Plantronics Headphones GO 2 User Manual

®
Backbeat Go 2  
plus charge case  
User Guide  
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Welcome  
Congratulations on purchasing your new Plantronics product. This guide contains instructions  
for setting up and using your Backbeat Go 2 earbuds.  
Please refer to the safety instructions in the quick start guide for important product safety  
information prior to installation or use of the product.  
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What's in the box  
Earbuds with microphone (stabilizers and medium eartips  
installed)  
Combo cable charger  
Eartips (small and large)  
Charge case  
Pouch  
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Headset overview  
Charge port  
Headset indicator light (LED)  
Volume up button: Increases volume, skips to next track  
Audio/call button: Powers on/off earbuds, answers/ends/declines call, plays/pauses music  
Volume down button: Decreases volume, plays previous track  
Mute/Unmute  
/
Be safe  
Please read the safety guide for important safety, charging, battery and regulatory information  
before using your new headset.  
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Charge case overview  
Micro USB plug  
Press for charge case battery level  
Micro USB charge port  
Charge case indicator lights;  
state of earbuds  
indicates charge case battery level and indicates charge  
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Pair  
Pair first time  
The first time you power on your earbuds, it begins the pairing process.  
1
Power on the earbuds. The indicator light, located on the right earbud, flashes red and blue to  
indicate pairing mode.  
Activate Bluetooth® on your phone and set it to search for new devices.  
iPhone* Settings > Bluetooth > On  
2
3
AndroidSmartphones* Settings > Wireless & Networks > Bluetooth: On > Scan for devices  
NOTE * Menus may vary by device.  
Select “PLT_BBTGO2.”  
If necessary, enter four zeros (0000) for the passcode or accept the connection.  
Once successfully paired, you hear “pairing successful” and the earbud indicator light stops  
flashing.  
Pair another device  
After pairing your earbuds to your phone, you may want to pair another phone or device, such  
as a tablet. You can pair and remember up to eight devices, supporting Handsfree and Advanced  
Audio Distribution (A2DP) profiles.  
1
Put the earbuds in pairing mode. Choose:  
• With the earbuds powered off, press and hold the Audio/call button until you hear "pairing" or  
• With the earbuds powered on and not during a call, press and hold the volume up (+) and  
volume down (–) buttons until you hear "pairing"  
The indicator light , on the right earbud, flashes red and blue to indicate pairing mode.  
Activate Bluetooth on your phone and set it to search for new devices.  
2
3
Select “PLT_BBTGO2.”  
If necessary, enter four zeros (0000) for the passcode or accept the connection.  
Once successfully paired, you hear “pairing successful” and the headset indicator lights stop  
flashing.  
Multi-connectivity  
When you have more than one device paired to your earbuds, multi-connectivity allows you to  
toggle the connection between the devices from the Bluetooth device list of your phone/music  
device (The earbuds can only be connected to one device at a time.).  
For example, if you are connected to a tablet and are finished listening to music and want to  
switch to one of your other paired phone/music devices, then do the following:  
1
Go to the paired device list in your Bluetooth settings menu on your phone.  
2
Select "PLT_BBTGO2."  
After, the earbuds accept the new connection, there is no need to delete and re-pair your  
devices each time; they are remembered and ready to connect anytime when in range.  
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Charge  
Your new earbuds have enough power to pair and make a few calls. To access the charging  
port, insert your fingernail into the groove on top of the right earbud and pull down.  
It takes up to 2.5 hours to fully charge the earbuds. While charging, the indicator light is red  
and turns blue once charging is complete.  
Check battery level  
You can check the battery level by tapping either of the Volume buttons when the headset is  
idle. Your earbuds announce battery status and the indicator light flashes to show the charge  
level.  
"Battery level high" = battery OK to fully charged  
"Battery level low" = less than 1 hour remaining  
"Recharge headset" = under 15 minutes remaining  
Blue flash = battery OK to fully charged  
Double red flash = battery low, less than 1 hour remaining  
Triple red flash = under 15 minutes remaining  
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Use charge case  
With a fully charged case, charge your earbuds for 20 minutes to add up to an hour of power.  
Charge the earbuds for 2.5 hours for a full charge.  
You can check charge case battery level by pressing the Battery status button  
.
Table 1:  
Charge case indicator light  
Battery high  
Battery medium  
Battery low  
Battery critical  
Table 2: Earbud indicator light  
Flashes white every 10 seconds to indicate charging; stops flashing when fully charged  
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Fit  
Selecting the right size eartip is essential for you to fully appreciate the  
premium audio quality the earbuds offer.  
1
Acoustic seal Out of the box, the medium eartips are installed on the earbuds. We recommend  
that you try each eartip (small, medium and large), perform a sound check and choose the eartip  
that gives the best sound experience. A snug fit will ensure a rich bass response.  
2
Comfort and stability The stabilizers can be rotated to three pre-set positions. Rotate the  
stabilizer to adjust the angle to achieve optimal fit and stability.  
3
Drape the earbuds around the back of your neck and enjoy.  
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The Basics  
Power the earbuds on or  
off  
Press the Audio/call button  
/
until you hear “power on." To power off, press the Audio/call  
button for 4 seconds until you hear "power off."  
/
Play or pause audio  
Audio  
Tap the Audio/call button  
/ .  
Skip to next track  
Press the Volume up (+) button for more than 1 second.  
Play previous track  
Press the Volume down (–) button for more than 1 second to restart the current track. Press the  
button twice (each press more than 1 second) to go to the previous track.  
Adjust the volume  
Mute  
Tap the Volume up (+) or down (–) button.  
During a conversation, simultaneously tap the Volume (+) and (–) buttons. You will hear “mute  
on” or “mute off.” An alert repeats every 5 minutes when mute is on.  
Make/Take/End Calls  
You will hear an incoming call alert while listening to audio. When you take the call, your stored  
audio (downloaded tunes, video or podcasts) will pause. If you are listening to live streaming  
audio then it will mute, not pause, during your call. Once you end your call, your playback or  
streaming will resume.  
Answer or end a call  
Tap the Audio/call button  
/ .  
Use call waiting  
First, tap the  
/
button to put the first call on hold and answer the second call. To switch  
between calls, press the Audio/call button  
retrieve the first call, tap the Audio/call button  
/
for 2 seconds. To end the second call and  
/ .  
Decline a call  
Press the Audio/call button  
/
for 2 seconds.  
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Redial  
Double tap the Audio/call  
/
button to dial the last number you called.  
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More Features  
Deepsleep Mode  
Stay connected  
If you leave your headset powered on but out of range of your paired phone for more than 20  
minutes, your headset will conserve its battery power by entering into a DeepSleepmode.  
Once back in range with your phone, press any button to exit DeepSleep mode. If your phone is  
also ringing, tap the Call button again to answer your call.  
Bluetooth has a working “range” of up to 33 feet between the phone and earbuds before audio  
degrades and the connection is lost.  
Your earbuds try to reconnect after a lost Bluetooth connection. If they can’t, then tap the  
Audio/call button once or manually reconnect via the phone’s Bluetooth device menu.  
Voice alerts  
Your headset speaks English.  
Voice alerts list  
• "Battery low/medium/high"  
• "Connection switched"  
• "Headset connected"  
• "Not connected"  
• "Mute on/off"  
• "Pairing"  
• "Pairing successful"  
• "Power on/off"  
• "Recharge headset"  
• "Redial"  
Restore factory settings  
When you restore the earbuds to its factory settings, the paired devices list is deleted.  
1
First, put the earbuds in pairing mode. Choose from the following:  
• With the earbuds powered off, press and hold the Audio/call button until you hear "pairing" or  
• With the earbuds powered on and not during a call, press and hold the volume up (+) and  
volume down (–) buttons until you hear "pairing"  
The indicator light, on the right earbud, flashes red and blue to indicate pairing mode.  
2
Second, while the earbuds are in pairing mode, press and hold the volume up (+) and volume  
down (–) buttons until the LED flashes purple.  
After the reset, the earbuds power off.  
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Specifications  
Up to 4.5 hours listen/5 hours talk*  
Up to 10 days*  
Talk/Listening time  
Standby time  
Provides up to 180 days* of battery readiness  
Up to 33 feet from phone or tablet  
14 grams  
DeepSleep technology  
Operating distance (range)  
Headphones weight  
Audio  
HQ custom SBC codec, 6mm neodymium speakers,  
Frequency response 20-20,000 Hz, Total Harmonic  
Distortion <5%, sensitivity 104 dBspl/mW @ 1 kHz  
Noise reduction  
Digital Signal Processing (DSP) :  
• Full duplex echo cancellation  
• Real time noise reduction  
• Voice clarity  
P2i nano-coating for sweat and moisture protection  
Micro USB charging  
Moisture protection  
Charge connector  
Battery type  
Rechargeable, non-replaceable lithium-ion polymer  
2.5 hours (Power requirements 5V DC - 180 mA)  
Charge time (maximum)  
Bluetooth 2.1 + EDR  
Advanced Audio Distribution Profile (A2DP) v1.2, Audio/  
Video Remote Control Profile (AVRCP) v1.4, Handsfree  
Profile (HFP) v1.6 and Headset Profile (HSP) v1.1  
32°F – 104°F (0 – 40°C)  
Operating and storage temperature  
NOTE * Performance is dependent upon battery and usage and may vary by device.  
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Support  
EN  
FI  
NO  
Tel: 0800 410014  
Tel: 0800 117095  
Tel: 80011336  
AR  
FR  
PL  
Tel: +44 (0)1793 842443*  
Tel: 0800 945770  
Tel: +44 (0)1793 842443*  
CS  
GA  
PT  
Tel: +44 (0)1793 842443*  
Tel: 1800 551 896  
Tel: 0800 84 45 17  
DA  
HE  
RO  
Tel: 80 88 46 10  
Tel: +44 (0)1793 842443*  
Tel: +44 (0)1793 842443*  
DE  
HU  
RU  
Deutschland 0800 9323 400  
Österreich 0800 242 500  
Schweiz 0800 932 340  
Tel: +44 (0)1793 842443*  
Tel: 8-800-200-79-92  
Tel: +44 (0)1793 842443*  
EL  
IT  
SV  
Tel: +44 (0)1793 842443*  
Tel: 800 950934  
Tel: 0200 21 46 81  
ES  
NL  
TR  
Tel: 900 803 666  
NL 0800 7526876  
BE 0800 39202  
LUX 800 24870  
Tel: +44 (0)1793 842443*  
NOTE *Support in English  
Safety information: see the separate “For Your Safety” booklet  
2-year limited warranty details: plantronics.com/warranty  
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NEED MORE HELP?  
Plantronics BV  
South Point Building C  
Scorpius 140  
2132 LR Hoofddorp, Netherlands  
©
2013 Plantronics, Inc. All Rights Reserved. Bluetooth is a registered trademark of Bluetooth SIG, Inc. and any use by Plantronics is under license. All  
other trademarks are the property of their respective owners.  
US Patents Pending  
201075-06 (09.13)  
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