Philips Satellite TV System DSX 5350 User Manual
DIRECTV PLUS™  
Satellite Receiver  
User Manual  
DSX 5350  
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SAFETY INSTRUCTIO NS - READ BEFO RE O PERATING EQ UIPMENT.  
WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT  
EXPOSE ANY ELECTRICAL EQUIPMENT TO RAIN OR MOISTURE.  
14. Lightning – For added protection for this product during a  
lightning storm or when it is left unattended and unused for long  
periods of time, unplug it from the wall outlet and disconnect the  
antenna or cable system. This will prevent damage to the product  
from lightning and power line surges.  
1. Read Instructions – All the safety and operating instructions  
should be read before the appliance is operated.  
2. Retain Instructions – The safety and operating instructions  
15. Power Lines – An outside antenna system should not be located  
in the vicinity of overhead power lines or other electric light or  
power circuits, or where it can fall onto such power lines or  
circuits. When installing an outside antenna system, extreme care  
should be taken to keep from touching such power lines or  
circuits as contact with them might be fatal. Refer to Satellite Dish  
Antenna Assembly & Alignment Guide.  
should be retained for future reference.  
3. Heed W arnings – All warnings on the appliance and in the  
operating instructions should be adhered to.  
4. Follow Instructions – All operating and use instructions should  
be followed.  
5. Attachm ents – Do not use attachments not recommended  
16. Overloading – Do not overload wall outlets and extension  
by the manufacturer as they may cause hazards.  
cords as this can result in a risk of fire or electric shock.  
6. W ater and Moisture – Do not use this product near water –  
for example, near a bath tub, wash bowl, kitchen sink, or laundry  
tub, in a wet basement, near a swimming pool, etc.  
17. Object and Liquid Entry – Never push objects of any kind  
into this product through openings as they may touch dangerous  
voltage points or short-out parts that could result in a fire or  
electric shock. Never spill liquid of any kind on the product.  
7. Accessories – Do not place this product on an unstable cart,  
stand, tripod, bracket, or table. The product may fall, causing  
serious injury to a child or adult, and serious damage to the  
appliance. Use only with a cart, stand, tripod, bracket, or table  
recommended by the manufacturer or sold with the product.  
Any mounting of the appliance should follow the manufacturer's  
instructions, and should use a mounting accessory recommended  
by the manufacturer.  
18. Servicing – Do not attempt to service this product yourself, as  
opening or removing covers may expose you to dangerous  
voltage or other hazards. Refer all servicing to qualified service  
personnel.  
19. Dam age Requiring Service – Unplug this product from the  
wall outlet and refer servicing to qualified service personnel  
under the following conditions:  
7A.  
An appliance and cart combination should be moved with  
care. Quick stops, excessive force, and uneven surfaces  
may cause the appliance and cart combination to overturn.  
a. When the power supply cord or plug is damaged.  
b. If liquid has been spilled, or objects have fallen into the product.  
c. If the product has been exposed to rain or water.  
d. If the product does not operate normally when following the  
operating instructions. Adjust only those controls that are  
covered by the operating instructions, as an improper  
adjustment of other controls may result in damage and will  
often require extensive work by a qualified technician to  
restore the product to its normal operation.  
8. Ventilation – Slots and openings on the cabinet are provided  
for ventilation and to ensure reliable operation of the product  
and to protect it from overheating. These openings must not be  
blocked or covered. The openings should never be blocked by  
placing the product on a bed, sofa, rug, or other similar surface.  
This product should not be placed near or over a radiator or heat  
register. This product should not be placed in a built-in installation  
such as a bookcase or rack unless proper ventilation is provided  
or the manufacturer’s instructions have been adhered to.  
e. If the product has been dropped or the cabinet has been damaged.  
20. Replacem ent Parts – When replacement parts are required,  
be sure the service technician has used replacement parts  
specified by the manufacturer or which have the same  
characteristics as the original part. Unauthorized substitutions  
may result in fire, electric shock or other hazards.  
9. Power Sources – This product should be operated only from  
the type of power source indicated on the marking label. If you  
are not sure of the type of power supply to your home, consult  
your appliance dealer or local power company.  
10. Grounding or Polarization – This product is equipped with a  
polarized alternating-current line plug (a plug having one blade  
wider than the other). This plug will fit into the power outlet only  
one way. This is a safety feature. If you are unable to insert the  
plug fully into the outlet, try reversing the plug. If the plug should  
still fail to fit, contact your electrician to replace your obsolete  
outlet. Do not defeat the safety purpose of the polarized plug.  
21. Safety Check – Upon completion of any service or repairs to  
this product, ask the service technician to perform safety checks  
to determine that the product is in proper operating condition.  
22. Carts and Stands – The appliance should be used only with a  
cart or stand recommended by the manufacturer.  
23. Heat – The product should be situated away from heat sources  
such as radiators, heat registers, stoves, or other products that  
produce heat.  
11. Power Cord Protection – Route power supply cords so that  
they are not likely to be walked on or pinched by items placed  
upon or against them. Pay particular attention to cords at plugs,  
convenience receptacles, and the point where they exit from the  
appliance.  
12. Outdoor Antenna Grounding – If an outside antenna or cable  
system is connected to the product, be sure the antenna or cable  
system is grounded to provide protection against voltage surges  
and built-up static charges.  
Section 810 of the National Electrical Code, ANSI/NFPA 70,  
provides information with regard to proper grounding of the mast  
and supporting structure, grounding of the lead-in wire to an  
antenna discharge unit, size of grounding conductors, location of  
antenna-discharge unit, connection to grounding electrodes, and  
requirements for the grounding electrode. See Figure A.  
13. Phone Line Use – Avoid using a telephone (other than a  
cordless type) during an electrical storm. There may be a remote  
risk of electric shock from lightning. Do not use the telephone to  
report a gas leak in the vicinity of the leak.  
Figure A  
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SAFETY INSTRUCTIO NS (CO NT’D)  
NOTE TO CATV SYSTEM INSTALLER  
interference to radio or television reception (which you can  
determine by turning the equipment off and on), you are  
encouraged to try to correct the interference by one or  
more of the following measures:  
Article 820-40 of the NEC (National Electrical Code)  
provides guidelines for proper grounding and, in particular,  
specifies that the cable ground shall be connected to the  
grounding system of the building, as close to the point cable  
entry as practical.  
1. Change the position of the Satellite Receiver with respect  
to the radio or television equipment that is receiving the  
interference.  
2. Move the Satellite Receiver away from the equipment that  
is receiving the interference.  
W ARNING  
This device complies with Part 15 of the FCC (U.S.A.) Rules.  
Operation is subject to the following two conditions:  
(1) This device may not cause harmful interference, and  
(2) This device must accept any interference received, includ-  
ing interference that may cause undesired operation.  
3. Plug the Satellite Receiver into a different outlet so that  
the Satellite Receiver and the equipment receiving the  
interference are on different branch circuits.  
4. Use shielded cables and I/O cords with this equipment  
to comply with the relevant FCC regulations.  
FCC Regulations and Inform ation  
5. If these measures do not eliminate the interference, you  
should consult your dealer or an experienced radio/  
television technician for help.  
This equipment has been tested and found to comply with  
the limits for a Class B digital device, pursuant to Part 15 of  
the FCC Rules. These limits are designed to provide reason-  
able protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate  
radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interfer-  
ence to radio communications.  
IMPORTANT  
Any change or modifications to the equipment by the user  
not expressly approved by the warranty or manufacturer  
could void the user’s authority to operate the equipment.  
Domestic use U.S.A – For units used at 100-120V, use only  
the power supply cord which is supplied with the product.  
However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does cause  
GENERAL INFO RMATIO N  
Federal Com m unication Com m ission (FCC)  
Part 68 ANALOG DEVICE W ARNINGS  
temporary interruption of service may be required. But if  
advance notice isn't practical, the telephone company will  
notify the customer as soon as possible. Also, you will be  
advised of your right to file a complaint with the FCC if  
you believe it is necessary.  
This equipment complies with part 68 of the FCC rules.  
A label on the rear panel of this equipment contains,  
among other information, the FCC registration number  
and ringer equivalence number (REN) for this equipment. If  
requested, this information must be provided to the tele-  
phone company.  
The REN is used to determine the number of devices  
which may be connected to the telephone line. Excessive  
RENs on the telephone line may result in the devices not  
ringing in response to an incoming call. In most, but not all  
areas, the sum of RENs should not exceed five (5.0). To be  
certain of the number of devices that may be connected  
to a line, as determined by the total RENs, contact the  
local telephone company.  
The telephone company may make changes in its facilities,  
equipment, operations or procedures that could affect the  
operation of the equipment. If this happens, the telephone  
company will provide advance notice in order for you to  
make necessary modifications to maintain uninterrupted  
service.  
If the equipment is causing harm to the telephone network,  
the telephone company may request that you  
disconnect the equipment until the problem is resolved.  
This equipment cannot be used on public coin phone ser-  
vice provided by the telephone company. Connection to  
party line service is subject to state tariffs. (Contact the  
state public utility commission, public service commission  
or corporation commission for information.)  
Note: RENs are associated with loop-start and  
ground-start ports. Do not use for E & M or digital  
ports.  
For repair or warranty information on hardware service  
only, please call:  
This equipment uses the following USOC jack: RJ-11C.  
No m odular plug is provided with this equipm ent.  
1-800-464-1131.  
If the DSX 5350 causes harm to the telephone network,  
the telephone company will notify you in advance that  
4
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TABLE O F CO NTENTS  
O verview ..................................................................................6  
O ptions Menu ......................................................................30  
Messages ................................................................................31  
Using the Menu ..................................................................32  
General Settings ................................................................33  
Screen Form at ....................................................................33  
Banner Duration ................................................................34  
Access Control....................................................................35  
Language ................................................................................38  
Upgrades ................................................................................41  
Mail............................................................................................41  
Sm art Help............................................................................42  
Expert Installation ............................................................44  
Glossary ..................................................................................45  
Specifications........................................................................46  
Index ........................................................................................47  
Lim ited W arranty..............................................................48  
Modes ........................................................................................7  
Preparing your Rem ote Control..................................8  
Controls and Connections ..............................................9  
Connecting to your Existing Equipm ent ................10  
Inserting your Access Card ..........................................12  
Replacing the Access Card............................................13  
Rem ote Control Use ........................................................14  
O n Screen Installation ....................................................19  
General O peration of your DIRECTV PLUS™  
Receiver ..................................................................................22  
Banner ....................................................................................22  
Notification Displays ........................................................23  
DIRECTV® Program m ing Guide ..............................24  
Favorite Channels..............................................................28  
Them es ..................................................................................29  
Alternate Audio ..................................................................29  
CREDITS  
Philips is a registered trademark of Koninklijke Philips Electronics, NV.  
DIRECTV and the Cyclone Design logo, DIRECTV PLUS and Advanced Program Guide are trademarks of DIRECTV Inc., a unit of  
Hughes Electronics Corp., and are used with permission.  
This product includes software developed by the University of California, Berkeley and its contributors.  
Copyright (c) 1982, 1986, 1988, 1990, 1993  
The Regents of the University of California. All rights reserved.  
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions  
are met:  
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.  
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the  
documentation and/or other materials provided with the distribution.  
3. All advertising materials mentioning features or use of this software must display the following acknowledgment: This product includes  
software developed by the University of California, Berkeley and its contributors.  
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this  
software without specific prior written permission.  
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WAR-  
RANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PAR-  
TICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT,  
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PRO-  
CUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOW-  
EVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING  
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGE.  
5
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O VERVIEW  
TM  
This user manual will help you set up and use your Philips manufactured DIRECTV PLUS Satellite Receiver.  
On-screen messages will provide additional help, as will the glossary on page 45 of this manual.  
FEATURES  
Your Satellite Receiver lets you receive television signals from up to three satellites. You can customize your viewing  
schedules, set up favorite programs, set viewing preferences, and order pay per view (PPV) programs.  
®
• Use the on-screen DIRECTV Programming Guide to see what's on, then set a reminder so you don't miss the  
program.  
• Create your own list of favorite channels.  
• Restrict viewing based on the ratings of programs.  
• Tag programs for future viewing.  
• Receive mail messages from DIRECTV.  
SMART HELP  
Your Satellite Receiver has a first  
time setup on-screen guide. This  
offers important and helpful operation  
instructions. For details, refer to page 19.  
6
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MO DES  
Your Satellite Receiver has four m odes:  
• Standby - Satellite Receiver is on but inactive; television is off.  
• TV - displays television programming.  
• Guide - for viewing schedules and tuning to a program.  
• Menu - for setting preferences and access codes.  
To change modes, press the POWER, GUIDE, or MENU but-  
tons on the remote. Features available in each mode are  
described below.  
STANDBY MO DE  
When you press the POWER button on either the Satellite  
Receiver or remote control, the Satellite Receiver enters  
Standby mode. When you are not using the Satellite Receiver,  
DO NOT TURN OFF THE POWER to the Satellite Receiver;  
when the Satellite Receiver is in Standby mode, the Guide  
refreshes itself continuously to ensure that it is up to date.  
Temporarily unlocked channels are NOT kept in memory  
when the system goes into standby mode; themes and favorite  
channels are kept in memory.  
Guide Mode Screen  
TV MO DE  
This is the normal viewing mode in which programs are viewed  
without Guide or Menu displayed.  
GUIDE MO DE  
In Guide mode, you can view lists of programs according to  
their time slot and channel. You can tune to a program, receive  
notification when a program is about to start, order pay per  
view programs, search through listings for a specific type of pro-  
gram, and tag programs for future viewing. You can also access  
the menu, other guides, a tag list, or help.  
Menu Mode Screen  
MENU MO DE  
Menu mode lets you access or customize the features of  
your Satellite Receiver. Categories include Guide, General  
Settings, Access Control, Preferred Language, Purchases,  
Installation, Upgrades, and Mail. Details of each option are  
explained in this user manual.  
GETTING STARTED  
Before you can use your system , you m ust do the following:  
• Install your Satellite Receiver according to the instructions in the Satellite Dish Antenna Assembly & Alignment Guide.  
• Install the Access Card as described on page 12.  
• Connect the telephone line to the Satellite Receiver so that you can purchase pay per view programs.  
Note: A telephone cord is included with the Satellite Receiver.  
• To activate your service call:  
DIRECTV at 1-800-DIRECTV (347-3288).  
The next few pages will explain these processes in detail.  
It's time to connect the Satellite Receiver to your TV and other equipment. Go to page 8 to begin.  
7
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PREPARING YO UR REMO TE CO NTRO L  
BATTERY INSTALLATIO N  
Remove the battery compartment cover.  
Insert the two batteries (type LR6/AA - 1.5 V) supplied.  
Position them, as shown in the diagram, in the battery compartment.  
Replace the cover.  
CAUTIO N  
CAUTION: DO NOT MIX OLD AND NEW  
BATTERIES, AND NEVER MIX  
DIFFERENT TYPES OF BATTERIES  
s(STANDARD, ALKALINE, AND SO ON).  
The batteries supplied with your Satellite  
Receiver’s remote control do not contain heavy  
metals such as mercury or nickel cadmium.  
Nevertheless, in many countries exhausted  
batteries may not be disposed of with your  
household waste. Please dispose of exhausted  
batteries according to local regulations.  
Note: For more information on using  
your remote control refer to page14.  
Now, go to Controls and Connections on page 9.  
8
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CO NTRO LS AND CO NNECTIO NS  
FRO NT VIEW  
Menu button  
Press to access or exit the  
menu.  
Power button  
Press to turn the Satellite  
Receiver on or press to  
place the Satellite Receiver  
in Standby Mode.  
Back button  
Press to return to the  
previous menu screen.  
SMART HELP  
OK button  
Press to confirm a selec-  
tion in the menu or  
Program Guide.  
Arrow buttons (ᮤ ▼ ▲ ᮣ)  
Press to select items in the  
menu or Program Guide.  
These functions are also  
available on the remote  
control and are described in that  
section (page 14). The Standby/  
IR indicator lights when your sys-  
tem is active. The light is off  
when the unit is in Standby mode.  
Power indicator  
Lights when the Satellite  
Receiver is on.  
REAR VIEW  
Card Access  
Install Access Card here.  
Details are on page 12.  
Sat In  
Connect the coaxial cable from the Satellite Dish  
antenna here. Details are in the Satellite Dish  
Antenna Assembly & Alignment guide.  
RF In  
100-120V - 60 Hz  
AC power input  
Connect the supplied  
power cord here.  
Left/right Audio output  
To TV/VCR  
Connect red and white (RCA-style)  
audio cables here and to the  
left/right Audio In jacks of your TV.  
Details are on page 10.  
Channel 3/4 switch  
Set to channel 3 or 4.  
Details are on page 10.  
Phone jack  
S-Video  
Connect the phone cord  
here and to the wall phone  
jack in your home.  
Video output  
Connect an S-Video cable  
here and to the S-Video  
IN jack on the TV or  
other video equipment  
Connect yellow (RCA-style) audio  
cable here and to the Video In jack  
on your TV. Details are on page 10.  
Now, go to Connecting To Your Existing Equipm ent on page 10.  
9
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CO NNECTING TO YO UR EXISTING EQ UIPMENT  
Unplug all equipment from the AC power before hooking up.  
IF YOUR TELEVISION HAS  
RF (UHF/VHF) CONNECTION ONLY  
Refer to the illustration:  
Using a RF coaxial cable, connect the Satellite  
Receiver’s ‘TO TV/VCR’ output jack to the TV’s  
UHF/VHF input jack.  
Rear of TV  
If the RF coaxial cable from the satellite dish has  
not been connected to the Satellite Receiver, con-  
nect it to SAT IN jack.  
Connect one end of the AC power cord to the  
Satellite Receiver’s AC IN jack. Connect the plug  
end to an AC outlet. The power LED should light  
to indicate that the power is on.  
RF coaxial cable  
VHF/UHF  
IN  
VIDEO  
AUDIO  
Connect other equipment to an AC outlet.  
Switch on your TV first and select channel 3 or 4,  
whichever channel is not used or least used in your  
area. Set the CHANNEL 3/4 switch on the back of  
the Satellite Receiver to the same channel.  
VHF/UHF  
IN  
VIDEO  
AUDIO  
Next, go to Inserting Your Access Card on page 12.  
IF YO UR TELEVISIO N HAS  
AUDIO /VIDEO (A/V) CO NNECTO RS  
Refer to the illustration:  
Using RCA type cables (red, white, and yellow,  
not included), connect the Satellite Receiver  
AUDIO OUT and VIDEO OUT jacks to the TV’s  
A/V IN jacks. Connect the red cable to the red  
jacks, the white cable to the white jacks, and the  
yellow cable to the yellow jacks. Note: you can  
also connect the Satellite Receiver’s AUDIO out  
jacks to your audio receiver’s AUDIO IN jacks  
using audio cables.  
R
L
Audio cables  
Video cable  
Rear of TV  
If the RF coaxial cable from the satellite dish has  
not been connected to the Satellite Receiver, con-  
nect it to SAT IN jack.  
SMART HELP  
VHF/UHF  
IN  
VIDEO  
AUDIO  
If the audio and  
video jacks on your  
Connect one end of the AC power cord to the  
Satellite receiver’s AC IN jack. Connect the plug  
end to an AC outlet.  
TV are not color-coded,  
make sure you connect the  
audio/video out jacks on  
the Satellite Receiver to  
the audio/video in jacks on  
the TV. Connect right jacks  
to right jacks, and left jacks  
to left jacks.  
VHF/UHF  
IN  
Connect other equipment to an AC outlet.  
VIDEO  
AUDIO  
Switch on your TV first and select the appropriate  
A/V mode. Refer to the user manual of your TV  
set to select the proper A/V mode (AUX/VCR,  
S-VIDEO, …)  
Next, go to Inserting Your Access Card on page 12.  
10  
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CO NNECTING TO YO UR EXISTING EQ UIPMENT (CO NT’D)  
Unplug all equipment from the AC outlet before making connections.  
IF YO U HAVE A  
TV AND A VCR  
Refer to the illustration at right:  
Connect the Satellite Receiver A/V jacks  
to the VCR’s A/V IN jacks. Connect the  
red cable to the red jacks, the white cable  
to the white jacks, and the yellow cable to  
the yellow jacks.  
R
L
Audio cables  
Video cable  
Rear of VCR  
Rear of TV  
Connect the VCR’s A/V OUT jacks to  
the TV’s A/V IN jacks.  
AUDIO  
ANT  
L
IN  
OUT  
IN  
R
VIDEO  
OUT  
CH3 CH4  
Connect TV, VCR or other equipment  
to AC outlet.  
OUT  
IN  
Switch on your TV first and select the  
appropriate channel or A/V mode  
depending on the connection chosen in  
step 2. Refer to the user manuals for  
your TV and VCR to select proper  
channel or A/V mode (AUX/VCR,  
S-VIDEO, …).  
VHF/UHF  
IN  
VIDEO  
AUDIO  
L
ANT  
AUDIO  
OUT  
IN  
N I  
N I  
R
VIDEO  
OUT  
CH3 CH4  
OUT  
IN  
VHF/UHF  
IN  
Video cable  
VIDEO  
L
AUDIO  
Audio cables  
R
SMART HELP  
• If the audio and video jacks on  
your TV are not color-coded, make  
sure you connect the audio/video out jacks  
on the Satellite Receiver to the audio/video  
in jacks on the TV. Connect right jacks to  
right jacks, and left jacks to left jacks.  
• If your VCR or TV does not have audio  
and video jacks, use RF coaxial cables for  
connections instead. Connect the RF coaxial  
cable to the TV/VCR jack on the Satellite  
Receiver and to the RF or ANTENNA IN  
jack on the VCR.  
Then, connect a second RF coaxial cable to  
the ANTENNA OUT or RF OUT jack of  
the VCR and to the ANTENNA IN, RF in,  
or UHF/VHF IN jack of the TV.  
Next, go to Inserting Your Access Card on page 12.  
11  
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INSERTING YO UR ACCESS CARD  
The access card provided with your system  
REPLACING THE ACCESS CARD  
includes information about your purchase  
authorization and other data. To watch channels,  
your viewing access card needs to be inserted in  
the access card slot on the rear of your Satellite  
Receiver.  
When replacing the access card, the system will  
prompt you with instructions. Gently remove the  
card from its slot. If you have to reinsert the card,  
you should have the ARROW facing forward into  
the box and the GOLD CHIP facing down. Push  
the card into the slot as far as it will go, the end  
will be visible outside of the slot.  
When the card is removed, the system will not  
display any programming guides or video signal.  
The message, "Please insert your Access Card"  
will show on the TV screen.  
The old card passes information to the new card,  
and then the old card no longer functions.  
The access card only needs to be inserted during  
system setup and generally does not need to be  
removed. Each access card has a unique number.  
Be sure to record this number in the space  
provided on the back cover of this manual.  
CAUTIO N  
• YOUR ACCESS CARD IS FRAGILE.  
Hold the card with the arrow facing upwards  
and pointing toward the slot in the Satellite  
Receiver rear panel.  
• ALWAYS INSERT CORRECTLY AND  
CAREFULLY.  
• DO NOT BEND.  
s
Gently push the card into the slot until it meets  
the stop. Do not use undue force when inserting.  
The end will be visible outside of the slot.  
• DO NOT REMOVE AND RE-INSERT  
UNNECESSARILY.  
• NEVER SUBMERGE IN LIQUID OR  
APPLY CLEANING FLUIDS.  
Keep your access card permanently inserted in  
your Satellite Receiver.  
Connect one end of the AC power cord to the  
Satellite Receiver’s AC IN jack. Connect the  
plug end to an AC outlet. This will turn unit on.  
SMART HELP  
Once the Satellite Receiver is powered on,  
the Installation Wizard will appear on your TV  
screen. You should then proceed to the Installation  
Wizard details on page 19.  
Note: The Installation W izard will rem ain on  
the screen only for a few m inutes and needs to  
be accessed as quickly as possible. This screen  
will ONLY appear the very first tim e your  
Satellite Receiver is in use.  
Next, go to Switching your Satellite Receiver O n and O ff on page 12.  
12  
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REPLACING THE ACCESS CARD  
Your service provider may periodically send you a new access card. You will need to use this card in place of the  
current card.  
TO REPLACE THE ACCESS CARD  
Press MENU.  
Use the ▲ and ▼ buttons to highlight Access Control. Press OK.  
Choose Replace Access card, then press OK. Be sure the current access card is inserted in the Satellite Receiver.  
"Copying OLD access card information…." will appear on the screen.  
When prompted, remove the old card, insert the new card, then press OK.  
Data from the old card will be copied to the new card. A message will inform you when the process is complete.  
Press OK to return to the previous menu.  
Discard the old card. It no longer works.  
SW ITCHING YO UR SATELLITE RECEIVER O N AND O FF  
Pressing the POWER button on your remote control or on the front of the Satellite Receiver will turn on or turn  
off your Satellite Receiver.  
Note: Pressing the POWER button on your remote control again will put the Satellite Receiver into standby. There  
is no need to remove power from the Satellite Receiver (by unplugging the AC power cord).  
Next, go to Preparing your Rem ote Control on page 14.  
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REMO TE CO NTRO L USE - SATELLITE  
SMART HELP  
INFO  
Some of the  
buttons on this  
remote control operate  
differently depending on  
whether you are in Guide,  
Menu, or TV mode.  
• Guide m ode: pressing INFO switches  
between short and long program  
information in the banner.  
• Menu m ode: inactive.  
• TV m ode: switches between short and  
extended banners.  
POW ER  
• All m odes: switches the satellite  
receiver between active and standby  
modes but does NOT turn off  
power to the unit.  
MODE  
THEMES  
• Three different modes (SAT, VCR, TV)  
are selected by pressing the "MODE"  
button. The mode selected is the one  
with the lighted LED.  
• Guide m ode: switches display of  
themes. Themes indicate the type of  
program, for example, movie/action  
adventure.  
• Menu m ode: inactive.  
• TV mode: displays the Themes menu.  
FAVORITES  
• Guide m ode: switches display of  
Favorite channel list.  
• Menu m ode: inactive.  
MENU  
• TV m ode: switches display of the  
• Guide m ode: enables selection of  
icons at the bottom of the Guide. A  
second press redisplays the Guide.  
• Menu m ode: removes the menu  
from the screen and accepts  
changes. Pressing MENU again exits  
the menu and returns to the TV  
confirming any previously set values.  
Favorites dialog.  
PAGE+/-  
• Guide m ode: displays the contents of  
the next or previous Guide screen.  
• Menu m ode: used with long lists of  
options such as favorite channels, system  
information, PPV, and system test to  
scroll a full page of selection items.  
• TV m ode: lets you view the program  
banner of other channels while still view-  
ing the video in from the current channel.  
• TV m ode: displays the main menu.  
OK  
• Guide m ode: confirms current  
programming. Pressing OK confirms  
a selection in a dialog. For future  
programming, tags the selection or  
starts the PPV sequence.  
• Menu m ode: confirms the selection  
of a menu option or list choice.  
GUIDE  
• Guide mode: switches display of the Guide.  
• Menu m ode: inactive.  
• TV m ode: displays the Guide.  
• TV m ode: when browsing channels,  
goes to the channel displayed in the  
browse banner.  
ᮤ ᮣ ▲ ▼  
• Guide m ode: navigates through the  
Guide.  
BACK  
• Menu m ode: ▲ ▼ select and highlight  
menu options and move between items  
on a screen. ᮤ ᮣ change settings in an  
item on the screen.  
• TV m ode: ᮤ ᮣ inactive.  
▲ ▼ for channel surfing.  
• Guide m ode: returns to the  
previous state.  
• Menu m ode: exits the current menu  
and confirms selections in dialogs  
with non-exclusive options.  
• TV m ode: inactive.  
TV/SAT  
EXIT  
• All m odes: switches to local cable  
or antenna broadcasts.  
• In Guide and Menu m odes: returns  
to video and cancels the transaction.  
0-9  
• TV m ode: inactive.  
: is not used with this model.  
ALT AUDIO  
• Guide m ode: when alternate audio  
tracks are available, lets you select  
another audio track.  
• Menu m ode: inactive.  
• TV m ode: displays a dialog for  
selecting alternate audio tracks.  
• Guide m ode: goes to channel  
entered in Guide.  
• Menu m ode: lets you enter numeric  
values.  
• TV m ode: allows direct number  
entry for tuning to a channel. Tuning  
occurs immediately after the channel is  
entered, or you can press OK after  
entering the third digit to tune  
immediately to the channel.  
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REMO TE CO NTRO L USE - TV  
SMART HELP  
This remote  
control will operate  
most TVs and VCRs. See  
Programming the Universal  
Remote on page 17.  
MODE  
POW ER  
Three different modes (SAT, VCR, TV)  
are selected by pressing the "MODE"  
button. The mode selected is the one  
with the lighted LED.  
Press to turn TV on or off.  
▲ ▼  
▲ ▼ for channel surfing.  
VOL +/-  
Increases and decreases volume.  
0-9  
Allows direct number entry for tuning to  
a channel. Tuning occurs immediately  
after the channel is entered, or you can  
press OK after entering the third digit to  
tune immediately to the channel.  
MUTE  
• Switches audio on and off.  
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REMO TE CO NTRO L USE - VCR  
SMART HELP  
This remote  
control will operate  
most TVs and VCRs. See  
Programming the Universal  
Remote on page 17.  
MODE  
POW ER  
Three different modes (SAT, VCR, TV)  
are selected by pressing the "MODE"  
button. The mode selected is the one  
with the lighted LED.  
Press to turn VCR on or off.  
FF  
When tape playback is stopped, press  
to advance the tape at high speed.  
During tape playback, press to advance  
the tape while the picture stays on the  
screen.  
RECORD  
Press once to start a recording.  
REW IND  
When tape playback is stopped, press to  
rewind at high speed. During tape play  
back, press to rewind the tape while the  
picture stays on the screen.  
PLAY  
Press to play a tape.  
STOP  
Press to stop the tape.  
▲ ▼  
▲ ▼ for channel surfing.  
0-9  
Allows direct number entry for tuning to  
a channel. Tuning occurs immediately  
after the channel is entered, or you can  
press OK after entering the third digit to  
tune immediately to the channel.  
Next, go to O n Screen Installation on page 19.  
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PRO GRAMMING THE UNIVERSAL REMO TE CO NTRO L  
MANUALLY SETTING THE REMO TE TO O PERATE A TV O R VCR  
Your remote control m ay operate your TV or VCR (TV/VCR). If the remote control doesn’t operate your TV/VCR now,  
follow the steps below.  
Point the remote control at your TV/VCR and press the MODE button until the TV or VCR LED lights. Then, press  
the POWER button. If your TV/VCR turns on or off, try the other TV/VCR function buttons. If your TV/VCR  
doesn’t turn on or off, or if the other buttons don’t work, go to step 2.  
Find the brand of your TV/VCR on the accompanying list, and remember the four digit number beside it.  
Press the MODE button until the TV or VCR LED lights.  
Press and hold the number 1 button and the number 3 button for 3 seconds. The LED will blink twice and remain on.  
Enter the 4-digit code within one minute. The LED will blink after each button press. Note: If the 4-digit code is not  
entered within one minute, the LED will turn off and the remote control will return to the previously programmed code.  
After a valid 4-digit code has been entered, the LED will turn off and blink twice to confirm the new 4-digit code has  
been programmed. The LED will then turn off.  
If an invalid 4-digit code has been entered, the LED will turn off and then display a long Blink.  
Press the POWER button.  
If the remote control works your TV/VCR, you’re finished. If the remote control still doesn’t work your TV/VCR,  
repeat steps 2-7. If your TV/VCR brand has more than one 4-digit code, try using the next code number.  
If the rem ote still does not operate your TV/VCR, follow the Autom atic Search steps below.  
AUTO MATIC SEARCH  
Turn on your TV or VCR. Point your remote control toward the remote sensor on your TV/VCR. Press and hold  
the number 1 button and the number 3 button for three seconds. The LED will blink twice and remain on.  
Press the POWER button. The LED will turn off. Note: If the Power button is not pressed within 1 minute, the remote  
will return to the previously programmed code. The automatic search will begin after the Power button has been released.  
Each time a code is transmitted, the LED will blink. This  
process could take several minutes.  
SMART HELP  
When the correct code is found, the TV/VCR should turn  
off. Immediately press the POWER button. The LED will  
blink twice, then turn off. If all codes have been tried and the  
TV/VCR has not turned on or off the LED will stay on  
briefly, then turn off.  
The remote may only operate some features  
of your TV or VCR. For example, the remote  
control may turn on the TV power, but it may not  
change channels at the TV.  
When you replace the batteries in the remote control,  
you may have to program the remote control again.  
Remember to point the remote control toward the  
TV or VCR during the Automatic Search.  
Note: To stop the search process at any time, press any button  
other than the POWER button. The LED will give a long blink  
and turn off.  
There is no guarantee that the rem ote control will work your TV or VCR.  
TV CO DES  
AOC ............................0046, 0057 Brockwood............................0046 Crown ........................0066, 0207 ......................................0046, 0181  
Admiral........................0120, 0490 Broksonic....................0263, 0490 Curtis Mathes ..........0087, 0057, Envision ..................................0057  
Aiko........................................ 0119 CXC ........................................0207  
Akai........................................ 0057 Candle ........................0057, 0083  
..0043, 0066, 0074, 0078, 0081, Fisher ......................................0181  
..0083, 0120, 0172, 0181, 0193, Fujitsu ..........................0206, 0710  
Alaron ....................................0206 Carnivale ................................0057 ......................................0478, 0774 Funai ................0207, 0198, 0206  
Ambassador ..........................0204 Carver ....................................0081 Daewoo..........0119, 0046, 0478, Futuretech..............................0207  
America Action ....................0207 Celebrity ................................0027 ..................................................0066 GE ...... 0048, 0074, 0078, 0205,  
Ampro ....................................0778 Cineral ........................0478, 0119 Daytron ..................................0046 ..............0478, 0120, 0162, 0309,  
Anam...................................... 0207 Citizen ............0083, 0057, 0066, Denon ....................................0172 .............................................. 0774  
Audiovox ........0119, 0207, 0478 ......................................0087, 0119 Dumont ......................0044, 0046 Gibralter..........0044, 0046, 0057  
Baysonic..................................0207 Concerto................................0083 Dwin ............................0747, 0801 GoldStar0205, 0046, 0057, 0083  
Belcor......................................0046 Contec....................................0207 Electroband............................0027 Gradiente....................0083, 0080  
Bell & Howell ............0043, 0181 Craig........................................0207 Emerson ........0263, 0207, 0205,  
Bradford ................................0207 Crosley ..................................0081 ....0206, 0490, 0204, 0309,0066, Continued on next page.  
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PRO GRAMMING THE UNIVERSAL REMO TE CO NTRO L (CO NT'D)  
TV CO DES (CO NT'D)  
Grunpy........................0206, 0207 Midland ..........0044, 0066, 0074, Pulsar ..........................0044, 0046 Signature ................................0043  
Hallmark ................................0205  
..........................0078, 0162, 0774 Quasar ............0078, 0277, 0192 Sony ........................................0027  
Harley Davidson ..................0206 Minutz ....................................0048 RCA ....0074, 0162, 0046, 0078, Soundesign......0205, 0206, 0207  
Harman/Kardon .................. 0081 Mitsubishi ......0177, 0205, 0046, ..........................0117, 0120, 0774 Squareview ............................0198  
Harvard ..................................0207 ..................................................0120 Radio Shack ..0192, 0207, 0057, Starlite ....................................0207  
Hitachi..0172, 0178, 0083, 0043 Motorola ................................0120  
..0205, 0066, 0181, 0046, 0074, Supreme ................................0027  
Infinity ....................................0081 Multitech ................................0207 ......................................0083, 0774 Sylvania........................0081, 0057  
Inteq ........................................0044 NAD ................0183, 0193, 0205 Realistic ..........0192, 0207, 0181, Symphonic..............................0198  
JBL............................................0081 NEC..................0057, 0046, 0083 ....0057, 0066, 0205, 0046, 0083 TMK ................0083, 0204, 0205  
JCB ..........................................0027 NTC ........................................0119 Runco ..........................0044, 0057 Tandy ......................................0120  
JVC ..........................................0080 Nikko ..............0205, 0057, 0119 SSS................................0046, 0207 Technics......................0078, 0277  
KEC ........................................0207 Onwa ......................................0207 Sampo..........................0057, 0066 Technol Ace ..........................0206  
KTV..................0207, 0057, 0066 Optimus ..........0277, 0193, 0181 Samsung..........0087, 0046, 0205, Techwood ..................0078, 0083  
Kenwood....................0057, 0046 Optonica ....................0120, 0192 ......................................0057, 0083 Teknika ..........0043, 0081, 0206,  
LG .......................................... 0083 Orion ..............0490, 0206, 0263 Samsux....................................0066  
..0207, 0046, 0066, 0119, 0083,  
LXI........0181, 0074, 0081, 0183, Panasonic....................0078, 0277 Sansei ......................................0478 ......................................0087, 0177  
......................................0205, 0774 Penney ............0074, 0087, 0057, Sansui ......................................0490 Telefunken ............................0083  
Logik........................................0043  
Luxman ..................................0083  
..0048, 0162, 0205, 0078, 0066, Sanyo ......................................0181 Toshiba............0183, 0087, 0181  
..............0046, 0083, 0183, 0774 Scimitsu ..................................0046 Totevision..............................0066  
MGA ....0177, 0046, 0057, 0205 Philco ..0172, 0046, 0057, 0081, Scotch ....................................0205 Vector Research ..................0057  
MTC......0087, 0057, 0046, 0083 ..................................................0490 Scott ....0263, 0046, 0205, 0206, Victor ......................................0080  
Magnavox........0081, 0057, 0206 Philips......................................0081 ..................................................0207 Vidikron..................................0081  
Majestic ..................................0043 Pilot ..................0046, 0057, 0066 Sears ....0181, 0083, 0183, 0074, Vidtech........................0046, 0205  
Marantz ......................0081, 0057 Pioneer ..................................0193 ....0081, 0198, 0205, 0206, 0774 Wards..0081, 0192, 0205, 0043,  
Matsushita..............................0277 Portland ..........0046, 0066, 0119 Semivox..................................0207 ....0046, 0048, 0057, 0083, 0206  
Megatron ....................0172, 0205 Prism ......................................0078 Semp........................................0183 White Westinghouse...... 0490  
Memorex........0205, 0043, 0083, Proscan........................0074, 0774 Sharp ................0120, 0192, 0066 Yamaha........................0046, 0057  
.............. 0177, 0181, 0277, 0490 Proton ....................................0205 Shogun ....................................0046 Zenith ..0044, 0043, 0119, 0490  
VCR CO DES  
Admiral........................0075, 0236 Fuji................................0060, 0062 Minolta....................................0069 Sanky............................0066, 0075  
Adventura ..............................0027 Funai........................................0027 Mitsubishi ........0070, 0075, 0094 Sansui ..0068, 0027, 0094, 0236,  
Aiko ........................................0305 GE ...... 0062, 0087, 0075, 0267, Motorola ....................0062, 0075 ..................................................0298  
Aiwa ................0334, 0027, 0064 ..................................................0787 Multitech ....................0027, 0099 Sanyo ....0074, 0073, 0131, 0267  
Akai..............................0133, 0068 Garrard ..................................0027 NEC ......0065, 0068, 0094, 0131 Scott ....0211, 0148, 0070, 0072  
America Action ....................0305 Go Video................................0553 Nikko ......................................0064 Sears ....0064, 0069, 0027, 0062,  
American High......................0062 GoldStar......................0064, 0065 Noblex....................................0267  
..........................0073, 0074, 0131  
Asha ........................................0267 Gradiente ..............................0027 Olympus ................................0062 Semp........................................0072  
Audiovox................................0064 HI-Q ........................................0074 Optimus ..0189, 0075, 0064, 0131 Sharp ......................................0075  
Beaumark ..............................0267 Harley Davidson ..................0027 Orion ..............0029, 0211, 0236 Shintom ..................................0099  
Bell & Howell........................0131 Harman/Kardon ...... 0065, 0108 Panasonic........0062, 0189, 0252, Shogun ....................................0267  
Broksonic ......0148, 0211, 0029, Harwood................................0099 ..................................................0643 Singer ......................................0099  
..................................................0236 Headquarter ..........................0073 Penney ............0062, 0267, 0064, Sony ......0060, 0059, 0027, 0062  
CCE ............................0099, 0305 Hitachi..............0069, 0027, 0068 ......................................0069, 0065 Sylvania..0062, 0108, 0027, 0070  
Calix ........................................0064 Hughes Network Systems ..0069 Pentax ....................................0069 Symphonic..............................0027  
Canon ....................................0062 JVC ..............................0094, 0068 Philco ..........................0062, 0236 TMK ........................................0267  
Capehart ................................0047 Jensen......................................0068 Philips ..............0108, 0062, 0645 Tatung ....................................0068  
Carver ....................................0108 KEC..............................0064, 0305 Pilot ........................................0064 Teac ............................0027, 0068  
Cineral ....................................0305 KLH ........................................0099 Pioneer ..................................0094 Technics......................0062, 0189  
Citizen ........................0305, 0064 Kenwood ........0068, 0094, 0065 Portland..................................0047 Teknika............0027, 0062, 0064  
Colt ........................................0099 Kodak ..........................0062, 0064 Profitronic..............................0267 Thomas ..................................0027  
Craig ....0064, 0099, 0074, 0267, LXI ..........................................0064 Proscan........................0087, 0787 Tivo ........................................0645  
..................................................0298 Lloyd’s ....................................0027 Protec ....................................0099 Toshiba........................0072, 0070  
Curtis Mathes ..........0062, 0068, Logik........................................0099 Pulsar ......................................0066 Totevision ..................0064, 0267  
..........................0087, 0189, 0787 MEI ..........................................0062 Quarter ..................................0073 Unitech ..................................0267  
Cybernex ..............................0267 MGA ............................0070, 0267 Quartz ....................................0073 Vector ....................................0072  
Daewoo..........0305, 0588, 0047, MGN Technology ................0267 Quasar ........................0062, 0189 Vector Research ..................0065  
..................................................0072 MTC ............................0027, 0267 RCA ....0087, 0176, 0069, 0062, Video Concepts....................0072  
Daytron ..................................0047 Magnasonic ............................0305  
..............0075, 0133, 0267, 0787 Videosonic ............................0267  
Denon ....................................0069 Magnavox ......0062, 0108, 0027, Radio Shack ..........................0027 Wards..0062, 0087, 0027, 0074,  
Dynatech................................0027 ......................................0066, 0176 Radix ......................................0064  
..0267, 0069, 0075, 0099, 0108,  
Electrohome..........................0064 Magnin ....................................0267 Randex....................................0064 ......................................0176, 0787  
Electrophonic........................0064 Marantz ......................0108, 0062 Realistic ..........0027, 0131, 0074, White Westinghouse ........0305,  
Emerex ..................................0059 Marta ......................................0064  
..............0075, 0064, 0062, 0073 ..................................................0236  
Emerson ........0211, 0029, 0236, Matsushita ..................0062, 0189 ReplayTV ....................0641, 0643 XR-1000..........0099, 0027, 0062  
..0305, 0148, 0588, 0027, 0064, Memorex........0131, 0074, 0027, Runco......................................0066 Yamaha ..................................0065  
..................................................0070  
Fisher ..........................0074, 0131  
..0064, 0075, 0062, 0073, 0267, STS ..........................................0069 Zenith ..0066, 0027, 0060, 0236  
..............0334, 0066, 0189, 0236 Samsung ......................0072, 0267  
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O N SCREEN INSTALLATIO N  
When you install a new system, you can skip the  
installation procedure if all the defaults listed on  
page 32 apply. When the Welcome screen displays,  
press the ▼ button and OK.  
The Installation Wizard is a first time setup that  
includes entering your zip code, selecting the dish  
configuration, pointing the dish, and testing the  
system. A series of screens will be displayed and  
you will be prompted with onscreen instructions.  
Once you have entered all the requested informa-  
tion, a System Test screen displays. Be sure you  
have contacted DIRECTV and arranged for service.  
For installing your satellite dish and making  
connections, refer to the separate installation guide  
for the satellite dish.  
After the initial installation, you may want to later  
access the installation features, for example, if you  
have moved the dish. The following sections  
describe the steps in the Installation menu.  
To access the installation m enu:  
Press the MENU button on the remote.  
Choose Installation by using the ▼ button to  
highlight this option. Press OK.  
ENTER ZIP CO DE  
Use this function to correctly position the  
satellite antenna.  
At the installation menu, select Enter Zip Code  
by using the ▲ ▼ buttons to highlight this  
option. Press OK.  
Enter the zip code using the numeric buttons  
on the remote.  
Or,  
Use the ▲ and ▼ buttons to increment the  
number in the zip code field. Press the ᮣ  
button to move to the next field. When all the  
digits have been entered, press BACK to return  
to the Installation menu.  
SMART HELP  
• If you don't see these screens, go to Access  
Control on page 35.  
• If the incorrect zip code is entered or your zip code  
changes, you will need to contact DIRECTV to have  
the correction downloaded to your system.  
Next, go to Dish Configuration on page 20.  
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O N SCREEN INSTALLATIO N (CO NT’D)  
DISH CO NFIGURATIO N  
Use this function to identify the type of satellite  
antenna dish.  
At the Installation menu, select Dish  
Configuration by using the ▲ ▼ buttons to  
highlight this option. Press OK.  
Use the ▲ and ▼ buttons to highlight the dish  
you have.  
Press BACK to return to the Installation menu.  
Please choose the option that best matches your setup.  
PO INT DISH  
Use this function to manually point the dish to  
determine that it is correctly aligned with the  
satellite(s). Refer to the separate satellite dish  
Installation Guide for instructions on how to  
physically adjust the satellite dish angles. You may  
want to have a helper to read the onscreen dis-  
plays during this procedure. Signal strength read-  
ings change approximately 2 seconds after the  
adjustment is made. Note that single dish installa-  
tions often show higher signal strength than  
installations which receive signals from two or  
three satellites. The onscreen display will tell you  
how to align your dish based on your zip code.  
At the Installation menu, select Point Dish by  
using the ▲ ▼ buttons to highlight this option.  
Press OK.  
The on screen displays a signal strength meter.  
Adjust the dish until the signal strength meter  
stabilizes at a maximum reading. The range is 0 to  
100. It is recommended to obtain a signal  
strength of at least 60. Refer to step 11 of the  
Antenna Assembly & Alignment Guide (page 10).  
Press BACK to return to the installation menu.  
NOTE:  
Use the ▲ or ▼ buttons to switch between  
satellites. Use the ᮤ or ᮣ buttons to switch  
between transponders for the selected satellite.  
Next, go to System Test on page 21.  
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O N SCREEN INSTALLATIO N (CO NT’D)  
SYSTEM TEST  
This option performs a test of system. This infor-  
mation is useful if you need to contact customer  
service.  
At the Installation menu, select System Test,  
then press OK. After a few seconds, the test  
results will appear on screen.  
Use the ▲ or ▼ buttons to scroll through the  
dialog. Press the Page +/- buttons to scroll by a  
full page.  
Press BACK to return to the Installation menu.  
The on-screen Installation should now be  
complete. If you are not receiving a good picture  
(or are encountering other signal problems), first  
repeat these steps. If this does not help, refer to  
the Smart Help section of this manual (page 42).  
GENERAL O PERATIO N O F YO UR DIRECTV PLUS RECEIVER  
Throughout this manual, you will notice that the everyday operation of your Satellite Receiver is based on a series of  
user friendly onscreen displays and menus. These displays will help you get the most from your Satellite Receiver,  
guiding you through initial installation, channel selection, timer settings and many other functions.  
Most functions can be carried out using either the buttons on the front of your Satellite Receiver or the remote  
control. However, you may find it easier to use your remote control in most instances.  
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BANNER  
You can display a program banner by pressing the INFO button on the remote when in TV mode. The banner can also  
display notices, help text, icons, and details about the selected program.  
SHO RT BANNER  
Short Banner  
While you're viewing a program, pressing the  
INFO button on remote displays the Short banner.  
Pressing INFO again displays the long banner. The  
banner displays for the time duration you set in  
Menu mode (refer to page 34).  
To remove the banner, press EXIT.  
Long Banner  
Closed captioning  
Long program description available  
Program theme and subtheme  
Alternate audio language track  
Favorites (if on)  
Themes (if on)  
Channel number  
Current time  
System locked  
Channel logo,  
Mail, or Program  
Notification icon  
Program name  
Pay per view  
Program start and  
end time  
Copy/record  
protection  
Program long  
description  
Rating  
Price (if PPV)  
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NO TIFICATIO N DISPLAYS  
BRO W SE BANNER  
While watching a program, you can view informa-  
tion about other programs using the Browse  
Banner feature. Press the PAGE+/- buttons to  
cycle through channels. As you select a channel,  
the short banner for the program is displayed.  
Long program information is not available in the  
Browse banner.  
Press EXIT to return to the same channel, or  
press OK to tune to the browsed channel.  
When FAVORITES or THEMES are selected, the  
short and browse banners show only information  
about programs from the favorites and/or themes  
lists (refer to page 28).  
SO NG ID DISPLAYS  
When you select a channel that contains audio  
only, information about the currently playing  
music selection is displayed for each new song.  
Pressing INFO redisplays the song information  
and the short banner.  
NO TIFICATIO N DISPLAYS  
Notifications that a tagged program (see page 30)  
is about to begin and the arrival of new mail are  
displayed in the channel logo space.  
Notifications are displayed in the order in which  
they are received. After 10 seconds, the next  
notification displays.  
Tagged program notification icon  
displays three minutes before a  
tagged program is about to start.  
Press OK to tune to the channel.  
The mail icon appears if you have  
received new mail.  
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DIRECTV® PRO GRAMMING GUIDE  
®
The DIRECTV Programming Guide offers complete TV listings and access to much more. The Guide lists programs  
according to their time slot and channel. With it, you can tune to a program, be notified when a program is about to  
start, order pay per view programs, search through listings by the type of program you’re looking for, and tag  
programs for future viewing. You can also access the menu, other guides, a tag list, and online help from the Guide.  
The channel scroll elevator bar shows the position of the channel relative to the total number of channels. The  
number of channels is based on the FAV/THEMES list (refer to page 28). To move up or down, press the PAGE+/-  
buttons.  
The channel list shows the channels available based on FAVS/THEMES/SUBTHEMES currently selected.  
Arrows indicate that the program extends beyond the time slot shown.  
The Tag m ark indicates that the program has been selected for future viewing. If a program is tagged, the tag will  
always display in the Guide cell. The system will notify you before the program starts so that you can tune to it.  
The Program list shows all the programs airing in a given time slot. If program names are too long to fit into a  
guide cell, they may be shortened or not displayed at all. When a program is selected, its full name appears in the  
banner.  
Time  
Short banner  
Program list  
Tag mark  
Arrows  
Selected date  
Channel list  
Channel scroll  
elevator bar  
Help  
Selected program  
Menu  
Other Guides  
Go to Date  
Taglist  
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®
DIRECTV PRO GRAMMING GUIDE (CO NT’D)  
W HAT’S IN THE GUIDE  
The Guide shows the programming available for a 1 1/2 hour period. Programs you can tune to are determined by  
settings you make in Menu mode. For example, if you set maturity rating at PG-13, you will not be able to tune to  
programs with higher maturity ratings such as R without first entering an access code if you have locked the system  
(see page 37).  
The Guide also displays network channel information in the banner. When you are displaying programming for the  
current time, press the ᮤ button, the highlight will shift to the channel list and display the selected channel's  
information in the banner. Long channel information is available when you press INFO. To redisplay program  
ᮣ
information, press the  
button.  
USING THE GUIDE  
Do this….  
To do this….  
Display the Guide  
Press the GUIDE button on the remote control.  
Scroll through the  
program list  
Press the ▲ and ▼ buttons. Press a button continuously to scroll faster. You can  
use the PAGE+/- buttons to scroll a full page at a time.  
Tune to a current program  
Use the ▲ and ▼ buttons to scroll through the list of current programs, then  
press OK.  
Or  
Enter the channel's number on the remote control's numeric pad and press OK.  
ᮣ
Press the ᮤ and buttons. Press a button continuously to scroll faster. When  
you go into past programming, channel information displays in the banner.  
Scroll to another tim e slot  
Choose a program to view  
Press the arrow buttons until the program you want to view is highlighted in the  
Guide. If the program is in the current time slot, pressing OK tunes to the  
selected channel and displays the short banner for the program.  
If the selected program is PPV, the PPV dialog displays.  
If the program is in a future time slot, the Tag dialog displays so you can add the  
program to your viewing schedule. If it is already tagged, the Untag dialog displays.  
View the "long" inform ation You can toggle between the display of short and long program and channel  
banner  
information by pressing the INFO button on the remote.  
Display Favorites  
Press FAVORITES on the remote control. The Favorites dialog displays allowing  
you to select a personalized channel list. When the dialog is dismissed, the  
Favorites icon displays at the top of the banner and the Guide contains listings of  
channels that belong to the selected Favorites list. FAVORITES lists are set up in  
Menu mode. Refer to page 28.  
Display Them es  
Press the THEMES button on the remote control. The Themes dialog displays  
letting you select from program themes and sub-themes. When the dialog is  
dismissed, the Themes icon displays at the top of the banner and the Guide lists  
programs for the selected theme. Refer to page 29.  
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®
(CO NT’D)  
DIRECTV PRO GRAMMING GUIDE  
USING THE GUIDE (CO NT’D)  
Do this….  
To do this….  
Purchase a PPV program  
When you select a PPV program, a $ displays in the banner, indicating that it is  
PPV. When you press OK, the PPV dialogs display and prompt you through the  
purchase procedure. If it is a future program, it is tagged. Refer to page 27.  
Lock the Satellite Receiver  
In Menu mode, you can lock the Satellite Receiver to prevent unauthorized  
viewing (details on pages 35-36). When locked, a lock icon displays in the banner.  
When you try to tune to a locked item (channel, exceed maturity rating threshold  
or PPV), a dialog displays. It prompts you to enter the four-digit access code.The  
Satellite Receiver then tunes to the channel and the banner displays the unlock  
icon for the rest of the viewing session. The system remains unlocked until it  
enters standby mode.  
Tag a program for future  
viewing  
You can set up your viewing schedule ahead of time, so that you will be  
automatically notified of the shows you want to see. This is called "tagging". On  
the Guide, tagged programs have a checkmark to the right of the program name.  
You can tag up to 25 programs.  
When a program has been tagged for future viewing, the notification banner  
displays 3 minutes before the program starts. Press OK to tune to the channel.  
You can still purchase future PPV programs after 25, but you will not receive a  
tag notice.  
To tag a non-PPV program :  
1. Highlight a future program to tag and press OK. In the Tag for Notification  
dialog, choose whether you want to tag this program once, daily, weekly, or  
Monday-Friday. Remember, you are actually tagging the time slot, so if the  
program moves to a different time slot, you will want to retag it.  
2. Press OK on the Tag for Notification dialog.  
If the program is in the same time slot as another tagged program, the system.  
will prompt you that a conflict exists.  
To tag a PPV program :  
1. Highlight a future program to tag.  
The PPV dialog displays. When you have completed the purchase, the program  
will be tagged.  
Untagging a tagged  
program  
To untag a program :  
1. Highlight the program and press OK.  
2. In the dialog, choose Once if you want to untag a program for one time slot  
only, or Always if a program has been tagged more than once, for example, a  
program that airs every day. Then, press OK.  
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®
(CO NT’D)  
DIRECTV PRO GRAMMING GUIDE  
PAY PER VIEW (PPV)  
Pay per view programs include special programming, movies, and sporting programs and are indicated by a "$" in  
the banner. In the Guide, you can preview most currently airing par per view programs, purchase current and  
future PPV programs, and cancel a purchase. In Menu mode, you can view the purchase history, cancel purchases,  
and restrict this feature by setting rating and spending limits.  
Some PPV programs cannot be taped. This is indicated by the recording restriction icon at the lower right  
corner of the banner.  
To preview a PPV program occurring up to 30 m inutes into the program :  
Highlight the currently airing program in the Guide and also while using the ▲ and ▼ buttons.  
If a preview exists, it will automatically be tuned to when you press OK or use the ▲ and ▼ buttons.  
You can purchase the program by pressing OK at any time during the preview. At the end of the preview, a  
dialog displays containing alternate start times (if available) and pricing. If you decide to purchase the program,  
further dialogs display to guide you through the purchase.  
To purchase a PPV program :  
Highlight the program in the Guide and press OK.  
In the purchase dialog, choose "Buy Now" and  
press OK.  
1
4
2
If alternate start times or pricing are available, a  
dialog displays in which you can choose the start  
time. Press the ᮤ and ᮣ buttons to select  
alternate start times.  
5
3
6
Press the ▲ and ▼ buttons to move to the next  
selectable item (if available), then press the ᮤ  
and ᮣ buttons to select an option.  
If you select a program start time that conflicts  
with a tagged program, you will be notified to  
untag the conflicting program before you can tag  
the new program.  
3
4
6
Press OK to confirm the selections and remove  
the dialog.  
If you have locked your Satellite Receiver and  
have not entered your access code during this  
session, the access code dialog displays and  
prompts you to enter your access code. Enter  
the access code and press OK.  
If you purchased a future PPV program, the  
program will have a checkmark next to it in the  
Guide.  
Press the EXIT button to exit out of this setting.  
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FAVO RITE CHANNELS  
In Menu mode (see page 32), you can add  
your favorite channels to a list so that only  
channels with programming that interests  
you appear on the Program Guide when the list is  
selected. When Favorites is selected, the Favorites  
icon displays on the top line of the banner and pro-  
grams displayed in the Program Guide are only  
those in the selected list. When using the CH ▲  
and CH ▼ buttons, you are limited to channels in  
the favorites list; however, you can access any chan-  
nel by entering its number from the remote control.  
You can save up to four different favorite channel  
lists. This way, members of a household can each  
set their own favorite channels.  
To display favorite channels:  
Press FAVORITES on the remote.  
A dialog displays in which you can select a  
favorites list.  
Press the ▲ and ▼ buttons to highlight the  
desired list and press OK. A checkmark displays  
to the right of the selected list.  
Program Guide displays only programs from your  
favorite channel list. You will only be able to use  
the CH ▲ and CH ▼ buttons to select channels  
on the list.  
TO CHANGE THE CO NTENTS  
O F A FAVO RITES LIST:  
TO EDIT A FAVO RITES LIST NAME:  
Press MENU.  
Go to the Set Favorite Channel menu.  
Choose Change List and select the list you want  
to change.  
Use the ▲ and ▼ buttons to choose General  
Settings. Press OK.  
Press OK. The Change List submenu displays.  
Select the Set Favorite Channel menu.  
Choose Change Name.  
Use the ▲ and ▼ buttons to choose Manual,  
Select All, or Deselect All.  
Manual Select shows a list of all available chan-  
nels. A checkmark is displayed next to channels on  
your favorites list. You can switch the checkmark  
by highlighting the channel and pressing OK.  
Use the ▲ and ▼ buttons to select the list  
whose name you want to edit. Press OK. The  
Edit Name dialog displays.  
Use the ▲ and ▼ buttons to scroll through the  
alphabet. When the letter you want displays,  
press the ᮤ or ᮣ to confirm the selection and  
move to the next character in the name.  
Select All selects all channels in the list. You can  
then manually deselect any channel by using the  
Manual Select functions.  
Deselect All deselects all the channels in the list.  
Press OK to confirm the edited name.  
You can then manually select any channel.  
Use the ▲ and ▼ buttons to navigate through the  
list, or use the PAGE +/- buttons to scroll the list  
up or down by a complete page.  
Press BACK to return to the previous menu.  
You can also move to a channel by entering its  
number using the numeric buttons on the remote  
control. The channels list automatically scrolls to  
the channel whose number you entered.  
Press OK to switch the check marks on the  
channel. Press BACK to confirm the selection(s).  
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THEMES  
Choosing Themes causes the Guide to  
highlight the programs whose themes  
match your choices. When changing  
channels, you will go only to channels containing  
programs that have the selected themes (smart  
surf). You can choose any or all of the themes and  
sub-themes. When themes are selected, the  
Themes icon displays on the top line of the banner.  
To select Them es:  
Press THEMES on the remote control. The  
Themes dialog displays (has slight delay).  
Press the ▲ and ▼ buttons to highlight the  
desired theme. Themes which have sub-themes  
are indicated by an arrow to the right of the  
theme. To view the sub-themes, press the ᮣ  
button.  
Press OK to switch selection on and off the  
highlighted theme.  
Press BACK to return to the main THEMES  
menu. Press BACK again to exit out of this mode.  
ALTERNATE AUDIO  
Many programs are broadcast with alternate  
audio tracks. When alternate audio is avail-  
able, the alternate audio icon displays on the top  
line of the banner.  
To change audio tracks (when available):  
Press the Alt Audio button on the remote.  
A dialog displays the languages available for the  
selected program. In the dialog, use the ▲ and ▼  
buttons to highlight the language you want and  
press OK.  
If no alternate audio tracks are available for a  
particular channel, the screen will state only the  
language available with a check mark to the side. To  
exit press EXIT.  
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O PTIO NS MENU  
The bottom of the Guide screen contains five  
icons which you can access by pressing the MENU  
button on the remote control when the Guide is  
displayed. Use the ᮤ and ᮣ buttons to highlight an  
icon and press OK to view its dialog box. To exit  
press EXIT.  
Menu  
Taglist  
Go to  
Date  
Other  
Guides  
Help  
O ther Guides  
Selecting Other Guides displays a dialog in which  
you can choose a type of guide to view. Use the  
▲ and ▼ buttons to scroll through the list. Use  
the PAGE+/- buttons to scroll to the next page.  
Press OK to select and display the highlighted  
guide. You can view and tag programs contained  
in any guide. To exit press EXIT.  
Go to Date  
Selecting the Go to Date option lets you look at  
a list of programs for another day in the week.  
Use the ▲ and ▼ buttons to move to the day of  
interest, then press OK. The programming infor-  
mation available is limited to the master and  
extended program guides. When you press OK,  
the Guide displays programming information for  
the same 1.5 hour block of time displayed before  
you selected Go to Date, but for the day you  
selected.  
Taglist  
Selecting Taglist displays the list of your tagged  
programs, both free and PPV. Use the ▲ and ▼  
buttons to move through the list, or the PAGE+/-  
buttons to scroll by a full page. You can untag any  
program in the list. To untag a program, highlight  
it and press OK. Press BACK to return to the  
Guide. When you return to the Guide, any items  
untagged in the taglist will be unchecked in the  
Guide.  
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O PTIO NS MENU (CO NT’D)  
Menu  
Selecting Menu takes you to the menu module,  
which is described in detail in the next section.  
Help  
Selecting Help opens a window in which high-level  
help information displays. You can scroll through  
the help information using the ▲ and ▼ or  
PAGE+/- buttons. Context sensitive help is often  
available in the banner.  
MESSAGES  
The Satellite Receiver may occasionally display messages which overlay the Programming Guide. To dismiss a mes-  
sage, press OK.  
Software Upgrade Message  
When DIRECTV schedules or transmits a software upgrade, you will be notified by an onscreen message. Once a  
software upgrade is complete, your Satellite Receiver is ready to use. Old software cannot be restored.  
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USING THE MENU  
The Menu lets you customize the features of your  
Satellite Receiver. Categories include Guide,  
General Settings, Access Control, Language,  
Purchases, Installation, Upgrades, and Mail.  
In Menu mode, the following buttons on the  
remote control are inactive: FAVORITES,  
THEMES, GUIDE, and ALT AUDIO.  
To access the m ain m enu from the Guide:  
Press the MENU button on the remote control  
then press OK.  
To access the m ain m enu from the TV:  
Press the MENU button on the remote control.  
To exit the m enu:  
Press the MENU button on the remote control.  
This removes the menu from the screen and  
accepts all the changes you have made.  
To return to your program and cancel a  
transaction:  
Menu icon  
Press EXIT.  
NAVIGATING IN MENU MO DE  
MENU MO DE DEFAULTS  
To navigate through the menus, use the ▲ and ▼  
buttons to highlight an option. Then press OK to  
confirm the selection and display a sub-menu or  
dialog. Selecting items on a sub-menu displays a  
dialog in which you can change settings or review  
parameters. To navigate within a dialog, press  
the ▲ and ▼ buttons. To accept changes and  
return to a sub-menu, press OK. If the dialog  
contained non-exclusive choices, press OK and  
BACK. Or, to simply return to the previous  
menu, press BACK.  
Menu m ode has the following defaults:  
Screen Format:  
Banner Duration:  
Favorites Names:  
Full screen (4:3)  
5 seconds  
Maximum 4 lists. List 1,  
List 2, List 3, List 4. 10  
Ten characters per list  
name  
Favorites Channels:  
All channels selected for  
each list  
Channel Lock:  
None  
R
$10.00  
0000  
Maturity Rating:  
Per-Purchase Limit:  
Access Code:  
When selections in the menu are made, checks  
( ✓) appear next to the selections.  
Access Code Mode:  
Unlocked  
Menu & Guide Language: English  
Audio Track Language: English  
Dish Configuration*:  
Single  
The following sections tell you how to change  
these settings.  
* Described in the Installation section (see page 20).  
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GENERAL SETTINGS  
The General Settings option on the main menu let you change the screen format, change the banner duration, and  
set the favorite channels list. To change general settings, navigate to the General Settings option on the main menu  
and press OK. In the menus that display, use the ▲ and ▼ buttons to highlight your selection, then press OK to  
confirm the selection. Press BACK to return to the main menu.  
SCREEN FO RMAT  
Screen format defines the width/height ratio of the picture. Options are wide (16:9) or full screen (4:3). Because  
programs are transmitted in a variety of formats, your screen format settings will affect position of the picture on  
your TV. The effects of these settings are shown in the chart below.  
A: images appears as broadcasted  
B: black bars are added to the left and  
right of the images, or the image is  
stretched (dependent on your TV set)  
C: image is truncated at the left and right  
D:image appears as broadcasted  
SELECTING A  
SCREEN FO RMAT HEADER  
Press MENU.  
4
2
3
The Guide option will be highlighted. Press ▼  
to select General settings. Press OK.  
5
“Screen Format” will be highlighted. Press OK.  
Use the ▲ and ▼ buttons to choose from the  
selections.  
1
Once you have made your selection, press OK.  
4
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BANNER DURATIO N  
Banner durations defines how long the program  
information banner remains on the screen after  
you tune to a program. Options are 5, 10, 15, or  
20 seconds.  
Press MENU.  
The Guide option will be highlighted. Press ▼  
to select General settings. Press OK.  
4
2
3
“Banner Format” will be highlighted.  
5
Use the ▲ and ▼ buttons to choose from the  
selections.  
Once you have made your selection, press OK.  
1
4
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ACCESS CO NTRO L  
With Access Control, you can lock or unlock the  
system, change the password, lock channels, set  
purchase limits, set maturity ratings, and replace  
the access card when requested by DIRECTV.  
Press MENU.  
The Guide option will be highlighted. Press ▼  
to select Access Control.  
Press OK.  
Use the ▲ and ▼ buttons to choose from the  
selections.  
Once you have made your selection, press OK.  
Access to all of these functions can be restricted  
by a password. If the access code mode was  
previously set to locked (details below) a lock  
icon displays in the banner.  
You can view settings including Channel Lock,  
Purchase Limit, and Maturity Rating without  
unlocking your system. However, you must unlock  
it to change any of these settings. Unlocking the  
system (if locked) requires knowledge of the  
correct password.  
LO CK/UNLO CK THE SYSTEM  
Your Satellite Receiver can be locked or  
unlocked. When it is locked, the system  
will prompt you to enter the password  
whenever you want to change settings in  
the following: lock channels, change  
maturity levels, change purchase limits, change the  
password, or replace the access card.  
A locked system is indicated by the lock icon in  
the banner. To unlock the system, enter the  
password as described below.  
To lock or unlock the system :  
Choose Lock/Unlock the System from the Access  
Control menu. When the system prompts you  
for a password, enter it using the numeric  
buttons on the remote control. After the last  
digit is correctly entered, the password is auto-  
matically validated.  
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ACCESS CO NTRO L (CO NT’D)  
CHANGE PASSW O RD  
The password is four digits. You can change it at  
any time. Be sure to write it down in case you  
forget it.  
To change your password:  
2
3
3
3
Be sure you have unlocked the system using  
the steps above.  
3
4
3
Choose Change Password from the Access  
Control menu and press OK.  
Enter the current password using the numeric  
buttons on the remote or by using the ᮤ and  
ᮣ buttons to move from one field to another.  
Use the ▲ and ▼ buttons to scroll password  
numbers. Press OK.  
4
Enter the new password.  
You will be prompted to enter it again to verify  
it. Press OK. Press BACK to return to the  
previous menu.  
MATURITY RATING  
Maturity ratings help you determine a program's  
content, similar to the way films are rated. For  
example, a rating of "G" is a program suitable for  
general audiences, while a rating of "R" might be  
suitable for adult only viewing. When you lock a  
particular rating, all ratings exceeding the locked  
rating are automatically locked as well. For  
example, if you lock "NC-17", "R" will be  
automatically locked. Locked programs are  
displayed in the Guide and the Lock icon is  
displayed in the banner. To view a locked  
program, you must first enter an password. You  
must lock the system to enforce these settings.  
2
1
3
2
To set the Maturity Rating:  
Choose Maturity Rating from the Access  
Control menu and press OK.  
A ratings list displays. A lock icon to the right  
of the rating indicates that it is locked.  
Use the ▲ and ▼ buttons to navigate to a rating.  
Press OK to confirm the selection.  
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ACCESS CO NTRO L (CO NT’D)  
CHANNEL LO CK  
Locking channels prevents a viewer from accessing the channels by requiring that the password be entered first.  
You must lock the system to enforce these settings. Locked channels are indicated by the lock icon to their  
right. Use the ▲ and ▼ buttons to choose Manual Lock, Lock All, or Unlock All.  
Manual lock lets you lock individual channels. When you choose this option, a list of all available channels  
displays. A lock icon to the right of the channel name indicates that it is locked. Use the ▲ and ▼ buttons to  
navigate to a channel. Use the PAGE +/- buttons to scroll by a full page. Press OK to confirm the selections and  
go to the previous menu.  
Lock All lets you lock all channels. Use the ▲ and ▼ buttons to highlight either Yes or No, then press OK to  
confirm the selection and go to the previous menu.  
Unlock All lets you unlock all channels. Use the ▲ and ▼ buttons to highlight either Yes or No, then press  
OK to confirm the selection and go to the previous menu.  
Press BACK to return to the previous menu.  
SET PURCHASE LIMIT  
You can set a price limit on pay per view pro-  
grams up to $655.35. This limit is per program; it  
is not a cumulative limit.  
2
To set the Purchase Lim it:  
1
3
2
3
Choose Purchase Limit from the Access  
Control menu and press OK.  
A dialog displays the current purchase limit.  
Enter the purchase limit using the numeric  
buttons on the remote. Or, use the ᮤ and ᮣ  
buttons to move from digit to another, then  
use the ▲ and ▼ buttons to scroll the numeric  
entry for each digit.  
2
2
Press OK to confirm the selection. Press  
BACK to return to the previous menu.  
37  
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LANGUAGE  
Many programs are broadcast with program guide  
information and audio tracks in different languages.  
You can choose the language you prefer for the  
Menu and Guide and for the audio track.  
Note: not all program s offer m ultiple  
languages. If the selected program is not  
available in the language, it defaults to the  
first listed audio track.  
5
4
3
To choose the language:  
Press MENU.  
6
The Guide option will be highlighted. Press ▼ to  
select Preferred Language.  
1
Press OK.  
Use the ▲ and ▼ buttons to choose either Menu  
& Guide or Audio Track.  
5
The currently selected language has a checkmark  
to its right.  
4
2
Use the ▲ and ▼ buttons to choose the language  
from the list.  
Press OK.  
If desired, repeat steps 2-4 to change the other  
option.  
38  
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PURCHASES  
Use the Purchases dialog to view completed or pending purchases.  
CO MPLETED PURCHASES  
Completed Purchases displays a summary of your  
past purchases including the program and channel  
name, program date, presentation start and end  
time, price, and whether the program was viewed or  
cancelled. Information for all past purchases is stored  
on the access card and displayed with the most  
recent purchase first.  
4
2
3
5
To view com pleted purchases:  
Press MENU.  
1
The Guide option will be highlighted. Use the ▲  
and ▼ buttons to choose from the selections.  
Choose Purchases from the main menu and press  
OK.  
6
7
4
2
Use the ▲ and ▼ buttons to choose Completed.  
Press OK.  
A list of completed purchases displays indicating  
whether they were viewed or cancelled. You can  
scroll through the list using the ▲ and ▼ buttons  
or using the PAGE+/- buttons to scroll by a full  
page.  
Press BACK to return to the previous menu.  
39  
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PURCHASES (CO NT'D)  
PENDING PURCHASES  
The Purchases: Pending screen displays all pay per  
view (PPV) programs that you have purchased but  
have not yet viewed. You can cancel any PPV  
programs which you have not yet watched or did  
not watch. Information displayed to cancel a pur-  
chase includes the program and channel name,  
program date, presentation start and end time,  
price, and rating. Information for all purchases is  
stored on the access card and displayed with the  
most recent purchase first.  
2
4
6
3
5
7
Note: you cannot cancel a PPV purchase if  
you have already tuned to the program .  
1
To cancel purchases:  
Press MENU.  
6
8
The Guide option will be highlighted. Use the ▲  
and ▼ buttons to choose from the selections.  
4
2
Choose Purchases from the main menu and  
press OK.  
Use the ▲ and ▼ buttons to choose Pending.  
Press OK.  
A list of pending purchases and purchases that  
were ordered but not viewed displays. You can  
scroll through the list using the ▲ and ▼  
buttons or using the PAGE+/- buttons to scroll  
by a full page.  
To delete a pending purchase, highlight it and  
press OK. The checkmark disappears from the  
right of the program's name.  
Press BACK to return to the previous menu.  
All unchecked programs will be deleted from  
the pending purchases list.  
If desired, you can verify the purchase was  
canceled by viewing Purchases: Pending.  
40  
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UPGRADES  
The Upgrades dialog displays configuration and ver-  
sion data which is helpful if you need to report prob-  
lems to a customer service representative. This dialog  
lets you scroll line by line both forward and back as  
well as complete page up and page down. The infor-  
mation presented is for viewing only.  
To view upgrades:  
Press MENU.  
The Guide option will be highlighted.  
Use the ▲ and ▼ buttons to choose Upgrades  
from the selections.  
Once you have made your selection, press OK.  
Software Upgrade Message  
An on-screen message will notify you when DIRECTV  
schedules or sends a software upgrade. Once a software  
upgrade is complete, your Satellite Receiver is ready to  
use. Old software cannot be restored.  
Your Satellite Receiver is able to receive upgrades or  
modifications to some of its features and functions.These  
modifications will occur automatically, usually at times  
when the Satellite Receiver is likely to be turned off. If  
your Satellite Receiver is on when an upgrade or modifi-  
cation is sent, reception may be interrupted for a minute  
or two. Reception should return to normal after the  
modification is complete.Your Satellite Receiver must be  
plugged in to receive an upgrade. Do not unplug your  
Satellite Receiver while an upgrade is in progress. Consult  
the Upgrade Menu to find a schedule of upgrades or  
modifications planned by DIRECTV.  
MAIL  
Your service provider will periodi-  
cally send you messages. When  
you receive new mail, the pigeon  
mail icon appears at the logo space  
on the main menu and Guide. You  
can view and delete messages. Each message includes  
the date and time it was sent. A maximum of 30 mes-  
sages can be stored. When new messages are received,  
the oldest message is automatically deleted if the maxi-  
mum amount of messages is exceeded. The banner on  
the Mail screen indicates how many messages you have.  
To view m ail:  
Press MENU.  
The Guide option will be highlighted.  
Use the ▲ and ▼ buttons to choose Mail from  
the selections.  
Once you have made your selection, press OK.  
To delete a m essage:  
When a message is displayed, press OK to  
remove the checkmark to its right. When you  
press BACK, all unchecked messages are deleted.  
41  
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SMART HELP  
W HERE TO FIND HELP  
The banner area at the top of the display  
provides context sensitive help text based on  
the menu, sub-menu, or object you select. General  
help is available by highlighting the "?" icon at the  
bottom of the Guide screen and pressing OK.  
Error messages that display on the screen are self-  
explanatory. Some possible error messages are  
explained below. To remove an error message from  
the screen, press OK.  
No picture, no sound, power indicator LED does not light.  
• Receiver is not plugged into the AC outlet or is not switched on.  
• Check AC outlet connection. Press the ON/OFF button on the front of the Satellite Receiver.  
• Check batteries in the remote.  
No picture, no sound.  
• The receiver is in standby.  
• Check connections from the Satellite Receiver to the TV.  
• Turn Satellite Receiver off, unplug, wait 10 to 15 seconds, plug back in, and try.  
Arrow buttons don’t work.  
• Make sure no objects obstruct the line of sight between the remote and the Satellite Receiver.  
• The remote control may need new batteries.  
• See also "Screen is frozen."  
Cannot access program .  
• Check that you are subscribing to the station to which you want to tune. Call DIRECTV if you are not sure.  
• Be sure the system is not locked as indicated by the lock icon in the banner.  
Cannot order PPV program .  
• It may be too late to purchase this program. Check for other showtimes.  
• Make sure the PPV option is not locked (see page 35).  
• Program may exceed purchase limit.  
• Your access card may be full. Call DIRECTV.  
• Telephone cable not installed or attached correctly.  
Cannot cancel PPV.  
• You cannot cancel PPV orders that you've watched or tuned to. However, you can cancel programs you've  
ordered but haven't watched even if it has already aired.  
Guide does not tune to the selected program .  
• Press OK to select the program you highlighted.  
Cannot display favorite stations.  
• You must set up your Favorites list before favorite channels will display (see page 28).  
Locks not working.  
• Check that the system is locked (see page 35).  
Cannot access lock screens.  
• The system must be unlocked before you can make changes to the access control lock settings (see page 35).  
Cannot lock or unlock the system  
42  
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SMART HELP (CO NT’D)  
• Make sure you enter the correct access code. If you've lost or forgotten your access code, call DIRECTV.  
No picture.  
• Make sure the TV power is on.  
• Make sure all power cords are connected.  
• Make sure the TV input is set properly.  
• Make sure the TV source is set properly on the TV. Press the TV/SAT button on the remote control.  
• If you are receiving only a few stations, call DIRECTV to have your programming activated. Check that the  
Satellite Receiver is on. Check that the smart card is inserted properly in the Satellite Receiver (see page 11).  
• Check the satellite antenna's signal strength (see page 20). To ensure a quality picture, make sure the signal is  
coming directly from the Satellite Receiver and not through your VCR. Call DIRECTV for details.  
• Make sure the coaxial cable is properly connected to the antenna's LNB.  
• Check the cable for kinks.  
Alternate audio track is not available.  
• Not all programs offer alternate audio tracks and are indicated by the I-II symbol in the banner. Press ALT AUDIO  
to see a list of available languages.  
Audio track language is incorrect.  
• Check the default language settings (see page. 38). The program provider may not make available all the languages  
displayed in the Language screen accessed in the main menu.  
Access card problem s.  
• Check that the card is inserted properly (see page 11). Call DIRECTV.  
Rem ote control doesn't work.  
• Make sure the batteries are inserted correctly (see page 13) and are not dead. Be sure you are within operating range  
of the receiver.  
No sound.  
• Make sure the Mute isn’t on.  
Volum e too high.  
• Set TV volume to medium loudness. You can adjust the volume with the remote if it is programmed for your make  
and model of TV.  
Screen is frozen or com pletely black, or Power button doesn’t work.  
• Try turning the Satellite Receiver power off and on again.  
• Make sure the TV and VCR are set to the correct channel.  
You see a m essage that says a software upgrade is available.  
• Select Update Now. New software is available and will be installed on your Satellite Receiver automatically. Doing  
so is in your best interest because new features will be available and/or possible difficulties will be corrected.  
During channel Up/Down, box does not go to next channel.  
• When Favorites or Themes are selected, only selected channels will display in the guide.  
43  
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EXPERT INSTALLATIO N  
Expert mode installation offers the ability to set the telephone prefix and application type, and includes a more  
detailed system test dialog.  
To access the expert installation m enu:  
Simultaneously press OK and MENU on the Satellite Receiver front panel. The first time the system is brought  
up, you can also access this menu from the Welcome screen.  
TELEPHO NE PREFIX  
Some telephones require that you dial a prefix to reach an outside  
line. This function lets you set the prefix.  
To define the telephone prefix:  
Press MENU and OK on the Satellite Receiver front panel.  
Choose Installation/Telephone Prefix.  
Use the ᮤ or ᮣ buttons to move between None and Prefix.  
To set the prefix, press the up or down arrow buttons until the  
correct prefix number is displayed.  
Press Back to return to the Installation menu.  
APPLICATIO N TYPE  
Your Satellite Receiver can run special applications.  
To run a special application:  
Press MENU and OK on the Satellite Receiver front panel.  
Choose Installation/Application Type.  
Press the up or down arrow buttons to choose either Normal or  
Special.  
Press Back to return to the Installation menu.  
SYSTEM TEST  
Two types of system test are available: standard and expert. The  
expert test offers these additional functions: Macrovision State,  
Colorburst State if Macrovision Enabled, Memory Status, SRAM  
Status, Hardware Modification Version, Demodulator Status,  
Market ID, Hexadecimal diagnostic information.  
To view the system test:  
Press MENU and OK on the Satellite Receiver front panel.  
Choose Installation/System Test.  
Press the up or down arrow buttons to scroll through the  
list of tests or the PAGE+/- buttons to scroll by a full page.  
Press Back to return to the Installation menu.  
44  
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GLO SSARY  
A/V Audio/Video  
lock sym bol If you see a symbol of a padlock, it means  
program can be viewed only by authorized people.  
access card A credit-card-sized plastic card that uses  
smart card technology to control authorizations.  
Pay per view A program that has an associated viewing  
cost, and which may be purchased separately from any  
package or subscription. This could include a movie, special  
program, sporting program, or an adult program.  
alternate audio program Alternate Audio Program lets  
viewers choose an alternate audio channel which may  
broadcast a different language, or alternate versions of the  
audio program.  
PPV Pay per view.  
azim uth The angular distance from true north, along the  
horizon, to the satellite. It is used during the process of  
setting up the left and right adjustment of the dish antenna.  
Azimuth and elevation angles are displayed on a set-up  
screen based on a zip code and/or latitude and longitude.  
purchase lim it The maximum dollar amount of the PPV  
purchase balance allowed by the access card or purchase  
limit set in the menu. This limit is per-program rather than  
a limit on total spending. Also referred to as "spending  
limit".  
CAM Card Access Module.  
rating lim it A limit set by the customer to prevent unau-  
thorized viewing of programs with a rating at or above the  
set limit. For example, if a limit of R has been set, then  
programs rated R, TV-M, NR-Mature, or NC17 cannot be  
viewed without first entering a access code.  
CC When the closed caption symbol is displayed, the  
audio track can be presented as text on the viewing  
screen.  
channel Channels are defined in the DIRECTV system to  
transmit a specific sequence of programming. Once  
defined, the guide lists programs by channel, allowing a  
customer to select a particular show. Valid channel num-  
bers range from 0000 to 9999, but not all  
rating level Standard rating levels applied to movies and  
other programs to help customers determine the amount  
of strong language, violence, and/or sex contained in that  
program.  
possible channels are defined and not all defined channels  
transmit programming all the time.  
scroll A method of moving around the guide or text box  
when the contents are too big to fit the screen or box.  
When you scroll, part of the page becomes visible  
onscreen, while another part moves offscreen. To scroll,  
you select an arrow pointing down (to see more at the  
bottom) or up (to see more at the top), or press the  
PAGE +/- button on the remote.  
®
DIRECTV Service High-power, direct broadcast  
satellite system, developed and managed by DIRECTV, Inc.  
EPG Electronic program guide  
favorites A selection of channels that you like.  
spending lim it See purchase limit.  
guide An onscreen television program guide. When you  
press GUIDE on the remote control, you’ll see a list of TV  
programs broadcast on each channel. You can highlight a  
program title for more information about a program.  
SPG Special program guide; for example, a program guide  
which contains only programs of a selected theme.  
tuner A device that receives television signals and deter-  
mines which TV channel is displayed. Most VCRs have  
tuners in them. The Satellite Receiver also has a tuner.  
IPPV Impulse pay per view - a PPV offering that can be  
purchased in the home directly by the customer. This  
function is only available when your telephone line is  
connected to the satellite receiver. Purchases are captured  
by the access card and forwarded to DIRECTV at the next  
callback.  
letterbox The format of a program or movie originally  
created for a 16 x 9 theater screen. When a letterbox  
program is viewed on a 4 x 3 television screen, a black  
area appears above and below the picture to preserve the  
aspect ratio.  
45  
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SPECIFICATIO NS  
Video Decoding  
Integrated telephone m odem (Return Path)  
• Built-in RJ-11 connector  
• Modem type: v.22bis, Bell 212A, Bell 103  
• Dialing mode: DTMF & pulse  
• MPEG-2 compliant (up to Main Profile/Main Level)  
• Video bit rate: up to 15 Mbit/sec  
• Video format: 4:3 and 16:9  
• Resolution: up to 720 x 480 pixels  
Electrical  
Audio Decoding  
• MPEG-1 layer II  
• Sampling frequency: 48KHz  
• MPEG-1 system packets  
• Main power supply: 100V - 120V, 60Hz  
• Power consumption: max. 35W (Max. 450mA of LNB  
current  
Environm ental  
Satellite Antenna Interface  
• RF input: F-type connector  
• LNB supply: 0V / 14V /18V  
• LNB current: max. 450mA on 14V,  
450mA on 18V  
• Temperature  
- Operating: 5 to 45°C  
- Storage: -10 to 70°C  
Physical Dim ensions  
• Size: 15 in. (W) x 2.8 in. (H) x 11.4 in. (L)  
(380 mm x 71 mm x 290 mm)  
• Weight: 5.1 lbs. (2.3 kg)  
• Tone switching (on/off): 22kHz  
Reception Dem odulation  
• QPSK Type  
• Input frequency range: 950 to 1450 MHz  
• Input level range: -69 to -23 dBm  
Package Contents  
• DSX 5350 Digital Satellite Receiver  
• Infrared (IR) universal remote control  
- Two AA batteries  
Input / O utput Interfaces  
• Satellite input  
• Access card  
• RF input (antenna, etc.)  
• Video output: CVBS  
• Audio output: Audio L/R  
• Channel 3/4 (TV/VCR) output  
• RJ-11 (telephone)  
• Power supply cord  
• User Manual  
• RF coaxial cable  
• RJ-11 telephone cord  
• S-video output (Y/C)  
46  
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INDEX  
H
PPV ........................................................27  
previewing ........................................27  
purchasing ........................................27  
program  
choosing ............................................25  
tagging for future view ..................26  
untagging............................................26  
program banner ..................................24  
program guide  
using ..................................................25  
program notification icon..................23  
purchase limit  
setting ................................................37  
purchases  
future ................................................40  
future - viewing, ..............................40  
history................................................40  
R
rear view ................................................9  
remote control  
installing batteries..............................8  
preparing for use ..............................8  
remote control use ..............14, 15, 16  
RF connection......................................10  
S
ᮤ ᮣ ▲ ▼ buttons  
9, 14  
Help ................................................31, 42  
I
i button..................................................14  
info button............................................14  
installation  
connecting a TV and VCR ....10, 11  
connecting existing equipment ....10  
dish configuration............................20  
onscreen instructions ....................19  
point dish ..........................................20  
zip code ............................................19  
L
A
A/V connectors ..................................10  
access card............................................12  
inserting ............................................12  
replacing ............................................13  
Access Control....................................35  
audio  
alternate ............................................29  
audio tracks  
changing ............................................29  
B
Back button......................................9, 14  
banner ....................................................22  
browse ..............................................23  
long ....................................................22  
short ..................................................22  
viewing the long banner .............. 25  
zap ......................................................22  
banner duration ..................................34  
C
language  
choosing preference ......................38  
Language button ..................................38  
locking a channel ................................35  
manually ............................................35  
locking all channels ............................35  
M
mail ........................................................41  
deleting ..............................................41  
viewing ..............................................41  
maturity rating ....................................36  
setting ................................................36  
menu  
exit......................................................32  
viewing, 3 ..........................................32  
Menu ......................................................31  
Menu button ........................................14  
menu mode  
defaults ..............................................32  
navigating in......................................32  
using ..............................................7, 32  
message  
deleting ..............................................41  
software download ........................31  
messages................................................31  
error ..................................................42  
Messages................................................31  
modes ......................................................7  
Mute button ........................................14  
O
OK button ............................................14  
Options Menu......................................30  
Other Guides ......................................30  
overview..................................................6  
P
channel  
tuning to............................................25  
channel lock..........................................35  
channels  
accessing locked ..............................35  
favorite ..............................................28  
locking all ..........................................35  
unlocking all......................................35  
D
screen format ......................................33  
settings  
general ..............................................33  
smart help......................................42, 43  
Software Download Message ..........31  
song ID ..................................................23  
standby mode ........................................7  
system test............................................21  
T
Taglist ....................................................30  
themes  
displaying ..........................................29  
setting, 23  
Themes button ....................................14  
TV/SAT button ....................................14  
U
unlocking the system..........................35  
untagging................................................26  
V
viewing purchase history ..................39  
Vol +/- buttons....................................14  
Z
Date  
go to ..................................................30  
E
email icon..............................................23  
Exit button............................................14  
F
favorite channel ..................................28  
favorites  
displaying ..........................................28  
favorites button ..................................14  
favorites list  
editing ................................................28  
features ....................................................6  
front view................................................9  
G
general operation................................22  
general settings....................................33  
glossary..................................................45  
Guide......................................................24  
displaying ..........................................25  
using ..................................................25  
Guide button........................................14  
Guides  
zip code ................................................19  
Password  
changing ............................................36  
entering ............................................36  
mode ..................................................36  
Pay per view ........................................27  
power on..........................................9, 14  
other ..................................................30  
47  
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LIMITED W ARRANTY  
Digital Satellite Receiver  
90 Days Free Exchange / 91 Days-One Year Nominal Fee Exchange  
This product must be carried in for repair.  
W HO IS CO VERED?  
MAKE SURE YO U KEEP...  
You must have proof of purchase to receive warranty service.  
A sales receipt or other document showing that you purchased  
the product is considered proof of purchase.  
Please keep your sales receipt or other document showing  
proof of purchase. Attach it to this owner’s manual and keep  
both nearby. Also keep the original box and packing material in  
case you need to return your product.  
W HAT IS CO VERED?  
Warranty coverage begins the day you buy your product. For  
BEFO RE REQ UESTING EXCHANGE...  
90 days from the date of purchase, the Digital Satellite Receiver Please check your owner’s manual before requesting exchange.  
will be replaced with a new, repaired, renewed, or comparable  
product (whichever is deemed necessary) if it becomes defec-  
tive or inoperative. This exchange is done at no charge to you.  
From 91 days to one year from the date of purchase, you must pay  
a nominal fee for a new or renewed product. This exchange  
offer ends one year after the date of purchase.  
All products, including replacement products, are covered only  
for the original warranty period. When the warranty on the  
original product expires, the warranty on the replacement  
product also expires.  
Adjustments of the controls discussed there may save you a  
call.  
TO EXCHANGE YO UR PRO DUCT...  
An exchange will be managed by Philips. If you believe you need  
to exchange your Digital Satellite Receiver, contact Philips  
Service Solutions Group at 1-800-464-1131. A representative  
will go through a diagnostic checklist with you. If it is deter-  
mined that the product needs to be exchanged, you will receive  
a return authorization number. The representative will give you  
complete shipping details.  
W HAT IS EXCLUDED?  
Your warranty does not cover:  
TO GET O UT-O F-W ARRANTY EXCHANGE...  
To exchange your product after the warranty expires, contact  
Philips Service Solutions Group at 1-800-464-1131 to determine  
the cost of out-of-warranty exchange for your product.  
• labor charges for installation or setup of the product.  
• installation, performance of, or repair of audio/video cabling,  
telephone line, or accessory attachments used in accessory  
ports outside of the product.  
• product replacement because of misuse, accident, lightning  
damage, unauthorized repair, or other cause not within the  
control of Philips.  
• incidental or consequential damages resulting from the prod-  
uct. (Some states do not allow the exclusion of incidental or  
consequential damages, so the above exclusion may not apply  
to you.)  
• reception transmission problems caused by signal conditions,  
telephone line, or cable or antenna systems outside the unit.  
• a product that requires modification or adaptation to enable  
it to operate in any country other than the country for  
which it was designed, manufactured, approved and/or autho-  
rized, or repair of products damaged by these  
modifications.  
REMEMBER...  
Record below the model and serial numbers found on the  
product. Also, fill out and mail your warranty registration card  
promptly. It will be easier for us to notify you if necessary. (The  
return of the warranty registration card is not a condition  
for warranty coverage.)  
Model Number ___________________________________  
Serial Number ___________________________________  
All implied warranties, including implied warranties of merchantability  
and fitness for a particular purpose, are limited in duration to the  
duration of this express warranty. Some states do not allow limita-  
tions on how long an implied warranty lasts, so the above limitation  
may not apply to you.  
• a product used for commercial or institutional purposes.  
• DIRECTV Service is separate and distinct from this product  
(hardware) warranty.  
W HERE IS EXCHANGE AVAILABLE?  
You may exchange the product in all countries where the prod-  
uct is officially distributed by Philips Consumer Electronics. In  
countries where Philips Consumer Electronics does not distrib-  
ute the product, the local Philips service organization will  
attempt to provide a replacement product (although there may  
be a delay if the appropriate product is not readily available).  
This warranty gives you specific legal rights. You may have other rights which vary from state/province to state/province.  
Philips Service Solutions Group, P.O . Box 2976, Longview, Texas 75606, (903) 242-4800  
EL6471E001 / 6-00  
3111 1764 9940.2  
Printed in Mexico  
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