Plasmon Computer Hardware 800 102913 00 B User Manual

Plasmon Archive  
Appliance Express  
User Manual  
P/N 800-102913-00 B  
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PREFACE  
Copyright  
Copyright 2007 by Plasmon®. All rights reserved. This item and the information contained herein are  
the property of Plasmon. No part of this document may be reproduced, transmitted, transcribed, stored  
in a retrieval system, or translated into any language or computer language in any form or by any  
means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the express  
written permission of Plasmon.  
United States Office  
European Headquarters, UK  
Plasmon  
4425 ArrowsWest Drive  
Plasmon Data Limited  
Whiting Way  
Colorado Springs, CO 80907-3489  
Melbourn, Herts. SG8 6EN  
Disclaimer  
Plasmon makes no representation or warranties with respect to the contents of this document and  
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.  
Further, Plasmon reserves the right to revise this publication without obligation of Plasmon to notify any  
person or organization of such revision or changes.  
Trademark Notices  
Plasmon is a U.S. registered trademark of Plasmon. All other product names are trademarks or  
registered trademarks of their respective owners.  
Revision History  
Revision  
Date  
Description  
A
B
4/07  
Initial release.  
Updated Safety Agency,  
NOTE  
The most current information about this product is available on the  
Plasmon web site (www.Plasmon.com).  
Plasmon AA Express User Manual  
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Preface  
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Conventions Used  
WARNING  
A WARNING is used to alert the reader to situations or conditions  
that could potentially result in personal injury, fire hazard, or  
equipment damage.  
CAUTION  
A CAUTION is used to warn of undesirable procedures, or of  
situations in which equipment damage, or data loss could result.  
NOTE  
A NOTE is used to emphasize an area of text or to provide  
additional information.  
WEEE Compliance  
Plasmon products with the Waste Electrical and Electronic Equipment Directive (WEEE) label, shown  
below, can be shipped back to Plasmon for proper disposal of hazardous components. Please contact  
Plasmon Technical Support at the locations listed inside the back cover of this manual for the proper  
procedure.  
Preface  
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Product Warranty  
This Plasmon® product is warranted free from defects in materials, parts, and workmanship and to  
conform to the current product specification upon delivery. For the specific details of your warranty,  
refer to your sales contract or contact the company from which the product was purchased.  
The Plasmon quality system is in compliance with and registered to ISO9001:2000. All products are  
assembled from new or remanufactured parts.  
The warranty for the product shall not apply to failures of any unit when:  
The product is repaired by anyone other than Plasmon personnel or approved agent.  
The product is physically abused or is used in a manner that is inconsistent with the operating  
instructions or product specification defined by Plasmon.  
The product fails because of accident, misuse, abuse, neglect, mishandling, misapplication,  
alteration, faulty installation, modification, or service by anyone other than the factory service  
center or its approved agent.  
The product is repaired by anyone, including an approved agent, in a manner that is contrary to  
the maintenance or installation instructions supplied by Plasmon.  
The Plasmon serial number tag is removed.  
The product is damaged because of improper packaging on return.  
WARNING  
Untrained personnel operating the product may create dangerous  
situations. This could lead to physical harm to the operator, data  
loss, and/or disabling of the system.  
Please review and observe all safety statements concerning the  
operation of the product.  
CAUTION  
Returning the product in unauthorized packaging may damage the  
unit and void the warranty.  
If problems with the product occur, contact your maintenance  
organization; do not void the product warranty by allowing  
untrained or unauthorized personnel to attempt repairs.  
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Preface  
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TABLE OF CONTENTS  
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INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Table of Contents  
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List of Figures  
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CHAPTER 1  
PRODUCT OVERVIEW  
General Information  
The RoHS compliant Plasmon Archive Appliance ExpressTM is a Network Attached Storage (NAS)  
device providing long term storage for archived and fixed content data. It combines the performance  
benefits of network attached RAID with the reliability and robustness of Plasmon UDO® (Ultra Density  
Optical) optical storage. The appliance includes a two drive SATA RAID cache, a UDO drive for  
archiving to media, and an embedded server running enterprise class storage management software.  
The Plasmon Archive Appliance Express is a low cost alternative to the larger automated Plasmon  
Archive Appliance products. The Archive Appliance Express, like other members of the Plasmon  
Archive Appliance family, can handle 200 million files. This appliance uses the same UDO media as  
the larger systems, enabling a later upgrade if required. It is very compact, and can be rack mounted.  
UDO Drive  
UDO Media Eject Button  
SATA Drives  
(or blank fillers)  
Figure 1. The Plasmon Archive Appliance Express  
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UDO Drive Type  
The Archive Appliance Express (AAE) can have either a UDO30 or a UDO60 drive installed. The drive  
type is indicated on the front of the drive as shown in the pictures below. UDO30 drives read and write  
only 30GB media. UDO60 drives read and write 60GB media, and can read 30GB media.  
Figure 2. UDO Drive Types  
The door on the UDO30 drive opens back into the drive case, while the door on the UDO60 drive  
opens out from the case. Media is inserted into the UDO30 by pushing it in against the door. Media is  
inserted into the UDO60 drive by pressing the eject button to first open the door.  
Media is removed from both drive types by pressing the eject button. If the media cartridge is not  
removed within 30 seconds, the UDO60 drive retracts the media back into the drive without spinning  
up.  
Product Overview  
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UDO Media  
The Plasmon AA Express uses UDO media with either 30GB or 60GB capacity, depending on the  
UDO drive type. These are available in both true Write Once and Rewritable media types.  
Figure 3. UDO Media  
UDO Media Labeling  
To identify each UDO media cartridge used in the AA Express a sequence number, and the start and  
stop dates for the cartridge must be entered on a label provided with the media. Plasmon UDO media  
for the AA Express also comes with barcode labels to facilitate a later upgrade to an automated  
appliance.  
Inserting UDO Media  
To load media into the UDO drive, insert the cartridge fully into the slot on the front of the UDO drive.  
The media side facing up is the side the drive writes to.  
Ejecting UDO Media  
When a side of the cartridge is full it automatically ejects. Pressing the eject button on the front of the  
UDO drive manually ejects the cartridge.  
Write Protecting UDO Media  
To write protect one side of the media, slide the tab on that side in the direction of the protect arrow as  
shown in the figure below. There is a write protect tab on each side of the disk. When a side is  
protected, the Write Protect window is open.  
Write Protect Tab  
Write  
Protect  
Window  
Figure 4. Write Protecting UDO Media  
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Media Care and Handling  
To maintain maximum reliability, the operator should take the time to inspect each media cartridge  
before use, and whenever it is removed.  
CAUTION  
Always condition the unopened media to the normal operating  
temperature of the room before using.  
Improper handling or an inappropriate environment can damage the media. To ensure continued  
reliability:  
When media is loaded, or when handling media, ensure that the cartridge case is clean. Dirty  
media cartridges can cause failures in loading or loss of data. If a cartridge case is dirty, wipe  
with a lint free cloth.  
Do not carry media loosely (for example, in a box or basket). Media should be carefully and  
securely packed for transport.  
Do not load damaged media into a drive. Damaged media can interfere with read/write reliability.  
Never touch the disk. Opening the cartridge door and touching the disk may interfere with read/  
write reliability.  
Do not expose the media to moisture or direct sunlight.  
Do not expose the media to excessive heat (keep within 5 to 55 °C).  
Product Overview  
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CHAPTER 2  
HARDWARE INSTALLATION  
Getting Started  
This chapter provides a guide to installing the Plasmon Archive Appliance Express (AAE) and the  
procedures necessary to get it on-line.  
Unpacking  
Save all packing material in case it is ever necessary to ship the appliance.  
Position  
Position the appliance to allow a minimum three inch clearance at the back for ventilation. Do not cover  
or block the air vents on the appliance.  
To mount the appliance in a standard 19" rack, refer to the Rack Mount Guidelines section later in this  
chapter before proceeding.  
Environment  
To ensure long term reliability, operate the appliance only between 10° to 40°C (50° to 104°F) and 10%  
to 90% relative humidity. The media and drives require a clean environment. Excessive dust and dirt  
can lead to data loss, and increase service calls.  
External Power Requirements  
The appliance requires an external power source with 100 to 240 VAC (the power supply is auto-  
ranging) at 50 to 60 Hz. See Appendix A in this document for power figures.  
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Rack Mounting  
Rack Mount Guidelines  
This document provides information for mounting the Archive Appliance Express enclosure into an  
Electronics Industry Association (EAI 310-D) standard 19” (48.3 cm) rack. The standard 19" rack must  
have between 22" and 34" (56 to 142 cm) between front and back mounting columns to provide  
sufficient depth for the enclosure. The appliance takes up 2U of rack space. In this document, one rack  
unit (1U) equals 1.75" (4.445 cm).  
If the unit is installed in a closed or multi-rack assembly, refer to the following guidelines:  
The operation temperature of the rack environment may be greater than the ambient temperature.  
Be sure to install the unit in an environment that is compatible with the maximum rated ambient  
temperature. See Appendix A Specifications in the User Manual.  
When mounting the equipment in the rack, make sure mechanical installation is level to avoid a  
hazardous condition. The rack must be specified to safely support the combined weight of all  
equipment.  
When connecting the equipment to the supply circuit, check equipment nameplate ratings to avoid  
overloading circuits that may cause damage to over-current protection devices and supply wiring.  
Maintain reliable grounding for rack-mounting equipment. Pay particular attention to supply  
connections.  
Allow sufficient air circulation or space between units when installed in a closed or multi-unit rack  
assembly to ensure the operating ambient temperature of the rack environment is not greater  
than that specified for the library in Appendix A in the User Manual.  
The unit is designed to use a three pronged grounding type plug. Equipment grounding ensures  
safe operation. Do not interfere with or remove the grounding means, and verify equipment is  
reliably grounded when mounted within a rack.  
WARNING  
Use safe lifting procedures when installing the appliance in the  
rack. The appliance weighs about 33 lbs (15 kg).  
Hardware Installation  
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Rack Mount Installation  
The Archive Appliance Express can be rack mounted using a sliding rail kit available from Plasmon.  
The rack mount kit works in racks with a depth of 22" to 34" (56 to 142 cm) from front to back rails.  
Long L Brackets  
Short L Brackets  
Sliding Rail  
Fixed Rail  
Figure 5. Rack Mounting Kit for AAE  
To install the rack mounting rails, perform the following steps:  
1. Separate the sliding rail from the fixed rail by fully extending the sliding rail and releasing  
the stop latch shown below. Repeat for the other rail.  
Push up to release  
sliding rail.  
2. Attach the sliding rails to the sides of the AAE by inserting the notched ends of the sliding  
rails into the raised tabs toward the front on each side of the AAE, and attaching the rails  
with two M4, 12mm x 20 screws on each as shown below.  
Mounting Screws  
Notched End  
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3. Attach two of the L brackets to the ends of the fixed rails that have four mounting holes  
using four of the short M4, 6mm x 16 screws, as shown below. Repeat for the other rail.  
Choose either the long L brackets, or the short L brackets, depending on the depth of the  
rack. These brackets can be mounted with the L end facing either forward or to the back  
to provide maximum adaptability. Try different combinations to fit the rack.  
4. Attach the assembled fixed rails to the mounting rails in the rack using the threaded  
backing plates. Place a plate with the smaller holes on the inside of the mounting rail, and  
a plate with the larger holes on the outside of the mounting rail at the appropriate height  
using three M4, 12mm x 20 screws for each pair of brackets as shown below.  
Threaded Backing Plate  
(with large holes)  
Threaded Backing Plate  
(with small holes)  
L Bracket fits between rear  
backing plate and rack rail,  
straddling center screw  
5. Slide the AAE enclosure fully into the rack by fitting the sliding rail into the fixed rail on  
each side. The stop latch on each side engages to prevent unintentional removal.  
Hardware Installation  
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Installing the SATA Drives  
The appliance is shipped without the SATA drives installed. The SATA drives, in their own shuttles, are  
packaged separately, along with blank shuttles to fill any empty drive slots.  
To mount the drives into the unpopulated slots of the appliance, prepare each SATA drive shuttle by  
pushing the release lever lock to the right to pop out the release lever. Then fully insert each SATA  
drive shuttle into the appliance and push the release lever all the way in to lock the drive shuttle in  
place.  
Release Lever  
Release Lever  
Lock  
Figure 6. SATA Drive Release Lever and Release Lever Lock  
Plasmon reccomends mounting the SATA drives in the two right most positions in the bottom front of  
the appliance. Mount the blank shuttles in the two slots to the left.  
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Cable Connections  
Diagnostics  
Connector  
Power On/Off Button  
AC Power  
Connector  
Ethernet 1  
Connector  
Ethernet 0  
Connector  
Figure 7. Cable Conections  
Power Connection  
Route the power cable to the power connector located at the the back of the appliance.  
The power cable can be plugged into a standard 120 volt to 240 volt wall outlet. The appliance uses an  
auto-ranging power supply.  
Do not use an extension cord. The unit must be located next to the AC outlet, and the outlet must be  
easily accessible. In the event an emergency power cutoff is required, pull the plug from the AC socket.  
Network Connection  
Connect an ethernet network cable to the Ethernet 0 connector. The second Ethernet 1 connector can  
be used for load balancing or fail over protection. By default, Ethernet 1 is disabled.  
Hardware Installation  
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LED Indicators  
There are three LED indicators on the left front of the appliance. Labels on the unit identify these  
indicators as shown below. A blue light indicates proper conditions, red indicates a fault.  
Power LED  
Temperature  
SATA Drive  
Power On LED  
LED  
Fan LED  
SATA Drive  
Activity or Fault  
LED  
Figure 8. Archive Controller LED Indicators  
There are two LED indicators at the right front corner of each SATA drive shuttle. The top LED lights  
blue to indicate a drive is powered on. The bottom LED lights blue to indicate drive activity, or red to  
indicate a drive fault.  
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Packing Instructions  
This section is provided in case it is necessary to ship the appliance. These procedures must be  
followed.  
CAUTION  
Plasmon products must be shipped in the original packaging.  
Shipping a unit in anything other than the manufacturers  
packaging voids the warranty.  
Remove all media before shipping the appliance.  
1. Lay the appliance double box out with the foam insert in place as shown below. Line up  
the slots in the foam blocks front to back.  
Back  
Front  
Hardware Installation  
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2. Remove all SATA drives and blank shuttles from the appliance, and place it into the  
double box so the front tabs fit into the foam as shown below.  
3. Place the covering foam piece, with the rack rail kit in the provided slot, on top of the  
appliance as shown below, and close the inner box.  
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4. In many cases the SATA drives do not leave the customer site. In this case pack the drive  
boxes empty (or provide other packing material) to fill the space. If the drives are being  
packed for moving or return, pack the SATA drives with shuttles, and the blank shuttles,  
into the drive boxes as shown below. Each drive and shuttle should be in an anti-static  
bag.  
5. Place the top foam piece in place over the drives as shown below and close the drive box.  
Hardware Installation  
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6. Place the two SATA drive boxes on top of the appliance box.  
7. Two more boxes hold the blank shuttles and accessories. Place these on top of the drive  
boxes as shown below, and seal the double box for shipping.  
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APPENDIX A  
SPECIFICATIONS  
Overall Specifications  
The following table provides information about the Plasmon Archive Appliance Express. These  
specifications are subject to change without notice.  
Table 1. Archive Appliance Express Specifications  
Specification  
Online RAID Capacity  
Online Optical Capacity  
Archive Appliance Express  
170 GBytes, usable mirrored RAID cache  
UDO30 15 GBytes, single UDO media side  
UDO60 30 GBytes, single UDO media side  
Number of UDO Drives  
Network  
One  
Gigabit Ethernet autosensing 10/100/1000 Base T, RJ45  
Network File Protocols  
Heterogeneous Microsoft and Unix networks using CIFS/NFS (v2 &  
v3) / FTP  
IP Discovery  
Security  
DHCP support and dynamically allocated IP address discovery utility  
(Find AA)  
Microsoft Active Directory Service (ADS) member server Kerberous  
authentication v5  
Max Power Consumption  
Max Power Dissipation  
207 Watts  
590 BTU/hr  
Power Requirements  
Voltage 100 to 240 VAC (auto-ranging power supply)  
Frequency 50/60 Hz  
Environmental  
Operating Temperature  
+10 to +40°C (+50 to +104°F)  
10 to 90% RH non-condensing  
-30 to +60°C (-22 to +140°F)  
Operating Humidity  
Non-Operating Temperature  
Dimensions-Stand Alone  
Width (in/cm) 17.3/44  
Height (in/cm) 3.5/8.8  
Depth (in/cm) 22/55.1  
Weight (lbs/kg) 33/15 - including disk drives  
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Specification  
Archive Appliance Express  
Dimensions-Rack Mount  
With Plasmon 20" Rack Mounting Rails, fits in racks with a depth of 22  
to 34 inches (56- to 142cm). Uses 2U rack space.  
Dimensions-Shipping  
Width (in/cm) 22.5/57  
Height (in/cm) 15/38  
Depth (in/cm) 31/79  
Weight (lbs/kg) 59/27 - including disk drives  
Appendix A  
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APPENDIX B  
SAFETY AGENCY STANDARDS  
FCC Notice  
The equipment to which this manual pertains has been tested and found to comply with the limits for a  
Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with this manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user is required to correct the interference at his own expense:  
Industry Canada Notice per ICES-003  
English: This digital apparatus does not exceed the Class A limits for radio noise emissions from  
digital apparatus set out in the interference-causing equipment standard entitled “Digital Apparatus,”  
ICES-003 of the Industry Canada.  
French: Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux  
appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur: "Appareils  
Numériques", NMB-003 édictée par l’Industrie Canada.  
European Notice  
This product is in conformity with the following directive.  
EN 55022/CISPR 22, Class A  
EN 55024  
EN 61000-3-2  
EN 61000-3-3  
This library system is in conformity with the EMC directive and low-voltage directive.  
Plasmon AA Express User Manual  
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Australia/New Zealand  
This equipment has been tested and complies with AS/NZS 3548.  
Japan  
This is a Class A product based on the standard of the Voluntary Control for Interference by  
Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio  
disturbance may occur, in which case, the user may be required to take corrective actions.  
Product Safety Standards  
This product complies with the following domestic and international product safety standards:  
UL Standard 60950-1, 1st Edition: 2003 Safety of Information Technology Equipment  
CSA Standard C22.2 No. 60950-1-03, Safety of Information Technology Equipment  
IEC 60950-1, 1st Edition: 2001  
Appendix B  
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Laser Safety Notice  
This is a Class 1 Laser Product. It complies with 21 CFR 1010.10, 1040.11, and IEC 60825-  
1:1993+A1:1997+A2:2001 as a Class 1 Laser product.  
The maximum output power and wavelength of the laser in the Plasmon UDO30 and UDO60 drive is  
65mW (403-413nm).  
WARNING  
Use of controls or adjustments, or performance of procedures  
other than those specified herein, may result in hazardous  
radiation exposure.  
CDRH Regulations  
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration  
implemented regulations for laser products on August 2, 1976. These regulations apply to laser  
products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the  
United States.  
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Appendix B  
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Power Cord Set Selection  
The voltage rating and the current rating of the power cord set shall be higher than the rated voltage  
and current of this unit. The voltage of the power cord set shall be higher than the power source.  
For the U.S. and Canada  
Power cord must be UL listed and CSA labeled. Type SJT, SVT, ST, SJO or SO, 3-conductors, No. 18  
AWG, rated 125v, 10A.  
In the US the 120 VAC power cord shipped with Plasmon libraries meets these criteria:  
The power cord must have a molded NEMA 5-15P male attachment plug on one end.  
The power cord must have a molded IEC type CEE-22 female connector on the other end.  
The power cord must be UL Listed and CSA Certified.  
Outside the US contact Plasmon for country specific requirements.  
For Germany and continental Europe  
STROMANFNAHME: 100-240 VAC, 50/60 Hz, 10A.  
Für eine 230V-Anwendung, ist eine harmonisierte <HAR> konfektionierte Leitungsschnur, Typ  
H05vvf3G1.00, die für 250V/10A oder die Gleichwertigkeit geeognet ist, zu benutzen.  
Power Supply  
The AAE power supply is certified for China Compulsory Product Certification (CCC).  
Appendix B  
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INDEX  
P
C
cable  
power  
connection  
R
D
drive  
S
safety agency standards .............................. 27  
H
T
L
LEDs  
U
UDO  
M
media  
W
N
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Index  
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CONTACTING PLASMON  
Technical Support in the United States  
Plasmon Technical Support  
1-877-585-6793  
1-719-593-4192 (fax)  
e-mail  
Internet  
Technical Support in Europe, Middle East, and Africa  
Plasmon Technical Support  
+44 (0) 1763 262 963  
+44 (0) 1763 264 407 (fax)  
e-mail  
Internet  
Technical Support in Asia/Pacific, South America, and Canada  
International Calls  
1-719-593-4437  
1-719-593-4192 (fax)  
Firmware Updates  
Contact Plasmon or your reseller for the latest firmware updates.  
Before Placing a Service Call to Plasmon  
Placing a Service Call  
Contact your service provider directly. If Plasmon is your service provider, please have the following  
information available when calling:  
Serial number  
Description of failure  
System information  
- Software and version number  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
Download from Www.Somanuals.com. All Manuals Search And Download.  

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