Philips Electric Toothbrush 5000 Series User Manual

Essence  
5000 Series  
Rechargeable  
sonic toothbrush  
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General description (Fig. 1)  
A
B
C
Travel cap  
Extra soft bristles  
Brush head  
D Personalized ID ring  
E
F
Removable nut  
Power on/off button & charge indicator light  
G Charger base with cord wrap  
H Power cord  
I
,
Brush head holder  
Refer to bottom of charger for voltage specifications.  
IMPORTANT SAFEGUARDS  
READ ALL INSTRUCTIONS BEFORE USE  
DANGERS  
To reduce the risk of electrocution:  
1
Do not place or store product where it can fall or be pulled into a tub  
or sink.  
2
3
Do not place in or drop into water or other liquid.  
Do not reach for a product that has fallen into water. Unplug  
immediately.  
4
Do not use while bathing.  
WARNINGS  
To reduce the risk of burns, electrocution, fire or injury to persons:  
1
DO NOT plug into an outlet with a voltage other than specified on  
the bottom of the charger.Voltage converters DO NOT guarantee  
voltage compatibility.  
2
Never force the plug into an outlet; if it does not easily fit into the  
outlet, discontinue use.  
3
Discontinue use if this product appears damaged in any way (brush  
head, handle, charger).This product contains no serviceable parts. Refer  
to chapter ‘Guarantee and service’ if your Sonicare no longer works  
properly or needs repair.  
4
5
6
7
8
Never use the charger if it has a damaged cord or plug.  
Keep cord away from heated surfaces.  
Do not use the charger outdoors.  
Do not use the charger if dropped into water.  
Avoid using a brush head with crushed or bent bristles. Damaged  
bristles may break off while brushing. Replace the brush head  
with a new one every 3 months or sooner if signs of wear appear.  
Inappropriate cleaning may cause bristle damage. (See chapter  
‘Cleaning’)  
9
This product is designed to clean your teeth, gums and tongue only.  
Use this product only for its intended use as described in this booklet.  
Discontinue use of this product and contact a physician/dentist if  
discomfort or pain is experienced.  
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10 This appliance is not intended for use by persons (including children)  
with reduced physical, sensory or mental capabilities, or lack of  
experience and knowledge, unless they have been given supervision or  
instruction concerning use of the appliance by a person responsible for  
their safety.  
11 Children should be supervised to ensure that they do not play with the  
appliance.  
12 Sonicare is a personal care device and is not intended for use on  
multiple patients in a dental office or institution.  
13 Do not use attachments other than those recommended by the  
manufacturer.  
14 If your toothpaste includes peroxide, baking soda or other bicarbonate  
(common in whitening toothpastes), thoroughly clean your brush head  
and handle with soap and water after each use. Otherwise plastic  
cracking may occur.  
15 To avoid damage to the product, do not place the brush head or  
charger in the dishwasher for cleaning.  
MEDICAl WARNINGS  
1
2
3
4
5
Consult your dental professional before you use this product if you  
have had oral or gum surgery in the previous 2 months.  
Contact your dental professional if excessive bleeding occurs after  
using this product or bleeding continues to occur after 1 week of use.  
If you have a pacemaker or other implanted device contact your  
physician or the device manufacturer prior to use.  
Sonicare has been tested and is compliant with safety standards for  
electromagnetic devices.  
Consult your physician prior to using the Sonicare if you have medical  
concerns.  
SAVE THESE  
INSTRUCTIONS  
Preparing for use  
Attaching the brush head  
1 Align the front of the brush head with the front of the toothbrush  
handle. Match the bars that are on the inside top of the removable  
nut with the notches inside the top of the handle and slide the brush  
head onto the handle.  
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Screw the brush head nut clockwise until it’s firmly tightened. If the  
brush head rattles when in use, tighten the nut further.  
Remove the travel cap from your brush head when you are ready to  
brush.  
Use the cord wrap in the bottom of the charger to store excess  
cord.  
\
Charging your Sonicare  
Sonicare comes with the batteries completely discharged and should be  
charged for at least 24 hours during the first few days of use.  
It is recommended that you keep your Sonicare in the charger when not  
in use to maintain a full battery charge. It takes at least 24 hours to fully  
charge the battery of your Sonicare toothbrush.  
1 To charge your Sonicare, place the handle in the charger with the  
power button facing forward. Be sure the bottom of the handle sits  
back securely in the charger, making complete contact.  
,
When the handle is placed incorrectly in the charger, the charge  
indicator light may still illuminate, but charging will not take place.  
Handles of other Sonicare models do not fit in this charger and will  
therefore not charge effectively. Do not attempt to force a handle into this  
charger as this will cause damage.  
Using the appliance  
Useful tips  
,
Place the brush head in your mouth before turning on your Sonicare  
and keep your mouth closed during brushing, otherwise toothpaste  
may splatter.  
You may experience a slight tickling or tingling sensation when using  
an electronic toothbrush such as Sonicare for the first time.As you  
become accustomed to brushing with Sonicare this sensitivity will  
diminish.  
,
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,
A fully charged Sonicare will provide approximately 2 weeks of  
typical use (2 minutes of brushing twice a day), making it easy to  
travel without the charger.  
Remember that voltage converters and plug adapters DO NOT  
guarantee voltage compatibility.Always check for voltage compatibility.  
Brushing technique  
Follow these simple steps to maximize your brushing experience.  
1 Before turning the Sonicare on, place the bristles of the brush head  
on your gumline at a 45-degree angle.  
45º  
Hold the handle with a light grip, turn the Sonicare on, and gently  
move the bristles in a small circular motion so the longer bristles  
reach between your teeth.After a few seconds, glide the bristles to  
the next section. Continue this routine throughout your 2-minute  
brushing cycle.  
To maximize the effectiveness of your Sonicare toothbrush, use light  
pressure and let the Sonicare toothbrush do the brushing for you.  
Do not scrub.  
To make sure you brush evenly throughout the mouth, divide your  
mouth into 4 sections: outside top, inside top, outside bottom and  
inside bottom teeth. Begin brushing in section 1 (outside top teeth)  
and brush for 30 seconds before moving to section 2 (inside top  
teeth). Continue brushing for 30 seconds in each section progressing  
through all 4 sections until you’ve brushed for 2 minutes.  
1
2
4
3
After the 2-minute brushing cycle is complete, additional time should  
be spent brushing the chewing surfaces of your teeth.  
Press the power button to turn the brush on and off as needed.  
To clean your mouth more completely, you may also brush your tongue,  
with the toothbrush turned on or off, as you prefer.  
Tips for specific oral care needs  
Stain removal  
,
In areas where excess staining occurs, spend extra brushing time to  
assist with stain removal.  
Braces  
The brush should be placed at a 45-degree angle between your  
,
brackets and gumline. Using light pressure, gently move the bristles  
in a small circular motion so the longer bristles reach between your  
teeth for 2 seconds.Then gently turn (roll) the brush handle so the  
bristles clean the bracket and the rest of the tooth before you glide  
the bristles to the next tooth. Continue this until you have brushed  
all of your teeth. Please note that brush heads will wear out sooner  
when used on braces.  
Dental restorations (dental work)  
,
Use Sonicare on dental restorations (such as implants, caps, crowns,  
bridges and fillings) as you would on your natural tooth surfaces to  
reduce plaque build-up and improve gum health.Work the bristles  
around all the areas of the restoration for thorough cleaning.  
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Periodontal pockets  
Your dental professional may have indicated that you have  
,
periodontal pockets, deep pockets where plaque bacteria collect. If  
this is the case, after brushing for a full 2 minutes, spend extra time  
gently brushing these areas to improve your gum health.  
Features  
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Easy-start brushing power ramp-up  
,
,
,
All Sonicare models come with the Easy-start feature activated (on),  
which helps you get used to brushing with Sonicare.  
Brushing power will gently increase to full power over the first  
12 brushings.  
The Easy-start feature is active if you hear 2 beeps immediately after  
turning on your Sonicare. Once you reach optimal brushing power  
(after the 12th brushing), you will no longer hear the double beep at  
the beginning of your brushing routine.  
Note: Note: each of the first 12 brushings must be at least 1 minute in length  
to properly move through the Easy-start ramp-up cycle.  
To deactivate or activate the Easy-start feature:  
1 Attach your brush head to the handle.  
Place the handle in a plugged-in charger base.  
To deactivate the Easy-start feature, press and hold the power  
button for 5 seconds.You will hear 1 beep to indicate that the Easy-  
start feature has been deactivated.  
To activate the Easy-start feature, press and hold the power button  
for 5 seconds.You will hear 2 beeps to indicate that the Easy-start  
feature has been activated.  
Using the Easy-start feature beyond the initial ramp-up period is  
not recommended and reduces the effectiveness of your Sonicare  
toothbrush in removing plaque.  
The Easy-start feature should be deactivated and the handle fully charged  
when Sonicare is used in clinical trials.  
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Smartimer 2-minute timer  
,
All Sonicare models come with the Smartimer feature, which  
automatically sets the brushing time to the 2 minutes recommended  
by dental professionals.  
,
,
After 2 minutes the Smartimer will automatically turn off the  
toothbrush.  
If you wish to pause or stop brushing during your 2-minute cycle,  
press the power button. Press the power button again and the  
Smartimer will pick up where you left off.  
The Smartimer will automatically reset to the beginning of a  
2-minute cycle if:  
,
-
-
brushing is paused for 30 seconds or longer;  
the handle is returned to the charger base.  
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Quadpacer 30-second interval timer (available on select  
models).  
,
Quadpacer makes sure that you brush all sections of your mouth  
evenly and thoroughly.At 30, 60 and 90 seconds, you will hear a  
short beep and a pause in brushing action.This is your signal to move  
to the next section of your mouth.  
1
2
4
Battery charge indicator (available on select models).  
,
If your Sonicare has a low charge, you will hear 5 beeps after you  
have brushed your teeth for 2 minutes and the charge indicator light  
will flash rapidly.  
3
When you hear the low charge indication, you have 3 or fewer 2-minute  
brushings left.  
1 Place the handle in the charger base (with the power button facing  
towards you) to begin the recharging process.  
,
,
The charge indicator light flashes slowly when the handle is in the  
charger base to signal charging is in progress.  
When the Sonicare is fully charged, the charge indicator light is  
constantly on (not flashing), signaling that your Sonicare is ready for  
use.  
When not in use, keep your Sonicare in the charger base to maintain a full  
battery charge.  
Cleaning  
By following these simple steps, you should get years of worry-  
free brushing:  
1 Rinse brush head and bristles after each use.  
Clean the brush head at least once per week, including under the  
removable nut.  
To remove the nut:  
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Press down gently on the white area.  
Avoid using sharp objects to push on the seal as this may cause damage.  
,
Pull the nut up over the top of the brush head  
To replace the nut, slip the nut over the brush head shaft and pull until it  
clicks back on.  
Clean and dry the handle periodically.  
Clean the charger base periodically.  
UNPLUG the charger before cleaning.After cleaning the charger base,  
completely dry the charger before plugging it into an electrical outlet.  
Mild soap, water and a moist cloth are recommended for cleaning your  
Sonicare.  
Additional CleaningTip:  
-
The Sonicare handle is dishwasher safe. Remove the brush head and  
charger before placing the handle only in the top rack of dishwasher.  
NOTE: Brush heads and charger base should never be placed in the  
dishwasher.  
-
Storage  
If the product is not to be used for an extended period of time it should  
be unplugged from the electrical outlet, cleaned, stored in a cool and dry  
area away from direct sunlight.The cord wrap can be used to store power  
cord in an organized manner.  
Replacement  
Brush head  
Replace your Sonicare brush head every 3 months for optimal results.  
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Environment  
HANDLE CONTAINS NICKEL CADMIUM BATTERIES. BATTERIES  
MUST BE RECYCLED OR DISPOSED OF PROPERLY.  
The batteries inside your Sonicare cannot be replaced, but are easily  
removed for recycling.At the end of product life and prior to disposal,  
please remove the batteries from the handle by following the instructions  
below.  
,
To help protect our environment, we encourage you to recycle at  
approved recycling locations. Do not dispose of the batteries in  
normal household waste.  
Removing the batteries  
Please note that this process is NOT reversible.  
To remove the batteries yourself, you will need a flat-head (standard)  
screwdriver and a small towel. Basic safety precautions should be observed  
when following the procedure outlined below. Be sure to protect your  
eyes, hands, fingers and the surface on which you are working.  
1 Deplete the battery of any charge by removing the handle from the  
charger, turning the Sonicare on and allowing it to run until it stops.  
Repeat this step until the Sonicare will no longer operate.  
Insert a screwdriver into one of the slots located near the top  
portion of the handle, push the screwdriver blade into the handle as  
far as it will go, and twist the blade.The housing will begin to split.  
Remove the screwdriver and repeat the above instruction using the  
other slot located on the opposite side of the handle.Twist the blade  
and the housing will continue to split.  
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Now, insert the screwdriver into the middle slot located on the top  
front part of the handle as shown and push the blade in as far as it  
will go.  
Now use the screwdriver as a lever to pry the 2 handle sections  
apart.  
Pull the 2 handle sections completely apart.  
Insert the screwdriver underneath the electronic circuit board in  
multiple places.  
Twist and pry the electronic circuit board loose until it is completely  
separated from the handle.  
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9 Pry the 2 AA-sized cylindrical nickel-cadmium batteries loose by  
inserting the screwdriver on the sides of the two batteries in the  
locations shown in the figure.  
10 Use a twisting and prying motion to break the glue bond around the  
batteries.The 2 batteries are joined together with glue and will be  
lifted out together.  
Guarantee and service  
Philips guarantees its products for two years after the date of purchase.  
Defects due to faulty materials and workmanship will be repaired or  
replaced at Philips expense provided that convincing proof of purchase in  
qualifying period is provided. Contact our Customer Service Center at  
1-800-682-7664 (North America), outside North America contact your  
local Philips Customer Care Center.  
WARRANTY EXClUSIONS  
What is not covered under warranty:  
-
-
Brush heads  
Damage caused by misuse, abuse, neglect, alterations or unauthorized  
repair.  
-
Normal wear and tear, including chips, scratches, abrasions,  
discoloration or fading.  
IMPlIEDWARRANTIES  
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE, SHALL BE LIMITEDTOTHE DURATION OFTHE EXPRESS  
WARRANTIES SET FORTH ABOVE. SOME STATES DO NOT ALLOW  
LIMITATION ON HOW LONG AN IMPLIED WARRANTY LASTS, SO  
THE ABOVE LIMITATION MAY NOT APPLYTOYOU.  
lIMITATION OF REMEDIES  
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR  
SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL  
OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF  
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE,TORT, OR ANY  
OTHER LEGALTHEORY. SUCH DAMAGES INCLUDE,WITHOUT  
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LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS  
OF USE;THE CLAIMS OFTHIRD PARTIES INCLUDING,WITHOUT  
LIMITATION, DENTISTS AND DENTAL HYGIENISTS;AND COST OF  
ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO  
NOT ALLOWTHE EXCLUSION OR LIMITATION OF INCIDENTAL OR  
CONSQUENTIAL DAMAGES.  
Troubleshooting  
If you are unable to solve your problem by means of the troubleshooting  
guide below, please contact our Customer Service Center at 1-800-682-  
7664(in North America), or the Philips Customer Care Center in your  
country.  
Problem  
Solution  
The Sonicare toothbrush  
does not work  
Recharge your Sonicare overnight, ensuring that it is not plugged into an  
electrical outlet controlled by a light switch. Make sure the brush head  
is attached correctly.  
I feel a tickling sensation when You may experience a slight tickling/tingling sensation when using  
I use Sonicare.  
Sonicare for the first time.As you become accustomed to brushing  
with Sonicare this sensitivity will diminish.  
The brush head rattles when I Sonicare should produce a gentle hum during operation.Tightening the  
use Sonicare  
brush head nut can eliminate excessive rattling. If rattling does not stop,  
you may need to replace the brush head. Make sure that the travel cap  
has been removed.  
The brush head chatters  
against my teeth.  
This can be avoided by keeping the brush head properly oriented, with  
the brush head placed on the gumline at an angle of 30 to 40 degrees.  
Brushing seems less powerful. The handle may need recharging.  
The Easy-start feature may be on and needs to be shut off (see chapter  
“Using the appliance”)  
You may need to clean your brush head.  
You may need to replace your brush head.  
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For support call 1-800-682-7664  
©2008 Koninklijke Philips Electronics NV (KPENV).  
All rights reserved. PHILIPS and the Philips shield are  
registered trademarks of KPENV. Quadpacer, Smartimer,  
Easy-start, Sonicare and the Sonicare logo are trademarks  
of Philips Oral Healthcare, Inc. and/or KPENV.  
Printed in the U.S.A.  
Printed on 100% recycled paper.  
Protected by U.S. and international patents.  
Other patents pending.  
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