Philips Coffeemaker HD8964 User Manual

02  
USER MANUAL  
Type HD8964  
Read carefully before using the machine.  
Register your product and get support at  
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CAUTION  
This appliance is for household use only. Any servicing, other than cleaning  
and user maintenance, should be performed by an authorized service center.  
Do not immerse machine in water. To reduce the risk of fire or electric shock,  
do not disassemble the machine. There are no parts inside the machine  
serviceable by the user. Repair should be done by authorized service personnel  
only.  
1. Check voltage to be sure that the voltage indicated on the nameplate  
corresponds with your voltage.  
2. Never use warm or hot water to fill the water tank. Use cold water only.  
3. Keep your hands and the cord away from hot parts of the appliance during  
operation.  
4. Never clean with scrubbing powders or harsh cleaners. Simply use a soft  
cloth dampened with water.  
5. For optimal taste of your coffee, use purified or bottled water. Periodic  
descaling is still recommended every 2-3 months.  
6. Do not use caramelized or flavored coffee beans.  
INSTRUCTIONS FOR THE POWER  
SUPPLY CORD  
A. A short power-supply cord (or detachable power-supply cord) is to be  
provided to reduce risks resulting from becoming entangled in or tripping  
over a longer cord.  
B. Longer detachable power-supply cords or extension cords are available  
and may used if care is exercised in their use.  
C. If a long detachable power-supply cord or extension cord is used,  
1. The marked electrical rating of the detachable power-supply cord or  
extension cord should be at least as great as the electrical rating of the  
appliance  
2. If the appliance is of the grounded type, the extension cord should be a  
grounding-type 3-wire cord, and  
3. The longer cord should be arranged so that it will not drape over the  
counter top or table top where it can be pulled on by children or tripped  
over.  
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2
ENGLISH  
Congratulations on your purchase of a Saeco GranBaristo  
full automatic coffee machine!  
To fully benefit from the support that Saeco offers, please  
register your product at www.philips.com/welcome.  
This user manual applies to HD8964.  
The machine is suitable for preparing espresso coffees using  
whole coffee beans, and it is supplied with a milk carafe so  
you can prepare your perfect Cappuccino or Latte Macchiato  
in a quick and easy way. In this user manual you will find all  
the information you need to install, use, clean and descale  
your machine.  
CONTENTS  
IMPORTANT..................................................................................................... 4  
Safety Instructions ....................................................................................................................................4  
Warning ....................................................................................................................................................4  
Caution .....................................................................................................................................................6  
Compliance with Standards ......................................................................................................................7  
INSTALLATION ................................................................................................. 8  
Product Overview......................................................................................................................................8  
General Description...................................................................................................................................9  
PREPARING FOR USE.......................................................................................10  
Machine Packaging.................................................................................................................................10  
Machine Installation ...............................................................................................................................10  
USING THE MACHINE FOR THE FIRST TIME ........................................................12  
Language Selection.................................................................................................................................12  
Automatic Rinse/Cleaning Cycle..............................................................................................................13  
Manual Rinse Cycle..................................................................................................................................14  
Measuring and Programming Water Hardness........................................................................................17  
“INTENZA+”Water Filter Installation ......................................................................................................19  
Replacing the “INTENZA+”Water Filter...................................................................................................22  
ADJUSTMENTS................................................................................................23  
Coffee Profile...........................................................................................................................................23  
Enabling a New Profile............................................................................................................................23  
Disabling a User Profile ...........................................................................................................................24  
Saeco Adapting System...........................................................................................................................26  
Adjusting the Ceramic Coffee Grinder .....................................................................................................26  
Adjusting the Aroma (Coffee Strength) ...................................................................................................27  
Adjusting the Dispensing Spout ..............................................................................................................28  
Adjusting the Coffee Quantity ................................................................................................................29  
BREWING COFFEE ...........................................................................................30  
Coffee Brewing Using Coffee Beans ........................................................................................................30  
Coffee Brewing using Pre-Ground Coffee ................................................................................................31  
MILK CARAFE..................................................................................................33  
Filling the Milk Carafe .............................................................................................................................33  
Inserting the Milk Carafe.........................................................................................................................34  
Removing the Milk Carafe .......................................................................................................................34  
Emptying the Milk Carafe........................................................................................................................35  
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3
BREWING MILK-BASED BEVERAGES .................................................................36  
Adjusting the Milk-Based Product Length...............................................................................................39  
SPECIAL BEVERAGES .......................................................................................41  
Hot Water................................................................................................................................................41  
Adjusting the Hot Water Dispensing........................................................................................................43  
Special Beverages Menu for Brewing Other Beverages............................................................................44  
Adjusting the Other Beverages Quantity for the Menu “Special Beverages” ............................................45  
BEVERAGE PROGRAMMING .............................................................................46  
Aroma .....................................................................................................................................................47  
Coffee Quantity .......................................................................................................................................47  
Temperature............................................................................................................................................47  
Taste........................................................................................................................................................48  
Milk Quantity ..........................................................................................................................................48  
HOT WATER PROGRAMMING............................................................................48  
Water Quantity........................................................................................................................................48  
Temperature............................................................................................................................................49  
RESTORING BEVERAGE PARAMETERS ...............................................................49  
MACHINE PROGRAMMING ...............................................................................50  
Water settings.........................................................................................................................................50  
Language Settings ..................................................................................................................................51  
Stand-by Settings ...................................................................................................................................51  
Factory Settings ......................................................................................................................................52  
STATISTICS .....................................................................................................52  
MAINTENANCE ...............................................................................................53  
Descaling ................................................................................................................................................53  
Brew Group Cleaning Cycle......................................................................................................................53  
Cleaning of the Carafe.............................................................................................................................54  
CLEANING AND MAINTENANCE ........................................................................55  
Daily Cleaning of the Machine.................................................................................................................55  
Daily Cleaning of the Water Tank.............................................................................................................57  
Daily Cleaning of the Milk Carafe.............................................................................................................57  
Weekly Cleaning of the Machine .............................................................................................................60  
Weekly Cleaning of the Milk Carafe.........................................................................................................60  
Weekly Cleaning of the Brew Group ........................................................................................................62  
Monthly Cleaning of the Milk Carafe .......................................................................................................65  
Monthly Lubrication of the Brew Group ..................................................................................................69  
Monthly Cleaning of the Brew Group with “Coffee Oil Remover”.............................................................70  
Weekly Cleaning of the Coffee Bean Hopper and Compartment..............................................................72  
DESCALING.....................................................................................................73  
DISPLAY MESSAGES ........................................................................................77  
TROUBLESHOOTING ........................................................................................79  
ENERGY SAVING..............................................................................................82  
Stand-by .................................................................................................................................................82  
Disposal ..................................................................................................................................................83  
TECHNICAL SPECIFICATIONS............................................................................84  
WARRANTY AND SERVICE ................................................................................84  
Warranty.................................................................................................................................................84  
Service ....................................................................................................................................................84  
ORDERING MAINTENANCE PRODUCTS ..............................................................85  
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4
ENGLISH  
IMPORTANT  
Safety Instructions  
This machine is equipped with safety features. Nevertheless  
read the safety instructions carefully and only use the ma-  
chine as described in these instructions to avoid accidental  
injury or damage.  
Keep this user manual for future reference.  
The term WARNING and this icon warn against possible  
severe injuries, danger to life and/or damage to the machine.  
The term CAUTION and this icon warn against slight  
injuries and/or damage to the machine.  
This icon requests to read carefully this instruction manual,  
before performing any use or maintenance operation.  
Warning  
• Connect the machine to a wall socket with a voltage  
matching the technical specifications of the machine.  
• Do not let the power cord hang over the edge of a table or  
counter, or touch hot surfaces.  
• Never immerse the machine, mains plug or power cord in  
water (danger of electrical shock).  
• Never direct the hot water jet towards body parts: danger  
of burns!  
• Do not touch hot surfaces. Use handles and knobs.  
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ENGLISH  
5
• Remove the mains plug from the wall socket:  
- If a malfunction occurs.  
- If the machine will not be used for a long time.  
- Before cleaning the machine.  
Pull on the plug, not on the power cord. Do not touch  
the mains plug with wet hands.  
• Do not use the machine if the mains plug, the power cord  
or the machine itself is damaged.  
• Do not make any modifications to the machine or its  
power cord. Only have repairs carried out by a service  
centre authorised by Philips to avoid a hazard.  
• The machine should not be used by children younger than  
8 years old.  
• The machine can be used by children of 8 years and  
upwards if they have previously been instructed on the  
correct use of the machine and made aware of the associ-  
ated dangers or if they are supervised by an adult.  
• Cleaning and maintenance should not be carried out by  
children unless they are more than 8 years old and super-  
vised by an adult.  
• Keep the machine and its power cord out of reach of chil-  
dren under 8 years old.  
• The machine may be used by persons with reduced physi-  
cal, sensory or mental capabilities or lacking sufficient  
experience and/or skills if they have previously been  
instructed on the correct use of the machine and made  
aware of the associated dangers or if they are supervised  
by an adult.  
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6
ENGLISH  
• Children should be supervised to ensure that they do not  
play with the machine.  
• Never insert fingers or other objects into the coffee  
grinder.  
Caution  
• The machine is for household use only and is not intended  
for use in environments such as canteens, staff kitchens of  
shops, offices, farms or other work environments.  
• Always put the machine on a flat and stable surface.  
• Do not place the machine on hot surfaces, directly next to  
a hot oven, heater or similar source of heat.  
• Only put coffee beans into the coffee bean hopper. If  
ground coffee, instant coffee or any other substance is put  
in the coffee bean hopper, it may damage the machine.  
• Let the machine cool down before inserting or removing  
any parts.  
• Never use warm or hot water to fill the water tank. Use  
only cold non sparkling drinking water.  
• Never clean with scrubbing powders or harsh cleaners.  
Simply use a soft cloth dampened with water.  
• Descale your machine regularly. The machine indicates  
when descaling is needed. Not doing this will make your  
appliance stop working properly. In this case repair is not  
covered under your warranty!  
• Do not keep the machine at temperature below 0 °C.  
Residue water in the heating system may freeze and cause  
damage.  
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ENGLISH  
7
• Do not leave water in the water tank when the machine  
is not used over a long period of time. The water can be  
contaminated. Use fresh water every time you use the  
machine.  
Compliance with Standards  
The machine complies with art.13 of the Italian Legislative  
Decree dated 25 July 2005, no. 151 “Implementation of the  
Directives 2005/95/EC, 2002/96/EC and 2003/108/EC on the  
restriction of the use of certain hazardous substances in electri-  
cal and electronic equipment, as well as waste disposal.  
This machine complies with EU Directive 2002/96/EC.  
This Philips appliance complies with all the applicable stand-  
ards and regulations relating to the exposure to electromag-  
netic fields.  
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8
INSTALLATION  
Product Overview  
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ENGLISH  
9
General Description  
1. Coffee bean hopper with lid  
2. Cup-warming surface  
3. Water tank + lid  
4. INTENZA+ water filter  
5. Pre-ground coffee compartment  
6. Service door button  
7. Control panel  
8. Removable dispensing spout  
9. Service door  
10. Brew group locking/removal handle  
11. Drip tray (internal)  
12. Coffee grounds drawer  
13. Brew group  
14. Full drip tray indicator  
15. Cup holder grill  
16. Drip tray (external)  
17. Water dispensing spout (removable)  
18. Milk carafe  
19. Power cord socket  
20. Power button  
21. Pre-ground coffee measuring scoop / grinder adjustment key.  
22. Power cord  
23. Cleaning brush  
24. Grease for the brew group  
25. Water hardness test strip  
26. Espresso Macchiato button  
27. Cappuccino button  
28. "ESC" button  
29. LCD Display  
30. "UP" button  
31. Espresso button  
32. Café Crème button  
33. Latte Macchiato button  
34. Hot Milk button  
35. "MENU" button  
36. "OK" button  
37. “Special beveragesbutton  
38. "Aroma" - Pre-ground coffee button  
39. "DOWN" button  
40. Stand-by button  
41. Coffee button  
42. American Coffee button  
43. Coffee Oil Remover (to be purchased separately)  
44. Descaling solution (to be purchased separately)  
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10 ENGLISH  
PREPARING FOR USE  
Machine Packaging  
The original packaging has been designed and constructed to protect the  
machine during transport. We recommend keeping the packaging material  
for possible future transport.  
Machine Installation  
1 Remove the drip tray with grill and the carafe from the packaging.  
2 Remove the machine from the packaging.  
3 For best use, it is recommended to:  
Choose a safe, level surface, where there will be no danger of over-  
turning the machine or being injured.  
Choose a location that is sufficiently well-lit, clean and near an eas-  
ily reachable socket.  
Allow for a minimum distance from the sides of the machine as  
shown in the illustration.  
4 Insert the drip tray (external) with grill into the machine. Make sure it is  
correctly placed.  
Note:  
The drip tray collects the water that comes out of the dispensing spout  
during each rinse/self-cleaning cycle, as well as coffee that might be spilled  
during beverage brewing. Empty and wash the drip tray daily and each  
time the full drip tray indicator is raised.  
Caution:  
NEVER remove the drip tray when the machine has just been turned  
on. Wait a couple of minutes for the machine to carry out a rinse/self-  
cleaning cycle.  
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ENGLISH 11  
5 Lift the left outer lid.  
6 Remove the water tank by using the handle incorporated on the inner  
lid.  
7 Rinse the water tank with fresh water.  
8 Fill the tank with fresh drinking water up to the MAX level and place it  
back into the machine. Make sure it is fully inserted.  
Caution:  
Never fill the water tank with warm, hot, sparkling water or any other  
liquid, as this may cause damage to the water tank and the machine.  
9 Remove the coffee bean hopper lid. Slowly pour in the coffee beans.  
Caution:  
Only coffee beans must be put into the coffee bean hopper. Ground  
coffee, instant coffee, caramelized coffee or any other object may  
damage the machine.  
10 Put the lid back on the coffee bean hopper.  
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12 ENGLISH  
11 Insert the plug into the socket located on the back of the machine.  
12 Insert the plug on the other end of the power cord into a wall socket  
with suitable power voltage.  
13 Switch the power button on the back of the machine to “Ito turn on  
the machine.  
USING THE MACHINE FOR THE FIRST TIME  
When using the machine for the first time, the following activities need to  
happen:  
1) You have to select the language.  
2) The machine will perform an automatic rinse/cleaning cycle.  
3) You need to initiate a manual rinse cycle.  
Language Selection  
At first start up, the language must be selected.  
1 The following display is shown. Select the desired language by press-  
ing the scrolling buttons “ or “ .  
LANGUAGE  
ITALIANO  
ENGLISH  
DEUTSCH  
FRANÇAIS  
2 Press the “ button to confirm.  
LANGUAGE  
ITALIANO  
ENGLISH  
DEUTSCH  
FRANÇAIS  
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ENGLISH 13  
3 The machine is in warm-up phase.  
HEATING UP…  
Automatic Rinse/Cleaning Cycle  
When warm-up is complete, the machine automatically performs a rinse/  
self-cleaning cycle of the internal circuit with fresh water. This takes less  
than a minute.  
1 Place a container under the dispensing spout to catch the small  
amount of water which will be dispensed.  
2 The following display is shown. Wait for the cycle to finish automati-  
cally.  
RINSING  
Note:  
To stop dispensing, press the “  
button.  
3 When the above steps are complete, the machine shows this display.  
You can now perform the manual rinse cycle.  
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14 ENGLISH  
Manual Rinse Cycle  
You need to perform a rinse cycle when using the machine for the first  
time. During this process, the coffee brewing cycle is activated and fresh  
water flows through the dispensing spout. This takes a few minutes.  
1 Place a container under the dispensing spout.  
2 Check that the machine shows this display.  
REGULAR  
3
Press the " " button to enter the aroma selection menu.  
4 To select the pre-ground coffee brewing function, press the “ or “  
scrolling button until the “ icon is displayed.  
GROUND COFFEE  
Note:  
Do not add pre-ground coffee into the compartment.  
FFEE  
5 Press the “  
button.  
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ENGLISH 15  
6 When choosing the product, the machine asks you to confirm that the  
ground coffee has been inserted.  
Press the “ button  
dispensing spout.  
.
The machine will start dispensing water from the  
INSERT  
PREGROUND COFFEE  
AND PRESS OK  
7 When the dispensing is complete, empty the container and place it  
back under the water dispensing spout.  
8 Press the “  
button.  
9 Press the “ button.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
10 Press the “ button. At the end of the warm-up phase the machine  
HOT WATER  
starts dispensing water.  
INSERT  
WATER SPOUT  
11 At the end of the operation, remove and empty the container.  
12 Repeat the steps from 8 to 11 until the water tank is empty, then go on  
to step 13.  
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16 ENGLISH  
13 At the end, fill the water tank again up to the MAX level. Now the ma-  
chine is ready for coffee brewing.  
This icon will be displayed.  
Note:  
When you haven’t used the machine for 2 or more weeks, the machine  
will automatically perform an automatic rinse/self-cleaning cycle after you  
switch it on. Following this, you need to initiate a manual rinse cycle as  
described above.  
The automatic rinse/self-cleaning cycle is also initiated when the machine  
has been in stand-by mode, or switched off , for more than 15 minutes.  
At the end of the cycle, it is possible to brew the products.  
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ENGLISH 17  
Measuring and Programming Water Hardness  
Water hardness measuring is very important in order to define the machine  
descaling frequency and to install the “INTENZA+water filter (for more  
details on the water filter, see next chapter).  
To measure the water hardness follow the steps below:  
1 Immerse the water hardness test strip (supplied with the machine) in  
water for 1 second.  
Note:  
The test strip can only be used for one single measurement.  
2 Wait for one minute.  
3 Check how many squares have changed to red, then consult this table.  
Note:  
The numbers on the water hardness test strip correspond to the water  
hardness adjustment settings.  
More precisely:  
1 = 1 (very soft water)  
2 = 2 (soft water)  
3 = 3 (hard water)  
4 = 4 (very hard water)  
The letters correspond to the references that are located at the base of the  
“INTENZA+water filter (see next chapter).  
4 Press the “  
button to access the machine main menu.  
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18 ENGLISH  
5
6
7
Press the “ button to select “SETTINGS.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
Press “ to confirm “WATER” selection.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
8
Press “ to confirm “HARDNESS” selection.  
WATER  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
Note:  
The machine is supplied with a standard water hardness setting, suitable  
for most types of water.  
9 Press the “ button to increase the value or the “ button to  
HARDNESS  
decrease the value.  
1
2
3
4
10 Press the “ button to confirm the setting.  
11 Press the “  
button to exit the programming menu. Now the ma-  
chine is ready to brew.  
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ENGLISH 19  
“INTENZA+Water Filter Installation  
We recommend you to install the “INTENZA+water filter as this prevents  
limescale build-up in your machine and preserves a more intense aroma of  
your coffee.  
Water is a crucial part of every coffee, so it is very important to always have  
it professionally filtered. Using the “INTENZA+water filter will prevent  
mineral deposits from building up and improve your water quality.  
1 Remove the “INTENZA+” water filter from its packaging, immerse it ver-  
tically (with the opening positioned upwards) in cold water and gently  
press the sides so as to let the air bubbles out.  
2 Set the “INTENZA+” water filter according to the measurements per-  
formed (see previous chapter) and indicated on the base of the filter:  
A = soft water – equals 1 or 2 on the test strip  
B = hard water (standard) – equals 3 on the test strip  
C = very hard water – equals 4 on the test strip  
3
4
Press the “  
button to access the machine main menu.  
Press the “ button to select “SETTINGS.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
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20 ENGLISH  
5
Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
6
Press “ to confirm “WATER” selection.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
7
8
Press the “ button to select “ACTIVATE FILTER.  
WATER  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
Press “ to confirm.  
9
Press “ to confirm.  
ACTIVATE FILTER  
ACTIVATE FILTER?  
Note:  
To exit activation, press the "  
" button.  
10 Remove the small white filter from the water tank and store it in a dry  
place.  
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ENGLISH 21  
11 Put the “INTENZA+” water filter into the empty water tank. Press it  
down until it cannot move any further.  
12 Fill the tank with fresh water up to the MAX level and place it back into  
the machine.  
13 Press “ to confirm.  
ACTIVATE FILTER  
INSERT FILTER.  
FILL THE TANK  
14 Check that the water dispensing spout is correctly installed.  
15 Press “ to confirm.  
ACTIVATE FILTER  
INSERT  
WATER SPOUT  
16 Place a container under the hot water dispensing spout.  
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22 ENGLISH  
17 Press “ to confirm.  
ACTIVATE FILTER  
PLACE A CONTAINER  
UNDER THE  
WATER SPOUT  
18 The machine starts dispensing water. This screen will be displayed.  
ACTIVATE FILTER  
19 When the machine stops dispensing, remove and empty the container.  
Now the machine is ready to brew.  
In this way the machine has been programmed to inform the user of  
the need to replace the “INTENZA+water filter.  
Replacing the “INTENZA+Water Filter  
When the “INTENZA+water filter needs to be replaced with a new one, the  
following icon is displayed.  
1 Replace the filter as described in the previous chapter.  
2 The machine is now programmed to manage a new filter.  
WATER  
Note:  
HARDNESS  
If the filter is already installed and you want to remove, but not replace it,  
select the “ENABLE FILTERoption and set it on OFF.  
ENABLE FILTER  
ACTIVATE FILTER  
If there is no “INTENZA+water filter installed, insert the small white filter  
previously removed into the water tank.  
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ENGLISH 23  
ADJUSTMENTS  
The machine allows for certain adjustments so that you can brew the best  
tasting coffee possible.  
Coffee Profile  
The machine allows to accommodate the individual preferences and set-  
tings of up to 6 different profiles.  
The machine has 1 preset profile indicated by the icon on the left.  
You can create 5 additional profiles, which can be entirely customized. For  
a quick reference, users are represented by a unique icon, which has to be  
selected during programming.  
Note:  
You can select the profiles only after enabling them (see the “Enabling a  
New Profilechapter).  
After they have been enabled, the profiles can be selected by pressing  
the “ button or the “ button. The profiles will be active right away,  
displaying the associated icon.  
Enabling a New Profile  
1 Press the “  
button to access the machine main menu.  
2 Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
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24 ENGLISH  
3
Press the “ to confirm the “ENABLE PROFILE” selection  
COFFEE PROFILES  
ENABLE PROFILE  
DISABLE PROFILE  
5 Press the “ button or the “ button to select the desired profile,  
ENABLE PROFILE  
which will be represented by a unique icon.  
USER 1 =  
USER 2 =  
USER 3 =  
USER 4 =  
Note:  
When a profile has already been enabled, is not displayed in the possible  
options.  
6 Press “ to confirm.  
7 Now you can customise the beverages (see the “Beverage Program-  
mingchapter).  
USER 1  
ESPRESSO  
CAFE' CRE'ME  
COFFEE  
AMERICAN COFFEE  
Disabling a User Profile  
You can disable an already enabled user profile, but not the preset profiles.  
Note:  
In this case, all the profile settings are kept in the memory but are not dis-  
played. The respective icon is now available again in the enabling options.  
To enable the profile again, refer to the “Enabling a New Profilesection.  
1 Press the “  
button to access the machine main menu.  
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ENGLISH 25  
2 Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
3
Press the “ button to select “DISABLE PROFILE.  
COFFEE PROFILES  
USER 1  
ENABLE PROFILE  
DISABLE PROFILE  
4 Press the " " button to select the profile to disable. Press the "  
button to confirm. The profile is now disabled.  
"
DISABLE PROFILE  
USER 1  
Note:  
In this display all the profiles enabled earlier on will be shown. Only the  
selected profile will be disabled.  
5 The following display is shown.  
COFFEE PROFILES  
ENABLE PROFILE  
DISABLE PROFILE  
6 Press the “  
button to exit the programming menu. Now the ma-  
chine is ready to brew.  
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26 ENGLISH  
Saeco Adapting System  
Coffee is a natural product and its characteristics may change according to  
its origin, blend and roast. The machine is equipped with a self-adjusting  
system that allows the use of all types of coffee beans available on the  
market except for caramelized and flavoured coffee beans.  
The machine automatically adjusts itself after brewing several cups of cof-  
fee to optimize the extraction of the coffee.  
Adjusting the Ceramic Coffee Grinder  
Ceramic coffee grinders always guarantee accurate and perfect grinding  
and coarseness for every coffee speciality.  
This technology provides for full aroma preservation, delivering the truly  
Italian taste in every cup.  
Warning:  
The ceramic coffee grinder contains moving parts that may be danger-  
ous. Do not insert fingers or other objects. Only adjust the ceramic  
coffee grinder using the grinder adjustment key.  
You can adjust the ceramic grinders to set the coffee grinding to your  
personal taste.  
1 Press and turn the grinder adjustment knob inside the coffee bean  
hopper one notch at a time. Use the coffee grinder adjustment key  
provided with the machine. You will taste the difference after brewing  
2-3 cups of coffee.  
Warning:  
Do not turn the coffee grinder more than one notch at the time to  
prevent damage.  
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ENGLISH 27  
2 The reference marks in the coffee bean hopper compartment indicate  
the grind setting. There are 5 different grind settings to choose from  
position 1 for coarse grind - lighter taste to position 2 for fine grind -  
bolder taste.  
When you adjust the ceramic coffee grinder to a finer setting, your coffee  
will taste stronger. For a milder coffee taste, adjust the ceramic coffee  
grinder to a coarser setting.  
1
2
Adjusting the Aroma (Coffee Strength)  
The machine allows you to adjust the right quantity of ground coffee  
for each product. The standard adjustment for each product can be set  
in the “COFFEE PROFILES(see the “Beverage Programmingchapter,  
STRENGTHoption).  
1 To temporarily change the quantity of ground coffee, press the  
button on the control panel.  
Note:  
Selection must be made prior to selecting coffee.  
2
Press the “ or “ scrolling button until the desired aroma is dis-  
played. Then select the beverage.  
= very mild aroma  
= mild aroma  
VERY STRONG  
= regular aroma  
= strong aroma  
= very strong aroma  
= extra strong aroma  
= ground coffee  
Note:  
This function remains active for 30 seconds. Then the machine resets the  
selection and goes back to the earlier status.  
Note:  
It is not possible to choose the aroma for the “Energy coffee, Espresso  
Intenseand “Espresso MildSpecial products.  
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28 ENGLISH  
Adjusting the Dispensing Spout  
The height of the dispensing spout can be adjusted to better fit the dimen-  
sions of the cups that you wish to use.  
Move the dispensing spout up or down with your fingers to adjust its  
height as shown in the image.  
The recommended positions are:  
For the use of small cups.  
For the use of large cups.  
For the use of glasses for the Latte Macchiato.  
Note:  
This is possible by moving the dispensing spout towards the machine.  
Two cups can be placed under the dispensing spout to brew two coffees at  
the same time.  
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ENGLISH 29  
Adjusting the Coffee Quantity  
The machine allows you to adjust the amount of brewed coffee or milk ac-  
cording to your taste and the size of your cups.  
Each time the Espresso “  
the American Coffee “  
”, the Café Crème “  
buttons are pressed, the machine brews a preset  
”, the Coffee “  
and  
amount of product. Each button may be individually programmed for a  
specific brew setting.  
The following procedure describes the Espresso “  
ming.  
button program-  
1 Place a cup under the dispensing spout.  
2 Press and hold the Espresso “  
button until the “MEMO” icon  
appears on the display, then release the button. The machine is now in  
programming mode.  
ESPRESSO  
MEMO  
The machine starts brewing coffee.  
3 Press the Espresso “  
button as soon as the desired amount of cof-  
button is programmed; each time it is pressed,  
ESPRESSO  
fee is reached.  
MEMO  
Now the Espresso “  
the machine will brew the same amount of espresso that was just pro-  
grammed.  
Note:  
Follow the same steps to perform the programming of the Café Crème “  
”, C o ff ee “  
and American Coffee “  
buttons.  
Once the desired amount is reached, press the selected brew button again  
to stop brewing.  
You can also adjust the beverage length in the “COFFEE PROFILES(see  
the “Beverage Programmingchapter, “COFFEE AMOUNToption).  
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30 ENGLISH  
BREWING COFFEE  
Before brewing the coffee, make sure that there are no warnings shown on  
the display, and that the water tank and coffee bean hopper are filled.  
Coffee Brewing Using Coffee Beans  
1 Place 1 or 2 cups under the dispensing spout.  
2 Press the “  
Crème, the “  
can Coffee.  
button for an Espresso, the “  
button for a Coffee or the “  
button for a Café  
button for an Ameri-  
3 To brew 1 cup of coffee, press the desired button once. The following  
display is shown.  
ESPRESSO  
4 To brew 2 cups of coffee, press the desired button twice consecutively.  
The following display is shown.  
2 x ESPRESSO  
Note:  
In this operating mode, the machine automatically grinds and doses the  
proper amount of coffee.  
5 After the prebrewing cycle, coffee begins to pour out of the dispensing  
spout.  
ESPRESSO  
6 Coffee brewing automatically stops when the preset level is reached;  
press the same button that you pressed to start brewing to stop it  
earlier.  
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ENGLISH 31  
Coffee Brewing Using Pre-Ground Coffee  
This function allows you to use pre-ground and decaffeinated coffee.  
With the pre-ground coffee function you can only brew one coffee at a  
time.  
1 Place a cup under the dispensing spout.  
REGULAR  
2
Press the " " button to enter the aroma selection menu.  
GROUND COFFEE  
3
To select the pre-ground coffee brewing function, press the  
or “  
scrolling button until the  
icon is displayed.  
4 Press the “  
Crème or the “  
button for an Espresso, the “  
button for a Coffee.  
button for a Café  
5 When choosing the product, the machine asks you to confirm that the  
ground coffee has been inserted.  
INSERT  
PREGROUND COFFEE  
AND PRESS OK  
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32 ENGLISH  
6 Open the pre-ground coffee compartment lid.  
7 Add one measuring scoop of pre-ground coffee into the compartment.  
Use only the measuring scoop supplied with the machine. Then close  
the pre-ground coffee compartment lid.  
Warning:  
Add only pre-ground coffee to the pre-ground coffee compartment.  
Other substances and objects may cause severe damage to the ma-  
chine. This repair is not covered by your warranty!  
8 Press the “ button  
After the prebrewing cycle, coffee begins to pour  
.
out of the dispensing spout.  
INSERT  
PREGROUND COFFE  
AND PRESS OK  
9 Coffee brewing automatically stops when the preset level is reached;  
press the same selected beverage button that you pressed previously  
to stop it earlier.  
After brewing, the machine returns to the main menu.  
Repeat the steps described above to brew more coffees using pre-ground  
coffee.  
Note:  
If no pre-ground coffee is poured into the compartment, only water will be  
dispensed.  
If the dose is excessive or 2 or more measuring scoops have been added,  
the machine will discharge the excess ground coffee into the coffee  
grounds drawer.  
It is not possible to memorize the brewing length with ground coffee.  
Note:  
This function remains active for 30 seconds. Then the machine resets the  
selection and goes back to the earlier status.  
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ENGLISH 33  
MILK CARAFE  
This chapter explains how to use the milk carafe to prepare milk-based  
beverages.  
Note:  
Before using the milk carafe, clean it thoroughly as described in the “Clean-  
ing and Maintenancechapter.  
We recommend filling it with cold milk (approx. 5°C).  
Warning:  
Fill the carafe with milk for brewing beverages and with water for  
cleaning only.  
Filling the Milk Carafe  
The milk carafe can be filled before use or even during use.  
1 Lift the carafe lid as shown in the figure.  
2 Pour the milk into the milk carafe: the milk level must be between the  
minimum (MIN) and maximum (MAX) level indicator shown on the  
milk carafe. Put the carafe lid back on.  
3 The milk carafe is now ready to use.  
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34 ENGLISH  
Inserting the Milk Carafe  
1 If installed, remove the water dispensing spout as shown in the figure:  
-
-
Press the two buttons on the side to unlock it and lift it slightly;  
Pull the water dispensing spout to remove it.  
1
2
2 Slightly tilt the milk carafe. Insert it all the way into the guides of the  
machine.  
3 Push the carafe towards the bottom while rotating at the same time,  
until it is locked at the drip tray.  
Do not use force while inserting the carafe.  
Removing the Milk Carafe  
1 Rotate the carafe upwards until it releases from the insert in the drip  
tray. Then remove it.  
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ENGLISH 35  
Emptying the Milk Carafe  
1 Press the release buttons to remove the top of the carafe.  
2 Lift the top of the carafe. Empty the milk carafe and clean it properly.  
Note:  
After each use, clean the milk carafe as described in the “Cleaning and  
Maintenancechapter.  
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36 ENGLISH  
BREWING MILK-BASED BEVERAGES  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
milk and steam. Wait until the end of the cycle before removing the  
milk carafe.  
The buttons to prepare automatically an Espresso Macchiato “ , a Cap-  
puccino “ , a Latte Macchiato “ and a Hot Milk “ are displayed on  
the control panel.  
The procedure for brewing a Cappuccino “ is shown as an example.  
1 Fill the milk carafe with milk. The level must be between the minimum  
(MIN) and maximum (MAX) indication on the milk carafe. Put the carafe  
lid back on.  
Note:  
Use cold (~5 °C / 41°F) milk with a protein content of at least 3% to ensure  
optimum results when preparing a cappuccino. Whole milk or skimmed  
milk may be used depending on individual taste.  
2 Insert the carafe into the machine.  
3
Pull out the milk carafe dispenser to the right up to the “  
icon.  
Note:  
If the milk carafe dispenser has not been pulled all the way out, steam may  
escape and the milk may not be properly frothed.  
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ENGLISH 37  
4 Place a cup under the dispensing spout.  
5 Press the Cappuccino “  
button to start the brewing procedure.  
6 The machine reminds you to insert the carafe and pull out the dispens-  
ing spout.  
CAPPUCCINO  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
7 The machine grinds the predefined quantity of coffee.  
CAPPUCCINO  
8 This icon is displayed during preheating time required by the machine.  
CAPPUCCINO  
9 The machine starts dispensing milk. To stop the dispensing process,  
press the same selected beverage button that you pressed previously.  
The dispensing will stop in a few seconds.  
CAPPUCCINO  
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38 ENGLISH  
10 Once the milk froth has been dispensed, the machine brews the coffee.  
To stop the brewing process, press the same selected beverage button  
that you pressed previously.  
CAPPUCCINO  
11 Insert the milk carafe dispenser back into position, scrolling it up to the "  
" icon.  
Note:  
After using the milk carafe, clean it as described in the "Cleaning and Main-  
tenance" chapter.  
Note:  
Follow the same steps to prepare an Espresso Macchiato “ , a Latte  
Macchiato “ or a Hot Milk “ . When you reach step 5, press the desired  
product button.  
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ENGLISH 39  
Adjusting the Milk-Based Product Length  
Every time the Espresso Macchiato “ , the Cappuccino “ , the Latte  
Macchiato “ and the Hot Milk “ buttons are pressed, the machine  
brews a preset amount of selected beverage into the cup.  
The machine allows you to adjust the amount of each beverage according  
to your taste and the size of your cups.  
The procedure for programming a Cappuccino “ is shown as an exam-  
ple.  
1 Fill the carafe with milk and insert it in the machine.  
2
Pull out the milk carafe dispenser to the right up to the “  
a cup under the dispensing spout.  
icon. Place  
3 Press and hold the Cappuccino “  
button until this display is shown,  
then release the button. The machine reminds you to insert the carafe  
and pull out the dispensing spout. The machine is now in program-  
ming mode.  
CAPPUCCINO  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
4 The machine grinds the predefined quantity of coffee.  
CAPPUCCINO  
MEMO  
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40 ENGLISH  
5 This icon is displayed during preheating time required by the machine.  
CAPPUCCINO  
6 When the machine displays this icon, the machine starts to dispense  
milk froth into the cup. Once the desired amount of milk froth is  
reached, press the same selected beverage button that you pressed  
previously. The brewing will stop in a few seconds.  
CAPPUCCINO  
MEMO  
Note:  
If you are dispensing a Hot Milk “ , the dispensing process ends with step  
six.  
7 Once the milk froth has been dispensed, the machine starts brew-  
ing the coffee. When the desired quantity is reached, press the same  
selected beverage button that you pressed previously.  
CAPPUCCINO  
MEMO  
Now the Cappuccino “  
button is programmed. Every time it is pressed,  
the machine will brew the same amount of cappuccino that was pro-  
grammed.  
Note:  
Follow the same steps to prepare an Espresso Macchiato “ , a Latte  
Macchiato “ or a Hot Milk “ . When you get to step 3, press the desired  
product button.  
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ENGLISH 41  
SPECIAL BEVERAGES  
The machine is designed to brew more products than those described until  
now. For this follow the steps below.  
1 Press the “  
button to enter the “SPECIAL BEVERAGESmenu.  
2 Select the beverage by pressing the “ button or the “ button.  
Then press the “ button to start brewing.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
3 To stop the beverage brewing, press the Special Beverages “  
ton again.  
” but-  
Note:  
If you press the Special Beverages “  
button without choosing any  
product, the machine returns to the main menu after 3 minutes.  
With the special beverages function you can only brew one beverage at a  
time. To brew more beverages, repeat the procedure.  
Hot Water  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Wait until the end of the cycle before removing  
the water dispensing spout.  
1 Remove the milk carafe, if inserted. Slightly tilt the water dispensing  
spout and insert it all the way into the guides of the machine.  
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42 ENGLISH  
2 Push the water dispensing spout towards the bottom while rotating at  
the same time, until it is locked in the machine as shown in the figure.  
3 Place a container under the hot water dispensing spout.  
4 Press the “  
button to enter the “SPECIAL BEVERAGESmenu.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
5 Press the “ button to start the brewing.  
6 This icon is displayed. The machine reminds you to install the water  
dispensing spout. Check that the water dispensing spout is correctly  
installed. Press “ to confirm. The machine will start dispensing hot  
water.  
HOT WATER  
INSERT  
WATER SPOUT  
7 This icon is displayed during preheating time required by the machine.  
HOT WATER  
8 Dispense the desired amount of hot water.  
To stop the hot water dispensing, press the Special Beverages “  
button again.  
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ENGLISH 43  
Adjusting the Hot Water Dispensing  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Wait until the end of the cycle before removing  
the water dispensing spout.  
1 Make sure that the machine is ready for the hot water dispensing.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
2 Press the “  
button to enter the “SPECIAL BEVERAGESmenu.  
3 Press the “ button until this display is shown, then release the but-  
ton.  
HOT WATER  
INSERT  
WATER SPOUT  
4 Press “ to confirm. The machine will start dispensing hot water.  
5 This icon is displayed during preheating time required by the machine.  
HOT WATER  
MEMO  
6 Dispense the desired amount of hot water.  
To stop the hot water dispensing, press the Special Beverages “  
button again.  
The amount of water to dispense is now programmed. Every time it is  
selected, the machine will dispense the same amount of hot water that  
was programmed.  
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44 ENGLISH  
Special Beverages Menu for Brewing Other Beverages  
The menu allows you to brew other beverages, according to your personal  
taste.  
The procedure for brewing a strong coffee is shown as an example.  
Note:  
Follow the same steps to brew the other menu beverages. Only when you  
are brewing the “Flat whiteyou need to prepare the machine as for brew-  
ing a Cappuccino.  
1 Place 1 cup under the dispensing spout.  
2 Press the “  
button to enter the “SPECIAL BEVERAGESmenu.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
3 Select the beverage by pressing the “ button until you reach the  
RISTRETTOoption.  
4 Press the “ button to start the brewing.  
5 Coffee brewing automatically stops when the preset level is reached;  
press the “Special beverages”“  
button again to stop it earlier.  
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ENGLISH 45  
Adjusting the Other Beverages Quantity for the Menu “Special  
Beverages”  
This procedure allows you to adjust the quantity of the other beverages  
displayed on the menu, according to personal taste.  
The procedure for brewing a strong coffee is shown as an example.  
Note:  
Follow the same steps to brew the other menu beverages. Only when you  
are brewing the “Flat whiteyou need to prepare the machine as for brew-  
ing a Cappuccino.  
1 Place 1 cup under the dispensing spout.  
2 Press the “  
button to enter the “SPECIAL BEVERAGESmenu.  
SPECIAL BEVERAGES  
HOT WATER  
RISTRETTO  
ESPRESSO MILD  
ESPRESSO INTENSE  
3 Select the beverage by pressing the “ button until you reach the  
RISTRETTOoption.  
4 Press and hold the “ button until the “MEMO” icon appears on the  
display, then release the button. The machine is now in programming  
mode.  
The machine starts brewing coffee.  
RISTRETTO  
MEMO  
5 Press the “  
reached.  
button as soon as the desired amount of coffee is  
Now the beverage is programmed; each time it is selected, the machine  
will brew the same amount that was just programmed.  
Note:  
Only when you are brewing the “Flat whiteyou need to program the  
amount of milk and coffee separately, as shown for brewing a Cappuccino.  
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46 ENGLISH  
BEVERAGE PROGRAMMING  
The machine allows you to customise every beverage according to your  
personal taste and to memorize the preferences in your personal profile.  
1 Press the “  
button to access the machine main menu.  
2 Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
3 Press the “ button to select the enabled profile in which you wish  
to program the beverage.  
COFFEE PROFILES  
SAECO BLEND  
ARABICA  
ROBUSTA  
USER 1  
4 Press “ to confirm.  
COFFEE PROFILES  
SAECO BLEND  
ARABICA  
ROBUSTA  
USER 1  
Note:  
The parameters to adjust for brewing a cappuccino are shown as an exam-  
ple. Follow the same steps to adjust other beverages. The milk parameters  
are not available for the coffee-only beverages.  
5
Press the “ button to select “CAPPUCCINO.  
USER 1  
COFFEE  
AMERICAN COFFEE  
CAPPUCCINO  
6 Press “ to confirm.  
LATTE MACCHIATO  
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ENGLISH 47  
The parameters to adjust are displayed.  
To select them, press the “ or “ scrolling button.  
To enter, press the “ button.  
CAPPUCCINO  
STRENGTH  
COFFEE AMOUNT  
TEMPERATURE  
TASTE  
To return to the previous screen, press the "  
To return to the initial screen, press the "  
" button.  
" button.  
Aroma  
This setting adjusts the amount of coffee to ground.  
= very mild aroma  
STRENGTH  
VERY MILD  
MILD  
REGULAR  
STRONG  
= mild aroma  
= regular aroma  
= strong aroma  
= very strong aroma  
= extra strong aroma  
= ground coffee  
Press the “ or “ scrolling button to select, then press the “ button  
to confirm.  
Coffee Quantity  
By adjusting the bar on the display with the “ or “ scrolling button,  
you can choose the amount of water used for coffee brewing.  
Press " " to confirm the adjustment.  
COFFEE AMOUNT  
30ML  
170ML  
Temperature  
TEMPERATURE  
LOW  
NORMAL  
HIGH  
This setting allows you to adjust the coffee temperature.  
LOW : low temperature.  
NORMAL : medium temperature.  
HIGH : high temperature.  
Press the “ or “ scrolling button to select, then press the “ button  
to confirm.  
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48 ENGLISH  
Taste  
TASTE  
This setting enables the prebrewing function. During prebrewing, the cof-  
fee is slightly dampened to bring out the aroma in full.  
DELICATE  
BALANCED  
FULL BODY  
DELICATE: prebrewing function is not performed.  
BALANCED: prebrewing function is enabled.  
FULL BODY: prebrewing function lasts longer to enhance the coffee  
taste.  
Press the “ or “ scrolling button to select, then press the “ button  
to confirm.  
Milk Quantity  
MILK AMOUNT  
By adjusting the bar on the display with the “ or “ scrolling button,  
you can choose the quantity of milk to use for the selected beverage. Press  
"
" to confirm the adjustment.  
10 SEC  
50 SEC  
Note:  
The milk adjusting options are displayed only for the milk-based bever-  
ages.  
HOT WATER PROGRAMMING  
The following procedure describes the programming of hot water.  
1
Press the “ button to select “HOT WATER.  
USER 1  
ESPRESSO MACCHIATO  
FROTHED MILK  
HOT WATER  
2 Press “ to confirm.  
RISTRETTO  
Water Quantity  
By adjusting the bar on the display with the “ or “ scrolling button,  
you can choose the quantity of water to be dispensed.  
Press " " to confirm the adjustment.  
WATER AMOUNT  
50ML  
450ML  
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ENGLISH 49  
Temperature  
This setting allows you to adjust the coffee temperature.  
LOW : low temperature.  
TEMPERATURE  
LOW  
NORMAL  
HIGH  
NORMAL : standard temperature.  
HIGH : high temperature.  
Press the “ or “ scrolling button to select, then press the “ button  
to confirm.  
RESTORING BEVERAGE PARAMETERS  
The factory setting of every beverage can be restored for each profile.  
1
Press the “ button to select “RESTORE TO DEFAULT.  
2 Press “ to confirm. All the parameters are restored to the factory set-  
tings.  
USER 1  
ESPRESSO INTENSE  
ENERGY COFFEE  
FLAT WHITE  
RESTORE TO DEFAULT  
Note:  
Through this command all the customized settings programmed by the  
user are deleted.  
The factory setting of every beverage can be restored for each parameter.  
CAPPUCCINO  
TEMPERATURE  
TASTE  
MILK AMOUNT  
RESTORE TO DEFAULT  
1 When the desired beverage has been selected, press the " " button  
to select “RESTORE TO DEFAULT.  
2 Press “ to confirm. All the parameters are restored to the factory set-  
tings.  
Note:  
Through this command all the customized settings setting programmed by  
the user for the selected product are deleted.  
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50 ENGLISH  
MACHINE PROGRAMMING  
The machine allows you to customize the operating settings. These set-  
tings are applied to all user profiles.  
1 Press the “  
button to access the machine main menu.  
2
3
Press the “ button to select “SETTINGS.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
The parameters to adjust are displayed here.  
To select them, press the “ or “ scrolling button.  
To enter, press the “ button.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
To return to the previous screen, press the "  
To return to the initial screen, press the "  
" button.  
" button.  
RESTORE TO DEFAULT  
Water settings  
The WATER SETTINGS option allows you to adjust the water parameters  
for an optimal coffee.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
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ENGLISH 51  
Under HARDNESS you can set the water hardness level.  
For water hardness measuring, refer to the “Measuring and Programming  
Water Hardnesschapter.  
WATER  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
Under ENABLE FILTER the machine notifies the user when the water filter  
needs to be replaced.  
WATER  
HARDNESS  
OFF: Filter and warning disabled. (Default value) By setting the value  
on OFF you disable the filter and the replacement warning.  
ON: Filter and warning enabled (this warning is automatically set when  
the filter is activated).  
ENABLE FILTER  
ACTIVATE FILTER  
Under ACTIVATE FILTER you activate the filter after its installation or  
replacement. Refer to the chapter “INTENZA+ Water Filter Installation.  
WATER  
HARDNESS  
ENABLE FILTER  
ACTIVATE FILTER  
Language Settings  
This setting is important to automatically adjust the machine parameters  
according to the user's country.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
Stand-by Settings  
The STAND-BY sets the time lapse for the machine to go into stand-by  
mode after last brewing. The stand-by time ranges among 15, 30, 60 and  
180 minutes.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
The default time value is 30 minutes.  
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52 ENGLISH  
Factory Settings  
Activating the RESTORE TO DEFAULT option will restore all machine set-  
tings to their default values. In this case all customized parameters will be  
deleted.  
SETTINGS  
WATER  
LANGUAGE  
STAND-BY  
RESTORE TO DEFAULT  
STATISTICS  
The machine allows you to see how many beverages have been brewed.  
This allows you to schedule the various maintenance operations indicated  
in the instruction manual.  
1 Press the “  
button to access the machine main menu.  
2
3
Press the “ button to select “STATISTICS.  
Press “ to confirm.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
The amount of brewed beverages, divided for each option, will be dis-  
played.  
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ENGLISH 53  
MAINTENANCE  
In this menu you can manage all the automatic cycles necessary for the  
correct maintenance of the machine.  
1 Press the “  
button to access the machine main menu.  
2
Press the “ button to select “MAINTENANCE.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
STATISTICS  
3 Press “ to confirm.  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
4 Press the “ or “ button to select the cycle to activate.  
The various cycles to activate are displayed here.  
Descaling  
The DESCALING function activates the descaling cycle (see “Descaling”  
chapter).  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
Brew Group Cleaning Cycle  
The BREW GROUP CLEAN function enables the brew group monthly  
cleaning (see “Monthly Cleaning of the Brew Groupchapter).  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
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54 ENGLISH  
Cleaning of the Carafe  
The CARAFE Cleaning function enables the milk carafe monthly cleaning  
(see “Monthly Cleaning of the Milk Carafechapter).  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
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ENGLISH 55  
CLEANING AND MAINTENANCE  
Daily Cleaning of the Machine  
Caution:  
Timely cleaning and maintenance of your machine is very important  
as it prolongs the life of your machine. The machine is continuously  
exposed to humidity, coffee and limescale!  
The activities you need to perform and their frequency are described  
in detail in this chapter. Not doing this will ultimately make your ma-  
chine stop working properly. This repair is NOT covered by warranty!  
Note:  
-
-
Use a soft, dampened cloth to clean the machine.  
The cup holder grill, the external drip tray, the internal drip tray, the  
coffee grounds drawer and the parts of the carafe, indicated in the  
“Weekly Cleaning of the Milk Carafesection, can be washed in the  
dishwasher. All other components must be washed with lukewarm  
water.  
Do not immerse the machine in water.  
Do not use alcohol, solvents, and/or abrasive objects to clean the  
machine.  
-
-
-
Do not dry the machine and/or its components using a microwave  
and/or standard oven.  
Empty and clean the coffee grounds drawer and the drip tray (internal)  
every day with the machine turned on. Please follow the steps below:  
1 Press the button in the frame and open the service door.  
2 Remove the drip tray (internal) and coffee grounds drawer.  
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56 ENGLISH  
3 Empty the coffee grounds drawer and wash it with fresh water.  
4 Empty the drip tray (internal) and the lid and wash them with fresh  
water.  
5 Correctly reinstall all the components.  
6 Insert the drip tray and the coffee grounds drawer and close the ser-  
vice door.  
7 Remove the drip tray (external), empty it and wash it.  
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ENGLISH 57  
Note:  
Perform this operation also when the full drip tray indicator is raised.  
Daily Cleaning of the Water Tank  
1 Remove the small white filter or the INTENZA+ water filter (if installed)  
from the water tank and wash both with fresh water.  
2 Put the small white filter back or the INTENZA+ water filter (if installed)  
in its housing by gently pressing and turning it at the same time.  
3 Fill the water tank with fresh water.  
Daily Cleaning of the Milk Carafe  
It is important that you clean the milk carafe daily or after each use as it  
preserves hygiene and ensures perfect milk froth consistency.  
1
Warning:  
1
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Danger of scalding! Wait until the end of the  
cycle before removing the milk carafe.  
2
1 Press the release buttons to remove the top of the carafe.  
2 Rinse the top of the carafe and the milk carafe with fresh water. Re-  
move all milk residues.  
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58 ENGLISH  
3 Attach the top on the milk carafe; ensure it is locked into place.  
4 Remove the lid and fill the milk carafe up to the MAX level with fresh  
water.  
5 Put the lid back onto the milk carafe.  
6
Pull out the milk carafe dispenser to the right up to the “  
icon.  
7 Place a cup under the dispensing spout.  
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ENGLISH 59  
8 Press the “ button to start the dispensing procedure.  
9 The machine reminds you to insert the carafe and pull out the dispens-  
ing spout.  
FROTHED MILK  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
10 This icon is displayed during preheating time required by the machine.  
FROTHED MILK  
11 Once the machine stops dispensing water, the rinsing is finished.  
FROTHED MILK  
12 Insert the milk carafe dispenser back into position, scrolling it up to the  
icon. Remove the milk carafe and empty it.  
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60 ENGLISH  
Weekly Cleaning of the Machine  
1 Clean the pre-ground coffee compartment with the cleaning brush.  
Weekly Cleaning of the Milk Carafe  
The weekly cleaning is more thorough since all milk residues are removed  
from the dispensing spout.  
1 Press the release buttons to remove the top of the carafe.  
1
1
2
2 Remove the lid.  
3 Lift the dispensing spout to remove it from the top of the carafe. The  
milk carafe dispenser is made up of five parts that must be disassem-  
bled. Each part is indicated by a capital letter (A, B, C, D, E) as shown in  
the figure below.  
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ENGLISH 61  
4 Remove the suction tube (A).  
A
5 Remove the fitting (B) from the milk frother by pulling it outwards.  
B
6 Detach the lid (C) from the milk carafe dispenser by slightly pressing on  
the sides while pushing downwards.  
C
7 Disassemble further the dispenser (D) as shown in the figure.  
D
8 Remove the fitting (E) from the milk frothing device by pulling it out-  
wards.  
E
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62 ENGLISH  
9 Clean all the parts thoroughly with lukewarm water.  
Note:  
You can also clean these parts in the dishwasher.  
10 Reassemble the parts following the reverse order.  
Weekly Cleaning of the Brew Group  
The brew group should be cleaned every time the coffee bean hopper is  
filled or at least once a week.  
1 Turn off the machine by pressing the “ button and remove the plug  
from the socket.  
2 Press the button in the frame and open the service door.  
3 Remove the drip tray (internal) and coffee grounds drawer and clean  
them.  
4 Open the brew group unlocking lever.  
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ENGLISH 63  
5 Seize the brew group handle and pull it outwards.  
6 While pulling the lever, remove the brew group.  
7 Thoroughly wash the brew group with lukewarm water and carefully  
clean the brew group filter.  
Caution:  
Do not use detergent or soap to clean the brew group.  
8 Let the brew group air-dry thoroughly.  
9 Thoroughly clean the inside of the machine using a soft, dampened  
cloth.  
10 Thoroughly clean the upper filter using a non-abrasive cloth, to re-  
move any coffee grounds.  
Warning:  
Danger of scalding! The upper filter is a hot component. Make sure  
that the machine has cooled down, before cleaning. Perform the op-  
eration when the machine has been turned off for at least one hour.  
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64 ENGLISH  
11 Make sure the brew group is in the off position; the two reference signs  
must match. If they do not match, proceed as described in steps (12  
and 13).  
12 Turn the brew group back to the off position by manually turning the  
pin on the base, as shown in this figure. Turn it until it locks into the  
position described in the following step.  
13 When you reach the position shown in this figure, check that the two  
reference signs match and that the brew group is locked into position.  
14 Insert the brew group in its seat again by sliding it along the guides  
until it locks into place.  
15 Close the brew group locking lever to lock it into position.  
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ENGLISH 65  
16 Insert the drip tray (internal) and coffee grounds drawer.  
17 Close the service door.  
Monthly Cleaning of the Milk Carafe  
For the monthly cleaning cycle we recommend using the “Saeco Milk  
Circuit Cleanerto keep the entire circuit clean of milk residues. The “Saeco  
Milk Circuit Cleanercan be purchased separately. Please refer to the main-  
tenance products page for further details.  
Warning:  
Danger of scalding! Dispensing may be preceded by short sprays of  
hot water and steam. Danger of scalding! Wait until the end of the  
cycle before removing the milk carafe.  
1 Press the “  
button to access the machine main menu.  
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66 ENGLISH  
2
Press the “ button to select “MAINTENANCE.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
3 Press “ to confirm.  
STATISTICS  
4 Press the " " button to select “CARAFE CLEANING’.  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
5 Press “ to confirm.  
CARAFE CLEANING  
6 Press “ to confirm or “  
to return to the previous menu.  
START CARAFE  
WASHING?  
CARAFE CLEANING  
7
Fill the water tank with fresh water up to the MAX level. Press the "  
button to confirm.  
"
REFILL  
WATER TANK  
CARAFE CLEANING  
POUR DETERGENT  
INTO CARAFE & FILL  
WITH WATER  
8 Pour one milk cleaner bag into the milk carafe. Fill the milk carafe with  
fresh drinking water up to the MAX level and then let the milk cleaner  
bag dissolve completely.  
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ENGLISH 67  
9 Insert the carafe into the machine. Scroll the milk carafe dispenser to the  
right up to the “  
icon. Press the “ button to confirm.  
CARAFE CLEANING  
10  
Press the “ button to confirm.  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
CARAFE CLEANING  
PLACE A CONTAINER  
UNDER THE  
CARAFE SPOUT  
11 Place a suitable container (1.5 l) under the dispensing spout. Press the  
" button to confirm. The machine starts dispensing the solution  
"
through the milk dispensing spout.  
12 This display shows the cycle progress.  
CARAFE CLEANING  
Warning:  
Never drink the solution dispensed during this step.  
13 When the machine stops dispensing, fill the tank with fresh water up to  
CARAFE RINSING  
the MAX level. Press the " " button to confirm.  
REFILL  
WATER TANK  
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68 ENGLISH  
CARAFE RINSING  
FILL CARAFE  
WITH FRESH WATER  
14 Remove the milk carafe and the container from the machine.  
15 Rinse thoroughly the milk carafe and fill it with fresh drinking water up  
to the MAX level. Insert the milk carafe into the machine.  
Press the “ button to confirm.  
CARAFE RINSING  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
16 Empty the container and place it back under the dispensing spout.  
Press the " " button to confirm.  
17 Press the “ button to confirm.  
CARAFE RINSING  
PLACE A CONTAINER  
UNDER THE  
CARAFE SPOUT  
18 The machine will start dispensing water from the milk dispensing  
CARAFE RINSING  
spout. The following display is shown.  
19 At the end of the cycle, the machine returns to the products brewing  
menu.  
20 Disassemble and wash the milk carafe as described in the “Weekly  
Cleaning of the Milk Carafechapter.  
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ENGLISH 69  
Monthly Lubrication of the Brew Group  
Lubricate the brew group after approximately 500 cups of coffee or once a  
month.  
You can purchase separately the Saeco grease to lubricate the brew group.  
For further details, please refer to the maintenance products page in this  
manual.  
Caution:  
Before lubricating the brew group, clean it with fresh water and dry it  
as described in the “Weekly Cleaning of the Brew Group” chapter.  
1 Apply the lubricant evenly on both side guides.  
2 Lubricate also the piston, as shown in the figure.  
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70 ENGLISH  
3 Lubricate the internal guides positioned on both sides of the brew  
group.  
4 Insert the brew group in its seat until it locks into place (see “Weekly  
Cleaning of the Brew Groupchapter).  
5 Insert the drip tray (internal) and the coffee grounds drawer and close  
the service door.  
Monthly Cleaning of the Brew Group with “Coffee Oil Remover”  
Besides weekly cleaning, we recommend running the cleaning cycle with  
“Coffee Oil Removerafter approximately 500 cups of coffee or once a  
month. This operation completes the maintenance process for the brew  
group.  
You can purchase separately the “Coffee Oil Removerand the “Main-  
tenance Kit. Please refer to the maintenance products page for further  
details.  
Caution:  
The “Coffee Oil Remover” tablets are to be used for cleaning only and  
do not have a descaling function. For the descaling procedure use the  
Saeco descaling solution and follow the procedure described in the  
“Descaling” chapter.  
1 Press the “  
button to access the machine main menu.  
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ENGLISH 71  
2
Press the “ button to select “MAINTENANCE.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
3 Press “ to confirm.  
STATISTICS  
4 Press the " " button to select “BREW GROUP CLEANING’.  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
5 Press “ to confirm.  
BREW GROUP CLEANING  
6 Press “ to confirm or “  
to return to the previous menu.  
PERFORM BREW  
GROUP CLEANING?  
BREW GROUP CLEANING  
7
Fill the water tank with fresh water up to the MAX level. Press the “  
button.  
REFILL  
WATER TANK  
BREW GROUP CLEANING  
INSERT GROUP  
CLEAN TAB  
8 Put a “Coffee Oil Removertablet in the pre-ground coffee compart-  
ment. Press the “ button.  
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72 ENGLISH  
BREW GROUP CLEANING  
PLACE A CONTAINER  
UNDER THE  
DISPENSING SPOUT  
9 Place a container (1.5 l) under the coffee dispensing spout.  
Press the “ button to start the cleaning cycle.  
Warning:  
Never drink the solution dispensed during this step.  
10 This icon is displayed. The display shows the cycle progress.  
BREW GROUP CLEANING  
11 When the machine stops dispensing, remove and empty the container.  
12 Clean the brew group as described in the “Weekly Cleaning of the Brew  
Groupchapter.  
Monthly Cleaning of the Coffee Bean Hopper  
Clean the coffee bean hopper once a month with a cloth to remove any  
dust or coffee beans.  
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ENGLISH 73  
DESCALING  
The descaling process takes approx. 35 minutes.  
Limescale builds up inside the machine during use. It needs to be removed  
regularly as it may clog the water and coffee circuit. The machine tells you  
when descaling is needed. If the machine display shows this icon, it means  
that you need to descale.  
Caution:  
Not doing this will ultimately make your machine stop working prop-  
erly, and in this case repair is NOT covered by your warranty.  
Always use the specially formulated descaling solution, since it has been  
designed to optimize machine performance.  
The descaling solution can be purchased separately. For further details,  
please refer to the maintenance products page in this manual.  
Warning:  
Never drink the descaling solution or any products dispensed until the  
cycle has been carried out to the end. Never use vinegar as a descaling  
solution.  
Note:  
During the descaling cycle do not switch off the machine. Otherwise you  
will need to restart the descaling cycle from the very beginning.  
To execute the descaling cycle, follow the steps below:  
1 Press the “  
button to access the machine main menu.  
2
3
Press the “ button to select “MAINTENANCE.  
MENU  
COFFEE PROFILES  
MAINTENANCE  
SETTINGS  
Press “ to confirm.  
STATISTICS  
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74 ENGLISH  
4
Press “ to confirm the “DESCALING” selection.  
MAINTENANCE  
DESCALING  
BREW GROUP CLEANING  
CARAFE CLEANING  
Note:  
If you press the “ button by mistake, press the “  
button to quit.  
DESCALING  
5 Press the “ button to confirm.  
START DESCALING?  
DESCALING  
POUR DESCALING SOLUTION  
AND WATER INTO TANK  
UNTIL CALC-CLEAN LEVEL  
6
Remove the water tank and the “INTENZA+water filter (if any) and  
insert the small white filter supplied with the machine. Pour the entire  
content of the Saeco descaling solution.  
7
Fill up the tank with fresh water up to the CALC CLEAN level.  
Place the tank back in the machine. Press the  
button.  
8 Empty the drip tray (internal) / (external).  
Press the “ button.  
DESCALING  
EMPTY TRAY UNDER  
BREW GROUP  
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ENGLISH 75  
DESCALING  
FILL HALF CARAFE  
WITH WATER. INSERT  
IN BREWING POSITION  
9 Fill half the carafe with water and insert it in the machine.  
Scroll the milk carafe dispenser to the right up to the “  
Press the button.  
icon.  
DESCALING  
PLACE A CONTAINER  
UNDER THE  
DISPENSING SPOUT  
10 Place a large container (1.5 l) under both the milk carafe dispenser and  
the dispensing spout. Press the button.  
11 The machine starts dispensing descaling solution at regular intervals.  
DESCALING  
The display shows the cycle progress.  
PAUSE  
DESCALING  
Note:  
to empty the container during the process and to pause the descaling  
cycle, press the “  
button. To resume the cycle, press the “ button.  
START  
RINSING  
12 The message indicates the end of the first step. The water tank needs  
to be rinsed. Fill the water tank with fresh water up to the MAX  
level. Press the “ button.  
RINSE TANK &  
FILL WITH WATER  
13 Empty the drip tray (internal) and place it back. Then press the “  
RINSING  
button.  
EMPTY TRAY UNDER  
BREW GROUP  
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76 ENGLISH  
14 Empty the milk carafe and fill half of it with fresh water. Insert it back  
into the machine with the dispensing spout open. Press the “ ” but-  
ton.  
RINSING  
FILL HALF CARAFE  
WITH WATER. INSERT  
IN BREWING POSITION  
15 Empty the container and place it back under both the milk carafe dis-  
RINSING  
PLACE A CONTAINER  
UNDER THE  
penser and the dispensing spout. Press the “ button.  
DISPENSING SPOUT  
16 The rinse cycle is activated.  
RINSING  
Note:  
PAUSE  
To empty the container during the process and to pause the rinse cycle,  
press the “  
button. To resume the cycle, press the “ button.  
Note:  
The rinse cycle is performed in order to have the circuit cleaned with a  
preset amount of water to ensure proper machine performance. If the  
water tank is not filled up to MAX level, the machine could require two or  
more cycles.  
17 When the amount of water needed for the rinse cycle has been  
completely dispensed, the machine automatically ends the descaling  
process.  
Note:  
Wait until it has finished rinsing.  
18 At the end of the descaling process, the machine performs an auto-  
matic rinse cycle. Wait until it finishes before removing and emptying  
the container.  
19 Disassemble and wash the milk carafe as described in the “Weekly  
Cleaning of the Milk Carafechapter.  
20 Empty the drip tray (internal) and place it back.  
21 Remove the small white filter and place back the “INTENZA+water  
filter into the water tank if it was installed.  
Note:  
At the end of the descaling cycle, wash the brew group as described in the  
“Weekly Cleaning of the Brew Groupchapter.  
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ENGLISH 77  
DISPLAY MESSAGES  
Displayed message  
Meaning of the message  
Fill the coffee bean hopper.  
ADD COFFEE  
The brew group must be inserted into the machine.  
INSERT BREW GROUP  
Insert the coffee grounds drawer and the internal drip tray.  
Empty the coffee grounds drawer.  
INSERT COFFEE  
GROUNDS DRAWER  
EMPTY COFFEE  
GROUNDS DRAWER  
Note:  
The coffee grounds drawer must be emptied only when the machine  
requires it and with the machine on. If the drawer is emptied with the  
machine turned off, the machine will not record the emptying opera-  
tion.  
Close the service door.  
CLOSE  
FRONT DOOR  
Remove the water tank and fill it. You can fill the water tank also  
through the dedicated hole on the lid.  
REFILL  
WATER TANK  
Open the service door and empty the internal drip tray.  
EMPTY DRIP TRAY  
Note:  
If this operation is performed when the machine is on, it will record the  
coffee grounds drawer emptying and will reset the counter; therefore, it is  
necessary to empty the coffee grounds as well.  
Insert the coffee bean hopper lid and/or beans lid.  
CLOSE  
HOPPER DOOR  
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78 ENGLISH  
Displayed message  
Meaning of the message  
Insert the water dispensing spout to start dispensing. Press "ESC" to exit.  
HOT WATER  
INSERT  
WATER SPOUT  
Before beginning to dispense, insert the milk carafe with the dispensing  
spout open.  
CAPPUCCINO  
INSERT THE CARAFE  
WITH THE SPOUT  
OPEN  
The machine needs to be descaled. Follow the steps described in the  
“Descalingchapter of this manual.  
Please note that not descaling your machine will ultimately make it stop  
working properly. In this case repair is NOT covered under your warranty.  
The machine needs the “INTENZA+water filter to be replaced.  
The red light flashes. Press any button to exit the stand-by mode.  
Take note of the code (E xx) shown on the display at the bottom.  
Turn off the machine. After 30 seconds, turn it on again. Repeat the  
procedure 2 or 3 times.  
RESTART TO SOLVE  
If the machine will not start, contact the Philips SAECO hotline in your  
country and quote the code shown on the display. You can find its  
contact details in the warranty booklet packed separately or on www.  
philips.com/support.  
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ENGLISH 79  
TROUBLESHOOTING  
This chapter summarizes the most common problems you could encoun-  
ter with your machine.  
If you are unable to solve the problem with the information below, visit  
www.philips.com/support for a list of frequently asked questions or  
contact the Philips Saeco hotline in your country.  
The contact details can be found in the warranty booklet by-packed sepa-  
rately or on www.philips.com/support.  
Machine actions  
Causes  
Solutions  
The machine does not  
switch on.  
The machine is not connected to the Connect the machine to the electric  
electric network.  
network.  
The power button is on position "0".  
Check that the power button is set to "I".  
The drip tray gets filled al-  
Sometimes water is drained auto-  
This is seen as normal machine behaviour.  
though no water is drained. matically by the machine into the  
drip tray to manage the rinsing of  
the circuits and ensure optimum  
machine performance.  
Coffee is not hot enough.  
The cups/mugs are cold.  
Preheat the cups/mugs with hot water or  
use the hot water dispensing spout.  
The beverage temperature in the  
programming menu is set on Low.  
Make sure that the temperature in the  
programming menu is set on Normal or  
High.  
You added cold milk to the coffee.  
Cold milk lowers the temperature of the  
final product. Preheat the milk before  
adding it to the beverage.  
No hot water is dispensed.  
The hot water/steam dispensing  
spout is clogged or dirty.  
Clean the hot water dispensing spout.  
Inspect the steam spout to check that the  
dispensing spout is not clogged. Make  
a hole in the limescale using a pin or a  
needle.  
The machine does not fill  
the cup/mug.  
The machine has not been pro-  
grammed.  
Enter the beverage programming menu  
and adjust the coffee length setting ac-  
cording to your personal taste for each  
type of beverage.  
Coffee does not have  
enough crema (see note).  
The blend is unsuitable, coffee is not Change coffee blend or adjust the grind  
freshly roasted or the grind is too  
coarse.  
as explained in the “Adjusting the Ceramic  
Coffee Grinderchapter.  
The coffee beans or the pre-ground  
coffee are too old.  
Make sure that you use fresh coffee beans  
or pre-ground coffee.  
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80 ENGLISH  
Machine actions  
Causes  
Solutions  
Milk does not froth.  
The milk dispensing spout has not  
been pulled out  
Check that the milk dispensing spout has  
been pulled out correctly up to the “  
icon  
The carafe has not been correctly  
reassembled or with all its compo-  
nents.  
Make sure the wand is correctly inserted.  
All its components have to be correctly  
reassembled, as described in the “Weekly  
cleaning of the Milk Carafesection.  
The machine takes a long  
time to warm up or the  
The machine circuit is clogged by  
limescale.  
Descale the machine.  
amount of water dispensed  
from the wand is too little.  
The brew group cannot be  
removed.  
The brew group is out of place.  
Turn the machine on. Close the service  
door. The brew group automatically  
returns to the initial position.  
The coffee grounds drawer is  
inserted.  
Remove the coffee grounds drawer  
before removing the brew group.  
There is too much ground  
coffee under or over the  
brew group.  
The coffee used may not be suitable It may be necessary to change the type of  
for automatic machines.  
coffee or the coffee grinder settings (see  
“Adjusting the Ceramic Coffee Grinder”  
chapter).  
The machine is adjusting the coffee  
grinder for a new kind of coffee  
beans or pre-ground coffee.  
The machine automatically adjusts itself  
after brewing several cups of coffee to  
optimise the extraction in relation to the  
compactness of the ground coffee.  
It may be necessary to brew 2 or 3  
products for the coffee grinder to adjust  
completely.  
This is not a malfunction of the machine.  
The machine produces too Adjust the coffee grinder.  
humid or too dry coffee  
grounds.  
Adjusting the ceramic coffee grinder af-  
fects the quality of residues.  
If the residues are too humid, set a coarser  
grind.  
If the residues are too dry, set a finer  
grind.  
Refer to the “Adjusting the Ceramic Coffee  
Grinderchapter.  
The machine grinds the  
coffee beans but no coffee  
is brewed (see note).  
There is no water.  
Fill the water tank and prime the circuit  
(see the "Manual Rinse Cycle" chapter).  
The brew group is dirty.  
Clean the brew group (see the "Weekly  
Cleaning of the Brew Group" chapter).  
This might occur when the machine Brew a few coffees as described in chap-  
is automatically adjusting the dose.  
ter “Saeco Adapting System.  
The dispensing spout is dirty.  
Clean the dispensing spout.  
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ENGLISH 81  
Machine actions  
Causes  
Solutions  
The coffee is too weak (see This might occur when the machine Brew a few coffees as described in chap-  
note).  
is automatically adjusting the dose.  
ter “Saeco Adapting System.  
The ground coffee is too coarse.  
Change coffee blend or adjust the grind  
as explained in the “Adjusting the Ceramic  
Coffee Grinderchapter.  
Coffee is brewed slowly (see The ground coffee is too fine.  
note).  
Change coffee blend or adjust the grind  
as explained in the “Adjusting the Ceramic  
Coffee Grinderchapter.  
Circuits clogged.  
Perform a descaling cycle.  
The brew group is dirty.  
Clean the brew group (see the “Weekly  
Cleaning of the Brew Groupchapter).  
Coffee leaks out of the  
dispensing spout.  
The dispensing spout is clogged or  
not correctly inserted.  
Clean the dispensing spout and its holes  
and insert it back correctly.  
Note:  
these problems can be considered normal if the coffee blend has been  
changed or if the machine has just been installed. In this case wait until  
the machine performs a self-adjusting operation as described in the “Saeco  
Adapting Systemchapter.  
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82 ENGLISH  
ENERGY SAVING  
Stand-by  
The Saeco full automatic espresso machine is designed for energy saving  
proven by the Class A energy label.  
After a certain time of inactivity that can be set by the user (see chapter  
“Machine Programming”), the machine turns off automatically. If a product  
has been brewed the machine performs a rinse cycle.  
In stand-by mode, the energy consumption is below 1Wh.  
To turn on the machine, press the “ button for a few seconds (if the  
power button on the back of the machine is set to “I”). If the boiler is cold  
the machine performs a rinse cycle.  
The machine status can be manually changed to stand-by mode by hold-  
ing the STAND-BY button for 3 seconds.  
Note:  
1 The stand-by mode cannot be activated if the service door is left open.  
2 When the stand-by mode is activated, the machine may perform a  
rinse cycle. The cycle can be interrupted by pressing the “  
button.  
The machine can be turned on again by:  
1 Pressing any button on the control panel.  
2 Opening the service door (when closing the door the machine goes  
back to stand-by mode).  
The red indicator light on the “ button flashes when the machine is in  
stand-by mode.  
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ENGLISH 83  
Disposal  
Do not throw away the machine with the normal household waste at the  
end of its life, but hand it in at an official collection point for recycling. By  
doing this, you help to preserve the environment.  
-
-
-
Packaging materials can be recycled.  
Machine: unplug the machine and cut the power cord.  
Deliver the appliance and power cord to a service centre or public  
waste disposal facility.  
This product complies with EU Directive 2002/96/EC.  
The symbol on the product or on its packaging indicates that this product  
may not be treated as household waste. Instead, it shall be handed over to  
the applicable collection point for the recycling of electrical and electronic  
equipment.  
By ensuring this product is disposed of correctly, you will help prevent  
potential negative consequences for the environment and human health,  
which could otherwise be caused by inappropriate waste handling of this  
product. For more detailed information about recycling of this product,  
please contact your local city office, your household waste disposal service  
or the shop where you purchased the product.  
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84 ENGLISH  
TECHNICAL SPECIFICATIONS  
The manufacturer reserves the right to make changes to the technical  
specifications of the product  
Nominal Voltage - Power Rating -  
Power Supply  
See data plate on the appliance  
Housing material  
Size (w x h x d)  
Weight  
Thermoplastic Material/Metal  
210 x 360 x 460 mm  
12.5 kg  
Power cord length  
Control panel  
800-1200mm  
Front panel  
Cup Size  
110 mm  
Water Tank  
1.7 litres - Removable type  
270 g  
Coffee bean hopper capacity  
Coffee grounds drawer capacity  
Pump pressure  
Boiler  
20  
15 bar  
Stainless Steel  
Safety devices  
Boiler pressure safety valve – Dou-  
ble safety thermostat - Thermal  
fuse  
WARRANTY AND SERVICE  
Warranty  
For detailed information on your warranty and related conditions, please  
read the warranty booklet supplied separately.  
Service  
We want to ensure that you remain satisfied with your machine. If not done  
already, please register your purchase at www.philips.com/welcome.  
This will enable us to stay in contact with you and send you cleaning and  
descaling reminders.  
If you need service or support, please visit the Philips website at  
www.philips.com/support or contact the Philips Saeco hotline in  
your country.  
You find its phone number in the warranty booklet by packed sepa-  
rately or on www.philips.com/support.  
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ENGLISH 85  
ORDERING MAINTENANCE PRODUCTS  
For cleaning and descaling, use Saeco maintenance products only. You can  
purchase these at the Philips online shop at www.shop.philips.com/service,  
your local dealer or at authorised service centres.  
If you have any difficulties obtaining maintenance products for your ma-  
chine, please contact the Philips Saeco hotline in your country.  
The contact details can be found in the warranty booklet supplied sepa-  
rately or on www.philips.com/support.  
Overview of maintenance products  
-
Descaling solution CA6700  
-
INTENZA+ Water Filter CA6702  
-
Grease HD5061  
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86 ENGLISH  
-
-
-
Coffee Oil Remover CA6704  
Milk Circuit Cleaner CA6705  
Maintenance Kit CA 6706  
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02  
The manufacturer reserves the right to make changes without prior notice.  
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