Pelco Network Card REL2064 User Manual

I N S T A L L A T I O N / O P E R A T I O N  
REL2064  
Relay Interface Unit  
®
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IMPORTANT SAFEGUARDS AND WARNINGS  
1. Read, keep, and follow these instructions.  
2. Heed all warnings.  
3. There are no user-serviceable parts inside this unit. Only authorized service personnel may open the unit.  
4. Installation and servicing should only be done by qualified service personnel and conform to all local codes.  
5. WARNING: To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture if this unit is designed for indoor  
use only.  
6. Unless this unit is specifically marked as a NEMA Type 3, 3R, 3S, 4, 4X, 6 or 6P enclosure, it is designed for indoor use only and it  
must not be installed where exposed to rain or moisture.  
7. Do not expose this unit to dripping or splashing. Do not place objects filled with liquids, such as vases, on this unit.  
8. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.  
9. The installation method and materials should be capable of supporting four times the weight of the unit and equipment.  
10. Do not install near any heat source.  
11. Only use attachments/accessories specified by the manufacturer.  
12. Clean only with dry cloth.  
13. Do not defeat the safety purpose of the polarized or grounding-type plug.  
14. Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they  
exit from the unit.  
15. Unplug this unit during lightning storms or when unused for long periods of time.  
The product and/or manual may bear the following marks:  
This symbol indicates that dangerous voltage constituting a risk  
of electric shock is present within this unit.  
C A U T I O N :  
RISK OF ELECTRIC SHOCK.  
This symbol indicates that there are important operating and  
maintenance instructions in the literature accompanying this unit.  
DO NOT OPEN.  
Please thoroughly familiarize yourself with the information in this manual prior to installation and operation.  
FOR QUALIFIED SERVICE PERSONNEL ONLY  
1. Only use replacement parts recommended by Pelco.  
2. After replacement/repair of this unit’s electrical components, conduct a resistance measurement between line and exposed parts to  
verify the exposed parts have not been connected to line circuitry.  
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OVERVIEW  
DESCRIPTION  
The REL2064 Relay Interface Unit provides up to 64 single-pole, single-throw (SPST) dry contact outputs for direct or automatic control of  
peripheral equipment. Using Pelcos proprietary M protocol, the relay unit communicates with Pelcos CM6800 matrix switcher via an RS-485  
communication interface. The relay unit can be located remotely from the system controller and still communicate back to the central system  
when an alarm occurs.  
Other features include the following:  
Multiple units can be cascaded to provide multiple relay contact points on a single M port connection.  
Relay output contacts can be configured for normally open (N.O.) or normally closed (N.C.) operation.  
With the memory feature, relay groups can retain their contact position in the event of a power failure or front panel reset.  
The unit is powered by an auto-ranging power supply.  
The unit occupies one rack unit (1.75 inches or 4.45 cm), accommodating multiple types of mounting.  
FRONT VIEW  
The left side of the front panel includes the green power LED light. This light comes on at power-up.  
The right side of the front panel includes the red data LED light. This light continually flashes on and off at a regular rate (about one-second  
intervals) until the unit is online and communicating with the CM6800. Once online, the LED remains ON. If for any reason communication is  
lost, the LED flashes again until communication is re-established.  
When you remove the front panel, you have access to a reset button and configuration DIP switches.  
00696  
Figure 1. Front View with Panel Removal  
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REAR VIEW  
The rear of the REL2064 unit consists of the following:  
1. Four groups of 16 contact pairs, each with mating plugs for the attachment of peripheral equipment; only the group for the first 16  
contact pairs is shown in Figure 2 with mating plugs  
2. One RS-485 output communication port (RJ-45 type connector)  
3. One RS-485 input communication port (RJ-45 type connector)  
4. One RS-232 diagnostic communication port (DB9 type connector)  
5. The grouped input power functions consisting of input power terminals, a fuse, and an on/off switch  
00700  
Figure 2. Rear View of the REL2064  
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INSTALLATION  
The following items are supplied:  
REL2064 Relay Interface Unit  
120 VAC power cord  
220 VAC power cord  
Pelco screwdriver  
10-foot (3 m) straight RJ-45 cable (8-conductor)  
4 #10 screws with nylon washers  
MOUNTING  
Install the relay unit in a 19-inch rack. The unit occupies one rack unit (1.75 inches or 4.45 cm) of space. You can mount the relay unit to  
something other than a standard 19-inch rack by relocating the rack ears to another location.  
00701  
Figure 3. Rack-Mount Installation  
WIRING RELAYS  
The relay unit has four groups of relay contacts. Each group represents 16 pairs of relay contacts:  
Group I – 1-8, 9-16  
Group II – 17-24, 25-32  
Group III – 33-40, 41-48  
Group IV – 49-56, 57-64  
Each of the four groups contains two connectors with input mating plugs. The top connector is for the first eight pairs of relay contacts  
and the bottom connector is for the last eight pairs of relay contacts. Each mating plug has 16 screw terminals and 16 pins. When you  
place a wire into a pin, tighten the screw to secure it.  
Refer to Figure 4 to determine the screw terminal number for a particular contact. The numbers that appear on the mating plugs in Figure  
4 are for illustration only. The terminal positions on the actual physical plugs are not numbered.  
Refer to Figure 5 for wiring the relays to peripheral equipment.  
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1
2
3
4
5
6
7
8
9 10 11 1213 14 1516  
17 18 19 20 21 22232425 26 2728 29303132  
00702  
Figure 4. Relay Interface Contact Configuration  
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32-122F (0-50C)  
1
2
3
4
5
6
7
8
9 10 11 1213 14 1516  
9
00703  
WARNING:  
WARNING:  
+
Figure 5. Wiring Relays to Peripheral Equipment  
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CONNECTING TO THE CM6800  
Connect the supplied RJ-45 straight cable from the REL2064 OUT port to the CM6800 COM 3 port. The active pin-outs are associated with  
the four outer pins: 1, 2, 7, and 8. Refer to Figure 6.  
If you want to place the relay unit some distance from the CM6800, the RS-485 communication from the relay unit to the controller should  
not exceed 4,000 feet (1,219 m). You need an RJ-45 wall-block terminal (part number CON12J008Z03G0Z) if operating from a remote site.  
To cascade two relay units, connect a straight cable from the OUT port of the second relay unit to the IN port of the first relay unit. The  
first unit is the one you connect to the CM6800.  
00704  
Figure 6. Connection to the CM6800  
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SETTING THE DIP SWITCHES  
The positioning of the DIP switches on the front of the relay unit determines how the relay unit operates. You must recycle power whenever  
you make changes to the DIP switches.  
1. Remove the front panel by unscrewing the five flat-head Phillips screws. You see three switches.  
Table A. Switch 1  
SW1 – Communications/Relay Type Selection  
Baud  
1200  
2400  
4800  
9600  
Relay Range  
1-64  
GPI  
1
Contacts 1-16 17-32 33-48 49-64  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
1
Off  
Off  
On  
On  
Off  
Off  
On  
On  
2
Off  
Off  
Off  
Off  
On  
On  
On  
On  
3
Off  
On  
Off  
On  
Off  
On  
Off  
On  
4
Off  
Off  
On  
On  
Off  
Off  
On  
On  
5
Off  
Off  
Off  
Off  
On  
On  
On  
On  
6
Norm  
Open  
(N.O.)  
65-128  
9
Off Off  
Off  
Off  
129-192  
193-256  
257-320  
321-384  
385-448  
449  
17  
25  
33  
41  
49  
57  
19200  
38400  
57600  
115200  
DIP Switch  
Norm  
Closed  
(N.C.)  
On  
On  
On  
On  
7
8
9
10  
Table B. Switch 2  
SW2 – Address  
Address  
1
2
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
Off  
On  
1
Off  
Off  
On  
On  
Off  
Off  
On  
On  
Off  
Off  
On  
On  
Off  
Off  
On  
On  
2
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
On  
On  
On  
On  
On  
On  
On  
On  
4
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
5
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
6
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
7
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
9
Off  
Off  
Off  
Off  
On  
On  
On  
On  
Off  
Off  
Off  
Off  
On  
On  
On  
On  
3
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
8
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
Off  
10  
DIP Switch  
Table C. Switch 3  
SW3 – Power-On Initialization  
N/A  
Initialization  
State  
Relay Relay Relay Relay  
1-16 17-32 33-48 49-64  
Initialize  
Off  
On  
3
Off  
On  
4
Off  
On  
5
Off  
On  
6
Off  
Off  
7-10  
Maintain Last State  
DIP Switch 1, 2  
10  
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2. Set the DIP switches.  
1
2
3
4
5
6
7
8
9
10  
ON  
BEGIN RELAY RANGE/BEGIN GPI  
1-64/1: OFF, OFF, OFF  
BAUD RATE  
1200: OFF, OFF, OFF  
2400: ON, OFF, OFF  
4800: OFF, ON , OFF  
9600: ON, ON, OFF  
19200: OFF, OFF, ON  
38400: ON, OFF, ON  
57600: OFF, ON, ON  
115200: ON, ON, ON  
65-128/9: ON, OFF, OFF  
129-192/17: OFF, ON, OFF  
193-256/25: ON, ON, OFF  
257-320/33: OFF, OFF, ON  
321-384/41: ON, OFF, ON  
385-448/49: OFF, ON, ON  
449/57: ON, ON, ON  
RELAY CONTACT GROUPS  
7 (1-16): OFF (N.O.) ON (N.C.)  
8 (17-32): OFF (N.O.) ON (N.C.)  
9 (33-48): OFF (N.O.) ON (N.C.)  
10 (49-64): OFF (N.O.) ON (N.C.)  
N.O. = NORMALLY OPEN  
N.C. = NORMALLY CLOSED  
SUP = SUPERVISED  
UNSUP = UNSUPERVISED  
DEFAULT SETTINGS: BAUD 19200, RELAY RANGE 1-64,  
RELAY CONTACT GROUPS N.O.  
NOTE: REFER TO APPENDIX A FOR EACH LOCAL DEVICE  
ADDRESS (1-253).  
Figure 7. SW1 DIP Switches  
1
2
3
4
5
6
7
8
9
10  
ON  
00697  
NOT USED:  
OFF  
LOCAL DEVICE ADDRESS  
DIAGNOSTICS:  
OFF  
DEFAULT SETTINGS: LOCAL DEVICE ADDRESS 1,  
DIP SWITCH 9 OFF,  
DIP SWITCH 10 ON  
Figure 8. SW2 DIP Switches  
1
2
3
4
5
6
7
8
9
10  
ON  
00698  
NOT CONNECTED:  
OFF  
NOT USED: MEMORY (MEM) CONTACTS  
OFF  
1-16: OFF OR ON  
17-32: OFF OR ON  
33-48: OFF OR ON  
49-64: OFF OR ON  
MEM ON: SETTINGS REMAIN IN MEMORY IN CASE OF POWER  
FAILURE OR ACCIDENTAL RESET  
MEM OFF: SETTINGS GO BACK TO THE FACTORY DEFAULT IN  
CASE OF POWER FAILURE OR ACCIDENTAL RESET  
DEFAULT SETTINGS: MEMORY FEATURE DISABLED,  
DIP SWITCHES 1, 2, AND 7-10 OFF  
Figure 9. SW3 DIP Switches  
3. Replace the front panel.  
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OPERATION  
The function of the relay unit is to operate relays to control peripheral equipment. Each relay unit processes and executes only commands with  
addresses that match those of the relay units.  
When power is turned on, the green power LEDs on the front and back of the unit light. The red data LED light on the front continually  
flashes on and off at a regular rate (about one-second intervals) until the unit is online and communicating with the CM6800. Once online,  
the LED remains ON. If for any reason communication is lost, the LED flashes again until communication is re-established.  
MEMORY FEATURE  
Although relay groups retain their contact position in the event of a power failure, the unit does not report relay status when requested  
after power is recycled. Since the firmware has no battery backed up memory, it does not know the state of the relays and may report  
them incorrectly. If a KBD960 keyboard is present on the system, it can contain inaccurate information in the GPI menu.  
If the memory feature is disabled, the relays are all placed in a known state at startup. Under these conditions, the state of the relays are  
all known and are reported when requested. True relay status shows up on the keyboard display.  
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OPERATING RELAYS FROM THE KBD960  
To operate relays from a KBD960 keyboard, you must know which GPI to call, and which auxiliary (AUX) to select on the keyboard.  
You can cascade two relay units. Each relay unit has eight GPIs. Relay Unit 1 has a GPI range of 1-8, and Relay Unit 2 has a GPI range of  
9-16. Refer to Tables C and D.  
There are two ways you can operate relays from the KBD960.  
ACTIVATING RELAYS USING F12  
NOTE: You hear a brief click from the relay unit whenever you activate a momentary or latching relay contact.  
Follow these steps to activate a momentary relay:  
1. Go to Main Menu 1.  
2. Enter a logical relay contact number (1-128).  
3. Press F12.  
A momentary relay does not remain on. Only a latched relay remains on. If you want a latched relay, you must activate it from the GPI  
Menus.  
ACTIVATING RELAYS FROM THE GPI MENUS  
You can activate relays from the GPI Menus as momentary or latching. A momentary relay goes on briefly and then turns off. A latched  
relay remains on until you turn it off.  
Momentary  
To activate relay contact 4, for example, follow these steps:  
1. Go to Main Menu 1 and enter 1 (GPI). GPI 1 is associated with relay contact 4. Refer to Table C.  
MTRY  
MTRY  
GPI  
2. Select  
to bring up GPI Menu 1. This menu displays auxiliaries 1-4. Make sure  
is highlighted. When  
is highlighted, any  
relay you activate becomes momentary.  
4
3. Select  
.
Latching  
To activate the same relay as latching, follow these steps:  
1. Go to Main Menu 1 and enter 1 (GPI).  
GPI  
2. Select  
3. Select  
4. Select  
5. Select  
to bring up GPI Menu 1.  
MTRY  
MTRY  
so that it is not highlighted. When  
. This icon becomes highlighted.  
is not highlighted, any relay you activate latches (remains on).  
4
MTRY  
and then the highlighted auxiliary icon to turn off the latched relay.  
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Table D. Relay Unit 1  
Relay Contacts  
GPI  
1
1
2
3
4
5
6
7
8
2
9
10  
18  
26  
34  
42  
50  
58  
2
11  
19  
27  
35  
43  
51  
59  
3
12  
20  
28  
36  
44  
52  
60  
4
13  
21  
29  
37  
45  
53  
61  
5
14  
22  
30  
38  
46  
54  
62  
6
15  
23  
31  
39  
47  
55  
63  
7
16  
24  
32  
40  
48  
56  
64  
8
3
17  
25  
33  
41  
49  
57  
1
4
5
6
7
8
Associated Aux  
Table E. Relay Unit 2  
Relay Contacts  
GPI  
9
65  
73  
66  
74  
67  
75  
68  
76  
69  
77  
70  
78  
71  
79  
72  
80  
10  
11  
81  
82  
83  
84  
85  
86  
87  
88  
12  
89  
90  
91  
92  
93  
94  
95  
96  
13  
97  
98  
99  
100  
108  
116  
124  
4
101  
109  
117  
125  
5
102  
110  
118  
126  
6
103  
111  
119  
127  
7
104  
112  
120  
128  
8
14  
105  
113  
121  
1
106  
114  
122  
2
107  
115  
123  
3
15  
16  
Associated Aux  
NOTE: In Relay Unit 2, GPIs 9-16 are associated with the physical relays (1-64) on the back of the unit.  
However, GPIs 9-16 are also associated with logical relays 65-128. For example, the physical relays for  
GPI 9 are 1-8 and the logical relays are 65-72.  
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TROUBLESHOOTING  
Problem  
Solution  
Why were the contact positions lost when  
there was a power failure?  
Make sure DIP switches 3-6 of SW3 are enabled so that your settings remain in  
memory.  
Why is the unit not operating as it should?  
Make sure the power cord is plugged in and the power switch is turned on. If the unit  
still fails to operate, remove the front panel and press the reset button. This initializes  
the unit to its start-up settings. Make sure the DIP switch settings and software  
settings are correct. Check the input power fuse. You may need to replace it. Refer to  
Figure 10.  
What is the DB9 port used for?  
This port is used for diagnostics. A technical support representative may ask you to  
enable this feature should a problem arise with the unit. This port is not needed for the  
everyday operation of the REL2064.  
00699  
Figure 10. Power Input Fuse Replacement  
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APPENDIX A  
DIP Switch  
DIP Switch  
Address  
1
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
0
1
2
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
1
1
0
0
3
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
1
1
0
0
0
0
1
1
4
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
0
0
0
0
0
0
0
0
1
1
1
1
1
1
5
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
6
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
7
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
8
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
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C1518M-A (11/02)  
17  
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SPECIFICATIONS  
ELECTRICAL  
Input Voltage:  
Power:  
100-240 VAC, 50/60 Hz, auto-ranging  
30 VA  
Data Ports  
Diagnostic:  
Input:  
Output:  
Indicators:  
RS-232, DB9 connector  
RS-485, RJ-45 connector  
RS-485, RJ-45 connector  
Two green power LEDs  
One data LED  
Fusing:  
500 mA, 250V  
Relay Contacts  
Type:  
Normally open  
Max. Switching Capacity:  
60 watts  
Max. Operating Voltage:  
Maximum Current:  
Contact Resistance:  
Rated Load Parameters:  
Relay Output:  
125 VAC/VDC  
2 amps  
75 milliohms  
.5A @ 125 VAC; 2A @ 30 VDC  
Load rating for relay contacts: 0.50A at 125 VAC or 1A at 25 VAC  
GENERAL  
Dimensions:  
See Figure 11.  
Operating Temperature:  
Unit Weight:  
32° to 122°F (0° to 50°C)  
8 lb (3.63 kg)  
MECHANICAL  
Connectors  
Relay Inputs:  
Power:  
Screw terminals  
3-wire receptacle, #18 AWG  
Two RJ-45 connectors  
RS-485:  
RS-232:  
One DB9 connector (factory use only)  
(Design and product specifications subject to change without notice.)  
8.15  
(20.70)  
19.00 (48.26)  
PWR  
ALARM  
1.75  
(4.45)  
REL2064  
Relay Interface Unit  
Made in USA  
17.40 (44.20)  
00695  
NOTE: VALUES IN PARENTHESES ARE CENTIMETERS;  
ALL OTHERS ARE INCHES  
Figure 11. REL2064 Dimension Diagram  
18  
C1518M-A (11/02)  
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REGULATORY NOTICES  
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC rules. These  
limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However there is no guarantee that the interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,  
the user is encouraged to try and correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
WARRANTY AND RETURN INFORMATION  
WARRANTY  
Pelco will repair or replace, without charge, any merchandise proved defective in material or  
workmanship for a period of one year after the date of shipment. Exceptions to this warranty are  
as noted below:  
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or (559) 292-1981 to  
obtain a Repair Authorization number (RA), and provide the following information:  
1. Model and serial number  
Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and MC3500/MC3600  
Series); two years on all other cameras.  
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number  
3. Details of the defect or problem  
Three years on Genex® Series (multiplexers, server, and keyboard) and 090 Series Camclosure®  
Camera System.  
If there is a dispute regarding the warranty of a product which does not fall under the warranty conditions  
stated above, please include a written explanation with the product when returned.  
Two years on 100/150, 200, and 300 Series Camclosure Camera Systems.  
Two years on all standard motorized or fixed focal length lenses.  
Two years on Legacy®, CM6700/CM6800/CM8500/CM9500/CM9740/CM9760 Matrix, DF5  
and DF8 Series Fixed Dome products.  
Method of return shipment shall be the same or equal to the method by which the item was received by  
Pelco.  
Two years on Spectra®, Esprit®, and PS20 Scanners, including when used in continuous  
motion applications.  
RETURNS  
Two years on Esprit and WW5700 series window wiper (excluding wiper blades).  
Eighteen months on DX Series digital video recorders.  
One year (except video heads) on video cassette recorders (VCRs). Video heads will be  
covered for a period of six months.  
In order to expedite parts returned to the factory for repair or credit, please call the factory at (800) 289-  
9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for credit, and RA  
number if returned for repair).  
Six months on all pan and tilts, scanners or preset lenses used in continuous motion applica-  
tions (that is, preset scan, tour and auto scan modes).  
All merchandise returned for credit may be subject to a 20% restocking and refurbishing charge.  
Goods returned for repair or credit should be clearly identified with the assigned CA or RA number and  
freight should be prepaid. Ship to the appropriate address below.  
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco  
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,  
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident  
are not covered under this warranty.  
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:  
Service Department  
Pelco  
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from the  
specific use or application made of the Products. Pelco’s liability for any claim, whether based on  
breach of contract, negligence, infringement of any rights of any party or product liability, relating  
to the Products shall not exceed the price paid by the Dealer to Pelco for such Products. In no  
event will Pelco be liable for any special, incidental or consequential damages (including loss of  
use, loss of profit and claims of third parties) however caused, whether by the negligence of  
Pelco or otherwise.  
3500 Pelco Way  
Clovis, CA 93612-5699  
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:  
Intermediate Consignee  
American Overseas Air Freight  
320 Beach Road  
Burlingame, CA 94010  
USA  
Ultimate Consignee  
Pelco  
3500 Pelco Way  
Clovis, CA 93612-5699  
USA  
The above warranty provides the Dealer with specific legal rights. The Dealer may also have  
additional rights, which are subject to variation from state to state.  
REVISION HISTORY  
Manual #  
C1518M  
Date  
5/01  
Comments  
Original version.  
C1518M-A  
11/02  
Updated manual to new format. Revised Table A and updated Table B.  
® Pelco, the Pelco logo, Spectra, Genex, Esprit, Camclosure, and Legacy are registered trademarks of Pelco.  
C1518M-A (11/02)  
© Copyright 2002, Pelco. All rights reserved.  
19  
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®
World Headquarters  
3500 Pelco Way  
Clovis, California 93612 USA  
USA & Canada  
Tel: 800/289-9100  
Fax: 800/289-9150  
International  
Tel: 1-559/292-1981  
Fax: 1-559/348-1120  
ISO9001  
Orangeburg, New York Las Vegas, Nevada Eindhoven, The Netherlands Wokingham, United Kingdom Montreal, Canada  
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