I N S T A L L A T I O N
®
Endura UDI5000 Series
Universal Device
Interface
For Third-Party Edge Devices
C4680M-A (8/11)
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Contents
Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Regulatory Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Compatible Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
User-Supplied Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Front and Rear Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Desktop Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mount Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hardware Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Software Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Setting Configuration for the UDI5000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
C4680M-A (8/11)
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List of Illustrations
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Important Notices
REGULATORY NOTICE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
RADIO AND TELEVISION INTERFERENCE
This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However there is no guarantee that the interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
You may also find helpful the following booklet, prepared by the FCC: “How to Identify and Resolve Radio-TV Interference Problems.” This
booklet is available from the U.S. Government Printing Office, Washington D.C. 20402.
Changes and Modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this
equipment under Federal Communications Commission’s rules.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
KOREAN CLASS B EMC
이 기기는 가정 용 (B 급 ) 으로 전자파 적합 등록을 한 기기 로서 주로 가정에서 사용하는 것을 목적으로 하며 , 모든
지역에서 사용할 수 있습니다
C4680M-A (8/11)
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Description
The Endura® UDI5000 Series universal device interface provides a flexible integration platform between third-party IP sources and the Endura IP
video surveillance system.
The UDI5000-CAM models can accommodate IP camera streaming for as many as 16 standard resolution cameras and several megapixel
cameras from most manufacturers. Any combination and any mix of IP camera type and manufacturer is supported to reach a maximum bit rate,
frame rate, and resolution. These cameras can be distributed throughout the network and then associated with a UDI5000 Series to translate
network communication packets into a standard that is compatible with the Endura system. As more third-party sources are added to the system,
they can be associated with additional UDI5000 Series units.
When third-party IP cameras are associated with the universal device interface, live and recorded video are accessible in the Endura system, and
all camera functions are available from any viewing station on the system.
The UDI5000-MTRX provides users with a powerful means by which to leverage investments in legacy analog systems and integrations, while
paving the way to leverage the benefits afforded by today’s IP and megapixel camera technologies. The UDI5000-MTRX has three operation
modes to integrate ASCII interfaces into an Endura system, extend the operational life of analog matrix switchers by pulling digital video from
standard resolution and megapixel IP devices, or provide the functionality and operator interface of the analog matrix without the cost and
complexity of the matrix hardware.
MODELS
UDI5000-CAM
Universal device interface for use with third-party cameras
UDI5000-MTRX
Universal device interface for use as an ASCII interface, matrix digital decoder (MDD), or V9700 virtual matrix
controller
COMPATIBLE PRODUCTS
Endura System Components
The UDI5000 Series is fully compatible with Endura 2.x or later components. The UDI5000-MTRX is compatible
with existing CM9700 matrix systems. In V9700 mode, the system can include CM9700-ALM alarm interface
units and CM9700-KBD keyboards.
Third-Party Cameras
The UDI5000-CAM is compatible with several camera vendors. For an updated list of supported cameras, go to
Third-Party ASCII Systems
The UDI5000-MTRX converts Pelco ASCII commands and Pelco P protocol commands into Endura messages.
PARTS LIST
The following parts are supplied with the device.
Qty Description
1
4
1
UDI5000 Series universal device interface
Rubber mounting feet, attached
Power cord (either 1 United States standard, European standard, United Kingdom standard, Australian standard, or Argentinian standard)
NOTE: Units shipped to China do not include power cords.
1
Documentation packet containing the following items:
2 Installation manuals (1 English, 1 Chinese)
1 Important Safety Instructions (multilingual)
1 Resource disc with additional documentation and supporting software
USER-SUPPLIED PARTS LIST
A Phillips screwdriver (if mounting the unit into a rack) and Cat5e or better network cable are needed but not supplied.
The UDI5000-MTRX is designed to support third-party components, some of which might require additional parts to operate properly. For
example, you might need to purchase a serial to Ethernet converter or a video down converter (sometimes referred to as a DVI to BNC converter).
Consult with your Pelco sales representative to determine if you need to purchase these or other parts to support your implementation.
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Product Overview
FRONT AND REAR PANELS
Figure 1 illustrates the front panel with and without the face plate, and Figure 2 illustrates the rear panel of the UDI5000 Series.
UDI50000 Series
Figure 1. UDI5000 Series Front Panel With and Without a Face Plate
ᕡ
ᕢ
ᕣ
ᕤ
ᕥ
ᕦ
Pelco Badge and Power Indicator
Face Plate Lock
Network Activity Indicator
Unit Status Indicator
USB 2.0 Port
Power Button
Figure 2. UDI5000 Series Rear Panel
ᕡ
ᕢ
ᕣ
ᕤ
Power Connector with Locking Mechanism
Ethernet Network RJ-45 Connector
(Not used)
DB-9 Connector (RS-232)
C4680M-A (8/11)
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Before You Begin
Endura is a network system that requires a continuous amount of bandwidth to transmit live video; therefore, always include your network
administrator when planning and installing Endura components.
You will also need the following items:
•
•
Pelco-approved Endura certification if you are installing an SM5000 system manager or NSM5200 network storage manager.
Access to an Endura network
–
–
that is an active, gigabit Ethernet network that supports the full Internet Protocol suite,
that is configured with at least one SM5000 system manager
PRODUCT SERIAL NUMBER LABEL PLACEMENT
The product serial number label helps identify your universal device interface and its factory configuration settings in the event that the unit
requires service.
A label citing your product’s serial number is attached to the bottom panel of the universal device interface. Because rack mounting or other
installation options may obscure the factory-applied label, two additional labels are provided. Attach one label to your product documentation or
another product location that will not be obscured by installation. The second label is a spare.
To use the serial number label, complete the following steps:
1. On the bottom panel of the universal device interface, locate the two small labels, attached with a yellow sticker that reads “Extra serial
number labels: remove prior to installation.”
2. Remove the yellow sticker and the labels.
3. Peel away the backing from one label and attach it to this manual, other product documentation, or an unobscured product location.
Model
MODEL
03267-39-0020
SN
FREQ
Sample Text
AMPS
Sample Text
VOLTS
Sample Text
REV
Sample Text
MFG BY PELCO, CLOVIS, CA MADE IN USA
Figure 3. Product Serial Number Label
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Installation
MOUNTING
Use one of the following installation methods for the universal device interface (detailed instructions are provided in the following sections):
•
•
Desktop installation: The UDI5000 Series is equipped with rubber feet for placement on a flat surface, such as a shelf or desktop.
Rack mount installation: Turn the unit upside down and remove the four rubber feet from the unit. The feet are attached with screws.
Store the screws and feet for future use. Install the unit in the optional RK-UDI5000 rack mount kit.
DESKTOP INSTALLATION
When placing the universal device interface on a flat surface, such as a desktop, be sure that you position the unit to allow for cable and power
cord clearance at the rear panel.
WARNING: Do not place the universal device interface on its side; the unit could fall over and cause equipment damage or personal injury.
Figure 4. UDI5000 Series Desktop Placement
RACK MOUNT INSTALLATION
You can mount the UDI5000 Series in the optional RK-UDI5000 rack mount kit along with a second unit. The rack mount kit is designed to support
two UDI5000 Series units in a side-by-side installation. For installing a single unit, the rack mount kit contains support brackets that can be
attached to the UDI5000 Series before installing it in a rack. The UDI5000 Series connects directly to a power brick that rests in a shelf at the
back of the mounting kit. Clearance for power cords is provided for up to two units in the rack.
Refer to the rack mount installation manual for instructions.
HARDWARE CONNECTIONS
NETWORK CONNECTION
Consult your network administrator before installing the universal device interface to avoid possible network conflicts.
Use the network port on the rear panel and a Cat5e (or better) cable with RJ-45 connectors to connect the universal device interface to your
system network.
RJ-45
Figure 5. Network Connections
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POWER CONNECTION
To connect power, complete the following steps:
1. Connect a power supply to the unit.
2. Connect power to the power supply.
3. Press the power button on the front panel. If necessary, remove the face plate to access the power button. The Pelco badge (blue) on the
front panel should glow.
Figure 6. Power Connections
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Software Configuration
SOFTWARE UPDATES
The UDI5000 Series uses the same procedure to update its software as any other device on the Endura system. Refer to the WS5200 Advanced
System Management Software Configuration manual for instructions on updating software.
SYSTEM SETTING CONFIGURATION FOR THE UDI5000 SERIES
After the UDI5000 Series is connected to the Endura network and the power is turned on, the device is discovered automatically on the network.
A dynamic IP address is assigned to the UDI5000 Series through the network Dynamic Host Configuration Protocol (DHCP) server. Use the Endura
Utilities or the WS5200 advanced system management software to verify that the UDI5000 Series is available on the system. System settings for
the UDI5000 Series are configured through the Web application that is provided within the unit. This application is accessed through a
Microsoft® Internet Explorer® Web browser window by entering the IP address assigned to the unit. Refer to the configuration manual that is
available on the resource disc for information on configuring the units.
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Troubleshooting
LED indicators on the front panel of the UDI5000 Series allow you to monitor data activity and operating power. Table A provides troubleshooting
information relating to the front panel indicators.
If the following instructions fail to solve your problem, contact Pelco Product Support at 1-800-289-9100 (USA or Canada) or
+1-559-292-1981 (international) for assistance.
Note the following information before calling Pelco:
•
•
Unit serial number: Located on the product label.
Unit firmware version: Located on the System page in the UDI5000 Series system configuration software.
NOTE: Do not try to repair the unit yourself. Opening it immediately voids any warranty. Leave maintenance and repairs to qualified technical
personnel. Exchange the defective unit and return it for repair.
Table A. Troubleshooting the UDI5000 Series
Problem
Indication
Possible Causes
Suggested Remedy
Power LED (Pelco badge) Power is not being supplied to Power connection is faulty
Check power connection; if the UDI5000
Series is rack mounted, reseat the unit or
the power supply as necessary
is not lit
the UDI5000 Series
Power supply has failed
Network cabling is faulty
Replace power supply
Network activity and
status LED is not lit
No network connection is
available
Ensure the cabling is tested for Cat5e or
Cat6 connectivity
Unit status indicator LED Internal hardware or software Log on to the configuration
Check all camera connections, repair the
camera associations; return to the factory
for service
is red
failure
software and check the camera
connections; check the fans
Unit status indicator LED Operating temperature is
is amber approaching a threshold
Improper installation or ambient Check the installation area for proper
temperature has risen to
dangerous level
cooling and ventilation; reinstall the
UDI5000 Series in an area with proper
ventilation
Unit status indicator LED UDI5000 Series is operating
is green normally
N/A
N/A
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Specifications
MODEL
UDI5000-CAM
Universal device interface for third-party cameras
UDI5000-MTRX
Universal device interface for CM9700 Series Matrix, V9700 virtual matrix, or ASCII systems
GENERAL
Construction
Sheet metal
Finish
Gray metallic with black end caps, black matte finish
Linux®
Operating System
Dimensions
31.3 x 21.6 x 4.3 cm (12.32" D x 8.8" W x 1.70" H )
Mounting
Desktop
Rack
Rubber feet (factory-installed)
Optional mounting accessories required
Unit Weight
3.0 kg (6.6 lb)
FRONT PANEL INDICATORS/FUNCTIONS
Power
Blue
Network Activity
Unit Status
Red, amber, green
Red, amber, green
REAR PANEL INDICATORS/FUNCTIONS
Serial Port
RS-232 DB-9 connector
Network Port
1 Gigabit Ethernet RJ-45 (10/100/1000Base-T)
Other Ports (not used)
2 USB 2.0 ports, 1 parallel port, 1 S-Video port, audio input/output
POWER
Power Input
12 VDC
Power Consumption
60 W, 5 A, 205 BTU/H
ENVIRONMENTAL
Operating Temperature
0° to 50°C (32° to 122°F)
Storage Temperature
Operating Humidity
–40° to 65°C (–40° to 149°F)
20% to 80%, noncondensing
COMPATIBLE PRODUCTS
Endura System Components
The UDI5000 Series is compatible with Endura 2.x or later components.
Third-party cameras
The UDI5000 Series is compatible with several camera vendors. For an updated list of supported cameras,
OPTIONAL ACCESSORIES
RK-UDI5000
Rack mounting hardware for two UDI5000 Series units
STANDARDS/ORGANIZATIONS
•
•
•
•
Pelco is a member of the MPEG-4 Industry Forum
Pelco is a member of the Universal Plug and Play (UPnP) Forum
Pelco is a member of the Universal Serial Bus (USB) Implementers Forum
Pelco is a contributor to the International Standards for Organization/Electrotechnical Commission (ISO/IEC) Joint Technical Committee 1
(JTC1), “Information Technology,” Subcommittee 29, Working Group 11
•
•
Compliance, ISO/IEC 14496 standard (also known as MPEG-4)
Compliant with International Telecommunication Union (ITU) Recommendation G.711, “Pulse Code Modulation (PCM) of Voice Frequencies”
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PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in
material or workmanship for a period of one year after the date of shipment.
• Six months:
All pan and tilts, scanners, or preset lenses used in continuous motion
applications (preset scan, tour, and auto scan modes)
Pelco will warrant all replacement parts and repairs for 90 days from the date of
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
to a Pelco designated location. Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered under this warranty.
–
Exceptions to this warranty are as noted below:
• Five years:
–
–
–
Fiber optic products
Unshielded Twisted Pair (UTP) transmission products
CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and
MC3651H-2X camera models
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s liability
for any claim, whether based on breach of contract, negligence, infringement of
any rights of any party or product liability, relating to the Products shall not exceed
the price paid by the Dealer to Pelco for such Products. In no event will Pelco be
liable for any special, incidental, or consequential damages (including loss of use,
loss of profit, and claims of third parties) however caused, whether by the
negligence of Pelco or otherwise.
• Three years:
–
–
–
Fixed network cameras and network dome cameras with Sarix® technology
Sarix thermal imaging products (TI and ESTI Series)
Fixed camera models (CCC1390H Series, C10DN Series, C10CH Series, and
IP3701H Series)
–
–
–
–
–
EH1500 Series enclosures
Spectra® IV products (including Spectra IV IP)
Spectra HD dome products
The above warranty provides the Dealer with specific legal rights. The Dealer may
also have additional rights, which are subject to variation from state to state.
Camclosure® Series (IS, ICS, IP) integrated camera systems
DX Series video recorders (except DX9000 Series which is covered for a
period of one year), DVR5100 Series digital video recorders, Digital Sentry®
Series hardware products, DVX Series digital video recorders, and NVR300
Series network video recorders
Endura® Series distributed network-based video products
Genex® Series products (multiplexers, server, and keyboard)
PMCL200/300/400 Series LCD monitors
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100 or
(559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
following information:
1. Model and serial number
2. Date of shipment, P.O. number, sales order number, or Pelco invoice number
3. Details of the defect or problem
–
–
–
–
PMCL5xxF Series and PMCL5xxNB Series LCD monitors
If there is a dispute regarding the warranty of a product that does not fall under
the warranty conditions stated above, please include a written explanation with
the product when returned.
• Two years:
–
–
–
–
Standard varifocal, fixed focal, and motorized zoom lenses
DF5/DF8 Series fixed dome products
Method of return shipment shall be the same or equal to the method by which the
item was received by Pelco.
Legacy® Series integrated positioning systems
Spectra III™, Spectra Mini, Spectra Mini IP, Esprit®, ExSite®, ExSite IP, and
PS20 scanners, including when used in continuous motion applications
RETURNS
–
–
–
–
Esprit Ti and TI2500 Series thermal imaging products
Esprit and WW5700 Series window wiper (excluding wiper blades)
CM6700/CM6800/CM9700 Series matrix
Digital Light Processing (DLP®) displays (except lamp and color wheel). The
lamp and color wheel will be covered for a period of 90 days. The air filter is
not covered under warranty.
To expedite parts returned for repair or credit, please call Pelco at (800) 289-9100
or (559) 292-1981 to obtain an authorization number (CA number if returned for
credit, and RA number if returned for repair) and designated return location.
All merchandise returned for credit may be subject to a 20 percent restocking and
refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid.
Revised 5-6-11
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
REVISION HISTORY
Manual #
C4680M
C4680M-A
Date
1/11
8/11
Comments
Original version.
Added feature descriptions for the V9700 mode and updated some illustrations.
Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its affiliates.
All other product names and services are the property of their respective companies.
© Copyright 2011, Pelco, Inc.
All rights reserved.
Product specifications and availability are subject to change without notice.
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Pelco by Schneider Electric 3500 Pelco Way Clovis, California 93612-5699 United States
USA & Canada Tel (800) 289-9100 Fax (800) 289-9150
International Tel +1 (559) 292-1981 Fax +1 (559) 348-1120
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