Oki Printer 410d User Manual
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CONTENTS  
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3  
Notes, Cautions and Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6  
Printer features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Using your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
About this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Online usage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Printing Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Abbreviations used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Printer components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Operator panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
B410d and B410dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
LED indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Online button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12  
Changing language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Printer menu setup tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
B420dn, B430dn, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Operator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Panel elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Menu functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  
Printing menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Paper recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Paper and envelope types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Transparencies and adhesive labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Postcards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Installing paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30  
Multi purpose tray and manual feed tray . . . . . . . . . . . . . . . . . . . . . . .32  
Paper feed, size and media setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
B410d and B410dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
B420dn, B430dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34  
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Printer drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Windows operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Macintosh operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Choosing a Mac driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Printer settings in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Printing preferences in Windows applications . . . . . . . . . . . . . . . . . . . .38  
PCL emulation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
PS emulation (B430dn) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
Setting from Windows control panel . . . . . . . . . . . . . . . . . . . . . . . . . .44  
Printer settings in Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47  
Power Saving Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
changing the length of time before entering power saving mode. . . . . . .48  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
disabling power saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Contents > 3  
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2-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50  
Auto duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50  
Manual duplex printing using the paper tray (Windows only) . . . . . . . . . . .51  
Manual duplex printing using the Manual Feed Tray (B410d and B410dn)  
or the Multi-Purpose Tray (B420dn and B430dn) . . . . . . . . . . . . . . . . . .53  
Long Edge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53  
Short Edge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54  
Overlays and Macros (Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . .55  
What are overlays and macros? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Creating PostScript overlays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Creating the overlay image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Create and download the project. . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Test printing the overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Printing with PostScript overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57  
Creating PCL Overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Creating the overlay image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Create and download macros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Test printing the macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Defining overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59  
Printing with PCL overlays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
Consumables and maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Consumable order details. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Toner cartridge life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
When to replace the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Replacing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
Image drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
When to replace the image drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Replacing the image drum.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65  
Generating a cleaning page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
B410d and B410dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
B420dn, B430dn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67  
Cleaning the LED array . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70  
Status and error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70  
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70  
Input jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Feed jam or exit jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  
Paper feed problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76  
Software problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Hardware problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78  
Installing options order numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78  
Installation procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79  
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79  
Paper and tray information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81  
Notes/symbols/terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83  
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Contents > 4  
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NOTES, CAUTIONS AND WARNINGS  
NOTE  
A note provides additional information to supplement the main text.  
CAUTION!  
A caution provides additional information which, if ignored, may  
result in equipment malfunction or damage.  
WARNING!  
A warning provides additional information which, if ignored, may  
result in a risk of personal injury.  
For the protection of your product, and in order to ensure that you benefit from its full  
functionality, this model has been designed to operate only with genuine original toner  
cartridges. Any other toner cartridge may not operate at all, even if it is described as  
“compatible”, and if it does work, your product's performance and print quality may be  
degraded.  
Specifications subject to change without notice. All trademarks acknowledged.  
Notes, Cautions and Warnings > 5  
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INTRODUCTION  
Congratulations on purchasing this monochrome page printer.  
Your new printer is designed with a range of advanced features to give you crisp black and  
white pages at high speed on a wide range of print media.  
For your information, a summary of the main features of your printer is given below.  
PRINTER FEATURES  
>
Four different models to choose from: B410d and B410dn, B420dn, B430dn  
(d denotes Duplex included and n denotes Network Interface Card included).  
>
>
>
Memory: 32MB for B410d, B410dn and B420dn; 64MB for B430dn.  
High speed printing: 28ppm A4 and 30ppm Letter.  
Resolution: 1200 x 600 dpi for B410d, B410dn and B420dn; 1200 x 1200 dpi for  
B430dn.  
>
>
Paper handling: 250 sheets (75g/m²) for B410d, B410dn, B430dn; 530 sheets for  
the B420dn.  
Emulation: standard Printer Control Language PCL6, Epson FX, IBM ProPrinter and  
PostScript 3 for B430dn.  
>
>
Barcodes: embedded for SIDM emulations.  
Flash DIMM: 2MB for B410d, B410dn and B420dn and 8MB for B430dn to allow the  
storage of additional fonts or bar codes.  
>
>
USB 2.0 High speed and Parallel interfaces.  
10/100 BASE-TX Network: standard for B410d and B410dn, lets you share this  
valuable resource among users on your office network.  
>
Multi Purpose tray for B420dn and B430dn: to extend the range of media your  
printer can accommodate (capacity 50 sheets (64g/m²) or 10 envelopes), and can  
also use as manual duplex.  
>
>
Manual Feed tray for B410d and B410dn: to feed single sheets, heavy paper stocks,  
envelopes, other special media and can also be used as manual duplex.  
Power save mode for energy efficiency.  
Additionally, the following optional features are also available:  
>
128 and 256MB RAM DIMM: to extend the main memory of your printer and speed  
up the processing of large files.  
>
Second paper tray: to increase your printer’s paper handling capacity by 530 sheets  
(75g/m²).  
USING YOUR PRINTER  
To help you get the most from your printer, the manufacturer has provided a variety of  
supporting materials. A summary of these materials and their purposes is given in the  
following chapter.  
Introduction > 6  
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ABOUT THIS MANUAL  
This manual is the user’s guide (check the Oki Printing Solutions website,  
www.okiprintingsolutions.com, for the most up-to-date version) for your printer and forms  
part of the overall user support listed below:  
>
>
Quick Setup Poster: easy to follow graphical instructions for quick printer setup.  
Setup Guide: more detailed instructions to unpack, connect, power up your printer,  
and install software.  
>
This User’s Guide: to help you to operate your printer and make the best use of its  
many features. Also included are guidelines for troubleshooting and maintenance to  
ensure that it performs at its best. Additionally, information is provided for adding  
optional accessories as your printing needs evolve.  
>
>
Installation Guides: accompany consumable items and optional accessories to  
describe how to install them.  
Online Help: online information associated with the printer driver and the Menu  
Setup Tool (B410n/B410dn) software.  
This manual has been written using more than one printer as a model and the illustrations/  
screenshots reflect this. What you see will be appropriate to the model you are using.  
ONLINE USAGE  
This manual is intended to be read on screen using an Adobe Acrobat Reader. Use the  
navigation and viewing tools provided in Acrobat.  
You can access specific information in two ways:  
>
In the list of bookmarks down the left hand side of your screen, click on the topic of  
interest to jump to the required topic. (If the bookmarks are not available, use the  
Table of Contents.)  
>
In the list of bookmarks click on Index to jump to the Index. (If the bookmarks are  
not available, use the Table of Contents.) Find the term of interest in the  
alphabetically arranged index and click on the associated page number to jump to  
the page containing the subject.  
PRINTING PAGES  
The whole manual, Individual pages, or sections may be printed. The procedure is:  
1.  
2.  
From the toolbar, select File > Print (or press the Ctrl + P keys).  
Choose which pages you wish to print:  
(a) All pages, for the entire manual.  
(b) Current page for the page at which you are looking.  
About this manual > 7  
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(c) Pages from and to for the range of pages you specify by entering their page  
numbers.  
3.  
Click OK.  
ABBREVIATIONS USED  
The following abbreviations are used in this manual:  
ABBREVIATION  
MEANING  
Ctrl  
dpi  
Control  
dots per inch  
DIMM  
d
Dual In-line Memory Module  
duplex  
n
network card installed  
Light Emitting Diode  
Network Interface Card  
Printer Control Language  
PostScript (emulation)  
PostScript Emulation  
Random Access Memory  
LED  
NIC  
PCL  
PS  
PSE  
RAM  
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PRINTER COMPONENTS  
Apart from the Operator panels, which are described in the next chapter, the B410d/  
B410dn/B420dn/B430dn printers look similar from the outside. The important components  
are identified in the representations below.  
16  
2
11  
3
ꢀ
12  
10  
5
6
9
7
15  
13  
8
14  
4
1.  
2.  
3.  
4.  
5.  
6.  
7.  
Operator panel (B430dn shown)  
Output Stacker (150 sheets, face down)  
Output Stacker extension  
Top cover release button  
Multi Purpose Tray (only for B420dn, B430dn.; 50 sheets)(shown in open position)  
Multi Purpose Tray extension  
Paper Tray (250 sheets for B410d, B410dn and B420dn, B430dn; 530 sheets for  
B420dn.)  
8.  
9.  
Paper Tray level indicator  
ON/OFF switch  
10. Rear Output cover  
11. LED array  
12. Image drum  
13. Manual Feed Tray (only for B410d, B410dn and B420dn; single sheet feed) (shown  
in open position)  
14. Toner cartridge  
15. Fuser unit  
16. Top cover  
Printer components > 9  
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17  
18  
24  
23  
19  
20  
21  
22  
17. Power cable connection  
18. Duplex unit  
19. Parallel interface connection  
20. USB interface connection  
21. LAN interface connection (only for B410dn, B420dn and B430dn)  
22. Test button (only for B410dn, B420dn and B430dn)  
23. Memory panel (to upgrade your printer’s memory RAM DIMM)  
24. Cooling fan  
Printer components > 10  
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OPERATOR PANELS  
This chapter describes the function of the operator panel on your printer. It is useful to  
describe the Printer Menu Setup Tool at this point as it provides the B410d and B410dn,  
the equivalent of the menu control panel on the B420dn, B430dn (See “Printer drivers” on  
page 37 for installation of the Printer Menu Setup Tool.)  
B410D AND B410DN  
OPERATOR PANEL  
The B410d and B410dn operator panel consists of 2 indicating LEDs, an LCD (3) and an  
Online (4) button. The LEDs indicate Ready (1) and Attention (2).  
1
3
4
2
LED INDICATORS  
The LED indicators show the status of the printer and have three operating conditions as  
follows:  
>
>
>
Indicator off  
Indicator on  
Flash  
Both LED indicators come on momentarily when power is switched on using the main power  
switch.  
Ready LED (green)  
>
>
Indicator on - the printer is on-line and ready to receive data.  
Indicator off - the printer is off-line and cannot receive data.  
Attention LED (red)  
>
>
Indicator on - this indicates a warning, (e.g. low toner).  
Indicator off - this indicates normal condition.  
The meaning of the indicator LEDs when they flash (x) is summarised as follows:  
NOTE  
The table below is also applicable for the B420dn and B430dn models.  
Operator panels > 11  
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FLASH TYPE  
READY LED (1)  
ATTENTION LED (2)  
MEANING  
Flash  
x
The printer is receiving  
and processing data  
during printing or the  
printer is resetting.  
x
x
There is a printing error,  
for example, a problem  
with paper, the cover is  
open or the paper tray is  
empty while a job is  
processing.  
x
There is a minor error  
with the printer, for  
example, toner is low  
and the image drum  
needs to be changed.  
LCD  
The LCD (3) has two rows of up to 16 alphanumeric digits, displaying print status and error  
messages.  
ONLINE BUTTON  
The primary functions of the Online button (4) are activated by pressing the switch  
momentarily and releasing. The primary functions are as follows:  
>
>
>
>
>
Turning the printer off-line.  
Turning the printer on-line (ready).  
Resuming printing after page overflow.  
Interrupting data processing when the printer is receiving and processing data.  
Resuming data processing.  
The secondary functions of the Online button are activated after turning the printer off line,  
then pressing and holding the switch for four seconds before releasing. The secondary  
functions are as follows:  
>
Printing the demo and menu pages.  
NOTE  
Demo and menu pages can also be printed using the printer’s Printer Menu  
Setup Tool.  
>
Printing any data held in the buffer after printing has been cancelled.  
The other functions of the Online button are activated after turning the printer off line then  
pressing and holding the switch for seven seconds before releasing. The other functions are  
as follows:  
>
Printing a cleaning page.  
NOTE  
A cleaning page can also be printed using the printer’s Printer Menu Setup tool.  
Operator panels > 12  
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>
Resetting the printer and clearing the buffer after printing has been cancelled.  
NOTE  
To reset the printer to the default settings of the manufacturer, the Online  
button is pressed and held down while the printer is switched on with the main  
power switch. The LED indicators blink when the printer has reset to the  
default settings.  
CHANGING LANGUAGE  
The default language used by your printer for display messages and for report printing is  
English. If required, this can be changed to:  
German  
French  
Danish  
Dutch  
Italian  
Turkish  
Portuguese  
Polish  
Spanish  
Swedish  
Russian  
Finnish  
Greek  
Czech  
Hungarian  
Norwegian  
NOTE  
1. The Operator Panel Language Setup Wizard will run automatically when  
you install the printer driver. Follow the instructions provided by this  
utility to set your chosen language.  
2. The list above is neither conclusive nor exhaustive.  
PRINTER MENU SETUP TOOL  
After installing the printer driver software onto your computer, the Printer Menu Setup Tool  
is then automatically installed. See “Printer drivers” on page 37. This Printer Menu Setup  
Tool is used to control and change the various printer settings.  
Using the Printer Menu Setup Tool  
Viewing or changing the printer settings are carried out as follows:  
Click on Start > All Programs > Okidata > Printer Menu Setup Tool and select the  
Printer Menu Setup Tool.  
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MENU FUNCTIONS  
The Printer Menu allows you to view and change the printer’s internal settings. You can  
think of this as the software equivalent of the LCD operator panel.  
The settings are grouped into categories or “menus” such as Information Menu or Print  
Menu.  
Some of these settings are similar to those found in your printer driver or application  
software. The settings that you can change using this software act as the printer’s defaults.  
These can be overridden by the settings in your printer driver or application.  
For example, if you have set the number of copies in the Printer Menu settings to one, this  
will be overridden if you select three copies of your document in the printer driver.  
Information menu  
This menu provides a quick method of listing various items stored within the printer.  
ITEM  
ACTION  
REMARKS  
PRINT MENU MAP  
NETWORK  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
B410dn only  
PRINT FILE LIST  
PRINT PCL FONT  
PRINT PPR FONT  
PRINT FX FONT  
DEMO1  
PRINT ERROR LOG  
USAGE REPORT  
Is displayed only when  
‘USAGE REPORT’ is  
enabled in the Print  
Statistics Menu  
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Print menu  
This menu provides adjustment of various print job related functions.  
ITEM  
DEFAULT  
REMARKS  
COPIES  
1
DUPLEX  
OFF  
MANUAL  
OFF  
PAPER FEED  
AUTO TRAY SWITCH  
TRAY SEQUENCE  
MEDIA CHECK  
RESOLUTION  
TONER SAVE MODE  
ORIENTATION  
LINES PER PAGE  
EDIT SIZE  
TRAY1  
ON  
DOWN  
ENABLE  
600DPI  
DISABLE  
PORTRAIT  
64 LINES  
CASSETTE SIZE  
Media menu  
This menu provides adjustment to suit a wide range of print media.  
ITEM  
DEFAULT  
REMARKS  
TRAY1 PAPERSIZE  
TRAY1 MEDIATYPE  
TRAY1 MEDIAWEIGHT  
TRAY2 PAPERSIZE  
TRAY2 MEDIATYPE  
TRAY2 MEDIAWEIGHT  
MN PAPERSIZE  
A4  
PLAIN  
MEDIUM  
A4  
When Tray2 is installed  
When Tray2 is installed  
When Tray2 is installed  
PLAIN  
MEDIUM  
A4  
MN MEDIATYPE  
PLAIN  
MN MEDIAWEIGHT  
UNIT OF MEASURE  
X DIMENSION  
MEDIUM  
MILLIMETER  
210 MILLIMETER  
297 MILLIMETER  
Y DIMENSION  
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System configuration menu  
This menu adjusts general printer settings to suit the way you prefer to work.  
ITEM  
DEFAULT  
REMARKS  
POW SAVE TIME  
PERSONALITY  
10 MIN  
AUTO EMULATION  
ONLINE  
ON  
CLRABLE WARNING  
AUTO CONTINUE  
MANUAL TIMEOUT  
TIMEOUT INJOB  
TIMEOUT LOCAL  
TIMEOUT NET  
60 SEC  
40 SEC  
40 SEC  
90 SEC  
CONTINUE  
ON  
B410dn only  
LOW TONER  
JAM RECOVERY  
ERROR REPORT  
OFF  
PCL Emulation  
This menu controls the printer’s PCL emulation.  
ITEM  
DEFAULT  
REMARKS  
FONT SOURCE  
FONT NO.  
RESIDENT  
I0  
FONT PITCH  
10.00 CPI  
PC-8  
SYMBOL SET  
A4 PRINT WIDTH  
WHITE PAGE SKIP  
CR FUNCTION  
LF FUNCTION  
PRINT MARGIN  
PEN WIDTH ADJUST  
78 COLUMN  
OFF  
CR  
LF  
NORMAL  
ON  
TRAY ID#  
PCL MNID  
PCL T0ID  
PCL T1ID  
PCL T2ID  
2
4
1
5
When Tray2 is installed  
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PPR Emulation  
This menu controls the printer’s PPR emulation.  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
FONT CONDENSE  
CHARACTER SET  
SYMBOL SET  
10 CPI  
12CPI TO 20CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
LF FUNCTION  
OFF  
CR  
LF  
LINE LENGTH  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
FX Emulation  
This menu controls the printer’s FX emulation.  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
CHARACTER SET  
SYMBOL SET  
10 CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
LINE LENGTH  
OFF  
CR  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
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Parallel menu  
This menu controls the operation of the printer’s parallel data interface.  
ITEM  
DEFAULT  
REMARKS  
PARALLEL  
ENABLE  
BI-DIRECTION  
ECP  
ENABLE  
ENABLE  
ACK WIDTH  
ACK/BUSY TIMING  
I-PRIME  
NARROW  
ACK IN BUSY  
3 MICRO SEC  
USB menu  
This menu controls the operation of the printer’s USB data interface.  
ITEM  
DEFAULT  
REMARKS  
USB  
ENABLE  
ENABLE  
480 Mbps  
ENABLE  
SOFT RESET  
SPEED  
SERIAL NUMBER  
Network menu  
This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface.  
NOTE  
This is applicable to the B410dn model.  
ITEM  
DEFAULT  
REMARKS  
TCP/IP  
ENABLE  
IP VERSION  
NETBEUI  
IPv4  
ENABLE  
NETWARE  
ENABLE  
ETHERTALK  
FRAMETYPE  
IP ADDRESS SET  
IP ADDRESS  
SUBNET MASK  
GATEWAY ADDRESS  
WEB  
ENABLE  
AUTO  
AUTO  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
ENABLE  
TELNET  
DISABLE  
DISABLE  
ENABLE  
FTP  
SNMP  
NETWORK SCALE  
NORMAL  
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ITEM  
DEFAULT  
REMARKS  
HUB LINK SETTING  
FACTORY DEFAULTS  
AUTO NEGOTIATE  
EXECUTE  
Print Statistics menu  
This menu provides information on the number of A4/Letter pages printed and allows you  
to reset the counter.  
ITEM  
DEFAULT  
REMARKS  
USAGE REPORT  
ENABLE  
EXECUTE  
DISABLE  
RESET COUNTER  
GROUP COUNTER  
CHANGE PASSWORD  
Enter the new password  
Maintenance menu  
This menu provides access to various printer maintenance functions.  
ITEM  
DEFAULT  
REMARKS  
MENU RESET  
SAVE MENU  
EXECUTE  
EXECUTE  
ENABLE  
0
POWER SAVE  
PAPER BLACK SET  
DARKNESS  
0
CLEANING  
EXECUTE  
EXECUTE  
RESTORE MENU  
Displayed in Menu when  
Menu settings have been  
stored.  
Usage menu  
This menu is for information only, and provides an indication of total usage of the printer  
and the expected life left in its consumable items. This is particularly useful if you do not  
have a full set of replacement consumables to hand and you need to know how soon you  
will need them.  
ITEM  
DEFAULT  
REMARKS  
DRUM LIFE  
REMAINING%  
An indication of the  
remaining drum life.  
TONER  
REMAINING%  
An indication of how  
much toner is left in the  
cartridge.  
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PRINTING MENU SETTINGS  
The menu settings can be printed as a menu map as follows.  
Using the Online button  
1.  
2.  
Press the Online button to take the printer off-line.  
Press and hold down the Online button for at least four seconds, but less than seven  
seconds.  
3.  
The printer prints a list of the menu settings and a demo print page. See “Online  
button” on page 12.  
Using the Printer Menu Setup Tool  
1.  
Select Start > All Programs > Okidata > Printer Menu Setup Tool.  
The Printer Menu is displayed.  
2.  
3.  
Expand the Information Menu.  
To print a demo page or Menu Map, select either Demo1 or Print Menu Map and  
click Execute.  
Operator panels > 20  
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B420DN, B430DN,  
5
2
7
1
4
3
8
6
OPERATOR PANEL  
The B420dn, B430dn operator panel consists of a menu driven control panel, an LCD  
display and two LED indicators.  
PANEL ELEMENTS  
1.  
Liquid crystal display. (LCD) panel. Two rows of up to 16 alphanumeric digits  
displaying print status, menu items in menu mode and error messages.  
2.  
Menu Scroll Buttons. Press briefly to enter the MENUmode. Press briefly again to  
select the next menu. Press for more than 2 seconds to scroll through the different  
menus.  
3.  
4.  
Back button. Press briefly to return to the previous higher level menu item or exit  
the menu when in MENUmode.  
Enter button. In the ONLINEor OFFLINEmode: press this briefly to enter the MENU  
mode. In the MENUmode: press this briefly to select the menu or setting indicated on  
the LCD.  
NOTE  
When pressed with DATAdisplayed (press and hold for five seconds), it forces  
the printer to print out the remaining data in the printer.  
5.  
Online button. Press to switch between ONLINEand OFFLINEstatus.  
Press to exit the menu and displays ONLINE, when in the MENU mode.  
NOTE  
When pressed in Menu mode, the Online button returns the printer to ONLINE  
status. Also when there is an error indicating wrong paper size, pressing the  
Online button forces the printer to print.  
6.  
7.  
8.  
Cancel button. When printing press to cancel a print job. Press to exit the MENU  
mode and go ONLINE, when in the MENUmode.  
Ready indicator (green). ON indicates ready to receive data. FLASHING  
indicates processing data. OFF indicates Offline.  
Attention indicator (red). ON indicates a warning (e.g. low toner). FLASHING  
indicates an error, (e.g. toner empty). OFF indicates normal condition.  
Operator panels > 21  
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MENU FUNCTIONS  
The Printer Menu allows you to view and change the printer’s internal settings.  
The settings are grouped into categories or “menus” such as Information Menu or Print  
Menu.  
Some of these settings are similar to those found in your printer driver or application  
software. The settings that you can change using this software act as the printer’s defaults.  
These can be overridden by the settings in your printer driver or application.  
For example, if you have set the number of copies in the Printer Menu settings to one, this  
will be overridden if you select three copies of your document in the printer driver.  
Factory default settings are shown in the following tables.  
Information menu  
This menu provides a quick method of listing various items stored within the printer.  
ITEM  
ACTION  
REMARKS  
PRINT MENU MAP  
NETWORK  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
EXECUTE  
PRINT FILE LIST  
PRINT PCL FONT  
PRINT PSE FONT  
PRINT PPR FONT  
PRINT FX FONT  
DEMO 1  
PRINT ERROR LOG  
USAGE REPORT  
Is displayed only when  
‘USAGE REPORT’ is  
enabled in the Print  
Statistics Menu  
Shutdown menu  
This menu shuts down the printer.  
ITEM  
ACTION  
REMARKS  
SHUTDOWN START  
EXECUTE  
Print menu  
This menu provides adjustment of various print job related functions.  
ITEM  
DEFAULT  
REMARKS  
COPIES  
1
DUPLEX  
OFF  
TRAY1  
ON  
PAPER FEED  
AUTO TRAY SWITCH  
TRAY SEQUENCE  
DOWN  
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ITEM  
DEFAULT  
REMARKS  
MP TRAY USAGE  
MEDIA CHECK  
RESOLUTION  
DO NOT USE  
ENABLE  
1200DPI  
TONER SAVE MODE  
ORIENTATION  
LINES PER PAGE  
EDIT SIZE  
DISABLE  
PORTRAIT  
64 LINES  
CASSETTE SIZE  
Media Menu  
This menu provides adjustment to suit a wide range of print media.  
ITEM  
DEFAULT  
REMARKS  
TRAY 1 PAPERSIZE  
TRAY 1 MEDIATYPE  
TRAY 1 MEDIAWEIGHT  
TRAY2 PAPERSIZE  
TRAY2 MEDIATYPE  
TRAY2 MEDIAWEIGHT  
MPT PAPERSIZE  
A4  
PLAIN  
MEDIUM  
A4  
When tray 2 is installed  
When tray 2 is installed  
When tray 2 is installed  
PLAIN  
MEDIUM  
A4  
MPT MEDIATYPE  
PLAIN  
MPT MEDIAWEIGHT  
UNIT OF MEASURE  
X DIMENSION  
MEDIUM  
MILLIMETER  
210 MILLIMETER  
297 MILLIMETER  
Y DIMENSION  
System configuration menu  
This menu adjusts general printer settings to suit the way you prefer to work.  
ITEM  
DEFAULT  
REMARKS  
POW SAVE TIME  
PERSONALITY  
10 MIN  
AUTO EMULATION  
ASCII  
PARA PS-PROTOCOL  
USB PS-PROTOCOL  
NET PS-PROTOCOL  
CLRABLE WARNING  
AUTO CONTINUE  
MANUAL TIMEOUT  
TIMEOUT INJOB  
TIMEOUT LOCAL  
RAW  
RAW  
B430dn only  
ONLINE  
OFF  
60 SEC  
40 SEC  
40 SEC  
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ITEM  
DEFAULT  
REMARKS  
TIMEOUT NET  
LOW TONER  
JAM RECOVERY  
ERROR REPORT  
START UP  
90 SEC  
CONTINUE  
ON  
B430dn only  
OFF  
OFF  
PCL emulation  
This menu controls the printer’s PCL emulation.  
ITEM  
DEFAULT  
REMARKS  
FONT SOURCE  
FONT NO.  
RESIDENT  
I0  
FONT PITCH  
10.00 CPI  
PC-8  
SYMBOL SET  
A4 PRINT WIDTH  
WHITE PAGE SKIP  
CR FUNCTION  
LF FUNCTION  
PRINT MARGIN  
PEN WIDTH ADJUST  
78 COLUMN  
OFF  
CR  
LF  
NORMAL  
ON  
TRAY ID#  
PCL T0ID  
PCL T1ID  
PCL T2ID  
4
1
5
When Tray2 is installed  
PPR Emulation  
This menu controls the printer’s PPR emulation.  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
FONT CONDENSE  
CHARACTER SET  
SYMBOL SET  
10 CPI  
12 CPI to 20 CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
OFF  
CR  
LF FUNCTION  
LF  
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ITEM  
DEFAULT  
REMARKS  
LINE LENGTH  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FX Emulation  
This menu controls the printer’s FX emulation.  
ITEM  
DEFAULT  
REMARKS  
CHARACTER PITCH  
CHARACTER SET  
SYMBOL SET  
10 CPI  
SET-2  
IBM-437  
DISABLE  
NORMAL  
6 LPI  
LETTER O STYLE  
ZERO CHARACTER  
LINE PITCH  
WHITE PAGE SKIP  
CR FUNCTION  
LINE LENGTH  
OFF  
CR  
80 COLUMN  
11.7 INCH  
0.0 INCH  
0.0 INCH  
DISABLE  
SAME  
FORM LENGTH  
TOF POSITION  
LEFT MARGIN  
FIT TO LETTER  
TEXT HEIGHT  
Parallel menu  
This menu controls the operation of the printer’s parallel data interface.  
ITEM  
DEFAULT  
REMARKS  
PARALLEL  
ENABLE  
BI-DIRECTION  
ECP  
ENABLE  
ENABLE  
ACK WIDTH  
ACK/BUSY TIMING  
I-PRIME  
NARROW  
ACK IN BUSY  
DISABLE  
DISABLE  
OFFLINE RECEIVE  
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USB menu  
This menu controls the operation of the printer’s USB data interface.  
ITEM  
DEFAULT  
REMARKS  
USB  
ENABLE  
DISABLE  
480Mbps  
DISABLE  
ENABLE  
SOFT RESET  
SPEED  
OFFLINE RECEIVE  
SERIAL NUMBER  
Network menu  
This menu controls the operation of the printer’s 10Base-T/100Base-TX network interface.  
ITEM  
DEFAULT  
REMARKS  
TCP/IP  
ENABLE  
IP VERSION  
NETBEUI  
IPv4  
ENABLE  
NETWARE  
ENABLE  
ETHERTALK  
FRAMETYPE  
IP ADDRESS SET  
IP ADDRESS  
SUBNET MASK  
GATEWAY ADDRESS  
WEB  
ENABLE  
AUTO  
AUTO  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
xxx.xxx.xxx.xxx  
ENABLE  
TELNET  
DISABLE  
FTP  
DISABLE  
ENABLE  
SNMP  
NETWORK SCALE  
HUB LINK SETTING  
FACTORY DEFAULTS  
NORMAL  
AUTO NEGOTIATE  
EXECUTE  
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Print Statistics menu  
This menu provides information on the number of A4/Letter pages printed and allows you  
to reset the counter.  
ITEM  
DEFAULT  
REMARKS  
USAGE REPORT  
ENABLE  
EXECUTE  
DISABLE  
RESET COUNTER  
GROUP COUNTER  
CHANGE PASSWORD  
Enter the new password.  
Maintenance menu  
This menu provides access to various printer maintenance functions.  
ITEM  
DEFAULT  
REMARKS  
MENU RESET  
SAVE MENU  
EXECUTE  
EXECUTE  
ENABLE  
0
POWER SAVE  
PAPER BLACK SET  
DARKNESS  
0
CLEANING  
EXECUTE  
EXECUTE  
RESTORE MENU  
Displayed in Menu when  
Menu settings have been  
stored.  
Usage menu  
This menu is for information only, and provides an indication of total usage of the printer  
and the expected life left in its consumable items. This is particularly useful if you do not  
have a full set of replacement consumables to hand and you need to know how soon you  
will need them.  
ITEM  
DEFAULT  
REMARKS  
DRUM LIFE  
REMAINING%  
An indication of the  
remaining drum life.  
TONER  
REMAINING%  
An indication of how  
much toner is left in the  
cartridge.  
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PRINTING MENU SETTINGS  
Current menu settings can be confirmed by printing a Menu Map, using the control panel.  
1.  
Press the Menu  
or  
button until the INFORMATION MENU is available, then  
press  
button.  
or  
2.  
3.  
4.  
Press the  
button until the display prompts you to print the menu map.  
Press the  
button to print the menu map.  
button repeatedly to exit the MENUmode.  
Press the Cancel or Online or the  
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PAPER RECOMMENDATIONS  
For guidance on the media you can use with your printer, which input tray and which  
ejection method to use, see the section entitled “Paper and tray information” in the  
“Specifications” chapter.  
NOTE  
The reference to Manual Feed Tray is for the B410d and B410dn models and  
the Multi Purpose Tray is for the B420dn and B430dn models.  
PAPER AND ENVELOPE TYPES  
The manufacturer of this printer recommends the following guidelines when selecting paper  
and envelopes for use in your printer:  
>
Paper and envelopes should be stored flat and away from moisture, direct sunlight  
and heat sources.  
>
Use a smooth finished paper such as copier or laser type paper with a Sheffield  
(smoothness) rating of 250 or less. If in doubt, please ask your paper supplier.  
>
>
Use paper and envelopes that are designed for use in laser type printers.  
The use of heavily laid or textured paper will seriously impact on the life of the  
image drum.  
>
>
>
Do not use very smooth, shiny/glossy paper.  
Do not use heavily embossed headed paper.  
Do not use specially treated papers such as carbon paper, non-carbon paper, thermal  
paper and impact paper.  
>
>
>
>
Avoid using paper with perforations, cut-outs and ragged edges.  
Do not use envelopes with windows or metal clasps.  
Do not use envelopes with self sealing flaps.  
Avoid using damaged or curled envelopes.  
TRANSPARENCIES AND ADHESIVE LABELS  
The manufacturer of this printer recommends the following guidelines when selecting  
transparencies and adhesive labels for use in your printer:  
>
>
>
Always manually feed single sheets using a Manual Feed Tray or Multi Purpose Tray.  
Always use rear output.  
Media must be designed for use in laser printers or photocopiers and must be able to  
withstand 200°C for 0.1 sec.  
>
>
>
Do not use media designed for use in colour laser printers and photocopiers.  
Labels should cover entire carrier sheet.  
Carrier sheet or adhesive must not be exposed to any part of the printer.  
Paper recommendations > 29  
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POSTCARDS  
The manufacturer of this printer recommends the following guidelines when selecting  
postcards for use in your printer:  
>
Always manually feed single postcards using the Manual Feed Tray or Multi Purpose  
Tray, depending on your printer model.  
>
>
>
>
Use unfolded double postcards.  
Use postcards designed for use in laser type printers  
Do not use postcards used for ink jet printers.  
Do not use stamped or picture postcards.  
INSTALLING PAPER  
PAPER TRAY  
NOTE  
If you are topping up the paper in a paper tray, it is recommended that you  
remove the remaining paper from the tray first then add the new paper stock  
followed by the paper you removed. This ensures that the oldest paper is used  
first to help prevent paper jams.  
1.  
Remove the paper tray from the bottom of the printer and place plain paper (1) in  
the tray, keeping the level of the paper in the tray below the paper full guide  
arrowheads shown on the paper guides (2). For loading A4 or Legal size paper, push  
the lever (4) in the arrow direction and extend the paper tray using the rear paper  
support (5).  
1
4
3
2
NOTE  
Load letter headed paper face down and top edge towards the front of the  
paper tray (3).  
Paper recommendations > 30  
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2.  
Adjust the rear paper support (5) to the size of paper you are using by gripping the  
lugs, tilting and sliding the support forwards or backwards as necessary.  
6
7
8
5
3.  
4.  
Adjust the paper guides (5). It is important to adjust the paper guides correctly to  
ensure that the paper is not skewed in the print process. Paper jams may occur if  
this operation is not carried out correctly.  
Replace the tray in the printer (7). The paper level indicator (8) provides a visual  
indication of how much paper is left in the tray.  
NOTE  
If you have the optional second paper tray (Tray 2) and you are printing from  
the first (upper) tray (Tray 1), you can pull out the second (lower) tray to  
reload it. However, if printing from the second (lower) tray, do not pull out the  
first (upper) tray as this will result in a paper jam.  
Face up and face down printing  
For face down printing, make sure the Rear cover is closed (the paper exits from the top  
of the printer). The Output Stacker on the top of the printer stacks printed pages face down,  
capacity 150 sheets of weight 75g/m². Pages printed in reading order (page 1 first) will be  
sorted in reading order (last page on top, facing down).  
For face up printing, make sure the Rear cover is open. In this condition, paper will exit via  
this path, regardless of driver settings.  
Always use this tray in conjunction with the Manual Feed Tray, Multi Purpose Tray or for  
heavyweight stocks to reduce the possibility of paper jams.  
See “Paper and tray information” on page 81.  
Automatic feed sequence  
With no optional feed trays installed, the Autotray function in the Print Menu is set by  
default to ON and the Tray sequence function is set to DOWN. In this way, if a tray runs  
out of paper, automatic feed will take place in the order Tray 1, Tray 2 (if fitted), Multi  
Purpose Tray or the Manual Feed Tray, provided that these trays are set up for identical  
media. Also, configure the media size and media weight for the respective trays in the  
operator panel or Printer Menu Setup tool, depending on your printer model.  
Paper recommendations > 31  
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MULTI PURPOSE TRAY AND MANUAL FEED TRAY  
1.  
B420, B320: Pull down the Multi Purpose Tray (1), fold out the paper supports (2),  
and adjust the paper guides to the width of the paper (4).  
B410: Pull down the Manual Feed Tray (1), and adjust the paper guides (2) to the  
width of the paper.  
3
1
2
1
4
2
B420/B430  
2.  
B420, B430: Load the paper into the Multi Purpose Tray and push the set button  
(3). Ensure that the paper is loaded below the arrow level (5) to avoid paper jam.  
NOTE  
Do not exceed the paper capacity of approximately 50 sheets or 10 envelopes  
depending on the media weight.  
B410: Load single sheet at a time into the Manual Feed Tray.  
5
B420/B430  
> For single-sided printing on headed paper load the paper with the pre-printed side  
up and top edge into the printer.  
> For two-sided (duplex) printing on headed paper, load the paper with the pre-  
printed side down and top edge away from the printer.  
Paper recommendations > 32  
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> Envelopes should be loaded flap down, face up with the top edge to the left and  
short edge into the printer.  
NOTE  
Do not select Duplex printing on envelopes.  
> Load Transparencies face up and top edge into the printer.  
> For heavyweight paper or cardstock open the rear output cover to collect the  
printed output. This will give the paper a nearly straight path through the  
machine, avoiding paper jams and damage to the paper.  
3.  
B420, B430: If required, set the media size and orientation in the media menu  
using the control panel, then issue the print command.  
B410: If required, set the media size and orientation in the Printer Menu Setup tool,  
then issue the print command.  
CAUTION!  
Damage to the printer may occur if the incorrect paper setting is  
used when printing on a different media.  
NOTE  
> You can also set the media type in your printer driver. However, the  
printer driver settings will override the settings on the control panel or  
Printer Menu Setup Tool.  
> Remember to reset the printer for normal paper after printing on a  
different media.  
PAPER FEED, SIZE AND MEDIA SETTING  
The process used to fuse (fix) the printed image to the paper involves a mixture of pressure  
and heat. Too much heat will cause lightweight paper to crease or curl and corrugations in  
transparencies. Too little heat will cause the image not to fuse fully into heavyweight paper.  
NOTE  
Although media properties can be set in the printer driver for particular jobs,  
when filling a tray with media it is recommended that you manually set the  
printer to match the media as described here.  
B410D AND B410DN  
You can change the media type as follows:  
1.  
2.  
3.  
Start the Printer Menu Setup tool.  
Click Media Menu.  
Click on the paper tray being used. Adjust the media type to the required setting  
and, if necessary, the paper size to the size of the paper being used.  
4.  
Click on the Setup tab and click Apply the changed settings, then OK to set the  
printer to the new media type.  
Paper recommendations > 33  
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B420DN, B430DN  
Using the control panel on your printer, you can choose:  
>
>
>
>
which paper to use  
the size of the paper you wish to use  
the weight of the paper (thickness)  
the type of paper  
NOTE  
> If the settings in the printer differ from those selected on your computer,  
the printer will not print and the LCD will display an error message.  
> The following printer settings are given as a guide only. Some software  
applications require the paper feed, size and media settings to be selected  
from within the application (page setup).  
> Although media properties can be set in the printer driver for particular  
jobs, it is recommended that when filling a tray with media you manually  
set the printer to match the media as described here.  
Paper feed selection  
The paper feed, paper size, paper weight and media type can be set manually on the printer  
using the control panel as follows.  
1.  
Press the Menu  
or  
button repeatedly until PRINT MENUis displayed, then  
press the  
Press the  
button.  
or  
button. An asterisk (*) appears next to the selected paper feed.  
2.  
3.  
4.  
button until the required paper feed is displayed.  
Press the  
Press the Cancel or Online or the  
button repeatedly to exit the MENU mode.  
NOTE  
When the AUTO TRAY SWITCHis set to ONand more than one paper tray is  
fitted, paper feed automatically switches to the next available paper tray,  
providing non-stop printing.  
Paper size  
Set the paper size as follows.  
NOTE  
> When using paper trays, standard paper sizes are recognised  
automatically with CASSETTE SIZE (default setting) selected. Paper size  
need only be set for custom paper sizes.  
> When using the Multi Purpose Tray, the paper size has to be selected.  
1.  
2.  
Press the Menu  
or  
button until PRINT MENUis displayed, then press  
button.  
Press either  
button.  
or  
button repeatedly until EDIT SIZEis displayed, then press  
Paper recommendations > 34  
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3.  
Press either  
or  
button until the required paper size is displayed, then press  
the button. An asterisk (*) appears next to the selected paper size.  
4.  
5.  
Press the Cancel or Online or the  
button repeatedly to exit the MENUmode.  
Select the correct paper settings in the printer driver before printing the file.  
Media type and weight  
Set media type and weight as follows:  
CAUTION!  
If media type or media weight are not correctly set, print quality  
deteriorates and the fuser roller may be damaged.  
1.  
2.  
Press the Menu  
or  
button until MEDIA MENUis displayed, then press the  
button.  
Press the  
or  
button until MEDIA TYPEor MEDIA WEIGHTfor the required tray  
button.  
is displayed, then press  
3.  
Press the  
or  
button until the required paper type or weight is displayed,  
then press the  
weight.  
button. An asterisk (*) appears next to the selected paper type or  
4.  
5.  
Press the Cancel or Online or the  
button repeatedly to exit the MENUmode.  
Select the correct paper settings in the printer driver before printing the file.  
Paper recommendations > 35  
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INTERFACES  
Your printer is equipped with a selection of data interfaces:  
1.  
2.  
Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE  
1284 compliant) parallel cable.  
USB – For connection to a PC running Windows 2000 or later or Mac OS X or later.  
This port requires a cable conforming to USB version 2.0 or above.  
The operation of a printer is not assured if a USB compatible device is connected  
concurrently with other USB-compatible machines.  
When connecting multiple printers of the same type, they appear as *****, *****  
(2), ***** (3), etc. These numbers depend on the order of connecting or turning on  
each printer.  
3.  
LAN – For network cable connection. This port is standard on the B410dn, B420dn  
and B430dn.  
NOTE  
> It is not recommended that you connect serial/USB and parallel cables to  
the printer simultaneously.  
> Interface cables are not supplied with your printer.  
If you are connecting your printer directly to a stand alone computer proceed to the chapter  
entitled “Printer Drivers”.  
If your printer is to be installed as a network printer, please refer to the relevant section in  
the User’s Guide for the network interface card for further details on how to configure the  
network connection before installing the printer drivers.  
NOTE  
Administrator’s authority is required when installing a network connection.  
Interfaces > 36  
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PRINTER DRIVERS  
This chapter describes how to install a printer driver on two types of operating system –  
Windows and Macintosh.  
The printer drivers are all contained on the printer driver CD-ROM (CD1). Please refer to  
the readme file on this CD for the latest information on printer driver installation.  
WINDOWS OPERATING SYSTEMS  
1.  
With Windows running, insert the printer driver CD-ROM (CD1) into your CD-ROM  
drive.  
2.  
If the CD does not run automatically, use Start > Run... and enter E:\setup (where E  
is your CD-ROM drive) in the Open field.  
3.  
4.  
5.  
Click on OK.  
Select your printer model.  
Click on Driver Installation > Install Printer Driver and follow the on-screen prompts  
to complete your printer driver installation.  
NOTE  
Take time to note the facilities available on the CD. For example, the Help  
facility briefly describes each of the Software Utilities.  
6.  
7.  
For the B410d and B410dn only, once the driver has  
been installed, the Printer Menu Setup tool (at  
right) is then automatically installed and the operator  
panel language switching utility will run automatically.  
For the B420dn and B430dn, once the driver has been  
installed, the operator panel language switching utility  
will run automatically. Choose your preferred operating  
language. See “Changing language” on page 13.  
INSTALLED OPTIONS  
Certain options may have been installed in your printer. For  
those that are installed, check that they appear enabled on  
the Menu Map.  
Ensure that your options are set up in the printer driver(s) by  
making the appropriate settings on the Device Options tab  
(PCL emulation) and/or Device Settings tab (PS emulation)  
described in the chapter entitled “Operation”.  
MACINTOSH OPERATING SYSTEMS  
Please refer to the readme file on the CD for details on installing the appropriate Macintosh  
drivers.  
INSTALLED OPTIONS  
Ensure that any installed options are enabled in the printer driver.  
CHOOSING A MAC DRIVER  
The B410d, B410dn and B420dn models allow you to use only a PCL Mac driver.  
The B430dn models can also use a PS driver on Macintosh operating systems.  
Printer drivers > 37  
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OPERATION  
This chapter provides a broad outline of how to operate your printer from either a Windows  
or a Macintosh environment. In the former, while PCL emulation is available on all printer  
models, PS emulation is available on the B430dn models.  
PRINTER SETTINGS IN WINDOWS  
NOTE  
The illustrations in this guide relate to Windows XP PCL and PS emulations –  
other operating system windows may appear slightly different but the  
principles are the same.  
The operator panel controlled menus and Printer Menu Setup Tool (described in the chapter  
entitled “Operator panels”) provide access to many options.  
The Windows printer driver also contains settings for many of these items. Where items in  
the printer driver are the same as those in the operator panel and Printer Menu Setup Tool  
menus, and you print documents from Windows, the settings in the Windows printer driver  
will override those settings in the operator panel and Printer Menu Setup Tool menus.  
PRINTING PREFERENCES IN WINDOWS APPLICATIONS  
When you choose to print your document from a Windows application program a Print  
dialogue box appears. This dialogue usually specifies the name of the printer on which you  
will print your document. Next to the printer name is a Properties button.  
When you click Properties a new window opens which contains a short list of the printer  
settings available in the driver, which you can choose for this document. The settings  
available from within your application are only those which you may want to change for  
specific applications or documents. Settings you change here will usually only last for as  
long as the particular application program is running.  
PCL EMULATION  
The tabs available are the Setup Tab, the Job Options Tab and the Image Tab.  
Operation > 38  
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Setup tab  
1.  
2.  
Paper size should be the same as the page size of your document (unless you wish  
to scale the printout to fit another size), and should also be the same as the size of  
paper you will feed into the printer.  
You can choose the source of the paper to feed, which may be Tray 1 (the standard  
paper tray), Manual Feed Tray (B410d and B410dn), Tray 2 (if you have the optional  
second paper tray installed) or the Multi Purpose Tray (B420dn, B430dn). You can  
also click on the appropriate part of the screen graphic to select your preferred tray.  
3.  
4.  
A variety of document finishing options can be selected, such as normal one page  
per sheet, or N-up (where N can be 2 or 4) for printing scaled down pages at more  
than one page per sheet.  
Under 2-sided Printing, you can choose from auto or manual. Under manual 2-sided  
Printing you can choose to print on one side of a sheet only or to use 2-sided  
printing (duplex printing). Your printer allows you to carry out manual duplex  
printing, meaning you must pass the paper through the printer twice. For more  
information, see “2-sided printing” on page 50. The Duplex Help button also offers  
guidelines on how to carry out manual duplex printing.  
5.  
6.  
If you have changed some printing preferences before and saved them as a set, you  
can recall them to avoid having to set them individually each time you need them.  
A single on-screen button restores the default settings.  
Operation > 39  
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Job options tab  
My Printer Printing Preferences  
4
5
6
1
2
3
7
1.  
>
The output resolution of the printed page can be set as follows.  
The ProQ1200 setting for B410d and B410dn prints at 2400 x 600dpi. This setting  
requires the most printer memory and takes the longest to print. Your printed pages  
can be scaled to fit larger or smaller stationery. It is the best option for printing  
photographs.  
> The High Quality setting prints at 1200 x 600dpi for B410d, B410dn and B420dn,  
and 1200 x 1200dpi for B430dn and is the best option for printing vector objects  
such as graphics and text.  
> The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs.  
> The Draft setting prints at 300 x 300dpi and is suitable for printing draft  
documents that contain mainly text. You can select Toner Saving to save toner for  
some print jobs.  
2.  
3.  
Page orientation can be set to either portrait (tall) or landscape (wide). Both views  
can be rotated by 180 degrees.  
You can print watermark text behind the main page image. This is useful for marking  
documents as draft, confidential, etc.  
If you would like to print on special stationery, such as forms and letterhead, but do  
not want to use pre-printed stationery, you can create your own using Overlays (for  
B430dn). For more information on Overlays and Macros refer to “Overlays and Macros  
(Windows only)” on page 55. The Overlays button also offers guidelines on how to  
carry out manual duplex printing.  
4.  
In Raster (bitmap) mode, processing of the page image is done in the computer  
leaving little processing for the printer to do, although the file size may be large. In  
Vector mode, file sizes may be smaller and so transmission over a network, for  
example, may be faster. These effects are more pronounced for graphics printing  
than for text printing.  
5.  
6.  
7.  
You can select up to 999 copies to print consecutively, although you will need to top  
up the paper tray during such a long print run.  
Your printed pages can be scaled to fit larger or smaller stationery, within a range of  
25% to 400% of the original size.  
A single on-screen button restores the default settings.  
Operation > 40  
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Image tab  
1
2
3
4
5
1.  
Dithering produces an intermediate greyscale by adjusting the combination of dots  
used in printing. Selecting a setting determines the degree of detail with which a  
graphics image will be printed. Mesh determines that a screen of dots is used for  
dithering while Line Art determines that an array of lines is used for dithering.  
2.  
3.  
Select dithering texture by setting the size of dots used in the halftone screen.  
Set this control to print greyscale effects in black without dithering. Select the  
check-box to disable greyscale printing or de-select the check-box to enable  
greyscale printing.  
4.  
5.  
You can manually adjust lightness (the higher the setting the lighter the print) and  
contrast (the higher the setting the greater the contrast).  
A single on-screen button restores the default settings.  
Operation > 41  
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PS EMULATION (B430DN)  
The tabs available are the Layout Tab, the Paper/Quality Taband the Job Options Tab.  
Layout tab  
My Printer Printing Preferences  
1
2
3
4
5
1.  
2.  
Page orientation can be set to portrait (tall), landscape (wide) or landscape rotated  
by 180 degrees.  
Print on both sides (duplex printing) can be set to long edge or short edge of the  
document.  
3.  
4.  
Printed page order can be set as front to back or back to front of the document.  
Set the number of pages to be printed on a single sheet. You can also set it to print  
a booklet.  
5.  
Click the Advanced button to be able to set further document options as follows:  
My Printer Advanced Options  
1
2
3
1.  
2.  
3.  
Select the required printed paper size.  
You can substitute another font for TrueType Font.  
You can set other document options as required, including PostScript options and  
printer features.  
Operation > 42  
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Paper/Quality tab  
You can set the paper source or leave it as automatic selection and by using the Advanced  
button you have access to the same set of options as described above for the Layout Tab.  
Job options tab  
3
4
1
5
2
6
1.  
The output resolution of the printed page can be set as follows.  
> The ProQ1200 for B410d and B410dn setting prints at 2400 x 600dpi. This setting  
requires the most printer memory and takes the longest to print. It is the best  
option for printing photographs.  
> The High Quality setting prints at 1200 x 600dpi for B410d, B410dn and B420dn,  
and 1200 x 1200dpi for B430dn and is the best option for printing vector objects  
such as graphics and text.  
> The Normal setting prints at 600 x 600dpi and is suitable for most printing jobs.  
You can select Toner Saving to save toner for some print jobs.  
Operation > 43  
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2.  
3.  
You can print watermark text behind the main page image. This is useful for marking  
documents as draft, confidential, etc.  
If you would like to print on special stationery, such as forms and letterhead, but do  
not want to use pre-printed stationery, you can create your own using Overlays (for  
B430dn). For more information on Overlays and Macros, refer to “Overlays and  
Macros (Windows only)” on page 55. The Overlays button also offers guidelines on  
how to carry out manual duplex printing.  
You can select up to 999 copies to print consecutively, although you will need to top  
up the paper tray during such a long print run.  
4.  
5.  
Your printed pages can be scaled to fit larger or smaller stationery.  
Using the Advanced button gives you access to the facility to set mirror image  
printing and negative image printing.  
6.  
A single on-screen button restores the default settings.  
SETTING FROM WINDOWS CONTROL PANEL  
When you open the driver properties window directly from Windows, rather than from  
within an application program, a somewhat more extensive range of settings is provided.  
Changes made here will generally affect all documents you print from Windows  
applications, and will be remembered from one Windows session to the next.  
PCL emulation  
The main tabs are the General Tab, Advanced Tab and Device Options Tab.  
General tab  
My Printer Properties  
1
2
3
1.  
2.  
This area lists some of the main features of your printer, including optional items.  
This button opens the same windows as described earlier for items which can be set  
from within application programs. Changes you make here, however, will become  
the new default settings for all Windows applications.  
3.  
This button prints a test page to ensure that your printer is working.  
NOTE  
The above features are provided by the Windows XP operating system and will  
vary with other operating systems.  
Operation > 44  
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Advanced tab  
My Printer Properties  
1
2
3
4
5
6
7
8
9
10  
1.  
2.  
You can specify which times of day your printer will be available.  
Indicates current priority, from 1 (lowest) to 99 (highest). Highest priority  
documents will print first.  
3.  
Specifies that documents should be spooled (stored in a special print file) before  
being printed. The document is then printed in the background, allowing your  
application program to become available more quickly. Options follow:  
This specifies that printing should not start until the last page has been spooled. If  
your application program needs a lot of time for further computation in the middle of  
printing, causing the print job to pause for more than a short period, the printer could  
prematurely assume that the document has finished. Selecting this option would  
prevent that situation, but printing will be completed a little later, as the start is  
delayed.  
This is the opposite choice to the one above. Printing starts as soon as possible after  
the document begins spooling.  
4.  
5.  
This specifies that the document should not be spooled, but printed directly. Your  
application will not normally be ready for further use until the print job is complete.  
This requires less disk space on your computer, since there is no spool file.  
Directs the spooler to check the document setup and match it to the printer setup  
before sending the document to print. If a mismatch is detected, the document is  
held in the print queue and does not print until the printer setup is changed and the  
document restarted from the print queue. Mismatched documents in the queue will  
not prevent correctly matched documents from printing.  
6.  
Specifies that the spooler should favour documents which have completed spooling  
when deciding which document to print next, even if completed documents are lower  
priority than documents which are still spooling. If no documents have completed  
spooling, the spooler will favour larger spooling documents over shorter ones. Use  
this option if you want to maximise printer efficiency. When this option is disabled  
the spooler chooses documents based only on their priority settings.  
7.  
8.  
Specifies that the spooler should not delete documents after they are completed.  
This allows documents to be re submitted to the printer from the spooler instead of  
printing again from the application program. If you use this option frequently it will  
require large amounts of disk space on your computer.  
Specifies whether advanced features, such as pages per sheet, are available,  
depending on your printer. For normal printing keep this option enabled. If  
Operation > 45  
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compatibility problems occur you can disable the feature. However, these advanced  
options may then not be available, even though the hardware might support them.  
9.  
This button provides access to the same setup windows as when printing from  
applications. Changes made via the Windows Control Panel become the Windows  
default settings.  
10. You can design and specify a separator page that prints between documents. This is  
particularly useful on a shared printer to help each user find their own documents in  
the output stack.  
NOTE  
The above features are provided by the Windows XP operating system and will  
vary with other operating systems.  
Device options tab  
In this window you can select which optional upgrades are installed on your printer. See  
the chapter entitled “Installing options”.  
PS emulation (B430dn)  
The main tabs are the General Tab, Advanced Tab and Device Settings Tab. The  
General and Advanced tabs are the same as for PCL emulation described earlier.  
Operation > 46  
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Device settings tab  
1
2
3
1.  
2.  
3.  
You can set the desired paper sizes in each of the available paper feed trays.  
You can make a variety of font settings depending on your application.  
You can set which optional upgrades are installed on your printer. See the chapter  
entitled “Installing options”.  
PRINTER SETTINGS IN MACINTOSH  
Refer to the readme file on the driver CD and the online help provided in the driver  
software.  
Operation > 47  
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POWER SAVING MODE  
Power Saving sets how long the printer waits before going into standby mode. In standby  
mode your printer’s energy consumption is reduced. You can specify the length of time  
before a printer enters power saving mode by setting a larger value.  
NOTE  
The printer’s Power Save mode default setting is Enabled, 10 minutes.  
CHANGING THE LENGTH OF TIME BEFORE ENTERING POWER SAVING MODE  
B410d and B410dn  
Use the Menu Setup Tool  
1.  
Select Start > Programs > Oki Data > OKI B410 printer Menu Setup Tool > Printer  
Menu Setup Tool.  
2.  
3.  
Double-click System Configuration Menu then select Power Save Time.  
Click on the drop-down menu and select the desired power save time (1 to 240  
minutes).  
4.  
5.  
Click Setup > Apply the Changed Setting. The setting change is completed when  
a message dialog box appears saying “ The setting has been applied to the printer.”  
Click OK.  
B420dn and B430dn  
Use the Printer Menu via the Operator Panel  
1.  
Press the Menu  
or  
button until System Configuration Menu appears.  
Press  
Press  
.
2.  
3.  
or  
or  
until Power Save Time appears. Press  
.
Press  
until the desired setting appears (1 to 240 minutes). Press  
.
An asterisk (*) will appear to confirm the selection.  
4.  
Press Online.  
DISABLING POWER SAVING MODE  
B410d and B410dn  
Use the Menu Setup Tool  
1.  
Select Start > Programs > Oki Data > OKI B410 printer Menu Setup Tool > Printer  
Menu Setup Tool.  
2.  
3.  
4.  
Double-click Maintenance Menu then click Power Save Mode.  
Click on the drop-down menu and select Disable.  
Click Setup > Apply the Changed Setting. The setting change is completed when  
a message dialog box appears saying “ The setting has been applied to the printer.”  
5.  
Click OK.  
Operation > 48  
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B420dn and B430dn  
Use the Printer Menu via the Operator Panel  
1.  
2.  
3.  
Press the Menu  
or  
button until Maintenance Menu appears. Press  
.
Press  
or  
until Power Save appears. Press  
.
Press  
or  
until Disable appears. Press  
. An asterisk (*) will appear to  
confirm the selection.  
4.  
Press Online.  
Operation > 49  
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2-SIDED PRINTING  
The duplex unit adds the function of two-sided printing, using less paper and making large  
documents easier to handle. It also enables booklet printing, which uses even less paper.  
This printer has the option of Auto Duplex and Manual Duplex printing.  
NOTE  
The steps in the process relate to Windows XP PCL. Other operating system  
windows may appear slightly different, but the principles are the same.  
AUTO DUPLEX PRINTING  
This option provides automatic two-sided printing only for Letter, A4, Legal 13 and 14 and  
Custom paper sizes, using paper stocks from 60 - 105g/m2 (16 - 28 lb).  
NOTE  
For A4, A5, A6, B5, Letter, Legal 13 and 14, Statement, Executive and  
Custom paper sizes, using paper stocks from 60 - 124g/m2, see  
Manual Duplex Printing page 51.  
To carry out Auto Duplex Printing:  
1.  
2.  
Select File -> Print and click the Properties button.  
Select the input tray: Tray1 (or optional Tray2), or Manual Feed Tray (B410d and  
B410dn), or Multi Purpose Tray (B420dn, B430dn) from the Source drop down.  
3.  
4.  
In the 2-Sided Printing drop down menu, select either Long Edge (Auto) or  
Short Edge (Auto) according to your printing preferences.  
Click the OK button.  
NOTE  
If you require further information, click the Duplex Help button.  
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MANUAL DUPLEX PRINTING USING THE PAPER TRAY (WINDOWS ONLY)  
NOTE  
Manual Duplex printing is available only for Windows PCL Driver.  
You cannot use A6 paper size for printing from Tray 1 or Tray 2 (option).  
To carry out 2-sided, or Manual Duplex Printing you must pass paper through the printer  
twice.  
1.  
2.  
3.  
4.  
Ensure that there is enough paper in the Paper Tray to carry out the print job.  
Select File -> Print and click the Properties button.  
Select the Tray1 from the Source drop down.  
In the 2-Sided Printing drop down menu, select either Long Edge (Manual) or  
Short Edge (Manual) according to your printing preferences. Click OK.  
If you require further information, click the Duplex Help button.  
5.  
6.  
Then, click the OK button.  
Every second page (1) of your document is printed first. When this is complete, a  
message appears on the display panel prompting you to take the paper, flip it and  
replace it in the Paper Tray.  
3
1
2
7.  
Open the Paper Tray (2).  
2-sided printing > 51  
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8.  
Take the printed paper from the Output Stacker (3) and place it in the Paper Tray,  
ensuring that the printed side is facing up and the bottom of the page facing into the  
printer (4).  
4
9.  
Close the Paper Tray and press the Online button. The message window should  
disappear from your screen and the document finishes printing the remaining pages  
of your document.  
NOTE  
You must press the Online button to start the printing for other side. The  
default time is set to one minute, failing which, the data is deleted and not  
printed.  
2-sided printing > 52  
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MANUAL DUPLEX PRINTING USING THE MANUAL FEED TRAY (B410D AND B410DN)  
OR THE MULTI-PURPOSE TRAY (B420DN AND B430DN)  
NOTE  
You can use A4, A5, A6, B5, Letter, Legal 13 and 14, Statement,  
Executive and Custom paper sizes, using paper stocks from 60 - 124g/  
m2.  
1.  
2.  
Position the paper guides on the Manual Feed Tray or Multi-Purpose Tray according  
to the paper size.  
Place paper (one sheet at a time for B410 models) in the Manual Feed Tray or up to  
50 sheets in the Multi-Purpose Tray (B420dn and B430dn). The paper is  
automatically gripped in position.  
3.  
4.  
5.  
Select File -> Print to display the Print dialog box.  
Click the Properties button.  
Select Manual Feed Tray (B410 models), or Multi-Purpose Tray (B420DN and  
B430DN) from the Source drop down.  
6.  
7.  
On the 2-sided printing drop down menu, select either Long Edge (Manual) or  
Short Edge (Manual) according to your printing preferences. Click OK.  
When every second page has printed, take the paper from the output stacker.  
Set the paper one page at a time in the B410 Manual Feed Tray (or the entire stack  
in the B420dn and B430dn Multi-Purpose Feeder) with the printed side facing down  
and the top of the page facing into the printer. Ensure that the paper is gripped in  
place.  
LONG EDGE.  
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SHORT EDGE.  
8.  
Press the Online button. The remaining page(s) of your document print on the  
blank side of the paper, one sheet at a time as you feed it into the B410 Manual Feed  
Tray or the stack of pages from the Multi-Purpose Feeder (B420 and B430).  
2-sided printing > 54  
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OVERLAYS AND MACROS (WINDOWS ONLY)  
WHAT ARE OVERLAYS AND MACROS?  
If you would like to print on special stationery, such as forms and letterhead, but do not  
want to use pre-printed stationery, you can create your own using these advanced  
features.  
You can use PostScript overlays to generate all your special stationery and store it in the  
printer for use whenever you need it. If you have chosen to install the PCL driver, macros  
perform a similar function.  
You can create several overlays or macros, and combine them in any way you like to  
produce a variety of forms and other special stationery. Each image can be printed on just  
the first page of a document, on all pages, on alternate pages, or just the pages that you  
specify.  
CREATING POSTSCRIPT OVERLAYS  
Three steps are required to create an overlay:  
1.  
Create the form data using your own application software and print it to a printer  
(.PRN) file.  
2.  
Use the Storage Device Manager utility software supplied on CD with your printer to  
create a “project file,” import the.PRN file(s), and download the generated filter  
(.HST) file to the printer. The project file will contain one or more overlay images  
which are functionally related, such as the cover page and the continuation page  
images for business letters.  
3.  
Use downloaded files to define your overlays ready for use when printing your  
documents.  
When printing overlay files to disk, do not select any special features, such as two-sided  
printing or multiple copies. These are not appropriate to overlays, they apply only to your  
final documents.  
CREATING THE OVERLAY IMAGE  
1.  
Use your preferred application, perhaps a graphics program, to create the required  
overlay image and save it.  
2.  
3.  
Open your application’s Print… dialogue.  
1
3
2
Make sure that the selected printer name (1) is  
that of your PostScript printer driver.  
4.  
5.  
Select the Print To File (2) option.  
Click the Properties button (3) to open the  
Document Properties window.  
6.  
On the Overlay tab, choose Create Form from the  
drop-down list (4).  
4
7.  
8.  
9.  
Click OK to close the Document Properties window.  
Click OK again to close the Print dialogue.  
When prompted for a print file name, enter a  
meaningful name with the extension.PRN.  
10. Close your application.  
Overlays and Macros (Windows only) > 55  
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CREATE AND DOWNLOAD THE PROJECT  
1.  
From the Windows Start menu, start Storage Device Manager (SDM) and allow  
SDM to discover the printer.  
2.  
3.  
4.  
5.  
Choose Projects→New Project.  
Choose Projects→Add File to Project.  
Set the Files of Type drop-down list to PRN Files(*.prn).  
Navigate to the folder where the.PRN files are stored and select one or more of these  
to include in your overlay set.  
You can have more than one printer (.PRN) file in a project. For example, one for top  
pages and another for continuation pages. Use standard Windows techniques (Shift  
or Ctrl keys) to select multiple files simultaneously if you need to.  
6.  
7.  
Click Open to add these files to the current project.  
When a message box appears confirming that a filter file has been created, click OK  
to clear the message.  
8.  
9.  
The project window will display one.HST file for each printer file added. Make a  
careful note of each of these names. Ensure that you note them exactly as they  
appear, they are case sensitive, and you will need them later.  
Choose Projects→Save Project and enter a meaningful name (e.g. “Letter  
Stationery”) so that you can recognise it later if you want to modify it.  
10. Choose Projects→Send Project Files to Printer to download the project to the  
printer.  
If you have a hard disk in the printer, SDM will automatically download files to it. If  
not, SDM will download files to flash memory. If you have a hard disk but still prefer  
to download to flash memory, double-click the file name in the Project window and  
under Volume, type in %Flash0% and then click OK.  
11. When the message “Command Issued” appears confirming that the download is  
complete, click OK to clear the message.  
TEST PRINTING THE OVERLAY  
1.  
2.  
Click on the printer icon for the relevant printer and choose Printers→Test Form.  
In the Test PostScript Form window, to test each overlay select it and click OK. There  
will be a short pause while the printer processes the form, and then it will print.  
3.  
4.  
When each overlay has been tested, click Exit.  
Click the standard Windows Close (X) button, or choose Projects→Exit to close  
Storage Device Manager.  
DEFINING OVERLAYS  
This is the final step before the new overlays are ready for use.  
1.  
2.  
3.  
Open the Printers (called “Printers and Faxes” in Windows XP) window via the Start  
menu or the Windows Control Panel.  
Right-click on the Relevant PostScript printer icon and choose Printing  
Preferences from the pop-up menu.  
On the Overlay tab, click the New button.  
Overlays and Macros (Windows only) > 56  
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4.  
5.  
In the Define Overlays window, enter a suitable name (2)  
for this overlay and choose which page(s) (3) of your  
documents will use this overlay.  
2
3
Enter the name of the overlay file (4) exactly as it appeared  
in the Storage Device Manager project window. Remember  
that this name is case sensitive.  
4
5
If you forgot to note the overlay names when you created  
them, you can find them using Storage Device Manager to  
view the project file, or the printer’s Information Menu to  
print a file list and identify them from there.  
6.  
7.  
Click Add (5) to add this overlay into the defined overlays list.  
Click OK to close the Define Overlay window.  
The new overlay now appears in the Defined Overlays list in the printer properties  
window.  
8.  
9.  
Repeat the above procedure if you wish to define more overlays.  
When done, click OK to close the printer properties window.  
Your new overlays are now ready and available to be used for any future documents you  
wish.  
PRINTING WITH POSTSCRIPT OVERLAYS  
Once you have defined your overlays you are ready to use them for any documents you  
wish. The example illustrated here uses two overlays for business letters. The first prints  
on just the top page, and the second prints on any or all subsequent pages.  
1.  
Prepare your document in the normal way using your own application software.  
Remember, if necessary, to format the document so that it will fit within the  
appropriate space.  
2.  
Open your application’s Print… dialogue and choose any options you will require,  
ensuring that the target printer is your PostScript printer driver in which the overlays  
have been defined.  
3.  
4.  
Click the Properties button to open the Printing Preferences window.  
On the Overlays tab, choose Use Overlay from the  
drop-down list (1).  
1
5.  
6.  
Click on the first overlay (2) you wish to use. In this  
example it is the Cover Page overlay. Then click the  
Add button (3).  
3
2
If you want to use another overlay, in this case it is the  
Continuation page, click the second overlay (4) and  
then click the Add button (3) again.  
4
7.  
8.  
When you have selected all the overlays you want to  
use for this document, click OK.  
Finally, in your application’s print dialogue, click OK to begin printing.  
Overlays and Macros (Windows only) > 57  
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CREATING PCL OVERLAYS  
Three steps are required to create an overlay:  
1.  
Create the form data using your own application software and print it to a printer  
(.PRN) file.  
2.  
Use the Storage Device Manager utility software supplied on CD with your printer to  
create a “project file,” import the .PRN file, and download the generated filter (.BIN)  
files to the printer.  
3.  
Use downloaded files to define your overlay ready for use with any future document.  
When printing files to disk, do not select any special features, such as two-sided  
printing or multiple copies. These are not appropriate to macros, they apply only to  
your final documents.  
CREATING THE OVERLAY IMAGE  
1.  
Use your preferred application, perhaps a graphics program, to create the required  
image and save it.  
2.  
3.  
Open your application’s Print… dialogue.  
1
3
2
Make sure that the selected printer name (1) is that of  
your PCL printer driver.  
4.  
5.  
Select the Print To File (2) option.  
When prompted for a print file name, enter a  
meaningful name with the extension .PRN .  
6.  
Close your application.  
CREATE AND DOWNLOAD MACROS  
1.  
From the Windows Start menu, start Storage Device Manager (SDM) and allow  
SDM to discover the printer.  
2.  
3.  
Choose Projects→New Project to start a new project.  
Choose Projects→Filter Macro File. The Filter Printer Patterns dialogue box  
appears. Make any adjustments in the settings that you need and then click OK.  
Example: If you create a black oval in MS Paint and leave all the colour command  
filters checked, the black oval will print as a black rectangle when the overlay is used.  
To maintain the oval shape, turn off (deselect) the “Configure Image Data,” “Palette  
ID” and “Palette Control” filters.  
4.  
5.  
Set the Files of Type drop-down list to PRN Files(*.prn).  
Navigate to the folder where the overlay .PRN files are stored and select one or more  
of these to include in your overlay set.  
You can have more than one macro file in a project. For example, one for top pages  
and another for continuation pages. Use standard Windows techniques (Shift or Ctrl  
keys) to select multiple files simultaneously if you need to.  
6.  
7.  
Click Open to add these files to the current project. (You can also drag and drop files  
from Windows Explorer directly into the project window if you prefer.) When a  
message box appears confirming that a filter file has been created, click OK to clear  
the message.  
The project window will display one .BIN file for each printer file added. Make a  
careful note of the name and ID number for each of the files. You will need them  
later.  
Overlays and Macros (Windows only) > 58  
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If you wish to edit the names or ID numbers, double-click the file entry and edit the  
details.  
Note that the names are case sensitive.  
8.  
9.  
Choose Projects→Save Project and enter a meaningful name (e.g. “Letter  
Stationery”) so that you can recognise it.  
Choose Projects→Send Project Files to Printer to download the project to the  
printer.  
10. When the message “Command Issued” appears confirming that the download is  
complete, click OK to clear the message.  
TEST PRINTING THE MACRO  
1.  
2.  
Choose Printers→Test Macro.  
In the Test Macro window, enter its ID number and click OK. After a short pause the  
printer will print the macro.  
3.  
4.  
When each macro has been tested, click Exit.  
Click the standard Windows Close (X) button, or choose Projects→Exit to close  
Storage Device Manager.  
DEFINING OVERLAYS  
This is the final step before the new overlays are ready for use.  
1.  
Open the Printers (called “Printers and Faxes” in Windows XP) window via the Start  
menu or the Windows Control Panel.  
2.  
Right-click on the Relevant PostScript printer icon and choose Printing  
Preferences from the pop-up menu.  
3.  
4.  
On the Job Options tab, click the Overlay button.  
In the Overlay window, Click the Define Overlays  
button (1).  
1
5.  
In the Define Overlays window, enter the name (a) and  
ID (b) of the required overlay, and define which  
page(s) (c) of your documents will use this overlay. Then  
click the Add button (3) to add this overlay to the list of  
defined overlays. Repeat for any other related overlays.  
3
a
When done, click the Close button (4) to close the  
window.  
b
c
The example illustrated shows two overlays defined, one for  
a cover page and one for continuation pages.  
4
Remember that names and IDs of overlay files must be entered exactly as they  
appeared in the Storage Device Manager project window. Remember also that names  
are case sensitive.  
If you forgot to note the overlay name or ID when you created them, you can find  
them using Storage Device Manager to view the project file, or the printer’s  
Information Menu to print a file list and identify them from there.  
Overlays and Macros (Windows only) > 59  
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The new overlays will now appear in the Defined Overlays list in the printer properties  
window.  
6.  
When done, click OK to close the printing preferences window.  
Your new overlays are now ready and available to be used for any future documents you  
wish.  
PRINTING WITH PCL OVERLAYS  
Once you have defined your overlays you are ready to use them for any documents you  
wish. The example illustrated here uses two overlays for business letters. The first prints  
on just the top page, and the second prints on any or all subsequent pages.  
1.  
Prepare your document in the normal way using your own application software.  
Remember, if necessary, to format the document so that it will fit nicely within the  
plain areas on your letterhead overlay.  
2.  
Open your application’s Print… dialogue and choose any options you will require,  
ensuring that the target printer is your PCL printer driver in which the overlays have  
been defined.  
3.  
4.  
Click the Properties button to open the Printing Preferences window.  
On the Overlay tab, check the Use active overlays  
1
checkbox (1).  
5.  
In the Defined Overlays list, click on the first overlay (2)  
you wish to use, and click the Add button (3) to add it to  
the Active Overlays list. (If you want a reminder of how  
this overlay looks, click the Test Print button.)  
3
2
4
6.  
If you want to use another overlay with this document, in  
this example it is the “Continuation Page” overlay, click  
this overlay (4) in the list of defined overlays, and then  
click the Add button (3) again to add the second overlay to the list of active  
overlays.  
7.  
8.  
When the list of active overlays contains all the items you want to use, click OK.  
Finally, click the Print button in your application’s Print dialogue to begin printing  
your document.  
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CONSUMABLES AND MAINTENANCE  
This section deals with the replacement of the toner cartridge and image drum and general  
maintenance.  
CONSUMABLE ORDER DETAILS  
ITEM  
LIFE  
ORDER NO.  
Toner, 3.5K: B410d/B410dn/B420dn/B430dn  
3500 Letter/A4 @ 5%  
ISO/IEC19752  
43979101  
Toner, 7K: B420dn, B430dn  
Toner, 10K: B420dn  
7,000 Letter/A4 @ 5%  
ISO/IEC19752  
43979201  
43979206  
43979001  
10,000 Letter/A4 @5%  
ISO/IEC19752  
Image drum  
25,000 Letter/A4 pages  
Please always use genuine consumables.  
TONER CARTRIDGE LIFE  
How long your toner cartridge lasts depends on the print density; the percentage of the  
page that prints black. A typical letter has 3% to 5% print density; graphics usually have  
higher density. Higher print density means toner is used up faster. At 5% print density, a  
standard toner cartridge will print an average of 3500 pages. Remember, this is only an  
average:actual results may vary.  
The first toner cartridge installed in a new printer has to fill the image drum reservoir and  
saturate the developing roller with toner. The toner cartridge that is supplied with this  
printer normally produces about 1,500 pages after installation.  
WHEN TO REPLACE THE TONER CARTRIDGE  
When the toner is running low, TONER LOW is displayed in the operator panel LCD. After  
Toner Low displays, the printer will print about 100 more pages then display Toner Empty  
and stop printing. Printing will resume after a new toner cartridge has been installed.  
REPLACING THE TONER CARTRIDGE  
WARNING  
> Never expose a toner cartridge to an open flame. It can cause  
an explosion and you can be burned.  
> Be sure to switch off and unplug the machine before accessing  
the interior of a machine for cleaning, maintenance or fault  
clearance. Access to a live machine’s interior can cause electric  
shock.  
It is recommended that you clean the LED array at the same time as you change the toner  
cartridge.  
The toner used in this printer is a very fine dry powder contained in the toner cartridge.  
Have a sheet of paper handy so that you have somewhere to place the used cartridge while  
you install the new one.  
Dispose of the old cartridge responsibly, inside the pack that the new one came in. Follow  
any regulations, recommendations, etc., which may be in force concerning waste recycling.  
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If you do spill any toner powder, lightly brush it off. If this is not enough, use a cool, damp  
cloth to remove any residue. Do not use hot water, and never use solvents of any kind.  
They will make stains permanent.  
WARNING!  
If you inhale any toner or get it in your eyes, drink a little water or  
bathe your eyes liberally in cold water. Seek medical attention  
immediately.  
1.  
Switch off the printer and allow the fuser to cool for about 10 minutes before  
opening the top cover.  
WARNING!  
If the printer has been powered on, the fuser may be hot. This area  
is clearly labelled. Do not touch.  
2.  
3.  
Press the top cover release button and open the printer’s top cover fully.  
NOTE  
The B430dn model has been illustrated below. The principles are the same for  
all models of this printer.  
Pull the colored lever (1) on the right side of the toner cartridge towards the front of  
the printer to close the cartridge then remove the used toner cartridge (2).  
2
1
4.  
5.  
Clean the top of the ID unit with a clean, lint free cloth.  
Put the cartridge down gently onto a piece of paper to prevent toner from marking  
your furniture.  
6.  
Remove the new cartridge from its box but leave its wrapping material in place for  
the moment.  
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7.  
Gently shake the cartridge (3) from end to end several times to loosen and distribute  
the toner evenly inside the cartridge.  
3
4
8.  
9.  
Remove the wrapping material and peel off the adhesive tape from the underside of  
the cartridge (4).  
Holding the cartridge by its top center with the colored lever to the right (5), lower it  
into the printer over the image drum unit from which the old cartridge was removed.  
10. Insert the left end of the cartridge into the image drum unit first. Align it under the  
tabs (6), and push it against the shiny pins in the drum unit. Then lower the right  
end of the cartridge down into the image drum unit (7).  
5
7
6
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11. Pressing gently down on the cartridge to ensure that it is firmly seated, push the  
colored lever towards the rear of the printer (8). Push the lever all the way forward  
until the pointers on the drum and the toner are aligned (8a). This will lock the  
cartridge into place and release toner into the image drum unit.  
8
8a  
12. Gently wipe the LED array surface (9) with a soft tissue.  
9
13. Close the top cover and press it down to latch it closed.  
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IMAGE DRUM LIFE  
The life of an image drum depends on a number of factors, including temperature and  
humidity, the type of paper used, and the number of pages per job.  
The image drum should last approximately 25,000 pages continuous printing. This number  
is approximate because different numbers of pages are printed each time and the  
environmental conditions and the paper type used may vary.  
WHEN TO REPLACE THE IMAGE DRUM  
When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in the operator  
panel LCD. Change the image drum when the print becomes faint or begins to deteriorate.  
REPLACING THE IMAGE DRUM  
.
WARNING  
> Never expose the image drum to an open flame. It can cause an  
explosion and you can be burned.  
> Be sure to switch off and unplug the machine before accessing  
the interior of a machine for cleaning, maintenance or fault  
clearance. Access to a live machine’s interior can cause electric  
shock.  
NOTE  
> It is recommended that you change the toner cartridge and clean the LED  
array at the same time as you change the image drum.  
> The B430dn model has been illustrated below. The principles are the same  
for all the models of this printer.  
1.  
2.  
Press the cover release and open the printer’s top cover fully.  
WARNING!  
If the printer has been powered on, the fuser may be hot. This area  
is clearly labelled. Do not touch.  
Holding it by its top centre, remove the used image drum and toner cartridge, out of  
the printer.  
Consumables and maintenance > 65  
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3.  
Put the assembly down gently onto a piece of paper to prevent toner from marking  
your furniture and to avoid damaging the green drum surface.  
CAUTION!  
The green image drum surface at the base of the ID unit is very  
delicate and light sensitive. Do not touch it and do not expose it to  
normal room light for more than 5 minutes. If the drum unit needs  
to be out of the printer for longer than this, please wrap the  
cartridge inside a black plastic bag to keep it away from light.  
Never expose the drum to direct sunlight or very bright room  
lighting.  
4.  
5.  
With the colored toner release lever to the right, pull the lever towards you. This will  
release the bond between the toner cartridge and the image drum unit.  
Lift the right-hand end of the toner cartridge and then draw the cartridge to the right  
to release the left-hand end, and withdraw the toner cartridge out of the image  
drum cartridge. Place the cartridge on a piece of paper to avoid marking your  
furniture.  
6.  
Take the new image drum cartridge out of its packaging and place it on the piece of  
paper where the old cartridge was placed. Keep it the same way round as the old  
unit. Pack the old cartridge inside the packaging material for disposal.  
NOTE  
Follow instructions that come with the new image drum for additional  
information such as the removal of packaging material etc.  
7.  
8.  
9.  
Place the toner cartridge onto the new image drum cartridge. Push the left end in  
first, and then lower the right end in.  
Push the colored release lever away from you to lock the toner cartridge onto the  
new image drum unit and release toner into it.  
Holding the complete assembly by its top center, lower it into place in the printer  
locating the pegs (1 & 2) at each end into their slots in the sides of the printer cavity  
(3).  
2
1
3
10. Gently wipe the LED array surface with a soft tissue.  
11. Close the top cover and press it down to latch it closed.  
Consumables and maintenance > 66  
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GENERATING A CLEANING PAGE  
If the printed page shows signs of fading, streaking or erratic marks, the problem may be  
cleared by generating a drum cleaning page as follows.  
B410D AND B410DN  
Using the Printer Menu Setup Tool  
1.  
2.  
3.  
4.  
Start the Printer Menu Setup Tool for the printer.  
Click Maintenance Menu.  
Select Cleaning Page Print and click Execute.  
Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the  
paper guides, then click OK.  
5.  
6.  
The printer grips the paper and prints a cleaning page.  
If subsequent printing appears faded or uneven, try replacing the toner cartridge.  
Using the Online button  
1.  
2.  
Press the Online button to take the printer OFF LINE.  
Open the Manual Feed Tray and insert a sheet of Letter/A4 plain paper between the  
paper guides, for loading paper See “Multi purpose tray and manual feed tray” on  
page 32.  
3.  
4.  
5.  
6.  
Press and hold down the Online button for at least seven seconds.  
The printer grips the paper and prints a cleaning page.  
Return the printer ONLINEby pressing the Online button.  
If subsequent printing appears faded or uneven, try replacing the toner cartridge.  
B420DN, B430DN  
1.  
Pull down the Multi Purpose Tray (1), fold out the paper supports (2), and adjust the  
paper guides to the width of the paper (4).  
2.  
Insert a sheet of Letter/A4 plain paper between the paper guides and push the  
colored set button to engage the tray (3).  
3
1
2
4
3.  
4.  
Press the Menu  
or  
button repeatedly until MAINTENANCE MENUis displayed,  
then press the  
button.  
Press the  
or  
button until CLEANING PRINTis displayed.  
Consumables and maintenance > 67  
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5.  
6.  
Press the  
button.  
The printer grips the paper and prints a cleaning page. The printer should now be ON  
LINE.  
7.  
If subsequent printing appears faded or uneven, try replacing the toner cartridge.  
Consumables and maintenance > 68  
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CLEANING THE LED ARRAY  
Clean the LED array whenever a new toner cartridge is installed or if there are faded vertical  
areas or light printing down a page.  
Wipe the LED array gently with a soft tissue.  
Consumables and maintenance > 69  
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TROUBLESHOOTING  
STATUS AND ERROR MESSAGES  
Your printer has been designed to give you helpful status feedback not only during normal  
operation but also if a printing problem occurs so that you can take appropriate corrective  
action.  
The LCD on the printer operator panel provides the self-explanatory status and error  
messages in your chosen language. Error messages are accompanied by the Ready  
indicator being extinguished.  
PAPER JAMS  
Provided that you follow the recommendations in this guide on use of print media, and you  
keep the media in good condition prior to use, your printer should give years of reliable  
service. However, paper jams occasionally do occur, and this section explains how to clear  
them quickly and simply.  
Jams can occur due to paper misfeeding from a paper tray or at any point on the paper  
path through the printer. When a jam occurs, the printer immediately stops, and the  
operator panel informs you of the event. If printing multiple pages (or copies), do not  
assume that having cleared an obvious sheet that others will not also be stopped  
somewhere along the path. These must also be removed in order to clear the jam fully and  
restore normal operation.  
The printer may experience a paper jam in one of three areas.  
3
2
1
1.  
INPUT JAM - paper has failed to leave the selected feed tray and enter the internal  
paper path of the printer. A typical message indicates a paper jam and identifies the  
tray to check.  
2.  
3.  
FEED JAM - paper has entered the printer but failed to reach the exit. A typical  
message indicates a paper jam and advises you to open the top cover for access.  
EXIT JAM - paper has reached the exit but has failed to exit completely from the  
printer. A typical message indicates an exit jam and advises you to open the top  
cover for access.  
Troubleshooting > 70  
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INPUT JAM  
NOTE  
The B430dn model has been illustrated below. The principles are the same for  
all models of this printer.  
1.  
2.  
3.  
Remove the paper tray from the printer (1).  
Remove any crumpled or folded paper.  
Remove any paper from the underside of the printer (2).  
2
1
4.  
Replace the paper tray.  
After successful removal of any damaged or misfed paper, the printer should continue  
printing.  
FEED JAM OR EXIT JAM  
1.  
2.  
Remove the tray and clear any misfed sheets as given above.  
Press the cover release and open the printer’s top cover.  
WARNING!  
If the printer has been powered on, the fuser area will be hot. This  
area is clearly marked. Do not touch it.  
CAUTION!  
Never expose the image drum unit to light for more than 5 minutes.  
Never expose the image drum unit to direct sunlight. Always hold  
the image drum unit by the ends or from the top. Never touch the  
surface of the green drum inside the image drum unit.  
Troubleshooting > 71  
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3.  
Carefully lift out the image drum, complete with the toner cartridge. Be careful not  
to touch or scratch the green drum surface.  
4.  
Remove any jammed sheets from the paper path.  
5.  
Re-install the image drum complete with toner cartridge, ensuring that the pegs (1 &  
2) correctly locate into the slots on each side of the printer (3).  
2
1
3
6.  
7.  
Lower the top cover but do not press down to latch it closed yet. This will protect the  
drum from excessive exposure to room lighting, while you check the remaining area  
for jammed sheets.  
Open the rear cover and check for paper in the rear path.  
Troubleshooting > 72  
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> Pull out any paper found in this area.  
> If the paper is low down in this area and difficult to remove, it is probably still  
gripped by the fuser. In this case, raise the top cover, reach around and press  
down on the fuser pressure release lever.  
> If you are not using the rear cover, close it once the paper is removed from this  
area.  
8.  
Remove the Duplex unit (1) and check for any paper in this area. Remove any paper  
and replace the duplex unit.  
1
2
> If the paper is difficult to remove, push the cover in the arrow direction, raise it  
and remove the paper.  
9.  
Open the Multi Purpose Tray (1) (Manual Feed Tray for B410d and B410dn).  
Troubleshooting > 73  
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> Remove any paper that you find (2), and then close the tray.  
2
1
10. Close the top cover and press down to latch it closed.  
11. The printer will warm up and commence printing when ready. The page lost through  
the jam will normally be reprinted.  
NOTE  
If the edge of the jammed paper protrudes (or can be seen) from the exit,  
reinstall the image drum, close the top cover and switch the printer on. Remove  
the jammed paper from the exit when the exit roller begins rotating after a few  
seconds after switching on. However, if the jammed paper cannot be removed,  
contact a service representative.  
PRINT QUALITY PROBLEMS  
Before consulting a service representative regarding a print quality problem, check the  
table below to see if there is a solution, or something you might have overlooked.  
SYMPTOM  
PROBLEM  
SOLUTION  
Blank sheets printed.  
Image drum cartridge  
not properly installed.  
Reinstall image drum cartridge.  
Empty or missing toner  
cartridge.  
Install new toner cartridge.  
Install new toner cartridge.  
Entire page prints  
faintly.  
Empty toner cartridge.  
Pages get fainter when  
toner is used up.  
LED array is dirty.  
Clean LED array.  
Page has grey  
background.  
Static electricity,  
generally from dry  
environments, causes  
toner to stick to  
background.  
Change paper to a smoother laser bond or  
use a humidifier.  
Page prints all black.  
Hardware problem.  
Contact service.  
Page has repetitive  
marks.  
Damaged image drum  
cartridge causes  
Generate a cleaning page, repetitive marks  
may be temporary.  
repetitive marks every  
1.6 inches (4.06 cm)  
due to surface nicks and  
scratches.  
Oblong area of faint  
print appears on  
each page.  
Drop out caused by  
using paper exposed to  
high humidity.  
Change paper stocks, check paper storage  
environment or use a dehumidifier; check  
toner level.  
Troubleshooting > 74  
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SYMPTOM  
PROBLEM  
SOLUTION  
Vertical white  
streaking or faint  
areas on page.  
Toner is low and does  
not distribute properly,  
or the drum is worn out.  
Replace toner cartridge. Check drum and  
replace the drum, if necessary. Contact  
service.  
LED array is dirty.  
Hardware problem.  
LED array is dirty.  
Clean LED array.  
Contact service.  
Clean LED array.  
Vertical black lines.  
Fuzzy print.  
Distorted print.  
Paper path, lamp  
assembly, or fusing unit  
problem.  
Generate cleaning page.  
Contact service.  
Faded print.  
Toner cartridge is not  
correctly installed.  
Install toner cartridge correctly.  
Replace toner cartridge.  
Toner low.  
Smeared or blotched  
print.  
Dirty rollers; toner  
dropped inside printer or  
image drum problem.  
Replace image drum and toner.  
Contact service.  
Printed page is light/  
blurred.  
Is toner low?  
Replace toner cartridge.  
Use recommended paper.  
Is paper meant for laser  
printers?  
LED array is dirty.  
Toner is low.  
Clean LED array.  
Bold characters and  
dark lines are  
smeared.  
Install new toner cartridge.  
Print is darker than  
usual.  
Darkness setting is too  
high.  
Change darkness setting.  
Pages curl  
excessively.  
Printing on wrong side  
of paper.  
Turn paper over in tray. (Note arrow on  
paper package). Install paper print side  
down in tray.  
Moisture in paper.  
Improper storage.  
Avoid storing paper in areas of excessive  
temperature and humidity. Store paper in  
protective wrapping.  
High humidity.  
Recommended operating humidity: 20-  
80%.  
Troubleshooting > 75  
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PAPER FEED PROBLEMS  
SYMPTOM  
PROBLEM  
SOLUTION  
Paper Jams occur frequently.  
Multiple sheets of paper are  
fed at the same time.  
The printer is tilted.  
Place the paper on a stable  
and flat surface.  
Paper is too thick or too thin.  
Paper is moist, folded,  
creased or warped.  
Use paper suitable for the  
printer. Avoid storing paper in  
areas of excessive  
temperature and humidity.  
Store paper in protective  
wrapping  
Paper is not aligned.  
Align the paper edges to the  
paper guides.  
Only one sheet of paper is  
loaded in the Paper tray or  
Manual Feed/Multi Purpose  
tray.  
Load several sheets of paper.  
Sheets of paper is added to  
the existing paper stock in the  
Paper tray or Manual Feed/  
Multi Purpose tray.  
Remove existing sheets of  
paper from the tray and add  
the new sheets to them,  
ensuring alignment and then  
load the tray.  
Postcards, envelopes, label  
sheets or transparencies are  
loaded in the Paper tray.  
You cannot print using the  
Paper tray. Load postcards,  
envelopes, label sheets or  
transparencies in the Manual  
Feed tray or Multi Purpose  
tray.  
Postcards or envelopes are  
placed in the wrong  
orientation.  
Check and load in the correct  
orientation.  
Paper is not fed into the  
printer.  
Improper setting is selected  
for Paper Source in the  
printer driver.  
Select the correct paper  
source from the Source drop  
down menu.  
The printer menu setting is  
incorrect.  
Set the size of the paper in  
the Setup Menu of the printer.  
Printing does not resume after  
removing jammed paper.  
Printing does not resume only  
by removing paper jam.  
Open and close the top cover.  
Troubleshooting > 76  
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SOFTWARE PROBLEMS  
Your software (operating environment, applications and printer drivers) controls the  
printing process. Make sure you have selected the right driver for use with your printer.  
See your software documentation for more information.  
SYMPTOM  
PROBLEM  
SOLUTION  
Printing is garbled.  
Incorrect driver is  
installed.  
Install an appropriate driver.  
Printer’s output is  
below rated speed.  
Much of the printing  
delays will be caused by  
your application.  
For maximum speed, use text in your  
document and use a printer resident font.  
Sometimes purely text  
documents will print  
slowly depending on the  
selected fonts and how  
they are transferred to  
the printer.  
Size of top margin  
increases with each  
page printed.  
Creeping text. Number  
of lines per page in  
software is not equal to  
number of lines per  
page of printer.  
Many software packages assume 66 lines  
per page, but your printer’s default is 64.  
Adjust software accordingly, or set LINES  
Per PAGE in the soft control panel to equal  
lines per page in your software.  
HARDWARE PROBLEMS  
SYMPTOM  
PROBLEM  
SOLUTION  
Graphic image prints  
partly on one page,  
partly on the next.  
Insufficient printer  
memory for this image  
at this resolution.  
Change the resolution, reduce the image  
size, or install more memory in your  
printer.  
When you try to  
print nothing  
happens, but printer  
indicates it is ready  
to receive data.  
Configuration error.  
Check cable connection. If more than one  
printer is available, make sure your printer  
has been selected.  
Garbage prints.  
Incorrect cable  
configuration. Also, see  
Software Problems.  
Check cable configuration, continuity, and  
length.  
Printer freezes or  
displays error  
message when  
computer is  
Booting the computer  
while the printer is on  
can cause a  
Turn printer off before rebooting computer.  
communications error.  
rebooted.  
Odors.  
Gases are given off by  
forms or adhesives  
passing through the hot  
fusing unit.  
Make sure the forms you use can withstand  
heating, and provide adequate ventilation.  
Printer is on but  
must warm up  
before a job is  
printed.  
Power Save mode is set  
on to conserve energy.  
The fuser must heat up  
before you can begin  
printing the next job.  
To eliminate warm up delay, change Power  
Save setting.  
Troubleshooting > 77  
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INSTALLING OPTIONS  
The following options are available to extend the performance of your printer:  
>
>
128 and 256MB RAM DIMM: to extend the main memory of your printer and speed  
up the processing of large files  
Second paper tray: to increase your printer’s paper handling capacity by 530 sheets  
(75g/m²)  
INSTALLING OPTIONS ORDER NUMBERS  
128MB RAM DIMM  
44029501  
44029508  
43990701  
43990704  
256MB RAM DIMM  
Second Paper Tray (Tan)  
Second Paper Tray (Black)  
INSTALLATION PROCEDURE  
To install any of the above options, follow the detailed installation sheet that accompanies  
the option.  
Installing options > 78  
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SPECIFICATIONS  
GENERAL  
PRINTER MODEL  
MODEL NUMBER  
B410d  
N22110A  
N22113A  
N22114A  
N22115A  
B410dn  
B420dn  
B430dn  
A summary of the basic characteristics of your printer appears in the table below:  
ITEM  
SPECIFICATION  
Dimensions  
B410d, B410dn and B420dn: 369mm x 395mm x 268mm (W x D x H)  
B420dn, B430dn: 369mm x 395mm x 268mm (W x D x H)  
Weight  
B410/B420/B430: 10.3 kg approximately (without second tray  
Electro-photographic printing using LEDs as light source  
Monochrome  
Printing method  
Print colour  
Print speed  
Letter: 30 pages per minute maximum  
A4: 28 pages per minute maximum  
Resolution  
B410d, B410dn and B420dn: 2400 x 600 dots per inch  
B430dn: 1200 x 1200 dots per inch  
Operating platform  
Windows  
2000/XP/XP server 2003 x 64 bit edition/Vista/Vista x 64 bit edition  
Mac  
OS X PowerPC (10.2.8 - 10.5) / OS X Intel (10.4.4 - 10.5)  
Unix/Linux  
Emulations  
Interfaces  
B410d, B410dn and B420dn, B420dn: PCL5e, PCLXL, Epson FX, IBM  
ProPrinter  
B430dn: PCL5e, PCLXL, Epson FX, IBM ProPrinter, PS3  
Parallel port in compliance with IEEE 1284-1994 standard  
USB 2.0 High speed  
B410dn, B420dn and B430dn: 100BASE-TX/10Base-T  
Processor  
Memory  
297 MHz PowerPC  
B410d, B410dn and B420dn: 32MB expandible to 288MB  
B430dn: 64MB expandible to 320MB  
Printer/Fuser life  
Toner life  
200,000 pages or 5 years  
Starter: 1,500 pages  
Replacement: (ISO/IEC19752)  
B410d/B410dn/B420dn/B430dn: 3,500 pages  
B420dn, B430dn: up to 7,000 pages  
B420dn up to 10,000 pages  
Specifications > 79  
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ITEM  
SPECIFICATION  
Image drum life  
Simplex printing  
25,000 pages (continuous)  
20,000 pages (3 pages per job)  
12,000 pages (1 page per job)  
Duplex printing  
15,000 pages (continuous)  
13,000 pages (3 pages per job)  
10,000 pages (1 page per job)  
Paper sizes  
Paper feed  
A4, A5, A6, B5, Letter, Legal 13, Legal 14, Executive, Custom, C5, C6,  
Com-9,Com-10, DL, Monarch, Statement  
B420dn, B430dn: Automatic feeding via paper trays (including optional  
second tray and Multi Purpose Tray)  
B410d, B410dn and B420dn: Automatic feeding via paper trays (including  
optional second tray) and Manual feeding of single sheets  
Paper feed capacity  
at 75g/m²  
B410d, B410dn and B430dn: Tray 1: 250 sheets  
B420dn: Tray 1 530 sheets  
Optional Tray 2: 530 sheets  
B420dn, B430dn: Multi Purpose Tray: 50 sheets  
B410d and B410dn: Manual Feed Tray: Single sheet  
Paper output  
Face up, face down depending on paper size, type and thickness  
Power consumption  
At 22°C  
Typical: 450W  
Idle: 70W  
Power save mode: 7W  
Paper output  
Face down: 150 sheets  
capacity at 75g/m²  
Monthly duty cycle  
B410d and B410dn: 50,000 pages  
B420dn, B430dn: 70,000 pages  
Consumables  
Power cable  
Noise level  
Toner cartridge, Image drum  
Approximately 1.8 m max. length  
Operation: 53 dB(A)  
Standby mode: 30dB(A)  
Power saving mode: Background level  
Environmental  
conditions  
Operation: 10 - 32°C, 20% - 80% RH,  
Storage: 10-43°C, 10% - 90% RH  
When the printer is stored, it should be in its original packaging, with no  
moisture formation.  
Specifications > 80  
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PAPER AND TRAY INFORMATION  
Feed and ejection methods vary depending on the type, size and thickness of medium used.  
Use the chart below and the notes/symbols/terms on the following page for initial guidance.  
(Minor variations to settings may be necessary depending on user setup and environmental  
conditions).  
Feed  
Tray  
Ejection  
Method  
Paper type  
Size  
Weight  
T1  
T2  
MPT  
MF  
FU  
FD  
Plain paper  
A4  
L, ML, M, MH  
0
0
0
0
0
0
Letter  
A5  
L, ML, M,  
MH, H  
0
0
0
0
0
0
0
0
0
0
0
B5  
Executive  
Legal (13)  
Legal (14)  
H
0
Statement  
L, ML, M,  
MH, H  
0
X
X
X
0
0
0
0
0
0
0
0
A6  
L, ML, M,  
MH, H  
Custom  
L, ML, M, MH  
H
0
0
0
0
0
0
0
0
U
U
U
U
W: 90 – 216  
L: 148 – 356  
Postcards  
Envelopes  
-
-
X
X
X
X
0
0
0
0
0
0
X
X
Com-9  
Com-10  
DL  
C5  
C6  
Monarch  
Custom  
W: 90 - 216  
L: 148 - 356  
Labels  
A4  
-
-
X
X
X
X
0
0
0
0
0
0
X
X
Letter  
Transpa-  
rencies  
A4  
Letter  
Specifications > 81  
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Duplex Printing  
Auto  
Manual  
T1  
Paper  
type  
Size  
Wei-  
ght  
T
1
T
2
MPT  
M
F
T2  
MPT  
MF  
Plain  
paper  
A4  
L, ML,  
M, MH  
0
X
X
0
X
X
0
X
X
X
0
0
0
0
0
0
Letter  
Legal (13)  
Legal (14)  
H
X
X
0
0
0
0
0
0
A5  
L, ML,  
M,  
MH, H  
B5  
Executive  
Statement  
A6  
L, ML,  
M,  
MH, H  
X
X
X
X
X
X
X
X
0
X
X
X
0
0
0
0
L, ML,  
M,  
MH, H  
Custom  
L, ML,  
M, MH  
X
X
0
0
0
0
U
U
U
U
U
U
U
W: 90 - 216  
L: 148 - 356  
H
X
X
X
Postcards  
-
-
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Enve-  
lopes  
Com-9  
Com-10  
DL  
C5  
C6  
Monarch  
Custom  
W: 90 – 216  
L: 148 – 356  
Labels  
A4  
-
-
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
Letter  
Transpa-  
rencies  
A4  
Letter  
Specifications > 82  
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NOTES/SYMBOLS/TERMS  
Notes:  
1.  
When an optional second paper tray is used, the original tray is referred to as Tray 1  
and the optional tray as Tray 2.  
2.  
3.  
It is possible to use custom paper sizes with the PS emulation driver.  
Tray 1 can accommodate paper with width of 100 to 216mm and length of 210 to  
316mm.  
4.  
Tray 2 can accommodate paper with width of 148 to 216mm and length of 210 to  
316mm.  
5.  
6.  
When printing using Auto Duplex, paper will not be ejected face up.  
The printing speed is reduced when you set the paper size of A5, A6, Postcards,  
Envelopes as Heavy.  
7.  
Label mode must be selected in the printer driver, if you want to print on heavy  
2
media which exceeds 120g/m .  
SYMBOL/  
TERM  
MEANING  
T1  
Paper Tray 1  
T2  
Paper Tray 2 (optional)  
MPT  
MF  
FU  
FD  
W, L  
L
Multi Purpose Tray (B420, B430)  
Manual Feed Tray (B410)  
Face Up printing from the rear of the printer  
Face Down printing from the top of the printer  
Width, Length in mm  
Light paper weight: 64g/m2  
Medium Light paper weight: 64 - 74g/m2  
Medium paper weight: 75 - 87g/m2  
Medium Heavy paper weight: 88 - 104g/m2  
ML  
M
MH  
H
Heavy paper weight: 105 - 120g/m2  
Can be used  
0
X
Cannot be used  
Can be used depending on the size.  
U
Specifications > 83  
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SERVICE AND SUPPORT  
Available 24 hours a day, 7 days a week  
>
>
Visit our multilingual web site: www.okiprintingsolutions.com  
Call 1-800-654-3282  
Service and Support > 84  
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