Nortel Networks Telephone C4050 User Manual

Information is subject to change without notice. Nortel  
Networks reserves the right to make changes in design or  
components as progress in engineering and manufacturing may  
warrant. Hereby Nortel Networks declares that Meridian Companion  
DECT is incompliance with the essential requirements and other  
relevant provisions of Directive 1999/5/EC.  
This equipment generates, uses and can radiate  
radio frequency energy, and if not installed and used in  
accordance with the instruction manual, may cause harmful  
interference to radio communications. Operation of this  
equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct  
the interference at their own expense.  
Meridian 1, Companion and Mercator are trademarks of  
Nortel Networks  
Document Number: A0xxxxxx  
xxxxxxxx  
Document Release: Standard x.xx  
Date: xxxx xxxx  
USER GUIDE  
Printed in Canada  
C4050 Cordless Handset  
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C4050 Handset  
Table of Contents  
Safety and initial setup .................................................................................5  
Handset information ....................................................................................5  
Battery information .........................................................................................5  
Initial Setup ..................................................................................................7  
Cleaning the C4050 handset .........................................................................8  
C4050 Handset features ............................................................................. 8  
Handset keys .............................................................................................9  
Display screen .............................................................................................10  
LED light-ring ................................................................................................10  
Volume control ............................................................................................10  
Keypad ..........................................................................................................10  
Using the C4050 handset ............................................................................10  
Make a call .................................................................................................10  
End a call ...................................................................................................11  
Receive a call ...............................................................................................11  
Mute a call ..................................................................................................11  
Reject a call ................................................................................................11  
Inquiry call ...................................................................................................11  
Conference call ............................................................................................11  
Transfer a call ............................................................................................12  
Voicemail Message .....................................................................................12  
Speaker Phone  
.......................................................................................12  
Access Meridian PBX features ...................................................................12  
TelBook .......................................................................................................13  
Caller List ....................................................................................................16  
Redial list .....................................................................................................16  
Quick Call (Speed Dial) .................................................................................17  
Using Menu features and options .................................................................18  
Display Menu list ........................................................................................18  
Menu Shortcuts ...........................................................................................19  
3
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C4050 Handset  
Key Lock  
...................................................................................................20  
Caller list ....................................................................................................20  
Ringer Settings ...........................................................................................20  
Caller Filter .................................................................................................21  
Telephone Options .....................................................................................24  
System Settings ........................................................................................26  
Security ......................................................................................................26  
Accessory information ...............................................................................27  
Data Charger ...............................................................................................27  
Accessories ..................................................................................................28  
Charger rack .............................................................................................29  
Headset ........................................................................................................29  
4
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C4050 Handset  
Safety and initial setup  
Handset information  
Read the following information before you use the handset.  
Make sure the adapter voltage is the same as the electrical outlet voltage.  
The C4050 handset uses radio signals and does not guarantee a connection  
in all circumstances. Do not rely on a cordless telephone to make emergency  
calls.  
Never use your handset:  
• in the vicinity of electrical detonators  
• in shielded rooms  
• in areas where radio transmission is forbidden  
• in aircraft  
Do not place a handset near:  
• water, moisture or damp areas  
• heat sources, direct sunlight or unventilated areas  
• devices which generate strong magnetic fields such as electrical appli-  
ances, fluorescent lamps, computers, radios, televisions or fax machines  
• areas where the handset can be covered, its ventilation impaired, liquid  
spilled on the unit or objects inserted into the handset through any open-  
ings  
• areas with dust, vibration, shock or temperature extremes  
Check for small metal objects in the C4050  
handset earpiece/mouthpiece before using  
the handset.  
Do not store or locate flammable liquids,  
N441  
gases, or explosive materials in the same  
compartment or vicinity as the cordless  
handset, its parts or accessories.  
Battery information  
Read the following information before you handle the batteries.  
• do not replace the batteries in potentially explosive environments, such as  
rooms where flammable liquids or gases are present  
• do not charge the batteries unless you use the supplied charger and the  
proper batteries  
5
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C4050 Handset  
• do not let the battery or the charger come into contact with conductive  
metal objects  
• do not dispose of the batteries in a fire  
Battery installation  
The C4050 handset uses two NiMH (Nickel-Metal Hydride) rechargeable AAA  
650 mAh batteries.  
Do not use disposable AAA 1.5 V batteries.  
Battery replacement  
553-A0080  
Slide the back cover of the handset upwards to insert or remove batteries.  
Battery charging  
Comply with the following:  
• charge the battery for at least eight hours before using the handset for the  
first time  
• charge the handset on a regular basis  
• do not leave the handset connected to the charger longer than one month  
without using  
A fully charged handset, when switched off, discharges in approximately one  
week.  
6
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C4050 Handset  
The handset display screen shows the batteries charge status.  
Battery status  
Fully charged - 100%  
Partially Charged - <75%  
Partially Charged - <50%  
Partially Charged - <25%  
No Charge - 0%  
An alert tone sounds and the icon flashes.  
When the batteries are replaced, the battery status does not appear on the  
display screen until the replaced batteries are charged.  
When ten minutes of battery stand by time remains, the handset emits three  
short beeps.  
Initial Setup  
Plug the charger into the electrical outlet.  
Place the handset in the charger.  
The handset display shows Charging, and the LED light-ring is green when  
the handset is in the charger. When the handset is fully charged, the LED  
light-ring turns off.  
Before the handset is charged, the handset operates with the speaker phone  
feature when placed in the charger.  
7
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C4050 Handset  
Cleaning the C4050 handset  
When cleaning the handset and charger, disconnect the charger from the  
electrical outlet.  
Wipe the handset and charger using an anti-static cloth, or a slightly moist-  
ened soft chamois leather. Dry with a soft cloth.  
Clean the charging contacts on the handset and charger with a lint-free cloth.  
Never use cleaning agents or solvents on the  
handset or charger.  
Caution  
!
C4050 Handset features  
553-A0078  
8
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C4050 Handset  
Handset display screen  
Icon line  
#""""""""""""$""""""""""%  
Text line 1 - System Name  
Text line 2 - User Name  
Text line 3 - handset extension number  
Softkey line  
Nortel  
Daphne Scott  
5420  
TelBook  
Menu  
The icon line shows the active menu item.  
The three text lines display menu lists and text, or information about the  
current connection status.  
The Icon line uses symbols that show the current status of the handset as  
follows:  
Ringer deactivated  
&
Caller Filter activated  
'
Good radio link - at least two bars showing  
Degraded radio link - left bar flashing  
#
Handset off-hook  
$
Voicemail message  
(
Charge status of batteries  
%
Keypad locked  
)
Volume level indicator  
*
Handset keys  
Use !"to activate the features and actions displayed on the softkey line  
of the display screen.  
9
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C4050 Handset  
Use +"to scroll through feature lists and the redial list. Press ,"for two sec-  
onds to turn the handset power on or off.  
Press  
-
to edit a character or an entry.  
Display screen  
The display screen back-light activates when there is an incoming call, or if a  
key is pressed. The light switches off after 10 seconds.  
LED light-ring  
The LED light-ring turns red to indicate an incoming call. The LED light-ring  
turns green when the handset is charging.  
Volume control  
Press the +/buttons on the side of the handset to increase or decrease the  
volume of the speakerphone, the volume of the handset earpiece, or the  
volume of the headset earpiece.  
When the minimum or maximum volume is reached, the handset beeps.  
The *" icon increases or decreases in size as the volume increases or  
decreases.  
Keypad  
Use the keypad to enter the number.  
Using the C4050 handset  
The handset must be subscribed to make a call. Contact your System Admin-  
istrator to have your handset subscribed.  
Make a call  
Pre-dialing is the preferred method for making a call: dial the number and  
press  
.
.
Another method is to press  
.
and dial the number.  
10  
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C4050 Handset  
End a call  
Press  
.
.
Receive a call  
The handset indicates an incoming call by:  
an audible signal (ringing or music)  
a red light from the LED light-ring  
vibrating (if this option is on)  
displaying an incoming callers name or number  
Press the key to answer an incoming call.  
Press any key, except the hook key  
.
.
or softkeys !, to stop the  
audible signal or the vibrator, without answering the call.  
Mute a call  
Press the Mute softkey to mute a call.  
Press the Unmute softkey to activate the handset.  
Reject a call  
Press the Reject softkey to reject a call.  
Inquiry call  
Press  
,
to put the call on hold. Dial the inquiry number. After completing the  
inquiry call, wait for the inquiry party to disconnect. The handset automatically  
re-connects to the call on hold.  
Conference call  
Press  
,
to put the call on hold. Dial the conference number. When the  
conference party answers, press  
conference.  
,
to enable the call on hold to join the  
11  
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C4050 Handset  
Transfer a call  
Press  
,
to put the call on hold. Dial the transfer number. Press ,"to transfer  
the call. Press ."to disconnect from the call before or after the transferred  
party has answered.  
Voicemail Message  
If there is a message in your voice mailbox, the voice mail icon  
on the display screen.  
(
flashes  
For easy access to your mailbox, program one of the Quick Call keys to your  
mailbox number. See Quick Call (Speed Dial)on page 19 for details.  
Speaker Phone  
The C4050 handset includes a handsfree feature. There are three ways to  
activate the handsfree feature:  
press the . key for 2 seconds when the handset rings  
press the . key for 2 seconds while on a call  
press the Options softkey and select Handsfree while on a call  
Do not cover the speaker or microphone.  
Access Meridian PBX features  
Enter the FFC and press ."to access the Meridian PBX features while the  
handset is idle.  
Press  
,
To access the Meridian PBX features during a call.  
Flexible Feature Codes (FFC) dial an FFC code to access some of your  
handsets features.  
Special Prefix Codes (SPRE) dial a SPRE code plus a one or two digit  
number to access some of your handsets features. The SPRE codes are  
unique to your system; however, the digits following the SPRE are fixed. For  
example, dial SPRE + 74 to call forward all your calls to another number.  
Ask your System Administrator for the FFC or SPRE codes.  
12  
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C4050 Handset  
Use the following table to enter your FFC or SPRE codes for each feature.  
Feature  
FFC or SPRE +  
Call forward - to activate  
Call forward - to cancel  
Call park - to park a call  
Call park - to retrieve a call  
Calling options  
Make a call using one of the following options:  
%
#
keypad  
TelBook  
Caller list  
Re-dial list  
6961527  
Esc  
TelBook  
The TelBook can store up to 100 entries alphabetically. Each entry can have  
up to 16 characters in the name, and up to 32 digits in the number. A number  
cannot be stored without a name.  
A name can only be entered once. The same telephone number can be  
stored under different names. A dashed line marks the beginning and end of  
the TelBook list.  
13  
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C4050 Handset  
TelBook calls – Make a call using the Telbook.  
Press the TelBook softkey.  
The display shows the first three names.  
Press the Options softkey.  
Press the Search softkey to search the  
directory.  
Search:  
Alex Scott  
Bob Reid  
Press . to dial the highlighted name.  
Press the Next softkey to view more TelBook  
names.  
Ernest Hanson  
/
Options  
Esc  
Search – Press TelBook, then Options to access the following functions.  
Press the Search soft key.  
"""Search: A"""""""  
AlexScott  
Enter a single letter, for example A, or several  
letters such as ART. See Keypad tableon  
page 17.  
Press + to scroll through the list.  
Press . to dial the highlighted name.  
Andrew Aulenback  
Art Carney  
/
Search  
Esc  
Keypad alphabet equivalent To enter a character, press a key from 0 to 9  
as shown in the table.  
For example, press the 4 key twice to enter the character H. Press the 7 key  
four times to enter the character S.  
14  
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C4050 Handset  
Keypad table  
Key  
0
1
0
2
space  
?
3
@
!
4
$
,
5
&
.
6
7
8
9
10  
11  
1
1
:
;
À
Ê
î
Á
Ë
ï
2
A
D
G
J
B
C
F
I
2
3
4
5
6
S
8
Z
Ä
È
ì
Å
É
í
Ã
Æ
Ç
3
E
4
H
5
K
L
6
M
P
T
N
O
R
V
Y
Ñ
7
Ö
ß
Ò
Ú
Ó
Û
Ô
Õ
Ø
7
Q
8
U
Ü
9
Ù
9
W
X
+
)
=
{
~
}
<
[
>
]
^
/
%
\
*
*
#
#
(
_
New  
Press New and then press OK. Enter the phone number and press OK. Enter  
the name and press OK. Use + to move the cursor.  
Delete Entry  
Highlight the name. Press Options, then Delete. Press OK to confirm.  
Edit Entry  
Highlight the name. Press Options, then Edit. Press - to delete the last digit.  
Press and hold - to delete the entire number. Press OK when editing is  
finished. Press Esc to quit. Press and hold the # key to insert a pause. Use +  
to move the cursor from the beginning to the end of the number or name.  
Delete All Entries  
Press Options, then Del.All. When “Sure?” appears, press OK to confirm.  
Press Esc to quit.  
15  
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C4050 Handset  
Caller List  
The Caller List displays the last 20 answered or unanswered callers (if Caller  
ID is sent). Multiple calls from the same phone number are only shown once.  
Dialing from the Caller list  
Press the OK soft key to view the Caller List.  
Caller List  
""""""""""""""""""""""""""""""  
Press OK to view the list of names and  
numbers and + to scroll through the list.  
Press Delete and OK to delete the entry.  
Press . to dial the number.  
1 NameorNumber  
2 Name or Number  
3 Name or Number  
/
Options  
Esc  
Add a Caller list item to the TelBook.  
Use the keypad to enter the name (see Keypad tableon page 17). If the  
handset beeps, the name is already in the TelBook.  
Redial list  
Dialing from the Redial list  
Press + while the handset is idle to display  
the last 20 numbers dialed from the handset.  
Press + again to scroll through the list.  
Redial  
1
1. Number  
2. Number  
3. Number  
Press . to dial the highlighted name and  
number.  
Options  
Esc  
Press - to return to the main screen.  
16  
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C4050 Handset  
Add a Redial number to the TelBook  
Highlight the number, and press the Options  
soft key.  
Press the Add to soft key.  
Press the TelBook soft key.  
Enter a name.  
1. Number  
2. Number  
3. Number  
Press the OK soft key.  
/
Options  
Esc  
Quick Call (Speed Dial)  
Assign a Quick Call number  
Highlight an entry in the TelBook  
Select Quick Call from the Options menu.  
Choose a digit from 1 to 9 as the Quick Call number, then press OK. The  
TelBook entry shows the assigned Quick Call number in front of the name.  
Delete an associated TelBook entry to remove a Quick Call number.  
Use Quick Call  
Press and hold the allocated Quick Call number key. Press . to dial the  
number.  
17  
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C4050 Handset  
Using Menu features and options  
To enter a highlighted or cursor line menu item, press the OK soft key. To  
return to the main menu, press the ESC soft key.  
Display Menu list  
Press the Menu soft key to access the  
following menu list:  
#"""""""""""""""""""""""""""""""%  
Key Lock  
Caller List  
Nortel  
Robert Reid  
5260  
Messages  
Ringer Settings  
Caller Filter  
System  
Telephone Option  
Security  
TelBook  
Menu  
Use "+ to scroll through the Menu list.  
18  
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C4050 Handset  
Menu Shortcuts  
To use a Menu Shortcut on an idle handset, press one of the key  
combinations shown in the following table:.  
Feature  
Key  
Description  
Switches the ringer off. & appears  
on the icon line.  
Ringer on/off  
,"1  
Switches the ringer on  
,"2  
,"3  
,"4  
,"5  
,"6  
,"7  
,"8  
Silent Charging on/  
off  
Switches Silent Charging on  
Switches Silent Charging off  
Switches User Name function on to  
allow change of user name  
User Name  
Key Lock  
Activates Key Lock  
Caller Filter on/off  
Switches Caller Filter on  
Switches Caller Filter off  
19  
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C4050 Handset  
Key Lock  
The Key Lock disables key input when the handset is in your pocket or on  
your belt.  
To enable Key Lock, press + until Key Lock  
is highlighted in the Menu list.  
Press the OK softkey to enable Key Lock.  
Key Lockis displayed on Text line 1. )"  
appears on the Softkey line.  
#""""""""""""""""""""""""""""""""""""%  
Calls can be answered when Key Lock is  
"""""""""""""Key Lock  
active. All keys can be used during the call.  
""""""""""Robert Reid  
Key Lock is activated again when the call is  
"""""""""""""""""5260""""  
terminated.  
)
The keypad can also be locked by pressing  
,6.  
To disable Key Lock, press the left soft key  
under the Key Lock icon, then press #.  
Caller list  
See Caller Liston page 18.  
Ringer Settings  
Scroll down the Menu list to Ringer Settings.  
Press OK to see the following Ringer  
Settings menu:  
Ringer Settings  
Melody
Type  
Melody  
Type  
Device  
Volume  
Device  
/
OK  
Esc  
Melody  
There are four choices for Melody:  
• Internal - not available  
• External - all Meridian calls  
• Normal Message - contact System Administrator to determine availability  
• Urgent Message - contact System Administrator to determine availability  
20  
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C4050 Handset  
Type  
There are three choices for the ringer type:  
• Full Melody - Only external call melodies are available. There are 30 mel-  
ody choices. Melodies 21-30 are a selection of national anthems.  
Silence - The ringer is turned off. The icon & indicates the ringer is off.  
Select Melody or Chirp to re-activate the ringer.  
Chirp - A short alert sound.  
Device  
There are two menu choices for the ringer device:  
Buzzer On/Off - A 0" indicates the alerter/ringer is on.  
Vibrator On/Off - A 0 indicates the vibrator is on.  
Highlight the item and press OK.  
Volume  
Set the ringer volume by entering a number between 1 and 7, or use"+.  
Caller Filter  
The Caller Filter blocks incoming calls when the calling number is stored in  
the Caller Filter list. The Caller Filter holds a maximum of 10 telephone  
numbers/names.  
21  
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C4050 Handset  
Activate Caller Filter  
Press the Menu softkey.  
Press + until Caller Filter is  
highlighted. Press the OK  
softkey. The screen shows  
Empty. Press the Options  
softkey.  
Caller Filter  
Empty  
Choose:  
Options "/  
Esc  
• New  
• Filter Options  
New  
Select the New option to add a new number and name entry to the  
Caller Filter.  
Note: A number cannot be stored without a name.  
Filter Option  
A 0"indicates your choice of Mode, Anonymous, or Filter.  
Mode - Receive or Block activates the Caller Filter to block calls from the  
stored number list.  
Anonymous - Blocks calls where Caller ID is not given.  
Filter - Activates or deactivates the Filter. When the filter is active, ' is  
22  
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C4050 Handset  
shown on the icon line of the handset display screen.  
Press + until Mode is  
highlighted. Press the OK  
Filter Options  
softkey. Press + to highlight  
Receive or Block. Press the  
OK softkey.  
Mode  
Anonymous  
Filter  
Press + until Anonymous is  
highlighted. Press the OK  
OK  
"/  
Esc  
softkey. Press + to highlight  
Receive or Block. Press the  
OK softkey  
Press + until Filter is  
highlighted. Press the OK  
softkey.  
New, Edit, Delete, Delete All  
New adds another number and name entry.  
Edit allows editing digits or characters in a number and name entry.  
Delete allows the deletion of a number and name entry.  
Delete All allows the deletion of all number and name entries in the Caller  
Filter  
New  
Press + until Caller Filter is  
highlighted. Press the OK  
Enter Number  
softkey. Press the Options  
softkey. Press the OK  
softkey. Enter the number.  
Press the OK softkey. Enter  
the name. Press the OK  
OK  
"/  
Esc  
softkey.  
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C4050 Handset  
Edit, Delete, Delete All  
Press + until Edit is  
highlighted. Press the OK  
softkey. Use + to move the  
cursor to the number, and  
Caller Filter  
Edit  
Delete  
Delete All  
press Edit. Use - to delete  
digits or characters. Press the  
OK softkey.  
Options "/  
Esc  
Press + until Delete is  
highlighted. Press the OK  
softkey. The screen shows  
Sure? Press the OK softkey.  
Delete All as Delete above.  
Wild Cards  
The wild card * filters specific number ranges. Enter 0* to filter all external  
calls. Enter 00* to filter all international calls.  
Note: In some cases, the PBX adds extra #s.  
Transfer a number to Caller Filter  
You can transfer numbers in the Caller List, Redial List and the TelBook to  
the Caller Filter.  
Press Caller Filter, then press OK.  
Enter a name for the number, and press OK. Press Esc to cancel the entry.  
To select a number in these lists, press the Options soft key.  
Telephone Options  
The following functions are activated in Telephone Options:  
Key click  
Message options  
Auto answer  
Charger answer  
User name  
Language  
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C4050 Handset  
Coverage warning  
Silent charging  
Use "+ to scroll through the Menu list.  
Key Click  
To activate the Key Click beep, press OK. A 0 indicates the Key Click is  
activated.  
To deactivate the Key Click beep, press OK.  
Message Options - not available at this time  
Auto Answer  
The Auto Answer feature answers an incoming call after one ring.  
Auto Answer in the icon line indicates that the feature is on. Auto Answer is  
only used with a headset.  
Press OK. A 0 indicates the feature is active.  
Charger Answer  
If active, an incoming call to a handset in the charger can only be answered  
by removing the handset from the charger. Place the handset back in the  
charger to end the call.  
To activate Charger Answer, press OK. A 0 indicates the feature is active.  
User Name  
The User Name feature displays a name on an idle display screen. The User  
Name can contain up to a maximum of 16 characters.  
To enter the User Name, press OK. Enter the User Name characters (see  
Keypad tableon page 17). Press OK.  
Language  
The Language feature sets the display in one of ten languages. English is the  
default language.  
Press + to scroll through the language list.  
Select the language and press OK.  
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C4050 Handset  
Coverage Warning  
The Coverage Warning feature causes the handset to emit four beeps when  
the handset moves out of radio range. The left bar of the radio link icon #"  
flashes.  
Press OK to activate the Coverage Warning. A 0"indicates the Coverage  
Warning is activated.  
Silent Charging  
The handset cannot make calls, receive calls or receive messages while it is  
Silent Charging. The top line of the screen display shows Silent Charging”  
while the handset is in the charger.  
Press OK to activate Silent Charging. A 0"indicates that Silent Charging is  
activated.  
System Settings  
For information on System Settings, contact your System Administrator.  
Security  
Security allows you to Read Only, Change PIN, and Reset the handset.  
Enter your four digit PIN code to access the Security functions.  
Read Only  
If Read Only is activated, all menu features can be activated, but the settings  
cannot be changed.  
Press OK to activate Read Only. A 0 indicates that Read Only is active.  
Change PIN  
To change the PIN code, press OK. Enter the old PIN code. Enter the new  
PIN code. Enter the new PIN code again and press OK.  
The PIN code default factory setting is 0000.  
Reset Handset  
All functions, with the exception of the TelBook, the PIN code, and system  
subscriptions, reset to the default settings.  
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C4050 Handset  
Accessory information  
Data Charger  
Use a Data Charger and a C4050 software CD to enter or edit names and  
numbers in the TelBook and Call Filter from a personal computer.  
IBM compatible PC  
The following are minimum PC requirements:  
Pentium 133 MHz or higher processor  
minimum 16 MB RAM  
Microsoft Windows 95/98/NT/ME/2000  
CD-ROM drive  
C4050 software CD  
The software CD contains two applications:  
Telephony Application Programmers Interface (TAPI) a standardized  
interface that enables remote control of the C4050 handset  
Configuration used to configure the C4050 handset from the PC  
PC connection  
Use the data cable to connect the COM port (V.24 port) of the PC to one of  
the following:  
the port on the data charger  
the port on the bottom of the handset  
27  
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C4050 Handset  
Data charger connections  
C4050  
Connect Data Charger  
to PC/Laptop (V.24)  
C4050  
bottom view  
Data Charger  
Connect C4050 to  
PC/Laptop (V.24)  
Ensure that the cable adapter is pointing  
in the correct direction (left) when  
you connect to the handset.  
553-A0082  
Accessories  
Contact your System Administrator to order the following accessories:  
8-unit charging rack  
AC Adapter for 8-unit charging rack  
headset  
belt clip  
Data charger  
replacement batteries  
28  
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C4050 Handset  
Charger rack  
Charge up to eight handsets in the charger rack.  
553-A0085  
Headset  
Plug the headset adapter into the bottom of the handset.  
Use the headset, belt clip, and Auto Answer with the C4050 handset to  
provide optimal hands-free telephone use.  
553-A0086  
29  
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C4050 Handset  
30  
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