Multi Tech Systems Network Card ISIHP 2S User Manual

MultiModemISI Hybrid Series  
Models ISIHP- 2S/2U/4S/4U/4SD  
User Guide  
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Contents  
Introduction  
4
Welcome and Product Description....................................................4  
Peripiheral Component Interconnect (PCI) .......................................8  
Communication Protocols .................................................................9  
Hardware Installation  
Introduction ...........................................................................................12  
Computer Requirements ........................................................................12  
Shipping Contents .................................................................................12  
Safety Warnings.....................................................................................12  
Hardware Installation Procedure ...........................................................13  
LED Indicators ......................................................................................16  
Software Installation .................................................................... 19  
Installing the ISIHP in Windows NT 3.51/4.0 ........................................... 20  
Installing TAs and Modems to COM Ports in Windows NT ........... 24  
I/O Addresses and IRQ Codes .................................................................... 32  
Removing ISIHP Card & Driver in Windows NT 3.51/4.0 ........................ 33  
Installing the ISIHP in Windows 95 and Windows 98................................ 34  
Windows 95 Installation ............................................................................. 34  
To Remove the ISIHP Card and Drivers in Windows 95 .......................... 36  
Windows 98 Installation ............................................................................. 36  
To Remove the ISIHP Card & Drivers in Windows 98 ............................. 39  
To Remove the ISIHP Card ............................................................. 39  
To Remove the Drivers .................................................................... 39  
Installing TAs & Modems to COM Ports in Windows 95 /98 ........ 40  
Removing the Driver (Windows 95 only) ........................................ 49  
Configuring the Terminal Adapter: Introduction ........................................49  
North American Users ...........................................................................50  
International Users ........................................................................... 51  
Optional Settings ...................................................................................51  
ISDN TA Configuration Utility .............................................................52  
ConfigMenu Configuration Utility ........................................................58  
ConfigMenu menus ...............................................................................59  
Terminal Adapter AT Commands ..........................................................60  
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Introduction  
NetWare Connect (Novell) Driver Installation (2S/2U only) .....................61  
Configuring Ports for NetWare Connect .......................................... 61  
Removing the Driver (Novell) ......................................................... 61  
SCO Open Server 5 Driver Installation ......................................................62  
MultiTech Installation Script ........................................................... 63  
Activating Ports in SCO Open Server 5........................................... 65  
Removing the Driver (SCO Open Server 5) .................................... 67  
Linux Driver Installation ............................................................................68  
Warranty & Service  
71  
AT Commands and S-Registers  
...............................................................................................................73  
Troubleshooting  
.............................................................................................................142  
Regulatory Info ........................................................................... 148  
Index ............................................................................................ 154  
Welcome to Multi-Tech’s new MultiModemISI Hybrid Series,  
models ISIHP-2S/2U and ISIHP-4S/4U, multiport hybrid ISDN cards  
that can be plugged into any PCI slot for applications that involve  
ISDN or modem calls over ISDN BRI lines. When the ISIHP is used  
with Remote Access Servers (RAS), remote users can call in using  
either modems or ISDN terminal adapters (TAs). For V.90 modem  
calls, a 56kbps download speed can be achieved without the expense  
of T1, E1, or ISDN PRI lines. This manual also describes the ISIHP-  
4SD, a serial interface card equipped with four terminal adapters only  
(no analog modems are present). The ISIHP-4SD is otherwise like the  
ISIHP-4S/4U models. S-models use the ISDN “S” interface; U-  
models use the ISDN “U” interface.  
The ISIHP-2S/2U contains two terminal adapters and four V.90/  
K56flex modems. The ISIHP-2S/2U uses two ISDN BRI lines (each  
offering two B-channels) to connect to the telco and these connect to  
its two built-in terminal adapters. In addition to handling ISDN calls,  
each terminal adapter can detect analog modem and fax calls. When  
Induction  
Welcome and Product Description  
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Introduction  
analog calls are detected, they are automatically connected to one of  
the four V.90 modems on the ISIHP board. In this way, these hybrid  
cards can handle either ISDN calls or analog modem calls. Although  
the ISIHP-2S/2U contains four ISDN TA ports and four analog  
modem ports, only four ports can be active at any one time (because  
only four B-channels are present). See Figure 1-1.  
The ISIHP-4S/4U works like the ISIHP-2S/2U but contains four  
terminal adapters and eight V.90/K56flex modems. The 4S and 4U  
models each accommodate four ISDN BRI lines. The configuration of  
modem and TA ports for the 4S and 4U models is shown in Figure 1-  
2.  
The ISIHP-4SD contains four terminal adapters only (the daughter  
card containing the eight modems is absent). Since it accommodates  
four ISDN BRI lines (each offering two B-channels), it supports eight  
independent digital data connections.  
Each terminal adapter appears as two ports to the server PC using the  
ISIHP card.  
ISIHP cards also support dial-out applications via their modems or  
terminal adapters.  
The ISIHP-2S/2U card offers eight RAS ports using two Basic Rate  
Interface (BRI) ISDN lines; the ISIHP-4S/4U has 16 ports using four  
BRI ISDN lines. For the ISIHP-2S/2U, its eight ports allow a server  
to accept any combination of analog modem and digital ISDN calls,  
making a maximum of four simultaneous independent data  
connections. For the ISIHP-4S/4U, its sixteen ports allow a server to  
accept any combination of analog modem and digital ISDN calls,  
making a maximum of eight simultaneous independent data  
connections. This arrangement gives the user the flexibility to  
customize the settings of the terminal adapters and modems. The  
terminal adapters on the ISIHP-4SD can make eight simultaneous  
independent connections.  
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Introduction  
Com Ports  
5
ISDN  
Modem  
TA  
RJ-45 jack  
1
2
Line 1  
6
7
Modem  
Modem  
RJ-45 jack  
3
4
TA  
Line 2  
8
Modem  
Figure 1-1: Modems and Terminal Adapters of ISIHP-2S/2U  
9
Modem  
RJ-45 Jack  
1
2
TA  
Modem  
Modem  
TA  
10  
11  
RJ-45 Jack  
3
4
Modem  
12  
13  
Modem  
TA  
RJ-45 Jack  
5
6
Modem  
14  
15  
Modem  
TA  
RJ-45 Jack  
7
8
Modem  
16  
Figure 1-2: Modems and Terminal Adapters of ISIHP-4S/4U (for ISIHP-4SD, no  
modems are present)  
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Introduction  
From the perspective of the server PC, the ISIHP-2S/2U is an eight-  
port serial card with eight devices permanently attached to the serial  
ports (Figure 1-1). The first four ports are the two terminal adapters,  
each of which appear as two ports. The remaining four ports are the  
four central site modems. The following chart summarizes the  
correlation of ports and devices.  
2S/2U Port #  
Device  
ISDN Line Number  
1
2
3
4
5
6
7
8
TA  
TA  
TA  
1
1
2
2
1
1
2
2
TA  
Modem  
Modem  
Modem  
Modem  
From the perspective of the server PC, the ISIHP-4S/4U is an sixteen-  
port serial card with sixteen devices permanently attached to the serial  
ports (Figure 1-2). The first eight ports are the four terminal adapters,  
each of which appear as two ports. The remaining eight ports are the  
eight central site modems. The following chart summarizes the  
correlation of ports and devices. The ISIHP-4SD contains terminal  
adapters only; no modems are present.  
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Introduction  
4S/4U Port #  
Device  
ISDN Line Number  
1
2
3
4
5
6
7
8
TA  
TA  
TA  
TA  
TA  
TA  
TA  
TA  
1
1
2
2
3
3
4
4
9
Modem  
Modem  
Modem  
Modem  
Modem  
Modem  
Modem  
Modem  
1
1
2
2
3
3
4
4
10  
11  
12  
13  
14  
15  
16  
This ISIHP Quick Start Guide contains installation instructions and  
technical support information. Because it’s written for audiences with  
basic PC skills, step-by-step instructions for such basic operations as  
logging in and file editing are not included.  
Peripiheral Component Interconnect (PCI)  
First developed by companies such as IntelTM, AT&TTM and Digital  
Equipment CorporationTM, the Peripheral Component Interconnect  
(PCI) bus used by your ISIHP card provides high performance and is  
easy to use. Because PCI devices contain registers with the device  
information required for configuration, full auto configuration of PCI  
Local Bus add-in boards and components is supported. Performance  
factors include a bus data path of 64 bits, clock speeds of 66 MHz,  
and bandwidth of 264 Mbs.  
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Introduction  
Communication Protocols for ISIHP Ports  
Ports on the ISIHP card can be associated with different protocols, as  
follows:  
Auto-Protocol. Modem or terminal adapter automatically negotiates  
with host to operate using the host’s current protocol.  
Central Site Modem. Common designation for analog modems built  
into the ISIHP card. These are V.90 modems. For the ISIHP-2S/2U,  
the last four modems should be designated as Central-Site modems;  
for the ISIHP-4S/4U, the last eight modems should be designated as  
Central-Site modems. (See Port/Device table on previous page.)  
MultiLink PPP async. This protocol allows the functional bundling  
together of three WAN ports so they function as a single high-  
bandwidth data pipeline using only one IP address. Bundling occurs  
on demand when the needed bandwidth exceeds that available on a  
single circuit.  
PPP async. (Point-to Point Protocol, asynchronous) Protocol  
allowing computers a dial-up connection to the Internet. PPP includes  
error detection, data compression and other improvements over Serial  
Line Internet Protocol (SLIP) connections.  
V.120. Terminal rate adaptation protocols. These apply to ISDN B-  
channels when using a V interface. This protocol includes V.110.  
X.75. An international standard that allows X.25 packet-switched  
networks to communicate with each other. X.75 is a gateway protocol  
for interconnection of X.25 public networks.  
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Introduction  
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Hardware Installation  
Hardware  
Installation  
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Hardware Installation  
Introduction  
This section describes how to install the ISIHP server card into the  
PCI bus on your personal computer, which involves  
• Opening your PC  
• Installing the card into the PC  
Computer Requirements  
• Pentium-based PC or compatible with PCI bus architecture  
• Microsoft Windows 95, Windows 98, Windows NT version 4.0, SCO  
Open Server version 5.0, Novell NetWare, or Linux  
• At least one floppy drive  
• 800 blocks of hard disk space for UNIX, 100K bytes for Windows  
NT, 34K bytes for Windows 95, 50K bytes for Novell  
Shipping Contents  
• ISIHP card  
• RJ-45 ISDN cords (2 for ISIHP-2S/2U; 4 for ISIHP-4S/4U)  
• ISIHP Driver Disk set  
• ISDN TA Configuration Wizard disk  
• Quick Start Guide  
• User Guide (this online manual) on CD-ROM  
Safety Warnings  
• Never install telephone wiring during a lightning storm.  
• Never install telephone jacks in wet locations unless the jacks are  
specifically designed for wet locations.  
• Never touch uninsulated telephone wires or terminals unless the  
telephone line has been disconnected at the network interface.  
• Use caution when installing or modifying telephone lines.  
• Avoid using a telephone (other than cordless type) during an  
electrical storm. There may be a remote risk of electrical shock from  
lightning.  
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Hardware Installation  
• Do not use the telephone to report a gas leak in the vicinity of that  
leak.  
• Ports that are connected to other apparatus are defined as SELV.  
To ensure conformity to EN 41003, ensure that these ports are  
connected only to the same type on the other apparatus.  
Hardware Installation Procedure  
1. Before handling the ISIHP card, discharge any static in your body  
by touching a piece of grounded metal such as the computer  
chassis.  
2. Carefully remove the ISIHP card from its antistatic bag, handling it  
only by the mounting bracket and edges. Do not touch the gold-  
plated connectors along the bottom edge. (You may want to save  
packaging for possible future use.)  
3. Visually inspect the ISIHP-2S/2U/4S/4U/4SD. The 2S and 4SD  
models have only one daughter card, whereas the others have two.  
If you have any concerns about the condition of your ISIHP unit,  
call Technical Support at (612) 717-5863.  
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Hardware Installation  
Intelligent Serial Interface  
Hybrid (ISDN/POTS) Cards  
(Side View)  
V.110  
Daughter Card  
ISIHP-2S  
International  
V.110  
Daughter Card  
Modem Card  
ISIHP-2U  
U.S. Domestic  
V.110  
Daughter Card  
Modem Card  
ISIHP-4S/4U  
Figure 1-3: ISIHP Cards; Side View (on ISIHP-4SD, right daughter card is not present)  
4. To avoid damaging the ISIHP-2S/2U and your PC, make sure your  
computer and any peripheral equipment connected to it are turned  
off. The ISIHP-2S/2U can be installed in a Pentium equivalent  
PCI bus computer.  
5. Remove the cover of your computer as instructed in your  
computer’s documentation.  
6. Locate the unused PCI slot you will be using for your ISIHP-2S/2U  
card and remove the slot cover according to instructions in your  
computer’s documentation.  
7. Install the ISIHP-2S/2U card in the selected expansion slot in the  
same manner as any other add-on card according to your  
computer’s documentation.  
8. Fasten retaining bracket to computer chassis and replace the cover.  
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Hardware Installation  
9. Connect the ISIHP-2S/2U to your ISDN telephone wall jack with  
the provided modular telephone cable.  
S/T Interface  
S Interface  
U Interface  
ISIHP  
-2S  
NT1  
Device  
ISDN line enters  
building  
Figure 1-4: ISDN Interfaces at Customer Premises  
Note: The ISIHP communicates over ISDN lines. If you dont have  
a standard modular jack near your computer, you should install  
one or have one installed by your telephone company. In the US,  
installation kits and adapters are available wherever telephones  
are sold.  
Note: If S/T-interface ISDN network connection cable is used, the  
ISDN phone cord should be connected between the ISDN network  
connection cable and the NT1 device. If the S/T-interface model  
(ISIHP-2S, -4S, or 4SD) is used, then the S/T-interface must be  
connected to the S-interface on the NT1 device.  
10. Turn on power to the computer. Now you are ready to install  
software.  
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Hardware Installation  
LED Indicators  
The mounting brackets for the four ISIHP cards are similar, but the LEDs  
are labeled differently. Below, and on the next page, are graphics for each  
bracket along with descriptions of the LED indicators.  
ISIHP-4U LEDs (one LED per BRI)  
Flashes between OFF and RED to  
indicate that neither SPID for that ISDN  
line has been verified.  
1
3
2
4
Flashes between RED and GREEN to  
indicate that one SPID is correct.  
LINE 1  
Line 1  
Line 2  
A solid GREEN display indicates that  
both SPIDs are correct.  
ISIHP-4S/4SD LEDs (one LED per  
BRI)  
Line 3  
Line 4  
Solid GREEN indicates normal  
operation.  
Flashes between RED and GREEN to  
indicate that the device has been reset.  
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ISIHP-2S LED Indicators  
B1 LED Indicator  
• When lit, indicates active or voice connection on  
B-channel 1.  
• When lit, indicates active or voice connection on  
B-channel 2.  
B1 B2  
LINE 1  
B1 B2  
LINE 2  
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Hardware Installation  
ISIHP-2U LED Indicators  
P LED Indicator  
• Indicates U interface status connection.  
• Controlled by NT-1, which converts S/T  
interface (4-wire ISDN) to U interface  
(2-wire ISDN).  
• When U interface and S/T interface are NOT  
active, LED remains off.  
D P  
• Flashes 8 times/second (8 Hz)—U interface  
is attempting to activate.  
LINE 1  
• Flashes once/second (1 Hz)—U interface is  
active; S/T interface is not fully active.  
• Lit, not flashing—Both U and S/T interfaces  
are active.  
D P  
D LED Indicator  
LINE 2  
• Lights when the ISIHP-2S/2U is turned on.  
• Flashes until SPIDs are verified with the  
central office switch; then remains lit without  
flashing.  
• Indicates data link layer status.  
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Software/Driver Installation  
Software  
Installation  
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Software/Driver Installation (Windows NT)  
Installing the ISIHP in Windows NT 3.51/4.0  
The following procedure describes how to install the ISIHP card in a  
system operating Microsoft Windows NT 3.51 or 4.0 for use with  
Remote Access Service (RAS) server and other communications/fax  
server type applications. These procedures refer to both 3.51 and 4.0.  
1. Install the ISIHP in an available PCI slot as described in the  
installation section of this manual.  
2. Turn on the computer.  
3. Click Start, Settings, Control Panel, and then double-click  
Network. In the Network dialog box, click the Adapters tab. Then  
click Add.  
4. The Select Network Adapter dialog box appears. Click Have  
Disk.  
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Software/Driver Installation (Windows NT)  
5. The Insert Disk dialog box appears. Insert the MultiModem ISI  
Driver for Windows NT diskette and click OK.  
6. The Select OEM Option dialog box appears. Click OK.  
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Software/Driver Installation (Windows NT)  
A transient dialog box will appear while the setup program is  
loaded from the diskette to the PC hard drive.  
7. The ISI Cards dialog box appears. Click Add.  
8. Then this ISI Cards dialog box appears. Select the starting port  
(usually port 3).  
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Software/Driver Installation (Windows NT)  
9. The ISI Cards dialog box appears again showing the port  
assignment. Click Add to add additional cards and repeat step 8.  
After the last ISIHP card has been added, click Close.  
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Software/Driver Installation (Windows NT)  
10. The file copies and Multi-Tech ISIHPAdapter appears in the  
Network Adapters box. Click Close.  
11. When this dialog box appears, click Yes to reboot your system.  
The ISIHP-2S/2U now is installed in Windows NT.  
Installing TAs & Modems to COM Ports in Windows NT  
To install terminal adapters:  
1. In the Control Panel, double-click the Modems icon.  
2. The Modem Properties dialog box appears. Click Add.  
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Software/Driver Installation (Windows NT)  
3. The Install New Modem dialog box appears. Check the box  
marked Don't detect my modem; I will select it from a list and  
click Next.  
4. The Install New Modem dialog box appears. Click Have Disk.  
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Software/Driver Installation (Windows NT)  
5. The Install From Disk dialog box appears. Click OK (diskette  
should still be in drive).  
6. The Install New Modem dialog box appears. From the Models  
list, select an ISDN protocol (Auto-Protocol, ML-PPP, PPP, V.120,  
or X.75, depending on your application). ( See description of  
protocols in the Introduction chapter of this manual.) Then click  
Next.  
7. The Install New Modem dialog box appears. Select the ports that  
correspond to the first four ports of the ISIHP-2S/2U card, OR the  
first eight ports of the ISIHP-4S/4U . Any ports that existed prior  
to installing the ISIHP appear first in the list of available COM  
ports. Click Next. The terminal adapters (screen displays modems)  
install to the selected COM ports.  
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Software/Driver Installation (Windows NT)  
8. After the terminal adapters install, click Finish to return to the  
General tab to view COM port assignments (and make changes if  
necessary). Now you are ready to install the modems.  
To install modems:  
{does not apply to -4SD}  
1. In the General tab, click Add.  
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Software/Driver Installation (Windows NT)  
2. The Install New Modem dialog box appears. Check the box  
marked Don't detect my modem; I will select it from a list. Then  
click Next.  
3. The Install New Modem dialog box appears. From the Models  
list, select Central Site Modems for the modems. Then click Next.  
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Software/Driver Installation (Windows NT)  
4. Select the ports that correspond to the last four ports of the ISIHP-  
2S/2U card OR the last eight ports of the ISIHP-4S/4U card. Click  
Next. The modems install to the selected COM ports.  
5. After the modems install to the ports, click Finish to return to the  
General tab.  
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Software/Driver Installation (Windows NT)  
6. To view COM port assignments and make necessary changes, use  
the Modem Properties dialog box.  
7. Close the Modems Properties dialog box. The message below  
appears asking if you want to configure dial-up networking. Click  
Yes.  
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Software/Driver Installation (Windows NT)  
8. The Remote Access Setup dialog box appears. Click Add.  
9. Each COM port appears in a separate Add RAS Device dialog box.  
To add the highlighted device, click OK.  
10. The Remote Access Setup dialog box displays again. Repeat steps  
7 and 8 until all devices are added.  
11. When all devices have been added, click Continue.  
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Software/Driver Installation (Windows NT)  
12. After the bindings have been reviewed and stored, the message  
below appears, click Yes.  
After re-booting, the ISI Cards icon appears in the Control Panel.  
icon  
You are now ready to configure the terminal adapter. See the  
section,“Configuring the Terminal Adapter,” on page 49.  
I/O Addresses and IRQ Codes  
Unlike many modem products, the ISIHP has no DIP switch for I/O  
addresses and no jumper to determine the IRQ code. The input/output  
address and the interrupt request code (IRQ) for the ISIHP are  
assigned automatically during driver installation. During any  
subsequent re-cofiguring of your PC, you may need to know the  
assigned I/O address and IRQ code. To determine the I/O address  
and IRQ assigned to the ISIHP:  
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Software/Driver Installation (Windows NT)  
(for Windows NT) click on Start, Settings, Control Panel and select  
the ISI Cards icon; or click on Start, Programs, Administrative  
Tools (Common), Windows NT Diagnostics, Resources;  
(for Windows 95) click on Start, Settings, and Control Panel. From  
the Control Panel, click on System icon and then the Device  
Manager tab. From there, click on the Computer icon at the top  
of the Device Manager window. The Computer Properties  
dialog box will appear. In the View Resources tab, click on either  
the Interrupt Request (IRQ) or Input/Output (I/O) radio buttons  
to view lists of both the IRQs and I/O memory addresses in use in  
the computer and what devices are currently using these resources.  
Removing ISIHP Card and Driver in Windows  
NT 3.51/4.0  
1. Click Start, Settings, Control Panel, and then double-click  
Network.  
2. The Network dialog box appears. Click the Adapters tab.  
3. Select Multi-Tech PCI ISI Card, and then click Remove.  
Note: To complete an uninstall, reboot your system.  
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Software/Driver Installation (Windows 95/98)  
Installing the ISIHP in Windows 95 and Windows 98  
This section describes how to install the ISIHP in systems operating  
Microsoft Windows 95 or Windows 98 to use with a Remote Access  
Service (RAS) server and other communications/fax server type  
applications.  
Windows 95 Installation  
1. After installing the ISIHP in an available PCI slot, turn on the  
computer.  
2. Windows 95 automatically detects the ISIHP card. A dialog box  
appears saying that Windows has found the new hardware and is  
locating the software for it.  
3. The Update Device Driver dialog box appears. Insert the ISIHP  
Windows 95 driver diskette and click Next.  
4. Windows 95 automatically searches for the unknown device and  
locates the MultiTech ISI Port. After the operating system goes  
through this process for every port added, click Finish.  
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Software/Driver Installation (Windows 95)  
5. To view the COM ports, click Control Panel and double-click  
System. In the System Properties dialog box in Device Manager,  
the MultiTech PCI ISI Card appears under Multi Port. To view  
ports, click Ports (COM & LPT). Click OK to close.  
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Software/Driver Installation (Windows 95)  
To Remove the ISIHP Card &Drivers in Windows 95  
To remove the ISIHP card:  
1. Click Start, Settings, Control Panel, and then System.  
2. The System Properties dialog box appears. Click the Device  
Manager tab.  
3. Click Multi Port Adapter and select MultiTech PCI ISI Card,  
and then click Remove.  
To remove the drivers:  
1. Click Start, Settings, Control Panel, and then double-click Add/  
Remove Programs.  
2. Select MultiTech ISI Card and then click Add/Remove.  
Note: To complete an uninstall, reboot your system.  
Windows 98 Installation  
1. After installing the ISIHP card in an available PCI slot, turn on the  
computer.  
2. Windows 98 automatically detects the ISIHP card. A dialog box  
appears saying that Windows has found the new hardware and is  
locating the software for it.  
3. The Add New Hardware Wizard dialog box appears.  
Click Next.  
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4. In the next Wizard dialog box, select Search for the best driver  
for your device. (Recommended). Then click Next.  
5. In the next Wizard dialog box, make sure Floppy disk drives is  
checked. Insert the MultiModem ISI Driver for Windows 95/98  
diskette. Then click Next and the system locates the file.  
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Software/Driver Installation (Windows 98)  
6. When this Wizard dialog box appears, click Next.  
7. Windows then installs the device driver for the ISIHP card. When  
this dialog box appears, click Finish.  
Windows 98 will now detect and create COM ports (for ISIHP-  
2S/2U/4SD, 8 ports are made; for ISIHP-4S/4U 16 ports are  
made).  
8. After the COM parts have been created, you must re-boot your PC  
(remove the diskette from the floppy drive before re-booting).  
9. To view the COM ports, click Control Panel and double-click  
System. The System Properties dialog box appears.  
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Software/Driver Installation (Windows 98)  
The MultiTech PCI ISI Card is located under Multi Port Adapter.  
Click Ports (COM & LPT) to view the ports. Click OK to close.  
To Remove the ISIHP Card and Drivers in  
Windows 98  
To remove the ISIHP card:  
1. Re-boot your computer.  
2. Click Start, Settings, Control Panel, and then System.  
3. The System Properties dialog box appears . Click the Device  
Manager tab.  
4. Click Multi Port Adapter and select MultiTech ISIHP-2S/2U  
2BRI/4 56K Hybrid Card. Then click Remove.  
To remove the drivers:  
1. Click Start, Settings, Control Panel, and then double-click Add/  
Remove Programs.  
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Software/Driver Installation (Windows 98)  
2. Select MultiTech ISI Card and then click Add/Remove.  
Installing TAs & Modems to COM Ports in Windows  
95 /98  
To install terminal adapters:  
1. Click Start, Settings, Control Panel, and then double-click the  
Modems icon.  
2. If no modems are currently installed, the Install New Modem  
dialog box appears. Check the box marked Don't detect my  
modem; I will select it from a list. Then click Next.  
If other modems have been installed, the Modems Properties  
dialog box will appear.  
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Click Add and the Install New Modem dialog box will appear.  
Check the box marked Don't detect my modem; I will select it  
from a list. Then click Next.  
3. The Install New Modem dialog box appears. Insert diskette  
labeled MultiModem ISI Driver for Windows 95 & Netware AIO  
and click Have Disk.  
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4. The Install From Disk dialog box appears. Click OK.  
5. The Install New Modem dialog box appears. Select a protocol  
(depending on your application) from the Models list; then click  
Next.  
6. The Install New Modem dialog box appears. Select the port that  
corresponds to the lowest numbered port of the ISIHP card. Any  
ports that had been installed before installing the ISIHP card are  
numbered lower than the ports of the ISIHP card. Click Next.  
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Software/Driver Installation (Windows 98)  
7. Windows will install the first terminal adapter. Click Next.  
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Software/Driver Installation (Windows 98)  
8. After the terminal adapter installs, click Finish to return to the  
General tab to view COM port assignments (and make changes if  
necessary).  
9. Click Add and repeat installation steps 2–8 to install terminal  
adapters to the first four ports of the ISIHP-2S/2U (OR the first  
eight ports of the ISIHP-4S/4U/4SD). After the terminal  
adaptershave been installed, you are ready to install the modems.  
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To install modems (Windows 95/98): {not applicable to -4SD}  
1. In the General tab, click Add.  
2. The Install New Modem dialog box appears. Check the box  
marked Don't detect my modem; I will select it from a list. Then  
click Next.  
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Software/Driver Installation (Windows 95/98)  
3. The Install New Modem dialog box appears. Insert the driver  
diskette labeled MultiModem ISI Driver for Windows NT. Then  
click Have Disk.  
4. The Install from Disk dialog box appears. Click OK.  
5. The Install New Modem dialog box appears. From the Models  
list, select Central Site Modems for the modems. Then click Next.  
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6. The Install New Modem dialog box appears. Select the  
numbered port corresponding to the first modem of the ISIHP  
card. Click Next. The modem installs to the COM port.  
7. After the modem installs to the port, click Finish.  
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Software/Driver Installation (Windows 95/98)  
8. Return to the General tab to view COM port assignments (and  
make changes if necessary).  
9. Click Add and repeat installation steps 2–8 to install modems to the  
last three ports of the ISIHP-2S/2U (OR the last seven ports of the  
ISIHP-4S/4U).  
Now you are ready to configure the terminal adapters.  
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Software/Driver Installation (Windows 95/98)  
Removing the Driver (Windows 95 only)  
1. Click Settings, Control Panel, and then double-click Add/  
Remove Programs.  
2. From the list box, select ISICOM Driver.  
3. Click Add/Remove and follow screen instructions.  
Configuring the Terminal Adapter  
Introduction  
North American users must configure the terminal adapter to match  
network switch type, the service profile identifier (SPID), and the  
directory number (DN). For international users, the terminal adapter  
ships already configured for NET3, which should work on most phone  
lines in Europe. However, you may want to customize settings,  
regardless of your location. (See “Optional Settings” on the following  
page.)  
You can configure the terminal adapters with the ISDN TA  
Configuration utility, ConfigMenu, or with AT commands.  
Instructions for all three are provided in this section.  
ISDN TA Configuration Utility—recommended for computers with  
Windows 95/98 and Windows NT.  
ConfigMenu—recommended for computers with DOS or Windows  
3.x and a VT100/ANSI compatible terminal or data communication  
program that includes VT100/ANSI terminal emulation.  
AT Commands—allow you to fine tune TA operation with AT  
commands and S-registers. Enter these commands in your data  
communication program’s terminal mode. AT commands are  
described in detail in the online manual.  
North American Users  
Before you connect the ISIHP-2S/2U to your network terminator, you  
must configure it to match the following:  
Network Switch Type____________________  
Select the network switch type your ISDN service uses at its local  
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Software/Driver Installation (Windows 95/98)  
central office. You can set the TA to NET3, AT&T 5ESS, NT DMS-  
100, or US National ISDN-1. If you don't know the switch type, get  
the information from the local phone company. AT command: !CO=  
SPIDs and DNs ________________________  
The TA must be configured with the Service Profile Identifier  
(SPID). The SPID, assigned by the local phone company, is for the  
specific BRI line where TA is attached. The SPID field is empty prior  
to configuration. AT command: AT!C6= and AT*!C6  
The Directory Number (DN) is the phone number another user would  
call to contact this TA once it is attached to the ISDN. AT commands:  
AT!N1= and AT*!N1=  
Note: SPIDs only apply for North American switch types.  
International Users  
The terminal adapters ship already configured for NET3, which should  
work for most telephone lines in Europe. If you want to customize  
settings, refer to the “Optional Settings” below.  
Optional Settings  
Data TEI _____________________________  
The Data TEI is the TEI (terminal endpoint identifier) assigned to the  
data channel. You can select Auto TEI, a fixed TEI, or Disable. A  
TEI is a number used by the central office switch to uniquely identify  
each device that is connected to the network. When it uses dynamic  
TEI assignments (Auto TEI), the central office switch assigns a TEI  
each time the TA connects to the network. However, the ISDN  
service provider may assign a fixed TEI at subscription time, in  
which case you must configure the TA with the fixed TEI number.  
You also can disable the channel, which may be useful when multiple  
TAs are attached to a network terminator bus. AT command: !D3=  
Voice TEI _____________________________  
The Voice TEI is the TEI assigned to the voice channel. You have the  
same choices as for Data TEI: Auto TEI, fixed TEI number, or  
Disable.  
AT command: *!D3=  
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Persistent DTR Dialing __________________  
A high DTR (Data Terminal Ready) signal on the serial port indicates  
that your computer or terminal is ready to communicate with your  
TA. DTR normally goes high when a communication program starts  
or is ready to dial. Persistent DTR dialing enables the TA to  
automatically redial the number stored in memory location 0  
whenever DTR is high, and the serial port does not have an active  
call. You can enable or disable this feature. AT command: $D  
Auto Answer Data Calls _________ Rings to Answer_________  
Select Auto Answer if you want the TA to automatically answer all  
incoming data calls (option does not affect analog port). The Rings to  
Answer number (range: 1—255) selects number of rings the TA waits  
before answering an incoming call. Default: 1 ring. AT command:  
S0=  
Dialing Method ________________________  
Select either the Enbloc or the Overlap dialing method for use when  
establishing a data call. Your ISDN provider determines the dialing  
method. The enbloc method is used for most ISDN dialing; however,  
you can select the overlap method if you are working with a private  
network. AT command: %A97=  
Data Protocol _________________________  
The data protocol, also known as the B-channel protocol and the rate  
adaptation protocol, is the language spoken over each 64 Kbps  
channel between two ISDN devices. The devices on both ends of the  
ISDN link must use identical protocols. AT command: !Z  
V.120 Protocolprovides rates up to 64000 bps on each B channel.  
PPP Protocolprovides rates up to 64 Kbps per channel.  
V.110 Protocola rate adaptation protocol that adapts the rates of  
slower asynchronous terminals to the data rate of the ISDN B-  
channels. 9600 bps V.110 connections are supported by the ISIHP  
products for compatibility with digital calls originating from GSM  
networks.  
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X.75 ProtocolThe ISIHP uses layer 2 of the X.75 protocol as an  
error correction protocol on the B-channel.  
Stored Numbers ________________________  
The TA can optionally store as many as 10 phone numbers, up to 20  
characters each. AT command: &Z=  
Dialing Stored Numbers _________________  
The TA can dial a number previously stored in directory number n  
using the &Zn=x command. AT command: e.g., DS3  
ISDN TA Configuration Utility  
1. Make sure Windows NT Remote Access Service (RAS), or any  
other application that is using the modem, is shut down. To shut  
down RAS, click Start, Programs, and then Administrative Tools  
(Common). Then click Remote Access Admin and click Server,  
which will indicate whether or not RAS is running. If it is running,  
click Stop Remote Access Service.  
2. Insert the Config Utility diskette into the floppy drive.  
3. From the main desktop of your PC, select Start, Settings, Control  
Panel. Click on the Add/Remove Programs icon. Click Install.  
4. The dialog box Install Program from Floppy Disk or CD-ROM  
appears. Click Next. The Run Installation Program dialog box  
appears. Click Finish.  
5. The Welcome dialog box for the ISDN TA Configuration Utility  
Setup program appears. Click Next.  
6. The Choose Destination Location dialog box appears.  
7. The Setup dialog box appears.  
8. The Information dialog box appears. Click OK.  
9. Click Start, Programs, and then the ISDN TA Configuration  
Utility icon.  
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10. The Welcome dialog box appears. Click Next.  
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11. The Searching for TA dialog box appears. Click Next.  
The next dialog box specifies the TA that has been identified.  
12. The Configuration dialog box appears. If you have questions  
about choices, click Help. After entering information in each  
dialog box, click Next.  
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13.The SPID dialog box appears (North America only). Referring to  
your network configuration notes, enter the appropriate informa-  
tion; then click Next.  
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14. The Data Protocol Setup dialog box appears. Referring to your  
network configuration notes, enter the appropriate information;  
then click Next.  
15. In the Save Configuration dialog box, enter a name to store the  
configuration. Then click Next.  
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16. To load the configuration, click Next in the Load Configuration  
dialog box.  
17. Then click Finish in the Configured dialog box.  
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18. The first TA now is configured. Click Back to return to the  
Configuration dialog box and repeat steps 4 through 9 to  
configure the remaining TA(s). If you install multiple ISIHP cards  
in the same PC, you must configure two TAs per 2S or 2U card  
installed or four TAs per 4S or 4U card. For example, if you install  
four ISIHP-2S/2U cards in one PC, you have to configure eight  
TAs (two per card).  
29. After all TAs are configured, close the ISDN TA Configuration  
utility.  
ConfigMenu Configuration Utility  
The ConfigMenu configuration utility can be used as another means of  
configuring the TA. ConfigMenu is installed in the TAs as part of the  
firmware.  
To use ConfigMenu:  
1. Start a data communication program and select the COM port  
where the TA is connected.  
2. In the communication program dialog box, type AT@CONFIG  
and press ENTER. ConfigMenu’s Main Menu appears (see screen  
below).  
3. To select menu item, type its number and press ENTER. A  
submenu then appears where you can make selections. At the  
lowest level, you can change a configuration option by selecting a  
number or typing a value and pressing ENTER.  
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4. When you finish, close ConfigMenu by typing x and pressing  
Enter.  
5. You will be prompted to decide whether to save the configuration  
when you exit the ConfigMenu program. Type y to have  
ConfigMenu automatically save the configuration.  
ConfigMenu Menus  
Network Configuration Menu—configures network parameters such  
as switch type, data and voice TEIs, and data and voice MSNs. When  
you finish, select Save Network Configuration to save your work.  
Call Control Configuration Menu—changes how the TA originates  
and answers calls. Options include Auto Answer, Rings to Answer,  
Dialing Method, and Persistent DTR Dialing.  
Data Protocol Menu—changes rate adaption protocol used by the TA.  
Stored Numbers Menu—stores up to ten phone numbers ( maximum  
of 20 characters each). Stored number 0 is the phone number that will  
be dialed if persistent DTR dialing is enabled.  
Port Control Configuration Menu—configures TA’s serial port,  
including how TA responds to control signals on the serial interface.  
Help Menu—provides assistance in navigating through the TA menu  
system or viewing the ISIHP’s firmware version numbers.  
Terminal Adapter AT Commands  
You can configure the terminal adapters using AT commands, just as  
you would configure an analog modem. Use this method if you prefer  
to work with AT commands or if you have a special requirement not  
addressed by either of the configuration utilities.  
To configure the TAs with AT commands:  
1. Start a data communication program and select the first and third  
COM ports to be configured.  
2. Referring to records made for your system, enter AT commands in  
the terminal window of the data communications program.  
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3. When you finish, use the &W command to save your new  
configuration and to select it to load automatically when the ISIHP  
is turned on.  
4. Close the data communications program.  
For more information, see the chapter on AT Commands and S-  
Registers in this manual.  
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Software/Driver Installation  
NetWare Connect (Novell) Driver Installation  
{2S/2U models only}  
Multi-Tech Systems provides AIO drivers for the ISIHP-2S/2U, so it  
can function with Novell compatible asynchronous applications (e.g.,  
NetWare Connect). The AIO driver is simply an NLM (NetWare  
Loadable Module) that runs on the file server. Drivers must be loaded  
on the file server where the board is installed. Drivers can be loaded  
from the file server’s console prompt or incorporated for autoloading  
in the AUTOEXEC.NCF file.  
To install the Multi-Tech AIO driver, copy the file AIOISIX.NLM to  
the system directory of the file server from a workstation on the  
network. To copy, you can use the following command:  
COPY A:\NOVELL\AIOISIX.NLM F:\SYSTEM  
To load the driver, go to the system or PC console (where the ISIHP-  
2S/2U is installed) and enter the following at the prompt:  
LOAD AIOISIX [port=W] [int=X] [name=Y] [note=Z]  
To install the ISIHP scripts, copy aiomdms.mdc to  
f:\system\aio\directory. Click Yes to overwrite the existing  
aiomdms.mdc file.  
Configuring Ports for NetWare Connect  
To set up NetWare Connect ports, enter LOAD NWCCON at the  
NetWare console prompt. LOAD NWCCON opens the NetWare  
Connect Configuration Utility. Select the appropriate menu options  
(modem type, speed, flow control, etc.)  
Removing the Driver (Novell)  
In Novell, remove file AIOISIX.NLM from the system directory and  
make the appropriate changes to the Autoexec.ncf file.  
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Software/Driver Installation  
SCO Open Server 5 Driver Installation  
The installation utility provided by SCO is called custom. This section  
describes opening the utility and installing the driver. The instructions  
below should be used only on SCO Open Server 5 systems. When you  
have completed the steps below, go to Multi-Tech Installation Script,  
which immediately follows this section.  
1. Insert the driver diskette into a floppy drive. If installing the driver  
from your default floppy drive, type custom and press ENTER  
to open the custom utility. If using a nondefault drive, you must  
inform your system of the disk drive from where you are doing the  
installation and specify the size and capacity of the diskette(s).  
2. Select Software and press ENTER.  
3. The main menu displays a list of options. Press ENTER to select  
the highlighted item (default): Install.  
4. Select From comscoand press ENTER. (Comsco is a sample  
server name.)  
5. Make sure the driver diskette is in the floppy diskette drive and  
then press ENTER to select the highlighted item (default):  
Floppy Disk Drive 0. The following message appears:  
Examining media. Please wait ꢀ  
6. The system recognizes that you are installing the Multi-Tech Serial  
Card Driver and prompts you to select the type of installation.  
7. (A) In version 5.0.2, select Full Installation and press  
ENTER to continue. The following messages appear:  
Extracting Files...  
Executing Multi-Tech Serial Card  
Driver Init Script...  
(B) In versions 5.0.4 and 5.0.5, press ENTER twice, or tab down to  
install’ and press ENTER.  
8. When installation finishes, this prompt appears:  
Do you wish to continue ( y / n / q ):?  
Type Y and press ENTER. A message appears and you can begin  
configuring your system with the MultiTech Installation Script.  
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MultiTech Installation Script  
The Multi-Tech Installation Script for SCO Open Server 5 systems  
requests information about how many boards you want to install,  
designations for communication ports and printer ports, and how many  
pseudo devices you want to create for Multi_View utility. Based on  
this information, the appropriate driver files will be installed and  
linked with your system’s kernel.  
1. This text appears on the screen:  
You can install up to 4 ISA/PCI cards in a  
system. The PCI cards will be autodetected on  
bootup. Enter the number of ISA cards you  
want to install and configure on your system  
(0-4):  
Select 0,which indicates that your computer has a PCI bus and  
can autodetect the ISI cards.  
2. The following text appears on the screen:  
Multi_View is a utility which will allow you  
to have multiple sessions on terminals that  
have multiple pages of physical memory. In  
order for this utility to work with  
MultiTech’s serial cards, pseudo devices have  
to be created in your /dev directory. These  
devices are system-wide resources.  
Enter the number of pseudo-devices to be  
created for the use of Multi_View utility  
(1 - 256).  
The Multi_View utility initializes the multiple-page capability of  
terminals with multiple pages of memory. The number specified  
here is the total number of devices (between 1 and 256) available to  
all Multi-Tech terminals and it’s the number of pseudo devices  
available to the Multi_View utility.  
Specify 8pseudo devices for each ISIHP-2S or -2U card installed;  
specify 16for each ISIHP-4S or -4U card installed.  
For example, if the computer contains three ISIHP-4S cards, you  
would enter 48.  
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3. This text appears on the screen and relates to the “/dev” directory.  
This script also creates the devices in your  
system to communicate with the ports of  
ISICOM. The default prefix for the tty ports  
is ttyl. The default prefix for the printer  
is prnl. Is this acceptable? (y/n/q).  
For most users, it’s best to select y, which entails accepting the  
default values. Then proceed to step 4.  
Details for use of non-default port/printer values. The /dev  
directory holds device-information files used by the kernel to  
access the hardware. When you add an ISI card, you must give the  
ISI ports unique names so they do not conflict with existing ports or  
with other devices known to your system. If a device name has  
already been assigned to an existing device and the operator assigns  
that name to a new device, then the existing device will be deleted  
when the ISI port using its name is created.  
a. To use a non-default base name, type Nand then enter a  
basename having less than five characters. The base name you  
select will be used for all ports on each card you install. ISI port  
designations will have this form:  
[basename prefix][board number][port letter].  
basename: Length is one to four characters.  
board number: Values will be 1, 2, 3, or 4, depending on  
how many ISI cards are installed in your computer.  
port letter: Use letters A through H.  
In SCO UNIX, values A-H indicate modem ports.  
Device basename selected: _________________  
b. After you select a device basename, you are prompted for a printer  
base name. This prefix identifies each port that supports a terminal  
with a printer attached to its auxiliary port (for transparent  
printing). Specify a unique printer base name (printer parameters  
are outlined in the Multi_Setup Utility section in this manual ).  
Printer base name selected: _________________  
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When you have specified the device base name and the printer base  
name, press Enter to continue.  
4. The confirmation screen lists the values you have selected. The  
following text appears on the screen (default values are shown):  
You have chosen the following setup  
The tty prefix is ttyl.  
The printer prefix is prnl.  
Number of Multi_View pseudo devices  
[user-specified number].  
If these values are correct, type Y and the installation process will  
continue. If there is an error in any of the values displayed, type N  
and the first screen displays. Then re-enter the information for each  
card.  
When you accept the confirmation list (by typing Y), a series of  
messages displays while the driver is being installed and the kernel  
rebuilt. After the terminals have been added to the Terminal  
Control database, and when the display says “Press <Enter>  
to continue:”, then press ENTER. When Installation  
completedisplays, press ENTER again.  
5. Select Hostand press ENTER . Remove the diskette from the  
drive.  
6. Select Exit and press ENTER .  
7. To reboot the system (required), enter the following commands:  
Type shutdown -g0-yand press ENTER  
OR  
Type init 6and press ENTER .  
Driver installation for the ISIHP card now is complete.  
Activating Ports in SCO Open Server 5  
SCO Open Server 5 provides a device database that monitors the  
activity of serial ports through which users can log onto the host. If  
your ISI ports are used by terminals (e.g., to allow users to log onto  
your host), you must create an entry in the system’s device database  
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that furnishes specific information for the terminals that will be used  
on each ISI port. The database is referenced each time a user attempts  
to log in. If there is no database entry for a particular terminal, access  
to the host is denied.  
1. Turn on your system and verify that the firmware for each ISIHP  
loads successfully. If the firmware for a given ISIHP card does not  
load, none of its ports will be accessible. (If this happens, see  
Multi-Techs Administrative Utility section in this manual.)  
2. Type the complete name of the first device you want to create in  
usr/lib/uucp/Devices. Substitute the specific base name,  
board number, and port letter for the generic parameters in the  
expression ttylbx. Use a lower-case xvalue for local DTE  
(terminal) support and an upper case Xvalue for modem control for  
each port you want to enable. Example: ttyl2Adenotes the  
second ISI card (2) and the first port on that card (A). The port  
status can be altered later, but one setting must be selected at this  
time. The ACU line would read as follows:  
ACU ttylbX - 9600dialer name. Replace b, X and  
dialer-namewith appropriate values.  
3. Repeat this process for each port on each board you have installed.  
Record the setting you select for each port.  
4. Using device names created in the previous section, type the  
following command for each port you want to activate: enable  
ttylbx  
5. Repeat this command for each port you want to activate, using the  
lower case letter for local terminal use or upper case for modem  
control.  
Note: Only one of the options (e.g., modem control or local  
terminal access) should be enabled for any port at one time. For  
example, you cannot enable ttyl1a and then enable ttyl1A. To  
change the status of a port, disable the current status (disable  
ttyl1a) and then enable it for the desired status (enable ttyl1A).  
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Removing the Driver (SCO Open Server 5)  
To remove the Multi-Tech Serial Card Driver, enter the configuration  
utility (e.g., custom for SCO Open Server 5) and follow instructions to  
remove the entire driver and rebuild the kernel without the ISI driver.  
If it is necessary to reinstall the driver due to I/O address or IRQ  
overlap, remove the driver first.  
Note: Remove the driver before permanently removing the ISI card from the  
computer.  
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Linux Driver Installation  
To install the Linux driver:  
1. Insert the driver installation diskette.  
2. Prepare a temporary installation directory: mkdir isicom  
3. Change your current directory to the temporary installation  
directory:  
cd \isicom  
4. Place the file isicom.tar into the isicom directory.  
5. Then extract the file using the tar utility: tar xvf /isicom/isicom.tar  
6. Make sure the following are installed on your system: the make  
utility, the GNU C compiler (gcc), and kernel sources.  
7. Run the bash Install script to compile the driver as a loadable  
module and to compile the user space firmware loader.  
8. The files are copied to the destination folder. If you don’t specify  
the folder, the destination folder default is /usr/local/ISICOM  
(case sensitive). This also creates device files for the ISI cards,  
normal and callout ports, in the /dev folder.  
9. To load the driver manually, use the ISIHP installation  
configuration stored in the ISICOMStart file in the destination  
folder.  
Or, you can include the configuration in the appropriate start-up  
script stored in the /etc/rc.d/ folder, so it loads when you start the  
computer.  
10. If you make any changes to this configuration, edit the first line of  
the ISICOMSTART file. The correct syntax for this line is as  
follows:  
insmod <destination folder>isicom.o  
ISIBase1=0xXXXX  
Irq1=XX  
ISIBase2=0xXXXX  
Irq2=XX Linux Driver Installation  
ISIBasex and Irqx represent the base I/O address and IRQ that are  
passed to the driver at module loading time. See the insmod  
manual page for more details on parameter passing.  
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Note: A base I/O address of 0, e.g., ISIBaseX=oxo, or omission of  
these parameters for any card X, disables that particular card.  
Miscellaneous:  
Device files corresponding to ports on the ISIHP cards are created in the /  
dev folder. Use ttyMxy for normal ports and cumxy for corresponding  
callout ports. The letter x is the card number (1–4), and y is the port  
number, (a–p) for 16-port cards.  
Normal ports (ttyM) are configured for dial-in connections. Callout  
ports (cum) are used for dial-out connections.  
To view busy I/O address space on your system, enter:  
cat /proc/ioports  
To view busy IRQs, enter:  
cat /proc/interrupts  
To load the driver manually, use insmod.  
Example: To load two ISI cards configured with base I/O addresses  
0x210 and 0x200 and IRQs 5 and 10, enter the following in the  
destination folder:  
insmod isicom  
ISIBase1=0x210  
Irq1=5  
ISIBase2=0x200  
Irq2=10  
To remove the driver manually, enter rmmod isicom. This removes the  
driver only if no ISI ports are in use.  
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Warranty and Service Information  
Warranty & Service  
Information  
Upgrades and Support  
You can access updated versions of firmware, drivers, flash utility  
programs and other software-related support for ISIHP server cards  
via the MultiTech web site and/or the MultiTech FTP site.  
www.multitech.com (click Support; click Updates --Modem and ISI  
Drivers; select operating system; then see Multiport Card PCI  
Bus)  
ftp://ftp.multitech.com (see Directory ISI Cards)  
Service  
Multi-Tech has an excellent technical support staff available to help  
you get the most out of your Multi-Tech product. If you have any  
questions about the operation of this product, call Technical Support  
at (612) 717-5863. Model and serial numbers are located on the  
Multi-Tech label on the component side of the ISIHP. To display the  
firmware version, type ATI1 in terminal mode. Software versions are  
printed on the diskette labels. Before calling Technical Support, note  
the status of your equipment, including screen messages, diagnostic  
test results, problems with a specific application, etc.  
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Warranty and Service Information  
Limited Warranty  
Multi-Tech Systems, Inc. (MTS) warrants that its products will be free from  
defects in material or workmanship for a period of two years from the date  
of purchase, or if proof of purchase is not provided, two years from date of  
shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR  
IMPLIED, AND ALL IMPLIED WARRANTIES OF  
MERCHANTABILITYAND FITNESS FOR A PARTICULAR PURPOSE  
ARE HEREBY DISCLAIMED. This warranty does not apply to any  
products which have been damaged by lightning storms, water, or power  
surges or which have been neglected, altered, abused, used for a purpose  
other than the one for which they were manufactured, repaired by the  
customer or any party without MTS’s written authorization, or used in any  
manner inconsistent with MTS’s instructions.  
MTS’s entire obligation under this warranty shall be limited (at MTS’s  
option) to repair or replacement of any products which prove to be  
defective within the warranty period, or, at MTS’s option, issuance of a  
refund of the purchase price. Defective products must be returned by  
Customer to MTS’s factory transportation prepaid.  
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES  
AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED  
THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.  
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AT Commands and S-Registers  
AT Commands  
and  
S-Registers  
Contents  
Modem AT Commands ............................................................................... 74  
Modem S-Registers .................................................................................... 94  
Modem Result Codes................................................................................ 101  
Terminal Adapter AT Commands.............................................................. 104  
Terminal Adapter S-Registers ................................................................... 126  
Terminal Adapter Result Codes ............................................................... 135  
Using AT Commands to Operate the Terminal Adapter........................... 136  
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Modem AT Commands & S-Registers  
Modem AT Commands  
ISIHP modems are controlled by instructions called AT commands, so  
called because the attention characters, AT, precede each command or  
sequence of commands (known as a command string). You can send  
commands to the modem from your keyboard while in terminal mode, or  
you can use communications software to issue these commands  
automatically.  
The modem is in command mode when it is not dialing or online. When it is  
in command mode, you have access to a complete communications system  
that allows you to use several features, including the basic AT command set  
described in this chapter. Using the basic AT command set, you can enter  
phone numbers for automatic dialing, configure modem options, and  
monitor telephone activity. In addition, you can command your modem to  
perform advanced features such as error correction, data compression,  
speed conversion, and more.  
This chapter describes the modem’s operational modes and shows you how  
to use each modem AT commands. These commands and responses are  
compatible with all systems and with all data communications software  
using the AT command set.  
Modes of Operation  
The modem operates in two basic functional modes: command mode and  
online mode. (There is also an in-between state, wait-for-carrier, in which  
the modem is out of command mode but not yet online.) When you turn on  
the modem, it is in command mode and is ready to accept and respond to  
commands from your keyboard or software.  
The modem enters online mode after it dials, connects with another modem,  
and detects a valid carrier signal. If it does not detect a carrier signal within  
the time frame controlled by the S-register S7, the modem abandons the call  
and reenters command mode.  
You can make the modem enter online mode without dialing by entering AT  
and then D (dial) or A (force answer mode). The modem exits online mode  
if the carrier signal is lost or intentionally dropped. When this happens, the  
modem hangs up and reenters command mode. By sending certain escape  
characters to the modem while online, you can make it enter command  
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Modem AT Commands & S-Registers  
mode without losing the carrier signal. While waiting to establish the  
carrier, you can type any character from the keyboard to make the modem to  
go back to the command mode.  
Command Structure  
You can control a wide variety of modem operations and options when the  
modem is in command mode. AT commands tell the modem to dial a  
number, to answer a call, to operate at a certain speed, to use a certain  
compression technique, and many other functions. AT commands consist of  
one or two letters, which may be preceded by an ampersand (&), a percent  
character (%), or a slash character (/). The Q command, for example,  
determines whether the modem returns result codes, while the &Q  
command selects the asynchronous communications mode.  
A parameter after a command (0, 1, 2, etc.) tells the modem which option to  
use. If you do not specify a parameter, the modem assumes the 0 (zero)  
option. E, for example, is the same as E0. You can issue several commands  
on a single line (a command string) as long as the line does not exceed 40  
characters.  
Note: Each character in a command counts toward the 40 character  
command line maximum. Example: Q1 is a single command, but it counts  
as two characters in the command line.  
Each command has a valid range of parameters. For example, &S can have  
only 0 or 1 as a parameter. Valid commands always generate an OK result  
code, and a few generate an additional response such as a list of parameters.  
An invalid command such as &S3, which has a parameter outside the valid  
range, generates an ERROR result code. Most commands have a default  
parameter that is enabled when the modem is turned on or reset with the  
ATZ or AT&F command. Factory defaults are stored in read-only memory  
(ROM) and cannot be changed. User-defined defaults can be stored in  
nonvolatile random-access memory (NVRAM) and can be changed or  
deleted at will.  
Command Editing  
Always begin a command with the letters AT. Enter the entire command  
string in upper or lower case, but do not mix cases within the command  
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string. The AT command is not executed until you press ENTER. Use the  
BACKSPACE key to erase the previous command character. It will not  
erase the AT characters once they are typed. If your keyboard has no  
BACKSPACE key, use CTRL+H. (You can change the character recognized  
by the modem as BACKSPACE to any other ASCII character by changing  
register S5.)  
Press CTRL+X to cancel an entire command that has been typed but not yet  
executed. This also clears the command buffer. The effect is the same as  
backspacing the command, only quicker.  
The modem stores characters entered in a command in its command buffer  
until they are executed by pressing ENTER. The command buffer’s capacity  
is 40 characters. The attention characters (AT) do not count toward the 40-  
character command line maximum. You may use spaces for increased  
readability when typing a command. Spaces are not stored in the command  
buffer, and they do not count towards the 40-character command line  
maximum. Special characters, such as hyphens and parentheses, are not  
allowed.  
If you exceed the 40-character limit or type invalid characters, the  
command buffer is automatically erased and an ERROR message appears.  
Retype the command within the 40-character limit, using only the allowed  
characters.  
The commands in this chapter are organized by function. Abbreviated  
commands are listed on the next page by function along with a short  
description and page numbers that refer to a more detailed description,  
immediately following this list.  
Topic  
Command Description  
Dialing Action, p. 79  
D
Dial  
H
On-hook/off-hook  
Dial Modifiers, p. 79  
L, P, T, W Command accepted, but  
has no function  
,
Command accepted, but  
has no function  
;
Command accepted, but  
has no function  
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! $ @ ^  
Phone Number Memory, p. 80 &Z  
Command accepted, but  
has no function  
Store a phone number  
DS  
Dial a stored number  
Configuration Storage & Recall, p. 81  
&W  
&F  
Store configuration  
Load factory default  
configuration  
Z
Reset modem  
&Y  
Select stored con-  
figuration on power-up  
Modem Responses (Result Codes), p. 82  
E Echo command mode  
characters  
Q
V
Result codes: enable/  
disable  
Result codes: verbose/  
terse  
\V  
X
Protocol result code  
Result codes and call  
progress  
&Q  
Select asynchronous  
communications mode  
Answer tone  
Carrier control  
Echo online data  
characters  
Online Connection, p. 84  
B
C
F
&G  
-C  
Guard tones  
Data calling tone  
N
\T  
Y
Modulation handshake  
Disable inactivity timer  
Long space disconnect  
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RS-232 Interface Controls, p. 86 &C  
Carrier Detect control  
Data Terminal Ready  
control  
&D  
&S  
Data Set Ready control  
Error Correction & Data  
\N0 or &Q6 Non-error correction  
mode  
Compression, p. 89  
\N3  
Auto-reliable mode  
\N2  
Reliable mode  
%C0  
Data compression  
disabled  
%C1  
A/  
Data compression  
enabled  
Repeat last command  
Immediate Action, p. 89  
I
Information request  
&B  
&V  
V.32 auto retrain  
View current  
configuration  
Flow Control, p. 90  
&M0  
Asynchronous mode  
&K0 or \Q0 Flow control disabled  
&K3 or \Q3 Hardware flow control  
&K4 or \Q1 XON/XOFF flow control  
\X0  
XON/XOFF no pass-  
through  
&J  
\J  
Auxiliary relay control  
Enable data buffer  
control  
\G  
\K  
Modem port flow control  
Set break control  
Escape Sequences, p. 92  
+++AT<cr> Default in-band escape  
sequence  
A
Force answer mode  
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Go back online  
O
Dialing Commands  
Use dialing commands to dial and hang up.  
Ds  
Dial  
s = phone number  
Default: none  
Causes the modem to dial the telephone number immediately following it.  
For example, if you type ATD5551212<cr>, the modem dials the number  
555-1212.  
Hn  
On-Hook/Off-Hook  
n = 0 or 1  
Default: 0  
Makes the modem hang up (go on-hook) or simulate the action of picking  
up a telephone handset (go off-hook).  
H0 (or H) hangs up the modem  
H1 brings the line off-hook, just as if you had picked up  
the telephone handset.  
It is not necessary to use the H1 command to bring the line off-hook when  
using the D command. The modem automatically goes off-hook when you  
press ENTER at the end of the dial command.  
Dial Modifier Commands  
ISIHP-2S/2U/4S/4U modems rely on the terminal adapters on the card for  
dialing. For backwards compatibility, the following dial modifier commands  
can be included in the dial string. They are accepted by the modem, but  
ignore the actual function. These commands are:  
L
Redial Last Number  
P, T  
Pulse or Tone Dialing  
W
,
Wait for New Dial Tone  
Dialing Pause  
;
Return to Command Mode After Dialing  
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!
Flash On-Hook  
$
Detect Call Card Tone  
Quiet Answer  
@
^
Disable Data Calling Tone Transmission  
Phone Number Memory Commands  
ISIHP modems can store up to four telephone numbers in nonvolatile  
memory. You can store the numbers with the &Z command and dial them  
with the ATDS command.  
&Zn=s  
s = phone number  
n= 0, 1, 2 or 3  
Default: none  
Store a Phone Number  
You can store a telephone number string in the modem’s phone number  
memory. You can store four of these strings using the &Zn=s command.  
The memory locations are labeled N0 through N3. For example, the  
telephone number 1-612-555-1212 is stored at memory location N2 by  
typing &Z2=16125551212 and pressing ENTER.  
DSn  
n = 0, 1, 2, or 3  
Default: none  
Dial a Stored Number  
You can automatically dial a telephone number that is stored in the modem’s  
number memory by typing ATDSn, where n = 0 through 3. For example,  
you can dial a number stored at N2 by typing ATDS2 in terminal mode and  
pressing ENTER.  
Configuration Storage and Recall Commands  
The ISIHP-2S/2U stores parameters in two places. It stores factory default  
parameters in read-only memory (ROM), and customized parameters in  
nonvolatile random access memory (NVRAM). You cannot change the  
default parameters in ROM, but you can change parameters in temporary  
memory and then store them in NVRAM as custom settings. You can then  
recall the custom settings as if they were factory default settings.  
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Modem AT Commands & S-Registers  
&Wn Store Configuration  
n = 0  
Default: &W0  
The &W command stores current AT commands and S-register values in  
nonvolatile memory, so you won’t lose your custom settings when you turn  
off the modem or reset it.  
&W0 (or &W) stores all current AT command and S-register values in  
nonvolatile random access memory (NVRAM) and configures the modem  
so it reads your custom settings in NVRAM when the modem is turned on  
or when it is reset with the Z command. The &F reset command continues  
to read the factory default settings in ROM.  
&Fn  
Load Default Configuration  
n = 0  
Default: &F0  
ISIHP-2S/2U modems store factory default AT command settings and S-  
register values in read-only memory (ROM); they store your custom AT  
command and S-register values in nonvolatile random access memory  
(NVRAM).  
The &F0 (or &F) command resets modem to the factory default values  
stored in ROM.  
Zn  
Reset Modem  
n = 0 or 1  
Default: none  
The Z command resets the modem to the configuration last saved by the  
&W command. The default values come from the customized configuration  
in NVRAM.  
Z1 is the same as Z0, and functions identically.  
&Yn Select Stored Configuration for Hard Reset  
n = 0  
Default: 0  
This command is included for compatibility with applications that issue the  
&Y0 command. Modem functions are not changed.  
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&Y0 selects the profile stored at location 0 on power-up.  
Modem Response (Result Code) Commands  
ISIHP modems can give responses to commands. The most common is OK,  
but the modems also can alert you or your software to dial tones, busy  
signals, connection speeds, and whether the connection is made with error  
correction or compression enabled. These responses are called result codes;  
they can be terse (numbers) or verbose (text).  
En  
Echo Command Mode Characters  
n = 0 or 1  
Default: E1  
Normally, when you type commands on the keyboard, the modem echoes  
the characters back to the computer or terminal, which displays them on the  
monitor. Use the E command to turn this feature off and on.  
E0 disables the echo.  
E1 enables the echo.  
Qn  
Result Codes Enable/Disable  
n = 0 or 1  
Default: Q0  
Use the Q command to enable or disable result codes for applications such  
as computer-controlled auto dialing.  
Q0 (or Q) enables result codes.  
Q1 disables result codes for applications such as computer-controlled auto-  
dialing.  
Vn  
Result Codes (Verbose/Terse)  
n = 0 or 1  
Default: V1  
The V command controls whether the modem’s result codes display as text  
(verbose) or numeric (terse) messages. For example, if no carrier signal is  
detected after dialing, the result can display either as NO CARRIER or as  
the number 3.  
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V0 (or V) displays the modem’s result codes as a number.  
V1 displays result codes as text.  
V2, an additional command given anytime after ATV1 is entered, displays  
the connect message of both the local modem and the remote modem.  
Xn  
Result Codes and Call Progress Selection  
n = 0, 1, 2, 3, 4, 5, 6, or 7  
Default: X4  
Selects which result codes the modem provides in command mode and  
determines whether the modem uses smart dialing or blind dialing. When it  
smart dials, the modem listens for dial tones and busy signals and responds  
to them. When it blind dials, the modem ignores the signals and relies on  
timing instead.  
X0 causes the modem to blind dial. Instead of looking for a dial tone, it  
pauses for the time set in register S6 and then dials regardless. Once a  
connection is made, it sends the basic code CONNECT to the terminal. It  
ignores any busy signals.  
X1 causes the modem to blind dial. In addition to the basic CONNECT  
code, it provides extended codes consisting of the word CONNECT and the  
speed of the connection (CONNECT 14400 or CONNECT 28800, for  
example). In this mode, the modem does not recognize or respond to dial  
tones or busy signals.  
X2 causes the modem to wait for a dial tone before dialing. If it does not  
detect a dial tone within the time set by S6, the modem sends a NO  
DIALTONE result code to the terminal. In this mode, the modem provides  
extended result codes but does not respond to busy signals.  
X3 causes the modem to blind dial and to look for a busy signal. If it detects  
one, it sends a BUSY result code to the terminal. In this mode, the modem  
provides extended result codes, but it does not respond to dial tones.  
X4 causes the modem to look for a dial tone and a busy signal and respond  
with NO DIALTONE or BUSY, as appropriate. It also provides extended  
result codes. It is the most useful setting for most data communication  
programs and is the default setting.  
X5 causes the modem to look for a dial tone and a busy signal and respond  
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with NO DIALTONE or BUSY, as appropriate. It also provides extended  
result codes. It is the most useful setting for most data communication  
programs and is the default setting.  
X6 causes the modem to look for a dial tone and a busy signal and respond  
with NO DIALTONE or BUSY, as appropriate. It also provides extended  
result codes. It is the most useful setting for most data communication  
programs and is the default setting.  
X7 causes the modem to wait for a dial tone before dialing. If it doesn’t  
detect a dial tone within the time set by S6, the modem sends only the basic  
result code to the terminal (ERROR, NO CARRIER, or CONNECT, for  
example). In this mode, the modem does not respond to busy signals.  
&Qn Asynchronous Communications Mode  
n = 0, 5, or 6  
Default: &Q5  
Allows you to select the type of asynchronous communications mode for  
your modem.  
Note: These commands are the same as several of the \Nn commands,  
described later in this chapter.  
&Q0 selects asynchronous mode with data buffering. This is the same as  
\N0, nonerror correction mode with data buffering.  
&Q5 selects error control with data buffering. This is the same as \N3,  
V.42/MNP auto-reliable mode.  
&Q6 selects asynchronous mode with data buffering. This is the same as  
\N0, non-error correction mode with data buffering.  
Online Connection Commands  
The following commands control the conditions of the online connection.  
Bn  
Answer Tone  
n = 0, 1, 2, 3, 15, or 16  
Default: B1 and B16  
Selects the frequency the modem uses for its answer tone. (The answer tone  
is the tone transmitted by the receiving modem to the calling modem, thus  
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initiating the handshake between the two modems.) At higher speeds  
(2400 bps and above) there is no conflict because all protocols use the Bell  
frequency of 2225 Hz. Lower speeds require different frequencies.  
B0 selects ITU-T V.22 mode when the modem is at 1200 bps.  
B1 selects Bell 212A when the modem is at 1200 bps. This is a default.  
B15 selects V.21 when the modem is at 300 bps.  
B16 selects Bell 103J when the modem is at 300 bps. This is a default.  
Cn  
Dummy Command  
-Cn  
Data Calling Tone  
n = 0 or 1  
Default: -C0  
The data calling tone is a tone of a certain frequency and cadence, as  
specified in the V.25 standards, which identifies whether it is remote data,  
fax, or voice. The frequency is 1300 Hz, with a cadence of .5 s on and 2 s  
off.  
-C0 disables the V.25 data calling tone.  
-C1 enables the V.25 data calling tone.  
F
Dummy command  
&Gn Guard Tones  
n = 0, 1, or 2  
Default: &G0 (models outside U.K.) or &G2 (U.K.  
models only)  
Controls the presence or absence of guard tones from the transmitter when  
in answer mode at either 1200 or 2400 bps. Guard tones are used in Europe  
and other areas to allow the modem to function in the telephone systems.  
Guard tones are not used in the United States. U.K. models are locked at  
&G2 (1800 Hz guard tone).  
&G0 disables ITU-T guard tones.  
&G1 enables ITU-T 550 Hz guard tone.  
&G2 enables ITU-T 1800 Hz guard tone.  
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Nn  
Modulation Handshake  
n = 0 or 1  
Default: N1  
Controls whether the local modem performs a negotiated handshake with  
the remote modem at connection time when the communication speed of the  
two modems is different.  
N0 enables handshaking only at the communication standard specified by  
S37 and the ATB command.  
N1 always begins the handshake only at the communication standard  
specified by S37 and the ATB command, but allows fallback to a lower  
speed as the handshake proceeds. This is the default.  
\Tn  
Inactivity Timer  
n = 0  
Default: \T0  
The inactivity timer specifies the length of time, in minutes, that the modem  
waits before disconnecting when no data is sent or received. This timer is  
specified in register S30. The \T0 command disables the inactivity timer.  
Yn  
Long Space Disconnect  
n = 0, 1  
Default: Y0  
When two modems are connected in reliable mode, a link disconnect  
request packet is sent to request a disconnect. In non-error correction mode,  
there is no polite way to request a disconnect. As a result, some garbage  
may be received when a hang-up command is issued.  
Y0 disables the modem’s use of the break signal.  
Y1 enables long space disconnect.  
RS-232 Interface Commands  
These commands define how the ISIHP-2S/2U modems use and respond to  
standard  
RS-232 signals.  
&Cn Carrier Detect Control  
n = 0 or 1  
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Default: &C1  
Allows you to control the Carrier Detect (CD) signal on the RS-232/V.24  
interface. This is a signal from the modem to your computer indicating that  
the carrier signal is being received from a remote modem. Normally, CD  
goes high (turns on) when the modem detects a carrier on the  
communications link and drops (turns off) when it loses the carrier. By  
using &C, you can force the signal to stay high, or to drop momentarily  
when the remote modem disconnects. This option is useful with some CBX  
phone systems and mainframe front ends, which require CD to act in this  
manner.)  
&C0 ignores the state of the carrier from the remote modem. CD is forced  
high.  
&C1 allows CD to act normally—to go high when the modem detects a  
carrier, and to drop when it loses the carrier.  
&Dn Data Terminal Ready Control  
n = 0, 1, 2, or 3  
Default: &D2  
The Data Terminal Ready (DTR) signal on pin 20 of the RS-232/V.24  
interface must be high, or on, in order for the modem to operate. A high  
DTR signal tells the modem that the computer it is connected to is ready to  
communicate through the modem.  
The DTR signal can also be used to cause the modem to reset to its default  
parameters, as if you had given the modem an ATZ command.  
&D0 (or &D) causes the modem to ignore the DTR signal and treat it as  
always on.  
&D1 causes the modem, if in online data mode, to enter command mode,  
issue an OK and remain connected when the DTR drops.  
&D2 causes the modem to hang up when DTR drops while the modem is in  
online data mode.  
&D3 causes the modem to reset when DTR drops . It will also hang up if it  
is online.  
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&Sn  
Data Set Ready Control  
n = 0 or 1  
Default: &S0  
Controls the state of the Data Set Ready (DSR) signal on the RS-232/V.24  
interface. Normally, DSR follows CD. You can force the signal high or  
allow it to act normally.  
&S0 forces DSR high (on).  
&S1 allows DSR to act normally, that is, to follow CD.  
Error Correction and Data Compression Commands  
You can configure modems to any of three different V.42 modes of  
operation (with or without compression): non-error correction, auto-  
reliable, and reliable modes. You also can turn data compression on or off.  
\Nn  
Error Correction Modes  
n = 0, 1, 2, 3, 4, 5, or 7  
Default: \N3  
Select the modem’s error correction mode using the \N command.  
\N0 disables the modem’s V.42 error correction capabilities, and the modem  
functions as a non-error correction modem with data buffering. This is the  
same as &Q6, described earlier in this chapter.  
\N1 causes the modem to function in direct mode.  
\N2 enables reliable mode, in which the modem uses its V.42 error  
correction capabilities for all transmissions. In reliable mode, the modem  
must be connected to a modem with the V.42 MNP protocol.  
\N3 enables auto-reliable mode. During the handshaking procedures at the  
start of the online connection, the modem queries whether the other modem  
is using V.42 error correction. If the modem determines that the other  
modem is using V.42, it switches itself into reliable (V.42) mode and  
enables error correction. If it determines that the other modem is not using  
V.42, the modem remains in non-error correction mode. (This is the same as  
\N5 and \N7.)  
\N4 enables reliable mode, in which the modem uses its V.42 error  
correction capabilities for all transmissions. In reliable mode, the modem  
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must be connected to a modem with a V.42 protocol (MNP or LAP-M).  
The V.42 standard includes MNP Class 3 and 4 and LAP-M error correction  
methods.  
\N5 enables auto-reliable mode. During the handshaking procedures at the  
start of the online connection, the modem queries whether the other modem  
is using V.42 error correction. If the modem determines that the other  
modem is using V.42, it switches itself into reliable (V.42) mode and  
enables error correction. If it determines that the other modem is not using  
V.42, the modem remains in non-error correction mode. (This is the same as  
\N3 and \N7.)  
\N7 enables auto-reliable mode. During the handshaking procedures at the  
start of the online connection, the modem queries whether the other modem  
is using V.42 error correction. If the modem determines that the other  
modem is using V.42, it switches itself into reliable (V.42) mode and  
enables error correction. If it determines that the other modem is not using  
V.42, the modem remains in non-error correction mode. (This is the same as  
\N3 and \N5.)  
%Cn Data Compression  
n = 0 or 1  
Default: %C1  
The %C command allows you to disable data compression. Data  
compression is normally enabled.  
%C0 disables V.42bis/MNP 5 data compression.  
%C1 enables V.42bis/MNP 5 data compression.  
Immediate Action Commands  
Use immediate action commands to obtain information about AT commands  
and current modem settings.  
A/  
Repeat Last Command  
Default: None  
Type A/ to repeat the previous command. Do not precede this command  
with AT or press ENTER to execute it.  
In  
Information Request  
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n = 0  
Default: none  
This command displays specific product information about your modem.  
I0 or I returns the controller firmware version number. Use this command to  
identify your modem’s firmware level before calling Multi-Tech Technical  
Support. (Same as I3.)  
&Bn  
Dummy command  
&V  
View Current Configuration  
Default: none  
Use the &V command to display the active modem settings.  
Flow Control Commands  
Flow control refers to techniques used by data terminal equipment and the  
modem to pause and resume the flow of information between them. It  
prevents a device from accepting more data than it can handle. The modem  
implements flow control in both directions. When the modem halts the flow  
of data, it is called flow control. When the computer halts the flow, it is  
called pacing.  
&Kn Local Flow Control Selection  
n = 0, 3, or 4  
Default: &K3  
Allows you disable flow control and enable hardware or software flow  
control.  
&K0 completely disables data flow control initiated by the modem. (Same  
as \Q0.)  
&K3 enables modem’s use of Clear to Send (CTS) signal on the RS-232/  
V.24 interface to regulate data flow. When CTS drops, data flow is  
suspended until the signal goes high (on) again. This method of flow control  
works in conjunction with pacing (i.e., computer-initiated flow control),  
which uses the Request to Send (RTS) signal on the RS-232/V.24 interface.  
Hardware flow control cannot be enabled unless an active error correction  
protocol is selected. This is the factory default setting. (This is the same as  
\Q3.)  
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&K4 enables XON/XOFF software flow control. XON/XOFF flow control  
is an in-band method of data flow regulation. In-band data regulation means  
that the XON (^Q) and XOFF (^S) characters are inserted into the stream of  
data rather than using separate control lines. When an XOFF character is  
detected, the data stream is suspended until an XON character is detected. If  
you issue the &K4 command to the modem, it will respond to XON/XOFF  
pacing, and use XON/XOFF characters as its own method of flow control to  
the computer. (This is the same as \Q1.)  
The drawback to using this method of pacing is that some files may contain  
these characters as part of the file data. If such a file is transferred using a  
modem with XON/XOFF flow control enabled, the file transfer could fail  
due to indefinite suspension.  
\Qn  
Local Flow Control Selection  
n = 0, 1, or 3  
Default: \Q3  
Allows you disable flow control and enable hardware or software flow  
control.  
\Q0 completely disables data flow control initiated by the modem. (This is  
the same as &K0.)  
\Q1 enables XON/XOFF software flow control. XON/XOFF flow control is  
an in-band method of data flow regulation. In-band data regulation means  
that the XON (^Q) and XOFF (^S) characters are inserted into the stream of  
data rather than using separate control lines. When an XOFF character is  
detected, the data stream is suspended until an XON character is detected. If  
you issue the &K4 command to the modem, it will respond to XON/XOFF  
pacing, and use XON/XOFF characters as its own method of flow control to  
the computer. (This is the same as &K4.)  
The drawback to using this method of pacing is that some files may contain  
these characters as part of the file data. If such a file is transferred using a  
modem with XON/XOFF flow control enabled, the file transfer could fail  
due to indefinite suspension.  
\Q3 enables modem’s use of Clear to Send (CTS) signal on the RS-232/  
V.24 interface to regulate data flow. When CTS drops, data flow is  
suspended until the signal goes high (on) again. This method of flow control  
works in conjunction with pacing (i.e., computer-initiated flow control),  
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which uses the Request to Send (RTS) signal on the RS-232/V.24 interface.  
Hardware flow control cannot be enabled unless an active error correction  
protocol is selected. This is the factory default setting. (This is the same as  
&K3.)  
\Xn  
XON/XOFF Pass-Through  
n = 0, 1  
Default: \X0  
When XON/XOFF pacing is active, the local modem has two options  
regarding the XON and XOFF characters. It can respond to and discard the  
characters from the computer, or it can respond to the characters and pass  
them through the data communications link to the remote modem, thereby  
pacing the remote modem as well.  
\X0 causes the modem to respond to and discard the XON and XOFF  
characters (default)  
\X1 causes the modem to respond to and pass on the XON and XOFF  
characters  
\Jn  
Data Buffer Control  
n = 0  
Default: \J0  
\J0 disables force line rate less than or equal to DTE rate  
\J1 enables force line rate less than or equal to DTE rate  
\Kn  
Set Break Control  
n = 0, 1, 2, 3, 4, 5  
Default: \K5  
Determines how the modem processes a break signal received from the  
local DTE during an online connection.  
\K5 causes the modem to send the break to the remote modem in sequence  
with transmitted data, non-destructive, non-expedited.  
Escape Sequences  
Escape sequences are also known as escape codes. They are used to cause  
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the modem to enter command mode from online mode without  
disconnecting the call.  
+++AT<cr>  
In-Band Escape Sequence  
If the modem is online with a remote modem, you can cause the modem to  
enter command mode without disconnecting the call by typing an escape  
code. The default escape code used by the modem is three plus signs (+++)  
followed by the letters AT, up to 10 command characters (most typically H,  
to hang up), and ENTER. The modem then escapes to command mode,  
executes the command (if any), and remains in command mode. For  
example, to hang up the modem at the end of a call, type +++ATH <cr>.  
A
Force Answer Mode  
You can use the A command to force the modem into answer mode. Type  
ATA when in command mode to immediately bring your modem off-hook,  
out of command mode, into online answer mode, and to cause it to transmit  
its carrier signal over the phone line. If no responding carrier tone is  
received by your modem within 45 seconds (or by the time you specified in  
register S7), your modem stops transmitting its tone, hangs up, and goes  
back into command mode.  
On  
Go Back Online  
n = 0, 1, or 3  
Default: none  
Use the O command to bring the modem out of command mode and back  
into online mode. The O command reverses the result of entering the escape  
code. The O command brings modem into the online mode (originate or  
answer) it was in prior to entering command mode.  
O0 causes the modem to exit command mode and return to online data  
mode.  
O1 causes the modem to issue a retrain before returning to online data  
mode.  
O3 causes the modem to issue a rate renegotiation before returning to  
online data mode.  
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Modem S-Registers  
S-registers are small regions of memory where modem configuration  
information is stored. Whereas AT commands tell a modem what to do, S-  
registers tell the modem how to do it. Each S-register has a name that  
consists of the letter S and a number (S0, S1, S2, etc.), hence the term S-  
register. Use the Sr? command to read the value stored in an S-register and  
the Sr=n command to change it.  
S0  
Number of Rings Until Modem Answers  
Unit: 1 ring  
Range: 0–255  
Default: 0  
Defines number of rings the modem waits before answering an incoming  
call. Default value is zero, which effectively disables the auto-answer  
function. When auto-answer is disabled, the modem can only answer via the  
ATA command. Set the S0 register value to one to cause the modem to  
answer the call immediately after the first ring. Maximum number of rings  
that can be configured is 255.  
S1  
Ring Count  
Unit: 1 ring  
Range: 0–255  
Default: 0  
Counts number of rings that have occurred. It is a read type of register and  
is seldom used in typical operation. Each time an incoming ring signal is  
detected, S1 increases its value by one, up to a maximum of 255. If you set  
S1 to a value other than its default value of zero, or if the value is increasing  
with rings, this new value remains stored in S1 for eight seconds after the  
last ring is counted, after which the value reverts back to zero.  
S2  
Escape Code Character  
Unit: Decimal  
Range: 0–255  
Default: 43 (+)  
Defines escape code character by its decimal ASCII code. Default character  
is the plus (+) sign (decimal 43). S2 can be set for any ASCII character.  
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Setting an S2 value greater than 127 results in no escape character, resulting  
in no means of entering command mode from online mode without breaking  
the online connection unless you use the BREAK method.  
Note: If you change the S2 value, you must make corresponding changes in  
your data communications software.  
S3  
Return Character  
Unit: Decimal  
Range: 0–127  
Default: 13 (^M)  
Defines carriage return character by its decimal ASCII code. Default setting  
is the ^M character (decimal 13), the code for ENTER on most keyboards.  
Can be set for any ASCII character.  
Note: If you change the S3 value, you must make corresponding changes in  
your data communications software.  
S4  
Line Feed Character  
Unit: Decimal  
Range: 0–127  
Default: 10 (^J)  
Defines the line feed character by its decimal ASCII code. Default setting is  
^J (decimal 10), the code for the line feed key on most keyboards that have  
such a key. Can be set for any ASCII character.  
S5  
Backspace Character  
Unit: Decimal  
Range: 0–127  
Default: 8 (^H)  
Defines backspace character by its decimal ASCII code. Default setting is  
the ^H character (decimal 8), the code for BACKSPACE on most  
keyboards. Can be set for any ASCII character. Setting S2 to a value greater  
than 32 disables the backspace character.  
Note: If you change the S5 value, you must make corresponding changes in  
your data communications software.  
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S6  
Wait Time for Dial Tone  
Unit: 1 second  
Range: 2–65 (North America), 4–255 (International), 4–7  
(U.K.)  
Default: 2 (North America), 4 (International and U.K.)  
Defines length of time the modem waits after ENTER is pressed before  
carrying out a dial command. Default setting is two seconds for North  
America, four seconds elsewhere.  
S7  
Time to Wait for Carrier  
Unit: 1 second  
Range: 1–255 (USA), 1–45 (Canada and International),  
or 1–55 (UK)  
Default: 50 (North America and International) or 55  
(U.K.)  
Determines amount of time the modem waits for a carrier signal before it  
disconnects. Default value is 50 seconds except the UK model, which  
defaults to 55 seconds. After dialing, the modem waits for a carrier signal  
for up to 50 or 55 seconds and if none is detected, terminates the call.  
Maximum S7 value is 255 seconds for the US model, 45 seconds for  
Canadian and International models, and 55 seconds for the UK model. S7  
also determines the wait for silence time for the @ dial modifier.  
S8  
Pause Time for Comma  
Unit: 1 second  
Range: 0–65 (North America), 4–255 (International), 4–7  
(UK)  
Default: 2 (North America), 4 (International and UK)  
Determines the length of pause caused by a comma character in a dialing  
command. Default setting is two seconds for North American model and  
four seconds for international and UK models. S8 can be set for up to 65  
seconds. S8 also defines the length of time the modem waits before retrying  
a call after it detects a busy signal. Some computer systems need more than  
two seconds to reset. If this is the case, increase the value of S8.  
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Carrier Loss Disconnect Delay Time  
S10  
Unit: 100 ms  
Range: 1–254  
Default: 20  
Defines the length of time, in milliseconds, that the modem waits after a  
loss of carrier signal before the it disconnects. The default setting is 2000  
ms (20 units of 100 ms each). Maximum delay is 25400 milliseconds, or  
25.4 seconds (decimal 254).  
S11  
Tone Dialing Spacing and Duration  
Unit: 1 ms  
Range: 50 - 150 (US) or 80–255 (Canada, UK,  
International)  
Default: 95 (US) or 80 (Canada, UK, International)  
Sets the speed of tone dialing (spacing and tone duration times). The default  
value is 95 units for domestic models and 80 units for Canadian and  
International models, where each unit is one ms. In other words, for  
domestic modems, each tone is sustained for 95 ms followed by a 95 ms  
pause. The minimum S11 value allowed is 50 ms (50 units). The maximum  
S11 value is 150 ms (150 units).  
S28  
Enable / Disable V.34 Modulation  
Unit: decimal  
Range: 0, 1–255  
Default:1 (enabled)  
Enables or disables V.34 modulation. Setting S28 to zero (0) disables V.34  
modulation. Any other setting (1-255) enables V.34 modulation.  
S35  
Data Calling Tone  
Unit: decimal  
Range: 0–1  
Default: 0 (disabled)  
Enables or disables the V.25 data calling tone, which allows remote data,  
fax and voice discrimination. Setting S35 to zero (0) disables V.25 data  
calling tone; setting S35 to 1 enables data calling tone. The default setting is  
1.  
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S37  
Maximum Dial Line Rate  
Unit: decimal  
Range: 0–19  
Default: 0  
Sets the maximum dial line rate. When set to zero (0), the maximum dial line  
rate is the same as the maximum modem speed. This is the most common  
setting and allows other modem functions to actually determine the line rate  
used for each connection. It is the default. Consider using S37 to set a  
maximum dial line rate if you need to artificially retain a lower modem speed.  
0 = maximum modem speed  
1 = reserved  
13 = 19200 bps  
14= 21600 bps  
15 = 2400 bps  
16 = 26400 bps  
17 = 28800 bps  
18 = 31200 bps  
19 = 33600 bps  
2 = 1200/75 bps  
3 = 300 bps  
4 = reserved  
5 = 1200 bps  
6 = 2400 bps  
7 = 4800 bps  
8 = 7200 bps  
9 = 9600 bps  
10 = 12000 bps  
11 = 14400 bps  
12 = 16800 bps  
S42  
Enable / Disable Auto Rate  
Unit: decimal  
Range: 0-1  
Default: 1 (enabled)  
Enables and disables the 56K auto rate. Retrain and fallback are disabled in  
data mode. Set S42 to zero (0) to disable auto rate, or 1 (the default) to  
enable auto rate.  
S43  
Enable / Disable V.32bis Start-up Auto Mode  
Unit: decimal  
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Range: 0-1  
Default: 1 (enabled)  
Used for testing and debugging only. Enables and disables V.32bis start-up  
auto mode operation. Set S43 to zero (0) to disable start-up auto mode, or 1  
(the default) to enable start-up auto mode.  
S89  
Off-line Time  
Unit: 1 second  
Range: 0, 5-255  
Default: 0  
Sets the length of time, in seconds, a modem waits in the off-line command  
mode before it goes into standby mode. If S89 is set to 20 seconds, the  
modem waits 20 seconds in off-line command mode before going into  
standby mode. Setting S89 to zero (0) prevents the modem from ever  
entering standby mode.  
Setting S89 to any value between zero and five (1-4) effectively sets the  
value to five, because five seconds is the minimum possible wait time.  
S108  
Line Code Control  
Unit: Decimal  
Range: 0, 1  
Default: 1  
Controls the line coding used by the modem.  
S108 = 0  
S108 = 1  
mu-law  
A-law (default)  
S109  
PCM Mode Control  
Unit: Decimal  
Range: 0–2  
Default: 1  
Controls the PCM ( pulse code modulation) mode (V.90 or K56Flex).  
Determines which mode the modem will answer in for PCM connections.  
S109 = 0  
S109 = 1  
S109 = 2  
K56Flex support only  
Both V.90 and K56Flex supported  
V.90 support only  
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Reading and Assigning S-Register Values  
Use the S command to assign a value to an S-register and to read an it’s  
current value. To read an S-register value, in terminal mode, type S, the S-  
register number, and a question mark (?), and press ENTER. For example,  
to display the value of register S7, type ATS7? and press ENTER. The  
value appears as a three-digit decimal number (e.g., 045).  
To assign a new value to an S-register, type S, the S-register number, an  
equals sign (=), and a decimal number. Convert all ASCII characters to their  
decimal equivalents before entering. Valid S-register decimal values are  
shown for each register in the previous section. To make the change  
permanent, use the &W0 command.  
Examples of Assigning Values  
1. You want to have longer pauses caused by the comma in a dial  
command: five seconds instead of two. Type ATS8=5 to assign 5 as  
the value for register S8. The modem now pauses five seconds for  
every comma in a dial command.  
2. You want to configure your modem to answer incoming calls after  
the fourth ring instead of after the first ring. To configure register  
S0 with a value of 4, type ATS0=4 and press ENTER.  
3. You are calling long distance to another country code, and it is  
taking a long time to connect. The register S7 (time to wait for  
carrier) factory default setting of 50 seconds is insufficient; a time-  
out occurs and cancels the call before a connection is made. To  
change the S7 value to 75 seconds, type ATS7=75 and press  
ENTER . Now, after dialing, the modem allows 25 more seconds  
for a carrier signal before aborting the call. The additional 25  
seconds should provide enough time for international calls.  
Examples of Reading Values  
1. To verify that you entered the value correctly in the preceding  
examples, type ATS8? and press ENTER in the first example,  
ATS0? in the second example, and ATS2? in the third example.  
You should receive the responses 005, 004, and 075, respectively.  
2. When configuring S-registers, it is a good practice to include the  
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verification read command in the same command string as the  
configuration assignment command. In the three preceding  
examples, type ATS8=5S8?, ATS0=4S3?, and ATS7=75S7?,  
respectively.  
AT Commands that Affect S-Registers  
For maximum throughput, the ISIHP’s default configuration is for  
originating a call to another 33,600 bps modem that supports error  
correction, data compression, and flow control. If the receiving modem is  
not compatible, the ISIHP can match any ITU-T or Bell standard modem  
(but not proprietary protocols).  
If you require a different configuration for your application—for example,  
if you want to use an ISIHP modem strictly as an auto answering device or  
for service that does not support error correction—you can change the  
command parameters and S-register values in active memory and save the  
new values with the &W command.  
The &W0 (or &W) command stores all current AT command and S-register  
values into nonvolatile random access memory (NVRAM) and configures  
the modem so that it reads your custom settings in NVRAM when the  
modem is turned on or when it is reset with the Z command. (The &F reset  
command will continue to read the factory default settings in read-only  
memory [ROM].) For convenience, you can include the &W command in  
the same command string that sets the new values in active memory as in  
the following example: AT\N2&C1S0=10&W0<cr>  
Modem Result Codes  
Terse  
Verbose  
Definition  
0
OK  
Command executed without error;  
ready for next command.  
1
2
3
CONNECT  
RING  
Modem has detected carrier and gone  
online.  
Modem has detected ring caused by  
incoming call.  
NO CARRIER  
No carrier signal has been detected  
within the allowed time.  
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4
5
ERROR  
Error in command line (too many, or  
invalid characters).  
CONNECT 1200 Modem detected carrier at 1200 bps  
and gone online.  
6
NO DIALTONE No dial tone detected.  
7
BUSY  
Busy signal detected.  
8
NO ANSWER  
The remote system did not answer.  
10  
CONNECT 2400 Modem detected carrier at 2400 bps  
and gone online.  
11  
12  
13  
14  
24  
25  
86  
40  
55  
56  
57  
CONNECT 4800 Modem detected carrier at 4800 bps  
and gone online.  
CONNECT 9600 Modem detected carrier at 9600 bps  
and gone online.  
CONNECT 14400 Modem detected carrier at 14400 bps  
and gone online.  
CONNECT 19200 Modem detected carrier at 19200 bps  
and gone online.  
CONNECT 7200 Modem detected carrier at 7200 bps  
and gone online.  
CONNECT 12000 Modem detected carrier at 12000 bps  
and gone online.  
CONNECT 16800  
Modem detected carrier at 16800 bps  
and gone online.  
CONNECT 300  
Modem detected carrier at 300 bps  
and gone online.  
CONNECT 21600  
CONNECT 24000  
CONNECT 26400  
Modem detected carrier at 21600 bps  
and gone online.  
Modem detected carrier at 24000 bps  
and gone online.  
Modem detected carrier at 26400 bps  
and gone online.  
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58  
59  
60  
CONNECT 28800  
CONNECT 31200  
CONNECT 33600  
CONNECT 45000  
CONNECT 56000  
DELAYED  
Modem detected carrier at 28800 bps  
and gone online.  
Modem detected carrier at 31200 bps  
and gone online.  
Modem detected carrier at 33600 bps  
and gone online.  
Modem detected carrier at 45000 bps  
and gone online.  
Modem detected carrier at 56000 bps  
and gone online.  
88  
Delay is in effect for the dialed  
number.  
89  
90  
BLACKLISTED  
The dialed number is blacklisted.  
The blacklist is full.  
BLACKLIST FULL  
Extended Result Codes. If the extended result codes configuration option  
is enabled, EC is added to the following result codes:  
5
CONNECT 1200  
10 CONNECT 2400  
11 CONNECT 4800  
12 CONNECT 9600  
13 CONNECT 14400  
14 CONNECT 19200  
24 CONNECT 7200  
25 CONNECT 12000  
86 CONNECT 16800  
40 CONNECT 300  
55 CONNECT 21600  
56 CONNECT 24000  
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57 CONNECT 26400  
58 CONNECT 28800  
59 CONNECT 31200  
60 CONNECT 33600  
CONNECT 45000  
CONNECT 56000  
EC is replaced by one of the following codes, depending on the type of  
error control connection:  
Code  
Error Correction  
V42bis  
V42  
LAP-M V.42 error control and V.42bis data compression  
LAP-M V.42 error control only  
MNP5  
MNP4  
NoEC  
MNP4 error control and MNP 5 data compression  
MNP 4 error control only  
No error control protocol  
Terminal Adapter AT Commands  
One of the ways you can communicate with and configure your terminal  
adapter (TA) is to use AT commands. AT commands are so-called because,  
with only a few exceptions, each command string begins with the characters  
AT. Using AT commands, you can read and set parameters and perform  
actions such as dialing.  
Entering AT Commands  
You can send AT commands to the TA by typing them on the keyboard, by  
typing them in the terminal window of a data communications program such  
as HyperTerminal, or indirectly by configuring your data communications  
program.  
Enter AT commands in the following format: AT <command string> <cr>.  
The AT characters cause the TA to interpret the following string of  
characters as a command. The command string consists of one or more  
commands. The carriage return character, <cr>, sends the command string  
to the TA. If you are entering a command string in your communication  
program’s terminal window, insert the carriage return character by pressing  
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ENTER. On the other hand, if you are configuring a communications  
program, you typically must insert the carriage return character by adding  
^M to the end of the command string.  
The TA has three modes of operation: offline command mode (the default  
state), online command mode, and data mode. The TA responds to AT  
commands only when it is in one of the command modes. After the TA  
establishes a connection and goes online in data mode, it interprets any  
further characters you enter as data rather than commands and transmits  
them to the remote device.  
When the TA is in data mode, you can switch it to online command mode by  
sending it an escape sequence. The TA responds to two types of escape  
sequences: in-band (escape sequence is part of the data stream) and out-of-  
band (escape sequence is outside the data stream). The in-band escape  
sequence is +++AT<cr>; the out-of-band escape sequence is <break  
>AT<cr>. You can change the in-band escape character (+) by changing the  
value in register S2. You can send the break signal in the out-of-band escape  
sequence only from software, not by pressing SHIFT+BREAK on your  
keyboard.  
When it detects the escape sequence, the TA enters online command mode,  
in which it responds to commands while maintaining the connection with  
the remote device.  
The TA ’s command buffer can store 80 characters, including spaces and  
other characters used in telephone numbers. If you mistype a command  
string, you can edit it by using the backspace key, but only before you press  
ENTER. As you type a command string, it appears on your monitor screen,  
letting you verify your input as you type it.  
AT commands recognized by the ISIHP terminal adapter are listed by  
function on the following page. For an alphabetic list of AT commands, see  
AT commands in the index. The commands in this chapter are organized by  
function. Abbreviated commands are listed on the following page by  
function along with a short description and page numbers that refer to a  
more detailed description, immediately following this list.  
Topic  
Command  
Description  
Attention code  
Command Implementation, p. 107AT  
Return  
Command execution  
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+++AT<cr>  
In-band escape code  
<break>AT<cr>  
Out-of-band escape code  
Dialing method  
Switch type  
Switch Configuration, p. 108 %A97  
!C0  
!C6  
*!C6  
!D3  
*!D3  
!L  
SPID 1  
SPID 2  
SAPI-0 data TEI  
SAPI-0 voice TEI  
List DN, SPID, TEI,  
Data  
protocol & switch type  
>Dn  
Embedded Protocol  
Analyzer  
!N1, !N2, !DN1, !DN2, !EN1, !EN2  
*!N1, *!N2, *!DN1, *!DN2, *!EN1, *!EN2  
!Z=n  
Data DN/MSN  
Modem DN/MSN  
Rate adaptation protocol  
Serial Port Configuration, p. 114 En  
Command mode echo  
List telephone numbers  
L
L5  
List current operating  
parameters  
L6  
L8  
List S-register values  
Display low level ISDN  
status  
Qn  
Sr=n  
Sr?  
Vn  
Status displays  
Set S-register  
Read S-register  
Terse/verbose result  
codes  
Xn  
Z
Connect messages  
Restore parameters to  
current power-up profile  
&Cn  
DCD (Data Carrier  
Detect) control  
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&Dn  
DTR (Data Terminal  
Ready) control  
&En  
#Xn  
Flow control  
Send Single Multiple  
Xoff Characters  
&Fn  
&Rn  
&Sn  
Load quick setup factory  
profile  
CTS (Clear To Send)  
control  
DSR (Data Set Ready)  
control  
&V  
&Wn  
&Zn=  
DSn  
View port configuration  
Store active profile  
Store telephone number  
Dial a Stored telephone  
number  
$Dn  
Persistent DTR dialing  
%En  
Escape sequence  
options  
@P3=  
@P4=  
@P6=  
$MBn  
A
Parity  
Data bits  
Stop bits  
V.110 Network Rate  
Answer  
Data Call Commands, p. 124  
D
Dial  
H
Hang up  
In  
Display product  
information  
O
Return online  
@Config  
Start ConfigMenu  
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Command Implementation  
AT Attention Code  
Values: n/a  
Default: n/a  
AT precedes all command strings except the A/ command and escape codes.  
RETURN Command Execution  
Values: n/a  
Default: n/a  
Press the RETURN (ENTER) key to carry out a command. The RETURN  
key is sometimes abbreviated <cr> in command examples.  
+++AT<cr> In-Band Escape Code  
Values:ASCII  
Default: + (43)  
Sets the TA to enter command mode without disconnecting the call when it  
is online with a remote device. The default escape code is three +  
characters, followed by AT, up to 80 command characters, and a RETURN  
(press ENTER). The TA escapes to command mode, executes any  
commands in the string, and then remains in command mode. Use the S2= z  
command to change the escape character.  
<break>AT<cr> Out-of-Band Escape Code  
Values: n/a  
Default: n/a  
Places the TA in command mode while remaining online. Enter a break  
signal, the letters AT, up to 80 command characters, and a RETURN (press  
ENTER).  
Switch Configuration Commands  
Use the following commands to select your network switch type (e.g.,  
Northern Telecom DMS-100) and to specify other information required to  
make an ISDN connection.  
%A97=n Dialing Method  
Values: n = 0 or 1  
Default: %A97=0 (En bloc)  
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Standardized ISDN signalling protocols such as DSS1, DSS2, and SS7  
support sending complete indication, a signal that no more digits will  
follow. Adding such a signal to a telephone number is often impractical;  
therefore, many private networks send the number of a called party using a  
procedure called overlap sending, in which no sending complete indication  
is sent. Computer users can automatically append the sending complete  
indication to the telephone number by choosing the en bloc method of  
sending, which results in faster call setup. Use the %A97= command to  
select between the two methods.  
%A97=0 En bloc sending during call SETUP  
%A97=1Overlap sending during call SETUP  
!C0=n Network Switch Type  
Values: n = 0, 1, 2, or 5  
Default: !C0=2 (International—NET3)  
!C0=5 (USA—US N1-1)  
Selects one of the network switch types supported by the ISIHP-2S/2U.  
International factory default setting is !C0=1 (Northern Telecom DMS-  
100). Default for USA is !C0=5 (USA—US N1-1).  
!C0=0 AT&T 5ESS  
!C0=1 Northern Telecom DMS-100  
!C0=2 NET3 (Euro ISDN)  
!C0=5 US NI-1  
!C6=n SPID 0  
Values: n = 0–20-character string  
Default: null string  
Specifies the channel 0 service profile identifier (SPID) that the ISDN  
service provider assigned at subscription time. The data SPID string can  
have up to 20 characters.  
Note: For DMS-100 switches, any ASCII character except the underline (_)  
character is valid. For NI-1 and AT&T switches, only the digits 0–9 are  
valid. (Not needed for NET3 switch type.)  
*!C6=n SPID 1  
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Values: n = 0- to 20-character string  
Default: null string  
Specifies the channel 1 service profile identifier (SPID) that the ISDN  
service provider assigned at subscription time. The voice SPID string can  
have up to 20 characters.  
Note: For DMS-100 switches, any ASCII character except the underline (_)  
character is valid. For NI-1 and AT&T switches, only the digits 0–9 are  
valid. (Not needed for NET3 switch type.  
!D3=n TEI 0  
Values: n = 0–63, 240 (auto), 241 (disable)  
Default: !D3=240 (Auto TEI)  
Sets the terminal endpoint identifier (TEI) for channel 0. A TEI is a number  
used by the central office switch to identify uniquely each device that is  
connected to the network. When it uses dynamic TEI assignments (auto  
TEI), the central office switch assigns a TEI each time the TA connects to  
the network. If your ISDN service provider assigned a fixed TEI at  
subscription time, you must configure the TA with the fixed TEI number.  
You can also use !D3= to disable the data channel, which may be useful  
when multiple TAs are attached to a network terminator bus.  
!D3=0–63 Sets the TEI to a fixed value from 0  
through 63  
!D3=240 Sets the data channel for dynamic TEI  
negotiation (factory default)  
!D3=241  
Disables TEI  
*!D3=n TEI 1  
Values: n = 0–63, 240 (auto), 241 (disable)  
Default: *!D3=240 (Auto TEI)  
Sets the terminal endpoint identifier (TEI) for channel 1. A TEI is a number  
used by the central office switch to identify uniquely each device that is  
connected to the network. When it uses dynamic TEI assignments (auto TEI),  
the central office switch assigns a TEI each time the TA connects to the  
network. However, the ISDN service provider may assign a fixed TEI at  
subscription time, in which case you must configure the TA with the fixed TEI  
number.  
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*!D3=0-63  
Sets the TEI to a fixed value from 0  
Sets voice channel for dynamic TEI  
through 63  
*!D3=240  
negotiation (factory default)  
*!D3=241  
Disables TEI  
!L Display Network Configuration  
Values: n/a  
Default: n/a  
Displays the current DN, SPID, TEI, Data protocol, and switch type.  
!L  
Displays the current network configuration  
>Dn Embedded Protocol Analyzer  
Values: 0, 1, 2, 3, 98, or 99  
Default: n/a  
Records and analyzes various protocols on the B-channel, D-channel, and  
DTE-DCE interface. The Embedded Protocol Analyzer is useful as a  
diagnostic tool, in that essential data messages display, which enables you to  
observe interactive operations of the TA, Central Exchange, and remote  
communications equipment.  
>D0  
>D1  
>D2  
>D3  
Displays B-channel traffic, decoded as  
V.120  
Displays D-channel traffic, decoding layers  
2 and 3 (Q.921 and Q.931)  
Displays D-channel traffic, decoding layer 2  
only (Q.921)  
Displays D-channel traffic, decoding layer 3  
only (Q.931)  
>D5  
>D6  
Displays async PPP data  
Displays sync PPP data  
>D98 Disables Embedded Protocol Analyzer,  
buffered data unchanged  
>D99 Enables Embedded Protocol Analyzer,  
clearing buffered data  
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!N1=n DN0  
Sets the Data Directory Number /Multiple Subscriber Number (DN/MSN)  
for data ports 1 and 2. The DN/MSN is a number assigned to the BRI at  
subscription time by the ISDN service provider. The DN/MSN is a string of  
up to 25 characters; valid characters are 0-9, the * character, and the #  
character. If used as an MSN, a subaddress can be added to the number (if  
one is needed) by using the : character followed by the subaddress number.  
!N1=n sets the Data DN/MSN for port 1  
!N2=n sets the Data DN/MSN for port 2  
Usage: !N1=n  
Function:Data DN/MSN  
Values: n = 25-character string  
Default: null string  
Description: Data DN/MSN 1 can be set to the same  
value as Data DN/MSN 2 and it can also be set to the  
same value as Modem DN/MSN 1 and/or 2. A call  
accepted by Data DN/MSN 1 will be routed to TA port 1.  
Usage:  
!N2=n  
Function: Data DN/MSN 2  
Values: n=25-character string  
Default: null string  
Description: Data DN/MSN 2 can be set to the same  
value as Data DN/MSN 1 and it can also be set to the  
same value as Modem DN/MSN 1 and/or 2. A call  
accepted by Data DN/MSN 2 will be routed to TA port 2.  
Usage:  
!DNn  
Function: Disable Data DN/MSN n  
Values: n=1 (disable Data DN/MSN 1),  
n=2 (disable Data DN/MSN 2)  
Default: All ports are enabled by default  
Description: !DNn disables a Data DN/MSN which will  
effectively disable the associated TA port from receiving  
any data calls. However, the port will still be able to  
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originate data calls. This is useful for applications where  
a specific port is for dial-out only.  
Usage:  
!ENn  
Function: Enable Data DN/MSN n  
Values: n=1 (enable Data DN/MSN 1),  
n=2 (enable Data DN/MSN 2)  
Default: All ports are enabled by default  
Description: !ENn enables a Data DN/MSN which will  
put it back in service for accepting and originating data  
calls.  
*!N1=n DN 1  
Sets the Modem Directory Number /Multiple Subscriber Number (Modem  
DN/MSN) for modem ports 1 and 2. TheModem DN/MSN is a number  
assigned to the BRI at subscription time by the ISDN service provider. The  
Modem DN/MSN is a string of up to 25 characters; valid characters are 0-9,  
the * character, and the # character. If used as an MSN, a subaddress can be  
added to the number (if one is needed) by using the : character followed by  
the subaddress number.”  
*!N1=n sets the Modem DN/MSN for port 1  
*!N2=n sets the Modem DN/MSN for port 2  
Usage:  
*!N1=n  
Function: Modem DN/MSN 1  
Values: n=25-character string  
Default: null string  
Description: Modem DN/MSN 1 can be set to the same  
value as Modem DN/MSN 2 and it can also be set to the  
same value as Data DN/MSN 1 and/or 2. A call accepted  
by Modem DN/MSN 1 will be routed to the first modem.  
Usage:  
*!N2=n  
Function: Modem DN/MSN 2  
Values: n=25-character string  
Default: null string  
Description: Modem DN/MSN 2 can be set to the same  
value as Modem DN/MSN 1 and it can also be set to the  
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same value as Data DN/MSN 1 and/or 2. A call accepted  
by Modem DN/MSN 2 will be routed to the second  
modem.  
Usage:  
*!DNn  
Function: Disable Modem DN/MSN n  
Values: n=1 (disable Modem DN/MSN 1),  
n=2 (disable Modem DN/MSN 2)  
Default: All ports are enabled by default  
Description: *!DNn disables a Modem DN/MSN which  
will effectively disable the associated modem port from  
receiving any modem calls. However, the port will still  
be able to originate modem calls. This is useful for  
applications where a specific port is for dial-out only.  
Usage:  
*!ENn  
Function: Enable Modem DN/MSN n  
Values: n=1 (enable Modem DN/MSN 1),  
n=2 (enable Modem DN/MSN 2)  
Default: All ports are enabled by default  
Description: *!ENn enables a Modem DN/MSN which  
will put it back in service for accepting and originating  
modem calls.  
!Z=n Rate Adaptation Protocol  
Values: n = 5, 6, 9, or 12  
Default: !Z=9 (PPP)  
Selects the rate adaptation protocol used to communicate with another  
terminal adapter. The local and remote terminal adapters must be set to the  
same protocol for communication to take place.  
!Z=5  
!Z=6  
!Z=9  
!Z=12  
V.120 protocol  
V.110 protocol  
PPP protocol  
X.75 protocol  
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Terminal Adapter AT Commands & S-Registers  
Serial Port Configuration Commands  
Use the following commands to control the interaction between the TA and  
the computer connected to it.  
En Command Mode Echo  
Values: n = 0 or 1  
Default: E1 (Echo on)  
When you enter commands, the TA echoes the characters back to the  
computer or terminal where they appear on the monitor. This command  
turns this feature on and off.  
E0  
E1  
Echo off  
Echo on  
L5 and L6 List Active Profile  
Values: n = 5 or 6  
Default: none  
Lists current operating parameters of the TA. This information is useful  
when changing communications software or when changing default settings.  
ATL5 lists AT command parameters, and ATL6 lists values currently stored  
in the S-Registers.  
L8 Lists Low Level ISDN Status  
Qn Enable/Disable Result Codes  
Values: n = 0, 1, or 2  
Default: Q0 (Enable result codes)  
Controls whether the TA sends result codes to the computer. (Use the V  
command to select the format of the result codes.)  
Q0  
Q1  
Enable result codes.  
Disable result codes (quiet mode) for  
applications such as computer-controlled  
auto dialing.  
Sr=n Set S-Register  
Values: r = 0, 2–5, 7, 8, 10, 25, 32, 34, 50, 52-57, 75-  
77, 80; n varies  
Default: None  
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Sets the value of an S-register, where r is the number of the S-register, and n  
is the value you want to set.  
Sr? Read S-Register  
Values: r = 0–5 (S1 is read only) , 7, 8, 10, 25, 32, 34,  
50, 52-57, 75-77, 80;  
Default: None  
n varies  
Reads the value of an S-register, where r is the number of the S-register.  
Vn Terse/Verbose Result Codes  
Values: n = 0 or 1  
Default: V1 (Verbose)  
Controls whether the TA’s result codes display as digits (terse) or as words  
(verbose). (Use the Q command to enable or disable the display of result  
codes.)  
V0  
V1  
Enable terse result codes.  
Enable verbose result codes.  
Xn Connect Messages  
Values: n = 0-5  
Default: X2 (Enable all messages) and  
(Disable printing CLI with CONNECT message)  
Selects the result code messages that the TA sends to the computer.  
X0  
X1  
Enables messages OK, CONNECT, RING,  
NO CARRIER, and ERROR (terse result  
codes 0–4).  
Enables all messages except BUSY (terse  
result codes 0–5, 10–14, 17–19, 28, and  
32). If a call is placed to a busy line, NO  
CARRIER displays.  
X2  
X4  
Enables all messages (terse result codes 0–  
5, 7, 10–14, 17–19, 28, and 32).  
Disables printing Calling Line Identification  
(CLI) at the end of the CONNECT message  
line. This command does not affect X0, X1,  
nor X2.  
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X5  
Enables printing Calling Line Identification  
(CLI) at the end of the CONNECT message  
line. This command does not affect X0, X1,  
nor X2.  
Z
Reset to Stored Profile  
Values: none  
Default: none  
Resets TA to its current power-up profile and clears the command buffer.  
The result is the same as turning the TA off and on. When you type ATZ,  
the state of the &W command determines where default values originate.  
&W0 defaults come from the customized configuration in NVRAM, and  
&W1 defaults come from the factory default configuration in ROM.  
Because Z clears the command buffer, it must be the last command in a  
command string; normally it is issued by itself: ATZ. Note that whereas the  
&F0 reset command always restores the factory default profile, the Z reset  
command restores either the factory default or the stored profile, depending  
on how the &W command is set.  
&Cn DCD Control  
Values: n = 0, 1, or 2  
Default: &C1 (DCD normal)  
Controls behavior of the DCD (Data Carrier Detect) signal. Normally, the  
DCD goes high when the TA establishes a connection and drops when the  
connection is lost. However, you can force DCD to remain high at all times  
or to remain high except for a brief drop following a disconnect.  
&C0  
&C1  
DCD is forced high at all times.  
DCD goes from low to high when TA  
establishes a connection (DCD normal).  
&C2  
DCD drops briefly following a disconnect,  
then rises again. Register S10 defines how  
long the DCD signal remains low after a  
disconnect.  
&Dn DTR Control  
Values: n = 0, 1, 2, or 3  
Default: &D1 (Exits Data Mode and reenters AT  
command mode)  
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Controls how the TA responds to the DTR (Data Terminal Ready) signal. A  
high DTR signal tells the TA that the connected computer is ready to  
communicate.  
&D0  
&D1  
TA ignores the DTR signal.  
If DTR lowers when the TA is online, TA  
hangs up, returns to command mode, and  
disables autoanswer. If the TA is offline, it  
doesn’t answer or dial while DTR is low.  
&D3  
&D4  
When DTR lowers, the TA resets the data  
port and disables autoanswer. If DTR lowers  
when the TA is online, the TA hangs up,  
resets the active configuration to the stored  
configuration, and disables autoanswer.  
&D4 will ignore DTR only when answering  
a data call. If DTR is low when an  
incoming data call is present, the TA will  
answer the call. If DTR goes high during  
that call, nothing will happen. However, if  
DTR goes high and then drops for the  
minimum time specified by S25, then the  
call will be disconnected just as it would  
with &D1. &D4 is the same as &D1, except  
that &D4 can answer a data call without  
DTR and DTR can remain low for the  
duration of the call. But if DTR goes high,  
then &D4 will behave like &D1.  
Note: If you want to accept calls while DTR is low, the TA must be config-  
ured to ignore DTR. This is accomplished by entering AT&D0<cr>. With  
this configuration, the TA is able to accept calls while DTR is low. If this  
configuration setting is not made, the TA rejects incoming calls until DTR is  
high while the calls comes in.  
&En Flow Control  
Values: n = 3–7, 12, 13  
Default: &E4, &E6, &E13  
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Selects method by which the TA controls the flow of data to and from the  
computer, to prevent either device from accepting data faster than it can  
handle. The TA provides flow control in both directions. When the TA halts  
data flow, it is called flow control; when the computer halts data flow, it is  
called pacing.  
&E3  
&E4  
Disable flow control by the TA.  
Hardware flow control. &E4 causes the TA  
to use the CTS signal to regulate flow  
control. When CTS goes low, data flow  
from the computer is suspended until CTS  
goes high again. This method works with  
pacing, which uses the RTS signal on pin 4.  
Hardware flow control cannot be enabled  
unless an error correction protocol is  
selected.  
&E5  
XON/XOFF flow control. This is an in-band  
method, where the XON and XOFF  
characters (^Q and ^S, respectively) are  
inserted into the data stream, rather than  
using separate control lines. When an XOFF  
character is detected, the data stream is  
suspended until an XON character is  
detected. The drawback to this method is  
that some files may contain these characters,  
causing the file transfer to be suspended  
indefinitely.  
&E6  
&E7  
When XON/XOFF pacing is active, the TA  
responds to and discards the XON/XOFF  
characters from the computer.  
When XON/XOFF pacing is active, the TA  
responds to the XON/XOFF characters and  
passes them through the communications  
link to the remote device, thereby pacing the  
remote terminal adapter as well.  
&E12 Disables pacing  
&E13 Enables pacing.  
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#Xn Send Single/Multiple Xoff Characters  
Values: n = 0 or 1  
Default: #X0  
Allows the TA to send either a single or multiple Xoff characters to exert  
flow control to the terminal. The #X0 command (factory default setting)  
causes one Xoff to be sent until the TA‘s buffer reaches the Xon level. The  
#X1 command causes an Xoff to be sent for every character received after  
the TA reaches its buffer full level.  
#X0  
One Xoff character sent until the buffer  
reaches the Xon level (default)  
#X1  
Multiple Xoff characters sent for every  
character received after buffer reaches the  
full level.  
&Fn Load Quick Setup Profile  
Values: n = 0-4  
Default: &F0  
For quick setup, the TA includes Quick Setup Profiles. Each contains  
configuration parameters for a specific type of port operation. To load a  
Quick Setup Profile into active memory use the command &Fn, where n is  
the number of the profile you want to load. You then can customize the  
profile and store it with the &W command, so it loads automatically on  
power-up or reset. These profiles are stored in permanent memory and are  
not user-configurable.  
&F0  
Profile 0 — Modem-like async operation  
(default)  
&F1  
&F2  
&F3  
&F4  
Profile 1 — V.110 async operation  
Profile 2 — V.120 async operation  
Profile 3 — X.75 async operation  
Profile 4 — PPP async operation  
&Rn CTS Control  
Values: n = 0, 1, or 2  
Default: &R1 (CTS forced high)  
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Allows you to control the state of the CTS (Clear to Send) signal. Normally  
the CTS signal follows the state of the RTS signal when TA is online.  
&R0  
&R1  
CTS acts normally; that is, it follows RTS.  
CTS is forced high, but still provides online  
flow control.  
&R2  
CTS is forced high, but it drops on  
disconnect for the period of time set by S10.  
CTS still provides flow control when the TA  
is online.  
&Sn DSR Control  
Values: n = 0, 1, or 2  
Default: &S1 (DSR normal)  
Controls the state of the DSR (Data Set Ready) signal on the RS232E/V.24  
interface. A high DSR signal indicates to the computer that the TA is ready  
to transmit data.  
&S0  
&S1  
DSR is always high.  
DSR acts normally; that is, it follows the  
state of the CD signal, which goes high  
when the ISIHP-2S/2U detects a carrier  
signal, and goes low when the carrier signal  
is lost.  
&S2  
DSR is always high, except on disconnect,  
when it drops for the period of time set by  
S10 and then goes high again.  
&Vn View Port Configuration Parameters  
Values: n = 0, 1, 2  
Default: n/a  
Allows you to view the port configuration parameters for ports 0 and 1.  
This listing is the equivalent of both L5 and L6 combined.  
&V0  
&V1  
&V2  
Displays port 0 configuration parameters.  
Displays port 1 configuration parameters.  
Displays both port 0 and port 1  
configuration parameters.  
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&Wn Store Active Profile  
Values: n = 0 or 1  
Default: &W1 (Use factory default profile)  
Stores your active profile, or configuration, in memory, so you don’t lose  
your custom settings when you turn off the TA or reset it.  
&W0 Stores all current AT command and S-  
register values in nonvolatile random access  
memory (NVRAM) and configures the TA  
so it reads your custom settings in NVRAM  
when the modem is turned on or when it is  
reset with the Z command. (The &F reset  
command continues to read the factory  
default settings in ROM.)  
&W1 Erases your custom settings in NVRAM the  
next time the TA is turned off or reset,  
causing the TA to read the factory default  
settings in ROM whenever it is turned on or  
reset.  
&Zn=x Store Telephone Number  
Values: n = 0–9; x = dial string  
Default: n/a  
Allows you to store a telephone number in a memory register for faster  
dialing. To store a number, type &Z, the register number (0–9) where you  
want to store the number, the = character, and the dialing string you want  
stored. Then press ENTER. The dialing string can have up to 80 characters.  
To read a stored number, type AT&Zn? (e.g., AT&Z4?) where n is the  
number of the register you want to read. To display a list of all numbers  
stored in memory, type ATL and press RETURN:  
0
1
2
3
4
5
14082345678  
16125551212  
14089876543  
6313551  
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6
7
8
9
4258513  
16126313550  
12138880123  
DSn Dialing a Stored Telephone Number  
Values: n = 0–9  
Default: n/a  
To dial a stored telephone number, type ATDSn in terminal mode, where n  
is the location of the number you want to dial. For example, typing ATDS6  
<cr> dials a telephone stored in memory register 6 location.  
$Dn Persistent DTR Dialing  
Values: n = 0, or 1  
Default: $D0 (Disabled)  
Enables or disables persistent DTR dialing (PDD). PDD causes the terminal  
adapter to automatically and continually redial stored telephone number 0  
when the port has no active calls and DTR is high.  
$MBn  
%En Escape Sequence Options  
Values: n = 0–5  
Default: %E1 and %E4  
By default, the modem responds only to the +++ escape method. However,  
you can use the %E command to set the modem to respond only to the  
<break> method, to respond to either +++ or the <break> method, or to  
ignore both methods and not escape.  
%E0  
%E1  
%E2  
%E3  
%E4  
%E5  
Modem won’t escape  
+++ escape method  
<BREAK> escape method  
Both +++ and <BREAK> escape methods  
Disable OK response to +++  
Enable OK response to +++  
%E1 %E5 Enable +++ method and OK response  
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Terminal Adapter AT Commands & S-Registers  
to +++  
%E3 %E5 Enable +++ or <BREAK> method and  
OK response to +++  
@P3=n Parity at Power-Up  
Values: n = 0–4  
Default: @P3=4 (None)  
Use only to set the type of parity the TA uses when turned on. Once the TA  
receives an AT command from the computer, it automatically adjusts to  
parity the computer is using.  
@P3=0 Odd  
@P3=1 Even  
@P3=2 Mark  
@P3=3 Space  
@P3=4 None  
@P4=n Data Bits  
Values: n = 7 or 8  
Default: @P4=8 (8 data bits)  
Use only to set the number of data bits the TA uses when turned on. Once  
the TA receives an AT command from the computer, it automatically adjusts  
to the number of data bits the computer is using.  
@P4=7 7 data bits  
@P4=8 8 data bits  
@P6=n Stop Bits  
Values: n = 1 or 2  
Default: @P6=1 (1 stop bit)  
Use only to set the number of stop bits the TA uses when turned on. Once  
the TA receives an AT command from the computer, it automatically adjusts  
to the number of stop bits the computer is using.  
@P6=1 1 stop bit  
@P6=2 2 stop bits  
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Terminal Adapter AT Commands & S-Registers  
Data Call Commands  
Use these commands to make or configure data calls.  
A
Answer Call  
Values: none  
Default: none  
Forces TA to answer an incoming call. To cause the TA to autoanswer, set  
register S0 to a value higher than 0.  
Dn Dial  
Values: string of up to 25 characters  
Default: none  
Causes TA to dial a telephone number (e.g., ATD785-3500 <cr>).  
Hn Hang Up  
Values: n = 0 or 1  
Default: H0  
Forces TA to go off-hook (take control of the telephone line) or go on-hook  
(hang up). Since TA goes off-hook automatically when it dials, H command  
normally is used only to hang up. To hang up, first escape to command  
mode (+++AT <cr>), then type ATH (or ATH0) <cr>. Or, include the hang  
up command in the escape sequence: +++ATH <cr>.  
H0  
H1  
Go on-hook (hang up).  
Go off-hook.  
In Display Product Information  
Values: n = 0, 1, and 2  
Default: none  
Displays the following TA product information:  
I0  
I1  
I2  
Product ID (e.g., 247)  
Firmware version number (e.g., 1.00)  
Model number  
O
Return Online  
Values: none  
Default: none  
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Returns TA to online mode from the online command mode. When TA makes a  
data connection, it enters online data mode. The TA typically remains in this  
mode until it receives an escape sequence or until the call ends. When it  
detects an escape sequence, the TA enters online command mode, where it can  
accept AT commands while retaining the online connection. To return the TA  
to online mode from the online command mode, enter the command ATO and  
press ENTER.  
@CONFIG Start ConfigMenu  
Values: none  
Default: none  
Starts TA’s internal configuration utility, which allows you to customize the  
configuration for your application. Enter the command while in terminal  
mode.  
Terminal Adapter S-Registers  
S-registers are sections of memory in which values are stored that affect  
how the TA operates. S-registers are so-called because each has a name that  
begins with the character S. Use the S command to assign a value to or to  
read the current value of an S-register. To assign a value to an S-register,  
use the command Sr=n, in which r is the register number, and n is the value  
you want to assign to the register, e.g., S7=45. To read an S-register value,  
use the command Sr?, in which r is the register number, e.g., ATS7?.  
S-Register Summary  
S-Register  
Function  
S0  
S1  
S2  
S3  
S4  
S5  
Rings until answer  
Ring count  
Escape character  
Carriage return character  
Line feed character  
Backspace character  
S7  
S8  
Wait for connection (abort timer)  
Pause Time for Comma  
S10  
S25  
DCD Drop Time  
DTR Drop Time  
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S30  
S32  
S34  
S50  
S52  
S54  
S55  
S56  
S57  
S75  
S76  
S77  
S80  
Online Inactivity  
Escape sequence timeout  
Maximum escape sequence length  
Caller line ID (CLI)  
Auto-protocol detection  
Forces 56KBps B-Channel Data Rate  
POTS Port Call Control  
Calling Party Number IE Settings  
Called Party Number IE Settings  
Maximum V110 Network Rate  
V110 Network Rate  
V110 Network Rate Control  
Persistent DTR Dialing Delay  
S0 Number of Rings Until Answer  
Unit: 1 ring  
Range: 0–255  
Default: 1  
Sets the number of rings the TA waits for before it answers and begins its  
connect sequence. S0=0 turns off the ability to automatically answer a call.  
S0=1 causes the TA to automatically answer after 1 ring. Note that if the S0  
value is set too high, the calling device may time out before the TA answers  
the call. For autoanswer, S0 must have a nonzero value, DTR must be high  
(&D command), and the TA must be offline.  
S1 Ring Count  
Unit: 1 ring  
Range: 0–255  
Default: 0  
Counts the number of rings that have occurred, up to a maximum of 255. It  
is a read-only register and is seldom, if ever, used in typical operation.  
S2 Escape Character  
Unit: Decimal ASCII code  
Range: 0–127  
Default: 43 (+)  
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Specifies the character used by the TA to escape from data mode and return  
to command mode.  
S3 Carriage Return Character  
Unit: Decimal ASCII code  
Range: 0–127  
Default: 13 (^M)  
Specifies the character used by the TA to indicate the end of a command line.  
S4 Line Feed Character  
Unit: Decimal ASCII code  
Range: 0–127  
Default: 10 (^J)  
Specifies the character used by the TA to indicate the end of a status  
message.  
S5 Backspace Character  
Unit: Decimal ASCII code  
Range: 0–32, 127  
Default: 8 (^H)  
Specifies the character used by the TA to delete the previous character in  
command line.  
S7 Wait for Connection (Abort Timer)  
Unit: 1 second  
Range: 0–255  
Default: 45  
Sets Abort Timer delay time, which is the length of time TA waits for a  
connection after dialing. If no connection is established during the specified  
time, the TA ends the call.  
S8 Pause Time for Comma  
Unit:  
1 second  
Range: n=0-255  
Default: 2 (= 2 seconds)  
S8 sets the length of the pause caused by a comma inserted in a dialing  
command. The default setting is 2 seconds, where each unit is one second.  
S8 may be set for up to 255 seconds.  
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S10 DCD Drop Time  
Unit: 50 ms  
Range: 0–254, 255  
Default: 20  
Sets the amount of time the DCD signal will be dropped when a call is  
disconnected if the DCD signal is configured for a momentary drop on  
disconnect (&C2)  
S25 DTR Drop Time  
Unit: 100 ms  
Range: 0, 1–255  
Default: 5  
Sets the time that DTR must remain low before the TA disconnects. The  
S25 unit value for 0 is 40 ms. For values from 1 through 255, the unit value  
is 100 ms.  
S30 On-line Inactivity Timer  
Unit:  
1 minute  
Range: n=0 Does not disconnect  
n=1–255  
Default: 0 (does not disconnect)  
Makes the TA disconnect a data connection if no data is transmitted or  
received for the specified time. It will NOT cause a POTS call (voice/  
modem/fax) to disconnect. The timer restarts any time a data character  
passes through the serial port (either sent or received). Disable the  
inactivity timer by setting S30=0, which is the factory default setting. S30  
currently works for + all protocols EXCEPT V.110.  
S32 Escape Sequence Timeout  
Unit: 100 ms  
Range: 0–255  
Default: 20  
Sets the time allowed in an escape sequence from the receipt of the A in AT  
to the receipt of the carriage return. If the S32 time interval expires before  
you press ENTER, the escape sequence ends. The default time is 2 seconds.  
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S34 Maximum Escape Sequence Length  
Unit:  
Decimal ASCII code  
Range: 0–10  
Default: 2  
Sets the maximum character length of the escape sequence, not including  
+++AT. For example, a character length of S34=2 allows two characters  
after +++AT (e.g., +++ATH0). Conversely, an invalid escape sequence  
(too many characters placed in the command string) passes through as data  
(e.g., +++atili2). The maximum length of the escape sequence is 10  
characters.  
S50 Caller Line ID CLI  
Unit: Decimal ASCII code  
Range: 0 or 1  
Default: 0 (disable CLI)  
Sets whether the mechanism for identifying the two endpoints of a  
connection is enabled or disabled. Since RING messages only appear for  
ISDN data calls, the CLI feature does not define a means of conveying  
Calling Party information to the terminal for ISDN voice calls. The CLI  
information is only included with the first RING message for a given  
incoming call, and appears as follows:  
RING  
FM: 5552000 TO: 5551000  
If the Calling Party Number information is not included in the incoming  
SETUP message, the RING message appears as follows:  
RING  
TO: 5551000  
If the Called Party Number information is not included in the incoming  
SETUP message, the RING message will appear as follows:  
RING  
FM: 5552000  
If neither the Called Party Number nor the Calling Party Number is  
included in the incoming SETUP message, the RING message will contain  
no additional information.  
S52 Auto-Protocol Detection  
Usage: S52=n; S52?  
Function: Auto-Protocol Detection  
Unit:  
Decimal ASCII code  
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Range: n=0—Disable,  
n=1—Detect,  
n=2—Detect and Select  
Default: 1 (Detect)  
Enables or disables the ability to identify the reception of V.110, V.120,  
X.75, or PPP data calls. The TA determines the type of call by checking for  
protocol information in the SETUP message or by matching protocol  
information received on the B-channel once connected if no protocol  
information is available in the SETUP message. Once the protocol is  
determined, the TA will switch its data protocol to match. Upon disconnect  
the TA will revert its data protocol selection back to the protocol that was  
selected before the call was received when S52=1 “Detect”. If S52=2  
“Detect and Select”, then the TA will not revert the protocol selection,  
rather it will keep the detected data protocol as the new protocol selection.  
“Detect and Select” is useful for applications where the TA receives a call  
and then the software performs callback. Callback calls should be made  
with the same protocol that was used by the client so “Detect and Select”  
enables this possibility. However, if an initialization string or &Fn  
command is given to the TA that changes the protocol after the  
disconnection, then “Detect and Select” will not be effective. Make sure no  
commands are given to the TA that will change the data protocol when using  
“Detect and Select” if callback is involved to ensure that the callback call  
uses the correct data protocol.  
S54 Force 56 Kbps B-Channel Data Rate  
Unit:  
Decimal ASCII code  
Range: n=56 (Kbps) or 64 (Kbps)  
Default: 64 (Kbps)  
S54 can be used to force a 56 Kbps B-channel data rate in order to make 56  
Kbps data calls.  
S55 POTS Port Call Control  
Unit:  
Decimal ASCII code  
Range: 1, 2, 17, 18  
Default: 1  
Allows you to set the type of information transfer capability for calls placed  
from the POTS port either by a telephone, modem, or fax. Some Central  
Office (CO) switches keep track of the type of line each customer has, and  
if that line is labeled as a data line (modem or fax), it will not accept a  
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speech call originated on that line. However, 3.1 kHz audio information  
transfer capability is allowed on data lines (modem or fax) by most  
switches. S55 also lets you define whether a progress indicator information  
element (which indicates that the origination address of the POTS call is  
non-ISDN) is sent with the SETUP message for the POTS port call. This  
may help POTS port calls get through certain CO switches.  
S1  
Speech, no progress indicator  
S2  
S17  
S18  
3.1 kHz Audio, no progress indicator  
Speech, origination address is non-ISDN  
3.1 kHz Audio, origination address is non-ISDN  
S56 Calling Party Number IE Settings  
(applies to NET3 [!C0=2] switch type only)  
decimal ASCII code  
Disable  
Unit:  
Range: 128  
Type of Number  
0
Unknown,  
16  
32  
48  
64  
96  
International  
National  
Network specific  
Subscriber  
Abbreviated  
Numbering Plan  
0
1
3
4
8
9
Unknown  
ISDN/telephony  
Data  
Telex  
National standard  
Private  
Default: 128 (disabled)  
Modifies the value of Octet 3 of the Calling Party Number Information  
Element that is sent within the SETUP message for data and POTS port  
(voice/modem/fax) calls. To set a specific number type and numbering  
plan, select an option from the Type of Number section above and add its  
value to the value of an option in the Numbering Plan section above. For  
example, a National/ISDN Calling Party Number IE would be S56=33,  
where 32 (National) + 1 (ISDN/telephony) = 33 (National/ISDN). If there  
is no Data Directory Number (for data calls) nor Voice Directory Number  
(for voice/modem/fax calls), no Calling Party Number IE is sent. By  
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default S56=128, which means no Calling Party Number IE is sent.  
S57 Called Party Number IE Settings  
(applies to NET3 [!C0=2] switch type only)  
Unit:  
Range: 128  
Type of Number  
decimal ASCII code  
Disable  
0
Unknown,  
16  
32  
48  
64  
96  
International  
National  
Network specific  
Subscriber  
Abbreviated  
Numbering Plan  
0
1
3
4
8
9
Unknown  
ISDN/telephony  
Data  
Telex  
National standard  
Private  
Default: 128 (disabled)  
Modifies the value of Octet 3 of the Called Party Number Information  
Element that is sent within the SETUP message for a data call and within  
each INFORMATION message that is sent when dialing from the POTS  
port. To set a specific number type and numbering plan, select an option  
from the Type of Number section above and add its value to the value of an  
option in the Numbering Plan section above. For example, a National/  
ISDN Called Party Number IE would be S57=33, where 32 (National) + 1  
(ISDN/telephony) = 33 (National/ISDN). By default S57=128, which means  
no Called Party Number IE is sent.  
S75  
Maximum V.110 Buffer Size  
Unit: 1 byte  
Range: n=0 (256 bytes),  
n=64-255  
Default: 0 (256 bytes)  
S75 allows the maximum V.110 buffer size to be customized. An adjustable  
packet size can provide higher compatibility with devices that cannot handle  
a large delay. Reducing the V.110 buffer size reduces delay.  
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S76 V.110 Network Rate  
Unit:  
decimal  
Range: n=1—-—600 bps,  
n=2——1200 bps,  
n=3——2400 bps,  
n=4——4800 bps,  
n=5——9600 bps,  
n=6—19200 bps,  
Default: 6 (19200 bps)  
If S77=1, then the network rate of the V.110 connection will match that of  
S76 ($MB). If a V.110 call is received and S77=1, then the incoming V.110  
network rate must match S76 ($MB) or the connection will fail. If S77=2  
and a V.110 call is received, then the setting of S76 ($MB) will have no  
effect on the network rate of that call (see S77 for a description for this  
case). The value of S76 will change if $MB is changed and the value of  
$MB will change if S76 is changed.  
S77 V.110 Network Rate Control  
Unit:  
Range: n=1 (use $MB (S76)),  
n=2 (use $MB (S76)) or Auto Sync on Answer)  
decimal  
Default: 2 (use $MB(S76) or Auto Sync on Answer)  
The Network Rate for an originated V.110 call will be determined by S76  
($MB) for both S77=1 and S77=2. If the Network Rate of the originated  
call does not match that of the peer device, then the connection will fail if  
the peer does not support automatic rate synchronization. If the terminal  
adapter answers a V.110 call, and if S77=1, then the incoming V.110  
Network Rate must match that of the S76 register ($MB) or else the  
connection will fail. If S77=2, then the terminal adapter will auto-  
synchronize on the incoming V.110 Network Rate.  
S80 Persistent DTR Dialing Delay  
Usage:  
Unit:  
S80=n; S80?  
1 second  
Range:  
n=1-255 (1-255 seconds)  
Default: 5 ( = 5 seconds)  
Once DTR is detected as present (active high) and other conditions  
required for the TA to dial are met, a delay of S80 seconds will occur before  
stored number 0 is dialed. Some conditions include the TA not being in the  
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@CONFIG menu, not having a data call present at the time, and Persistent  
DTR Dialing must be enabled. By default the TA will delay for 5 seconds  
before dialing when all conditions are satisfied.  
Terminal Adapter Result Codes  
When the TA receives an AT command from the computer or terminal, it  
attempts to execute the command, then sends a status message to the  
computer or terminal that reports the result of the command. The TA  
provides you with several of these response messages, or result codes,  
which can be displayed on your monitor or intercepted and used by your  
communications software. Using the V command, you can select whether  
the result codes are terse (numbers) or verbose (words).  
The TA’s result codes are listed in the following table. Note that the speed  
of an ISDN channel is always either 56 Kbps or 64 Kbps. CONNECT  
messages indicate the speed of the connection between the TA and your  
computer or terminal.  
Terse  
0
Verbose  
OK  
1
CONNECT  
1P  
1PC  
1T  
1V  
1VC  
2
CONNECT/PPP  
CONNECT/PPP COMPRESSED  
CONNECT/V.110  
CONNECT/V.120  
CONNECT/V.120 COMPRESSED  
RING  
3
NO CARRIER  
4
ERROR  
5T  
6
CONNECT 1200/V.110  
NO DIALTONE  
BUSY  
7
9T  
10T  
CONNECT 600/V.110  
CONNECT 2400/V.110  
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11T  
12T  
14T  
28T  
56  
CONNECT 4800/V.110  
CONNECT 9600/V.110  
CONNECT 19200/V.110  
CONNECT 38400/V.110  
CONNECT 56000  
56P  
CONNECT 56000/PPP  
56PC  
56V  
56VC  
56X  
56XC  
64  
CONNECT 56000/PPP COMPRESSED  
CONNECT 56000/V.120  
CONNECT 56000/V.120 COMPRESSED  
CONNECT 56000/X.75  
CONNECT 56000/X.75 COMPRESSED  
CONNECT 64000  
64P  
CONNECT 64000/PPP  
64PC  
64V  
64VC  
64X  
64XC  
65  
CONNECT 64000/PPP COMPRESSED  
CONNECT 64000/V.120  
CONNECT 64000/V.120 COMPRESSED  
CONNECT 64000/X.75  
CONNECT 64000/X.75 COMPRESSED  
CONNECT MODEM  
Using AT Commands to Operate the Terminal  
Adapter  
You can configure and operate the Terminal Adapter entirely with AT  
commands, if you want. Remember, you can issue AT commands only from  
a terminal or from a computer running a communications program in  
terminal mode. This section describes how to use AT commands for basic  
operations such as calling, answering a call, and hanging up.  
Modes of Operation  
The TA has three modes of operation: offline command, online command,  
and data.  
Offline Command Mode  
In offline command mode, the TA communicates with the terminal or  
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computer and responds to AT commands. There is no data communications  
link with a remote device.  
Data Mode  
The TA enters data mode when it makes a successful data communications  
link with a remote device. In data mode, the TA can send and receive data,  
but it does not respond to AT commands. Instead, it treats them as data, and  
transmits them to the remote device.  
Online Command Mode  
In online command mode, the TA responds to AT commands while  
maintaining a data communications link; however, transmission of data is  
suspended. To enter online command mode from data mode, type the escape  
sequence +++AT<cr>. To return to data mode from online command mode,  
type ATO<cr>.  
Making a Call  
Before you can place a data call, you must configure the TA for the local  
switch type, serial port speed, and the data type of the ISDN device you  
want to call.  
Dialing  
To dial a number using AT commands, you must first start a data  
communications program. In the program’s terminal mode, type  
ATDxxxxxxx<cr>, where xxxxxxx is the telephone number you want to  
dial, and <cr> is the carriage return character that is sent when you press  
ENTER , e.g, ATD7853500<cr>. The dial string can contain up to 80  
characters.  
To make it easier to read the dial string, you can use hyphens, spaces or  
parentheses. These characters are ignored by the TA. For example, the TA  
would read the following dial strings the same way:  
ATD16127853500 <cr>  
ATD 1-612-785-3500 <cr>  
ATD 1 (612) 785-3500 <cr>  
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Canceling a Call  
To cancel a call before the TA makes a connection, press any key.  
Storing a Telephone Number  
To store a telephone number, type &Zn=x in terminal mode, where n is the  
number of the memory register in which the number is to be stored, andx is the  
dial command string that you want to store. For example, type AT&Z9=612-  
785-3500 <cr> to store the number 612-785-3500 in memory register 9.  
Dialing a Stored Telephone Number  
To dial a stored telephone number, type DS=n in terminal mode, where n is  
the location of the number you want to dial. For example, type ATDS=3  
<cr> dials a telephone stored in memory register 3 location.  
Displaying a Stored Number  
To display a stored telephone number, type &Zn? in terminal mode, where  
n is the memory register where the number is stored. For example, type  
AT&Z5? <cr> to display the telephone number in memory register 5. To  
list all ten telephone numbers stored in memory, type ATL <cr>.  
Answering a Call  
You can answer incoming calls to the TA either manually or automatically.  
When the TA detects an incoming call, it turns on the RI signal on the V.24  
interface and sends a RING result code to the computer or terminal after  
each ring. If you enable autoanswer, the TA automatically answers the call.  
To manually answer the call, use the A command.  
Answering Manually  
If your communication program is in terminal mode when the RING result  
code appears on your monitor, manually answer the call by typing ATA  
<cr>.  
Answering Automatically  
To set the TA to answer a call automatically :  
1. Enable autoanswer by setting register S0 to the ring on which you  
want the TA to answer (e.g., in terminal mode, type S0=4 to make  
the TA answer on the fourth ring). You also can use one of the  
configuration utilities to the turn autoanswer on and set the number  
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of rings.  
2. Make sure that the TA is offline.  
The TA answers the call after the number of rings specified by S0. To  
disable autoanswer, use a configuration utility or the command S0=0.  
Note: If the user wants to accept calls while DTR is low, the TA must be  
configured to ignore DTR. To ignore, enter AT&D0<cr>. With this configu-  
ration, the TA can accept calls while DTR is low. If this configuration  
setting is not made, the TA rejects incoming calls until DTR is high while  
the calls comes in.  
Answering Using Call Steering  
Call Steering lets you set up the Data DN/MSN numbers and/or Modem  
DN/MSN numbers so that calls to specific numbers will be “steered” to the  
respective Data or Modem port. If a DN/MSN is left blank, then the TA  
assumes the port can accept a call to any number. A port that is given a  
specific DN/MSN has priority over a port that has a blank DN/MSN. If a  
port with a specific DN/MSN is busy, then the call will be “steered” to  
another available port if that port’s DN/MSN matches or is blank.  
Otherwise if a port is busy and there is no other available port or no other  
port that matches the called number, then the TA will report a busy. Data  
DN/MSN 1 will “steer” calls to the first Data (TA) port. Data DN/MSN 2  
will “steer” calls to the second Data (TA) port. Modem DN/MSN 1 will  
“steer” calls to the first Modem port. Modem DN/MSN 2 will “steer” calls  
to the second Modem port. Call Steering is useful for applications where  
specific ports are tied to specific types of applications or equipment. For  
example, fax software attached to the second modem port should only  
receive fax calls (and not dial-up calls). To do this one would set Modem  
DN/MSN 2 to the desired number that will only receive fax calls. If  
Modem DN/MSN 1 is left blank and the second port is busy, then fax calls  
will be “steered” to port 1. If this is not desired, then set Modem DN/MSN  
1 to a number other than that of the number used for faxes.  
Hanging Up  
To hang up a call, first escape to online command mode (+++AT<cr>), then  
enter the H command (ATH<cr>). The escape sequence and hang up  
command can be combined into one command string: +++ATH<cr>.  
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Troubleshooting  
Troubleshooting  
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Troubleshooting  
This chapter covers common problems you may have with your ISIHP and  
how to solve them. The ISIHP was thoroughly tested at the factory before  
shipping. If you are unable to connect successfully, or if you experience  
data loss or garbled characters, during connecting, it is possible the modem  
or terminal adapter is defective. However, it is more likely that the source of  
your problem lies elsewhere. Always make sure all hardware is connected  
properly. Then review the common problems listed in this chapter for  
recommendations on what to change or do. Problems you may encounter  
include the following:  
• The TA/modem does not respond to commands.  
• The TA/modem dials but cannot make a connection.  
You can place data calls but not voice calls, or vice versa.  
You cannot place two simultaneous data calls.  
• The TA/modem disconnects while online.  
• The TA/modem cannot connect when answering.  
• File transfer appears slower than it should be.  
• Data is being lost  
• There are garbage characters on the monitor  
If you experience problems, please check the following possibilities before  
calling Tech Support (see Chapter 6).  
The terminal adapter does not respond to commands  
• Make sure you issue commands from the data communications  
software, either automatically or manually, in terminal mode. (You  
cannot send commands to the TA/modem from the DOS prompt.)  
• Make sure you are in terminal mode in your data communications  
program; then type AT and press ENTER. If you get an OK response,  
your connections are good and the problem likely is in your  
phonebook entry or session settings.  
• If you don’t get an OK, the problem may still be in the  
communications software. Make sure you have done whatever is  
necessary in your software to make a port connection. Not all  
communications programs connect to the COM port automatically.  
Some connect when the software loads and remain connected until  
the program ends. Others, like MultiExpress Terminal, can  
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disconnect without ending the program (make sure the Connect icon  
looks plugged in). MultiExpress Terminal also allows multiple  
terminals to be open, but only one can access the modem/TA at a  
time.  
Your communications software settings may not match the physical  
port where the TA is connected. The serial cable may be plugged into  
the wrong connector—check your computer documentation to make  
sure. Or, you may have selected a COM port in your software other  
than the one where the TA/modem is connected—compare the  
settings in your software to the connection.  
• Peripheral expansion cards, such as bus mouse and sound cards, may  
include a serial port preconfigured as COM1 or COM2. The extra  
serial port, or the card itself, may use the same COM port, memory  
address, or interrupt request (IRQ) as your communications port. Be  
sure to disable any unused ports.  
To look for address or IRQ conflicts if you use Windows 3.1x, select  
File then Run in Program Manager. Type MSD and press ENTER.  
Then select Mouse, COM Ports, and IRQ Status and note the  
addresses and IRQs that are in use. If you find an IRQ conflict, note  
which IRQs are not being used, then change one of the conflicting  
devices to use one of the unused IRQs. If you find an address  
conflict, change the address of one of the conflicting devices.  
To change a port address or IRQ in Windows 3.1x, double-click the  
Control Panel icon and then the Ports icon. Click the port you want  
to change; then click Settings and then Advanced and select the new  
port address and/or interrupt. If you want to use COM3 or COM4,  
note that COM3 shares an IRQ with COM1, as does COM4 with  
COM2, so you should change their IRQs to unused ones if possible.  
If you use Windows 95, right-click My Computer and select  
Properties. Click the Device Manager tab and then double-click  
Ports. Double-click the Communications Port where your modem/  
TA is connected. In the port’s Properties sheet, click the Resources  
tab to view the port’s Input/Output range and Interrupt Request. If  
another device is using the same address range or IRQ, it appears in  
the Conflicting Device List. Remove the check from Use Automatic  
Settings to change the port’s settings, so they do not conflict with the  
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Troubleshooting  
other device. Or, select the port the conflicting device is on and  
change it instead. If you need to open your computer to change  
switches or jumpers on the conflicting device, refer to the your  
computer’s documentation.  
• The serial port may be defective. If you have another serial port,  
install the TA on it, change the COM port setting in your software,  
and try again.  
• The TA may be defective. Call Tech Support for assistance (see  
Chapter 6).  
The terminal adapter dials but cannot make a connection  
Possible be several reasons the TA fails to make a connection include:  
• Lack of a proper physical connection to the communication line  
• A busy signal  
• A wrong number  
• No terminal adapter at the other end  
• A faulty communications device, computer, or software at the other  
end  
• Incompatibility between communications devices  
• An improperly configured ISIHP-2S/2U/4S/4U TA  
Narrow the list of possibilities by using extended result codes. To enable  
them, enter ATV1X2 and press ENTER while in terminal mode or include  
V1X2 in the TA ’s initialization string (V1X2 is enabled by default). When  
you dial again, the TA reports the call’s progress.  
• If the modem/TA reports BUSY, the other number may be busy. Try  
again later.  
• If the TA reports NO CARRIER, no connection was made. You may  
have dialed the correct number, but the other computer or software  
was turned off or faulty. Check the number and try again or try  
calling another system to make sure your TA is working. Also, check  
that you accurately configured the TA with the correct switch type,  
TEIs, data protocols, and other parameters needed for a successful  
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Troubleshooting  
call (see Chapter 3).  
You can place data calls but not voice calls, or vice versa  
You might not have ordered both voice and data service from your  
ISDN provider. Check your contract or latest statement of service  
from your ISDN provider.  
Your ISDN provider may have programmed the switch incorrectly.  
Call the provider.  
You cannot place two simultaneous data calls  
You may not have ordered an ISDN line configuration that supports  
two simultaneous calls. Check your contract or latest statement of  
service from your ISDN provider. Also, your ISDN provider may  
have programmed the switch incorrectly. Call the provider.  
You may have misconfigured your TA to dial two simultaneous data  
calls. The command AT&J1&W0<cr> is used to indicate whether  
outgoing calls should be made on two B-channels by default.  
You may be using the wrong bundling dial modifier (e.g.,  
ATD7853500&7853502<cr>). The ampersand in this command  
string is correct. Note other valid characters joining two telephone  
numbers include a Plus Sign (+) and an exclamation Mark (!).  
Note: In Windows 95, if the Use Country Code and Area Code box is  
checked in the Properties window for dial-up connection, the bundling  
modifier (i.e., &, + or !) is removed from the dialing string when the user  
attempts to make a connection. The solution is to not check the Use  
Country Code and Area Code box or to simply add the bundling dial  
modifier to the phone number at the time of connection.  
The terminal adapter disconnects while online  
• Check for loose connections between the computer, the ISDN jack,  
and AC power.  
• The problem may have originated at the other end of the line. Try  
again.  
• If you were online with a BBS or online service, it may have hung up  
due to lack of activity on your part or because you exceeded your  
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Troubleshooting  
time limit for the day. Try again.  
The terminal adapter cannot connect when answering  
• Autoanswer may be disabled. Turn on autoanswer in your data  
communications program, or send the command ATS0=1 to your TA  
in terminal mode.  
Note: To accept calls while DTR is low, configure the TA to ignore DTR by  
entering AT&D0<cr>. Configured this way, the TA accepts calls while DTR  
is low. Otherwise the TA rejects incoming calls until DTR is high while the  
calls come in.  
File transfer appears slower than it should  
• If you have a Universal Asynchronous Receiver/Transmitter (UART)  
that is compromising data throughputs, we recommend you replace it  
with a special I/O card.  
• If you are running under Windows 3.1 and have a 16550AFN UART,  
you must replace the Windows serial driver, COMM.DRV, to take  
full advantage of the UART’s speed.  
• Check the serial port baud rate in your communications software and  
make sure it is set as high as your UART allows.  
Data is being lost  
Your UART may not be reliable at serial port speeds over 9600 bps  
or 19,200 bps. Reset your serial port speed to a lower rate or replace  
your serial port with a faster one.  
• Check the serial port baud rate in your communications software, and  
make sure it is set as high as your UART allows.  
• Make sure the flow control method you selected in software matches  
the method selected in the TA.  
There are garbage characters on the monitor  
Your computer and the remote computer may be set to different  
parities. Check with the remote system with which you are  
communicating and set your communications software to use the  
same parity as the remote system. communicating and set your  
communications software to use the same parity as the remote  
communicating and set your communications software to use the  
same parity as the remote system.  
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Regulatory Information  
Regulatory Information  
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Regulatory Information  
Regulatory Agency Information  
FCC Part 68 Telecom  
1. This equipment complies with part 68 of the Federal  
Communications Commission Rules. On the outside surface of this  
equipment is a label that contains, among other information, the  
FCC registration number. This information must be provided to the  
telephone company.  
2. As indicated below, the suitable jack (Universal Service Order  
Code connecting arrangement) for this equipment is shown. If  
applicable, the facility interface codes (FIC) and service order  
codes (SOC) are shown.  
3. An FCC compliant telephone cord and modular plug is provided  
with this equipment. This equipment is designed to be connected to  
the telephone network or premises wiring using a compatible  
modular jack that is Part 68 compliant. See installation instructions  
for details.  
4. If this equipment causes harm to the telephone network, the  
telephone company will notify you in advance that temporary  
discontinuanace of service may be required. If advance notice is  
not practical, the telelphone company will notify the customer as  
soon as possible.  
5. The telephone company may make changes in its facilities,  
equipment, operation, or procedures that could affect the operation  
of the equipment. If this happens, the telephone company will  
provide advance notice to allow you to make necessary  
modifications to maintain uninterrupted service.  
6. If trouble is experienced with this equipment (the model of which is  
indicated below), please contact Multi-Tech Systems, Inc. at the  
address shown below for details of how to have repairs made. If the  
equipment is causing harm to the network, the telephone company  
may request you to remove the equipment form t network until the  
problem is resolved.  
7. No repairs are to be made by you. Repairs are to be made only by  
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Regulatory Information  
Multi-Tech Systems or its licensees. Unauthorized repairs void  
registration and warranty.  
8.  
Manufacturer:  
Multi-Tech Systems,  
Inc.  
Trade name: MultiModemISI Hybrid  
Model number:  
ISIHI-2U  
FCC registration number:  
DD-E  
AU7USA-25932-  
Facility interface code:  
Modular jack (USOC):  
middle pins for T-R)  
Service center in USA:  
Inc.  
02IS5  
RJ-49C (8-pin with  
Multi-Tech Systems,  
2205 Woodale Drive  
Mounds View, MN 55112  
(612) 785-3500 Fax (612) 785-9874  
Federal Communications Commission Statement  
This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are  
designed to provide reasonable protection against harmful interference  
when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy, and if  
not installed and used in accordance with the instruction manual, may cause  
harmful interference to radio communications. Operation of this equipment  
in a residential area is likely to cause harmful interference, in which case the  
user will be required to correct the interference at his own expense.  
This device complies with Part 15 of the FCC rules. Operation is subject to  
the following two conditions:  
• This device may not cause harmful interference.  
• This device must accept any interference that may cause undesired  
operation.  
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Regulatory Information  
Warning: Changes or modifications to this unit not expressly approved by  
the party responsible for compliance could void the users authority to  
operate the equipment.  
Industry Canada  
This Class A digital apparatus meets all requirement so the Canadian  
Interference-Causing Equipment Regulations.  
Cet appareil numerique de la classe A respecte toutes les exigences du  
Reglement sur le materiel brouilleur du Canada.  
FCC Fax Warning  
The Telephone Consumer Protection Act of 1991 makes it unlawful for any  
person to use a computer or other electronic device, including fax machines,  
to send any message unless such message clearly contains the following  
information:  
• Date and time the message is sent  
• Identification of the business or other entity, or other individual  
sending the message  
• Telephone number of the sending machine or such business, other  
entity, or individual  
This information is to appear in a margin at the top or bottom of each  
transmitted page or on the first page of the transmission. (Adding this  
information in the margin is referred to as fax branding.)  
Since any number of fax software packages can be used with this product,  
users must refer to the their fax software manual for setup details. Typically,  
the fax branding information must be entered via the configuration menu of  
the software.  
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Canadian Limitations Notice  
Notice: The ringer equivalence number (REN) assigned to each terminal  
device provides an indication of the maximum number of terminals allowed  
to be connected to a telephone interface. The termination on an interface  
may consist of any combination of devices subject only to the requirement  
that the sum of the ringer equivalence numbers of all the devices does not  
exceed five.  
Notice: The Industry Canada label identifies certificated equipment. This  
certification means that the equipment meets certain telecommunications  
network protective, operational and safety requirements. The Department  
does not guarantee the equipment will operate to the user’s satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company. The  
equipment must also be installed using an acceptable method of connection.  
The customer should be aware that compliance with the above conditions  
may not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized Canadian  
maintenance facility designated by the supplier. Any repairs or alterations  
made by the user to this equipment, or equipment malfunctions, may give  
the telecommunications company cause to request the user to disconnect the  
equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together. This precaution may be  
particularly important in rural areas.  
Caution: Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or electri-  
cian, as appropriate.  
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EMC, Safety, and Terminal Directive Compliance  
The CE mark is affixed to this product to confirm compliance with the  
following European Community Directives:  
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the  
laws of Member States relating to electromagnetic compatibility,  
and  
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of  
the laws of Member States relating to electrical equipment designed for use  
within certain voltage limits,  
and  
Council Directive 98/13/EC of 12 March 1998 on the approximation of the  
laws of Member States concerning telecommunications terminal and  
Satellite earth station equipment.  
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Index  
hardware 13  
Index  
modems to COM ports  
in Windows 95/98 40  
in Windows NT 24  
software/drivers  
A
AT commands 73  
in SCO Open Server 5 62  
Linux 68  
B
NetWare Connect 61  
terminal adapters to COM ports  
in Windows 95/98 40  
in Windows NT 24  
installing  
software/driver  
in Windows 95/98 34  
in Windows 98 36  
in Windows NT 20  
IRQ Codes 32  
ISDN Configuration Utility 52, 58  
ISDN line 5  
Basic Rate Interface (BRI) 4  
C
ConfigMenu 58  
Call Control Configuration Menu 59  
Data Protocol Menu 59  
Help Menu 59  
menus 59  
Network Configuration Menu 59  
Port Control Configuration Menu 59  
Stored Numbers Menu 59  
configuration  
AT commands 60, 74  
ConfigMenu 58, 59  
ISDN Configuration Utility 52, 58  
ports  
in Netware Connect 61  
communication protocols 9  
connecting  
L
LED indicators 16  
M
mounting bracket 16  
MultiModemISI Hybrid Series  
introduction 4  
to ISDN wall jack 15  
Contents, package 12  
N
H
naming ports in SCO 64  
Netware Connect (Novell) 61  
hardware  
computer requirements 12  
installation 13  
P
hardware installation  
introduction 12  
package contents 12  
port assignments 7  
protocols 9  
I
R
I/O address 32  
installation  
activating ports  
Remote Access Server (RAS) 4  
removing  
software/driver  
in SCO Open Server 5 65  
154  
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NetWare Connect (Novell) 61  
software/drivers  
in SCO Open Server 5 67  
removing driver  
in Windows NT 33  
removing software/driver  
in Windows 95 36  
in Windows 98 39  
in Windows NT 33  
S
S/T interface 15  
safety warnings 12  
SCO Open Server 5 62  
service 71  
shipping contents 12  
software/driver installation  
in Windows 95 34  
in Windows 98 36  
in Windows NT 20  
T
terminal adapter  
configuring 49, 52  
U
upgrades 71  
W
warranty 72  
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