Moxa Technologies Switch EDS 728 828 User Manual

Moxa EtherDevice Switch  
EDS-728/828 Hardware Installation Guide  
First Edition, January 2008  
Moxa Inc.  
Tel: +886-2-8919-1230  
Fax: +886-2-8919-1231  
Moxa Technical support.  
Worldwide:  
The Americas: [email protected]  
P/N: 1802008280010  
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15  
13  
14  
13  
15  
16  
13  
1. System status LEDs  
2. Push-button switch to select mode for Interface Module  
3. Interface Module mode LEDs  
4. Fast Ethernet Interface Module port LEDs  
5. Terminal block for 2 power inputs, 2 DIs, and 2 DOs  
6. Sticker showing pin contacts  
7. Serial console port  
8. Screw to attach Fast Ethernet Interface Module  
9. Gigabit Ethernet Module LEDs  
10. Two cartridge receptors for Gigabit Ethernet Interface Modules  
11. Fast Ethernet Interface Modules  
12. Sockets for Fast Ethernet Interface Modules  
13. DIN-Rail braces  
14. Ribs for radiating heat  
15. Screw holes for wall mounting kit  
16. Grounding screw  
2
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Mounting Dimensions (unit = mm)  
381.70  
EtherDevice Switch  
EDS-728/828  
Front View  
80.6  
201.2  
362.40  
401.00  
Rear View  
128.00  
Fast Ethernet Interface Modules  
40  
100  
Side View  
Front View  
Side View  
Gigabit Ethernet Interface Modules  
101.1  
24  
65.9  
Side View  
Front View  
3
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DIN-Rail Mounting  
The DIN-Rail attachment plates are permanently fixed to the back panel of the  
EDS-728/828. Do not attempt to remove the attachment plates, since doing so  
could damage the product.  
To Install:  
Lock the brace by pressing the clips and then insert the top of the DIN-Rail  
into the notches at the bottom of the top array of heat radiating ribs. Press the  
EDS until the brace snaps into place.  
To Release:  
Use a flat-blade screw driver as a lever to force the braces downwards, and  
then pull the EDS-728/828 out away from the DIN-Rail.  
Wall Mounting (optional)  
For some applications, you will find it convenient to mount the EDS-728/828  
on the wall, as illustrated below.  
STEP 1: Remove the aluminum DIN-Rail attachment plate from the  
EDS-728/828’s rear panel, and then attach the wall mounting plates, as shown  
in the diagram.  
4
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STEP 2:  
Mounting the EDS-728/828 on the wall requires 4 screws to  
ensure that the switch does not come loose from the wall.  
Use the switch, with wall mounting plates attached, as a  
guide to mark the correct locations of the 4 screws. The  
heads of the screws should be less than 6.0 mm in diameter,  
and the shafts should be less than 3.5 mm in diameter, as  
shown in the figure at the right.  
6.0 mm  
3.5 mm  
Before tightening the screws into the wall, make sure the screw  
head and shank size are suitable by inserting the screw into one of  
the keyhole-shaped apertures of the Wall Mounting Plates.  
NOTE  
Do not screw the screws in all the way—leave about 2 mm to allow room for  
sliding the wall mount panel between the wall and the screws.  
STEP 3: Once the screws are fixed in the wall, insert the four screw heads  
through the large parts of the keyhole-shaped apertures, and then slide Moxa  
EDS downwards, as indicated. Tighten the four screws for added stability.  
EtherDevice Switch  
EDS-728/828  
EtherDevice Switch  
EDS-728/828  
Uninstalling IM-2G Modules  
As shown in the figure below, use a flat-blade screw driver as a lever, and pull  
or push it to force the IM-2G module outwards. Then pull the module out away  
from the EDS-728/828.  
5
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Wiring Requirements  
WARNING  
Safety First!  
Be sure to disconnect the power cord before installing and/or  
wiring your Moxa EDS-728/828.  
Calculate the maximum possible current in each power wire and  
common wire. Observe all electrical codes dictating the  
maximum current allowable for each wire size.  
If the current goes above the maximum ratings, the wiring could  
overheat, causing serious damage to your equipment.  
You should also pay attention to the following guidelines:  
y
Use separate paths to route wiring for power and devices. If power wiring  
and device wiring paths must cross, make sure the wires are perpendicular  
at the intersection point.  
y
y
NOTE: Do not run signal or communications wiring and power wiring in  
the same wire conduit. To avoid interference, wires with different signal  
characteristics should be routed separately.  
You can use the type of signal transmitted through a wire to determine  
which wires should be kept separate. The rule of thumb is that wiring that  
shares similar electrical characteristics can be bundled together.  
Keep input wiring and output wiring separated.  
y
y
It is strongly advised that you label wiring to all devices in the system when  
necessary.  
Grounding Moxa EtherDevice Switch  
Grounding and wire routing help limit the effects of noise due to  
electromagnetic interference (EMI). Run the ground connection from the  
ground screw, on the side panel of the EDS-728/828, to the grounding surface  
prior to connecting devices.  
ATTENTION  
This product is intended to be mounted to a well-grounded  
mounting surface, such as a metal panel.  
Wiring the Relay Contact  
In this section, we explain the meaning of the two contacts used to connect the  
alarm contact.  
The EDS-728/828 has two sets of relay output—relay 1 and relay 2. Each relay  
contact consists of the two contacts of the terminal block on the  
EDS-728/828’s top panel. Refer to the next section for detailed instructions on  
how to connect the wires to the terminal block connector, and how to attach the  
terminal block connector to the terminal block receptor.  
6
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Top View  
FAULT: The two sets of relay  
contacts of the 6-pin terminal block  
connector are used to detect  
user-configured events. The two  
wires attached to the Fault contacts  
form an open circuit when a  
user-configured event is triggered.  
If a user-configured event does not  
occur, the Fault circuit will be  
closed.  
V1- V1+ V2- V2+  
I1  
I2  
RELAY1 RELAY2 PWR1  
PWR2  
DI1  
DI2  
Front View  
Wiring the Redundant Power Inputs  
The EDS-728/828 has two sets of power input—power input 1 and power input  
2. The top two contacts and the bottom two contacts of the 6-pin terminal block  
connector on EDS’s top panel are used for EDS’s two digital inputs.  
STEP 1: Insert the  
Top View  
negative/positive DC wires into the  
V-/V+ terminals.  
V1- V1+ V2- V2+  
I1  
I2  
STEP 2: To keep the DC wires  
from pulling loose, use a small  
flat-blade screwdriver to tighten  
the wire-clamp screws on the front  
of the terminal block connector.  
RELAY1 RELAY2 PWR1  
PWR2  
DI1  
DI2  
Front View  
STEP 3: Insert the plastic terminal  
block connector prongs into the  
terminal block receptor, which is  
located on the EDS-728/828’s top  
panel.  
Wiring the Digital Inputs  
The EDS-728/828 has two sets of digital input—DI 1 and DI 2. Each DI  
comprises two contacts of the 6-pin terminal block connector on EDS’s top  
panel. The terminal block is also used for EDS’s two DC inputs. Top and front  
views of one of the terminal block connectors are shown here.  
Top View  
STEP 1: Insert the negative  
(ground)/ positive DI wires into the  
V1- V1+ V2- V2+  
I1  
I2  
/I1 terminals.  
STEP 2: To keep the DI wires  
from pulling loose, use a small  
flat-blade screwdriver to tighten  
the wire-clamp screws on the front  
of the terminal block connector.  
RELAY1 RELAY2 PWR1  
PWR2  
DI1  
DI2  
Front View  
STEP 3: Insert the plastic terminal  
block connector prongs into the  
terminal block receptor, which is  
located on the EDS-728/828’s top  
panel.  
7
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Communication Connections  
The pinout and cable wiring diagrams in this section show how the ports on the  
EDS-728/828 connect to other devices:  
Pinouts are diagrams that indicate the type of signal passing through each of  
the port’s pins.  
1. The pin numbers for male DB9 and DB25 connectors, and hole  
NOTE  
numbers for female DB9 and DB25 connectors are labeled on the  
connector. However, the numbers are typically quite small, so you  
may need to use a magnifying glass to see the numbers clearly.  
2. The pin numbers for both 8-pin and 10-pin RJ45 connectors (and  
ports) are typically not labeled on the connector (or port). Refer to  
the Pinout diagram below to see how RJ45 pins are numbered.  
RS-232 Connection  
The EDS-728/828 has one RS-232 (10-pin RJ45) console port, located on the  
front panel. Use either an RJ45-to-DB9 or RJ45-to-DB25 cable to connect the  
Moxa EDS-728/828’s console port to your PC’s COM port. You may then use  
a console terminal program to access the Moxa EDS-728/828’s console  
configuration utility.  
10-pin RJ45 Console Pinouts  
10-Pin  
1
2
Description  
------  
DSR  
1
10  
3
------  
4
5
GND  
TxD  
6
RxD  
7
8
GND  
------  
9
DTR  
10  
------  
10/100BaseT(X) Ethernet Port Connection  
Below we show pinouts for both MDI (NIC-type) ports and MDI-X  
(HUB/Switch-type) ports.  
MDI Port Pinouts  
MDI-X Port Pinouts  
8-pin RJ45  
Pin  
1
Signal  
Tx+  
Pin  
1
Signal  
Rx+  
Rx-  
1
8
2
Tx-  
2
3
Rx+  
Rx-  
3
Tx+  
6
6
Tx-  
1000BaseT Ethernet Port Connection  
1000BaseT data is transmitted on differential TRD+/- signal pairs over copper  
wires.  
8
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MDI/MDI-X Port Pinouts  
Signal  
Pin  
1
TRD(0)+  
1
8
2
3
4
5
6
7
8
TRD(0)-  
TRD(1)+  
TRD(2)+  
TRD(2)-  
TRD(1)-  
TRD(3)+  
TRD(3)-  
100/1000Base Fiber Port Connection  
The concept behind the duplex port and cable is quite straightforward. Suppose  
you are connecting devices I and II. Contrary to electrical signals, optical  
signals do not require a circuit in order to transmit data. Consequently, one of  
the optical lines is used to transmit data from device I to device II, and the  
other optical line is used to transmit data from device II to device I, for  
full-duplex transmission.  
All you need to remember is to connect the Tx (transmit) port of device I to the  
Rx (receive) port of device II, and the Rx (receive) port of device I to the Tx  
(transmit) port of device II. If you make your own cable, we suggest labeling  
the two sides of the same line with the same letter (A-to-A and B-to-B or  
A1-to-A2 and B1-to-B2).  
ATTENTION  
This is a Class 1 Laser/LED product. To avoid causing serious  
damage to your eyes, do not stare directly into the Laser Beam.  
LED Indicators  
LED  
Color  
State  
Description  
System LEDs  
System has passed self-diagnosis test on  
boot-up and is ready to run.  
On  
GREEN  
STAT  
System is undergoing the self-diagnosis  
test.  
Blinking  
On  
RED  
System failed self-diagnosis on boot-up.  
Power is being supplied to the main  
module’s power input PWR1.  
On  
PWR1  
PWR2  
AMBER  
Power is not being supplied to the main  
module’s power input PWR1.  
Off  
On  
Off  
Power is being supplied to the main  
module’s power input PWR2.  
AMBER  
RED  
Power is not being supplied to the main  
module’s power input PWR2.  
The corresponding PORT alarm is  
enabled and a user-configured event has  
been triggered.  
On  
FAULT  
The corresponding PORT alarm is  
enabled and a user-configured event has  
not been triggered, or the corresponding  
PORT alarm is disabled.  
Off  
9
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This EDS-728/828 is the Master of this  
Turbo Ring.  
On  
This EDS-728/828 has become Ring  
Blinking Master of this Turbo Ring after the  
Turbo Ring was broken.  
MASTER GREEN  
This EDS-728/828 is not the Master of  
this Turbo Ring.  
Off  
When this EDS-728/828 enables the  
coupling function to form a back-up  
path.  
On  
COUPLER GREEN  
When this EDS-728/828 disables the  
coupling function.  
Off  
Off  
On  
This EDS-728/828 does not belong to an  
active Turbo Ring.  
T.RING  
GREEN  
This EDS-728/828 belongs to an active  
Turbo Ring.  
Use the Mode push-button switch to cycle among the LNK/ACT,  
SPEED, FDX/HDX, RING PORT, and COUPLER PORT LEDs.  
The status of these five settings is indicated by the LEDs for the  
various ports.  
NOTE  
LED  
Color  
State  
Description  
Mode LEDs  
The corresponding module port’s link is  
active.  
On  
The corresponding module port’s data is  
being transmitted.  
LNK/ACT GREEN  
Blinking  
The corresponding module port’s link is  
inactive.  
Off  
On  
Off  
On  
Off  
On  
The corresponding module port’s data is  
being transmitted at full duplex.  
FDX/HDX GREEN  
The corresponding module port’s data is  
not being transmitted.  
The corresponding module’s port is the  
ring port of this EDS-728/828.  
RING  
GREEN  
PORT  
The corresponding module’s port is not  
the ring port of this EDS-728/828.  
The corresponding module’s port is the  
coupler port of this EDS-728/828.  
COUPLER GREEN  
The corresponding module’s port is not  
the coupler port of this EDS-728/828.  
Off  
The corresponding module port’s data is  
being transmitted at 10 Mbps.  
Off  
On  
The corresponding module port’s data is  
being transmitted at 100 Mbps.  
SPEED  
GREEN  
The corresponding module port’s data is  
Blinking being transmitted at  
1000 Mbps.  
10  
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Fast Ethernet Module LEDs  
Power is being supplied to the interface  
module.  
On  
PWR  
GREEN  
GREEN  
Power is not being supplied to the  
interface module.  
Off  
On/  
Off/  
Blinking  
P1/P2/  
P3/P4  
Displays the module port’s status by  
mode.  
Gigabit Ethernet Module LED  
On/  
Displays the module port’s status by  
mode.  
P1/P2  
GREEN  
Off/  
Blinking  
Specifications  
Modular Managed Switch System,  
EDS-72810G/82810G  
Modular Managed Switch System with 6 slots, and up to 28 ports.  
Technology  
Standards  
IEEE802.3, 802.3u, 802.3x, 802.1D, 802.1w,  
802.1Q, 802.1p, 802.1X, 802.3ad, 802.3z  
Protocols  
IGMP Snooping, GMRP, GVRP, SNMP  
V1/V2C/V3, DHCP Server/Client, BOOTP, TFTP,  
SNTP, SMTP, RARP, RMON, and RIP V1/V2  
(EDS-828 only)  
MIB  
MIB-II, Ethernet-Like MIB, P-BRIDGE MIB,  
Q-BRIDGE MIB, Bridge MIB, RSTP MIB, RMON  
MIB Groups 1, 2.3, 9  
Flow Control  
Interface  
IEEE802.3x flow control/back pressure  
Fast Ethernet  
6 slots for any combination of 4-port Interface  
Modules with 10/100BaseT(X) or 100BaseFX  
Gigabit Ethernet  
2 sockets for any combination of 2-port Interface  
Modules with 10/100/1000BaseT(X), and  
1000BaseSX/LX/LHX/ZX SFP modules  
Console  
RS-232 (RJ45)  
System LED Indicators STAT, PWR1, PWR2, FAULT, MASTER,  
COUPLER, T.RING  
Module LED Indicators LNK/ACT, FDX/HDX, RING PORT, COUPLER,  
PORT, SPEED  
Alarm Contact  
Two relay outputs with current carrying capacity of  
1A @ 24 VDC  
11  
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Two inputs with the same ground, but electrically  
isolated from the electronics.  
Digital Inputs  
x For state “1”: +13 to +30V  
x For state “0”: -30 to +3V  
x Max. input current: 8 mA  
Power  
Input Voltage  
Connection  
24 VDC (12 to 45 VDC), redundant dual inputs  
Two removable 6-pin terminal blocks  
EDS-72810G/82810G  
IM-4TX  
IM-2MSC/2TX  
IM-2MST/2TX  
IM-2SSC/2TX  
IM-4MSC  
IM-4MST  
IM-4SSC  
IM-1LSC/3TX  
IM-2GTX  
22.9W  
2.5W  
5W  
5W  
5W  
7.2W  
7.2W  
7.2W  
4W  
Power Consumption  
3W  
IM-2GSFP  
3W  
Overload Current  
Protection  
Present  
Present  
Reverse Polarity  
Protection  
Mechanical  
Casing  
IP30 protection  
Dimensions  
Weight  
362 x 146 x 128 mm (W x H x D)  
1850g  
Installation  
DIN-Rail, Wall Mounting (optional kit)  
Gigabit Ethernet Interface Module, IM-2G Series  
IM-2GTX:  
Interface Module with 2 10/100/1000BaseT(X) ports, RJ45  
connectors.  
IM-2GSFP:  
Interface Module with 2 1000BaseSX/LX/LHX/ZX SFP  
sockets for SFP modules.  
P2  
P1  
P2  
P1  
2
2
1
1
1M-2 GSFP  
1M-2 GTX  
IM-2GTX  
IM-2GSFP  
Interface  
LED Indicators  
RJ45 Ports  
P1, P2 for Port Status  
10/100/1000BaseT(X) auto negotiation speed, and  
auto MDI/MDI-X connection  
Distance  
100 m  
Fiber Ports  
1000BaseSX/LX/LHX/ZX (SFP socket)  
12  
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Optical Fiber/SFP-1GxxxLC Series  
SX  
LX  
LHX  
ZX  
850 nm  
-4 dBm  
-9.5 dBm  
-18 dBm  
8.5 dB  
1310 nm  
1310 nm  
1310 nm  
Wavelength  
Max. Tx  
-3 dBm  
-9.5 dBm  
-20 dBm  
10.5 dB  
1 dBm  
-4 dBm  
-24 dBm  
20 dB  
+5 dBm  
0 dBm  
Min. Tx  
-24 dBm  
24 dB  
Rx Sensitivity  
Link Budget  
1100m (c)  
550m (d)  
10km (e)  
550m (a)  
275m (b)  
40km (e)  
-3 dBm  
80km (f)  
-3 dBm  
Typical Distance  
Saturation  
0 dBm  
-3 dBm  
a. [50/125 μm, 400 MHz*km] cable  
b. [62.5/125 μm, 200 MHz*km] cable  
c. [50/125 μm, 800 MHz*km] cable  
d. [62.5/125 μm, 500 MHz*km] cable  
e. [9/125 μm, 3.5 PS/(nm*km)] cable  
f. [9/125 μm, 19 PS/(nm*km)] cable  
10A  
10B  
20A  
20B  
40A  
40B  
TX:  
TX:  
TX:  
TX:  
TX:  
TX:  
Wavelength  
1310nm 1550nm 1310nm 1550nm 1310nm 1550nm  
RX: RX: RX: RX: RX: RX:  
1550nm 1310nm 1550nm 1310nm 1550nm 1310nm  
-3 dBm -3 dBm -2 dBm -2 dBm +2 dBm +2 dBm  
Max. Tx  
Min. Tx  
-9 dBm -9 dBm -8 dBm -8 dBm -3 dBm -3 dBm  
-21 dBm -21 dBm -23 dBm -23 dBm -23 dBm -23 dBm  
Rx Sensitivity  
Link Budget  
12 dB  
10 km  
12 dB  
10 km  
15 dB  
20 km  
15 dB  
20 km  
20 dB  
40 km  
20 dB  
40 km  
Typical  
Distance  
-1 dBm -1 dBm -1 dBm -1 dBm -1 dBm -1 dBm  
Saturation  
a. [50/125 μm, 400 MHz*km] cable  
b. [62.5/125 μm, 200 MHz*km] cable  
c. [50/125 μm, 800 MHz*km] cable  
d. [62.5/125 μm, 500 MHz*km] cable  
e. [9/125 μm, 3.5 PS/(nm*km)] cable  
f. [9/125 μm, 19 PS/(nm*km)] cable  
Mechanical  
Dimensions  
Weight  
24 x 66 x 101 mm (W x H x D)  
IM-2GTX  
IM-2GSFP  
150g  
148g  
Fast Ethernet Interface Module, IM series  
IM-4TX:  
Interface Module with 4 10/100BaseT(X) ports, RJ45  
connectors.  
IM-4MSC:  
IM-4MST:  
IM-4SSC:  
Interface Module with 4 multi mode 100BaseFX ports, SC  
connectors.  
Interface Module with 4 multi mode 100BaseFX ports, ST  
connectors.  
Interface Module with 4 single mode 100BaseFX ports, 40  
km SC connectors.  
13  
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IM-2MSC/2TX: Interface Module with 2 multi mode 100BaseFX ports, SC  
connectors, and 2 10/100BaseT(X) ports, RJ45 connectors.  
IM-2MST/2TX: Interface Module with 2 multi mode 100BaseFX ports, ST  
connectors, and 2 10/100BaseT(X) ports, RJ45 connectors.  
IM-2SSC/2TX: Interface Module with 2 single mode 100BaseFX ports, 40  
km SC connectors, and 2 10/100BaseT(X) ports, RJ45  
connectors.  
IM-1LSC/3TX: Interface Module with 1 single mode 100BaseFX port, 80 km  
SC connector and 3 10/100BaseT(X) ports, RJ45 connectors.  
P3  
P1  
P4  
P2  
P3  
P1  
P4  
P2  
P3  
P1  
P4  
P2  
P3  
P1  
P4  
P2  
P3  
P1  
P4  
P2  
P3  
P1  
P4  
P2  
PWR  
PWR  
PWR  
PWR  
PWR  
PWR  
3
1
4
2
3
4
2
3
4
3
4
4
3
1
4
2
3
TX  
RX  
TX  
RX  
TX  
RX  
TX  
RX  
TX  
RX  
1
1
2
1
2
1
2
TX  
RX  
TX  
RX  
IM-4TX  
IM-4MSC  
IM-4MST  
IM-2MSC/2TX  
IM-2MST/2TX  
IM-1LSC/3TX  
IM-4TX  
IM-4MSC, IM-4MST IM-2MSC/ IM-2MST/ IM-1LSC/  
IM-4SSC,  
2TX  
IM-2SSC/  
2TX  
2TX  
3TX  
Interface  
LED Indicators  
RJ45 Ports  
PWR, P1, P2, P3, P4 port status  
10/100/1000BaseT(X) auto negotiation speed, F/H  
duplex mode, and auto MDI/MDI-X connection  
Distance  
100 m  
Fiber Ports  
100BaseFX ports (SC/ST connector)  
Optical Fiber  
Multi-mode  
Single-mode  
Single-mode,  
80 km  
Wavelength  
1300 nm  
-10 dBm  
-20 dBm  
-32 dBm  
12 dB  
1310 nm  
0 dBm  
-5 dBm  
-34 dBm  
29 dB  
1550 nm  
Max. Tx  
Min. Tx  
0 dBm  
-5 dBm  
-34 dBm  
29 dB  
Rx Sensitivity  
Link Budget  
Typical Distance  
5 km (a)  
4 km (b)  
40 km (c)  
80 km (d)  
Saturation  
-6 dBm  
-3 dBm  
-3 dBm  
a. using [50/125 μm, 800 MHz*km] cable  
b. using [62.5/125 μm, 500 MHz*km] cable  
c. using [9/125 μm, 3.5 PS/(nm*km)] cable  
d. using [9/125 μm, 19 PS/(nm*km)] cable  
Mechanical  
Casing  
IP30 protection  
40 x 130 x 100 mm (W x H x D)  
Dimensions  
Weight  
IM-4TX  
215 g  
245 g  
IM-2MSC/2TX  
14  
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IM-2MST/2TX  
IM-2SSC/2TX  
IM-1LSC/3TX  
IM-4MSC  
250 g  
245 g  
235 g  
250 g  
270 g  
270 g  
IM-4MST  
IM-4SSC  
Environmental  
Operating Temperature 0 to 60°C (32 to 140°F)  
Storage Temperature  
-40 to 85°C (-40 to 185°F)  
5 to 95% (non-condensing)  
Ambient Relative  
Humidity  
Regulatory Approvals  
UL60950-1, CSA C22.2 No. 60950-1,  
EN60950-1 (Pending), UL508 (Pending)  
UL/cUL Class I, Division 2, Groups A, B, C and D  
(Pending)  
Safety  
Hazardous Location  
ATEX Class I, Zone 2, EEx nC IIC (Pending)  
EMI  
FCC Part 15, CISPR (EN55022) class A  
EN61000-4-2 (ESD), Level 3  
EN61000-4-3 (RS), Level 3  
EN61000-4-4 (EFT), Level 4  
EN61000-4-5 (Surge), DC Input: level 4; Comm.  
Line: level 3  
EMS  
EN61000-4-6 (CS), Level 3  
EN61000-4-8  
EN61000-4-11  
EN61000-4-12  
Shock  
IEC60068-2-27  
IEC60068-2-32  
Freefall  
Vibration  
WARRANTY  
IEC60068-2-6  
5 years  
Moxa Internet Services  
Customer satisfaction is our number one concern, and to ensure that customers  
receive the full benefit of our products, Moxa has set up on-line support  
services to provide technical support, driver updates, product information, and  
user’s manual updates.  
E-mail for technical support:  
Website for up to date product  
[email protected] (Worldwide)  
[email protected] (The Americas)  
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