Lucent Technologies Telephone MLA 28D User Manual

Document # 555-640-122

Comcode: 107713745

Issue 1, March 1996

MERLIN LEGEND^®

Communications System

Releases 3.1 and 4.0

MLX-10D , MLX-10DP , MLX-16DP , MLX-28D , and

MLX-20L Display Telephones User’s Guide

Contents

Your MERLIN LEGEND MLX Display Telephone ........................................... 1

Describes the phone buttons and screens

Understanding Your Telephone ............................................................ 2

Line Buttons, Line Button Lights, Tones, Rings

Feature Finder ............................................................................. 3–4

Use to choose the right feature for the activity you want to perform.

Headsets ........................................................................................ 5

Headpieces, Headset Features

Call Handling .................................................................................. 6

Making & Answering Calls, Transfer, Hold, Conference

Messaging .................................................................................. 7–8

Leaving Messages, Receiving Messages .............................................. 7

Posting Messages, Signaling & Notify ................................................. 8

Using Features ................................................................................ 9

Display-Only Features, Other Features, Feature Codes

Often-Used Features ................................................................... 10–18

Account Codes, Alarm Clock & Timer ................................................. 10

Authorization Codes, Auto Dial ......................................................... 11

Callback & Line Request, Call Waiting, Camp-On ................................... 12

Coverage, Direct Voice Mail ............................................................ 13

Directories: Extension & System Directory, Personal Directory .................. 14

Do Not Disturb, Forward & Follow Me, Last Number Dial .......................... 15

Night Service, Paging, Park & Pickup ................................................. 16

Personal Speed Dial, Privacy, Pickup ................................................. 17

Saved Number Dial, Special Characters, System Speed Dial, Voice Announce 18

Display Reference ...................................................................... 19–20

Display Screens ............................................................................ 19

Abbreviations Used on Phones with 2-Line Displays ................................ 20

Programming Buttons & Settings .................................................... 20–21

Display Programming, Code Programming ............................................ 20

Programming Codes....................................................................... 21

Download from Www.Somanuals.com. All Manuals Search And Download.

Your MERLIN LEGEND MLX Display Telephone

ADJUNCTJack(underside)OnMLX-10DPandMLX-16DPtelephonesisaconnectionfor

PassageWay™DirectConnectSolutionorPassageWaySolution.

DSSJack(underside)OnMLX-20LandMLX-28Dtelephonesisa

connectionforaDirectStationSelector(DSS)orPassageWay™Direct

ConnectSolutionorPassageWaySolution.

Unlabeled Display Buttons

Press one to select the item next to or above it on the display.

Presstoprogramthephone,viewmessages, or

selectfeaturesavailableonlyfromthedisplay.(See

Morebelow.)

2 Lines / 24 Characters

Home

Inspct

PressInspct andalinebuttontodisplayinformation

about an incoming or active call or to see what feature is

programmedonthebutton.

7 Lines

24 Characters

Home

Inspct

The>appearsonthescreenwhenmoreinformation

exists.Press Moretoadvancethroughadditional

menuswhennecessaryortodisplaymore

informationaboutanincomingoractivecall.

Your Display Screen

Your telephone’s display is an alarm clock and timer (see p. 10),

telephone directory (see p. 14), and message center (see pp. 7–8).

Read the button descriptions on this page to find out how you can

use your screen to locate and activate features or see who’s calling

you. If you have a 2-line display, abbreviations are used on the

screen. These are explained in Display Reference, pp. 19–20, as

are the 4 display screens.

LineButtons

Outside, Pool, SA,andICOMbuttons(seep.2);

blanklinebuttonscanbeprogrammedwithfeatures

(seep.20).

• MLX-28Dtelephonehas28linebuttons.

• MLX-20Ltelephonehas20linebuttons.

• MLX-16DPtelephone(shown)has16line

buttons.

Line Buttons

Home

PresstoreturntotheHomescreenandexitcurrentactivity.

Homescreengivescallingandtimekeepinginformation,and

promptswhenyouneedhelp.

• MLX-10Dtelephoneand10DPhave10line

buttons.

Message

Message Light

Indicates a waiting message (see pp. 7–8).

ABC

DEF

Volume

Press or to change ringer loudness while the phone is

ringing,handsetvolumewhileyou’reusingthehandset,or

speakervolumewhileyou'reusingthespeakerphone.

Transfer

Feature Transfer

GHI

JKL

MNO

Press to send call to another phone (see p. 6)

HFAI

Mute

Conf

Drop

Hold

Conf

Feature

PQRS

TUV

WXYZ

Press to add person to a conference (see p. 6).

Drop

Press Drop and a line button to disconnect person

from a conference call (see p. 6).

Press to display Feature screen and select features.

HFAI

Oper

Speaker

(Hands Free Answer on Intercom) Press before calls come in to

answer voice-announced calls without lifting the handset.

CAUTION:

Mute

Speaker

Hold

To clean your phone, unplug it from the wall jack and

use a slightly dampened cloth. To prevent permanent

damage, do not immerse the phone in water or any

liquid, and do not use liquid or aerosol cleaners

directly on the telephone.

Press to turn speakerphone microphone on or off so that

you can or cannot be heard by the caller.

Presstoturnspeakerphoneon/offfor

hands-freeconversationduringacall

orwhencallrings;orpresstohang

upaspeakerphonecall.

Press to put a call on hold

(seep. 6).

UserCardTray

Pulloutforquickreference.

Download from Www.Somanuals.com. All Manuals Search And Download.

Understanding Your Telephone

Line Buttons

Tones

All Telephones

Telephones with System Access (SA) Buttons

Tone

Meaning

Dial tone (steady)

Busy (slow repeating tone)

Fast busy (fast repeating tone) No lines are available.

Error (alternating high-low tones) You dialed a number or used a feature

incorrectly.

Confirmation (double break in

dial tone followed by steady tone)

Callback (5 short beeps)

Call Waiting (1 or 2 beeps)

You can make a call.

The phone you are calling is busy.

NNN-XXXX

Make/receive outside

calls only.

SA buttons give you access to inside or outside lines

for making and/or receiving calls. To make an

outside call on an SA button, first dial the dial-out

code (usually 9) that your system manager supplies.

No dial-out code is necessary when you call another

extension.

Telephones with ICOM Buttons

ICOM Ring

ICOM Voice

ICOM

Make/receive inside

ringing calls and receive

inside voice-announced

calls.

You used a feature correctly.

SA Ring

Make/receive inside/outside

ringing calls and receive inside

voice-announced calls.

This call is receiving Callback treatment (see p. 12).

You have an inside (1 beep) or an outside

(2 beeps) call waiting (see p. 12).

Make inside voice-

SA Voice

Make/receive outside calls,

receive inside ringing and voice-

announced calls, make inside

voice-announced calls.

announced calls and

receive inside ringing and

voice-announced calls.

Make (not receive)

SA Originate Make (not receive) inside and

Rings

Originate Only inside calls only.

Only

outside calls.

The table below helps you identify the different types of ringing. You can also personalize ringing

at your telephone or adjust ring timing for the line buttons where calls arrive. Programming

Buttons & Settings, p. 20, tells you how to change the settings. Listed below are your options:

Shared SA

(SSA)

Make/answer calls for co-workers

or join conversations. One person

has an SA button that is shared

with one or more others who have

SSA buttons corresponding to it.

See Rings for information about

how calls ring at these buttons.

• Personalized Ring. Allows you to give calls ringing at your phone one of 8 distinctive

rings.

• Abbreviated Ring.When you are on a call and another call arrives at your phone, you can

use this feature to give the second call a short ring.

Pool

Make/receive outside calls only.

Use the dial-out code supplied by

your system manager.

• Immediate Ring. Calls ring immediately on line buttons set this way.

• Delay Ring.This setting causes calls to ring at your phone after a delay. If your calls are

being covered, this allows time for another person to answer a call before you do.

• No Ring. Calls do not ring (except for returning transferred and Callback calls). Calls on

lines set for No Ring do not receive coverage (see p. 13).

Line Button Lights

• Send Ring.Usually, when a call comes in on an SA button, it rings there immediately and

rings at the corresponding SSA buttons after a delay, giving the person with the SA button

time to answer before the call is picked up by someone with a corresponding SSA button.

When busy on another call, the person with the SA button can use the Send Ring setting to

make calls arriving at other SA buttons ring immediately on corresponding SSA buttons

instead of after a delay.

Light

Meaning

Steady red

The line you are using or will use when you lift the handset or

press the Speaker button.

Steady green

The line is in use, or the feature programmed onto the line button

is on.

Ring

Meaning

Inside call

Outside call

Priority ring; outside call transferred to you or

returning camped-on call (see p. 12)

Flashing green

An incoming call is ringing on this line button or a call you

transferred is returning to this line button (see p. 6).

1 long ring

1 long ring and 1 short ring

1 long ring and 2 short rings

Fast-flashing green

Slow-flashing green

You have put a call on hold on this line button.

Someone else has put a call on hold on this line button.

1 long ring and 3 short rings

Returning Callback call (see p. 12)

Download from Www.Somanuals.com. All Manuals Search And Download.

Feature Finder

This table shows where to look for information about performing specific telephone activities. Any features

that do not have detailed instructions can be used by following the directions in Using Features (p. 9) or

programmed by following the instructions in Programming Buttons & Settings (p. 20).

Calling

If you want to ...

Then

Dial numbers with the touch of a button.

See Auto Dial, p. 11.

Program codes for numbers you dial often (MLX-10D, See Personal Speed Dial , p. 17.

MLX-10DP, and MLX-16DP telephones).

Quickly dial numbers your company has programmed. See System Speed Dial, p. 18.

Make a voice-announced call to 1 or more co-workers. See Line Buttons , p. 2, and Paging, p. 16.

Broadcast over the company’s loudspeaker system.

Make a call after office hours.

See Paging, p. 16.

See Night Service, p. 16.

Make and answer calls with no hands.

See HFAI button, p. 1, to answer inside calls

hands-free. For information about headsets, see p. 5.

Automatically redial a number you dialed before.

See Last Number Dial , p. 15, and Saved

Number Dial, p. 18.

Quickly dial numbers from your phone’s display.

Connect to an extension or outside line when it’s free.

Enter an account code before or during a call.

See Directories , p. 14.

See Callback & Line Request , p. 12.

See Account Codes, p. 10.

Make a call from another extension, using your own

calling privileges.

See Authorization Codes , p. 11.

Set up a conference with as many as 4 others.

Transfer a call.

See Conference , p. 6.

See Transfer, p. 6, and Park & Pickup, p. 16.

See Call Waiting , p. 12.

Know if someone is calling you when all your other

lines are in use.

Reach a voice mailbox without calling the person.

Put a call on hold.

See Direct Voice Mail, p. 13.

See Hold, p. 6.

Customizing Your Phone

Program a feature on an unused line button.

Adjust volume of the speaker, handset, or ringer.

Give your phone its own distinctive ring.

See Programming Buttons & Settings, p. 20.

Use the Volume button, p. 1.

See Rings, p. 2.

Delay or remove the ring from an outside,

SA, or ICOM line button.

See Rings, p. 2, and Coverage, p. 13.

Change your phone’s display language.

Use the Language feature. See Using Features, p. 9.

Download from Www.Somanuals.com. A3ll Manuals Search And Download.

Feature Finder

Covering Calls

If you want to ...

Then

Have a co-worker answer your calls.

See Coverage, p. 13 and Line Buttons, p. 2.

Answer all of a co-worker’s calls from your telephone.

Stop your calls from being covered by others.

Stop your outside calls from going to your company’s

voice mail system (or send your calls to voice mail).

See Coverage , p. 13.

Forward your calls to another telephone.

Answer your calls from another extension.

See Forward & Follow Me, p. 15.

Answer a call ringing at a co-worker’s extension.

Answer a call on a line that’s not on your phone.

See Pickup, p. 17.

Put a call on hold at a busy extension until your

co-worker is ready for it or complete a transfer to an

extension that doesn’t answer.

If your phone system doesn't have voice mail, try

Camp-On. See p. 12.

Hold a call when you’re trying to transfer or when your See Park & Pickup, p. 16.

co-worker doesn’t answer; page your co-worker while

the call waits.

Messaging

Let a co-worker know you called.

See Messaging, pp. 7–8.

Find out if you have a voice mail message, fax, or

other message.

Signal a co-worker to contact you.

Choose a message to leave for co-workers who have

display phones.

Reach a voice mailbox without calling the person.

Privacy

See Direct Voice Mail , p. 13.

Prevent interruptions by blocking calls to your phone.

Prevent co-workers from joining your calls.

See Do Not Disturb , p. 15.

See Privacy, p. 17.

Prevent others on a call from hearing you speak to

someone in your office.

Use the Mute button, p. 1. If you have a headset,

use the Headset/Handset Mute feature, p. 5.

See who’s calling you while you’re on the phone.

Receive or not receive voice-announced calls.

Timekeeping

Use the Inspct button, p. 1.

See Voice Announce, p. 18.

Remind yourself of meetings or appointments.

Time calls or meetings.

See Alarm Clock & Timer, p. 10.

Change the time, day, or date on display.

Download from Www.Somanuals.com. All Manuals Search And Download.

Headsets

Headsets for MLX telephones allow one-touch

operation, hands-free. Touch a button to answer a

call, then touch it again to disconnect. Headsets

consist of a headpiece and modular base unit. The

base unit plugs into the handset jack. Use the

features below to control headset operation.

A calling group agent using a headset must press

the Headset Hang Up button to complete a call

in order to update the supervisor’s Agent button.

Headpiece

Modular Base Unit

Handset Jack

Home

X-28D

spct

Move

olu

Feature

HFA

ABC

Conf

ute

sage

Dro

JKL

Spe

ake

PQRS

MNO

Hold

TUV

WXY

Oper

Headpieces

Mirage^®.Receiver fits over either ear. Not for noisy environments.

StarSet^®.Eartip fits in ear canal.

Supra^®Monaural. Adjustable headband and soft ear cushion.

Supra Monaural Noise-Canceling (NC). Same as above with noise-canceling microphone

that reduces background noise transmission by up to 75%.

Supra Binaural. Sound in both ears.

Supra Binaural Noise-Canceling (NC). Same as above with noise-canceling microphone on

flexible boom; features windscreen and reduces background noise transmission by up to 75%.

Headset Features

To program:

See Programming Buttons & Settings, p. 20.

There are 4 features used with headsets: Headset Hang Up, Headset Status, Headset Auto Answer,

and Headset/Handset Mute. All must be programmed on buttons. The Headset Hang Up button

(required) is programmed by your system manager and activates headset operation at your phone.

To use Headset Hang Up:

Press the programmed button to disconnect a call, even if the caller hangs up. Unless you have

programmed a Headset Status button, headset operation is always on.

To use Headset Status:

Press the programmed button to switch between headset and handset operation; when headset

operation is on, the green light is on.

To use Headset Auto Answer:

Connects you automatically to ringing calls during headset operation. When you press the button to

activate the feature, the green light goes on; to turn off Headset Auto Answer operation, press the

button again.

To use Headset/Handset Mute:

Lets you turn off the microphone in the headset or handset, so that a caller cannot hear your

conversation. The red light goes on when the headset (during headset operation) or the handset

(during handset operation) microphone is off.

Download from Www.Somanuals.com. A5ll Manuals Search And Download.

Call Handling

Making & Answering Calls

Hold

When you have a call or conference on hold,

your phone beeps once each minute and the

display briefly shows Call on Hold.

First, review pp. 1–2 to find out about the

buttons, lights, tones, and rings on your

telephone. In this guide, instructions for using

features may not include all the possible ways

you can make a call.

To make a call, lift handset, use a headset, or

press the Speaker button. The line button with

the steady red light is automatically selected for

you. To make a call on a specific line (for

example, an SA or ICOM Voice line for a

voice-announced call), select an unlit line

button and press it before lifting the handset or

pressing the Speaker button. When using a

headset (see p. 5), select a line button first.

1. Press the Hold button to put a call on hold.

(Do not press the Drop button to end a

conference while the call is on hold.)

2. To return to the call or conference, press the

flashing ICOM, SA, or line button that is

holding the call.

Conference

A conference call can have up to 3 inside

participants, including yourself, and up to 2

outside participants.

To answer a ringing or voice-announced call,

lift handset or press the Speaker button.

1. Dial the first outside number or extension.

Announce the call.

2. Press the Conf button to put the call on

hold.

Transfer

To transfer:

1. Press the Transfer button. The system

selects an ICOM or SA button and puts

the call on hold.

2. Dial the extension or outside number.

3. Announce the call if desired.

3. Select an ICOM, SA, or numbered line

button.

4. Dial the next number or extension.

5. Announce the call and press the Conf

button.

4. Press the Transfer button or hang up. To

cancel the transfer or return to the call on

hold, press the flashing ICOM, SA, or line

button.

6. Repeat Steps 2–5 for each participant.

• Press the Drop button and line button to

drop any participant added.

• Press the Hold button to temporarily

leave the conference. Then press any

participant’s line to rejoin the conference.

To one-touch manual transfer:

1. Press the programmed Auto Dial button

(p. 11) for the number where you want to

transfer the call.

7. To end the conference, hang up.

2. Announce the call.

SECURITY ALERT:

3. Press the Transfer button or hang up. To

cancel the transfer or return to the call on

hold, press the flashing button.

To one-touch auto transfer:

Press the programmed Auto Dial button.

If the system selects an SA Voice button

when you add a conference participant, you

hear a beep instead of ringing after you dial the

extension. If the call is not answered and you

press the Conf button to complete the call,

your conversation with other conference

participants is broadcast on the extension’s

speakerphone. To prevent this, be sure to drop

an unanswered extension that you’ve called on

an SA Voice button.

Download from Www.Somanuals.com. All Manuals Search And Download.

Messaging

Your phone system has several features that allow you to leave messages for others in your office. If you

use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a

display phone. If you wish to leave a message for a person who does not have a display telephone, use

voice mail and the Direct Voice Mail feature, if available, or ask the system operator to take a message for

the person. Here are some guidelines for different messaging features:

• Leave Message. This feature simply lets a co-worker know you have called. The message shows

your name and the date and time of your call. If you leave one message and then another, the second

message replaces the first.

• Posted Messages. If you post a message at your telephone, inside callers with display

phones see the posted message you have selected. As many as 20 messages may be available for

posting.

When a message is waiting for you, your red Message light is lit. The descriptions below explain how to

read, cancel, and delete messages you have sent or received.

If your company has voice mail, ask your system manager for details about using the voice mail system.

For information about having your phone covered by the voice mail system, see Coverage, p. 13.

If you frequently communicate with a small number of people (for example, as a receptionist for a few

co-workers), there are two features you can use, both of which require programming a button. These are

Signaling and Notify, described on the next page.

Leaving Messages

Receiving Messages

When your red Message light is on, you have a

message from a co-worker. Messages are

identified by the name or extension of the caller,

along with the time and date the person called.

Depending on how your system is set up, you

may also have a voice mail message or a fax. A

message may be identified in these ways:

ATT You have a message from the operator.

FAX You have a fax.

VMS You have a voice mail message.

To program:

See Programming Buttons & Settings, p. 20.

To leave a message at a busy or unanswered

extension you are calling:

• Press the Leave Message button you

have programmed,

Press the Feature button; then select

Leave Msg [LvMsg] or dial 25.

• To leave a voice mail message (if your

company has such a system), press the

Feature button and select Direct VM

[DrcVM] or dial 56 (see Direct Voice

Mail, p. 13, for details).

A screen display confirms that the message

has been sent, or it alerts you that the message

box is full or the message can’t be sent (for

example, because the called person has no

phone display).

EXT Indicates the extension number of the

person who called.

✻

Marks a new message.

To read and respond to messages on your

display:

1. Press the Menu button.

2. Select Messages [Msgs].

3. Choose from:

To leave a message without calling:

1. Press the Feature button and dial 53.

2. Dial the extension.

• Return Call [Call] to call your co-worker or

voice mail while reading the message.

• Next Msg [Next] to see the next message.

• Delete Msg [Dlete] to delete the message.

You can have up to 10 messages; if there

are 10, no more are accepted.

To cancel a message:

1. Press the Feature button and dial ✻53.

2. Dial the extension.

Download from Www.Somanuals.com. A7ll Manuals Search And Download.

Messaging

Posting Messages

A posted message appears on the display of any inside caller who tries to reach you as long as that

person has a display phone. (You also see the message posted at your own phone as a reminder.)

There may be as many as 20 messages available to you for posting. Message 1 is always DO NOT

DISTURB*; the others may include such choices as: OUT TO LUNCH, OUT SICK, IN A MEETING,

depending on how your system manager has programmed them.

To post a message:

1. Press the Menu button.

2. Select Posted Msg [Post].

3. Select the message you want to post. Depending upon your phone, you can choose Next, Prev, or

press the More button to see more messages.

4. Select Post.

5. Press the Home button.

To cancel a posted message:

1. Press the Menu button.

2. Select Posted Msg [Post].

3. Select Cancel [Cancl].

4. Press the Home button.

* If you use the Do Not Disturb feature (p. 15), the appropriate message is posted. When you turn off the Do Not

Disturb feature, the posted message is canceled too. However, posting or canceling the message does not

activate or deactivate the feature.

Signaling & Notify

To program:

See Programming Buttons & Settings, p. 20.

Signaling. Program a button that will cause a co-worker’s phone to beep. The other person can then

call you in response to the beep. You must program a different line button for each extension you wish

to contact. To beep the recipient’s phone, just press the button, and the other phone beeps for as long

as you hold down the button. A programmed Signaling button also acts as an Auto Dial button (see

p. 11). To dial the extension, lift the handset or press the Speaker button; then press the Signaling

button.

Notify.This feature simply lights a line button on the recipient’s phone, providing a silent message

light that alerts the other party to call you. To use this feature, you must program a Notify Send

button (labeled, for example, Notify Mary) on your phone and the recipient must program a Notify

Receive button (labeled, for example, Call Jim) on his or her phone. Communication is one-way

only, and buttons must be programmed for each extension you notify.

Download from Www.Somanuals.com. All Manuals Search And Download.

Using Features

There are two ways to activate a feature:

• Directly, as explained below

• By pressing a line button you programmed with the feature (see Programming Buttons &

Settings, p. 20)

Display-Only Features

Other Features

To use a Directory of numbers, messages and

posted messages, display screen contrast

setting (MLX-10D, MLX-10DP, MLX-16DP,

andMLX-28D telephones),alarmclock,ortimer:

To use a feature from the Feature Codes list:

1. Press the Feature button.

2. Select the feature from the display,

Dial the feature code from the Feature

Codes list.

Note: Some features can only be used by

entering a code (see the Feature Codes

list).

1. Press the Menu button.

2. If you see > at the right of the display, there

are more options. Press More to see them.

(Press More to use the alarm clock or timer

on an MLX-10D, MLX-10DP, MLX-16DP,

orMLX-28Dtelephones.)

3. Press the Home button to exit at any time.

3. Respondtodisplayprompts, ifnecessary.

4. Press the Home button to exit at any time.

Feature Codes

Account Code Entry

Authorization Code Entry ●

Callback

82 + code + #

80 + code + #

Messaging

cancel message ■

leave message

✻ 53 + extension

Call Waiting

pick up call waiting call ■

Camp-On

Direct Voice Mail ●

Follow Me

Forward

leave message without

calling ■

Paging loudspeaker

53 + extension

9 + line number

+ zone

†

Personal Speed Dial ■

Pickup

2-digit code

34 + extension

group

inside

33 + extension

inside

outside

9 + extension

9 + line number

outside

33 + dial-out code

+ number + #

Forward and Follow Me

Privacy

cancel from all extensions ■ ✻ 34 ✻

cancel from one extension ■ ✻ 34 + extension

off

✻ 31

cancel from your phone

Language ▼

English

French

Spanish

33 + your extension

Recall

775

Reminders

set reminder▼

cancel reminder

System Speed Dial

790

791

792

81 + time + 2 or 7

✻ 81

code (600–729)

Last Number Dial

■ Available only by using feature code.

▼ For time functions, English operates on 12-hour clock (2 or 7). French and Spanish operate on 24-hour clock.

● Release 3.0 and later systems only.

†

Two-Digit Personal Speed Dial Codes:

01–24 for MLX-10D and MLX-10DP telephones

01–18 for MLX-16DP telephone

Download from Www.Somanuals.com. A9ll Manuals Search And Download.

Often-Used Features

Account Codes

Alarm Clock & Timer

The Alarm Clock and Timer features are only

available from the display and cannot be

activated with a feature code. Alarm Clock

causes your phone to beep at a certain time;

you can set only one alarm. Until canceled,

the display shows a bell reminding you that

the alarm is on, and the alarm sounds each

day at the same time. Timer times calls or

other activities for up to 59 minutes, 59

seconds, displaying the elapsed time on

your screen. You must turn Timer off when

timing is over; it does not turn off automati-

cally at the end of a call.

To program:

See Programming Buttons & Settings, p. 20.

In some companies you enter an account code

before or during a call to indicate client billing

information. You may be required to enter an

account code for all outside calls, or an account

code may be optional for incoming and

outgoing calls. Check with your system

manager for account code operation and

account codes.

You can program a button for this feature and

label it Acct. See also Auto Dial, (p. 11) to

program an account code on an outside Auto

Dial button.

To set an alarm:

1. Press the Menu button.

2. Select Alarm Clock [AlClk].

3. If your display is English, dial a 4-digit

time from 0100 to 1259 and select a.m./

p.m. to switch between AM and PM.

If your display is French or Spanish, dial a

4-digit code between 0000 to 2359.

If you make an error, select Reset and

redial.

4. Select On.

5. Press the Home button. The display

shows a bell to remind you that the alarm

is on.

To cancel the alarm:

1. Repeat Steps 1 and 2 above.

2. Select Off.

To enter an account code:

1. Press the button you have programmed,

Press the Feature button and dial 82 OR

select Account Code [Acct] from the display.

2. Dial the account code and #.

3. Lift the handset or press the Speaker button

to make a call. (If necessary, press an outside

line, Pool, or SA button.)

4. Dial the outside number (including dial-out

code, if required).

To enter or change an account code during a

call (the other party cannot hear your entry),

follow Steps 1 and 2. If you enter an account

code for an incoming call before it arrives, you

cannot change that code during the call.

3. Press the Home button. The display no

longer shows a bell.

To time a call or other activity or to turn Timer

off:

1. Press the Menu button.

2. Select Timer.

Download from Www.Somanuals.com. All Manuals Search And Download.

Often-Used Features

Authorization Codes*

Auto Dial

This feature must be programmed on a line

button; it dials an inside or outside number.

Use inside Auto Dial buttons to:

• Dial other extensions or groups.

• Page groups (see Paging, p. 16).

Use outside Auto Dial buttons to:

• Dial outside phone numbers (with dial-

out codes but without account codes).

• Enter account codes automatically (when

programming, include # at the end).

To program:

See Programming Buttons & Settings, p. 20.

This feature is useful at companies where there

are telephones in public areas that are restricted

from making some calls.

If your system manager has given you an

authorizationcode,youcanpickupsomeone

else’stelephone,enteryourauthorizationcode,

andmakeanoutsidecallwithyourowncalling

privileges.Youmustactivatethefeatureandenter

your code for each call you make, even when you

are adding people to a conference. It is not

• Dial long-distance access codes.

• Dial emergency contact numbers.

necessary to use your authorization code for

inside calls. Using an authorization code does

not affect the button assignments on your own

phone or the phone where you enter the code.

Note that you can also use other features to

automate dialing: Directories (p. 14), Last

Number Dial (p. 15), Personal Speed Dial

(MLX-10D, MLX-10DP, and MLX-16DP

telephones only, p. 17), Saved Number Dial

(p. 18), and System Speed Dial (p. 18). When

programming Auto Dial, use the Special

Characters table on p. 18, if necessary.

Include the complete dialing sequence for the

call.

Security Alert

Compromise of authorization codes

could lead to toll fraud or unauthorized

charges.

Memorize your authorization code, and do not

share it with anyone.

The way you activate the Authorization Code

feature depends upon the type of telephone you

are using to make the call.

• If the telephone has a programmed

Authorization Code button, press it.

The system selects a line and automati-

cally activates the Speaker button (an

available line button is selected for you);

then continue with Step 3 below.

To program on a button:

1. Label a button.

2. Press the Menu button.

3. Select Ext Program [Prog] and Start.

4. Press the button to be programmed.

5. Select ListFeature [List] and Auto Dial

[AutoD]. For a paging group, select List

Feature [List] and Group Page [GrpPg] and

go to Step 7.

6. Select Inside [In] or Outside [Out] and

Enter.

7. Dial the group paging number, extension,

or outside number and select Enter.

• On an MLX display telephone, press the

Feature button, then select AuthCode

[Auth] from the display or dial 80; then

continue with Step 3 below.

8. Repeat Steps 1 and 4–7 to program

additional numbers.

To enter an authorization code at any type of

phone (except a QCC):

9. Press the Home button.

To use an Auto Dial button:

1. To make a ringing call to an inside or

outside number, press the programmed

Auto Dial button, OR

1. Lift the handset or press the Speaker

button. (You may first select an ICOM, SA,

or SSA button.)

2. Dial #80.

3. Dial your authorization code, followed by #.

To make an inside voice-announced call,

press an ICOM Voice or SA Voice

button and then press the inside Auto

Dial button.

2. The call is dialed automatically. If it’s a

voice-announced call, talk after the beep.

4. Dial the dial-out code (usually a 9) for an

outside call and then dial the phone number.

5. To make another call, repeat Steps 1–4.

* Release 3.0 and later systems only.

Download from Www.Somanuals.com.1A1ll Manuals Search And Download.

Often-Used Features

Callback & Line Request

Call Waiting

Your system has two features that you can use

when an outside line or extension is busy.

These features give you access to the line or

extension when it becomes available.

On phones with SA buttons, use Callback to

reach:

• Busy outside lines on Pool or SA buttons,

when you dial the dial-out code and hear

the fast busy signal.

• Busy extensions, when you dial and hear

the busy signal.

If Call Waiting is on, you hear a call-waiting

tone when a call comes in and your lines are

in use. This feature works only on SA and

ICOM buttons, not on line buttons labeled

with phone numbers.

When a call is waiting, you hear a single beep

(inside call) or 2 beeps (outside call).

To complete a call and answer a waiting call:

1. When you hear the call-waiting tone, hang

up.

2. When the phone rings, lift the handset or

press the Speaker button.

On phones with ICOM buttons, use:

• Line Request to reach a busy outside line

when you lift the handset or press the

To put a call on hold and pick up a waiting call:

1. Press the Hold button.

2. Press an ICOM Originate Only or SA

Originate Only button. (You must have

one of these buttons available to pick up

the call.)

Speaker button and do not hear dial tone.

• Callback for busy extensions.

To use Callback when you hear the busy

(extension) or fast busy (outside line) signal:

3. Press the Feature button and dial 87.

4. To return to the call on hold, press the

button with the fast-flashing green light.

1. Press the button you have programmed,

Press the Feature button and dial 55.

2. If you are trying to reach an outside line,

dial the outside telephone number.

3. After you hear 5 short beeps, hang up. When

the line or extension is free, you hear a long

ring and 3 short rings.

To turn Call Waiting on or off:

1. Press the Menu button and select Ext

Program [Prog].

2. Select Start and press any line button.

3. Select ListFeature [List].

4. Lift the handset or press the Speaker

button. You hear dial tone, and the system

dials the call.

4. Select CallWaiting [CWait] and then select

On or Off.

5. Select Enter and press the Home button to

exit programming.

To cancel a Callback request:

1. Press the same line button you pressed

when you tried to make the call.

Camp-On

2. Lift the handset and press the Drop button.

3. Press the same line button again.

To use Line Request:

To program:

See Programming Buttons & Settings, p. 20.

1. When outside lines are busy, hang up and

press the line button you want to use. Do

not lift the handset or press the Speaker

button.

2. When a line is available, the phone beeps.

Lift the handset or press the Speaker

button.

To camp on a busy extension so the call will ring

at the extension when your co-worker is

available:

1. Press the Feature button.

2. Select Camp-On [Camp] from the display

Dial 57.

3. Dial the outside number.

NOTE: Do not use the Camp-On feature if your

system is equipped with a voice-mail system.

Download from Www.Somanuals.com. All Manuals Search And Download.

Often-Used Features

Coverage

Direct Voice Mail*

To program:

See Programming Buttons & Settings, p. 20.

Coverage allows calls to your extension to ring

elsewhere, so that they can be handled by

someone else. If your system has voice mail,

your calls can also be covered that way. There

are three types of coverage:

Direct Voice Mail allows an inside caller to call

directly or transfer a call directly to another

user’s voice mail. You can also use the feature

after you have dialed the extension; just do

Step 1 below.

• Primary Coverage.If your calls are

covered this way, they ring immediately

at the covering phone.

To call directly to another user’s voice mail or

transfer a call directly to another user’s voice

mail:

• Secondary Coverage. The covering

phone rings after a delay of 2 rings,

giving you a chance to answer first.

• Group Coverage. Calls for a group of

people (coverage group) may be covered

by one or more people. Your system

manager can tell you how this works at

your office.

Covering phones are programmed with Cover

buttons used to answer calls for others. Delay

Ring on the covering phone can add a longer

delay before your calls ring there. If line

buttons on your phone are set to No Ring,

however, calls on those lines are not covered.

(See Rings, p. 2.)

1. Press the programmed Direct Voice Mail

button,

Press the Feature button and select Direct

VM [DrcVM] or dial 56.

2. Dial the extension whose voice mail you

want to call or transfer a call to; you can use

a programmed Auto Dial button (p. 11) or

a Directory listing (p. 14).

Note: If you are transferring a call to an

extension that does not have voice mail, you

hear an error tone and the call returns to you

after a time interval.

* Release 3.0 and later systems only.

To control coverage of inside calls, use these

programmable settings: Coverage Inside On

allows all your inside calls to ring elsewhere.

Coverage Inside Off turns inside coverage off.

You can also program buttons for these

Coverage features:

• Use a Coverage VMS button to prevent

or allow coverage of your outside calls

by a voice mail system. These calls may

still be covered by a person at another

extension.

• Use a Coverage Off button to turn off or

on all coverage of your calls.

Download from Www.Somanuals.com.1A3ll Manuals Search And Download.

Often-Used Features: Directories

Extension & System Directory

Personal Directory

Check with your system manager to find out

whether these directories have been

programmed. The System Directory dials

numbers that people in your company call

often. The Extension Directory dials inside

numbers.

On MLX-20L telephones only, this feature

stores up to 50 phone numbers (as well as

account codes, area codes, and access codes),

then dials those numbers when you wish. You

can enter, change, select, dial, and delete

listings from the display. You can place often-

used listings on the Home screen.

1. Press the Menu button.

When entering or changing names, use the

screen to select letters A–F; use the line

buttons, as labeled on the faceplate, to enter

G–Z. Select Punctuation to use the displayed

punctuation marks. You may need to use

special characters (p. 18) when entering

dialing sequences. Include dial-out codes if

needed.

The screen guides you through Personal

Directory activities, so the steps are summa-

rized here. Press Home to stop the activity.

Bold type shows the button you press; italics

indicate a screen selection.

2. Select Directory [Dir].

3. For the Extension Directory, select Ext Dir

[ExtDir],

For the System Directory, select System Dir

[SysDir].

4. Select the entry.

• OnMLX-20Ltelephones:

a) Selecttherangeoflettersthat

includes the first letter of the listing

you want. If there are no listings

available for the range, you hear a

beep.

b) View other listings by selecting

either Prev Page or Next Page.

c) If you want to check the number,

select Show Number and press the

button next to the listing. Select

Show Number again to stop viewing

numbers.

d) To dial a number, press the button

next to the listing.

• On MLX-10D, MLX-10DP, MLX-16DP,

and MLX-28D telephones:

a) Use the dialpad to spell the name and

then select Enter.

b) View other entries that match what you

entered by selecting either Prev

or Next.

To enter a listing:

Menu→Directory→Personal Dir→Enter

New→Type name→Enter→Type

number→Enter→Yes or No→Enter→Home

To assign a listing to the Home screen:

Menu→Directory→Personal Dir→Put on

Home→Select letter range→Select listing→

Select location on the Home screen→Home

To dial a listing on the Home screen:

Home→Press an ICOM, line, or SA

button→Select listing

To dial a listing not on the Home screen:

Home→Next Page→Next Page→Select letter

range→Press a line or SA button→Select

listing

c) To call the number, select Dial.

To verify a stored phone number, use the steps

above to display the letter range, and:

Show Number→Select listing→Show Number

d) Select New to find another entry. Use

the dialpad to spell the name and then

select Enter.

5. Press the Home button to exit.

To delete a listing:

Menu→Directory→Personal Dir→Delete

Entry→Select letter range→Select listing→

Delete→Home

To change a listing:

Menu→Directory→Personal Dir→Edit

Entry→Select letter range→Select

listing→Select part of listing to change→Enter

new information→Enter→Exit→Home

Download from Www.Somanuals.com. All Manuals Search And Download.

Often-Used Features

Do Not Disturb

Last Number Dial

Must be programmed on a button. To program:

To program:

See Programming Buttons & Settings, p. 20.

This feature automatically redials the last

number you called. You should program Last

Number Dial on a button.

This feature prevents calls from ringing at your

extension, although outside calls cause the

green lights at line buttons to flash. If you have

coverage, your calls are covered. If you have

a programmed Posted Messages button,

inside callers with display phones see Do Not

Disturb when they attempt to call you. A system

operator or the person providing individual

coverage for you can still call you. Callback

calls and returning transfers ring at your phone.

To use:

1. Press the same type of line button used to

place the first call (for example, ICOM

or SA).

2. Press the programmed Last Number Dial

button,

To use:

Press the Feature button and dial 84.

Press the programmed button to turn on or off.

When the feature is on, the green light is on.

Forward & Follow Me

To program:

See Programming Buttons & Settings, p. 20.

Forward and Follow Me both send your calls to another phone when you are busy and need your calls

covered or when you are not working at your own desk. Turn either off from your extension or the

one you are visiting.

• If you want your calls handled at another extension or at an outside number, turn on Forward

from your extension.

• If you are working away from your phone, turn on Follow Me at the phone where you are.

If Delayed Call Forwarding is turned on through centralized telephone programming, calls ring at the

forwarding extension for the programmed number of rings (0–9) before being forwarded. To change

the Delayed Call Forwarding setting, contact your system manager.

To forward calls to another extension:

1. Press the button you have programmed, OR Press the Feature button and dial 33.

2. Dial the extension.

To forward calls to an outside number (if enabled):

1. Press the button you have programmed, OR Press the Feature button and dial 33.

2. Dial the dial-out code, outside number, and #.

To set up Follow Me and receive calls at another extension:

1. Press the Feature button and dial 34.

2. Dial your extension.

To cancel Forward and Follow Me:

• To cancel forwarding or following of your own calls: at your extension, press the Feature

button, dial 33 and your extension.

• To cancel all extensions forwarded or followed to yours: at your extension, press the Feature

button, dial ✻34✻.

• To cancel one extension forwarded or followed to yours: at your extension, press the Feature

button, dial ✻34 and that extension.

Download from Www.Somanuals.com.1A5ll Manuals Search And Download.

Often-Used Features

Night Service

Park & Pickup

Your company may use Night Service to treat

calls differently after hours. If Night Service is

on, you may not be able to make outside calls,

or you may need a password to do so. See your

system manager for a password and/or

emergency numbers you can dial without a

password.

To make an outside call and override Night

Service, press the Hold button and dial the

password. Then lift the handset or press the

Speaker button and dial the call.

To program:

See Programming Buttons & Settings, p. 20.

Park puts a call on a special kind of hold so

that it can be answered from any phone in the

system. While a call is parked, use Paging to

summon the co-worker who should answer. The

person picks up the call using Pickup (p. 17)

and dialing your extension.

To use Park and Paging:

1. Park the call.

• Press the Park button you programmed,

Paging

• Press the Transfer button, dial your

extension, and press Transfer again, OR

• Press the Feature button and select Park.

2. Set up the page:

To program:

See Programming Buttons & Settings, p. 20.

You can page an individual at his or her phone

by using an ICOM Voice or SA Voice button

(see Line Buttons, p. 2). Or you may be able to

page all speakerphones or groups of speaker-

phones, depending upon how your system is set

up. If your company has a loudspeaker paging

system, use it to page the whole company or

just people in a certain paging zone.

• For Speakerphone Paging:

a) Press the appropriate Group Page or

Page All button,

Press any ICOM or SA button and

dial the Group Page or Page All exten-

sion.

b) Announce the call and give your exten-

sion.

• For Loudspeaker Paging:

To program or use Speakerphone

Paging, check with your system manager for

Group Paging or Page All numbers, then:

1. Press any ICOM or SA button and lift the

handset.

2. Dial a Group Paging or Page All number, OR

Press the button you programmed for Group

Paging or Page All.

3. After the beep, make the announcement and

hang up.

Ask your system manager whether Loudspeaker

Paging is available and if there is a

list of paging zones. To use:

a) Press the programmed Loudspeaker

Paging button,

Press the Feature button and select

LoudspkrPg [LdsPg]. If necessary, dial

the zone.

b) Announce the call and give your exten-

sion.

3. Hang up.

To pick up a parked call:

1. Lift the handset.

2. Press the programmed Pickup button,

Press the Feature button and dial 9.

1. Press any ICOM or SA button and lift the

handset.

2. Press the Feature button.

3. Select Loudspkr Pg [LdsPg] and dial the

zone, if necessary.

3. Dial the extension where the call is parked.

4. Make the announcement and hang up.

To use when a button is programmed:

1. Lift the handset, press the programmed

button and dial the zone, if necessary.

2. Make the announcement and hang up.

Download from Www.Somanuals.com. All Manuals Search And Download.

Often-Used Features

Pickup

Personal Speed Dial

Pickup lets you pick up calls that are not

ringing at your phone. Using Pickup, you can

answer a parked call (see Park & Pickup,

p. 16), a call ringing at a specific extension,

or a call ringing on a specific line. If you are

part of a Pickup group, you can pick up a call

ringing anywhere in the group. Program a

general Pickup button that activates the

feature or a specific Pickup button to take a

call for a group (example: Pickup Sales)

or at a specific line or extension (example:

Pickup Maria).

Use on MLX-10D, MLX-10DP, and MLX-16DP

telephones only. For MLX-20L telephones, use

Personal Directory (p. 14). For MLX-28D

telephones, use programmed Auto Dial buttons

(p. 11).

Use this feature to program 2-digit codes

that you can dial in place of frequently used

numbers. Include the complete dialing sequence

and press and release the Hold button to enter a

◆

dialing pause. Using the 2-digit codes , you can

program up to 24 numbers on the MLX-10D or

MLX-10DP, and up to 18 numbers on the MLX-

16DP.

Ask your system manager if you are a member

of a Pickup group and get the Pickup group

number.

You cannot program an account code together

with a phone number in a Personal Speed Dial

code.

To program:

1. Label a button.

To program a Personal Speed Dial code:

1. Press the Menu button.

2. Select Ext Program [Prog].

2. Press the Menu button.

3. Select Ext Program [Prog].

4. Select Start.

5. Press the button to be programmed.

6. Select ListFeature [List].

7. Select Pickup [Pkup].

8. Select General [Genrl] for any line or

extension; select Extension [Ext] or Line

for a specific extension or line; select

Group for a group of extensions.

3. Dial # (ignore instructions on the display to

◆

select a button), a 2-digit code , and then

✻21.

4. Dial the phone number, including dial-out

code. See Special Characters table, p. 18.

5. Select Enter.

6. Repeat Steps 3–5 for additional codes.

7. Press Home.

9. Select Enter and follow the prompts on

screen; select Enter again when you’re

done.

10. Press the Home button.

To use:

1. Select a line button.

2. Press the Feature button.

3. Dial the 2-digit code

◆

◆ Two-Digit Personal Speed Dial Codes:

01–24 for MLX-10D and MLX-10DP telephones

01–18 for MLX-16DP telephone

• Press the programmed button. For a line

or an extension that is not programmed,

also dial the extension or line number.

• You can also use Group Pickup by

pressing the Feature button and

selecting PickupGrp [PkupG] from the

display or dialing 88.

Privacy

To program:

See Programming Buttons & Settings, p. 20.

Privacy prevents co-workers who share a line

with you from joining your calls. Turn the feature

on before or during a call; it remains on until

you turn it off. A call on hold is not protected by

Privacy. You should program Privacy on a

button so that you will have a green light to

remind you when the feature is on.

Download from Www.Somanuals.com.1A7ll Manuals Search And Download.

Often-Used Features

Saved Number Dial

System Speed Dial

Must be programmed on a button. To program:

To program:

See Programming Buttons & Settings, p. 20.

Use this feature to redial a busy or unavailable

number that you want to try later.

You can program 3-digit System Speed Dial

codes on a button. These are the same

numbers that are available from the System

Directory (p. 14). Dial these directly by pressing

the Feature button and dialing the code

(600–729).

To use:

1. Before hanging up, press the programmed

Saved Number Dial button.

2. Press the same type of button used to place

the call (for example, ICOM, Pool, or SA).

3. To redial, press the programmed Saved

Number Dial button.

Voice Announce

To program:

See Programming Buttons & Settings , p. 20.

Special Characters

Features that dial numbers automatically may

need special characters to allow for correct

dialing or system response.

Make voice-announced calls from ICOM

Voice or SA Voice buttons on your phone

(see Line Buttons, p. 2) or use Paging (p. 16).

The Voice Announce feature allows you to

prevent voice announcements and paging calls

from interrupting you. Instead, the calls ring.

Voice Announce is a setting that you can turn

on or off without programming a button for it.

If you have a data station at your extension and

Voice Announce on, you should turn Voice

Announce off.

Press... See... Means...

Drop

Stop. Halts dialing

sequence to allow for

system response.

Hold

Pause. Inserts 1.5-sec

pause in dial sequence.

Multiple consecutive

pauses allowed.

Conf

Flash. Sends

switchhook flash. Must

be first entry in

sequence.

For Extension

Programming only

(Ext Program [Prog]):

End of Dialing. Use to

signal end of dialing

sequence or to separate

grouped digits.

For dialing and

Directory listings: End

of Dialing. Use to

signal end of dialing

sequence or to separate

grouped digits.

Download from Www.Somanuals.com. All Manuals Search And Download.

Display Reference

MLX-28D, MLX-10DP, MLX-16DP, and MLX-10D telephones have a 2-line screen, 24 characters wide. MLX-20L Feature Screen

telephones have a 7-line screen, 24 characters wide. Your phone has 4 basic displays, described below.

The display is controlled by the Home, Menu, Feature, and Inspct buttons, which bring up the 4 basic

screens. (See p. 1 for a picture of the Feature and Inspct buttons.) The Home, Menu, and Inspct buttons are screen when you have just selected an ICOM orSAbutton or when you are not on a call. The table below shows the

located either below or next to your screen, as is the More button. The More button is available when a >

appears next to or above it on the screen; the > means that you can press the More button to see additional

choices or information. Unlabeled display buttons are positioned next to or below your choices. Press one to

select an item from the screen.

Thisscreenprovidesrapidaccesstooften-usedfeatures;presstheFeaturebuttontodisplayit.Availablefeatures

varyaccordingtoyourcallingactivityandhowyourphoneisprogrammed. ThepicturebelowshowstheFeature

setsoffeaturesavailableoneachoftheother3Featurescreens. (IfyouhaveanMLX-28D, MLX-16DP, MLX-10DP,

or MLX-10D telephone, you may need to press the Morebutton to see all of the features in a set.) The MLX-28D,

MLX-16DP,MLX-10DP,andMLX-10Dtelephonesdisplayabbreviationsareshownin[].

Select a Feature:

Note:* If your company has Caller ID services and Caller ID is supported in a caller's area, an outside caller’s

phone number may appear on your display when an outside call comes in or is transferred to you. When caller

information is not available because of the caller's local phone company or because the caller has blocked the

service, you may see Out of Area, No Caller ID, or Private.

See Direct VM below.*

Last#

PckupG

Pkup

DrcVM>

Home

Inspct

Home

Press to access Account Code (p. 10),

Follow Me (p. 15) and Authorization

Codes* (p. 11) features.

Press to exit.

Home Screen

Home

Select a Feature

Press HOME to Exit

The Home screen is displayed when you have not chosen another screen or by pressing the Home button. The

screen contains different information, depending upon your activity. In general, during a calling activity Lines 1

and 2 of the Home screen show prompts and feedback to guide you.

Inspct

Press to send calls

Press to redial the

last number you

dialed (p. 15).

from another

LastNumDial

Pickup Grp

Pickup

Follow Me

Auth Code

extension to this

extension (p. 15).

IN CONFERENCE

Press to pick up a call

ringing at another

extension or at a line

for which you have no

button (p. 17).

When phone is idle, shows

Press to enter your

authorization code*

for call (p. 11).

APR 18 12:43

posted message, if any.

Loudspkr Pg

AccountCode

When phone is idle, shows

When a call comes in or is

Home

Inspct

date and time. Displays

alarm clock and timer (p. 10)

if either is set.

Direct VM

made, shows number called,

name or number of caller, or

other call-handling information.

Press to call a voice

mailbox* (p. 13).

Press to enter an account

code before or during a

call (p. 10).

Home

IN CONFERENCE

Inspct

APR 18 12:43

BROOKS

MLX-20L telephone users

can assign up to 16

Personal Directory

(p. 14) listings to this

screen.

HOME

GARCIA

CHENG

SCHOOL

TRAVEL AGNT

BANK

Feature Screen Options

When you:

COFFEE SHOP

These options are available:

Cback Sel [CbckS]

Leave Msg [LvMsg]

This line shows Directory

and navigational options.

SHOW NUMBER

Have reached a busy extension

Camp On [Camp]^†

Have made a call to an extension and it

is ringing or you are on an inside call

Leave Msg [LvMsg]

Park [Park]

Camp On [Camp]^†

Direct VM [DrcVM]

Menu Screen

Pressthe Menubuttontolistfeaturesavailableonlyfromthedisplayandprogramyourphoneorlinebuttons.MLX-28D,

MLX-10DP,MLX-16DPandMLX-10DtelephoneuserscandisplayadditionalchoicesbypressingtheMorebutton.

Are connected to an outside line

LastNumDial [Last#]

Park [Park]

AccountCode [Acct]

Follow Me [FlwMe]

Direct VM [DrcVM]

Camp On [Camp]^†

MENU MODE: Select Feature

Msgs

† Do not use if your company has a voice mail system.

Dir

Post

Ctrst>

Home

Press to exit.

Home

Inspct

Press to select from

alarm clock and

timer (p. 10) and

programming (p. 20).

Inspect Screens

An Inspect Screen appears when you press the Inspct button and then press a line button.

Press for access to

• If you are on a call, calling information is displayed. If you are on a call and another call comes in, press the

Inspct button and then the line button for the ringing call to display information about the new call without

interrupting your current activity.

• If you are not on a call, the line or feature programmed on the button is displayed. If the button is programmed

with Last Number Dial or Saved Number Dial, the last or saved number is shown on the screen.

Home

MENU MODE: Select Feature

Press HOME to Exit

System, Extension,

and Personal

Inspct

Directories (p. 14).