Lexmark Printer Z13 Z23 Z33 User Manual

Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
LexmarkTM Z13 Color JetprinterTM  
Lexmark Z23 Color Jetprinter  
Lexmark Z33 Color Jetprinter  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
User’s Guide for Mac OS 8.6 to 9.1  
Use this User’s Guide when you have questions about your using printer.  
Navigating  
Click the categories in the left pane to navigate through the pages.  
Click the blue text to link to other parts of this User’s Guide.  
Click the arrows at the bottom of the screen to move forward and backward through  
the pages.  
Searching  
1 From the Acrobat Edit menu, choose Find.  
2 In the Find What: box, type the word or phrase you want to search.  
3 Click Find.  
Index  
Printing  
From the Acrobat File menu:  
1 Choose Page Setup, select the Landscape orientation button, and then click OK.  
2 Choose Print, specify the pages you want to print, and then click Print.  
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Printer overview  
3
Understanding the printer software  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Your printer software includes the:  
Page Setup dialog box  
Print dialog box  
Control Panel  
When you installed the printer software, the Page Setup and Print dialog boxes were set to  
the default settings. To print a typical document on plain paper, use these default settings:  
Print Quality: Normal  
Paper Type: Plain  
Paper Size: A4 or U.S. Letter  
Orientation: Portrait  
Index  
To customize the settings for your document, use the Page Setup and Print dialog boxes. For  
more information on which settings to select for your document, see Printing ideas.  
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Printer overview  
4
Page Setup dialog box  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
While your document is open, use the Page Setup dialog box to select settings such as paper  
size and orientation.  
To customize the settings in the Page Setup dialog box:  
1 From the File menu of your software application, choose Page Setup.  
Index  
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Printer overview  
5
2 Change the settings as needed.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
From the pop-up  
menu in the upper  
left, choose:  
Select:  
When you want to:  
General  
Paper Size  
Scaling  
Choose a paper size.  
Change the scaling value of the document. Valid values  
are between 25% and 400%.  
Orientation  
Watermarks  
Choose between portrait and landscape.  
Choose a watermark design.  
Watermark  
Click OK to apply the settings and close the Page Setup dialog box.  
If you want more information about the settings in the Page Setup dialog box, click  
Help to view the printer software Help. When you are finished, click Done.  
Index  
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Printer overview  
6
Print dialog box  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
While your document is open, you can use the Print dialog box to select settings that affect  
the appearance of your document.  
To customize the settings in the Print dialog box:  
1 From the File menu of your software application, choose Print.  
Index  
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Printer overview  
7
2 Change the settings as needed.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
From the pop-  
up menu in the  
upper left,  
choose:  
Select:  
Copies  
Pages  
When you want to:  
General  
Specify the number of copies to print.  
Print all of the pages in a document or print a given range of  
pages.  
Print Last  
Page First  
Print the pages in reverse order so the first page of your  
document is on top of the stack in the paper exit tray.  
Wait for  
Add more time between pages as they exit the printer. Select  
pages to dry this option when you want to keep documents from smearing.  
Paper Type/  
Quality  
Paper Type Specify the type of paper youve loaded into the printer. Select  
Plain, Coated, Transparency, Iron-On Transfer, or Glossy/Photo  
Paper.  
Index  
Print Quality Select Quick Print, Normal, Better, or Best.  
Normal print quality is recommended for most documents.  
Higher print quality settings result in better quality documents,  
but take longer to print.  
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Printer overview  
8
From the pop-  
up menu in the  
upper left,  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
choose:  
Select:  
When you want to:  
Color  
ColorSync  
Color  
Matching  
Select a printer profile to match the color on the screen to the  
color in the document.  
Built-in Color Let the printer software match the color on the screen to the  
Matching  
color in the document.  
Background  
Printing  
Print in:  
Foreground  
Print when there are not enough system resources available  
otherwise.  
Note: You will not be able to use your computer while  
printing in foreground.  
Print in:  
Background  
Print most documents. Background printing is  
recommended for all jobs unless a problem occurs.  
Select an exact date and time for the document to print.  
Mark a print job Urgent.  
Index  
Put a print job on hold.  
Note: You can use your computer while printing in  
background.  
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Printer overview  
9
If you want more information about the settings in the Print dialog box, click Help to  
view the printer software Help. When you are finished, click Done.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
3 Click Print to apply your settings and print your document.  
Index  
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Printer overview 10  
Control Panel  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Use the Control Panel to:  
View ink levels.  
Install print cartridges.  
Align the print cartridges.  
Clean the print nozzles.  
Print a test page.  
Order supplies.  
View printer software version and copyright information.  
Index  
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Printer overview 11  
To open the Control Panel:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
1 From the Apple menu, choose Control Panels the Control Panel for your printer.  
Index  
To learn more, click the ? to view the printer software Help. When youre finished, click  
Done.  
2 Click the Close box in the upper left corner to close the Control Panel.  
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Printer overview 12  
Understanding the printer parts  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
The table beginning on the next page describes each part.  
Power supply  
USB connector  
Paper support  
Sheet feeder  
Paper Feed  
button and Paper  
Feed light  
Power button  
and Power  
light  
Index  
Front cover  
Paper guide  
Paper exit tray  
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Printer overview 13  
Use this:  
When you want to:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Front cover  
Install or change print cartridges.  
Clear paper jams.  
Paper exit tray  
Stack paper after printing.  
Paper Feed button  
Eject paper from the printer.  
Advance a sheet of paper into the sheet feeder.  
Paper Feed light  
Check the printer status. For more information, see Understanding  
error messages and flashing lights.  
Paper guide  
Make sure paper feeds correctly into the printer.  
Paper support  
Keep paper straight in the sheet feeder. Make sure you fully extend the  
paper support.  
Power button  
Power light  
Turn the printer on or off.  
Check the printer status. For more information, see Understanding  
error messages and flashing lights.  
Index  
Power supply  
Sheet feeder  
Supply power to the printer.  
Feed plain or specialty paper automatically. For more information, see  
Printing ideas.  
USB connector  
Connect the printer to the computer with a USB cable.  
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Basic printing 14  
Basic printing is as easy as:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Step 1: Load the paper  
Step 2: Customize the printer settings  
Step 3: Print your document  
Note: For help printing on specialty paper (such as photo paper, banner paper,  
transparencies, or iron-on transfers), see Printing ideas.  
Index  
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Basic printing 15  
Step 1: Load the paper  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can load up to 100 sheets of plain paper at a time, depending on the thickness of the  
paper.  
1 Make sure the paper support is upright and fully extended.  
2 Place the paper against the right side of the paper support  
with the print side facing you.  
Note: If loading letter size paper, align the top of the  
paper with the top of the paper support.  
3 Squeeze the release tab and the paper guide together.  
Slide the paper guide to the left edge of the paper  
Index  
For information about specialty paper, see Printing ideas.  
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Basic printing 16  
Step 2: Customize the printer settings  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
If you are using A4 or letter size paper and you want normal print quality and speed, you dont  
need to adjust the printer settings.  
If you are using specialty paper, see Printing ideas to customize your printer settings.  
For more information about the different printer settings, see Understanding the printer  
software.  
Index  
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Basic printing 17  
Step 3: Print your document  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
After you load the paper and customize the printer settings (if necessary), you are ready to  
print:  
1 From the software application File menu, choose Print.  
2 Click Print.  
Index  
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Printing ideas 18  
Your printer prints more than typical text documents. This section shows you how to get the  
most from your printer, taking you step by step to print your customized documents.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Printing photos  
Printing labels  
Printing on premium paper Printing on custom size  
paper  
Printing cards  
Printing an iron-on transfer  
Printing envelopes  
Printing transparencies  
Printing color images in  
black and white  
Printing your document in  
reverse order  
Index  
Printing a banner  
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Printing ideas 19  
Printing photos  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 25 sheets of coated, photo, or glossy paper at a time, depending on the  
thickness of the paper. You may want to print your photos on plain paper before loading photo  
paper and changing your settings. To print on a photo card, see Printing cards.  
Step 1: Load the photo paper  
If your paper came with instructions, read them carefully.  
Make sure the glossy or coated side is facing you.  
Load the photo paper against the right side of the paper  
support.  
Note: Make sure you do not push the photo paper too  
far into the sheet feeder.  
Index  
Slide the paper guide to the left side of the photo paper.  
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Printing ideas 20  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size and orientation:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose the paper size for your photo. To  
choose a custom paper size, see Printing on custom size paper.  
c Choose Portrait or Landscape orientation.  
d Click OK.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
Index  
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Printing ideas 21  
c Choose:  
Coated or Glossy/Photo Paper for the Paper Type.  
Better or Best for the Print Quality.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
d From the pop-up menu, choose Color.  
e Select Built-In Color Matching.  
f From the Document Color pop-up menu, choose Natural Color.  
g From the Halftone pop-up menu, select Airbrush (quality).  
Step 3: Print your photos  
Click Print.  
Index  
Note: To prevent smudging, remove each photo as it exits the printer and let it  
dry before stacking.  
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Printing ideas 22  
Printing on premium paper  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 100 pages of premium paper at a time, depending on the thickness of the  
paper.  
Step 1: Load the premium paper  
If your paper came with instructions, read them carefully.  
If there is a special mark on the paper, such as a  
watermark, make sure the mark is facing away from you.  
Load the paper vertically against the right side of the paper  
support.  
Note: Make sure you do not push the paper too far  
into the sheet feeder.  
Index  
Slide the paper guide to the left side of the paper.  
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Printing ideas 23  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size and orientation:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose the paper size for your document. To  
choose a custom paper size, see Printing on custom size paper.  
c Choose Portrait or Landscape orientation.  
d Click OK.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
Index  
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Printing ideas 24  
c Choose:  
Plain for the Paper Type.  
Better or Best for the Print Quality.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
Step 3: Print your document  
Click Print.  
Index  
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Printing ideas 25  
Printing cards  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 10 greeting cards, index cards, photo cards, or postcards at a time,  
depending on the thickness of the cards.  
Step 1: Load the cards  
If your cards came with instructions, read them  
carefully.  
Make sure the print side is facing you.  
Load the cards vertically against the right side of the  
paper support.  
Note: Make sure you do not push the cards too far  
into the sheet feeder.  
Index  
Slide the paper guide to the left side of the cards.  
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Printing ideas 26  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size and orientation:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose the card size for your document. To  
select a custom size paper, see Printing on custom size paper.  
c Choose Portrait or Landscape orientation.  
d Click OK.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
Index  
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Printing ideas 27  
c Choose:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Paper Type: Glossy/Photo Paper for photo cards or Plain for other types of  
cards.  
Print Quality: Better or Best for photo cards or Normal for other types of cards.  
Note: Higher print quality settings result in better quality documents but may take  
longer to print.  
Step 3: Print your cards  
Click Print.  
Note: To prevent smudging, remove each photo card as it exits the printer and let  
it dry before stacking.  
Index  
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Printing ideas 28  
Printing envelopes  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 10 envelopes at a time, depending on the thickness of the envelopes.  
Step 1: Load the envelopes  
Note: Do not use envelopes with holes, windows,  
deep embossing, metal clasps, string ties, or  
metal folding bars. Make sure your  
envelopes are unused and undamaged.  
Make sure the print side is facing you.  
Make sure the stamp location is in the upper left corner.  
Load the envelopes vertically against the right side of  
the paper support.  
Index  
Make sure you do not push the envelopes too far into the sheet feeder.  
Slide the paper guide to the left side of the envelopes.  
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Printing ideas 29  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose an envelope size and orientation:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose the appropriate envelope size.  
To select a custom envelope size, see Printing on custom size paper.  
c Select Landscape orientation.  
Note: Many software applications are designed to override the envelope settings  
in Page Setup. Make sure Landscape orientation is also selected in your  
software application.  
d Click OK.  
Index  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
c Choose Plain for the Paper Type.  
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Printing ideas 30  
Step 3: Print your envelopes  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click Print.  
Index  
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Printing ideas 31  
Printing color images in black and white  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Printing color images with black ink conserves the ink in your color cartridge.  
Note: This setting is only available if there is a black print cartridge installed.  
You can print up to 100 sheets of plain paper at a time, depending on the thickness of the  
paper.  
Step 1: Load the paper  
For help, see Basic printing.  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 From the software application File menu, choose Print.  
Index  
2 From the pop-up menu in the upper left of the Print dialog  
box, choose Color.  
3 Select Built-In Color Matching.  
4 From the Document Color pop-up menu, choose Black Only.  
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Printing ideas 32  
5 Customize your document following the steps in Basic printing or Printing ideas.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Step 3: Print your document  
Click Print.  
Index  
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Printing ideas 33  
Printing labels  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 25 sheets of labels at a time, depending on the thickness of the sheets.  
Step 1: Load the labels  
Use only labels designed for inkjet printers.  
If your labels came with instructions, read them  
carefully.  
Make sure there are no missing or curled labels.  
Make sure the print side is facing you.  
Load the labels vertically against the right side of the  
paper support.  
Note: Make sure you do not push the label sheets too far into the sheet feeder.  
Index  
Do not print within 1 mm (0.04 in.) of the edge of a label.  
Slide the paper guide to the left side of the labels.  
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Printing ideas 34  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size and orientation:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size area, choose A4 or Letter.  
c Choose Portrait or Landscape orientation.  
d Click OK.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
Index  
Plain for the Paper Type.  
Better or Best for the Print Quality.  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
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Printing ideas 35  
Step 3: Print your labels  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click Print.  
Index  
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Printing ideas 36  
Printing on custom size paper  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Follow these steps to print your document on custom size paper.  
Step 1: Load the custom size paper  
Make sure the paper size fits within these dimensions:  
Width: 76 to 216 mm (3 to 8.5 in.)  
Height: 127 to 355.6 mm (5 to 14 in.)  
Make sure the print side is facing you.  
Load the paper vertically against the right side of the paper  
support.  
Do not push the paper too far into the sheet feeder.  
Slide the paper guide to the left side of the paper.  
For help, see Basic printing.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Printing ideas 37  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Create a custom paper size:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose Edit Custom Paper Sizes.  
c Click New.  
d From the Units pop-up menu, choose Inches (in.) or Millimeters (mm).  
e Type the dimensions for your custom paper size.  
f From the Kind pop-up menu, choose Letter, Envelope, or Card.  
g Type a unique name for your custom paper size in the Paper Size Name box.  
h Click Save.  
Index  
j Click OK on the Page Setup dialog box.  
2 To choose a print quality, paper type, or orientation other than the default settings, see  
Understanding the printer software.  
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Printing ideas 38  
Step 3: Print your document  
1 From the software application File menu, choose Print.  
2 Click Print.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Printing ideas 39  
Printing an iron-on transfer  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 25 iron-on transfers at a time, depending on the thickness of the iron-on  
transfers. You may want to print your iron-on transfer on plain paper before loading the iron-on  
transfers and changing printer settings.  
Step 1: Load the iron-on transfers  
If your paper came with instructions, read them carefully.  
Make sure the print (blank) side is facing you.  
Load the iron-on transfers vertically against the right side of  
the paper support.  
Note: Make sure you dont push the iron-on transfers  
too far into the sheet feeder.  
Index  
Slide the paper guide to the left side of the iron-on transfers.  
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Printing ideas 40  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page  
Setup.  
b From the Paper Size pop-up menu, choose A4 or U.S.  
Letter.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
c Choose:  
Index  
Iron-On Transfer for the Paper Type.  
Normal for the Print Quality.  
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Printing ideas 41  
Step 3: Print your iron-on transfers  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click Print.  
Note: To prevent smudging, remove each iron-on transfer as it exits the printer  
and let it dry before stacking.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Printing ideas 42  
Printing transparencies  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 25 transparencies at a time, depending on the thickness of the  
transparencies.  
Step 1: Load the transparencies  
Use only transparencies designed for inkjet printers.  
If your transparencies came with instructions, read them  
carefully.  
The rough (print) side of the transparencies should face  
you. If the transparencies have a removable strip, make  
sure each strip faces away from you and down.  
Load the transparencies vertically against the right side of  
the paper support.  
Index  
Note: Make sure you dont push the transparencies too far into the sheet feeder.  
Slide the paper guide to the left side of the transparencies.  
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Printing ideas 43  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose A4 or U.S. Letter.  
c Click OK.  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
c Choose:  
Index  
Transparency for the Paper Type  
Normal or Better for the Print Quality  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
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Printing ideas 44  
Step 3: Print your transparencies  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click Print.  
Note: To prevent smudging, remove each transparency as it exits the printer and  
let it dry before stacking.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Printing ideas 45  
Printing your document in reverse order  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Step 1: Load the paper  
For help, see Basic printing.  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size:  
a From the software application File menu, choose Page  
Setup.  
b From the Paper Size pop-up menu, choose the paper size suitable for your  
document.  
c Click OK.  
Index  
2 Choose a paper type and print quality:  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
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Printing ideas 46  
c Choose the paper type and print quality suitable for your document.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
3 From the pop-up menu in the upper left corner of the Paper Type/Quality dialog box,  
choose General.  
4 Select Print Last Page First.  
Step 3: Print your document  
Click Print.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Printing ideas 47  
Printing a banner  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can print up to 20 sheets of banner paper at a time. The maximum paper size is 120  
inches.  
Load only the amount of paper your banner requires.  
Step 1: Load the banner paper  
1 Remove any paper from the sheet feeder.  
2 Lower the top portion of the paper support.  
3 Place the stack of banner paper behind the printer.  
Note: Loading excess banner paper or pushing  
the paper too far into the printer may  
cause a paper jam. For help, see  
Clearing paper misfeeds or jams.  
Index  
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Lexmark Z33  
Printing ideas 48  
4 Load the unattached, leading edge of the first  
page into the sheet feeder with the right side  
against the paper support. The print side  
should be facing you.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
5 Slide the paper guide to the left edge of the  
paper.  
Step 2: Customize the printer settings  
For help, see Understanding the printer software.  
1 Choose a paper size and orientation:  
a From the software application File menu, choose Page Setup.  
b From the Paper Size pop-up menu, choose Banner (A4) or Banner (Letter).  
Note: If you dont choose Banner, the banner paper may cause a paper jam. For  
Index  
help, see Clearing paper misfeeds or jams.  
c Choose Portrait or Landscape orientation.  
d Click OK.  
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Printing ideas 49  
2 Choose a paper type and print quality:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a From the software application File menu, choose Print.  
b From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
c Choose:  
Plain for the Paper Type.  
Normal for the Print Quality.  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
Step 3: Print your banner  
Click Print.  
Index  
Note: After your banner prints, extend the paper support all the way up for your  
next print job.  
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Lexmark Z23  
Lexmark Z33  
Maintenance 50  
This section contains information to help you maintain your printer.  
Replacing the print cartridges  
Aligning the print cartridges  
Preserving the print cartridges  
Storing an extra print cartridge  
Ordering supplies  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Maintenance 51  
Replacing the print cartridges  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Before you install a new or replacment cartridge, remove the used one.  
Removing the used cartridge  
1 Make sure the Power light is on.  
2 Raise the front cover.  
The print cartridge carrier moves to the loading  
position, unless the printer is busy.  
3 Remove the used print cartridge. Store it in an  
airtight container or dispose of it properly. If you  
own a Lexmark Z13 printer, you can store the  
cartridge in the print cartridge storage unit (see  
Storing an extra print cartridge).  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Maintenance 52  
Installing a cartridge  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
For best results, use Lexmark supplies. Refilling cartridges can affect print quality and cause  
damage to the printer.  
1 If youre installing a new cartridge, remove  
the sticker and transparent tape.  
Warning: Do not touch the gold contact  
areas on the back and bottom of  
the print cartridge.  
2 Click your printer name for instructions on  
installing print cartridges:  
Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Maintenance 53  
Lexmark Z13  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Your printer shipped with a color print cartridge (P/N 10N0026). You may also purchase a  
black cartridge (P/N 10N0016) separately. For more information, see Ordering supplies.  
Your printer uses one print cartridge at a time: either a black or a color cartridge. To install a  
print cartridge:  
a
Open the  
cartridge  
carrier lid.  
b Insert the print  
cartridge into  
the carrier.  
c
Close the  
carrier lid  
completely.  
d
Close the front cover.  
Continue with Specifying  
cartridge settings in the  
printer software.  
Index  
Note: To extend the life of your color print cartridge, print black and white  
documents with a black print cartridge.  
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Maintenance 54  
Lexmark Z23  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Your printer shipped with a color print cartridge (P/N 10N0026). You may also purchase a  
black cartridge (P/N 10N0016) separately. For more information, see Ordering supplies.  
Your printer can print with one of the following cartridge configurations:  
A color cartridge by itself in the left carrier  
A black cartridge by itself in the right carrier  
Both a color and a black cartridge  
To install a print cartridge:  
Open the  
cartridge  
carrier lid.  
Insert the print  
cartridge into  
the carrier.  
Close the  
carrier lid  
completely.  
Close the front cover. Continue  
with Specifying cartridge  
settings in the printer  
software.  
a
b
c
d
Index  
Note: To extend the life of your color print cartridge and improve printing speed,  
install a black print cartridge along with the color cartridge.  
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Lexmark Z33  
Maintenance 55  
Lexmark Z33  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Your printer came with two print cartridges: a color cartridge (P/N 10N0026) and a black  
cartridge (P/N 10N0016).  
Your printer can print with one of the following cartridge configurations:  
A color cartridge by itself in the left carrier  
A black cartridge by itself in the right carrier  
Both a color and a black cartridge  
To install a print cartridge:  
a
Open the  
cartridge  
carrier lid.  
b
Insert the print  
cartridge into  
the carrier.  
c
Close the  
carrier lid  
completely.  
d
Close the front cover.  
Continue with Specifying  
cartridge settings in the  
printer software.  
Index  
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Maintenance 56  
Specifying cartridge settings in the printer software  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Before you specify the cartridge settings in the printer software, install the print cartridges.  
For help, see Replacing the print cartridges.  
After you install the cartridge, the Control Panel and Cartridge Setup dialog box open  
automatically.  
1 Choose the type of print cartridge you installed.  
2 Specify whether the cartridge is a New Cartridge or an Old Cartridge (one that has  
been used before).  
Note: If an Old Cartridge (one that has been used before) is incorrectly identified  
as a New Cartridge your ink levels in the Control Panel may be incorrect.  
3 Click OK.  
4 If you installed a new cartridge, select Yes to print an alignment page.  
Index  
5 Follow the instructions on the screen to complete the cartridge alignment. For help,  
see Aligning the print cartridges.  
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Maintenance 57  
Aligning the print cartridges  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Normally, you only align print cartridges after installing or replacing a print cartridge.  
However, you may also need to align the print cartridges when:  
Printed characters are improperly formed or misaligned.  
Vertical, straight lines are wavy.  
To align the print cartridges:  
1 Load plain paper in the printer. For help, see Load the paper.  
2 From the Apple menu, choose Control Panels.  
3 Choose the Control Panel for your printer.  
Index  
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Maintenance 58  
4 On the Cartridges tab, click Align Cartridges.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
An alignment page with several alignment patterns prints. Each pattern has a number  
under it. Depending on the cartridges you have installed, the number of alignment  
patterns will vary.  
Index  
Note: If the alignment page doesnt print, make sure you completely removed the  
sticker and transparent tape from the print cartridges.  
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Maintenance 59  
5 From the printed page, find the number under the darkest arrow. For example, in  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
alignment group A, number 3 is the darkest.  
6 Click the arrows in the Align Cartridges dialog box to display the number that matches  
the darkest arrow on the printed page.  
7 Click OK.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Maintenance 60  
Preserving the print cartridges  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
To ensure the longest life from your print cartridge and optimum performance from your  
printer:  
Keep a new print cartridge in its packaging until you are ready to install it.  
Do not remove a print cartridge from the printer except to replace, clean, or store it in  
the cartridge storage unit (Lexmark Z13 printer only) or another airtight container. The  
print cartridge will not print correctly if left exposed for an extended period of time. For  
more information, see Storing an extra print cartridge.  
Lexmarks printer warranty does not cover repair of failures or damage caused by a refilled  
cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can  
affect print quality and cause damage to the printer. For best results, use Lexmark supplies.  
Index  
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Lexmark Z13  
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Lexmark Z33  
Maintenance 61  
Storing an extra print cartridge  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Note: These instructions apply only to the Lexmark Z13 printer.  
Attaching the print cartridge storage unit to the printer  
1 Insert the tabs on the print cartridge  
storage unit into the slots on the back of  
your printer.  
2 Snap the storage unit securely into place.  
Index  
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Maintenance 62  
Inserting a print cartridge in the  
storage unit  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
1 Insert the extra print cartridge into the  
storage unit.  
2 Push the cartridge down and then back to  
lock it into the storage unit.  
Removing a print cartridge from the  
storage unit  
1 Push the print cartridge down.  
2 Pull the print cartridge away from your  
printer and out of the storage unit.  
Index  
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Lexmark Z13  
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Lexmark Z33  
Maintenance 63  
Ordering supplies  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can order supplies from the Lexmark Web site at www.lexmark.com.  
Item  
Part number  
10N0026  
Color cartridge  
Black cartridge  
USB cable  
10N0016  
12A2405  
Power supply  
Low Volt: 14D0300  
High Volt: 14D0301  
Index  
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Troubleshooting 64  
This section contains information to help you solve printing problems.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Solving general printing problems  
Solving printer software installation problems  
Understanding error messages and flashing lights  
Resolving unsuccessful or slow printing  
Recovering when your computer stops responding  
Clearing paper misfeeds or jams  
Improving print quality  
Index  
Improving print speed  
Solving specialty paper problems  
Reducing ink usage  
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Troubleshooting 65  
Solving general printing problems  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
When you have a printing problem, first make sure:  
The power supply is plugged into the printer and a properly grounded electrical outlet.  
The printer is turned on, and there are no lights blinking. For help, see  
Understanding error messages and flashing lights.  
The USB cable is securely attached to both the computer and the printer.  
The printer software is installed correctly. For help, see Solving printer software  
installation problems.  
The paper is loaded correctly. For help, see Load the paper.  
The printer is set as the default printer. To set the printer to default status:  
a Highlight the printer icon on your desktop.  
b From the Printing menu, select Set Default Printer.  
Index  
Hubs or other devices, such as scanners or fax machines, are disconnected from your  
printer. Connect the printer directly to your computer. Print a test page from the  
Control Panel. For help, see Printing a test page.  
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Troubleshooting 66  
Printing a test page  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
1 From the Apple menu, choose Control Panels.  
2 Choose the Control Panel for your printer.  
3 On the Cartridges tab, click Print a Test Page.  
If the test page prints, the printer is functioning properly. If the test page doesnt print,  
see Solving printer software installation problems or Resolving unsuccessful or  
slow printing.  
Index  
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Troubleshooting 67  
Solving printer software installation problems  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
If the printer software does not install properly, a communications error message appears  
when you try to print. You may need to uninstall the printer software, and then reinstall it.  
Uninstalling the printer software  
1 Insert the printer software CD into your CD-ROM drive.  
The Lexmark Installer screen appears.  
2 Click Uninstall.  
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Troubleshooting 68  
Installing printer software  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You can install the printer software using the CD that came with your printer, or you can  
download it from the Lexmark Web site at www.lexmark.com.  
Using the CD that came with your printer  
1 Close all open software applications.  
2 When your desktop appears, insert the printer software CD.  
The Lexmark Installation screen appears.  
3 Click Install and Agree.  
4 Choose the country or region closest to you, and then click Continue.  
5 Click Yes to print an alignment page.  
An alignment page prints.  
Index  
If the alignment page doesnt print, make sure:  
You installed the print cartridges correctly.  
If the paper is jammed, you follow the instructions on the error message that  
displays on your screen.  
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Troubleshooting 69  
6 Follow the instructions on the dialog box to enter alignment values using the page  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
printed in step 5.  
7 Click Finished.  
Note: A desktop printer icon is automatically created unless multiple printers are  
detected.  
Using the World Wide Web  
Note: Before you begin, make sure Stuffit Expander is loaded on your system.  
1 From the Lexmark Web site at www.lexmark.com select the appropriate driver for  
your operating system.  
2 Double-click the binhex (.hqx) file to download and install.  
3 Follow the instructions on your screen to install the printer software.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 70  
Understanding error messages and flashing lights  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click the topic that best describes your problem:  
Paper Jam message  
The Paper Feed light is blinking  
Ink Low message  
The Paper Feed light blinks twice and  
the Power light is blinking  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 71  
Paper Jam message  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
When you have a paper jam, the Paper Feed light blinks and an error message appears on  
your screen. For help clearing the paper jam, see The printer has a paper jam.  
Ink Low message  
Note: If the ink in your cartridge is low, an error message appears on your  
screen. The lights on the printer do not blink.  
A print cartridge is running out of ink. Purchase a new print cartridge. For help installing it,  
see Replacing the print cartridges.  
The Paper Feed light is blinking  
If the printer is out of paper:  
a Load more paper. For help, see Load the paper.  
b Press the Paper Feed button.  
Index  
If the printer has a paper jam, see The printer has  
a paper jam.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 72  
The Paper Feed light blinks twice and the  
Power light is blinking  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
The print cartridge carrier is stalled.  
1 Check your computer screen for error messages.  
2 Turn the printer off.  
3 Wait a few seconds, and then turn the printer back on. For more help, see Clearing  
paper misfeeds or jams.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 73  
Resolving unsuccessful or slow printing  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
If your printer does not print or is printing slowly, make sure:  
The printer software is installed correctly. For help, see Solving printer software  
installation problems.  
The USB cable is securely attached to both the printer and the computer.  
The printer is plugged into an outlet and is turned on.  
You remove any extra devices, and connect the printer directly to the USB port.  
If there is still a problem, click the topic that best describes it:  
Printer is plugged in, but  
Printer ejects a blank page after appearing to  
doesnt print  
print  
Test page does not print  
Printer prints very slowly  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 74  
Printer is plugged in, but doesnt print  
Make sure:  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
The printer is turned on.  
The paper is loaded correctly and not pushed too far into the sheet feeder. For help,  
see Basic printing. If the paper is jammed, see Clearing paper misfeeds or jams.  
The printer is not being held or paused. To check the printer status:  
a From the desktop, double-click the icon for your printer.  
b Make sure the Hold button is not depressed.  
Print a test page from the Control Panel. For help, see Printing a test page  
If the test page prints, the printer is functioning properly.  
If it doesnt print, see Test page does not print.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 75  
Test page does not print  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Check the USB cable connections.  
Check the power supply connections and verify that the printer is plugged into an  
electrical outlet.  
Make sure paper is correctly loaded. For help, see Basic printing.  
Make sure the print cartridge is properly installed. For help, see Replacing the print  
cartridges.  
If the paper is jammed, see Clearing paper misfeeds or jams.  
Make sure the printer is set as the default printer. To set the printer to default status:  
a Highlight the printer icon on your desktop.  
b From the Printing menu, select Set Default Printer.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 76  
Printer ejects a blank page after appearing to print  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
You remove the sticker and transparent tape from the print cartridge. For help, see  
Replacing the print cartridges.  
The printer is set as the default printer. To set the printer to default status:  
a Highlight the printer icon on your desktop.  
b From the Printing menu, select Set Default Printer.  
Your print cartridge does not have clogged nozzles. Try Cleaning the print cartridge  
nozzles.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 77  
Printer prints very slowly  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Close any software applications not in use.  
Check the document you are printing. Photos and graphics may take longer to print  
than regular text. Documents that are large or that contain background images may  
also take longer to print.  
Decrease the Print Quality setting to Normal or Quick Print.  
Note: Higher print quality settings result in better quality documents, but may  
take longer to print.  
Check your computer resources. Consider increasing the virtual memory for your  
computer or increasing memory size for your software application or purchasing more  
Random Access Memory (RAM).  
If there is still a problem, restart your Macintosh computer to maximize the amount of memory  
available.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 78  
Recovering when your computer stops responding  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
If your Macintosh computer locks up while your document is printing, you may need to turn off  
the printer and the computer. When you turn them back on, the printer driver spooler may  
attempt to start printing the job that was in the queue before the computer locked up. This  
could cause your system to lock up again.  
To recover from this problem:  
1 Turn the printer and the computer off.  
2 Hold down the Shift key and turn on the computer.  
3 Continue to hold the Shift key until you see the Mac OS screen and the words  
Extensions Off.  
4 Release the Shift key.  
5 Locate the printer icon on your desktop. The inactive printer spooler has an X over it.  
6 Double-click the icon to open the printer dialog box.  
7 Drag your print jobs to the trash can.  
Index  
8 Restart the computer to enable extensions.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 79  
Clearing paper misfeeds or jams  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click the topic that best desribes your problem:  
Paper misfeeds or multiple sheets  
The printer has a paper jam  
feed through the printer  
The printer does not feed envelopes  
or specialty paper  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 80  
Paper misfeeds or multiple sheets feed through the printer  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Make sure:  
Your paper is recommended for inkjet printers.  
You dont load too much paper into the sheet feeder. Depending on the thickness of  
the paper, the sheet feeder can hold up to 100 sheets of paper. For help, see Basic  
printing.  
You dont force the paper into the printer. Align the top edge of letter size paper with  
the top of paper support.  
The paper support is fully extended.  
The paper guide is against the left edge of the paper.  
The paper guide does not cause the paper to bow in the sheet feeder.  
The printer is on a flat, level surface.  
Index  
The printer settings you have chosen are correct for the type of document you are  
printing. For help, see Basic printing or Printing ideas.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 81  
The printer does not feed envelopes or specialty paper  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Make sure:  
You select the appropriate envelope size or specialty paper in the Page Setup dialog  
box and Print dialog box. For help, see Printing ideas.  
You are using a specialty paper or envelope size supported by your printer.  
Your software application is designed to print envelopes. For help, check your  
software application documentation.  
Your printer feeds plain paper without problems. If it does, load the envelopes or  
specialty paper vertically against the right side of the sheet feeder. Slide the paper  
guide to the left edge of the envelopes. For help, see Printing ideas.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 82  
The printer has a paper jam  
When the printer has a paper jam, the Paper Feed light blinks.  
1 Turn the printer off.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
2 Turn the printer back on.  
3 If the printer does not automatically eject the page:  
a Turn the printer off.  
b Pull firmly on the paper to remove it. If you cannot reach the paper, raise the front  
cover, pull the paper out, and then close the front cover.  
c Turn the printer on.  
Note: When you load paper, make sure the paper is not pushed too far into the  
sheet feeder. For example, the top of letter size paper should align with the  
top of the paper support.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 83  
Improving print quality  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
If print quality is not as high as you expected, you may need to adjust your margin settings,  
choose a higher print quality, align the print cartridges, or clean the nozzles. Click one of the  
topics below for more information on how you can improve your print quality.  
Adjusting the margin settings  
Cleaning the print cartridge nozzles  
Choosing a higher print quality  
Wiping the print cartridge nozzles and  
contacts  
Aligning the print cartridges  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 84  
Adjusting the margin settings  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Like other printers, your printer cannot print on the extreme left, right, top, or bottom edges of  
a page.  
Margin  
Minimum setting  
Left and Right  
6.35 mm (0.25 in.) for most paper sizes  
3.37 mm (0.133 in.) for A4 paper size  
Top  
1.7 mm (0.067 in.)  
Bottom  
12.7 mm (0.5 in.) for most print jobs  
19.0 mm (0.75 in.) for best quality  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 85  
Choosing a higher print quality  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
1 From the software application File menu, choose Print.  
2 From the pop-up menu in the upper left of the Print dialog box, choose Paper Type/  
Quality.  
3 Choose Better or Best for the Print Quality.  
Note: Higher print quality settings result in better quality, but may take longer to  
print.  
4 From the Paper Type pop-up menu, choose the appropriate paper type.  
5 Click Print.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 86  
Cleaning the print cartridge nozzles  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Cleaning the print cartridge nozzles forces ink through the nozzles to clear any that are  
clogged. A test page prints so you can see if the cleaning process is successful.  
Clean the nozzles when:  
Printed characters are improperly formed or misaligned.  
White dashes appear in graphics or printed text.  
Print is smudged or too dark.  
Colors on print jobs are faded or they differ from the colors on the screen.  
Vertical, straight lines are not smooth.  
To clean the print nozzles:  
1 Load plain paper in the printer. For help, see Load the paper.  
2 From the Apple menu, choose Control Panels.  
3 Choose the Control Panel for your printer.  
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Lexmark Z23  
Lexmark Z33  
Troubleshooting 87  
4 On the Cartridges tab, click Clean Print Nozzles.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
The printer prints a nozzle test pattern similar to the one shown  
Broken lines at  
the top of the  
page indicate  
clogged nozzles.  
Unbroken lines  
at the bottom of  
the page  
indicate the  
nozzles were  
cleaned.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 88  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
When you install a:  
Black cartridge  
These purge lines print:  
1 black purge line  
Color cartridge  
3 purge lines: magenta, yellow, and cyan  
Black and color cartridge  
4 purge lines: magenta, yellow, cyan, and black  
Note: If the correct number of purge lines did not print, replace your print  
cartridge with another print cartridge. For help, see Replacing the print  
cartridges.  
5 Compare the lines above the purge lines to the lines below. Look for a break in the  
lines. A broken line indicates clogged nozzles.  
If the bottom line still has breaks, clean the print nozzles up to two more times.  
Index  
If the print quality is satisfactory after running the test three times, the print cartridge  
nozzles are clean. You do not need to complete the remaining steps.  
If the print quality of both sets of lines is not satisfactory after running the test three  
times:  
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Lexmark Z13  
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Troubleshooting 89  
a Remove, and then reinstall the print cartridges. For help, see Replacing the print  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
cartridges.  
b Repeat the nozzles test. If the lines are still broken, continue with Wiping the print  
cartridge nozzles and contacts.  
Wiping the print cartridge nozzles and contacts  
If the print quality does not improve after cleaning the print nozzles, there may be dried ink on  
the nozzles or contacts.  
1 Remove the print cartridge. For help, see Replacing the print cartridges.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 90  
2 Dampen a clean, lint-free cloth with water.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
a
Hold the cloth against  
the nozzles for about  
three seconds. Gently  
blot and wipe in one  
direction.  
b
Use another clean  
section of cloth. Hold the  
damp cloth against the  
contacts for about three  
seconds. Gently blot and  
wipe in one direction.  
Print  
nozzles  
Contacts  
3 Reinstall the print cartridge, and then run the nozzle test again. For help, see  
Cleaning the print cartridge nozzles.  
Index  
If the print quality still does not improve, replace your print cartridge with a new one.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 91  
Improving print speed  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
From the software application File menu, choose Print.  
1 From the pop-up menu in the upper left corner, choose Paper Type/Quality.  
2 Choose Quick Print or Normal Print Quality for faster speed.  
3 Click Print.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 92  
Solving specialty paper problems  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Click the topic that best desribes your problem:  
Glossy or photo papers or  
Printer does not feed envelopes or  
transparencies stick together  
specialty paper  
Transparencies or photos contain  
white lines  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 93  
Glossy or photo papers or transparencies stick together  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Remove each page as it exits the printer and let it dry before stacking.  
Use a photo paper or transparency designed for an inkjet printer.  
Make sure you loaded the paper correctly (with print side facing you) and selected the  
appropriate settings in the printer software. For help, see Printing photos or Printing  
transparencies.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 94  
Transparencies or photos contain white lines  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Make sure you loaded the paper correctly (with print side facing you) and selected the  
appropriate settings in the printer software. For help, see Printing transparencies or  
Printing photos.  
Select a higher print quality such as Better or Best. For help, see Basic printing.  
Clean the print nozzles. For help, see Cleaning the print cartridge nozzles.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 95  
Printer does not feed envelopes or specialty paper  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Make sure:  
You select the appropriate envelope size or specialty paper in the printer software. For  
help, see Printing ideas.  
You are using a specialty paper or envelope size that your printer supports.  
Your printer is not being held or paused. To check the printer status:  
a From your desktop, double-click the icon for your printer.  
b From the Printing menu, make sure Stop Print Queue is not selected  
Your software application is designed to print envelopes. For help, check your  
software application documentation.  
Your printer feeds plain paper without problems. If it does, load envelopes vertically  
against the right side of the sheet feeder. Slide the paper guide to the left side of the  
envelopes. For help printing envelopes, see Printing envelopes.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Troubleshooting 96  
Reducing ink usage  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
To save ink:  
1 From the software application File menu, choose Print.  
2 From the pop-up menu in the upper left corner of the Print dialog box, select Paper  
Type/Quality.  
3 Choose Quick Print to use the least amount of ink.  
4 Click OK.  
If you own a Lexmark Z23 or Lexmark Z33 printer, you can save color ink when you have both  
print cartridges loaded. To save color ink, see Printing color images in black and white.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 97  
This section contains information regarding legal notices and your printer warranty.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Edition notice  
Trademarks  
Cautions and warnings  
Electronic emission notices  
Statement of limited warranty  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 98  
Edition notice  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
January 2001  
The following paragraph does not apply to any country where such provisions are  
inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS  
PUBLICATION AS ISWITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR  
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not  
allow disclaimer of express or implied warranties in certain transactions; therefore, this  
statement may not apply to you.  
This publication could include technical inaccuracies or typographical errors. Changes are  
periodically made to the information herein; these changes will be incorporated in later  
editions. Improvements or changes in the products or the programs described may be made  
at any time.  
Comments about this publication may be addressed to Lexmark International, Inc.,  
Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In  
the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services  
Department, Westhorpe House, Westhorpe, Marlow, Bucks SL7 3RQ. Lexmark may use or  
distribute any of the information you supply in any way it believes appropriate without  
incurring any obligation to you. You can purchase additional copies of publications related to  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 99  
this product by calling 1-800-553-9727. In the United Kingdom and Eire, call 0628-481500. In  
other countries, contact your point of purchase.  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
References in this publication to products, programs, or services do not imply that the  
manufacturer intends to make these available in all countries in which it operates. Any  
reference to a product, program, or service is not intended to state or imply that only that  
product, program, or service may be used. Any functionally equivalent product, program, or  
service that does not infringe any existing intellectual property right may be used instead.  
Evaluation and verification of operation in conjunction with other products, programs, or  
services, except those expressly designated by the manufacturer, are the users  
responsibility.  
© Copyright 2001 Lexmark International, Inc.  
All rights reserved.  
UNITED STATES GOVERNMENT RESTRICTED RIGHTS  
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication,  
or disclosure by the Government is subject to restrictions as set forth in subparagraph  
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-  
7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 100  
Trademarks  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,  
registered in the United States and/or other countries. Color Jetprinter is a trademark of  
Lexmark International, Inc.  
Apple, Mac OS, and Macintosh are trademarks of Apple Computer, Inc., registered in the  
United States and other countries.  
Other trademarks are the property of their respective owners.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 101  
Cautions and warnings  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
CAUTION! A caution identifies something that might cause you harm.  
Warning: A warning identifies something that might damage your printer hardware  
or software.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 102  
Electronic emission notices  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Federal Communications Commission (FCC) compliance  
information statement  
The Lexmark Z13 Color Jetprinter,Type 4104; Lexmark Z23 Color Jetprinter, Type 4105; and  
Lexmark Z33 Color Jetprinter, Type 4105 have been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) this device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may cause  
undesired operation.  
The FCC Class B limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate  
radio frequency energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
Index  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 103  
Connect the equipment into an outlet on a circuit different from that to which the  
Printer overview  
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Maintenance  
Troubleshooting  
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receiver is connected.  
Consult your point of purchase or service representative for additional suggestions.  
The manufacturer is not responsible for any radio or television interference caused by using  
other than recommended cables or by unauthorized changes or modifications to this  
equipment. Unauthorized changes or modifications could void the user's authority to operate  
this equipment.  
Note: To assure compliance with FCC regulations on electromagnetic  
interference for a Class B computing device, use a properly shielded and  
grounded cable such as Lexmark part number 12A2405. Use of a  
substitute cable not properly shielded and grounded may result in a  
violation of FCC regulations.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 104  
Note: Any questions regarding this compliance information statement should be  
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directed to:  
Director of Lab Operations  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
Industry Canada compliance statement  
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations.  
Avis de conformité aux normes dIndustrie Canada  
Index  
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le  
matériel brouilleur du Canada.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 105  
European Community (EC) directives conformity  
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This product is in conformity with the protection requirements of EC Council directives  
89 336/EEC and 73/23/EEC on the approximation and harmonization of the laws of the  
Member States relating to electromagnetic compatibility and safety of electrical equipment  
designed for use within certain voltage limits.  
A declaration of conformity with the requirements of the directives has been signed by the  
Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny,  
France.  
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.  
The United Kingdom Telecommunications Act 1984  
This apparatus is approved under the approval number NS/G/1234/J/100003 for the indirect  
connections to the public telecommunications systems in the United Kingdom.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 106  
Statement of limited warranty  
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Notices  
Lexmark International, Inc., Lexington, KY  
This warranty applies to the United States and Canada. For customers outside the U.S. and  
Canada, refer to the country-specific warranty information that came with your printer.  
Lexmark Z13 Color Jetprinter  
Lexmark Z23 Color Jetprinter  
Lexmark Z33 Color Jetprinter  
This Statement of Limited Warranty applies to this product if it was originally purchased for  
your use, and not for resale, from Lexmark or a Lexmark remarketer, referred to in this  
statement as Remarketer.”  
Warranty  
Index  
Lexmark warrants that this product:  
Is manufactured from new parts, or new and serviceable used parts, which perform  
like new parts  
Is free from defects in material and workmanship  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 107  
Conforms to Lexmarks official published specifications  
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Is in good working order  
If this product does not function as warranted during the warranty period, contact a  
Remarketer or Lexmark for repair or replacement (at Lexmarks option) without charge.  
If this product is a feature or option, this statement applies only when that feature or option is  
used with the product for which it was designed. To obtain warranty service, you may be  
required to present the feature or option with the product.  
If you transfer this product to another user, warranty service under the terms of this statement  
is available to that user for the remainder of the warranty period. You should transfer proof of  
original purchase and this statement to that user.  
Warranty service  
The warranty period is 12 months and starts on the date of original purchase as shown on the  
purchase receipt.  
Index  
To obtain warranty service you may be required to present proof of original purchase.  
Warranty service will be provided at a Remarketer or a Lexmark designated location. You  
may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and  
suitably packaged to a Lexmark designated location. You are responsible for loss of, or  
damage to, a product in transit to the Remarketer or the designated location.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 108  
When warranty service involves the exchange of a product or part, the item replaced  
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becomes the property of the Remarketer or Lexmark. The replacement may be a new or  
repaired item. The replacement item assumes the remaining warranty period of the original  
product.  
Replacement is not available to you if the product you present for exchange is defaced,  
altered, in need of a repair not included in warranty service, or damaged beyond repair. Also,  
such product must be free of any legal obligations and restrictions.  
Before you present this product for warranty service, remove all programs, data, and  
removable storage media.  
For further explanation of your warranty alternatives and the nearest Lexmark authorized  
servicer in your area, please contact Lexmark at 1-800-539-6275, or on the World Wide Web  
at www.lexmark.com.  
Free remote technical support is provided for this product throughout its warranty period. For  
products no longer covered by a Lexmark warranty, technical support may only be available  
for a fee.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 109  
Extent of warranty  
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Maintenance  
Troubleshooting  
Notices  
We do not warrant uninterrupted or error-free operation of a product.  
Warranty service does not include repair of failures caused by:  
Modification or attachments  
Accidents or misuse  
Unsuitable physical or operating environment  
Maintenance by anyone other than Lexmark or a Lexmark authorized servicer  
Operation of a product beyond the limit of its duty cycle  
Failure to have installed a maintenance kit as specified (if applicable)  
Use of printing media outside of Lexmark specifications  
Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and  
Index  
Use of other than Lexmark product or component  
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED  
IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED,  
WILL APPLY AFTER THIS PERIOD.  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 110  
Limitation of liability  
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Notices  
Your sole remedy under this Statement of Limited Warranty is set forth in this section. For any  
claim concerning performance or nonperformance of Lexmark or a Remarketer for this  
product under this Statement of Limited Warranty, you may recover actual damages up to the  
limit set forth in the following paragraph.  
Lexmark's liability for actual damages from any cause whatsoever will be limited to the  
greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This  
limitation of liability will not apply to claims by you for bodily injury or damage to real property  
or tangible personal property for which Lexmark is legally liable. In no event will Lexmark be  
liable for any lost profits, lost savings, incidental damage, or other economic consequential  
damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such  
damages. Lexmark is not liable for any claim by you based on a third party claim.  
This limitation of remedies also applies to any developer of materials supplied to Lexmark.  
Lexmarks and the developers limitations of remedies are not cumulative. Such developer is  
an intended beneficiary of this limitation.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Notices 111  
Additional rights  
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Maintenance  
Troubleshooting  
Notices  
Some states do not allow limitations on how long an implied warranty lasts, or do not allow  
the exclusion or limitation of incidental or consequential damages, so the limitations or  
exclusions contained above may not apply to you.  
This warranty gives you specific legal rights. You may also have other rights which vary from  
state to state.  
Index  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Index 112  
computer locks up 78  
conserving color ink 31  
contacts, print  
wiping 89  
loading 36  
settings 20  
greeting cards  
loading 25  
A
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
aligning print cartridges 57  
settings 26  
B
I
banner paper  
loading 47  
improving print quality 83  
index cards  
D
settings 47  
downloaded printer driver,  
installing 69  
loading 25  
settings 26  
C
cards 25  
Ink Low message 71  
installing  
printer software 68  
iron-on transfers 39  
loading 39  
E
loading 25  
settings 26  
envelopes  
cartridge storage unit 60, 61  
cartridges  
loading 28  
error messages  
Ink Low 71  
storing 61  
settings 40  
cartridges, print 51  
aligning 57  
Paper Jam 71  
L
cleaning 86  
F
foils  
labels  
Index  
loading 33  
part numbers 63  
preserving 60  
removing 51  
coated paper  
loading 19  
settings 34  
lights, flashing 70  
loading  
G
banner paper 47  
cards 25  
coated paper 19  
glossy paper  
loading 19  
settings 20  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Index 113  
custom size paper 36  
envelopes 28  
foils 42  
part numbers 63  
preserving 60  
removing 51  
P
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
Paper Feed light 71  
paper guide 15  
Paper Jam message 70  
Paper Type/Quality options 7  
part numbers  
black cartridge 63  
color cartridge 63  
photo paper  
glossy paper 19  
index cards 25  
iron-on transfers 39  
labels 33  
photo paper 19  
premium paper 22  
transparencies 42  
print cartridge contacts,  
wiping 89  
print cartridges 51  
Print Last Page First 7  
print nozzles  
cleaning 86  
wiping 89  
Print Quality 7  
printer driver  
loading 19  
settings 20  
pop-up menus  
Color 8  
M
installing 68  
uninstalling 67  
printer software  
installing 68  
uninstalling 67  
printer status 74  
printing color images in black  
and white 31  
printing problems  
specialty paper 92  
purge lines 88  
margins, minimum settings 84  
messages, error  
Ink Low 71  
Kind 37  
Paper Size 48  
Paper Type/Quality 7  
Units 37  
Paper Jam 70  
Watermark 5  
postcards  
N
Index  
loading 25  
settings 26  
nozzle test 86  
nozzles, print  
cleaning 86  
wiping 89  
Power light 72  
print cartridge  
aligning 57  
R
O
cleaning 86  
ordering 63  
release tab  
ordering supplies 63  
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Lexmark Z13  
Lexmark Z23  
Lexmark Z33  
Index 114  
locating 15  
supplies, ordering 63  
Printer overview  
Basic printing  
Printing ideas  
Maintenance  
Troubleshooting  
Notices  
using 15  
removing print cartridges 51  
T
test page  
printing 66  
setting recommendations  
banner paper 47  
cards 26  
transparencies  
loading 42  
coated paper 20  
custom size paper 37  
envelopes 29  
settings 43  
troubleshooting  
error messages 70  
flashing lights 70  
paper feeding 79  
print quality 83  
specialty paper 92  
t-shirt transfers 39  
foils 43  
glossy paper 20  
greeting cards 26  
index cards 26  
iron-on transfers 40  
labels 34  
U
photo paper 20  
postcards 26  
uninstalling printer software 67  
USB cable  
Index  
transparencies 43  
software, printer  
installing 68  
uninstalling 67  
specialty paper 15, 18  
solving problems with 92  
W
warranty statement 106  
Watermark options 5  
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