Kyocera Scanner KM 3650w User Manual

KM-3650w  
General Operation Manual  
Please read the General Operation Manual before using this machine. Keep it close to the machine for  
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easy reference.  
TABLE OF CONTENTS  
Chapter 1 Before Use  
Page  
1- 2  
1. 1 Originals Prohibited from Duplication  
1. 2 Features  
1- 3  
1. 3 Specifications  
1. 3. 1 General  
1. 3. 2 Printer part  
1. 3. 3 Scanner part  
1- 4  
1- 4  
1- 5  
1- 6  
1. 4 Appearance  
1. 4. 1 Front view  
1. 4. 2 Rear view  
1- 7  
1- 7  
1- 8  
1. 5 Specifications for the Scan Original  
1- 9  
1. 6 Specifications for the Printing Paper  
1. 6. 1 Papers not available to use  
1. 6. 2 Keeping the paper in the custody  
1. 6. 3 Measures against environmental condition  
1- 12  
1- 12  
1- 13  
1- 14  
Chapter 2 Basic Operations  
Page  
2- 2  
2. 1 Turning on the Machine  
2. 2 Turning off the Machine  
2- 3  
2- 4  
2- 9  
2- 13  
2- 14  
2- 15  
2- 16  
2. 3 Replacement of Roll Paper  
2. 4 Replacement of Toner Cartridge  
2. 5 Set of Cut Sheet Paper to the Bypass Feeder  
2. 6 Copying  
2. 7 Emergent Stop of Scan or Copy  
2. 8 Dehumidifying the Roll Paper (Option)  
Chapter 3 Error Correction  
Page  
3- 2  
3- 2  
3- 2  
3- 5  
3- 6  
3- 8  
3- 11  
3- 12  
3- 12  
3. 1 Operator Call Errors  
3. 1. 1 Paper jam  
3. 1. 1. 1 Paper jam in the Roll Deck. Set the roll paper correctly.  
3. 1. 1. 2 Paper jam in the bypass feeder. Remove the paper.  
3. 1. 1. 3 Paper jam in internal area. Open the cover, and remove the paper.  
3. 1. 1. 4 Paper jam in exit area. Open the cover, and remove the paper.  
3. 1. 1. 5 Original Jam. Open the cover, and remove the original.  
3. 1. 2 Open errors  
3. 1. 2. 1 Cover is open. Close the Cover. or Printer is starting up.  
(1)  
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3. 1. 2. 2 Roll Deck is open. Close the Roll Deck.  
3. 1. 2. 3 Close the scanner cover.  
3. 1. 3 Other messages  
3- 14  
3- 15  
3- 16  
3- 16  
3- 16  
3- 17  
3- 17  
3- 18  
3. 1. 3. 1 Set XX roll paper to the Roll Deck.  
3. 1. 3. 2 Set a paper to the bypass feeder.  
3. 1. 3. 3 Toner empty. Replace the toner cartridge.  
3. 1. 3. 4 In Warm Sleep Mode  
3. 1. 3. 5 In Power Save Mode  
3. 2 Service Call Errors  
3- 19  
Chapter 4 Maintenance  
Page  
4- 2  
4- 2  
4- 4  
4- 6  
4. 1 Cleaning of Each Part  
4. 1. 1 Scanner Unit  
4. 1. 2 Print Engine  
4. 1. 3 Operation Panel  
(2)  
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Chapter 1  
Before Use  
Page  
1- 2  
1. 1 Originals Prohibited from Duplication  
1. 2 Features  
1- 3  
1. 3 Specifications  
1. 3. 1 General  
1. 3. 2 Printer part  
1. 3. 3 Scanner part  
1- 4  
1- 4  
1- 5  
1- 6  
1. 4 Appearance  
1. 4. 1 Front view  
1. 4. 2 Rear view  
1- 7  
1- 7  
1- 8  
1. 5 Specifications for the Scan Original  
1- 9  
1. 6 Specifications for the Printing Paper  
1. 6. 1 Papers not available to use  
1. 6. 2 Keeping the paper in the custody  
1. 6. 3 Measures against environmental condition  
1- 12  
1- 12  
1- 13  
1- 14  
1-1  
Chapter 1 Before Use  
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1. 1 Originals Prohibited from Duplication  
Some kind of original is not allowed to copy.  
You may be punished by the law if only you possess the copy of some kind of original.  
We recommend you to consider enough before you copy such original.  
[Originals prohibited from copying by the law]  
1. Currency (Bill, Money, Bank Note, etc.) or Government issued Negotiable Instruments  
(National Bonds, Security, Local Debt Bonds, etc.) are prohibited from copying.  
2. Foreign Currency or Foreign Negotiable Instruments are prohibited from copying.  
3. Without permission to make replica from Government, unused postal stamps or government  
postcards are prohibited from copying.  
4. Government issued revenue stamps, or certificate stamps which are prescribed by Liquor  
Tax Act or the Commodity Tax Act are prohibited from copying.  
[Special items to be cared]  
1. Government warns to copy private issued securities (stock certificate, draft, check, goods  
ticket, etc.), commutation ticket or book of tickets, excluding that some specific company  
copies such originals as many as it requires for its own business.  
2. We recommend you not to copy freely such originals as government issued passport, public  
or private issued licenses, automobile inspection certification, IDs and tickets like pass or  
meal.  
Reference Law  
Regulations to control fake currency and  
Bond.  
Prohibited items to copy  
Currency (Bill, Money, Bank Note, etc.),  
Government issued Negotiable Instruments  
(National Bonds, Security, Local Debt Bonds,  
etc.)  
Control Law against Forged & faked  
Foreign Currency or Foreign Negotiable  
Foreign Currency, Bill, Bank Note and Bond Instruments  
Forged postal stamps control law  
Forged revenue stamps control law  
Unused postal stamps or government postcards  
Government issued revenue stamps, and  
certificate stamps prescribed by Liquor Tax Act  
or Commodity Tax Act  
Currency similarity securities Control Law  
Private issued securities (stock, draft, check,  
goods ticket, etc.), commutation or book tickets  
[Originals protected by the copyright]  
Except for personnel or family use or similar purpose, such originals as book, music, paintings,  
printed copy, maps, drawings, movie and pictures are prohibited from copying because these  
items are protected by the copyright.  
1-2  
Chapter 1 Before Use  
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1. 2 Features  
(1) KM-3650w is a Multi-Function Printer which is available for scan, copy and print.  
(2) The operation speed is 60mm per second.  
(Metric)  
(Inch)  
-
2.6ppm/E  
4.4ppm/D Landscape  
(3) The maximum print width is 914mm (36 inches) wide, and the minimum one is 279mm or 11”.  
The maximum print length is 3600mm (in case of 36” paper), and the minimum one is  
210mm or 8.5”.  
(4) 600dpi Print Head and optimum Image Process System realize the highest image quality.  
(5) The print image is more stabilized by adoption of minute toner for mono-component  
development.  
(6) The combination of a unique development system and mono-component minute toner can  
produce a high definition line, distinctive greyscale and consistent solid black.  
100% of toner can be used as this development system generates no Waste Toner.  
1-3  
Chapter 1 Before Use  
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1. 3 Specifications  
1. 3. 1 General  
Subject  
Model  
Configuration  
Specification  
KM-3650w  
Console  
Maximum power  
consumption  
1500W (Including Scanner, Controller Unit and every option)  
Acoustic noise  
Idling  
Printing  
Impulse sound  
Max. 54db  
Max. 60db  
Max. 65db  
EN ISO7779  
Ozone  
Dimensions  
Max. 0.1ppm (Measurement method under UL Standard)  
1525mm (Width) x 746mm (Depth) x 1230mm (Height)  
(Angle of Operation Panel is 45 degrees and trays are installed.)  
About 210kg (1 roll)  
Weight  
About 217kg (2 roll)  
Environmental condition  
for usage  
(Temperature)  
10 to 32 degrees Centigrade  
(Humidity)  
20 to 85% RH  
Interface  
Input power  
Network Interface (10 BASE-T / 100 BASE-TX)  
In U.S.A. : 120V plus/minus 10%, 60Hz, 15A  
In Europe : 220-240V plus 6% or minus 10%, 50Hz, 10A  
NOTE  
The above specifications may change without notice.  
1-4  
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1. 3. 2 Printer part  
Subject  
Specification  
Printing method  
Photoreceptor  
Print speed  
LED Array Electro photography  
Organic Photoconductive Drum  
60mm per second  
(Metric)  
(Inch)  
-
2.6ppm/E 4.4ppm/D Landscape  
Print head  
Resolution of print head  
Print width  
LED Array  
600dpi x 600dpi  
Maximum  
Minimum  
914mm (36 inches)  
297mm or 11” (Roll paper)  
210mm (Cut sheet paper)  
Print length  
Maximum  
Plain paper  
3600mm (36” paper)  
Or “3 x each standard length” (34” or narrower)  
2 x each standard length  
1 x each standard length  
Tracing  
Film  
Minimum  
210mm  
NOTE  
A longer print than the above lengths is available optionally.  
(24 meters max.)  
But note that we will not guarantee the image quality or  
reliability of paper feeding if the print is longer than the above  
lengths.  
Warm up time  
Shorter than 5 minutes  
(At 23oC, 60%RH, the rated voltage, and plain paper is used)  
24 seconds (D Landscape / 100% / Roll1)  
Heat and Pressure Rollers  
First print time  
Fusing method  
Development method  
Media  
Dry type non-magnetic mono-component toner  
(Recommended Media)  
Plain Paper  
Tracing Paper  
Film  
64 to 80g/m2 US Bond (PB-20)  
US Vellum (XV-20)  
4MIL (PF4DME)  
Storage of consumables (Toner cartridge)  
Store the cartridge within the temperature range from 0 to  
35 degrees Centigrade and within the humidity range from 10  
to 85% RH.  
NOTE  
The above specifications may change without notice.  
1-5  
Chapter 1 Before Use  
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1. 3. 3 Scanner part  
Subject  
Specification  
Reading sensor  
Contact Image Sensor (CIS)  
(5 pieces of A4 sized CIS)  
LED  
Light source  
Scanning speed  
Setting of original  
Starting point of scan  
Scan width  
65mm/sec.  
Face up  
Center  
Max. : 914mm (36”)  
Min. : 279.0mm (11”)  
Max. : 3,600mm  
Scan length  
Min. :  
210mm (8.3”)  
Margin area  
3mm from leading, trailing and both side edges  
600dpi  
600, 400, 300, 200, 100dpi  
Sheet through type  
Max. : 0.60mm  
Min. : 0.05mm  
Optical resolution  
Digital resolution  
Original transportation  
Transportable original  
thickness  
NOTE  
If the thickness is thinner than 1.6mm, it can be transported.  
But we will not guarantee the image quality and reliability of  
original transportation.  
NOTE  
The above specifications may change without notice.  
1-6  
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1. 4 Appearance  
1. 4. 1 Front view  
6
5
4
7
8
3
2
1
9
10  
11  
12  
No. Name  
Function  
Turns on/off the machine.  
Guides the original to the Scanner Unit straight.  
Makes copy/scan operations.  
Stops copying or scanning emergently.  
Receives the original ejected from the Scanner Unit.  
Reads the image pattern of original in scan and copy.  
Open the Toner Hatch (Original Table) to access the  
Toner Cartridge.  
1
2
3
4
5
6
7
Main Switch  
Original Guides  
Operation Panel  
Emergent Stop Button  
Original Tray  
Scanner Unit  
Toner Hatch  
(Original Table)  
Put the original here and feed it into the Scanner Unit in  
scan or copy.  
8
9
Engine Unit Open Lever  
Bypass Feeder  
Opens the Engine Unit.  
Feeds a cut sheet paper.  
10 Roll Deck  
Holds the roll paper.  
(1 roll paper can be set normally. 2 roll papers are  
available is optional Roll Deck 2 is provided.)  
Receives the prints (copies) ejected from the Copy Exit.  
Counts the total amount of prints.  
11 Print Tray  
12 Counter  
1-7  
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1. 4. 2 Rear view  
1
2
3
4
5
6
No. Name  
Function  
1
2
Exit Cover  
LAN Port  
Open the Exit Cover to access the paper jam.  
Connects the KM-3650w to the network.  
(Do not connect telephone line.)  
3
Dehumidify Heater Switch  
(Option)  
Turns on the Dehumidify Heater.  
4
5
6
Inlet Socket  
Breaker  
Print Guide Trays  
Connect the Power Cord.  
Shuts off the AC power.  
Guide the prints to the Print Tray.  
1-8  
Chapter 1 Before Use  
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1. 5 Specifications for the Scan Original  
A scan original must satisfy the following specifications.  
Thickness  
Width  
0.05mm to 0.6mm  
279.4mm to 914.4mm  
(11” to 36”)  
Length  
210mm to 3,600mm  
Do not scan the following kinds of original, because you may damage the original or scanner itself!  
Sticked with paste  
Paste  
Torn  
Folded (Leading edge)  
So much curled  
(Diameter is smaller than  
50mm.)  
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Not square  
Wet image  
Wet  
Made of metal or fabric  
Metal  
Fabric  
Patched  
Clipped or stapled  
Clipped  
Stapled  
1-10  
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Rough surface  
(Carbon paper for example)  
Rough surface  
Punched  
1-11  
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1. 6 Specifications for the Printing Paper  
1. 6. 1 Papers not available to use  
Do not use the following kinds of printing paper because you may damage the print engine!  
So much curled paper  
Folded paper  
Creased paper  
Torn paper  
Punched paper  
1-12  
Chapter 1 Before Use  
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Paper that has already been  
used for printing  
Very slippery paper  
Very sticky paper  
Very thin and soft paper  
OHP Film  
CAUTION  
Do not use the paper with staple, or do not use such conductive paper as aluminium foil and  
carbon paper.  
Such paper may become cause for the fire.  
NOTE  
(1) Print image may become light if printed on a paper of rough surface.  
(2) Print image may become defective if the print paper is much curled.  
(3) It will become a cause for paper jam, poor quality image or crease of paper if you  
use a paper that does not satisfy the specification.  
(4) Do not use a paper of which surface is very special, such as thermal paper, art paper,  
aluminium foil, carbon paper and conductive paper.  
1. 6. 2 Keeping the paper in the custody  
Keep the paper in the custody taking care of the following matters.  
1. Do not expose the paper to the direct sunlight.  
2. Keep the paper away from high humidity. (It must be less than 70%)  
3. Put the paper on a flat place  
4. If you keep the paper in the custody, which you have already unpacked, put it into the  
polyethylene bag to avoid the humidity.  
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1. 6. 3 Measures against environmental condition  
Take measures to meet with the environmental condition as shown below.  
Humidity Possible problem  
(%)  
Measures  
Low  
“Void of image”, “crease of paper” and 1. Install the humidifier in the room, and  
other problems occurs when you print  
with plain paper and tracing paper.  
humidify the room air.  
2. Remove the paper from the machine  
right after the completion of print, and  
keep it in a polyethylene bag.  
“Void of image” occurs when you print If you will not make print soon, remove  
with tracing paper.  
the tracing paper from the machine and  
keep it in a polyethylene bag.  
Remove the paper from the machine after  
everyday use, and keep it in a  
polyethylene bag.  
40%  
70%  
“Void of image” occurs when you print If you will not make print soon, remove  
with plain paper and tracing paper.  
the tracing paper from the machine and  
keep it in a polyethylene bag.  
“Void of image”, “crease of paper” and 1. Turn on the Dehumidify Heater of the  
other problems occurs when you print  
with plain paper and tracing paper.  
KM-3650w.  
2. Remove the paper from the machine  
right after the completion of print, and  
keep it in a polyethylene bag.  
High  
NOTE  
(1) The machine is not equipped with the Dehumidify Heater initially as it is an optional part.  
(You need to purchase it separately.)  
Turn it on when the humidity is higher than 65%.  
Refer to [2. 8 Dehumidifying the Roll Paper (Option)] on page 2-18 for the detail.  
(2) “Void of image” and “crease of paper” are the most popular problem you will encounter  
when the humidity condition is very high or very low.  
Normal Print  
Crease of paper  
If the media is humidified ;  
Normal Print  
Void of image  
If the media is humidified ;  
1-14  
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Chapter 2  
Basic Operations  
Page  
2- 2  
2. 1 Turning on the Machine  
2. 2 Turning off the Machine  
2. 3 Replacement of Roll Paper  
2- 3  
2- 4  
2- 9  
2- 13  
2- 14  
2- 15  
2- 16  
2. 4 Replacement of Toner Cartridge  
2. 5 Set of Cut Sheet Paper to the Bypass Feeder  
2. 6 Copying  
2. 7 Emergent Stop of Scan or Copy  
2. 8 Dehumidifying the Roll Paper (Option)  
2-1  
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2. 1 Turning on the Machine  
1. Plug the machine into an exclusive wall outlet.  
WARNING  
(1) Do not handle the Power Plug with wet hands, or you may receive an electrical shock.  
(2) Make sure to earth the machine for your safety.  
(3) Do not plug the printer into a multi-wiring connector in which other devices are  
plugged. It may overheat the outlet and may result in a fire.  
(4) The outlet must satisfy the following conditions.  
In U.S.A. : 120V, plus/minus 10%, 50/60Hz and 15A  
In Europe : 220-240V plus 6% or minus 10%, 50/60Hz and 10A  
2. Press the Power Switch on the right side of the KM-3650w to turn on the machine.  
Power Switch  
Press this side.  
3. The Ready Indicator lights when the KM-3650w gets ready.  
Make scan, copy or print when it gets ready  
NOTE  
Scan function is option.  
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2. 2 Turning off the Machine  
1. Press the Power Switch on the right side of the KM-3650w to turn off the machine.  
Power Switch  
Press this side.  
CAUTION  
Do not unplug the KM-3650w for 1 minute after turning it off.  
The Controller Unit requires 1 minute to completely shut down after you switch off  
the KM-3650w.  
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2. 3 Replacement of Roll Paper  
Roll 2 is an optional part.  
The machine is equipped with the Roll 2 in the following instruction.  
NOTE  
Note that a paper jam tends to occur at the time of roll end.  
1. Pull up the Lever (1) and draw out the Roll Deck (2).  
2
1
2. Remove the Roll Spool (3) with paper core from the Roll Deck.  
3
3
NOTE  
Confirm that the machine has finished the printing operation completely before opening the  
Roll Deck.  
If you open it during printing, a paper jam may occur.  
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3. Press down the Lever (4) to release the paper core, and then pull out the Roll Spool (3) from  
the paper core.  
4
3
4. Loosen the knob (5), slide the position of Paper Guide (6) according to the width of roll paper  
you will set, and then fix the Paper Guide (6) tightening the knob (5).  
6
5
NOTE  
Align the triangle mark (7) of the Paper Guide  
with each size guide (8).  
7
8
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5. Pressing down the Lever (4), insert the Roll Spool (3) to the core of new roll paper.  
3
4
NOTE  
(1) Be careful of the winding direction of roll paper at this time.  
(2) Try to rotate the Roll Spool after inserting to  
the roll paper to check whether or not it  
firmly holds the roll paper.  
Move up the Lever (4) if the paper is not held  
firmly.  
A paper jam may occur if it is not held firmly.  
4
6. Install the Roll Spool (3) with new roll paper to the  
Roll Deck.  
3
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7. Insert the leading edge of roll paper under the Guide Plate (9) until the edge touches the  
feeding roller.  
Then rotate the Paper Feeding Knob (10) clockwise so that the feeding rollers catch the roll  
paper.  
9
10  
NOTE  
In case of Roll 2, rotate the Paper Feeding Knob  
of rear side (11).  
11  
8. When the feeding rollers catch the paper, hold and pull the dent part (12) to the arrow direction  
to open the paper guide, and rotate the Paper Feeding Knob (10) until the leading edge comes  
out from the slit about 10cm.  
Leading edge  
12  
of roll paper  
10  
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9. Slide the Cutter Knob (12) fully from one side to  
another side to cut the leading edge.  
Remove the paper portion after cutting.  
12  
NOTE  
Slide the Cutter Knob completely until stopped at the end, or a paper jam occurs.  
10. Rewind the roll paper a little to place the leading edge as the following photo.  
Place the leading  
edge here.  
11. Close the Roll Deck (2) finally.  
2
NOTE  
Make sure to close the Roll Deck firmly until locked at the correct position.  
A paper jam may occur if not locked firmly.  
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2. 4 Replacement of Toner Cartridge  
1. Open the Toner Hatch (Original Table) (1).  
1
2. Slide the green Lever (2) to the right to unlock the Toner Cartridge.  
(Lever (2) is held automatically.)  
2
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3. Pressing down the Cartridge Lock Lever (3), rotate  
the body (4) of cartridge to the arrow direction  
some revolutions until it stops.  
(You can close the toner supplying hole of the  
cartridge firmly by this treatment.)  
3
4
NOTE  
The toner may drop from the toner supplying  
hole, and it may scattered into the machine or  
on the floor if you remove the Toner Cartridge  
without closing the toner supplying hole (5).  
5
4. Pressing down the Cartridge Lock Lever (3), bring  
up the left side of the Toner Cartridge first , and  
then remove the whole cartridge from the machine.  
3
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5. Shake the new Toner Cartridge several times left  
and right to make the toner smooth.  
6. Pressing down the Cartridge Lock Lever (3), fit the pin (6) on the left side of cartridge to the  
groove (7) on the machine side.  
6
3
7
NOTE  
Confirm that the Cartridge Lock Lever (3) firmly locks the Toner Cartridge at the correct  
position. (It must be at a level position.)  
Good  
No good  
Press down completely.  
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7. Rotate the body (4) of the cartridge to the arrow  
direction some revolutions to open the toner  
supplying hole.  
(You may feel tight when rotating the body (4).)  
4
NOTE  
(1) Confirm that the projection (8) is fitted into  
the notch (9).  
8
9
(2) The Lever (2) may not lock the cartridge at  
this point of time, as it rotates and locks the  
cartridge automatically when Toner Hatch  
(Original Table) is closed.  
2
8. Close the Toner Hatch (Original Table) (1) finally.  
1
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2. 5 Set of Cut Sheet Paper to the Bypass  
Feeder  
1. Open the Bypass Feeder (1).  
1
2. Put the cut sheet paper on the table along with the concerning size mark, and then insert it into  
the Bypass Feeder.  
When the paper touches the feeding roller, the machine automatically carries and sets the  
paper at the proper position.  
2-13  
Chapter 2 Basic Operations  
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2. 6 Copying  
1. Move the position of the Original Guides (1)  
according to the width of original.  
1
2. Put the original on the Original Table with face up.  
Insert it under the Scanner Unit along with the original Guides.  
When the leading edge touches the original feeding roller, the machine automatically carries  
the original to scan its image.  
Scan starts automatically.  
NOTE  
(1) You need to press the Start Key on the  
Operation Panel to start copying if the Auto  
Start is OFF.  
Start Key  
(2) It the original is curled “up”, stretch the original well to make it be out of curl before setting  
to the scanner.  
2-14  
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2. 7 Emergent Stop of Scan or Copy  
Press the Emergent Stop Button (1) on the Scanner Unit if you will stop scanning or copying  
emergently in the middle.  
1
NOTE  
The original is stopped at the time you press the Emergent Stop Button.  
The printing paper is cut at the same time and it is ejected.  
2-15  
Chapter 2 Basic Operations  
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2. 8 Dehumidifying the Roll Paper (Option)  
If the roll paper is humidified, it may cause several kinds of poor quality.  
Poor quality you will experience most will be “crease of paper” and “void of image”.  
Normal Print  
Crease of paper  
If the media is humidified ;  
Normal Print  
Void of image  
If the media is humidified ;  
Turn on the Dehumidify Heater if the room air is so humidified (higher than 65%) to prevent the  
above kinds of poor quality.  
You may be able to fix the above kinds of problem.  
NOTE  
The machine is not equipped with the Dehumidify Heater initially as it is an optional part.  
Purchase the Dehumidify Heater separately and install to the machine if necessary.  
Ask to the service personnel for the detail.  
To turn on the Dehumidify Heater, press the H side of the Dehumidify Heater Switch on the back of  
the machine. (Press its L side to turn off.)  
H (ON)  
L (OFF)  
Dehumidify Heater Switch  
2-16  
Chapter 2 Basic Operations  
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Chapter 3  
Error Correction  
Page  
3- 2  
3- 2  
3- 2  
3- 5  
3- 6  
3- 8  
3- 11  
3- 12  
3- 12  
3- 14  
3- 15  
3- 16  
3- 16  
3- 16  
3- 17  
3- 17  
3- 18  
3. 1 Operator Call Errors  
3. 1. 1 Paper jam  
3. 1. 1. 1 Paper jam in the Roll Deck. Set the roll paper correctly.  
3. 1. 1. 2 Paper jam in the bypass feeder. Remove the paper.  
3. 1. 1. 3 Paper jam in internal area. Open the cover, and remove the paper.  
3. 1. 1. 4 Paper jam in exit area. Open the cover, and remove the paper.  
3. 1. 1. 5 Original Jam. Open the cover, and remove the original.  
3. 1. 2 Open errors  
3. 1. 2. 1 Cover is open. Close the Cover. or Printer is starting up.  
3. 1. 2. 2 Roll Deck is open. Close the Roll Deck.  
3. 1. 2. 3 Close the scanner cover.  
3. 1. 3 Other messages  
3. 1. 3. 1 Set XX roll paper to the Roll Deck.  
3. 1. 3. 2 Set a paper to the bypass feeder.  
3. 1. 3. 3 Toner empty. Replace the toner cartridge.  
3. 1. 3. 4 In Warm Sleep Mode  
3. 1. 3. 5 In Power Save Mode  
3. 2 Service Call Errors  
3- 19  
3-1  
Chapter 3 Error Correction  
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3. 1 Operator Call Errors  
3. 1. 1 Paper jam  
When a paper jam occurred, any of the following messages will be displayed.  
Paper jam in paper the Roll Deck. Set the roll paper correctly.  
Paper jam in the bypass feeder. Remove the paper.  
Paper jam in internal area. Open the cover, and remove the paper.  
Paper jam in exit area. Open the cover, and remove the paper.  
Original Jam. Open the cover, and remove the original.  
3. 1. 1. 1 Paper jam in the Roll Deck. Set the roll paper correctly.  
“Paper jam in the Roll Deck” is displayed when the roll paper is mis-fed in the Roll Deck.  
1. Open the Roll Deck, and then rewind the roll paper.  
3-2  
Chapter 3 Error Correction  
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2. Insert the leading edge of roll paper under the under the Guide Plate (1) until the edge touches  
the feeding roller.  
Rotate the Paper Feeding Knob (2) clockwise so that the feeding rollers catch the roll paper.  
1
2
NOTE  
(1) If the leading edge is extremely torn or folded, cut it off with a cutter or scissors.  
(2) Rotate the Paper Feeding Knob of rear  
side (3) for the Roll 2.  
3
3. When the feeding rollers catch the paper, hold and pull the dent part (4) to the arrow direction  
to open the paper guide, and rotate the Paper Feeding Knob (2) until the leading edge comes  
out from the slit about 10cm.  
Leading edge  
of roll paper  
4
2
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4. Slide the Cutter Knob (5) fully from one side to  
another side to cut the leading edge.  
Remove the paper portion after cutting.  
5
NOTE  
Slide the Cutter Knob completely until stopped at the end, or a paper jam occurs.  
5. Rewind the roll paper a little to place the leading edge as the following photo.  
Place the leading  
edge here.  
6. Close the Roll Deck finally.  
NOTE  
Make sure to close the Roll Deck firmly until locked at the correct position.  
A paper jam may occur if not locked firmly.  
3-4  
Chapter 3 Error Correction  
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3. 1. 1. 2 Paper jam in the bypass feeder. Remove the paper.  
“Paper jam in the bypass feeder” is displayed when the cut sheet paper is mis-fed in the Bypass  
Feeder.  
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.  
1
2. Remove the paper just pulling it frontward.  
3. Close the Engine Unit.  
3-5  
Chapter 3 Error Correction  
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3. 1. 1. 3 Paper jam in internal area. Open the cover, and remove the  
paper.  
“Paper jam in internal area” is displayed when the paper is mis-fed in internal area of the machine.  
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.  
1
2. Remove the mi-fed paper (2).  
2
3-6  
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3. Close the Engine Unit firmly.  
NOTE  
Make sure to close the Engine Unit firmly until locked at the correct position.  
3-7  
Chapter 3 Error Correction  
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3. 1. 1. 4 Paper jam in exit area. Open the cover, and remove the paper.  
“Paper jam in exit area” is displayed when the paper is mis-fed in the exit area.  
1. Pull up the Engine Unit Open Levers (1) to open the Engine Unit.  
1
3-8  
Chapter 3 Error Correction  
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2. Check the position of the paper in the machine.  
If the paper is accessible from the front side as the  
right photo, go to the following procedure 3.  
If the paper is impossible to access from the front side because the end of paper is deep in the  
machine as the following photo, go to the following procedure 4.  
Paper  
3. Simply pull out the paper to the front side when  
accessible from the front side.  
3-9  
Chapter 3 Error Correction  
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4. If the paper is not accessible from the front side, hold both handles (2) and open the Exit  
Cover (3).  
2
3
5. Remove the paper pulling to the rear side.  
WARNING  
Do not touch any part in the Exit Cover because some parts are extremely hot, or you will be  
burnt.  
Also be careful not to get burnt when you touch the printing paper as it may be very hot.  
NOTE  
Toner may be sticking on the Fuser Roller after removing the mis-fed paper.  
This toner may be fused onto the next printing paper.  
3-10  
Chapter 3 Error Correction  
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3. 1. 1. 5 Original Jam. Open the cover, and remove the original.  
“Original jam” is displayed when the original is mis-fed in the Scanner Unit.  
1. Open the Scanner Unit pulling up the Levers (1), and then remove the original.  
1
2. Move the Scanner Unit a little to the rear side to unlock, and then close it.  
3-11  
Chapter 3 Error Correction  
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3. 1. 2 Open errors  
When any cover or unit of the machine is open, any of the following messages will be displayed.  
Cover is opened. Close the Cover. or Printer is starting up.  
Roll Deck is open. Close the Roll Deck.  
Close the scanner cover.  
3. 1. 2. 1 Cover is open. Close the Cover. or Printer is starting up.  
“Cover is open” is displayed when either Engine Unit or Toner Hatch (Original Table) is open.  
This message is also displayed when the machine is in the middle of starting up.  
1. Check if the Engine Unit is closed (locked) firmly.  
If not, close it firmly.  
NOTE  
The Engine Unit may be opened slightly  
(unlocked) even if it looks closed firmly.  
Engine Unit  
3-12  
Chapter 3 Error Correction  
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2. Check if the Toner Hatch (Original Table) is closed  
firmly.  
If not, close it firmly.  
NOTE  
The Toner Hatch (Original Table) may be  
opened slightly even if it looks closed firmly.  
Toner Hatch  
(Original Table)  
3. If the same error message is displayed although both Engine Unit and Toner Hatch (Original  
Table) are closed firmly, the machine is in the start up process.  
Wait for a while until the error message disappears automatically.  
3-13  
Chapter 3 Error Correction  
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3. 1. 2. 2 Roll Deck is open. Close the Roll Deck.  
“Roll Deck is open” is displayed when the Roll Deck is open.  
1. Check if the Roll Deck is closed firmly.  
If not, close it firmly.  
Roll Deck  
NOTE  
The Roll Deck may be opened slightly even if it looks closed firmly.  
3-14  
Chapter 3 Error Correction  
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3. 1. 2. 3 Close the scanner cover.  
“Close the scanner cover” is displayed when the Scanner Unit is open.  
1. Check if the Scanner Unit is closed firmly.  
If not, close it firmly.  
Scanner Unit  
NOTE  
The Scanner Unit may be opened slightly even if  
it looks closed firmly.  
3-15  
Chapter 3 Error Correction  
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3. 1. 3 Other messages  
The following messages will be displayed according to the situation.  
Set XX roll paper to the Roll Deck.  
Set a paper to the bypass feeder.  
Toner empty. Replace the toner cartridge.  
In Warm Sleep Mode  
In Power Save Mode  
3. 1. 3. 1 Set XX roll paper to the Roll Deck.  
When “Set XX roll paper to the Roll Deck” is displayed, set the roll paper of required size to the  
Roll Deck.  
(“XX” stands for the paper width.)  
Refer to [2.3 Replacement of Roll Paper] on page 2-4 for the way to set the roll paper.  
3. 1. 3. 2 Set a paper to the bypass feeder.  
When “Set a paper to the bypass feeder” is displayed, set a cut sheet paper to the Bypass Feeder.  
Refer to [2.5 Set of Cut Sheet Paper to the Bypass Feeder] on page 2-13 for the way to set the cut  
sheet paper.  
3-16  
Chapter 3 Error Correction  
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3. 1. 3. 3 Toner empty. Replace the toner cartridge.  
When “Toner empty.” is displayed, replace the Toner Cartridge with the new one.  
Refer to [2.4 Replacement of Toner Cartridge] on page 2-9 for the way to replace the Toner  
Cartridge.  
3. 1. 3. 4 In Warm Sleep Mode  
When “In Warm Sleep Mode.” is displayed, KM-3650w is in the Warm Sleep Mode to save the  
power consumption.  
Reference  
(1) The Warm Sleep Mode works automatically if you make no operation for the time  
specified in advance.  
The temperature maintained on the Fuser Unit is fallen down great degrees to save the  
power consumption.  
(2) The Warm Sleep Mode will be cancelled by the following 3 ways.  
Making a print from the network  
Inserting an original to the scanner  
Pressing any key on the Operation Panel  
Note that it takes some minutes to recover from the Warm Sleep Mode as the  
temperature of Fuser Unit must be raised again.  
(Print starts when the machine gets ready.)  
3-17  
Chapter 3 Error Correction  
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3. 1. 3. 5 In Power Save Mode  
When “In Power Save Mode.” is displayed, KM-3650w is in the Power Save Mode to save the  
power consumption.  
Reference  
(1) The Power Save Mode works automatically if you make no operation for the time  
specified in advance.  
The machine ceases controlling the temperature of Fuser Unit completely to save the  
power consumption. (Power Save Mode can save more power than Warm Sleep Mode.)  
(2) The Power Save Mode will be cancelled by the following 3 ways.  
Making a print from the network  
Inserting an original to the scanner  
Pressing any key on the Operation Panel  
Note that it takes some minutes to recover from the Power Save Mode as the  
temperature of Fuser Unit must be raised again.  
(Print starts when the machine gets ready.)  
3-18  
Chapter 3 Error Correction  
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3. 2 Service Call Errors  
You will note an error message “A significant error occurred. Call the service” on the operation  
panel if the machine has the fatal error.  
At this time one of the following sub messages is displayed also.  
Counter Error  
Cutter Error  
Developer Motor Error  
FPGA Error  
Fuser Low temp  
Fuser Motor Error  
Fuser Over temp  
HV Charger Error  
License Key Error  
Main Motor Error  
PLEASE CALL YOUR TRAINED SERVICE PERSONNEL TO RESOLVE THESE ERRORS.  
If any of the above errors is displayed:  
1. Turn off the machine, wait approximately 30 seconds, and then turn on the machine again.  
2. If the same error message is displayed, turn off the machine, and then unplug the machine  
from the wall outlet.  
Call your service personnel.  
3-19  
Chapter 3 Error Correction  
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Chapter 4  
Maintenance  
Page  
4- 2  
4- 2  
4- 4  
4- 6  
4. 1 Cleaning of Each Part  
4. 1. 1 Scanner Unit  
4. 1. 2 Print Engine  
4. 1. 3 Operation Panel  
4-1  
Chapter 4 Maintenance  
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4. 1 Cleaning of Each Part  
4. 1. 1 Scanner Unit  
Clean each Scan Glass, Feeding Rollers and Guide Plates once per a week, as the scan/copy  
image may become defective if these parts are dirty.  
1. Confirm that the machine is turned off.  
2. Open the Scanner Unit pulling up the Levers (1).  
1
3. Wipe each Scan Glass (2) and Feeding Rollers (3) with a soft cloth.  
Use the neutral detergent mixed with 50% of water as the cleaner.  
3
2
3
NOTE  
Do not use organic solvent, glass cleaner and anti-static spray for the cleaning.  
4-2  
Chapter 4 Maintenance  
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4. Wipe both the Upper Guide Plate (4) and the Lower Guide Plate (5) with a soft dry cloth.  
4
5
5. Move the Scanner Unit a little to the rear side to unlock, and then close it.  
4-3  
Chapter 4 Maintenance  
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4. 1. 2 Print Engine  
Clean each Guide Film and Guide Plate once per a week, as the toner or paper dust may  
accumulates on such part which may result in a defective print image.  
1. Confirm that the machine is turned off.  
2. Open the Engine Unit pulling up the Engine Unit Open Levers (1).  
1
3. Wipe each Guide Film (2) and Guide Plate (3) with a soft dry cloth to remove the toner or paper  
dust.  
2
3
4-4  
Chapter 4 Maintenance  
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NOTE  
(1) Photoconductive Drum (large green cylinder) right above the Guide Film.  
You need to replace the Drum if damaged, as it is a very important part in creating the  
print image.  
Be careful about the following matters.  
a.) Do not touch the drum.  
If you put your fingermark or oil on the Drum, it will cause for the defective image.  
b.) Take off such metal accessories as watch or ring.  
You will have to replace the Drum if you damage the Drum scratching with such  
accessories.  
c.) Do not leave the Upper Unit open for more than 10 minutes as the Drum is very  
sensitive to light. (Direct sunlight is very harmful.)  
Photoconductive Drum  
(2) Do not use water, organic solvent and alcohol for the cleaning.  
4. Close the Engine Unit.  
4-5  
Chapter 4 Maintenance  
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4. 1. 3 Operation Panel  
Clean the Operation Panel once per a week.  
1. Confirm that the machine is turned off.  
2. Wipe the Operation Panel with a dry cloth.  
NOTE  
Do not use water, alcohol, organic solvent and glass cleaner for the cleaning.  
4-6  
Chapter 4 Maintenance  
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For best results and machine performance, we recommend that you use only our original supplies for  
your products.  
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©2006  
is a trademark of Kyocera Corporation  
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2006.3  
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Rev.1.0  

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