HDP404
1080p DLP™ Projector
Users Manual v1.3
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TABLE OF CONTENTS
Safety Warnings
Introduction
Positioning the projector
Choosing the aspect ratio
4
5
7
8
Video connectors
Connecting a video device
8
9
9
9
9
9
Composite (RCA) video connection
S-video connection
Component (RCA) connection
SCART RGB connection
Digital connections
10
10
10
DVI connection
HDMI connection
Computer connections
RS-232 connections
10
10
Displaying an image
Adjusting the image
Shutting down the projector
11
11
12
Troubleshooting your setup
12
Using the remote control
Using the keypad buttons
Optimizing video images
Customizing the projector
15
15
16
16
Using the menus
Picture menu
Settings menu
16
17
19
Maintenance
22
22
22
Cleaning the lens
Replacing the projection lamp
Appendix
Red LED behavior and projector errors
23
24
24
25
25
Remote control discrete codes
Projector dimensions
Supported video formats
RS-232 terminal specs
Warranty Information
30
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Important Operating Considerations for Safety
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•
Place the projector in a horizontal position no greater than 15 degrees off axis.
Locate the projector in a well-ventilated area without any obstructions to intake or
exhaust vents.
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Do not place the projector on a tablecloth or other soft covering that may block the vents.
Locate the projector at least 4' (1.2 m) away from any heating or cooling vents.
Use only Knoll-approved ceiling mounts.
Use only the power cord provided. A surge-protected power strip is recommended.
Refer to this manual for proper startup and shutdown procedures.
In the unlikely event of the lamp rupturing, discard any edible items placed in the
surrounding area and thoroughly clean the area along all sides of the projector.
Wash hands after cleaning the area and handling the ruptured lamp. This product has a
lamp, which contains a very small amount of mercury. Dispose of it as required by local,
•
Follow these instructions to help ensure image quality and lamp life over the life of the projector.
Failure to follow these instructions may affect the warranty. For complete details of the warranty,
see the Warranty section at the end of this User's Guide.
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Introduction
Congratulations and thank you for your choice of a superior digital image projection device. Your
new Knoll projector is specifically designed for home cinema applications. The projector sets a
high standard using the latest DLP™ technology and new DNX video processing from
Pixelworks™. This projector has 1920 x 1080 resolution (1080p). Whether you are watching
movies or High Definition broadcasts or playing the latest video game, you will enjoy amazing
image quality. The unique design and color of the projector make it a welcome addition to your
home.
Status indicator panel
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Base
Zoom ring
Focus ring
Receiver (IR)
Product specifications
specifications are subject to change.
dealer.
M1-DA/DVI
12 VDC triggers
RS-232 IR input
HDMI
Rear Connector Panel
S-video
Composite RCA Component video
The projector provides the following connection options:
• M1-DA/DVI (Digital Visual Interface) for DVI connection an M1-DA to DVI adaptor is required.
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• HDMI™ (High Definition Multimedia Interface)
• Component (RCA)
• SCART RGB (you must enable this connector, see page 9)
• S-video
• Composite video (RCA)
See “Video connectors” on page 9 for details.
The projector also provides the following connectors:
• RS-232 for serial control (not included on the HD108)
• 12-volt DC output (see below)
12-volt DC output
The 3.5mm mini-jack trigger provides a 12-volt, 0.25 amp DC output. It provides a constant output
while the projector is on. It has numerous uses. For example, if you connect your projection
screen to the 12-volt DC output with the cable that came with your screen, when you turn on the
projector the screen will move down; when you turn the projector off, the screen will return to the
storage position.
12V+
ground
3.5mm plug 12VDC output
screen relay (see
screen manufacturer for details)
Setting up the Projector
There are a number of factors to consider when determining where to set up the projector,
including the size and shape of your screen, the location of your power outlets, and the distance
between the projector and the rest of your equipment. But here are some general guidelines.
NOTE: To ensure adequate cable access, do not place the
projector within 6 inches (0.15 m) of a wall or other object.
Position the projector on a flat surface (either on a table or ceiling mounted) at a right angle to the
screen.
The projector should be within 10 feet (3 m) of your power source and within 6 feet (1.8 m) of
your video source(s), unless good quality extension cables or baluns are to be used.
When installing the projector on the ceiling, refer to the installation guide that comes with the
Ceiling Mount Kit for more information. Knoll recommends use of the mount shipped with the
projector or the deluxe swivel Knoll CM26 ceiling mount. The addition of a CM20+6 extension bar
lowers the projector 6” per bar as required. The CM25EX is an adjustable extender that can lower
the projector 6.75” to 11” (17-28 cm). The ceiling mount kit may be sold separately.
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Position the projector the desired distance from the screen.
The distance from the lens of the projector to the screen, the zoom setting, and the video format
determine the size of the projected image.
Projector Positioning
The projected image becomes larger as the distance between the unit and screen increases.
The manual zoom allows the distance from the screen to be within a minimum and maximum
range. See the chart on the next page for details. The example below defines the screen height,
width, diagonal, offset, etc. Note the bottom of the image starts about below the lens center with a
horizontally or flat mounted projector.
HDP404 Projection Throw Distance 16:9 Video Screen:
Screen Diagonal
Minimum Distance
Maximum Distance
Screen offset
92"
149"
178"
16"
103"
166"
199"
18"
106"
171"
205"
19"
110"
178"
212"
20"
122.5"
198"
237"
23"
146.75"
237"
284"
26"
Viewing Area
45"x80" 50.5"x89.75" 52"x92" 54"x96" 60"x107" 72"x128"
MAXIMUM DISTANCE TO SCREEN (16:9) = 1.935 x SCREEN DIAGONAL SIZE
MINIMUM DISTANCE TO SCREEN (16:9) = 1.612 x SCREEN DIAGONAL SIZE
SCREEN OFFSET (IMAGE DROP OR RISE) (16:9) = 0.177 x SCREEN DIAGONAL SIZE
An interactive screen calculator (in Microsoft Excel format) is available at:
Anamorphic Lens
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Please note the HD404 projectors are designed for use with 16:9 screens. They
also have a built in scaler for use with 2.35:1 screens. To display images at the
highest definition possible in 2.35:1 or cinemascope (most major movies are
filmed in 2.35:1) an anamorphic lens is required. We recommend the Panamorph
brand, which has fixed, movable and motorized anamorphic lens for use with the
HDP404.
Choosing the aspect ratio
Aspect ratio is the ratio of the image width to
image height. HDTV and most DVDs are 16:9,
which is the default for this projector. When in
4:3 mode the projector places black bars on
both sides of the image. Native mode centers
the image and turns off the internal scaler so
that any resolution larger than the native
projector resolution is cropped on the edges.
Letterbox expands the image to fill the screen.
What you plan to project will also help you
choose between 4:3 and 16:9. For example,
most TV shows are 4:3, while most movies are
16:9. If you have a 16:9 screen, then you should
select an aspect ratio of 16:9 for anamorphic
movies and HDTV, and Native for 4:3 content. If
you have a 4:3 screen you should still use 16:9
for anamorphic movies or HDTV, but you also
have the option of using 4:3, Native, or Natural
Wide for 4:3 content. Keep in mind that
anamorphic movies only appear correctly if the
DVD player is set to output to a 16:9 television.
Natural Wide stretches a 4:3 image to fill the
entire 16:9 screen. The center two-thirds of the
image is unchanged; the edges of the image are
stretched.
Video Connectors
Component RCA
M1-DA/DVI
12 VDC triggers
RS-232 IR input
HDMI
Rear Connector Panel
S-video
Composite RCA Component video
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The first step for connecting video is determining what type of output connectors your video
Component RCA device has. If there is more than one output, select the one with the highest
quality. The best quality ranking, with 1 being the highest, is:
1. M1-DA/DVI or HDMI (both are digital inputs).
With a M1-DA to HDMI adaptor the HDP410, HDP420 and HDP460 have two HDMI inputs.
2. Component /SCART RGB video (RCAs)
3. S-video
4. Composite Video (RCA)
If your device has a VGA connector, you can use the M1-DA/DVI connector for a high-quality
image. Many PC game systems have VGA connectors.
Connecting a video device
You can connect video devices such as VCRs, DVD players, camcorders, digital cameras, video
game consoles, HDTV receivers, and TV tuners to the projector. Connect the audio from your
video device to your stereo system to get sound. You can connect the projector to most video
devices that can output video.
You cannot directly connect the coaxial cable that enters your house from a cable or
satellite company; the signal must pass through a tuner first. Examples of tuners are digital
cable boxes, VCRs, digital video recorders, and satellite TV boxes. Basically, any device that can
change channels is considered a tuner.
A composite video cable is provided with your projector so you can quickly and easily connect a
video source to the projector and see the amazing image that is displayed. Once you have
determined a more permanent location for your projector, we recommend purchasing higher
quality cables in the proper length to get the best image from your particular video equipment.
Composite (RCA) video connection
Plug the composite video cable’s yellow connector into the video-out connector on the video
device. Plug the other yellow connector into the yellow Composite connector on the projector.
S-video connection
If your video device uses a round, four-prong S-video connector, plug the S-video cable into the
S-video connector on your video device and into the S-video connector on the projector.
Component (RCA) connection
If your device uses component connectors, plug a component video cable with red, green, and
blue RCA connectors into the source device’s component connectors and the Component
connectors on the projector.
SCART RGB connection
SCART (from Syndicat des Constructeurs d'Appareils Radiorécepteurs et Téléviseurs) is a
French-originated standard and connector for connecting audio and video equipment to display
devices. The video signal is separated into its primary components for brighter, more accurate
colors and sharper detail. You must enable this connector in the Source Enable menu to use it,
see page 20. You will also need a SCART to 4-RCA adapter to connect to your SCART device.
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Digital connections
The M1-DA/DVI and HDMI (High-Definition Multimedia Interface) connectors are digital and yield
the highest quality image. It is common for these signals to be encrypted with HDCP (high-band
width digital-content protection). Your new projector ships standard with decryption codes so you
can enjoy these high quality, all digital images.
This projector uses the M1-DA connector, which has the following advantages:
• allows connection to a digital DVI source
• allows connection to a component source
• allows connection to an analog computer source
• carries a USB control signal, which allows you to easily update your projector’s software as
enhancements become available
• has output pins that can power accessories
HDMI 1.3 connection
HDMI is a standard, uncompressed, all-digital audio/video interface. HDMI provides an interface
between sources, such as set-top boxes, DVD players, and receivers and your projector. Plug an
HDMI cable into the video-out connector on the video device and into the HDMI connector on
the projector. To display HDMI 1.3 with its deep color and 30-bit detail, a HDMI 1.3 source is
needed. Please note the HDP410, HDP420 and HDP460 have no audio capabilities at all.
DVI connection
If your video device uses a DVI connector, plug the DVI end of an M1-DA cable into the video-out
connector on the video device. This connector may be labeled “To Monitor” on the video device.
Plug the M1-DA end of the cable into the M1-DA/DVI connector on the projector.
Note that the projector has no audio capabilities, so audio signals transferred through HDMI
will not be audible.
Computer connections
You can connect a computer’s VGA connector to the M1-DA/DVI input on the projector using an
M1-A cable.
RS-232 connections
You can control the projector from an LCD control panel or computer by connecting an RS-232
cable to the projector’s Serial control connector.
Displaying an image
Connect the power cord to the Power connector
on the back of the projector and to your electrical outlet.
plug in power cord
NOTE: Always use the power cord that shipped with the projector.
Press the Power button on the remote control.
The LED flashes green and the fans start to run.
press power button
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When the lamp comes on, the start-up screen is displayed
and the LED is steady green. It can take a minute for the
image to achieve full brightness.
? No start up screen? Get help on page 13
Plug in, connect, and turn on your video device.
The video device’s image should appear on the
projection screen. If it doesn’t, press the Source button
on the remote until the image appears.
turn on video device
? No image? Try pressing the Auto Image button on the remote. Get help on
page 13.
Adjusting the image
Adjust the height of the image by tilting the projector
up or down.
adjust height
Position the projector the desired distance from the screen at a 90-degree angle to the screen.
See page 8 for a table listing screen sizes and distances to the screen.
Adjust the zoom and focus.
If the image is not square, adjust the keystone
using the Picture menu. See page 17 for details.
adjust
keystone
Adjust the volume on your stereo receiver.
adjust volume
Your projector has been factory optimized for
excellent performance no matter what the source.
However, if you wish to make further changes you
can optimize the image using on screen menus.
adjust Picture menu options
including Aspect Ratio
Adjust the Contrast, Brightness, Color, Tint, or Aspect Ratio
in the Picture menu. See page17 for help with the menus and these
adjustments.
For Aspect Ratio, keep in mind that DVD players must be configured for 16:9 in order to view the
highest quality image. For more information regarding Aspect Ratio, see page 8.
Shutting down the projector
Power Save
The projector also has a Power Save feature that automatically turns the lamp off after no active
sources are detected and no user interaction with the projector is performed for 20 minutes. By
default, this feature is on. See page 21.
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Sleep Timer
The projector also has a sleep timer feature that automatically turns the projector off after four
hours. See page 21.
Turning off the projector
Press the Power button on the remote or keypad to turn the projector off. The lamp turns off and
the LED blinks green for one minute while the fans continue to run to cool the lamp. While the
LED is blinking green, the projector does not accept any user input. Once the cooling process is
complete, the LED lights solid green and you can turn the projector back on, if desired.
NOTE: Once the projector has been turned off, you must wait for one minute before turning the
projector on again. This allows the lamp to properly cool and extend the lamp life up to 3000
hours). The LED light is solid green when the cooling process is complete.
NOTE: The biggest cause of early lamp failure is not allowing the lamp to cool properly, either
from power failures or disconnecting power to the projector before the fan can cool the lamp
properly.
Troubleshooting your setup
If your image appears correctly on the screen, skip to the next section. If it does not, troubleshoot
the setup. The LED on top of the projector indicates the state of the projector and can
help you troubleshoot.
The status indicator on the top of the projector can help you diagnose any problems the projector
is experiencing.
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The following tables show common problems. In some cases, more than one possible solution is provided.
Try the solutions in the order they are presented. When the problem is solved, you can skip the additional
solutions.
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Still need assistance?
during Pacific west coast time. This product is backed by a limited warranty. An extended
warranty plan may be purchased from your retailer or dealer.
When sending the projector in for repair, we recommend shipping the unit in its original packing
material, or having a professional packaging company pack the unit. Please insure your shipment
for its full value.
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Using the remote control
The remote uses two provided AA batteries. They are easily installed by
sliding the cover off the remote’s back, aligning the + and - ends of the
batteries, sliding them into place, and then replacing the cover.
Navigation buttons
To operate, point the remote at the projection screen or at the front of the
projector (not at the video device or computer). The range of optimum
operation is up to 30 feet (9.14m).
Press the remote’s Menu button to open the projector’s menu system.
Use the arrow buttons to navigate, and the Select button to select
features and adjust values in the menus. See page 17 for more info
on the menus.
The remote also has:
• Power button to turn the projector on and off (page 12 for shutdown info)
• Backlight button to light the remote’s buttons in the dark
• Source buttons to switch among sources (to assign a particular source
to a source button, see page 20) and a source toggle
• Resize button to change the Aspect Ratio (see page 17)
• Auto Image button to resynchronize the projector to the source
• Preset button to select stored settings (see page 18)
• Overscan button to remove noise at the edge of a video image (page 19).
• Custom button that can be assigned to a special function, like Blank Screen or Freeze (see
page 22)
• Backlight/Flashlight button on the remote underside. Press this button once to light up the
remote, press & hold to turn on the flashlight
Troubleshooting the remote
• Make sure the batteries are installed properly and are not dead.
• Make sure you’re pointing the remote at the front of the projector or at the screen, not at the
video device or the computer, and are within the remote range of 30 feet (9.14m).
Using the keypad buttons
Most buttons are described in detail
in other sections, but here is an
overview of their functions:
Menu – opens the on-screen menus
(page17).
Select – confirms choices made in
the menus (page17).
Power–turns the projector on and off.
menu navigation buttons
Source–changes the active source.
Up/Down arrows–navigates to and adjusts settings in the menus (page 17).
Optimizing video images
Your projector has been factory optimized for very good performance no matter what the source.
However, if you wish to make further changes you can optimize the image using onscreen
menus. For general information on using the menus, see page 17.
• Adjust the Keystone, Contrast, Brightness, Color, or Tint in the Picture menu (page 17).
• Select a Sharpness setting (page 17 ).
• Use the Color Control to adjust the color gain and offset (page 20).
• Adjust the Color Temperature. Select a listed value (page 20).
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• Turn on Overscan to remove noise on the edges of the video image (page 19).
• Change the Aspect ratio (page18). Aspect ratio is the ratio of the image width to image height.
TV screens are usually 1.33:1, also known as 4:3. HDTV and most DVDs are 1.78:1, or 16:9 (the
projector’s default). Choose the option that best fits your input source in the menus, or press the
Resize button on the remote to cycle through the options. See page16.
• Select a specific Color Space. See page 20.
• Select a different Video Standard. Auto tries to determine the standard of the incoming video.
Select a different standard if necessary. See page 20.
• Make sure your DVD player is set for a 16:9 television. See your DVD player’s user’s guide for
instructions.
Customizing the projector
You can customize the projector for your specific setup and needs. See page 18 to page 21 for
details on these features.
• For rear projection, turn rear mode on in the Settings>System menu.
• For ceiling mounted projection, turn ceiling mode on in the Settings> System menu.
• Turn the projector’s display messages on and off.
• Turn on power saving features.
• Specify blank screen colors and start up logos.
• Specify the language viewed on the menus.
• Save the settings for the active source as a preset.
Using the menus
To open the menus, press the Menu button on
the keypad or remote. (The menus automatically
close after 60 seconds if no buttons are pressed).
The Main menu appears. Use the arrow buttons
to move up and down to highlight the desired
submenu, then press the Select button.
Picture Menu
Dots
To change a menu setting, highlight it, and press
Select, then use the up and down arrow buttons to
adjust the value, select an option using radio
buttons, or turn the feature on or off using check
boxes. Press Select to confirm your changes. Use
the arrows to navigate to another setting. When
your adjustments are complete, navigate to
Previous or Exit, then press Select to go to the
previous menu; press the Menu button at any time
to close the menus.
Source Info menu
Dots appear before the menu name.
The number of dots indicate menu’s level,
ranging from one (the Main menu)
to four (the most nested menus).
The menus are grouped by usage:
• The Picture menu provides image adjustments.
• The Settings menu provides set-up type adjustments that are not changed often.
• The Source Info menu provides a read-only display of information about the projector and
source.
Certain menu items may not be visible or may be grayed depending upon a particular source
being connected. Differences are also seen in analog versus digital video sources and interlaced
versus progressive sources.
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Menu options are grayed out only if the source is selected but no signal is present. For example,
if the projector is set to a video source but the source, such as a DVD player, is turned off video
menu options are grayed out.
Picture Menu
Increasing keystone
To adjust the following settings, highlight the setting,
press Select, use the up and down arrows to adjust
the values, then press Select to confirm the changes.
Keystone: adjusts the image vertically and makes a
squarer image. Tilt the projector up or down to adjust
for keystone before using the digital keystone correction
in the menu.
Contrast: controls the degree of difference between
the lightest and darkest parts of the picture.
Decreasing keystone
Brightness: changes the intensity of the image.
Color: adjusts a video image from black and white to fully
saturated color.
Tint: adjusts the red-green color balance in the image
of NTSC video images. The tint setting applies to
NTSC video sources only.
Aspect Ratio: Aspect ratio is the ratio of the image width
to image height. TV screens are usually 4:3. HDTV and
most DVDs are 16:9. The projectors default is 16:9.
See “Choosing the aspect ratio” on page 8 for more information.
Select Native to see the unmodified input with no resizing by
the projector. Select 16:9 to watch enhanced widescreen
DVDs. Select Letterbox to preserve the 16:9 aspect ratio.
If you have a 16:9 source and screen, the image fills
the screen. If your source is letterboxed, the image is
expanded to fill the screen. Select Natural Wide to
stretch a 4:3 image to fill the entire 16:9 screen.
Aspect ratio
The center two-thirds of the image is unchanged; the edges of the
image are stretched.
For more information regarding Aspect Ratio, see page 8.
Presets
Presets: This allows you to customize settings and save
the settings to be restored later. To restore the factory
default settings, choose Factory Reset in the
Settings>Service menu.
To set a preset for the current source, adjust
the image, select Save Settings in the Presets menu,
then choose Save User 1, 2, or 3. You can recall these
settings in the future by selecting the appropriate
user presets. All settings in the Picture menu
(except Keystone) are saved and recalled.
Save User Settings
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Gamma: Gamma tables contain preset intensity
configurations optimized for the input source.
You can select a gamma table that has been
specifically tuned for either film, CRT
Gamma
(Cathode Ray Tube), Video, PC, or Bright
Room input. (Film input is material originally
captured on a film camera, like a movie; video
input is material originally captured on a video
camera, like a TV show or sporting event.)
White Peaking increases the brightness of whites that are near 100 percent.
NOTE: Your viewing preferences may vary. Cycle through the gamma options and pick the one
you like the best.
Overscan: Removes noise from around the edges of the video image.
Select zoom to remove the outer 3% of the image and scale the image
back to its original size. Select crop to remove the outer 3% of the
image without rescaling.
Advanced menu
Remember that not all options in the menus are
available for all sources/ signals.
Advanced menu
Iris: Iris adjusts the aperture of the Iris from 0 to 100
(fully open) to regulate the amount of light emitting from
the projector. Close the aperture to increase the contrast
in dark images.
Phase: adjusts the horizontal phase of a computer
source.
Tracking: adjusts the vertical scan of a computer
source.
Horizontal/Vertical Position: adjusts the position of a
computer source.
Sync Threshold Adjust: (progressive signals only).
If a hardware device, such as a DVD player, is not
syncing properly with the projector, adjust this
option to help it to sync when connected to the projector.
Flesh Tone Correction: this modifies colors to make
the skin complexion better.
Sharpness
Film Mode: controls de-interlacing and is On by default.
When checked, it assumes the incoming signal is film
material and optimizes the image accordingly.
Sharpness: (video sources only) changes the clarity
of the edges of a video image. Select a sharpness setting.
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Color Space: this option applies to computer and
component video sources. It allows you to select a
color space that has been specifically tuned for the
input signal. When Auto is selected, the projector
automatically determines the standard. To choose
a different setting, turn off Auto, then choose RGB
for computer sources, choose either REC709 or REC601
for component video sources.
Color space
Color Temperature
Color Temperature: changes the intensity of the colors.
Select a value. Native means an uncorrected/unchanged
color temperature. Other values change the white point
of the colors. 6500K is generally used for film content
and 9300K is used for TV video.
Color Control
Color Control: allows you to individually adjust the
gain and offset of the red, green, and blue colors.
These advanced controls have the same effect as
contrast and brightness, but each controls a single color only.
Video Standard: when it is set to Auto, the projector
attempts to automatically pick the video standard based
on the input signal it receives. (The video standard options
may vary depending on your region of the world.) If the
projector is unable to detect the correct standard, the
colors may not look right or the image may appear “torn.”
If this happens, manually select a video standard by
selecting NTSC, PAL, or SECAM from the Video Standard
menu.
Video Standard
Overscan: removes noise around the edges of the video
image. Select Zoom to remove the outer 3 percent of the
image and scale the image back up to its original
size. Select Crop to remove the outer 3 percent of the
image without rescaling the image.
Overscan
Noise Reduction: adjusts signal noise reduction.
Choose Enable then adjust the level. The software
determines the differences between successive image
frames and averages the changes out to reduce the noise.
Noise reduction
Settings menu
Sources: allows programming of source buttons,
enables autosource, and enables the SCART RGB
source. When Autosource is selected, the Source
Enable feature indicates which sources the projector
attempts to lock onto. You can use the Source Enable
feature to eliminate certain sources from this
search, which will speed the search. By default,
the check boxes for all sources are checked except
SCART RGB. Uncheck a source box to eliminate
it from the search.
Settings
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When Autosource is not checked, the projector defaults to Component initially, then defaults to
whatever the last active source was when the projector was powered down. To display another
source, you must manually select one by pressing the Source button on the remote or keypad.
This cycles through all the sources that are selected in the Source Enable menu.
The Source 1, 2, and 3 menus in the Sources menu allow
you to assign a source to the Source 1, 2, and 3 buttons
on the remote. The Source 4 menu selection would
apply to the Custom key if that option is chosen in the
Custom key menu, see page 22.
Sources
Source Enable
To use the SCART RGB source, you must first select
it in the Source Enable menu (the projector cannot
automatically detect this source). Enabling
SCART will disable Component and Composite
sources.
System>OSD Offset: System>OSD Offset: allows you to adjust the
position of the OSD. By default, the menus are postponed in the
upper left hand corner of the displayed image and the messages are
postponed in the lower left hand corner. Adjust the offset to move
these items more to the right and middle of the display.
Rear: reverses the image so you can project from behind a
translucent screen.
Ceiling: turns the image upside down for ceiling-mounted projection.
Auto Ceiling: uses an internal sensor to automatically turn
on ceiling mount mode if the projector is inverted.
High Power: maximizes the light output of the lamp.
Auto Power: when AutoPower is checked, the projector automatically goes into the startup state
after the projector receives power. This allows control of ceiling mounted projectors with a wall
power switch.
Display Messages: displays status messages (such as “Searching”) in the lower-left corner of
the screen.
Translucent OSD: makes the menus translucent. This prevents the image from being completely
covered by the menus while you are making image adjustments.
Sleep Timer: automatically turns off the projector after 4 hours.
Power Save: automatically turns the lamp off after no signals are detected for 20 minutes. After
10 additional minutes with no signal, the projector powers down. If an active signal is received
before the projector powers down, the image is displayed.
Startup Logo: allows you to display a blank screen
instead of the default screen at startup.
.
Blank Screen: determines what color is displayed when
you select Blank Screen in the Startup Logo menu
and when no source is displayed.
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22
Language: allows you to select a language for the onscreen display.
• Custom key: allows you to assign a different function to the Custom
key on the remote, allowing you to quickly and easily use the effect. Highlight an effect and
press Select to choose a different one.
• Blank Screen: displays a solid blank image.
• Freeze: takes a snapshot of the projected image. If you’re watching video, the source video
continues to run but the image is frozen.
• Source Info: the default effect. It opens a window with projector and source information.
• Service Info: opens the Service info window.
• Source 4: selects source 4 (by default, Source 4 is the Composite input). This gives you four
direct source options on the remote. See page 20.
Service: To use these features, highlight them and press
Select.
Factory Reset: restores all settings to their default.
Reset Lamp Hours: resets the lamp hours used in the
Service Info menu to zero. Do this only after changing the
lamp.
Test Pattern: displays a test pattern. To display test patterns, first you must assign Blank Screen
to the Custom key (page 17), then click the Test pattern check box in the Service menu to turn
the option on, exit the menus, then press the Custom button on the remote. To select the
patterns, use the up/down arrows on the remote or keypad. To exit the test patterns press
the Custom button.
Blue Only: turns off the Red and Green
portions of the input, allowing you to properly
adjust the color balance with a SMPTE color
bar pattern.
HDMI DDC: turns off the EDID extension.
Some graphic cards cannot recognize the
projector’s EDID. Uncheck this box if you
have trouble using HDMI or DVI sources.
Service Info: provides information about the
projector’s software, serial number and lamp.
Source Info: provides information about the active source.
Service Code: only used by authorized service personnel.
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23
Maintenance
Cleaning the lens
1 Apply a non-abrasive camera lens cleaner to a
soft, dry cloth.
• Avoid using an excessive amount of cleaner,
and don’t apply the cleaner directly to the lens.
Abrasive cleaners, solvents or other harsh
chemicals might scratch the lens.
2 Lightly wipe the cleaning cloth over the lens in a
circular motion.
Lamp hours used
Replacing the projection lamp
The lamp hour’s timer in the Service Infomenu counts the
number of hours the lamp has been in use. Twenty hours
before the lamp life expires a message appears on the
screen at startup indicating that you should change the
lamp. The LED on the top of the projector also blinks red
twice to indicate that the lamp should be changed. Use only
a replacement lamp with the same type and rating as the
original lamp. Lamps can be purchased direct from Knoll or
the dealer that sold the projector.
wait 60 minutes
turn off and unplug the projector
1 Turn off the projector and unplug the power cord.
If ceiling mounted, disconnect all cables and
detach the projector from the ceiling mount.
2 Wait 60 minutes to allow the projector to
cool thoroughly.
3. Turn the projector upside down on a
soft cloth so that the lamp door is
facing you. Remove the base or ceiling
mount plate, if attached, by removing the three screws.
4.Loosen the two captive screws on the lamp door and lift it off.
5. Loosen the two captive screws that attach the lamp housing
to the projector.
6. Carefully remove the lamp housing. Dispose of the lamp in
an environmentally proper way.
WARNING:
To avoid burns, allow the projector to cool for at least 60 minutes before you replace the lamp.
Be extremely careful when removing the lamp housing. In the unlikely event that the bulb
ruptures, small glass fragments may be generated.
The lamp housing is designed to contain these fragments, but use caution when removing the
lamp housing. Before replacing the lamp, clean the lamp compartment and dispose of cleaning
materials. Make sure to wash your hands after lamp replacement. This product has a lamp, which
contains a very small amount of mercury. Dispose of it as required by local, state or federal
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24
7. Install the new lamp housing and tighten the screws.
8. Replace the lamp door.
9. Replace the base or ceiling mount plate, if necessary.
Service menu
10. Plug in the power cord and press the Power button
on the remote to turn the projector back on.
11. To reset the lamp hour timer, navigate to the
Settings>Service menu and select Reset
Lamp Hours. See page 22 for details.
Remote control discrete codes
You can use these codes to program another remote to learn the projector’s remote functions.
To activate discrete mode, press and hold the Custom button on the remote for 10 seconds. The
backlight blinks twice when discrete mode is entered. The remote buttons are now remapped to
new functions as listed below. To return to normal remote mode, press and hold the Custom
button on the remote for 10 seconds. The remote also returns to normal mode automatically if no
activity is detected for two minutes.
Table 5: Remote control discrete codes
Function
Power off
Power on
Native resize
16:9 resize
4:3 resize
Description
Turns power off
Turns power on
Selects Native resize
Selects 16:9 resize
Selects 4:3 resize
Selects letterbox resize
Remote Button
Navigates up
Navigates down
Resize
Overscan
Source
Custom
Letterbox resize
Natural wide resize Selects natural wide resize Auto image
User preset 1
User preset 2
User preset 3
Selects users preset 1
Selects user preset 2
Selects user preset 3
Source 1
Source 2
Source 3
Projector dimensions for ceiling mount installations
All values in millimeters (mm).
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25
Supported video formats
RS-232 terminal specifications
Communication configuration
To control the projector from and LCD control panel, connect RS-232 cable to the serial control
connector on the projector and set your computer’s serial port settings to match this
communication configuration.
Setting
Value
Bits per second
Data bits
Parity
Stop bits
Flow control
Emulation
19,200
8
None
1
None
VT100
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26
RS232 COMMAND FORMAT
All commands consist of 3 alpha characters followed by a request, all enclosed in parentheses.
The request can be a read request (indicated by a “?”) or a write request (indicated by 1 to 4
ASCII digits).
A read request format (AAA?) where
(
starts the command
denotes the command
denotes the read request
ends the command
AAA
?
)
A read command returns the range and the current setting, for example:
Function
Command
Response
Brightness
Lamp hours
(BRT?)
(LMP?)
(0-22,10)
0-9999,421)
A write request example: (AAA####) where
(
starts the command
denotes the command
AAA
#### denotes the value to be written (leading in zeros not necessary)
ends the command
)
Some commands have ranges, while others are absolute. If a number greater than the maximum
range is received, it is automatically set to the maximum number for that function. If a command
is received that is not understood, a “?” is returned. With absolute settings, “0” is off, 1-999 is on.
The one exception is the Power command, where 0 is off and 1 is on.
Function
Command
Response
Brightness
Power
(BRT10)
(PWR0)
Sets brightness to 10
Turns power off
Turns power on
?
Power
(PWR1)
Power
(PWR9999)
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27
Supported commands
Function
Command
Range
Default
Aspect Ratio
ARZ
0-5
1
0 = Auto
1 = Native
2 = 4:3
3 = 16:9
4 = Letterbox
5= Natural Wide
0-1
0-1
0-1
0-1
0-1
0-1
0-1
0-100
0-1
0-1
Auto Ceiling Enable
Auto Color Gamut Enable
Auto Color Space EnableACS
Auto Image
Auto Power Enable
Auto Source Enable
Auto Video Standard Enable
Black Level Calibration
Blank
ACL
AGA
0
1
1
0
0
1
1
0
0
0
AIM
APO
ASC
AVS
BLC
BLK
BSC
Blank Screen Color
0 = Black
I = Blue
1-255
1-255
0-1
Blue Gain
Blue Offset
Blue Only Enable
Boot Version
Brightness
BrilliantColor Look
Ceiling
Color
Color Coordinate Adjust
Color Gamut Enable
Color Space
BCG
BCO
BOE
BVS
BRT
BCL
CEL
CLR
CCA
CGC
CSM
128
128
0
0
128
0
0
50
1
0
0
0-3
0-255
0-2
0-1
0-100
0-1
0-2
0-2
0 = RGB
3 = REC709
2 = REC601
0-3
Color Temp
TMP
0
0 = 6500
1 = 7500
2 = 9300
3 = Native
0-1
Computer Advance
Configuration Version
Contrast
Current Subsource
Custom Key Program
Display Messages Enable
Echo Received Char 1
Engine Version
Factory Reset (Write only)
Fast Color Refresh
Film Mode Auto Detect
Firmware Version
Flash Mode Reset
Flesh Tone Correction
Freeze Enabled
CAD
CVS
CON
CRS
EFK
DMG
ECI
EVS
RST
FCR
TTO
FMR
FMR
FTC
FRZ
GTB
0
0
128
0
8
1
0
0
n/a
0
1
0
0
0
0
3
0-3
0-255
0-7
0-11
0-1
0-1
77
0-1
0-1
0-1
3
0-1
0-1
0-1
0-8
2 = Video
3 = Film
Gamma Table
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28
Supported commands (continued)
Function
Command
Range
Default
Gamma Table
GTB
5 = Bright Room
7 = CRT
8 = PC
0-255
0-255
0-1
0-1
0-1
n/a
0-2
0-100
0-2
0-2
0-70
0-65535
0-1
0-13
Green Color Offset
Green Gain
GCO
GCG
EE1
EE3
HPE
HPS
LML
IRI
IDS
INS
KEY
LMP
IPM
LAN
128
128
1
0
0
n/a
0
100
0
0
0
HDMI DDC Enable 1
HDMI DDC Enable 3
High Power Enable
Horizontal Position
Illuminating State
Iris
ISF Day Saved Status
ISF Night Saved Status
Keycode Entry
Lamp Hours (Read only)
Lamp Power
Language
0
0
0
0=English
1=French
2=German
3=Italian
4=Japanese
5=Korean
6=Norwegian
7=Portuguese
8=Russian
9=Chinese Simplified
10=Spanish
11=Chinese Traditional
0-1
0-4
1 = up
Menu Enable
Menu Navigation
MNU
NAV
0
1
2 = down
3 = select
0-11
Language
LAN
0
0 = English
1 = French
2 = German
3 = Italian
4 = Japanese
5 = Korean
6 = Norwegian
7 = Portuguese
8 = Russian
9 = Chinese Simplified
10=Spanish
11= Chinese Traditional
8-248
Noise Reduction Level
Noise Reduction Mode
NRL
NRE
128
0
0-1
0 = Off
1 = Auto
0-2
0-1
0-100
0-1
0-1
Overscan
Perform Lamp Reset
Phase
Power Enable
Power Save Enable
OVS
LRT
MSS
PWR
PSV
0
0
50
0
0
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29
SUPPORTED COMMANDS (CONTINUED)
Function
Command
Range
Default
Power Up Source
Presets
DSC
PST
0-5
0-9
2
0
0 = Default
1 = User 1
2 = User 2
3 = User 3
4 = Off
8 = ISF Day
9 = ISF Night
0-1
0-255
0-255
0-1
0-4
0-1
Rear Project
Red Color Offset
Red Gain
Screen Trigger Enable
Sharpness
Sleep Timer
REA
RCO
RCG
STE
SHP
SLT
0
128
128
1
2
0
Sync Threshold Adjust
Source
STH
SRC
1-15
0-5
8
2
0 = HDMI
1 = M1-DA
2 = Component
3 = S-Video
4 = Composite
5 = SCART RGB
0-5
0-5
0-5
0-5
0-5
0-1
0-1
0-1
0-1
0-1
0-1
0-1
0-1
Source 1 Program
Source 2 Program
Source 3 Program
Source 4 Program
Source 5 Program
Source Advance
Source Enable 0
Source Enable 1
Source Enable 2
Source Enable 3
Source Enable 4
Source Enable 5
Startup Logo
SR1
SR2
SR3
SR4
SR5
SAD
CE0
CE1
CE2
CE3
CE4
CE5
DSU
STH
SYS
TPO
TPS
TNT
MTS
TOE
UP1
UP2
UP3
DKC
VPS
VSU
0
2
3
4
5
0
0
0
0
0
0
0
2
8
0
0
Sync Threshold Adjust
System State
Test Pattern Enable
Test Pattern Select
Tint
1-15
0-17
0-1
0-9
0
2-98
50
50
1
0
0
Tracking
0-100
0-1
0-2
0-2
0-2
0-80
0-100
0-9
Translucent OSD
User Preset 1 Saved Status
User Preset 2 Saved Status
User Preset 3 Saved Status
Vertical Keystone
Vertical Position
Video Standard
0
40
50
0
0 = Auto
1 = NTSC
2 = PAL
0-1
Video Advance
Video Image Shift
VAD
VIS
0
50
0-100
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LIMITED WARRANTY
Knoll Systems, Inc. (“Knoll”) warrants that each HDP404 (“the Product”) sold hereunder will conform to and
function in accordance with the written specifications of Knoll. Said limited warranty shall apply only to the first
person or entity that purchases the Product for personal or business use and not for the purpose of distribution or
resale. Said warranty shall continue for a period of two (2) years from the date of such purchase. The standard
limited warranty excludes the lamps in projectors after six months and the accessories after one year. Knoll does
not warrant that the Product will meet the specific requirements of the first person or entity that purchases the
Product for personal or business use. Knoll’s liability for the breach of the foregoing limited warranty is limited to
the repair or replacement of the Product or refund of the purchase price of the Product, at Knoll’ sole option.
Replacement Product may be re-furbished in “like-new” condition, at Knoll’ sole discretion. To exercise the
Purchaser’s rights under the foregoing warranty, the Product must be returned at the Purchaser’s sole cost and
expense, to Knoll or to any authorized Knoll service center provided, and the Product must be accompanied by a
written letter explaining the problem and which includes (i) proof of date of purchase; (ii) the dealer’s name; and (iii)
the model and serial number of the Product. When sending your unit in for repair, please ship your unit in its
original packing material or a Knoll approved ATA Shipping Case, or have a professional packaging company pack
the unit. Please insure your shipment for its full value. A return authorization number, issued by the Knoll customer
service department, must also be clearly displayed on the outside of the shipping carton containing the Product.
Note: Remanufactured Products are exempt from the foregoing Limited Warranty. Please refer to the
Remanufactured Product Warranty for applicable warranty information.
WARRANTY LIMITATION AND EXCLUSION
Knoll shall have no further obligation under the foregoing limited warranty if the Product has been damaged due to
abuse, misuse, neglect, accident, unusual physical or electrical stress, unauthorized modifications, tampering,
alterations, or service other than by Knoll or its authorized agents, causes other than from ordinary use or failure to
properly use the Product in the application for which said Product is intended.
DISCLAIMER OF UNSTATED WARRANTIES
THE WARRANTY PRINTED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PURCHASE. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE HEREOF AND THE FOREGOING
WARRANTY SHALL NOT BE EXTENDED, ALTERED OR VARIED EXCEPT BY WRITTEN INSTRUMENT
SIGNED BY KNOLL. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
MAY LAST, SO SUCH LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
IT IS UNDERSTOOD AND AGREED THAT KNOLL’ LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER
ANY WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE RETURN OF THE AMOUNT
OF THE PURCHASE PRICE PAID BY PURCHASER AND UNDER NO CIRCUMSTANCES SHALL KNOLL BE
LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOST PROFITS, LOST
REVENUES OR LOST SAVINGS. THE PRICE STATED FOR THE PRODUCT IS A CONSIDERATION IN
LIMITING KNOLL’ LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO
PURCHASE THE PRODUCT MAY BE BROUGHT BY PURCHASER MORE THAN ONE YEAR AFTER THE
CAUSE OF ACTION HAS ACCRUED. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHT WHICH VARIES FROM STATE-TO-STATE.
Copyright 2008 Knoll Systems. All Rights Reserved.
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