JustCom Technology Switch JC M102U User Manual

JC-M102U/ M104U  
2/4-Port USB KVM Switch  
USER MANUAL  
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JC-M102U/M104U  
Introduction  
The all-in-one JC-M102U/M104U KVM allows users to access and  
control two USB enabled computer from a single console (USB  
keyboard, monitor, and USB mouse). The JC-M102U/M104U is a truly  
USB switch using USB Hub device technology to provide the user with  
high performance USB support. It also supports speakers and  
microphone, perfect for any multimedia application.  
The JC-M102U/M104U provides a convenient method to access  
computers using simple hot-keys or push buttons on the front panel.  
Product Features  
Flash upgradeable firmware allows you to obtain the latest firmware  
upgrades for your JC-M102U / M104U.  
Allows user to control different hardware and software platforms  
simultaneously with one keyboard, mouse, and monitor.  
Provides high-resolution image quality up to 2048 x 1536 @ 85Hz  
refresh rate.  
Built-in 2-Port USB Hubs allows you to use any USB device.  
Pass through emulation: the selected computer is communicating  
directly with keyboard, mouse and monitor so there is error-free  
booting.  
Concise push button and Hot-Key command switching.  
Auto scanning allows users to quickly monitor the computers attached  
to the switch.  
Auto recalling of the status of each computer such as CAPS LOCK,  
NUM LOCK and SCROLL LOCK Keys.  
No software required.  
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JC-M102U/M104U  
Specifications  
Computer Device  
USB Connector  
(Keyboard, VGA, Mouse)  
Female  
2 sets USB Hub A Type  
2/ 4 sets; All in one HDDB 15 pin  
Audio  
2/ 4 sets; Input (3.5 mm jack)  
2/ 4 sets; Input (3.5 mm jack)  
Microphone  
Console Connections  
Keyboard  
1 set; USB A type  
Mouse  
1 set; USB A type  
Monitor  
1 set; HDDB 15 pin Female  
1 set; Output (3.5mm jack)  
1 set; Output (3.5mm jack)  
Yes  
Audio  
Microphone  
Hot Key  
Display Data Channel  
Resolution  
Operating Temp  
Storage Temp  
Humidity  
DDC1, DDC2B, DDC2AB  
2048 x 1536  
32 to 104 ¢X F (0-40 ¢XC)  
-4 to 104 ¢XF (-20-60 ¢XC )  
0 - 80% RH, non-condensing  
9V DC, 1A switching adapter  
Power Supply  
Package Contents  
Item  
Qty  
Remark  
JC-M102U/ M104U  
1pc  
KVM Switch  
Power Adapter  
User Manual  
1pc  
1pc  
DC 9V, 1A  
Cable(JC66A4U)  
Cable(JC66A6U)  
M102Ux1/ M104Ux2  
M102Ux1/ M104Ux2  
4 feet  
6 feet  
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JC-M102U/M104U  
Flash Upgrade  
Flash upgradeable firmware allows you to obtain the latest firmware  
upgrades for your JC-M102U/ M104U. This enables your JC-M102U/  
M104U to maintain consistent compatibility with the latest devices and  
computers. Firmware upgrades are free for the life of your JC-M102U/  
M104U (Flash cable not included).  
Rear View  
Back Views  
Flash Cable  
Internet  
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JC-M102U/M104U  
Front And Back Views  
Name and Function of Parts  
Front Panel  
Select Button  
USB Keyboard & Mouse Port  
Rear Panel  
Console Audio/ Microphone Jacks  
DC Power Jack  
USB Devices  
PC Audio/ Microphone Jacks  
Console Monitor Port  
Flash Upgrade  
PC Keyboard/ VGA/ Mouse Ports  
Hardware Installation  
Here we will explain how to connect the console and the computers to  
the JC-M102U/ M104U switch unit. Please follow the steps below  
closely as shown. Otherwise keyboard, mouse, audio, microphone and  
video errors may occur.  
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JC-M102U/M104U  
Hardware Installation  
Before starting with connecting your computers and console devices to  
the JC-M102U/ M104U, make sure that everything is powered off.  
Connecting devices while power is not off may lead to damage to your  
computers or the JC-M102U/ M104U KVM switch. Justcom will not be  
held responsible for damage caused in this way.  
1.Place the JC-M102U/ M104U in a convenient location, its small size  
makes it easy to place it on the desktop. Make sure to take the length  
of the cables in consideration while placing the KVM switch unit.  
2.Connect the console devices first. Connect your keyboard, mouse  
and monitor to the JC-M102U/ M104U.  
Monitor  
Console VGA monitor port  
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JC-M102U/M104U  
Hardware Installation  
3. Connect your audio and microphone to the rear panel of the JC-  
M102U/ M104U. The male 3.5mm plug to the audio and microphone  
in the console of your JC-M102U/M104U as show below.  
Speakers  
Microphone  
4. Attach the power supply to the JC-M102U/ M104U unit and plug the  
power supply into a power source. Now you will see the LED for  
Port 1 light up, and you will hear a beep. Switch on your Monitor.  
9V  
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JC-M102U/M104U  
Hardware Installation  
5. Now the PC connections will be made with the USB (keyboard,  
mouse), speaker, microphone, and 15-pin monitor (VGA)  
connections to the JUSTCOM All-in- 1 cable. Connect cable with the  
male side to the rear panel of the JC-M102U/ M104U unit to the  
connector labeled CPU1. Repeat this for all PCs.  
Keyboard Mouse  
VGA  
Audio  
Microphone  
6. Now power up all computers simultaneously, the first computer will be  
shown on the monitor. You may check if the mouse and keyboard  
work after the system has booted up.If this is OK, Use the button to  
push the other computer and verify the functionality in the same way.  
In case you find errors, first check all cable for proper connections.  
-7-  
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JC-M102U/M104U  
Hardware Installation  
7.Once everything is plugged correctly, Windows will detect the  
built-in 2 USB Hubs, then can connect any USB device to USB1,  
8.Even if Windows asks for drivers. The JC-M102U/ M104U drivers  
are built in. So all you need to do is keep hitting NEXT until loads  
complete and shows finish in Windows.(see the figure next page)  
-8-  
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JC-M102U/M104U  
Hardware Installation  
1.Click Next  
4. Click Next  
2. Click Next  
5. Click FINISH  
3. Make sure no boxes are checked.  
Click Next  
-9-  
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JC-M102U/M104U  
Operation  
Channel Selection  
Hot Key commands on keyboard, or you can directly select which  
computer you wish to control by pressing the direct-access port selector  
which is located next to the port for the corresponding console.  
You will find that behind the unit switches to another computer, the  
mouse will be stop for about 1-2 seconds. This ensures USB sync is  
linked without problem.  
When you operate with commands through simple keyboard key  
sequences (be pressed [SCROLL LOCK] key twice).  
You will hear a buzzer turn on for confirmation. Below are the different  
commands for your reference:  
Hot-Key Commands  
Scroll Scroll  
Previous Active Channel  
Scroll Scroll  
Next Active Channel  
Scroll Scroll  
Scroll Scroll  
Scroll Scroll  
Scroll Scroll  
Scroll Scroll  
0
Scan Mode  
S
C
H
A
Turn on/ off Scan Buzzer Sound  
Change Channel Only  
Change Hub Only  
X
X
X
Change All (X=1,2,3,4)  
-10-  
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JC-M102U/M104U  
Operation  
Note :  
Directly selects to Channel or Hub. For example, if you  
press  
1. (SCROLL LOCK)(SCROLL LOCK)(C)(2), means the Channel on the (2)  
port, not Hub.  
2. (SCROLL LOCK)(SCROLL LOCK)(H)(2), means the Hub on the (2) port,  
not Channel.  
3. (SCROLL LOCK)(SCROLL LOCK)(A)(2),means all (Channel and Hub) on  
the (2) port.  
Troubleshooting  
General Problems  
Q: I am getting ghosting shadowing or fuzzy images on my  
monitor.What do I do?  
A:ƤCheck the cables and make sure they are inserted Properly.  
ƤYour resolution and / or refresh rate is extremely high, or your cable is too  
long. Replace your all in one cables with coaxial, double-shielded cables.  
ƤCheck to make sure that the power jack is plugged in and is working  
properly.Make sure the power switch is on. Lower your refresh rate and/ or  
screen resolution settings.  
USB Problems  
Q: I am connecting my computer to the JC-M102U/ M104U via USB  
and my Keyboard and mouse do not work.  
A: Prior to connecting the JC-M102U/ M104U, make sure that the HID USB  
driver is installed on each computer, ( To install the HID USB driver, connect a  
USB mouse and USB keyboard to the computer. A Windows operating system  
should automatically install the drivers.)  
Q: Some of the keys on my keyboard are not functioning properly.  
When I use a Mac computer.  
A: Because you are using a PC keyboard on a Mac computer, a few of the option  
keys on your PC Keyboard may be reversed. All major Keys will function as  
labeled.  
-11-  
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JC-M102U/M104U  
FCC Certifications  
This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Shielded interface cables must be used in order to comply with  
emission Limits.  
You are cautioned that changes or modifications not expressly  
approved by the party responsible for compliance could void your  
authority to operate the equipment.  
This device complies with Part 15 of the FCC rules. Operation is  
subject to the following two conditions: (1) This device may not  
cause harmful interference, and (2) This device must accept any  
interference received, including interference that may cause  
undesired operation.  
CE Mark Warning  
This is a Class B product. In a domestic environment, this product may  
cause radio interference, in which case the user may be required to  
take adequate measures.  
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JC-M102U/M104U  
Limited Warranty  
JUSTCOM provides this limited warranty for its product only to the person or  
entity who originally purchased the product from JUSTCOME or its authorized  
reseller or distributor.  
Limited Hardware Warranty:  
JUSTCOM warrants that the hardware portion of the JUSTCOM products  
described below (Hardware) will be free from material defects in workmanship  
and materials from the date of original retail purchase of the Hardware, for the  
period set forth below applicable to the product type (Warranty Period ) if the  
Hardware is used and serviced in accordance with applicable documentation;  
provided that a completed Registration Card is returned to an Authorized  
JUSTCOM Service Office within ninety (90) days after the date of original retail  
purchase of the Hardware. If a completed Registration Card is not received by  
an authorized JUSTCOM Service Office within such ninety (90) period, then the  
Warranty Period shall be ninety (90) days from the date of purchase.  
Product Type  
Warranty Period  
One (3) Year  
Product (excluding power supplies and fans)  
Power Supplies and Fans  
Spare parts and spare kits  
One (2) Year  
Ninety (90)days  
JUSTCOM's sole obligation shall be to repair or replace the defective Hardware  
at no charge to the original owner. Such repair or replacement will be rendered  
by JUSTCOM at an Authorized JUSTCOM Service Office. The replacement  
Hardware need not be new or of an identical make, model or part; JUSTCOM  
may in its discretion may replace the defective Hardware (or any part there of)  
with any reconditioned product that JUSTCOM reasonably determines is  
substantially equivalent (or superior) in all material respects to the defective  
Hardware. The Warranty Period shall extend for an additional ninety (90) days  
after any repaired or replaced Hardware is delivered. If a material defect is  
incapable of correction, or if JUSTCOM determines in its sole discretion that it is  
not practical to repair or replace the defective Hardware, the price paid by the  
original purchaser for the defective Hardware will be refunded by JUSTCOM  
upon return to JUSTCOM of the defective Hardware.  
All Hardware (or part thereof) that is replaced by JUSTCOM, or for which the  
purchase price is refunded, shall become the property of JUSTCOM upon  
replacement or refund.  
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JC-M102U/M104U  
Limited Software Warranty:  
JUSTCOM warrants that the software portion of the product ( Software ) will  
substantially conform to JUSTCOM's then current functional specifications for the  
Software, as set forth in the applicable documentation, from the date of original  
delivery of the Software for a period of ninety (90) days ( Warranty Period ), if the  
Software is properly installed on approved hardware and operated as  
contemplated in its documentation. JUSTCOM further warrants that, during the  
Warranty Period, the magnetic media on which JUSTCOM delivers the Software  
will be free of physical defects. JUSTCOM's sole obligation shall be to replace  
the non-conforming Software (or defective media) with software that substantially  
conforms to JUSTCOM's functional specifications for the Software. Except as  
otherwise agreed by JUSTCOM in writing, the replacement Software is provided  
only to the original licensee, and is subject to the terms and conditions of the  
license granted by JUSTCOM for the Software. The Warranty Period shall extend  
for an additional ninety (90) days after any replacement Software is delivered. If  
a
material non-conformance is incapable of correction, or if JUSTCOM  
determines in its sole discretion that it is not practical to replace the non-  
conforming Software, the price paid by the original licensee for the non-  
conforming Software will be refunded by JUSTCOM; provided that the non-  
conforming Software (and all copies thereof) is first returned to JUSTCOM. The  
license granted respecting any Software for which a refund is given automatically  
terminates.  
Warranty Service:  
Registration Card. The Registration Card provided at the back of this manual  
must be completed and returned to an Authorized JUSTCOM Service Office for  
each JUSTCOM product within ninety (90) days after the product is purchased  
and/or licensed. The addresses/telephone/fax list of the nearest Authorized  
JUSTCOM Service Office is provided in the back of this manual. ( Failure to  
properly complete and timely return the registration card may affect the warranty  
for this product.)  
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JC-M102U/M104U  
Authorization (RMA) number from the Authorized JUSTCOM Service  
Office and, if requested, provide written proof of purchase of the product  
(such as a copy of the dated purchase invoice for the product) before  
the warranty service is provided. After an RMA Number is issued, the  
defective product must be packaged securely in the original or other  
Suitable shipping package to ensure that it will not be damaged in  
transit, and the RMA.  
What Is Not Covered:  
This limited warranty provided by JUSTCOM does not cover:  
Products that have been subjected to abuse, accident, alteration,  
modification, tampering, negligence, misuse, faulty installation, lack of  
reasonable care, repair or service in any way that is not contemplated in  
the documentation for the product, or if the model or serial number has  
been altered, tampered with, defaced or removed; Initial installation,  
installation and removal of the product for repair, and shipping costs;  
Operational adjustments covered in the operating manual for the  
product, and normal maintenance; Damage that occurs in shipment,  
due to act of God, failures due to power surge, and cosmetic damage;  
and any hardware, software, firmware or other products or services  
provided by anyone other than JUSTCOM.  
Disclaimer of Other Warranties:  
Except for the limited warranty specified herein, the product is provided  
as-is without any warranty of any kind including, without limitation, any  
warranty of merchantability, fitness for a particular purpose and non-  
infringement. If any implied warranty cannot be disclaimed in any  
territory where a product is sold, the duration of such implied warranty  
shall be limited to ninety (90) days. except as expressly covered under  
the limited warranty provided herein, the entire risk as to the quality,  
selection and performance of the product is with the purchaser of the  
product.  
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JC-M102U/M104U  
On-Screen Display Menu Control  
Limitation of Liability:  
To the maximum extent permitted by law, JUSTCOM is not liable under any  
contract, negligence, strict liability or other legal or equitable theory for any loss  
of use of the product, inconvenience or damages of any character, whether  
direct, special, incidental or consequential (including, but not limited to, damages  
for loss of goodwill, work stoppage, computer failure or malfunction, loss of  
information or data contained in, stored on, or integrated with any product  
returned to JUSTCOM for warranty service) resulting from the use of the  
product, relating to warranty service, or arising out of any breach of this limited  
warranty, even if JUSTCOM has been advised of the possibility of such  
damages. The sole remedy for a breach of the foregoing limited warranty is  
repair, replacement or refund of the defective or non-conforming product.  
The foregoing limited warranty is repair, replacement or refund of the defective or  
non-conforming product or service resulting from the use of the product, relating  
to warranty service, or arising out of any breach of this limited warranty, even if  
JUSTCOM has been advised of the possibility of such damages. The sole  
remedy for a breach of the foregoing limited warranty is repair, replacement or  
refund of the defective or non-conforming product.  
Trademarks  
Copyright 2003 JUSTCOM Technology. Contents subject to change without prior  
notice. JUSTCOM is a registered trademark of JUSTCOM Technology, INC. All  
other trademarks belong to their respective proprietors.  
Copyright Statement  
No part of this publication may be reproduced in any form or by any means or  
used to make any derivative such as translation, transformation, or adaptation  
without permission from JUSTCOM Technology corporation, as stipulated by the  
United States copyright act of 2003.  
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Registration Card  
Print, type or use block letters.  
Your name: Mr./Ms___________________________________________________________  
Organization:________________________________Dept. __________________________  
Your title at organization:______________________________________________________  
Telephone:______________________________ Fax:_______________________________  
Organization's full address:____________________________________________________  
Country:___________________________________________________________________  
Date of purchase (Month/Day/Year):_____________________________________________  
* Product installed in type of  
Computer  
(E.g.,Compaq(486)  
* Product installed  
Incomputer serial  
Product Serial  
Number  
Product Model  
(* Applies to adapters only)  
Product was purchased from:  
Reseller's name:_________________________________________________________________  
Telephone:_______________________________________ Fax:___________________________  
Reseller's full address:____________________________________________________________  
Answers to the following questions help us to support your product:  
1. Where and how will the product primarily be used?  
Home Office Travel Company Business Home Business Personal Use  
2. How many employees work at installation site?  
1 employee 2-9 10-49 50-99 100-499 500-999 1000 or more  
3. What network protocol(s) does your organization use ?  
XNS/IPX TCP/IP DECnet Others___________________________________________________  
4. What network operating system(s) does your organization use ?  
Justcom LANsmart Novell NetWare NetWare Lite SCO Unix/Xenix PC NFS 3Com 3+Open  
Banyan Vines DECnet Pathwork Windows NT Windows NTAS Windows '95  
Oothers______________________________________________________________________  
5. What network management program does your organization use ?  
D-View HP OpenView/Windows HP OpenView/Unix SunNet Manager Novell  
NMS NetView 6000 Others____________________________________________________  
6. What network medium/media does your organization use ?  
Fiber-optics Thick coax Ethernet Thin coax Ethernet 10BASE-T UTP/STP  
100BASE-TX 100BASE-T4 100VGAnyLAN  
Others______________________________  
7. What applications are used on your network?  
Desktop publishing Spreadsheet Word processing CAD/CAM  
Database management Accounting Others______________________________________  
8. What category best describes your company?  
Aerospace Engineering Education Finance  
Hospital  
Legal  
Insurance/Real  
Estate ManufacturingRetail/Chainstore/Wholesale  
Government  
Transportation/Utilities/Communication VAR System house/company  
Other_______________________________________________________________________  
9. Would you recommend your Justcom product to a friend?  
Yes No Don't know yet  
10.Your comments on this product?  
______________________________________________________________________________  
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