JLWD 1610
1600 spin washer-dryer
Instruction manual
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• Wash small items such as socks, laces,
washable belts etc in a washing bag or
pillow case as it is possible for such items
to slip down between the tub and the
inner drum.
• If the appliance is installed in a location
subject to frost, please read the “dangers
of freezing” chapter.
• Any plumbing work required to install this
appliance should be carried out by a
• Do not use your washing machine to
wash articles with whalebones, material
without hems or torn material.
qualified plumber or competent person.
• Any electrical work required to install this
appliance should be carried out by a
• Always unplug the appliance and turn off
the water supply after use and during
cleaning and maintenance.
• Under no circumstances should you
attempt to repair the machine yourself.
Repairs carried out by inexperienced
people may cause injury or serious
malfunctioning. Contact your local Service
Centre. Always insist on genuine spare
parts.
qualified electrician or competent person.
Use
• This appliance is designed for domestic
use. It must not be used for purposes
other than those for which it was
designed.
• Only wash and dry fabrics which are
designed to be machine washed or dried.
Follow the instructions on each garment
label
• Do not overload the appliance. See the
Washing Programme Table.
• Before washing, ensure that all pockets
are empty and buttons and zips are
fastened. Avoid washing frayed or torn
articles and treat stains such as paint, ink,
rust, and grass before washing.
Underwired bras must NOT be machine
washed.
Installation
• This appliance is heavy. Care should be
taken when moving it.
• When unpacking the appliance, check that
it is not damaged. If in doubt, do not use it
and contact the Service Centre.
• All packing and transit bolts must be
removed before use. Serious damage can
occur to the product and to property if
this is not adhered to. See relevant
section in the user manual.
• After having installed the appliance, check
that it is not standing on the inlet and
drain hose and the worktop is not
pressing the electrical supply cable against
the wall.
• Garments which have been in contact
with volatile petroleum products should
not be machine washed. If volatile
cleaning fluids are used, care should be
taken to ensure that the fluid is removed
from the garment before placing in the
machine.
• If the machine is situated on a carpeted
floor, please adjust the feet in order to
allow air to circulate freely under the
appliance.
• Always be sure, that there is no water
leakage from hoses and their connections
after the installation.
• As some duvets and eiderdowns should
be washed/dried in large commercial
machines because of their bulk, please
check with the manufacturer of the item
before washing in a domestic machine.
3
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• The users should always check that they
have not left their gas lighters (disposable
or otherwise) in their clothing.
• Never tumble dry items that have had
contact with chemicals such as dry
cleaning fluid. These are of a volatile
nature and could cause an explosion.
Only tumble dry items which have been
washed in water or require airing.
• The packaging components (e.g. plastic
film, polystyrene) can be dangerous to
children - danger of suffocation! Keep
them out of children’s reach.
• Keep all detergents in a safe place out of
children’s reach.
• Make sure that children or pets do not
climb into the drum. To prevent children
and pets becoming trapped inside the
drum the machine incorporates a special
feature. To activate this device, rotate the
button (without pressing it) inside the
door clockwise until the groove is
• Plastic detergent dispensers should not
remain in the drum during the drying
cycle, as the plastic used is not designed
to withstand the heat. If you wish to
wash-through-to-dry you should use the
conventional detergent dispenser drawer.
horizontal. If necessary use a coin.
• Never pull the power supply cable to
remove the plug from the socket; always
take hold of the plug itself.
• Never use your new appliance if the
power supply cable, the control panel, the
working surface or the base are damaged
so that the inside of the appliance is
accessible.
Child safety
• This appliance is not intended for use by
person (including children) with reduced
physical sensory or mental capabilities or
lack of experience and knowledge unless
they have been given supervision or
instruction concerning use of the
appliance by a person responsible for
their safety.
To disable this device and restore the
possibility of closing the door, rotate the
button counterclockwise until the groove
is vertical.
4
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Contents
Operating instructions
Installation instructions
Safety information
General safety
Installation
Use
Child safety
2
2
3
3
4
Installation
32
32
33
33
34
34
35
36
36
37
Unpacking
Positioning and levelling
Plumbing in
Water inlet
Water-stop device
Water drainage
Special conditions
In the interest of the environment
Electrical connection
Product description
Detergent dispenser drawer
7
8
Control panel
Programme Dial (2)
Spin (3)
Automatic dry (4)
Time dry (5)
8
9
9
9
9
What to do if…
39
Repairs - After Sales Service 42
Prewash (6)
9
Environment concerns
Packaging materials
Ecological hints
43
43
43
Extra Rinse (7)
Start Pause (8)
Door lock light (9)
Delay Start (10)
10
10
10
10
Display
10
11
First use
Personalisation
Acoustic signals
Child lock
11
11
12
Daily use
12
12
12
13
Guide to use the
instruction manual
Load the laundry
Measure out the detergent
Select the required programme
Select the spin speed or Rinse hold option 13
Select the desired options
Select the delay start
Start the programme
The following symbols will be found in the
text to guide you throughout the instructions:
13
13
14
Safety instructions
How to change an option or a programme
Hints and tips
during its cycle
14
14
How to interrupt a programme
How to open the door during the cycle of a
programme 15
Environmental information
5
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End of programme
15
Use - Drying
Drying only
16
16
Use - Washing & Drying
NON-STOP programme - Washing and
Automatic Drying
17
17
NON-STOP programme - Washing and
Timed Drying
17
18
Helpful hints and tips
Drying Hints
20
20
20
20
20
21
Preparing the drying cycle
Laundry not suitable for drying
Garment labels
Drying cycle duration
Additional drying
Washing programmes
21
Drying Programmes
Automatic Programmes
Timed Programmes
24
24
25
Technical data
26
26
Consumption values
Care and cleaning
Descaling
External cleaning
Washing drum
27
27
27
28
28
29
31
31
Door seal
Cleaning the pump
Emergency emptying out
Frost precautions
6
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Product description
1 Detergent dispenser drawer
1
2
2 Control panel
3 Door opening handle
4 Rating plate
5 Drain pump
6 Adjustable feet
3
4
5
6
7
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Detergent dispenser drawer
Compartment for detergent used for
prewash and soak phase or for stain remover
used during the stain action phase (if
available). The prewash and soak detergent is
added at the beginning of the wash
programme. The stain remover is added
during the stain action phase.
Compartment for powder or liquid
detergent used for main wash. If using liquid
detergent pour it just before starting the
programme.
Compartment for liquid additives (fabric
softener, starch).
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in the
detergent dispenser drawer. Any fabric
softener or starching additives must be
poured into the compartment before starting
the wash programme.
Control panel
Below is a picture of the control
panel. It shows the programme
selector dial as well as the buttons
and pilot lights. These are presented
by relevant numbers on the following
pages.
8
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11
10
1
2
3
4
5
6
7
8
9
1 Detergent dispenser drawer
2 Programme selector dial
3 Spin button
7 Extra rinse button
8
Start/Pause button
9 Door lock light
4 Automatic dry button
5 Time dry button
10 Delay start button
11 Programme time- display
6 Prewash button
Time dry (5)
Programme Dial (2)
If you wish to carry out a timed programme
instead of an electronic programme push
this button until the drying time you want
appears in the display according to the
fabrics (cotton or synthetics) you have to
dry.
It allows you to switch the appliance on/off
and/or to select a programme.
Spin (3)
By pressing this button you can change the
spin speed of the selected programme or to
select the available function (s).
For Cottons you can select a drying time
from 10 minutes to 250 minutes.
For Synthetics you can select a drying time
from 10 minutes to 130 minutes.
Every time you press this button the drying
time increases by 5 mins.
Automatic dry (4)
This button allows you to choose the
required degree of drying for cottons and
synthetics:
Prewash (6)
• Extra dry (only for cottons)
By selecting this option the machine
performs a prewash cycle before the main
wash phase. The washing time will be
prolonged. This option is recommended for
heavily soiled laundry.
• Cupboard dry (cottons and synthetics)
• Iron dry (only for cottons)
The drying time is automatically adjusted by
the machine: the laundry will be dried to the
selected degree of dryness.
9
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The light Door lock shows if you can open
the door:
Extra Rinse (7)
This appliance is designed to save energy. If
it necessary to rinse the laundry using an
extra quantity of water (extra rinse), select
this option. Some additional rinses will be
performed. This option is recommended for
people who are allergic to detergents, and in
areas where the water is very soft.
• light on: the door cannot be opened. The
machine in working or has stopped with
water left in the tub.
• light off: the door can be opened. The
programme is finished or the water has
been emptied out.
Delay Start (10)
Start Pause (8)
The programme can be delayed from 30 min
- 60 min - 90 min, 2 hours and then by 1
hour up to a maximum of 20 hours by
means of this button.
This button allows you to start or to
interrupt the selected programme.
Door lock light (9)
Display
11.1
11.2
The following pieces of information are
shown on the display:
11.1 - Child lock symbol.
11.2
• Duration of washing programme in
hours and minutes, after you have
selected a programme. While the
programme is running (after you have
pressed the Start/Pause button), the
displayed time value decreases by one
unit every minute.
The washing machine has stopped
with water in the tub, if the «Rinse
hold» option has been set: this is indicated
by a flashing zero. The «Door lock» pilot
light is still on. The door cannot be
opened.
The washing machine has
completed the programme: this is
indicated by a flashing zero. The «Door
lock» pilot light has gone off. It is now
possible to open the door.
10
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• Selection of drying time in minutes.
After starting the programme, the
remaining time is updated every minute.
duration of the selected programme
reappears. After you have pressed the
button 8, the countdown is updated every
hour, and, for the last hour, every minute.
If you select a drying time longer than
55 minutes, after a few seconds, the
display will show it in hours and
minutes.
• An incorrect option selection has
been made: this is indicated by the
message Err for a few seconds when an
option incompatible with the current
programme is selected.
• Delay start, a time value indicated in
hours and selected by the relevant button.
The delay time (20 hours max) is
• An alarm code indicates a fault with the
machine (see the relevant chapter).
displayed for a few seconds, then the
First use
• Ensure that the electrical and
water connections comply with
the installation instructions.
• Remove the polystyrene block and
any material from the drum.
• Before the first wash, run a cotton
cycle at the highest temperature
without any laundry in the
machine, to remove any
manufacturing residue from the
drum and tub. Pour 1/2 a measure
of detergent into the main wash
compartment and start the
machine.
Personalisation
You can deactivate the acoustic signal
(except if there is a fault) by pressing the
buttons 5 and the 6 simultaneously for
about 5 seconds. By pressing these buttons
again the acoustic signal is reactivated.
Acoustic signals
The machine is provided with an acoustic
device, which sounds in the following cases:
• at the end of a washing cycle
• if there is a fault
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To enable or disable this function, press the
buttons 3 and 4 simultaneously for
approximately 6 seconds until the icon
appears on or disappears from the display.
Child lock
This function works in two different ways:
• If enabled before the «Start/Pause»
button is pressed, it prevents the machine
from being started.
• If enabled after pressing the «Start/
Pause» button, it prevents any changes
being made to the programmes or
options selected
Daily use
compartment if it is required by the selected
programme or option (see more details in
«Detergent dispenser drawer» ).
Load the laundry
Open the door by carefully pulling the door
handle outwards. Place the laundry in the
drum, one item at a time, shaking them out
as much as possible. Close the door.
If required, pour fabric softener into the
compartment marked (the amount used
must not exceed the «MAX» mark in the
drawer). Close the drawer gently.
Measure out the
detergent
Measure out the detergent and the
fabric softener
Pull out the dispenser drawer until it stops.
Measure out the amount of detergent
required, pour it into the main wash
compartment or in the appropriate
12
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Caution! If you turn the programme
selector dial to another programme
when the machine is working, the
red pilot light of button 8 will blink 3
times to indicate a wrong selection.
The machine will not perform the
new selected programme. The
message Err is displayed for a few
seconds. The machine will not
perform the new selected
programme.
Select the spin speed or
Rinse hold option
Press button 3 repeatedly to select the
required spin speed or to select Rinse hold
option. If you select this option, the last rinse
water is not emptied out.
Select the required
programme
Turn the programme dial to the required
programme. The washing machine will
automatically select the maximum spin value
provided for the programme you have
chosen and the display will show the
duration, calculated on the basis of the
maximum load for each type of fabric.
Pressing the corresponding buttons to
change those values. The green pilot light of
the button 8 starts flashing.
The relevant light will light up.
Select the desired
options
Press buttons 6 and 7 to select the available
options. Depending on the programme,
different options can be selected together.
These must be selected after choosing the
desired programme and before pressing
button 8.
If an option which is not compatible with the
set wash programme is selected, the red
button 8 light flashes 3 times and the
message Err is displayed for a few seconds.
When the option is set, the relevant light is
on.
The dial can be turned either clockwise or
counterclockwise. Turn to position «Off» to
reset programme/Switching the machine off.
At the end of the programme the
selector dial must be turned to
position «Off» , to switch the machine
off.
Select the delay start
Before you start the programme, press this
button repeatedly to select the desired
delay. The set delay time value (up to 20
hours) will appear on the display for a few
seconds, then the duration of the
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programme will appear again. The wash
point at which it was interrupted, press the
programme can be delayed from 30 min - 60 button 8 again. If an incorrect option is
min - 90 min, 2 hours and then by 1 hour up selected, the red pilot light of button 8
to a maximum of 20 hours.
flashes 3 times and the message Err is
You can cancel the delay time at any
moment, before you press the «Start/
Pause» button.
displayed for a few seconds.
Important!
Selecting the delayed start
You must select this option after you have
set the programme and before you press the
«Start/Pause» button.
You must set the washing machine to Pause
before you make any change in the
programme in progress.
• Select the programme and the required
options.
How to change an option
or a programme during
its cycle
It is possible to change some options
before the programme carries them out.
Before you make any change, you must
pause the washing machine by pressing the
button 8. Changing a running programme is
possible only by resetting it.
Turn the programme selector dial to «Off»
and then to the new programme position.
Start the new programme by pressing the
button 8. The washing water in the tub will
not empty out
• Select the delay start.
• Press button 8: the machine starts its
hourly count down. The programme will
start after the selected delay has expired.
Opening the door throughout the
delay time
If you wish to add laundry in the machine
during the delay time
• Press button 8 to put the machine in
pause.
• Add the laundry, close the door
• Press 8 button again.
Cancelling the delayed start
• Press button 8.
How to interrupt a
programme
Press the button 8 to interrupt a
programme which is running, the
corresponding green pilot light starts
blinking.
• Press «Delay start» button once until the
symbol «0’» is displayed.
• Press button 8 again.
The Delay Start cannot be selected with the
draining programme.
Start the programme
Press the same button again to restart the
programme.
To start the selected programme, press the
button 8 ; the green pilot light stops flashing.
If you have selected a delay time, the
countdown will begin and will be shown on
the display.
To interrupt a programme which is running,
press button 8: the green pilot light starts to
flash. To restart the programme from the
14
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display shows a flashing zero «0». It is
possible to open the door.
How to open the door
during the cycle of a
programme
If you had selected an option that ends with
water left in the tub the Door lock light
remains lit to indicate that the water must
be drained before opening the door.
To drain or to spin follow the below
instructions:
You can open the door, after having set the
washing machine to Pause, provided the
following conditions exist:
• The washing machine is not in the heating
phase
1. Turn the programme selector dial to
Off.
• The level of the water is not high;
If these requirements are met, when you
pause the washing machine, the «Door
lock» light goes off and the door can be
opened.
Should it not be possible to open the door,
and should it be absolutely necessary to do
so, switch the machine off by turning the
selector dial to Off. After a few minutes,
you can open the door.
2. Select the draining or spinning
programme.
3. Reduce the spin speed if needed, by
pressing the relevant button.
4. Press button 8.
At the end of the programme, the door can
be now opened. Turn the programme
selector dial to Off to switch the machine
off.
Remove the laundry from the drum. Check
whether the drum is completely empty, by
rotating it with your hand. The purpose of
this is to prevent any items of laundry from
remaining accidentally in the drum, where
they might get damaged in a subsequent
wash (e.g. by shrinking) or bleed colour into
another load of laundry.
Pay attention to the level and
temperature of the water in the
washing machine! When you close the
door to restart the programme turn the dial
to the previous programme and repeat the
options previously selected and press button
8.
If you do not intend to carry out another
wash, close the water tap. Leave the door
open to prevent the formation of mildew
and unpleasant smells.
End of programme
At the end of the programme, the washing
machine stops automatically, the button 8
light and the Door lock light go off. The
Stand by: once the programme has
finished after a few minutes the
energy saving system is enabled with
the pilot lights switched on. By
pressing any button the appliance will
come out of the energy saving status.
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Use - Drying
Note!
Drying only
The programme time will automatically
increase by some minutes.
Warning!
6. Press button 8 to start the programme.
The time remaining is updated every
minute.
7. At the end of the programme, the
buzzer sounds. Three blinking «0.00»
zeros appear on the display.
The recommended load size is 4 kg for
cottons and linen and 3 kg for synthetic
items.
By pressing Drying Time button it
is also possible to dry up to 6 kg of
cotton items (see the «Drying
Programme » table).
During the last 10 minutes of the drying
cycle the appliance performs an anti-
crease phase. Through this time the
door is locked. The display shows three
flashing zeros «0.00».
Warning!
If you wish to open the door before
or during the anti-crease phase or to
interrupt it, press any button or turn
the programme selector dial to any
programme position (except O).
The water tap must be open and the
drain hose must be positioned in the
sink or connected to the drain pipe.
1. Load the laundry.
2. Select a spin cycle at the maximum spin
speed allowed for the type of laundry in
order to obtain the best drying
performances.
8. Turn the selector dial to the O position
to switch the machine off.
9. Remove the laundry from the drum.
Note!
3. Select the drying programme for
Cottons or Synthetic in the Drying
sector of the programme selector dial.
The different type of cottons (towelling,
sheets, shirts, and so on) or any laundry
items rolling up during the spinning phase
may result in partial dryness. In the
exceptional case that at the end of the cycle
the laundry remains slightly wet, we suggest
that you unfold the rolled up items,
redistribute them evenly in the drum and
select an additional drying cycle of 20-30
minutes.
4. If you wish to select an automatic
drying press the button 4 until the light
corresponding to the required dryness
degree illuminates.
5. If you wish to select a timed drying,
press the button 5 until the time you
want appears on the display (see the
«Drying Programme» table). Every time
you press this button the drying time
increases by 5 minutes.
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Use - Washing & Drying
NON-STOP programme NON-STOP programme
- Washing and
Automatic Drying
The maximum load size is 4 kg for cotton
and 3 kg for synthetic.
- Washing and Timed
Drying
The recommended load size is 4 kg for
cotton and 3 kg for synthetic.
It is also possible to dry up to 6 kg of
cotton items (see the «Drying
Programme » table).
Caution! Do not use a dosing
device/ball when carrying out a
washing and drying
programme.
Caution! Do not use a dosing
device/ball when carrying out a
washing and drying
1. Load the laundry.
2. Add detergent and fabric softener.
3. Switch the machine on by turning the
selector dial to the set washing
programme/fabric.
programme.
1. Load the laundry and add detergent and
fabric softener.
2. Switch the machine on by turning the
selector dial to the set washing
programme/fabric.
4. Select the required options by pressing
the relevant buttons.
If possible, do not select a spin
speed lower than that proposed by
the appliance to avoid too long a
drying time therefore saving
energy.
In any case the reduction of the spin
speed is only possible after selecting
drying.
3. Select the required options by pressing
the relevant buttons.
If possible, do not select a spin
speed lower than that proposed by
the appliance to avoid too long a
drying time therefore saving
energy.
In any case the reduction of the spin
speed is only possible after selecting
drying.
For cottons and synthetic the lowest
value you can select is 900 r.p.m.
5. Set the dryness degree by pressing
button 4. The display shows the whole
duration of the washing and the set
drying cycle.
6. Start the programme by pressing button
8. The time remaining is updated every
minute on the display.
The lowest values you can select are 900
r.p.m. for cottons and synthetics and 700
r.p.m. for delicate fabrics.
4. Set the drying time by pressing button 5.
The display shows the whole duration of
the washing and the set drying cycle.
7. At the end of the programme turn the
selector dial to the O position to switch
the machine off. Remove the laundry.
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5. Start the programme by pressing button
8. The time remaining is updated every
minute on the display.
6. At the end of the programme turn the
selector dial to the O position to switch
the machine off and remove the laundry.
Helpful hints and tips
Blood: treat fresh stains with cold water.
Sorting out the laundry
For dried stains, soak overnight in water
with a special detergent then rub in the soap
and water.
Oil based paint: moisten with benzine
stain remover, lay the garment on a soft
cloth and dab the stain; treat several times.
Dried grease stains: moisten with
turpentine, lay the garment on a soft surface
and dab the stain with your fingertips and a
cotton cloth.
Rust: oxalic acid dissolved in hot water or a
rust removing product used cold. Be careful
with rust stains which are not recent since
the cellulose structure will already have been
damaged and the fabric tends to hole.
Mould stains: treat with bleach, rinse well
(whites and fast coloureds only).
Grass: soap lightly and treat with bleach
(whites and fast coloureds only).
Ball point pen and glue: moisten with
acetone1), lay the garment on a soft cloth
and dab the stain.
Lipstick: moisten with acetone as above,
then treat stains with methylated spirits.
Treat any residual marks with bleach.
Red wine: soak in water and detergent,
rinse and treat with acetic or citric acid, then
rinse. Treat any residual marks with bleach.
Ink: depending on the type of ink, moisten
the fabric first with acetone1), then with
acetic acid; treat any residual marks on white
fabrics with bleach and then rinse
thoroughly.
Follow the wash code symbols on each
garment label and the manufacturer’s
washing instructions. Sort the laundry as
follows: whites, coloureds, synthetics,
delicates, woollens.
Before loading the
laundry
Never wash whites and coloureds together.
Whites may lose their «whiteness» in the
wash.
New coloured items may run in the first
wash; they should therefore be washed
separately the first time.
Make sure that no metal objects are
left in the laundry (e.g. hair clips,
safety pins, pins).
Button up pillowcases, close zip fasteners,
hooks and poppers. Tie any belts or long
tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special
detergent or detergent paste.
Treat curtains with special care. Remove
hooks or tie them up in a bag or net.
Removing stains
Stubborn stains may not be removed by just
water and detergent. It is therefore advisable
to treat them prior to washing.
1) do not use acetone on artificial silk
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Follow the product manufacturer’s
Tar stains: first treat with stain remover,
methylated spirits or benzine, then rub with
detergent paste.
recommendations on quantities to use and
do not exceed the «MAX» mark in
the detergent dispenser drawer.
Detergents and additives
Quantity of detergent to
be used
The type and quantity of detergent will
depend on the type of fabric, load size,
degree of soiling and hardness of the water
used.
Follow the product manufacturers’
instructions on quantities to use.
Use less detergent if:
Good washing results also depend on the
choice of detergent and use of the correct
quantities to avoid waste and protect the
environment.
Although biodegradable, detergents contain
substances which, in large quantities, can
upset the delicate balance of nature.
The choice of detergent will depend on the
type of fabric (delicates, woollens, cottons,
etc.), the colour, washing temperature and
degree of soiling.
• you are washing a small load
• the laundry is lightly soiled
All commonly available washing machine
detergents may be used in this appliance:
• large amounts of foam form during
washing.
• powder detergents for all types of fabric
• powder detergents for delicate fabrics
(60°C max) and woollens
Degrees of water
hardness
• liquid detergents, preferably for low
temperature wash programmes (60°C
max) for all types of fabric, or special for
woollens only.
The detergent and any additives must be
placed in the appropriate compartments of
the dispenser drawer before starting the
wash programme.
If using liquid detergents, a programme
without prewash must be selected.
Your appliance incorporates a recirculation
system which allows an optimal use of the
concentrated detergent.
Water hardness is classified in so-called
“degrees” of hardness. Information on
hardness of the water in your area can be
obtained from the relevant water supply
company, or from your local authority. If the
water hardness degree is medium or high
we suggest you to add a water softener
following always the manufacturer’s
instructions. When the degree of hardness is
soft, readjust the quantity of the detergent.
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Drying Hints
• Also, fabrics containing residue of setting
lotions or hair sprays, nail solvents or
similar solutions must not be machine
dried in order to avoid the formation of
harmful vapours.
Preparing the drying
cycle
As a dryer, the appliance works on the
condensation principle.
The detergent and any additives must be
placed in the appropriate compartments of
the dispenser drawer before starting the
wash programme.
If using liquid detergents, a programme
without prewash must be selected.
Your appliance incorporates a re-circulation
system which allows an optimal use of the
concentrated detergent.
Therefore, the water tap must be
open and the drain hose must drain
water into a sink or into the drain
pipe, even during the drying cycle.
Attention!
Before starting the drying programme,
reduce the loads of washed laundry, in order
to obtain good performances.
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in
the detergent dispenser drawer.
Laundry not suitable for
drying
• Particularly delicate items such as
synthetic curtains, woollen and silk,
garments with metal inserts, nylon
stockings, bulky garments such as anoraks,
bed covers, quilts, sleeping bags and
duvets must not be machine dried.
• Avoid drying dark clothes with light
coloured fluffy items such as towels as
these can attract the fluff.
• Remove the laundry when the appliance
has finished drying.
Garment labels
For drying, follow the indications given on
the manufacturer’s labels:
•
•
•
•
= May be tumble dried
= Drying at high temperature
= Drying at reduced temperature
= Do not tumble dry.
Drying cycle duration
The drying time may vary depending on:
• speed of the final spin
• dryness degree required (iron dry, store
dry)
• To avoid a static charge when drying is
completed, use either a fabric softener
when you are washing the laundry or a
fabric conditioner specifically for tumble
dryers.
• Garments padded with foam-rubber or
materials similar to foam-rubber must not
be machine dried; they represent a fire
hazard.
• type of laundry
• weight of the load size .
The average drying time for a timed drying
are indicated in the «Drying programmes»
chapter. The experience will help you to dry
your laundry in a more suitable way,
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according to the different fabrics. Take note
of the duration drying time of the already
performed cycles.
Warning! Do not over dry the
laundry in order to avoid
creasing of fabrics or garment’s
shrinking.
Additional drying
If the laundry is still damp at the end of the
drying programme, select a short drying
cycle again.
Washing programmes
Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Detergent
Compartment
Options
Laundry
1)
Cottons
SPIN REDUCTION
95°
RINSE HOLD
PREWASH
Main wash - Rinses
Maximum spin speed at 1600 rpm
Max. load 8 kg - Reduced load 4 kg
White cotton (heavily or normally soiled items).
EXTRA RINSE
1)
Economy
60°
Main wash - Rinses
SPIN REDUCTION
RINSE HOLD
PREWASH
Maximum spin speed at 1600 rpm
Max. load 8 kg
EXTRA RINSE
White cotton (normally or slightly soiled items).
This programme can be selected for slightly or
normally soiled cotton items. The temperature will
decrease and the washing time will be extended. This
allows to obtain a good washing efficiency by saving
energy.
1)
Cottons
60° - 40° - 30°
Main wash - Rinses
SPIN REDUCTION
RINSE HOLD
PREWASH
Maximum spin speed at 1600 rpm
Max. load 8 kg - Reduced load 4 kg
White and fast coloured cotton (heavily or
normally soiled items).
EXTRA RINSE
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Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Detergent
Compartment
Options
1)
Economy
40°
Main wash - Rinses
SPIN REDUCTION
RINSE HOLD
PREWASH
Maximum spin speed at 1600 rpm
Max. load 8 kg
EXTRA RINSE
Colour cotton (normally or slightly soiled items).
This programme can be selected for slightly or
normally soiled cotton items. The temperature will
decrease and the washing time will be extended. This
allows to obtain a good washing efficiency by saving
energy.
1)
Synthetics
60° - 40°
Main wash - Rinses
SPIN REDUCTION
RINSE HOLD
PREWASH
Maximum spin speed at 900 rpm
Max. load 4 kg - Reduced load 2 kg
Synthetic or mixed fabrics: underwear, coloured
garments, non-shrink shirts, blouses.
EXTRA RINSE
1)
Synthetics - Easy Iron
40°
SPIN REDUCTION
RINSE HOLD
Main wash - Rinses
Maximum spin speed at 900 rpm
Max. load 1.5 kg
Selecting this programme the laundry is gently washed
and spun to avoid any creasing. In this way ironing is
easier. Furthermore the machine will perform
additional rinses.
1)
Delicates
40° - 30°
RINSE HOLD
PREWASH
Main wash - Rinses
EXTRA RINSE
Maximum spin speed 700 rpm
Max. load kg 4 - Reduced load kg 2
Delicate fabrics: acrylics, viscose, polyester.
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Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Detergent
Compartment
Options
Wool - Hand wash
40° - 30°
SPIN REDUCTION
RINSE HOLD
Main wash - Rinses
Maximum spin speed at 900
Max. load 2 kg
Washing programme for machine washable wool as
well as for hand washable woollens and delicate
fabrics. Note: A single or bulky item may cause
imbalance. If the appliance doesn’t perform the final
spin phase, add more items, redistribute the load
manually and then select the spinning programme.
Rinses
Rinses
SPIN REDUCTION
RINSE HOLD
Maximum spin speed at 1600 rpm
Max. load 8 kg
EXTRA RINSE
With this programme it is possible to rinse and spin
cotton garments which have been washed by hand.
The machine performs a few rinses, followed by a final
long spin.
Important! The spin speed will automatically assume
the setting for cotton items. If required, reduce the
speed to the desired level.
Drain
Draining of water
Max. load 8 kg
For emptying out the water of the last rinse in
programmes with the set option, which ends with
water left in the tub.
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Programme - Maximum and Minimum
Temperature - Cycle Description - Maximum
Spin Speed - Maximum Fabrics Load - Type of
Laundry
Detergent
Compartment
Options
Spin
SPIN REDUCTION
Drain and long spin
Maximum spin speed at 1600 rpm
Max. load 8 kg
Separate spin for hand washed cotton garments and
after programmes with the set option, which ends
with water left in the tub.
Important! The spin speed will automatically assume
the setting for cotton items. So, if you are spinning
extra delicate items we recommend that you reduce
the speed to adapt it to the fabrics to be spun and/or
to interrupt the duration of the spinning phase (put
the machine in PAUSE or switch the machine off).
45 Minute wash
60°
SPIN REDUCTION
RINSE HOLD
Main wash - Rinses
EXTRA RINSE
Maximum spin speed 1200 rpm
Max. load kg 4
Short cycle for lightly soiled cotton fabrics .
14 Minute wash
30°
SPIN REDUCTION
RINSE HOLD
Main wash - Rinses
Maximum spin speed 900 rpm
Max. load kg 1
This is a complete programme that can be used for
laundry which is lightly soiled or which needs
freshening up.
Off
For cancelling the programme which is running or to switch the machine off .
1) If using liquid detergents, a programme without PREWASH must be selected.
Drying Programmes
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Automatic Programmes
Degree of Drying
Type of Fabric
Max Load
Extra dry
Ideal for towelling materials
Cotton and linen
(bathrobes, bath towels, etc)
4 kg
Cupboard dry
Cotton and linen
4 kg
3 kg
4 kg
Suitable for items to put away without ironing (bathrobes, bath towels, etc)
Cupboard dry
Suitable for items to put away without ironing
Synthetics and mixed
fabrics (jumpers, blouses,
underwear, household linen)
Iron dry
Suitable for ironing
Cotton and linen (sheets,
tablecloths, shirts, etc.)
Timed Programmes
Suggested
drying time
(minutes)
Drying
Load
Spin Speed
Degree of Drying
Type of Fabric
(rpm)
Cotton and linen
(bathrobes, bath
towels, etc)
6 kg
4 kg
2 kg
190-210
115-125
65-75
Extra dry
Ideal for towelling materials
1600
Cupboard dry1)
Suitable for items to put away
without ironing
Cotton and linen
(bathrobes, bath
towels, etc)
6 kg
4 kg
2 kg
180-200
105-115
55-65
1600
900
Cupboard dry
Suitable for items to put away
without ironing
Synthetics and
mixed fabrics
(jumpers, blouses,
underwear,
3 kg
1 kg
115-125
40-50
household linen)
Cotton and linen
(sheets, tablecloths,
shirts, etc.)
6 kg
4 kg
2 kg
150-170
85-95
45-55
Iron dry
Suitable for ironing
1600
1) In compliance with EC directive EN 50229 the cotton reference programme for the data entered in the Energy
Label must be tested dividing the maximum washing load by two equal parts and drying with DRYING TIME each
of them.
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Technical data
Dimensions
Width
Height
Depth
60 cm
85 cm
60 cm
Electrical connection
Information on the electrical connection is given on the rating
Voltage - Overall power - Fuse plate, on the inner edge of the appliance door.
Water Supply Pressure
Minimum
Maximum
0,05 MPa
0,8 MPa
Maximum Load
Cotton
8 kg
Maximum Dry Load
Cotton
Cotton Big Capacity
Synthetic
4 Kg
6 Kg
3 Kg
Spin Speed
Maximum
1600 rpm
Consumption values
Programme
Energy
consumption
(KWh)
Water
consumption
(litres)
Programme
duration (Minutes)
White Cottons 95°
Cottons 60°
2.6
1.6
69
65
57
Cotton Energy Saving
Programme 60° 1)
1.05
For the duration of
the programmes,
please refer to the
display on the
Cottons 40°
0.95
0.6
65
55
69
58
Synthetics 40°
control panel.
Delicates 40°
0.70
0.35
Wool/ Handwash 30°
1) «Cotton Energy Saving programme » at 60°C with a load of 8 kg is the reference programme for the data
entered in the energy label, in compliance with EEC 92/75 standards.
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The consumption data shown on this
chart is to be considered purely
indicative, as it may vary depending
on the quantity and type of laundry,
on the inlet water temperature and
on the ambient temperature.
Care and cleaning
You must DISCONNECT the appliance
from the electricity supply, before you can
carry out any cleaning or maintenance work.
• Use a normal measure of detergent, must
be a powder with biological properties.
External cleaning
Descaling
Clean the exterior cabinet of the appliance
with soap and water only, and then dry
thoroughly.
The water we use normally contains lime. It
is a good idea to periodically use a water
softening powder in the machine. Do this
separately from any laundry washing, and
according to the softening powder
Important! Do not use methylated spirits,
solvents or similar products to clean the
cabinet.
manufacturer's instructions. This will help to
prevent the formation of lime deposits.
Cleaning the dispenser
drawer
The washing powder and additive dispenser
drawer should be cleaned regularly.
Remove the drawer by pressing the catch
downwards and by pulling it out. Flush it out
under a tap, to remove any traces of
accumulated powder.
After each wash
Leave the door open for a while. This helps
to prevent mould and stagnant smells
forming inside the appliance. Keeping the
door open after a wash will also help to
preserve the door seal.
Maintenance wash
With the use of low temperature washes it
is possible to get a build up of residues inside
the drum.
We recommend that a maintenance wash
be performed on a regular basis.
To run a maintenance wash:
• The drum should be empty of laundry.
• Select the hottest cotton wash
programme.
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Replace the drawer and run the rinse
programme without any clothes in the drum.
To aid cleaning, the top part of the additive
compartment should be removed.
Washing drum
Rust deposits in the drum may occur due to
rusting foreign bodies in the washing or tap
water containing iron.
Important! Do not clean the drum with
acidic descaling agents, scouring agents
containing chlorine or iron or steel wool.
1. Remove any rust deposits on the drum
with a cleaning agent for stainless steel.
2. Run a washing cycle without any washing
to clean off any cleaning agent residues.
Programme: Short Cotton Programme
at maximum temperature and add
approx. 1/4 measuring cup of detergent.
Door seal
Check from time to time the door seal and
possible objects that could be trapped in the
fold.
Cleaning the drawer
recess
Having removed the drawer, use a small
brush to clean the recess, ensuring that all
washing powder residue is removed from
the upper and lower part of the recess.
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1
2
4. Place a container close to the pump to
collect any spillage.
5.
Cleaning the pump
The pump should be inspected regularly and
particularly if:
• the appliance does not empty and/or
spin;
6. Pull out the emergency emptying cap
from the filter cover, using pliers.
• the appliance makes an unusual noise
during draining due to objects such as
safety pins, coins etc. blocking the pump.
• a problem with water draining is detected
(see chapter “What to do if...” for more
details).
Warning! Before opening the pump
door, switch the appliance off and
remove the mains plug from the
socket.
7. When no more water comes out,
unscrew the pump cover by turning it
anti-clockwise, using pliers, and remove
the filter. Always keep a towel nearby
to dry up any water spillage when
removing the cover.
Proceed as follows:
1. Unplug the appliance.
2. If it is necessary, wait until the water has
cooled down.
3. Open the pump door levering on the
groove with a coin (or with the suitable
tool, that you can find in the bag
containing the instruction booklet
depending on the model).
Clean the filter under a tap, to remove
any traces of fluff.
2
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8. Remove foreign bodies and fluff from
the pump seat and from the pump
impeller.
12. Close the pump door.
9. Check carefully whether the pump
impeller rotates (it rotates jerkily). If it
doesn’t rotate, please contact your
Service Centre.
Warning!
When the appliance is in use and depending
on the programme selected there can be
hot water in the pump.
Never remove the pump cover during a
wash cycle, always wait until the appliance
has finished the cycle, and is empty. When
refitting the pump cover, ensure it is
securely re-tightened so as to stop leaks and
young children being able to remove it.
10. Replace the filter into the pump by
inserting it correctly into the special
guides. Screw the pump cover firmly by
turning it clockwise.
Cleaning the water inlet
filters
Warning! If the appliance doesn't fill
or it is taking longer to fill with water,
check if the water inlet filters are
blocked.
11. Replace the emergency emptying cap
into the filter cover and fix it firmly.
1. Turn off the water tap.
2. Unscrew the water inlet hose.
3. Clean the filter using a hard bristle brush.
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5. place a bowl on the floor. Remove the
emergency emptying cap from the filter.
The water should drain by gravity into
the bowl. When the bowl is full, refit the
cap into the filter. Empty the bowl.
Repeat the procedure until water stops
flowing out;
6. clean the pump if necessary as previously
described;
7. screw the pump again and close the
door.
4. Screw the hose back onto the tap.
Frost precautions
If the machine is installed in a place where
the temperature could drop below 0°C,
proceed as follows:
5. Unscrew the hose from the machine.
Keep a rug nearby because some water
may flow.
6. Clean the filter in the valve with a stiff
brush or with the piece of cloth.
1. Pull out the plug from the power socket.
2. Turn off the water tap.
3. Unscrew the inlet hose.
4. Place the end of the inlet hose in a bowl
placed on the floor, open the emergency
emptying cup of the filter and let water
drain out.
5. Refit the emergency emptying cap into
the filter and screw the water inlet hose
back.
6. When you intend to start the machine
up again, make sure that the room
temperature is above 0°C.
7. Screw the hose back to the machine and
make sure the connection is tight.
8. Turn on the water tap.
Emergency emptying out
If the water is not discharged, proceed as
follows to empty out the machine:
1. pull out the plug from the power socket;
2. close the water tap;
3. if necessary, wait until the water has
cooled down;
4. open the pump door;
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Installation
Unpacking
All transit bolts and packing must be
removed before using the appliance.
You are advised to keep all transit devices so
that they can be refitted if the machine ever
has to be transported again.
1. After removing all the packaging,
carefully lay machine on it’s back to
remove the polystyrene base from the
bottom.
3. Unscrew the three bolts.
2. Remove the power supply cable and the
draining and inlet hose from the hose
holders on the rear of the appliance.
4. Slide out the relevant plastic spacers.
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5. Open the porthole and remove the
polystyrene block fitted on the door
seal.
should protrude a few centimetres beyond
the edges of the machine.
Warning! The machine should
NOT be placed on deep pile
carpeting.
Level the washing machine by raising or
lowering the feet. The feet may be tight to
adjust as they incorporate a self locking nut,
but the machine MUST be level and stable.
If necessary, check the setting with a spirit
level. Any necessary adjustment can be
made with a spanner. Accurate levelling
prevents vibration, noise and displacement
of the machine during operation.
6. Fill the smaller upper hole and the two
large ones with the corresponding plastic
plug caps supplied in the bag containing
the instruction booklet.
Some vibration is inevitable, especially if
mounted on a wooden floor. Sprung
wooden floors are particularly susceptible to
vibration. For advice, consult a builder. If
possible, always place the machine on a solid
floor.
Positioning and levelling
Install the machine on a flat hard floor. Make
sure that air circulation around the machine
is not impeded by carpets, rugs etc. Check
that the machine does not touch the wall or
other kitchen units.
Plumbing in
Your new washing machine has been
designed to be permanently plumbed in to
your home’s water supply and drainage
system. However, if this is not possible, it
may be connected to a suitable existing tap
with the drain hose discharging into a sink.
The appliance has an inlet hose, with female
3/4” BSP thread connector. If this
Caution! Never place cardboard,
wood or similar materials under the
machine to compensate for any
unevenness in the floor.
If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base
connection is not compatible with the
plumbing of the existing installation, a variety
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of connectors are available from good
hardware stores and plumbers merchants to
suit most domestic plumbing. Any alteration
to your existing plumbing must be carried
out by a competent person, or qualified
plumber.
4. Connect the hose to a tap with a 3/4”
thread. Always use the hose supplied
with the appliance.
Water inlet
An inlet hose is supplied and can been found
inside the machine drum. Do not use the
hose from your previous machine to
connect to the water supply.
Important! This appliance must be
connected to a cold water supply.
1. Open the porthole and extract the inlet
hose.
The inlet hose must not be lengthened. If it
is too short and you do not wish to move
the tap, you will have to purchase a new,
longer hose specially designed for this type
of use.
2. Connect the hose with the angled
connection to the machine. Do not place
the inlet hose downwards. Angle the
hose to the left or right depending on
the position of your water tap.
Water-stop device
The inlet hose is provided with a water stop
device, which protects against damage
caused by water leaks in the hose which
could develop due to natural ageing of the
hose. This fault is shown by a red sector in
the window «A». Should this occur, turn
the water tap off and refer to your Service
Centre to replace the hose.
3. Set the hose correctly by loosening the
ring nut. After positioning the inlet hose,
be sure to tighten the ring nut again to
prevent leaks.
A
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Warning! Installation should
comply with local water
authority and building
38 mm (½”)
regulations’ requirements.
The appliance must be
connected to a cold water
supply.
A minimum water pressure of 0.05
MPa (0.5 bar) is required for safe
operation of the appliance.
If you cannot make the cold water
connection direct from the rising
mains, you may be able to operate
the appliance from your cold water
storage system.
When discharging into a standpipe ensure
that the top of the standpipe is no more
than 90 cm (35.4'') and no less than 60 cm
(23.6'') above floor level.
3 pin
There should be a minimum vertical
distance of 5.02 m (16.5 ft) between
the appliance’s inlet and the bottom
of the water storage tank.
Water drainage
This appliance is designed to be permanently
plumbed into your home's drainage system
using one of the following methods.
1. Into a drainage standpipe
Firstly form a hook in the end of the drain
hose using the “U” piece” supplied.
The drain hose may be extended to a
maximum of 4 metres. An additional drain
hose and joining piece is available from your
local Service Force Centre. The joining piece
must have an internal diameter of 18 mm.
If your drain hose looks like this (see below)
you do not require the “U” piece”. Just push
the hose firmly in to the standpipe.
1
Place the drain hose into your standpipe,
which should have an internal diameter of
approximately 38 mm thus ensuring there is
an air break between the drain hose and
standpipe.
2. Onto a sink outlet spigot.
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If the outlet spigot has not been used
before, remove any blanking plug that may
be in place.
Important! Before connecting up the
machine to new pipework or to pipework
that has not been used for some time, run
off a reasonable amount of water to flush
out any debris that may have collected in the
pipes.
Special conditions
If the floor is carpeted or covered with
crumbly or soft material, insert a rigid
support base under the feet to prevent
noise, vibration or displacement. The base
should protrude a few centimetres beyond
the edges of the appliance.
Warning! The appliance should
NOT be placed on deep pile
carpeting.
Push the drain hose onto the spigot and
secure with a clip, ensure a loop is formed in
the drain hose (see diagram) to prevent
waste from the sink entering the appliance.
If you intend to drain the hose from the
machine into a sink, make sure that the sink
is empty and the plug hole is not blocked.
Use the plastic “U - Piece” supplied.
Note!
Please ensure that when the
appliance is installed it is easily
accessible for the engineer in the
event of a breakdown.
In the interest of the
environment
The appliance should be connected to the
FOUL drainage system, the water will then
be taken to a sewage works for treatment
before being discharged safely into a river.
It is essential that these appliances are not
connected to the surface water drainage
system as this water is discharged directly
into a river or stream and may cause
pollution.
If you require any further advice please
contact your local water authority.
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SHOWER
SINK TOILET
BATH
BIDET
WASHING
MACHINE
DISHWASHER
RAINWATER
‘RUN-OFF’
FOUL DRAIN
SURFACE WATER
DRAINS & SEWERS
FOUL SEWERS
SEWAGE
TREATMENT
WORKS
UNTREATED
DISCHARGE
TREATED
DISCHRGE
RIVER
RIVER
Warning! THIS APPLIANCE
MUST BE EARTHED.
Electrical connection
Any electrical work required to install this
appliance should be carried out by a
The manufacturer declines any
liability should this safety
measure not be observed.
Before switching on, make sure the
electricity supply voltage is the same
as that indicated on the appliance’s
rating plate.
qualified electrician or competent person.
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The wire coloured brown must be
connected to the terminal marked «L» or
coloured red.
Upon completion there must be no cut, or
stray strands of wire present and the cord
clamp must be secure over the outer sheath.
Important! Information on the
electrical connection is given on the
rating plate on the inner edge of the
appliance door.
The appliance is supplied with a 13 amp plug
fitted.
In the event of having to change the fuse in
the plug supplied, a 13 amp ASTA approved
(BS1363/A) fuse must be used.
Should the plug need to be replaced for any
reason, proceed as described below.
The wires in the mains lead are coloured in
accordance with the following code:
1 Green and Yellow - Earth
2 Brown- Live
Warning! A cut off plug
inserted into a 13 amp socket is
a serious safety (shock) hazard.
Ensure that the cut off plug is
disposed of safely. Should the
appliance power supply cable
need to be replaced, this must
be carried out by our Service
Force Centre.
The appliance should not be
connected to the electrical
supply by means of an extension
cable.
3 Cord Clamp
4 Blue- Neutral
1
Note!
When the appliance is installed the power
supply cable must be accessible.
Permanent connection
in the case of permanent connection it is
necessary that you install a double pole
switch between the appliance and the
electricity supply (mains), with a minimum
gap of 3 mm between the switch contacts
and of a type suitable for the required load
in compliance with the current electrical
regulations.
2
4
3
The wire coloured green and yellow must
be connected to the terminal marked with
the letter «E» or by the earth symbol or
coloured green and yellow.
The switch must not break the yellow and
green earth cable at any point.
The wire coloured blue must be connected
to the terminal «N» or coloured black.
38
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What to do if…
Certain problems are due to lack of simple
maintenance or oversights, which can be
solved easily without calling out an engineer.
Before contacting your local Service Centre,
please carry out the checks listed below.
display and some acoustic signals sound to
indicate that the machine is not working:
• E10: problem with the water supply
• E20: problem with water draining
• E40: door open
Important! if you call out an engineer to a
fault listed below, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
• EFO: anti-flooding system activated
Once the problem has been eliminated,
press the button 8 to restart the
programme. If after all checks, the problem
persists, contact your local Service Force
Centre.
During machine operation it is possible that
the red Start/Pause pilot light flashes, one
of the following alarm codes appears on the
Problem
Possible cause/Solution
The door has not been closed (E40) .
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse or the fuse in a plug has blown.
The washing machine
does not start:
• Replace the fuse.
The button 8 has not been pressed.
• Please press the button 8 again.
The «Delay start» option has been selected.
• Please cancel the Delay start.
The «Child lock» option has been enabled.
• Disable the Child lock.
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Problem
Possible cause/Solution
The water tap is closed (E10).
• Open the water tap.
The inlet hose is squashed or kinked (E10).
• Check the inlet hose connection.
The machine does not fill: The filter in the inlet hose or the inlet valve filter is blocked (E10).
• Clean the water inlet filters. (See "Cleaning the water inlet filters"
for more details).
The door is not properly closed (E40) .
• Close the door firmly.
The drain hose is squashed or kinked (E20).
• Check the drain hose connection.
The drain filter is clogged (E10) .
The machine does not
empty and/or does not
spin:
• Clean the drain filter.
An option or a programme that ends with the water still in the tub
or that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
The end of drain hose is too low.
The end of drain hose is submerged in water.
There is no vent in the end of drain hose.
The machine fills than
empties out immediately:
• Refer to relevant paragraph in "Water drainage" section.
Too much detergent or unsuitable detergent (creates too much
foam) has been used.
• Reduce the detergent quantity or use another one.
Check whether there are any leaks from one of the inlet hose
fittings. It is not always easy to see this as the water runs down the
hose; check to see if it is damp.
There is water on the
floor:
• Check the water inlet hose connection.
The drain or inlet hose is damaged.
• Replace it with a new one.
The emergency emptying cap has not been replaced into the filter
or the filter has not been properly screwed in after cleaning action.
• Refit the emergency emptying cap into the filter or screw the
filter fully in.
40
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Problem
Possible cause/Solution
Too little detergent or unsuitable detergent has been used.
• Increase the detergent quantity or use another one.
Stubborn stains have not been treated prior to washing.
Unsatisfactory washing
results:
• Use commercial products to treat the stubborn stains.
The correct temperature was not selected.
• Check if you have selected the correct temperature.
Excessive laundry load.
• Reduce the laundry load.
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released. (Door lock pilot light is on)
The door will not open:
• Wait the door release.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
The machine vibrates /
The machine is noisy:
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
The electronic unbalance detection device has cut in because the
laundry is not evenly distributed in the drum. The laundry is
redistributed by reverse rotation of the drum. This may happen
several times before the unbalance disappears and normal spinning
can resume. If, after 10 minutes, the laundry is still not evenly
distributed in the drum, the machine will not spin. In this case,
redistribute the load manually and select the spin programme.
Spinning starts late or the
machine does not spin:
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select
the spinning programme.
The machine is fitted with a type of motor which makes an unusual
noise compared with other traditional motors. This new motor
ensures a softer start and more even distribution of the laundry in
the drum when spinning, as well as increased stability of the
machine.
The machine makes an
unusual noise:
No water is visible in the
drum:
Machines based on modern technology operate very economically
using very little water without affecting performance.
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Problem
Possible cause/Solution
The drying time or the dryness degree has not been set.
• Set the drying time or the dryness degree.
The water tap is not turned on (E10).
• Open the water tap.
The drain filter is clogged. (E20)
The machine does not dry
or does not dry properly:
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load.
The selected drying time was not suitable for the laundry.
• Select the suitable drying time for the laundry.
Anti-flooding system has been activated.
The display shows the
alarm code EFO:
• Disconnect the appliance, close the water tap and contact the
Service Force Centre.
Repairs - After Sales Service
2. Your telephone number
Repairs - After Sales
Service
Your appliance comes with a three year
warranty.
If it is not working correctly; consult the fault
finding guides within this instruction book
("What to do if ..."). If a fault occurs which
you can not resolve through following the
advice and information contained within this
instruction manual, the next step is to
contact our extended warranty
3. Clear and concise details of fault
4. The purchase date as found on your
receipt
5. The model number, product number
and serial number of the appliance
(found on the rating plate - see picture)
Mod. ... ... ...
Prod. No. ... ... ...
Ser. No. ... ... ...
administrators on:
0844 871 7771
So that you always have these numbers at
hand, we recommend you to make a note of
them here:
• Mod.......................................
• P.N.C.....................................
• S.N.........................................
They will give you details for your local
Service engineer. Before calling out an
engineer, please ensure you have read the
details under the heading “What to do if...”.
When you contact the local service engineer
you will need to give the following details:
1. Your name, address and post code
42
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Please retain your purchase receipt safely for An authorised service engineer should
the service engineer to verify the purchase
details.
service this product, and only genuine spare
parts should be used. Under no
circumstances should you attempt to repair
the machine yourself. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
John Lewis Branch.
Important! If you call out an engineer to a
fault listed above, or to repair a fault caused
by incorrect use or installation, a charge will
be made even if the appliance is under
guarantee.
Spare parts
Always insist on genuine spare parts.
Environment concerns
This means that they can be recycled by
disposing of them properly in appropriate
collection containers.
The symbol on the product or on its
packaging indicates that this product may
not be treated as household waste. Instead
it should be taken to the appropriate
collection point for the recycling of electrical Ecological hints
and electronic equipment. By ensuring this
product is disposed of correctly, you will
help prevent potential negative
To save water, energy and to help protect
the environment, we recommend that you
follow these tips:
consequences for the environment and
human health, which could otherwise be
caused by inappropriate waste handling of
this product. For more detailed information
about recycling of this product, please
contact your local council, your household
waste disposal service or the shop where
you purchased the product.
• Normally soiled laundry may be washed
without prewashing in order to save
detergent, water and time (the
environment is protected too!).
• The machine works more economically if
it is fully loaded.
• With adequate pre-treatment, stains and
limited soiling can be removed; the
laundry can then be washed at a lower
temperature.
Packaging materials
The materials marked with the symbol
are recyclable.
>PE<=polyethylene
>PS<=polystyrene
• Measure out detergent according to the
water hardness, the degree of soiling and
the quantity of laundry being washed.
>PP<=polypropylene
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John Lewis Partnership
171 Victoria Street
London SW1E 5NN
132939140-A-022011
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