Honda Power Equipment Automobile Parts GXV160 User Manual

Current customer service contact information:  
Servicing dealership personnel are trained professionals. They should be able to answer any question you may  
have. If you encounter a problem that your dealer does not solve to your satisfaction, please discuss it with the  
dealership's management. The Service Manager, General Manager, or Owner can help. Almost all problems  
are solved in this way.  
United States, Puerto Rico, and U.S. Virgin Islands:  
If you are dissatisfied with the decision made by the dealership's management, contact the Honda Regional  
Engine Distributor for your area (www.honda-engines.com/dea.htm).  
If you are still dissatisfied after speaking with the Regional Engine Distributor, you may contact the Honda  
Office as shown.  
American Honda Motor Co., Inc.  
Power Equipment Division  
Customer Relations Office  
4900 Marconi Drive  
Alpharetta, GA 30005-8847  
Or telephone: (770) 497-6400 M-F, 8:30 am - 7:00 pm EST  
When you write or call, please provide the following information:  
Equipment manufacturer's name and model number that the engine is mounted on  
Engine model, serial number, and type  
Name of the dealer who sold the engine to you  
Name, address, and contact person of the dealer who services your engine  
Date of purchase  
Your name, address, and telephone number  
A detailed description of the problem  

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