Casio DT 800RF User Manual

Supported Equipment Manual

For the DT-800RF Device Manufactured by Casio

Table of Contents

Chapter 1 • Introduction............................................................................................. 1-1

Description………………… ..........................................................................................1-1

Picture………………………...........................................................................................1-2

Setup Requirements…….............................................................................................1-2

Accessories……………….............................................................................................1-2

Operating System………… ..........................................................................................1-4

Chapter 2 • Terminal Setup........................................................................................ 2-1

Running Setup from a Download File ........................................................................2-1

Installation………………… ...........................................................................................2-2

Running the Manager……………………………………………………………………….2-4

Quick Start…………………...........................................................................................2-5

Configuring the Manager....................................................................................2-5

Configuring the Terminal for Download..............................................................2-9

Terminal Settings .............................................................................................2-10

Starting a Telnet Session .................................................................................2-11

Standard Setup…………….........................................................................................2-12

Setup Using Twin Client Manager....................................................................2-12

Terminal Setup Using Twin Client Menus ........................................................2-18

Authorizing PowerNet.......................................................................................2-20

Software Management……........................................................................................2-22

Auto-Configuration ...........................................................................................2-22

Chapter 3 • Keypad Configuration............................................................................ 3-1

Keypad Figures…………… ..........................................................................................3-1

Keypad Table……………… ..........................................................................................3-4

Chapter 4 • Error Message Resolution Guide.......................................................... 4-1

Supported Equipment Manual

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March, 2006

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Supported Equipment Manual

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March, 2006

Chapter 1 • Introduction

Description

The DT-800RF has a versatile high-speed scanning (100 scans per second) that

ensures a rapid first-time read rate and high data integrity. Its combination of

distance and contact laser scanning allows bar codes to be easily read even when

badly printed on curved and irregular surfaces. Amongst the lightest weight

terminals in its class, the compact lightweight design of the DT-800RF reduces

operator fatigue over extended usage periods. Its backlit display can be illuminated,

enabling readings to be clearly seen in the darkest of work environments.

This terminal has a world-class water splash proof (IPX II standard) that provides

continuous operations, even in the rain. Using the latest multi-drop communications

technology, data can be collected at many different networked points connected to a

single PC. Low-power circuitry and an automatic power-off feature conserve battery

life to the maximum and provide more usage time before replacement. A

rechargeable battery reduces the need to dispose of dead batteries and helps to

conserve the environment.

The DT-800RF’s 160 x 160-dot screen displays extensive lines of information. This

touch screen can also be used for entering data quickly and easily. You may choose

between 2.6 or 10 Mbytes of memory to meet your specific requirements. Control

functions (such as “Help” or “Send”) can be assigned to the DT-800RF special

function keys to further enhance operation.

Master I/O boxes, including SCSI or Ethernet connection, allow the configuration of

a large-scale system with satellite I/O boxes for high speed, large volume data

transfer. The DT-800RF can be set to read all common bar code symbologies with a

narrow bar width as small as 0.125mm. Infrared communications on this terminal

allow data to be downloaded or uploaded without the need to connect any cables,

thus ensuring trouble-free connection to a host system.

For more information, contact www.casio.com .

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Supported Equipment Manual • March, 2006

Introduction

Picture

Setup Requirements

Installation of PowerNet Twin Client requires, at a minimum, the following:

•

A Pentium-class processor

32 MB of RAM

10 MB of free hard disk space available

Microsoft Windows 95, 98, ME, XP, or NT/2000 operating system

Accessories

The following accessories are available for the DT-800RF:

I/O Box

•

DT-860IOE (satellite I/O box)

DT-865IOE (master I/O box)

Charger (Single-Pack)

DT-820CHGE (Quick charger)

Lithium Ion Battery Pack

DT-823LI

•

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Supported Equipment Manual • March, 2006

Accessories

AC Adaptors

•

DT-9020ADPG (AC adaptor (230V) for DT-820CHGE)

DT-9020ADPU (AC adaptor (120V) for DT-820CHGE)

DT-825ADP-G (AC adaptor (230V) for I/O boxes)

DT-825ADP-U (AC adaptor (120V) for I/O boxes)

Cables

•

DT-881RSC-E: RS232C Modem cable

DT-882RSC-E: RS232C Cross cable

(between DT860IO-E and PC: 25pin male)

•

DT-883RSC-E: RS232C Cross cable

(between DT860IO-E and PC: 25pin female)

DT-887AX: RS232C Cross cable

(between DT860IO-E and PC: 9pin female)

•

DT-888RSC: Modular Cable

DT-889AX: Cable (between DT-800RF and PC)

SB-751HF: SCSI cable

(between DT865IO-E and PC: Centro 50pin full male)

•

SB-752HH: SCSI cable

(between DT865IO-E and PC: Centro 50pin half male)

SB-753HP: SCSI cable

(between DT865IO-E and PC: Pin type half 50pin male)

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Supported Equipment Manual • March, 2006

Introduction

Operating System

Version of the Operating System

The version of the operating system on a DT-800RF terminal is 2.00.

Finding the Version of the Operating System

The version of operating system will appear on a terminal screen when the terminal is

rebooted. For rebooting instructions, see Command Mode Boot in the Quick Start

section.

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Chapter 2 • Terminal Setup

Running Setup from a Download File

The downloaded file is a compressed archive. After extraction using a utility such as

WinZip or PKWARE, folders are created on the hard disk as shown in the following

figure.

Click on the Disk1 folder to view the files as shown in the following figure.

Click on the Setup application and proceed to the following section entitled Installation

for further instructions.

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Supported Equipment Manual • March, 2006

Terminal Setup

Installation

The InstallShield wizard runs and presents the following screen.

Click on Next to begin the installation process.

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Supported Equipment Manual • March, 2006

Installation

To change the default Destination Location, click on Browse and select a location.

Then click on Next.

The default folder is PowerNet. This default may be changed either by selecting an

existing program group or by typing in a new name at the prompt. Then click on Next.

When the installation is complete, reboot the system to initialize the Twin Client

software.

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Terminal Setup

a. To reboot the system immediately, click on Finish.

b. To reboot later, click on the option to restart the computer later, and click on Finish.

Running the Manager

The PowerNet Twin Client Manager is the utility that manages the terminal software and

configurations.

Select Start, Programs, PowerNet, and Twin Client Manager. The PowerNet Twin

Client Manager screen appears as shown in the following figure. This is the

administrator's main screen, and all functions are accessed from its menu bar, tool bar,

and tabs.

Menu Bar

The menu bar provides access to the functions used to configure the terminals and

manage their software.

Toolbar

Under the menu bar, the tool bar provides shortcuts to major features. The toolbar can be

turned on or off by changing the Toolbar parameter found on the View menu. The

shortcuts available from the toolbar are as follows:

Create a new terminal configuration.

Open an existing terminal configuration.

Save the current terminal configuration.

Download the configuration to terminal.

Download software to terminal.

Configure terminals automatically over the wireless network.

View PowerNet Twin Client Manager version.

The PowerNet Twin Client Manager is now successfully installed and ready for use. The

Quick Start section below provides detailed instructions for quickly configuring the

terminal and starting a telnet session.

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Quick Start

Quick Start describes how to prepare the Twin Client Manager and the Casio terminal for

a Telnet session with the host. Following an initial serial download, the terminal software

and configuration is managed automatically, over the wireless network.

Configuring the Manager

The first step is to configure the Twin Client Manager to meet site-specific requirements,

and then prepare it for the automatic management of the terminal software and IP

addresses. This simple procedure will require only a few minutes to complete.

Setting the Emulation

Click on Start, Programs, PowerNet, and Twin Client Manager. Select the Settings

menu, as shown below.

Click on Emulation, select the desired emulation, and click on OK.

Setting the Servers

The Servers are the Telnet host systems the terminals will access.

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Terminal Setup

To set these addresses from the Settings menu, click on Servers and then click on Add.

Enter the name of each server, its IP Address and IP port (normally 23 for Telnet

servers), and emulation type. Then click on OK.

Repeat this step for each telnet server the terminals are required to access. If an error is

made in the name, IP Address, IP Port number, or Terminal emulation type, click on the

line that is in error and then click on the Edit button to make the corrections.

Setting Terminal Model and COM Port

The default terminal model is DT800, and the default serial connection to the Casio

cradle is through COM1. To select a specific Casio terminal model and keypad, or to

change the COM port assignment, click on the Options menu as shown.

The default terminal model, DT800, represents the default setup for all Casio terminals

under PowerNet. To maintain compatibility with existing Casio Telnet client keyboard

layouts, a specific terminal model and keypad must be selected from the Terminal Model

window.

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Quick Start

Saving the Configuration

Click File and Save As. Enter a name for this configuration.

For the purposes of this example, the name is vt100.

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Terminal Setup

Download Files to Terminal

Select Terminal and Send Program Files to Terminal from the menu bar.

The program asks if you want to include configuration files.

Select Yes.

The Casio Load Options screen appears telling you what actions to perform on the

terminal. The first three of these instructions perform the terminal reboot. The remainder

perform the actual download.

Click OK.

The Casio CD-ROM, distributed with Casio terminals, contains LMWIN2 in the

directory \Tool\Dt800\LMWIN201. Copy the LMWIN2 utility into any directory on your

PC. Next, install the PowerNet Twin Client software on the Casio terminal. To do this,

connect the serial load cable from a serial port on the PC to the communications port of

the terminal cradle or to a Casio terminal.

On the PC, the Download/Upload Utility screen is displayed. Note that this program is

LMWIN.EXE, which is distributed separately.

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Supported Equipment Manual • March, 2006

Quick Start

Select Execute from the menu bar, then select Link Manager and select Start Link

Manager.

Note: A shortcut is to just click on the start

icon.

To stop the download, select Execute then Link Manager Stop, or press the Stop key,

the fifth icon from the left under the Download/Upload Utility menu.

After the files are sent, close the Download/Upload Utility to return to the Twin Client

Configuration Utility main screen and proceed.

The PowerNet Twin Client startup screen is displayed on the terminal as follows.

Twin Client

Inc.

Keypress to Continue

Note: The date of 2006 is updated on the terminal at the time of a new release.

The terminal is now ready to establish a telnet session with the Host system.

Configuring the Terminal for Download

The terminal is prepared for the addition of Twin Client by booting to command mode,

and setting the serial port parameters as described in this section. This simple procedure

is described in the following sections, and requires only a few minutes to complete.

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Terminal Setup

Connecting the Cradle

The terminal download requires a serial connection between the terminal and the PC

through a cradle. Connect the serial load cable from a serial port on the PC to the

communications port of the terminal cradle or to a Casio terminal.

In preparation for this download perform the following:

•

Make sure you have copied the LMWIN utility to any directory on your PC.

Connect the selected serial port on the PC to the cradle with a null modem cable. Use

COM Port 1.

•

Verify that the cradle is powered on.

If you are using a cradle, configure the cradle baud rate to 115200.

Set the dip switches on the bottom of the cradle. There are ten switches. The up

position of a switch is the on position. The settings for the ten switches are shown

below to set the cradle baud rate to 115200.

Switch

Setting

Off

When using a cable, the baud rate to select is also 115200.

Terminal Settings

Command Mode Boot

On the portable terminal, power the terminal OFF, then boot the terminal using the key

sequence as shown in the following table.

Command Mode Boot Sequences

Following Power OFF

Terminal Model & Keypad

Key Sequence

DT-800RF

Press the FNC and 0 keys,

then press and release the PWR key,

then release the FNC and 0 keys.

The System Menu is displayed.

SYSTEM MENU

1. EXECUTE AP

2. SET MODE

3. DATE/TIME

4. TRANSMIT

5. CALIBRATION

6. VERSION

7. SS UTILITY

1. Select 7: SS Utility and then 1: Environment.

2. Enter the IP Address, Netmask, Gateway, Domain, etc.

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Quick Start

3. Press the Clear key.

4. Select 1: yes.

5. Press the Clear key to return to the system menu.

6. Select 4: Transmit, 4: Utility and 4: Change memory size.

7. Enter 640 and then press the Enter key.

8. Select yes to change the size.

9. Press the Clear key to return to the system menu.

10. Select 1: Execute AP.

11. Select Enter for “yes” to execute the AP.

The terminal is now configured to accept a download from Twin Client Manager.

Starting a Telnet Session

At the Twin Client main menu on the terminal, press any key to establish the connection.

Until the terminal has been authorized, the following screen is displayed.

RECOVERABLE ERROR

Terminal not

Authorized for

Twin Client

Keypress to Continue

It is not necessary to authorize the terminal at this time, so press any key to continue. The

terminal will establish a connection with the host system and start emulation. If the

terminal fails to connect to the host, refer to the following table for the possible causes

and the related corrective actions.

Failure Cause

Corrective Action

Incorrect Host IP address Correct the Host List address on the terminal. Refer to

Terminal Setup Using Twin Client Menus under Standard

Setup for instructions.

Incorrect netmask value

Access Radio Setup menu and correct the netmask value.

Refer to Terminal Setup Using Twin Client Menus for

instructions.

After a Telnet session has been successfully established, the terminal will remain in

session for a maximum of 30 minutes at a time until it has been authorized. Once

authorized, there is no software restriction on the session time. The instructions for

authorizing the terminal are presented in Authorizing PowerNet.

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Terminal Setup

Standard Setup

The default terminal setup is sufficient for most installations. However, to meet site-

specific requirements, it may be necessary to customize terminal operation. The standard

setup options simplify this process and can be modified using one of the following

methods:

•

Using the Twin Client Manager.

Using the Twin Client terminal menu system.

Standard Setup describes how to use the Twin Client Manager and the terminal menu

systems to set up the terminal. Also described are the methods for authorizing the

terminal software.

Setup Using Twin Client Manager

The Twin Client Manager provides a Standard Settings tab for automatic setup of the

terminals. The options within this tab vary according to the emulation selected, each of

which is described below.

VT Settings

Select the VT emulation setup by clicking on the Settings menu and then the Emulation

menu, as shown below.

Then click on the VT100 or VT220 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager

menu. The standard settings tab will now reflect the settings for VT emulation.

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Standard Setup

Quadrant Mode

The scrolling list defines the rules by which the terminal display is positioned in the

larger host display. As defined by Twin Client, quadrants are fixed position “windows”

in the host display, and the terminal display is located on whatever quadrant contains the

current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input

field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font Size

This check box enables (checked) or disables (unchecked) the display of characters in

10x20 font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the

terminal. Default is on (checked).

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Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating

no printer is attached.

5250 Settings

Select the 5250 emulation setup by clicking on the Settings menu and then the

Emulation menu, as shown below.

Then click on the 5250 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager

menu. The standard settings tab will now reflect the settings for 5250 emulation.

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Standard Setup

Quadrant Mode

The scrolling list defines the rules by which the terminal display is positioned in the

larger host display. As defined by Twin Client, quadrants are fixed position “windows”

in the host display, and the terminal display is located on whatever quadrant contains the

current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input

field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font Size

This check box enables (checked) or disables (unchecked) the display of characters in

10x20 font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the

terminal. Default is on (checked).

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Supported Equipment Manual • March, 2006

Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating

no printer is attached.

3270 Settings

Select the 3270 emulation setup by clicking on the Settings menu and then the

Emulation menu, as shown below.

Then click on the 3270 selection, as shown below.

Click on OK after the selection is made, and return to the main Twin Client Manager

menu. The standard settings tab will now reflect the settings for 3270 emulation.

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Standard Setup

Quadrant Mode

The scrolling list defines the rules by which the terminal display is positioned in the

larger host display. As defined by Twin Client, quadrants are fixed position “windows” in

the host display, and the terminal display is located on whatever quadrant contains the

current cursor position.

Off disables quadrant processing and Twin Client simply centers the current host

input field in the terminal display.

On enables quadrant processing. However, input fields that cross quadrant

boundaries result in a shift to the left in order to locate as much of the current input

field on the terminal display.

Soft always positions on a quadrant boundary regardless of input field boundaries.

Viewing keys are enabled.

Hard is the same as Soft except the viewing keys are disabled.

Lock locks the terminal display origin (upper left corner) to fixed row and column

(x,y) coordinates in the host display. The coordinates are zero-based.

Font Size

This check box enables (checked) or disables (unchecked) the display of characters in

10x20 font.

Key Click

This check box enables (checked) or disables (unchecked) audible key clicks from the

terminal. Default is on (checked).

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Terminal Setup

Printer Type

This scrolling list selects the attached printer type. The default value is none, indicating

no printer is attached.

Terminal Setup Using Twin Client Menus

The Twin Client terminal software provides an internal menu system for configuring

certain parameters on the terminal and for switching between “server” and “telnet” mode

of operation. To access this menu system, press the uppercase C at the startup screen as

shown in the following figure.

Twin Client

Keypress to Continue

The next screen displays the menu options. Cursor to the appropriate option and press

Enter.

Edit Menu Options

Edit Mobile Unit IP

Edit Server/Host IPs

Edit License Key

Run Site Survey

Switch Client Modes

Run Client Emulator

Exit to OS

Use the Up-Arrow and Down-Arrow keys to navigate the menu, and press Enter to select

the highlighted option. Each menu option is described below.

Edit Mobile Unit IP

The IP list contains the terminal IP address, the Subnet mask, and the Router IP address.

Enter the appropriate address and select F3 to save and/or F7 to quit.

IP 206.232.71.38

SN 255.255.255.0

RT 206.232.71.1

<F3> Save <F7> Quit

Press F3 to save the configurations.

Edit Server/Host IPs

If you wish to change the host IP address or addresses using the terminal menus, select

this option and enter up to four Host IP addresses as required.

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Standard Setup

Host 0

IP 206.183.67.155

Port 23__

<F3> Save <F7> Quit

Press F3 to save the configurations.

Edit License Key

The client software can be authorized automatically, as described in the next section,

Authorizing PowerNet. This menu option permits authorization of each terminal

manually. Select this option to obtain the terminal's Identification Code, which is used to

obtain the Authorization code from the Connect web site, as described in the next section.

The 12-digit value displayed at the top of the terminal screen is the Identification Code

for the terminal.

00A0F826E614

Authorization

______________

not authorized

<F3> Save <F7> Quit

Type the authorization code into the field as it appears on the WEB site. Punctuation

characters, such as the hyphen (-), are not required. Press F3 to save the authorization

code.

Run Site Survey

This option (a feature of Spectrum 1) is applicable to Release 5.0 and may be obsolete for

your terminal.

Switch Client Modes

The PowerNet Twin Client normally operates in "telnet" mode, which provides direct

connection to Telnet hosts. It can also operate in "server" mode, through a PowerNet

OpenAir server. Select this menu option to switch between server and telnet modes of

operation. Note that the host socket address for the PowerNet OpenAir servers is 1800,

which must also be changed in the Edit Server/Host IPs menu described at the beginning

of this section.

Run Client Emulator

After all desired changes have been made, select this option to return to the Twin Client

main menu. Then press any key to establish the Telnet session and begin emulation.

Refer to Starting a Telnet Session under Quick Start for further instructions.

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Terminal Setup

Authorizing PowerNet

Each PowerNet Twin Client will run for 30 minutes at a time without authorization.

Uninterrupted operation for a production environment is the result of authorizing the

software. Authorization codes are obtained from the Connect Website at

http://www.connectrf.com on the Partner Services page. Click on the Generate

Authorization icon at the top of the page.

Manual Authorization

The procedure for manually setting the Authorization code on the terminal is described in

the section entitled Edit License Key in Terminal Setup Using Twin Client Menus.

Add Licenses

The Add Licenses feature is used when adding additional licenses to an already site

licensed Twin Client manager. An example of this is the instance in which Twin Client

manager is licensed for 10 licenses, and the customer purchases another 10 licenses to

make a total of 20 licenses.

From Twin Client manager, choose Authorization from under the Settings menu. Click

on the Add Licenses button.

A pop-up box appears with the machine ID and a space for the additional licenses

authorization code.

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Standard Setup

Enter the additional license’s authorization code and click on OK.

Use the machine ID in the pop-up box instead of the original machine ID to get your

authorization code.

If adding users, click on the Add Licenses button before generating the authorization

code to get the most current machine ID.

Transfer Authorization

The Transfer Authorization feature is used when moving a site license from one PC to

another. After Twin Client manager is installed on a new PC, you will need the

system/machine ID for it.

From Twin Client manager, select Authorization from under the Settings menu.

Note: This feature only works if there are licenses remaining on the old PC.

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Terminal Setup

Software Management

In addition to providing functions for the download of files to the terminal via the

traditional serial connection, the Twin Client Manager also provides for the management

of terminal software and configurations automatically over the wireless network.

This section entitled Software Management describes the automated capability in detail.

Additional manual operations involving serial download options are described at the end

of this section.

Auto-Configuration

The Auto-Configuration form is accessed from the Twin Client Manager Settings menu.

Note: If no options are displayed, click the Advanced<< button.

Enabling Automatic Downloads

Click to put a check in the box that allows terminal to be automatically configured via RF

to enable automatic downloading. In the event another PC on the network is already

configured and active, the following warning message is displayed.

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Software Management

Synchronizing Configuration Files

Click to put a check in the Synchronize Configuration Files box to enable automatic

synchronization of configuration files on the terminal. When the terminal is command

booted, its configuration files will be compared with the most recent on the PC. The

terminal is updated automatically if it does not have the latest revision.

Synchronizing Program Files

Click to put a check in the Synchronize Program Files box to enable automatic

synchronization of program files on the terminal. When the terminal is command booted,

its program files will be compared with the most recent on the PC. The terminal is

updated automatically if it does not have the latest revision.

Automatic IP Address Assignment

New terminals will be assigned IP addresses automatically if the following box is

checked.

Note: Do not check this option if a DHCP server is configured to manage address

assignments.

To set the addresses, click on the Addresses button to access the Segment Address

Assignments dialog box, as shown in the following figure.

Enter the desired range in the From and To boxes as shown above, and then click on

Add.

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Terminal Setup

Creating New Groups

New groups, with different configurations, can be created by clicking on Terminal

Group Manager, and then clicking the right mouse button as shown.

After the new group has been created, the group settings option becomes available for

change, as shown below.

After the Configuration File and all of the other parameters have been set, the group is

made active by clicking on the Active check box.

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Software Management

Setting the Segment

Checking the Segment button restricts a terminal group to a range of IP addresses. The

IP Address can be any valid address on the segment, as it is used only to identify the

segment. The setting of the Net Mask can be used to restrict the range. This feature is

useful for segregating terminal groups by location.

Setting Force Reload

Clicking on the Force Reload button forces all terminals within a group to be

automatically updated. The following warning message appears.

Click on the Yes button to force the reload.

Setting the Default Terminal Group

New terminals that have not yet been assigned to any group are initially assigned to the

default group in effect when they are command booted.

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Terminal Setup

Any group can be made the default group by clicking on the group, and then clicking on

the right mouse button. Then click on the Make Default option.

Reassigning Terminals

After a terminal has been configured and assigned to the default group, it can be

reassigned to a new group by clicking on the terminal icon as shown below.

Then, holding the mouse button down, drag the terminal icon to the desired group as

shown next.

Release the mouse button, which reassigns the terminal.

The next time the terminal is rebooted, it will be reconfigured as defined in the group

specification.

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Chapter 3 • Keypad Configuration

Casio DT-800RF 5250

Keypad Figures

del

reset

FNC

LOCK

PWR

newline

numbovr

redraw

F17 F7

F18 F8

F19 F9

dup F4 refresh insert F5 stat nullend F6 dup

F14

F24F F15 F5

F16 F6

F17 F1 help

18 F2 print

FF3 fm

F11

F21F1 F12

F22

F10

F13

F23 F3

fexit

clear

ENT

CLR

F20

sreq attn

fld-

roll↑ fld+

roll↓

vw← home vw→

vw↑

top vw↓

bot

Left Func Right

keytop

Left +

Func

Right +

Func

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Supported Equipment Manual • March, 2006

Keypad Configuration

Casio DT-800RF, 3270

del

FNC

LOCK

PWR

F17

F18

F19

F14 F4 F24

F15 F5

F16 F6

pa1 F1 help pa2 F2 print

pa3

F11

F21

clear

F12

F20

F22

F13

F23

F10

ENT

CLR

sreq

attn fld-

fld+

vw← home vw→

eof vw↑

vw↓

Left Func Right

keytop

Left +

Func

Right +

Func

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Supported Equipment Manual • March, 2006

Keypad Figures

Casio DT-800RF, VT

del

FNC

LOCK

PWR

F17 F7

F18 F8

F19 F9

F14

F24

F21

F15 F5

F16 F6

F11

F12

F10

F22

F13

F23

clear

ENT

CLR

F20

vw↓

vw←

vw→

vw↑

Left Func Right

keytop

Left +

Func

Right +

Func

3-3

Supported Equipment Manual • March, 2006

Keypad Configuration

Keypad Table

The keypad tables in this section are organized by terminal model, keypad configuration,

and emulation. The key values represent the default keypad assignments applied to the

terminal in Twin Client advanced mode.

Table entries that are blank indicate the key is not assigned, or not relevant to the

emulation.

KEY

5250

3270

<1>

<2>

<3>

<4>

<5>

<6>

<7>

<8>

<9>

<0>

<1>

<2>

<3>

<4>

<5>

<6>

<7>

<8>

<9>

<0>

<1>

<2>

<3>

<4>

<5>

<6>

<7>

<8>

<9>

<0>

<BS>

<ENT>

<BS>

ATTENTION

BACK TAB

BACKSPACE

BOTTOM

CLEAR

DELETE

DUP

ENTER

EOF

FIELD ADVANCE

FIELD EXIT

FIELD MINUS

<BS>

<CLR>

<ENT>

<ENT>

<LOCK>

HELP

HOME

INSERT

LOCK

<LOCK>

<F2>

NEWLINE

NULLEND

NUMBOVR

REDRAW

REFRESH

RESET

ROLL DOWN

ROLL UP

SPACE

STAT

SYS REQUEST

TAB

TOP

VIEW DOWN

VIEW LEFT

VIEW RIGHT

VIEW UP

PA1

<F2>

PA2

PA3

3-4

Supported Equipment Manual • March, 2006

Keypad Table

F10

F11

F12

F13

F14

F15

F16

F17

F18

F19

F20

F21

F22

F23

F24

<F3>

<F3>

<F3>

dash

<F4>

period

<F7>

▲

<F8>

▼

<F5>

◄

<F6>

►

3-5

Supported Equipment Manual • March, 2006

Keypad Configuration

This page is intentionally blank.

3-6

Supported Equipment Manual • March, 2006

Chapter 4 • Error Message Resolution Guide

Twin Client Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

ENTRY TOO LONG;

Trying to key beyond the field size. Ensure that you are entering input into the

correct field.

---

ALPHABETIC ONLY;

MINUS NOT VALID;

DECIMAL NOT VALID;

ALPHANUMERIC ONLY;

NUMERIC ONLY;

Trying to key a character that is not Ensure that you are entering input into the

---

alphabetic.

correct field.

Trying to key a Minus sign.

Ensure that you are entering input into the

correct field.

Trying to key a Decimal (period).

Ensure that you are entering input into the

correct field.

Trying to key characters other than Ensure that you are entering input into the

Alphabetic and numeric. correct field.

Trying to key characters other than Ensure that you are entering input into the

numeric.

correct field.

ENTRY TOO SHORT;

Trying to exit the field before it is

filled.

Ensure that you are entering input into the

correct field.

4-1

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

INVALID KEY;

The key pressed is not valid.

Ensure that you are entering input into the

correct field.

---

MUST CLEAR FIELD;

SCAN NOT ALLOWED;

KEY NOT ALLOWED;

ENTRY TOO SHORT;

RECOVERABLE ERROR;

Trying to enter data in a field that Ensure that you are entering input into the

must be cleared first. correct field.

Trying to scan into a key only field. Ensure that you are entering input into the

correct field.

Trying to key into a scan only field. Ensure that you are entering input into the

correct field.

Trying to exit the field before it is

filled.

Ensure that you are entering input into the

correct field.

Encountered an error from which Verify that your configuration settings for the

you can continue.

hardware being used, usually a printer and

cable issue.

UNRECOVERABLE ERROR;

Encountered an error from which Verify that your Network settings are correct T1113, T1114, T1161,

you can NOT continue. and you are in the correct mode using the T1171, T1187 and

correct Port. T1194

FUNCTION: \n\nFILE: \nLINE: \nCODE; Encountered an error from which Notify Connect over the WEB incident

you can NOT continue. reporting system.

---

Press any key\nFor More Details...;

Press any key;

Press Enter for more information. Advisory message.

Press a key to continue.

Advisory message.

4-2

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Connection ERROR.\nREBOOT

MOBILE UNIT;

Could not Connect.

Could not Disconnect.

Verify that your Network settings are correct T1113, T1114, T1161,

and you are in the correct mode using the T1171, T1187 and

correct Port.

T1194

Disconnect ERROR.\nREBOOT

MOBILE UNIT;

Verify that your Network settings are correct T1113, T1114, T1161,

and you are in the correct mode using the T1171, T1187 and

correct Port.

T1194

RF Send ERROR.\nREBOOT MOBILE Could not Send.

UNIT;

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

RF Receive ERROR.\nREBOOT

MOBILE UNIT;

Could not Receive.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

RF Check ERROR.\nREBOOT

MOBILE UNIT;

Could not run the RF Survey.

Have been trying to contact the

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

RF Timeout ERROR.\nREBOOT

MOBILE UNIT;

Most likely a range, access point, radio,

T1113, T1114, T1161,

T1171, T1187 and

T1194

host for the radio timeout period (2 host or network issue. Troubleshoot the

minutes default). customer’s environment.

REBOOT MOBILE UNIT;

Retry (Y/N)?;

Reboot the Mobile Unit do to loss Most likely a range, access point, radio,

T1113, T1114, T1161,

T1171, T1187 and

T1194

of connection.

host or network issue. Troubleshoot the

customer’s environment.

Try again.

Try to send or receive again, or perhaps

ensure that the printer is cabled to the

Mobile Unit and is on.

---

4-3

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

TIMEOUT\n\nSending Data;

TIMEOUT\n\nReceiving Data;

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Host Received Data\nAwaiting App

Reply!;

Mobile Unit has sent and received Most likely a host or network issue.

an acknowledgement from the IP Troubleshoot the customer’s environment. T1171, T1187 and

T1113, T1114, T1161,

stack and is waiting for the

application to return data.

Probable causes are Database record

locking, application program failure, Host

failure or network failure.

T1194

* WAITING TO SEND *;

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

TCP Error Reading\nMAC

Could not obtain the Mac Address Possible hardware, driver or stack problem

---

Address.\nREBOOT MOBILE UNIT;

from the Mobile Unit.

Contact the Mobile Unit manufacturer.

Invalid TIP Command;

Bad internal protocol.

Notify Connect over the WEB incident

reporting system.

---

Session Ended\nBy User or Host;

User, Host, application or network If the user did not end the session, most

T1113, T1114, T1161,

has ended the session.

likely host or network issues. Troubleshoot T1171, T1187 and

the customer’s environment.

T1194

Server Packet Error;

Bad Protocol detected.

Usually a result of bad cabling, power or

faulty transceiver. Also, will receive this if

the Mobile Unit is in the wrong mode for

server operation.

---

4-4

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Error receiving host\nlist from Server; Bad Protocol detected.

Usually a result of bad cabling, power or

faulty transceiver. Also, will receive this if

the Mobile Unit is in the wrong mode for

server operation.

Usually a result of bad cabling, power or

faulty transceiver. Also, will receive this if

the Mobile Unit is in the wrong mode for

server operation.

---

Unexpected Server\ndata received;

Bad Protocol detected.

Error starting\nhost application;

Select Host or App;

Connected to the server but can

not connect to the distant end.

Configure the server handler to access the

host application.

---

Need to choose your

Host/application destination.

User selection required.

Advisory message.

Connecting...;

Attempting to connect to the

Host/application.

TCP Error\nReading IP

Address\nREBOOT MOBILE UNIT;

Mobile Unit missing Network IP

information.

Configure the Mobile Unit with the correct

network IP information.

Printer start error;

Could not initialize the printer.

Not enough power to print.

Cable or power issue with the printer.

---

Battery too low\nto print;

Replace the battery with a fully recharged

battery.

Paper Feed Error\nFix Then Hit Enter; Paper in the printer is not ready.

Replace the paper or rethread the paper in

the printer.

Printer Error\nPrint Ended;

Can not print.

Check cable, battery, communication

settings and paper in the printer.

4-5

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

User Count Exceeded.\n Session

Ended;

Possible authorization issue.

Verify that you have the correct number of

licenses for the number of Mobile Units you

are using.

---

Primary Unavailable\nTrying Alternate; First Host IP address not available Verify the host address.

---

trying the remaining addresses in

the Host list.

APMAC.DAT Error\nSession Ended;

Access point Media Access Control Most likely a range, access point, radio,

T1113, T1114, T1161,

T1171, T1187 and

T1194

error.

host or network issue. Troubleshoot the

customer’s environment.

MUIP.DAT Error\nSession Ended;

Missing Subnet IP\nSession Ended;

Mobile Unit IP Error.

Most likely a Mobile Unit network setting

issue. Troubleshoot the customer’s

environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Mobile Unit IP Netmask Error.

Most likely a Mobile Unit network setting

issue. Troubleshoot the customer’s

environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Error Opening File;

File is missing.

Verify that the configuration files are on the

Mobile Unit. Or perhaps there is a

hardware failure.

---

Telnet API\nnot found;

Program files are missing.

Reload program files.

Battery Low Warning\n\nReplace

Battery Soon;

Not enough power to operate the Replace the battery with a fully recharged

Mobile Unit.

battery.

No Host List.\nPress any key\nTo Edit Have not configured your target

Host IP's;

Configure the target host IP addresses.

hosts.

Unable to Allocate\nFont Memory;

Mobile Unit does not have enough Reduce the fonts in use or expand the

memory to load the fonts. memory in the Mobile Unit.

4-6

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Font Loading Error;

Could not load the font.

Can not print.

Ensure that the font is available to load.

---

Printer Not Ready\nPress R to

Retry\nC to Cancel Print;

Check cable, battery, communication

settings and paper in the printer.

Mobile Unit in\nDemonstration

Mode\nfor TwinClient;

Running in demo mode.

Purchase a license from Connect.

---

Connected to Host;

Successful connection to the target Advisory message.

Host.

Telnet Mode not\nsupported on\nthis

Mobile Unit;

This Mobile Unit must be used with Order a Connect Server.

a Connect Server.

Telnet Setup files\nnot found.

Reload\nfiles then switch;

Customer specific configuration

files are missing.

Load the configuration files into the Mobile

Unit from Twin Client Manager.

---

Switched Client to\nTelnet Direct Mode; Mobile Unit running in Telnet mode Advisory message.

direct to the target Host.

---

Switched Client to\nServer Based

Mode;

Mobile Unit running through a

Connect server in server mode

usually at port 1800.

Advisory message.

Port 23 is only\nallowed in Telnet

Mode;

Can not set the port to 23 in server Advisory message.

mode. Port 23 is the standard

Telnet port.

---

Not Enough Memory\nTo Run;

Press any key;

Mobile Unit does not have the

capacity to run the program do to

memory restrictions.

Expand the Mobile Unit memory.

Press a key to continue.

Advisory message.

4-7

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

TwinClient Telnet;

TwinClient Server;

TwinClient TN3270;

TwinClient TN5250;

TwinClient TNVT;

Prompt.

Advisory message.

---

Prompt.

Edit Menu Options;

Edit Mobile Unit IP;

Edit Server/Host IPs;

Edit Radio Option;

Prompt.

Menu Title.

Menu Option.

4-8

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Edit License Key;

Run Site Survey;

Switch Client Modes;

Run TwinClient;

Exit to OS;

Menu Option.

Can not print.

Advisory message.

---

Printer may not be\nplugged in

or\nturned on!;

Check cable, battery, communication

settings and paper in the printer.

OUT OF RANGE OF BASE;

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

CONNECT SERIAL CABLE;

REMOVE SERIAL CABLE;

PLACE IN CRADLE;

Serial cable not connected to the Check cable, battery and communication

---

Mobile Unit.

settings for the Mobile Unit.

Remove serial cable from to the

Mobile Unit.

Check cable, battery and communication

settings for the Mobile Unit.

Place the Mobile Unit in the cradle. Advisory message.

4-9

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

REMOVE FROM CRADLE;

ACQUIRING CRADLE BUS;

Printer Out\nOf Range;

Remove Mobile Unit from the

cradle.

Advisory message.

---

Attempting to access the cradle

through the serial port you have

configured.

Printer out of the coverage area.

Most likely a range, access point or radio

issue. Troubleshoot the customer’s

environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Connection Refused\nBy Host;

Connection Timed Out;

You connected to the target host

but the host disconnected you.

Verify that the configuration file has the

correct Mobile Unit type and New

environment variable set. Fallback to the

Connect Default to verify the connection.

---

You connected to the host but did Modify the Host parameters for login.

not logon in the appropriate time so

---

the host disconnected you.

Connection Failed\nHost Not

Responding;

Could not connect to the Host.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Connection Failed\nHost Unreachable; Could not connect to the Host.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Mobile Unit Out\nOf Range,

Unable\nTo Transmit;

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

4-10

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Mobile Unit Out\nOf Range,

Unable\nTo Receive;

Mobile Unit out of the coverage

area.

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

---

Printer Not\nResponding;

Printer Out\nOf Range;

Can not print.

Check cable, battery, communication

settings and paper in the printer.

---

Printer out of the coverage area.

Most likely a range, access point or radio

issue. Troubleshoot the customer’s

environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Print Complete;

Reprint (Y/N)?;

WARNING;

Prompt.

Advisory message.

---

Yes or No prompt for a reprint.

Prompt.

Turning power off\nduring a

session\nwill cause the\nprogram to

restart;

This Mobile Unit will disconnect the Mobile Unit manufacturer limitation.

session if powered off.

Advisory message.

Are you sure (y/n)?;

Yes or No prompt for a

confirmation.

Advisory message.

You Sure? (YyNn);

Yes or No prompt for a

confirmation.

Advisory message.

---

4-11

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Domain Name Server\nNot Set;

DOMAIN NAME SERVER not

configured.

Configure the Mobile Unit with the correct

network IP information.

---

Domain Name Server\nQuery Memory Memory error on the Mobile Unit

Error;

Expand the Mobile Unit memory or return

the Mobile Unit for repair.

Domain Name Server\nQuery Sending Mobile Unit out of the coverage

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Error;

area.

Domain Name Server\nQuery Receive Mobile Unit out of the coverage

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

Error;

area.

Domain Name Server\nUnavailable;

Could not connect to the DOMAIN Most likely a range, access point, radio,

T1113, T1114, T1161,

T1171, T1187 and

T1194

NAME SERVER.

host or network issue. Troubleshoot the

customer’s environment.

Error loading\nparameter file;

Could not open\ntelnet interface;

Could not set\mtelnet options;

Could not load the parameter file. Reload the correct configuration files.

---

Could not telnet.

Reload the program files.

Could not use the telnet

configuration.

Reload the correct configuration files.

Setup file\nsetting mismatch\nReload Emulation program selected is not Remove the emulation and configuration

Setup;

compatible with the configuration files. Run clear Telnet on the Mobile Unit

file on the Mobile Unit.

then reload the Mobile Unit with the proper

emulation and configuration files.

4-12

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Display formatting\ntoo large

for\ncurrent screen;

Mobile Unit does not have enough Expand the Mobile Unit memory or order a

---

memory to run your configured

reformatted screens.

server from Connect.

Mobile Unit\ninitialization error;

Mobile Unit problem.

Return the Mobile Unit to the manufacturer

for repair.

Host/App/Network\nclosed the session; Customer’s environment

Most likely a range, access point, radio,

host or network issue. Troubleshoot the

customer’s environment.

T1113, T1114, T1161,

T1171, T1187 and

T1194

disconnected the Mobile Unit

session.

Disconnecting...;

Scan Barcode;

Enter Setup\nPassword;

Enter Profile \nPassword;

Host IP;

Prompt.

Advisory message.

---

Bar code scanning test.

Prompt.

Advisory message.

Prompt.

Advisory message.

Host IP address prompt.

Host name prompt.

Host IP port required.

Enter target host IP address.

Enter target host Name.

Host Name;

Port;

Enter 23 for telnet or 1800 for a Connect

server. Could also be a different number

T1113, T1114, T1161,

T1171, T1187 and

depending on the customer’s environment. T1194

4-13

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Mobile Unit Type;

Prompt.

Advisory message.

---

WARNING: This will \nend any\ncurrent Prompt.

session;

Continue (Y/N)?;

HOST ENTRY;

Prompt.

VT(100/220) Setup;

Mobile Unit Info;

Emulation Setup;

ANSI Setup;

Miscellaneous Setup;

Mobile Unit Type;

4-14

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Control Codes;

Local Echo;

Prompt.

Advisory message.

---

<BK SP> Sends;

New Line Mode;

Insert Mode;

Autowrap Mode;

Cursor;

EMULATION SETUP;

Mobile Unit Type;

Local Echo;

4-15

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Map Underline;

Break Key;

Prompt.

Advisory message.

---

ANSI Setup;

Control Codes;

Backspace Key;

MISCELLANEOUS SETUP;

Test Options;

TEST OPTIONS;

Printer Test;

4-16

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Scan Code Test;

User Name;

User Password;

ON;

Prompt.

Advisory message.

---

OFF;

Map;

Don't Map;

Enable Break;

Disable Break;

4-17

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

7 bit;

Prompt.

Advisory message.

---

8 bit;

Send Delete;

Send Backspace;

Mobile Unit Setup;

Scanner Options;

Program Options;

Special Options;

Beeper Options;

Exit to DOS;

4-18

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Backlight Time;

Enter Key Action;

Reset Options;

Font Size;

Prompt.

Advisory message.

---

Portable Printer;

Reprint Option;

Data IDs;

Internal/External;

Modify Beeps;

Message Beeps;

4-19

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Scan Identifier;

AID Scan Setup;

Long Scans;

Scan Send;

Yes;

Prompt.

Advisory message.

---

No;

Normal;

Double Wide;

Double High;

Double High and Wide;

4-20

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Errors Only;

Automatic;

All Messages;

Reject;

Prompt.

Advisory message.

---

Truncate;

Split;

Do Not Send;

Always Send;

Last Field Only;

Internal;

4-21

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

External;

none;

Prompt.

Advisory message.

---

monarch;

pddumb;

comtec;

rascal;

codewriter;

comtec(S);

User Name;

Password;

4-22

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Frequency:

Duration:

Delay:

Hz;

Prompt.

Advisory message.

---

ms;

Select Scanner;

Setup Scanner;

Scan Test;

Scan Operation;

Laser;

Contact/Pulse;

Contact/No Pulse;

4-23

Supported Equipment Manual • March, 2006

Error Message Resolution Guide

Message

Reason

Solution

Reference Tech Note

Auto/Pulse;

Auto/No Pulse;

Wand Simulation;

VT100;

Prompt.

Advisory message.

---

VT220;

SETUP;

Mobile Unit IP/Radio;

Host List;

NULL;

4-24

Supported Equipment Manual • March, 2006

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