BT PaperJet 50e User Manual

PaperJet 50e User Guide_se 10-06-2003 10:06 Pagina 1  
PaperJet 50E  
Plain paper fax, copier and telephone  
User Guide  
This product is intended to be connected to analogue networks and private switching systems in the United Kingdom.  
This product has not been designed for making emergency telephone calls when the power fails. Alternative arrangements  
should be made for access to emergency services.  
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At a glance  
Plain paper sheet feeder  
Paper support  
Max. capacity 40 sheets of  
80gsm paper.  
Document feeder  
Paper feeder width guide  
Holds up to 5 sheets placed face  
down for faxing or copying.  
Adjust to fit the width of your  
paper for A4, Letter and Legal  
sizes.  
Telephone line socket  
Document feeder  
width guides  
Adjust to fit the width  
of your document for A4,  
Letter and Legal sizes.  
Handset  
Cover  
Open the cover  
for changing the  
print cartridge  
and clearing  
Control panel  
document jams  
Document outlet  
Loudspeaker  
Display screen  
Outlet for received faxes, copied  
documents and originals.  
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NOTE:  
The control panel  
is protected by  
a plastic film.  
Remove by carefully  
peeling from  
the corner.  
Reduction/Enlargement button. Reduces and  
Resolution/Volume – button. Adjust the  
enlarges copies to either 70% or 140%.  
resolution of documents to be faxed. Select next  
option from a menu.  
Resolution button. Allows you to choose text or  
Decrease loudspeaker volume  
photo resolution for copies.  
Contrast/Volume + button. Adjust the contrast  
of documents to be faxed. Select previous option  
from a menu.  
Contrast button. Adjusts the contrast of  
documents to be copied.  
Increase loudspeaker volume  
Copy button. Press to start copying a document.  
Recall button. For use with switchboards and BT  
Error light. Indicates a problem when sending or  
Select Services.  
receiving a fax.  
Speed Dial/Clear button. Used to speed dial a  
stored number. Deletes incorrect settings and  
characters.  
Stop button. Stops the current operation.  
Returns the fax machine to standby.  
Last Number/Pause button. Press once to  
display last number dialled. If you have a  
document in the document feeder it shows the last  
fax number, if not it shows the last telephone  
number called. Press again to dial the number  
displayed.When dialling or storing a number,  
press to enter a pause.  
Monitor button. Press to get dialling tone.  
Start button. Press to send a fax. Confirms an  
option chosen from the menu. During a call, press  
to receive a fax.  
Function button. Function button lets you select  
options from the menus.  
External button. Connects you to an outside line  
when connected to a switchboard.  
RX Mode/Hold button. Selects reception  
methods for faxes. When on a phone call, press to  
put a caller on hold. They hear a beep.  
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ge holder  
Optical scanner  
5
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Key features  
Plain paper fax  
Holds up to 40 sheets of A4 paper for ink  
jet quality printing.  
21 page memory  
If you run out of ink or paper while  
receiving a fax the document will be stored  
in the memory and automatically printed out when  
the new paper or ink has been added.  
Copier with zoom  
Make single or multiple copies of  
documents. Enlarge copies to 140% or  
reduce to 70%  
One touch and speed dial memories  
10 one touch memories and 32 speed dial  
memories can each store a fax number,  
phone number and name. Easy to display and scroll  
through the memories.  
6
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In this guide  
12 Month Guarantee  
At a glance  
2
3
Key features  
6
Introduction  
8
Safety information  
Setting up  
9
10  
Using your PaperJet 50E  
Sending faxes  
To broadcast a document  
Using the one-touch memories  
Using the speed-dial memories  
Reports and lists  
16  
16  
20  
22  
23  
25  
27  
29  
Making and receiving phone calls  
Copying documents  
Additional features  
Polling  
30  
34  
Caller display  
36  
Connecting to a switchboard  
Help  
37  
39  
44  
49  
51  
Maintenance  
Technical information  
Index  
7
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Introduction  
Unpacking your PaperJet 50E  
For your records  
When you unpack you should have:  
Date of purchase:  
PaperJet 50E with attached  
mains power cable and  
fitted 3-pin plug.  
Place of purchase:  
Serial number (on base of unit):  
Telephone line cord  
Starter print cartridge  
Handset with cord  
Paper support  
Proof of purchase is required for warranty purposes,  
so please keep your receipt.  
8
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Safety information  
Never put foreign bodies into the fax machine.  
Their accidental contact with powered parts may  
cause a fire or electric shocks.  
Do not expose to direct sunlight.  
Do not stand your fax machine on carpets or other  
surfaces which generate fibres, or place it in  
locations preventing free flow of air over its surfaces.  
Do not submerge any part of your fax  
machine in water and do not use it in damp  
or humid conditions such as bathrooms.  
Do not expose your fax machine to fire,  
explosive or other hazardous conditions.  
There is a slight chance that your fax  
machine could be damaged by an electrical  
storm. We recommend that you unplug the  
power and telephone line cord for the duration of  
the storm.  
9
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Setting up  
1 Plan the location of your PaperJet 50E  
3 Connect the handset  
Place your PaperJet 50E on a stable, flat surface.  
Make sure it is close enough to the telephone and  
mains power sockets so that cables will reach.  
Remember to leave enough room at the front of the  
machine for documents to come out. Allow a free  
flow of air around the machine for ventilation.  
Plug the handset cord into the socket marked  
at the back of the machine.  
Place the handset in the cradle.  
2 Fit the paper support  
Fit the plastic support into the slot at the back of the  
machine. Ensure it clicks firmly into place.  
4 Connect the telephone line cord  
1
2
Click into position  
1 Plug the telephone line cord into the socket  
marked LINE at the back of the machine.  
2 Connect the other end to the telephone wall socket.  
10  
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5 Connect the mains power  
6. Load paper  
The plain paper sheet feeder can hold up to 40 sheets  
of 80gsm paper.  
IMPORTANT NOTE  
Before connecting to the mains power remove the  
red tag marked “REMOVE before plugging in” by  
pulling in the direction of the arrow.  
It can accommodate A4 (210 x 297mm), US Letter  
(216 x 279mm), and US Legal (216 x 356mm) and  
weights between 70-90gsm.  
Maximum Level  
Plug into the mains power and switch on.  
The fax will automatically carry out a short test to  
check the functions of its components and the  
following messages will appear in the display:  
Place the paper in the sheet feeder. Do not force it in.  
AUTOMATIC RX  
CHECK PRINT HEAD and alternating  
SET DATE/TIME  
Use the paper width adjustment lever to push the  
paper against the left side of the feeder.  
NOTE  
When you need to add more paper, always slide it  
under the paper that’s already loaded.  
11  
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7 To set the date and time  
NOTE  
If you have selected the 12 hour clock the letter p  
from pm or a for am is displayed. To display the  
correct p or a setting press the function button  
when the cursor is flashing on the p or a. Press the  
clear button to delete entries.  
When you connect the fax machine to the power  
supply, and following any interruption in the supply you  
will need to set the date and time as described below.  
The display shows:  
DATE AND TIME  
The display shows:  
FORMAT: DD/MM/YY  
NOTE  
Remember that the stand-by mode is the status in  
which it is idle and that it is the mode from which  
the machine can be programmed.  
If you want to select a different format from  
the one displayed, press the b/ ckeys.  
The display shows:  
FORMAT: 24 H  
If you want to select the other time format  
(12-hour), press the b/ ckeys.  
The display shows:  
DD/MM/YY HH:MM  
01-01-02 00:00  
/
Enter the new date and time (e.g. 26-07-02;  
12:00). As each digit is entered, the cursor  
will move to the next one.  
DD/MM/YY HH:MM  
26-07-02 12:00  
If you only want to change a few digits,  
move the cursor to them using the b/ c  
keys and overwrite them with the correct  
digits.  
To confirm the setting. The procedure for  
setting the date and time is complete. The  
new date and time will be updated  
automatically and will be printed on each  
page sent.  
To return the fax machine to stand-by  
mode.  
12  
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Pull the cartridge towards the front of the machine  
until you hear it click into position.  
8 Install the starter print cartridge  
Open the printer compartment cover.  
Close the cover.  
If the display continues to show CHECK PRINT HEAD  
the cartridge may not be installed properly. Open  
the cover and check that the cartridge is correctly  
orientated and clicked into position.  
Remove the print cartridge from its packaging.  
Holding it by the finger grip, peel the protective film  
from the print nozzles.  
Click into position  
Avoid touching the nozzles and metal electrical  
contacts.  
NOTE  
To replace the cartridge when it runs out of ink,  
follow the instructions in the Maintenance Section  
on page 44.  
Insert the cartridge into the holder with the  
electrical contacts facing towards the front of the  
machine.  
Should the message persist, you may need to clean  
the electrical contacts and the carriage (see ‘To clean  
the cartridge’, page 46).  
13  
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9 Automatic print quality test page  
10 Enter your name and fax number  
Your PaperJet 50E automatically cleans the  
print nozzles and prints a test page.  
Once printed, the display shows  
Your name and number will be added to  
every fax page you send. You can enter a  
maximum of 16 characters and 20 digits.  
CHECK PRINT OUT  
1=EXIT 0=REPEAT  
Press the Function button until the display  
shows INSTALLATION  
The printed sheet contains the following:  
Display shows TEL. LINE SET-UP  
Press twice. Display shows STATION NAME  
Display shows TYPE YOUR NAME  
a numbered scale, to check ink flow and  
the electrical circuits on the print head.  
a set of graphics and text to assess print  
quality.  
A-Z  
Press the buttons to enter your name up to a  
maximum of 16 characters, as shown below.  
Check the numbered scale for interruptions  
and the black areas for horizontal white  
lines. If none are present, the print head is  
installed correctly and working normally.  
Press buttons to move the cursor  
to the character you want or to insert a  
space.  
Press the and buttons to enter different  
symbols such as &.  
#
Press 1 if the test print is acceptable.  
Or  
Press the Clear button to delete entries.  
Press 0 to repeat the test.  
If there is still a problem after printing three  
test pages try:  
For example to enter the name JOHN:  
changing the paper you are using, it may be  
too porous.  
Press the 5 button until the display shows  
J
O
H
N
.
.
.
.
removing and re-installing the print cartridge.  
Press  
>
cleaning the electrical contacts and print  
nozzles (see ‘To clean the cartridge and  
nozzles’, page 46).  
Press the 6 button until the display shows  
Press  
>
Press the 4 button until the display shows  
Press  
replace the cartridge.  
>
Press the 6 button until the display shows  
14  
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When you have finished entering your name  
To confirm. Display shows PHONE NUMBER  
Display shows TYPE YOUR NUMBER  
11 To set the position of your fax header  
Your name, fax number, date and time can  
be shown at the top of the page outside the  
text area or slightly lower down inside the  
text area. The default setting is for the  
header to be shown inside the text area.  
You can switch between these two positions.  
Enter your phone number.  
/
If you are entering your number in an  
international format press the  
button to  
enter a  
.
+
Press the Function button until the display  
shows FAX SET-UP  
Press to confirm.  
To return to standby.  
Display shows DATE AND TIME  
Display shows VARIOUS SETTINGS  
Press until the display shows HEADER  
INSIDE  
Your header will be printed inside the text  
area.  
Press to display INSIDE or OUTSIDE.  
To confirm the displayed option.  
To return to standby.  
15  
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Using your PaperJet 50E  
Setting the contrast and resolution  
Sending faxes  
What type of paper you can use  
After inserting the document in the feeder.  
Contrast  
Dimensions:  
• width  
• length  
148mm – 216mm.  
216mm – 600mm.  
Press the Contrast button to select the  
setting you want.  
• NORMAL – when the original document  
is clearly printed.  
• DARK – when the original document is  
light.  
Thickness:  
60 -90gsm  
90 -140gsm  
max 5 sheets.  
1 sheet at a time.  
• LIGHT – when the original document is  
dark.  
Do not use  
• Torn, crumpled and rolled paper.  
• Paper that is too thin  
• Wet or moist paper.  
After the fax has been sent, your PaperJet  
always resets to normal contrast.  
• Carbon paper.  
Resolution  
• Correction fluid, paperclips and staples.  
Press the Resolution button to select the  
setting you want.  
Inserting documents in the feeder  
• STD (standard) – when the original  
contains easy to read text.  
• Gently insert documents to be faxed (up to 5 pages)  
face down.  
• Adjust the paper feeder width guides to fit.  
• FINE – when the original contains small  
or hard-to-read text or line diagrams.  
• FINE and HALF-TONES – when the  
original contains varying shades of grey  
or pictures.  
Setting the contrast and resolution  
You can choose different resolution and contrast  
settings to ensure the best quality when faxing or  
copying a document.  
NOTE  
FINE and HALF-TONES settings take longer to send.  
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To select the default resolution setting  
NOTE  
If you make a mistake when entering a number,  
press the < > buttons to move the cursor over the  
digit and enter the correct digit. To delete the digit  
press the Clear button.  
Your machine is pre-set to STD resolution  
for faxing and copying. You can change this  
setting so that the resolution is  
automatically set to FINE.  
NOTE  
When the machine is in standby  
Press until the display shows FAX SET-UP  
To display DATE AND TIME  
All dialling is shown using 0-9 keypad. You can also  
use one-touch or speed dialling if they are set.  
To display VARIOUS SETTINGS  
Press until the display shows TX RESOL.STD  
To switch between FINE and STD.  
To confirm.  
To dial and hear the progress of your  
fax call  
To return to standby.  
Place document face down in the document  
feeder.  
If necessary set the Contrast and  
Resolution settings.  
To send a fax  
Press the Monitor button. You hear the  
dialling tone over the loudspeaker.  
Place document face down in the document  
feeder.  
Use the keypad to dial the number you want.  
/
When you hear the far end machine  
respond press the Start button. Your fax is  
scanned and sent.  
If necessary set the Contrast and  
Resolution settings.  
Use the keypad to dial the number you  
want.  
/
When the fax has been sent, the display  
shows TX COMPLETEDto confirm a  
successful transmission.  
Press the Start button. The number is  
dialled before your fax is scanned and sent.  
When the fax has been sent, the display  
shows TX COMPLETEDto confirm a  
successful transmission.  
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Automatic re-dialling  
To dial using the handset  
If a fax fails to be sent, for example, the number  
dialled was engaged, your PaperJet 50E will  
automatically retry up to 3 times at 2 minute intervals.  
Place document face down in the document  
feeder.  
If after all retries, the fax has not been sent, the  
document will be deleted from memory (if using  
MEMORY TX). You have the option of retaining  
failed MEMORY TX faxes in memory to enable you  
to try sending them again without re-scanning.  
To do this you must enable the document  
retransmission feature.  
If necessary set the Contrast and  
Resolution settings.  
Pick up the handset and listen via the  
earpiece.  
Use the keypad to dial the number you want.  
/
If the other persons fax machine is set up  
for automatic reception, you hear the fax  
tones, press the Start button and replace  
the handset. Your fax is scanned and sent.  
To switch document retransmission on/off  
If your call is answered in person, ask them  
to press the start button on their fax  
The default setting is off.  
Press the Function button until display  
shows FAX SETUP  
machine. You will then hear their fax tones.  
Press the Start button and replace the  
Press the Start button. Display shows  
DATE AND TIME  
handset. Your fax is scanned and sent.  
When the fax has been sent, the display  
shows TX COMPLETEDto confirm a  
successful transmission.  
Press the Function button. Display shows  
VARIOUS SETTINGS  
Press the Start button until display shows  
RETRANS.DOC: OFF  
NOTE  
Press buttons to switch between ON and  
OFF.  
To stop a fax being sent at any time, press the Stop  
button.  
Press the Start button to confirm the option  
displayed.  
The machine returns to standby.  
To redial the last number  
Press the Last Number button twice.  
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To send a fax at a pre-set time (delayed  
faxing)  
NOTE  
To cancel your pre-set fax transmission, press  
the Stop button or remove the document from the  
document feeder.  
You can set your PaperJet 50E to send a fax  
at a specific time in order to take advantage  
of cheaper call rates or to allow for different  
time zones.  
If you want to store the document in memory  
for delayed faxing, see “To fax from memory” on  
page 20.  
Place document face down in the document  
feeder.  
To change the details of a pre-set fax  
If necessary set the Contrast and  
Resolution settings.  
You can set a new time and fax number.  
Press until the display shows DELAYED TX  
Display shows ALREADY ENTERED  
Display shows CHANGE PARAM?  
Either  
Press until the display shows DELAYED TX  
Press the Start button.  
Display shows TYPE TIME  
HH:MM  
If using the 12 hour clock, press the Function  
button to switch between a for AMand p for PM.  
Press to display CANCEL SETTING  
Press the < > buttons to move the cursor.  
To confirm. The fax is cancelled and your  
machine returns to standby.  
Or  
Enter the time at which you want your fax  
/
to be sent, e.g. 18.30.  
Display shows TYPE TIME  
Display shows TYPE FAX NUMBER  
1 2 3 Enter the number you want.  
Enter the new time at which you want your  
fax to be sent, e.g. 19.00  
/
Display shows TYPE FAX NUMBER  
Press to confirm. Display shows the time at  
which the fax is due to be sent  
AUTOMATIC RX  
Press to confirm. Display shows  
AUTOMATIC RX  
TX AT  
18:30  
TX AT  
19.00  
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PaperJet 50E user guide – Edition 3 – 29.8.00  
PaperJet 50e User Guide_se 1-07-2003 18:18 Pagina 20  
Display shows TYPE FAX NUMBER. If  
required, enter the second number to which  
you want to send your fax and press the  
Start button again.  
To broadcast a document  
You can set your machine to send a document to up  
10 different numbers (broadcasting).  
See “To fax from memory” below.  
Repeat the last 2 steps until you have  
entered all the numbers you want up to  
maximum of 10 when the display will show  
END OF LIST.  
To fax from memory  
To finish.  
Your PaperJet 50E has a memory which lets  
you store one document for sending at a  
pre-set time.  
Place document face down in the document  
feeder.  
If necessary set the Contrast and Resolution  
settings.  
To change, re-send or cancel a stored  
document  
Display shows TX FROM MEMORY  
The document is scanned into the memory.  
Display shows STORINGthen TYPE TIME  
HH:MM  
When you have stored a document in the  
memory for sending later:  
If using the 12 hour clock, press the Function  
button to switch between a for AMand p for PM.  
Display shows AUTOMATIC RX  
MEMORY TX  
Press the < > buttons to move the cursor.  
Display shows TX FROM MEMORY  
Display shows ALREADY ENTERED  
Display shows PRINT SETTING?  
Enter the time at which you want your fax  
/
to be sent, e.g. 18.30 or press the Start  
Press to switch between this and the other  
button to select the current time.  
two options CHANGE PARAM?or CANCEL  
SETTING?  
Display shows TYPE FAX NUMBER  
Use the keypad to dial the number you  
/
Press to select the option displayed.  
want.  
PRINT – you get a print out of the fax  
details and then the machine returns to  
standby.  
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CANCEL – the machine cancels the  
memory setting and returns to standby.  
Receiving faxes  
CHANGE PARAM? – you can change the  
fax number and time settings. Display  
shows TYPE TIME.  
By pressing the RX MODE button you can  
set your PaperJet 50E to receive a  
document in three different ways:  
/
/
Change the time if required.  
Press to display the following settings.  
Display shows TYPE NUMBERand the  
number already entered.  
AUTOMATIC RX– This is Automatic reception.  
Your fax machine automatically answers fax  
calls (this is the default setting).  
You can change the number if required.  
Repeat the 2 steps above for all the numbers  
that have been entered.  
MANUAL RX– This is Manual reception.  
You answer calls in person and receive faxes  
by pressing the Start button if you hear the  
fax tones.  
If the list contains less than 10 numbers  
the display shows TYPE FAX NUMBER.  
/
Enter a new number if required.  
PHONE/FAX RX– This is Automatic reception  
with call recognition. After the set number  
of rings (default 4), your fax machine will  
answer the call. If it is a fax, it is received.  
If it is a voice call the machine beeps for up  
to 20 seconds and the display shows LIFT  
HANDSET. If you do not lift the handset the  
machine prepares to receive a fax.  
Repeat the last step until you have entered  
all the numbers you want up to a maximum  
of 10.  
After entering/ changing your last number  
press Start again to confirm. Display shows  
AUTOMATIC RX (or current receive mode)  
and MEMORY TX.  
If you pick up the phone before your  
machine takes the call and you hear fax  
tones, press the Start button to begin  
reception and hang up the handset.  
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To store a one touch entry  
Using the one-touch memories  
Using the codes 0-9, your PaperJet 50E has  
10 one-touch memories under which you  
can store a name, fax number and telephone  
number.  
Using the keypad to enter names and  
numbers  
The keypad lets you type letters when you  
are asked to enter a name.  
You can store numbers up to 32 digits long,  
and names up to 16 characters long, in each  
one-touch memory.  
For example to enter the name JOHN:  
Press the 5 button until the display shows  
Press  
J
.
.
.
.
Press until the display shows FAX SET-UP  
>
Display shows DATE AND TIME  
Press the 6 button until the display shows  
Press  
O
H
N
Press until the display shows ONE TOUCH  
DIAL  
>
Press the 4 button until the display shows  
Press  
Display shows TYPE ONE TOUCH  
>
Enter a single digit 0-9 to set the one touch  
/
Press the 6 button until the display shows  
Press  
memory location under which the name  
and number will be stored, e.g. 1 Display  
shows FAX NO.  
>
Press the and buttons to enter  
#
Press to switch between FAXor TELNO.  
different symbols such as &.  
Press to select the fax or phone number  
setting you want.  
Press the < > buttons to move the cursor to  
the character you want.  
Display shows FAXor TELNO.  
To delete the number or name you have  
entered completely, press the Clear button.  
Enter the number you want to store.  
If necessary, press the <> buttons  
/
to move the cursor.  
Press to confirm. Display shows 01: NAME  
A-Z  
Enter the name you want to store.  
Press buttons to move the cursor.  
Press to confirm. Display shows EDIT  
ANOTHER YES  
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If you stored a fax number you can now add  
a phone number to the memory or vice  
versa. You can also create a new memory  
entry.  
To send a one-touch fax  
Place document face down in the document  
feeder.  
Press to return to standby  
Or  
If necessary set the Contrast and Resolution  
settings.  
Press to enter another name or number.  
Press and hold the 0-9 memory location  
number for one second. The name is  
Repeat the procedure above to enter names  
and numbers.  
/
displayed and then the number is displayed  
and dialled.  
Press to confirm your last entry.  
Press to return to standby. Your entries  
have been stored.  
Using the speed-dial memories  
To edit or delete a one-touch entry  
To store a speed dial entry  
Follow the steps shown above to store a  
one touch entry selecting the location you  
want to change or delete. A new name and  
number will overwrite the existing entry.  
Using the codes 01 – 32, your PaperJet 50E  
has 32 speed dial memories under which  
you can store a name and fax number and  
telephone number.  
To edit an entry , press the < > buttons to  
move the cursor over the digit or character  
you want to change and enter the correct  
one.  
You can store numbers up to 32 digits long  
in each speed dial memory and names up to  
16 characters.  
Press until the display shows FAX SET-UP  
To delete a name or number, press the  
Clear button when the name or number is  
displayed during these steps.  
Display shows DATE AND TIME  
Press until the display shows CODED SPEED  
DIAL  
Display shows TYPE SPEED NO.  
01-32  
Enter the two digit speed dialling code  
under which the name and number will be  
stored, e.g. 01. Display shows FAX NO.  
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PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 24  
Press to switch between FAXor TEL. NO  
To edit or delete a speed dial entry  
Press to select the fax or phone number  
setting you want.  
Follow the steps shown above to store a  
speed dial entry. A new name and number  
will overwrite the existing entry.  
Display shows 01: FAXor TELNO.  
Enter the number you want to store.  
/
If necessary, press the < > buttons to move  
To edit an entry , press the <> buttons to  
move the cursor over the digit or character  
you want to change and enter the correct  
one.  
the cursor.  
Press to confirm. Display shows 01: NAME  
A-Z  
Enter the name you want to store.  
Press the < > buttons to move the cursor.  
To delete a name or number, press the  
Clear button when the name or number is  
displayed during these steps.  
Press to confirm. Display shows EDIT  
ANOTHER YES  
If you stored a fax number you can now add  
a phone number to the memory or vice  
versa. You can also create a new memory  
entry.  
To send a speed dial fax  
To return to standby  
Place document face down in the document  
feeder.  
Or  
If necessary set the Contrast and Resolution  
settings.  
Press to enter another name or number.  
Repeat the procedure above to enter names  
and numbers.  
Press the speed dial button. Display shows  
FAX CALL  
Press to confirm your last entry.  
CODE OR < >  
Press to return to standby. Your entries  
have been stored.  
01-32  
Enter the memory location number under  
which the fax number is stored. The number  
is dialled.  
Or  
Press to scroll through fax numbers until  
the one you want is displayed.  
And  
The number is dialled.  
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PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 25  
Reports and lists  
What the report terms mean  
Reports contain the following information:  
Your PaperJet 50E prints the following reports  
Act. n.  
Each fax sent and received is given  
Power failure report  
a number.  
Always printed automatically.  
Type  
The type of operation:  
– if a power failure occurs while a fax is being sent  
or received the report gives you details about  
that fax.  
TX, TX ECM, TX POLL, TX POLL ECM  
for faxes sent.  
RX, RX ECM, RX POLL, RX POLL ECM  
for faxes received.  
– if a power failure occurs before sending when a  
document has been stored in the memory, or after  
a fax has been received into memory and not  
printed out, the report details the number of pages  
lost from the memory and the date and time of  
power failure.  
Doc. N.  
Reference number of document  
stored in the memory for sending.  
Dialled Number Fax number dialled.  
Received Id  
Number (and name if available) of the  
Activity report  
person called providing it has been  
stored on their fax machine.  
Provides details of the last 25 faxes sent and  
received. The report is printed automatically and  
you can request an activity report at any time.  
Date/Time  
Duration  
Pages  
Date and time fax was sent or received.  
Length of call in minutes and seconds.  
Total number of pages sent or received.  
Transmission report  
Provides confirmation of the results of the last fax  
sent. You can set your PaperJet 50E to print a last  
transmission report after every fax, every failed fax,  
or upon request. The default is every failed fax.  
Result  
OK if fax was sent or received  
successfully.  
XX ERROR CODE if the fax did not go  
through properly. See page 41 for the  
meaning of the error codes.  
Broadcasting report  
Contains details about the last broadcast fax sent  
(see page 26). It is printed automatically after each  
broadcast fax. You can switch this setting off. The  
default is ON.  
Delayed transmission report  
This is a report that is printed automatically when  
you set a delayed transmission. It gives the number  
dialled and the time of the transmission. The default  
is OFF.  
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PaperJet 50e User Guide_se 10-06-2003 10:09 Pagina 26  
To switch automatic printing of  
transmission and error reports on and off  
To switch automatic printing of delayed  
transmission on and off.  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
Display shows VARIOUS SETTINGS  
Display shows VARIOUS SETTINGS  
Press until the display shows FAILED TX  
REPORT  
Press until the display shows  
DELAY LIST: OFF  
Press to display the option you want  
Press to switch between the ONand OFF  
FAILED TX REPORT– print a report only  
settings.  
after a fax has failed to be sent or received.  
Press to confirm the option displayed.  
Press to return your machine to standby  
TX REPORT ALWAYS– print a report after  
every received or sent fax.  
TX REPORT OFF– no reports will be printed.  
Press to confirm.  
To request immediate print-outs  
Press to return your machine to standby.  
You can get print-outs of transmission,  
activity and broadcasting reports.  
To switch automatic printing of  
broadcast reports on and off  
Press until the display shows PRINT OUT  
REPORT  
Display shows LAST TX REPORT  
Press to select the report you want to print:  
LAST TX REPORT  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME.  
Display shows VARIOUS SETTINGS.  
LAST BROAD. REP  
Press until the display shows BROADC.  
REP: ON  
ACTIVITY REPORT  
PRINT: ID LIST  
Press to switch between the ONand OFF  
settings.  
PRINT OUT: EXIT– to cancel without  
printing.  
Press to confirm the option displayed.  
Press to return your machine to standby.  
Press to confirm the option displayed.  
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PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 27  
Your PaperJet 50E prints the following lists  
To print the configuration, speed dial  
and one-touch lists  
You can obtain at any time a print-out of:  
– setup and configuration of your machine  
– speed dialling entries  
– one-touch entries.  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
To print the set-up list  
Press until the display shows PRINT OUT  
SET UP  
Display shows PRINT SETTINGS  
Press until the display shows INSTALLATION  
Display shows TEL. LINE SET-UP  
Press until the display shows PRINT INSTALL.  
Display shows PRINT OUT:  
Press to display the option you want ONE  
TOUCH, SPEED DIALor SETTINGS.  
Press to start the printout.  
Or  
Press to start the print out.  
To return to standby without printing.  
Or  
To return to standby without printing.  
Making and receiving phone calls  
You can use your PaperJet 50E as a normal telephone.  
To make a phone call.  
Lift the receiver.  
/
Dial the phone number.  
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PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 28  
To dial a one-touch phone number  
To search through the speed dial entries  
Do not put a document in the document  
feeder.  
Do not put a document in the document  
feeder.  
You can dial without lifting up the handset.  
You can dial without lifting the handset  
Press and hold the memory location  
number you want until the telephone number  
(if stored) is displayed. The number is  
automatically dialled.  
Press the Speed dial button. Display shows  
TEL CALL  
/
CODE OR < >  
Press to scroll through the entries until the  
one you want is displayed.  
When you hear your call being answered,  
lift the handset and talk.  
The number is dialled.  
When you hear your call being answered,  
lift the handset and talk.  
To make a speed dial call  
To put a caller on hold  
Do not put a document in the document  
feeder.  
You can put a caller on hold while you talk  
to someone else close by.  
You can dial without lifting the handset.  
Press to put your caller on hold.  
Press the Speed dial button.  
Your caller will hear a beep, and will not be  
able to hear you.  
01-32  
Enter speed dial code you want. The  
telephone number (if stored) is displayed  
and dialled.  
Press again to resume your conversation.  
When you hear your call being answered,  
lift the handset and talk.  
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PaperJet 50e User Guide_se 10-06-2003 10:10 Pagina 29  
To stop copying  
Copying documents  
Your PaperJet 50E can act as a convenience copier  
and make multiple copies of a document as well as  
enlarging or reducing your original.  
Press the Stop button. Display shows copy  
interrupted.  
Remove any remaining sheets of paper in  
the document feeder.  
Do not use  
• Torn, crumpled and rolled paper  
• Paper that is too thin  
Press the Stop button again to confirm.  
• Wet or moist paper  
• Carbon paper  
• Correction fluid, paper clips or staples.  
To copy a document  
Insert the document to be copied into the  
document feeder.  
Press the Copy button. Display shows the  
current contrast, resolution and size  
settings.  
100% TEXT  
NORMAL  
Select the contrast LIGHT, DARK, NORMAL.  
Select the resolution TEXT, PHOTO  
Select the size 100%, 140% 70%.  
Enter the number of copies required.  
/
Your machine scans the document one  
page at a time, printing the copies after  
each page.  
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Additional features  
To set the print quality  
To set the print area of a document  
You can adjust the output quality of the  
printer. There are 2 settings: NORMAL and  
HIGH QUALITY. The default setting is  
HIGH QUALITY.  
You can set the print area of a received fax  
to 70% 76%, 80%, 94% or 100% of the original.  
The recommended reduction settings are:  
A4 = 94%, Letter = 80%, Legal = Off  
(no reduction).  
Press until the display shows FAX SET-UP  
The default setting is 94%.  
Display shows DATE AND TIME  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
Press until the display shows PRINTER  
PARAMET.  
Press until the display shows  
COPY: HIGH QUAL.  
Press until the display shows PRINTER  
PARAMET.  
Press to switch between HIGH QUAL.  
and NORMAL  
Press until the display shows REDUCTION 94%  
Press to switch between 94%, 80%, 76%, 70%  
and OFF (100%, no reduction).  
Press to confirm the option displayed.  
To return your machine to standby.  
Press to confirm the option displayed.  
To return to standby.  
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To receive a document longer than the  
paper size  
To set the number of rings before your  
fax machine takes a call  
If you receive a document sent using a  
longer paper size than the one in your fax  
machine, you may find the text is cut off.  
If the fax machine is set to AUTOMATIC  
RX or PHONE FAX RX, it is pre-set to  
answer incoming calls after 4 rings.  
You can make the fax print the remaining  
text on another sheet.  
You can change the number of times it rings  
before taking the call  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
Press until the display shows INSTALLATION  
Display shows TEL.LINE SET-UP  
Display shows PRINTER PARAMET.  
Press until the display shows RINGCOUNT:04  
Press until the display shows SURPLUS:AUTO  
Press to set the number of rings to 01, 02,  
04or 08.  
Press to select ONfrom the options of AUTO,  
ONand OFF  
Press to confirm the option displayed.  
To return to standby.  
If you select AUTO, your machine will print  
remaining text on another sheet providing  
it fills at least 12 mm of the page. By  
selecting ONyou ensure that any surplus  
text is printed on another page. If you select  
OFF, your machine will not print any surplus  
text.  
To adjust the ringer volume  
You can switch between High, Medium,  
Low and Off. The default setting is High.  
Press to confirm.  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
To return to standby.  
Display shows VARIOUS SETTINGS  
Press until the display shows RING VOLUME:  
HIGH  
Press to switch between the settings HIGH,  
MEDIUM, LOWand OFF.  
Press to confirm the option displayed.  
To return to standby.  
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To adjust the duration of the phone call  
alert beeps  
To switch remote start off/on  
Press until the display shows INSTALLATION  
When your PaperJet 50E is set to  
PHONE/FAX RXmode it automatically  
answers all calls. If it is a phone call, it is set  
to beep for 20 seconds to alert you to pick  
up the handset. You can adjust the duration  
of these beeps.  
Press until the display shows REMOTE  
START: ON  
Press to change from ON to OFF.  
Press to confirm the setting. The display  
shows RING COUNT XX.  
Press until the display shows INSTALLATION  
Press to return to standby.  
Display shows TEL.LINE SET-UP  
Press until the display shows FAX/TEL  
TIMER:20  
Press to switch between the options of 15,  
20, 30and 40seconds.  
Press to confirm the option displayed.  
To return to standby.  
Receiving a fax call via an extension phone  
(Remote Start)  
If you answer a call on an extension phone connected  
to the same line as your PaperJet 50E and you hear  
fax tones, you can switch your PaperJet 50E into fax  
receive mode by dialling  
the Start button.  
. This is like pressing  
✱ ✱  
When you hear your PaperJet 50E respond with its  
own fax tones, hang up the extension phone.  
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To switch the fax tones on and off  
To adjust the volume of the buzzer  
Your machine will automatically play  
dialling tones and fax connection tones over  
the loudspeaker so that you can hear the  
progress of the call. You can switch the  
tones on and off.  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
Display shows VARIOUS SETTINGS  
Press until the display shows BUZZER VOL.LOW  
Press until the display shows  
INSTALLATION  
Press to switch between HIGH, MEDIUM, LOW  
and OFF.  
Display shows TEL.LINE SET-UP  
Press to confirm the option displayed.  
To return to standby.  
Until the display shows DIAGNOSTICS  
Press until the display shows LINE  
MONITOR:ON  
Press to switch between ONand OFF. If you  
select OFF, you will not hear the dialling and  
fax connection tones.  
To adjust the speed a fax is sent at  
Press to confirm the option displayed.  
To return to standby.  
Your PaperJet 50E is set to send faxes at  
9600bps. If you consistently fail to send  
faxes to a particular number it might help  
to reduce the transmission speed to  
4800bps.  
To adjust the loudspeaker volume  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
While the machine is in standby  
Display shows TYPE NUMBER.  
Press to raise or lower the volume.  
Display shows VARIOUS SETTINGS  
Press until the display shows TXSPEED 9.6  
Press to switch between 9.6and 4.8.  
Press to confirm the option displayed.  
To return to standby.  
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To switch ECM mode on/off  
Polling  
Polling lets you call another fax machine to retrieve  
a document automatically.  
ECM (Error Correction Mode) is a system  
for correcting errors caused by  
It also enables another fax machine to call your  
PaperJet 50E and request a document that you have  
set ready to be received.  
interference on the line. When switched on,  
the display shows Ewhen sending or  
receiving to/ from another machine using  
ECM. The default setting for your machine  
is to have ECM switched ON and you  
should not have to change it. However, you  
can switch it off if you wish.  
This is often also known as faxback.  
To poll a document from another fax  
machine  
Press until the display shows FAX SET-UP  
Display shows DATE AND TIME  
When you know that another fax machine  
has a document ready for polling, you can  
set your PaperJet 50E to receive the  
document.  
Display shows VARIOUS SETTINGS  
Press until the display shows ECM:ON  
Press to switch between ON and OFF.  
Press to confirm the option displayed.  
To return to standby.  
Press until the display shows POLLING RX  
Press until the display shows TYPE TIME  
Either  
Enter the time you want to start calling the  
other fax machine then press Start.  
/
/
Or  
Press the Start button to begin polling  
immediately. Display shows TYPE FAX  
NUMBER  
Dial the number of the fax machine from  
which you want to poll a document.  
Press to confirm. Display shows POLL RX  
and the time at which you have set it to poll.  
You can still send and receive other faxes as  
normal.  
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To cancel polling  
To set a document for polling by another  
fax machine  
When you have set a polling time  
Press until the display shows POLLING RX  
Display shows ALREADY ENTERED  
Display shows CHANGE PARAM?  
To display CANCEL SETTING?  
Insert a document in the document feeder.  
Display shows DOCUMENT READY  
Set the resolution and contrast if necessary.  
Press until the display shows POLLING TX  
Press twice. Display shows AUTOMATIC RX  
POLLING TX SET  
To confirm cancellation. Your fax machine  
returns to standby.  
To cancel polling remove the document  
from the feeder. To cancel during polling  
press Stop.  
To change a polling time and number  
When you have set a polling time  
Press until the display shows POLLING RX  
Display shows ALREADY ENTERED  
Display shows CHANGE PARAM?  
Display shows TYPE TIME  
HH:MM  
If required, use the keypad to enter the new  
/
time. This overwrites the original one.  
Display shows TYPE NUMBER  
If required, enter the new number. This  
overwrites the original one.  
/
Display shows AUTOMATIC RX  
POLL RX  
To confirm. Your machine returns to  
standby.  
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Caller Display  
If you have suscribed to your network providers  
caller display service your PaperJet 50E will display  
caller information. Wen you receive and incoming  
call the display will show:  
You callers number.  
Or  
WITHHELD - if your caller has chosen to withhold  
their number.  
Or  
NO AVAILABLE - if your caller is connected to an  
excange whith does not provide this service.  
Or  
OPERATOR - if you are being called by the operator.  
Or  
INTERNATIONAL - if you are being called from  
overseas.  
Or  
RING-BACK - if you have previously called an  
engaged number and set up a Ring back call.  
Or  
PAYPHONE - if you are being called by a payphone.  
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Connecting to a switchboard  
You can store the access code required to get an  
outside line so that you only have to press the  
EXTERNAL button.  
Press the  
buttons to display the options:  
< >  
FLASHor PREFIX. If your access code is  
recall choose FLASH. If your access code is a  
digit(s) choose PREFIX.  
With some switchboards you may also need to switch  
your PaperJet 50E from TONE dialling to PULSE  
dialling. Check with your switchboard manager or  
supplier to see if this is necessary.  
Press Start to confirm your choice.  
If you select PREFIXyou are asked for the  
code needed to get an outside line via your  
switchboard (max. three digits).  
Enter your code.  
/
To set the dialling mode and access  
number  
To confirm.  
Display shows PSTN DIAL: TONE  
Press to switch between TONEand PULSE  
settings to suit your switchboard.  
While your PaperJet 50E is in standby mode  
Press the Function button until the display  
shows INSTALLATION  
To confirm.  
To return to standby.  
Display shows TEL.LINE SET-UP  
Display shows PUBL. LINE (PSTN)  
Press until the display shows PRIV. LINE  
(PBX)  
Display shows PBX DIAL: TONE  
Press to switch between TONEand PULSE.  
Press to confirm. Display shows  
EXT. LINE: PREFIX  
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Using the External button  
You can use the External button to insert  
the access code before numbers stored  
in the one touch and speed dial memories.  
Before entering the number (pages 22-24),  
press External, an Ewill appear in the  
display, and continue entering the number  
as normal.  
When dialling manually, just press External  
before dialling the number.  
To switch dialling mode during a call  
If you are using your PaperJet 50E in PULSE  
dialling mode, you can change to TONE  
mode during a call using the button. This  
might be useful when calling interactive  
services such as the BT Customer Services  
line on 150.  
After pressing the button all subsequent  
digits will be dialled in TONE mode. When  
you end the call, dialling will revert to  
PULSE mode.  
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Help  
The error light comes on and an error message  
is displayed.  
If there is a power failure  
In the case of power failure, the fax machine will  
keep the data for:  
An error report is automatically printed. Press the  
Stop button to reset the machine and check the  
message against the Error Messages list, page 42.  
numbers stored in the one-touch and speed  
dial memories  
reports  
Any documents stored in the memory will be lost,  
along with date, and time.  
If you run out of paper or ink.  
When the power is restored your machine will print  
out a report which shows the total number  
of pages (both received and stored for sending) lost  
from the memory.  
Your PaperJet 50E will store incoming faxes in the  
memory.  
If you run out of paper or ink or the paper jams  
during reception, or if you open the printer cover,  
printing will stop and the fax you are receiving  
will be temporarily stored in the memory. Once the  
problem has been resolved, your machine will start  
printing again.  
Your machine doesn’t switch on  
Check that the mains power is plugged in and  
switched on.  
Replacement cartridges (Code M 2191)  
are available by telephone 0870 240 7285.  
The document cannot be inserted into the  
document feeder  
Check the size of the document. See page 16 for  
correct sizes.  
Fax documents are not sent  
Check that the document is not jammed in the  
machine.  
The line may be busy. Your machine will retry  
automatically 3 times at 2 minute intervals.  
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Your machine does not receive faxes  
automatically  
• Check that it has not been set for manual  
reception.  
• Check that you have ink and paper.  
• Check for paper jams.  
You cannot print faxes or copy documents  
• Check for paper jams.  
• Check that you have ink and paper.  
• The type of paper you are using may not be  
correct, check paper size and weight shown on  
page 16.  
Your machine prints out completely blank copies  
You may have inserted the document to be copied  
the wrong way around. Place the side to be copied  
face down.  
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Error codes  
Other problems may be accompanied by a display of ERROR CODE and a number. Check the number against  
the list below.  
CODE  
OK  
MESSAGE  
ERROR CAUSE  
ACTION  
No message. Operation completed  
successfully  
No action.  
02  
IMPOSSIBLE CONNECTION  
The fax machine does not detect any  
dialing tone or receives an irregular signal.  
Check that the fax machine is  
correctly connected to the telephone  
line and that the hardset is not off  
the hook. Then try connecting again.  
03  
04  
05  
RECEIVER DOES NOT ANSWER  
The number you are calling does not  
answer or is not a fax or there is no  
dial tone.  
Check for dial tone by lifting the  
handset and if OK try calling again.  
ERR.WHILE TRANSMITTING  
RESEND FROM PAGE: nn  
A problem has occurred while  
sending a fax. “nn” = page number  
on the which the error occurred.  
Send again starting from the  
page shown in the report.  
RESEND PAGES:  
nn, nn  
The machine you are calling  
detected errors during the send.  
“nn” = page number on which  
the error occurred.  
Send again starting from the page  
shown in the report.  
07  
08  
DOCUMENT TOO LONG or  
SENDING STOPPED  
Transmission time for a page exceeds  
the permitted limit.  
Try sending again.  
CHECK THE DOCUMENT  
Optical scanner unable to read  
the document or document may be  
too long.  
Remove and re-insert document in  
the feeder and try again.  
Check paper is not longer than  
600mm.  
09  
10  
STOP PRESSED  
No message  
You have stopped the machine.  
No action.  
Fax has detected an error while  
receiving a fax.  
Ask sender to send fax again.  
11  
No message  
Printer problem while receiving a fax.  
Document stored in the memory  
but the memory capacity has been  
exceeded.  
Correct the printing problem, then  
wait for the stored document to be  
printed. Ask sender to fax the rest  
of the document.  
13  
16  
ERRORS WHILE POLLING  
POWER FAILURE ON PAGE  
No message.  
Polled fax machine has no document  
ready or was not set for polling.  
Contact the sender.  
Power failure while sending or  
receiving a document.  
Send again from the page shown on  
the report.  
(OK)  
OCC  
Document has been received but  
printing quality is poor.  
Contact sender.  
LINE BUSY  
The line is engaged.  
Try again later.  
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COVER OPEN  
Error messages  
Close the printer compartment cover.  
If you see an error message on the display, check  
here for its meaning and solution. Messages are listed  
in alphabetical order.  
DOC IN MEMORY  
A received fax is stored in the memory because it  
could not be printed right away. Check the problem  
on the display and clear it.  
AUTOREDIAL nnn  
Last fax call failed. Your machine will redial after  
nnn seconds.  
LAST TX ERR. XX  
The last fax sent was not completed successfully.  
Press the Last TX button to send again or press the  
Stop button to return your machine to standby.  
CHECK DOCUMENT, PRESS  
The document is not going through properly.  
Remove and re-insert the document in the document  
feeder. Press the Stop button to return to standby  
and send again.  
MEMORY FULL  
Because of a printing problem (no paper, paper jam,  
no ink, cover open etc) documents have been  
received into the memory. Resolve the printing  
problem and the documents will automatically be  
printed and the memory cleared.  
CHECK PAPER, PRESS  
You have run out of paper. Add paper and press the  
Stop button to return to standby.  
Or  
NOT PROGRAMMED  
The paper is not going through properly. Remove  
and re-insert the paper. Press the Stop button to  
return to standby.  
You have chosen a one-touch button or speed dial  
code which does not have an entry stored.  
OUT OF INK  
CHECK PRINT HEAD  
The ink in the cartridge has run out. Change the  
The cartridge has not been installed or has been  
installed incorrectly. Install the cartridge again.  
cartridge (see Changing the cartridge, page 44).  
Some print nozzles may be damaged, reducing print  
PAPER ERROR, PRESS  
quality. Clean the cartridge (see page 46).  
Paper jam. Press the Stop button and, if the paper  
sheet is not ejected automatically, check where it is  
jammed and remove it. (See Removing jammed pages,  
page 48.)  
COPY INTERRUPTED  
The Stop button has been pressed.  
Or  
There was a problem during copying and it could  
not be printed. Check the type of problem on the  
display and clear it.  
42  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 43  
POLL. RETRY nnn  
Beeps  
The last polling call failed. Your fax is waiting to redial  
the number after nnn seconds.  
Error beeps  
Short beep – wrong key pressed when following a set  
of instructions.  
REMOVE DOCUMENT, PRESS  
A document jam has occurred. Press the Stop button  
and if the page is not ejected automatically, remove  
it by hand. (See Removing jammed pages, page 48.)  
Long beep – unsuccessful procedure.  
Continuous beep – handset is off-hook.  
Or  
Advice beeps  
Document scanning has been interrupted by pressing  
the Stop button.  
Short beep – confirms fax sent or received successfully.  
Beeps for 20 seconds – phone call, lift receiver to answer.  
RX ERROR  
An error has occurred during fax reception. Press  
the Stop button to turn off the Error light and clear  
the message. You may need to ask the sender to  
re-send the fax.  
Memory capacity  
Your PaperJet 50E can store up to 21 pages of this  
standard letter (reproduced A4 size).  
RX IN MEMORY  
A problem has occurred during reception and the  
fax has continued to be received in the memory.  
The bottom line of the display tells you what the  
problem is. Resolve the problem and the fax will  
automatically be printed.  
SYSTEM ERROR nn  
Your machine has locked up. Note the error code.  
PaperJet Helpline is 0870 240 8026.  
TX ERROR  
Your last fax was not sent correctly. Press the Stop  
button to turn off the Error light and clear the  
message. Check the number you are sending to and  
try sending your fax again.  
BT PaperJet Helpline  
If you cannot resolve a problem by using the Help  
section, contact the Helpline on 0870 240 8026.  
43  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 44  
Maintenance  
Cleaning your PaperJet 50E  
2 Pull the green tab towards the front of the  
machine to release the cartridge.  
3 Lift out the cartridge.  
First disconnect it from the mains power supply and  
the telephone line.  
Clean with a cloth dampened with diluted  
washing-up liquid. Never use household polish as  
this may damage your fax machine. Never use a dry  
cloth as this may cause static shock.  
4 Remove the new cartridge from its  
Changing the cartridge  
packaging. Holding it by the finger grip, peel the  
protective film from the print nozzles.  
Your PaperJet 50E is supplied with a starter print  
cartridge.  
Replacement cartridges (Code M 2191) are available  
by telephone 0870 240 7285.  
Changing the cartridge  
1 Open the printer compartment cover.  
5 Avoid touching the nozzles and metal electrical  
contacts.  
44  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 45  
6 Insert the new cartridge into the holder with the  
electrical contacts facing towards the front of the  
machine.  
7 Pull the cartridge towards the front of the machine  
until you hear it click into position.  
8 It should be oriented a shown close the cover  
on next drawing.  
FRONT OF MACHINE  
9 Close the cover.  
45  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 46  
Manually cleaning the cartridge contacts  
To clean the cartridge and nozzles  
Lift the printer compartment cover.  
Remove the cartridge, as shown in Changing the  
cartridge.  
If the printing quality deteriorates you can  
quickly clean the print head and test the  
nozzles with a print-out showing their  
condition.  
Press the Function button until the display  
shows HEAD MAINTENANCE  
Display shows NEW HEAD: ON  
Either  
Use a slightly damp cloth to clean the electrical  
contacts taking care not to touch the nozzles.  
If the print head is new, press the Start  
button. Your PaperJet 50E performs a print  
test.  
Or  
If the print head is not new, press to display  
NEW HEAD: OFF  
Display shows CLEANING: ON  
Your machine performs a print test.  
To cancel, press the Stop button.  
To interpret the print test, see page 14.  
Use a slightly damp cloth to clean the electrical  
contacts of the carriage inside the machine.  
If the printout shows NOZZLE DAMAGED  
then you should clean the cartridge  
contacts, see opposite.  
Replace the cartridge.  
Close the cover.  
46  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 47  
Cleaning the optical scanner  
Dust or dirt on the optical glass may cause scanning  
problems such as vertical lines on a received fax or  
copied document.  
If after cleaning, you still get vertical streaks on  
printed documents, contact your service engineer.  
NOTE  
Switch your machine off at the mains.  
Lift the printer compartment cover.  
Move the cartridge to the left hand side of the  
machine.  
Lift the hinged metal plate using the lever located on  
the right hand side of the machine.  
Clean the optical scanner with a cloth dampened  
with a product specially designed for cleaning glass.  
Then carefully wipe it dry. Do not pour or spray  
cleaning fluid directly onto the glass.  
Lower the hinged plate and close the printer  
compartment cover.  
47  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 48  
Removing jammed pages  
If a document or sheet of paper becomes jammed  
while sending a fax or during copying the display  
shows REMOVE DOCUMENT, PRESS  
If paper used to print received faxes or photocopies  
becomes jammed the display shows PAPER ERROR,  
PRESS  
First try ejecting the paper by pressing the Stop  
button.  
If the paper does not come out automatically:  
Remove any paper still in the feeders.  
Lift the printer compartment cover.  
Press down the green lever on the left hand side of  
the machine and remove the jammed paper.  
48  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 49  
Technical information  
PaperJet 50E  
Model ......................................................Desktop transceiver  
Display ....................................................LCD 2 x 16 characters.  
Memory capacity* .....................................21 pages  
Dimensions  
Width ......................................................359mm  
Depth......................................................234 + 84mm (with paper support extension)  
Height .....................................................180mm + 138mm (with paper support extension)  
Weight.....................................................4.5kg  
Communication features  
Telephone network.....................................Public/private  
Compatibility ............................................ITU  
Communication speed ................................9600-4800bps  
Compression method .................................MH, MR, MMR  
Power features  
Power supply.............................................220-240 VAC, 50-60Hz  
Power consumption....................................7W standby, 35vv max  
Optical scanner features  
Scanning method.......................................CIS  
Reading resolution .....................................  
horizontal ............................8 pixel/mm  
vertical STANDARD...............3.85 lines/mm  
vertical FINE ........................7.7 lines/mm  
Transmission features  
Transmission time......................................15s (9600bps)  
Automatic document feeder ........................5 sheets A4, Letter and Legal  
49  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 50  
Reception features  
Printing method . . . . . . . . . . . . . . . . . . . . . . Printing on plain paper with ink jet printer  
Max. printing width . . . . . . . . . . . . . . . . . . . . 208mm  
Printing paper . . . . . . . . . . . . . . . . . . . . . . . . A4 (210 x 297mm), Letter and Legal  
US Letter (216 x 279mm) and US Legal (216 x 356mm)  
Weight 70-90gsm  
Paper feed. . . . . . . . . . . . . . . . . . . . . . . . . . . Plain paper cassette 40 sheets, (80gsm)  
Environmental conditions . . . . . . . . . . . . . . . from 5°C to +35°C (operating)  
from –15°C to +45°C (transport)  
from 0°C to +45°C (storage and parking)  
Relative humidity. . . . . . . . . . . . . . . . . . . . . . 15%-85% (operating, storage, parking)  
5%-95% (transport)  
*ITU TS format, Test Sheet No.1 (Slerexe Letter) in standard resolution with MH compression.  
R&TTE  
This product is intended to be connected to analogue  
networks and private switching systems in the United Kingdom.  
This product complies with the essential requirements of the  
Radio and Telecommunications Terminal  
Equipment Directive 1999/ 05/ CE.  
A copy of the certificate can be obtained from the helpline 0870 240 8026.  
50  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 51  
Index  
Activity report  
Alert beeps  
25  
32  
Fax  
automatic dialling  
dialling  
dial using handset  
header  
pre-set time  
receiving  
redial  
18  
17  
18  
15  
19  
21  
18  
17  
Beeps  
Broadcast a document  
43  
20  
Caller display  
Calls  
36  
send  
dial one-touch number  
make  
on hold  
28  
27  
28  
28  
44  
Handset  
connect  
10  
39  
speed dial  
Help  
Cartridge – change  
Helpline  
43  
Cleaning  
Contrast  
44, 46  
16  
Ink cartridge – change  
44–45  
Copying documents  
copy a document  
stop copying  
Lists  
29  
29  
configuration  
one-touch  
set-up  
27  
27  
27  
27  
Date  
12  
speed dial  
Enter  
Maintenance  
Make a call  
44–48  
27  
fax number  
14  
14  
name  
Memory  
capacity  
Error codes  
41  
42  
34  
43  
31  
Error messages  
ECM mode on/off  
Number of rings  
51  
PaperJet 50E user guide – Edition 3 – 29.8.00  
PaperJet 50e User Guide_se 1-07-2003 18:21 Pagina 52  
Reports  
activity  
One-touch memories  
25  
25  
25  
25  
25  
26  
delete  
23  
23  
23  
22  
delayed transmission  
broadcasting  
transmission  
power failure  
request print-outs  
edit  
send  
store  
Paper  
check size  
load  
16  
11  
10  
16  
Resolution  
16–17  
31  
Ringer volume  
support  
type  
Safety information  
Setting up  
9
Polling  
10  
cancel  
35  
35  
34  
35  
Send  
fax  
change time and number  
from another fax  
set by another fax machine  
17  
19  
fax at pre-set time  
Set  
Power  
11  
25  
date  
12  
12  
28  
Power failure report  
time  
Pre-set fax  
change details  
send  
Speed dial call  
19  
19  
Speed dial memories  
delete  
edit  
send  
store  
24  
24  
24  
23  
Print area  
30  
13  
Print cartridge  
Print cartridge – change  
Print quality  
44  
14, 30  
Store  
document in memory  
one-touch entry  
speed dial entry  
19  
22  
23  
Receiving  
document longer than paper size  
31  
21  
faxes  
Switchboard  
Redial  
external button  
set access number  
set dial mode  
38  
37  
37  
38  
automatic re-dialling  
last number  
18  
18  
switch dialling mode  
52  
PaperJet 50E user guide – Edition 3 – 29.8.00  
PaperJet 50e User Guide_se 1-07-2003 18:23 Pagina 53  
Technical information  
Telephone line cord  
Time  
49  
10  
12  
33  
Tones on/off  
Volume  
buzzer  
33  
33  
31  
loudspeaker  
ringer  
Code 293319E-02  
53  
PaperJet 50e User Guide_se 10-06-2003 10:12 Pagina 54  
Offices worldwide  
The telecommunications services described in this publication  
are subject to availability and may be modified from time to time.  
Services and equipment are provided subject to British  
Telecommunications plcs respective standard conditions of contract.  
Nothing in this publication forms any part of any contract.  
© British Telecommunications plc 2000.  
Registered Office: 81 Newgate Street, London EC1A 7AJ.  
Registered in England No. 1800000.  
Designed by Olivetti.  
Printed in Thailand.  
PaperJet 50E user guide (4/ 03) 1  
Printed on paper which meets international environmental standards.  

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