S544-5361-01
IBM Network Color Printer:
Operator’s Guide
Quick Start
Task
Where to Look
page xiii
Requesting service
Ordering features and supplies
Choosing paper
Storing paper
Handling transparencies
Loading paper
Loading transparencies
Replacing a toner cartridge
Diagnosing problems
Clearing paper jams
page 1–4
page 2–2
page 2–5
page 2–6
page 3–2
page 3–9
page 5–4
page 6–2
page 6–3
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Table of Contents
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vii
Communications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi
Organization and Contents of this Publication . . . . . . . . . . . . . . . . . . . . . xi
Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xii
Related Publications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Requesting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Chapter 1.
Welcome to the IBM Network Color Printer. . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Introducing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
General Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Optional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Identifying Printer Parts and Controls. . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Front and Right Sides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Back and Left Sides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Inside the Front Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Identifying Parts on the Density Control Panel. . . . . . . . . . . . . . . . . . 1–12
Turning the Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
Turning the Printer On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
Turning the Printer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–13
Resetting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–14
Copyright IBM Corp. 1996
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Chapter 2.
Choosing and Storing Paper and Transparencies . . . . . . . . . . . . . . . . . . . 2–1
Choosing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Paper You Should Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Paper You Should Not Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Understanding the Printable Area on a Page. . . . . . . . . . . . . . . . . . . . 2–4
Handling and Storing Paper and Transparencies . . . . . . . . . . . . . . . . 2–5
Handling and Storing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Handling and Storing Printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5
Handling Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Chapter 3.
Loading Paper and Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Loading Paper in Tray 1 and Tray 2. . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Loading Paper in the Auxiliary Tray . . . . . . . . . . . . . . . . . . . . . . . . . 3–6
Choosing the Paper Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Using the Side Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
Using the Top Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–15
Chapter 4.
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Identifying Each Part of the Operator Panel. . . . . . . . . . . . . . . . . . . . . 4–2
Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Online Push Button and Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cancel Push Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Control Push Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Paper Source Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Understanding the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6
Navigating the Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Choosing a Menu Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7
Using the Online Menu (Print Pages Menu). . . . . . . . . . . . . . . . . . . . . 4–8
Printing the Help Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Printing a Job Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Printing a Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Printing a Test Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Printing the Color Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Printing the Font Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Using the Offline Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11
Entering a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Deleting a Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Changing a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–13
Using the Printer Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Choosing the Paper Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14
Choosing the Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15
Choosing the Color Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Choosing to Print a Cover Page. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16
Choosing to Print When There Is a PostScript Error . . . . . . . . . . . 4–17
Choosing to Print a Start Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–18
Using the System Setup Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19
Setting the Printer Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Setting the Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20
Changing the Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21
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Setting the Power Savings Mode . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23
Using the Language Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Language Menu Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24
Chapter 5.
Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Storing and Handling Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3
Replacing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4
Removing the Old Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Installing a New Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
Recycling the Used Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . 5–13
Replacing the Used Toner Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
Replacing the Fuser Oil Bottle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Removing the Old Fuser Oil Bottle. . . . . . . . . . . . . . . . . . . . . . . . . 5–16
Installing the New Fuser Oil Bottle . . . . . . . . . . . . . . . . . . . . . . . . . 5–17
Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
Preparing the Fuser and Work Area. . . . . . . . . . . . . . . . . . . . . . . . 5–19
Unpacking the New Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20
Removing the Fuser Oil from the Printer . . . . . . . . . . . . . . . . . . . . 5–21
Removing the Fuser Access Door . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
Removing the Used Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
Installing the New Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
Replacing the Fuser Access Door . . . . . . . . . . . . . . . . . . . . . . . . . 5–29
Filling the New Fuser Unit with Fuser Oil . . . . . . . . . . . . . . . . . . . . 5–30
Printing Test Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
Replacing the Photoconductor Drum Cartridge . . . . . . . . . . . . . . . . . 5–33
Locating the Orange Photoconductor Drum Shield . . . . . . . . . . . . 5–33
Removing the Old Photoconductor Drum Cartridge. . . . . . . . . . . . 5–33
Installing a New Photoconductor Drum Cartridge . . . . . . . . . . . . . 5–35
Recycling the Photoconductor Drum Cartridge . . . . . . . . . . . . . . . 5–38
Cleaning the Separation Corona Wire . . . . . . . . . . . . . . . . . . . . . . 5–39
Chapter 6.
Diagnosing Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1
Common Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3
Clearing a Paper Jam in Area 1 (Transfer Drum Area) . . . . . . . . . . 6–4
Clearing a Paper Jam in Area 2 (Fuser Area) . . . . . . . . . . . . . . . . . 6–6
Clearing a Paper Jam in Area 3 (Paper Feeder Area) . . . . . . . . . . . 6–9
Clearing a Paper Jam in the Tray 2 Paper Feeder. . . . . . . . . . . . . 6–12
Correcting Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–13
Adjusting the Side Registration on Tray 2 Printouts. . . . . . . . . . . . . . 6–20
Adjusting the Color Density . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–22
Printing Test Prints from the Density Control Panel . . . . . . . . . . . . . . 6–24
Setting the Separation Corona Mode . . . . . . . . . . . . . . . . . . . . . . . . . 6–26
Chapter 7.
Understanding Operator Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Understanding POST Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Function of POST Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Table of POST Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Understanding Operator Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
Understanding Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . 7–5
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Understanding Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Understanding Operator Error Messages. . . . . . . . . . . . . . . . . . . . . 7–8
Chapter 8.
Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1
Cleaning the Outside of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2
Cleaning the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Cleaning the Paper Feeder Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Cleaning the Transfer Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3
Cleaning the Separation Corona Wire . . . . . . . . . . . . . . . . . . . . . . . 8–3
Cleaning the Window of the Density Detection Sensor . . . . . . . . . . 8–4
Cleaning the Fuser Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5
Replacing the Air and Ozone Filters. . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6
Replacing the Separation Corona Unit. . . . . . . . . . . . . . . . . . . . . . . . 8–10
Replacing the Transfer Drum Cleaning Assembly . . . . . . . . . . . . . . . 8–12
Appendix A. Help Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix A–1
Appendix B. Supplies Replacement Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix B–1
Appendix C. Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Appendix C–1
Acronyms and Abbreviations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X–1
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X–3
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . X–15
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Notices
References in this publication to IBM products, programs, or services do
not imply that IBM intends to make these available in all countries in which
IBM operates. Any reference to an IBM licensed product, program, or
service is not intended to state or imply that only IBM’s product, program,
or service may be used. Any functionally equivalent product, program, or
service that does not infringe any of IBM’s intellectual property rights may
be used instead of the IBM product. Evaluation and verification of
operation in conjunction with other products, except those expressly
designated by IBM, is the user’s responsibility.
Any performance data contained in this publication was obtained in a
controlled environment based on the use of specific data. The results that
may be obtained in other operating environments may vary significantly.
Users of this publication should verify the applicable data in their specific
environment. Therefore, such data does not constitute a performance
guarantee or warranty.
IBM may have patents or pending patent applications covering subject
matter in this publication. The furnishing of this publication does not give
you any license to these patents. You can send license inquiries, in
writing, to the IBM Corporation, IBM Director of Licensing, 208 Harbor
Drive, Stamford, Connecticut, United States, 06904.
Trademarks
The following terms are trademarks of the IBM Corporation in the United
States or other countries or both:
AIX
AIX/6000
IBM
OS/2
Personal System/2
PS/2
RISC System/6000
WIN-OS/2
The following terms are trademarks or registered trademarks of other
companies:
Acrobat
Adobe Systems Inc.
Adobe Systems Inc.
Adobe Systems Inc.
Adobe Systems Inc.
Agfa Division, Miles Inc.
Adobe
Adobe logo
Adobe Separator
Agfa
Copyright IBM Corp. 1996
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Apple
Apple Computer Inc.
Apple Computer Inc.
Apple Computer Inc.
Adobe Systems Inc.
AXIS Communication, Inc.
Altsys Corporation
Apple logo
AppleTalk
ATM (Adobe Type Manager)
AXIS
EPS (Encapsulated PostScript)
Ethernet
Xerox Corporation
EtherTalk
Applice Computer, Inc.
Electronics for Imaging Inc.
Electronics for Imaging Inc.
Electronics for Imaging Inc.
Electronics for Imaging Inc.
Novell Inc.
Fiery
Fiery driven
Fiery XJ
Fiery logo
IPX (Internetwork Packet Exchange)
ITC Advant Garde Gothic
ITC Bookman
ITC Zapf Chancery
ITC Zapf Dingbat
Macintosh
International Typeface Corp.
International Typeface Corp.
International Typeface Corp.
International Typeface Corp.
Apple Computer Inc.
Microsoft Corp.
Microsoft
Mylar
E. I. du Pont de Nemours & Co., Inc.
Novell Inc.
Netware
Novell
Novell Inc.
Pagemaker
PANTONE
Adobe Systems Inc.
Pantone Co.
PostScript
Adobe Systems, Inc.
Quark Inc.
Quark XPress
QuickDraw
Apple Computer Co.
Apple Computer Co.
Linotype AG and Subsidiaries
X/Open Company Limited
Microsoft Corp.
TrueType
Univers
UNIX
Windows
Communications Statements
Federal Communication Notices Commission (FCC) Statement
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
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• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors (IBM partnumber
68X3949 or its equivalent for PC parallel) must be used in order to meet FCC
emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors
or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the
equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
European Union (EU) Electromagnetic Conformity Statement:
This product is in conformity with the protection requirements of EU Council
Directive 89/336/EEC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. IBM cannot accept responsibility for
any failure to satisfy the protection requirements resulting from a non-
recommended modification of the product, including the fitting of non-IBM
option cards.
EU Conformity Statement: This product has been tested and found to comply
with the limits for Class B Information Technology Equipment according to
CISPR 22/European standard EN 55022. The limits for Class B equipment
were derived for typical environments to provide reasonable protection against
interference with licensed communication devices.
German Conformity Statement: Dieses Gerät erfüllt die Bedingungen der EN
55022 Klasse B.
Industry Canada Compliance Statement: This Class B digital apparatus meets
the requirements of the Canadian Interference-causing equipment
regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
Réglement sur le matèriel brouiller du Canada.
Japanese VCCI Class 2 ITE Statement:
Notices ix
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Preface
This publication tells you how to perform tasks such as loading paper, loading
transparencies, removing paper jams, changing paper size, and other similar
tasks.
Audience
This publication is intended for a key operator who maintains the printer and
orders supplies, and for all users who replace supplies and who submit print
jobs to this printer.
Organization and Contents of this Publication
This publication includes the following chapters:
• Chapter 1, “Welcome to the IBM Network Color Printer,” tells you about the
printer’s features and parts. This chapter also lists supplies that you can
order for the printer and tells you how to turn the printer on and off.
• Chapter 2, “Choosing and Storing Paper and Transparencies,” tells you what
paper to use in the printer and how to store and handle paper and
transparencies.
• Chapter 3, “Loading Paper and Transparencies,” tells you how to load paper
into the printer, how to choose the tray for output, and how to know when to
add paper.
• Chapter 4, “Using the Operator Panel,” tells you how the operator panel
works and how to use menus on the display panel.
• Chapter 5, “Replacing Supplies,” tells you how to replace the printer’s toner
cartridge, the used toner bottle, the fuser oil bottle, the fuser, and the
photoconductor drum cartridge. It also tells you how to store and handle
toner cartridges.
• Chapter 6, “Diagnosing Printer Problems,” helps you diagnose problems you
may have when using the printer. It tells you how to clear paper jams and
correct the quality of the printouts. This chapter also explains how to adjust
the left margin of tray 2 and the color density of the printouts and how to set
the separation corona mode.
• Chapter 7, “Understanding Operator Messages,” lists the messages that you
may see on the display panel, tells you the reason for the message, and tells
you what to do. Messages on the display panel tell you the printer’s status
and alert you to upcoming problems. If the printer has an error during
operation, you see an error message on the display panel.
• Chapter 8, “Maintaining the Printer,” tells you how to clean the printer and do
routine maintenance tasks. Regular cleaning and maintenance (as needed)
and careful handling of the printer keep the printer and print quality in the
best condition.
• This publication includes a list of abbreviations, a glossary, and an index.
Preface xi
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Terminology
Common Phrases
This guide refers to the IBM Network Color Printer as the printer. Additionally,
the Network Print Server feature is referred to as the NPS.
Paper Input and Output Receptacles
Input receptacles are called trays, such as tray 1, tray 2, and auxiliary tray.
Output receptacles are called output trays.
Safety Notices
There are 3 levels of safety notices:
• DANGER calls attention to a situation that is potentially extremely hazardous
to people.
• CAUTION calls attention to a situation that is potentially hazardous to people.
• Attention calls attention to the possibility of damage to a program, device,
system, or data. Attention notices are located throughout this publication,
but are not listed here.
• Translations of the safety notices used in this library are found in IBM
Network Color Printer: Safety Information, G544-5352. This publication is
shipped with the printer and is provided with the maintenance
documentation.
Safety Precautions
Electrical Safety
This printer is inspected and listed by recognized national testing laboratories,
such as Underwriters Laboratories, Inc. (UL) in the U.S.A. and Canadian
Standards Association (CSA) in Canada. Listing of a product by a national
testing laboratory indicates that the product is designed and manufactured in
accordance with national requirements intended to minimize safety hazards.
IBM equipment meets a very high standard of safety in design and
manufacture. Remember, however, that this product operates under
conditions of high electrical potentials and heat generation, both of which are
functionally necessary.
Because the paper and toner used in the printer can burn, you should take
normal precautions to prevent fire. These precautions include common-sense
measures, such as keeping potentially combustible materials (for example,
curtains and chemicals) away from the printer, providing adequate ventilation
and cooling, limiting unattended operation, and having trained personnel
available and assigned to the printer.
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Laser Safety
This printer complies with the performance standards set the by U.S. Food
and Drug Administration for a Class 1 Laser Product. This means that the
printer belongs to a class of laser products that does not produce hazardous
laser radiation in a customer access area. This classification was
accomplished by providing the necessary protective housing and scanning
safeguards to ensure that laser radiation is inaccessible or within Class 1
limits.
There are various tool-operated machine covers that should be moved,
removed, or replaced only by trained service personnel. There are no operator
controls or adjustments associated with the laser.
No operator maintenance is required to keep the product in compliance as a
Class 1 Laser Product. No adjustments that affect laser operation or power
are accessible to the operator.
Note: See IBM Network Color Printer: Safety Information for national
language translations regarding laser safety.
Disposal of Materials
This printer may contain materials, either as components or supplies, that are
regulated by government agencies for disposal. Dispose of all such items in
accordance with your governmental agencies regulations.
Related Publications
The following publications are included in hardcopy with this printer:
• IBM Network Color Printer: Administrator’s Guide, S544-5364
• IBM Network Color Printer: Operator’s Guide, S544-5361
• IBM Network Color Printer: Quick Print Guide, softcopy only
• IBM Network Color Printer: Installation and Relocation Guide, G544-5362
• IBM Network Color Printer: Safety Information, G544-5352
• IBM Network Color Printer: User’s Guide, S544-5363
The above publications are also available in Adobe Acrobat Reader format on
the IBM Network Color Printer:Customer CD-ROM shipped with this printer.
You can view these publications using Adobe Acrobat Reader, which is
included on the CD-ROM. The User’s Guide contains instructions for installing
Adobe Acrobat Reader and the softcopy documentation onto your system.
If you wish to purchase additional copies of the publications, please contact
your IBM service representative or authorized service dealer.
Requesting Service
To request service on your IBM Network Color Printer in the U.S. or Canada,
call 1-800-358-6661. Service is available from 9 a.m. to 9 p.m. EST. To
request service in other countries, call your country Call Center.
Preface xiii
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• You may call for service free of charge during the printer’s warranty period.
• You can obtain service after the warranty period has expired if you sign a
service contract agreement with an authorized service provider.
• You also can obtain service on a billable-per-call basis after the warranty
period has expired.
• Please have your service contract information available when you call.
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Chapter 1. Welcome to the IBM Network Color Printer
This chapter tells you about the printer’s features and parts. This chapter also
lists supplies that you can order for the printer and tells you how to turn the
printer on and off.
This chapter covers the following topics:
Introducing the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Highlights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Ordering Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Copyright IBM Corp. 1996
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Introducing the Printer
This section gives you a general overview of the printer, including highlights
and optional features.
General Description
The IBM Network Color Printer is a midrange workgroup printer. It can
produce single-sided black and white prints at a rate of up to 12 impressions
per minute (IPM) and full-color prints at a rate of up to 3 IPM. The printer has a
cyan-magenta-yellow-black (CMYK), full-color laser processor that prints 16
gray levels per color. The printer prints PostScript jobs in Windows,
Macintosh, and UNIX environments.
Highlights
Some of the highlights of the printer are:
• Toner cartridges
The printer uses 4 separate color toner cartridges (cyan, magenta, yellow,
and black). When a toner cartridge is used up, you can replace it with a new
one of the same color.
• Flexible color range
The 4 color toner cartridges offer output in full color, a single color only
(monocolor), or true black (using the black toner cartridge).
• High resolution
×
The printer has a print resolution of 600 600 dots per inch, which results in
laser-sharp output in full color.
• High print speed
The printer delivers up to 3 pages per minute in full color or up to 12 pages
per minute in monocolor (black only).
• Flexible paper handling
The universal paper cassette in tray 1 accepts letter, legal, A4, and JIS B5
paper sizes. It can hold approximately 250 sheets (at 80 g/m2) of plain
paper. The auxiliary tray accepts transparencies as well as plain paper. To
increase the volume of paper, you can add an optional tray 2 paper feeder.
Note: This printer does only simplex (single-side) printing. Duplex printing is
not available.
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Optional Features
The printer has several optional features. See the following sections for more
on these features. Contact your IBM marketing representative or authorized
service dealer for information about the following optional features and how to
order them.
Optional Tray 2 Paper Feeder (Feature Code 4501)
This feature includes a paper feeder unit, a universal paper cassette, and 2
locking pins to fasten the paper feeder unit to the printer body. The universal
paper cassette accepts letter, legal, A4, and JIS B5 paper sizes. It can hold
approximately 250 sheets (at 80 g/m2) of plain paper.
Universal Paper Cassette (Feature Code 4513)
You can buy an additional universal paper cassette that holds letter, legal, A4,
and JIS B5 paper. You can load only plain paper from 64 to 90 g/m2 into a
paper cassette, and the maximum capacity is approximately 250 sheets at 80
g/m2.
Printer Stand (Feature Code 3050)
The printer stand is designed to hold the weight of the printer. It has a storage
area underneath for supplies, locking casters for easy movement, and leveling
feet for uneven floor surfaces.
Memory Upgrades
The standard printer configuration includes 16MB of memory. Any printer can
be upgraded to 32MB or 48MB (maximum).
• Feature Code 4316 consists of four 4MB SIMMs.
• Feature Code 4332 consists of four 8MB SIMMs.
For further information about installing the memory upgrades, see the
Installation and Relocation Guide.
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Ordering Supplies
This section lists the supplies you can order for the printer and gives you the
telephone number you should use when ordering supplies.
To order supplies for the printer, call 1-888-IBM-PRINT in the U.S. and
Canada. You may also contact your IBM marketing representative for
information about how to order supplies.
The following table lists the supplies you can order for the printer.
Supplies
Part
Item
Description
Number
Magenta Toner
Cartridge
63H2041
63H2050
63H2051
63H2052
IBM recommends that you use only IBM color toner
cartridges designed for this printer. You need 4 color
toner cartridges: cyan, magenta, yellow, and black. You
get 1 cartridge in each box.
Black Toner
Cartridge
Each color toner cartridge typically lasts approximately
4,000 prints of A4- or letter-size paper (when printing at
4% to 5% toner coverage). The actual cartridge life,
however, depends on how much toner you use for each
print. The more toner of 1 color that you use, the shorter
that cartridge’s life becomes. For details, see “Replacing
Toner Cartridges” on page 5–4.
Cyan Toner
Cartridge
Yellow Toner
Cartridge
Fuser Oil Bottle in
Single Box
63H2043
63H2044
Fuser oil is used in the fusing process. Fuser oil keeps
the toner on the paper and prevents it from getting on
the fuser rollers. You can order fuser oil 1 bottle at a time
or in 20-bottle packages.
20 Unit Boxed
Fuser Oil Bottles
Fuser—110 V
Fuser—220 V
63H3776
63H3779
The fuser uses pressure and heat to bond the toner to
the paper.
Photoconductor
Drum Cartridge Kit
63H2042
The photoconductor drum cartridge kit contains the
following items: a photoconductor drum cartridge, an
orange protective shield, and 2 used toner bottles. When
you replace the photoconductor drum cartridge, always
replace the used toner bottle as well. This bottle collects
the excess toner during printing.
Optional Paper
Feeder
63H2004
The optional paper feeder comes with a universal
cassette and 2 locking pins to fasten it to the printer
body.
Universal Cassette 63H2006
The universal cassette holds letter-, legal-, A4-, and JIS
B5-size paper. You can load only plain paper from 64 to
90 g/m2 into a paper cassette, and the maximum
2
capacity is approximately 250 sheets at 80 g/m .
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Supplies
Part
Number
Item
Description
Transparencies—
50-Sheet Letter
Pack
63H2046
63H2047
IBM recommends that you use only IBM transparencies
for the best printing results.
Transparencies—
Ten 50-Sheet
Letter Packs
Transparencies—
50-Sheet A4 Pack
63H2048
63H2049
Transparencies—
Ten 50-Sheet A4
Packs
Relocation Kit
52H0799
The relocation kit contains the packaging, boxing, and
instructions that you need to safely move the printer a
substantial distance.
60 000-Page Usage Kit (for low
voltage 110 V)
63H1980
63H1981
The 60 000-page usage kit is installed by the operator
and is needed after approximately 60 000 pages have
been printed. It contains the following items: air filter,
ozone filter, transfer drum cleaning assembly, separation
corona unit, and fuser.
60 000-Page Usage Kit (for high
voltage 220 V)
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Identifying Printer Parts and Controls
This section helps you identify each part of the printer. The illustrations that
follow show the printer’s parts and controls and what they are used for.
Front and Right Sides
Shown below are the parts of the printer that you access from the front and
right sides.
Fuser oil bottle (cover open)
The fuser oil bottle supplies the fuser oil that is applied to the fuser rollers
during the printing process.
Top cover (open)
When opened, the top cover gives you access to the transfer drum area
so that you can remove jammed paper or replace the separation corona
unit.
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Release latches
The release latches release the catches on the fuser access and feeder
access doors so that you can do maintenance tasks or clear paper jams.
Fuser access door (closed)
When opened, this door gives you access to the paper output area so that
you can remove jammed paper and replace the fuser.
Side output tray (faceup) (open)
When opened, the side output tray receives printouts faceup. When the
side output tray is closed, the top output tray receives printouts facedown.
The side output tray holds approximately 20 sheets of plain paper at
80 g/m2.
Route power cable (on optional paper feeder unit) (shown installed)
This cable connects the power outlet on the optional paper feeder unit with
the power receptacle on the printer body.
Power receptacle (on paper feeder unit)
The printer power cord plugs in here and then connects to a power source
(100–120 V ac or 220–240 V ac depending on the voltage model of the
printer package).
Auxiliary tray (open)
This tray holds approximately 100 sheets of plain paper at 80 g/m2 or 20
transparencies.
Feeder access door
Opening this door gives you access to the paper feeder area so that you
can remove jammed paper, do maintenance tasks, or replace the transfer
drum cleaning unit.
Feeder access door (on tray 2 paper feeder) (closed)
Opening this door gives you access to the tray 2 paper feeder area so that
you can remove jammed paper.
Power switch
Optional tray 2 paper feeder
This paper feeder holds a universal paper cassette.
Paper amount indicator
This shows the paper level. When the blue bar has completely
disappeared, it is time to add paper to the tray.
Tray 2 universal paper cassette (optional)
This cassette holds approximately 250 sheets of letter-, legal-, A4-, or JIS
B5-size paper at 80 g/m2.
Paper size indicator
This shows you the paper size loaded in the paper cassette.
Tray 1 universal paper cassette
This tray holds approximately 250 sheets of letter-, legal-, A4-, or JIS B5-
size paper at 80 g/m2.
Front door (open)
When opened, this door gives you access to the inside of the printer so
that you can replace supplies, clear paper jams, and do maintenance
tasks.
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Top output tray (facedown) (open)
This tray holds approximately 100 sheets of plain paper at 80 g/m2.
Wire cleaner (stored inside the printer)
The wire cleaner is used to clean the separation corona wire (inside the
separation corona unit) and the window of the density detection sensor.
The wire cleaner looks like this:
Separation corona unit
The separation corona unit helps separate the printout from the
photoconductor drum cartridge during the printing process. The wire is
cleaned with the wire cleaner that is stored inside the printer.
Operator panel
The operator panel is on the outside of the printer’s front door. It has lights
and push buttons that are used to control the printer and to indicate the
printer’s status.
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Back and Left Sides
Shown below are the parts of the printer that you access from the back and
left sides of the printer.
Air ventilation slots
and
These slots prevent overheating and ensure that the printer works reliably.
Do not block these air ventilation slots.
Air filter holder
This holder contains the air filter and gives you access to the carbon filter.
Route power cable (on optional paper feeder unit)
This cable connects the power outlet on the optional paper feeder unit with
the power receptacle on the printer body.
Density control panel
This panel adjusts the color density (see “Identifying Parts on the Density
Side registration adjustment dial
This dial adjusts the left margin width of the tray 2 paper feeder.
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Inside the Front Door
Shown below are the parts of the printer that are inside the front door of the
printer.
Fuser oil bottle cover (closed)
When closed, this cover locks the fuser oil bottle securely to the printer.
Transfer drum knob
When turned, this knob rotates the transfer drum so that you can remove
jammed paper (the release handle must be down).
Release handle
This handle unlocks the used toner bottle, the photoconductor drum
cartridge, and the transfer drum so that you can clear paper jams or do
maintenance tasks.
Used toner bottle
This bottle receives excess toner not fused during the print cycle.
Eject handle
When pulled, this handle ejects a toner cartridge so that you can replace it.
Toner cartridge position mark
This mark helps you align a toner cartridge. When you insert a toner
cartridge, you align the arrow on the toner cartridge label with the position
mark.
Toner cartridges in turret
Each toner cartridge contains a color of toner (cyan, magenta, yellow, or
black) that is applied to the printout.
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Photoconductor drum cartridge door handle
When raised, this handle opens the photoconductor drum cartridge door
so that you can install or replace a photoconductor drum cartridge.
Turret rotation knob
When pushed and turned, this knob rotates the turret so that you can
replace the toner cartridge.
Serial number label (see below)
The serial number label identifies the printer. You see the serial number
label when you open the feeder access door. Do not remove this label.
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Identifying Parts on the Density Control Panel
This section helps you identify each part of the density control panel.
You rarely will need to use the density control panel. See “Adjusting the Color
Density” on page 6–22 for some task-specific information.
The density control panel is on the back of the printer. Shown below are the
parts of the density control panel.
TEST PRINT push button
Press the TEST PRINT push button to print a test pattern that can be used
to check the result of a density change.
ENTER push button
Press the ENTER push button to accept the density value that is currently
defined.
–/+ push buttons
Press these push buttons to choose a density setting or a test pattern.
COLOR SELECT push button
Press the COLOR SELECT push button to choose a color for density
change.
Density gauge
The density gauge shows you the density of the test pattern’s color. (The
light that is lit shows you the current level.) The default density is indicated
on the gauge.
Color Lights (M, C, Y, Bk)
through
Each light turns green when you choose the color next to it for density
change.
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Turning the Printer On and Off
This section tells you how to turn the printer on and off. When you turn the
printer and its connected devices on or off, follow the procedure below.
Attention:
Never turn the printer on without a fuser oil bottle and a used toner bottle installed.
Turning the Printer On
Use the following procedure to turn on power to the printer.
1. Turn on any devices connected to the printer (such as a SCSI hard drive
or CD ROM).
2. Press the power switch to turn on the printer (the switch remains pressed).
3. Turn on the host computer.
Note: If you see an error message after you turn on the printer, see
“Understanding POST Error Messages” on page 7–2 to learn what
to do.
Turning the Printer Off
Attention:
Never turn off the printer while it is printing. If power to the printer is accidentally lost,
open the paper jam clearance areas (see “Clearing Paper Jams” on page 6–3) and
remove any paper left inside before turning on the printer again.
Use the following procedure to turn off power to the printer.
1. Turn off the host computer.
2. Turn off any devices connected to the printer (such as a SCSI hard drive
or CD ROM).
3. Press the power switch to turn off the printer (the switch is released).
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Chapter 2. Choosing and Storing Paper and
Transparencies
This chapter tells you what paper to use in the printer and how to store and
handle paper and transparencies.
This chapter covers the following topics:
Choosing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2
Copyright IBM Corp. 1996
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Choosing Paper
This section gives you the specifications for paper you should use and paper
you should not use in the printer. Using a good quality of paper ensures the
best print quality, prevents paper jams, and reduces the amount of
maintenance needed.
Note: Not all print media can be used in this printer. Always print a few pages
before you buy a large quantity of paper. IBM recommends that you use
IBM paper for the best printing results. Envelopes and labels are not
recommended.
Paper You Should Use
The following table gives you specifications for paper you should use in the
printer.
Paper Specifications
Source
Paper
Size
Weight
Capacity
2
216 × 356 mm to 184 × 267 mm 60 to 90 g/m
Letter (8.5 × 11 inches)
Up to a 25-mm stack
height (approximately
Tray 1 or tray
2
2
Plain
Legal (8.5 × 14 inches)
250 sheets of 80 g/m
A4 (210 × 297 mm)
paper)
JIS B5 (182 × 257 mm)
2
216 × 356 mm to 184 × 267 mm 60 to 105 g/m
Letter (8.5 × 11 inches)
Up to a 10-mm stack
height (approximately
2
Plain
Legal (8.5 × 14 inches)
100 sheets of 80 g/m
A4 (210 × 297 mm)
paper)
Auxiliary tray
JIS B5 (182 × 257 mm)
Letter (8.5 × 11 inches)
A4 (210 × 297 mm)
Approximately 20
sheets
Transparencies
Paper You Should Not Use
This section lists the kinds of paper that you should not use in the printer.
Do not use paper that easily causes paper jams. Examples are:
• Labels
• Envelopes
• Paper that is too thick or too thin
• Wet paper
• Highly textured or rough paper
• Curled, creased, or damaged paper
• Nonrectangular paper such as aerograms
• Paper with cutouts or perforations such as 3-hole-punched paper
• Paper with an irregular shape
• Paper with wrinkles or rips
• Paper with special coating
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During the fusing process, paper is exposed to high temperatures. Do not use
paper that is affected by high temperatures. Examples are:
• Thermal paper
• Paper whose surface cannot hold the toner at high temperature
• Preprinted paper containing ink that deteriorates at high temperatures (for
example, invoices and preprinted forms)
• Adhesive paper
Attention:
Paper that changes or deteriorates at high temperatures can damage this printer.
Check preprinted paper and coated paper to make sure that it meets the heat-
compatibility specifications before printing on it.
Do not use paper that could damage the printer. Examples are:
• Carbon paper
• Paper with staples, ribbons, tape, or other material stuck to it
• Paper on which one side is already printed
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Understanding the Printable Area on a Page
This section shows you the area of a page on which you can print.
The shaded part of the figure below shows you the printable area on a sheet
of paper or transparency. The table that follows the figure gives you the
measurements for the border width of different sizes of paper.
Direction of Feed
Border Width
Size
A
B
C
D
Letter, legal, A4, and JIS B5 (mm)
Letter, legal, A4, and JIS B5 (inches)
10.0
0.4
5.0
0.2
5.0
0.2
5.0
0.2
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Handling and Storing Paper and Transparencies
This section tells you how to handle paper, store it, store printouts, and handle
transparencies for the best print quality.
Handling and Storing Paper
Paper that you handle and store correctly is in the best shape for printing.
Follow these guidelines for handling and storing paper.
• Store unused paper in its wrapping to protect the paper against humidity.
• Do not store the paper directly on the floor. The floor is usually humid.
• If the storage place is humid, use a specially designed storage box for the
paper.
• Store paper on a flat surface to prevent it from curling.
• Do not stack the paper too high. Doing so may make it curl.
• Do not expose the paper to direct sunlight or a humid environment.
• If you move the paper to a place with a different temperature, leave the paper
there for 24 hours before using it. Otherwise, the paper may curl or wrinkle.
Paper” on page 2–2) and that it has been in the printer environment for at
least 24 hours before you use it. This is especially important if you are in a
climate with high humidity.
Handling and Storing Printouts
Follow these guidelines for handling and storing color printouts.
• The color on a printout hardly fades under normal room light. But if you plan
to keep the color printouts for more than 2 years, put them in a binder.
(Sometimes the color appears to change when, in fact, it is a color change
in the paper itself.)
• Do not store color printouts together with polyvinyl chloride (PVC) materials,
such as clear holders. The toner may melt, causing the paper and the PVC
materials to stick together.
• Use only nonsolvent glues to glue color printouts together.
• Solvents in glue may dissolve the toner. Before using a glue, test it on
unwanted printouts.
• Before inserting any color printout between printouts, make sure the pages
are completely dry. If they are not dry, the ink may cause the toner to melt.
• Store color printouts flat. If they are folded or wrinkled, the toner may come
off.
• Store color printouts at normal temperature. High temperature causes the
toner to melt and the colors to mix.
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Handling Transparencies
IBM recommends that you use IBM transparencies for the best printing
quality. Follow these guidelines for handling transparencies:
• Use IBM color transparencies only with IBM color printers. These
transparencies are designed exclusively for color laser printers.
• Pick up each printed transparency as soon as it comes out of the printer to
prevent the next sheet from jamming.
• Make sure no fuser oil gets on a transparency. Printing on a transparency
that has fuser oil on it may result in poor print quality.
• When you tap the transparencies to avoid multiple feeds, be careful not to
scratch the films or leave fingerprints on the print sides. (If you look at a
transparency with its white marker positioned on the upper right side, the
side facing away from you is the print side.)
• This printer accepts short-edge feed (SEF) feed only.
• Avoid high temperatures and high humidity. Be sure to store any remaining
transparencies in their protective bags.
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Chapter 3. Loading Paper and Transparencies
This chapter tells you how to load paper into the printer, how to choose the
tray for output, and how to know when to add paper.
This chapter covers the following topics:
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Copyright IBM Corp. 1996
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Loading Paper
This section tells you how to load paper in tray 1, tray 2, and the auxiliary tray.
Follow these guidelines when you load paper:
• Make sure that the paper meets the printer’s specifications (see “Choosing
Paper” on page 2–2) and that it has been in the printer environment for at
least 24 hours before you use it. (This is especially important if you are in a
climate with high humidity.)
• Do not load transparencies in tray 1 or tray 2. Use the auxiliary tray instead.
Loading Paper in Tray 1 and Tray 2
Tray 1 and tray 2 can each hold approximately 250 sheets of plain paper (at
80 g/m2). Paper sizes you can use are letter, legal, A4, and JIS B5.
Tray 1 and tray 2 each have a paper amount indicator that shows you how
much paper remains. The blue bar on the paper amount indicator gradually
goes out of view as paper runs out. When the blue bar has completely
disappeared, it is time to refill the tray.
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Use the following procedure to load paper into either tray 1 or tray 2.
1. Push up the handle on the underside of the tray and pull out the tray (tray 1
is shown here).
2. Press the release button and slide the paper-width guide to the size of
paper to be loaded. Release the button to lock the guide in place. Where
you set the paper-width guide determines how the printer knows what size
of paper is in the tray. Make sure that the paper-width-guide setting
matches the size of paper to be loaded.
Note: If there is paper in the tray already, you must remove it before adjusting
the paper-width guide.
3. Lift the paper-length guide slightly and slide it to select the paper length
that you want. Release the guide to lock it in place.
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4. Set the paper-size indicator on the front of the tray to match the paper size
you loaded (for example, LTR for letter-size paper). This helps you and
others identify the size of paper in the tray.
5. Load the paper.
a. Fan out small stacks of paper to lessen the chance of feeding problems.
b. Put the tray on a flat surface. Then load a stack of paper into the tray
with the print side facing up and the bottom edge going first into the tray.
Note: For the best print quality, put the print side (as marked on the paper
wrapper) face up.
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c. Make sure the paper stack does not go above the paper-limit mark.
6. Press down on the paper so that it is anchored under the 2 retaining clips.
7. Align the tray so that it lines up with the rails inside the paper feeder.
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8. Press the handle on the underside of the tray upward and slide the tray all
the way into the paper feeder until the tray snaps into place.
The tray is now ready to supply paper.
Loading Paper in the Auxiliary Tray
The auxiliary tray holds approximately 100 sheets of paper at 80 g/m2. You
can use letter, legal, A4, or JIS B5-size paper and letter- and A4-size
transparencies. You can close the tray when it is not in use, making the printer
very compact.
Opening the Auxiliary Tray
Use the following procedure to open the auxiliary tray.
1. Pull on the latch to open the auxiliary tray.
2. Pull out the extension tray and then gently press down to lock it.
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Loading Paper in the Auxiliary Tray
Note: Make sure that the paper meets the printer’s specifications (see
“Choosing Paper” on page 2–2) and that it has been in the printer
environment for at least 24 hours before you use it. (This is especially
important if you are in a climate with high humidity.)
Use the following procedure to load paper in the auxiliary tray.
1. Adjust the paper guides to the paper size you want.
2. Tap a stack of paper on a flat surface to align its edges.
3. Insert the paper stack as far as it can go into the printer. Make sure that the
print side faces down and the top of the page goes into the printer first.
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4. Check that the paper stack does not go above the paper-limit mark.
Avoid pressing or applying excessive force to the auxiliary tray.
The auxiliary tray is now ready to supply paper.
Follow these guidelines for loading paper.
1. Load the auxiliary tray with only one size of paper at a time.
2. Add paper to the auxiliary tray only when it is completely empty.
Otherwise, you may cause the paper to feed incorrectly or to jam.
3. If printouts come out of the printer curled, you may be able to correct
the problem by reversing the paper stack in the auxiliary tray so that
the bottom of the stack faces up.
4. Avoid setting the paper guides so tightly that the paper stack bends.
5. Avoid setting the paper guides so loosely that the paper stack is not
evenly aligned.
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6. Avoid setting the paper guides so loosely that there is space between
the guides and the paper.
7. Align the paper in the tray so that it is straight.
Loading Transparencies in the Auxiliary Tray
Load transparencies only in the auxiliary tray. You can load approximately 20
sheets at a time.
IBM recommends that you use only IBM transparencies for the best print
quality. For ordering details, see “Ordering Supplies” on page 1–4, or contact
your IBM service representative or authorized service dealer.
Remember that you can use only letter- or A4-size transparencies in this
printer.
Transparencies have the following positioning markers to help you insert them
correctly.
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When you load transparencies, position each sheet so that the white
positioning marker (triangle) is on the upper right side. In this position, the print
side is the back side.
Use the following procedure to load transparencies.
1. Adjust the paper guides to accept transparencies (letter or A4 size).
2. With the white positioning marker on the upper right side, tap a stack of
transparencies on a flat surface to align its edges. When you tap, try to hold
the edges of the transparencies and do not touch the print sides.
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3. Before you load the transparencies, fan out small stacks of them to lessen
the chance of feeding problems. Be careful not to scratch the transparency
or leave fingerprints on the print sides.
4. Position each sheet so that the white positioning marker is on the upper
right side and push it as far as it can go into the printer.
5. Check that you have not gone above the paper limit mark.
The auxiliary tray is now ready to supply transparencies.
Chapter 3. Loading Paper and Transparencies 3–11
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Closing the Auxiliary Tray
Use the following procedure to close the auxiliary tray.
1. Lift the end of the extension tray slightly and push it into the auxiliary tray.
2. Close the auxiliary tray.
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Choosing the Paper Output Tray
The printer has two methods of delivering paper. Which one you use depends
on the paper type, the size of the document, or if you want your document
collated. This section tells you how to use the side output tray and the top
output tray.
Using the Side Output Tray
If the side output tray is open, printouts are delivered faceup into the tray. Use
this delivery method for normal printing and when you print on heavy-weight
paper. In contrast, if the side output tray is closed, printouts are delivered
facedown into the top output tray (see “Using the Top Output Tray” on page
3–15).
The side output tray can hold 20 sheets of paper.
Note: When you print transparencies into the side output tray, be sure to
remove each sheet as it is delivered into the tray. This lessens the
chance of curling and jams.
Opening the Side Output Tray
Use the following procedure to open the side output tray.
1. Lift the latch to open the side output tray and pull the tray down.
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2. Pull on the extension tray grip to pull out the tray.
Closing the Side Output Tray
Use the following procedure to close the side output tray.
1. Push in the extension tray.
2. Close the side output tray until it snaps into place.
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Using the Top Output Tray
If you want to direct printouts into the top output tray, close the side output
tray. Printouts then come into the top output tray facedown and stacked in
order. This is handy when you want to collate your documents. Also, if you
print large jobs, use the top output tray because it holds up to 100 sheets of
paper at 80 g/m2.
Chapter 3. Loading Paper and Transparencies 3–15
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Chapter 4. Using the Operator Panel
This chapter tells you how the operator panel works and how to use menus on
the display panel.
This chapter covers the following topics:
Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Display Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Canceling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Copyright IBM Corp. 1996
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Identifying Each Part of the Operator Panel
This section identifies the parts of the operator panel. Use the lights and push
buttons on the operator panel to control the printer and to learn its status.
Following is an illustration of the operator panel and a description of each of its
parts.
through
Lights
Power
The Power light is green. When it is lit, the printer is on.
Busy
The Busy light is green. When it is lit, the printer is processing or printing
a job.
Attention
The Attention light is yellow. It flashes to alert you to an error or warning
condition.
Online Push Button and Light
Press the Online push button to take the printer online or offline. Online
means that the printer is communicating with the network. Offline means that
the printer is not communicating with the network.
When you take the printer offline,
• A job that is printing finishes printing before the printer goes offline.
• A job that is spooling to a queue finishes spooling before the printer goes
offline.
• The printer does not accept jobs to be spooled or printed.
Press the Online push button to take the printer online again.
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The Online light shows the status of the printer. This table tells you what each
kind of Online light means.
Light
What it means
Solid green
The printer is processing or printing a job or communicating
with a remote computer (for example, through the printer
Spooler utility).
Flashing green
Off
The printer is preparing to go offline.
The printer is offline or is starting up.
Cancel Push Button
Press the Cancel push button to stop printing the current job. If no job is
printing, pressing the Cancel push button deletes the oldest job from the
printer’s queue.
Display Panel
The display panel tells you about the status of the printer, shows menu
information, and enables you to view and edit information to configure the
printer.
You can see three types of messages on the display panel: error messages,
status messages, and warning messages. See Chapter 7, “Understanding
Operator Messages,” for a description of each of these message types.
through
Control Push Buttons
Menu
Press the Menu push button to see menus on the display panel.
This table shows you the relationship between the online/offline status and
the function of the Menu push button.
When you are...
Press the Menu push button to...
Online
Access the Print Pages menu
Enter the Setup menu
Exit the Setup menu
Offline and not in any menu
Offline at the top level of a menu
Inside a menu, displaying an item Go up 1 level in the menu structure
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Enter
Use the Enter push button as shown in the following table.
When you...
Press the Enter push button to...
See the Attention light flash but
there is no error message on the
display panel
See 1 or more warning messages
See warning messages on the
display panel
See the current status message
See a Setup menu
Choose the menu on line 2 of the display
panel and access the next level of menus
See a menu setting
Make that setting the current one. The
current setting has an asterisk (*) in
column 1 of the display. When you exit the
Setup menu, answer YES to the SAVE
CHANGES message to save that setting.
Menu Scrolling
These arrows are called the Menu Scrolling push buttons in this
publication. Use the Menu Scrolling push buttons to scroll through a
menu and the settings in a menu. The up push button (↑) shows the
previous menu or setting; the down push button (↓) shows the next menu
or setting.
If you see a warning message with a (+) in the rightmost column of the
display, you also can use these push buttons to display additional warning
messages.
Cursor Position
These arrows are called the Cursor Position push buttons in this
publication. Use the Cursor Position push buttons to enter text and
numbers for some menu settings (such as a password or a numeric
setting). The right push button (→ ) moves the cursor one position to the
right. The left push button ( ) moves the cursor one position to the left.
←
Paper Source Lights
The paper source lights show whether the paper is coming from tray 1, tray 2,
or the auxiliary tray.
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Canceling a Print Job
This section tells you how to cancel a print job.
Press the Cancel push button to cancel the job that is currently printing. If no
job is printing, Cancel removes the job being processed (the oldest job). You
must be online for Cancel to work.
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Understanding the Menus
This section tells you how to navigate and choose from the menus you see on
the display panel. The menu groups, menus, and items in a menu are shown
in the table below.
Menu Group
Menu
Item
HELP MAP
JOB LOG
CONFIGURATION
TEST PAGE
COLOR PAGES
ERROR LOG
FUSER TEST PAGE
FONT PAGE
ONLINE
PRINT PAGES
ENGLISH (default)
FRANÇAIS
DEUTSCH
ITALIANO
ESPAÑOL
PORTUGUES
NEDERLANDS
NORSK
LANGUAGE
SVENSKA
DANSK
SUOMI
PRINTER SETUP
QUEUE SETUP
CLEAR LOG/QUEUES
SYSTEM SETUP
NETWORK SETUP
RUN SETUP
PAPER SOURCE
PAPER SIZE
COLOR MODE
OFFLINE
PRINTER SETUP
PRINT COVER PAGE
PRINT TO PSERROR
PRINT START PAGE
This menu is used by the system
administrator. See the Administrator’s
Guide.
QUEUE SETUP
This menu is used by the system
administrator. See the Administrator’s
Guide.
CLEAR LOG/QUEUES
PRINTER NAME
DATE
SYSTEM TIME
CHANGE PASSWORD
POWER SVNGS
SYSTEM SETUP
This menu is used by the system
administrator. See the Administrator’s
Guide.
NETWORK SETUP
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Navigating the Menus
Use the following procedure to navigate the menus.
1. Choose the online or offline menu group by toggling the Online push
button between online and offline. Use the table below to find the menu you
want.
Menu Group
Menu
Where to Find an Explanation
ONLINE
PRINT PAGES
RUN SETUP
LANGUAGE
OFFLINE
2. Press the Menu push button.
3. Press the Menu Scrolling push buttons (↑↓) to scroll through the items. If
you continue to hold down a Menu Scrolling push button, the scrolling
speeds up.
4. When you see the item you want, press the Enter push button to go to the
next menu level.
press the Enter push button. You see the next item, if any.
Choosing a Menu Setting
To choose a menu setting, do one of the following:
1. Choose from the settings you see on the display panel. An example is
when you use the Menu Scrolling push buttons (↑↓) to show you YES or
NO and then you press the Enter push button to choose the setting that you
see on the display panel.
2. Enter a setting 1 character at a time (such as a password or printer name).
a. Use the Menu Scrolling push buttons (↑↓) to choose the first
alphanumeric character you want on the second line of the display
panel. You can use capital letters, small letters, and numerals.
b. Use the right Cursor Position push button (→) to advance the cursor
to the next character position.
If you need to correct a character in a previous character position, use
the left Cursor Position push button ( ) to move the cursor to the
←
position you want to correct.
d. When you finish, press the Enter push button.
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Using the Online Menu (Print Pages Menu)
The online menu consists of the Print Pages menu. The Print Pages menu
allows you to print information stored in the printer to help solve problems and
to see the printer’s configuration.
The Help Map and the configuration page give you valuable information about
using the printer. Print these pages and keep them near the printer.
If you need to call for service, make sure that you have a configuration page
available to help you tell the service representative about the printer.
Accessing the Print Pages Menu
Use the following procedure to access the Print Pages menu.
1. Check that the printer is online (the Online light is on). If the printer is not
online, press the Online push button.
2. Check that the Attention light is not on. If it is, see Chapter 7,
“Understanding Operator Messages,” and take appropriate action.
3. Press the Menu push button. You see PRINT PAGES on the first line of the
display panel.
Print Pages Menu
This table shows you the items in the Print Pages menu and tells you where to
find an explanation of each item.
Print Pages Menu
Item
Where to Find an Explanation
HELP MAP
Prints a Help Map. See “Printing the Help Map” on page 4–9.
Prints a Job Log. See “Printing a Job Log” on page 4–9.
JOB LOG
CONFIGURATION
Prints a configuration page. See “Printing a Configuration
TEST PAGE
Prints a test page. See “Printing a Test Page” on page 4–10.
COLOR PAGES
Prints the color pages. See “Printing the Color Pages” on
FONT PAGE
Prints a font page. See “Printing the Font Page” on page
ERROR LOG
These are diagnostic printouts that service personnel may
ask you to print.
FUSER TEST PAGE
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Printing the Help Map
Use the following procedure to print the Help Map. This map tells you about
the operator panel, push buttons, and panel lights and lists all the menus.
2. When you choose the Print Pages menu, you see HELP MAP on the second
line of the display panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the Help Map is printed.
4. You see READY when the print job is finished.
Printing a Job Log
Use the following procedure to print a job log of the last 40 jobs. The log
includes information such as user name, document name, time and date
printed, and number of pages printed for each job.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the Print
Pages menu until you see JOB LOG on the second line of the display panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the Job Log is printed.
4. You see READY when the print job is finished.
Printing a Configuration Page
Use the following procedure to print a configuration page listing the current
server and printer configuration. This page shows you the settings for the
Printer, Queue, Job Log, and Network Setup menus (see “Offline Menus” on
page 4–11) and shows you the total print count.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the Print
Pages menu until you see CONFIGURATION on the second line of the display
panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the configuration page is
printed.
4. You see READY when the print job is finished.
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Printing a Test Page
Use the following procedure to print a test page. This page shows you
samples of color and grayscale that you can use to determine whether or not
you are printing correctly from an application. The test page also shows you
the printer name, printer model, color mode, print count, calibration, memory
multiplier setting, color-rendering dictionary, and date and time printed.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the Print
Pages menu until you see TEST PAGE on the second line of the display
panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the test page is printed.
4. You see READY when the print job is finished.
Printing the Color Pages
Use the following procedure to print the color pages. These pages display the
RGB, CMYK, and Pantone colors available from the printer. Use these pages
to help you choose colors when working with illustration and desktop
publishing software applications.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the Print
Pages menu until you see COLOR PAGES on the second line of the display
panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the color pages are printed.
4. You see READY when the print job is finished.
Printing the Font Page
Use the following procedure to print the font page. This page shows the
PostScript fonts that are resident in the printer.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the Print
Pages menu until you see FONT PAGE on the second line of the display
panel.
3. Press the Enter push button. Several messages appear on the display
panel that tell you what the printer is doing until the font page is printed.
4. You see READY when the print job is finished.
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Using the Offline Menus
Use the offline menu group to define the printer’s default settings. From the
offline menu group, choose the Run Setup or Language menu. From these
menus, access menus such as Printer Setup or System Setup. (See the table
Because some of the offline menus are for your system administrator to use,
they are covered in the Administrator’s Guide.
Note: If your system administrator has assigned a password for the Run Setup
menus, you need that password to use the menus.
Offline Menus
This table shows you the menus you can access from the offline menu group
and explains how to use them.
Offline Menus
Menu
Item
Function
Use to specify the way print jobs are
managed on the printer, such as
setting the paper size or printing a
start page. See “Using the Printer
PRINTER SETUP
Use to enable or disable print queues
and to specify how or if print jobs are
queued. See the Administrator’s
Guide for more information.
QUEUE SETUP
Use to specify whether or not the Job
Log should print automatically and be
cleared automatically. See the
Administrator’s Guide for more
information.
JOB LOG SETUP
RUN SETUP
Use to erase the Job Log and any
jobs stored in the printer queues. See
the Administrator’s Guide for more
information.
CLEAR LOG/QUEUES
SYSTEM SETUP
Use to specify the printer system
settings, such as time, date, and
printer name. See “Using the System
Use to activate and configure network
systems that transfer jobs to the
printer. See the Administrator’s Guide
for more information.
NETWORK SETUP
EXIT SETUP
Use to exit the setup menus and save
any changes that you made.
Use to choose the language of the
text on the display panel. See
LANGUAGE
Choice of languages
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Accessing the Offline Menus
Use the following procedure to access the offline menus.
1. Check that the printer is offline (the Online light is not on). If the printer is
not offline, press the Online push button.
Note: If the printer is communicating with a utility when you take it offline,
the printer remains in an “offline pending” state until the utility is
disengaged.
2. Press the Menu push button. You see SELECT FUNCTION on the first line of
the display panel.
3. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see the one you want. Press the Enter push button to select the item
that you want.
For more information on the menus, see the table under “Understanding the
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Entering a Password
If your system administrator has assigned a password for the Run Setup
menus, use the following procedure to enter that password.
1. When a password is required, you see ENTER PASSWORD on the display
panel. Use the Menu Scrolling push buttons (↑↓) to set the first
alphanumeric character of the password on the second line of the display
panel.
2. Use the right Cursor Position push button (→) to advance the cursor to
the next character position.
4. When you finish entering the password, press the Enter push button.
a. If you entered the right password, you see PRINTER SETUP on the
second line of the display panel.
b. If you entered a wrong password, you see PASSWORD INCORRECT on the
display panel. Press the Enter push button. You see TRY AGAIN on line
Deleting a Password
If you forget the password or no longer want to use one, use the following
procedure to delete the password.
1. Turn off the printer.
2. Turn on the printer.
3. Watch closely to see the message PRESS MENU FOR SETUP on the display
panel. When you see the message, press the up and down Menu
Scrolling push buttons (↑↓) at the same time.
4. You see on the display panel DELETING SETTINGS... and PLEASE WAIT,
STARTING UP. When the printer completes its startup procedure, you may
access the offline menus to set a new password (see “Changing the
Changing a Password
change a password.
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Using the Printer Setup Menu
Use this menu to set commonly used printer specifications such as paper size
and paper source.
Accessing the Printer Setup Menu
Use the following procedure to access the Printer Setup menu.
1. Check that the printer is offline (the Online light is not on). If the printer is
not offline, press the Online push button.
2. Press the Menu push button. You see SELECT FUNCTION on the first line of
the display panel and RUN SETUP on the second line.
3. Press the Enter push button. If your system administrator has set a
password for the Run Setup menu, you must enter that password now. See
“Entering a Password” on page 4–13 to learn how to do this.
4. You see SETUP MENU on the first line of the display panel and PRINTER
SETUP on the second line.
5. Press the Enter push button. PRINTER SETUP moves to the first line of the
display panel, and you see PAPER SOURCE on the second line.
Printer Setup Menu
This table shows you the items on the Printer Setup menu and tells you where
to find an explanation of each item.
Printer Setup Menu Items
Item
Where to Find an Explanation
PAPER SOURCE
PAPER SIZE
COLOR MODE
PRINT COVER PAGE
PRINT TO PSERROR
PRINT START PAGE
Choosing the Paper Source
Note: The setting you choose here is used only for jobs that do not specify a
paper source.
Use the following procedure to choose the paper source that feeds the printer.
2. When you choose the Printer Setup menu, you see PAPER SOURCE on the
second line of the display panel.
3. Press the Enter push button. PAPER SOURCE moves up to the first line of
the display panel and you see TRAY 1 on the second line of the display
panel.
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4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings, TRAY 1, TRAY 2, AUXILIARY TRAY, or AUTO SELECT. If you choose
AUTO SELECT and if tray 1 or tray 2 runs out of paper, the printer feeds
paper from the other tray (tray 1 or tray 2) that matches the paper size in
the tray that ran out. TRAY 1 is the default.
5. When you see the setting you want, press the Enter push button.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
Choosing the Paper Size
Note: The setting you choose here is used only for jobs that do not specify a
paper size.
Use the following procedure to choose the size of paper to print on.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see PAPER SIZE on the second line of the display panel.
3. Press the Enter push button. PAPER SIZE moves up to the first line of the
display panel and you see LETTER on the second line of the display panel.
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings. You can choose to print on the following paper sizes:
– English paper sizes (LETTER [8.5 x 11 inch] or LEGAL [8.5 x 14 inch])
– metric (ISO) paper sizes (A4 [210 x 297 mm] or JIS B5 [182 x 277 mm]).
The default paper size is LETTER. For transparencies, you can choose only
LETTER or A4.
5. When you see the setting you want, press the Enter push button.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
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Choosing the Color Mode
Note: The setting you choose here is used only for jobs that do not specify a
color mode.
Use the following procedure to choose whether to print color or grayscale
images.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see COLOR MODE on the second line of the display panel.
3. Press the Enter push button. COLOR MODE moves up to the first line of the
display panel and you see CMYK on the second line of the display panel.
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings, CMYK or GRAYSCALE. CMYK is the default.
5. When you see the setting you want, press the Enter push button.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
Choosing to Print a Cover Page
Use the following procedure to choose whether or not the printer prints a cover
page. If you choose to print a cover page, each print job is preceded by a job
summary page that shows the name of the user who sent the job, the
document name, the printer name, the time the job was printed, the number of
pages printed, and the status of the job.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see PRINT COVER PAGE on the second line of the display panel.
3. Press the Enter push button. PRINT COVER PAGE moves up to the first line
of the display panel and you see NO on the second line of the display panel.
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings, YES and NO. NO is the default to save printing time and paper.
Note: If you set this and the PRINT TO PSERROR setting to YES, when there
is a PostScript error, the error message is printed on the cover
page.
5. When you see the setting you want, press the Enter push button.
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6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
Choosing to Print When There Is a PostScript Error
Use the following procedure to choose whether or not the printer prints the
available portion of a print job when there is a PostScript error.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see PRINT TO PSERROR on the second line of the display panel.
3. Press the Enter push button. PRINT TO PSERROR moves up to the first line
of the display panel and you see NO on the second line of the display panel.
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings, YES and NO. Choose YES to print the portion of the job processed
before the error. Choose NO to cancel printing when there is a PostScript
error. NO is the default.
Notes:
1. If you have trouble printing a PostScript job, consider setting PRINT TO
PSERROR to YES. This allows you to see where the job stopped and
the PostScript error near the last page printed.
2. If you print large PostScript jobs, consider setting PRINT TO PSERROR
to NO. A large PostScript job might stop after 2/3 of the job is finished
and tie up the printer.
3. If you set both the PRINT TO PSERROR and the PRINT COVER PAGE
settings to YES, the PostScript error message is printed on the cover
page as the job status.
5. When you see the setting you want, press the Enter push button.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
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Choosing to Print a Start Page
Use the following procedure to choose whether or not the printer prints a start
page when you turn the power on. The start page shows the current date, last
calibration date, color mode and printer mode, amount of memory installed in
the printer, network protocols enabled, and connections enabled.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items until
you see PRINT START PAGE on the second line of the display panel.
3. Press the Enter push button. PRINT START PAGE moves up to the first line
of the display panel and you see YES on the second line of the display panel
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings, YES and NO. YES is the default.
5. When you see the setting you want, press the Enter push button.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the second
line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of the
display panel and the default setting, YES, on the second line. Press the
Enter push button to save the changes.
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Using the System Setup Menu
Use the System Setup menu to change the printer name, date, and system
time and to set or change the password and the Power Savings mode. The
following sections tell you how to use the System Setup menu.
Accessing the System Setup Menu
Use the following procedure to access the System Setup menu.
1. Check that the printer is offline (the Online light is not on). If the printer is
not offline, press the Online push button.
2. Press the Menu push button. You see SELECT FUNCTION on the first line of
the display panel and RUN SETUP on the second line.
3. Press the Enter push button. If your system administrator has assigned a
password for the Run Setup menu, enter that password now. See
4. Press the Enter push button. You see SETUP MENU on the first line of the
display panel and PRINTER SETUP on the second line.
5. Use the Menu Scrolling push buttons (↑↓) to scroll through the menus
until you see SYSTEM SETUP.
6. Press the Enter push button. SYSTEM SETUP moves to the first line of the
display panel, and you see PRINTER NAME on the second line.
You are now in the System Setup menu. Read the following sections to learn
how to use this menu.
System Setup Menu
This table shows you the items on the System Setup menu and tells you
where to find an explanation of each item.
System Setup Menu Items
Item
Where to Find an Explanation
PRINTER NAME
Change the printer name. See “Setting the Printer
DATE (format)
Change the current date. See “Setting the Time and
SYSTEM TIME
Change the current time. See “Setting the Time and
CHANGE PASSWORD
POWER SVNGS
Set or change the password for the printer. See
Set or change the amount of time that the printer
remains idle before changing to a low power
consumption mode (Energy Star). See “Setting the
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Setting the Printer Name
Use the following procedure to change the name by which the printer is
identified on the network. Choose a name that clearly identifies the printer to
users, such as IBM 4303 Color. The default name is IBMnetcolor.
display panel.
2. Press the Enter push button. PRINTER NAME moves up to the first line
of the display panel and you see the current printer name on the second
line. Enter the new printer name as follows:
a. Use the Menu Scrolling push buttons (↑↓) to change the first
alphanumeric character of the printer name on the second line of the
display panel.
b. Use the right Cursor Position push button (→) to advance the cursor
to the next character position.
d. When you finish entering the printer name, press the Enter push
button.
3. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
4. Press the down Menu Scrolling push button (↓) to see YES on the
second line.
5. Press the Enter push button. You see SAVE CHANGES on the first line of
the display panel and the default setting, YES, on the second line. Press
the Enter push button to save the changes.
Setting the Time and Date
Use the following procedure to change the current time and date.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items
until you see DATE on the second line of the display panel.
3. Press the Enter push button. DATE moves up to the first line of the display
panel and you see the date that is stored in the printer’s clock on the
second line. Enter the new date, using the MM/DD/YY (month/day/year)
format (or the format that applies in your language), as follows:
a. Use the Menu Scrolling push buttons (↑↓) to change the first number
of the date on the second line of the display panel.
b. Use the right Cursor Position push button (→) to advance the cursor
to the next number position.
4. Press the Enter push button. You see the next menu, SYSTEM TIME, on
the second line of the display panel.
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5. Press the Enter push button. SYSTEM TIME moves up to the first line of the
display panel and you see the system time that is stored on the printer’s
clock on the second line. Enter the new time, based on the 24-hour clock,
in the form HH:MM (hours:minutes) as follows:
a. Use the Menu Scrolling push buttons (↑↓) to change the first number
of the time on the second line of the display panel.
b. Use the right Cursor Position push button (→) to advance the cursor
to the next number position.
6. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
7. Press the down Menu Scrolling push button (↓) to see YES on the
second line.
8. Press the Enter push button. You see SAVE CHANGES on the first line of
the display panel and the default setting, YES, on the second line. Press
the Enter push button to save the changes.
Changing the Password
The Change Password menu item enables you to set or change the
password for the printer. When a password is required, only someone who
knows the password can use the Run Setup function to change the printer
settings. In most cases, only the key operator knows the password.
When the printer is first set up, no password exists. If you want a password to
be used, you must define it using this menu. If you did not create a password,
no one is required to enter a password to use the Run Setup menu.
Use the Change Password function based on who should have access to the
Setup menu. Access to the Setup menu enables you to choose commonly
used printer settings such as paper type.
Remember that if you use the Change Password function to assign a
password, users who do not know the password cannot use the Setup menu.
Use the following procedure to set or change a password.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items
until you see CHANGE PASSWORD on the second line of the display panel.
3. Press the Enter push button. CHANGEPASSWORD moves up to the first line
of the display panel and you see NO on the second line. NO is the default.
4. Press the down Menu Scrolling push button (↓) to display YES on the
second line of the display panel. Press the Enter push button.
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5. You see NEW PASSWORD on the first line of the display panel. Enter the
new password as follows. The password can be any combination of
letters and numbers up to 20 characters.
a. Use the Menu Scrolling push buttons (↑↓) to change the first
alphanumeric character of the password on the second line of the
display panel.
b. Use the right Cursor Position push button (→) to advance the cursor
to the next character position.
d. When you finish entering the password, press the Enter push button.
6. You see VERIFY PASSWORD on the first line of the display panel. Repeat
a. Press the Menu push button 3 times. You see EXIT SETUP on the first
line of the display panel and the default setting, NO, on the second line.
b. Press the down Menu Scrolling push button (↓) to see YES on the
second line.
c. Press the Enter push button. You see SAVE CHANGES on the first line
of the display panel and the default setting, YES, on the second line.
Press the Enter push button to save the changes.
Enter push button. You see TRY AGAIN on the first line of the display panel.
The new password is effective until you change it again.
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Setting the Power Savings Mode
Use the following procedure to set or change the Power Savings mode. The
Power Savings mode allows you to set the amount of time that the printer
remains idle before it changes to a low power consumption mode (Energy
Star). You can set a time from 15–120 minutes in increments of 15 minutes.
2. Use the Menu Scrolling push buttons (↑↓) to scroll through the items
until you see POWER SVNGS (M) on the second line of the display panel.
3. Press the Enter push button. POWER SVNGS moves up to the first line of
the display panel and you see the current setting on the second line.
4. Use the Menu Scrolling push buttons (↑↓) to scroll through the available
settings until you see the one that you want. 120 is the default. Press the
Enter push button.
5. Press the Menu push button 3 times. You see EXIT SETUP on the first line
of the display panel and the default setting, NO, on the second line.
6. Press the down Menu Scrolling push button (↓) to see YES on the
second line.
7. Press the Enter push button. You see SAVE CHANGES on the first line of
the display panel and the default setting, YES, on the second line. Press
the Enter push button to save the changes.
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Using the Language Menu
Use the Language menu to change the language that you see on the display
panel.
Changing the Language
Use the following procedure to change the language.
1. Check that the printer is offline (the Online light is not on). If the printer is
not offline, press the Online push button.
2. Press the Menu push button. You see SELECT FUNCTION on the first line
of the display panel and RUN SETUP on the second line.
3. Press the down Menu Scrolling push button (↓). You see LANGUAGE on
the second line of the display panel.
4. Press the Enter push button. LANGUAGE moves up to the first line of the
display panel and you see the language setting ENGLISH on the second
line. ENGLISH is the default setting.
5. Use the Menu Scrolling push buttons (↑↓) to scroll through the list of
languages until you find the one you want.
6. Press the Enter push button to choose the language. See the Language
Menu Settings table below for a list of the available settings.
7. Press the Menu push button to exit Run Setup.
Language Menu Settings
This table lists the languages that you can choose from the Language menu.
Language Menu Settings
ENGLISH (default)
FRANÇAIS
DEUTSCH
ITALIANO
ESPAÑOL
PORTUGUES
NEDERLANDS
NORSK
SVENSKA
DANSK
SUOMI
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Chapter 5. Replacing Supplies
This chapter tells you how to replace the printer’s toner cartridge, the used
toner bottle, the fuser oil bottle, the fuser, and the photoconductor drum
cartridge. It also tells you how to store and handle toner cartridges.
This chapter covers the following topics:
Replacing the Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
Copyright IBM Corp. 1996
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Storing and Handling Toner Cartridges
This section tells you how to store and handle toner cartridges. Follow these
instructions:
• To avoid temporary problems caused by moisture, allow enough time for
toner cartridges to stabilize in the printer’s environment.
• Do not unseal or remove a toner cartridge from its protective package until it
has reached room temperature (1–2 hours).
• Do not store the cartridges where they are exposed to direct sunlight.
• Do not store the cartridges at high temperature or high humidity, or where
the temperature or humidity can change abruptly.
• Store the toner cartridges horizontally in a cool, dry place away from sunlight.
The maximum storage temperature is 30°C (86°F). The maximum storage
humidity is 80% without condensation.
• Do not store the cartridges in salty air or where there are corrosive gases
such as aerosol spray.
• Remove the cartridges from the printer when you move the printer. Put the
cartridges in their original protective bags to avoid exposure to light.
• Do not try to disassemble the cartridges.
• IBM recommends that you use only genuine IBM toner cartridges designed
for this printer.
• The printer uses the rectangular, transparent windows at the top and bottom
of a toner cartridge to detect the toner level. When you handle a toner
cartridge, do not touch or scratch the windows. If you do, the toner-level
detection mechanism may not work correctly.
• Be sure to replace a used toner cartridge with a cartridge of the same color.
Never insert a toner cartridge if its color does not match the color markers on
the turret. If you do, you may have problems printing.
<2-13> CAUTION:
<2-9> CAUTION:
Do not dispose of toner or toner containers in fire. Dispose of these in
accordance with local regulations.
This printer may contain materials, either components or consumable supplies,
that are regulated for disposal. Dispose of all items in accordance with local
regulations.
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Ordering Supplies
To order supplies for the printer, call 1-888-IBM-PRINT in the U.S. and
Canada. You may also contact your IBM marketing representative for
information about how to order supplies.
Chapter 5. Replacing Supplies 5–3
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Replacing Toner Cartridges
This section guides you through the following procedures:
• Removing an old toner cartridge from the printer
• Installing a new one
• Recycling the used one
Follow these instructions when you replace a toner cartridge:
• When you load a toner cartridge, make sure its color matches the color
markers on the printer. The printer uses 4 color toner cartridges: cyan,
magenta, yellow, and black. Each color cartridge has its own holder in the
printer’s turret.
• Be sure to insert the cartridges correctly or you may damage the printer. Pull
the eject handle only when the color markers are fully visible Otherwise, the
toner cartridge cannot pop out and this may damage the handle.
• Do not touch the sensing windows on the top and bottom of the cartridge.
<2-13> CAUTION:
Do not dispose of toner or toner containers in fire. Dispose of these in
accordance with local regulations.
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Removing the Old Cartridge
Use the following procedure to remove the old toner cartridge from the printer.
Attention:
Be careful when you handle toner cartridges. The used toner cartridges have no seal
so some toner may spill.
1. Open the front door.
2. Find the turret rotation knob.
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3. Use the turret rotation knob as follows:
a. Push the knob in [1] and turn it clockwise about the distance between
arrow [1] and arrow [2].
b. Release the knob [2].
c. Turn the knob clockwise [3].
d. When the turret is positioned to release a cartridge, the knob moves
outward [4] and locks.
e. When the color markers on the toner cartridge match the color markers
on the turret, the toner cartridge is positioned for removal.
4. Make sure that the turret rotation knob is locked and that the color markers
are fully visible. Pull the eject handle to release the toner cartridge.
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5. Slide the cartridge out.
6. Hold the cartridge by the end with the opening seal to avoid getting your
hands dirty and insert the cartridge into the protective bag that came with
the new cartridge.
7. Dispose of the toner cartridge according to local regulations (see
“Recycling the Used Toner Cartridge” on page 5–13). Do not shake the
used cartridge. The toner might leak.
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Installing a New Cartridge
Use the following procedure to install a new toner cartridge in the printer.
1. Find the turret rotation knob and the turret color markers in the illustration
below.
Because the printing process requires that the colors be applied in a
specific order, the placement of each color toner cartridge in the turret is
important. If you operate the printer with a toner cartridge inserted in the
wrong order, you will damage the printer. The figure below shows the
arrangement of the 4 color toner cartridges relative to each other in the
turret.
2. The figure below shows the correct alignment of a toner cartridge in the
turret. When you insert a toner cartridge, make sure that the 2 color
markers on the toner cartridge line up with the 2 markers on the turret.
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3. The turret rotation knob turns the turret so that you can insert the correct
color toner cartridge. Before you insert a toner cartridge, turn the knob and
notice the opening in the turret. Use the turret rotation knob as follows:
a. Push the knob in [1] and turn it clockwise about the distance between
arrow [1] and arrow [2].
b. Release the knob [2].
c. Turn the knob clockwise [3]. Notice the rotation of the color markers in
the turret opening.
d. When the turret is positioned to accept a cartridge, the knob moves
outward [4] and locks. The color markers on the turret are fully visible.
Attention:
When you handle a toner cartridge, do not touch the sensing window on the top and
the bottom of the cartridge.
4. Remove a new toner cartridge from its protective bag.
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5. Hold the cartridge as shown below. Do not hold the cartridge so tightly that
the tabs on the end of the cartridge contact your hand. Pressing the tabs
can partially open the cover of the developing cylinder and damage the
printer. Slowly move each end up and down five or six times to distribute
the toner. (Do not do this with a used or an unsealed toner cartridge.)
6. Remove the 2 protective tapes from the toner cartridge.
7. To remove the sealing tape, put the toner cartridge on a level surface. Hold
the cartridge with one hand and slowly pull the orange tab out with the
other hand. Pull the orange tab straight out to avoid breaking the tape.
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Attention:
Do not install a toner cartridge into the printer unless its developing cylinder cover is
latched closed.
8. On the other end of the cartridge there is a small tab and an arrow [1].
Make sure that the tab [3] is fully seated in the notch [4]. Do one of the
following:
– If the tab is not fully seated, hold the cartridge and use a pulling motion
with your other hand to rotate the developing cover in the direction of the
arrow [2]. The tab [3] must be fully seated in the notch [4] before you install
the toner cartridge.
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Attention:
Make sure that you insert the toner cartridge that matches the color markers in the
turret opening.
9. Hold the toner cartridge with the arrow [2] up and pointing toward the
printer. Using the arrow [1] on the printer’s frame as a guide, slide the toner
cartridge into the printer until it locks in place. You may have to push firmly
on the cartridge to lock it into place.
10. When the toner cartridge is locked in place, the surfaces [1] and [2] are
even.
11. After you install the cartridge, turn the turret rotation knob to the next
cartridge to make sure that the cartridge you just installed is correctly
seated.
12. Close the front door.
13. Print a configuration page (see “Printing a Configuration Page” on page
4–9) and note the print count that it reports. Record this information on your
Supplies Replacement Log, shown in Appendix B.
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Recycling the Used Toner Cartridge
Use the following procedure to recycle the used toner cartridge.
1. Find the box that the new toner cartridge came in and the Clean Earth
Campaign instruction sheet and shipping label provided inside the box.
2. Put the used toner cartridge in the foil bag that the new cartridge came in.
3. Put the used toner cartridge in the box that the new cartridge came in.
4. Seal the box.
5. Stick the pre-addressed shipping label on the box and ship the box
according to the Clean Earth Campaign instruction sheet.
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Replacing the Used Toner Bottle
This section tells you how to replace the used toner bottle. When you see the
REPLACE USED TONER BOTTLE message on the display panel, use the following
procedure to replace the used toner bottle.
1. Open the front door.
2. Push down on the release handle.
3. Open the photoconductor drum cover.
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4. Remove the used toner bottle.
5. Seal the used toner bottle.
6. With the opening in the bottle facing the printer, attach the new used toner
bottle [1] to the photoconductor drum cartridge.
7. Lower the photoconductor drum cover [2] to the closed position.
8. Raise the release handle [3] to the operating position.
9. Close the front door.
<2-13> CAUTION:
Do not dispose of toner or toner containers in fire. Dispose of these in
accordance with local regulations.
Chapter 5. Replacing Supplies 5–15
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Replacing the Fuser Oil Bottle
This section tells you how to replace the fuser oil bottle. Fuser oil is used in the
final stage of the printing process. When the oil level is low or when you see
the FUSER OIL LOW message on the display panel, replace the fuser oil bottle
with a new one using the instructions that follow.
<2-4> CAUTION:
If spilled, fuser oil causes hazardous surfaces; prevent anyone from entering
the area until the surface is clean.
Attention:
Do not use the printer without a fuser oil bottle installed. If you do, you may damage
the printer.
Removing the Old Fuser Oil Bottle
Use the following procedure to remove the old fuser oil bottle.
1. Open the front door.
2. Lower the fuser oil bottle cover [1]. Lift the oil bottle [2] from the oil bottle
holder and put a towel under the bottle to prevent drops of oil from spilling
on the floor.
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Installing the New Fuser Oil Bottle
Use the following procedure to install the new fuser oil bottle.
Attention:
Do not shake the fuser oil bottle. Oil can spill out.
1. Peel off the seal from the new fuser oil bottle.
2. Turn the oil bottle upside down. Hold the oil bottle with its label facing out
and put the bottle in the oil bottle holder.
Chapter 5. Replacing Supplies 5–17
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3. Align the bottle with the bottle holder. Firmly push down [1] on the bottle
until it locks into place.
4. Raise the fuser oil bottle cover [2].
5. Close the front door.
6. Print a configuration page (see “Printing a Configuration Page” on page
4–9) and note the print count that it reports. Record this information on your
Supplies Replacement Log, shown in Appendix B.
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Replacing the Fuser
This section shows you how to
• Prepare the fuser and work area before beginning
• Remove the unused oil from the printer oil bottle holder (fuser oil-supply)
• Remove the used fuser
• Install a new fuser
• Return the unused oil and add a new bottle of oil to the printer
You do not replace the fuser often. It is designed to fuse approximately 60000
prints, depending on your application. You can print a configuration page (see
“Printing a Configuration Page” on page 4–9) to see the print count.
<2-9> CAUTION:
This printer may contain materials, either components or consumable supplies,
that are regulated for disposal. Dispose of all items in accordance with local
regulations.
Preparing the Fuser and Work Area
Use the following procedure to prepare the fuser and the work area before
starting to replace the fuser.
1. Turn off the printer. This allows the printer to cool down.
2. Check that you have the following items before you replace the fuser:
– Oil removal tool (shipped with the printer)
– Oil recycle bottle (shipped with the printer)
– Flat-blade screwdriver
– Absorbent towels
Oil Removal Tool
Oil Recycle Bottle
Screwdriver
Chapter 5. Replacing Supplies 5–19
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3. Choose a level work area on which to put the used fuser, the new fuser,
and the fuser oil. Put absorbent towels under the front of the printer and on
the work area in case a few drops of fuser oil spill. Keep towels available
in case you need to clean your tools.
4. Make sure that the printer is stable. If the printer is on the printer stand,
make sure that the casters underneath the stand are locked.
Unpacking the New Fuser
Use the following procedure to unpack the new fuser from the shipping box.
1. Open the top of the box.
2. Remove the 2 top foam shipping blocks.
3. Use the green hand holds to remove the fuser from the box. Put the fuser
on the absorbent towels in the work area.
4. Save the box so that it can be used for disposal of the old fuser.
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Removing the Fuser Oil from the Printer
Use the following procedure to remove the fuser oil from the printer.
<2-6> CAUTION:
High temperature; Switch off printer power and allow at least 15 minutes for
parts in this area to cool before handling.
1. Open the fuser access door on the upper right side of the printer.
<2-4> CAUTION:
If spilled, fuser oil causes hazardous surfaces. Prevent anyone from entering
the area until the surface is clean.
2. Lower the fuser oil bottle cover [1]. Lift the oil bottle [2] from the oil bottle
holder and put a towel under the bottle to prevent drops of oil from spilling
on the floor.
Attention:
Do not put the fuser oil bottle or the oil recycle bottle on top of the printer while
recycling oil.
3. Wipe off any excess oil on the bottle and put the bottle upright in a safe
place in the work area.
Chapter 5. Replacing Supplies 5–21
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4. Open the oil recycle bottle and remove the inner seal.
5. Put the oil recycle bottle on a towel on a level surface near the printer.
6. Use the oil removal tool to remove the fuser oil from the oil bottle holder as
follows:
a. Push the top of the oil removal tool all the way down. Insert the pointed
end of the oil removal tool into the oil supply in the oil bottle holder.
Release the pressure on the oil removal tool and allow the oil to flow
into it.
b. Be careful not to spill any oil. Take the oil removal tool out of the oil
bottle holder and insert the pointed end of the tool into the oil recycle
bottle. Push the top of the tool down and force the oil into the recycle
bottle.
the oil bottle holder.
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7. Use the fuser jam-release lever to pump the remaining oil from the fuser
into the oil bottle holder. You will need to pump the lever approximately 50
times.
of the oil from the fuser.
the bottle.
10. Clean the oil removal tool with a towel and store it in the box in which it was
shipped.
Chapter 5. Replacing Supplies 5–23
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Removing the Fuser Access Door
Use the following procedure to remove the fuser access door from the printer.
Attention:
When you release the fuser access door strap, the door is free to swing down and
may fall to the floor. Hold the door when you release the door strap.
1. Open the feeder access door on the lower right side of the printer.
2. The strap of the fuser access door is attached to the upper locking tab on
the printer frame. Release the strap this way:
a. Push the upper locking tab down [1].
b. Pull the tab out of the printer frame [2].
c. Lift the tab up and out of the printer frame [3].
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3. Slide the fuser access door to the left and rotate it down until the tab on the
right pivot aligns with the cutout in the right bracket [1]. Slide the door to
the left again and out of the brackets.
Chapter 5. Replacing Supplies 5–25
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Removing the Used Fuser
Use the following procedure to remove the used fuser from the printer.
1. Loosen the 2 fuser screws that hold the fuser to the printer frame. These
screws do not come out of the fuser. The fuser is not yet free. It is held by
the fuser slide plate.
2. Use the 2 black pull knobs on the fuser to carefully pull the fuser and the
fuser slide plate out approximately 25 cm (10 inches) until the fuser slide
plate stops moving. The fuser slide plate continues to support the fuser.
3. Use the green fuser handholds to remove the fuser from the printer and put
it on the absorbent towels in the work area.
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Installing the New Fuser
Use the following procedure to install the new fuser in the printer.
1. Use the green fuser handholds to put the new fuser on the sliding plate with
the oil bottle holder positioned to the front of the printer. Position the 2 blue
locating guides on the plate in the locating holes in the bottom of the fuser.
slide the fuser firmly into place. Both slides on the fuser slide plate are
positioned slightly inside of the printer frame when the fuser is pushed in
against the stops.
3. Alternately tighten the 2 fuser screws, approximately 2 turns each, until
they are tight.
Chapter 5. Replacing Supplies 5–27
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4. Pivot the orange shipping spacers up and pull them straight out of the
fuser. Discard the shipping spacers.
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Replacing the Fuser Access Door
Use the following procedure to replace the fuser access door on the printer.
1. Make sure that the feeder access door is open.
2. Hold the fuser access door with the top edge pointing down and align the
2 pivots on the door with the 2 brackets on the frame (the door pivot on the
right has a tab that aligns with the cutout [1] in the right bracket). Slide the
door to the right and rotate it up.
3. Grasp the tab at the top of the strap on the fuser access door [1]. Insert the
tab into the cutout in the printer frame [2] and slide the tab down until the
top of the tab [3] aligns with the hole in the frame [4]. Push the tab into the
hole in the frame and lock it in place.
Chapter 5. Replacing Supplies 5–29
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Filling the New Fuser Unit with Fuser Oil
Use the following procedure to fill the new fuser unit with fuser oil.
<2-4> CAUTION:
If spilled, fuser oil causes hazardous surfaces. Prevent anyone from entering
the area until the surface is clean.
1. Open the oil recycle bottle and slowly pour the oil saved from the used
fuser unit into the oil bottle holder of the new fuser unit.
bottle. Clean the bottle with a towel and store it in the box in which it was
shipped.
Attention:
Do not shake the fuser oil bottle. Oil can spill out.
3. Lower the fuser oil bottle cover [1].
4. Hold a towel on the top of the oil bottle and turn the bottle upside down.
Hold the oil bottle with its label [2] facing out and put the bottle in the oil
bottle holder.
5. Align the bottle with the bottle holder. Firmly push down [1] on the bottle
until it locks into place.
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6. Raise the fuser oil bottle cover [2].
7. Close the fuser access door and the feeder access door.
8. Close the front door.
Printing Test Pages
Use the following procedure to print test pages to determine if you have
correctly installed the new fuser.
1. Turn on the printer.
The printer fuser takes approximately 5 minutes to warm up if it is cold
when you turn the printer on. While the printer is warming up, it runs a
power-on self-test (POST). The POST checks to see if the printer is
working correctly.
As the POST runs, you see status messages on the display panel. You do
not have to read these messages unless the POST stops before the test is
finished. Normally, the POST finishes without problems and you see the
READY message on the display panel.
If the POST does stop before it is finished, the Attention light on the
display panel flashes. Check the display panel for a message, an error
code, or a blank display. See “Understanding POST Error Messages” on
page 7–2 to find out what to do next.
Chapter 5. Replacing Supplies 5–31
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2. Print several test pages as described in “Printing a Test Page” on page
4–10.
3. Check that the toner is completely fused onto the paper by gently rubbing
the printout. If the toner smears or comes off, see “Correcting Print Quality
Problems” on page 6–13.
4. Print a configuration page (see “Printing a Configuration Page” on page
4–9) and note the print count that it reports. Record this information on your
Supplies Replacement Log, shown in Appendix B.
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Replacing the Photoconductor Drum Cartridge
This section tells you how to replace the photoconductor drum cartridge and
clean the separation corona wire. If you see black vertical streaks or toner
spots on printouts, it is time to replace the photoconductor drum cartridge. If
you see the REPLACE DRUM TO ENSURE QUALITY message on the display panel,
replace the cartridge immediately, using the procedure below.
Note: When you replace the photoconductor drum cartridge, replace it with a
new cartridge. The printer may not work correctly with a used
photoconductor drum cartridge.
Locating the Orange Photoconductor Drum Shield
Before you begin this procedure, locate the orange photoconductor drum
shield that protected the cartridge before the cartridge was installed in the
printer. It is bright orange in color and shaped like a trough. You will need this
photoconductor drum shield when you remove the drum cartridge.
Removing the Old Photoconductor Drum Cartridge
Use the following procedure to remove the old photoconductor drum cartridge
from the printer.
1. Make sure the power switch is turned off. Open the front door.
2. Push down on the release handle.
Chapter 5. Replacing Supplies 5–33
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3. Open the photoconductor drum cover.
4. Remove the used toner bottle.
Attention:
Do not remove the used toner from the toner bottle or reuse it.
5. Seal the used toner bottle and put it aside.
6. Put the V-shaped end of the orange photoconductor drum shield in the V-
shaped support.
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7. Press the green tab [1] on the right side of the photoconductor drum
cartridge and pull the drum cartridge out [2] of the printer onto the shield.
Installing a New Photoconductor Drum Cartridge
Use the following procedure to install a new photoconductor drum cartridge in
the printer.
1. Get a new photoconductor drum cartridge and remove it from the
protective bag.
Notes:
1) Do not open the protective bag or the photoconductor drum
cartridge cover until you are ready to install the cartridge in the
printer.
2) Do not expose the photoconductor drum cartridge to or store it in
direct sunlight.
3) Do not remove the orange protective shield from the cartridge until
you are instructed to do so.
2. Use the arrow on the cartridge as a guide to align the photoconductor drum
cartridge with the arrow on the printer. The orange photoconductor drum
shield rests on a V-shaped cutout on the printer.
Do not use excessive force on the shield when you handle the
photoconductor drum cartridge. If you do, you may scratch the
Chapter 5. Replacing Supplies 5–35
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photoconductor drum.
3. Hold the orange shield with one hand. Slowly slide the cartridge from the
orange shield and into the printer with the other hand until the tab on the
cartridge locks in place. Keep the orange shield for use later when you
remove the photoconductor drum cartridge.
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4. Push the cartridge all the way in until the green tab on the end is locked.
5. With the opening in the bottle facing the printer, attach the new used toner
bottle to the photoconductor drum cartridge.
6. Lower the photoconductor drum cover to the closed position.
Chapter 5. Replacing Supplies 5–37
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Attention:
If you cannot push up the release handle completely, do not force it up or you may
damage the printer. Instead, remove the cartridge and reinstall it. Make sure that the
cartridge is completely inside the printer.
7. Raise the release handle to the operating position.
Recycling the Photoconductor Drum Cartridge
Use the following procedure to recycle the used photoconductor drum
cartridge.
1. Find the box that the new photoconductor drum cartridge came in and the
Clean Earth Campaign instruction sheet and shipping label that were
inside the box.
2. Put the used photoconductor drum cartridge in the foil bag that the new
cartridge came in.
3. Put the used photoconductor drum cartridge in the box that the new
cartridge came in.
4. Seal the box.
5. Stick the pre-addressed shipping label on the box and ship the box
according to the Clean Earth Campaign instruction sheet.
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Cleaning the Separation Corona Wire
When you replace a photoconductor drum cartridge, you should also clean
the separation corona wire. Use the following procedure to clean the
separation corona wire.
1. Open the top cover to see the separation corona unit and the wire
cleaner.
2. Remove the wire cleaner from inside the printer. The separation corona
wire is very thin and delicate, so be careful not to break it.
3. Put the padded end of the wire cleaner on the separation corona unit.
Chapter 5. Replacing Supplies 5–39
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4. Clean the separation corona wire by moving the wire cleaner from side to
side several times.
5. After you clean the wire, put the wire cleaner back in its storage place and
close the top cover.
6. Close the front door.
7. Print a configuration page (see “Printing a Configuration Page” on page
4–9) and note the print count that it reports. Record this information on
your Supplies Replacement Log, shown in Appendix B.
You have finished replacing the photoconductor drum cartridge and the used
toner bottle and cleaning the separation corona wire. Turn on the printer
again.
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Chapter 6. Diagnosing Printer Problems
This chapter helps you diagnose problems you may have when using the
printer. It tells you how to clear paper jams and correct the quality of the
printouts. This chapter also explains how to adjust the left margin of tray 2 and
the color density of the printouts and how to set the separation corona mode.
This chapter covers the following topics:
Copyright IBM Corp. 1996
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Common Printer Problems
This section lists common problems you may have with the printer and
suggests ways to correct each problem. If the problem persists, contact your
authorized service dealer or IBM service representative.
This table lists some common printer problems, the possible cause of each
problem, and a recommended action to fix each problem.
Common Printer Problems
Problem
Possible Cause
Action
Is the power cord
securely plugged into the
AC outlet?
Check the power cord
connection.
The printer does
not turn on.
Is the printer turned on?
Make sure the power switch is
turned on.
Are you using the correct
paper?
Check the paper (see
“Choosing Paper” on page
2–2).
The print quality is
poor.
Is the printer periodically
cleaned?
Clean the printer (see “Cleaning
the Outside of the Printer” on
page 8–2).
Are the following set to
See the following to determine
their operating positions? what might be preventing the
door from closing:
• top cover
• “Replacing the Fuser Oil
• fuser oil bottle cover
Bottle” on page 5–16
The front door
does not close.
• photoconductor drum
• “Replacing the
cover
Photoconductor Drum
• transfer drum release
handle
Cartridge” on page 5–33
• “Replacing Toner Cartridges”
on page 5–4
Does the paper that is
loaded go above the
paper limit mark?
Make sure that each stack of
paper does not go above the
paper limit mark.
Is the paper stack
correctly aligned?
Make sure the paper stack is
correctly aligned in tray 1, tray
2, and the auxiliary tray.
Paper jams occur
frequently.
Are you using the correct
paper?
Check the paper (see
“Choosing Paper” on page
2–2).
Is there any jammed
paper inside the printer?
Make sure no paper remains
inside the printer after a paper
jam (see “Clearing Paper Jams”
Is the side output tray
closed?
Close the side output tray (see
“Using the Side Output Tray” on
page 3–13 and “Using the Top
Output Tray” on page 3–15).
Printouts do not go
into the top output
tray.
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Clearing Paper Jams
This section tells you how to clear paper jams from the printer. What you see
below is a copy of the label on the fuser oil bottle inside of the printer. The
label shows the three possible places in the printer for paper jams: the transfer
drum area, the fuser area, and the paper feeder area.
Area 1: Transfer Drum
Area 2: Fuser
Area 3: Paper Feeder
To clear a paper jam, use the procedures that follow. If you do not use the
procedures, you may damage the printer.
Chapter 6. Diagnosing Printer Problems 6–3
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Clearing a Paper Jam in Area 1 (Transfer Drum Area)
Use the following procedure to clear paper jammed in the transfer drum area
of the printer.
1. Open the front door.
2. Open the top cover to see the transfer drum. Avoid touching the window of
the density detection sensor.
3. Push the release handle down to unlock the transfer drum.
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4. Turn the transfer drum knob counterclockwise [1] and gently pull out the
jammed paper [2] at a slight angle [3]. Pulling at an angle will prevent your
knocking any unused toner onto the density detection sensor.
Be careful not to touch the transfer drum when removing the jammed
paper.
5. Close the top cover.
6. Push the release handle up to the operating position.
7. Close the front door.
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Clearing a Paper Jam in Area 2 (Fuser Area)
Use the following procedure to remove jammed paper from the fuser area of
the printer. The fuser area is on the right side of the printer behind the side
output tray.
1. Close the side output tray if it is open.
2. Push up the release latch to open the fuser access door.
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3. If the leading edge of the paper is visible, remove the jammed paper this
way.
<2-11> CAUTION:
High temperature. Allow parts in this area to cool for about 2 minutes before
you handle them.
a. Pull the release knobs at both ends of the paper guide and open the
paper guide cover.
b. Move the fuser jam-release lever up and down several times to eject the
jammed paper. Do not simply pull the jammed paper out because it may
tear and leave pieces of paper in the printer.
Note: Be sure to open the paper guide cover before you use the
fuser jam-release lever.
Chapter 6. Diagnosing Printer Problems 6–7
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4. If the jammed paper is wound around the upper or lower fuser roller,
remove the paper this way.
a. Open the paper guide cover [1] and move the fuser jam-release lever
up and down [2] until the edge of the jammed paper is visible.
b. Unlock the fuser rollers by moving the release lever toward the back of
the printer and seating it in the slit on the metal plate.
c. Slowly pull the jammed paper out of the printer.
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d. Put the lever back to its original position and close the paper guide
cover.
5. Close the fuser door.
Clearing a Paper Jam in Area 3 (Paper Feeder Area)
Use the following procedure to clear jammed paper from the paper feeder
area of the printer. The paper feeder area is behind the feeder access door.
1. Make sure the auxiliary tray is closed.
Chapter 6. Diagnosing Printer Problems 6–9
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2. Push up the release latch to open the feeder access door.
3. Remove any jammed paper.
4. If the jammed paper is not visible or if it is hard to remove, pull on the 2
green levers to slide out the paper feeder.
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5. Carefully remove the jammed paper from the likely spots as indicated.
6. Slide the paper feeder back into the printer.
7. Close the feeder access door.
Chapter 6. Diagnosing Printer Problems 6–11
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Clearing a Paper Jam in the Tray 2 Paper Feeder
If the printer has a tray 2 paper feeder, use the following procedure to clear
jammed paper.
1. Pull on the tab to open the tray 2 paper feeder door.
2. Carefully remove the jammed paper.
3. Close the tray 2 paper feeder door.
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Correcting Print Quality Problems
This section tells you about problems you may have with the print quality of
your printouts. Use the table below to find the information you need to correct
these problems.
Problem
Table to use
Light prints
Dark prints
Completely blank prints
All-black prints (any color)
Back of paper dirty
Dirty prints or background
Black spots on print
Toner rubbing off prints
Distorted image
Color distortion
Toner in streaks or scatter
Color missing or faded
Use the following procedure when reading the tables in this section to
diagnose and solve your print quality problem.
1. Locate step 1 in the table.
2. Perform the contents of the column entitled Action.
3. Print a test page to determine if the problem is solved.
4. Repeat this process until one of the following events occurs:
a. You solve the print quality problem.
b. You run out of steps to consult. In this event, call your authorized IBM
service representative and report the problem.
Chapter 6. Diagnosing Printer Problems 6–13
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Table 1: Light Image
Step
1.
Action
Clean the separation corona wire and the window of the density detection
sensor (see “Cleaning the Separation Corona Wire” on page 8–3 and
“Cleaning the Window of the Density Detection Sensor” on page 8–4).
2.
3.
Clean the transfer drum (see “Cleaning the Transfer Drum” on page 8–3).
Make sure that the paper loaded in the printer meets the specifications listed
in “Choosing Paper” on page 2–2.
4.
5.
Run several full-color gradient test prints from the density control panel (see
• If all the colors are light on the test prints, replace the photoconductor drum
cartridge (see “Replacing the Photoconductor Drum Cartridge” on page
5–33).
• If only some of the colors are light, replace the toner cartridge for each color
that is light (see “Replacing Toner Cartridges” on page 5–4).
Adjust the color density (see “Adjusting the Color Density” on page 6–22).
Table 2: Dark image
Step
Action
1.
2.
3.
4.
Clean the window of the density detection sensor (see “Cleaning the Window
of the Density Detection Sensor” on page 8–4).
Make sure that the paper loaded in the printer meets the specifications listed
in “Choosing Paper” on page 2–2.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Adjust the color density (see “Adjusting the Color Density” on page 6–22
Table 3: Blank Prints
Step
Action
1.
Use the illustration below to identify the front door laser interlock. If the laser
interlock is damaged, call for service to repair or replace the front door.
2.
3.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Replace the toner cartridges (see “Replacing Toner Cartridges” on page 5–4).
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Table 4: All Black (Any Color) Prints
Step
1.
Action
Run several full-color gradient test prints from the density control panel (see
problem goes away, call for service to replace the control unit.
2.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Table 5: Dirt on Back of Paper
Step
Action
1.
2.
Power on the printer to initiate a warmup cycle.
Inspect the transfer drum after the warmup cycle is finished.
3.
Make sure that the transfer drum cleaning assembly is fully seated and locked
in place (see “Replacing the Transfer Drum Cleaning Assembly” on page
8–12).
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
4.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
5.
6.
Make sure you are not using predrilled paper, which may damage the printer.
See “Choosing Paper” on page 2–2.
Inspect the entire paper path for dirt and toner. Clean the paper path as
required (see “Cleaning the Paper Path” on page 8–3).
Chapter 6. Diagnosing Printer Problems 6–15
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Table 6: Dirty Prints or Background
Step
1.
Action
Make sure that the paper loaded in the printer meets the specifications listed
in “Choosing Paper” on page 2–2.
2.
3.
Inspect the entire paper path for dirt and toner. Clean the paper path as
required (see “Cleaning the Paper Path” on page 8–3).
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Table 7: Vertical Lines on Print
Step
Action
1.
Run several full-color gradient test prints from the density control panel (see
• If the vertical line appears on 1 color only, replace the toner cartridge for that
color (see “Replacing Toner Cartridges” on page 5–4).
2.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
3.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
4.
5.
6.
Inspect the entire paper path for dirt and toner. Clean the paper path as
required (see “Cleaning the Paper Path” on page 8–3).
Clean the separation corona wire (see “Cleaning the Separation Corona Wire”
on page 8–3.
Replace the separation corona unit (see “Replacing the Separation Corona
Unit” on page 8–10).
6–16 IBM Network Color Printer Operator’s Guide
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Table 8: White Vertical Lines on Print
Step
1.
Action
Run several full-color gradient test prints from the density control panel (see
• If the vertical line appears on 1 color only, replace the toner cartridge for that
color (see “Replacing Toner Cartridges” on page 5–4).
2.
3.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
4.
5.
6.
Inspect the entire paper path for dirt and toner. Clean the paper path as
required (see “Cleaning the Paper Path” on page 8–3).
Clean the separation corona wire (see “Cleaning the Separation Corona Wire”
on page 8–3.
Replace the separation corona unit (see “Replacing the Separation Corona
Unit” on page 8–10).
Table 9: White Horizontal Lines on Print
Step
Action
1.
Run several full-color gradient test prints from the density control panel (see
• If the horizontal line appears on 1 color only, replace the toner cartridge for
that color (see “Replacing Toner Cartridges” on page 5–4).
2.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
3.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
Chapter 6. Diagnosing Printer Problems 6–17
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Table 10: Black Spots
Step
1.
Action
Run several full-color gradient test prints from the density control panel (see
• If the spots appear on 1 color only, replace the toner cartridge for that color
(see “Replacing Toner Cartridges” on page 5–4).
2.
3.
4.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Make sure that the paper loaded in the printer is free of excess moisture and
meets the specifications listed in “Choosing Paper” on page 2–2.
Clean the transfer drum (see “Cleaning the Transfer Drum” on page 8–3).
Table 11: Poor Fusing
Step
Action
1.
Make sure that the paper loaded in the printer is free of defects and meets the
specifications listed in “Choosing Paper” on page 2–2.
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
2.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
Table 12: Distortion
Step
Action
1.
Make sure that the temperature and humidity of the room in which the printer
is located are within the specifications described in the Installation and
Relocation Guide.
See the Installation and Relocation Guide for correct environmental values.
2.
Make sure that the printer is not subjected to vibration.
6–18 IBM Network Color Printer Operator’s Guide
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Table 13: Color Distortion
Step
Action
1.
Make sure that the paper in the printer is free of defects and meets the
specifications listed in “Choosing Paper” on page 2–2.
2.
3.
Replace the photoconductor drum cartridge (see “Replacing the
Photoconductor Drum Cartridge” on page 5–33).
Clean the transfer drum (see “Cleaning the Transfer Drum” on page 8–3).
Table 14: Toner Streaking or Scatter
Step
Action
1.
Make sure that the paper loaded in the printer is free of excess moisture and
meets the specifications listed in “Choosing Paper” on page 2–2.
2.
Set the separation corona mode to so that the forcible control is OFF (see
“Setting the Separation Corona Mode” on page 6–26). If this improves the
print quality, set the separation corona mode on or off as needed to
compensate for the environment.
<2-6> CAUTION:
High temperature. Switch off printer power and allow at
least 15 minutes for parts in this area to cool before
handling.
3.
Check the fuser rollers for flaws or dirt buildup.
• If you see flaws on the fuser rollers, replace the fuser unit (see “Replacing
the Fuser” on page 5–19).
• If you see dirt on the fuser rollers, try to remove it using the procedure
described in “Cleaning the Fuser Rollers” on page 8–5.
• If you cannot remove all of the dirt, replace the fuser unit.
Table 15: Color Fading or Missing
Step
Action
1.
Run several full-color gradient test prints from the density control panel (see
• If the color is missing or fading on 1 color only, replace the toner cartridge
for that color (see “Replacing Toner Cartridges” on page 5–4).
2.
Make sure that the paper loaded in the printer is free of excess moisture and
meets the specifications listed in “Choosing Paper” on page 2–2.
Chapter 6. Diagnosing Printer Problems 6–19
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Adjusting the Side Registration on Tray 2 Printouts
This section tells you how to adjust the side registration on tray 2 printouts.
If you are using the optional tray 2 paper feeder and you notice that the
margins on your printouts are not the same as when you use the tray 1 paper
feeder, you may need to adjust the tray 2 side registration to match that of tray
1 (approximately 2 mm or 0.08 inches).
You can set the side registration adjustment dial from 0 to 9. The value on the
top part of the dial is the current value. The dial is set to 5 at the factory. When
you increase the dial value by 1, the left-side registration increases by
approximately 0.4 mm (0.16 inches). When you decrease the dial value by 1,
the left-side registration decreases by approximately 0.4 mm (0.16 inches).
Use the following procedure to adjust the left-side registration.
1. Load tray 2 with the same size of paper that is in tray 1 (see “Loading
Paper” on page 3–2).
2. Turn on the printer and wait until it is ready to print.
3. Change the paper source to tray 2 (see “Choosing the Paper Source” on
page 4–14).
4. Locate the density control panel on the back of the printer.
on page 6–24). Choose the Solid Colors test print pattern.
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6. Measure the left margin of the test print.
If the left margin is 2 mm (0.08 inches), you do not have to adjust the
registration. If the left margin is wider or narrower than 2 mm (0.08 inches),
calculate the difference. Use this measurement to adjust the registration
with the side registration adjustment dial.
Example
When the left margin is 2.8 mm
2.8 mm – 2.0 mm = 0.8 mm (Decrease the margin by 0.8 mm.)
0.8 mm ÷ 0.4 mm = 2 (Decrease the dial value by 2.)
7. For the example above, turn the dial from 5 to 3. Use a screwdriver or your
hand to turn the dial.
8. Print another test print and check if the left margin is 2 mm (0.08 inches).
Chapter 6. Diagnosing Printer Problems 6–21
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Adjusting the Color Density
This section tells you how to make minor adjustments to the color density from
the density control panel.
Note: If you use a Macintosh and have a color calibration hardware device
(such as a Status T or XRite densitometer; see the User’s Guide for
specifications), then you can use the Calibrator utility supplied on the
utility diskette that came with this printer to test the accuracy of the color
density. (See the User’s Guide for information regarding this program.)
Generally, you do not need to make any adjustments to the color density. The
printer conducts an automatic density adjustment when you turn it on and after
printing a prescribed number of pages. If the color density does not match
your configured selections, print a test page (see “Printing a Test Page” on
page 4–10) and compare it to the test page that you printed when you
installed the printer.
Note: If you change the color density using the instructions that follow, the
printed color may not match the color specified by print jobs.
Use the following procedure to adjust the color density.
1. Find the density control panel on the back of the printer.
2. Press the COLOR SELECT push button to choose the color you want. The
color density light for the color you selected goes on.
3. Use the (–) or (+) push button to adjust the density of the color you
selected. The light for the density you selected flashes if the setting is
different from the factory default.
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4. Press the ENTER push button to confirm the density change of the color
you selected. The light for the density you selected stops flashing and
remains on.
5. To adjust the other colors, repeat the steps above.
6. Print a test page (see “Printing a Test Page” on page 4–10) and compare
it to the test page that you printed when you installed the printer.
Notes:
1. The new color density remains in effect after you turn off the printer.
2. The density control panel returns to an idle state if no activity is
detected within 20 seconds. In this state, the COLOR SELECT
display goes off, and only the DEFAULT light on the density gauge
lights up if all color settings are the same as the factory default
settings; otherwise they will all go off. If you press the (–) and (+)
push buttons for more than 5 seconds, all the color density
values are restored to the factory default settings.
Chapter 6. Diagnosing Printer Problems 6–23
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Printing Test Prints from the Density Control Panel
This section tells you how to print a test print using the density control panel.
You can print test prints in various grid and line patterns to use during
diagnostic procedures. Use the following procedure to print a test print from
the density control panel.
1. While you hold down the COLOR SELECT push button, press the ENTER
push button 8 times. All the color lights flash and the printer enters the test
pattern selection mode.
2. Use the (–) or (+) push button to choose a test pattern. The light for the test
pattern you selected flashes if the setting is different from the factory
default.
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3. Press the ENTER push button to confirm the test pattern you selected. The
light for the test pattern you selected goes on.
4. Press the TEST PRINT push button to print the test pattern.
Chapter 6. Diagnosing Printer Problems 6–25
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Setting the Separation Corona Mode
This section tells you how to set the separation corona mode using the density
control panel.
You may need to set the operational mode of the separation corona to resolve
a particular print quality problem. The separation corona can be on or off or set
to function automatically (sensitive to temperature and humidity).
Use the following procedure to set the separation corona mode.
1. While holding down the COLOR SELECT push button, press the ENTER
push button 3 times. The Y and Bk color select lights flash to indicate that
you can set the mode of the separation corona.
2. Use the (–) or (+) push button to select the separation corona mode. If the
chosen mode differs from that currently selected in the printer, the density
gauge light flashes.
The correspondence between the density gauge lights and each
separation corona mode is as follows:
3. Press the ENTER push button to confirm the separation corona mode. The
density gauge light comes on and the printer changes the separation
corona mode.
6–26 IBM Network Color Printer Operator’s Guide
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Chapter 7. Understanding Operator Messages
This chapter lists the messages that you may see on the display panel, tells
you the reason for the message, and tells you what to do. Messages on the
display panel tell you the printer’s status and alert you to upcoming problems.
If the printer has an error during operation, you see an error message on the
display panel.
This chapter covers the following topics:
Copyright IBM Corp. 1996
Chapter 7. Understanding Operator Messages 7–1
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Understanding POST Error Messages
This section tells you how to understand and respond to the power-on self-test
(POST) error messages.
Function of POST Error Messages
The printer fuser takes approximately 5 minutes to warm up if it is cold when
you turn the printer on. While the printer is warming up, it runs a power-on
self-test (POST). The POST checks to see if the printer is working correctly.
As the POST runs, you see status messages on the display panel. You do not
have to read these messages unless the POST stops before the test is
finished. Normally, the POST finishes without problems and you see the
READY message on the display panel.
If the POST does stop before it is finished, the Attention light on the display
panel flashes. Check the display panel for a message, an error code, or a
blank display. See the following table to find out what to do.
Table of POST Error Messages
This table lists the error messages that can occur when a POST fails and what
you should do for each message. When you are instructed to call for service,
call 1-800-358-6661. See “Requesting Service” on page xiii for further
information.
POST Error Messages
Message
Suggested Action
EPROM 100
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an EPROM 100 error.
EEPROM 200
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an EEPROM 200 error.
MIPS FPU 900
RTC SELF 700
RTC R/W REG 710
RTC START 730
RTC SET 740
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a MIPS FPU 900 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an RTC SELF 700 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an RTC R/W REG 710 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an RTC START 730 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an RTC SET 740 error.
7–2 IBM Network Color Printer Operator’s Guide
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POST Error Messages
Message
Suggested Action
DRAM SIMM 310
1. Turn the printer off. Wait for 90 seconds.
2. If this is the second time for this error, turn the printer off and
disconnect it from the wall outlet. Remove the controller and
reseat all memory SIMMs. (See the Quick Setup Guide for
details.)
3. Turn the printer on. If the message recurs, call for service and
report error DRAM SIMM 310.
DRAM SLOT 320
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a DRAM SLOT 320 error.
DRAM CONFIG 330 or 1. Turn the printer off. Wait for 90 seconds.
350
2. Turn the printer on. If the message recurs, call for service and
report a DRAM CONFIG 330 or 350 error.
DRAM CONFIG D00 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a DRAM CONFIG D00 error.
DRAM 340
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a DRAM 340 error.
ACA DMA CNFG B00 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ACA DMA CNFG B00 error.
ACA DMA ADR B10 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ACA DMA ADR B10 error.
ACA CNTL REG A00 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ACA CNTL REG A00 error.
ACA VADR REG 5A0 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ACA VADR REG 5A0 error.
ACA VCNT REG B50 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ACA VCNT REG B50 error.
ETH FUSE 400
ETH QUIET 410
ETH IDLE 420
ETH SELF 450
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ETH FUSE 400 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ETH QUIET 410 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ETH IDLE 420 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report an ETH SELF 450 error.
Chapter 7. Understanding Operator Messages 7–3
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POST Error Messages
Message
Suggested Action
ETH INTLPBK
440–442
460–462
470–472
490
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report the error displayed.
4A0–4A2
4B0–4B3
4D0
4E0
4F0
SCSI FUSE 600
SCSI QUIET 650
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI FUSE 600 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI QUIET 650 error.
SCSI CMD REG 640 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI CMD REG 640 error.
SCSI R/W REG 630
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI R/W REG 630 error.
SCSI RUPT RST 610 1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI RUPT RST 610 error.
SCSI RUPT II 611
SCSI FIFO 621
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI RUPT II 611 error.
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI FIFO 621 error.
SCSI DEVICE 660
1. Turn the printer off. Wait for 90 seconds.
2. Turn the printer on. If the message recurs, call for service and
report a SCSI DEVICE 660 error.
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Understanding Operator Messages
This section explains the 3 classes of operator messages and lists the
messages that you are likely to see in each class.
There are 3 classes of operator messages:
• Warning messages
• Status messages
• Error messages
If the printer needs to display a message from more than one class, it uses the
following display priority:
Priority
Message
Highest
Medium
Lowest
Error
Status
Warning
For example, if the printer sends an error message while a status message is
displayed, the error message replaces the status message on the display
panel.
Understanding Warning Messages
A warning message alerts you to an upcoming problem. When an operator
warning occurs, printing continues and the Attention light flashes. Press
Enter to see the message on the display panel.
If more than one warning message is pending at one time, you see the first
warning message with a (+) character to the right of the message. You can
use the Menu Scrolling push buttons to scroll up and down the list of
messages.
List of Warning Messages
description of the problem, and tells you what to do to fix it. When you are
instructed to call for service, call 1-800-358-6661. See “Requesting Service”
on page xiii for further information.
Note: The operator action most likely to solve the problem is listed first.
Chapter 7. Understanding Operator Messages 7–5
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Operator Warning Messages
Message
Problem
Action
BLACK TONER
LOW
The black toner
cartridge is almost
empty.
1. When the print quality begins to degrade, replace
the black toner cartridge. See “Replacing Toner
Cartridges” on page 5–4.
2. If the problem continues after you install a new
cartridge, call for service.
CLEAN SENSOR &
TRANSFER DRUM
There is a density
sensor error or the
sensor is dirty.
1. Clean the density detection sensor. See “Cleaning
the Window of the Density Detection Sensor” on
page 8–4.
2. If the problem continues, call for service.
CLEANER BELT LOW
GET PRINT COUNT
The fuser cleaning belt
is nearly worn out.
1. Print a configuration page. See “Printing a
Configuration Page” on page 4–9.
2. Record the print count number for later reference.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19.
4. If the problem continues after you replace the
fuser, call for service.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
CYAN TONER
LOW
The cyan toner
cartridge is almost
empty.
1. When the print quality begins to degrade, replace
the cyan toner cartridge. See “Replacing Toner
Cartridges” on page 5–4.
2. If the problem continues after you install a new
cartridge, call for service.
FUSER OIL
LOW
The fuser oil supply is
low.
1. Replace the fuser oil bottle within the next 50
prints. See “Replacing the Fuser Oil Bottle” on
page 5–16.
2. If the problem continues after you replace the fuser
oil bottle, call for service.
MAGENTA TONER
LOW
The magenta toner
cartridge is almost
empty.
1. When the print quality begins to degrade, replace
the magenta toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. If the problem continues after you install a new
cartridge, call for service.
REPLACE DRUM TO
ENSURE QUALITY
The photoconductor
drum’s sensitivity is
low; the drum should
be replaced.
1. For the best print quality, replace the
photoconductor drum cartridge. See “Replacing
the Photoconductor Drum Cartridge” on page
5–33.
2. If the message continues after you replace the
drum, call for service.
YELLOW TONER LOW
The yellow toner
cartridge is almost
empty.
1. When the print quality begins to degrade, replace
the yellow toner cartridge. See “Replacing Toner
Cartridges” on page 5–4.
2. If the problem continues after you install a new
cartridge, call for service.
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Understanding Status Messages
A status message reports the current printer state. Printing is not affected.
These messages are informational; you do not have to take any action.
These are the status messages that you will most likely see.
• READY
• PROCESSING
• PRINTING
• OFFLINE
• POWER SAVER MODE
• WARMING UP
Chapter 7. Understanding Operator Messages 7–7
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Understanding Operator Error Messages
When you see an error message on the display panel, printing stops and the
Attention light flashes. You see the error message until the error is resolved
or until another error is encountered.
Table of Operator Error Messages
This table lists the error messages that you may see, gives a brief description
of the problem, and tells you what to do. When you are instructed to call for
service, call 1-800-358-6661. See “Requesting Service” on page xiii for further
information.
Note: The operator action most likely to solve the problem is listed first.
Operator Error Messages
Message
Problem
Operator Action
A1 FUSER ERROR
SEE OP. GUIDE
The fuser is below
operating temperature.
1. Make sure that the fuser is installed completely.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A1.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
A2 FUSER ERROR
SEE OP. GUIDE
The fuser did not warm- 1. Make sure that the fuser is installed completely.
up correctly.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A2.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
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Operator Error Messages
Message
Problem
Operator Action
A3 FUSER ERROR
SEE OP. GUIDE
The fuser went above
the normal operating
temperature.
1. Make sure that the fuser is installed completely.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A3.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
A4 FUSER ERROR
SEE OP. GUIDE
You tried to turn the
printer on after a fuser
failure and before the
fuser had enough time
to cool.
1. Turn off the printer and allow the fuser to cool for a
minimum of 30 minutes.
2. Turn the printer on. If the problem continues, go to
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A4.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
A5 FUSER ERROR
SEE OP. GUIDE
The fuser failed.
1. Make sure that the fuser is installed completely.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A5.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
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Operator Error Messages
Message
Problem
Operator Action
A6 FUSER ERROR
SEE OP. GUIDE
One or both of the fuser 1. Make sure that the fuser is installed completely.
heater elements may
have failed.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service and report error
code A6.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
ADD FUSER OIL
The fuser oil supply is
empty.
1. Install a new bottle of fuser oil. See “Replacing the
Fuser Oil Bottle” on page 5–16.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
B1 LASER ERROR
SEE OP. GUIDE
The laser beam was
not detected after the
laser was activated.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code B1.
B2 LASER ERROR
SEE OP. GUIDE
The laser failed to turn
on.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code B2.
C5 LASER ERROR
SEE OP. GUIDE
The laser mirror motor
failed to start.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code C5.
C6 LASER ERROR
SEE OP. GUIDE
The laser mirror motor
speed is not correct.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code C6.
CLOSE DOOR
The front door, feeder
access door, or fuser
access door is open.
1. Check that the front door, the feeder access door,
and the fuser access door are closed and latched.
2. If any door does not close, check for obstructions.
3. If the problem continues, call for service.
D0 MOTOR ERROR
SEE OP. GUIDE
The developer motor is 1. Make sure that all toner cartridges are seated
not working correctly.
correctly.
2. Turn off the printer to clear the error and then turn
on the printer.
3. If the problem continues, call for service and report
error code D0.
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Operator Error Messages
Message
Problem
Operator Action
D2 MOTOR ERROR
SEE OP. GUIDE
The drum motor is not
working correctly.
1. Open the front door and top cover. Lower the
release handle and turn the transfer drum knob
while you watch the transfer drum rotate.
2. If the drum does not rotate smoothly, install a new
photoconductor drum cartridge (see “Replacing
the Photoconductor Drum Cartridge” on page
5–33).
3. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
4. Turn off the printer to clear the error and then turn
on the printer.
5. If the problem continues after you install a different
drum, reinstall the original drum, call for service,
and report error code D2.
D3 MOTOR ERROR
SEE OP. GUIDE
The main motor is not
working correctly.
1. Do the following to check for binds and clear the
error:
a. Open the fuser access door and check that the
fuser is installed completely.
b. Move the fuser jam-release lever up and down
several times and check that the fuser rollers
are not binding. If the rollers are binding,
replace the fuser. See “Replacing the Fuser” on
page 5–19.
2. Turn off the printer to clear the error and then turn
on the printer.
3. Install a different photoconductor drum cartridge.
See “Replacing the Photoconductor Drum
Cartridge” on page 5–33.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
5. If the problem continues after you install a new
drum, reinstall the original drum, call for service,
and report error code D3.
D4 FAN ERROR
SEE OP. GUIDE
The controller fan is not 1. Turn off the printer to clear the error and then turn
working correctly.
on the printer.
2. If the problem continues, call for service and report
error code D4.
D5 FAN ERROR
SEE OP. GUIDE
The fuser fan is not
working correctly.
1. Make sure that the fan opening is not blocked.
2. Remove the filter holder. Clean or replace the air
filter and the ozone filter, if needed. See
“Replacing the Air and Ozone Filters” on page 8–6.
3. Turn off the printer to clear the error and then turn
on the printer.
4. If the problem continues, call for service and report
error code D5.
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Operator Error Messages
Message
Problem
Operator Action
D6 FAN ERROR
SEE OP. GUIDE
The electronics fan is
blocked or failing.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code D6.
E5 ROTARY ERROR
SEE OP. GUIDE
The cartridge rotary
unit is not rotating
correctly.
1. Make sure that each toner cartridge is fully seated.
2. Turn off the printer to clear the error and then turn
on the printer.
3. If the problem continues, call for service and report
error code E5.
E6 CART. ERROR
SEE OP. GUIDE
A toner cartridge is
failing to move into or
out of print position.
1. Make sure that all cartridges are installed
completely.
2. Turn off the printer to clear the error and then turn
on the printer.
3. If the problem continues after you perform the
above steps, identify which cartridge is failing to
move, if possible. Replace that cartridge. See
“Replacing Toner Cartridges” on page 5–4. If you
cannot identify the cartridge, call for service and
report error code E6.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
F1 CONTROL ERROR
SEE OP. GUIDE
The DC controller
detected an internal
memory error.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code F1.
F2 CONTROL ERROR
SEE OP. GUIDE
The DC controller
detected an internal
voltage error.
1. Check that the printer power cord is securely
plugged into an approved outlet.
2. Turn off the printer to clear the error and then turn
on the printer.
3. If the problem continues, call for service and report
error code F2.
F3 CONTROL ERROR
SEE OP. GUIDE
The DC controller
detected a thermal/
humidity unit error.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code F3.
F4 SENSOR ERROR
SEE OP. GUIDE
The density detection
sensor is not working
correctly.
1. Clean the density detection sensor. See “Cleaning
the Window of the Density Detection Sensor” on
page 8–4.
2. Turn off the printer to clear the error and then turn
on the printer.
3. If the problem continues, call for service and report
error code F4.
F5 CONTROL ERROR
SEE OP. GUIDE
There is an internal
communications
printer error.
1. Turn off the printer to clear the error and then turn
on the printer.
2. If the problem continues, call for service and report
error code F5.
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Operator Error Messages
Message
Problem
Operator Action
F6 CONTROL ERROR
SEE OP. GUIDE
The DC controller is not 1. Turn off the printer to clear the error and then turn
working correctly.
on the printer.
2. If the problem continues, call for service and report
error code F6.
FUSER CLEANER
BELT FAILURE
The fuser cleaning belt
or the belt sensor has
failed.
1. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
FUSER PUMP ERROR
SEE OP. GUIDE
The fuser oil pump or
the oil overflow sensor
has failed.
1. Make sure that the fuser is installed completely.
See “Replacing the Fuser” on page 5–19.
2. Turn the printer off for 1 minute and then turn it
back on. If the problem continues, go to step 3.
3. Replace the fuser. See “Replacing the Fuser” on
page 5–19. If the problem continues after you
replace the fuser, call for service.
4. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
Note: A fuser can print approximately 60 000 pages
under normal operating conditions. If you print on
transparencies, this number becomes smaller.
INSTALL BLACK
TONER CARTRIDGE
The black toner
cartridge is not
installed.
1. Install a black toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
INSTALL CYAN
TONER CARTRIDGE
The cyan toner
cartridge is not
installed.
1. Install a cyan toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
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Operator Error Messages
Message
Problem
Operator Action
INSTALL FUSER
UNIT
The fuser is not
installed or is not
installed correctly.
1. Install a new fuser. See “Replacing the Fuser” on
page 5–19.
2. Make sure that the fuser is secured by tightening
the 2 mounting screws.
3. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
4. If the problem continues, install another fuser.
5. If the problem continues after you install another
fuser, call for service.
INSTALL MAGENTA
TONER CARTRIDGE
The magenta toner
cartridge is not
installed.
1. Install a magenta toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
INSTALL PHOTO
DRUM
The photoconductor
drum cartridge is not
installed.
1. Install the photoconductor drum cartridge. See
“Replacing the Photoconductor Drum Cartridge”
on page 5–33. If the drum is installed, make sure
that it is installed completely and is latched.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, install another
photoconductor drum cartridge.
4. If the problem continues, call for service.
INSTALL YELLOW
TONER CARTRIDGE
The yellow toner
cartridge is not
installed.
1. Install a yellow toner cartridge. See “Replacing
Toner Cartridges” on page 5–4.
2. Print a configuration page (see “Printing a
Configuration Page” on page 4–9) and note the
print count that it reports. Record this information
on your Supplies Replacement Log, shown in
Appendix B.
3. If the problem continues, call for service.
LOAD LTR PAPER
LOAD LGL PAPER
LOAD A4 PAPER
Load letter-size paper
in tray 1 or tray 2.
1. Load letter-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
Load legal-size paper
in tray 1 or tray 2.
1. Load legal-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
Load A4-size paper in
tray 1 or tray 2.
1. Load A4-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
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Operator Error Messages
Message
Problem
Operator Action
LOAD B5 PAPER
Load JIS B5-size
paper in tray 1 or tray 2.
1. Load JIS B5-size paper in tray 1 or tray 2. See
“Loading Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD LTR PAPER
AUXILIARY TRAY
The auxiliary tray is out 1. Load letter-size paper in the auxiliary tray. See
of paper.
“Loading Paper in the Auxiliary Tray” on page 3–6.
2. If the problem continues after you load paper, call
for service.
LOAD LGL PAPER
AUXILIARY TRAY
The auxiliary tray is out 1. Load legal-size paper in the auxiliary tray. See
of paper.
“Loading Paper in the Auxiliary Tray” on page 3–6.
2. If the problem continues after you load paper, call
for service.
LOAD A4 PAPER
AUXILIARY TRAY
The auxiliary tray is out 1. Load A4-size paper in the auxiliary tray. See
of paper.
“Loading Paper in the Auxiliary Tray” on page 3–6.
2. If the problem continues after you load paper, call
for service.
LOAD B5 PAPER
AUXILIARY TRAY
The auxiliary tray is out 1. Load JIS B5-size paper in the auxiliary tray. See
of paper.
“Loading Paper in the Auxiliary Tray” on page 3–6.
2. If the problem continues after you load paper, call
for service.
LOAD LTR PAPER
IN TRAY 1
Tray 1 is out of paper.
1. Load letter-size paper in tray 1. See “Loading
Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD LGL PAPER
IN TRAY 1
Tray 1 is out of paper.
Tray 1 is out of paper.
Tray 1 is out of paper.
Tray 2 is out of paper.
Tray 2 is out of paper.
Tray 2 is out of paper.
1. Load legal-size paper in tray 1. See “Loading
Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD A4 PAPER
IN TRAY 1
1. Load A4-size paper in tray 1. See “Loading Paper”
on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD B5 PAPER
IN TRAY 1
1. Load JIS B5-size paper in tray 1. See “Loading
Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD LTR PAPER
IN TRAY 2
1. Load letter-size paper in tray 2. See “Loading
Paper” on page 3–2.
2. If the problem continues after loading paper, call
for service.
LOAD LGL PAPER
IN TRAY 2
1. Load legal-size paper in tray 2. See “Loading
Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD A4 PAPER
IN TRAY 2
1. Load A4-size paper in tray 2. See “Loading Paper”
on page 3–2.
2. If the problem continues after you load paper, call
for service.
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Operator Error Messages
Message
Problem
Tray 2 is out of paper.
Operator Action
LOAD B5 PAPER
IN TRAY 2
1. Load JIS B5-size paper in tray 2. See “Loading
Paper” on page 3–2.
2. If the problem continues after you load paper, call
for service.
LOAD LETTER TRANSP.
AUXILIARY TRAY
The auxiliary tray is out 1. Load letter-size transparencies in the auxiliary
of transparencies.
tray. See “Loading Paper in the Auxiliary Tray” on
page 3–6.
2. If the problem continues after you load
transparencies, call for service.
LOAD A4 TRANSP.
AUXILIARY TRAY
The auxiliary tray is out 1. Load A4-size transparencies in the auxiliary tray.
of transparencies.
See “Loading Paper in the Auxiliary Tray” on page
3–6.
2. If the problem continues after you load
transparencies, call for service.
OFFLINE
This is an informational 1. If the message does not clear, turn the printer off
message, unless the
message does not
change.
and on.
2. If the problem continues, call for service.
PAPER JAM
PAPER TOO LONG
Paper length goes
above the maximum of
14 inches.
1. Clear the jam and reset the printer (see “Clearing
Paper Jams” on page 6–3).
2. If the problem continues after clearing the paper
jam, call for service.
PAPER JAM AREA 3
OPEN FRONT DOOR
Paper is jammed in the
feeder access area.
The paper did not
reach the
preregistration sensor
or the leading edge
sensor in time.
1. Clear the jam and reset the printer (see “Clearing
Paper Jams” on page 6–3).
2. If the problem continues after clearing the paper
jam, call for service.
PAPER JAM AREA 2
OPEN FRONT DOOR
Paper has jammed in
the fuser area. Paper
did not reach the
1. Clear the jam and reset the printer (see “Clearing
Paper Jams” on page 6–3).
2. If the problem continues after clearing the paper
jam, call for service.
delivery sensor in time.
PAPER JAM AREA 1
OPEN FRONT DOOR
Paper was not detected 1. Clear the jam and reset the printer (see “Clearing
on the transfer drum or
did not separate from
the transfer drum
Paper Jams” on page 6–3).
2. If the problem continues after removing the paper
jam, call for service.
correctly. The paper
was not detected by the
separation sensor.
POWER SAVER MODE
PRINTING
This is an informational 1. If the message does not clear, turn the printer off
message, unless the
message does not
change.
and on.
2. If the problem continues, call for service.
This is an informational 1. If the message does not clear, turn the printer off
message, unless the
message does not
change.
and on.
2. If the problem continues, call for service.
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Operator Error Messages
Message
Problem
Operator Action
PROCESSING
This is an informational 1. If the message does not clear, turn the printer off
message, unless the
message does not
change.
and on.
2. If the problem continues, call for service.
REPLACE USED
TONER BOTTLE
The used toner bottle is 1. Replace the used toner bottle. See “Replacing the
full.
Used Toner Bottle” on page 5–14.
2. If the problem continues, call for service.
WARMING UP
This is an informational 1. If the message does not clear, turn the printer off
message, unless the
message does not
change.
and on.
2. If the problem continues, call for service.
Chapter 7. Understanding Operator Messages 7–17
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Chapter 8. Maintaining the Printer
This chapter tells you how to clean the printer and do routine maintenance
tasks. Regular cleaning and maintenance (as needed) and careful handling of
the printer keep the printer and print quality in the best condition.
This chapter covers the following topics:
Copyright IBM Corp. 1996
Chapter 8. Maintaining the Printer 8–1
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Cleaning the Outside of the Printer
This section tells you how to clean the outside of the printer.
<2-1> CAUTION:
Switch off printer power and unplug the power cord from the power receptacle.
Use a soft cloth slightly moistened with water or a mild detergent solution to
clean the outside of the printer. Do not use any other type of solvents, such as
alcohol, benzine, or any spray that might damage the finish. When you finish
cleaning, wipe the cabinet with a dry cloth.
During the cleaning process, some toner may float in the air inside the printer.
For a more thorough cleaning, wait a few minutes to let the toner settle and
then clean again.
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Cleaning the Paper Path
This section tells you how to clean the paper path areas in the printer.
<2-1> CAUTION:
Switch off printer power and unplug the power cord from the power receptacle.
Cleaning the Paper Feeder Area
Paper dust may collect inside the paper feeder area and affect print quality.
Periodically wipe off the paper feeder area with a soft, clean cloth moistened
with water. After that, wipe any water residue off with a soft, clean, dry cloth. It
might help to use a small vacuum cleaner to do this. To open the paper
feeder, see “Clearing a Paper Jam in Area 3 (Paper Feeder Area)” on page
6–9.
Cleaning the Transfer Drum
Clean the surface of the transfer drum only when it is very dirty. Wipe the
surface gently with a lint-free cloth. Do not use water or solvents. Do not touch
the surface with your hand. Be careful not to spill solvents or oil on the
surface.
To access the transfer drum, see “Clearing a Paper Jam in Area 1 (Transfer
Drum Area)” on page 6–4.
Cleaning the Separation Corona Wire
When you replace the photoconductor drum cartridge or if you see toner spots
on your printouts, clean the separation corona wire using the procedure under
“Cleaning the Separation Corona Wire” on page 5–39.
Chapter 8. Maintaining the Printer 8–3
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Cleaning the Window of the Density Detection Sensor
When there is a density detection error, or if the window of the density
detection sensor is soiled with toner residue or dust, use the following
procedure to clean the window.
1. Turn off the printer. Open the front door and top cover to see the window
of the density detection sensor.
2. Remove the wire cleaner from inside the printer.
3. Put the brush end of the wire cleaner on the window surface as shown.
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4. Clean the surface with the brush and remove any dirt.
5. After you clean the window, replace the wire cleaner in its storage place
and close the top cover and the front door. Turn on the printer to resume
printing.
Cleaning the Fuser Rollers
<2-6> CAUTION:
High temperature. Switch off printer power and allow at least 15 minutes for
parts in this area to cool before handling.
Use a lint-free cloth to gently wipe the fuser rollers. This removes any toner
residue, dust, or lint.
Chapter 8. Maintaining the Printer 8–5
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Replacing the Air and Ozone Filters
This section guides you through the following procedures:
• Replacing the air filter
• Replacing the ozone filter
You should replace the air and ozone filters every 60 000 prints. Replacement
filters are part of the 60 000-page usage kit.
Use the following procedure to replace the air and ozone filters.
1. Remove the used air filter.
a. Using the ridged grip on the top of the air filter holder [1], pull the holder
out as shown.
b. Position the inside of the holder so that it is facing you.
c. Push up on the filter as illustrated to pop the filter [2] out of the holder [1].
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2. Install the new air filter.
a. Position the new filter with the embossed side (the side with the serial
number) facing you.
b. Push down on the filter [2] as illustrated to slide it under the retaining
clips on the holder [1].
Chapter 8. Maintaining the Printer 8–7
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3. Replace the ozone filter.
a. Grasp the tab [1] on the ozone filter [2], and pull the used filter up and
out of the holder [3].
b. Hold the tab [1] on the new ozone filter [2] and lower the filter into the
holder [3] as shown in the illustration above.
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4. Reposition the filter holder.
a. Align the holder [1] so that the pegs on the bottom of it fit in the holes
on the back of the printer.
b. Push the holder [1] in until it snaps into place.
Chapter 8. Maintaining the Printer 8–9
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Replacing the Separation Corona Unit
This section tells you how to replace the separation corona unit. You should
replace the separation corona unit every 60 000 prints. A replacement unit is
part of the 60 000-page usage kit.
Use the following procedure to replace the separation corona unit.
1. Remove the old separation corona unit.
a. Turn off the printer, and open the front door and top cover to see the
separation corona unit [1].
b. Use one hand to hold the top cover down slightly for better access to
the separation corona unit.
c. Squeeze together the 2 green tabs on the handle of the unit [2]. Slide
the unit to the back of the printer, as indicated by the arrow on the
separation corona unit.
d. Pull the unit away from the plate [3].
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2. Install the new separation corona unit.
a. Align the 2 locking tabs on the separation corona unit [1] with the
keyholes cut out of the plate [3]. (It helps to hold the top cover down
slightly for better access to the separation corona unit.)
b. Push the separation corona unit against the plate so that the tabs are
inserted into the keyholes, as illustrated above.
c. Being careful not to touch the separation corona wire, use the handle
[2] to slide the separation corona unit to the front of the printer. Each tab
locks into the narrow end of its keyhole.
d. Make sure that the separation corona unit is firmly attached to the plate.
e. Close the top cover and front door.
Chapter 8. Maintaining the Printer 8–11
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Replacing the Transfer Drum Cleaning Assembly
This section tells you how to replace the transfer drum cleaning assembly.
You should replace the transfer drum cleaning assembly every 60 000 prints.
A replacement assembly is part of the 60 000-page usage kit.
Use the following procedure to replace the transfer drum cleaning assembly.
1. Pull the paper feeder out.
a. Turn off the printer and unplug the power cord from the wall receptacle.
b. Make sure the auxiliary tray is closed. It must be closed to open the
feeder access door.
c. Push up the release latch to open the feeder access door completely.
d. Pull on the 2 green levers to slide out the paper feeder.
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2. Remove the cleaning connector cover.
a. Push in the tab [2] on the front of the connector cover [3] to disengage
it from its slot [1].
b. Pivot the cover to the front of the printer and disengage the rear clip [4]
from its slot [5]. You may have to move the cover from side to side
several times to disengage the clip. Be careful not to break the clip.
c. Unplug the connector [6] by pulling on the wires (not by pulling on the
white connector).
Chapter 8. Maintaining the Printer 8–13
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3. Remove the used transfer drum cleaning assembly.
Attention:
When you remove or install the transfer drum cleaning assembly, do not damage the
Mylar strip on the top left of the assembly.
a. Pull the lever on the cleaning assembly [1] slightly toward you and up.
b. Pivot the transfer drum cleaning assembly toward you, using the
aligning shaft [2] to guide the cleaning assembly along the slot [3]. Hold
the cleaning assembly firmly and lift it toward you and out of the printer.
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4. Install the new transfer drum cleaning assembly.
a. Position the cleaning assembly lever so that it is pointing straight toward
you.
b. Find the 2 tapered guide pins [1] on the transfer drum cleaning
assembly [3]. Align and insert the guide pins in the 2 holes [2].
c. Put the aligning shaft [3] in the slot [1]. Pivot the transfer drum cleaning
assembly away from you along the slot.
Chapter 8. Maintaining the Printer 8–15
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d. Push the cleaning assembly lever [2] down until it locks into place.
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5. Replace the cleaning connector cover.
a. Plug the cleaning connector [5] into the socket [6].
b. Insert the clip [3] into the slot [4].
c. Pivot the cover toward the back of the printer.
d. Align the tab [2] with the slot [1] and push it in until it locks.
6. Slide the paper feeder back into the printer.
7. Close the feeder access door.
Chapter 8. Maintaining the Printer 8–17
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Appendix A. Help Map
Copyright IBM Corp. 1996
Appendix A. Help Map A–1
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A
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.
A–4 IBM Network Color Printer Operator’s Guide
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Appendix B. Supplies Replacement Log
We recommend that you make a photocopy of the log on the next page. When
you replace one of the listed supplies, use the photocopy to record the date
and print count. Print a Configuration page to get the print count (see “Printing
a Configuration Page” on page 4–9).
Copyright IBM Corp. 1996
Appendix B. Supplies Replacement Log B–1
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B–2 IBM Network Color Printer Operator’s Guide
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Supplies Replacement Log
Toner—Cyan
Print Count
Date
Print Count
Date
Toner—Magenta
Print Count
Date
Print Count
Date
Toner—Yellow
Print Count
Date
Print Count
Date
Toner—Black
Print Count
Date
Print Count
Date
Photoconductor Drum Cartridge
Print Count
Date
Print Count
Date
Fuser Oil Bottle
Print Count
Date
Print Count
Date
Fuser
Print Count
Date
Appendix B. Supplies Replacement Log B–3
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Appendix C. Wiring Diagrams
These wiring diagrams are for service use only.
Copyright IBM Corp. 1996
Appendix C. Wiring Diagrams C–1
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Appendix C. Wiring Diagrams C–3
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Acronyms and Abbreviations
HVT
Hz
high-voltage transformer
herz
ac
alternating current
ADB
AIX
Apple Desktop Bus
IC
integrated circuit
input/output
Advanced Interactive Executive
American National Standards Institute
automatic photoemission control
centigrade
I/O
ANSI
APC
C
ipm
impressions per minute
Internet package exchange
IPX
IPX/SPX
Internet packet exchange/sequenced
packet exchange
CCITT
Comité Consultatif International
Télégraphique et Téléphonique
ISO
International Organization for
Standardization
CCW
CD-ROM
CE
channel command word
compact disk read-only memory
customer engineer
central processing unit
cyclical redundancy check
color-rendering dictionary
cathode-ray tube
JIS
K
Japanese Industry Standard
kilo
CPU
CRC
CRD
CRT
CRU
dB
KB
kg
kilobyte
kilogram
laser
light amplification by stimulated
emission of radiation
customer replaceable unit
decibel
LED
LGL
lpi
light-emitting diode
legal
dc
direct current
lines per inch
DEV
dpi
developer
LPR
LPT
MB
local printer
dots per inch
local port
DRAM
DTP
dynamic random access memory
desktop publishing
megabyte
mm
millimeter
EBCDIC
extended binary-coded decimal
interchange code
OHP
OPC
PC
overhead projection
organic photoconductor
personal computer, photoconductor
printed circuit board
printer description file
pixel
EC
engineering change
EEPROM
electronically erasable programmable
read-only memory
PCB
PDF
PEL
pixel
POST
ppi
EPROM
erasable programmable read-only
memory
ERP
F
error recovery procedure
Fahrenheit
picture element
power-on self-test
pixels per inch
FIFO
FM
first in first out
fan
ppm
RAM
RH
pages per minute
random access memory
relative humidity
raster-image processor
reduced instruction set computer
read-only memory
FRU
GDI
GND
GUI
H
field-replaceable unit
graphics device interface
ground
RIP
graphical user interface
fuser heater
RISC
ROM
Copyright IBM Corp. 1996
Acronyms and Abbreviations X–1
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SCSI
SEF
small computer system interface
short edge feed
SIMM
spool
single inline memory module
simultaneous peripheral operations
online
TCP/IP
transmission control protocol/Internet
protocol
TIFF
TP
tagged image file format
test point
V ac
V dc
volts alternating current
volts direct current
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Glossary
The following terms are defined as they are used in
this publication. If you do not find the term you need,
see the IBM Dictionary of Computing, New York,
McGraw-Hill, 1994, and the IBM Dictionary of
Printing, G544-3973.
overheating and ensure that the printer works
reliably.
AIX operating system. IBM’s version of the UNIX
operating system.
The following cross-references are used in this
glossary:
aliasing. Unwanted effects such as Moiré patterns
in an image. These patterns, called artifacts, look like
two sets of parallel lines or two halftone screens
superimposed.
• Deprecated term for refers to a term that should not
be used and lists the preferred term.
• Contrast with refers to a term that has an opposite
meaning.
anti-aliasing. The rendering of hard-edged objects
so that they blend smoothly into the background.
• See refers to a preferred term with the same
meaning.
Apple Desktop Bus (ADB). An interface standard
for connecting a keyboard, mouse, trackball, or other
input devices to an Apple Computer Macintosh SE,
Macintosh II, or Macintosh IIGS computer.
• See also refers to related terms.
Numerics
60,000-Page Usage Kit. An air filter, ozone filter,
transfer drum cleaning assembly, separation corona
unit, and fuser to be installed in the printer by the
operator after 60,000 prints. The 60,000-page Usage
Kit is available for the low-voltage (110 V) and high-
voltage (220 V) models.
AppleShare. A network operating system
developed by Apple Computer, Inc., that transforms
a Macintosh computer into a file server for an
AppleTalk network. See also AppleTalk.
AppleTalk. A local area network (LAN) standard
developed by Apple Computer, Inc. AppleTalk can
link as many as 32 Macintosh computers, PCs, and
peripherals such as laser printers.
A
actuator. A device that initiates mechanical motion.
administrator. See network administrator.
auxiliary tray. A paper feeder tray that holds either
100 sheets of plain paper (at 80 g/m ) or 20
transparencies.
2
Adobe Acrobat Reader. A program used to view
the online documentation supplied with the printer.
B
Adobe Illustrator. A professional illustration
program for Macintosh computers and PCs that
produces object-oriented images and prints them on
PostScript laser printers.
banding. Visible steps between shades in a
gradient. See also gradient.
batch printing. The queueing of one or more
documents to print in a separate job as a background
process.
air filter holder. The area on the back of the printer
that holds the printer’s air filter and gives you access
to the printer’s ozone filter.
bias. An electrical charge applied to a component
of the printer such as the toner cartridge, transfer
drum, discharge roller, attraction roller, or separation
air ventilation system. Horizontal slots on the
back and left sides of the printer that prevent
Copyright IBM Corp. 1996
Glossary X–3
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corona unit. The bias can be ac or dc or a
combination of both.
CMYK. Cyan, magenta, yellow, and black, the four
basic colors used in offset printing, as opposed to
red, green, and blue (RGB), the three basic colors
of light.
bindery context. An option that allows you to use
the printer with Novell NetWare release 4.x. Bindery
context is explained in the Novell NetWare
documentation.
CMYK_REF.PS file. A file consisting of PostScript
color pages that enable you to specify percentages
of cyan, magenta, yellow, and black and get an
exact rendering of those percentages in your
document.
bindery emulation mode. See bindery context.
bitmap. An image formed by a rectangular grid of
pixels. Each pixel in the grid is assigned a value to
denote its color. 1-bit images are black and white
only, 8-bit images are 256 colors or grays, and 24-
bit images are full color. CMYK images are 32-bit
per pixel to encode 256 levels in each of 4
channels. Also called raster image. See also pixel,
raster, raster image.
coated paper. Paper with a surface coating
applied to produce smoothness.
color lights. The lights on the printer’s density
control panel that turn green when you choose the
color next to each light to change the density of that
color.
color pages. Pages you can print to see the red,
green, and blue (RGB); cyan, magenta, yellow, and
black (CMYK); and PANTONE colors available on
the printer.
bond. A paper formulated with at least 80% wood
pulp. Bond is the best paper to use in the printer.
burr. A thin ridge or area of roughness produced
in cutting or shaping metal.
color reference pages. See color pages.
C
color-rendering dictionary (CRD). A feature on
PostScript level-2 color printers that gives improved
matching between the monitor and printed output.
Color-rendering dictionaries are used by the
printer’s PostScript interpreter when converting
RGB data sent to the printer to CMYK data used by
the print processor. See also rendering style.
calibration. The process of ensuring that a device
works consistently according to a set of
specifications.
Calibrator utility. See IBM Color Calibrator.
cam. A rotating or sliding piece in a mechanical
linkage used especially in transforming rotary
motion to linear motion and vice versa.
color-rendering style. See rendering style.
COLOR SELECT push button. A button on the
printer’s density control panel that you press to
choose a color whose density you want to change.
cassette. A deprecated term for tray 1 or tray 2 on
the printer. See universal cassette.
configuration page. A page you can print to see
the printer’s current server and device
configuration.
caution notice. A notice that calls attention to a
condition that is potentially dangerous to people.
Chooser. A Macintosh desktop accessory that
connector. A means of establishing electrical
governs the selection of printer drivers.
flow.
cleaning connector cover. The electrical
connector cover for the transfer drum cleaning
brush.
consumable supplies. A deprecated term for
supplies. See supplies.
container. An entity in a computer such as a
storage area that holds other entities such as files
or programs.
client. In a local area network (LAN), a
workstation with processing capabilities such as a
PC that can request information or applications
from the network’s file server.
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control unit. The printed circuit board (PCB) that
supplies the printer’s connection path to the
customer’s network. The control unit also gives
commands to the print engine dc controller PCB to
manipulate the motors, solenoids, and actuators
during a print cycle. See also actuator, solenoid.
density of any of the four colors: magenta, cyan,
yellow, or black.
density detection sensor. A device on the printer
containing a light source and a sensor. The density
detection sensor measures the specific density of
toner applied to known surface to regulate the
quantity of toner applied during the print process.
The reflectance of light on toner varies with the
density and color of that toner. Thus the density
detection sensor emits a specific amount of light on
a toner patch and estimates the density of the toner
patch by the amount of light reflected from the toner
patch.
controller. See control unit.
corona. See separation corona.
cursor-position push buttons. The left and right
arrow buttons that you press to enter text and
numbers for some menu settings (such as a
password or a numeric setting).
density gauge. A row of indicators on the printer’s
density control panel. When you make a test print,
the indicator on the gauge goes on to confirm the
test pattern you chose for the test print: solid colors,
solid white, gradient, horizontal lines, vertical lines,
or grid pattern. See also gradient.
customer CD-ROM. A CD-ROM holding the user
software for the printer, including the IBM Color
Calibrator, Downloader, and Spooler utilities and
the PostScript color pages.
customer engineer (CE). An IBM representative
who services IBM products at the customer’s site.
dequeue. To remove items from a queue.
Contrast with queue.
cutout. An area of the printer that is shaped (“cut
out”) to hold a connecting mechanism such as a tab
on another part of the printer.
desktop. In a graphical user interface (GUI), a
computer representation of day-to-day work; for
example, a desktop with open file folders.
D
desktop publishing (DTP). The use of a PC or
other platform as an inexpensive production system
for generating typeset-quality text and graphics.
daemon. A software program that runs
unattended.
dialog box. In a graphical user interface (GUI), an
on-screen message box that interacts with the user
to convey or request information. See also
graphical user interface (GUI).
danger notice. A notice used to call attention to a
condition that is potentially deadly or extremely
dangerous to people.
dedicated file server. In a local area network
(LAN), a file server whose function is to provide
services to the users of the network and to run the
network operating system.
diagnostic mode. A mode of operation in which
the printer can check itself in case of a problem.
Direct queue. A storage area for the printer that
supplies a direct connection to the printer. When
you submit a job to the Direct queue, the printer
accepts the job when it is ready to print the job.
Jobs in the Direct queue are not stored on the
printer’s hard disk and are not spooled. See also
Hold queue, Print Queue, Printed queue, spooling.
densitometer. An instrument that measures
density according to a specified standard. Status T
and XRite densitometers are two such color
calibration devices.
density. A precise measurement of the light
energy transmitted or reflected by a surface in the
presence of a standard light source.
discharging. The application of ac bias by the
printer’s discharge roller to remove any charges
remaining on the transfer drum surface after
separation of the paper.
density control panel. The set of controls on the
back of the printer that enable you to adjust the
Glossary X–5
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diskette. A thin, flexible, magnetic disk enclosed
in a protective jacket.
Ethernet. A 10-megabit, baseband local area
network (LAN) that allows multiple stations to
access the transmission medium at will without
previous coordination, avoids contention by using
carrier sense and deference, and resolves
contention by using collision detection and
transmission.
display panel. The area on the printer where
information such as error messages is displayed.
dots per inch (dpi). The number of dots that can
be printed per inch by a laser printer. Each dot is
either on or off, printed or not printed. See also
pixels per inch (ppi).
F
Downloader utility. See IBM Color Downloader.
feeder. See paper feeder.
driver. A disk file that holds information needed to
operate a peripheral such as a computer monitor or
printer.
feeder access door. A door on the upper right
side of the printer that gives you access to the
paper feeder area to remove jammed paper, do
maintenance tasks, or replace the transfer drum
cleaning unit.
duplex printing. Printing or reproducing a
document on both sides of the page so that the
verso (left) and recto (right) pages face each other
after the document is bound.
feeder access door on tray 2 paper feeder. A
door on the optional tray 2 paper feeder that gives
you access to the tray 2 paper feeder area to
remove jammed paper.
E
file server. In a local area network, a PC that
provides access to files for all the workstations in
the network.
electrostatic latent image. The image formed on
the photoconductor drum surface by a negative
charge where the laser beam has not irradiated.
folder. A file used to store documents
electronically.
encapsulated PostScript. Any file containing the
PostScript page-description language that
conforms to Adobe 2.0 document-structuring
conventions and the Adobe conventions that allow
the file to be included by other applications.
font. A family of characters of a given size and
style.
format. The size, style, kind of page, margins,
end user. A person, device, program, or computer
system that uses a computer network for data
processing and information exchange.
printing needs, and other aspects of a printed page.
frame. The bits in a packet that are assigned to
control and synchronize data transfer over a
network. See also packet.
enqueue. To put items in a queue. Contrast with
dequeue.
fuser. The part of the printer that uses heat and
pressure to embed toner into the fibers of paper
and make a permanent bond.
error log. A file in the printer that stores error
messages for later access.
error message. An operator message that you
see on the display panel and that causes the
Attention light to flash. Error messages are listed in
the Operator’s Guide.
fuser access door. A door on the upper right side
of the printer that gives you access to the paper
output area to remove jammed paper and replace
the fuser.
\ETC\HOSTS file. A file that allows you correlate
TCP/IP addresses with the names of the devices
(such as printers, workstations, and PCs) those
addresses represent. See also TCP/IP.
fuser access strap. A strap on the fuser access
door that is attached to the upper locking tab on the
printer’s frame to keep the door from dropping down
when you open it.
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fuser cleaning belt. Part of the mechanism on
the fuser cleaning unit that cleans the fuser upper
roller.
grayscale. A series of shades from white to black.
H
fuser jam-release lever. A lever to the right of the
paper guide inside the printer that is used to pump
fuser oil from the oil bottle and to free jammed
paper in the fuser area.
halftone. A printing method that simulates
continuous-tone shading using dots of varying sizes
laid out on a regular grid. Larger dots simulate
darker tones and vice versa.
fuser nip width check. A procedure done by the
customer engineer (CE) to get a specific
measurement that shows if the right fuser roller
pressure is supplied during the fusing process.
help map. A document you can print to guide you
to the printer’s operator panel, push buttons, and
panel lights. The help map lists the menus and tells
you how to access each menu.
fuser oil. Oil that helps the release of paper from
fuser rollers.
Hold queue. A job storage area for the printer.
When you submit a job to the Hold queue, the
printer gets the job immediately and stores it on the
hard disk. Jobs in the Hold queue do not print or
clear from the printer until someone uses the IBM
Color Spooler to move them to the Print queue or to
discard them from the printer’s hard disk. See also
Direct queue, Print queue, Printed queue, spooling.
fuser oil bottle. A bottle inside the front door of
the printer that holds the fuser oil. See also fuser oil.
fuser rollers. The hardware devices used to
transfer the heat and pressure needed for the toned
image on the paper during the fusing process.
fuser slide plate. A metal plate in the printer onto
which you slide a fuser when installing it in the
printer.
I
IBM Color Calibrator. A software utility program
that enables you to keep the printer’s colors at a
consistent performance level across time.
G
gateway address. The computer location of a
device that connects two dissimilar local area
networks (LANs) or that connects a LAN to a wide
area network (WAN), minicomputer, or mainframe.
IBM Color Downloader. A software utility
program that enables you to print PostScript and
encapsulated PostScript files directly to the printer
without using the application in which the files were
created. Printing with the Downloader is faster than
printing from applications and also enables you to
manage the printer fonts installed on the printer.
gradient. A test print that shows an image with
multiple stripes that begin in full color on one end
and gradually reduce the color content to nearly
zero so that only the white paper is visible on the
other end.
IBM Color Spooler. A software utility program
that enables you to view the order and priority of
print jobs, customize printer settings for jobs, delete
jobs, and move jobs between queues. You can also
use the Calibrator to see a list of the jobs the printer
has finished.
graphical user interface (GUI). A design for the
part of a software program that interacts with the
user and takes advantage of the bitmapped
graphics displays of PCs. A GUI uses pull-down
menus, dialog boxes, icons, and a variety of visually
attractive on-screen typefaces. See also icon.
icon. In a graphical user interface (GUI), an on-
screen symbol that represents a function or
resource of the software program or computer
hardware. See also graphical user interface (GUI).
graphics device interface (GDI). The graphics
and display technology used on computers running
the Windows operating system. GDI is the
equivalent of the PostScript language that sends
words and pictures to the printer.
ISO sizes. A set of paper sizes used in data
processing and chosen from paper sizes that are
standardized by the International Organization for
Standardization (ISO).
Glossary X–7
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Internet. A wide area network (WAN) connecting
thousands of disparate networks in business,
technology, education, government, entertainment,
and research. The Internet uses the TCP/IP as the
standard for transmitting information. See also
TCP/IP.
latent toned image. See electrostatic latent
image.
lens. A piece of transparent material such as
glass that has two opposite regular surfaces, either
both curved or one curved and the other flat. A lens
is used either singly or combined in an optical
instrument for forming an image by focusing rays of
light.
Internet address. The numbering system used in
TCP/IP internetwork communications to specify a
network or host computer on a network. See also
TCP/IP.
local area network (LAN). A network of
workstations within a limited area connected by
high-performance cables so that users can
exchange information, share peripherals such as
printers, and have access to the resources of a
secondary storage unit called a file server. See also
file server.
J
jam. See paper jam.
job. The result of a command to desktop
publishing software to print a document. The
PostScript language allows for single PostScript
files holding multiple jobs and single jobs spread
over multiple files.
M
megabyte (MB). 1,024,000 bytes.
job log. A list of the printer’s last 40 jobs. The job
log includes information such as user name,
document name, time and date printed, and
number of pages printed for each job.
menu-scrolling push buttons. The up and
arrow buttons that you press to scroll through the
menus on the printer’s display panel.
microcode. The microprogramming stored on a
microcode diskette. Microcode is used by the
controller to manage the printer and its functions.
jumper. A short wire used to close a break or cut
out part of a circuit.
Microsoft Excel A graphics-oriented
spreadsheet program developed by Microsoft
Corporation for IBM PC-compatible computers and
Macintosh computers.
K
kilobyte (KB). 1024 bytes.
monitor style. A rendering style that produces
color similar to the color on a computer monitor.
See also photographic style, presentation style, and
solid-color style.
L
landscape orientation. Text and images that are
printed parallel to the longer side of the paper.
Contrast with portrait orientation.
multifeed. A condition in which more than one
sheet of paper at a time is inserted into the printer’s
feed roller. A multifeed prevention mechanism on
the printer separates the extra sheets to correct the
condition.
laser (light amplification by stimulated emission
of radiation). A device that emits a beam of
coherent light.
laser diode. A laser that uses a forward-biased
semiconductor junction as the active medium.
N
laser interlock. The mechanical blockage of the
laser beam when the printer’s front door is open.
The front door panel has a plastic protrusion that
fits into an opening in the printer and mechanically
forces the interlock open.
named color. A color that is defined according to
a custom color system. For example, PANTONE
107C is a named color.
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native file format. The default file format an
application uses to store data on disk.
bar has completely disappeared, it is time to add
paper to the tray.
NET_WSCK.INI file. A file used by the utilities
running over the TCP/IP and IPX/SPX protocols to
find printers on the network.
paper feeder. The mechanism that inserts paper
into the printer.
paper guides. Guides on the auxiliary tray that
adjust the width of the tray to fit the paper, and
guides on the paper feeder trays that adjust both
the width and the length of the tray to fit the paper.
network administrator. In a local area network
(LAN), the person responsible for maintaining the
network and helping its users.
Novell NetWare. A network operating system for
80286- and 80386-based DOS computers.
paper jam. A condition in which paper wedged
into the paper path prevents the printer from
working.
NuBus. Apple Computer’s hardware standard for
expansion cards.
paper path. The entire route that paper travels
through the printer during processing.
O
paper-size indicator. A bar on the front of the
printer that tells you the size of the paper in the
printer.
offset. An unintentional transfer of ink such as
from a freshly printed page.
PANTONE Matching System. A standard color-
selection system for professional color printing that
works with high-end illustration programs like
Adobe Illustrator and PageMaker 4.0.
operating environment. The physical
environment of the printer; for example,
temperature, humidity, layout, and power source.
operator panel. The area on the front of the
printer with lights, push buttons, and a display panel
that help you use the printer.
PANTONEC.PS. A PANTONE coded file that
allows you to choose a named PANTONE color for
a document rather than CMYK percentages. See
also CMYK_REF.PS file, named color, PANTONE
Matching System.
optical character recognition (OCR). The
conversion of scanned text to editable ASCII
characters using optical recognition software.
PANTONEU.PS. A PANTONE uncoded file that
allows you to choose a named PANTONE color for
a document rather than CMYK percentages. See
also CMYK_REF.PS file, named color, PANTONE
Matching System.
optional tray 2 paper feeder. A tray for feeding
paper to the printer that comes with a universal
cassette and two locking pins to fasten it to the
printer. See also universal cassette.
parallel-attached. See parallel printer.
P
parallel port. A port that supplies the
synchronous, high-speed flow of data along parallel
lines to peripheral devices, especially parallel
printers. See also parallel printer.
packet. A block of data bytes that contains a
header, data, and a trailer. The format of a packet
depends on the network protocol used to transfer
the data. See also frame.
parallel printer. A printer designed to be
connected to a computer’s parallel port. See also
parallel port.
PageMaker. A popular page layout program for
Windows and Macintosh computers typically used
for generating documents such as newsletters,
brochures, reports, and books.
pel. See pixel.
photoconductor drum. A light-sensitive surface
that when electrically charged can be discharged by
the laser light beam. The remaining charged area
paper-amount indicator. A blue bar on the front
of the printer below the front door. When the blue
Glossary X–9
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attracts applied toner particles from the toner
cartridge and transfers the particles to the paper to
produce a latent toned image. See also
electrostatic latent image.
port. An entry or exit boundary mechanism that
controls and synchronizes the flow of data into and
out of a processor from and to external devices
such as printers and modems.
photoconductor drum cartridge. A customer-
replaceable unit (CRU) that holds the
photoconductor. See also photoconductor drum.
portrait orientation. Text and images that are
printed parallel to the wider side of the paper.
Contrast with landscape orientation.
photoconductor drum cover. A cover that holds
the used toner bottle in place on the
photoconductor drum cartridge.
PostScript. The page-description language
developed by Adobe Systems that has become a
standard for graphic design and layout software.
PostScript files can hold both vector and raster
data, and fonts are defined with PostScript coding.
Many desktop publishing systems output PostScript
data that is interpreted by a laser printer.
photoconductor drum shield. The orange cover
installed on the photoconductor drum cartridge that
protects the photoconductive surface from light
when the cartridge is not installed in the printer. See
also photoconductor drum cartridge.
PostScript level 2. The current version of
PostScript language that is used to print and display
pictures and text. PostScript level 2 includes many
enhancements to older versions of PostScript,
including improved color matching and the ability to
control printer-specific features from applications.
photodiode. A photoelectric semiconductor
device for detecting and measuring radiant energy
such as light.
photographic style. A rendering style that
preserves tonal relationships in images.
Unprintable colors are mapped to printable colors in
a way that keeps differences in lightness and
slightly sacrifices color accuracy as necessary.
Power Saver. A mechanism on the printer that
sets the amount of time the printer stays idle before
changing to a lower power-consumption mode.
power-on self-test (POST). A series of electrical
and mechanical tests made by the printer. If the
tests reveal an electrical or mechanical problem,
you see an error message on the display panel.
photosensitive drum. A deprecated term for
photoconductor drum. See photoconductor drum.
PICT. A Macintosh graphics file format developed
by Apple Computer. PICT files consist of separate
graphics objects like lines, arcs, ovals, or
rectangles that you can independently edit, size,
move, or color.
presentation style. A rendering style that does
not match printed colors to displayed colors
precisely. Presentation rendering is used for bright
saturated colors in illustrations and graphs.
pixel (pel). (1) The smallest distinct element of a
raster image or an image displayed on a monitor.
(2) The elementary graphical cell that constitutes an
image. (3) An element of a raster pattern or a point
where a toned area on a photoconductor can
appear.
print job. See job.
print mode. The working mode in which the
printer gets information from the controlling
computer system and produces printouts. Contrast
with diagnostic mode and test mode.
pixels per inch (ppi). The number of pixels per
linear inch. Unlike dots, which are bilevel entities,
pixels can hold multiple levels of information. See
also dots per inch, pixel.
print quality. The quality of printouts in relation to
existing standards and to printouts from earlier jobs.
Print queue. A storage area for the printer that
supplies a job storage, queueing, and spooling.
When you submit a job to the Print queue, the
printer gets the job immediately and stores it on the
printer’s hard disk. Jobs in the Print queue print in
the order the printer receives them. You can use
the IBM Color Spooler to move jobs from the Print
point. A unit of about 1/72 of an inch that is used
to measure typefaces.
point size. See point.
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queue to the Hold queue or to discard them.
Finished jobs in the Print queue are automatically
moved to the Printed queue if it is enabled. See
also IBM Color Spooler.
raster image processor (RIP). A computer
processor that renders PostScript instructions into
dot patterns that are transferred to the final print
medium. Most RIPs use reduced instruction set
computer (RISC) processors to achieve extremely
high throughput. A RIP typically includes a
substantial amount of RAM to store the image as it
is formed and a hard disk to buffer multiple pages.
See also “ripping.”
Printed queue. A storage area for the printer that
moves a finished job from the Print queue to the
Printed queue for temporary storage. You can then
use the IBM Color Spooler to move the job into the
Print queue or the Hold queue, or to discard it from
the printer’s hard disk. See also IBM Color Spooler.
red, green, blue (RGB). The colors of computer
monitor phosphors. RGB images are for monitor
display only and are converted to CMYK images
before printing.
primary charging. The uniform charging of the
photoconductor drum cartridge with negative
potential.
registration. In printing, the relative print positions
of images that are printed at different times. For
example, when you print on preprinted forms, the
registration is good if the new image is aligned
correctly with the preprinted image. Print that
extends beyond box edges and text that overlaps
other text are examples of poor registration.
process color. A mixture of CMYK inks that
simulates a specified color. Process color is the
traditional method for reproducing continuous-tone
color images. See also spot color.
protocol adapter. A device for attaching a printer
to a token-ring network through a parallel port. The
AXIS Protocol Adapter: Token Ring, available from
retail suppliers, is the recommended device. See
also token-ring network.
rendering style. A feature of the printer’s color
management software that enables the best
possible translation of color from one color device
to another. The color-rendering styles that you can
choose using their respective color-rendering
dictionary (CRD) name are monitor, photographic,
presentation, and solid color. See also rendering
style, monitor style, photographic style,
Q
QuarkXPress. A page layout program developed
by Quark, Inc., for Macintosh computers and PCs
that accepts documents of unlimited length and
includes many word processing functions.
presentation style, solid-color style.
relocation kit. The packaging and instructions
you need to safely move the printer a substantial
distance.
Quickdraw. The graphics and display technology
built into Macintosh computers. Quickdraw is the
equivalent of the PostScript language to send
words and pictures to printers.
rendering. See color-rendering style,
photographic rendering.
“ripping.” Raster-image processing. See also
raster-image processor.
R
raster. (1) On a computer monitor or television
screen, the horizontal pattern of lines that forms the
image. (2) A pattern of dots that consist of different
data depths. For example, images with only black-
and-white values are 1-bit (on or off), grayscale
images are 8-bit (256 levels), RGB images are 24-
bit (3 channels of 8 bits each), and CMYK images
are 32-bit (4 channels.) Also called a bitmap.
route power cable. A cable that connects the
power outlet on the optional tray 2 paper feeder
with the power receptacle on the body of the printer.
S
scanner. A device that examines OCR, MICR, or
bar code patterns, generates electrical signals
corresponding to the patterns, and sends the
signals to a computer for processing.
raster image. A series of pixels arranged in scan
lines to form an image.
Glossary X–11
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scatter. To cause a beam of radiation to diffuse or
simplex printing. Printing or reproducing in which
disperse.
only one side of the page is printed or reproduced.
security paper. Specially formulated paper used
for negotiable documents like checks to prevent
fraud.
small computer system interface (SCSI). A
standard for attaching peripheral hardware to
computers.
separation. The process of separating a color
image into cyan, magenta, yellow, and black, the
primary color components for printing.
soft font. A printer font that must be transferred
from a computer’s or printer’s hard disk to the
printer’s random access memory (RAM) before the
printer can use the font. Also called downloadable
font.
separation corona. The unit in the printer that
electrically charges paper to attract photoconductor
toner onto the paper. The separation corona has a
thin, electrically charged wire inside a metal tube
with a narrow opening.
solenoid. An electrical conductor wound as a
helix with a small pitch or as two or more coaxial
helixes.
separation corona mode. The voltage control
mode for the separation corona. You can adjust the
mode on the printer’s density gauge to resolve print
quality problems by choosing voltage control on,
off, or on or off in response to the environment. See
also density control panel, density gauge,
separation voltage.
solid-color style. A rendering style that maps
unprintable colors to the closest printable colors
when color accuracy is crucial. See also color-
rendering style, photographic rendering, and
presentation rendering.
Spooler utility. See IBM Color Spooler.
spooling. The use of auxiliary storage as buffer
storage to reduce processing delays when
transferring data between peripheral equipment
and the processors of a computer.
separation voltage. The ac corona charges
applied in the separation charging unit to prevent
image distortion in low-temperature, low-humidity
environments. See also separation corona,
separation corona mode.
spot color. Individual colored inks formulated to
match a specified color exactly. See also process
color.
server. See file server.
SETUP.EXE file. The file used to run a utility such
as the IBM Color Downloader.
star network. A local area network (LAN) with a
centralized topology and the physical layout of a
star. See also Ethernet, token-ring network.
side-registration adjustment dial. A dial at the
back of the printer that adjusts the side registration
of the tray 2 paper feeder.
status message. An operator message that you
see on the display panel reporting on the current
state of the printer.
single inline memory module (SIMM). A plug-in
memory module holding all the chips needed to add
256K or 1M of random access memory (RAM) to a
computer.
subnet mask. A filter for Internet protocol (IP)
addresses that allows those addresses local to the
network to be visible to the printer.
supplies replacement log. A form provided in the
Operator’s Guide on which you note printer
supplies you replace and the date and print count at
the time you replace them.
shipping spacers. Any of several kinds of
materials used to secure parts of the printer during
shipping.
side output tray. When open, a tray that receives
SyQuest. A hard disk with removable media that
is useful for the rapid transfer of large files between
systems.
printouts faceup. The side output tray holds
approximately 20 sheets of plain paper at 80 g/m .
2
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toner cartridge position mark. A mark on the
printer’s turret that you use to align with the arrow
on a toner cartridge.
T
tagged image file format (TIFF). A bitmapped
graphics format for scanned images of up to 300
dpi.
toner projection development. The process in
which, when the area on the printer’s
photoconductor drum cartridge that is irradiated by
the laser beam comes close to the negatively
charged toner on the cylinder, the difference in
potential causes the toner to jump across and
adhere to the drum surface.
TCP/IP transmission control protocol/Internet
protocol. The standard used by the Internet for
transmitting information.
telnet. In TCP/IP, an application protocol that
allows a user at one site to access a remote system
as if the user’s computer were locally attached.
Telnet uses TCP as the underlying protocol. See
also TCP/IP.
topology. The geometric arrangement of nodes
and cable links in a local area network (LAN).
top output tray. When the side output tray is
closed, a tray that receives printouts facedown. The
top output tray holds approximately 20 sheets of
test mode. The operational mode in which the
printer can produce print samples, accept
configuration changes, and control traces.
2
plain paper at 80 g/m .
torque. A force that produces rotation or torsion.
test page. A page you can print to see samples of
color and grayscale on the printer.
trailing edge. The edge of the paper that goes
into the printer last as it is inserted by the paper
feeder.
text orientation. The position of text as a
combination of print direction and baseline
direction. See also orientation.
transceiver chip. Semiconductor material used
for transmitting and receiving signals.
thermistor. A semiconductor device whose
electric resistance is dependent on temperature.
transfer drum. The part of the printer where a
toned image on the photoconductor drum is
transferred to the paper.
token. In a local area network (LAN), a message
or bit pattern that signifies permission to transmit.
The token is passed successively from one
workstation to another to indicate the workstation
temporarily in control of the transmission medium.
See also token-ring network.
transfer sheet. A special plastic-like material that
surrounds the transfer drum and can maintain an
electrical charge for paper attraction and image
transfer. See also transfer drum.
token-ring network. A local area network (LAN)
with an architecture that combines token-passing
with a hybrid star-and-ring topology. See also
Ethernet, star network, token.
transmission control protocol/Internet protocol
(TCP/IP). The standard used by the Internet for
transmitting information.
transparency. An acetate sheet that holds
information to be shown by an overhead projector.
toner. In color printing, the material that forms an
image on paper. Toner adheres to the exposed
areas on the photoconductor drum during the
developing process and is then transferred to the
paper to form the developed image on the paper.
transparency film. See transparency.
tray. A receptacle to store paper or transparencies
for printing. The printer has three trays: tray 1 used
for paper, tray 2 used for paper, and an auxiliary
tray used for paper and transparencies.
toner cartridge. A cylindrical unit that supplies
the toner for one of the four colors (cyan, magenta,
yellow, and black) used for color printing. Four toner
cartridges fit in the printer’s turret. See also turret.
TrueType. A font technology that offers scalable
fonts to Macintosh and Windows systems for
display on monitors and for use on printers.
Glossary X–13
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turret. A rotating device in the printer that
positions a selected toner cartridge for transferring
toner to the photoconductor drum.
and serves as an access point to shared network
resources.
Z
turret rotation knob. The knob on the printer’s
turret that you push and turn to replace a toner
cartridge.
zone. In a local area network (LAN), a subgroup of
networked workstations set aside and named by
the network administrator to be treated as a group.
U
universal paper cassette. A receptacle that fits
into the printer’s tray 1 paper feeder or optional tray
2 paper feeder. The universal paper cassette
accepts Letter, Legal, A4, and JIS B5 paper sizes,
2
and holds about 250 sheets (at 80 g/m ) of plain
paper.
used-toner bottle. A bottle on the inside of the
printer’s front door that receives excess toner not
fused during the print cycle.
V
vector. Absolute coordinate points and lines in
space. PostScript files can hold vector graphics
(also called object-oriented artwork). Vector files
are converted to rasters in a raster image processor
(RIP) during printing, giving the vector graphics
device independence.
vector image. Graphics created on computers in
which the pixels are defined mathematically as lines
or curves between points. Graphics created in
illustration and page layout applications are also
vector images.
W
warning message. An operator message that
causes the Attention light to flash to alert you to an
upcoming problem. You press ENTER to see the
message on the display panel. See also error
message, status message.
wire cleaner. A small metal tool stored inside the
printer and used to clean the separation corona
wire and the window of the density detection
sensor.
workstation. In a local area network (LAN), a
desktop computer that runs application programs
X–14 IBM Network Color Printer Operator’s Guide
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Index
holder 1–9, 8–6
replacing 8–6 to 8–7
air ventilation slots 1–9
arrow push buttons 4–4
Attention light
Symbols
+ symbol on display panel 4–4
–/+ push button 1–12, 6–22, 6–26
←→ push buttons 4–4
flashing 7–5, 7–8
location 4–2
↑↓ push buttons 4–4
attention safety notice xii
audience of manual xi
Auto Select, selecting from Printer Setup menu 4–15
auxiliary tray
Numerics
60 000 usage kit
installing
capacity
paper 3–6
transparencies 3–9
closing 3–12
air filter 8–6
fuser 5–19
ozone filter 8–6
loading
separation corona unit 8–10
transfer drum cleaning assembly 8–12
ordering 1–5
paper 3–6 to 3–8
transparencies 3–9
location 1–7
opening 3–6
A
paper guides 3–7, 3–8
paper-limit mark 3–8
selecting from Printer Setup menu 4–15
A4-size paper
border width 2–4
choosing from the Printer Setup menu 4–15
error message 7–14, 7–15
loading
B
B5-size paper
auxiliary tray 3–6
tray 1 or tray 2 3–2
border width 2–4
choosing from the Printer Setup menu 4–15
error message 7–15, 7–16
loading
A4-size transparencies
border width 2–4
error message 7–16
loading in auxiliary tray 3–6
abbreviations X–1
auxiliary tray 3–6
tray 1 or tray 2 3–2
bag, toner cartridge 5–7, 5–9
belt, cleaning 7–6, 7–13
black lines on printout 6–16
black printout problem 6–15
black spots on printout 6–18
black toner cartridge
error message 7–6, 7–13
ordering 1–4
See also toner cartridge
blank printout problem 6–14
blue bar on the paper amount indicator 3–2
borders, width measurements 2–4
ACA POST error messages 7–3
acceptable paper 2–2
access door
feeder (tray 1) 1–7
feeder (tray 2) 1–7
fuser 1–7
acronyms X–1
adding paper. See loading paper
adhesive paper 2–3
adjustment dial, left-side registration 1–9
aerosol spray, effects on toner cartridges 5–2
air filter
Copyright IBM Corp. 1996
Index X–15
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bottle
cover, fuser oil 1–10
color mode, setting from Printer Setup menu 4–16
color pages, printing 4–10
color problem on printout 6–19
COLOR SELECT push button 1–12
configuration page, printing 4–9
consumables. See supplies
control panel
fuser oil 1–6
oil recycle 5–19
used toner 1–10
brush, density detection sensor cleaning 8–4
Busy light 4–2
button, release 3–3
See also push button
density. See density control panel
operator. See operator panel
control push button
Cursor Position 4–4
Enter 4–4
C
Menu 4–3
Menu Scrolling 4–4
corona. See separation corona unit
corrosive gases, effects on toner cartridges 5–2
cover
cable, route power
tray 1 1–7
tray 2 1–9
Cancel push button 4–3
cancelling a print job 4–5
capacity
cleaning connector 8–13
developing cylinder 5–10
fuser oil bottle 1–10
paper guide 6–7, 6–8
photoconductor drum 5–14
top 1–6
auxiliary tray
paper 3–6
transparencies 3–9
side output tray 3–13
top output tray 3–15
tray 1 or tray 2 3–2
cover page, setting from Printer Setup menu 4–16
curling
paper 2–5, 3–8
transparencies 3–13
Cursor Position push buttons 4–4
cyan toner cartridge
carbon paper 2–3
cartridge, toner. See toner cartridge
cassette, paper
feature 1–3
tray 1 1–7
tray 2 1–7
error message 7–6, 7–13
ordering 1–4
See also tray 1, tray 2
casters, printer stand 5–20
caution safety notice xii
changing a password 4–21
choosing
See also toner cartridge
D
output delivery 3–13 to 3–15
paper 2–2 to 2–3
Clean Earth Campaign 5–13, 5–38
cleaning
danger safety notice xii
dark image on printout 6–14
date, changing in System Setup menu 4–20
DC controller error message 7–12 to 7–13
default settings, defining for the printer 4–11
deleting a password 4–13
density control panel
density detection sensor window 8–4 to 8–5
fusing rollers 8–5
paper feeder area 8–3
separation corona wire 5–39 to 5–40
transfer drum 8–3
adjusting color density 6–22
location 1–9
cleaning belt, error message 7–6, 7–13
cleaning connector cover
removing 8–13
parts 1–12
printing a test print 6–24 to 6–25
density detection
replacing 8–17
error 7–6, 8–4
Clear Log/Queues Setup menu 4–11
CMYK, color lights 1–12
coated paper 2–2
collated documents 3–15
color density, adjusting 6–22 to 6–23
color distortion on printout 6–19
color light on the density control panel 1–12
color markers, toner cartridge 5–6, 5–8
sensor
cleaning 8–4 to 8–5
error message 7–6, 7–12
location 6–4, 8–4
density gauge 1–12, 6–26
description of printer 1–2
developing cylinder cover 5–10
diagram, wiring Appendix C–1
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dial, left-side registration adjustment 1–9
dirty printout 6–15, 6–16
display panel
feeder access door
opening 5–24
tray 1 1–7, 6–9
choosing a menu setting 4–7
location 4–3
navigating the menus 4–7
disposal of materials xiii
See also recycling
tray 2 1–7
feeder, paper. See paper feeder
film. See transparencies
filter
air, replacing 8–6 to 8–7
holder, air 1–9
ozone, replacing 8–6 to 8–9
fingerprints on transparencies 2–6
fixer. See fuser
distorted image on printout 6–18
door
close door error message 7–10
closing problem 6–2
feeder access (tray 1) 1–7
feeder access (tray 2) 1–7
front 1–7
font page, printing 4–8, 4–10
front door
laser interlock 6–14
fuser access 1–7
location 1–7
handle, photoconductor drum cartridge 1–11
DRAM POST error messages 7–3
drum knob, transfer 1–10
drying printouts 2–5
fuser
cleaning belt 7–6, 7–13
error messages 7–8 to 7–10, 7–14
failure 7–9
handholds 5–26
jam release lever 5–23
paper jam error message 7–16
pump, error message 7–13
replacing 5–19 to 5–32
filling the new fuser unit with fuser oil 5–30
installing the new fuser 5–27
locating tools 5–19
preparing the work area 5–20
removing the fuser access door 5–24
removing the fuser oil from the printer 5–21
removing the used fuser 5–26
replacing the fuser access door 5–29
unpacking the new fuser 5–20
screws 5–26, 5–27
E
effective printing area 2–4
eject handle
location 1–10
using during toner cartridge replacement 5–4
electrical safety xii
Energy Star low power consumption 4–23
English paper sizes 4–15
ENTER push button (density control panel) 1–12
Enter push button (operator panel) 4–4
envelopes, printing 2–2
EPROM POST error messages 7–2
Error Log, printing 4–8
error messages
shipping spacers 5–28
fuser access door
operator error 7–8 to 7–17
power-on self-test (POST) 7–2 to 7–4
See also messages
location 1–7
opening 5–21
removing 5–24
replacing 5–29
ETH POST error messages 7–3
Exit Setup menu 4–11
extension tray 3–6
strap, releasing 5–24
fuser oil
add fuser oil error message 7–10
adding 5–16 to 5–18
low fuser oil error message 7–6
on a transparency 2–6
ordering 1–4
F
facedown
delivery, selecting 3–15
output tray. See top output tray
faceup
delivery, selecting 3–13
output tray. See side output tray 1–7
fading printouts 2–5
fan error messages 7–11 to 7–12
fanning paper 3–4
features of printer 1–3
pump, error message 7–13
removing from printer 5–21 to 5–23
fuser oil bottle
cover 1–10
location 1–6
replacing 5–16 to 5–18
installing a new fuser oil bottle 5–17
removing the old fuser oil bottle 5–16
fuser rollers
Index X–17
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binding 7–11
cleaning 8–5
J
paper jam 6–8
print quality problems 6–15 to ??
unlocking 6–8
jam, paper
fuser area 6–6
locations 6–3
paper feeder area (tray 1) 6–9
paper feeder area (tray 2) 6–12
recurring 6–2
fuser test page, printing 4–8
fusing problems on printout 6–18
G
transfer drum area 6–4
JIS B5-size paper. See B5-size paper
Job Log Setup menu 4–11
Job Log, printing 4–9
gauge, density 1–12
glossary X–3
gluing printouts together 2–5
guide
K
in auxiliary tray 3–7, 3–8
paper length 3–3
paper width 3–3
knob
fuser pull 5–26, 5–27
transfer drum 1–10
turret rotation 1–11, 5–5, 5–8, 5–9
guide pins, on transfer drum cleaning assembly 8–15
H
L
handhold, fuser 5–26
handle
label, serial number 1–11
labels, printing 2–2
Language menu 4–24
large print jobs
eject 1–10
photoconductor drum cartridge door 1–11
release 1–10
handling
handling 3–15
paper 2–5
printouts 2–5
transparencies 2–6
heavy-weight paper
delivering to side output tray 3–13
Help Map
setting Print to PS Error 4–17
laser error messages 7–10
laser interlock, front door 6–14
laser safety xiii
latch, release 1–7
left-side registration
adjusting 6–20 to 6–21
adjustment dial 1–9
legal-size paper
printing 4–9
sample Appendix A–6
highlights of printer 1–2
holder, air filter 1–9, 8–6
humidity effects
border width 2–4
choosing from the Printer Setup menu 4–15
error message 7–14, 7–15
loading
paper 2–5
toner cartridges 5–2
transparencies 2–6
auxiliary tray 3–6
tray 1 or tray 2 3–2
letter-size paper
I
border width 2–4
choosing from the Printer Setup menu 4–15
error message 7–14, 7–15
loading
image quality. See print quality problem
inappropriate paper
paper that could damage the printer 2–3
paper that easily causes paper jams 2–2
paper that is affected by high temperature 2–3
indicator
auxiliary tray 3–6
tray 1 or tray 2 3–2
letter-size transparencies
border width 2–4
paper amount 1–7
error message 7–16
loading in auxiliary tray 3–6
lever, fuser jam-release 5–23
light
paper size 1–7, 3–4
ink. See toner
introduction 1–2
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Attention 4–2
Busy 4–2
color 1–12
Online 4–3
color pages 4–10
configuration page 4–9
font page 4–10
Help Map 4–9
operator panel 4–2
job log 4–9
Power 4–2
test page 4–10
light image on printout 6–14
lines on printout 6–16, 6–17
load paper error messages 7–14 to 7–16
loading
Printer Setup
Color Mode 4–16
Paper Size 4–15
Paper Source 4–14
Print Cover Page 4–16
Print Start Page 4–18
Print to PS Error 4–17
paper
auxiliary tray 3–6 to 3–8
tray 1 or tray 2 3–2 to 3–6
transparencies 3–9 to 3–11
log, supplies replacement Appendix B–1
low fuser oil error message 7–6
low toner error message 7–6
System Setup
Change Password 4–21
Power Svngs 4–23
Printer Name 4–20
System Date 4–20
System Time 4–20
M
messages
display priority 7–5
error 7–8 to 7–17
power-on self-test (POST) 7–2 to 7–4
status 7–7
warning 7–5 to 7–6
magenta toner cartridge
error message 7–6, 7–14
ordering 1–4
See also toner cartridge
maintenance
metric paper sizes 4–15
cleaning the paper path 8–3 to 8–5
replacing the air and ozone filters 8–6 to 8–9
replacing the separation corona unit
8–10 to 8–11
replacing the transfer drum cleaning assembly
8–12 to 8–17
MIPS POST error messages 7–2
moisture, effects on toner cartridges 5–2
motor error messages 7–10 to 7–11
See auxiliary tray
multipurpose tray.
N
manual
intended audience xi
organization xi
related publications xiii
terminology in xii
name of printer, changing 4–20
navigating display panel menus 4–7
Network Setup menu 4–11
notices
manual paper feed. See auxiliary tray
mark
safety xii
paper limit
trademark vii
auxiliary tray 3–8
tray 1 and tray 2 3–5
position for toner cartridge 1–10
marks on paper. See print quality problem
material disposal xiii
See also recycling
measurement, border width 2–4
memory upgrades 1–3
Menu push button 4–3
Menu Scrolling push buttons 4–4
menus
O
offline menus
accessing 4–12
available menus 4–11
Language 4–24
Printer Setup
Color Mode 4–16
Paper Size 4–15
Paper Source 4–14
Print Cover Page 4–16
Print Start Page 4–18
Print to PS Error 4–17
System Setup
choosing a setting 4–7
display panel 4–6
Language 4–24
navigating 4–7
operator panel 4–6
Change Password 4–21
Print Pages
Index X–19
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Power Svngs 4–23
Printer Name 4–20
System Date 4–20
System Time 4–20
capacity 3–13
choosing 3–13
closing 3–14
location 1–7
offline status 4–2
opening 3–13 to 3–14
OFFLINE status message 7–7
oil bottle
top output
capacity 3–15
choosing 3–15
cover 1–10, 5–30
fuser 1–6
holder 5–17, 5–30
large print jobs 3–15
location 1–8
oil recycle bottle
ozone filter, replacing 8–6 to 8–9
locating 5–19
opening 5–22
oil removal tool 5–19
Online light 4–3
P
panel
online menus
density control. See density control panel
display 4–3
operator. See operator panel
paper
accessing 4–8
printing a configuration page 4–9
printing a job log 4–9
printing a test page 4–10
printing the color pages 4–10
printing the Help Map 4–9
Online push button 4–2
online status 4–2
acceptable 2–2
adding. See paper, loading
adhesive 2–3
amount indicator 1–7
carbon 2–3
choosing 2–2 to 2–3
coated 2–2
operator message
display priority 7–5
error 7–8 to 7–17
status 7–7
warning 7–5 to 7–6
curling 2–5, 3–8
effects of humidity 2–5
effects of sunlight 2–5
fanning 3–4
handling and storing 2–5 to 2–6
heavy-weight paper 3–13
inappropriate 2–2
jams 6–3 to 6–12
loading
auxiliary tray 3–6 to 3–8
tray 1 or tray 2 3–2 to 3–6
moving to a new location 2–5
predrilled, problems with 2–2, 6–15
preprinted 2–3
operator panel
Cancel push button 4–3
canceling a print job 4–5
control push buttons 4–3
display panel 4–3
display panel menus 4–6 to 4–7
entering a password 4–13
identifying the parts 4–2 to 4–4
Language menu 4–24
lights 4–2
offline menus 4–11 to 4–12
Online light/push button 4–2
online menus 4–8 to 4–10
Print Pages menu 4–8 to 4–10
Printer Setup menu 4–14 to 4–18
System Setup menu 4–19 to 4–23
optional features of printer 1–3
printing area on a page 2–4
sizes
auxiliary tray 3–6
tray 1 or tray 2 3–2
specifications 2–2
storing 2–5
textured 2–2
thermal 2–3
See paper feeder
optional paper feeder.
orange photoconductor drum shield 5–34, 5–35, 5–36
ordering supplies, phone number 1–4, 5–3
organization of manual xi
output tray
width of borders 2–4
paper amount indicator 3–2
paper cassette, universal
features 1–3
location as tray 1 1–7
location as tray 2 1–7
See also tray 1, tray 2
paper delivery
choosing 3–13 to 3–15
for collated documents 3–15
for heavy-weight paper 3–13
for large print jobs 3–15
problem choosing 6–2
side output
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facedown 3–15
ordering 1–4
faceup 3–13
recycling 5–38
paper feeder
replace drum error message 7–6
replacing 5–33 to 5–40
cleaning the separation corona wire
5–39 to 5–40
optional 1–3
ordering 1–4
pulling out 8–12
pushing in 8–17
tray 2 1–3, 1–7
paper feeder area
cleaning 8–3
location 6–9
paper jam error message 7–16
paper guide cover 6–7, 6–8
paper guides
installing a new cartridge 5–35
recycling the cartridge 5–38
removing the old cartridge 5–33
shield 5–34, 5–35, 5–36
photoconductor drum cover 5–14, 5–34
polyvinyl chloride (PVC), storing printouts with 2–5
position mark, toner cartridge 1–10
positioning markers on transparencies 3–9
POST (power-on self-test)
description 5–31, 7–2
auxiliary tray 3–7, 3–8
length 3–3
width 3–3
paper jam
error messages 7–2 to 7–4
PostScript error
error message 7–16
fuser area 6–6
locations 6–3
printing the message on cover page 4–16, 4–17
printing when an error occurs 4–17
powder. See toner
recurring 6–2
power
transfer drum area 6–4
tray 1 paper feeder area 6–9
tray 2 paper feeder 6–12
paper size
cable
route (tray 1) 1–7
route (tray 2) 1–9
light 4–2
English 4–15
low consumption 4–23
indicator 1–7, 3–4
ISO 4–15
printer fails to turn on 6–2
receptacle 1–7
metric 4–15
switch 1–7, 1–13
setting from Printer Setup menu 4–15
paper source, setting from Printer Setup menu 4–14
paper that could damage the printer 2–3
paper that easily causes paper jams 2–2
paper that is affected by high temperature 2–3
turning printer on and off 1–13 to 1–14
Power Savings mode
setting or changing in System Setup menu 4–23
status message 7–7
power-on self-test (POST)
description 5–31, 7–2
See tray, tray 1, tray 2
paper tray.
paper-length guide 3–3
paper-limit mark
error messages 7–2 to 7–4
precautions, safety xii
auxiliary tray 3–8
predrilled paper 2–2, 6–15
preface xi
preprinted paper 2–3
tray 1 and tray 2 3–5
paper-width guide 3–3
parts
print count
density control panel 1–12
operator panel 4–2 to 4–4
printer 1–6 to 1–11
from the configuration page 4–9
from the test page 4–10
Print Cover Page, setting from Printer Setup menu
4–16
password
deleting 4–13
Print Pages menu
entering from Run Setup menus 4–13
setting or changing from System Setup menu
4–21
accessing 4–8
available options 4–8
printing a configuration page 4–9
printing a Job Log 4–9
phone number
for obtaining IBM service xiii
for ordering supplies 1–4, 5–3
photoconductor drum cartridge
door handle 1–11
printing a test page 4–10
printing an Error Log 4–8
printing the color pages 4–10
printing the font page 4–8, 4–10
printing the fuser test page 4–8
printing the Help Map 4–9
error message 7–14
low sensitivity 7–6
Index X–21
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print quality problem
all black (any color) prints 6–15
black spots 6–18
choosing to print a start page 4–18
choosing to print when there is a PS error 4–17
function 4–11
blank prints 6–14
printing
color distortion 6–19
color fading or missing 6–19
dark image 6–14
area on a page 2–4
envelopes 2–2
labels 2–2
dirt on back of paper 6–15
dirty prints or background 6–16
distortion 6–18
status 7–7
PRINTING status message 7–7
printouts
light image 6–14
poor print quality 6–2
toner rubs off 6–18
delivery problem 6–2
drying 2–5
effects of temperature 2–5
fading 2–5
gluing together 2–5
handling 2–5
storing 2–5
toner streaking or scatter 6–19
vertical lines on print 6–16
white horizontal lines on print 6–17
white vertical lines on print 6–17
Print Start Page, setting from Printer Setup menu
4–18
storing with polyvinyl chloride (PVC) 2–5
problems
Print to PS Error, setting from Printer Setup menu
4–17
adjusting the left-side registration on tray 2 print-
outs 6–20 to 6–21
printable area 2–4
printer
color density 6–22 to 6–25
common problems 6–2
paper jams 6–3 to 6–12
print quality problems 6–13 to 6–19
printout delivery 6–2
setting the separation corona mode 6–26
PROCESSING status message 7–7
publications, related xiii
pull knobs, fuser 5–26, 5–27
pump, fuser 7–13
canceling a job 4–3, 4–5
default settings 4–11
general description 1–2
highlights 1–2
maintenance. See maintenance
name, changing from System Setup menu 4–20
offline 4–2
online 4–2
optional features 1–3
parts and controls
push button
–/+ 1–12, 6–22, 6–26
Cancel 4–3
back side 1–9
density control panel parts 1–12
front side 1–6
inside front door 1–10
left side 1–9
operator panel 4–2 to 4–4
right side 1–6
COLOR SELECT 1–12
Cursor Position 4–4
Enter 4–4
ENTER (density control panel) 1–12
Menu 4–3
Menu Scrolling 4–4
Online 4–2
TEST PRINT 1–12
problems. See problems
resetting 1–14
resolution 1–2
speed 1–2
spooling 4–2
Q
stand
quality problem. See print quality problem
Queue Setup menu 4–11
casters 5–20
location 1–3
status 7–7
turning on and off 1–13 to 1–14
Printer Setup menu
R
accessing 4–14
READY status message 7–7
receptacle, power 1–7
recycling
available options 4–14
choosing the color mode 4–16
choosing the paper size 4–15
choosing the paper source 4–14
choosing to print a cover page 4–16
photoconductor drum cartridge 5–38
toner cartridge 5–13
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registration adjustment dial 1–9
registration, setting width 6–20 to 6–21
related publications xiii
release
wire cleaner 1–8
separation voltage control designation mode 6–26
serial number label 1–11
service, requesting xiii
setting a password 4–21
Setup menu
button, paper-width guide 3–3
handle 1–10
latches 1–7
lever, fuser jam 5–23
Clear Log/Queues Setup 4–11
Exit Setup 4–11
replacing
Job Log Setup 4–11
air filter 8–6 to 8–7
Network Setup 4–11
fuser 5–19 to 5–32
Printer Setup 4–11
fuser oil bottle 5–16 to 5–18
ozone filter 8–6 to 8–9
photoconductor drum cartridge 5–33 to 5–40
separation corona unit 8–10 to 8–11
toner cartridges 5–4 to 5–13
transfer drum cleaning assembly 8–12 to 8–17
used toner bottle 5–14 to 5–15
requesting service xiii
resetting the printer 1–14
resolution of printer 1–2
rollers, fuser 6–8, 6–15 to ??, 8–5
rotation knob, turret 1–11
route power cable
Queue Setup 4–11
System Setup 4–11
shield, photoconductor drum cartridge 5–36
side output tray
capacity 3–13
choosing 3–13
closing 3–14
location 1–7
opening 3–13 to 3–14
silicone oil. See fuser oil
size, paper. See paper size
solvents affecting toner 2–5
spacers, fuser shipping 5–28
specifications, paper 2–2
speed of printer 1–2
tray 1 1–7
tray 2 1–9
RTC POST error messages 7–2
Run Setup menu
spooling 4–2
spots on printout 6–18
stand, printer 1–3
start page, setting from Printer Setup menu 4–18
status messages 7–7
storing
Clear Log/Queues Setup 4–11
entering a password 4–13
Exit Setup 4–11
Job Log Setup 4–11
Network Setup 4–11
paper 2–5
Printer Setup 4–11
printouts 2–5
Queue Setup 4–11
System Setup 4–11
strap, fuser access door 5–24
sunlight effects
paper 2–5
photoconductor drum cartridge 5–35
toner cartridges 5–2
S
supplies
safety
list 1–4 to 1–5
disposal of materials xiii
electrical xii
laser xiii
notices xii
precautions xii
phone number for ordering 1–4, 5–3
replacement log Appendix B–1
replacing
air and ozone filters 8–6 to 8–9
fuser 5–19 to 5–32
screw, fuser 5–26, 5–27
screwdriver 5–19
fuser oil bottle 5–16 to 5–18
photoconductor drum cartridge 5–33 to 5–40
separation corona unit 8–10 to 8–11
toner cartridges 5–4 to 5–13
transfer drum cleaning assembly
8–12 to 8–17
SCSI POST error messages 7–4
sealing tape, toner cartridge 5–10
separation corona unit
cleaning the wire 5–39 to 5–40
installing a new one 8–11
location 1–8
used toner bottle 5–14 to 5–15
storing and handling toner cartridges 5–2
support, requesting xiii
switch, power 1–7, 1–13
System Setup menu
removing the old one 8–10
replacing 8–10 to 8–11
setting the mode 6–26
Index X–23
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accessing 4–19
available options 4–19
rotary error message 7–12
sealing tape 5–10
changing the date 4–20
changing the printer name 4–20
changing the time 4–20
sensing windows 5–4, 5–9
storing and handling 5–2
tools, for replacing fuser 5–19
top cover 1–6
function 4–11
setting or changing a password 4–21
setting or changing the Power Savings mode
4–23
top output tray
capacity 3–15
choosing 3–15
system time and date, changing 4–20
collated documents 3–15
large print jobs 3–15
location 1–8
T
problem choosing 6–2
towels 5–19
trademarks vii
telephone number
for obtaining IBM service xiii
for ordering supplies 1–4, 5–3
temperature effects
transfer drum
cleaning 8–3
knob 1–10
printouts 2–5
toner cartridges 5–2
transparencies 2–6
paper jam error message 7–16
release handle 1–10
transfer drum cleaning assembly
guide pins 8–15
replacing 8–12 to 8–17
installing new assembly 8–15
pulling out paper feeder 8–12
pushing in paper feeder 8–17
removing cleaning connector cover 8–13
removing used assembly 8–14
replacing cleaning connector cover 8–17
transparencies
terminology used in manual xii
test page, printing 4–10
TEST PRINT push button 1–12
test print, printing from density control panel
6–24 to 6–25
textured paper 2–2
thermal paper 2–3
time, changing in System Setup menu 4–20
toner
adding 5–4 to 5–13
dissolved by solvents 2–5
floating in air 8–2
low toner error message 7–6
rubbing off 6–18
handling 2–6
loading 3–9 to 3–11
ordering 1–5
positioning markers 3–9
using only with IBM printers 2–6
tray
streaking on printout 6–19
See also toner cartridge
toner bottle
error message 7–17
location 1–10
replacing 5–14 to 5–15
toner cartridge
auxiliary 1–7
capacity 3–2
choosing for input 4–14
choosing for output delivery 3–13 to 3–15
loading paper 3–2 to 3–6
side output
alignment in turret 5–8
arrangement of cartridges in turret 5–8
color markers 5–4, 5–8
disposal 5–2
error message 7–12, 7–13 to 7–14
location 1–10
choosing 3–13
closing 3–14
location 1–7
opening 3–13 to 3–14
top output
capacity 3–15
choosing 3–15
for collated documents 3–15
for large print jobs 3–15
location 1–8
ordering 1–4
position mark 1–10
protective bag 5–7, 5–9
recycling 5–13
replacing 5–4 to 5–13
installing a new cartridge 5–8
loading order 5–8
tray 1
paper jam in 6–9
selecting from Printer Setup menu 4–15
universal paper cassette 1–7
tray 2
recycling the used toner cartridge 5–13
removing the old cartridge 5–5
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feeder access door 1–7
left-side registration adjustment 6–20 to 6–21
paper feeder 1–3, 1–7
Y
yellow toner cartridge
error message 7–6, 7–14
ordering 1–4
paper jam in 6–12
selecting from Printer Setup menu 4–15
universal paper cassette 1–7
troubleshooting. See problems
turning the printer on and off 1–13 to 1–14
turret
See also toner cartridge
rotation knob 1–11, 5–5, 5–8, 5–9
toner cartridges in 1–10
U
universal paper cassette 1–3
upgrades, memory 1–3
usage kit
installing
air filter 8–6
fuser 5–19
ozone filter 8–6
separation corona unit 8–10
transfer drum cleaning assembly 8–12
ordering 1–5
used toner bottle
attaching a new bottle 5–37
error message 7–17
installing 5–15
location 1–10
removing 5–15
sealing 5–15, 5–34
user support, requesting xiii
V
vacuum cleaner, using to clean paper feeder 8–3
ventilation slots, air 1–9
vertical lines on printout
black 6–16
white 6–17
W
WARMING UP status message 7–7
warning messages 7–5 to 7–6
waste toner bottle. See used toner bottle
white lines on printout
horizontal 6–17
vertical 6–17
wire, separation corona 1–8, 5–39
wiring diagram Appendix C–1
Index X–25
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X–26 IBM Network Color Printer Operator’s Guide
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