|
48X/32X/48X Max CD-RW Drive
ꢀꢁꢂ
User’s Guide
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48X/32X/48X Max CD-RW Drive
ꢀꢁꢂ
User’s Guide
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Note: Before using this information and the product it supports, read the information
under the appendixes.
First Edition (September 2003)
© Copyright International Business Machines Corporation 2003. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
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Safety: Read first
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.
Antes de instalar este producto lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
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iv 48X/32X/48X Max CD-RW Drive: User’s Guide
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Contents
© Copyright IBM Corp. 2003
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vi 48X/32X/48X Max CD-RW Drive: User’s Guide
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About this book
This manual contains instructions for installing, configuring, and troubleshooting
the IBM®48X/32X/48X Max CD-RW Drive. The manual is divided into the
following sections:
Installation and user’s guide
This guide contains the product description and installation instructions in the
following languages:
v Brazilian Portuguese
v Czechoslovakian
v English
v French
v German
v Italian
v Japanese
v Simplified Chinese
v Slovak
v Spanish
v Traditional Chinese
v Turkish
Appendixes
The appendixes contain device-driver special configuration settings and help and
service information. They also contain the product warranties and notices.
Note: The illustrations in this manual might be slightly different from your
hardware.
Registering your option
Thank you for purchasing this IBM product. Please take a few moments to register
your product and provide us with information that will help IBM to better serve
you in the future. Your feedback is valuable to us in developing products and
services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the IBM Web site at
IBM will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
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Installation and user’s guide
This section provides the product description, installation instructions, and
instructions for using and maintaining the IBM 48X/32X/48X Max CD-ReWritable
(CD-RW) Drive.
Introduction
This section describes this option and the software that comes with it. This section
also contains some information you will need before you install the option.
Product description
The IBM 48X/32X/48X Max CD-RW Drive can write and read CD-RW and
CD-Recordable (CD-R) discs, and can read mass-produced stamped CDs. CDs
created with this drive are compatible with Multi-Read CD-ROM and DVD-ROM
drives that can read CD-RW discs and other media, and with older non-Multi-Read
CD-ROM drives that can read only CD-R and CD-ROM discs.
The drive can write to a CD-R disc at up to 48 times the standard CD-ROM speed,
recording data at up to 7200 KB1 per second. At this rate, the drive can record an
80-minute CD-R disc in a little more than three minutes. The drive writes to
CD-RW and CD-R discs at different speeds. The drive can write to an ultra-speed
CD-RW disc at up to 32 times the standard CD-ROM speed, recording data at up
to 4800 KB per second. At this rate, the drive can record an 80-minute CD-RW disc
in less than four minutes. The drive can also read data at up to 48 times the
standard CD-ROM speed.
This drive incorporates EasyWrite technology. EasyWrite is an open industry
standard created to make CD-RW easier to use. Benefits include background
formatting and physical defect management by the drive. For more information, go
to www.mt-rainier.org.
The CD-RW drive can be installed only in a computer that uses the integrated
drive electronics (IDE) or the enhanced IDE (EIDE) architecture.
In addition to this manual, provided on the User’s Guide and Software CD, the
option kit includes:
v 48X/32X/48X Max CD-RW drive
v One audio cable
v Four mounting screws
v One IDE cable
v Laser Safety Guide
Contact your place of purchase if an item is missing or damaged. Be sure to retain
your proof of purchase. It might be required to receive warranty service. See
page 25 for warranty information.
1. KB equals approximately 1024 bytes when referring to data transfer speeds.
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Software description
The User’s Guide and Software CD contains the following software:
v IBM RecordNow: With RecordNow, you can record your own CDs in a variety
of ways. You can use the CD copier function to make backup copies of your
CDs, or you can make data CDs from files on your hard disk drive. You can
create audio CDs from MP3 files or from other audio CDs. RecordNow can also
create disk images on your hard drive and record previously created disc images
to CD.
v IBM Drive Letter Access (DLA): You can use DLA to access your CD-RW drive
using a drive letter. You can copy files to recordable media using the windows
command line or by using the drag-and-drop method.
v UDF Reader: You can use the UDF Reader to read CDs you wrote with DLA in
other PCs.
Before you begin
Read the following information before you start your installation. You must
complete the following steps to install the drive:
1. Determine which IDE port to use and the corresponding configuration setting.
2. Place or change the configuration jumper on the drive (you might need to
make changes to the configuration jumpers of other devices).
3. Install the drive in a drive bay.
4. Configure the system.
5. Install software.
If you do not understand these procedures or are unsure about your ability to
perform all the procedures described, contact a qualified computer technician to
install the CD-RW drive for you.
System requirements
Before you begin installing the drive, be sure your computer meets the following
system requirements.
v Minimum microprocessor: Intel® Pentium® processor (or the equivalent)
v Minimum RAM: 32 MB
v Available IDE connection
v Available internal power connection
v Available 5.25-in. drive bay
v One of the following operating systems:
– Microsoft® Windows® Millennium Edition (Me)
– Microsoft Windows 2000 Professional
– Microsoft Windows XP
You might need a flathead or Phillips screwdriver to complete the installation. You
might also need to refer to the documentation that comes with your computer. Be
sure to have this documentation available.
Handling Instructions
To protect your CD-RW drive during installation, observe the following
precautions:
v Handle the drive with care. Dropping or jarring the drive can damage the
components inside the drive housing.
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v Keep the CD-RW drive in its antistatic bag until you are ready to install the
drive in your computer. Limit your movement. Movement can cause static
electricity buildup.
v Do not force insertion of the power cable. Doing so might damage the connector
or the drive.
Product views
The following sections illustrate the front and back views of the CD-RW drive.
Front view of the drive
Refer to the following illustration to identify parts that might be referred to in the
installation instructions.
ReWriteable
Note: Front bezel design might be different (varies by supplier).
ꢀ1ꢁBusy indicator: This light comes on when the drive reads from, writes to, or
plays a CD.
ꢀ2ꢁCD tray: Use this tray to load and unload a CD.
ꢀ3ꢁManual-eject hole: This hole provides access to the eject mechanism to remove
a CD from the drive when normal ejection procedures do not work.
ꢀ4ꢁEject/Load button: When pushed, this button opens or closes the CD tray.
Back view of the drive
Refer to the following illustration to identify parts that might be referred to in the
installation instructions.
ꢀ1ꢁReserved
ꢀ2ꢁAudio-out connector: Use this connector to attach the CD-RW drive to a sound
adapter.
ꢀ3ꢁConfiguration pins: These pins are used to set the drive configuration.
ꢀ4ꢁIDE connector: Use this connector to attach the CD-RW drive to the IDE cable.
ꢀ5ꢁDC-power connector: Use this connector to attach the CD-RW drive to the
computer power supply cable.
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Installing the Drive
To install the drive into your computer, do the following:
Step 1. Opening the computer
To open your computer, do the following:
1. Turn off the computer and all attached devices.
2. Unplug the power cords for the computer and all attached devices.
3. Remove the cover from the computer. See the documentation for your
computer for instructions on removing the cover.
Step 2. Unpacking the drive
To unpack the drive, do the following:
1. In order to discharge any accumulated static electricity, touch an unpainted
metal surface for at least two seconds. Take the bag that the drive is packed in
and touch the bag to an unpainted metal surface for at least two seconds.
2. Remove the drive from the bag.
If you must put the drive down, place the antistatic bag on a flat padded surface,
and place the drive on the bag with the component side facing up.
Step 3. Selecting an IDE port
Newer computers typically have two IDE ports. If your computer has two IDE
ports, use the secondary IDE port to connect the CD-RW drive. Typically the
secondary IDE port is adjacent to the primary IDE port that connects to your hard
disk drive. The IDE port you select and the cable position you select determine
which configuration jumper setting you use for the drive. See “Step 4. Setting the
configuration jumper” for instructions on setting the configuration jumper.
v If you have two IDE ports, connect the CD-RW drive to the secondary IDE port
with the IDE cable that comes with your drive. If the CD-RW drive is the only
device on the secondary IDE port, you will use the master configuration setting.
If there is another device on the secondary port in addition to the CD-RW drive,
you will use the slave configuration setting.
v If you must attach the CD-RW drive to the same IDE port as a faster device,
such as a hard disk drive, use the slave setting for the CD-RW drive and the
master setting for the faster device. In some instances, the hard disk drive might
require a master-with-slave-present setting when another device on the same
cable is configured as a slave. For further information on setting configuration
jumpers on other devices, see the documentation that came with your computer
or with the device in question.
v Some non-IBM computers support the cable-select setting, where the position of
the device on the cable determines whether a device is master or slave. See the
documentation that comes with your computer to determine if your computer
supports this setting.
Step 4. Setting the configuration jumper
The following illustration shows the master ꢀ1ꢁ setting, the slave ꢀ2ꢁ setting, and
the cable-select ꢀ3ꢁsetting. Configure the CD-RW drive by placing a jumper over
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one pair of pins corresponding to the setting you chose in Step 3.
v If you are configuring the drive as master, set the jumper to the master ꢀ1ꢁ
device setting. (This is how the drive is set when it is shipped.) If there is a
second device on the IDE port, check that the device is configured as slave.
v If you are configuring the drive as slave, set the jumper to the slave ꢀ2ꢁdevice
setting. Check that the other device on the IDE port is configured as master (or
master-with-slave-present).
v If you are configuring the drive as cable-select, set the jumper to the cable-select
ꢀ3ꢁ device setting. If there is another device on the IDE port, check that the
device is also configured for cable-select.
Step 5. Mounting the drive in the bay
Attention: Be sure to use the mounting screws in the option package when you
are driving screws directly into the drive. Using screws that are too long might
damage the drive.
You can mount the CD-RW drive in the computer either horizontally or vertically.
If you mount the drive vertically, you must secure any CDs you place into the
drive before you close the drive tray, or the CD-RW drive will not be able to read
the CD properly. For further instructions on securing your CDs in a vertically
mounted drive, see “Loading a CD” on page 9.
1. Slide the drive into the bay. Your computer might have specific required
procedures for installing storage devices. Refer to the documentation that came
with your computer for further instructions.
2. Align the drive-bay screw holes with the threaded holes in the drive housing or
mounting bracket. Be sure to use the mounting screws provided with this
drive. Using the wrong size screws might damage the drive. Thread the screws
in loosely to check their position. Usually two screws are used on each side.
3. Check to ensure that the alignment is correct, and then tighten the screws to
secure the drive. Do not overtighten.
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Step 6. Attaching the cables to the drive
Connect the cables to the CD-RW drive as follows:
1. If you want to connect the CD-RW drive to your sound adapter or to the sound
function on your system board, locate the included audio cables and determine
which cable best fits the CD audio-in port on your sound adapter. Connect one
end of the selected audio cable to the CD-RW drive audio-out connector ꢀ1ꢁ,
and the other end of the cable to your sound adapter CD audio-in port. Save
the other cable in case you use a different sound adapter in the future.
Note: Some computers have a smaller connector that is incompatible with the
included audio cable. If your computer has this kind of connector, you
must purchase a new audio cable.
2. Attach a 40-pin IDE-cable connector ꢀ2ꢁ to the IDE connector on the drive.
Align the cable so that the color-coded edge is closest to the power cable
connector ꢀ3ꢁ. Use the IDE cable provided with this option if there is no cable
attached to the IDE port or if there is only one device connector on the IDE
cable. If you use the included IDE cable, attach one end of the cable to your
system board IDE port or to your IDE adapter, and the other end of the IDE
cable to the CD-RW drive.
3. Locate one of the available power cables attached to your computer power
source. Attach the four-pin power cable ꢀ3ꢁ to the CD-RW drive DC power
connector.
Step 7. Completing the hardware installation
To complete the hardware installation, do the following:
1. Be sure that the drive is securely mounted and the connectors are firmly
attached.
2. Be sure the cables do not interfere with the computer cover and do not block
any fan blade or air-flow paths.
3. Reinstall the computer cover.
4. Reconnect all devices and check any devices that might have become
disconnected, such as the keyboard, mouse, and monitor.
5. Connect all power cords to electrical outlets.
Step 8. Updating your computer configuration
After you have completed the hardware installation, restart your computer.
Usually, the configuration-setup information screen is displayed when you turn on
your computer. If you do not see this screen, check your computer documentation
for information about accessing the configuration or setup utility program.
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To see the configuration information for most IBM computers, press F1 during
startup when the IBM graphic displays in the upper right corner of the screen.
When you have finished reviewing the information, save the changes and exit.
Step 9. Installing the CD-RW drive software
The User’s Guide and Software CD contains two software applications for use with
the CD writing functions of your CD-RW drive:
v IBM RecordNow
v IBM Drive Letter Access (DLA)
There is another application that will be useful in some circumstances.
v UDF Reader
For more information on these applications, see “Software description” on page 2.
To install these applications, do the following:
1. Insert the User’s Guide and Software CD into your CD-RW drive.
2. If the CD starts automatically, follow the on-screen instructions. If it does not
start automatically, do the following:
a. Click Start->Run and type e:\engage.bat where e is the letter of your
CD-ROM drive.
b. Click OK.
3. Select your language.
4. Select the application you want to install.
5. Follow the on-screen instructions.
Using CD-R and CD-RW discs
The CD-RW drive can write to both CD-R and CD-RW discs. CD-RW discs can be
erased and reused many times, while CD-R discs can be written to only once.
Carefully handle and clean discs, especially writable media types such as CD-R
and CD-RW discs, so that they remain readable. You can prolong the life of your
discs by using the following precautions:
v Always store CD-ROMs in their original packaging
v Always store CD-ROMs out of direct sunlight
v Always store CD-ROMs away from direct heat sources
v Remove CD-ROMs from the computer when not in use
v Check CD-ROM for cracks BEFORE each use
v DO NOT force CD-ROMs into the computer/packaging
v DO NOT bend or flex CD-ROMs
Notes:
1. CD-R discs are playable on most audio CD players. CD-RW discs are playable
only on some audio CD players.
2. Some consumer audio players will only play discs recorded on media labelled
specifically for audio.
3. CD-R media is rated by write-speed. For 48x write mode, 48x media is
required. For best results, limit write-speed to the media speed rating. The
Record Now Software included in the option kit will allow you to limit the
maximum recording speed.
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4. CD-RW media is also rated by write-speed. The IBM 48X/32X/48X Max
CD-RW drive supports writing only CD-RW discs rated at 4x or higher. The
maximum write speed will be printed on the media packaging or the disc itself.
5. The following table shows the compatibility matrix for ultra, high, and
low-speed CD-RW media:
Media Rating
Write
No rating, 2x
Not supported
Multispeed, 1x2x4x, 4x, 1x-4x
Yes
High Speed, 4x-10x, 4x-12x, 8-10x
Ultra Speed, 16x-24x, 32x
Yes
Yes
Handling and caring for a CD
CDs are high-density media that must be handled with care and kept clean to
ensure that they remain readable. These precautions will help to prolong the life of
your CDs.
Attention: Wiping a CD using a circular motion might cause loss of data.
Attention: Do not use CDs that have cracks.
v Handle the CD by the edges or by the center hole. Do not touch the surface of
the CD.
v To remove dust or fingerprints, wipe the CD from the center to the edge with a
soft, lint-free cloth.
v Do not write on the surface.
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v Do not place the CD in direct sunlight.
v Do not use commercial cleaners to clean the CD.
v Do not bend the CD.
Using the drive
This section provides information on how to handle your CD-RW drive, and how
to load CDs into your CD-RW drive.
Caring for the CD-RW drive
To protect your CD-RW drive during operation, observe the following precautions:
v Remove any CD in the drive before moving the drive.
v Do not insert foreign objects into the drive.
v Do not remove the drive cover or attempt to service the drive.
v Do not operate the drive under any of the following conditions:
– High temperature, high humidity, or direct sunlight
– Excessive vibration, sudden shock, or inclined surface
– Excessive dust
Loading a CD
To load a CD into a horizontally mounted CD-RW drive, do the following:
1. Press the Eject/Load button. The tray slides out of the drive.
2. Insert the CD into the loading tray.
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing
the tray in.
Attention: Do not force the tray to open; do not insert objects into the CD tray. If
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To load a CD into a vertically mounted CD-RW drive, do the following:.
Note: Drive CD tray design might be different than shown (varies by supplier).
1. Press the Eject/Load button .
2. Insert the CD into the tray, make sure the disc is placed securely behind the
vertical mounting tabsꢀ1ꢁ.
3. Close the loading tray by pressing the Eject/Load button, or by gently pushing
the tray in.
Ejecting a CD manually
If you press the Eject/Load button and the tray does not slide out, turn off the
computer. Straighten a large paper clip to form a tool, as shown in the illustration.
The straightened end must extend at least 45 mm (1.8 in.). Insert the extended end
into the manual-eject hole on the front of the drive (see “Front view of the drive”
on page 3). Push the paper clip into the hole until the tray opens. Gently pull out
the tray until you can remove the CD.
45 mm
1.8 in
Using the software
This section explains the software associated with the CD-RW drive.
Using Windows XP native recording with your CD-RW drive
Your CD-RW drive is fully compatible with the recording functions built into
Windows XP. You can record data CDs without adding any additional software if
you are running Windows XP. If you install the DLA software that comes with
your CD-RW drive, Windows Native recording will be disabled and DLA will
perform the formatting and writing functions. The CDs that you create with
Windows native recording can be used in most versions of Windows without any
special readers.
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To copy files to your CD using Windows XP native recording, drag the files to the
drive letter using Explorer. Windows will stage the files in a temporary location.
When you are ready to write the files to your CD, open the drive letter and click
Write these files to CD.
Note: Trying to eject the disc will prompt you to record the files.
Using IBM Drive Letter Access (DLA)
IBM Drive Letter Access (DLA) is included on the User’s Guide and Software CD so
you can write data to CD-RW and CD-R media.
CD-RW discs can be formatted two ways. The first way is normal UDF, and the
second way is UDF with EasyWrite extensions. EasyWrite extensions allow the disc
to be formatted in the background while data is being written to it. While this is
more convenient, EasyWrite written discs cannot be read in other computers
without the UDF reader.
To format a blank CD-R or CD-RW, do the following:
1. Insert a blank disc into your CD-RW drive.
2. Open My Computer.
3. Right-Click on the Drive icon and select Format.
4. Check the EasyWrite box to background format the disc or leave it unchecked
to do a normal format.
To write to formatted media, do the following:
1. Insert a previously formatted disc into your CD-RW drive. The disc will be
mounted for write access.
2. Drag and drop files to the CD-RW/CD-R drive letter icon, or use move the files
through Windows Explorer.
To make CD-R media compatible in other computers, do the following:
1. Right-click on the drive letter in My Computer.
2. Click Make Compatible.
Note: After making compatible and appending 9 times, a CD-R disk will become
read-only.
Note: CD-RW media can be written many times; CD-R media can only be written
to once.
Note: On EasyWrite discs, it will take 20 to 60 seconds to suspend or shut down
your PC. Interrupting this process will cause data loss.
Note: The drive light is not active during EasyWrite background formatting.
Using the UDF Reader
The UDF Reader software is provided to read DLA-written discs on PCs that do
not have DLA installed. When you install DLA into your system, a copy of the
UDF Reader installer is copied to your system as well. You can install the UDF
Reader on other PCs to read your own UDF created discs.
Note: The UDF Reader is not required on any computer that has DLA installed. It
is only used on computers that share media with computers that write with
DLA.
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Note: EasyWrite-formatted media cannot be read in any computer without an
EasyWrite UDF reader installed.
Note: To read CD-R discs formatted with DLA in computers without CD-RW
drives, use the Make Compatible function listed in the drive properties
menu.
Using the RecordNow software
RecordNow allows you to record Audio CDs, Data CDs, and copy existing CDs.
Detailed information about using RecordNow is included in the RecordNow help.
You can access RecordNow help by pressing F1 inside the RecordNow menu.
To start RecordNow in Windows Me, or Windows 2000, select Start->Programs->
IBM RecordNow.
To start RecordNow in Windows XP, select Start->All Programs->RecordNow.
Once RecordNow is started, select one of the following three processes:
v Make an exact copy: Select this to back up your own CDs, or make copies of
CDs you have previously created. After you select this option, RecordNow will
prompt you to insert your disc to be copied, and then will prompt you when to
insert a blank disc.
v Make a music disc: Select this option to create an audio CD. The second screen
will ask if you want to make an audio CD from MP3 and Wave files on your
hard disk, or from other audio CDs. There is also a selection to make a disc for
an MP3 player, which is a specially formatted data disc that can be played in
stand-alone MP3 players.
v Make a data disc: Select this option to create a disc containing data files from
your hard disk. RecordNow will ask whether you want to format the disc for
DLA or make a data disc for sharing with others. RecordNow will prompt you
to insert a blank disc. Then a screen will appear that will enable you to
drag-and-drop files, or browse to find files on your hard disk.
v Once RecordNow is started, you can also perform two special operations:
– Clicking on the Favorites button will allow you to load a previously saved
audio, data, MP3, or CD image to burn a new copy.
– Dropping an ISO or GI CD image into the files box for a data CD will record
the image file directly onto the CD.
– To make an ISO image of a CD with RecordNow, select Copy a CD and set
the destination recorder to record file to hard disk.
Note: To limit the recording speed in RecordNow select Options, and in the
Advanced tab window pick the speed of your choice from the drop down
box entitled, Limit the Maximum recorder speed.
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Appendix A. Product specifications
This appendix includes the following information:
v Physical specifications
v Power requirements
v Environmental requirements
v Drive write/read speeds
v Drive performance
v Format capabilities
Physical specifications
The physical specifications2 of the 48X/32X/48X Max CD-RW drive are listed in
the following table.
Physical specifications:
Height
Width
Length
Weight
42 mm (1.7 in.)
149 mm (5.9 in.)
185 mm (7.7 in.)
1.0 kg (2.2 lb.)
Power requirements
The following table lists the power specifications by voltage level for the
48X/32X/48X Max CD-RW drive. The power specifications are measured at the
drive power connector and are nominal values.
Power specifications:
At Voltage
+12 V dc
+5 V dc
1.0 A
Operational current rating is 1.5 A
2. Product-description data represents IBM’s design objectives and is provided for comparative purposes; actual results might vary,
based on a variety of factors. This product data does not constitute a warranty. Data is subject to change without notice.
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The following table lists the environmental specifications for the CD-RW drive. You
can mount the drive vertically or horizontally.
Environmental requirements
Environmental Requirements:
Specification
Operational
Nonoperational
Temperature (noncondensing) +5° C to +45° C
(+41° F to +113° F)
-40° C to +60° C
(-40° F to + 140° F)
5% to 90%
Relative humidity
(noncondensing)
8% to 80%
Write/Read speeds
The following table lists the write/read speeds for the CD-RW drive.
Drive Write/Read Speeds:
Function
Supported Speed
20-48x (CAV)
Read (CD-ROM/CD-R)
Read (CD-RW/Audio)
Write (CD-R disc)
Write (CD-RW disc)
17-40x (CAV)
20-48x (CAV)
16-32x (Z-CAV) or 20-32x (P-CAV)
Media Speed Compatibility
The following table lists the media speed compatibility for the CD-RW drive.
Function
CD-R Media Compatibility CD-RW Media
Compatibility
Reads
Writes
ALL
ALL
4x, 8x, 12x, 16x, 24x, 32x,
40x, 48x
Multispeed (1x2x4x, 4x,
1x-4x)
High Speed (4x-10x, 8x-10x,
10x, 12x)
Ultra Speed (24x, 32x)
Note: Media or drive speed must support the listed write speed of the media.
Drive-performance specifications
The following table lists the performance specifications of the CD-RW drive.
Drive performance:
Feature
Specification
Burst data transfer rate
16.7 MB (1 MB is approximately 1 000
000 bytes of data) per second (ATA PIO
Mode 4) 16.7 MB per second (ATA
multi-word DMA Mode 2), 33.3 MB per
second (Ultra DMA Mode 2)
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Average access time (including latency)
Cache memory (Read/Write)
Disc diameter
100 ms (20-48x, CAV)
2 MB
12 cm (4.7 in.) (8cm [3 in.])
9600 rpm
Rotational speed (CD-ROM/CD-R)
Mean time between failures (MTBF)
Buffer underrun protection
125 000 POH (duty 10%)
SuperLink® or SmartBURN®
The following table summarizes the CD format capabilities of the RecordNow
program. Refer to the Sonic software online user’s guide for the most recent
information on CD format capabilities.
Create
Format
Copy capability
capability
Yes
No
CD-DA (Red Book)
CD+G
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CD TEXT
Yes
Yes
No
CD-ROM (Yellow Book)
CD-ROM XA (Mode 2)
CD-I (Green Book)
CD-I Bridge
No
No
Video CD (White Book)
CD-R (Orange Book P II)
CD-RW (Orange Book P III)
Multisession CD
CD Extra (Blue Book)
Photo CD
No
Yes
Yes
Yes
No
No
Mixed-Mode CD
Bootable CD
No
No
Disc at Once
No
Track at Once
Yes
No
Session at Once
The CD-RW drive uses the following methods to write files to CDs:
v Disc at Once: The drive writes to the entire disc in a single pass; data cannot be
added at a later time.
v Track at Once: The drive copies one track at a time to the disc.
v Multisession: The drive writes several sessions to a disc; each session has at
least one track.
Listed below are descriptions of different CD formats that appear in the table.
CD-Digital Audio: This format records audio CDs that can be played on audio CD
players.
CD Extra: This format records audio and data in a multisession format.
Appendix A. Product specifications 15
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CD TEXT: This format records audio CDs with the album names and song titles
encoded.
CD-ROM (Mode 1): This format is used for most CD-ROM applications.
CD-ROM XA (Mode 2 Form 1 and Mode 2 Form 2) or CD-ROM Extended
Architecture: This standard was created for playback of multimedia content.
CD-I (Mode 2 Form 1 and Mode 2 Form 2) and CD-I Ready3: This format is used
for home entertainment systems.
CD-I Bridge: This format records a combination of Kodak Photo CDs and Video
CDs that can be played on TV set-top players and personal computers.
Photo CD (single and multisession): This format records CDs that are playable on
TV set-top video CD players and most DVD systems.
3. The CD-RW drive does not have the necessary audio circuitry and decoding functions for CD-I playback, but it can be read from
and write to CDs in this format.
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Appendix B. Problem solving
Computer problems can be caused by hardware, software, or user error. You might
be able to use the information in this section to solve problems yourself, or gather
helpful information you can pass on to a service technician.
Review the following list for any problem descriptions that might fit your
situation.
Troubleshooting
Your computer or CD-RW drive does not operate correctly or
the busy indicator light does not come on.
Take the following actions:
1. Check that the CD is loaded with the label side up.
2. Check that all devices are correctly connected to the computer and the electrical
outlet. If all devices are correctly connected and you are still experiencing
problems, go to step 3.
3. Turn off the computer, unplug the cables from the electrical outlets for your
computer and all attached devices, and remove the computer cover.
4. Check that all power and IDE cables are securely attached. Disconnect the IDE
cable and check for bent or misaligned pins. If you do not find any problems,
reconnect the IDE cable. Reattach all cables and power cords and replace the
computer cover. Turn on the computer, restart the system, and then attempt to
open the CD tray by pressing the Eject/Load button. If the tray fails to open
and the busy indicator light does not come on, turn off the computer and try
using another 4-pin dc power cable.
5. Check that the color-coded edge on the IDE cable aligns with pin 1 on the IDE
port and is closest to the power cable on the 48X/32X/48X Max CD-ReWritable
6. Check that the IDE cable is connected to the proper IDE port connection. See
“Step 3. Selecting an IDE port” on page 4 for more information.
7. Check the CD-RW drive and any other device on the IDE cable for the proper
master/slave jumper settings. See “Step 4. Setting the configuration jumper” on
page 4 for more information.
8. If the middle connector on the IDE cable is attached to the IDE port on the
system board, remove the connector and reattach the cable. If there is only one
device on the IDE port, attach the connector at one end of the cable to the IDE
port and the connector at the other end to the device, leaving the middle
connector (if there is one) open. If there are two devices on the IDE port, attach
the connector at one end of the cable to the IDE port. If there is a hard disk
drive, attach it to the connector at the other end of the cable and attach the
CD-RW drive to the middle connector.
You cannot format a CD-RW disc
Take the following actions:
1. Check your media. This CD-RW drive cannot format 1X or 2X speed media.
2. Erase the CD-RW with the following procedure, then try formatting again.
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v Remove all discs from drives.
v Start RecordNow.
v Select Erase.
v Select For use with record now.
v Insert your media when prompted.
v At the prompt ″The disc you have inserted is not blank, would you like to
erase it now?″, select Yes.
v After the media erase completes, Select the Cancel button in RecordNow
v Exit RecordNow.
v Eject the media.
3. If you are using a third party bus-master driver, check with the driver
manufacturer to ensure it supports CD-RW drives.
You cannot create a multi-session disc.
Be sure that there is enough space left on the media for another session. Writing a
session requires about 15 MB in addition to the data that is recorded.
You cannot successfully write to a CD-R or CD-RW disc.
Take the following action:
1. Verify that the process is not being interrupted by a screen saver, an antivirus
program, an Internet or e-mail program, or other software. Disable the
functions that might interrupt the write operation.
2. Verify that your computer has the minimum processor listed in the system
information.
3. Verify that the hard disk drive has been defragmented.
4. Replace the disc if it is damaged or scratched.
5. Verify that the write-speed is correct for this disc.
You cannot eject a CD.
Take the following actions after ensuring that the drive is not in the process of
writing:
1. Close all applications.
2. Eject the CD with the software application. Double-click My Computer. Click
the CDR/RW icon. Click Eject.
3. Use the Eject/Load button.
4. Turn off the computer. Wait 45 seconds; then turn on the computer and try
using the Eject/Load button again.
5. If other methods do not work, use the manual-eject hole, using instructions
given in “Ejecting a CD manually” on page 10.
You cannot read from the CD after successfully writing to it.
Take the following actions:
1. If you can read the CD in another CD player or you can see previous sessions,
the directory information might be damaged on the volume, making it
unreadable. Check the Sonic software online user’s guide for more
troubleshooting ideas.
2. You might have a damaged CD-R or CD-RW disc. Try a new CD-R disc or
CD-RW disc, or another brand of disc.
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3. If you can read from a CD-RW disc in the CD-RW drive, but not in another
optical drive, be sure that a UDF Reader program is installed on the computer
that contains the other optical drive. For more information on the UDF Reader
4. Verify that you are not attempting to write the disc under extreme
environmental conditions such as the following:
v low temperature: 5° C (41° F) or below
v high temperature: 45° C (113 °F) or above
v excessive shock: >0.5 G
v excessive vibration: >0.1 G
page 12 for help. A non-closed audio disc cannot be played in your car or home
CD player.
You cannot access the CD-RW drive, or the drive icon does
not display (Windows XP)
If the CD-RW drive has been properly installed, there will be an icon for the drive
in the My Computer window. If you double-click the My Computer icon and there
is no drive icon present in the displayed window, check to see that the drive has
been properly installed, and that the configuration jumper has been correctly set.
For more information, see “Step 4. Setting the configuration jumper” on page 4.
Next, restart your computer. If a drive icon is still not found, continue with the
following steps.
1. Click Start → Settings → Control Panel.
2. Click System.
3. Click the Device Manager tab.
4. Double-click View Devices by Type.
a. Click Hard Disk Controllers on the Device Manager list. Ensure that there
are no conflicts with the controller. Ensure that the device status indicates
that the controller is working properly.
b. Select CD-RW from the Device Manager list. Verify that there is a CD-RW
device and that no conflicts exist. The device status will indicate that the
device is working properly.
5. Click OK.
6. Restart the computer.
If the device icon is still not present, check cable connections, device jumper
settings, and resolve any existing conflicts.
If you have installed Microsoft Media Player 9.x and this problem occurs, follow
this procedure:
1. Insert the CD-RW User’s Guide and Software CD.
2. Open My Computer and Explore the CD-RW Drive.
3. Double-click on cdrtlfx.exe
4. Reboot your computer.
The CD cannot be read.
Take the following actions:
Appendix B. Problem solving 19
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2. The CD might be defective; try another CD.
3. The CD is not ISO-9660 or High Sierra Group-compatible. Check with your
place of purchase.
There is no sound from the CD.
Take the following actions:
1. Check that you are using an audio CD and not a data CD.
2. Adjust the sound-adapter volume control. See the documentation that comes
with your sound adapter and audio-CD player program.
3. Turn off the computer, unplug the cables from the electrical outlets for your
computer and all attached devices, and remove the computer cover. Check that
the audio-signal cable connects the 48X/32X/48X Max CD-RW Drive to the
sound adapter.
The connectors on the audio cables provided do not fit the
connector on your audio adapter.
Some audio adapters might require a special cable. See the documentation that
comes with your sound adapter.
You might have to purchase a separate audio cable for the 48X/32X/48X Max
CD-RW Drive. The audio-out connector on the 48X/32X/48X Max CD-RW Drive
requires a MPC-2 compliant Molex 70553 or equivalent connector. (To locate the
IBM computer or IBM sound adapter, see Appendix E, “IBM Statement of Limited
You receive ″buffer underrun″ error messages when copying
CDs or making data CDs.
Take the following actions:
v If the file source is a network or removable device, copy the files to the local
hard disk first.
v If using CD copier, select Advanced and check the Copy to Hard Disk option.
v If using RecordNow, select Options->Advanced, and make sure that Burn-Proof
is checked.
v Try reducing the write speed.
v Make sure the source and target drives are being operated in DMA mode. See
for more information.
Your computer will not shut down or stand by
v If you are using an EasyWrite disc, eject it from My Computer.
v If you have Record Now open, close it.
Your computer hangs at boot-up
v Remove media from the drive and restart.
v Check with your computer manufacturer for updated BIOS that properly
recognize EasyWrite discs.
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Appendix C. Customizing the device-driver configuration
settings
Windows XP and Window Me have two device-driver configuration parameters:
Auto Insert Notify and DMA.
The Auto Insert Notify parameter enables the computer to start audio CD software
as soon as a CD is inserted into the CD-RW drive.
The DMA parameter improves computer performance by having the computer
DMA controller handle data transfers from the CD to memory, freeing the
computer microprocessor to perform more important tasks. For example, activating
DMA might make movies and games run more smoothly because the
microprocessor is allocating more processing time to video.
Changing the Auto Insert Notify and DMA parameters for Windows Me
To change the Auto Insert Notify and DMA parameter settings in Windows Me do
the following:
1. Click Start → Settings → Control Panel.
2. Click on view all control panel options.
3. Double-click System.
4. Click the Device Manager tab.
5. Double-click CD-ROM.
6. Click on the drive that you want to modify.
7. Click the Settings tab.
8. Click to select or to clear the Auto Insert Notification check box and the DMA
check box, depending on which parameters you want to enable or disable.
9. Click OK.
Changing the DMA parameter setting for Windows XP
To change the DMA parameter setting from the Windows XP desktop do the
following:
1. Click Start → Control Panel.
2. Click Switch to classic view.
3. Double-click System.
4. Click the Hardware tab.
5. Click Device Manager button.
6. Click on the IDE ATA/ATAPI controllers to expand the tree.
7. Double-click on the controller that corresponds to where your CD-RW is
located (Primary IDE or Secondary IDE).
8. Click the Advanced Settings tab.
9. Select the appropriate Transfer Mode pull-down that corresponds to the
CD-RW location (Device 0 for Master, Device 1 for Slave).
10. Select DMA if Available.
11. Click OK.
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Enabling DMA for Windows 2000 Professional
To change the parameter setting for Windows 2000, do the following:
1. Click Start → Settings → Control Panel.
2. Double-click System.
3. Click the Hardware tab.
4. Click Device Manager.
5. Click the IDE ATA/ATAPI controller to expand the tree.
6. Click the device that corresponds to the controller where your CD-RW Drive
is located (Primary IDE or Secondary IDE).
7. Click the Advanced Settings tab.
8. Click Transfer Mode, and select DMA if it is available.
9. Click OK.
10. Click Close to close the System Properties window. A message is displayed
informing you that the system settings have changed.
11. Click OK to restart your computer.
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Appendix D. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your IBM Statement of Limited Warranty for a full explanation of IBM warranty
terms.
Online technical support
Online technical support is available during the life of your product through the
Personal Computing Support Web site at www-3.ibm.com/pc/support/site.wss/.
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your IBM option is installed in an IBM
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the IBM HelpCenter® will be
withdrawn or made available for a fee, at IBM’s discretion, 90 days after the option
has been withdrawn from marketing. Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number (if IBM), and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want
to walk you through the problem during the call.
For the support telephone number and support hours by country, refer to the
following table. If the number for your country or region is not listed, contact your
IBM reseller or IBM marketing representative. Response time may vary depending
on the number and nature of the calls received.
Phone numbers are subject to change without notice. For the latest phone number
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.
Country or Region
Argentina
Telephone Number
0800-666-0011
1300-130-426
Country or Region
Malaysia
Telephone Number
03-7727-7800
Australia
Mexico
001-866-434-2080
020-514-5770
Austria
01-24592-5901
Netherlands
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Country or Region
Telephone Number
Country or Region
Telephone Number
Belgium
Dutch 02-210-9820
New Zealand
0800-446-149
French 02-210-9800
0800-0189
Bolivia
Brazil
Norway
Peru
66 81 11 00
0-800-50-866
632-995-2225
55-11-3889-8986
1-800-565-3344
Canada
Philippines
Toronto 416-383-3344
800-224-488
Chile
Portugal
Russia
21-791 51 47
095-940-2000
1800-840-9911
China (PRC)
800-810-1818
China (Hong Kong
S.A.R.)
852-2825-7799
Singapore
Columbia
Denmark
Ecuador
980-912-3021
45 20 82 00
Spain
91-662 49 16
08-477 4420
058-333-09-00
Sweden
1-800-426911 (option Switzerland
#4)
Finland
France
Germany
Indonesia
Ireland
Italy
09-459 69 60
02 38 55 74 50
07032-1549 201
021-523-8535
01-815-9202
Taiwan
886-2-2725-9799
66-2-273-4000
Thailand
Turkey
00-800-446-32-041
0-1475-555 055
1-800-426-7378
000-411-005-6649
0-800-100-2011
United Kingdom
United States
Uruguay
02-7031-6101
Japan
Consumer customers Venezuela
0120-887-870
Business customers
0120-887-874
Luxembourg
298-977 5063
Vietnam
848-8295-160
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Appendix E. IBM Statement of Limited Warranty -
Z125-4753-07 - 11/2002
Part 1 - General Terms
This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 -
Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or
modify those of Part 1. The warranties provided by IBM in this Statement of Limited
Warranty apply only to Machines you purchase for your use, and not for resale. The term
″Machine″ means an IBM machine, its features, conversions, upgrades, elements, or
accessories, or any combination of them. The term ″Machine″ does not include any software
programs, whether pre-loaded with the Machine, installed subsequently or otherwise.
Nothing in this Statement of Limited Warranty affects any statutory rights of
consumers that cannot be waived or limited by contract.
What this Warranty Covers
IBM warrants that each Machine 1) is free from defects in materials and
workmanship and 2) conforms to IBM’s Official Published Specifications
(″Specifications″) which are available on request. The warranty period for the
Machine starts on the original Date of Installation and is specified in Part 3 -
Warranty Information. The date on your invoice or sales receipt is the Date of
Installation unless IBM or your reseller informs you otherwise. Many features,
conversions, or upgrades involve the removal of parts and their return to IBM. A
part that replaces a removed part will assume the warranty service status of the
removed part. Unless IBM specifies otherwise, these warranties apply only in the
country or region in which you purchased the Machine.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE
ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH
WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD.
NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
What this Warranty Does not Cover
This warranty does not cover the following:
v
any software programs, whether pre-loaded or shipped with the Machine, or
installed subsequently;
v
failure resulting from misuse (including but not limited to use of any Machine
capacity or capability, other than that authorized by IBM in writing), accident,
modification, unsuitable physical or operating environment, or improper
maintenance by you;
v
failure caused by a product for which IBM is not responsible; and
© Copyright IBM Corp. 2003
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v
any non-IBM products, including those that IBM may procure and provide with
or integrate into an IBM Machine at your request.
The warranty is voided by removal or alteration of identification labels on the
Machine or its parts.
IBM does not warrant uninterrupted or error-free operation of a Machine.
Any technical or other support provided for a Machine under warranty, such as
assistance via telephone with ″how-to″ questions and those regarding Machine
set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.
How to Obtain Warranty Service
If the Machine does not function as warranted during the warranty period, contact
IBM or your reseller to obtain warranty service. If you do not register the Machine
with IBM, you may be required to present proof of purchase as evidence of your
entitlement to warranty service.
What IBM Will Do to Correct Problems
When you call for service, you must follow the problem determination and
resolution procedures that IBM specifies. A technician will attempt to make an
initial diagnosis of your problem and help you resolve it over the telephone.
The type of warranty service applicable to your Machine is specified in Part 3 -
Warranty Information.
You are responsible for downloading and installing designated Machine Code
(microcode, basic input/output system code (called ″BIOS″), utility programs,
device drivers, and diagnostics delivered with an IBM Machine ) and other
software updates from an IBM Internet Web site or from other electronic media,
and following the instructions that IBM provides.
If your problem can be resolved with a Customer Replaceable Unit (″CRU″) (e.g.,
keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable
parts), IBM will ship these parts to you for replacement by you.
If the Machine does not function as warranted during the warranty period and
your problem cannot be resolved over the telephone, through your application of
Machine Code or software updates, or with a CRU, IBM or your reseller, if
approved by IBM to provide warranty service, will either, at its discretion, 1) repair
it to make it function as warranted, or 2) replace it with one that is at least
functionally equivalent. If IBM is unable to do either, you may return the Machine
to your place of purchase and your money will be refunded.
IBM or your reseller will also manage and install selected engineering changes that
apply to the Machine.
Exchange of a Machine or Part
When the warranty service involves the exchange of a Machine or part, the item
IBM or your reseller replaces becomes its property and the replacement becomes
yours. You represent that all removed items are genuine and unaltered. The
replacement may not be new, but will be in good working order and at least
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functionally equivalent to the item replaced. The replacement assumes the
warranty service status of the replaced item.
Your Additional Responsibilities
Before IBM or your reseller exchanges a Machine or part, you agree to remove all
features, parts, options, alterations, and attachments not under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restrictions that
prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller service a
Machine that you do not own; and
3. where applicable, before service is provided:
a. follow the service request procedures that IBM or your reseller provides;
b. backup or secure all programs, data, and funds contained in the Machine;
c. IBM or your reseller with sufficient, free, and safe access to your facilities to
permit IBM to fulfill its obligations; and
d. inform IBM or your reseller of changes in the Machine’s location.
4. (a) ensure all information about identified or identifiable individuals (Personal
Data) is deleted from the Machine (to the extent technically possible), (b) allow
IBM, your reseller or an IBM supplier to process on your behalf any remaining
Personal Data as IBM or your reseller considers necessary to fulfill its
obligations under this Statement of Limited Warranty (which may include
shipping the Machine for such processing to other IBM service locations around
the world), and (c) ensure that such processing complies with any laws
applicable to such Personal Data.
Limitation of Liability
IBM is responsible for loss of, or damage to, your Machine only while it is 1) in
IBM’s possession or 2) in transit in those cases where IBM is responsible for the
transportation charges.
Neither IBM nor your reseller are responsible for any of your confidential,
proprietary or personal information contained in a Machine which you return to
IBM for any reason. You should remove all such information from the Machine
prior to its return.
Circumstances may arise where, because of a default on IBM’s part or other
liability, you are entitled to recover damages from IBM. In each such instance,
regardless of the basis on which you are entitled to claim damages from IBM
(including fundamental breach, negligence, misrepresentation, or other contract or
tort claim), except for any liability that cannot be waived or limited by applicable
laws, IBM is liable for no more than
1. damages for bodily injury (including death) and damage to real property and
tangible personal property; and
2. the amount of any other actual direct damages, up to the charges (if recurring,
12 months’ charges apply) for the Machine that is subject of the claim. For
purposes of this item, the term ″Machine″ includes Machine Code and Licensed
Internal Code (″LIC″).
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 27
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This limit also applies to IBM’s suppliers and your reseller. It is the maximum for
which IBM, its suppliers, and your reseller are collectively responsible.
UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES
(OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS
OF, OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT
DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4)
LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED
SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. SOME STATES OR JURISDICTIONS DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
Governing Law
Both you and IBM consent to the application of the laws of the country in which
you acquired the Machine to govern, interpret, and enforce all of your and IBM’s
rights, duties, and obligations arising from, or relating in any manner to, the
subject matter of this Statement of Limited Warranty, without regard to conflict of
law principles.
THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR
JURISDICTION TO JURISDICTION.
Jurisdiction
All of our rights, duties, and obligations are subject to the courts of the country in
which you acquired the Machine.
Part 2 - Country-unique Terms
AMERICAS
ARGENTINA
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the Ordinary Commercial Court of the city of Buenos Aires.
BRAZIL
Governing Law: The following is added after the first sentence:
Any litigation arising from this Statement of Limited Warranty will be settled
exclusively by the court of Rio de Janeiro, RJ.
Peru
Limitation of Liability: The following is added at the end of this section:
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In accordance with Article 1328 of the Peruvian Civil Code the limitations and
exclusions specified in this section will not apply to damages caused by IBM’s
willful misconduct (″dolo″) or gross negligence (″culpa inexcusable″).
NORTH AMERICA
How to Obtain Warranty Service: The following is added to this Section:
To obtain warranty service from IBM in Canada or the United States, call
1-800-IBM-SERV (426-7378).
CANADA
Limitation of Liability: The following replaces item 1 of this section:
1. damages for bodily injury (including death) or physical harm to real property
and tangible personal property caused by IBM’s negligence; and
Governing Law: The following replaces “laws of the country in which you acquired the
Machine” in the first sentence:
laws in the Province of Ontario.
UNITED STATES
Governing Law: The following replaces “laws of the country in which you acquired the
Machine” in the first sentence:
laws of the State of New York.
ASIA PACIFIC
AUSTRALIA
What this Warranty Covers: The following paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights you may have
under the Trade Practices Act 1974 or other similar legislation and are only limited
to the extent permitted by the applicable legislation.
Limitation of Liability: The following is added to this Section:
Where IBM is in breach of a condition or warranty implied by the Trade Practices
Act 1974 or other similar legislation, IBM’s liability is limited to the repair or
replacement of the goods or the supply of equivalent goods. Where that condition
or warranty relates to right to sell, quiet possession or clear title, or the goods are
of a kind ordinarily acquired for personal, domestic or household use or
consumption, then none of the limitations in this paragraph apply.
Governing Law: The following replaces “laws of the country in which you acquired the
Machine” in the first sentence:
laws of the State or Territory.
CAMBODIA, LAOS, AND VIETNAM
Governing Law: The following replaces “laws of the country in which you acquired the
Machine” in the first sentence:
laws of the State of New York, United States of America.
CAMBODIA, INDONESIA, LAOS, AND VIETNAM
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Arbitration: The following is added under this heading:
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Singapore in
accordance with the Arbitration Rules of Singapore International Arbitration Center
(″SIAC Rules″) then in effect. The arbitration award shall be final and binding for
the parties without appeal and shall be in writing and set forth the findings of fact
and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the SIAC.
Other vacancies shall be filled by the respective nominating party. Proceedings
shall continue from the stage they were at when the vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA
Governing Law: The following replaces “laws of the country in which you acquired the
Machine” in the first sentence:
laws of Hong Kong Special Administrative Region of China.
INDIA
Limitation of Liability: The following replaces items 1 and 2 of this Section:
1. liability for bodily injury (including death) or damage to real property and
tangible personal property will be limited to that caused by IBM’s negligence;
and
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the subject of
this Statement of Limited Warranty, , the charge paid by you for the individual
Machine that is the subject of the claim. For purposes of this item, the term
″Machine″ includes Machine Code and Licensed Internal Code (″LIC″).
Arbitration: The following is added under this heading :
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Bangalore, India in
accordance with the laws of India then in effect. The arbitration award shall be
final and binding for the parties without appeal and shall be in writing and set
forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Bar
Council of India. Other vacancies shall be filled by the respective nominating party.
Proceedings shall continue from the stage they were at when the vacancy occurred.
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If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
JAPAN
Governing Law: The following sentence is added to this section:
Any doubts concerning this Statement of Limited Warranty will be initially
resolved between us in good faith and in accordance with the principle of mutual
trust.
MALAYSIA
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is deleted.
NEW ZEALAND
What this Warranty Covers: The following paragraph is added to this section:
The warranties specified in this section are in addition to any rights you may have
under the Consumer Guarantees Act 1993 or other legislation which cannot be
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect
of any goods which IBM provides, if you require the goods for the purposes of a
business as defined in that Act.
Limitation of Liability: The following is added to this section:
Where Machines are not acquired for the purposes of a business as defined in the
Consumer Guarantees Act 1993, the limitations in this section are subject to the
limitations in that Act.
PEOPLE’S REPUBLIC OF CHINA (PRC)
Governing Law: The following replaces ″laws of the country in which you acquired
the Machine″ in the first sentence:
laws of the State of New York, United States of America (except when local law
requires otherwise).
PHILIPPINES
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following:
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL,
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES; OR
Arbitration: The following is added under this heading
Disputes arising out of or in connection with this Statement of Limited Warranty
shall be finally settled by arbitration which shall be held in Metro Manila,
Philippines in accordance with the laws of the Philippines then in effect. The
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arbitration award shall be final and binding for the parties without appeal and
shall be in writing and set forth the findings of fact and the conclusions of law.
The number of arbitrators shall be three, with each side to the dispute being
entitled to appoint one arbitrator. The two arbitrators appointed by the parties
shall appoint a third arbitrator who shall act as chairman of the proceedings.
Vacancies in the post of chairman shall be filled by the president of the Philippine
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective
nominating party. Proceedings shall continue from the stage they were at when the
vacancy occurred.
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30
days of the date the other party appoints its, the first appointed arbitrator shall be
the sole arbitrator, provided that the arbitrator was validly and properly
appointed.
All proceedings shall be conducted, including all documents presented in such
proceedings, in the English language. The English language version of this
Statement of Limited Warranty prevails over any other language version.
SINGAPORE
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the
fifth paragraph are deleted.
EUROPE, MIDDLE EAST, AFRICA (EMEA)
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES:
The terms of this Statement of Limited Warranty apply to Machines purchased
from IBM or an IBM reseller.
Hot to Obtain Warranty Service: If you purchase a Machine in Austria, Belgium,
Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland,
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Netherlands, Norway,
Portugal, Spain, San Marino, Sweden, Switzerland, United Kingdom or Vatican
State, you may obtain warranty service for that Machine in any of those countries
from either (1) an IBM reseller approved to perform warranty service or (2) from
IBM, provided the Machine has been announced and made available by IBM in the
country in which you wish to obtain service. If you purchased a Personal
Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina,
Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kyrgyzstan,
Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM),
Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you
may obtain warranty service for that Machine in any of those countries from either
(1) an IBM reseller approved to perform warranty service or (2) from IBM.
If you purchase a Machine in a Middle Eastern or African country, you may obtain
warranty service for that Machine from the IBM entity within the country of
purchase, if that IBM entity provides warranty service in that country, or from an
IBM reseller, approved by IBM to perform warranty service on that Machine in
that country. Warranty service in Africa is available within 50 kilometers of an IBM
approved service provider. You are responsible for transportation costs for
Machines located outside 50 kilometers of an IBM approved service provider.
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Add the following paragraph in Western Europe (Austria, Belgium, Cyprus, Denmark,
Finland, France, Germany, Greece, Iceland, Ireland, Italy, Liechtenstein, Luxembourg,
Monaco, Netherlands, Norway, Portugal, Spain, San Marino, Sweden, Switzerland, United
Kingdom, Vatican State):
The warranty for Machines acquired in Western Europe shall be valid and
applicable in all Western Europe countries provided the Machines have been
announced and made available in such countries.
Governing Law:
The phrase ″the laws of the country in which you acquired the Machine″ is replaced
by:
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus,
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan,
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia,
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2)
″the laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde,
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon,
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali,
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion,
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of
Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola,
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya,
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar,
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda,
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia,
and Zimbabwe; and 5) ″the laws of South Africa″ in South Africa, Namibia,
Lesotho and Swaziland.
Jurisdiction: The following exceptions are added to this section:
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement
of Limited Warranty and relating thereto, including its existence, will be the
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain,
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait,
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda,
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising
out of this Statement of Limited Warranty or related to its execution, including
summary proceedings, will be submitted to the exclusive jurisdiction of the English
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement
of Limited Warranty or related to its interpretation or its execution, the law, and
the courts of the capital city, of the country of your registered office and/or
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast,
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and
Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or
related to its violation or execution, including summary proceedings, will be
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes
arising out of or in relation to the interpretation, the violation, the termination, the
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nullity of the execution of this Statement of Limited Warranty shall be settled by
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and
Swaziland, both of us agree to submit all disputes relating to this Statement of
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in
Turkey all disputes arising out of or in connection with this Statement of Limited
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the
following specified countries, any legal claim arising out of this Statement of
Limited Warranty will be brought before, and settled exclusively by, the competent
court of a) Athens for Greece, b) Tel Aviv-Jaffa for Israel, c) Milan for Italy, d)
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both
of us agree to submit all disputes relating to this Statement of Limited Warranty to
the jurisdiction of the English courts.
Arbitration: The following is added under this heading:
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia,
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland,
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine,
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of
Limited Warranty or related to its violation, termination or nullity will be finally
settled under the Rules of Arbitration and Conciliation of the International Arbitral
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three
arbitrators appointed in accordance with these rules. The arbitration will be held in
Vienna, Austria, and the official language of the proceedings will be English. The
decision of the arbitrators will be final and binding upon both parties. Therefore,
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties
expressly waive the application of paragraph 595 (1) figure 7 of the Code. IBM
may, however, institute proceedings in a competent court in the country of
installation.
In Estonia, Latvia and Lithuania all disputes arising in connection with this
Statement of Limited Warranty will be finally settled in arbitration that will be
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in
effect. Each party will appoint one arbitrator. The arbitrators will then jointly
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central
Chamber of Commerce in Helsinki will appoint the chairman.
EUROPEAN UNION (EU)
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES:
Consumers have legal rights under applicable national legislation governing the
sale of consumer goods. Such rights are not affected by the warranties provided in
this Statement of Limited Warranty.
How to Obtain Warranty Service: The following is added to this section:
To obtain warranty service from IBM in EU countries, see the telephone listing in
Part 3 - Warranty Information.
You may contact IBM at the following address:
IBM Warranty & Service Quality Dept.
PO Box 30
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Spango Valley
Greenock
Scotland PA 16 OAH
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS,
PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty or due to any other cause related to this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault) or of such cause, for a
maximum amount equal to the charges you paid for the Machine. For purposes
of this item, the term ″Machine″ includes Machine Code and Licensed Internal
Code (″LIC″).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
FRANCE AND BELGIUM
Limitation of Liability: The following replaces the terms of this section in its entirety:
Except as otherwise provided by mandatory law:
1. IBM’s liability for any damages and losses that may arise as a consequence of
the fulfillment of its obligations under or in connection with this Statement of
Limited Warranty is limited to the compensation of only those damages and
losses proved and actually arising as an immediate and direct consequence of
the non-fulfillment of such obligations (if IBM is at fault), for a maximum
amount equal to the charges you paid for the Machine that has caused the
damages. For purposes of this item, the term ″Machine″ includes Machine Code
and Licensed Internal Code (″LIC″).
The above limitation shall not apply to damages for bodily injuries (including
death) and damages to real property and tangible personal property for which
IBM is legally liable.
2. UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS
LIABLE FOR ANY OF THE FOLLOWING, EVEN IF INFORMED OF THEIR
POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, DATA; 2) INCIDENTAL OR
INDIRECT DAMAGES, OR FOR ANY ECONOMIC CONSEQUENTIAL
DAMAGES; 3) LOST PROFITS, EVEN IF THEY ARISE AS AN IMMEDIATE
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CONSEQUENCE OF THE EVENT THAT GENERATED THE DAMAGES;
OR 4) LOSS OF BUSINESS, REVENUE, GOODWILL, OR ANTICIPATED
SAVINGS.
THE FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED:
AUSTRIA
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this Section:
The minimum warranty period for Machines is 12 months from the date of
delivery. . The limitation period for consumers in action for breach of warranty is
the statutory period as a minimum. In case IBM or your reseller is unable to repair
an IBM Machine, you can alternatively ask for a partial refund as far as justified by
the reduced value of the unrepaired Machine or ask for a cancellation of the
respective agreement for such Machine and get your money refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to
IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
EGYPT
Limitation of Liability: The following replaces item 2 in this section:
as to any other actual direct damages, IBM’s liability will be limited to the total
amount you paid for the Machine that is the subject of the claim. For purposes of
this item, the term “Machine” includes Machine Code and Licensed Internal Code
(LIC).
Applicability of suppliers and resellers (unchanged).
FRANCE
Limitation of Liability: The following replaces the second sentence of the first paragraph
of this section:
In such instances, regardless of the basis on which you are entitled to claim
damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).
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GERMANY
What this Warranty Covers: The following replaces the first sentence of the first
paragraph of this section:
The warranty for an IBM Machine covers the functionality of the Machine for its
normal use and the Machine’s conformity to its Specifications.
The following paragraphs are added to this section:
The minimum warranty period for Machines is twelve months. In case IBM or
your reseller is unable to repair an IBM Machine, you can alternatively ask for a
partial refund as far as justified by the reduced value of the unrepaired Machine or
ask for a cancellation of the respective agreement for such Machine and get your
money refunded.
The second paragraph does not apply.
What IBM Will Do to Correct Problems: The following is added to this section:
During the warranty period, transportation for delivery of the failing Machine to
IBM will be at IBM’s expense.
Limitation of Liability: The following paragraph is added to this section:
The limitations and exclusions specified in the Statement of Limited Warranty will
not apply to damages caused by IBM with fraud or gross negligence and for
express warranty.
The following sentence is added to the end of item 2:
IBM’s liability under this item is limited to the violation of essential contractual
terms in cases of ordinary negligence.
HUNGARY
Limitation of Liability: The following is added at the end of this section:
The limitation and exclusion specified herein shall not apply to liability for a
breach of contract damaging life, physical well-being, or health that has been
caused intentionally, by gross negligence, or by a criminal act.
The parties accept the limitations of liability as valid provisions and state that the
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well
as other advantages arising out of the present Statement of Limited Warranty
balance this limitation of liability.
IRELAND
What this Warranty Covers: The following is added to this section:
Except as expressly provided in these terms and conditions, all statutory
conditions, including all warranties implied, but without prejudice to the generality
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of
Goods and Supply of Services Act 1980 are hereby excluded.
Limitation of Liability: The following replaces the terms of this section in its entirety:
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For the purposes of this section, a ″Default″ means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which IBM is legally
liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default occurring on the date of occurrence of the last such Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for death or personal injury caused by the
negligence of IBM.
2. Subject always to the Items for Which IBM is Not Liable below, IBM will accept
unlimited liability for physical damage to your tangible property resulting from
the negligence of IBM.
3. Except as provided in items 1 and 2 above, IBM’s entire liability for actual
damages for any one Default will not in any event exceed the greater of 1) EUR
125,000, or 2) 125% of the amount you paid for the Machine directly relating to
the Default.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM, its suppliers or resellers liable for any of the following, even
if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data;
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
Limitation of Liability: The following is added to the end of the last paragraph:
The limitations apply to the extent they are not prohibited under §§ 373-386 of the
Slovak Commercial Code.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND
Limitation of Liability: The following is added to this section:
IBM’s entire liability to you for actual damages arising in all situations involving
nonperformance by IBM in respect of the subject matter of this Statement of
Warranty will be limited to the charge paid by you for the individual Machine that
is the subject of your claim from IBM.
UNITED KINGDOM
Limitation of Liability: The following replaces the terms of this section in its entirety:
For the purposes of this section, a ″Default″ means any act, statement, omission, or
negligence on the part of IBM in connection with, or in relation to, the subject
matter of this Statement of Limited Warranty in respect of which IBM is legally
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liable to you, whether in contract or tort. A number of Defaults which together
result in, or contribute to, substantially the same loss or damage will be treated as
one Default.
Circumstances may arise where, because of a Default, you are entitled to recover
damages from IBM.
This section sets out the extent of IBM’s liability and your sole remedy.
1. IBM will accept unlimited liability for:
a. death or personal injury caused by the negligence of IBM; and
b. any breach of its obligations implied by Section 12 of the Sale of Goods Act
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any
statutory modification or re-enactment of either such Section.
2. IBM will accept unlimited liability, subject always to the Items for Which IBM
is Not Liable below, for physical damage to your tangible property resulting
from the negligence of IBM.
3. IBM’s entire liability for actual damages for any one Default will not in any
event, except as provided in items 1 and 2 above, exceed the greater of 1)
Pounds Sterling 75,000, or 2) 125% of the total purchase price payable or the
charges for the Machine directly relating to the Default.
These limits also apply to IBM’s suppliers and resellers. They state the maximum
for which IBM and such suppliers and resellers are collectively responsible.
Items for Which IBM is Not Liable
Save with respect to any liability referred to in item 1 above, under no
circumstances is IBM or any of its suppliers or resellers liable for any of the
following, even if IBM or they were informed of the possibility of such losses:
1. loss of, or damage to, data:
2. special, indirect, or consequential loss; or
3. loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information
This Part 3 provides information regarding the warranty applicable to your
Machine, including the warranty period and type of warranty service IBM
provides.
Warranty Period
The warranty period may vary by country or region and is specified in the table
below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative
Region of China.
DDS/5 Tape Drive
Country or Region of
Purchase
Warranty Period
Type of Warranty Service
Worldwide
1 year
1
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 39
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A warranty period of 1 year on parts and 1 year on labor means that IBM provides
warranty service without charge for parts and labor during the 1 year warranty
period.
Types of Warranty Service
If required, IBM provides repair or exchange service depending on the type of
warranty service specified for your Machine in the above table and as described
below. Warranty service may be provided by your reseller if approved by IBM to
perform warranty service. Scheduling of service will depend upon the time of your
call and is subject to parts availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty service may not be
available in all worldwide locations, additional charges may apply outside IBM’s
normal service area, contact your local IBM representative or your reseller for
country and location specific information.
1. Customer Replaceable Unit (″CRU″) Service
IBM will ship CRU parts to you for your replacement. If IBM instructs you to
return the replaced CRU, you are responsible for returning it to IBM in accordance
with IBM’s instructions. If you do not return the defective CRU, if IBM so
instructs, within 30 days of your receipt of the replacement CRU, IBM may charge
you for the replacement.
2. On-site Service
IBM or your reseller will either repair or exchange the failing Machine at your
location and verify its operation. You must provide suitable working area to allow
disassembly and reassembly of the IBM Machine. The area must be clean, well lit
and suitable for the purpose. For some Machines, certain repairs may require
sending the Machine to an IBM service center.
3. Courier or Depot Service4
You will disconnect the failing Machine for collection arranged by IBM. IBM will
provide you with a shipping container for you to return your Machine to a
designated service center. A courier will pick up your Machine and deliver it to the
designated service center. Following its repair or exchange, IBM will arrange the
return delivery of the Machine to your location. You are responsible for its
installation and verification.
4. Customer Carry-In or Mail-In Service
You will deliver or mail as IBM specifies (prepaid unless IBM specifies otherwise)
the failing Machine suitably packaged to a location IBM designates. After IBM has
repaired or exchanged the Machine, IBM will make it available for your collection
or, for Mail-in Service, IBM will return it to you at IBM’s expense, unless IBM
specifies otherwise. You are responsible for the subsequent installation and
verification of the Machine.
The IBM Machine Warranty worldwide web site at
worldwide overview of IBM’s Limited Warranty for Machines, a Glossary of IBM
4. This type of service is called ThinkPad EasyServ or EasyServ in some countries.
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definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)
with links to Product Support pages. The IBM Statement of Limited Warranty is
also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). For other countries, see the
telephone numbers below.
Phone numbers are subject to change without notice. For the latest phone number
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.
Country or Region
Argentina
Australia
Telephone Number
0800-666-0011
Country or Region
Malaysia
Telephone Number
03-7727-7800
1300-130-426
Mexico
001-866-434-2080
020-514-5770
Austria
01-24592-5901
Netherlands
New Zealand
Belgium
Dutch 02-210-9820
0800-446-149
French 02-210-9800
0800-0189
Bolivia
Brazil
Norway
Peru
66 81 11 00
0-800-50-866
632-995-2225
55-11-3889-8986
1-800-565-3344
Canada
Philippines
Toronto 416-383-3344
800-224-488
Chile
Portugal
Russia
21-791 51 47
095-940-2000
1800-840-9911
China (PRC)
800-810-1818
China (Hong Kong
S.A.R.)
852-2825-7799
Singapore
Columbia
Denmark
Ecuador
980-912-3021
45 20 82 00
Spain
91-662 49 16
08-477 4420
058-333-09-00
Sweden
1-800-426911 (option Switzerland
#4)
Finland
France
Germany
Indonesia
Ireland
Italy
09-459 69 60
02 38 55 74 50
07032-1549 201
021-523-8535
01-815-9202
Taiwan
886-2-2725-9799
66-2-273-4000
Thailand
Turkey
00-800-446-32-041
0-1475-555 055
1-800-426-7378
000-411-005-6649
0-800-100-2011
United Kingdom
United States
Uruguay
02-7031-6101
Japan
Consumer customers Venezuela
0120-887-870
Business customers
0120-887-874
Luxembourg
298-977 5063
Vietnam
848-8295-160
Appendix E. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 41
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Appendix F. Notices
IBM may not offer the products, services, or features discussed in this document in
all countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of
express or implied warranties in certain transactions, therefore, this statement may
not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
The products described in this document are not intended for use in implantation
or other life support applications where malfunction may result in injury or death
to persons. The information contained in this document does not affect or change
IBM product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of IBM or third parties. All information contained in this document was obtained
in specific environments and is presented as an illustration. The result obtained in
other operating environments may vary.
IBM may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
© Copyright IBM Corp. 2003
43
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vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Federal Communications Commission (FCC) statement
48X/32X/48X Max CD-RW Drive
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
v Reorient or relocate the receiving antenna.
v Increase the separation between the equipment and receiver.
v Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
v Consult an IBM authorized dealer or service representative for help.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Proper cables and connectors are available from IBM
authorized dealers. IBM is not responsible for any radio or television interference
caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes
or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Responsible party:
International Business Machines Corporation
New Orchard Road
Armonk, NY 10504
Telephone: 1-919-543-2193
Tested To Comply
With FCC Standards
FOR HOME OR OFFICE USE
Industry Canada Class B emission compliance statement
This Class B digital apparatus complies with Canadian ICES-003.
Avis de conformite a la reglementation d’Industrie Canada
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Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Deutsche EMV-Direktive (electromagnetische Verträglichkeit)
Zulassungbescheinigunglaut dem Deutschen Gesetz über die elektromagnetische
Verträglichkeit von Geräten (EMVG) vom 30. August 1995 (bzw. der EMC EG
Richtlinie 89/336):
Dieses Gerät ist berechtigt in Übereinstimmungmit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraph 5 des EMVG ist die:
IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.
Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024:1998 und EN 55022:1998 Klasse
B.
EN 55022 Hinweis:
“Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 55022:B
festgetlegt), dann kann es dabei eventuell gestört werden. In solch einem FA11 ist
der Abstand bzw. die Abschirmungzu der industriellen Störquelle zu vergröβern.”
Anmerkung:
Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM
Handbüchern angegeben, zu installieren und zu betreiben.
European Union - emission directive
This product is in conformity with the protection requirements of EU Council
Directive 89/336/ECC on the approximation of the laws of the Member States
relating to electromagnetic compatibility.
IBM can not accept responsibility for any failure to satisfy the protection
requirements resulting from a non-recommended modification of the product,
including the fitting of non-IBM option cards.
This product has been tested and found to comply with the limits for Class B
Information Technology Equipment according to European Standard EN 55022. The
limits for Class B equipment were derived for typical residential environments to
provide reasonable protection against interference with licensed communication
devices.
Union Européenne - Directive Conformité électromagnétique
Ce produit est conforme aux exigences de protection de la Directive 89/336/EEC
du Conseil de l’UE sur le rapprochement des lois des États membres en matière de
compatibilité électromagnétique.
Appendix F. Notices 45
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IBM ne peut accepter aucune responsabilité pour le manquement aux exigences de
protection résultant d’une modification non recommandée du produit, y compris
l’installation de cartes autres que les cartes IBM.
Ce produit a été testé et il satisfait les conditions de l’équipement informatique de
Classe B en vertu de Standard européen EN 55022. Les conditions pour
l’équipement de Classe B ont été définies en fonction d’un contexte résidentiel
ordinaire afin de fournir une protection raisonnable contre l’interférence
d’appareils de communication autorisés.
Unione Europea - Directiva EMC (Conformidad électromagnética)
Este producto satisface los requisitos de protección del Consejo de la UE, Directiva
89/336/CEE en lo que a la legislatura de los Estados Miembros sobre
compatibilidad electromagnética se refiere.
IBM no puede aceptar responsabilidad alguna si este producto deja de satisfacer
dichos requisitos de protección como resultado de una modificación no
recomendada del producto, incluyendo el ajuste de tarjetas de opción que no sean
IBM.
Este producto ha sido probado y satisface los límites para Equipos Informáticos
Clase B de conformidad con el Estándar Europeo EN 55022. Los límites para los
equipos de Clase B se han establecido para entornos residenciales típicos a fin de
proporcionar una protección razonable contra las interferencias con dispositivos de
comunicación licenciados.
Union Europea - Normativa EMC
Questo prodotto è conforme alle normative di protezione ai sensi della Direttiva
del Consiglio dell’Unione Europea 89/336/CEE sull’armonizzazione legislativa
degli stati membri in materia di compatibilità elettromagnetica.
IBM non accetta responsabilità alcuna per la mancata conformità alle normative di
protezione dovuta a modifiche non consigliate al prodotto, compresa l’installazione
di schede e componenti di marca diversa da IBM.
Le prove effettuate sul presente prodotto hanno accertato che esso rientra nei limiti
stabiliti per le le apparecchiature di informatica Classe B ai sensi del Norma
Europea EN 55022. I limiti delle apparecchiature della Classe B sono stati stabiliti
al fine di fornire ragionevole protezione da interferenze mediante dispositivi di
comunicazione in concessione in ambienti residenziali tipici.
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Japanese statement of compliance for products less than or equal to 20 A per
phase
Trademarks
The following terms are trademarks of International Business Machines
Corporation in the United States, other countries, or both:
v IBM
v IBM Logo
v HelpCenter
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
Appendix F. Notices 47
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ꢀꢁꢂꢃ
Part Number: 22P7046
Printed in U.S.A.
(1P) P/N: 22P7046
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