Hotpoint Washer WMEF 963 User Manual

Instructions for use

WASHING MACHINE

Contents

Installation, 2-3-4-5

Unpacking and levelling

Connecting the electricity and water supplies

The first wash cycle

English,1

Technical data

Care and maintenance, 6

Cutting off the water and electricity supplies

Cleaning the washing machine

Cleaning the detergent dispenser drawer

Caring for the door and drum of your appliance

Cleaning the pump

Checking the water inlet hose

Precautions and tips, 7

General safety

Disposal

Opening the porthole door manually

Description of the washing machine, 8-9

Control panel

Display

WMEF 963

Running a wash cycle, 10

Wash cycles and options, 11

Table of programmes and wash cycles

Wash options

Detergents and laundry, 12

Detergent dispenser drawer

Preparing the laundry

Special wash cycles

Troubleshooting, 13-14

Assistance, 15-16

EXPERIENCE

Download from Www.Somanuals.com. All Manuals Search And Download.

Connecting the drain hose

• the supply voltage is included within the

values indicated on the Technical Data Plate

fixed on the machine.

Connect the drain

hose, without bending

it, to a draining

• the socket is compatible with the washing

machine’s plug. If this is not the case,

replace the socket or the plug.

duct or a wall drain

situated between 65

and 100 cm from the

floor;

65 - 100 cm

Your appliance is now supplied with a 13 amp

fused plug it can be plugged into a 13 amp

socket for immediate use. Before using the

appliance please read the instructions below.

WARNING - THIS APPLIANCE MUST BE

EARTHED.

The drain hose may

be connected to

an under-sink trap.

Before connecting

the drain hose from

the machine ensure

that any blanks or

removable ends have

been taken off the

spigot.

THE FOLLOWING OPERATIONS SHOULD

BE CARRIED OUT BY A QUALIFIED

ELECTRICIAN.

Replacing the fuse:

When replacing a faulty fuse, a 13 amp ASTA

approved fuse to BS 1362 should always be

used, and the fuse cover re-fitted. If the fuse

cover is lost, the plug must not be used until a

replacement is obtained.

Where it connects to

the waste water pipe

cut end off spigot or

remove the blanking cap

Replacement fuse covers:

If a replacement fuse cover is fitted, it must

be of the correct colour as indicated by

the coloured marking or the colour that is

embossed in words on the base of the plug.

Replacements can be obtained directly from

your nearest Service Depot.

If it is placed over

the edge of a basin

or sink be sure

the free end of the

hose should not be

underwater.

Removing the plug:

If your appliance has a non-rewireable

moulded plug and you should wish to re-route

the mains cable through partitions, units etc.,

please ensure that either:

the plug is replaced by a fused 13 ampere

rewireable plug bearing the BSI mark of

approval.

! We advise against the use of hose extensions;

in case of absolute need, the extension must

have the same diameter as the original hose

and must not exceed 150 cm in length.

Ensure that if the drain hose is pushed into

a standpipe, that the end does not go down

more than 15cms (6 inches). If the hose is

pushed down too far, this may cause the

machine to self -syphon ie. continuously empty

as it is filling.

or:

the mains cable is wired directly into a 13

amp cable outlet, controlled by a switch, (in

compliance with BS 5733) which is accessible

without moving the appliance.

Disposing of the plug:

Ensure that before disposing of the plug itself,

you make the pins unusable so that it cannot

be accidentally inserted into a socket.

Electric connection

Instructions for connecting cable to an alternative

Before plugging the appliance into the mains

socket, make sure that:

plug:

Important: the wires in the mains lead are

coloured in accordance with the following

code:

• the socket is earthed and in compliance with

the applicable law;

Green & Yellow Earth

• the socket is able to sustain the appliance’s

maximum power load indicated on the

Technical Data Plate fixed on the machine;

Blue

Brown

Neutral

Live

Download from Www.Somanuals.com. All Manuals Search And Download.

As the colours of the wires in the lead may

not correspond with the coloured markings

identifying the terminals in your plug, proceed

as follows:

! The power supply cable must only be

replaced by an authorised serviceman.

Warning! The company denies all liability if and

when these norms are not respected.

Connect Green & Yellow wire to terminal

marked E or or coloured Green or Green &

Yellow.

The first wash cycle

Connect Brown wire to terminal marked L or

coloured Red.

Once the appliance has been installed, and

before you use it for the first time, run a wash

cycle with detergent and no laundry, using the

programme “Auto Clean” (see “Cleaning the

washing machine”).

Connect Blue wire to terminal marked N or

coloured Black.

If a 13 amp plug (BS 1363) is used it must be

fitted with a

13 amp fuse, either in the plug or adaptor or

at the distribution board.

If you are in any doubt regarding the electrical

supply to your machine, consult a qualified

electrician before use.

Technical data

Model

WMEF 963

How to connect an alternative plug:

The wires in this mains lead are coloured in

accordance with the following code:

width 59.5 cm

Dimensions height 85 cm

depth 60.5 cm

BLUE

NEUTRAL (N)

LIVE (L)

EARTH (E)

BROWN

Capacity

Electrical

from 1 to 9 kg

GREEN & YELLOW

please refer to the technical

connections data plate fixed to the machine

GREEN &

YELLOW

maximum pressure

13 ampere fuse

BROWN

1 MPa (10 bar)

Water con-

CROSS-BAR

CORD GRIP

BLUE

minimum pressure

nections

0.05 MPa (0.5 bar)

drum capacity 62 litres

Spin speed up to 1600 rotations per minute

Test wash

cycles in

Disposing of the appliance:

When disposing of the appliance please

remove the plug by cutting the mains cable

as close as possible to the plug body and

dispose of it as described on the previous

page.

accordan-

ce with

Programme

;

Cotton Standard 60°.

directives

Programme

;

1061/2010 Cotton Standard 40

°.

and

1015/201

! The washing machine should not be installed

in an outdoor environment, not even where

the area is sheltered, because it may be very

dangerous to leave it exposed to damp, rain

and thunderstorms.

This appliance conforms to

the following EC Directives:

- 2004/108/EC (Electroma-

gnetic Compatibility)

- 2006/95/EC (Low Voltage)

- 2012/19/EU

! When the washing machine is installed, the

mains socket must be within easy reach.

! Do not use extensions or multiple sockets.

! The power supply cable must never be bent

or dangerously compressed.

Download from Www.Somanuals.com. All Manuals Search And Download.

Care and maintenance

Cutting off the water and

electricity supplies

Caring for the door and drum of

your appliance

• Turn off the water tap after every wash cycle.

This will limit wear on the hydraulic system

inside the washing machine and help to

prevent leaks.

• Always leave the porthole door ajar in order

to prevent unpleasant odours from forming.

Cleaning the pump

• Unplug the washing machine when cleaning

it and during all maintenance work.

The washing machine is fitted with a self-

cleaning pump which does not require any

maintenance. Sometimes, small items (such as

coins or buttons) may fall into the pre-chamber

which protects the pump, situated in its bottom

part.

Cleaning the washing machine

• The outer parts and rubber components

of the appliance can be cleaned using a soft

cloth soaked in lukewarm soapy water. Do not

use solvents or abrasives.

• The washing machine has a “Auto Clean”

programme for its internal parts that must be

run with no load in the drum.

! Make sure the wash cycle has finished and

unplug the appliance.

To access the pre-chamber:

1. using a

To help the wash cycle

screwdriver, remove

the cover panel on

the lower front part of

the washing machine

(see figure);

you may want to use

either the detergent

(i.e. a quantity 10%

the quantity specified

for lightly-soiled

garments) or special

additives to clean the

washing machine. We

recommend running a

cleaning programme every 40 wash cycles.

To start the programme press button A for 5

seconds (see figure).

The programme will start automatically and will

run for about 70 minutes. To stop the cycle

press the START/PAUSE button.

2. unscrew the lid

by rotating it anti-

clockwise (see figure):

a little water may

trickle out. This is

perfectly normal;

Cleaning the detergent dispenser

drawer

Remove the dispenser

by raising it and

pulling it out (see

figure).

3. clean the inside thoroughly;

4. screw the lid back on;

5. reposition the panel, making sure the hooks

are securely in place before you push it onto

the appliance.

Wash it under running

water; this operation

should be repeated

frequently.

Checking the water inlet hose

Check the inlet hose at least once a year. If

there are any cracks, it should be replaced

immediately: during the wash cycles, water

pressure is very strong and a cracked hose

could easily split open.

! Never use second-hand hoses.

Download from Www.Somanuals.com. All Manuals Search And Download.

Precautions and tips

! This washing machine was designed and constructed

in accordance with international safety regulations. The

following information is provided for safety reasons and

must therefore be read carefully.

Opening the porthole door manually

In the event that it is not possible to open the porthole

door due to a powercut, and if you wish to remove the

laundry, proceed as follows:

1. remove the plug from the

electrical socket.

2. make sure the water level

inside the machine is lower

General safety

• This appliance was designed for domestic use only.

• This appliance can be used by children

aged from 8 years and above and

persons with reduced physical, sensory or

mental capabilities or lack of experience

and knowledge if they have been given

supervision or instruction concerning use of

the appliance in a safe way and understand

the hazards involved. Children shall not

play with the appliance. Cleaning and user

maintenance shall not be made by children

without supervision.

than the door opening; if

it is not, remove excess

water using the drain hose,

collecting it in a bucket as

indicated in the figure.

3. using a screwdriver,

remove the cover panel on

the lower front part of the

washing machine (see figure).

• Do not touch the machine when barefoot or with wet or

damp hands or feet.

• Do not pull on the power supply cable when unplugging

the appliance from the electricity socket. Hold the plug

and pull.

• Do not open the detergent dispenser drawer while the

machine is in operation.

• Do not touch the drained water as it may reach

extremely high temperatures.

• Never force the porthole door. This could damage the safety

lock mechanism designed to prevent accidental opening.

• If the appliance breaks down, do not under any

circumstances access the internal mechanisms in an

attempt to repair it yourself.

• Always keep children well away from the appliance while

it is operating.

• The door can become quite hot during the wash cycle.

• If the appliance has to be moved, work in a group of two

or three people and handle it with the utmost care. Never

try to do this alone, because the appliance is very heavy.

• Before loading laundry into the washing machine, make

sure the drum is empty.

4. pull outwards using the tab as indicated in the figure,

until the plastic tie-rod is freed from its stop position; pull

downwards and open the door at the same time.

Disposal

•Disposing of the packaging materials: observe local

regulations so that the packaging may be re-used.

•The European Directive 2012/19/EU on Waste Electrical

and Electronic Equipment, requires that old household

electrical appliances must not be disposed of in the

normal unsorted municipal waste stream. Old appliances

must be collected separately in order to optimise the

recovery and recycling of the materials they contain and

reduce the impact on human health and the environment.

The crossed out “wheeled bin” symbol on the product

reminds you of your obligation, that when you dispose of

the appliance it must be separately collected. Consumers

should contact their local authority or retailer for information

concerning the correct disposal of their old appliance.

5. reposition the panel, making sure the hooks are securely

in place before you push it onto the appliance.

Download from Www.Somanuals.com. All Manuals Search And Download.

Description of the washing

machine

Control panel

TEMPERATURE

CHILD

CLEANING

ACTION

button

LOCK

button

ON/OFF

button

DISPLAY

START/PAUSE

button and indicator

light

OPTION

SPIN

button and

indicator light

WASH

Detergent dispenser drawer

button

CYCLE

SELECTOR

KNOB

DELAY

TIMER

button

Detergent dispenser drawer: used to dispense

detergents and washing additives ( see “Detergents and

laundry”).

DELAY TIMER

the selected wash cycle; the delay period appears on the

display.

button: press to set a delayed start for

ON/OFF

button: press this briefly to switch the

START/PAUSE button and indicator light: when the green

indicator light flashes slowly, press the button to start a

wash cycle. Once the cycle has begun the indicator light

will remain lit in a fixed manner. To pause the wash cycle,

press the button again; the indicator light will flash in an

machine on or off. The START/PAUSE indicator light which

flashes slowly in a green colour shows that the machine is

switched on. To switch off the washing machine during the

wash cycle, press and hold the button for approximately 3

seconds; if the button is pressed briefly or accidentally the

machine will not switch off.

amber colour. If the

symbol is not illuminated, the door

may be opened. To start the wash cycle from the point at

which it was interrupted, press the button again.

If the machine is switched off during a wash cycle, this

wash cycle will be cancelled.

CHILD LOCK button

lock, press and hold the button for approximately 2

seconds. When the symbol is illuminated, the control

panel is locked (apart from the ON/OFF button). This

means it is possible to prevent wash cycles from being

modified accidentally, especially where there are children in

the home. To deactivate the control panel lock, press and

hold the button for approximately 2 seconds.

: to activate the control panel

WASH CYCLE SELECTOR KNOB: used to set the

desired wash cycle (see “Table of programmes and wash

cycles”).

OPTION button and indicator light: press to select the

available options. The indicator light corresponding to the

selected option will remain lit.

CLEANING ACTION button

wash intensity.

: to select the desired

Standby mode

This washing machine, in compliance with new energy

saving regulations, is fitted with an automatic standby

system which is enabled after about 30 minutes if no

activity is detected. Press the ON-OFF button briefly and

wait for the machine to start up again.

Consumption in off-mode: 0.5 W

TEMPERATURE

completely exclude the temperature; the value appears on

the display.

button: press to reduce or

SPIN

button: press to reduce or completely exclude

Consumption in Left-on: 8 W

the spin cycle; the value appears on the display.

Download from Www.Somanuals.com. All Manuals Search And Download.

Display

The display is useful when programming the machine and provides a great deal of information.

The duration of the available wash cycles and the remaining time of a running cycle appear; if the DELAY TIMER option has

been set, the countdown to the start of the selected wash cycle will appear.

Pressing the corresponding button allows you to view the maximum spin speed and temperature values attained by the

machine during the set wash cycle, or the values selected most recently, if these are compatible with the set wash cycle.

DOOR LOCKED

indicator light:

The lit symbol indicates that the door is locked. To prevent any damage, wait until the symbol turns off before opening the door.

To open the door while a cycle is in progress, press the START/PAUSE button; if the DOOR LOCKED

off the door may be opened.

symbol is switched

Download from Www.Somanuals.com. All Manuals Search And Download.

Running a wash cycle

For lightly-soiled garments or a more delicate treatment

of the fabrics, press button until the “Delicate”

level is reached. The cycle will reduce drum rotation

to ensure washing results that are perfect for delicate

garments.

1. SWITCH THE MACHINE ON. Press the

button;

the START/PAUSE indicator light will flash slowly in a

green colour.

2. LOAD THE LAUNDRY. Open the porthole door.

Load the laundry, making sure you do not exceed

the maximum load value indicated in the table of

programmes and wash cycles on the following page.

Modify the cycle settings.

• Press the button to enable the option; the indicator

light corresponding to the button will switch on.

• Press the button again to disable the option; the

indicator light will switch off.

! If the selected option is not compatible with the set

wash cycle, the indicator light will flash and the option

will not be activated.

3. MEASURE OUT THE DETERGENT. Pull out the

detergent dispenser drawer and pour the detergent into

the relevant compartments as described in “Detergents

and laundry”.

4. CLOSE THE DOOR.

5. SELECT THE WASH CYCLE. Use the WASH CYCLE

SELECTOR knob to select the desired wash cycle. A

temperature and spin speed is set for each wash cycle;

these values may be adjusted. The duration of the cycle

will appear on the display.

! The options may affect the recommended load value

and/or the duration of the cycle.

7. START THE WASH CYCLE. Press the START/

PAUSE button. The corresponding indicator light will

turn green, remaining lit in a fixed manner, and the door

6. CUSTOMISE THE WASH CYCLE. Use the relevant

will be locked (the DOOR LOCKED

symbol will

buttons:

be lit). To change a wash cycle while it is in progress,

pause the washing machine using the START/PAUSE

button (the START/PAUSE indicator light will flash

slowly in an amber colour); then select the desired cycle

and press the START/PAUSE button again.

To open the door while a cycle is in progress, press

the START/PAUSE button; if the DOOR LOCKED

symbol is switched off the door may be opened. Press

the START/PAUSE button again to restart the wash

cycle from the point at which it was interrupted.

Modify the temperature and/or spin

speed. The machine automatically displays the

maximum temperature and spin speed values set for

the selected cycle, or the most recently-used settings

if they are compatible with the selected cycle. The

temperature can be decreased by pressing the

button, until the cold wash “OFF” setting is reached.

The spin speed may be progressively reduced by

pressing the

button, until it is completely excluded

(the “OFF” setting). If these buttons are pressed again,

the maximum values are restored.

8. THE END OF THE WASH CYCLE. This will be

indicated by the text “END” on the display; when the

! Exception: if the

programme is selected, the

temperature can be increased up to a value of 90°C.

DOOR LOCKED

symbol switches off the door may

be opened. Open the door, unload the laundry and

switch off the machine.

Setting a delayed start.

To set a delayed start for the selected cycle, press the

corresponding button repeatedly until the required delay

period has been reached. When this option has been

! If you wish to cancel a cycle which has already begun,

press and hold the

button. The cycle will be stopped

and the machine will switch off.

activated, the

symbol lights up on the display. To

Load balancing system

remove the delayed start setting, press the button until

Before every spin cycle, to avoid excessive vibrations

before every spin and to distribute the load in a uniform

manner, the drum rotates continuously at a speed which

is slightly greater than the washing rotation speed. If,

after several attempts, the load is not balanced correctly,

the machine spins at a reduced spin speed. If the load is

excessively unbalanced, the washing machine performs

the distribution process instead of spinning. To encourage

improved load distribution and balance, we recommend

small and large garments are mixed in the load.

the text “OFF” appears on the display.

Set the desired wash intensity.

Option

makes it possible to optimise washing based

on the level of soil in the fabrics and on desired wash

cycle intensity.

Select the wash programme: the cycle will be

automatically set to “Normal” as optimised for garments

with an average level of soil (this setting is not applicable

to the “Wool” cycle, which is automatically set to

“Delicate”).

For heavily-soiled garments press

button until

the “Intensive” level is reached. This level ensures

a high-performance wash due to a larger quantity of

water used in the initial phase of the cycle and due to

increased drum rotation. It is useful when removing the

most stubborn stains.

Download from Www.Somanuals.com. All Manuals Search And Download.

Wash cycles and options

Table of programmes and wash cycles

Detergents

Max.

spe-

Max.

temp.

(°C)

Description of the wash cycle

(rpm)

CLEAN Plus

Anti Stain

Whites

40°

60°

1600



180’

60°

(Max. 90°)

Cotton Standard 60°C (1): heavily soiled whites and resistant colours.

Cotton Standard 40°C (2): lightly soiled resistant and delicate colours.

1600



44 1.19 57.5 205’

40°

60°

40°

1600

800



44 1.09 92 180’

Synthetics: heavily soiled resistant colours.

4,5 46 1.03 60 115’

4,5 46 0.56 60 100’

Synthetics (3): lightly soiled resistant colours.

800

SPECIALS

Anti Allergy

60°

40°

30°

1600

1000

800



195’

145’

90’

Baby

Wool: for wool, cashmere, etc.

Delicates

80’

Fast Wash 60’: to refresh normal soiled garments quickly (not

suitable for wool, silk and clothes which require washing by hand).

60°

1600



3.5 44 0.84 44

60’

COLD CYCLES

11 Cotton Standard 20°: lightly soiled resistant and delicate colours.

12 Eco Cottons

20°

1600



175’

80’

Cold

Water

44 0.23 68

48 0.12 37

71 0.10 36

Cold

Water

13 Eco Synthetics

14 Eco Fast 30’

800



70’

30’

Cold

Water

Partials cycles

Rinse



1600

36’

16’

Spin+Pump out

The length of cycle shown on the display is an estimation only and is calculated assuming standard working conditions. The actual duration can vary according to factors

such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.

1) Test wash cycle in compliance with directive 1061/2010: set wash cycle

with a temperature of 60°C.

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for

garments which can be washed at 60°C. The actual washing temperature may differ from the indicated value.

2) Test wash cycle in compliance with directive 1061/2010: set wash cycle

with a temperature of 40°C.

This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for

garments which can be washed at 40°C. The actual washing temperature may differ from the indicated value.

For all Test Institutes:

2) Long wash cycle for cottons: set wash cycle

with a temperature of 40°C.

3) Long wash cycle for synthetics: set wash cycle 5 with a temperature of 40°C.

Wash options

Time Saver

If you select this option, the wash cycle duration will be

reduced by up to 50%, depending on the selected cycle,

thereby guaranteeing simultaneous water and energy saving.

Use this cycle for lightly soiled garments.

! It cannot be used in conjunction with wash cycles 1, 2, 6,

7, 8, 9, 10, 12, 13, 14,

Download from Www.Somanuals.com. All Manuals Search And Download.

Detergents and laundry

Detergent dispenser drawer

Special wash cycles

Anti Stain: the programme 1 is suitable to heavily-soiled

garments with resistant colours. It ensures a washing

class that is higher than the standard class (A class). When

running the programme, do not mix garments of different

colours. We recommend the use of powder detergent.

Pre-treatment with special additives is recommended if

there are obstinate stains.

Whites: use this cycle 2 to wash white clothes. The

programme is designed to maintain the brightness of white

clothes over time. Use powder detergent for best results.

Anti Allergy: use programme 6 to remove major allergens

such as pollen, mites, cat’s and dog’s hair.

Successful washing results also depend on the correct

dose of detergent: adding too much detergent will not

necessarily result in a more efficient wash, and may in

fact cause build up on the inside of your appliance and

contribute to environmental pollution.

! Use powder detergent for white cotton garments, for pre-

washing, and for washing at temperatures over 60°C.

! Follow the instructions given on the detergent packaging.

! Do not use hand washing detergents; they create too

much foam.

Baby: use the special wash cycle 7 to remove the soiling

typically caused by babies, while removing all traces of

detergent from nappies in order to prevent the delicate skin

of babies from suffering allergic reactions. The cycle has

been designed to reduce the amount of bacteria by using a

greater quantity of water and optimising the effect of special

disinfecting additives added to the detergent.

Open the detergent

dispenser drawer and pour

in the detergent or washing

additive, as follows.

Wool: the “Wool” wash cycle on this Hotpoint machine has

been tested and approved by The Woolmark Company

for washing wool garments labelled as hand washable

provided that the garments are washed according to the

instructions on the garment label and those issued by the

manufacturer of this washing machine. Hotpoint is the first

washing machine brand to be approved by The Woolmark

Company for Apparel Care- Platinum for its washing

performance and consumption of energy and water.

(M1127)

! Do not pour detergent into the middle compartment (*).

Detergent should only be poured into the compartment 1.

compartment 1: Detergent for the wash cycle

(powder or liquid)

If liquid detergent is used, it is recommended that the

removable plastic partition A (supplied) be used for proper

dosage.

If powder detergent is used, place the partition into slot B.

compartment 2: Additives (fabric softeners, etc.)

The fabric softener should not overflow the grid.

Delicates: use programme 9 to wash very delicate garments

with decorative features, such as diamantes and sequins.

To wash silk garments and curtains select the cycle 9 and

set the “Delicate” level from option

. We recommend

turning the garments inside out before washing and placing

small items into the special bag for washing delicates. Use

liquid detergent on delicate garments for best results.

Cotton Standard 20°: (programme 11) ideal for lightly

soiled cotton loads. The effective performance levels

achieved at cold temperatures, which are comparable to

washing at 40°, are guaranteed by a mechanical action

which operates at varying speed, with repeated and

frequent peaks.

Preparing the laundry

• Divide the laundry according to:

- the type of fabric/the symbol on the label

- the colours: separate coloured garments from whites.

• Empty all garment pockets and check the buttons.

• Do not exceed the listed values, which refer to

the weight of the laundry when dry: see “Table of

programmes and wash cycles”.

Eco cycles

The Eco Cycles assure energy saving by eliminating the

need of heating water and it’s an advantage both to your

energy bill and the environment! These innovative Eco

programmes (Eco Cottons 12, Eco Synthetics 13 and

Eco Fast 30’ 14) are available for various fabrics and

different quantity of garment; they have been designed to

guarantee a high cleaning action even at low temperature

and can be used for lightly to medium soiled loads. Eco

Cycles give the best results thanks to an intensified wash

action, water optimization and are carried out in the same

average time of a standard cycle. For the best washing

results with Eco Cycles we recommend the usage of a

liquid detergent.

How much does your laundry weigh?

1 sheet 400-500 g

1 pillow case 150-200 g

1 tablecloth 400-500 g

1 bathrobe 900-1,200 g

1 towel 150-250 g

Download from Www.Somanuals.com. All Manuals Search And Download.

Troubleshooting

Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service (see “ Service”),

make sure that the problem cannot be solved easily using the following list.

Problem:

Possible causes / Solutions:

The machine does not switch on.

• The appliance is not plugged into the socket fully, or not enough to make contact.

• There is no power to the socket, or the fuse has blown in the mains plug.

The wash cycle does not start.

• The door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been turned on to allow water to flow into the machine.

• A delayed start has been set.

The machine does not fill with

water or ‘H20’ flashes in the

display.

• The water inlet hose is kinked.

• The water inlet hose is not connected to the water supply.

• The water pressure is too low.

• The water tap has not been turned on to allow water to flow into the machine.

• There is no water supply to the house.

• The inlet valve filter is blocked.

• The START/PAUSE button has not been pressed.

The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65

water and continually drains away

or Water left in the drum

or Stuck on wash.

and 100 cm from the floor (see “Installation”).

• The drain hose is connected incorrectly to the sink trap allowing water to run

into the machine, the drain hose must be positioned higher than the bottom of

the sink to prevent water flowing down the drain hose.

• The end of the drain hose has been pushed too far down the standpipe, the

‘U’ bracket should be fitted 100 mm from the end of the drain hose.

The machine does not drain or spin • The Pump filter is blocked.

- (error lights flashing).

• The drain hose is kinked (see “Installation”).

• New Installation - The blanking cap or spigot has not been removed if

connected under a sink.

• The drain hose or sink trap is blocked.

The machine does spin.

• The Spin Speed is set to “OFF”.

The programme takes too long.

• Programme times will vary due to water pressure, the incoming water

temperature and if the wash load goes out of balance. This will increase the

programme times accordingly (see ‘ The machine wont spin properly’ below).

The Display sticks at one ‘time to

end’ for more than 1 Minute or the

Display changes the estimated ‘Time

to End’ during the programme.

• The display time is for guidance only - it is not a precise time to finish and

may vary.

The machine vibrates a lot during

the spin cycle.

• The feet have not been adjusted, enabling the machine to rock.

• New Installation - Either the Transit Bolts including the plastic spacers, or the

Polystyrene Packaging have not been removed when installing the machine.

• The machine is trapped between cabinets and/or walls.

• The load is in a slight out of balance condition and machine is spinning, but at

a lower speed.

Download from Www.Somanuals.com. All Manuals Search And Download.

The machine is noisy.

• There will always be some motor, pump and drum noise during spin.

The machine wont spin properly.

• Out of Balance detected when attempting to go into a spin cycle - If this

happens the machine will continue to try to repeat the distribution of the load

required before the machine will go into higher spin speeds - This will increase

the programme time accordingly. This is a safety feature to prevent damage.

Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,

etc). - Try the programme again using a different load.

The machine leaks from the

dispenser.

• The dispenser drawer is blocked with detergent and requires cleaning.

• The water pressure is too high and requires turning down - turn down the tap

on the water supply pipe slightly and try again.

• The machine is tilting forwards - It must be level when in its final position.

The machine leaks (other than

dispenser).

• The fill hose is loose, check both the cabinet and tap ends.

• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill

hose is missing the rubber washer.

• The drain hose is not fixed in properly.

The option lights and the START/

PAUSE indicator light are flash

rapidly and an error code appears

on the display (eg F-01, F-..).

• Switch off the machine and unplug it, wait for approximately 1 minute and then

switch back on again. If the problem persists contact Technical Assistance

Centre.

The machine smells.

• The machine requires a service wash. Run a “Auto Clean” wash cycle with

detergent and no laundry.

The machine door cannot be

opened.

• The door will not open until the door lock indicator light goes out shortly after

the program has finished.

• If there is no power to the machine you need to perform the manual unlocking

procedure.

Door Seal damaged at the bottom.

• The door seal has drainage holes at the bottom - This is normal.

• The water level is correct if it can be seen at the bottom of the door.

The water level is too low when

the machine is washing.

There is too much foam.

• The detergent is not suitable for machine washing (it should display the text

‘for washing machines’ or ‘hand and machine wash’ or the like).

• Too much detergent was used - less detergent is required in soft water.

After completing the programme,

or before starting a programme,

the machine has turned itself off

(no lights).

• To comply with new energy saving regulations the machine is fitted with an

automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate

the machine, it can then either be switched off or a new programme selected.

General.

• Your washing machine contains sensors that monitor progress during the wash

cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).

Normally, if your machine successfully completes the cycle, there is unlikely to

be anything wrong!

Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.

Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.

Do not wash items which do not have a wash label, or wash items that are not intended as machine

washable.

Download from Www.Somanuals.com. All Manuals Search And Download.

Assistance

Guarantee

12 Months Parts and Labour Guarantee

Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs

for twelve months from the date of purchase.

This gives you the reassurance that if, within that time, your appliance is proven to be defective because of

either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost

to you.

This guarantee is subject to the following conditions:

The appliance has been installed and operated correctly and in accordance with our

operating and maintenance instructions.

The appliance is used only on the electricity or gas supply printed on the rating plate.

The appliance has been used for normal domestic purposes only.

The appliance has not been altered, serviced, maintained, dismantled, or otherwise

interfered with by any person not authorised by us.

Any repair work must be undertaken by us or our appointed agent.

Any parts removed during repair work or any appliance that is replaced become our property.

The appliance is used in the United Kingdom or Republic of Ireland.

The guarantee does not cover:

Damage resulting from transportation, improper use, neglect or interference or as a result

of improper installation.

Replacement of any consumable item or accessory . These include but are not limited to: plugs,

cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.

Replacement of any removable parts made of glass or plastic.

THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL

OR NON-DOMESTIC PREMISES.

5 Year Parts Guarantee

Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you

registering your appliance with us and the parts being fitted by one of our authorised engineers. There will

be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our

registration line on 08448 24 24 24 (ROI 01 230 0800).

Extended Guarantees

We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair

bills for the life of your policy. To find the ideal plan for you please call our advice line on

08448 226 226 (Republic of Ireland 01 230 0233).

Free Helpdesk Service

We have a dedicated team who can provide free advice and assistance with your appliance if you

experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service

Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where

necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your

machine or, if you prefer, give you your money back.

Download from Www.Somanuals.com. All Manuals Search And Download.

195116149.00

07/2013

Xerox Fabriano

After Sales Service

No one is better placed to care for your Hotpoint appliance during the course of its working

life than us - the manufacturer.

Essential Contact Information

Hotpoint Service

We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000

fully qualified engineers on call to ensure you receive fast, reliable, local service.

UK: 08448 224 224

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Please note: Our advisors will require the following information:

Model number:

Serial number:

Parts and Accessories

We supply a full range of genuine replacement parts as well as accessory products that protect and

hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.

UK: 08448 225 225

Republic of Ireland: 0818 313 413

www.hotpointservice.co.uk

Appliance Registration

We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee

you must register your appliance with us.

UK: 08448 24 24 24

Republic of Ireland: 01 230 0800

www.hotpointservice.co.uk

Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB

Indesit Company Unit 49 Airways Industrial Estate,Dublin 17

Recycling & Disposal Information

As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use

quality, recycled components to keep down customer costs and minimise material wastage.

Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the

door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure

that the appliance can no longer be plugged into a mains socket, and the door cannot be locked shut.

Download from Www.Somanuals.com. All Manuals Search And Download.

Graco Inc Paint Sprayer 218688 User Manual
Grizzly Grinder G0596 99 User Manual
Harbor Freight Tools Air Compressor 67708 User Manual
Honeywell Door RPWL200A User Manual
Hotpoint Clothes Dryer TCL770 User Manual
Husqvarna Snow Blower 14527E User Manual
Husqvarna Trimmer HVT40 User Manual
Hypertec Mouse HKBMONUBKUP User Manual
IDEAL INDUSTRIES Paper Shredder IDEAL 5009 1 User Manual
IKEA Indoor Furnishings AA 322649 2 User Manual