Hotpoint Washer HE7L 492 User Manual

Instructions for use  
WASHING MACHINE  
Contents  
GB  
Installation, 2-3-4-5  
Unpacking and levelling  
Electric and water connections  
The first wash cycle  
GB  
English,1  
Technical data  
Care and maintenance, 6  
Cutting off the water or electricity supply  
Cleaning the washing machine  
Cleaning the detergent dispenser drawer  
Caring for the door and drum of your appliance  
Cleaning the pump  
Checking the water inlet hose  
Precautions and tips, 7  
General safety  
Disposal  
HE7L 492  
Opening the porthole door manually  
Description of the washing machine  
and starting a wash cycle, 8-9  
Control panel  
Indicator lights  
Starting a wash cycle  
Wash cycles, 10  
Table of wash cycles  
Personalisation, 11  
Setting the temperature  
Setting the spin speed  
Functions  
Detergents and laundry, 12  
Detergent dispenser drawer  
Preparing the laundry  
Garments requiring special care  
Load balancing system  
Troubleshooting, 13-14  
Assistance, 15-16  
EXPERIENCE  
1
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Connecting the drain hose  
Connect the drain  
• the supply voltage is included within the  
values indicated on the Technical Data Plate  
fixed on the machine.  
GB  
hose, without bending  
it, to a draining duct  
or a wall drain situa-  
ted between 65 and  
100 cm from the floor;  
• the socket is compatible with the washing  
machines plug. If this is not the case, repla-  
ce the socket or the plug.  
65 - 100 cm  
Your appliance is now supplied with a 13 amp  
fused plug it can be plugged into a 13 amp  
socket for immediate use. Before using the  
appliance please read the instructions below.  
WARNING - THIS APPLIANCE MUST BE  
EARTHED.  
The drain hose may  
be connected to an  
under-sink trap. Be-  
fore connecting the  
drain hose from the  
machine ensure that  
any blanks or remo-  
vable ends have been  
taken off the spigot.  
THE FOLLOWING OPERATIONS SHOULD  
BE CARRIED OUT BY A QUALIFIED ELECTRI-  
CIAN.  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be  
used, and the fuse cover re-fitted. If the fuse  
cover is lost, the plug must not be used until a  
replacement is obtained.  
Where it connects to  
the waste water pipe  
cut end off spigot or  
remove the blanking cap  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be  
of the correct colour as indicated by the colou-  
red marking or the colour that is embossed in  
words on the base of the plug. Replacements  
can be obtained directly from your nearest  
Service Depot.  
If it is placed over  
the edge of a basin  
or sink be sure the  
free end of the hose  
should not be under-  
water.  
Removing the plug:  
If your appliance has a non-rewireable moul-  
ded plug and you should wish to re-route the  
mains cable through partitions, units etc.,  
please ensure that either:  
! We advise against the use of hose extensions;  
in case of absolute need, the extension must  
have the same diameter as the original hose  
and must not exceed 150 cm in length.  
Ensure that if the drain hose is pushed into  
a standpipe, that the end does not go down  
more than 15cms (6 inches). If the hose is pu-  
shed down too far, this may cause the machine  
to self -syphon ie. continuously empty as it is  
filling.  
the plug is replaced by a fused 13 ampere  
rewireable plug bearing the BSI mark of ap-  
proval.  
or:  
the mains cable is wired directly into a 13  
amp cable outlet, controlled by a switch, (in  
compliance with BS 5733) which is accessible  
without moving the appliance.  
Disposing of the plug:  
Ensure that before disposing of the plug itself,  
you make the pins unusable so that it cannot  
be accidentally inserted into a socket.  
Electric connection  
Before plugging the appliance into the mains  
socket, make sure that:  
Instructions for connecting cable to an alternati-  
ve plug:  
Important: the wires in the mains lead are co-  
loured in accordance with the following code:  
Green & Yellow Earth  
the socket is earthed and in compliance with  
the applicable law;  
the socket is able to sustain the appliances  
maximum power load indicated on the Tech-  
nical Data Plate fixed on the machine;  
Blue  
Brown  
Neutral  
Live  
3
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As the colours of the wires in the lead may not  
correspond with the coloured markings iden-  
tifying the terminals in your plug, proceed as  
follows:  
! The power supply cable must only be repla-  
GB  
ced by an authorised serviceman.  
Warning! The company denies all liability if and  
when these norms are not respected.  
Connect Green & Yellow wire to terminal  
marked E or or coloured Green or Green &  
Yellow.  
The first wash cycle  
Connect Brown wire to terminal marked L or  
coloured Red.  
Once the appliance has been installed, and  
before you use it for the first time, run a wash  
cycle with detergent and no laundry, setting  
the 60°C programme.  
Connect Blue wire to terminal marked N or  
coloured Black.  
If a 13 amp plug (BS 1363) is used it must be  
fitted with a  
13 amp fuse, either in the plug or adaptor or  
at the distribution board.  
If you are in any doubt regarding the electrical  
supply to your machine, consult a qualified  
electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
BLUE  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
BROWN  
GREEN & YELLOW  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
Disposing of the appliance:  
When disposing of the appliance please re-  
move the plug by cutting the mains cable as  
close as possible to the plug body and dispo-  
se of it as described on the previous page.  
! The washing machine should not be installed  
in an outdoor environment, not even where  
the area is sheltered, because it may be very  
dangerous to leave it exposed to damp, rain  
and thunderstorms.  
! When the washing machine is installed, the  
mains socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent  
or dangerously compressed.  
4
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GB  
Technical data  
Model  
HE7L 492  
width 59.5 cm  
Dimensions height 85 cm  
depth 53.5 cm  
Capacity  
Electrical  
from 1 to 7 kg  
please refer to the technical  
connections data plate fixed to the machine  
maximum pressure  
1 MPa (10 bar)  
Water con-  
minimum pressure  
nections  
0.05 MPa (0.5 bar)  
drum capacity 52 litres  
up to 1400 rotations per  
minute  
Spin speed  
Test wash  
cycles in  
accordan-  
ce with  
Programme  
;
Cotton Standard 60°.  
directives  
1061/2010  
and  
Programme  
Cotton Standard 40°.  
;
1015/201  
This appliance conforms to  
the following EC Directives:  
- 2004/108/EC (Electroma-  
gnetic Compatibility)  
- 2006/95/EC (Low Voltage)  
- 2002/96/EC  
5
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Care and maintenance  
2. unscrew the lid  
by rotating it anti-  
clockwise (see figu-  
re): a little water may  
trickle out. This is  
perfectly normal;  
Cutting off the water and electri-  
city supplies  
GB  
• Turn off the water tap after every wash cycle.  
This will limit wear on the hydraulic system in-  
side the washing machine and help to prevent  
leaks.  
• Unplug the washing machine when cleaning  
it and during all maintenance work.  
Cleaning the washing machine  
The outer parts and rubber components of the  
3. clean the inside thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks  
are securely in place before you push it onto  
the appliance.  
appliance can be cleaned using a soft cloth  
soaked in lukewarm soapy water. Do not use  
solvents or abrasives.  
Cleaning the detergent dispenser  
drawer  
Remove the dispenser  
1
Checking the water inlet hose  
Check the inlet hose at least once a year. If  
there are any cracks, it should be replaced  
immediately: during the wash cycles, water  
pressure is very strong and a cracked hose  
could easily split open.  
by raising it and pul-  
ling it out (see figure).  
Wash it under running  
water; this operation  
should be repeated  
frequently.  
! Never use second-hand hoses.  
2
Caring for the door and drum of  
your appliance  
• Always leave the porthole door ajar in order  
to prevent unpleasant odours from forming.  
Cleaning the pump  
The washing machine is fitted with a self-clea-  
ning pump which does not require any mainte-  
nance. Sometimes, small items (such as coins  
or buttons) may fall into the pre-chamber which  
protects the pump, situated in its bottom part.  
! Make sure the wash cycle has finished and  
unplug the appliance.  
To access the pre-chamber:  
1. using a screwdri-  
ver, remove the cover  
panel on the lower  
front part of the wa-  
shing machine (see  
figure);  
6
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Precautions and tips  
! This washing machine was designed and constructed in  
accordance with international safety regulations. The fol-  
lowing information is provided for safety reasons and must  
therefore be read carefully.  
Opening the porthole door manually  
In the event that it is not possible to open the porthole  
door due to a powercut, and if you wish to remove the  
laundry, proceed as follows:  
GB  
1. remove the plug from the  
electrical socket.  
2. make sure the water level  
inside the machine is lower  
General safety  
• This appliance was designed for domestic use only.  
• This appliance is not intended for use by persons (inclu-  
ding children) with reduced physical, sensory or mental  
capabilities, or lack of experience and knowledge, unless  
they have been given supervision or instruction concer-  
ning use of the appliance by a person responsible for  
their safety. Children should be supervised to ensure that  
they do not play with the appliance.  
than the door opening; if it  
is not, remove excess water  
using the drain hose, collec-  
ting it in a bucket as indicated  
in the figure.  
• Do not touch the machine when barefoot or with wet or  
damp hands or feet.  
• Do not pull on the power supply cable when unplugging  
the appliance from the electricity socket. Hold the plug  
and pull.  
3. using a screwdriver, remo-  
ve the cover panel on the lo-  
wer front part of the washing  
machine (see figure).  
• Do not open the detergent dispenser drawer while the  
machine is in operation.  
• Do not touch the drained water as it may reach extreme-  
ly high temperatures.  
• Never force the porthole door. This could damage the safety  
lock mechanism designed to prevent accidental opening.  
• If the appliance breaks down, do not under any circum-  
stances access the internal mechanisms in an attempt  
to repair it yourself.  
• Always keep children well away from the appliance while  
it is operating.  
• The door can become quite hot during the wash cycle.  
• If the appliance has to be moved, work in a group of two  
or three people and handle it with the utmost care. Never  
try to do this alone, because the appliance is very heavy.  
• Before loading laundry into the washing machine, make  
sure the drum is empty.  
Disposal  
4. pull outwards using the tab as indicated in the figure,  
until the plastic tie-rod is freed from its stop position; pull  
downwards and open the door at the same time.  
Disposing of the packaging materials: observe local regu-  
lations so that the packaging may be re-used.  
The European Directive 2002/96/EC on Waste Electrical  
and Electronic Equipment, requires that old household  
electrical appliances must not be disposed of in the normal  
unsorted municipal waste stream. Old appliances must be  
collected separately in order to optimise the recovery and  
recycling of the materials they contain and reduce the im-  
pact on human health and the environment. The crossed  
out “wheeled bin” symbol on the product reminds you of  
your obligation, that when you dispose of the appliance it  
must be separately collected. Consumers should contact  
their local authority or retailer for information concerning the  
correct disposal of their old appliance.  
5. reposition the panel, making sure the hooks are securely  
in place before you push it onto the appliance.  
7
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Description of the washing  
machine and starting a wash cycle  
Control panel  
GB  
WASH CYCLE PROGRESS  
indicator lights  
SPIN SPEED knob  
DOOR  
ON/OFF button  
LOCKED  
TEMPERATURE  
indicator light  
knob  
START/PAUSE  
button with indicator  
light  
Detergent dispenser drawer  
FUNCTION  
buttons with  
indicator lights  
WASH CYCLE  
knob  
Detergent dispenser drawer: used to dispense  
detergents and washing additives (see “Detergents and  
START/PAUSE button with indicator light: starts or tem-  
porarily interrupts the wash cycles.  
laundry”).  
N.B. To pause the wash cycle in progress, press this  
button; the corresponding indicator light will flash orange,  
while the indicator light for the current wash cycle phase  
will remain lit in a fixed manner. If the DOOR LOCKED  
indicator light is switched off, the door may be opened.  
To start the wash cycle from the point at which it was  
interrupted, press this button again.  
ON/OFF button: switches the washing machine on and off.  
WASH CYCLE knob: programmes the wash cycles. Du-  
ring the wash cycle, the knob does not move.  
FUNCTION buttons with indicator light: used to select the  
available functions. The indicator light corresponding to the  
selected function will remain lit.  
Standby mode  
This washing machine, in compliance with new energy sa-  
ving regulations, is fitted with an automatic standby system  
which is enabled after about 30 minutes if no activity is  
detected. Press the ON-OFF button briefly and wait for the  
machine to start up again.  
TEMPERATURE knob: sets the temperature or the cold  
wash cycle (see “Personalisation”).  
SPIN SPEED knob: sets the spin speed or exclude the  
spin cycle completely (see “Personalisation”).  
Consumption in off-mode: 0,5 W  
Consumption in Left-on: 0,5 W  
WASH CYCLE PROGRESS indicator lights: used to  
monitor the progress of the wash cycle.  
The illuminated indicator light shows which phase is in  
progress.  
DOOR LOCKED indicator lights: indicates whether the  
door may be opened or not (see next page).  
8
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Door locked indicator light  
Indicator lights  
GB  
If this indicator light is on, the appliance door is locked to  
prevent it from being opened accidentally; to avoid any  
damage, wait for the indicator light to switch off before you  
open the appliance door.  
The indicator lights provide important information.  
This is what they can tell you:  
Wash cycle phase indicator lights  
Once the desired wash cycle has been selected and has  
begun, the indicator lights switch on one by one to indicate  
which phase of the cycle is currently in progress.  
! If the START/PAUSE indicator light (orange) flashes rapidly  
at the same time as the function indicator light, this indicates  
a problem has occurred (see “Troubleshooting”).  
Wash  
Rinse  
Spin  
Pump out  
End of wash cycle  
Function buttons and corresponding indicator lights  
When a function is selected, the corresponding indicator  
light will illuminate.  
If the selected function is not compatible with the program-  
med wash cycle, the corresponding indicator light will flash  
and the function will not be activated.  
If a function which is incompatible with another function  
selected previously, only the most recent selection will  
remain active.  
Starting a wash cycle  
1. Switch the washing machine on by pressing the ON/OFF button. All the indicator lights will turn on for a few seconds,  
then only the indicator lights relative to the selected programme settings will remain lit and the START/PAUSE indicator light  
will flash.  
2. Load the laundry and close the door.  
3. Set the WASH CYCLE knob to the desired programme.  
4. Set the washing temperature (see “Personalisation”).  
5. Set the spin speed (see “Personalisation”).  
6. Measure out the detergent and washing additives (see “Detergents and laundry”).  
7. Select the desired functions.  
8. Start the wash cycle by pressing the START/PAUSE button and the corresponding indicator light will remain lit in a fixed  
manner, in green.  
To cancel the set wash cycle, pause the machine by pressing the START/PAUSE button and select a new cycle.  
9. At the end of the wash cycle the  
indicator light will switch on. The DOOR LOCKED indicator light will switch off, indi-  
cating that the door may be opened. Take out your laundry and leave the appliance door ajar to make sure the drum dries  
completely. Switch the washing machine off by pressing the ON/OFF button.  
9
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Wash cycles  
Table of wash cycles  
GB  
Detergents  
Max.  
spe-  
ed  
Max.  
temp.  
(°C)  
Description of the wash cycle  
(rpm)  
Essentials  
Anti Stain  
Whites  
1
2
40°  
60°  
1400  
1400  
4
4
-
-
-
-
-
-
180’  
180’  
60°  
(Max. 90°)  
Cotton Standard 60°C (1): heavily soiled whites and resistant colours.  
Cotton Standard 40°C (2): lightly soiled resistant and delicate colours.  
1400  
7
53 1.10 52.5 190’  
40°  
60°  
40°  
1400  
800  
7
53 1.09 92 185’  
Synthetics: heavily soiled resistant colours.  
5
5
3.5 44 0.93 47 115’  
3.5 44 0.57 46 100’  
Synthetics (3): lightly soiled resistant colours.  
800  
Specials  
Anti Allergy  
6
7
8
9
60°  
40°  
40°  
30°  
1400  
1000  
800  
0
4
4
-
-
-
-
-
-
-
-
-
-
-
-
195’  
145’  
70’  
Baby  
Wool: for wool, cashmere, etc.  
Delicates  
1.5  
1
80’  
Fast Wash 60’: to refresh normal soiled garments quickly (not  
suitable for wool, silk and clothes which require washing by hand).  
10  
60°  
1400  
3.5 53 0.81 40  
60’  
Eco Cycle  
11 Cotton Standard 20°: lightly soiled resistant and delicate colours.  
12 Cottons  
20°  
1400  
1400  
7
7
-
-
-
170’  
80’  
Cold  
Water  
53 0.17 63  
48 0.07 30  
71 0.04 34  
Cold  
Water  
13 Synthetics  
800  
800  
3
3
70’  
30’  
Cold  
Water  
14 Fast Wash  
Partials cycles  
A
B
Rinse  
-
-
1400  
1400  
-
-
7
7
-
-
-
-
-
-
36’  
16’  
Spin+Pump out  
-
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can vary accor-  
ding to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any wash options selected.  
1) Test wash cycle in compliance with directive 1061/2010: set wash cycle  
with a temperature of 60°C.  
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for  
garments which can be washed at 60°C. The actual washing temperature may differ from the indicated value.  
2) Test wash cycle in compliance with directive 1061/2010: set wash cycle  
with a temperature of 40°C.  
This cycle is designed for cotton loads with a normal soil level and is the most efficient in terms of both electricity and water consumption; it should be used for  
garments which can be washed at 40°C. The actual washing temperature may differ from the indicated value.  
For all Test Institutes:  
2) Long wash cycle for cottons: set wash cycle  
with a temperature of 40°C.  
3) Long wash cycle for synthetics: set wash cycle 5 with a temperature of 40°C.  
10  
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Personalisation  
Setting the temperature  
GB  
Turn the TEMPERATURE knob to set the wash temperature (see Table of wash cycles).  
The temperature may be lowered, or even set to a cold wash ( ).  
The washing machine will automatically prevent you from selecting a temperature which is higher than the maximum value  
set for each wash cycle.  
! Exception: if the  
programme is selected, the temperature can be increased up to a value of 90°C.  
Setting the spin speed  
Turn the SPIN SPEED knob to set the spin speed for the selected wash cycle.  
The maximum spin speeds available for each wash cycle are as follows:  
Wash cycles  
Cottons  
Synthetics  
Wool  
Maximum spin speed  
1400 rpm  
800 rpm  
800 rpm  
Silk  
drain only  
The spin speed may be lowered, or the spin cycle can be excluded altogether by selecting the symbol  
.
The washing machine will automatically prevent you from selecting a spin speed which is higher than the maximum speed  
set for each wash cycle.  
Functions  
The various wash functions available with this washing machine will help to achieve the desired results, every time.  
To activate the functions:  
1. Press the button corresponding to the desired function;  
2. the function is enabled when the corresponding indicator light is illuminated.  
Note: If the indicator light flashes rapidly, this signals that this particular function may not be selected in conjunction with the  
selected wash cycle.  
Time Saver  
If you select this option, the wash cycle duration will be reduced by up to 50%, depending on the selected cycle, thereby gua-  
ranteeing simultaneous water and energy saving. Use this cycle for lightly soiled garments.  
! It cannot be used in conjunction with wash cycles 1, 2, 6, 7, 8, 9, 10, 12, 13, 14, A, B.  
Reduced Creases  
By selecting this function, the wash and spin cycles will be modified in order to reduce the formation of creases. At the end  
of the cycle the washing machine will perform slow rotations of the drum; the REDUCED CREASES and START/PAUSE indi-  
cator lights will flash (orange) and the  
phase will remain lit in a fixed manner. To end the cycle, press the START/PAUSE  
button or the REDUCED CREASES button.  
! This function may not be used in conjunction with wash cycles 1, 2, 6, 8, 12, 13, 14, A, B.  
Extra rinse  
By selecting this function, the efficiency of the rinse is increased and optimal detergent removal is guaranteed. It is particularly  
useful for sensitive skin.  
! This function may not be used in conjunction with wash cycles 6, 9, 14, B.  
Super Wash  
Because a greater quantity of water is used in the initial phase of the cycle, and because of the increased cycle duration, this  
function offers a high-performance wash.  
! This function may not be used in conjunction with wash cycles 2, 6, 8, 9, 10, 12, 13, 14, B.  
11  
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Detergents and laundry  
skin of babies from suffering allergic reactions. The cycle has  
Detergent dispenser drawer  
GB  
been designed to reduce the amount of bacteria by using a  
greater quantity of water and optimising the effect of special  
disinfecting additives added to the detergent.  
Successful washing results also depend on the correct  
dose of detergent: adding too much detergent will not  
necessarily result in a more efficient wash, and may in fact  
cause build up on the inside of your appliance and contri-  
bute to environmental pollution.  
! Use powder detergent for white cotton garments, for pre-  
washing, and for washing at temperatures over 60°C.  
! Follow the instructions given on the detergent packaging.  
! Do not use hand washing detergents; they create too  
much foam.  
Wool: the “Wool” wash cycle on this Hotpoint machine has  
been tested and approved by The Woolmark Company  
for washing wool garments labelled as hand washable  
provided that the garments are washed according to the  
instructions on the garment label and those issued by the  
manufacturer of this washing machine. Hotpoint is the first  
washing machine brand to be approved by The Woolmark  
Company for Apparel Care- Platinum for its washing per-  
formance and consumption of energy and water. (M1126)  
Open the detergent di-  
spenser drawer and pour  
in the detergent or washing  
additive, as follows.  
Delicates: use programme 9 to wash very delicate  
garments having strasses or sequins.  
We recommend turning the garments inside out before  
washing and placing small items into the special bag for  
washing delicates.  
*
1
! Do not pour detergent into  
2
the middle compartment (*).  
Detergent should only be  
poured into the compart-  
ment 1.  
Use liquid detergent on delicate garments for best results.  
To wash silk garments and curtains select cycle 9 and  
then function “Reduced Creases” (in this case it will also be  
possible to enable the “Extra Rinse” option); the machine  
will end the cycle while the laundry is soaking, the “Reduced  
Creases” and START/PAUSE indicator lights will flash (orange)  
and the RINSE phase will remain lit in a fixed manner. To drain  
the water so that the laundry may be removed, press the  
START/PAUSE button or the “Reduced Creases” button.  
Cotton Standard 20°: (programme 11) ideal for heavily soiled  
cotton loads. The effective performance levels achieved at  
cold temperatures, which are comparable to washing at 40°,  
are guaranteed by a mechanical action which operates at  
varying speed, with repeated and frequent peaks.  
compartment 1: Detergent for the wash cycle  
(powder or liquid)  
For best results liquid detergent should be poured in the  
dispenser immediately before the start of the programme.  
compartment 2: Additives (fabric softeners, etc.)  
The fabric softener should not overflow the grid.  
Preparing the laundry  
• Divide the laundry according to:  
- the type of fabric/the symbol on the label  
- the colours: separate coloured garments from whites.  
• Empty all garment pockets and check the buttons.  
• Do not exceed the listed values, which refer to the weight  
of the laundry when dry: see “Table of wash cycles”.  
Eco cycles  
The Eco Cycles assure energy saving by eliminating the  
need of heating water and it’s an advantage both to your  
energy bill and the environment! These innovative Eco  
programmes (Cottons 12, Synthetics 13 and Fast Wash14)  
are available for various fabrics and different quantity of  
garment; they have been designed to guarantee a high  
cleaning action even at low temperature and can be used  
for lightly to medium soiled loads. Eco Cycles give the  
best results thanks to an intensified wash action, water  
optimization and are carried out in the same average time  
of a standard cycle. For the best washing results with Eco  
Cycles we recommend the usage of a liquid detergent.  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1,200 g  
1 towel 150-250 g  
Garments requiring special care  
Anti Stain: the programme 1 is suitable to heavily-soiled  
garments with resistant colours. It ensures a washing  
class that is higher than the standard class (A class). When  
running the programme, do not mix garments of different  
colours. We recommend the use of powder detergent.  
Pre-treatment with special additives is recommended if  
there are obstinate stains.  
Whites: use this cycle 2 to wash white clothes. The pro-  
gramme is designed to maintain the brightness of white  
clothes over time. Use powder detergent for best results.  
Anti Allergy: use programme 6 to remove major allergens  
such as pollen, mites, cat’s and dog’s hair.  
Load balancing system  
Before every spin cycle, to avoid excessive vibrations  
before every spin and to distribute the load in a uniform  
manner, the drum rotates continuously at a speed which  
is slightly greater than the washing rotation speed. If,  
after several attempts, the load is not balanced correctly,  
the machine spins at a reduced spin speed. If the load is  
excessively unbalanced, the washing machine performs  
the distribution process instead of spinning. To encourage  
improved load distribution and balance, we recommend  
small and large garments are mixed in the load.  
Baby: use the special wash cycle 7 to remove the remove  
the soiling typically caused by babies, while removing all tra-  
ces of detergent from nappies in order to prevent the delicate  
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Troubleshooting  
Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure  
that the problem cannot be solved easily using the following list.  
GB  
Problem:  
Possible causes / Solutions:  
The machine does not switch on.  
• The appliance is not plugged into the socket fully, or not enough to make contact.  
• There is no power to the socket, or the fuse has blown in the mains plug.  
The wash cycle does not start.  
• The door is not closed properly.  
• The ON/OFF button has not been pressed.  
• The START/PAUSE button has not been pressed.  
• The water tap has not been turned on to allow water to flow into the machine.  
• A delayed start has been set.  
The machine does not fill with wa-  
• The water inlet hose is kinked.  
ter or the indicator light for the first • The water inlet hose is not connected to the water supply.  
wash cycle stage flashes rapidly.  
• The water pressure is too low.  
• The water tap has not been turned on to allow water to flow into the machine.  
• There is no water supply to the house.  
• The inlet valve filter is blocked.  
• The START/PAUSE button has not been pressed.  
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65  
water and continually drains away  
or Water left in the drum  
or Stuck on wash.  
and 100 cm from the floor (see “Installation”).  
• The drain hose is connected incorrectly to the sink trap allowing water to run  
into the machine, the drain hose must be positioned higher than the bottom of  
the sink to prevent water flowing down the drain hose.  
• The end of the drain hose has been pushed too far down the standpipe, the  
‘U’ bracket should be fitted 100 mm from the end of the drain hose.  
The machine does not drain or  
spin.  
• The Pump filter is blocked.  
• The drain hose is kinked (see “Installation”).  
• New Installation - The blanking cap or spigot has not been removed if con-  
nected under a sink.  
• The drain hose or sink trap is blocked.  
• The wash cycle does not include draining, some wash cycles require the drain  
phase to be started manually.  
• The REDUCED CREASES function button has been activated. To complete  
the wash cycle, press the START/PAUSE button.  
The machine does not heat or poor • The ‘Temperature’ selector knob is in the “ ” position.  
wash results.  
The programme takes too long.  
• Programme times will vary due to water pressure, the incoming water tempe-  
rature and if the wash load goes out of balance. This will increase the pro-  
gramme times accordingly (see ‘ The machine wont spin properly’ below).  
The machine vibrates a lot during  
the spin cycle.  
• The feet have not been adjusted, enabling the machine to rock.  
• New Installation - Either the Transit Bolts including the plastic spacers, or the  
Polystyrene Packaging have not been removed when installing the machine.  
• The machine is trapped between cabinets and/or walls.  
• The load is in a slight out of balance condition and machine is spinning, but at  
a lower speed.  
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The machine is noisy.  
• There will always be some motor, pump and drum noise during spin.  
GB  
The machine wont spin properly.  
• Out of Balance detected when attempting to go into a spin cycle - If this  
happens the machine will continue to try to repeat the distribution of the load  
required before the machine will go into higher spin speeds - This will increase  
the programme time accordingly. This is a safety feature to prevent damage.  
Out of Balance can be caused by washing a single heavy item (eg duvet, quilt,  
etc). - Try the programme again using a different load.  
The machine leaks from the  
dispenser.  
• The dispenser drawer is blocked with detergent and requires cleaning.  
• The water pressure is too high and requires turning down - turn down the tap  
on the water supply pipe slightly and try again.  
• The machine is tilting forwards - It must be level when in its final position.  
The machine leaks (other than di-  
spenser).  
• The fill hose is loose, check both the cabinet and tap ends.  
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill  
hose is missing the rubber washer.  
• The drain hose is not fixed in properly.  
The indicator lights on the console  
are flashing rapidly.  
• Switch off the machine and unplug it, wait for approximately 1 minute and then  
switch it back on again If the problem persists contact the Technical Assistance  
Service.  
The machine smells.  
• The machine requires a service wash. Run a 60 degree wash cycle with deter-  
gent and no laundry.  
The machine door cannot be  
opened.  
• The door will not open until the door lock indicator light goes out shortly after  
the program has finished.  
Door Seal damaged at the bottom.  
• The door seal has drainage holes at the bottom - This is normal.  
• The water level is correct if it can be seen at the bottom of the door.  
The water level is too low when  
the machine is washing.  
There is too much foam.  
• The detergent is not suitable for machine washing (it should display the text  
‘for washing machines’ or ‘hand and machine wash’ or the like).  
Too much detergent was used - less detergent is required in soft water.  
After completing the programme,  
or before starting a programme,  
the machine has turned itself off  
(no lights).  
To comply with new energy saving regulations the machine is fitted with an  
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate  
the machine, it can then either be switched off or a new programme selected.  
General.  
Your washing machine contains sensors that monitor progress during the wash  
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/pro-  
gress).  
Normally, if your machine successfully completes the cycle, there is unlikely to  
be anything wrong!  
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.  
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.  
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.  
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Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
GB  
Your appliance has the benefit of our manufacturers guarantee, which covers the cost of breakdown repairs  
for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of  
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost  
to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you  
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will  
be a charge for our engineers time. To activate the extra parts warranty on your appliance, simply call our  
registration line on 08448 24 24 24 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair  
bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08448 226 226 (Republic of Ireland 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service  
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your  
machine or, if you prefer, give you your money back.  
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195106129.00  
07/2012  
-
Xerox Fabriano  
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its working  
life than us - the manufacturer.  
GB  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000  
fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08448 224 224  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08448 225 225  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee  
you must register your appliance with us.  
UK: 08448 24 24 24  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoints continued commitment to helping the environment, Hotpoint reserves the right to use  
quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove  
the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to  
ensure that the appliance can no longer be plugged into a mains socket, and the door  
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