HP Hewlett Packard Printer 170x User Manual

network

printing

installation

and

configuration

guide

hp jetdirect

print servers

model

170x

*5990-2875*

5990-2875

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Installation and

Configuration Guide

HP Jetdirect 170X

External Print Server

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EXPRESSED OR IMPLIED

©Copyright Hewlett-Packard

Company 1997-2001. All rights

reserved.

WARRANTIES OF

MERCHANTABILITYORFITNESS

FOR ANY PARTICULAR

PURPOSE. Further, Microsoft

Corporation makes no

Reproduction, adaptation, or

translation without prior written

permission is prohibited, except as

allowed under the copyright laws.

representations or warranties with

respect to any Microsoft Corporation

Server software, and specifically

disclaims any express or implied

warranties of merchantability or

fitness for any particular purpose.

Further, Microsoft Corporation

reservesthe right to make changes to

any and all parts of Microsoft

Corporation Server software, at any

time, without obligation to notify any

person or entity of such changes.

Publication number

5990-2875

Eighth Edition, May 2002

Applicable Products: J3258B

Warranty

The information contained in this

document is subject to change

without notice.

NOVELL, INC. MAKES NO

REPRESENTATIONS OR

HEWLETT-PACKARD COMPANY

MAKES NO WARRANTY OF ANY

KIND WITH REGARD TO THIS

MATERIAL, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED

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MERCHANTABILITY AND

FITNESS FOR A PARTICULAR

PURPOSE.

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THE CONTENTS OR USE OF THIS

MANUAL, AND SPECIFICALLY

DISCLAIMS ANY EXPRESS OR

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THIS MANUAL, AND

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SPECIFICALLY DISCLAIMS ANY

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Table of Contents

1. Introduction

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

What’s Included. . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

For Further Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Network Printing Basics. . . . . . . . . . . . . . . . . . . . . . . 1-3

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Configuration for Network Printing. . . . . . . . . . 1-5

Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Electronic Services . . . . . . . . . . . . . . . . . . . . . . . 1-6

HP Customer Care Phone Numbers . . . . . . . . . 1-7

2. Where Do I Begin?

Which CD-ROM Do I Use? . . . . . . . . . . . . . . . . . . . . . 2-2

Do you have everything that you need?. . . . . . . . . . . 2-3

Other HP Installation Software . . . . . . . . . . . . . . . . . 2-4

Install Network Printer Wizard (Windows). . . . 2-5

HP Web JetAdmin. . . . . . . . . . . . . . . . . . . . . . . . 2-6

HP IP/IPX Printer Gateway for NDPS . . . . . . . 2-8

3. Installing the HP Jetdirect 170X Print Server

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Install the 170X Hardware. . . . . . . . . . . . . . . . . . . . . 3-3

Print a 170X Configuration Page . . . . . . . . . . . . . . . . 3-4

4. Using the CD-ROM to Install the Software

Microsoft or Novell NetWare Networks. . . . . . . . . . . 4-2

To Use the HP Install

Network Printer Wizard . . . . . . . . . . . . . . . 4-3

To View Documents on the CD-ROM. . . . . . . . . . . . . 4-6

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5. Using the Embedded Web Server

Supported Web Browsers . . . . . . . . . . . . . . . . . . 5-2

Supported HP Web JetAdmin Versio n . . . . . . . . 5 -2

Viewing the Embedded Web Server . . . . . . . . . . 5-2

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Operating Notes. . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

6. FTP Printing

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Print Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Using FTP Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

FTP Connections . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

FTP Login . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Ending the FTP Session . . . . . . . . . . . . . . . . . . . 6-4

Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Example of an FTP Session . . . . . . . . . . . . . . . . . . . . 6-5

7. Troubleshooting

The 170X Configuration Page. . . . . . . . . . . . . . . . . . . 7-1

Resetting Configuration to Factory Defaults. . . . . . . 7-4

Troubleshooting Steps. . . . . . . . . . . . . . . . . . . . . . . . . 7-4

I. Verify the printer works properly . . . . . . . . . . 7-4

II. Verify the 170X hardware

works properly . . . . . . . . . . . . . . . . . . . . . . . 7-5

III. Verify that you can print to the printer

when it’s attached directly to a PC. . . . . . . 7-5

Novell NetWare (non-NDPS) Checklists . . . . . . . . . . 7-6

File Server Checklist. . . . . . . . . . . . . . . . . . . . . . 7-6

Server-to-Printer Connection Checklist. . . . . . . 7-6

Workstation Checklist. . . . . . . . . . . . . . . . . . . . . 7-7

Workstation-to-Print Server Checklist . . . . . . . 7-7

Microsoft Windows 95, 98, 2000,

NT 4.0 Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

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8. HP Jetdirect Configuration Page Messages

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

A. Technical Specifications and

Regulatory Statements

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Supported Networks . . . . . . . . . . . . . . . . . . . . . . A-1

Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Regulatory Statements . . . . . . . . . . . . . . . . . . . . . . . . A-5

B. Warranty Service

Index

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Introduction

Product Overview

The HP Jetdirect 170X (J3258B) isanexternal print server that

allows you to connect your printer, plotter, or HP All-In-One

peripheral with scanning capability¹directly to your network.

The 170X enhances workgroup productivity by letting you place

your printer or plotter at a convenient location on the network

while improving network printer performance.

The HP Jetdirect 170X has a single high-speed, bidirectional

parallel port (IEEE 1284) for connecting your device. It also has

an RJ-45 network port (10Base-T) for connecting the network.

See Appendix A for technical specifications, supported

environments, and accessory part numbers.

The HP Jetdirect 170X print server supports the following:

Network Operating System

Novell NetWare 3.2, 4.x, 5.x

Protocol(s)

IPX/SPX

Novell NetWare 4.11, 4.2 with NDPS

Novell NetWare 5.x with NDPS

IPX/SPX

IPX/SPX, TCP/IP

Microsoft Windows2000 or NT 4.0, peer-to-peer or client-server TCP/IP, IPX/SPX

Microsoft Windows 95, 98 (peer-to-peer) TCP/IP, IPX/SPX

Artisoft LANTastic Powersuite 7.0. (Contact the system vendor DLC/LLC

for software, documentation, and support.)

1. Supported HPAll-In-Oneperipherals:HPLaserJet1100A;HP OfficeJetPro

Series (basic image scanning); and OfficeJet R40 and R60.

Introduction 1-1

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What’s Included

G HP Jetdirect 170X Print Server

G Power Module (see Appendix A for part numbers)

G CD-ROM containing HP Jetdirect software

G Installation and Configuration Guide (this manual)

For Further Help

Forinformation onsubjects notincludedinthis manual, seethe

following manual shipped electronically on the HP Jetdirect

CD-ROM:

Documents on the

HP Jetdirect CD-ROM Document Contents

HP Jetdirect Print Server G TCP/IP Configurations (Chapter 3)

Administrator’s Guide

(600N/400N/500X/300X)

G Using BOOTP/TFTP

G Using DHCP

G Using RARP

G Using the arpand pingcommands

G Using Telnet

G Printing on Windows DLC/LLC Networks

(Appendix C)

For release notes, see the “Readme” file in the root directory of

the HP Jetdirect CD-ROM.

For web-based or direct phone support, refer to the HP

Customer Care information starting on page 1-6.

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Network Printing Basics

Networks consist of computers connected together to share

information and resources, such as printers. There are two ways

to share printers on a network: Client-Server and Peer-to-Peer.

Peer-to-Peer printing

Client-Server printing

Server

Figure 1.1 Network Printing Configurations

On a “client-server” network, client computers send print jobs

to dedicated server computers that control the use of each

printer. This printing is typically used in medium to large

networks where dedicated servers are used to manage printing

needs of many users. Client-server networks use network

operating systems (NOS’s) such as Novell NetWare, Microsoft

Windows NT or 2000 Server.

On a “peer-to-peer” network, dedicated servers are not used.

Instead, each computer is configured to send print jobs to the

printer directly. This is more suitable for smaller networks.

On peer-to-peer networks, users configure their Microsoft

Windows 95, NT, or 2000 systems to print directly to the

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printer. Note that peer-to-peer printing can be configured on a

client-server network. For example, a small workgroup might

use peer-to-peer printing even though it is connected to an

enterprise-wide client-server network.

Regardless of the network type (client-server or peer-to-peer),

your computers and printers must use a common language,

or “network protocol” to communicate with each other. The

most common protocols are IPX (Internet Packet Exchange),

made popular by Novell NetWare networks, and TCP/IP

(Transmission Control Protocol/Internet Protocol), made

popular by the Internet. The HP Jetdirect 170X supports

these network protocols, including DLC/LLC, and allows your

printer to communicate on the network.

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Installation Overview

To install the HP Jetdirect print server hardware, simply

connect the 170X to the network, then connect your printer,

plotter, or HP All-In-One peripheral to the 170X using the

parallel port connector (See chapters 2 and 3.)

Figure 1.2 Use the HP Jetdirect 170X print server to connect a printer,

plotter, or HP All-in-One peripheral to your network.

Configuration for Network Printing

G If you are on a Novell NetWare (client-server) network, you

can configure the NetWare server and the print server for

network printing using HP Jetdirectsoftware. Then configure

the network clients for printing.

G If you are setting up client-server printing on a Microsoft

Windows 95, 98, NT, or 2000 network, you configure your

Windows 95, 98, NT, or 2000 server for printing using

HP Jetdirect software, then share the printer with client

computers.

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G If you are setting up peer-to-peer printing on a Microsoft

Windows 95, 98, NT, or 2000 network, you simply configure

each Windows 95, 98, NT, or 2000 client to print directly to

the printer using HP Jetdirect software (see chapter 4).

Customer Support

Electronic Services

Hewlett-Packard provides electronic services that can be used

to obtain software updates and related product information.

For the latest information about HP Jetdirect print servers and

software, visit HP’s Customer Care Online.

Current information for HPprinters and Jetdirectprint servers

are available through the following electronic sources:

Customer Care Electronic Support Services

Access HP's Customer Care Center online at:

World Wide

Web

http://www.hp.com/support/net_printing

To participateinauserforumdiscussingideasandsuggestions

for using the HP Jetdirect print server, go to:

Customer

Care

http://www.hp.com/go/forums

User Forum

Select “Network Printing Support Forum.” Then select the

appropriate product.

Order drivers and upgrades for HP printers by calling the

HP Distribution Center at (805) 257-5565 (USA only).

Distribution

Center

Download printer drivers and upgrades from HP's anonymous

FTP site at:

FTP Site

ftp.hp.com/pub/networking/software

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HP Customer Care Phone Numbers

If you need assistance, call one of the following numbers:

Australia

Austria

+ 61 3 8877 8000

Malaysia

+ 60 (0)3 295 2566

52 58 9922

Mexico City

+ 43 (0)7114 201080 Mexico

01 800 472 6684

+ 31 (0)20 606 8751

+ 64 (0)9 356 6640

Belgium (Dutch) + 32 (0)2 626 8806

Netherlands

New Zealand

Belgium

(French)

+ 32 (0)2 626 8807

Canada

China

905 206 4663

Norway

+ 47 22 11 6299

1 300 88 00 28

+ 86 (0)10 6564 5959 Penang

Czech Republic + 42 (0)2 6130 7310 Philippines

+ 63 (0)2 867 3551

+ 48 22 519 06 00

+ 351 21 3176333

Denmark

Finland

+ 45 39 29 4099

Poland

+ 358 (0)203 47 288 Portugal

+ 33 (0)1 43 62 34 34

France

Germany

+ 49 (0)180 52 58 143 Singapore

+ 65 (0)272 5300

Hong Kong SAR 800 96 7729

Spain

Sweden

+ 34 902 321 123

+ 46 (0)8 619 2170

+ 41 (0)848 80 11 11

+ 886 (0)2 2717 0055

+ 66 (0)2 661 4000

+ 90 212 221 69 69

Hungary

India

+ 36 (0)1 382 1111

+ 91 (0)11 682 6035 Switzerland

+ 62 (0)21 350 3408 Taiwan

+ 353 (0)1 662 5525 Thailand

+ 972 (0)9 9524848 Turkey

Indonesia

Ireland

Israel

Italy

+ 39 02 264 10350

United Kingdom + 44 (0)207 512 52 02

Japan

Korea

+ 81 (0)3 3335 8333 USA

208 323 2551

+ 82 (0)2 3270 0700 Vietnam

+ 84 (0)8 823 4530

Latest numbers: http://www.hp.com/support/support_assistance

For all other countries/regions, contact your reseller.

For Warranty information, see Appendix B.

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Where Do I Begin?

Using the HP Jetdirect 170X External Print Server to add your printer

to a network is getting easier all the time! Just follow these steps.

For example, you

G^{Set up your printer.}

may need to unpack

the printer, install

and load paper

trays, and install ink

or toner cartridges.

Assemble your printer (using

the instructions supplied with

your printer).

Do not attach the printer to your computer. (Or detach the printer if it is

already set up.)

Switch on the printer. Print a test page if this is included in the instructions.

Do not perform any printer software installation yet; proceed with step 2.

Connect your printer

to the network.

HP Jetdirect 170X Print Server

Install the HP Jetdirect 170X and connect the cables. The installation

instructions are detailed in chapter 3.

Printer’s CD-ROM

(supplied with printer)

G^{Add (or install) the}

printer on your system.

HP Jetdirect CD-ROM

(supplied with print server)

If your printer is listed on page

1-2, use the printer’s CD-ROM.

Otherwise, use the HP Jetdirect CD-ROM. For Windows systems,

the printer’s software driver may be required if it is not already installed.

Instructions are detailed in chapter 4.

When you have completed these steps, your system should be able to

print to the network printer. Refer to chapter 4 for additional systems.

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Which CD-ROM Do I Use?

G For newer HP printers, including multifunction peripherals (MFPs)

and All-in-One devices, you should use only the CD-ROM

supplied with the printer. This “printer’s CD-ROM” already

includes network installation software. In table 2.1 is a list of recent

HP printers that integrate network installation software on their

CD-ROM. Or see the latest list at:

http://www.hp.com/support/network-printer-CD

Table 2.1

For network installation, use the CD-ROM supplied with

these peripherals.

Peripheral Type

HP LaserJet printers and MFPs

Models

1200, 1220, 2200

8150 Series or newer

HP Color LaserJet printers and MFPs

4500, 4550 Series or newer

8550 Series or newer

3150/3200 Series or newer

2200/2250 Series or newer

HP Business Inkjet printers

HP DesignJet printers

500/800 Series and 5000

Series or newer

OfficeJet printers and All-in-One

peripherals

OfficeJet G-Series

OfficeJet K-Series

G If your printer is not identified above, or you cannot locate your

printer’sCD-ROM,thenusetheHP JetdirectCD-ROMsupplied

with the HP Jetdirect 170X Print Server. See chapter 4 for details

on using the CD-ROM.

If youuse the HP Jetdirect CD-ROM for MFPor All-in-One devices,

printing may be the only function available over the network.

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Do you have everything that you need?

A working network with an available network connection

We assume that you have a working network and an available

network connection for your printer. A working network consists of

multiple computers that can share files and other resources with

each other over the network cables.

For Windows systems, the printer’s software driver

When using the printer’s CD-ROM for installation, the driver will

be automatically loaded from the CD-ROM during the installation.

When using the HP Jetdirect CD-ROM for installation:

^GYou may have the printer driver already installed if you have

previously installed the printer on this system.

^GYou can copy just the driver file from the printer’s CD-ROM onto

yoursystem(withoutperformingtheinstallation)before yourun

the installation software on the HP Jetdirect CD-ROM. See the

paragraph following this list for more information about the

driver file.

^GIf you have Internet access, you may be able to automatically

download the printer driver during the installation. For more

information, see chapter 4.)

^GOr you can download the printer driver from HP Customer Care

Online at:

http://www.hp.com/go/support

The applicable drivers are commonly referred to as the “Add

Printer” printer drivers, or the “Corporate User” printer drivers.

The HP Jetdirect installation software requiresa printer driver file

with the appropriate extension (*.inf) to complete the installation.

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Other HP Installation Software

For a summary of HP solutions to setup network printing, see table 2.2

below.

Table 2.2

HP Software Solutions (1 of 2)

Install Network Printer Wizard (Windows)

G Supported Networks (TCP/IP, IPX/SPX):

G Windows 95, 98, ME

G Windows NT 4.0, 2000

G NetWare 3.x, 4.x, 5.x

G A simple printer installation tool to Install a single network printer on a

peer-to-peer or client-server network

G Onnewer HP printers, thiswizardis typicallyintegrated withprintersystem

software

G Runs from CD-ROM

G Installable version that runs from system disk may be downloaded from

HP’s Customer Care Online web site.

HP Web JetAdmin (Internet access required)

G Supported Networks (TCP/IP, IPX/SPX):

G Windows NT 4.0, 2000

G NetWare(supportsNetWarequeuecreationandperipheralmanagement

from HP Web JetAdmin hosted on Windows NT 4.0, 2000)

G Browser-based management

G HP’s preferred solution for ongoing management and installation of

multiple printers-anywhere on your intranet

G Remote installation, configuration, and management of HP Jetdirect-

connected print servers, non-HP printers that support the standard MIBs,

and printers with embedded web servers

G Alerts and consumables management

G Remote firmware upgrades for HP Jetdirect print servers

G Asset tracking and utilization analysis

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Table 2.2

HP Software Solutions (2 of 2)

HP IP/IPX Printer Gateway

G Supported Networks (TCP/IP, IPX/SPX):

G NetWare 4.11, 4.2, 5.x

G Simplified installation, printing, and bidirectional management of

HP Jetdirect-connected printers under Novell Distributed Print

Services (NDPS)

G Allows automatic discovery and installation of HP Jetdirect-connected

printers into NDPS via IPX

G Frees up user licenses

G Allows disabling of SAPs to reduce network traffic

G For IPX printing, requires HP Jetdirect firmware version X.03.06 or later

Thefollowingsectionsprovidemoreexplanationforthesolutionslisted

in table 2.2. For more information on these and other HP solutions,

visit HP Customer Care Online at:

http://www.hp.com/support/net_printing

Install Network Printer Wizard (Windows)

This is the standard installation tool most easily accessible on the

HP Jetdirect CD-ROM. See chapter 4 for the detailed instructions.

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HP Web JetAdmin

HP Web JetAdmin allows you to use a Web browser to install, view,

manage, and diagnose devices connected to an HP Jetdirect print

server or any standard printer MIB devices.

For information about a procedure or window inthe HP Web JetAdmin

software, see the online help.

System Requirements

HP Web JetAdmin software runs on Microsoft Windows 2000 and

NT 4.0, HP-UX, Solaris, and Red Hat Linux systems. For information

on supported operating systems and browser versions, access

HP Customer Care Online at http://www.hp.com/go/

webjetadmin/.

Note

When installed on a supported host server,

HP Web JetAdmin can be accessed from any client

through a supported web browser by browsing to the

HP Web JetAdmin host. This allows printer

installation and management on Novell NetWare

and other networks.

Installing HP Web JetAdmin Software

Before installing the HP Web JetAdmin software, you must have

domain administrator or root privileges:

1. Download the installation files from HP Customer Care Online at

http://www.hp.com/go/webjetadmin/.

2. Follow the instructions on the screen to install the HP Web

JetAdmin software.

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Note

Installation instructions are also contained in

the HP Web JetAdmin install file. Installation

instructions are also contained in the HP Web

JetAdmin readmefile and in the online help.

Verifying Installation and Providing Access

G Verify that the HP Web JetAdmin software is correctly installed

by navigating to it with your browser as shown in the following

example:

http://server.domain:port/\

where server.domainis the host name of your web server and

portis the port number assigned during installation.

G Provide users access to HP Web JetAdmin software by adding a

link to your web server’s home page that is addressed to HP Web

JetAdmin’s URL. For example:

http://server.domain:port/

Configuring and Modifying a Device

Using your browser, navigate to HP Web JetAdmin’s URL. For

example: http://server.domain:port/

Follow the instructions on the appropriate home page to configure

or modify your printer. These instructions show you how to configure

the printer and set up a printer for printing.

Note

Youcanalsosubstitutetheserver.domainwiththe

TCP/IP address.

Removing HP Web JetAdmin Software

To remove HP Web JetAdmin software from your web server, use the

uninstall program provided with the software package.

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HP IP/IPX Printer Gateway for NDPS

NDPS (Novell Distributed Print Services) is a printing architecture

developed by Novell, in partnership with Hewlett-Packard. NDPS

simplifies and streamlines the administration of network printing. It

eliminates the need to set up and link print queues, printer objects,

and print servers. NDPS is managed through a NetWare Administrator

snap-in which allows the administrator to manage networked printers

within the NetWare 4.11 and 4.22, intraNetWare, and NetWare 5

environments from a single location.

The HP IP/IPXPrinter Gateway is an NLM developed by HP to provide

functionality and compatibility with Novell's NDPS. It seamlessly

integrates HP Jetdirect-connected printers into the NDPS

environment. Using the HP Gateway, an administrator can view

statistics, configure gateway settings, and configure printing for

HP Jetdirect-connected printers.

Features

Features and benefits provided by the HP Gateway and NDPS are:

G Smart detection of printers in the NetWare 4.11 and 4.22,

intraNetWare, and NetWare 5 environments

G Automatic installation of printers using IPX/SPX

G Tight integration with Novell's NDS and NWAdmin

G Status updates from printers

G Simplified Automatic Driver Download

G Reduced SAP Traffic

G Reduces the number of required NetWare User Licenses

G Native TCP/IP printing with NetWare 5

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Supported Clients

Clients supported by the HP IP/IPX Printer Gateway:

G Novell Client 3.2 (or later) for Windows 95/98

G Novell Client 4.7 (or later) for Windows NT and 2000

The HP IP/IPX Printer Gateway ships in box with Novell NetWare 5.x

and supports Novell's second release of NDPS. It also supports

NetWare 4.11 and 4.22 and intraNetWare, both with NDPS already

installed.

Note

For more information (including access to the

HP IP/IPX Printer Gateway software and the User

Guide), access HP Customer Care Online:

http://www.hp.com/support/net_printing

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2-10^DW^owhⁿe^lor^ae^dD^froo^mI^WB^we^wg^.Si^on^m?^{anuals.com. All Manuals Search And Download.}

Installing the HP Jetdirect 170X

Print Server

Makingaprinteravailableonthenetworkinvolvesthefollowingtasks,

as outlined on page 3-1:

1. Set up the printer. Assemble and switch it on, but do not attach it.

2. Connect your printer to the network, by installing the print server.

This task is described in this chapter 3, including the following

subtasks:

a. Connect the 170X to the network with a network cable

(page 3-3).

b. Connect the 170X to a printer.

c. Print a 170X Configuration Page (page 3-4).

3. Add the printer on your system by running the installation

software. This task is described in chapter 4.

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LEDs

On the top of the 170X are Status and LAN Activity LEDs

If the

Status

LED is...

And the

Activity

LED is...

Then the print server is...

Off

Not receiving power.

Off

On; no LAN activity detected.

On; LAN activity detected.

Blinking

On (Solid)

Off

Encountering a fault during self-test or operation.

Encountering one of the following conditions:

G running a self-test.

Blinking

G not configured.

G not able to attach to the network.

On; heavy LAN activity detected.

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Install the 170X Hardware

Follow the steps below to install the 170X. For technical specifications

or part numbers for power modules or parallel cables, see Appendix A.

Power

Parallel Cable

Network Cable

Figure 3-1 Connecting the 170X to the LAN and Printer

1. Connect the 170X to the network with a 10Base-T network cable.

2. Connect the 170X to the printer with a IEEE 1284 parallel cable

(see Appendix A for cable part numbers).

3. Plug the DC power cord from the power module into the power port.

Caution

Do not use the power module shipped with the 170X

with other Jetdirect products!

4. Plug the 170X power module into a wall outlet.

5. The 170Xshouldnow be on. Verify that the Status light onthe170X

is blinking. If the internal self-test failed, the light will be off. For

troubleshooting information, see chapter 7.

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Print a 170X Configuration Page

After you have installed the 170X, you are ready to verify the

installation.

1. Press the Test button on the back of the 170X to generate a

configuration page (see Figure 3-2).

Test Button

Figure 3-2 Test Button on the back of the 170X

2. The configuration page should print. If it does not, see chapter 7 for

troubleshooting information.

Now you are ready to install the HP Jetdirect software (see chapter 4).

3-4 I^Dn^os^wta^nll^ol^ai^dn^fg^rot^mh^We^wH^wP^.SoJ^me^atⁿd^ui^ar^lse^.cc^ot^m1^.7^A0^llX^MaP^nur^ai^ln^st^SeS^ae^rcr^hv^Aeⁿr^{d Download.}

Using the CD-ROM to Install the

Software

The third task in networking your printer, as described in chapter 2,

is to add the printer to the systems by running the software on the

CD-ROM. See page 2-2 to decide which CD-ROM to use—the one

supplied with the printer or the HP Jetdirect CD-ROM supplied with

the HP 175X print server.

The HP Jetdirect CD-ROM, shipped with your print server, provides

the fastest and easiest way to install your print server. For additional

options, see “Other HP Installation Software” on page 2-4. This

chapter describes use of the HP Jetdirect CD-ROM. It contains

software, documentation, registration, and licensing information for

your HP Jetdirect print server.

Using this CD-ROM on Windows-based systems, you can do the

following:

G Quickly set up your printer for printing.

G View documentation and networking help for your print server.

G Register your print server via the Internet.

G Install other HP software for network printer installation and

management.

Note

On the HP Jetdirect CD-ROM, there may be software

that is not supported with the HP Jetdirect 170X.

Please see page 1-1 for supported operating systems

for the HP Jetdirect 170X.

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Microsoft or Novell NetWare Networks

The HP Jetdirect CD-ROM installation utility supports Windows 95,

98, Me, NT 4.0, and 2000 systems only. To run the utility, proceed

as follows:

1. Insert the CD-ROM into your CD-ROM drive.

2. Wait for the installation utility to start automatically. If necessary,

run SETUP.EXE from the root directory of the HP Jetdirect

CD-ROM.

Select the option you desire and follow the instructions on the screen.

Launches the HP Install Network Printer wizard

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To Use the HP Install Network Printer Wizard

To quickly set up your print server and system for network printing,

use the Install Network Printer wizard.

Note

The Install Network Printer wizard can be used in

most Windows environments. Note the following

exceptions:

G Windows 3.1x and NT 3.51 environments are not

supported.

G For newer HP printers (see page 2-2), including

MFPs and All-in-One devices, we recommendthat

you use the installation utilities and instructions

that came with your printer. This will ensure that

all printer and device features are accessible.

1. From the CD-ROM installation utility’s main screen, select Install

and wait for the Install Network Printer wizard to run.

2. On the Welcome screen, click Next.

3. On the Network Configuration Options screen, select a Setup option:

^GSelect “Auto-configure network settings for me” if you

would like the system to automatically assign network

configuration parameters, such as an IP address, for you.

This option may be preferred by non-technical users.

Then click Next.

Note: If you select this option, the software may automatically

attempt to retrieve and download the printer’s software driver

from the HP web site (Internet access required).

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For non-technical users,

select this option.

For control of network settings, and for

NetWare networks, select this option.

^GSelect “Let me configure my own network settings” if you

need to uniquely specify network parameters for the printer,

or you are on a Novell NetWare network. Network

administrators will prefer this option.

Then click Next.

Note: If you select this option, the wizard will require your

printer’s driver with the appropriate extension (*.inf) to

complete the installation. If it is not already installed, you

will need to provide it when prompted (for example, from

your printer’s CD-ROM or downloaded from the Internet).

The applicable drivers are commonly referred to as the

“Add Printer” printer drivers, or the “Corporate User”

printer drivers.

4. Follow the remaining instructions displayed. Click Help on each

screen for additional instructions.

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5. When prompted, print a test page to verify printer setup.

If the test page successfully prints, then you have completed

printer setup on this computer system. (If this system was a server,

see “Client-Server Networks” below.)

If the test page fails to print, perform the troubleshooting tasks

displayed by the wizard. Click Help for more information.

In addition, you can select Networking Help from the CD-ROM

installation utility’s main screen.

For detailed troubleshooting information, read the

“Troubleshooting” chapter 7.

Client-Server Networks

After you have set up the printer on the server, you will need to set

up your network clients to access the printer through the server.

The procedures depend on the available utilities for your particular

clients and network operating system.

For example, if the printer was installed and shared on a Microsoft

server, each Windows client can use Add Printer or Network

Neighborhood utilities to access the printer.

For more information, refer to the documentation and help supplied

with your network operating system.

Peer-to-Peer Windows Networks

After you have set up the printer on the first system, repeat the entire

procedure on pages 4-3 through 4-6 on each additional system you want

to print directly to the network printer.

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To View Documents on the CD-ROM

Several HP Jetdirect print server documents, including the

HP Jetdirect Print Server Administrator’s Guide, are provided on

the CD-ROM both in Adobe Acrobat Reader format (*.pdf files) and

web browser format (*.htm). For supported Windows systems, these

documents can be accessed through the CD-ROM utility.

1. Insert the CD-ROM into your CD-ROM drive.

2. Wait for the installation utility to start automatically. If necessary,

run SETUP.EXE from the root directory of the HP Jetdirect

CD-ROM.

3. Select View Documentation. Then select your HP Jetdirect

product and browse to the desired documents. The Acrobat Reader

will run and will display the HP Jetdirect Documentation home

page

To access documentation,

select this option.

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4. Click on the document that you want to view.

For Adobe Acrobat format (*.pdf) documents, Adobe Acrobat Reader 4.0

or greater is required. It is available free from Adobe’s web site at:

http://www.adobe.com/products/acrobat/

readstep.html

Note

For other supported operating systems, you can

access the documentation files directly from the

\MANUALS directory on the CD-ROM. For Adobe

Acrobat format(*.pdf) documents, the Adobe Acrobat

Reader for your system must be installed and

available on your system.

If you have difficulty viewing *.pdf documents,

upgrade to the latest released version of Acrobat

Reader available from Adobe Systems Incorporated.

^{Download from W}U^ws^win^.Sg^omth^ane^uaC^lsD^.co-^mR^.O^AM^{ll Ma}to^nuI^an^lss^St^ea^al^rl^chth^Ane^dS^Do^of^wtⁿw^loa^adr^.e 4-7

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Using the Embedded Web Server

EachHP Jetdirect170Xprintserver containsan embeddedweb

server that can be accessed through a supported web browser

on an intranet. The embedded web server provides access to

configurationandmanagementpagesfortheHP Jetdirectprint

server and the attached peripheral device.

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Supported Web Browsers

G Windows platforms:

^GNetscape Navigator 4.00, 4.01, 4.02, 4.03, 4.05, 4.06, 4.08

^GNetscape Communicator 4.5, 4.51, 4.6

^GMicrosoft Internet Explorer 4.0 with update SP1, 4.01, 5.0

G HP-UX:

^GNetscape Navigator 4.08

^GNetscape Communicator 4.5, 4.51, 4.6

^GMicrosoft Internet Explorer 4.0

G Solaris:

^GNetscape Navigator 4.06, 4.08

^GNetscape Communicator 4.51, 4.6

^GMicrosoft Internet Explorer 4.0

Supported HP Web JetAdmin Version

HP Web JetAdmin is a printer installation and management

application for intranets and is available from HP Customer

Care Online at http://www.hp.com/support/net_printing.

HP Web JetAdmin version 6.0 or later is recommended for

operation with the HP Jetdirect embedded web server.

Viewing the Embedded Web Server

Before you can use the embedded web server, the HP Jetdirect

print server must be configured with an IP address.

There are many ways to configure an IP address on the print

server. You can automatically configure IP parameters over the

network using BootP (Bootstrap Protocol) or DHCP (Dynamic

Host Configuration Protocol) each time the printer is turned on.

Or, you can manually configure IP parameters using the

printer’s control panel (for selected printers), Telnet,

HP Web JetAdmin, or other management software.

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If the HP Jetdirect print server does not receive its IP

configuration within two minutes, a default IP address is

automatically assigned: 192.0.0.192. This address is not a valid

IP address for your network but can be used to initially access

the print server. However, to use the default IP address, you

must temporarily set up your system with the same IP network

number or establish a route to it.

After an IP address is established on the print server, perform

the following steps:

1. Run a supported version of your web browser.

Enter the IP address of the print server as the URL (the one

displayed in the following screenshot is an example only).

The HP Jetdirect main web page will be displayed. If you have

difficulty viewing the page, refer to “Operating Notes”.

Click the “?” icon on the web page for more information.

Special Features

G If your printer has been discovered through HP Web

JetAdmin 5.0 (or later), the embedded web server on the

Jetdirectprintserver willprovidea link toHPWebJetAdmin

for management of this and other Jetdirect devices on the

network.

G A link to HP’s Jetdirect web page is provided. Simply click

on the HP logo.

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G For some multifunction peripherals (MFPs) and All-in-One

devices, scanning is available as a Scan button on the first

screen. Pressingthisbutton allowsyoutoscan, preview, crop,

and in some cases, e-mail images over the Internet. For more

information, access this feature and select Help.

Operating Notes

Changes to the IP address and other parameters will close the

connection to the embedded web server. To re-establish a

connection, use the new IP address.

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FTP Printing

FTP (File Transfer Protocol) is a basic TCP/IP connectivity

utility to transfer data between systems. FTP printing is a

way to use FTP to send print files from a client system to an

HP Jetdirect-connected printer. In an FTP printing session, the

client connects and sends a print file to the HP Jetdirect FTP

server which in turn passes the print file to the printer.

The HP Jetdirect FTP server can be enabled or disabled

through a configuration utility, such as Telnet.

Requirements

FTP printing requires the following:

G HP Jetdirect print servers with firmware version x.08.xx

or later.

G TCP/IP client systems with FTP that complies with RFC 959.

Note

For the most recent list of tested systems, visit

the HP Customer Care Online at:

www.hp.com/support/net_printing.

^{Download from Www.Somanuals.com. All Manuals Searc}F^hT^AnP^dP^Dor^win^nlt^oi^an^dg^.6-1

Print Files

The HP Jetdirect FTP server transfers print files to the printer

but does not interpret them. For proper printing, print files

must be in a language recognized by the printer (such as

PostScript, PCL, or unformatted text). For formatted print jobs,

you must first print to a file from your application using the

driver for the selected printer, then transfer the print file to the

printer through an FTP session. For formatted print files, use

binary (image) type transfers.

Using FTP Printing

FTP Connections

Similar to standard FTP file transfers, FTP printing uses two

TCP connections: a control connection and a data connection.

Control Connection

UsingstandardFTP, acontrolconnectionisopenedbytheclient

to the FTP server on the HP Jetdirect print server. FTP control

connections are used to exchange commands between the client

and the FTP server. The HP Jetdirect print server supports up

to three control connections (or FTP sessions) simultaneously.

If the number of allowed connections is exceeded, a message

indicating that service is not available will be displayed.

FTP control connections use TCP port 21. Once an FTP session

is opened, it remains active until either the client closes the

connectionortheconnectionisidlefor900seconds(15minutes).

6-2 F^DT^oP^wnP^loar^din^frt^oi^mng^{Www.Somanuals.com. All Manuals Search And Download.}

Data Connection

A second connection, a data connection, is created each time a

file is transferred between the client and the FTP server. The

client controls the creation of a data connection by issuing the

commands that require a data connection (such as FTP ls, dir

or putcommands).

Although the lsand dircommands are always accepted, the

HP Jetdirect FTP server supports only one data connection for

printing at a time.

The transmission mode for an FTP data connection with the

HP Jetdirect print server is always in stream mode, which

marks the end-of-file by closing the data connection.

Once a data connection is established, the file transfer type

(ASCII or binary) can be specified. Although some clients may

attempt to autonegotiate a transfer type, the default is ASCII.

To specify the transfer type, enter the binor asciicommand

at the FTP prompt.

FTP Login

To start an FTP session, enter the following command from a

MS-DOS or UNIX command prompt:

ftp <IP address>

where <IP address>is the valid IP address or node name

configured for the HP Jetdirect print server.

If the connection is successful, the HP Jetdirect model and

firmware version will be displayed.

After a successful connection, the user is prompted for a login

name and password. The default is the client’s login name. The

Jetdirect FTP server will allow any user name. Passwords are

ignored.

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If login is successful, a message “230” will be displayed on the

client system. In addition, the available HP Jetdirect ports for

printing will be displayed. HP Jetdirect external print servers

with multiple ports will display all available ports, with Port1

the default port. To change ports, use the FTP cd(change

directory) command. For an example of a successful login, see

“Example of an FTP Session.”

Ending the FTP Session

To end an FTP session, type quitor bye.

Commands

Thefollowingtablesummarizescommandsavailabletotheuser

during an FTP printing session.

Command

Description

user <username> <username>specifies a user. Any user will be

accepted and can print to the selected port.

cd <port#>

<port#>selects a port number for printing. For

HP Jetdirect single-port print servers, only port1

is available. For multiport print servers, specify

port1 (default), port2, or port3.

cd/

/specifies the root directory of the HP Jetdirect

FTP server.

quit

bye

dir

quitor byeterminates the FTP session with the

HP Jetdirect print server.

diror lsdisplays the contents of the current

directory. If this command is typed in the root

directory, a list of available ports for printing is

displayed. For multiport print servers, the

available ports for printing are PORT1 (default),

PORT2, and PORT3.

6-4 F^DT^oP^wnP^loar^din^frt^oi^mng^{Www.Somanuals.com. All Manuals Search And Download.}

Command

Description

pwd

Displays the current directory or the current

Jetdirect printing port.

put <filename> <filename>specifies the file to send to the

selected HP Jetdirect print server port. For

multiport print servers, a different port can be

specified in the command:

put <filename> <port#>

bin

Configures an FTP binary (image) file transfer.

ascii

Configures an FTP ASCII file transfer.

HP Jetdirect print servers support only non-print

format control for character transfers (standard

values for spacing and margins are used).

Ctrl-C

Press the Ctrl and C keyboard keys

simultaneously to abort the FTP service

command and any transfer of data. The data

connection is closed.

rhelp

Displays the FTP commands supported.

Example of an FTP Session

This is an example of a typical FTP printing session:

System> ftp 150.10.2.101

Connected to 150.10.2.101.

220 JD FTP Server Ready

Name (150.10.2.101:root): Kelli

331 Username OK, send identity (email name) as password.

Password:

230- Hewlett-Packard J3265A FTP Server Version 1.0

^{Download from Www.Somanuals.com. All Manuals Searc}F^hT^AnP^dP^Dor^win^nlt^oi^an^dg^.6-5

Directory:

Description:

---------------------------

PORT1 (default)Print to port 1 (HP LaserJet 4000)

PORT2

PORT3

Print to port 2 (HP Color LaserJet 4500)

Print to port 3 (unknown device)

To print a file use the command: put <filename> [portx]

or 'cd' to desired port and use: put <filename>

Ready to print to PORT1

230 User logged in.

Remote system type is UNIX.

Using binary mode to transfer files.

ftp> pwd

257 "/" is current directory. (default port is PORT1:

HP LaserJet 4000)

ftp> cd port1

250 CWD command successful

ftp>pwd

257 "/PORT1" is current directory. (HP LaserJet 4000)

ftp> bin

200 Type set to I

ftp> put test

200 PORT command successful

150 Opening data connection...

226 Transfer complete.

18 bytes sent in 0.00 seconds (37.40 Kbytes/s)

ftp> quit

221 Goodbye

System>

script done on Mon Apr 12 16:50:24 1999

6-6 F^DT^oP^wnP^loar^din^frt^oi^mng^{Www.Somanuals.com. All Manuals Search And Download.}

Troubleshooting

This chapter describes how to diagnose and correct problems

associated with the HP Jetdirect 170X print server. To troubleshoot

the 170X, you may need the following items:

G For Internet users, access HP’s website for troubleshooting

Jetdirect print servers: www.hp.com/support/net_printing.

Select your product type and number and, when displayed, select

Support Documents. Then select Troubleshooting.

G Your printer’s user guide

G A 170X configuration page

G Online help files provided with HP’s Web JetAdmin or JetAdmin

software.

G The diagnostics tools and utilities provided with your network

software (such as Novell’s PCONSOLE or NWADMIN utilities).

The 170X Configuration Page

The 170X configuration page is an important troubleshooting tool.

The information on this page reveals the status of your network and

the 170X. The ability to print a configuration page is an indication that

the hardware is operating correctly. To generate a configuration page,

press the Test button on the 170X.

^{Download from Www.Somanuals.com. All Manuals S}T^ear^ro^chu^Abⁿl^des^Dh^owoo^nlt^oi^an^dg^.7-1

The HP 170X configuration page (illustrated on page 7-3) is divided

into six sections:

Section Description

Troubleshooting Information

General network

information

Firmware revision number, type of network

(Ethernet), LAN hardware address, port selection

type, and manufacturing identification number.

Print server status Error conditions or I/O CARD READY.

info

Network statistics Packets received, framing errors, transmit

collisions, etc.

Novell NetWare

status info

Queue server or remote printer mode, node name,

and frame type.

DLC/LLC status

TCP/IP status

Status information for the DLC/LLC protocol.

Status information for the TCP/IP protocol.

7-2 T^Dr^oo^wuⁿb^lol^ae^ds^fh^roo^mo^Wti^wn^wg^{.Somanuals.com. All Manuals Search And Download.}

Figure 7-1 170X Configuration Page Sections

Hewlett-Packard Jetdirect 170X

(PCL Configuration Page)

HP Jetdirect

J3258B

F.08.05

0060B01BE736

ECP2/MLC

38303830900703

01/2000

10BASE-T HALF

FIRMWARE REVISION:

LAN HW ADDRESS:

PARALLEL PORT 1:

MFG ID:

DATE MANUFACTURED:

PORT SELECT:

=================================

1/O CARD READY

NETWORK STATISTICS

UNICAST PACKETS RCVD:

TOTAL PACKETS RCVD:

BAD PACKETS RCVD:

FRAMING ERRORS RCVD:

PACKETS TRANSMITTED:

UNSENDABLE PACKETS:

XMIT COLLISIONS:

XMIT LATE COLLISIONS:

IPX/SPX RETRANS:

=================================

IPX/SPX STATUS:

INITIALIZING

NODE:

QUEUE SERVER

NODE NAME:

NPI1BE736

NETWORK FRAME TYPE

00012345 EN 802.2

00000E11 EN II

F5AI363F EN 802.3

RCVD

=================================

DLC/LLC STATUS: READY

=================================

TCP/IP STATUS. INITIALIZING

BOOTP/RARP IN PROGRESS

HOST NAME:

NOT SPECIFIED

NOT CONFIGURED

0.0.0.0

NOT SPECIFIED

0.0.0.0

NOT SPECIFIED

CONFIG BY:

IP ADDRESS:

SUBNET MASK:

DEF. GATEWAY:

SYSLOG SERVER:

IDLE TIMEOUT (SECONDS):

BOOTP/DHCP SERVER:

CONFIG FILE:

0.0.0.0

=================================

SNMP SET CMTY NAME: NONE

=================================

For information on configuration page messages, see chapter 8.

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Resetting Configuration to Factory

Defaults

Once you configure the HP Jetdirect 170X, the configuration settings

are retained in memory unless you manually reset them to factory

defaults.

To reset the 170X to factory defaults, follow these steps:

1. Unplug the power cord from the 170X.

2. While holding down the Test button on the 170X, plug the power

module into the 170X and continue to hold down the Test button

for five seconds. Any user-configured settings will be erased.

Troubleshooting Steps

Follow these overall steps to diagnose and resolve the problem:

G Verify the printer works properly.

G Verify the 170X hardware works properly.

G Verify that you can print to the printer when it’s attached directly

to a PC.

I. Verify the printer works properly

^GPrint a printer self-test page (see your printer documentation)

to make sure the printer works properly.

^GSee your printer documentation to interpret the printer self-test

page, and to diagnose and correct printer problems.

7-4 T^Dr^oo^wuⁿb^lol^ae^ds^fh^roo^mo^Wti^wn^wg^{.Somanuals.com. All Manuals Search And Download.}

II. Verify the 170X hardware works properly

^GAttach the printer to the 170X and attach the 170X to the LAN

(see chapter 3 for more detailed instructions).

^GPress the 170X Test button to print a configuration page.

^GIfaconfigurationpageisprinted, the170Xisconnectedproperly.

Review the page for status and error messages. If the

configuration page is not printed, see section III below.

III. Verify that you can print to the printer

when it’s attached directly to a PC

^GAttach the printer to a PC locally using a parallel cable that you

know works properly.

^GPrint a file to the printer attached directly to your PC.

^GIf the file still does not print, you may have a printer driver or

parallel cable problem.

For Internet users, access HP’s website for troubleshooting

Jetdirect print servers: www.hp.com/support/net_printing.

Select your product type and number and, when displayed, select

Support Documents. Then select Troubleshooting.

Also, seeyour printerdocumentation for acompletelist of printer

messages and corrective actions, and for instructions for printing

a self-test page.

^{Download from Www.Somanuals.com. All Manuals S}T^ear^ro^chu^Abⁿl^des^Dh^owoo^nlt^oi^an^dg^.7-5

Novell NetWare (non-NDPS) Checklists

File Server Checklist

1. Is the file server up and running?

If not, bring the file server up. See your network software

documentation for more information.

2. Are you logged into the file server that you want the 170X to service?

Verify that you have selected the correct file server; type WHOAMI

at a DOS prompt.

Server-to-Printer Connection Checklist

1. Are any of the queues to be served by that printer disabled?

Enable or eliminate queues and try printing again.

2. Is the data being sent to the printer?

Verify the print queue is not on hold and that the correct print

server is the only one servicing the queue. Use PCONSOLE (see

the NetWare documentation) to verify the configuration.

3. Is there an “INITIALIZING”message on the 170X configuration

page?

Wait several minutes and print another configuration page. If the

message persists, make sure any file servers, bridges, or routers on

your network are operating correctly and make sure the network

is correctly wired. If the message persists, there may be an

unsupported frame type on your network.

7-6 T^Dr^oo^wuⁿb^lol^ae^ds^fh^roo^mo^Wti^wn^wg^{.Somanuals.com. All Manuals Search And Download.}

Workstation Checklist

1. Is the workstation running the network software?

Make sure the network operating system software is loaded. If you

cannot load your network software, see your network software

documentation.

2. Is your software application correctly configured to print to the

network printer?

Make sure your software application is printing to the correct port

using the correct driver and that the port is configured correctly.

Workstation-to-Print Server Checklist

1. Is the workstation connected to the shared queue for the network

printer?

^GUse PCONSOLE to verify that a printed job is queued to the

intended queue.

^GUse PCONSOLE to verify that a print queue is not on hold.

^GUse PCONSOLE to verify the print queue is being serviced by a

print server.

2. Is Novell’s CAPTURE utility running?

Use the CAPTURE or NPRINT command to send data to the

printer.

3. Is another printer taking jobs from the queue before the new printer

can service the jobs?

Disassociate one of the 2 printers from the queue or make sure the

170X has a unique name.

^{Download from Www.Somanuals.com. All Manuals S}T^ear^ro^chu^Abⁿl^des^Dh^owoo^nlt^oi^an^dg^.7-7

Microsoft Windows 95, 98, 2000, NT 4.0

Checklist

G For Internet users, access HP’s website for troubleshooting

Jetdirect print servers: www.hp.com/support/net_printing.

Select your product type and number and, when displayed, select

Support Documents. Then select Troubleshooting.

G Check your network settings and verify that the proper protocols

and services are configured.

G Check that your print path (or port) is properly configured.

G For NT and 2000 Servers, verify that the printer is shared.

G Verify that network and HP Jetdirect settings on the 170X

configuration page are correct.

7-8 T^Dr^oo^wuⁿb^lol^ae^ds^fh^roo^mo^Wti^wn^wg^{.Somanuals.com. All Manuals Search And Download.}

HP Jetdirect

Configuration Page Messages

Overview

This chapter describes the messages, network statistics, and

status that can be printed on a configuration page (also called

a self-test page or configuration plot). If you have not printed a

configuration page from your printer, see chapter 3.

These messages include configuration information and error

messages for each networkoperating system. The configuration

information for individual networks is listed in the following:

G Table 8.1 — Novell NetWare Configuration Messages

G Table 8.2 — General HP Jetdirect Messages (status and

error messages listed in alphabetical order)

Note

See chapter 7 for a description and illustration

of the configuration page.

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Table 8.1

Novell NetWare Configuration Messages (1 of 2)

Message

Description

IPX/SPX RETRANS:

Number of retransmissions necessary because a

remote node did not acknowledge receipt of a frame

sent to it. Excessive retransmissions may degrade

performance, cause 40 ERRORS, or indicate

developing network hardware or congestion problems.

IPX/SPX STATUS:

Indicates the current IPX/SPX protocol status.

16 Not Configured indicates the print server is ready

to be configured for Novell

DISABLED

READY

DISABLED indicates that IPX/SPX was manually

disabled.

READY indicates the HP Jetdirect print server is

awaiting data.

INITIALIZING

INITIALIZING indicates that the print server is

registering the node address or name.

NOT IN USE

MODE:

Code is in the middle of a download.

The mode used by the print server.

QUEUE SERVER

REMOTE PRINTER

QUEUE SERVER indicates that the print server

receives data directly from the queue; REMOTE

PRINTER, withtheprinternumberfollowingit, indicates

that the print server emulates a Novell remote printer.

If the printer is not configured, this field displays

QUEUE SERVER.

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Table 8.1

Novell NetWare Configuration Messages (2 of 2)

Message

Description

NETWORK FRAME

TYPE RCVD

The first column indicates the network number

associated with the protocol frame type for

communication between server and printer. Unless a

specific frame type has been manually configured, the

print server automatically determines the protocol

frame type by listening to the NetWare data being

transferred over the network. If UNKNOWN is listed,

the HP Jetdirect print server is still trying to determine

which network number to use. If the network number is

DISABLED, a specific frame type has been manually

configured. The Frame Type value can be EN_8023,

EN_8022, EN_II, or EN_SNAP. The RCVD count

indicates how many packets have been received for

each frame type.

NODE NAME:

Queue Server Mode: The print server name. This name

must match a valid print server on the appropriate

NetWare file server. The default name is NPIxxxxxx,

where xxxxxx represents the last six digits of the LAN

hardware address.

Remote Printer Mode: The name you gave to the

network printer when you configured the network

printer. The default name is NPIxxxxxx.

PORT 1 STATUS:

SERVER NAME:

READY: Print server is awaiting data.

INITIALIZING: Print server is registering the node

address or name/type.

The name of the NetWare file server or print server. If

no name is displayed, the Jetdirect print server has not

been configured.

If the message “UNABLE TO FIND FILE SERVER”

appears in the “IPX/SPX STATUS:” section of the

configuration page (see Table 8.2), the SERVER

NAME field identifies the Jetdirect discovery method

[NSQ] (Nearest Service Query) or [GSQ] (General

Service Query) and the name of the proxy file server

used to locate the configured bindery servers.

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Table 8.2

General HP Jetdirect Messages (1 of 15)

Message

Description

ARP DUPLICATE IP

ADDRESS

The ARP layer has detected another node on

the network using the same IP address as the

HP Jetdirect print server. Extended error information

below thismessageshows the hardware address ofthe

other node.

BABBLE ERROR

Run the power-on self-test: turn the printer off, then on

again. If the error persists, call the Customer Care

Center (see Chapter 1 for telephone numbers).

BADBOOTPREPLY

An error was detected in the BOOTP reply that the

HP Jetdirect print server received. The BOOTP reply

either had insufficient data in the UDP datagram to

contain the minimum BOOTP header of 236 bytes, had

an operation field that was not BOOTPREPLY(0X02),

had a header field that did not match the print servers

hardware address, or had a UDP source port that was

not the BOOTP server port (67/udp).

BAD BOOTP TAG

SIZE

The tagsize in a vendor specific field in the BOOTP

reply is either 0, or greater than the remaining number

of unprocessed bytes in the vendor specified area.

BAD LENGTH

RCVD:

Total number of frames missed because they were too

long for the HP Jetdirect print server to receive.

BAD PACKETS

RCVD:

Total number of frames (packets) received by the

HP Jetdirect print server with errors.

BOOTP IN

PROGRESS

The HP Jetdirect print server is currently in the process

of obtaining its basic IP configuration information

through BOOTP, and has not detected any errors.

CF ERR - ACCESS

LIST EXCEEDED

The TFTP configuration file specified too many access

list entries using the “allow:” keyword.

CF ERR - FILE

INCOMPLETE

The TFTP configuration file contained an incomplete

last line that did not end in a newline character.

CF ERR - INVALID

PARAM

A line in the TFTP configuration file contained an invalid

value for one of the parameters on that line.

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Table 8.2

General HP Jetdirect Messages (2 of 15)

Message

Description

CF ERR - LINE TOO

LONG

A line being processed in the TFTP configuration file

was longer than the HP Jetdirect print server could

accept.

CF ERR - MISSING

PARAM

A line in the TFTP configuration file was missing a

required parameter.

CFERR-TRAPLIST

EXCEEDED

The TFTP configuration file specified too many trap

destination list entries using the “trap-destination:”

keyword.

CF ERR -

UNKNOWN

KEYWORD

A TFTP configuration file line contained an unknown

keyword.

CONFIGURATION

ERROR

The configuration information for the NetWare

functions is not stored correctly on the HP Jetdirect

print server. Rerun the installation software to

reconfigure. If this error persists, there may be a

problem with the HP Jetdirect print server.

CRC ERROR

DHCP NACK

Check the network topology and verify all cable

segments. Check for damaged cables.

The server has not acknowledged the DHCP request.

Rerun the configuration software to restart the process.

DISCONNECTED

The Novell NetWare protocol is disconnected. Check

the server and the print server.

PORT SELECT

The port on the card that was automatically sensed as

having the cable attached.

DISCONNECTED

No cable detected.

DISCONNECTING -

SPX TIMEOUT

The SPX connection to the print server was lost after

the connection had been made. This indicates a

possible network problem, or a problem with the print

server. Make sure all cablesand routers are functioning

correctly. Try restarting the print server.

^{Download from W}H^wP^wJ^.Se^ot^md^aiⁿr^ue^ac^lst^.cC^omo^.n^Af^li^lg^Mu^arⁿa^uat^li^so^Sn^eaP^rca^hg^Ae^ndM^De^os^wsⁿa^log^ae^d.s 8-5

Table 8.2

General HP Jetdirect Messages (3 of 15)

Message

Description

DISCONNECTING

FROM SERVER

The server has been shut down because of a

configuration change or reset request. This message

automatically clears after a few seconds, unless the

printer is offline, is in an error state, or is servicing

another I/O port or another network protocol.

ERRNEGOTIATING

BUFFER SIZE

A failure was detected when selecting the buffer size to

be used when reading print data from the file server.

This may indicate a network problem.

When the HP Jetdirect print server is configured for

multiple file servers, the error is only displayed on the

configuration page (also called a self-test page or

configuration plot) if none of the file servers was

successfully connected.

FAIL RESERVING

PRINTER NUM

The SPX connection to the print server was lost when

the HP Jetdirect print server attempted to reserve the

printer number. This indicates a possible network

problem, or a problem with the print server. Make sure

all cables and routers are functioning correctly. Try

restarting the print server.

FIRMWARE

REVISION: X.XX.XX

The firmware revision number of the HP Jetdirect print

server currently installed in the printer.

HP Jetdirect

JXXXXX

Identifies the HP Jetdirect print server model number.

I/O CARD

INITIALIZING (INIT)

The HP Jetdirect print server is initializing the network

protocols. For more information, see the network

operating system status line on the configuration page

(also called a self-test page or configuration plot).

I/O CARD NOT

READY

There is a problem with the print server or its

configuration. Following the I/O CARD NOT READY

message is a status message. See this table for a

detailed explanation of all status messages.

I/O CARD READY

The HP Jetdirectprint serverisconnected andawaiting

data.

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Table 8.2

General HP Jetdirect Messages (4 of 15)

Message

Description

INITIALIZING

TRYING TO

CONNECT TO

SERVER

The HP Jetdirect print server is trying to connect to the

NetWare server(s). This is a normal message. Wait

until the connection is established or another status

message appears.

INVALID GATEWAY

ADDRESS

The default gateway IP address specified for the

HP Jetdirect print server (through BOOTP or

NOVRAM) is an invalid IP address for specifying

a single node.

INVALID IP

ADDRESS

The IP address specified for the HP Jetdirect print

server (through BOOTP or NOVRAM) is an invalid

IP address for specifying a single node.

INVALID SERVER

ADDRESS

The TFTP server IP address specified for the

HP Jetdirect print server (through BOOTP) is an

invalid IP address for specifying a single node.

INVALID SUBNET

MASK

The IP subnet mask specified for the HP Jetdirect print

server (through BOOTP or NOVRAM) is an invalid

subnet mask.

INVALID SYSLOG

ADDRESS

The syslog server IP address specified for the

HP Jetdirect print server (through BOOTP) is an

invalid IP address for specifying a single node.

INVALID TRAP

DEST ADDRESS

One of the SNMP trap (Trap PDU) destination IP

addresses specified for the HP Jetdirect print server

(through TFTP) is an invalid IP address for specifying

a single node.

LAN ERROR-AUTO

REMOVAL

Run the power-on self-test: turn the printer off, then

on again. If this message reappears on another

configuration page, you may have a problem with one

of the HP Jetdirect print servers on your network.

Check all the print servers on the network for proper

operation.

^{Download from W}H^wP^wJ^.Se^ot^md^aiⁿr^ue^ac^lst^.cC^omo^.n^Af^li^lg^Mu^arⁿa^uat^li^so^Sn^eaP^rca^hg^Ae^ndM^De^os^wsⁿa^log^ae^d.s 8-7

Table 8.2

General HP Jetdirect Messages (5 of 15)

Message

Description

LAN ERROR-

BABBLE

Check the network connections. If the connections are

intact, run the power-on self-test: turn the printer off,

then on again. If the error persists, call the Customer

Care Center (see Chapter 1 for telephone numbers).

LAN ERROR-

CONTROLLER

CHIP

Check the network connections. If the connections are

intact, run the power-on self-test: turn the printer off,

then on again. If the error persists, call the Customer

Care Center (see Chapter 1 for telephone numbers).

LAN ERROR-

EXTERNAL

LOOPBACK

The HP Jetdirect print server is incorrectly connected

to your network or is defective. Make sure your

HP Jetdirect print server is correctly attached to

your network. In addition, check the cabling.

LAN ERROR-LOSS

OF CARRIER

Check the network connections. If the connections are

intact, run the power-on self-test: turn the printer off,

then on again. If the error persists, call the Customer

Care Center (see Chapter 1 for telephone numbers).

LAN ERROR-NO

LINKBEAT

This message is displayed if Link Beat is not sensed.

Check the network cable, and verify that the

concentrator/hub is providing Link Beat.

LAN ERROR-NO

SQE

Check the network connections. If the connections are

intact, run the power-on self-test: turn the printer off,

then on again. If the error persists, call the Customer

Care Center (see Chapter 1 for telephone numbers).

LAN ERROR-

RECEIVER OFF

There may be a problem with your network cabling or

the HP Jetdirect print server. Check the cabling on your

Ethernet network. Ifyoucannotfind aproblem with your

network cabling, run the power-on self-test: turn the

printer off, then on again. If the error persists after the

printer is turned on again, there is a problem with the

HP Jetdirect print server.

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Table 8.2

Message

General HP Jetdirect Messages (6 of 15)

Description

LAN ERROR-

Run the power-on self-test: turn the printer off, then

REMOVE RECEIVE

on again. If this message reappears on the resulting

configuration page, you may have a problem with one

of the HP Jetdirect print servers on your network.

Check all the HP Jetdirect print servers on the network

for proper operation.

LAN ERROR-

RETRY FAULTS

Thereisa problemwithyour networkcablingor external

network configuration. Make sure that your network

cable is correctly terminated at both ends. Verify

operation of the hub or switch port.

LAN ERROR-

TRANSMITTER

OFF

There may be a problem with your network cabling or

the HP Jetdirect print server. Check the cabling on your

Ethernet network. Ifyoucannotfind aproblem with your

network cabling, run the power-on self-test: turn the

printer off, then on again. If the error persists, there is

a problem with the HP Jetdirect print server.

LAN ERROR-

UNDERFLOW

There may be a problem with your network cabling or

the HP Jetdirect print server. Check the cabling on your

network. If you cannot find a problem with your network

cabling, run the power-on self-test: turn the printer off,

then on again. If the error persists, there is a problem

with the HP Jetdirect print server.

LAN ERROR-WIRE

FAULT

There is a problem with the network cabling. Check the

cabling between the printer and the network.

LAN HW ADDRESS:

XXXXXXXXXXXX

The 12-digit hexadecimal network address of the

HP Jetdirect print server installed in the printer.

LATE COLLISION

ERROR

Check the network topology, verify all cable segments,

and make sure no segment is too long.

LOSS OF CARRIER

ERROR

Check the network connections. If the connections are

intact, run the power-on self-test: turn the printer off,

then on again. If the error persists, call the Customer

Care Center (see Chapter 1 for telephone numbers).

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Table 8.2

General HP Jetdirect Messages (7 of 15)

Message

Description

LOST FRAMES:

Number of times the end of the frame could not be

detected while transmitting.

MEMORY ERROR

Run the power-on self-test: turn the printer off, then on

again. If the error persists, call the Customer Care

Center (see Chapter 1 for telephone numbers).

MFG ID:

The manufacturing identification code.

NDS

Unable to log onto the NetWare directory tree. Make

sure that the print server object is defined in the

directory at the correct context.

AUTHENTICATION

ERROR

NDS CONNECTION

STATE ERROR

The HP Jetdirect print server cannot change the NDS

connection state. Check licenses on the spooling

server.

NDS ERR: CANNOT

READ Q HOST

Cannot locate the file server on the network. The server

may not be running at this time or a communications

problem may exist.

NDSERR:CHANGE

PSSWD FAILED

Cannot modify the print server password to the value

expected by the HP Jetdirect print server.

NDS ERR:

EXCEEDS MAX

SERVERS

More queues were assigned than can be handled by

the HP Jetdirect print server. Remove one or more print

queues from the list to be serviced by Queue Server

Mode.

NDS ERR: INVALID

SRVR VERS

The current version of the NetWare file server is not

supported.

NDS ERR: MAX

PRINT OBJECTS

Too many printer objects are assigned to the print

server object. Reduce the number of printer objects

assigned to the print server using NWADMIN.

NDS ERR: MAX

QUEUE OBJECTS

Too many print queue objects are assigned to the

printer. Reduce the number of queues assigned.

NDS ERR: NO

PRINTER OBJECTS

Noprinterobjectsareassigned totheprintserverobject

configured to this HP Jetdirect print server.

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Table 8.2

General HP Jetdirect Messages (8 of 15)

Description

Message

NDS ERR: NO

No print queue objects are assigned to the printer

QUEUE OBJECTS

objects located in the NDS directory.

NDS ERR: SRVR

NAME

UNRESOLVD

The file server on the network cannot be located.

The server may not be running at this time or a

communications problem may exist.

NDS ERR: UNABLE

TO FIND TREE

The NDS tree cannot be located. The message may

be caused because the file server is not running or

because a network communications problem exists.

NDS ERR: UNABLE

TO LOGIN

Unable to log onto the NetWare directory tree. Make

sure that the print server object is defined in the

directory at the correct context. Clear the print server

password using NWADMIN.

NDS ERR:

UNRESOLVD

PRNTR OBJ

The printer object cannot be located in the NDS

directory.

NDS ERR:

UNRESOLVED

QUEUE

The print queue object cannot be located in the

specified NDS context.

NDS PRINT OBJ

QUEUE LIST

ERROR

The list of print queues assigned to the printer objects

cannot be located.

NDS PRINT

SERVER NAME

ERROR

The print server object cannot be located in the

specified NDS context.

NDS PRINTER OBJ

NOTIFY ERR

The list of notification objects assigned to the printer

object cannot be located.

NDS PRNT SRVR

PUBLIC KEY ERR

Unable to read the Print server public key.

NDS PS PRINTER

LIST ERROR

Cannot locate a list of printer objects that should be

assigned to the print server object.

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Table 8.2

Message

NDS SRVER

General HP Jetdirect Messages (9 of 15)

Description

Unable to read the File server public key.

PUBLIC KEY ERR

NO QUEUE

ASSIGNED

The HP Jetdirect print server detected that the print

server object has not been assigned any queues to

service. Assign queues to the print server object using

printer installation or NetWare utilities.

When multiple file servers are configured, the error is

only displayed on the configuration page (also called a

self-test page or configuration plot) if none of the file

servers were successfully connected.

NOT CONFIGURED

The HP Jetdirect print server has not been configured

for NetWare. Use the printer installation software to

configure the print server for NetWare networks.

NOVRAM ERROR

OUT OF BUFFERS

The HP Jetdirect print server cannot read the contents

of its NOVRAM.

The HP Jetdirect print server was unable to allocate

a buffer from its internal memory. This indicates all

buffers are busy due possibly to heavy broadcast traffic

or large amounts of network traffic directed to the print

server.

OVERFLOW

ERROR

Run the power-on self-test: turn the printer off, then on

again.

PACKETS

TRANSMITTED:

Total number of frames (packets) transmitted without

error.

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Table 8.2

General HP Jetdirect Messages (10 of 15)

Message

Description

PARALLEL

PORT X:

CENTRONICS indicates a standard parallel

connection that transfers data in one direction only

(to the printer).

BITRONICS indicates a parallel connection that

supports bidirectional communications.

MLC,ECP2/MLC,ECP2/1284.3,1284.3,ECP2/1284.4

or 1284.4 indicates a bidirectional parallel connection

(IEEE-1284) that supports an enhanced capabilities

port.

DISCONNECTED indicates that no printer is attached

to the port or the printer is not turned on.

PASSWORD

ERROR

The HP Jetdirect print server detected that the

password for the NetWare print server object is wrong.

Use the PCONSOLE utility to erase the password for

the print server object. When the HP Jetdirect print

server logs on again, it sets a new password.

When multiple file servers are configured, the error is

only displayed on the testpage ifnoneof the file servers

are connected.

PRINT SERVER

NOT DEFINED

The file server does not have a print server object that

corresponds to the specified NetWare node name. Use

printer installation software or PCONSOLE to create

the print server object.

When the HP Jetdirect print server is configured for

multiple file servers, the error is only displayed on the

configuration page (also called a self-test page or

configuration plot) if none of the file servers made the

connection.

PRINTER NUMBER

IN USE

The printer number assigned to the printer is already in

use by another printer. Assign an unused printer

number. This may also occur when a printer is power

cycled, in which case the error goes away after the print

server times out and detects the lost connection.

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Table 8.2

General HP Jetdirect Messages (11 of 15)

Message

Description

PRINTER NUMBER

NOT DEFINED

The printer number you assigned to the remote printer

has not been defined. Assign a valid printer number to

the HP Jetdirect print server, or run PCONSOLE and

define a printer number for the print server.

PSERVER CLOSED

CONNECTION

The print server requested a termination of the

connection with the HP Jetdirect print server. No error

exists or is indicated. Make sure the print server is

running, and restart it if necessary.

READY

The HP Jetdirect print server has successfully

connected to the server and is awaiting data.

RECEIVE BUFFER

ERROR

Run the power-on self-test: turn the printer off, then on

again. If the error persists, call the Customer Care

Center (see Chapter 1 for telephone numbers).

RETRY ERROR

Verify that the Ethernet network cable is correctly

terminated on both ends. Make sure your HP Jetdirect

print server is correctly attached to your network.

SECURITY

EQUIVALENCE

NOT SET

The security equivalences for your print server are not

set up properly. Reconfigure your print server.

SQE ERROR

Run the power-on self-test: turn the printer off, then on

again. If the error persists, call the Customer Care

Center (see Chapter 1 for telephone numbers).

TFTP IN

PROGRESS

The HP Jetdirect print server is currently in the process

of obtaining its basic IP configuration information

through TFTP and has not detected any errors.

TFTP LOCAL

ERROR

The TFTP transfer of the configuration file from the host

to the HP Jetdirect print server failed with the local print

server encountering some form of inactivity timeout, or

excessive retransmissions situation.

TFTP REMOTE

ERROR

The TFTP transfer of the configuration file from the host

to the HP Jetdirect print server failed with the remote

host sending a TFTP ERROR packet to the print server.

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Table 8.2

General HP Jetdirect Messages (12 of 15)

Message

Description

TFTP RETRIES

EXCEEDED

The overall retrying of the TFTP transfer of the

configuration file from the host to the HP Jetdirect

print server has exceeded a retry limit.

TOTAL PACKETS

RECEIVED:

TOTAL PACKETS

RCVD:

Total number of frames (packets) received by the

HP Jetdirect print server without error. This includes

broadcast, multicast packets, and packets specifically

addressed to the print server. This number does not

include packets specifically addressed to other nodes.

TRANSMIT ERROR

Check the network topology and verify all cable

segments.

TRYING TO

CONNECT TO

SERVER

The HP Jetdirect print server is trying to connect to

the print server or NetWare file server after being

configured. Wait for the print server to establish a

connection with the print or file server.

TURN PRINTER

OFF/ON

This message may appear after you upgrade to a new

version of firmware. When this message appears, turn

the printer off, then back on to enable any new

functionality that was recently downloaded.

UNABLE TO

ATTACH TO

QUEUE

A failure was detected when the HP Jetdirect print

server tried to attach to one of the queues assigned to

the print server object. This may be because no servers

are allowed to attach to this queue. There may also be

a networking or security problem. Use PCONSOLE to

make sure that servers are allowed to attach to the

queue, to delete the print server object from the list of

queue servers if you want the HP Jetdirect print server

to service other queues, or to delete the queue and

create a new one (the print server objectmust be added

to the list of queue servers).

When the HP Jetdirect print server is configured for

multiple file servers, the error is only displayed on the

configuration page (also called a self-test page or

configuration plot) if none of the file servers made the

connection.

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Table 8.2

General HP Jetdirect Messages (13 of 15)

Message

Description

UNABLE TO

CONNECT TO

SERVER

Remote Printer mode: The HP Jetdirect print server

was unable to establish an SPX connection with the

print server. Make sure that the print server is running

and that all cables and routers are functioning correctly.

Queue Server mode: The HP Jetdirect print server

couldnotestablishanNCPconnectiontothefileserver.

Make sure that the correct file servers are connected.

When multiple file servers are configured, the error is

only displayed on the configuration page if none of the

file servers were successfully connected.

UNABLE TO FIND

SERVER

The HP Jetdirect print server was unable to find the

NetWare print server (Remote Printer mode) or file

server (Queue Server mode). (There was no response

to service queries for advertising print servers or file

servers that matched the configured print server or file

server name.)

Make sure that the print server or file server is running

and that the print server or file server name configured

on the HP Jetdirect print server matches the actual

name used by the print server or file server. Also make

sure that all cables and routers are functioning

correctly.

UNABLE TO GET

NDS SRVR ADDR

The NDS server address cannot be located or

accessed.

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Table 8.2

General HP Jetdirect Messages (14 of 15)

Message

Description

UNABLE TO LOGIN

A failure was detected when the HP Jetdirect print

server tried to log onto the file server. This could be

caused by the print server object not existing on the file

server, or because of a security check that prevents the

print server from logging in.

Make sure the file server name and print server object

name are correct. Use PCONSOLE to erase the

password for the print server object. Create a new print

server object.

When the HP Jetdirect print server is configured for

multiple file servers, the error is only displayed on the

configuration page (also called a self-test page or

configuration plot) if none of the file servers made the

connection.

UNABLETOSENSE

NET NUMBER

The HP Jetdirect print server has been trying for over

3 minutes to determine the NetWare protocol used on

the network. Make sure that any file servers and routers

are operating correctly. Make sure that the settings for

NetWare frame type and source routing are correct.

UNABLE TO SET

PASSWORD

A failure was detected when the HP Jetdirect print

server tried to set the password for the print server

object. (Whenever the HP Jetdirect print server is able

to log in without a password, it sets the password

automatically.) This indicates a networking or security

problem. Create a new print server object.

When multiple file servers are configured, the error is

only displayed on the configuration page if none of the

file servers were successfully connected.

UNDERFLOW

ERROR

Check the cabling. If the error persists, run the power-

on self-test: turn the printer off, then on again. If the

error persists, call the Customer Care Center (see

Chapter 1 for telephone numbers).

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Table 8.2

General HP Jetdirect Messages (15 of 15)

Description

Message

UNEXPECTED

The print server sent some data when the HP Jetdirect

PSERVER DATA

RCVD

print server had not given its permission to do so. This

indicates a possible print server problem, possibly a

software problem.

UNICASTPACKETS

RCVD:

Number of frames specifically addressed to this

HP Jetdirect print server. This does not include

broadcasts or multicasts.

UNKNOWN NCP

RETURN CODE

The HP Jetdirect print server encountered an

unexpected fatal error after it had successfully

connected to the file server. A wide variety of failures

could produce this error message, including a downed

file server or a network router failure.

UNSENDABLE

PACKETS:

Total number of frames (packets) not successfully

transmitted because of errors.

WEBJA SERVER

xxx.xxx.xxx.xxx

Identifies the IP address or domain name of the server

that the HP Jetdirect print server uses for Web

JetAdmin services.

XMIT COLLISIONS:

Number of frames not transmitted because of repeated

collisions.

XMIT LATE

COLLISIONS:

Total number of frames not transmitted because a late

collision occurred. A large number may indicate a

cabling problem on the network.

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Technical Specifications and

Regulatory Statements

Specifications

Supported Networks

HP J3258B Jetdirect 170X Print Server supports Ethernet

or IEEE 802.3 Type 10Base-T networks using unshielded

twisted-pair cable and RJ-45 connectors. It requires a 10Base-T

network hub or concentrator that supports link beat (link test

pulse) signals. See the table in Chapter 1 for supported

networks.

Hardware

Physical Specifications

Parallel Port

DB25 female connector. Complies with IEEE 1284

bidirectional parallel port standard for connection to

printers or plotters.

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Product

Number

Width

Height

Depth*

Weight

J3258B

180 mm

(7.09 in.)

33 mm

(1.3 in.)

115 mm

(4.53 in.)

224 g

(0.49 lbs.)

*Measurement includes any protrusions for connectors, legs, etc.

Power Requirements

Parameter

170X

Power Module

Input Voltage

9-35 VDC

See Following

Power Module

Chart

Nominal Output Voltage

Input Current

13 VDC

140 ma @ 13 V .2 A*

Max. Output Current

Frequency Range

Power Consumption

N/A

300 ma

50/60 Hz*

1.2 W

* Voltage, current, and frequency specifications depend on your

particular power module.

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Power Modules

Note: If two parts are listed for one country/region, either part can

be used regardless of output rating.

Country/Region

Part Num. Input Rating

0950-3172 240VAC 50 Hz

0950-3358 240VAC 50 Hz

0950-2806 220VAC 50 Hz

0950-3347 220VAC 50 Hz

0950-3170 230VAC 50 Hz

0950-3349 230VAC 50 Hz

0950-3173 100VAC 50 Hz

0950-3352 100VAC 50 Hz

Output Rating

Australia, New

Zealand, Argentina

13VDC@300ma

13VDC@800ma

13VDC@300ma

13VDC@800ma

13VDC@300ma

13VDC@800ma

13VDC@300ma

13VDC@800ma

China

Continental

Europe

Japan

South Korea

9100-5168 220-240VAC 50 Hz 13 VDC @625 ma

0950-3351 220VAC 50 Hz 13VDC@800ma

South Africa, India 9100-5171 220-250VAC 50 Hz 13 VDC @625 ma

0950-3354 220-250VAC 50 Hz 13 VDC @800 ma

United Kingdom,

Singapore,Ireland,

Hong Kong SAR

0950-3171 220-240VAC 50 Hz 13 VDC @300 ma

0950-3350 220-240VAC 50 Hz 13 VDC @800 ma

USA, Canada,

Latin America,

Taiwan

0950-3169 110-127VAC 60 Hz 13 VDC @300 ma

0950-3348 110-127VAC 60 Hz 13 VDC @800 ma

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Environmental

Parameter

170X Operating

170X Non-Operating

Temperature

0 °C to 55 °C

-40 °C to 70 °C

(-6 °F to 158 °F)

(32 °F to 131 °F)

Relative Humidity 15% to 95% at 40 °C 90% at 65 °C (149 °F)

(104 °F)

non-condensing

Altitude

4.6 km

Acoustic Noise: Not Applicable

Electromagnetic Immunity: See the “Declaration of Conformity”

(in this Appendix)

Electromagnetic Emissions

FCCpart15ClassA(U.S.A.), ICES-003(Canada), VCCIClass 1

(in Japan), CISPR-22/EN55022 Class A, CNS 13438 (Taiwan),

AS/NZS 3548 (Australia/New Zealand), GOST 29216 (Russia)

Safety

Product complies with:

IEC 950: (1991)+A1,A2,A3,A4/EN60950 (1992)+A1,A2,A3,A4

UL 1950

CSA 950

NOM-019-SCFI-1994 and NOM-001-SCFI-1993

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Accessories

HP parallel

cables

(IEEE 1284

compatible)

2.0 meter parallel cable (36-pin

Centronics male to DB25 male)

C2950A

C2951A

3.0 meter parallel cable (36-pin

Centronics male to DB25 male)

Regulatory Statements

FCC Statement (U.S.A)

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against interference when the

equipmentisoperatedinacommercialenvironment. Thisequipmentgenerates,

uses, and can radiate radio frequency energy and, if not installed and used in

accordance with the instruction manual, may cause interference to radio

communications. Operation of this equipment in a residential area is likely to

cause interference in which case the user will be required to correct the

interference at their own expense.

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this

equipment not expressly approved by the Hewlett-Packard Company, may

cause interference and void the FCC authorization to operate this equipment.

Attaching this product in an FCC Level B product results in an FCC Level A

Composite System as defined in the FCC Rules and Regulations.

The Federal Communications Commission has prepared a booklet titled

Interference Handbook (1986), which may be helpful to you. This booklet

(stock number 004-000-004505-7) may be purchased from the Superintendent

of Documents, U.S. Government Printing Office, Washington, D.C. 20402.

European Community

This equipment complies with CISPR22/EN55022 Class A. This is a Class A

product. In a domestic environment, this product may cause radio interference

in which case the user may be required to take adequate measures.

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Declaration of Conformity. ThefollowingDeclarationofConformity

complies with ISO/IEC Guide 22 and EN45014. It identifies the product,

manufacturer's name and address, and applicable specifications recognized

in the European community.

DECLARATION OF CONFORMITY

according to ISO/IEC Guide 22 and EN45014

Manufacturer's Name:

Hewlett-Packard Company

Manufacturer's Address: 8000 Foothills Blvd.

Roseville, CA 95747-5677

U.S.A.

declares that the product:

Product Name:

Model Number:

HP JetDirect 170X

J3258B

conforms to the following Product Specifications:

Safety: EN60950 (1992) +A1,A2,A3,A4,AII / IEC 950 (1991) +A1,A2,A3,A4

EN60825-1 (1994) / IEC 825-1 (1993), Class 1

GB 4943 (1995)

EMC: EN 55022 (1994) +A1,A2 / CISPR-22 (1993) +A1,A2 Class A

GB 9254 (1988)

EN 55024 (1998)

IEC 61000-4-2 (1995); EN 61000-4-2 (1995)

IEC 61000-4-3 (1995); EN 61000-4-3 (1996)

IEC 61000-4-4 (1995); EN 61000-4-4 (1995)

Supplementary Information:

The product herewith complies with the requirements of the Low Voltage

Directive 73/23/EEC and the EMC Directive 89/336/EEC and carries the CE

marking accordingly.

Tested with Hewlett-Packard Co. products only.

Roseville, May 26, 1999

Grant Marten, Product Regulations Manager

European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH,

Department TRE, Herrenberger Strasse 130, D-71034 Böblingen (FAX:+49-7031-14-3143).

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Australia

Canada

This equipment complies with Australian EMC requirements.

This equipment complies with Canadian EMC Class A requirements.

Japan VCCI Class 1

Korea RRL

Taiwan Class A

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Chinese Safety Statement

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Warranty Service

HEWLETT-PACKARD LIMITED WARRANTY STATEMENT

HP PRODUCT

DURATION OF LIMITED WARRANTY

1 year

HP Jetdirect 170X Print Server (J3258B)

1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies

will be free from defects in materials and workmanship after the date of purchase, for the

period specified above. If HP receives notice of such defects during the warranty period,

HP will, at its option, either repair or replace products that prove to be defective.

Replacement products may be either new or equivalent in performance to new.

2. HPwarrants to you that HPsoftwarewill not fail to execute itsprogramming instructions

after the date of purchase, for a period of NINETY (90) DAYS, due to defects in material

and workmanship when properly installed and used. If HP receives notice of such defects

during the NINETY (90) day period, HP will replace software that does not execute its

programming instructions due to such defects.

3. HP does not warrant that the operation of HP products will be uninterrupted or error

free. If HP is unable, within a reasonable time, to repair or replace any product to a

condition as warranted, you will be entitled to a refund of the purchase price upon prompt

return of the product.

4. HP products may contain remanufactured parts equivalent to new in performance or

may have been subject to incidental use.

5. Warranty does not apply to defects resulting from (a) improper or inadequate

maintenance or calibration, (b) software, interfacing, parts or supplies not supplied by HP,

environmental specifications for the product, or (e) improper site preparation or

maintenance.

6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE

EXCLUSIVEANDNO OTHER WARRANTYORCONDITION, WHETHER WRITTEN OR

ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY

IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY

QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries, states or

provinces do not allow limitations on the duration of an implied warranty, so the above

limitation or exclusion might not apply to you. This warranty gives you specific legal rights

and you might also have other rights that vary from country to country, state to state, or

province to province.

7. HP will be liable for damage to tangible property per incident up to the greater of

$300,000 or the actual amount paid for the product that is the subject of the claim, and for

damages for bodily injury or death, to the extent that all such damages are determined by

a court of competent jurisdiction to have been directly caused by a defective HP product.

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8. TO THE EXTENTALLOWED BYLOCAL LAW, THE REMEDIESIN THISWARRANTY

STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS

INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR

LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN

CONTRACT, TORT, OR OTHERWISE. Some countries, states or provinces do not allow

the exclusion or limitation of incidental or consequential damages, so the above limitation

or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE

EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND

ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO

THE SALE OF THIS PRODUCT TO YOU.

Your Authorized Dealer

If you encounter difficulty, begin by contacting the person who sold you the HP Jetdirect

print server to you. Your HP Authorized Dealer will be familiar with your requirements

and can provide assistance.

During the warranty period, HP will replace the unit at no charge provided the defective

unitisreturned. You may return the unittoyourHP Authorized Dealer or your local HP Sales

and Service Office representative. Be sure to include a copy of your purchase receipt.

Warranty Service

For warranty service on HP Jetdirect products, call the HP Customer Care Center. When

calling, please have the following information ready:

G HP Jetdirect product you are calling about.

G Model number of the product.

G Serial number of the product.

G Complete description of the problem.

G Proof of purchase of your product.

G Your shipping address.

The HP Customer Care representative will help you with troubleshooting, and advise you

on warranty service.

Service Billing (Out of Warranty)

When ordering a replacement unit for out-of-warranty service, you may be charged a

repair cost. See your HP Authorized Dealer or your local HP Sales and Service Office

representative. Or, you can call HP at (800) 227-8164 (USA only).

Service Outside the USA

Customers outside the USA should contact their HP Authorized Dealer or HP Sales and

Service Office to obtain information on prices, exchange unit availability and instructions.

Hewlett-Packard Year 2000 Warranty

Subject to all of the terms and limitations of the HP Limited Warranty Statement provided

with this HP Product, HP warrants that this HP Product will be able to accurately process

date data (including, but not limited to, calculating, comparing, and sequencing) from, into,

and between the twentieth and twenty-first centuries, and the years 1999 and 2000,

including leap year calculations, when used in accordance with the Product documentation

provided by HP (including any instructions for installing patches or upgrades), provided

that all other products (e.g. hardware, software, firmware) used in combination with such

HP Product(s) properly exchange date data with it. The duration of the Year 2000 warranty

extends through January 31, 2001.

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HP Jetdirect Year 2000 Compliance

Hewlett-Packard, the leader in printing solutions, wants to ensure our customers are

ready for success in the year 2000. For the latest information regarding year 2000, click

on the Year 2000 link at the following web site: http://ww w .hp.com/go/support

LOCAL WARRANTY STATEMENTS

Australia and New Zealand

For consumer transactions in Australia and New Zealand: The warranty terms contained

herein except to the extent lawfully permitted, do not exclude, restrict, or modify and are

in addition to the mandatory statutory rights applicable to the sale of this product to you.

Argentina:

Certificado de Garantia

Hewlett-Packard Argentina, S.A.

Montaneses 2150

1428 Buenos Aires

Argentina

Tel. 787-7100

HP Jetdirect 170X Print Server

Producto:

Modelo:

J3258B

No. de serie:

Fecha de entrega:

Vigencia de la garantia:

Un (1) Año

Extension de la garantia:

A. Cobertura de la garantía:

1. Hewlett-Packard Argentina, S.A. (HPA) garantiza al cliente (usuario final) que el

producto al que se refiere esta garantía estará libre de defectos de fabricación y de mano

de obra por el término antes indicado contando desde la fecha de compra del producto por

parte del usuario final original a un distribuidor o comercializador debidamente autorizado

por HPA.

2. La presente garantía cubre únicamente aquellos defectos que surgiesen como resultado

del uso normal del producto y no por aquellos que resultasen de:

a. Mantenimiento inapropiado o inadecuado o mantenimiento, alteración o reparación

realizados por personal no autorizado por HPA;

b. Uso de software, accesorios, soportes, suministros, consumibles o interfaz no

suministrados por HPA;

c. Modificaciones no autorizadas o uso indebido;

d. Operación fuera de las especificaciones ambientales para el producto, incluyendo

abuso del ciclo de trabajo o uso de cargas de conmutadores sin protección contra

sobretensiones;

e. Uso de medios de impresión o tarjetas de memoria no soportados;

f. Lugar de uso o mantenimiento inapropiados;

g. Daños durante el traslado; o h. Cualquier violación de las condiciones de uso,

instalación y mantenimiento necesarias especificadas en el Manual de Operaciones.

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3. Si el cliente (usuario final), durante el periodo de garantía, pusiera en conocimiento de

HPA la existencia de los defectos definidos anteriormente, HPA podrá, según prefiera,

reparar o reemplazar el producto si está averiado. Cualquier producto de reemplazo será

nuevo o como nuevo. En caso que al momento del reemplazo no hubiese disponible un

producto idéntico al reemplazado (ya sea por discontinuación de su producción, falta de

stock o por cualquier otra causa), HPA se reserva el derecho de suministrar un producto

de prestaciones o funcionalidad por lo menos iguales a las del producto reemplazado. Si

luego de un plazo razonable, no fuese posible para HPA reparar o reemplazar el producto,

el cliente tendrá derecho, como única compensación, al reintegro del precio de compra,

contra la devolución del producto a HPA.

B. Limitación de la garantía:

1. NI HPA, NI NINGUNA ENTIDAD O PERSONA DIRECTA O INDIRECTAMENTE

VINCULADA O RELACIONADA CON HPA: A) OFRECEN NINGUNA OTRA GARANTIA

DE NINGUNA INDOLE, EXPRESA O IMPLICITA, ORAL O ESCRITA, RESPECTO AL

PRODUCTO AL QUE SE REFIERE ESTA GARANTIA; O B) FORMULAN NINGUNA

GARANTIA IMPLICITA DE COMERCIALIZACIÓN O ADECUACIÓN DEL PRODUCTO

PARA UN PROPOSITO DETERMINADO.

HPA NO OFRECE NINGUNA GARANTÍA DE QUE LA OPERACIÓN DE SUS

PRODUCTOS SERÁ ININTERRUMPIDA O LIBRE DE ERRORES.

C. Exoneración de responsabilidad:

EXCEPTUANDO LAS OBLIGACIONES EXPUESTAS EN ESTE CERTIFICADO DE

GARANTIA, BAJO NINGUNA CIRCUNSTANCIA HPA SERÁ RESPONSABLE DE

CUALQUIER DAÑO DIRECTO O INDIRECTO (INCLUYENDO SIN LIMITACIÓN,

PERDIDA DE DATOS O LUCRO CESANTE) O POR CUALQUIER DAÑO O PERJUICIO

QUE SEA CONSECUENCIA DIRECTA, INDIRECTA O REMOTA DEL USO O MAL

FUNCIONAMIENTO DEL PRODUCTO, CUALQUIERA QUE SEA EL FUNDAMENTO

DEL RECLAMO (CONTRACTUAL, EXTRACONTRACTUAL O LEGAL).

LOS REMEDIOS DESCRITOS EN ESTA GARANTIA SON LOS UNICOS Y

EXCLUSIVOS.

D. Condiciones particulares:

E. Reparaciones:

Las reparaciones se llevarán a cabo en los centros autorizados de servicio en Argentina,

contra la presentación del producto, este Certificado de Garantía y la factura original de

compra del producto, en el caso de impresoras presentar la HP Card.

Mexico:

Póliza de Garantía

Hewlett-Packard de México, S.A. de C.V. con domicilio en:

Prolongación Reforma No. 470

Col. Lomas de Sta. Fe, 01210

Delegación Alvaro Obregón

Tel. 326 46 00

Garantiza este producto por el término de doce meses en todas sus partes y mano de obra

contra cualquier defecto de fabricación y funcionamiento a partir de la fecha de entrega al

consumidor final. En el caso de productos que requieran de enseñanza o adiestramiento en

su manejo o en su instalación, a partir de la fecha en que hubiese quedado operando

normalmente el producto despuésde suinstalaciónenel domicilio que señale el consumidor.

B-4 W^Doa^wrⁿr^loa^an^dt^fry^omSe^Wr^wv^wic^.Se^{omanuals.com. All Manuals Search And Download.}

CONDICIONES:

1. Centros de Servicio, Refacciones y Partes:

Para hacer efectiva esta garantía, no podrán exigirse mayores requisitos que la

presentación de esta póliza junto con el producto en el lugar donde fue adquirido o en el

centro de servicio ubicado en el domicilio de la parte superior de esta hoja, mismo en el que

se pueden adquirir refacciones y partes.

2. Cobertura:

La Empresa se compromete a reparar o cambiar el producto, así como las piezas y

componentes defectuosos del mismo, sin ningún cargo para el consumidor. Los gastos de

transportación que se deriven de su cumplimiento serán cubiertos por Hewlett-Packard de

México, S.A. de C.V.

3. Tiempo de Reparación:

El tiempo de reparación en ningún caso será mayor a treinta días contados a partir de la

recepción del producto en cualquiera de los sitios en donde pueda hacerse efectiva la

garantía.

4. Limitaciones:

Esta garantía no es válida en los siguientes casos:

a. Cuando el producto ha sido utilizado en condiciones distintas a las normales.

b. Cuando el producto no ha sido operado de acuerdo con el instructivo de uso en idioma

Español proporcionado.

c. Cuando el producto ha sido alterado o reparado por personas no autorizadas por

Hewlett-Packard de México, S.A. de C.V.

Producto:

Marca

Modelo

HP Jetdirect 170X Print Server Hewlett-Packard

No. de Serie

J3258B

Nombre del Distribuidor

Dorección: (Calle, Número Colonia o Poblado, Delegación o Municipio)

C.P.

Ciudad

Estado

Teléfono

Fecha de entrega o instalación

Notas:

El consumidor podrá solicitar que se haga efectiva la garantía ante la propia casa comercial

donde adquirió el producto siempre y cuando el fabricante o importador no cuente con

talleres de servicio.

En caso de que la presente garantía se extraviara, el consumidor puede recurrir a su

proveedor para que se le expida otra póliza de garantía, previa presentación de la nota de

compra o factura respectiva.

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B-6 W^Doa^wrⁿr^loa^an^dt^fry^omSe^Wr^wv^wic^.Se^{omanuals.com. All Manuals Search And Download.}

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B-8 W^Doa^wrⁿr^loa^an^dt^fry^omSe^Wr^wv^wic^.Se^{omanuals.com. All Manuals Search And Download.}

Index

CRC ERROR 8-5

ARP DUPLICATE IP ADDRESS 8-4

BABBLE ERROR 8-4

Distribution center 1-6

BAD BOOTP REPLY 8-4

BAD BOOTP TAG SIZE 8-4

BAD LENGTH RCVD 8-4

BAD PACKETS RCVD 8-4

BOOTP IN PROGRESS 8-4

Browsers, supported 5-2

Electronic support services 1-6

Embedded Web Server 5-1

Special Features 5-3

Supported HP Web JetAdmin

Version 5-2

Supported Web Browsers 5-2

Viewing 5-2

ERR NEGOTIATING BUFFER

SIZE 8-6

CF ERR

ACCESS LIST EXCEEDED 8-4

FILE INCOMPLETE 8-4

INVALID PARAM 8-4

LINE TOO LONG 8-5

MISSING PARAM 8-5

TRAP LIST EXCEEDED 8-5

UNKNOWN KEYWORD 8-5

clients, supported 2-9

Client-server 1-3

Error messages 8-1

commands, FTP printing 6-4

configuration

modifying a device 2-7

CONFIGURATION ERROR 8-5

Configuration messages

Novell NetWare 8-2

Configuration page

F1 TRYING TO CONNECT

TO SERVER 8-15

F2 TFTP IN PROGRESS 8-14

F3 BOOTP IN PROGRESS 8-4

FAILRESERVING PRINTER NUM

8-6

generating 3-4

how to print 7-5

messages 8-1

FIRMWARE REVISION 8-6

Forum for user support 1-6

^{Download from Www.Somanuals.com. All Manuals Search And Downl}I^on^add^.ex-1

INVALID GATEWAY ADDRESS

8-7

FTP printing

commands 6-4

INVALID IP ADDRESS 8-7

INVALID SERVER ADDRESS 8-7

INVALID SUBNET MASK 8-7

INVALID SYSLOG ADDRESS 8-7

INVALID TRAP DEST ADDRESS

8-7

example 6-5

exiting 6-4

how to 6-2

introduction 6-1

FTP Site 1-6

IP/IPX printer ga teway, see HP IP/

IPX printer gateway for NDPS

gateway 2-8

JetAdmin, see HP Web JetAdmin

JETDIRECT ETHERNET 8-6

hardware installation 2-1, 3-1, 3-2, 3-

3, 3-4

HP Customer Care Center

electronic support services 1-6

HP IP/IPX printer gateway for NDPS

2-8

HP JETDIRECT ETHERNET 8-6

HP Web JetAdmin 2-6, 2-7

LAN ERROR

AUTO REMOVAL 8-7

BABBLE 8-8

CONTROLL ER CHIP 8-8

EXTERNAL LOOPBACK 8-8

LOSS OF CARRIER 8 -8

NO LINKBEAT 8-8

I/O CARD INIT 8-6

NO SQE 8-8

I/O CARD INITIALIZING 8-6

I/O CARD NOT READY 8-6

I/O CARD READY 8-6

INITIALIZING

TRYING TO CONNECT TO

SERVER 8-7

installing

RECEIVER OFF 8-8

REMOVE RECEIVE 8-9

RETRY FAULTS 8-9

TRANSMITTER OFF 8-9

UNDERFLOW 8-9

WIRE FAULT 8-9

LAN HW ADDRESS 8-9

LATE COLLISION ERROR 8-9

LOSS OF CARRIER ERROR 8-9

LOST FRAMES 8-10

an overview 1-5, 2-1, 2-2, 2-3, 2-

4, 2-5, 3-1

driver, see software installation

HP Web JetAdmin 2-6, 2-7

printer on systems 2-1, 4-1–??