Instructions for use
WASHER-DRYER
!
This symbol reminds you to read this instruction manual.
GB
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
English,1
Connecting the electricity and water supplies
The first wash cycle
Technical data
Description of the washer-dryer, 6-7
Control panel
Display
How to run a wash cycle or a drying cycle, 8
Wash cycles and functions, 9
Table of wash cycles
Wash functions
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
WDUD 9640
Special wash cycles
Load balancing system
Precautions and tips, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water or electricity supply
Cleaning the washer-dryer
Cleaning the detergent dispenser drawer
Caring for the door and drum of your appliance
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13-14
Assistance, 15-16
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Connecting the drain hose
• the supply voltage is included within the values indica-
GB
ted on the Technical Data Plate fixed on the machine.
Connect the drain hose,
without bending it, to a
draining duct or a wall drain
situated between 65 and
100 cm from the floor;
• the socket is compatible with the washer-dryer’s plug. If
this is not the case, replace the socket or the plug.
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions
below.
65 - 100 cm
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
The drain hose may be
connected to an under-
sink trap. Before connec-
ting the drain hose from
the machine ensure that
any blanks or removable
ends have been taken off
the spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Replacements can be obtained directly from your nearest
Service Depot.
If it is placed over the edge
of a basin or sink be sure
the free end of the hose
should not be underwater.
Removing the plug:
If your appliance has a non-rewireable moulded plug and
you should wish to re-route the mains cable through parti-
tions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere rewireable plug
bearing the BSI mark of approval.
or:
the mains cable is wired directly into a 13 amp cable out-
let, controlled by a switch, (in compliance with BS 5733)
which is accessible without moving the appliance.
! We advise against the use of hose extensions; in case of
absolute need, the extension must have the same diameter
as the original hose and must not exceed 150 cm in length.
Ensure that if the drain hose is pushed into a standpipe, that
the end does not go down more than 15cms (6 inches). If
the hose is pushed down too far, this may cause the machi-
ne to self -syphon ie. continuously empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
Electric connection
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Before plugging the appliance into the mains socket, make
sure that:
Green & Yellow
Blue
Earth
Neutral
Live
• the socket is earthed and in compliance with the appli-
cable law;
Brown
• the socket is able to sustain the appliance’s maximum
power load indicated on the Technical Data Plate fixed
on the machine;
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As the colours of the wires in the lead may not correspond
with the coloured markings identifying the terminals in your
plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
The first wash cycle
GB
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, using the wash cycle
(60°C).
Connect Brown wire to terminal marked L or coloured
Red.
Connect Blue wire to terminal marked N or coloured Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the distri-
bution board.
If you are in any doubt regarding the electrical supply to
your machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
BLUE
BROWN
NEUTRAL (N)
LIVE (L)
GREEN & YELLOW
EARTH (E)
GREEN &
YELLOW
13 ampere fuse
BROWN
BLUE
CROSS-BAR
CORD GRIP
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the plug
body and dispose of it as described above.
! The washer-dryer should not be installed in an outdoor
environment, not even where the area is sheltered, becau-
se it may be very dangerous to leave it exposed to damp,
rain and thunderstorms.
! When the washer-dryer is installed, the mains socket
must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or dange-
rously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when these
norms are not respected.
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Technical data
Model
WDUD 9640
width 59.5 cm
height 85 cm
depth 60,5 cm
Dimensions
Capacity
from 1 to 9 kg for the wash programme
from 1 to 6 kg for the drying programme
Electrical
please refer to the technical data plate
fixed to the machine
connections
maximum pressure 1 MPa (10 bar)
Water connections minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed
up to 1400 rotations per minute
Wash: programme
; temperature 60°C
Energy rated
programmes
according to
regulation
(2nd press of the button); using a load of 9 kg.
Drying: the smaller load must be dried by
selecting the “EXTRA” dryness level. The
load must consist of 3 sheets, 2 pillowca-
ses and 1 hand towel;
EN 50229
the remainder of the load must be dried by
selecting the “EXTRA” dryness level.
This appliance conforms to the following
EC Directives:
- 2004/108/EC (Electromagnetic Compatibility)
- 2006/95/EC (Low Voltage)
- 2002/96/EC
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Description of the washer-dryer
Control panel
CLEANING
ACTION
button
DRYING
button
GB
ON/OFF
button
DISPLAY
START/PAUSE
button with
MYCYCLE
WASH
CYCLE
SELECTOR
buttons
indicator light
button
FUNCTION
Detergent dispenser drawer
buttons
DELAY
TIMER
button
TEMPERATURE
button
ANTI
ALLERGY
RINSE
CHILD LOCK
button
button
Detergent dispenser drawer: used to dispense deter-
gents and washing additives (see “Detergents and laundry”).
TEMPERATURE button : press to decrease the tem-
perature: the value will be shown on the display.
ON/OFF button : press this briefly to switch the ma-
chine on or off. The START/PAUSE indicator light, which
flashes slowly in a green colour shows that the machine
is switched on. To switch off the washer-dryer during the
wash cycle, press and hold the button for approximately 3
seconds; if the button is pressed briefly or accidentally the
machine will not switch off. If the machine is switched off
during a wash cycle, this wash cycle will be cancelled.
CHILD LOCK button
lock, press and hold the button for approximately 2
seconds. When the symbol is illuminated, the control
panel is locked. This means it is possible to prevent wash
cycles from being modified accidentally, especially where
there are children in the home. To deactivate the control
panel lock, press and hold the button for approximately 2
seconds.
: to activate the control panel
WASH CYCLE SELECTOR buttons: used to set the
desired wash cycle (see “Table of wash cycles”).
DELAY TIMER button
time for the selected wash cycle. The delay time will be
shown on the display.
: press to set a delayed start
MYCYCLE button: press and hold the button to store a
cycle with your own set of preferences in the memory of
the machine. To recall a previously stored cycle, press the
MEMORY button.
START/PAUSE button with indicator light: when the gre-
en indicator light flashes slowly, press the button to start a
wash cycle. Once the cycle has started the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
FUNCTION buttons: press the button to select the
desired function. The corresponding indicator light on the
display will switch on.
orange colour. If the symbol
is not illuminated, the door
may be opened. To start the wash cycle from the point at
which it was interrupted, press the button again.
CLEANING ACTION button
wash intensity.
: to select the desired
: press to select
Standby mode
This washer-dryer, in compliance with new energy saving
regulations, is fitted with an automatic standby system
which is enabled after about 30 minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
ANTI ALLERGY RINSE button
the desired rinse type.
DRYING button
: press to set a drying cycle.
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Display
GB
A
X
B
Z
D
E
C
Y
F
The display is useful when programming the machine and provides a great deal of information.
The upper two strings A and B are used to display the selected wash cycle or the type of drying selected, the current wash
cycle phase (the selected dryness level or drying time) and all the indications relating to the progress status of the cycle.
String C shows the time remaining until the end of the wash cycle in progress and, if a DELAYED START has been set, the
time remaining until the start of the selected wash cycle.
String D shows the maximum spin speed value (this depends on the selected wash cycle); if the wash cycle does not include
a spin cycle, the string remains unused.
String E shows the maximum temperature value which may be selected (this depends on the wash cycle used); if the tempe-
rature of the wash cycle cannot be modified, the string remains unused.
Indicator lights F correspond to the functions and light up when the selected function is compatible with the set wash cycle.
Door locked symbol
If the symbol is lit, this indicates that the washer-dryer door is blocked to prevent it from being opened accidentally. To pre-
vent any damage from occurring, wait for the symbol to switch itself off before opening the appliance door.
N.B.: if the DELAYE TIMER function has been activated, the door cannot be opened; pauses the machine by pressing the
START/PAUSE button if you wish to open it.
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How to run a wash cycle or a
drying cycle
1. SWITCH THE MACHINE ON. Press the On/Off button
; the text POWER ON will appear on the display and the
START/PAUSE indicator light will flash slowly in a green colour.
2. LOAD THE LAUNDRY. Open the porthole door. Load the
laundry, making sure you do not exceed the maximum load
value indicated in the table of programmes on the following
page.
3. MEASURE OUT THE DETERGENT. Open the detergent
dispenser drawer and pour the detergent into the relevant
compartments as described in “Detergents and laundry”.
Set the desired wash intensity.
GB
Option
makes it possible to optimise washing based on the
level of soil in the fabrics and on desired wash cycle intensity.
Select the wash programme: the cycle will be automatically
set to “Normal” as optimised for garments with an average
level of soil (this setting is not applicable to the “Wool” cycle,
which is automatically set to “Delicate”).
For heavily-soiled garments press button
until the “Super
Wash” level is reached. This level ensures a high-performance
wash due to a larger quantity of water used in the initial phase
of the cycle and due to increased drum rotation. It is useful
when removing the most stubborn stains.
4. CLOSE THE DOOR.
For lightly-soiled garments or a more delicate treatment of the
5. SELECT THE WASH CYCLE. Press one of the WASH
CYCLE SELECTOR buttons to select the required wash
cycle; the name of the wash cycle will appear on the
display. A temperature and spin speed is set for each wash
cycle; these may be adjusted. The duration of the cycle will
appear on the display.
fabrics, press button “
” until the “Delicate” level is reached.
The cycle will reduce the drum rotation to ensure washing results
are perfect for delicate garments. If the current selection can be
neither set nor changed, the display will show “Not allowed”.
Set the rinse type.
6. CUSTOMISE THE WASH CYCLE. Use the relevant buttons:
Option
makes it possible to select the desired rinse type for
sensitive skin. Press the button once for the “Extra Rinse” level,
which makes it possible to select an additional rinse after the
standard cycle rinse and remove all traces of detergent. Press
the button again for the “Sensitive Skin” level, which makes
it possible to select two additional rinses to the standard cycle
rinses; it is recommended for very sensitive skin. Press the button
for the third time for the “Anti allergy Rinse” level, which makes
it possible to select three additional rinses to the standard cycle
rinses and remove major allergens such as pollen, mites, cat
and dog hair. Press the button again to go back to the “Normal
Rinse” rinse type. If the current adjustment can be neither set nor
changed, the display will show “Not allowed”.
Modifying the temperature. The machine automatically
select the maximum temperature set for the selected
wash cycle; this values cannot therefore be increased. The
temperature can be decreased by pressing the
button,
until the cold wash “OFF” setting is reached. If this button
is pressed again, the maximum values are restored.
Setting a delayed start.
To set a delayed start for the selected programme, press
the corresponding button repeatedly until the required
delay period has been reached. When this option is
enabled, the
symbol lights up on the display. To remove
the delayed start function press the button until the text
“OFF” appears on the display.
Modifying the cycle settings.
• Press the button to enable the function; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the function; the
indicator light will switch off.
! If the selected function is not compatible with the
programmed wash cycle, the indicator light will flash and
the function will not be activated.
! If the selected function is not compatible with another
function which has been selected previously, the indicator
light corresponding to the first function selected will flash
and only the second function will be activated; the indicator
light corresponding to the enabled function will remain lit.
! The functions may affect the recommended load value
and/or the duration of the cycle.
Setting the drying cycle.
The desired drying cycle type may be set by pressing the
DRYING button
available:
once or several times. Two options are
A - Based on the how damp the clothes are once they
have been dried:
Iron: suitable for clothes which will need ironing afterwards.
the remaining dampness softens creases, making them
easier to remove.
Hanger: ideal for clothes which do not need to be dried fully.
Cupboard: suitable for laundry which can be put back in a
cupboard without being ironed.
Extra: suitable for garments which need to be dried
completely, such as sponges and bathrobes.
B - Based on a set time period: between 20 and 180 minutes.
To exclude the drying phase press the relevant button until
the text OFF appears on the display.
If your laundry load to be washed and dried is much greater
than the maximum stated load, perform the wash cycle, and
when the cycle is complete, divide the garments into groups
and put some of them back in the drum. At this point, follow
the instructions provided for a “Drying only” cycle. Repeat
this procedure for the remainder of the load. A cooling-down
period is always added to the end of each drying cycle.
7. START THE PROGRAMME. Press the START/PAUSE button.
The corresponding indicator light will become green, remaining lit in
a fixed manner, and the door will be locked (the DOOR LOCKED
symbol will be on). During the wash cycle, the name of the phase
in progress will appear on the display. To change a wash cycle
while it is in progress, pause the washer-dryer using the START/
PAUSE button (the START/PAUSE indicator light will flash slowly
in an orange colour); then select the desired cycle and press the
START/PAUSE button again. To open the door while a cycle is in
progress, press the START/PAUSE button; if the DOOR LOCKED
symbol is switched off the door may be opened. Press the
START/PAUSE button again to restart the wash cycle from the
point at which it was interrupted.
Drying only
Use the cycle selector knob to select a drying cycle ( ) in
accordance with the type of fabric. The desired drying level or
time may also be set using the DRYING button
.
8. THE END OF THE WASH CYCLE. This will be indicated
Selecting the cotton drying cycle through the programme
selector knob and pressing the “Eco” button activates an
automatic drying cycle that allows for saving energy, thanks
to an optimal combination of air temperature and cycle
duration; the display will visualise the “Eco” dryness level.
by the text “END OF CYCLE” on the display; when the DOOR
LOCKED
symbol switches off the door may be opened.
Open the door, unload the laundry and switch off the machine.
! If you wish to cancel a cycle which has already begun, press
and hold the
button. The cycle will be stopped and the
machine will switch off.
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Wash cycles and functions
Table of wash cycles
GB
Detergents
Fabric
Max. Max.
temp. speed Drying
(°C) (rpm)
Max.
load
(kg)
Cycle
duration
Description of the wash cycle
Wash
softener
CLEAN Plus
Anti Stain
40° 1400
90° 1400
5
9
9
9
4
Cottons (1st press of the button): extremely soiled whites and resistant colours.
Cottons (1) (2nd press of the button): heavily soiled whites and delicate colours. 60° 1400
Cottons (2) (3rd press of the button): lightly soiled whites and delicate colours.
Synthetics (1st press of the button): heavily soiled resistant colours.
Synthetics (3) (1st press of the button): heavily soiled resistant colours.
40° 1400
60°
40°
40°
800
800
800
4
4
Synthetics (2nd press of the button): lightly soiled resistant colours.
SPECIALS
Delicates
30°
40°
30°
0
1
2
M My Cycle: allows for any wash cycle to be stored.
Wool: for wool, cashmere, etc.
EXTRAS
800
Fast Wash 30' (1st press of the button): to refresh lightly soiled garments quickly
(not suitable for wool, silk and clothes which require washing by hand).
800
-
-
3.5
1
Ready to Wear 45’ (2nd press of the button)
Drying (Cottons) (1st press of the button)
Drying (Synthetics) (2nd press of the button)
30° 1400
-
-
-
-
-
-
6
-
-
4
Drying (Wool) (3rd press of the button)
Partials cycles
-
-
2
Spin (1st press of the button)
Rinse (2nd press of the button)
Pump out (3rd press of the button)
-
-
-
1400
1400
0
-
-
-
-
-
-
9
9
9
The length of cycle shown on the display or in this booklet is an estimation only and is calculated assuming standard working conditions. The actual duration can
vary according to factors such as water temperature and pressure, the amount of detergent used, the amount and type of load inserted, load balancing and any
wash options selected.
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 50229: set wash cycle
60°C (2nd press of the button).
2) Long wash cycle for cottons: set wash cycle 40°C (3rd press of the button).
3) Long wash cycle for synthetics: set wash cycle 60°C (1st press of the button); temperature of 40°C (press TEMPERATURE button).
Wash functions
Eco
Timer Saver
The Eco function saves energy by not heating the water
If you select this option, the wash cycle duration will be redu-
ced by up to 50%, depending on the selected cycle, thereby
guaranteeing simultaneous water and energy saving. Use this
cycle for lightly soiled garments.
used to wash your laundry – an advantage both to the en-
vironment and to your energy bill. Instead, intensified wash
action and water optimisation ensure great wash results in
the same average time of a standard cycle.
For the best washing results we recommend the usage of
a liquid detergent.
! It cannot be used with the
,
,
, “Ready to Wear 45’”,
,
.
! It cannot be used with the
45’”, “Drying Synthetics”, “Drying Wool”,
,
,
, “Ready to Wear
Slow Spin
.
Press this button to reduce the spin speed.
! It cannot be used with the ,“Ready to Wear 45’”,
and “Pump out”.
By selecting the drying function as well, an automatic
drying cycle automatically activates at the end of the wash
cycle – it too allows for saving energy, thanks to the opti-
mal combination of air temperature and cycle duration; the
display will visualise the “Eco” dryness level,
! It can be activated with “ ” programmes.
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Detergents and laundry
running the programme, do not mix garments of different
Detergent dispenser drawer
GB
colours. We recommend the use of powder detergent.
Pre-treatment with special additives is recommended if
there are obstinate stains.
Good washing results also depend on the correct dose of
detergent: adding too much detergent will not necessarily
result in a more efficient wash, and may in fact cause a
build up on the inside of your appliance and contribute to
environmental pollution.
Delicates: use programme
to wash very delicate
garments having strasses or sequins.
To wash silk garments and curtains select the cycle
and set the “Delicate” level from option
.
! Do not use hand washing detergents because these
We recommend turning the garments inside out before
washing and placing small items into the special bag
for washing delicates. Use liquid detergent on delicate
garments for best results.
When selecting an exclusively time-based drying function,
a drying cycle is performed at the end of the wash cycle
that is particularly delicate, thanks to light handling and
appropriate temperature control of the water jet.
The recommended durations are:
create too much foam.
Open the detergent dispenser
A
B
drawer and pour in the deter-
gent or washing additive, as
follows.
! Do not pour detergent into
the middle compartment (*).
Detergent should only be pou-
red into the compartment 1.
*
1
2
1 kg of synthetic garments --> 150 min
1 kg of synthetic and cotton garments --> 180 min
1 kg of cotton garments --> 180 min
The degree of dryness depends on the load and fabric
composition.
compartment 1: Detergent for the wash cycle
(powder or liquid)
Wool: the wool wash cycle on this Hotpoint machine has
been tested and approved by The Woolmark Company
for washing wool garments labelled as hand washable
provided that the garments are washed according to the
instructions on the garment label and those issued by the
manufacturer of this washing machine. Hotpoint is the first
washing machine brand to be approved by The Woolmark
Company for Apparel Care- Platinum for its washing per-
formance and consumption of energy and water (M1127)
If liquid detergent is used, it is recommended that the
removable plastic partition A (supplied) be used for proper
dosage.
If powder detergent is used, place the partition into slot B.
compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the weight
of the laundry when dry:
Durable fabrics: max. 9 kg
Synthetic fabrics: max. 4 kg
Delicate fabrics: max. 2 kg
Ready to Wear 45’: select programme
(2nd press of the
button) for washing and drying lightly soiled garments (Cot-
ton and Synthetic) in a short time. This cycle may be used
to wash and dry a laundry load of up to 1 kg in just 45
minutes.
To achieve optimum results, use liquid detergent and pre-
treat cuffs, collars and stains.
Wool: max. 2 kg
Silk: max. 2 kg
Load balancing system
Before every spin cycle, to avoid excessive vibrations and
to distribute the load in a uniform manner, the drum rotates
continuously at a speed which is slightly greater than the
washing rotation speed. If, after several attempts, the load
is not balanced correctly, the machine spins at a reduced
spin speed. If the load is excessively unbalanced, the
washer-dryer performs the distribution process instead of
spinning. To encourage improved load distribution and bal-
ance, we recommend small and large garments are mixed
in the load.
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1200 g
1 towel 150-250 g
Special wash cycles
Anti Stain : this programme is suitable to heavily-soiled
garments with resistant colours. It ensures a washing
class that is higher than the standard class (A class). When
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Precautions and tips
! This washer-dryer was designed and constructed in
accordance with international safety regulations. The fol-
lowing information is provided for safety reasons and must
therefore be read carefully.
Disposal
GB
•Disposing of the packaging materials: observe local regu-
lations so that the packaging may be re-used.
•The European Directive 2002/96/EC on Waste Electrical
and Electronic Equipment, requires that old household
electrical appliances must not be disposed of in the normal
unsorted municipal waste stream. Old appliances must be
collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the im-
pact on human health and the environment. The crossed
out “wheeled bin” symbol on the product reminds you of
your obligation, that when you dispose of the appliance it
must be separately collected. Consumers should contact
their local authority or retailer for information concerning the
correct disposal of their old appliance.
General safety
• This appliance is not intended for use by persons (inclu-
ding children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction
concerning use of the appliance by a person responsi-
ble for their safety.
Children should be supervised to ensure that they do
not play with the appliance.
– Do not dry unwashed items in the tumble dryer.
– Items that have been soiled with substances such as
cooking oil, acetone, alcohol, petrol, kerosene, spot re-
movers, turpentine, waxes and wax removers should be
washed in hot water with an extra amount of detergent
before being dried in the tumble dryer.
– Items such as foam rubber (latex foam), shower caps,
waterproof textiles, rubber backed articles and clothes
or pillows fitted with foam rubber pads should not be
dried in the tumble dryer.
– Fabric softeners, or similar products, should be used
as specified by the fabric softener instructions.
– The final part of a tumble dryer cycle occurs without
heat (cool down cycle) to ensure that the items are left
at a temperature that ensures that the items will not be
damaged.
Opening the porthole door manually
In the event that it is not possible to open the porthole
door due to a powercut, and if you wish to remove the
laundry, proceed as follows:
1. remove the plug from the
electrical socket.
2. make sure the water level
inside the machine is lower
than the door opening; if it
is not, remove excess water
using the drain hose, collec-
ting it in a bucket as indicated
in the figure.
WARNING: Never stop a tumble dryer before the end
of the drying cycle unless all items are quickly removed
and spread out so that the heat is dissipated.
• This appliance was designed for domestic use only.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
3. using a screwdriver,
remove the cover panel on
the lower front part of the
washer-dryer (see figure).
• Do not touch the drained water as it may reach extre-
mely high temperatures.
• Never force the porthole door. This could damage the safety
lock mechanism designed to prevent accidental opening.
• If the appliance breaks down, do not under any circum-
stances access the internal mechanisms in an attempt
to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• If it must be moved, proceed with the help of two or th-
ree people and handle it with the utmost care. Never try
to do this alone, because the appliance is very heavy.
• Before loading laundry into the washer dryer, make sure
the drum is empty.
• During the drying phase, the door tends to get quite hot.
• Do not use the appliance to dry clothes that have
been washed with flammable solvents (e.g.
trichlorethylene).
• Do not use the appliance to dry foam rubber or
similar elastomers.
4. pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
• Make sure that the water tap is turned on during
the drying cycles.
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Care and maintenance
Cutting off the water and electricity
supplies
Caring for the door and drum of your
appliance
GB
• Turn off the water tap after every wash cycle. This will limit
wear on the hydraulic system inside the washer-dryer and
help to prevent leaks.
• Always leave the porthole door ajar in order to prevent
unpleasant odours from forming.
Cleaning the pump
• Unplug the washer-dryer when cleaning it and during all
maintenance work.
The washer-dryer is fitted with a self-cleaning pump which
does not require any maintenance. Sometimes, small items
(such as coins or buttons) may fall into the pre-chamber
which protects the pump, situated in its bottom part.
Cleaning the washer-dryer
• The outer parts and rubber components of the applian-
ce can be cleaned using a soft cloth soaked in lukewarm
soapy water. Do not use solvents or abrasives.
• The washer-dryer has a “Auto Clean” programme for its
internal parts that must be run with no load in the drum.
For maximum performance you may want to use either
the detergent (i.e. a quantity 10% the quantity specified
for lightly-soiled garments) or special additives to clean the
washer-dryer. We recommend running a cleaning program-
me every 40 wash cycles.
! Make sure the wash cycle has finished and unplug the
appliance.
To access the pre-chamber:
1. using a screwdriver,
remove the cover panel on
the lower front part of the
washer-dryer (see figure);
To start the programme press buttons A and B simulta-
neously for 5 seconds (see figure).
The programme will start automatically and will last appro-
ximately 70 minutes. To stop the cycle press the START/
PAUSE button.
2. unscrew the lid by rota-
ting it anti-clockwise (see
figure): a little water may
trickle out. This is perfectly
normal;
A
B
Cleaning the detergent dispenser drawer
3. clean the inside thoroughly;
Remove the dispenser by
raising it and pulling it out
(see figure).
4. screw the lid back on;
5. reposition the panel, making sure the hooks are securely
in place before you push it onto the appliance.
1
Wash it under running wa-
ter; this operation should be
repeated frequently.
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
2
! Never use second-hand hoses.
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Troubleshooting
Your washer-dryer could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”), make sure that
the problem cannot be not solved easily using the following list.
GB
Problem:
The machine does not switch on.
Possible causes / Solutions:
• The appliance is not plugged into the socket fully, or not enough to make contact.
• There is no power to the socket, or the fuse has blown in the mains plug.
The wash cycle does not start.
• The door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been turned on to allow water to flow into the machine.
• The ‘DELAY TIMER’ has been selected.
• The ‘CHILD LOCK’ is activated (see ‘The machine just ‘beeps’ when a pro-
gramme or option is selected’ below).
The machine does not dry.
• Check the 2 sections above.
• The ‘DRY’ button has been pressed to exclude drying.
The clothes are too hot when the
drying cycle is finished.
• A cooling-down period is always added to the end of each drying cycle. If the
clothes appear too hot to handle leave the door open to allow to cool further
before removing from the machine.
The machine does not fill with water • The water inlet hose is kinked.
or ‘No Water, Check Supply’ is
shown in the display window.
• The water inlet hose is not connected to the water supply.
• The water pressure is too low.
• The water tap has not been turned on to allow water to flow into the machine.
• There is no water supply to the house.
• The inlet valve filter is blocked.
• The START/PAUSE button has not been pressed.
The machine continuously fills with • The top of the drain hose is too low - It must be fitted at a height between 65
water and continually drains away
or Water left in the drum
or Stuck on wash.
and 100 cm from the floor (see “Installation”).
• The drain hose is connected incorrectly to the sink trap allowing water to run
into the machine, the drain hose must be positioned higher than the bottom of
the sink to prevent water flowing down the drain hose.
• The end of the drain hose has been pushed too far down the standpipe, the
‘U’ bracket should be fitted 100 mm from the end of the drain hose.
The machine does not drain or spin - • The Pump filter is blocked - (see Care & Maintenance).
‘START/PAUSE’ flashing orange.
• The drain hose is kinked.
• New Installation - The blanking cap or spigot has not been removed if con-
nected under a sink.
• The drain hose or sink trap is blocked.
The wash programme takes too long. • Programme times will vary due to water pressure, the incoming water temperature
and if the wash load goes out of balance. This will increase the programme time ac-
cordingly (see ‘The machine wont spin properly’ below) - (Most Common Cause!).
The Display sticks at one ‘time to
end’ for more than 1 Minute or the
Display changes the estimated ‘Time
to End’ during the programme.
• The display time is for guidance only - it is not a precise time to finish
and may vary.
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The machine vibrates a lot during
the spin cycle.
• The feet have not been adjusted, enabling the machine to rock.
• New Installation - Either the Transit Bolts including the plastic spacers, or the
Polystyrene Packaging have not been removed when installing the machine.
• The machine is trapped between cabinets and/or walls.
GB
• Theloadisinaslightoutofbalanceconditionandmachineisspinning,butatalowerspeed.
The machine is noisy.
• There will always be some motor, pump and drum noise during spin.
The machine wont spin properly.
• Out of Balance detected when attempting to go into a spin cycle - If this happens the ma-
chine will continue to try to repeat the distribution of the load required before the machine
will go into higher spin speeds - This will increase the programme time accordingly. This is
a safety feature to prevent damage. Out of Balance can be caused by washing a single
heavy item (eg duvet, quilt, etc). - Try the programme again using a different load.
The machine leaks from the
dispenser.
• The dispenser drawer is blocked with detergent and requires cleaning.
• The water pressure is too high and requires turning down - turn down the tap
on the water supply pipe slightly and try again.
• The machine is tilting forwards - It must be level when in its final position.
• The fill hose is loose, check both the cabinet and tap ends.
• The fill hose is tight but still leaks, if so replace the rubber washers, or the fill
hose is missing the rubber washer.
The machine leaks (other than
dispenser).
• The drain hose is not fixed in properly.
Themachineislockedandanerrorcode
appearsonthedisplay (egF-01,F-..).
• Switch off the machine and unplug it, wait for approximately 1 minute and then switch it
back on again If the problem persists contact the Technical Assistance Service.
The machine smells.
• The machine requires a service wash. Run a 90 degree wash cycle with deter-
gent and no laundry.
The machine door cannot be
opened.
• The door will not open until the door lock indicator light goes out shortly after
the program has finished.
• If there is no power to the machine you need to perform the manual unlocking
procedure (see Precautions & Tips).
Door Seal damaged at the bottom.
• The door seal has drainage holes at the bottom - This is normal.
• The water level is correct if it can be seen at the bottom of the door.
The water level is too low when
the machine is washing.
The word ‘DEMO ON’ appears in-
termittently in the display window
and the drum slowly turns.
• To exit, switch machine off, then press and hold ‘START/PAUSE’ and ‘ON/OFF’
buttons simultaneously for 3 seconds.
• Deactivate the Child Lock feature by pressing and holding in the ‘CHILD
LOCK’ button for 2 seconds.
The machine just ‘beeps’ when a
programme or option is selected
(Child Lock Symbol is lit).
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text
‘for washing machines’ or ‘hand and machine wash’ or the like).
• Too much detergent was used - less detergent is required in soft water.
• To comply with new energy saving regulations the machine is fitted with an
automatic standby system. Press ‘ON/OFF’ button for 3 seconds to activate
the machine, it can then either be switched off or a new programme selected.
After completing the programme, or
before starting a programme, the ma-
chine has turned itself off (no lights).
General.
• Your washing machine contains sensors that monitor progress during the wash
cycle (eg: Water Levels, Temperatures, Out of Balance loads, Wash time/progress).
Normally, if your machine successfully completes the cycle, there is unlikely to
be anything wrong!
Remember, you will be charged for a service call for problems caused by incorrect installation, as listed above.
Not emptying contents from pockets may cause pump or drain blockages, or may damage the machine.
Do not wash items which do not have a wash label, or wash items that are not intended as machine washable.
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Assistance
Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs
for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of
either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost
to you.
This guarantee is subject to the following conditions:
-
The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
-
-
-
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There will
be a charge for our engineer’s time. To activate the extra parts warranty on your appliance, simply call our
registration line on 08448 24 24 24 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair
bills for the life of your policy. To find the ideal plan for you please call our advice line on
08448 226 226 (Republic of Ireland 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint Service
Hotline on 08448 224 224 (Republic of Ireland 0818 313 413) for telephone assistance, or, where
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will replace your
machine or, if you prefer, give you your money back.
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195098120.00
11/2011
-
Xerox Fabriano
After Sales Service
No one is better placed to care for your Hotpoint appliance during the course of its working
life than us - the manufacturer.
GB
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1000
fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08448 224 224
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08448 225 225
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts guarantee
you must register your appliance with us.
UK: 08448 24 24 24
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint reserves the right to use
quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove
the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts separately to
ensure that the appliance can no longer be plugged into a mains socket, and the door
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