Hotpoint Washer Dryer WD63 User Manual

INSTRUCTIONS FOR INSTALLATION & USE  
WD63, WD64  
Hotpoint recommends, for your own safety and to ensure you get the best possible results from your Washer  
Dryer, you read through this booklet and follow these steps thoroughly.  
Electrical Guide  
Installation Guide  
STEP 1  
STEP 2  
STEP 4  
STEP 6  
STEP 8  
Choose a location for your washer dryer,  
where possible on a solid floor, with the  
electrical sockets and water supply taps  
easily accessible.  
Dispose of packaging material in a safe  
place and remove any labels.  
Please read through thoroughly to  
ensure you understand each stage  
before you begin.  
Allow sufficient space: 600mm width,  
600m depth and 900mm height.  
DO NOT install in a bath or shower  
room.  
Remember you may be charged for a service call if a  
problem with your washer dryer is caused by  
incorrect installation or misuse.  
WARNING: This appliance must be earthed.  
Dispenser Drawer  
Wash Guide  
STEP 3  
Read through this section to familiarise  
yourself with the different  
compartments within the dispenser  
drawer.  
A wash chart is provided to help you to  
select your required programme.  
Examples given for the maximum  
washing load weight for different fabric  
types.  
Hotpoint recommend the Persil range of  
detergent products.  
NOTE: Always follow manufacturer’s dosage  
recommendations.  
Options Guide  
Drying Guide  
STEP 5  
All available optional wash features are  
explained within this section - These  
allow you to adjust your selected wash  
programme to suit your needs.  
A guide to drying times is provided for  
independent drying programmes, along  
with a list of items not suitable for  
tumble drying.  
Examples given for the maximum drying  
load weight for different fabric types.  
NOTE: Always make sure the mains button is in the  
OFF position before selecting an independent  
drying programme.  
NOTE: In addition to the temperature of the  
incoming water, the selection of optional wash  
features will affect the programme times.  
Wash & Auto Dry Programme  
Troubleshooting  
STEP 7  
Please refer to the Troubleshooting  
section if you have any problems when  
using your washer dryer.  
A picture guide provides a clear  
explanation how to set a wash and auto  
dry programme.  
DO NOT overload the washer dryer.  
READ BEFORE  
CONTACTING  
SERVICE!  
There may be nothing wrong!  
NOTE: Hotpoint recommend, on completion of  
your programme, that you switch off both the  
electricity and water supply to the appliance.  
Read the rest of these instructions to get the best from your appliance, remember to fill in your guarantee registration.  
Keep these instructions in a safe place for quick reference.  
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Installation  
3
2
CONNECT TO TH  
REMOVE TRANSIT BRACKETS...  
PLEASE USE THE NEW HOSES  
SUPPLIED, FITTED TO THE  
MACHINE.  
YOU  
IMPORTANT:  
Internal transit brackets  
are fitted to prevent  
damage during transit  
and MUST be removed  
before use...  
From the rear of the  
machine, grip sides of  
the worktop lid, lift, slide  
Remove and  
retain 3 screws  
from the back of  
the worktop lid  
Remove 3 screws  
and front transit  
bracket - retain.  
Remove 4 screws  
and the rear transit  
bracket - retain.  
and pull towards you.  
Slide and push worktop lid back  
into position, ensuring front edge is  
correctly located into the console.  
Failure to do so may  
cause damage to your  
machine!  
DO NOT REMOVE!  
Old hoses may cause leaks  
due to worn out washers.  
Replace the work top lid  
using the 3 original screws.  
DRAINAGE SYSTEM... we recommend one of the following:  
STANDPIPE METHOD  
UNDER SINK METHOD  
TE: ALTHOUGH YOU MAY NEED TO  
OVE THE HOOKED END SUPPORT  
ONG THE GREY DRAINAGE HOSE,  
Hooked End Support  
Insert drainage hose  
approximately 100mm  
DO NOT REMOVE IT.  
into the standpipe.  
.............................  
OR  
800mm  
WHICHEVER DRAINAGE METHOD  
YOU USE, MAKE SURE THAT THE  
OOKED END SUPPORT IS FIXED  
VEL TO, OR ABOVE THE ‘MINIMUM  
DRAINAGE HOSE HEIGHT LINE’*  
ee Getting to Know your Appliance)  
from floor  
Standpipe height:  
minimum 500mm  
from the floor.  
Fix the hooked Attach the GREY  
end support at drainage hose to the  
a minimum  
800mm from  
the floor.  
cut off the blocked  
end of the under sink  
drainage unit.  
under sink drainage  
unit securely, using a  
hose clip.  
6
7
CONNECT TO THE POWER SUPPLY...  
READY...  
WO FRONT FEET ARE  
S FIRM AND LEVEL.  
k and The Foot  
PLUG YOUR MACHINE INTO AN ELECTRICAL SOCKET WHICH IS  
EASILY ACCESSIBLE. SWITCH ON  
TO CHECK ALL PARTS O  
CLEAN THE INSIDE OF  
SELECT A 95˚ WHITE  
NOTE: Hotpoint recommend  
extension leads are not used.  
WITH  
ONLY the locking disk  
he two front feet until  
is up against the base  
e machine.  
Move your machine into position,  
take care not to trap or kink the  
hoses.  
THIS WILL TAKE AP  
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STEP 3  
The Dispenser Drawer  
1
Changing the Main  
Wash Indicator:  
HE WATER SUPPLY...  
2
3
4
The main wash indicator  
S
If you have no hot water  
supply...  
Check both hot and  
cold water supplies  
are running freely...  
i
has been fitted to  
dispense powder  
detergent only.  
A cold fill adaptor is  
available from your local  
Hotpoint authorised Service  
Centre or by  
If you wish to use liquid  
detergent, reposition the  
main wash indicator as  
shown below:  
Connect fill hoses to  
water supply taps:  
- Red or Grey Hose  
end to Hot  
- Blue Hose end to  
Cold  
ii  
5
6
calling the  
Genuine  
Parts &  
Accessories  
Index:  
Hotline  
1. Drawer latch  
2. Button  
(see KEY  
TURN ON BOTH TAPS CONTACTS).  
3. Main wash  
indicator  
4. Main wash  
compartment  
Pull the drawer out until  
it reaches its stop.  
1
5. Prewash  
compartment  
6. Fabric conditioner  
compartment.  
Dispensing Powder  
Detergent  
To achieve optimum wash  
results we recommend that  
you use the detergent  
manufacturers dispensing  
cup, to dispense no more  
than 300ml of powder.  
Press down on button,  
2
to release the drawer  
latch and remove the  
drawer.  
Dispensing Fabric  
Conditioner  
Pour fabric conditioner into  
the compartment.  
We recommend that you do  
not exceed the maximum  
level indicated.  
Lift the main wash  
3
indicator out of slots,  
rotate and reposition for  
Liquid, ensuring it is  
secure.  
OF THE INSTALLATION AND TO THOROUGHLY  
YOUR MACHINE:  
COTTON WASH PROGRAMME (refer to STEP 4)  
Cleaning the Dispenser Drawer &  
Compartments:  
HOUT ANY LAUNDRY  
It is advisable to clean the dispenser  
drawer regularly:  
and  
Remove the drawer, see ‘Changing  
the Main Wash Indicator, wash  
the dispenser drawer and clean  
out the compartment.  
WITHOUT ANY DETERGENT  
Relocate the drawer and  
push back into place.  
4
PPROXIMATELY 2hrs 30mins TO COMPLETE  
Dry thoroughly and relocate.  
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STEP 4  
Choosing a Washing Programme  
IMPORTANT INFORMATION: The temperature of the incoming water supply and selection of any Optional Wash Feature, ie. Economy  
Wash, will affect the programme times.  
ITCL  
Codes Fabric  
Temp. Full  
Programme  
Approx. Max  
Spin Speed  
WASHING  
WEIGHT LOADS  
˚C Load Time (mins)  
based on hot depending  
and cold fill  
on model  
Two examples of  
typical loads for  
washing different  
types of fabric:  
Heavy soiled loads.  
On completion, switch ‘OFF’  
mains button before selecting 40  
wash programme.  
WARNING: Not for woollen or delicate items.  
A
Prewash  
3 - 5kg  
15 - 25  
400rpm  
COTTON  
Heavy soiled white cotton  
2
6
6
2
4
2
Bath Towels  
Shirts  
B
loads (includes a prewash).  
95  
95  
5kg  
5kg  
5kg  
5kg  
130 - 140  
110 - 120  
160 - 180  
65 - 75  
*1200rpm  
*1200rpm  
*1200rpm  
*1200rpm  
White Cotton & Linen  
without special finishes.  
Blouses  
C
D
E
Set of Pyjamas  
Sets of Underwear  
Pillow Cases  
Colourfast cotton, linen or  
viscose without special finishes 60  
Non-colourfast cotton, linen  
& viscose  
40  
= 5kg  
Coloured nylon, polyester,  
acrylic/cotton mixtures, cotton  
or viscose with special finishes  
(eg. drip dry), coloured  
SYNTHETIC  
F
G
H
2
4
4
1
4
Children’s Dresses  
polyester/cotton mixtures  
50  
40  
3kg  
50 - 60  
45 - 50  
30 - 35  
900rpm  
900rpm  
900rpm  
Shirts  
Blouses  
Acrylics, acetates & tri-acetate  
blends of these fabrics with  
wool, polyester/wool blends  
Set of Pyjamas  
Sets of Underwear  
3kg  
Quickwash for freshening up Incoming  
lightly soiled items  
Household  
Supply  
= 3kg  
0.9kg  
WARNING: Not for woollen items.  
Woollen blankets, wool  
mixtures with cotton, rayon  
or silk.  
40  
40  
2.7kg  
1.4kg  
40 - 45  
40 - 45  
900rpm  
900rpm  
J
Shrink resistant machine  
washable wool  
Start of Wash,  
Final Rinse & Spin  
programmes  
* Maximum spin speed for Model WD64 only.  
Low Heat Symbol  
Wash Dial & Symbols:  
Pointer  
Rinses  
Before selecting a wash programme, ensure the mains button is in the ‘OFF’ position.  
Turn dial slowly clockwise. You will hear a click as the pointer aligns with the start of  
your chosen wash programme, final rinse or spin.  
Short Spin  
Symbol  
Letters represent  
programme  
Note: Failure to correctly align the pointer at the start of a wash programme will result in  
detergent not being dispensed.  
High Heat Symbol  
End of  
Programme  
Long Spin Symbol  
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STEP 5  
Optional Wash Features  
Button Selection:  
To select, press button.  
Press again to cancel.  
Time Saver for Model WD64  
Save 43 minutes on programme ‘D’ and up to 25 minutes on any  
Economy Wash for Models WD63 and WD64  
Save money and time on lightly soiled loads.  
Lightly soiled clothes are washed at the temperature of the  
incoming household water supply.  
other wash programme.  
G
Not available with programme ‘A’ or the wool programme ‘J.  
G
G
Programme ‘A’ is heated to a reduced temperature of 30˚C.  
Not available with programme ‘H.  
Rinse Hold for Model WD64  
Suspends your clothes in the final rinse water.  
Super Rinse for Models WD63 and WD64  
For larger wash loads, wash items for young children and people  
with sensitive skin.  
Helps minimise creasing of delicate or synthetic fabrics.  
Complete final spin by cancelling this option.  
G
Increases the water level of the last two rinses on all  
programmes except programme ‘A’ and the wool  
programme ‘J, which increases automatically.  
G
Only available with programmes ‘F, G & H.  
NOTE: Remember to cancel buttons after use!  
Automatic Features  
Intelligent Care:  
Your appliance has an inbuilt feature to prevent it spinning with an unbalanced load, avoiding excessive vibration and prolonging  
the life of the appliance.  
Pulse Spin:  
Helps reduce wear and tear on your laundry.  
Pulse spin is an automatic function where a long, steady spin is followed by a 30 second burst at the maximum speed for your  
appliance, to enable safer, more efficient water extraction.  
Dry Spin:  
There will be a 2 minute spin about 20 minutes after the drying programme has started; this improves the drying performance.  
NOTE: This feature will not operate if you have selected a combined Wash & Auto Dry Programme for synthetic fabrics.  
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STEP 6  
Choosing a Drying Programme  
DRYING WEIGHT  
LOADS  
Two examples of typi-  
cal loads for drying dif-  
ferent types of fabric:  
Fabric Programme Dry Weight Programme  
Time Setting  
Items Not Suitable  
for Tumble Drying:  
Type  
Load  
Selector Setting (approx.mins)  
SPIN  
HEAT IRON DRY FULL DRY  
G
Garments with the ITCL  
code -  
2.5kg max.  
Long  
Long  
High  
High  
55  
35  
80  
50  
Natural B,C,D & E  
DO NOT TUMBLE DRY.  
Woollens.  
G
G
COTTON  
Synthetic F,G & H  
2kg max.  
Short  
Short  
Low  
Low  
80  
45  
90  
60  
Large bulky items eg.  
quilts, bedspreads,  
pillows etc... expand  
when dry, preventing air  
flow through the  
1
3
3
1
2
1
Bath Towel  
Shirts  
IMPORTANT INFORMATION: A 10 minute ‘Cool Tumble’ phase at the end of  
each drying cycle allows fabrics to gently cool down, minimising creasing.  
Blouses  
Set of Pyjamas  
Sets of Underwear  
Pillow Case  
appliance.  
All fabrics contain a little natural moisture even when ‘dry, this should not  
be lost if the clothes are to remain soft and fluffy. If clothes are subjected  
to extreme drying they tend to wrinkle and consequently need more  
ironing than usual. As clothes feel damper when warm, allow for this  
when removing items before the ‘Cool Tumble’ phase is complete.  
G
Items containing plastic  
film, foam rubber or  
rubber like materials eg.  
pillows, cushions, PVC  
rainwear or inflammable  
articles which contain  
inflammable substances  
eg. towels contaminated  
with hair lacquer.  
= 2.5kg  
SYNTHETIC  
This machine incorporates a ‘Dry Spin’ feature, see Automatic Features.  
2
Children’s  
Dresses  
Spin Only Option:  
G
G
Fibreglass (eg. some  
types of curtains).  
Items which have been  
dry cleaned.  
2
4
1
Shirts  
To select Long Spin turn wash dial  
clockwise until the pointer aligns  
with , to select Short Spin turn  
Blouses  
Set of Pyjamas  
wash dial pointer to  
.
= 2kg  
Press the mains button ‘ON.  
Independent Drying Programme  
IMPORTANT INFORMATION: Before selecting an independent drying programme, ensure the mains button is in the ‘OFF’ position.  
1
2
3
4
5
6
Turn the drying dial to  
Switch on both the  
Press ‘ON’ to start the 1-2 minutes after  
drying programme. completion of the  
After a few seconds wash programme  
the door will lock and the door locked  
an indicator light will indicator light will  
illuminate throughout go out and the door  
Remove the wet  
laundry and  
dosing ball (if  
used) until the  
correct ‘Drying  
Weight Load’ is  
left in the drum.  
Close door by  
applying pressure at  
the 2 o’clock position.  
select a suitable drying water and electricity  
time, see chart above.  
supply at the mains.  
the programme.  
can be opened.  
Switch ‘OFF’ after  
use.  
WARNINGS:  
G If your appliance is not permanently  
plumbed in, turn on the cold water supply  
to the appliance and hook the drain hose  
over the sink to enable to condensing  
action to work.  
G The dryer is intended G Be careful not to  
G On no account  
should liquid fabric  
conditioner be  
added during the  
drying process.  
G Misuse of the  
dryer may create  
a fire hazard.  
for use only where  
water is used for the  
cleaning process.  
touch the drum at  
the top as this area  
gets hot during  
drying.  
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STEP 7  
Wash & Auto Dry Programme  
1
2
3
4
5
Add detergent and/or  
fabric conditioner to  
the dispenser drawer  
(see STEP 3).  
Sort laundry by label  
Select optional wash  
feature (see STEP 5) by  
pressing button.  
Close door by  
applying pressure at  
the 2 o’clock position.  
Select required wash  
programme (see STEP  
4) by turning the wash  
dial clockwise.  
into groups with the  
same wash & dry  
requirements, load  
the appliance.  
See Drying Weight  
Load examples  
(STEP 6).  
6
7
8
9
Turn the drying dial to Switch on both the  
select a suitable drying water and electricity  
time and temperature supply at the mains.  
for fabric type (see  
Press ‘ON, the door  
will lock and after a  
few seconds the  
indicator light will  
illuminate and stay lit light will go out and  
1-2 minutes after  
completion of the  
wash programme the  
door locked indicator  
chart, STEP 6).  
throughout the wash the door can be  
& dry programme. opened. Switch ‘OFF’  
after use.  
WARNINGS:  
G Do not allow children G Do not overload the  
G Do not attempt to open the  
door when water is visible in  
G Do not use a dosing ball  
to dispense detergent  
to play with the  
appliance! It may  
damage laundry and  
reduce the quality of  
the wash.  
appliance or tamper  
with the controls.  
the drum or if the door locked when using a wash and  
indicator light is lit.  
auto dry programme.  
Low Heat Setting  
Drying Dial:  
Variable Spin Speed Control Dial:  
Rotate the dial in any direction  
to the required heat setting /  
drying time. During operation  
the dial will slowly rotate  
clockwise to the next OFF  
position at which point the  
drying cycle will end, after a  
few seconds the door locked  
indicator light will go out and  
the door can be opened.  
Only available on Model WD64  
To reduce the maximum  
programmed spin speed,  
turn the dial before, or  
during a programme.  
NOTE: The spin speed  
cannot be increased again  
whilst the appliance is  
spinning.  
Start of  
Programme  
Numbers  
represent  
drying time  
End of  
Programme  
Pointer  
Fabric Type  
High Heat Setting  
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STEP 8  
Troubles  
MY MACHINE MAKES A  
NOISE OR VIBRATES IN A  
SPIN PROGRAMME.  
MY MACHINE WILL NOT  
START  
MY MACHINE DOE  
PUMP OUT WAT  
Washcare Tips:  
Before washing:  
Close the door. Choose a  
programme and then press ‘ON’  
Check all loose items, such as  
coins, have been removed  
from the laundry.  
Has the drain hose bee  
correctly?  
G
G
Pre-treat stains.  
Close zips, tie belts, strings etc...  
and press studs to prevent  
tangling.  
Does the ‘door indicator’ light  
come on after 2 seconds?  
Are the drainage unit,  
or under sink connect  
from blockage  
G
G
Remove papers or tissues from  
pockets.  
Remove sharp objects and coins  
from pockets as they could cause  
damage to clothes or the  
appliance.  
Limit the size of absorbent loads  
ie. towels, to 3kg (7lb) to give  
good washing/rinsing results.  
Place small items in a wash bag.  
Check wash labels as some items  
may require a cool programme.  
Wash non-colourfast woollens or  
really dirty laundry separately as  
they may affect other items.  
Laundry will not wash properly if  
you overload the appliance.  
Laundry without a wash label  
should not be machine washed.  
Have both transit fixings been  
removed from the machine?  
Has ‘Rinse Hold’ been  
The light will flash until  
is pressed agai  
Is the machine plugged in  
and switched on?  
Has the polystyrene block been  
removed from underneath the  
machine?  
G
Is the socket OK? Test with  
another appliance to check.  
G
G
Press the ‘Rinse Hold  
again.  
G
Have you adjusted the feet to  
stabilise the machine?  
See STEP 2: Install  
Is the fuse in the plug OK?  
G
G
Clear any blockages t  
been found  
Plug the machine in and  
turn the socket switch on.  
See STEP 2: Installation  
Is the machine conne  
a sink waste syst  
If possible use another socket  
for the machine.  
Check the blocked en  
under sink drainage  
been cut off.  
MY LAUNDRY HAS NOT  
SPUN DRY.  
If not replace it, see STEP 1:  
Electricity Supply  
Was a short spin programme  
used on a non-synthetic load.  
WATER COLLECTS  
FABRIC DISPEN  
COMPARTMEN  
MY MACHINE STOPS  
BEFORE A SPIN  
PROGRAMME.  
There has been an  
unbalanced load and the machine  
could not spin. Redistribute the  
clothes by hand and select a spin  
only programme.  
Clean fabric dispense  
See STEP 3:‘The Dis  
Drawer.  
The ‘Rinse Hold’ button has  
been pressed, this will hold  
laundry in the final rinse water,  
until the button is pressed  
again.  
Did the water pump out?  
If not see ‘MY MACHINE DOES  
NOT PUMP OUT WATER.  
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shooting  
THE PROGRAMME TAKES A  
LONG TIME  
ES NOT  
ATER  
MY MACHINE IS LEAKING  
en installed  
Check for low temperature and  
low pressure for the hot and  
cold water supply  
OUT OF BALANCE!  
Are the fill hoses on correctly?  
If not tighten them.  
standpipe  
tions free  
Did you know that putting one or two  
highly absorbent items in your machine  
can cause it to become  
es?  
Is your water pressure too  
high?  
OUT OF BALANCE.  
selected?  
l the button  
in.  
This happens because the items are  
clumping together, retaining large  
amounts of water and therefore acting  
as a heavy weight in your machine.  
SUDS ARE COMING FROM  
THE DISPENSER DRAWER  
Turn the main supply tap  
down.  
d’ button  
Is the standpipe or household  
drain blocked.  
When your machine is ‘out of balance’ it  
will not spin.  
Check the correct amount of  
suitable detergent has been  
used, refer to manufacturer’s  
recommendations.  
lation  
Try adding a large item such as a  
bedding sheet into the load. This will  
not absorb as much water and will help  
to spread the weight in the drum.  
that have  
You may need to call in a  
plumber.  
ected to  
tem?  
Is steam coming from the  
dispenser drawer?  
THE LAUNDRY IS NOT DRY  
AFTER USING THE DRY  
PROGRAMME  
nd of the  
unit has  
.
The machine is designed to  
release steam from the dispenser  
drawer during hot washes.  
Is the cold water turned on at the  
tap?  
If the appliance is still not working  
contact:  
Repair Service and Information Desk  
UK 08709 066 066  
Republic of Ireland 1850302 200  
IN THE  
NSER  
NT  
Check the feet have been  
levelled.  
Did you select the right heat/time  
setting?  
You will be asked for the following  
details: Name and Address, Post  
Code,Telephone Number, Date of  
Purchase, Colour and Model/Serial  
Numbers - which can be found on  
the inside of the door.  
er drawer.  
spenser  
Was the laundry spun dry at the  
end of a wash programme, if not  
select a spin and dry option to  
suit the fabric type.  
Clear and precise details of the query  
or fault.  
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Getting to Know your Appliance  
Optional Wash Feature Buttons (depending on Model)  
Dispenser Drawer  
Interlocking Door System:  
To Open...  
Door Locked Indicator  
Mains ON/OFF Button  
Wash Dial  
Grip the door handle and press the button whilst pulling open the door.  
To Close...  
Apply pressure at the 2 o’clock position until the door clicks.  
Indicator Light...  
When the machine is switched on, the door will lock and after a few  
seconds the door locked indicator light will illuminate. The indicator light  
will remain lit throughout the programme.  
Drying Dial  
Approximately 1-2 minutes after the programme has finished the  
indicator light will go out and the door can be opened.  
WARNING: Do not attempt to open the door whilst the indicator light is on.  
Door Handle &  
Release Button  
Rating Plate  
Cleaning the Exterior:  
Use a damp cloth or silicon polish to clean the exterior surfaces of the  
appliance.  
Cleaning the Door Bowl:  
Clean the internal surface of the door bowl regularly with a soft cloth.  
A build up of soap powder and water hardness residue may result in  
water leaking from the door.  
Adjustable Feet  
RED line indicates the minimum  
height for the drainage hose.  
DO NOT clean any part of the machine with abrasive cleaners, scouring  
agents, acids, chlorine based bleach or metal polish as they may cause  
damage.  
Hot Water inlet point and supplied  
Hose (Red or Grey end)  
Cold Water inlet point and  
supplied Hose (Blue end)  
Maintenance Wash:  
Mains Cable  
We recommend a maintenance wash 2 or 3 times a year, to avoid a build  
up of greasy deposits and water hardness residue.  
Simply run wash programme ‘C’ without any laundry in the drum, using  
the usual amount of detergent.  
Drainage Hose  
Retaining Flaps  
Hooked End Support  
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in both the appliances and  
services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and Serial number.  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
Download from Www.Somanuals.com. All Manuals Search And Download.  
After Sales Service  
“No company is better positioned to offer an after sales service on  
a Hotpoint appliance than us - the manufacturer.  
Hotpoint guarantee  
“Satisfaction guaranteed or your money back”  
We give you a unique ‘satisfaction guaranteed’ promise - valid  
for 90 days - after you have purchased your Hotpoint  
appliance. If there is a technical problem simply call Hotpoint  
Repair service or visit our web-site at  
arrange for an engineer to call. If the technical problem is not  
resolved under this guarantee, we will replace your machine  
or, if you prefer, give you your money back.  
As part of our commitment to you, all Hotpoint appliances have the  
added benefit of a fully inclusive parts and labour guarantee for the first  
12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we  
offer the following after sales service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number  
of your appliance.  
All Hotpoint appliances carry a fully inclusive 12 month parts  
and labour guarantee as well as free replacement parts for the  
first 5 years (except microwaves, selected integrated  
appliances and cooker hoods, which have a one year  
guarantee) provided that they are fitted by a Hotpoint  
engineer.  
Available 364 days a year with a fast, effective and value for money  
service. We have the largest white goods repair service in the UK with over  
1200 of our own fully trained engineers. All repairs include a parts and  
labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your  
appliance, our operators are on hand with help and advice.  
All this ensures that you will receive the best available after sales service  
possible.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United  
Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
G
Has been installed and used correctly in accordance with  
this instruction booklet.  
Has been used solely for domestic purposes and is located  
on domestic premises (ie. not for commercial or trade  
use).  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
G
G
G
Has been properly connected to a suitable electrical  
supply voltage as stated on the appliance rating plate.  
Has not been subject to misuse, accident, modified or  
repaired by anyone other than one of our own service  
engineers.  
Whether you have just one or a number of Hotpoint appliances in your  
kitchen, we offer two service cover plans to give you total peace of mind.  
G
Repair Protection Plan - FREE service repairs for a single Hotpoint  
appliance during the period of cover.  
G
Kitchen Cover  
- FREE service repairs for all your Hotpoint  
appliances less than 8 years old.  
For pre purchase information on any other Hotpoint  
product,  
Genuine Parts and Accessories  
UK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
call: 08701 50 60 70 or visit: www.hotpoint.co.uk  
A wide range of genuine parts and accessories are available from our  
hotline or through our web site.  
Recycling & Disposal  
Information  
As part of Hotpoint’s continued commitment to helping the environ-  
ment, Hotpoint reserves the right to use quality recycled components  
to keep down customer costs and minimise material wastage.  
Genuine parts and accessories, extended warranties and service  
repairs are all  
available on our web-site at:  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut  
mains cable off flush with the appliance. Dispose of these parts sepa-  
rately to ensure that the appliance can no longer be plugged into a  
mains socket, and the door cannot be locked shut.  
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.  
PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
.
August 2002 1366200002-02  

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