FREEZER - MODELS RZA31,RZA33,RZM31,RZM33
INSTRUCTIONS FOR INSTALLATION & USE
To ensure that your freezer runs reliably and efficiently follow these steps.
GETTING STARTED:
STEP 2
STEP 1
Move the freezer into
position, using the sides
of the cabinet. Take care
to avoid damaging the
refrigerant circuit pipe
work on the rear.
Choose a location for your
freezer, away from any
heat sources and
allow adequate
ventilation - 30mm
(11/4 inch) gap above.
STEP 3
STEP 4
Before plugging in and
switching on, leave the
freezer in its final
location for at least 15
minutes to allow it to
settle.
Level the freezer by
adjusting the front feet.
This will stop rocking or
vibration and keep the
door aligned.
STEP 5
STEP 6
If you are freezing fresh
food, turn on fast freeze
by pressing the switch 24
hours before placing the
food inside. Place the
fresh food inside and
remember to turn off fast
freeze after another 24
hours.
Plug in and switch on.
Allow the freezer to cool
before placing food
inside.
The high temperature
light will stay on until the
freezer has cooled down.
All food in the freezer
should be covered.
STEP 7
Your freezer is now
working.
If after 24 hours your
freezer is not operating as
you want, refer to the
TROUBLESHOOTING
section.
Read the rest of these instructions to get the best from your appliance
and remember to fill in your guarantee registration.
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Keep this Book in a safe place for quick reference.
Installation
30mm (11/4 inch)
Location & Air Circulation
Locate your freezer away from sources of heat e.g.
Cookers, Radiators, Direct Sunlight as extreme
temperature will affect its performance.
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Allow a minimum 30mm (1 /4 inch) between the top of
the freezer and the underside of the worktop.
Providing you follow the recommended ventilation requirements you will :-
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Prolong the life of the freezer.
Minimise the risk of condensation on the outside of the freezer.
Minimise the running costs.
Minimise operating sounds caused by vibration.
Minimum space required to open door
The freezer needs a space of 600mm (24 inches) in front to allow the door to
open.
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When positioning the freezer next to a unit, a gap of 30mm (1 / inch) can be left
at the hinge side of the door to allow the easy removal of furniture. If preferred
the freezer can be positioned so that a gap is not left. This will restrict how far the
door can be opened but the furniture can still be removed (see diagram below).
The door hinge side can be changed to make it easier to open (see ‘Door Reversal’
in the CLEANING & MAINTENANCE section).
TOP VIEW
TOP VIEW
less than 30mm
30mm or more
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Installation
Levelling:
Level the freezer when it is in its final location by adjusting the front feet, until firm
contact is made with the floor. This will stop rocking or vibration and keep the door
aligned which helps the freezer run reliably and efficiently.
Before plugging in and switching on, leave the freezer standing in its final location for
at least 15 minutes to allow it to settle.
Fitting a Freezer under a Work Top
To minimise running costs Hotpoint recommend fitting a vent to the rear of your
worktop, which is available from Hotpoint Genuine Parts & Accessories Mail Order
Hotline (see KEY CONTACTS, back page).
WARNING: If there is less than 30mm clearance above the freezer, a vent must be
fitted to provide adequate ventilation above your freezer.
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Installation
Electrical Supply
WARNING: This appliance must be earthed.
The freezer must be positioned so that the plug is accessible after installation.
Fuses
Your appliance comes fitted with a plug and a 13A fuse. If you need to replace the
fuse, only use those rated at 13A and ASTA approved to BS1362.
Changing the Plug
Cut off and dispose of the supplied plug if it does not fit your socket.
WARNING: To avoid a shock hazard do not insert the discarded plug into a socket
anywhere else.
IMPORTANT WIRES IN THE MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE
FOLLOWING CODE :
Green/Yellow
Blue
-
-
Earth
Neutral
Brown
-
Live
If you change the plug, the colour of wires in the mains lead may not correspond with
the colour of the markings identifying terminals in the plug. You should therefore
wire it as shown above.
Changing the Mains Lead
This freezer is fitted with a special mains lead. If you need to replace the mains lead
due to damage, one can be bought from Hotpoint Service (see KEY CONTACTS, back
page). It is strongly advised that this work is carried out by a qualified electrician.
CE Marking certifies that this appliance conforms to the following EEC
directives : Low Voltage Equipment - 72/23/EEC & 93/68 EEC
Electromagnetic Compatibility 89/336/EEC, 92/31/EEC & 93/68/EEC
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Controls
Controlling the Temperature of the Freezer Compartment
The control wheel on the front of the worktop adjusts the internal freezer
temperature. Your food should be maintained at -18˚C or colder for long term
storage.
The setting of the control wheel will depend on the location of the freezer, the room
temperature and how often the door is opened. The normal set point (marked by a 3
and N on the dial) is usually suitable. If you need to adjust the temperature turn the
control wheel:
Clockwise (higher number) - Colder
Anti-clockwise (lower number) - Warmer
You can check the temperature of the freezer compartment by using a Fridge Freezer
Thermometer available from Hotpoint Genuine Parts and Accessories Mail Order
Hotline (see KEY CONTACTS back page).
WARNING: Do not use a mercury filled thermometer, as breakage would cause a
health hazard.
Your freezer must NOT be placed in a room where the temperature goes below 2˚C or
above 38˚C for prolonged periods, as the internal freezer temperature will not be
maintained.
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Controls
Indicator Lights
Green Mains Light
The green mains light will stay on as long as the electricity supply is not interrupted.
Amber Fast Freeze Light
The amber light indicates that the fast freeze button has been pressed on.
By pressing this button on the freezer motor will run continuously for extra cooling.
Red High Temperature Warning Light
The red temperature warning light will come on when the freezer is first switched on
or when the temperature inside the compartment rises above the correct storage
temperature. Check the TROUBLESHOOTING section before calling for advice. The
red light may come on for a short period when opening the freezer door to load or
unload food, in this case storage times will not be affected.
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Controls
Fast Freeze Button - Freezing fresh food
The top compartment, with or without the drawer, should be used to freeze fresh
food. Transfer already frozen food to one of the lower compartments/drawers.
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Before loading 2kg or more of fresh food select fast freeze for the required
pre-freeze time (see chart below).
If freezing up to 2kg of fresh food just select fast freeze when loading.
Once the fresh food is loaded leave fast freeze on for 24 hours to freeze the food as
quickly as possible.
Maximum freezing capacity 15kg in 24 hours
Note : Don’t forget to turn fast freeze off after 24 hours.
Pre-Freeze chart when selecting Fast Freeze:
Load for freezing Pre-freeze time Load position
10 to 15kg max. 24 hours
Directly on the top
compartment grid
(remove drawer).
5 to 10kg
2 to 5kg
12 hours
6 hours
Directly on the top
compartment grid OR
in the top drawer.
Directly on the top
compartment grid OR
in the top drawer.
up to 2kg
not required
Directly on the top
compartment grid OR
in the top drawer.
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Useful Advice
FAST FREEZE
Note:
The Rating Plate, which lists the appliance Model Number and Serial
Number can be found near the bottom of the left hand internal wall.
Frozen food storage capacity
Maximum freezing capacity in 24 hours
33kg
15kg
Maximum conservation time from failure 18 hours
Making the best use of your Freezer
Note : Always use the handle provided to open the freezer door.
To ensure that your freezer operates as efficiently as possible :
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Follow food packaging “best before/use by” instructions or your suppliers
advice on a suitable maximum storage time.
Keep foods tightly covered to retain moisture and prevent flavour/odour
transference. Plastic bags, aluminium foil, plastic stretch wrap and containers
with lids are ideal.
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Select chilled and frozen food last when shopping, transport in a ‘cool bag’
and place in freezer as soon as possible after arriving home.
Avoid opening the door unnecessarily or for longer than needed.
Allow hot or warm food to cool down in covered containers before placing in
freezer, as placing hot food inside reduces efficiency.
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Prepare fresh foods for freezing in small quantities to ensure that the food
freezes quickly and so that its quality does not deteriorate.
Ensure that packets/containers of food are dry before freezing otherwise
they may freeze together.
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Useful Advice
Storing Food in a Freezer
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Freeze and store either fresh food or long term commercially frozen foods.
Generally speaking long term storage means up to 3 months but this can
vary, so always follow your supplier’s recommendations otherwise refer to
the pictorial guide on the door liner (see below).
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Place frozen food in the freezer compartment as soon as possible after
buying it.
Liquid-filled bottles or sealed fizzy drinks must not be stored in freezer, as
they may burst.
Lollipops and water ices should not be given to children directly from the
freezer the low temperature may cause ‘freezer burns’.
Store ice cream towards the top front of the freezer and remove from freezer
15-30 minutes before serving.
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Ensure food is labelled and dated before placing in freezer.
When freezing fresh food follow the instructions for using fast freeze (see
CONTROLS section).
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Do not allow fresh food to come into contact with food already frozen, the
frozen food could start to defrost.
Once thawed, food should be cooked and eaten within 24 hours or cooked
and refrozen.
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Fully defrost your freezer when the ice is between 3-5mm thick ( / inch) (see
CLEANING & MAINTENANCE section).
Note : A thick layer of ice will increase the running costs of your freezer.
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Useful Advice
Advice on Using Freezer Drawers
This freezer can be used with or without the drawers. However, the bottom drawer
needs to remain in position at all times (to maintain the correct storage temperature).
It is generally more convenient to use the drawers but if a lot of food is to be stored
the drawers can be taken out and food placed directly onto the grids.
Ensure that packets/containers of food are thoroughly dry before placing onto the
grids.
The storage drawers can be easily removed. Pull the drawer towards you until it
reaches it’s stop position. Hold securely on both sides, lift the front of the drawer to
release and remove.
For cleaning advice see CLEANING & MAINTENANCE section.
When using the frozen food storage drawers, ensure that they are pushed fully back
before closing the door.
Food can be separated into different storage drawers for easy identification.
When lifting or removing the large deep drawer it is important to hold the side
handles and not the front handle.
WARNING: The freezer drawers can become heavy when fully loaded with food.
Care must be taken if attempting to lift or carry a full freezer drawer. It is
recommended to remove the required food, rather than the whole freezer drawer.
Note : It is important not to touch or move any of the freezer drawers/parts
with wet hands as it may cause freezer burn or discomfort.
Ice Tray
When making ice, use the tray provided. Take care not to overfill with water.
Uncovered food should not be placed near the ice tray as it can affect the flavour of
the ice.
Note : Empty, wash and refill the ice tray periodically to ensure freshness.
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Defrosting
Defrosting
Regular use of your appliance causes ice to gradually build up on internal surfaces
increasing the running costs of your appliance. When the ice is between 3-5mm ( /
1
4
inch) Hotpoint recommend ‘fully defrosting your freezer’.
Fully defrosting your freezer.
WARNING: Switch off the electricity supply and pull out the mains plug.
1.
2.
3.
Remove frozen food, wrap or cover and store in a cool place.
Remove the storage drawers
A defrost tube is stored in the floor of the freezer. Insert the tube into the
groove situated in the floor at the front of the freezer. Place a container
beneath the tube to collect the defrost water.
4.
5.
As the frost begins to melt, use the supplied plastic scraper to remove frost.
Never use sharp metal tools to remove frost as they may damage your
freezer beyond repair.
Sponge out excess defrost water which collects at the bottom of the freezer.
NOTE : When defrosting is complete, clean the interior thoroughly,
see CLEANING & MAINTENANCE section.
6.
7.
Replace storage drawers.
Replace mains plug and switch on. Unwrap food and replace.
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Cleaning
Cleaning
WARNING: Switch off electrical supply and pull out mains plug before cleaning.
Interior
1.
Remove food and wrap or cover to keep it frozen.
2.
Remove drawers from each compartment and wash in warm water and
washing up liquid using a soft cloth, dry thoroughly.
Note : It is important to ensure that cleaned baskets are thoroughly dried
before refitting to the freezer compartment.
3.
Wipe interior and fittings with a clean cloth wrung out in a solution of either
one teaspoon of bicarbonate of soda to one pint of water or Milton™
sterilising fluid, diluted according to the manufacturer’s instructions.
Dry interior thoroughly with a clean cloth before replacing fittings and food.
4.
Exterior
Use a clean soft cloth wrung out in warm water and washing up liquid to wipe the
exterior surface, dry thoroughly.
WARNING: Do not use abrasive powder, household cleaner, bleach or wax polish
to clean your freezer, they leave a smell in the freezer and can damage the
exterior.
Use a soft brush or vacuum cleaner to remove dust from underneath the freezer and
from the compressor and condenser situated at the back of the freezer.
WARNING: Do not damage the pipework.
Door Seal
Use warm water and a clean soft cloth to wipe along and in between the creases of
the door seal, dry thoroughly. Take care not to damage the seal and avoid using
sharp objects.
WARNING: Do not use detergent, it will damage the seal.
Going Away
If you are going away and don’t want to use your freezer, switch off electricity supply
and pull out the mains plug. Remove food and follow the defrosting and cleaning
instructions above.
Note : Leave the door ajar to prevent an accumulation of odours.
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Maintenance
You will need a selection of small hand tools, screwdrivers, spanners etc. to carry out
this procedure.
Our Service Department can arrange for an Engineer to do the conversion for you but
a charge will be made.
Door Reversal
WARNING: Switch off electrical supply and pull out the mains plug.
Remove loose items/fittings from inside the fridge and place food into insulated
containers whilst carrying out this operation.
1.
2.
3.
4.
5.
Open the door as wide as possible.
Note : You may require assistance to do this:
Support the door and using a screwdriver, remove the screw
securing the top hinge.
Carefully tilt the door to remove the hinge from the cabinet
and lift the door off the bottom hinge.
Remove the spacing washers from the bottom hinge.
Note : You may require assistance to do this:
Using the packaging from the appliance or a suitable substitute to support
the back of the appliance. Lay the appliance on it’s back ensuring the
pipework at the back is not damaged or bent. Be careful that the appliance
does not run away from you when the wheels touch the floor.
Unscrew the foot plate and hinge bracket fitted to the bottom right hand
side of the appliance. Unscrew the foot and footplate fitted to the bottom
left hand side of the appliance.
Refit the hinge bracket and the footplate to the opposite sides of the
appliance. Screw in the feet until there is approximately 35mm projecting
from the bottom front edge of the appliance.
6.
7.
8.
Lift the appliance onto it’s feet. You may require assistance to do this:
Lift the appliance from the rear of the tabletop and stand it on it’s feet and
wheels. Be careful that the appliance does not run away from you when
the wheels touch the floor.
9.
Using a thin blunt instrument, remove the hinge
bush cap from the top left of the door and refit on
the top right.
10.
If applicable - using a screwdriver, remove the door
stop from the bottom right of the door and refit on
the bottom left.
door stop
Note : You may require assistance to do this:
11.
12.
Replace the top hinge onto the door, slide the door onto the bottom hinge
pin and support the door whilst screwing the top hinge into position. Ensure
that the top hinge bracket is positioned correctly.
Adjust the front feet (see ‘Levelling’ SAFETY & INSTALLATION section).
Note : Let the appliance stand upright in it’s final location for at least 15
minutes before plugging in and switching on the electricity supply.
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Troubleshooting
IS THE FREEZER WORKING AS YOU
WANT?
Have you read through the
reached the correct temperature).
3. Check door has been closed properly.
instruction book ?
The Amber light is on
1. The fast freeze button has been left
“on”.
If you still have a problem, before
calling our service organisation see if
any of the tips below help.
There has been a power failure
The appliance will not work
1. Check plug is firmly positioned in the
socket outlet and the power supply is
switched on.
2. Check power supply with another
appliance.
WARNING: Do not open the freezer
compartment door.
If power failure lasts longer than the
maximum conservation time (18 hrs),
food should either be cooked and eaten
with 24 hours or cooked and refrozen.
3. Check fuse/circuit breaker.
4. Check the door is closed properly.
The freezer door is difficult to open
A well sealed freezer door can be difficult
to open. This is partly due to the
difference in temperature between the
room and internal freezer compartment.
If you have just closed the freezer door, it
maybe particularly difficult to open again
immediately. Wait 5 minutes for the
internal and external pressure to equalise
and try again.
The appliance is making a lot of noise
1. Check that the rear pipe work is clear
of the wall, skirting board and other
obstacles.
2. Check that all four feet/wheels are
firmly in contact with the floor and
level.
3. See ‘Operating Sounds’ overleaf.
The freezer is too warm
Ice builds up rapidly inside the freezer
1. Check that nothing is stopping the
door from closing properly.
2. Check that foods and liquids are
covered to avoid the build up of
moisture inside.
1. Turn the control wheel to a higher
number. See CONTROLS section.
2. If the appliance is close to a heat
source, move it to another location.
3. Check that there is enough
ventilation around the appliance.
4. Check door has been closed properly.
3. See ‘Defrosting’ in the CLEANING &
MAINTENANCE section for advice.
The freezer is too cold
1. Turn the control wheel to a lower
The door will not close
1. Check to see if the appliance has a
build up of ice which is stopping the
door closing. If this is the case refer to
‘Defrosting’ in the CLEANING &
MAINTENANCE section and defrost
the appliance.
number. See CONTROLS section.
The red warning light will not go out
1. Has the appliance just been
installed? (This is normal and the
light will go out when the correct
temperature has been reached).
2. Has the appliance just been loaded
with a large quantity of food. (The
light will go out once all the food has
If there is still a problem contact
Hotpoint Service (see KEY CONTACTS
back cover).
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Troubleshooting
OPERATING SOUNDS OF A FRIDGE FREEZER
These are the normal types of sound that your freezer will make.
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The motor (compressor) makes a buzzing or humming sound when it is
running. This can be louder when it first switches on. This sound will
reduce over the first few months.
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Gases flowing through the pipes can produce gurgling, bubbling,
roaring or humming noises.
The temperature control can make a clicking noise when it turns the
motor on and off.
Expansion and contraction of parts inside the freezer can produce a
cracking noise as they rapidly change temperature.
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Hotpoint guarantee
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint
will arrange for an engineer to call. If the technical problem is not resolved under this
guarantee, we will replace your appliance or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well
as free replacement parts for the first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year guarantee) provided that they are
fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland
and is subject to the following provisions that your appliance:
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Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).
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Has been properly connected to a suitable electrical supply voltage as stated on
the appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other
than a Hotpoint service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
Recycling & Disposal Information
As part of Hotpoint’s continued commitment to helping the environment, Hotpoint
reserves the right to use quality recycled components to keep down customer costs and
minimise material wastage.
Please dispose of packaging and old appliances carefully. Old refrigerant and oil must
be disposed of in a safe and environmentally friendly manner, using suitably qualified
personnel.
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush
with the appliance. Dispose of these parts separately to ensure that the appliance can no
longer be plugged into a mains socket, and the door cannot be locked shut.
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After Sales Service
“No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer”
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully
inclusive parts and labour guarantee for the first 12 months. In addition to this you also have
the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after
sales service options:
Repair Service and Information Help Desk
UK: 08709 066 066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
(see USEFUL ADVICE SECTION for rating plate position).
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1100 of our own fully trained engineers. All
repairs include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two
service cover plans to give you total peace of mind.
G Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the
period of cover.
G Kitchen Cover
- FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and Accessories
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through
our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
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Notes
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Key Contacts
After Sales Service
Over 1100 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Help Desk
UK: 08709 066 066
Monday to Friday, 8am to 7.30pm
Saturday, 8.30am to 5.30pm
Sunday, 9.30am to 3.30pm
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number
Serial number
See USEFUL ADVICE SECTION for rating plate position
Extended Warranties
UK: 08709 088 088
Monday to Sunday, 8am to 8pm
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
Monday to Friday, 8.30am to 5pm
Saturday, 8.30am to 12noon
Republic of Ireland: (01) 842 6836
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB
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PRINTED BY SIMLEX FOUR ASHES, WOLVERHAMPTON.
01/2005 195045005.01
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