Owner’s Manual
HDA1000
HDA1100
HDA2000
HDA2100
HDA2200
HDA3200
HDA3400
HDA3500
Part No. 165D4700P216
Pub. No. 39-5890 7-00 JR
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Safety Information . . . . . .4–7
SyeIfrmation
Hotpoint & You,
A Service Partnership.
Ask any Hotpoint appliance owner and they
will tell you we stand behind our products
with unmatched quality service. However,
did you know that most questions result
from simple problems that you can easily
fix yourself in just a few minutes? This
Owner’s Manual can tell you how.
Operating Instructions
OepagIructions
Control Panel . . . . . . . . . . . . . .8
Control Settings . . . . . . . . . . . .9
Dial Cycles . . . . . . . . . . . .10, 11
Using the Dishwasher . . .12, 13
Loading the
Dishwasher Racks . . . . . .14, 15
Read this Manual
Inside you will find many
helpful hints on how to use and
maintain your dishwasher
properly. Just a little preventive
care on your part can save you a
great deal of time and money
over the life of your dishwasher.
Care and Cleaning . . . . . .16, 17
Optional Accessories . . . .18, 19
Troubleshooting Tips
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Review the Section on
Troubleshooting Tips
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Before You
Call For Service . . . . . . . . .20–25
You’ll find many answers to
common problems here.
If you review our chart of
Troubleshooting Tips first,
you may not need to call for
service at all.
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Customer Service
If You Need Service
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Product Registration . . . . . . . .29
Warranty . . . . . . . . . . . . . . . .31
Service Telephone
Numbers . . . . . . . . . .Back Cover
If you do need service, you can
relax knowing help is only a
phone call away. A list of toll-free
customer service numbers is
included in the back section.
Or you can always call the
GE Answer Center®at
800.626.2000, 24 hours a day,
7 days a week.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
For your safety, the information in this manual must be
followed to minimize the risk of fire, explosion, electric
shock, or to prevent property damage, personal injury,
or loss of life.
SeyIfrmation
WATER HEATER SAFETY
Under certain conditions hydrogen gas may be produced in
a water heater that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two weeks or more, prevent
the possibility of damage or injury by turning on all hot water
faucets and allow them to run for several minutes. Do this before
using any electrical appliance which is connected to the hot water
system. This simple procedure will allow any built-up hydrogen gas
to escape. Since the gas is flammable, do not smoke or use an open
flame or appliance during this process.
OpeagIructions
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SyeIfrmation
Use your dishwasher only for its intended purpose as
described in this Owner’s Manual.
PROPER INSTALLATION
AND MAINTENANCE
This dishwasher must be properly installed and located in
accordance with the Installation Instructions before it is
used. If you did not receive an Installation Instructions
sheet with your dishwasher, you can receive one by calling
OepagIructions
®
us toll-free at the GE Answer Center , 800.626.2000.
■ Connect to a grounded
metal, permanent wiring
system; or run an equipment-
grounding conductor with
the circuit conductors and
connect to the equipment-
grounding terminal or lead
of the appliance.
■ Dispose of discarded
appliances and shipping or
packing material properly.
■ Do not attempt to repair or
replace any part of your
dishwasher unless it is
specifically recommended in
this manual. All other
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■ Improper connection of the
equipment-grounding
conductor can result in a risk
of electric shock. Check with
a qualified electrician or
service representative if you
are in doubt whether the
appliance is properly
servicing should be referred
to a qualified technician.
■ To minimize the possibility of
electric shock, disconnect this
appliance from the power
supply before attempting any
maintenance. NOTE: Turning
the dishwasher off does not
disconnect the appliance
from the power supply. We
recommend having a
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grounded.
qualified technician service
your appliance.
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IMPORTANT SAFETY INFORMATION.
READ ALL INSTRUCTIONS BEFORE USING.
WARNING!
SeyIfrmation
DO NOT…
■ Do not tamper with controls.
■ Do not allow children to
play inside, on or with this
appliance or any discarded
appliance.
■ Do not abuse, sit on, or stand
on the door or dish rack of
the dishwasher.
■ Do not discard a dishwasher
without first removing the
door of the washing
compartment.
■ Do not store or use
combustible materials,
gasoline or other flammable
vapors and liquids in the
vicinity of this or any other
appliance.
OpeagIructions
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SyeIfrmation
WHEN USING YOUR DISHWASHER
■ Use only powder, tabs or
liquid detergents or wetting
agents recommended for use
in a dishwasher and keep
them out of the reach of
children. Cascade®
Automatic Dishwashing
Detergent has been approved
for use in all GE dishwashers.
■ Non-Dishware Items: Do not
wash items such as electronic
air cleaner filters, furnace
filters and paint brushes in
your dishwasher. Damage to
dishwasher and discoloration
or staining of dishwasher
may result.
OepagIructions
■ Do not touch the heating
element during or
immediately after use.
■ Locate sharp items so that
they are not likely to damage
the door seal.
■ Do not operate your
dishwasher unless all
enclosure panels are
properly in place.
■ Load sharp knives with the
handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items
unless marked dishwasher
safe or the equivalent. For
plastic items not so marked,
check the manufacturer’s
recommendations.
■ Close supervision is necessary
if this appliance is used by or
near children.
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■ Load light plastic items
so they will not become
dislodged and drop to the
bottom of the dishwasher—
they might come into contact
with the heating element and
be damaged.
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READ AND FOLLOW THIS SAFETY
INFORMATION CAREFULLY.
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SAVE THESE INSTRUCTIONS
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About the dishwasher control panel.
You can locate your model number on the tub wall just inside the door.
Throughout this manual, features and appearance may vary from your model.
OFF
Model HDA1000
Model HDA1100
NORMAL WASH
SHORT WASH
OFF
ON
HEATED
DRY
HEATED
DRY
SeyIfrmation
ON
ON
OFF
OFF
DRYING
RINSE ONLY (HEATED DRY OFF)
HOT
PREWASH
OPTION
HEAVY WASH
Models HDA2000 and HDA2100
NORMAL WASH
HEATED
DRY
WATER SAVER
OFF
ON
OFF
DRYING
RINSE ONLY (HEATED DRY OFF)
HOT
PREWASH
OPTION
START
WATER SAVER
Model HDA2200
HEATED
DRY
OpeagIructions
OFF
POTS
NORMAL
WASH
ON
SHORT WASH
& PANS
OFF
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY (HEATED DRY OFF)
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HOT
PREWASH
OPTION
START
Model HDA3200
WATER SAVER
HEATED
DRY
OFF
POTS
NORMAL
WASH
HI TEMP WASH
ON OFF
& PANS
ON
OFF
cycle
selector
energy saver
options
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
RINSE ONLY
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HOT PREWASH OPTION
START
1
2
Model HDA3400
3
HOURS
DELAY
DELAYED
START
LIGHT
WASH
HOT
PREWASH
HI TEMP
WASH
HEATED
DRY
ENERGY
SAVER
POTS
NORMAL
WASH
4
& PANS
5
OFF
WATER
SAVER
cycle
selector
energy saver
options
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
HOT PREWASH OPTION
START
1
Model HDA3500
2
3
HOURS
DELAY
DELAYED
START
HOT
PREWASH
HI TEMP
WASH
HEATED
DRY
ENERGY
SAVER
POTS
NORMAL
CHINA
CRYSTAL
4
& PANS
WASH
5
OFF
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WATER
SAVER
cycle
selector
energy saver
options
PLATE WARMER
(HEATED DRY ON)
RINSE ONLY
(HEATED DRY OFF)
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SyeIfrmation
Control Settings
Cycles
POTS & PANS/ 9.5 gal., 63 min. Rinse Rinse Rinse Main Wash Rinse Rinse Rinse
HEAVY WASH
For heavily soiled dishes or cookware with dried-on or baked-on soils.
Everyday dishes may be included. This cycle will not remove
burned-on foods.
OepagIructions
NORMAL WASH 8.0 gal., 63 min. Rinse Rinse Main Wash Rinse Rinse Rinse
For loads of everyday dishes, glasses and cookware with medium
soils. NOTE: Many dishes have lighter soil than normal. Choosing
a cycle other than NORMAL WASH will save energy and water.
SHORT WASH 6.6 gal., 52 min. Rinse Main Wash Rinse Rinse Rinse
For quickly washing loads of everyday dishes with medium soils
that have not dried on, such as loads consisting mostly of glasses.
LIGHT WASH/ 6.7 gal., 63 min. Rinse Rinse Main Wash Rinse Rinse
WATER SAVER 5.4 gal., 63 min. Rinse Main Wash Rinse Rinse
For dishes with light soils.
RINSE ONLY 3.9 gal., 12 min. Rinse Rinse Rinse
For rinsing partial loads that will be washed later.
Do not use detergent.
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PLATE WARMER For warming clean dishes and serving plates. This cycle will take
approximately 32 minutes.
HOT PREWASH Preheats wash water to the correct temperature. Adds 1.5 gal.
and 30 min. RINSE to the start of the selected cycle.
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Energy Options
HI TEMP Provides extra heat for best performance. It is used best with
WASH ON/ heavily-soiled dishes.
HI TEMP WASH
HI TEMP Turns HI TEMP WASH off.
WASH OFF
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HEATED DRY/ Turns the heating element on for fast drying. This option will extend
HEATED DRY ON the time of your wash cycle. Available on all wash cycles except
RINSE ONLY. Adds approx. 32 minutes to the cycle.
HEATED DRY OFF Turns HEATED DRY off. Dishes air dry naturally and energy
is saved.
ENERGY SAVER Turns all options off.
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About the dishwasher control panel.
Start
Slowly turn the Dial to the START or ON position, or the selected cycle.
Don’t turn it past the START, ON or cycle position, or you could
accidentally miss a rinse. For models HDA2120 and HDA2130, when
using the POTS & PANS cycle, slowly turn the Dial to the NORMAL/POTS
& PANS position and press the POTS & PANS ON button. When using
the NORMAL cycle, slowly turn the Dial to the NORMAL/POTS & PANS
position and press the POTS & PANS OFF button. See About the Dial
Cycles section for other cycles on these models.
SeyIfrmation
There is a time delay between start-up and water fill so you will not
hear any wash action right away.
■ Latch the door to begin the cycle.
About the dial cycles.
OpeagIructions
Rinse Only
HOT
PREWASH
OPTION
START
For rinsing partial loads that will be washed later. Do not
WATER SAVER
OFF
use detergent.
Make sure ENERGY SAVER / HEATED DRY OFF is selected.
1
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Be sure the door is unlatched.
PLATE WARMER
(HEATED DRY ON)
(HEATED DRY OFF)
RINSE ONLY
2
Slowly turn the Dial to RINSE ONLY.
3
Latch the door to start the cycle.
4
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Delayed Start
HOT PREWASH OPTION
START
1
2
3
HOURS
DELAY
The HOURS DELAY will allow you to delay the start
time of any cycle not on the Dial automatically for up
to 6 hours.
4
5
OFF
WATER
SAVER
PLATE WARMER
(HEATED DRY ON)
Be sure the door is unlatched.
RINSE ONLY
(HEATED DRY OFF)
1
Select the wash cycle and option you want.
2
Slowly turn the Dial to desired time. The DELAYED
3 START light will come on.
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Latch the door to start the cycle.
4
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SyeIfrmation
Plate Warmer
HOT
PREWASH
OPTION
START
For warming clean dishes and serving plates. This cycle
will take approximately 32 minutes.
WATER SAVER
OFF
Load clean dishware to be warmed.
1
PLATE WARMER
(HEATED DRY ON)
Select HEATED DRY / HEATED DRY ON.
OepagIructions
(HEATED DRY OFF)
RINSE ONLY
2
Be sure the door is unlatched.
3
Slowly turn the Dial to PLATE WARMER.
4
Latch the door to start the cycle.
5
Heavy, Normal or Water Saver
HOT
PREWASH
OPTION
HEAVY WASH
NORMAL WASH
WATER SAVER
Be sure the door is unlatched.
1
OFF
Slowly turn the Dial to the cycle you want. Don’t turn it
2 past this position, or you could accidentally miss a rinse.
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Select any options.
DRYING
RINSE ONLY (HEATED DRY OFF)
3
Latch the door to start the cycle.
4
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Short Wash
OFF
NORMAL WASH
SHORT WASH
For quickly washing loads of everyday dishes with medium
soils that have not dried on.
Be sure the door is unlatched.
1
DRYING
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Slowly turn the Dial to SHORT WASH.
RINSE ONLY (HEATED DRY OFF)
2
Latch the door to start the cycle.
3
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Using the dishwasher.
Check the Water Temperature
The entering water must be at least 120°F. and not more than
150°F., for effective cleaning and to prevent dish damage. Check
the water temperature with a candy or meat thermometer. Turn on
the hot water faucet nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into the glass until the
temperature stops rising.
SeyIfrmation
Use Jet-Dry® Rinse Agent
Jet-Dry® rinse agent removes spots and prevents new film build-up
on your dishes, glasses, flatware, cookware and plastic.
Fill the rinse agent dispenser
until it reaches the bottom of lip
inside the opening. Replace cap.
OpeagIructions
To check if rinse agent is needed,
remove the cap and look into the
dispenser.
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A full dispenser should last about
one month.
If rinse agent spills, wipe up the excess.
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SyeIfrmation
Proper Use of Detergent
Use only detergent specifically made for use in dishwashers. Cascade®
Automatic Dishwashing Detergent has been approved for use in all GE
dishwashers. Keep your detergent fresh and dry. Don’t put powder
detergent into the dispenser until you’re ready to wash dishes.
The amount of detergent to use depends on whether your water is
hard or soft. With hard water, you need extra detergent. With soft
water, you need less detergent.
OepagIructions
Protect your dishes and dishwasher by contacting your water
department and asking how hard your water is. Twelve or more grains
is extremely hard water. A water softener is recommended. Without it,
lime can build up in the water valve, which could stick while open and
cause flooding. Too much detergent with soft water can cause a
permanent cloudiness of glassware, called etching.
You’ll find two detergent dispensers on the
inside door of your dishwasher. All wash cycles
require detergent in the main cup. Wash cycles
with two washes will also use the open cup. When
using automatic dishwashing detergent tabs,
simply place one tab in the main cup and close.
Open cup
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Main cup
Be sure the Dial is OFF before adding
detergent. Otherwise, the detergent cup will not
close and latch properly. Add detergent then close the main cup.
NOTE: To open detergent cup after it has
been closed, simply turn the detergent cup
handle counter-clockwise until it releases.
A snapping sound may be heard.
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Forget to Add a Dish?
A forgotten dish can be added any time before the main wash.
Push the door latch to the left.
1
Once the water calms, open the door. Steam may rise out of the
2 dishwasher.
Add forgotten dishes.
3
Close the door and push the latch to the far right.
4
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Loading the dishwasher racks.
For best dishwashing results, follow these loading guidelines. Features and
appearance of racks and silverware baskets may vary from your model.
SeyIfrmation
Upper Rack
The upper rack is for glasses, cups and saucers.
Cups and glasses fit best along the sides. This is
also a secure place for dishwasher-safe plastics.
The upper rack is good for all kinds of odd-
shaped utensils. Saucepans, mixing bowls and
other items should be placed face down.
Secure larger dishwasher-safe plastics over two fingers
when possible.
Make sure small plastic items are secure so they can’t fall
onto the heating element.
OpeagIructions
The Wash Tower
Keep the center area clear in the lower rack.
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The wash tower rises through the center of the
lower rack during the wash and rinse portions
of the cycle.
Don’t block it or load tall things next to it.
Also, be careful not to let a
portion of an item such as a pot
or dish handle extend through
the bottom rack. This could
block the wash arm and cause
poor washing results.
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SyeIfrmation
Lower Rack
When loading the lower rack, do not load large platters or
trays in the front right corner. They may prevent detergent
from circulating during the wash cycle.
OepagIructions
The lower rack is best used for plates, saucers, and
cookware. Large items such as broiler pans and
racks should go along the sides. Load platters,
pots and bowls along the sides, in corners, or in
the back. The soiled side of items should face the
center of the rack.
Silverware Basket
Put flatware in the removable basket with fork and
knife handles up to protect your hands. Place
spoons in the basket with handles down. Mix
knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers, should go in the bottom of the
silverware basket with silverware on top.
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A security cell cover (on some
models) can be lowered
to either side to secure
lightweight items from the
effects of the vigorous
wash action.
Don’t let any
item extend
through bottom.
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Caring for the dishwasher.
To clean the control panel use a lightly dampened cloth then dry
thoroughly. To clean the exterior use a good appliance polish wax.
Never use sharp objects, scouring pads or harsh cleaners on any
part of the dishwasher.
SeyIfrmation
Protect Against Freezing
If your dishwasher is left in an unheated place during
the winter, ask a service technician to:
Cut off electrical power to the dishwasher. Remove
fuses or trip circuit breaker.
1
Turn off the water supply and disconnect the water
2 inlet line from the water valve.
Sump cover screws
Drain water from the inlet line and water valve.
3 (Use a pan to catch the water.)
OpeagIructions
Reconnect the water inlet line to the water valve.
4
Remove the plastic sump cover in the tub
5 bottom and use a sponge to soak up water
in the rubber boot.
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SyeIfrmation
Two types of
air gaps
Does Your Dishwasher Have an Air Gap?
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not a
part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
The air gap is easy to clean.
OepagIructions
Check the air gap any time your
dishwasher isn’t draining well.
Turn off the dishwasher and lift off the
chrome cover.
1
Unscrew the plastic cap and clean with a toothpick.
2
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About optional accessories.
You can change the door and lower access panel appearance of your
dishwasher by ordering one of these optional accessories:
■ Color Panels
SeyIfrmation
■ 1/4” Wood Panel Trim Kit
■ 3/4” Trimless Panel Kit
These accessories are available at extra cost (VISA, MasterCard, or
Discover cards accepted) by calling 800-626-2002.
Specify accessory number when ordering.
Descriptions of Optional Accessories
Color panels— Replacement door panels and lower access panels
are available in the following colors:
OpeagIructions
■ GPF300A (Almond)
■ GPF300B (Black)
■ GPF300W (White)
Wood panel trim kit— This accessory contains trim and instructions
for you to supply and install a 1⁄4″ thick decorative wood door and
lower access panel:
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■ GPF325A (Almond)
■ GPF325B (Black)
■ GPF325W (White)
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NOTE: The GPF100 dishwasher door spring kit must also be ordered
and installed when the door panel weighs four lbs. or more.
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Trimless panel kit— This accessory contains parts and instructions
for you to supply and install a 3⁄4″ thick decorative wood door and
lower access panel:
■ GPF375
NOTE: The GPF100 dishwasher door spring kit will be included with
the trimless panel kit and must be installed with it.
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SyeIfrmation
About optional rack accessories.
Baby Bottle Holder
Part Number: WX69X200
■ Prevents movement of baby bottles during the
dishwasher cycle
■ Snaps easily onto any dishwasher upper rack
■ Eliminates hand washing
■ Fits all baby bottles
For best results,
the Baby Bottle
Holder should
be installed on
the upper rack
of the dishwasher.
You can order a package of 5 Baby Bottle Holders, at extra
cost, by calling 800-626-2002, or through the Internet at
cards accepted).
OepagIructions
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Before you call for service…
Troubleshooting Tips
Review the charts on the following pages first and you may not
need to call for service.
SeyIfrmation
Problem
Possible Causes
What To Do
Dishwasher won’t run
Fuse is blown, or the
circuit breaker tripped
• Replace fuse or reset
circuit breaker. Remove
any other appliances from
the circuit.
Noise
Some of the sounds
you’ll hear are normal
• Soft food disposal
shredding action.
• Drain valve opening to
pump water out.
• Timer control as cycle
progresses.
OpeagIructions
• Detergent cup opening.
• The motor stopping during
the drying period.
Utensils are not secure
in the rack or something
small has dropped into
the rack
• Make sure everything is
secured in dishwasher.
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Motor hums
• Dishwasher has not been
used on a regular basis. If
you do not use your
dishwasher often, set it to
fill and pump out once
every week. This will help
keep the seal moist and
the garbage disposer clear.
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SyeIfrmation
Problem
Possible Causes
What To Do
Water standing in
the bottom of the tub
This is normal
• A small amount of clean
water around the outlet on
the tub bottom at the back
of the tub keeps the water
seal lubricated.
OepagIructions
Water won’t pump
out of the tub
Drain is clogged
• If you have an air gap,
clean it.
• Check to see if your kitchen
sink is draining well. If not,
you may need a plumber.
• If the dishwasher drains
into a disposer, run
disposer clear.
Suds in the tub
Correct detergent
wasn’t used
• Use only automatic
dishwasher detergents to
avoid sudsing. Cascade®
Automatic Dishwashing
Detergent has been
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approved for use in all
GE dishwashers.
• To remove suds from the
tub, open the dishwasher
and let suds evaporate.
Add 1 gallon of cold water
to the tub. Close and latch
the dishwasher. Pump out
water by slowly turning the
Dial until a drain period
is reached. Repeat if
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necessary.
Rinse agent
was spilled
• Always wipe up rinse agent
spills immediately.
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Before you call for service…
Troubleshooting Tips
SeyIfrmation
Problem
Possible Causes
What To Do
Stained tub interior
Detergent with
colorant was used
• Some detergents contain
colorant (pigment or dyes)
that will discolor the tub
interior with extended use.
Check the detergent cup
for signs of any
discoloration. If cup is
discolored, change to
detergent without any
colorant. Cascade®
Automatic Dishwashing
Detergent has been
OpeagIructions
approved for use in all
GE dishwashers.
Some tomato-based
foods can stain
• Use of the RINSE ONLY
cycle (on some models)
after adding the dish to the
load can decrease the level
of staining.
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Dishes don’t dry
Low inlet water
temperature
• Make sure inlet water
temperature is correct.
Rinse agent dispenser
is empty
• Check the rinse agent
dispenser.
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Dishes and flatware
not clean
Inlet water temperature
is below 120°F.
• Raise the water heater
temperature to 120°F.
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• Use the HOT PREWASH
feature.
Water pressure is
temporarily low
• Turn on a faucet. Is water
coming out more slowly
than usual? If so, wait until
pressure is normal before
using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware
does not block the
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detergent dispenser or the
wash arm.
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SyeIfrmation
Problem
Possible Causes
What To Do
Spots and filming
on glasses and
flatware
• Use Jet-Dry® rinse agent to
remove spots and prevent
new film build-up.
Extremely hard water
OepagIructions
Low inlet water
temperature
• To remove stubborn spots
and pre-existing film from
glassware:
Overloading the
dishwasher
Improper loading
1 Remove all metal utensils
from the dishwasher.
Old or damp powder
detergent
2 Do not add detergent.
3 Select the longest cycle.
Rinse agent dispenser
empty
4 Start the dishwasher and
allow to run for 18 to 22
minutes. Dishwasher will
now be in the main wash.
Too little detergent
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5 Open the door and pour
2 cups (500 ml) of white
vinegar into the bottom of
the dishwasher.
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6 Close the door and allow
to complete the cycle.
If vinegar rinse doesn’t
work: Repeat as above,
except use 1/4 cup (60 ml)
of citric acid crystals
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instead of vinegar.
Cloudiness on
glassware
Combination of soft
water and too much
detergent
• This is called etching and
is permanent. To prevent
this from happening, use
less detergent if you have
soft water. Wash glassware
in the shortest cycle that
will get them clean.
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Water temperature
entering the dishwasher
exceeds 150°F.
• Lower the water heater
temperature.
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Before you call for service…
Troubleshooting Tips
SeyIfrmation
Problem
Possible Causes
What To Do
Yellow or brown film
on tub
Tea or coffee stains
• Remove the stain by hand,
using a solution of 1/2 cup
bleach and 3 cups warm
water.
WARNING
Before cleaning interior,
wait at least 20 minutes
after a cycle for the
heating element to cool
down. Failure to do so can
result in burns.
OpeagIructions
An overall yellow or
brown film can be caused
by iron deposits in water
• A special filter in the water
supply line is the only way
to correct this problem.
Contact a water softener
company.
ips
White film on inside
surfaces
Hard water minerals
• To clean the interior, apply
dishwasher detergent to a
damp sponge. Wear
rubber gloves. Do not use
any type of cleanser other
than dishwasher detergent
because it may cause
foaming or sudsing.
Cascade® Automatic
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Dishwashing Detergent
has been approved for use
in all GE dishwashers.
CustomSrvice
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SyeIfrmation
Problem
Possible Causes
What To Do
Detergent cup lid
won’t latch
Dial is not in the OFF
position
• Turn the Dial to OFF
and slide the door latch to
the left.
OepagIructions
Detergent left in
dispenser cups
Dishes are blocking the
detergent cups
• Reposition the dishes.
Steam
This is normal
• Steam comes through the
vent by the door latch
during drying and when
water is being pumped out.
Black or gray
marks on dishes
Aluminum utensils have
rubbed against dishes
• Remove marks with a mild,
abrasive cleaner.
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Notes
SeyIfrmation
OpeagIructions
ips
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CustomSrvice
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SyeIfrmation
OepagIructions
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CsutomSrvice
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Notes
SeyIfrmation
OpeagIructions
ips
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CustomSrvice
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GE Service Protection Plus™
GE, a name recognized worldwide for quality and dependability,
™
offers you Service Protection Plus —comprehensive protection on
all your appliances—No Matter What Brand!
Benefits Include:
We’ll Cover Any Appliance.
Anywhere. Anytime.*
• Backed by GE
• All brands covered
• Unlimited service calls
• All parts and labor costs included
• No out-of-pocket expenses
• No hidden deductibles
• One 800 number to call
You will be completely satisfied with our service protection or you may request your
money back on the remaining value of your contract. No questions asked. It’s that simple.
Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much
more—any brand! Plus there’s no extra charge for emergency service and low monthly
financing is available. Even icemaker coverage and food spoilage protection is offered.
You can rest easy, knowing that all your valuable household products are protected
against expensive repairs.
Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224
for more information.
*All brands covered, up to 20 years old, in the continental U.S.
Cut here
✂
Please place in envelope and mail to:
General Electric Company
Warranty Registration Department
P.O. Box 32150
Louisville, KY 40232-2150
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Consumer Product Ownership Registration
Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us.
We are proud to have you as a customer!
Follow these three steps to protect your new appliance investment:
Complete and mail
After mailing
Read your Owner’s
Manual carefully.
It will help you
your Consumer
the registration below,
store this document in
a safe place. It
Product Ownership
Registration today.
Have the peace of
mind of knowing we
can contact you in
the unlikely event of
a safety modification.
operate your new
appliance properly.
If you have questions,
or need more
contains information
you will need should
you require service.
Our service number is
800 GE CARES
3
1
2
information, call the
GE Answer Center
800.626.2000.
®
(800-432-2737).
Model Number
Serial Number
Important: If you did not get a registration card with your product, detach and
return the form below to ensure that your product is registered, or
Cut here
✂
Consumer Product Ownership Registration
Model Number
Serial Number
Mr. l Ms. l Mrs. l Miss l
First
Name
Last
Name
Street
Address
E-mail Address
Apt. #
City
Zip
Code
State
Date Placed In Use
Phone
Number
Month
Day
Year
Occasionally, we may allow selected companies to send you information.
l Check here if you do not want this information.
GE Appliances
General Electric Company
Louisville, Kentucky
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SyeIfrmation
Hotpoint Dishwasher Warranty
All warranty service provided by our Factory Service Centers,
or an authorized Customer Care® technician. For service,
call 800-GE-CARES.
For The Period Of:
We Will Replace:
One Year
From the date of the
original purchase
Any part of the dishwasher which fails due to a defect in
materials or workmanship. During this full one-year
warranty, we will also provide, free of charge, all labor,
and in-home service to replace the defective part.
OepagIructions
Ten Years (Only for
model HDA2000)
From the date of the
The tub or door liner, if it fails to contain water due to a
defect in materials or workmanship such as cracking,
chipping, peeling or rusting. During this full ten-year
warranty, we will also provide, free of charge, all labor,
and in-home service to replace the defective part.
original purchase
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What Is Not Covered:
■Service trips to your home to teach you
■ Damage to the product caused by
how to use the product.
accident, fire, floods or acts of God.
■Improper installation.
■ Incidental or consequential damage to
personal property caused by possible
defects with this appliance.
■ Replacement of house fuses or
resetting of circuit breakers.
isp
■ Cleaning or servicing of the air gap
device in the drain line.
■Failure of the product if it is
abused, misused, or used for other
than the intended purpose or used
commercially.
CsutomSrvice
This warranty is extended to the original purchaser and any succeeding owner for products purchased
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to
your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to
state. To know what your legal rights are, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
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Service Telephone Numbers.
®
GE Answer Center 800.626.2000
The GE Answer Center®is open 24 hours a day, 7 days a week.
OR
SeyIfrmation
Visit our Website at www.geaappliances.com
In-Home Repair Service 800-GE-CARES (800-432-2737)
Expert GE repair service is only a phone call away.
Special Needs Service 800.626.2000
TDD 800-TDD-GEAC (800-833-4322)
GE offers, free of charge, Braille controls for a variety of GE
appliances and a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
OpeagIructions
Service Contracts 800-626-2224
Purchase a GE service contract while your warranty is still in effect
and you’ll receive a substantial discount. GE Consumer Service will
still be there after your warranty expires.
ips
Parts and Accessories 800-626-2002
Individuals qualified to service their own appliances can have parts
or accessories sent directly to their homes (VISA, MasterCard and
Discover cards are accepted).
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Instructions contained in this manual cover procedures to be performed
by any user. Other servicing generally should be referred to qualified
service personnel. Caution must be exercised, since improper servicing
may cause unsafe operation.
Service Satisfaction
If you are not satisfied with the service you receive from GE, follow
these steps. First, contact the people who serviced your appliance.
Next, if you are still not pleased, write all the details—including your
phone number—to: Manager, Customer Relations,
GE Appliances, Appliance Park, Louisville, KY 40225.
CustomSrvice
32
Printed in Louisville, KY
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