Honeywell Laptop 99EXL0X XXXXXXXI User Manual

Dolphin 99EX  
Mobile Computers for Use in Hazardous Locations  
Dolphin 99EXLGX-XXXXXXX  
Dolphin 99EXLWX-XXXXXXX  
Dolphin 99EXL0X-XXXXXXX  
I
I
I
with Windows® Embedded Handheld 6.5  
User’s Guide  
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Table of Contents  
iii  
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Standard Configurations for the 99EX Models Intended for Use in Potentially Explosive Atmo-  
spheres .............................................................................................................................3-1  
iv  
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v
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vi  
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vii  
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viii  
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1
Dolphin 99EX Terminal Agency Information  
Dolphin 99EX mobile computers intended for use in potentially explosive atmospheres meet or exceed  
the requirements of all applicable standards organizations for safe operation. However, as with any  
electrical equipment, the best way to ensure safe operation is to operate them according to the agency  
guidelines that follow. Read these guidelines carefully before using your Dolphin terminal.  
This documentation is only relevant for Dolphin models intended for use in potentially explosive  
atmospheres (99EXXXX-XXXXXXXI Models).  
CAUTION - Read the Guidelines for Battery Pack Use and Disposal on page 3-14 and all cautionary markings  
on the battery, charging peripheral, or device using the battery before attempting to install, use, or charge the  
!
battery. Risk of fire and burns if improperly handled. Do not open, crush, heat above 60°C (140°F), or  
incinerate.  
Laser Safety  
Label Locations  
Dolphin 99EX with WLAN  
Dolphin 99EX with WWAN  
Compliance  
Label  
Compliance  
Label  
Compliance  
Label  
Compliance  
Label  
Model Number, Serial Number and IMEI Labels  
The model (item) number, serial number, and international mobile equipment identity (IMEI) number for  
the terminal are located on labels affixed to the bottom of the battery well.  
Laser Safety Label  
If the following label is attached to your product, it indicates the product contains an engine with a laser  
aimer:  
Image Engines with Integrated Laser Aimers  
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Laser Safety Statement  
This device has been tested in accordance with and complies with IEC60825-1(Ed. 2.0), EN60825-  
1:2007. Complies with 21 CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No.  
50, dated June 24, 2007. LASER LIGHT, DO NOT STARE INTO BEAM. CLASS 2 LASER PRODUCT,  
1.0 mW MAX OUTPUT: 650nm, pulse duration of 15.5msec.  
WARNING - Use of controls or adjustments or performance of procedures other than those specified herein  
may result in hazardous radiation exposure.  
!
LED Safety  
LED Safety Statement  
LEDs have been tested and classified as “EXEMPT RISK GROUP” to the Standard: IEC 62471:2006.  
Infrared LED Safety Statement  
Caution! Do not view directly with optical instruments.  
UL and C-UL Statement  
UL and C-UL listed: UL60950-1 2nd Edition and CSA C22.2 No. 60950-1-07 2nd Edition.  
Underwriters Laboratories Inc. (UL) has not tested the performance or reliability of the global positioning  
system (GPS) hardware, GPS operating software or other GPS-related aspects of this product. UL has  
only tested for the explosion, fire, shock, and casualty hazards required by the applicable hazardous  
locations standards. UL certification does not cover the performance or reliability of the GPS hardware,  
GPS operating software, or other GPS-related aspects of this product. UL makes no representations,  
warranties, or certifications whatsoever regarding the performance or reliability of any GPS-related  
functions of this product.  
Equipment Intended for Use in Potentially Explosive Atmospheres  
The following information is relevant for Dolphin 99EX Mobile Computers intended for use in potentially  
explosive atmospheres (Models 99EXXXX-XXXXXXXI). The model (item) number for the terminal is  
located on a label affixed to the bottom of the battery well.  
Note: Equipment intended for use in potentially explosive atmospheres is identifiable by specific labeling located on  
USA/Canada  
This equipment is suitable for use in the following hazardous locations, or unclassified locations, or non-  
hazardous locations only.  
Class I, Division 2, Groups A, B, C, D, (Class I Div 2 US and Canada)  
Class II, Division 2, Groups F, G (Class II Div 2 US and Canada)  
Temperature Code T6  
Ambient Temperature Range: -20° to 50°C  
USA: ANSI/ISA 12.12.01: 2011  
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Canada: CSA C22.2 No 213-M1987 (R2008), CSA C22.2 No 25-1966 (R2004)  
IP67  
International IEC  
IEC 60079-0:2011, IEC 60079-11:2011  
Europe  
EN 60079-0:2012, EN 60079-11:2012  
ATEX Directive  
This product conforms with the requirement of ATEX directive. The ATEX Directive 94/9/EC is a  
European CE Mark directive concerning products that are designed for use in potentially explosive  
environments.  
II 3 G D  
Ex ic IIC T6 Gc  
Ex ic IIIB T88°C Dc  
Tamb -20° to 50°C  
Where . . .  
indicates . . .  
Tamb  
II  
Ambient Temperature  
Equipment Group II  
3 G  
3 D  
Ex  
ATEX Category Gas Zone: Equipment Suitable for Zone 2  
ATEX Category Dust Zone: Equipment Suitable for Zone 22  
Explosion Protection  
ic  
Intrinsic Safety Type of Gas Protection  
Hydrogen/Acetylene Gas Group  
IIC  
T6  
85°C Maximum Surface Temperature in Gas Locations  
Equipment Suitable for Gas Zone 2  
Intrinsic Safety Type of Dust Protection  
Non-Conductive Dust Group  
Gc  
ic  
IIIB  
T88°C  
Dc  
88°C Maximum Surface Temperature in Dust Locations  
Equipment Suitable for Dust Zone 22  
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Approvals by Country  
For a complete listing of all compliance approvals and certifications, please visit  
www.honeywellaidc.com/compliance.  
R&TTE Compliance Statement—802.11a/b/g/n, Bluetooth, and/or GSM  
The CE marking indicates compliance with the following directives:  
•1995/5/EC R&TTE  
• 2011/65/EU RoHS (Recast)  
In addition, this product complies to 2006/95/EC Low Voltage Directive when supplied with the  
recommended power supply. Honeywell shall not be liable for use of our product with equipment (i.e.,  
power supplies, personal computers, etc.) that is not CE marked and does not comply with the Low  
Voltage Directive.  
The equipment is intended for use throughout the European Community; PAN European Frequency  
Range: 2.402–2.480 GHz. Restrictions for use in France are as follows:  
• Indoor use: Maximum power (EIRP*) of 100 mW for the entire 2.400–2.4835 GHz  
• Outdoor use: Maximum power (EIRP*) of 100 mW for the 2.400–2.454 GHz band & maximum power  
(EIRP*) of 10 mW for the 2.454–2.483 MGHz band.  
• 5Ghz band: UNII (Unlicensed National Information Infrastructure) or band1 (5.150 to 5.250 GHz) is  
restricted to indoor use only. Any other use will make the operation of the device illegal.  
European Contact:  
Hand Held Products Europe B.V.  
Nijverheidsweg 9-13  
5627 BT Eindhoven  
The Netherlands  
FCC Requirements  
Dolphin RF Terminal—802.11a/b/g/n, Bluetooth, and/or GSM  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant  
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
• Increase the separation between the equipment and receiver.  
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
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In accordance with FCC 15.21, changes or modifications not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any  
other antenna or transmitter.  
If necessary, the user should consult the dealer or an experienced radio/television technician for  
additional suggestions. The user may find the following booklet helpful: “Something About Interference.”  
This is available at FCC local regional offices. Our company is not responsible for any radio or television  
interference caused by unauthorized modifications of this equipment or the substitution or attachment of  
connecting cables and equipment other than those specified by our company. The correction is the  
responsibility of the user. Use only shielded data cables with this system.  
Canadian Compliance  
This Class B digital apparatus complies with Canadian ICES-003 and RSS210. Operation is subject to  
the following two conditions:  
1. This device may not cause harmful interference.  
2. This device must accept any interference received, including interference that may cause undesired  
operation.  
Conformité à la règlementation canadienne  
Cet appareil numérique de la Classe B est conforme à la norme NMB-003 et RSS210 du Canada. Son  
fonctionnement est assujetti aux conditions suivantes:  
1. Cet appareil ne doit pas causer de brouillage préjudiciable.  
2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le brouillage pouvant causer un  
fonctionnement indésirable.  
RF Exposure Information (SAR)  
This mobile phone meets the government's requirements for exposure to radio waves. This phone is  
designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF)  
energy set by the Federal Communications Commission of the U.S. Government.  
The exposure standard for wireless mobile phones employs a unit of measurement known as the  
Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. Tests for SAR are  
conducted using standard operating positions accepted by the FCC with the phone transmitting at its  
highest certified power level in all tested frequency bands. Although the SAR is determined at the  
highest certified power level, the actual SAR level of the phone while operating can be well below the  
maximum value. This is because the phone is designed to operate at multiple power levels so as to use  
only the poser required to reach the network. In general, the closer you are to a wireless base station  
antenna, the lower the power output.  
The highest SAR value for the model phone as reported to the FCC when tested for use at the ear is  
0.919 W/kg Max. and when worn on the body, as described in this user guide, is 1.34 W/kg Max. (Body-  
worn measurements differ among phone models, depending upon available accessories and FCC  
requirements.)  
While there may be differences between the SAR levels of various phones and at various positions, they  
all meet the government requirement.  
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The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels  
evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model phone  
after searching on FCC ID: HD599EXLG and HD599EXLW.  
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines for  
use with an accessory that contains no metal and the positions the handset a minimum of 1.5 cm from  
the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you  
do no t use a body-worn accessory and are not holding the phone at the ear, position the handset a  
minimum of 1.5 cm from your body when the phone is switched on.  
Honeywell Scanning & Mobility Product Environmental Information  
Refer to www.honeywellaidc.com/environmental for the RoHS / REACH / WEEE information.  
Hearing Aid Compatibility (HAC)  
The Dolphin 99EXLW has been tested for hearing aid compatibility. This device has an M3 and T3 rating.  
For additional HAC information, including the HAC rating for this product, please refer to  
www.honeywellaidc.com.  
When some wireless devices are used near some hearing devices such as hearing aids and implants,  
users may detect a buzzing or humming noise. Some hearing devices are more immune than others to  
this interference noise. Wireless devices may also vary in the amount of interference they generate.  
The ratings for compatibility of digital wireless devices with hearing aids are described in the American  
National Standards Institute (ANSI) C63.19 standard:  
M-Rating: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference  
with hearing devices than phones that are not labeled. M4 is the superior/higher of the two ratings.  
T-Rating: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with hearing  
devices' telecoil than unrated phones. T4 is the superior/higher of the two ratings.  
The more immune the hearing aid device is, the less likely one is to experience interference noise from  
the wireless phone. Hearing aid devices may also be rated. Adding the ratings of the hearing aid and the  
phone would determine probable usability:  
• Any combined rating equal to or greater than six offers the best use.  
• Any combined rating equal to five is considered normal use.  
The ratings are not guarantees. Results will vary depending on the user's hearing device and hearing  
loss. If your hearing device happens to be vulnerable to interference, you may not be able to use this  
device successfully. Trying out this device with your hearing device is the best way to evaluate it for your  
personal needs.  
This device has been tested and rated for use with hearing aids for some of the wireless technologies  
that it utilizes. However, there may be some newer wireless technologies used in this phone that have  
not been tested yet for use with hearing aids. It is important to try the different features of this phone  
thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear  
any interfering noise. Consult your service provider or the manufacturer of this phone for information on  
hearing aid compatibility.  
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Pacemakers, Hearing Aids and Other Electrically Powered Devices  
Most manufacturers of medical devices adhere to the IEC 601-1-2 standard. This standard requires  
devices to operate properly in an EM Field with a strength of 3V/m over a frequency range of 26 to  
1000MHz. The maximum allowable field strength emitted by the Dolphin terminal is 0.3V/m according to  
Subpart B of Part 1 of the FCC rules. Therefore, the RF from the Dolphin terminal has no effect on  
medical devices that meet the IEC specification.  
Microwaves  
The radio in the Dolphin RF terminal operates on the same frequency band as a microwave oven.  
Therefore, if you use a microwave within range of the Dolphin RF terminal you may notice performance  
degradation in your wireless network. However, both your microwave and your wireless network will  
continue to function.  
China RoHs  
有毒害物质或元素的名称及含量 (Names and Content of Hazardous Substances or Elements)  
部件名(Parts Name)  
有毒有害物质或元素 (Toxic and Hazardous Substances or Elements)  
6+  
(Pb)  
(Hg)  
(Cd)  
多溴联(PBB)  
多溴二苯(PBDE)  
六价(Cr  
)
x
x
o
x
x
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
o
成像式条码阅读(Imager)  
印刷电路板 (PCB)  
(Housing)  
线(Cables)  
液晶显示器 (LCD)  
(Battery)  
(Mainframe)  
(Keypad)  
o: 表示该有毒有害物质在该部件所有均质材料中的含量均在SJ/T11363-2006标准规定的限量要求以下 (Indicates that this toxic or hazardous substance contained in all of the homogeneous  
materials for this part is below the limit requirement in China’s SJ/T11363-2006.)  
x: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超SJ/T11363-2006 标准规定的限量要(Indicates that this toxic or hazardous substance contained in at least one of the  
homogeneous materials for this part is above the limit requirement in China’s SJ/T11363-2006. )  
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2
Getting Started  
Out of the Box  
Verify that the carton contains the following items:  
• Dolphin mobile computer (the terminal)  
• Main battery pack  
• Quick Start Guide  
• I/O Cover  
If you ordered accessories for your terminals, verify that they are also included with the order. Be sure to  
keep the original packaging in the event that the Dolphin terminal should need to be returned for service.  
Equipment Intended for Use in Potentially Explosive Atmospheres  
Dolphin 99EX models are designed for use only with standard battery pack, part number 99EX-BTSC-2  
(Li-poly 3.7V, 11.3 watt hour) or extended battery pack, part number 99EX-BTEC-2 (Li-ion 3.7V, 18.5  
watt hour) manufactured for Honeywell International Inc.  
Dolphin 99EX models for use in hazardous location are identifiable by specific labeling located on the  
back panel of the device, see Label Locations on page 1-1. Routine operator inspections should  
occur to check for possible terminal damage and to ensure the presence of the I/O cover before  
using the terminal in areas known to be hazardous.  
Note: Before you attempt to use, charge, or replace the battery in the terminal, carefully read all the warnings below  
The following warnings apply to 99EXXXX-XXXXXXXI models. See Approvals by Country on page 1-  
Note: Replace only with battery pack model 99EX-BTSC (PN 99EX-BTSC-2) or 99EX-BTEC (PN 99EX-BTEC-2)  
manufactured for Honeywell International Inc.  
CAUTION - DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY  
WITH THE SAME OR EQUIVALENT TYPE.  
!
ATTENTION - RISQUE D'EXPLOSION SI LA PILE N'EST PAS REMPLACEÉ CORRECTEMENT.  
REMPLACIER UNIQUEMENT PAR UNE PILE DE TYPE IDENTIQUE OU ÉQUIVALENT.  
WARNING - EXPLOSION HAZARD - BATTERIES MUST ONLY BE CHANGED IN AN AREA KNOWN TO  
BE NON-HAZARDOUS.  
!
AVERTISSEMENT - RISQUE D'EXPLOSION-AFIN D'EVITER TOUT RISQUE D'EXPLOSION,  
S'ASSURER QUE L'EMPLACEMENT EST DESIGNE NON DANGEREUX AVANT DE CHANGER LA  
BATTER I E.  
Warning: Explosion hazard. Do not disconnect battery unless the area is known to be free of ignitable con-  
centrations.  
!
Warning: Explosion Hazard. Charge or replace the battery only in an area known to be non-hazardous.  
!
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The following warnings apply to 99EXXXX-XXXXXXXI models. See Approvals by Country on page 1-  
4.)  
Warning: Explosion Hazard. Do not replace components unless power has been switched off or the  
area is known to be non-hazardous.  
!
Warning: Substitution of any components may impair suitability.  
!
Warning: Explosion Hazard. Do not use external connectors in areas known to be hazardous.  
!
Warning: Explosion Hazard. Do not use the terminal in areas known to be hazardous if the I/O cover is  
damaged, missing or not properly installed (e.g., missing M2 screws).  
!
Warning: Explosion Hazard. Do not use the terminal in areas known to be hazardous if the terminal is  
damaged, for example: a crack in the display or enclosure, missing keypad buttons or side buttons, or the  
!
terminal battery well seal is missing or cracked.  
I/O Cover  
All Dolphin 99EX models intended for use in potentially explosive atmospheres are shipped with an I/O  
Cover installed over the I/O connector.  
The I/O Cover must be included on all 99EXXXX-XXXXXXXI models used in hazardous environments to meet  
compliance requirements.  
!
I/O Cover required for use in  
Hazardous Locations.  
M2 screws (Qty. 2) required for use in  
Hazardous Locations.  
For agency rating and approval information, see Approvals by Country on page 1-4.  
Removing the I/O  
You should carefully read all warnings starting on page 2-1 before attempting to remove the I/O cover.  
The I/O Cover and the M2 screws securing the cover must be installed for use in Hazardous  
Locations.  
1
2
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Initial Setup  
Step 1. Install the Main Battery Pack  
The terminal is shipped with the battery packaged separate from the unit. Follow the steps below to  
install the main battery. For information on how to remove the battery, see Replacing the Main Battery  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause  
damage not covered by the warranty.  
!
1. Release the hook securing the hand strap to the back panel of the terminal near the speaker.  
2. Remove the battery door by lifting up the latches near the base of the battery door.  
3. Insert the battery into the battery well.  
2
3
4. Replace the battery door. Apply pressure to engage the door latch.  
Note: The battery door must be installed prior to powering the unit.  
5. Reattach the hand strap.  
Battery Error Notification  
If your terminal displays the following indicators, replace the main battery pack with a Honeywell new  
Honeywell battery pack. For information on how to remove the main battery pack from the terminal, see  
appears in the Title bar at the top of the touch screen  
• The General Notification LED flashes red  
• A Notification appears on the Tile bar at the bottom of the touch screen  
Note: Replace only with battery pack model 99EX-BTSC (PN 99EX-BTSC-2) or 99EX-BTEC (PN 99EX-BTEC-2)  
manufactured for Honeywell International Inc.  
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Step 2. Charge the Main and Backup Batteries  
The power supply for Dolphin terminals consists of two types of battery power: the main battery pack  
that is accessible from the back panel, and the backup battery that resides inside the terminal.  
The main battery powers the terminal. The internal backup battery charges off the main battery and  
maintains the application data stored in RAM memory for up to 30 minutes when the terminal’s main bat-  
tery pack is completely discharged or removed.  
Before Initial Use  
Terminals are shipped with both batteries discharged of all power. The initial charging time for the main  
battery pack is 6 hours for the extended 3.7V battery. Connect the terminal to one of the 99EX series  
charging peripherals to charge; see Peripherals for the 99EX on page 3-3. Honeywell recommends  
charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal backup bat-  
tery is fully charged.  
All Dolphin 99EX model terminals are designed for use with the following 99EX charging devices and  
cables: 99EX-HB, 99EX-EHB, 99EX-NB, 99EX-CB, 99EX-DEX, 99EX-RS232, 99EX-USB, and 99EX-  
USBH. See Chapters 12-17 for additional information on the individual device requirements.  
Warning! Dolphin 99EX charging peripherals are not designed for use in hazardous locations. Before you  
!
attempt to use, charge, or change the battery in the terminal carefully read all the information under Equipment  
Note: The communications/charging circuits connected to the equipment provide the transient protection set at a  
level not exceeding 140% of the peak rated voltage value of the IO terminal.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
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Using the Charging/Communication Cables  
Use only a UL Listed power supply, which has been qualified by Honeywell with output rated at 5VDC  
and 3 amps with the device.  
Warning! The Charging/Communication cables (i.e., 99EX-DEX, 99EX-RS232, 99EX-USB, and 99EX-  
!
USBH) are not designed for use in hazardous locations.  
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet  
components may cause damage not covered by the warranty.  
!
Dolphin 99EX  
Plug  
Dolphin 99EX  
Adapter  
Plug  
Adapter  
Cable Cup  
Host Device  
Charging  
Cup  
Power  
Cable  
Power  
Cable  
Client Device  
USB Connector  
Or  
RS232 Connector  
COMM Cable  
Or  
RS232, DEX A/V Connector  
Battery Error Notification  
Step 3. Boot the Terminal  
The terminal begins booting as soon as power is applied. Do NOT press any keys or interrupt the boot  
process. When the boot process is complete, the Home screen appears, and the terminal is ready for  
use.  
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Step 4. Set the Time Zone, Time, and Date  
On the Home screen, tap the line that displays the time and date. When the Clock & Alarms screen  
appears, tap the arrow to the right of the time zone to open the drop down menu. Select the appropriate  
time zone from the menu. Set the correct time and date in the remaining fields and tap OK to save.  
Replacing the Main Battery Pack  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Ensure all components are dry prior to placing the battery in the terminal. Mating wet components may cause  
!
damage not covered by the warranty.  
Note: Replace only with battery pack model 99EX-BTSC (PN 99EX-BTSC-2) or 99EX-BTEC (PN 99EX-BTEC-2)  
manufactured for Honeywell International Inc.  
To replace the main battery pack:  
1. Press the Power key  
to put the terminal in Suspend Mode (see page 2-13).  
2. Release the hook securing the hand strap to the back panel of the terminal near the speaker.  
3. Remove the battery door by lifting up the latches near the base of the battery door.  
4. Wait at least 3 seconds, and then remove the battery. This process allows the device to shut down  
properly and maintains memory during the battery swap.  
5. Insert the new battery into the battery well.  
6. Replace the battery door. Apply pressure to engage the door latch. The battery door must be  
installed prior to powering the unit.  
7. Reattach the hand strap.  
We recommend use of Honeywell Li-poly or Li-Ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Battery Error Notification  
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Home Screen  
After the Dolphin terminal initializes the first time, you see the Home screen.  
Tap  
Tap  
to reach the Start screen from the home screen.  
Title Bar  
The Title bar, located at the top of the screen, displays the active program, the status of various system  
functions, and the current time. Tapping on the title bar provides access to the Horizontal Scroll. The  
scroll provides access to additional programs and application screens. For additional information, see  
Text here indicates  
the active program.  
Icons here indicate the  
status of various system  
functions.  
Icons in the Title Bar  
Indicator  
Meaning  
Synchronizing data  
The terminal could not synchronize data with the workstation via ActiveSync.  
New e-mail  
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Icons in the Title Bar  
Indicator  
Meaning  
New text message  
New voicemail  
New instant message  
Vibrate on  
Ringer off  
Speakerphone on  
Voice call in progress  
Calls are forwarded  
Call on hold  
Missed call  
Data call in progress  
A battery error has occurred. Replace the main battery pack with a Honeywell battery pack.  
Battery is has a full charge  
Battery has a high charge  
Battery has a medium charge  
Battery has a low charge  
Battery has a very low charge and requires charging  
Terminal is running on external power. If a battery pack is installed, the battery is charging in the  
background.  
The terminal is not connected to external power. A battery is installed, but is defective; specifically,  
its charge level cannot be measured.  
No SIM card is installed  
Active network connection  
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Icons in the Title Bar  
Indicator  
Meaning  
No active network connection  
GPRS available  
GPRS connecting  
GPRS in use  
HSDPA available  
HSDPA connecting  
HSDPA in use  
EDGE available  
EDGE connecting  
EDGE in use  
UMTS available  
UMTS connecting  
UMTS in use  
Radio is off  
The radio is not connected to a network.  
The radio is connected. The bars indicate the signal strength.  
No radio signal  
The terminal is searching for a signal.  
Wi-Fi is on, but device is not connected  
Wi-Fi data call  
Pending alarm  
Bluetooth  
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Horizontal Scroll  
The Horizontal Scroll, located at the top of most application windows, provides access to additional  
application screens. You can flick left or right on the scroll or tap each label on the scroll, until you get to  
the desired screen. Tapping a label to the left or right of the center item brings new labels into view.  
Note: Tap the Title bar to access the horizontal scroll if it is not visible on the screen.  
The content of the  
Horizontal scroll  
changes according to  
the open application.  
Tile Bar  
The Tile bar is located at the bottom of application windows.  
The Task tray displays icons  
for programs running in the  
background.  
The Tile bar displays icons you  
use to open and close screens,  
menus, and features.  
The icons change according to the open application.  
Pop-Up Menus  
With pop-up menus, you can quickly choose an action for a selected item. To access a pop-up menu, tap  
and hold the stylus on the item name of the action you want to perform. When the menu appears, lift the  
stylus, and tap the action you want to perform.  
Tap anywhere outside the menu to close the menu without performing an action.  
Selecting Programs  
To see the programs loaded on your terminal, tap  
to access the Start Menu. To open a  
program, tap once on the program icon. To reposition an icon on the Start Menu, tap and hold the stylus  
on the icon, then drag the icon to the desired position.  
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File Explorer  
You can also use the File Explorer to find files and organize these files into folders.  
1. Tap  
> File Explorer  
.
2. Tap the Up button at the bottom of the screen to move up one level in the directory.  
3. You can move files in File Explorer by tapping and holding on the item you want to move, then  
tapping Cut or Copy on popup menu.  
4. Navigate to the folder you want to move the file to, then tap and hold a blank area of the window.  
5. Tap Paste on the pop-up menu.  
Note: If there is no blank space available in the window, tap Menu on the command bar, navigate to the end of the  
menu using the down arrow, then tap Edit > Paste.  
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File Provisioning on the 99EX  
\IPSM\Honeywell  
The IPSM folder is the only partition on the 99EX that persists across a kernel upgrade (*.UPG file exten-  
sion). During a kernel upgrade, files are automatically copied from the \IPSM\Honeywell\Autoin-  
stall folder and then installed in the \Honeywell (root file system) folder as part of the upgrade  
process.  
\IPSM\Honeywell\AutoInstall  
The files in the IPSM\Honeywell\AutoInstall folder are only installed when a factory reset or ker-  
nel upgrade occurs. Once the files are installed, they persist through hard and soft resets. If a file is  
added to the folder and a hard or soft reset is performed, it will have no effect. If a program is manually  
removed using the Remove Programs application (see page 7-17), then the program is not automatically  
re-installed on a hard or soft reset.  
\Honeywell  
The Honeywell partition or root file system partition is persistent over a Hard Reset, Soft Reset, and the  
removal of the battery pack or the removal of AC power. However, during a kernel upgrade the root file  
system is reformatted so all data in the folder is deleted and replaced by any files in the \IPSM\Honey-  
well\AutoInstall folder as part of the upgrade process.  
To prevent data loss, back up all user data to an SD card or external memory device before perform-  
ing an upgrade.  
!
\Honeywell\AutoInstall  
If you run a CAB file from within the \Honeywell\AutoInstall (user store) folder, after the program  
has been installed, the CAB file will be deleted from the User Store. The program remains installed  
through all successive Hard and Soft resets.  
If you want the program to be part of the Autoinstall that occurs after a factory reset or software upgrade,  
paste the program file(s) in both the \IPSM\Honeywell\Autoinstall folder and the  
\Honeywell\Autoinstall.  
Contact a Honeywell technical support representative for information on how to perform a factory reset.  
For contact information, see Customer Support on page 18-1. or go to www.honeywellaidc.com.  
To prevent data loss, back up all user data to an SD card or external memory device before perform-  
ing an upgrade.  
!
Contact a Honeywell technical support representative for information on available software upgrades for  
your Dolphin terminal, see Customer Support on page 18-1. or go to www.honeywellaidc.com.  
Search  
The Search feature helps you quickly locate information. Tap  
> Search Phone  
.
Enter the text you want to find, select a data type, and then tap Go to start the search. Select Larger  
than 64 KB in the Type drop-down field to quickly find information that is taking up storage space.  
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Resetting the Terminal  
There are three types of system resets: a soft reset, a hard reset, or a factory reset. The soft and hard  
resets preserve all data stored in the file system. Contact a Honeywell technical support representative  
for more information on how to perform a factory reset.  
Soft Reset (Warm Boot)  
A soft reset re-boots the device and preserves any objects created in RAM. You would perform a soft  
reset when:  
• the terminal fails to respond.  
• after installing some software applications.  
• after making changes to certain system settings, such as network cards.  
ALT  
CTRL  
ENT  
1. Press and hold the CTRL  
+ ENTER  
keys for approximately 5 seconds.  
2. The decode and scan LEDs flash for approximately three seconds as the terminal resets.  
3. When the reset is complete, the Home screen displays.  
Hard Reset (Cold Boot)  
A hard reset re-boots the device and closes any open applications running in RAM at the time of the  
reset.  
ALT  
CTRL  
ESC  
1. Press and hold the CTRL  
+ ESC  
keys for approximately 5 seconds.  
2. The decode and scan LEDs light for approximately 3 seconds.  
3. The terminal re-initializes.  
Factory Reset  
Contact a Honeywell technical support representative for information on how to perform a factory reset.  
Suspend Mode  
The terminal goes into Suspend Mode automatically when the terminal is inactive for a programmed  
period of time. You can program this time on the Advance tab of the Power System Setting; see Power  
To put the terminal into Suspend Mode manually, press the Power key  
To wake the terminal from Suspend Mode, press the Power key  
and the screen turns off.  
SCAN  
or SCAN key  
.
Note: You should always put the terminal in suspend mode before removing the battery door. For information on  
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3
Hardware Overview  
Standard Configurations for the 99EX Models Intended for Use in Potentially  
Explosive Atmospheres  
WLAN & WPAN  
WLAN, WPAN & Camera  
• Microsoft Windows Embedded Handheld  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
6.5 Classic  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• Extended 3.7V Li-ion rechargeable battery  
• Extended 3.7V Li-ion rechargeable battery  
pack  
pack  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• 802.11a/b/g/n and Bluetooth  
• 802.11a/b/g/n and Bluetooth  
• 3.1 megapixel auto control color camera  
WLAN, WPAN, with GPS  
WLAN, WPAN, with GPS & Camera  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• OMAP3715 (1Ghz)  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• Extended 3.7V Li-ion rechargeable battery  
• Extended 3.7V Li-ion rechargeable battery  
pack  
pack  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• 802.11a/b/g/n and Bluetooth  
• GPS  
• 802.11a/b/g/n and Bluetooth  
• GPS  
• 3.1 megapixel auto control color camera  
WLAN, WPAN, & WWAN  
WLAN, WPAN, & WWAN with GPS  
• Microsoft Windows Embedded Handheld  
6.5 Professional  
• Microsoft Windows Embedded Handheld  
6.5 Professional  
• OMAP3715 (1Ghz)  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• Extended 3.7V Li-ion rechargeable battery  
• Extended 3.7V Li-ion rechargeable battery  
pack  
pack  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• 802.11a/b/g/n, Bluetooth, and GSM/  
• 802.11a/b/g/n, Bluetooth, and GSM/  
HSPA+  
HSPA+  
• GPS  
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WLAN, WPAN, WWAN with GPS & Camera  
WLAN, WPAN, & WWAN  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• OMAP3715 (1Ghz)  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• Extended 3.7V Li-ion rechargeable battery  
• Extended 3.7V Li-ion rechargeable battery  
pack  
pack  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• 802.11a/b/g/n, Bluetooth, and GSM/  
• 802.11a/b/g/n, Bluetooth, and GSM/CDMA  
HSPA+  
• GPS  
• 3.1 megapixel auto control color camera  
WLAN, WPAN, WWAN with GPS & Camera  
WLAN, WPAN, & WWAN with GPS  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• OMAP3715 (1Ghz)  
• Microsoft Windows Embedded Handheld  
6.5 Classic  
• OMAP3715 (1Ghz)  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• 512MB RAM X 1GB Flash  
• Four keyboard options  
• Extended 3.7V Li-ion rechargeable battery  
• Extended 3.7V Li-ion rechargeable battery  
pack  
pack  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• Adaptus Imaging Technology: N5603ER/  
SR/HD or N5600ER/SR/HD image engines  
• 802.11a/b/g/n, Bluetooth, and GSM/CDMA  
• GPS  
• 802.11a/b/g/n, Bluetooth, and GSM/  
HSPA+ or GSM/CDMA  
• GPS  
• 3.1 megapixel auto control color camera  
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Peripherals for the 99EX  
Each of the following items is sold separately to enhance the capabilities of your Dolphin terminal.  
Dolphin 99EX peripherals are not designed for use in hazardous locations.  
!
Dolphin HomeBaseDevice  
The Dolphin HomeBase device is a charging and communication cradle supporting both RS232 and  
USB communications, which enables the terminal to interface with the majority of PC-based enterprise  
systems. The USB host port is Hi-Speed 2.0v compliant. This device also contains an auxiliary battery  
well that charges a spare Honeywell extended Li-ion battery.  
Dolphin Mobile Base Device  
The Dolphin Mobile Base device is a charging and communication cradle designed specifically for in-  
premise and in-transit data collection applications. It features a flexible mounting bracket and a cigarette  
lighter adapter to adapt it to your environment.  
The serial connector supports RS232 communication and power out to peripheral devices, such as  
handheld scanners. The USB port is client Hi-Speed 2.0v compliant. You can connect the base to a  
peripheral device, such as a memory stick or to a printer using a standard USB cable.  
Dolphin eBaseDevice  
The Dolphin Ethernet (eBase) device enables a single 99EX mobile computer to communicate with a  
host device over an Ethernet network. In addition, the ebase is equipped with a USB host port that is Hi-  
Speed 2.0v compliant, which enables the terminal to interface with the majority of PC-based enterprise  
systems. This device also contains an auxiliary battery well that charges a spare Honeywell extended Li-  
ion battery.  
Dolphin Net BaseDevice  
The Dolphin Net Base device enables up to four 99EX mobile computers to communicate with a host  
device over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for  
connection to an additional device such as a printer, workstation, eBase, or another Net Base.  
Dolphin ChargeBase  
The Dolphin ChargeBase is a 4-slot charging cradle that holds, powers, and charges terminals.  
Dolphin QuadChargerDevice  
The Dolphin QuadCharger device is a 4-slot charging station for standard extended battery packs. For  
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Accessories for the 99EX  
Each of the following items is sold separately to enhance your terminal’s capabilities.  
Note: When using accessories where the terminal is worn on the body, the terminal’s touch panel must face away  
from the body.  
Dolphin Mobile Charger  
The Dolphin Mobile Charger is a charging cable that connects the terminal directly to a 12 Volt DC power  
source, such as a cigarette lighter port inside a vehicle, eliminating the need for a cradle. Intelligent bat-  
tery technology on-board the terminal ensures proper charging. The Dolphin 99EX Mobile Charger is an  
ideal low-cost charging solution for in-transit mobile applications.  
The Dolphin Mobile Charger is not designed for use in hazardous locations.  
!
Communication/Charging Cables  
Dolphin communication/charging cable kits are an all-in-one solution for mobile applications. Each cable  
kit powers the terminal, charges its main battery, and communicates with host or peripheral devices with-  
out the need for a cradle. Cable kits can support RS232, USB client, and USB host communications.  
U.K. or European power cords are available.  
Dolphin communication and charging cables are not designed for use in hazardous locations.  
!
Storage Holster  
Holsters provide convenient storage for terminals in mobile environments. The holsters feature a front  
pocket that holds an extra battery, a side loop to hold an extra stylus, and a belt loop to secure the holster  
to a belt. The standard 99EX holster includes two additional stylus loops on the front of the holster.  
Protective Enclosure  
Protective enclosures help seal and protect terminals from damage while providing full access to all ter-  
minal parts and features. These enclosures feature a swivel clip on the back that enables you to secure  
the enclosure to a belt. Enclosures also come with an adjustable shoulder strap for added convenience.  
Stylus Kits  
Each Dolphin is shipped with a stylus and a stylus tether used to secure the stylus to the terminal to pre-  
vent loss. Kits containing three styli and three tethers are available for purchase. When ordering specify  
your Dolphin model number to ensure the correct stylus selection.  
Battery Pack  
The rechargeable battery pack provides the main power for the terminal. For more information, see  
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Front Panel: 99EX  
Note: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all  
99EX models unless otherwise indicated.  
Note: Dolphin 99EX Models intended for use in  
potentially explosive atmospheres include an  
additional information.  
Note: The illustrations above show the 55-Key Full Alpha/Numeric Keyboard option. For a complete overview of the  
For a description of each callout, see Front Panel Features for the 99EX on page 3-5.  
Front Panel Features for the 99EX  
Blue Modifier Key  
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Front Speaker  
General Notification LED  
The light emitting diode (LED) located above the top right corner of the LCD display flashes  
and illuminates during resets, scanning/imaging, and taking a picture. This LED can be  
programmed by various software applications.  
Charge Indicator LED  
The light emitting diode (LED) located above the top left corner of the LCD display illuminates  
when the Power Tools BattMon application is enabled and the device is on AC charge. For  
more information, consult the Dolphin Power Tools User’s Guide for Windows Embedded  
Handheld 6.5.  
Microphone  
The integrated microphone that provides audio input for handset and speakerphone voice  
Navigation Keys  
The centrally located navigation keys enable you to move and position the cursor through  
software programs. The up and down arrows are programmed to perform specific functions  
when pressed in combination with the Blue and Red modifier keys. For more details, see Using  
Power Key  
The power key  
located at the lower left corner of the keypad puts the terminal in Suspend  
Recessed Keyboard  
There are three keyboard options: a 34-key alpha/numeric keyboard, a 43-key alpha/numeric  
keyboard or a 55-key full alpha/numeric keyboard. For a complete overview of each keyboard,  
Red Modifier Key  
SCAN Key  
The SCAN key is centrally located for easy access with the right or left hand. When pressed,  
the SCAN key activates the scanner/imager. The SCAN key also functions as a system wake-  
up control for the terminal.  
Touch Panel Display  
The color 3.7 inch liquid crystal display (LCD) touch panel is covered with an industrial,  
protective lens for greater durability. The video graphic array (VGA) display resolution is  
480 X 640.  
The color LCD (16 bit RGB) uses thin film transistor (TFT) technology. The touch panel  
backlight illuminates when the screen is touched, but not when the Backlight key is pressed.  
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The touch panel can be activated by the stylus (included with the terminal) or a finger. For more  
Back Panel: 99EX  
Note: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all  
99EX models unless otherwise indicated.  
Hand Strap Hook  
Battery Door Release  
For a description of each callout, see Back Panel Features for the 99EX on page 3-7.  
Back Panel Features for the 99EX  
Battery Door  
The battery door secures the main battery pack in the terminal’s battery well. For information  
Color Camera  
The 3.1-Megapixels Resolution color camera provides easy picture capture with Automated  
Camera Control (ACC). Additional features include automated picture profiles and an  
Application Programming Interface (API).  
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Fastener for the Stylus Tether  
The Stylus Tether helps prevent accidental loss when the stylus is not stored in the stylus slot.  
A stylus tether is a coiled, elastic cord that tethers the stylus to the terminal. Secure one end  
of the cord to the back panel of the terminal and the other end to the stylus.  
Flashlight/Camera Flash  
The flashlight/camera flash is located on the back panel of the terminal. When used as a  
Flashlight, press the Blue key +  
key to turn the flashlight on or off. When used as a  
Camera Flash with the terminal’s color camera, the flash is controlled by the camera  
application.  
Hand Strap  
The terminal comes with a removable, elastic hand strap.  
Image/Scan Engine Window  
The available image engines read and decode linear, stacked linear (e.g., PDF417), and 2D  
matrix bar code symbologies. The available image engines contain a laser aimer for greater  
accuracy. The laser apertures for the imaging engines’ laser aimers are contained behind this  
Memory Card Socket and SIM Card Socket  
The memory card socket provides the user with the option to expand the terminal’s memory  
capacity using microSD or microSDHC memory interfaces. The expansion socket is located  
under the main battery in the battery well.  
Note: Honeywell recommends the use of Single Level Cell (SLC) industrial grade microSD or  
microSDHC memory cards with Dolphin terminals for maximum performance and durability.  
Contact a Honeywell sales representative for additional information on qualified memory card  
options.  
The card socket for the Subscriber Identity Module (SIM) is also located under the main battery  
additional information.  
When the protective SIM/memory card door, battery pack, and the battery door are properly  
installed, the memory card is sealed against moisture and particle intrusion, read/write data is  
Rear Speaker  
The integrated rear speaker sounds audio signals as you scan bar code labels and enter data.  
The integrated speaker also supports playback of wave and MP3 files, software mixer, and  
Speakerphone for WWAN/GSM audio. The operating frequency range is 600-3000Hz at  
>90dB.  
Stylus Slot  
The stylus is used to operate the touch panel. The back panel of the terminal features a storage  
slot to hold the stylus when not in use. The stylus features a special tip for added accuracy and  
ease of use.  
Stylus for Dolphin 99EX with WLAN  
Stylus for Dolphin 99EX with WWAN  
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Side Panels: 99EX  
The left and the right side panels of the Dolphin contain different features.  
Note: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all  
99EX models unless otherwise indicated.  
Left Side  
Extended Li-ion Battery Door  
Left Button  
By default, the Left Button triggers the scanner/imager. You can reassign the button to launch  
applications or execute commands. For additional information, see Changing Button  
IrDA Port  
The IrDA port enables infrared communication. The maximum data transfer speed is 115 kbps.  
For more information about using this port, see Using the IrDA Port on page 8-2.  
Note: The infrared LED aperture is located behind the IrDA Port window.  
Right Side  
Lower Volume | Raise Volume  
Extended Li-ion Battery Door  
Right Button  
By default, the Right Button triggers the scanner/imager. You can reassign the button to launch  
applications or execute commands. For additional information, see Changing Button  
Volume Control Button  
Press the top or bottom of the volume button to raise or lower the volume of the active speaker.  
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Bottom Panel: 99EX  
Pin  
Description  
2
1
4
3
6
5
8 10  
12 14 16 18  
11 13 15 17  
1
GND  
2
GND  
3
USBC_DET  
USBC_D-  
RTS  
7
9
4
5
6
USBC_D+  
DTR  
7
8
SPK  
9
Audio_GND  
MIC  
10  
11  
12  
13  
14  
15  
16  
17  
18  
CTS  
USBH_D-  
5V_OUT  
USBH_D+  
TXD  
RXD  
VCC  
VCC  
Note: Signals referenced are for a DTE device.  
I/O Connector  
The I/O connector powers the terminal, charges the main battery, and facilitates communication. All Dol-  
phin peripherals are designed to work exclusively with this connector.  
The I/O connector supports RS232 and high speed USB v2.0 communication. For RS232, the maximum  
communication speed is 115.2 Kbps with seven baud rate settings. For USB, the communication speed  
is up to 480 Mbps.  
I/O Power Out  
The I/O connector also provides power out (to peripheral devices) +5V at 500mA. This means that,  
with the proper cable, the terminal can power another device. By default, power out is disabled, but the  
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Using the Touch Panel  
Honeywell defines proper use of the terminal touch panel as using a screen protector and proper stylus.  
Screen protectors maintain the ongoing integrity (i.e., prevent scratching) of the touch panel, which is  
why their use is recommended for applications that require a high to medium level of interface with the  
touch panel, such as signature capture for proof of delivery.  
Honeywell advocates the use of screen protectors on all Dolphin devices. We recommend implementing  
a screen protector replacement program to ensure that screen protectors are replaced periodically when  
signs of damage/wear are noticeable. Replacement screen protectors can be purchased directly from  
Honeywell. Please contact a Honeywell sales associate for details.  
Honeywell also mandates use of a proper stylus, which is one that has a stylus tip radius of no less than  
0.8 mm. Use of the Honeywell stylus included with the terminal is recommended at all times.  
Honeywell warranty policy covers wear on the touch panel for the first twelve (12) months if a screen pro-  
tector is applied and an approved stylus is used for the 12 month duration covered by the warranty.  
Installing a Screen Protector  
Dolphin terminals ship with a screen protector already installed. You will need to replace the screen pro-  
tector at regular intervals.  
1. After the current screen protector has been removed from the touch panel, clean the touch panel  
thoroughly with a clean, non-abrasive, lint-free cloth. Make sure there is no debris on the touch  
panel.  
2. Align the exposed section of the protector with the bottom edge of the touch panel. Make sure that  
the screen protector is flush with each side of the touch panel. To reposition, lift up gently and  
reapply.  
3. Press the screen protector firmly and carefully across the surface of the touch panel as you peel  
away the backing.  
4. If necessary, smooth out any air pockets or bumps.  
Batteries  
There are three types of battery power: the main battery pack installed in the back panel, the backup  
battery located inside the terminal and the Real Time Clock (RTC) battery located inside the terminal.  
They are designed to work together to prevent data loss when the terminal is in use over long periods.  
All batteries must be completely charged before using a Dolphin terminal for the first time!  
Note: The RTC battery will preserve the Real Time Clock 60 days after the main battery and internal backup battery  
are fully depleted.  
Main Battery Pack  
We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Dolphin 99EX model terminals intended for use in potentially explosive atmospheres are designed for  
use only with standard battery pack model 99EX-BTSC (Li-poly 3.7V, 11.3 watt hour) or extended bat-  
tery pack model 99EX-BTEC (Li-ion 3.7V, 18.5 watt hour) manufactured for Honeywell International Inc.  
3 - 11  
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Note: Replace only with battery pack model 99EX-BTSC (PN 99EX-BTSC-2) or 99EX-BTEC (PN 99EX-BTEC-2)  
manufactured for Honeywell International Inc.  
The standard or extended battery pack is the primary power source for the terminal. The Li-poly and Li-  
ion battery packs are designed to operate in a temperature range of -10° to 50°C (14° to 122°F).  
CAUTION - Read the Guidelines for Battery Pack Use and Disposal on page 3-14 and all cautionary markings  
!
on the battery, charging peripheral, or device using the battery before attempting to install, use, or charge the  
battery. Risk of fire and burns if improperly handled. Do not open, crush, heat above 60°C (140°F), or  
incinerate.  
Charging Options  
When the main battery pack is installed in the terminal, use one of the following peripherals:  
When the main battery pack is not installed in the terminal:  
• Place the battery pack in the Auxiliary Battery Well of the Dolphin 99EX HomeBase Device (Model  
For information on how to remove the main battery pack from the terminal, see Replacing the Main  
Note: The communications/charging circuits connected to the equipment provide the transient protection set at a  
level not exceeding 140% of the peak rated voltage value of the IO terminal.  
Charging Time  
The standard 3.7V Li-poly battery pack requires 4 hours to charge completely before initial use. The  
extended 3.7V Li-ion battery pack requires 6 hours to charge completely before initial use. Honeywell  
recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal  
backup battery is fully charged.  
Battery Error Notification  
If your terminal displays the following indicators, replace the main battery pack with a new Honeywell  
battery pack. For information on how to remove the main battery pack from the terminal, see Replacing  
appears in the Title bar at the top of the touch screen.  
• The General Notification LED flashes red.  
• A Notification appears on the Tile bar at the bottom of the touch screen.  
Storing Batteries  
To maintain top performance from batteries, avoid storing batteries outside of the following temperature  
ranges:  
• 14°F to 113°F (-10°C to +45°C) for short term storage of less than one month  
• 32°F to 86°F (-0°C to +30°C) for long term storage  
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Do not store batteries in extremely high humidity. For prolonged storage, do not keep batteries stored in  
a charger that is connected to a power source.  
Guidelines for Battery Pack Use and Disposal  
The following are general guidelines for the safe use and disposal of batteries:  
• Do not disassemble or open crush, bend or deform, puncture or shred.  
• Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose  
to water or other liquids, expose to fire, explosion or other hazard.  
• Improper battery use may result in a fire, explosion or other hazard.  
• We recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery  
may pose a personal hazard to the user.  
• Only use the battery for the system for which it is specified. Do not use a battery in any other manner  
outside its intended use in Dolphin terminals and peripherals.  
• Only use the battery with a charging system that has been qualified with the system per standard IEEE-  
Std-1725-2006. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage,  
or other hazard.  
• Replace the battery only with another battery that has been qualified with the system per this standard,  
IEEE-Std-1725-2006. Use of an unqualified battery may present a risk of fire, explosion, leakage or  
other hazard.  
• Replace defective batteries immediately; using a defective battery could damage the Dolphin terminal.  
• Never throw a used battery in the trash. Promptly dispose of used batteries in accordance with local  
regulations.  
• Do not short-circuit a battery or throw it into a fire; it can explode and cause severe personal injury. Do  
not allow metallic conductive objects to contact battery terminals.  
• If you observe that the Honeywell battery supplied is physically damaged, please send it to Honeywell  
• Avoid dropping the terminal or battery. If the terminal or battery is dropped, especially on a hard  
surface, and the user suspects damage, send it to a Honeywell International Inc. or an authorized  
• If you are not sure the battery or charger is working properly, send it to Honeywell International Inc. or  
an authorized service center for inspection.  
• Excessive discharge can degrade battery performance. Recharge the battery when your terminal  
indicates low battery power.  
• Although your battery can be recharged many times, the battery life is limited. Replace it after the  
battery is unable to hold an adequate charge.  
The following warnings apply to 99EXXXX-XXXXXXXI models (See Approvals by Country on page 1-  
Note: Replace only with battery pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2)  
manufactured for Honeywell International Inc.  
CAUTION - DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY  
WITH THE SAME OR EQUIVALENT TYPE.  
!
ATTENTION - RISQUE D'EXPLOSION SI LA PILE N'EST PAS REMPLACEÉ CORRECTEMENT.  
REMPLACIER UNIQUEMENT PAR UNE PILE DE TYPE IDENTIQUE OU ÉQUIVALENT.  
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The following warnings apply to 99EXXXX-XXXXXXXI models (See Approvals by Country on page 1-  
4.)  
WARNING - EXPLOSION HAZARD - BATTERIES MUST ONLY BE CHANGED IN AN AREA KNOWN TO  
BE NON-HAZARDOUS.  
!
AVERTISSEMENT - RISQUE D'EXPLOSION-AFIN D'EVITER TOUT RISQUE D'EXPLOSION,  
S'ASSURER QUE L'EMPLACEMENT EST DESIGNE NON DANGEREUX AVANT DE CHANGER LA  
BATTER I E.  
Warning: Explosion hazard. Do not disconnect battery unless the area is known to be free of ignitable con-  
centrations.  
!
Warning: Explosion Hazard. Charge or replace the battery only in an area known to be non-hazardous.  
!
Warning: Explosion Hazard. Do not replace components unless power has been switched off or the  
area is known to be non-hazardous.  
!
Warning: Substitution of any components may impair suitability.  
!
Warning: Explosion Hazard. Do not use external connectors in areas known to be hazardous.  
!
Warning: Explosion Hazard. Do not use the terminal in areas known to be hazardous if the I/O cover is  
damaged, missing or not properly installed (e.g., missing M2 screws).  
!
Warning: Explosion Hazard. Do not use the terminal in areas known to be hazardous if the terminal is  
damaged, for example: a crack in the display or enclosure, missing keypad buttons or side buttons, or the  
!
terminal battery well seal is missing or cracked.  
Internal Backup Battery  
Located inside the terminal is a 3.6 Volt nickel metal hydride (NiMH) backup battery. The backup battery  
prevents the terminal from being reset if you need to replace the main battery pack. It retains RAM data  
during the battery pack exchange. A fully charged backup battery provides 30 minutes of backup time.  
the battery door. Once the battery door is removed, wait at least 3 seconds before removing the main  
battery. This process allows the device to shut down properly and maintain memory during the battery swap.  
If at any time the backup battery becomes fully discharged of power (e.g., the terminal is left without the  
main battery pack for more than 30 minutes), the terminal resets when power is supplied. All files are  
retained, but you may need to restart any running applications. In addition, a fully discharged backup  
battery requires a minimum of 24 hours of charging time to reach a full charge.  
Note: Data and programs stored in Flash memory are not lost even if the internal backup battery fails.  
Charging  
The internal backup battery and the RTC battery are powered by the main battery pack. Therefore,  
charging the internal batteries requires a charged main battery pack be installed in the terminal and the  
terminal be connected to a charging device.  
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The internal backup battery must be fully charged before using the terminal for the first time. Honeywell  
recommends charging the Dolphin terminal for at least 24 hours prior to initial use to ensure the internal  
backup battery is fully charged. After that, if the internal backup battery becomes fully discharged of  
power, it requires a minimum of 24 hours of charging time to function normally.  
Guidelines for Use  
Follow these guidelines to maximize the life of the internal backup battery:  
• Keep a charged battery pack in the terminal; the backup battery prematurely discharges if there is not  
at least a partially charged battery in the terminal.  
• Keep the terminal connected to power when the terminal is not in use.  
Managing Battery Power  
Letting the backup battery become fully discharged causes the terminal to lose all data in RAM. Honey-  
well recommends, you keep a charged battery pack in the terminal at all times to help prevent data loss.  
The internal battery discharges prematurely if there is not at least a partially charged battery in the termi-  
nal. When you remove a battery pack, insert another charged battery pack in the terminal immediately.  
Default Critical and Low Battery Points  
When the terminal is running on battery power (as opposed to external power), warnings are displayed  
when the battery reaches critical and low battery points. The warning points are determined by the fol-  
lowing registry entry:  
[HKEY_LOCAL_MACHINE\ControlPanel\Power]  
There are two DWORD values in this registry entry: MedState and LowState.  
The default values for these entries are as follows:  
MedState=25%  
This sets the Low Battery point to 25%. When the battery hits the percentage charge specified  
here, the user is notified.  
LowState=10%  
This sets the Critical Battery point to 10%. When the battery hits the percentage charge  
specified here, the user is notified.  
Note: Warnings do not appear when the terminal is on external power.  
Setting Critical and Low Battery Points  
Developers can reset the battery parameters in the registry from 0 (no warning) to 99 (would nearly  
always warn). You can review and set these battery points in the RegEdit Power Tool.  
1. Tap  
> Power Tools > RegEdit.  
2. Drill down to HKEY_LOCAL_MACHINE > ControlPanel > Power.  
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3. Tap the Value Name to change the Value Data.  
You can reset the Value Data from 0 (no warning) to 99 (would nearly always warn).  
4. Tap OK to save changes.  
able for download at www.honeywellaidc.com.  
Checking Battery Power  
1. Tap  
> Settings > System  
2. Tap Power to view the power status of the main battery and backup battery or tap Battery to view  
detailed information on the installed battery pack.  
Note: The Backup Battery gauge registers either 0% or 100%. The percentage is not an indication of the level  
of charge remaining on the backup battery. An installed and functional battery registers 100%. A total  
discharge or a battery error registers 0%.  
For additional information on Advanced Power Settings, see page 7-16.  
For additional information on the Battery Log Configuration, see page 7-10.  
System Resets  
Hardware Maintenance  
When needed, clean the image engine window and the LCD display with a clean, non-abrasive, lint-free  
cloth. The terminal can be cleaned with a damp cloth.  
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Installing a Memory Card  
!
install a card.  
Step 5  
Step 6  
Honeywell recommends the use of Single Level Cell (SLC) industrial  
grade microSD or microSDHC memory cards with Dolphin terminals for  
maximum performance and durability. Contact a Honeywell sales repre-  
sentative for additional information on qualified memory card options.  
Note: Format all microSD/SDHC cards before initial use.  
To install a memory card:  
1. Press the Power key  
to put the terminal in Suspend Mode.  
2. Release the hand strap hook near the speaker on the back panel of  
the terminal.  
3. Remove the battery door.  
4. Wait at least 3 seconds, and then remove the battery.  
Step 7  
5. Remove the T6 TORX® screw securing the protective door closed.  
6. Lift up the lower left corner of the door to access the memory  
socket.  
7. Unlock the access door to the memory socket by sliding the door  
toward the IrDA port side of the terminal.  
Step 8  
Step 9  
8. Lift the door up to expose the socket.  
9. Slide the microSD or microSDHC card into the door of the socket.  
Note: Make sure the interface on the memory card is connected to the interface  
in the socket; align the notch on the card with the notch of the socket.  
10. Close and lock the access door.  
11. Close the protective door over the memory socket. Install and  
tighten the T6 screw to secure the door closed.  
12. Install the battery and the battery door. Reattach the hand strap to  
the terminal.  
13. Press the Power key or SCAN key to wake the terminal.  
Installing a SIM Card  
Step 10  
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4
Using the Scan Image Engine  
Overview  
The Dolphin terminal houses a compact image engine that instantly reads popular 1D and 2D bar codes  
and supports omni-directional aiming and decoding for greater flexibility in real-world settings. The  
image engine can also capture black and white digital images, such as signatures and pictures of dam-  
aged inventory.  
With the latest CMOS-based technology, the engine works like a digital camera and enables black and  
white digital image capture, signature capture, and reading of OCR characters.  
Angled Imaging  
All imagers are installed at a 25 degree downward-facing angle for enhanced comfort and maneuverabil-  
ity while scanning.  
Laser Safety  
N5603 Beam Divergence Angle  
Engines  
Horizontal Beam Divergence Angle  
(degrees)  
Vertical Beam Divergence Angle  
(degrees)  
18.1  
13.1  
14.3  
9.9  
N5603SR/HD  
N5603ER  
LED Safety  
Image Engine Specifications  
Engines  
1D  
2D  
Image Capture  
Aiming Pattern  
Omni-Directional Aiming  
Y
Y
Y
Y
N5603SR/ER/HD  
Y
Y
Y
Y
N5600SR/ER/HD  
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Depth of Field  
The depth of field measurements used the following parameters:  
• Distances are measured from the front of the engine.  
• +23°C (+73°F), 0 lux  
• Photographic quality codes  
Focus  
N5603/N5600  
N5603/N5600  
N5603/N5600  
High Density (HD)  
Standard Range (SR)  
Extended Range (ER)  
Symbology  
Distance (in/cm) Delta  
Distance (in/cm)  
Delta  
(in/cm)  
Distance (in/cm)  
Delta  
(in/cm)  
(in/cm)  
Near  
Far  
Near  
Far  
Near  
Far  
3 mil  
C39/128  
2.0  
(5.1)  
3.4  
(8.6)  
1.4  
(3.6)  
-
-
-
-
-
-
5 mil  
C39/128  
1.4  
(3.6)  
4.8  
(12.2)  
3.4  
(8.6)  
2.7  
(6.9)  
6.3  
(16.0)  
3.6  
(9.1)  
5.4  
(13.7)  
9.0  
(22.9)  
3.6  
(9.1)  
7.5 mil  
C39/128  
1.4  
(3.6)  
5.6  
(14.2)  
4.2  
(10.7)  
2.5  
(6.4)  
9.2  
(23.4)  
6.7  
(17)  
4.2  
(10.7)  
12.6  
(32.0)  
8.4  
(21.3)  
10 mil  
C39/128  
1.4  
(3.6)  
5.5  
(14.0)  
4.1  
(10.4)  
1.6  
(4.1)  
13.2  
(33.5)  
11.6  
(29.5)  
3.1  
(7.9)  
17.2  
(43.7)  
14.1  
(35.8)  
15 mil  
C39/128  
1.3  
(3.3)  
7.8  
(19.8)  
6.5  
(16.5)  
1.8  
(4.6)  
19.0  
(48.3)  
17.2  
(43.7)  
2.4  
(6.1)  
20.9  
(53.1)  
18.5  
(47.0)  
20 mil  
C39/128  
2.3  
(5.8)  
9.2  
(23.4)  
6.9  
(17.5)  
2.2  
(5.6)  
20.1  
(51.1)  
17.9  
(45.5)  
2.9  
(7.4)  
24.0  
(61.0)  
21.1  
(53.6)  
100% UPC  
1.9  
(4.8)  
7.1  
(18)  
5.2  
(13.2)  
1.8  
(4.6)  
16.5  
(41.9)  
14.7  
(37.3)  
2.7  
(6.9)  
19  
(43.3)  
16.3  
(41.4)  
5 mil  
PDF417  
1.4  
(3.6)  
4.8  
(12.2)  
3.4  
(8.6)  
2.6  
(6.6)  
5.2  
(13.2)  
2.6  
(6.6)  
6.1  
(15.5)  
7.4  
(18.8)  
1.3  
(3.3)  
6.7 mil  
PDF417  
1.4  
(3.6)  
4.8  
(12.2)  
3.4  
(8.6)  
2.0  
(5.1)  
6.5  
(16.5)  
4.5  
(11.4)  
4.7  
(11.9)  
9.8  
(24.9)  
5.1  
(13.0)  
10 mil  
PDF417  
1.7  
(4.3)  
6.2  
(15.7)  
4.5  
(11.4)  
1.5  
(3.8)  
11.0  
(27.9)  
9.5  
(24.1)  
2.4  
(6.1)  
15.0  
(38.1)  
12.6  
(32.0)  
5 mil  
MicroPDF  
1.8  
(4.6)  
3.4  
(8.6)  
1.6  
(4.1)  
-
-
-
-
-
-
5 mil  
Data Matrix  
1.9  
(4.8)  
3.1  
(7.9)  
1.2  
(3.0)  
-
-
-
-
-
-
10 mil Data  
Matrix/Aztec  
1.7  
(4.3)  
5.3  
(13.5)  
3.6  
(9.1)  
2.2  
(5.6)  
7.9  
(20.1)  
5.7  
(14.5)  
5.1  
(13.0)  
10.5  
(26.7)  
5.4  
(13.7)  
20 mil  
Data Matrix  
2.1  
(5.3)  
7.8  
(19.8)  
5.7  
(14.5)  
2.0  
(5.1)  
15.3  
(38.9)  
13.3  
(33.8)  
3.6  
(9.1)  
18  
(45.7)  
14.4  
(36.6)  
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10 mil QR  
20 mil QR  
3.3  
5.0  
1.7  
2.2  
7.1  
4.9  
4.3  
10.6  
6.5  
(8.4)  
(12.7)  
(4.3)  
(5.6)  
(18.0)  
(12.4)  
(10.9)  
(26.9)  
(16.5)  
2.2  
(5.6)  
7.9  
(20.1)  
5.7  
(14.5)  
2.2  
(5.6)  
15.5  
(39.4)  
13.3  
(33.8)  
2.4  
(6.1)  
19.6  
(49.8)  
17.6  
(44.7)  
32 mil  
Maxicode  
2.4  
(6.1)  
8.6  
(21.8)  
6.2  
(15.7)  
2.5  
(6.4)  
17.0  
(43.2)  
14.5  
(36.8)  
3.9  
(9.9)  
23.2  
(58.9)  
19.5  
(49.5)  
Supported Bar Code Symbologies  
Symbology Type  
1D Symbologies  
Symbology Name  
Codabar  
ISBT 128  
Codablock F  
Code 3 of 9  
Code 11  
Matrix 2 of 5  
MSI Plessey  
Code 32 Pharmaceutical (PARAF)  
Code 93  
Code 128  
Straight 2 of 5 IATA  
Straight 2 of 5 Industrial  
Telepen  
EAN with Add-On  
EAN with Extended Coupon Code  
EAN-8  
Trioptic Code  
UPC with Add On  
UPC-A  
EAN-13  
GS1-128  
UPC-E  
GS1 Databar  
Interleaved 2 or 5  
2D Symbologies  
Aztec  
Codablock A  
Codablock F  
GS1 Databar  
MaxiCode  
Micro PDF  
PDF417  
QR Code  
Data Matrix  
Composite Codes  
OCR  
UPC/EAN  
UCC/EAN  
GS1 Databar  
MICR (E 13 B) and SEMI Font  
OCR-A  
OCR-B  
Postal Codes  
Postnet and most international 4-state codes  
Australian Post  
British Post  
Canadian Post  
China Post  
Japanese Post  
KIX (Netherlands) Post  
Korea Post  
Planet Code  
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Decoding  
The terminal supports two types of image decoding for use in various bar code reading and imaging  
applications: full-area imaging and Advanced Linear Decoding (ALD).  
Full-Area Imaging  
Full-area imaging provides omni-directional reading of linear and non-linear 1D and 2D bar codes, OCR,  
signature capture, and picture taking. When reading all bar code types using full-area imaging, a positive  
read can be obtained from many positions; see Aiming Options on page 4-4. To achieve the best read,  
the aiming beam should be centered horizontally across the bar code.  
ALD  
ALD provides fast reading of linear and stacked linear bar codes. To achieve a positive read when read-  
ing linear 1D and PDF417 bar codes, the green aiming beam should be centered horizontally across the  
bar code. When ALD is enabled, the reader does not read matrix or postal codes.  
To Decode a Bar Code  
The aiming beam should be oriented in line with the bar code to achieve optimal decoding. A range  
of 4-10 inches (10-25 cm) from the bar code is recommended.  
1. Tap  
> Demos  
> Scan Demo  
.
2. Point the Dolphin terminal at the bar code.  
3. Project the aiming beam or pattern by pressing and holding one of the following:  
• the SCAN key (all models) or  
• one of the terminal’s side buttons (all models).  
4. The scan LED lights red.  
6. When the bar code is successfully decoded, the decode LED lights green and the terminal beeps.  
7. The bar code information is entered into the application in use.  
Aiming Options  
The aiming beams are smaller when the terminal is held closer to the code and larger when it is farther  
from the code. Symbologies with smaller bars or elements (mil size) should be read closer to the unit  
whereas symbologies with larger bars or elements (mil size) should be read farther from the unit.  
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N5603 Red High-Vis Aiming Pattern  
If your Dolphin terminal is configured with a 5603 imager, high-vis aimers frame the bar code for more  
N5600 Green Aiming Beam  
Linear Bar Code  
2D Matrix Symbol  
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Capturing Images  
The image-capture process is an intuitive, split-second operation for experienced users. By following the  
basic guidelines, new users can easily develop their own technique and, with practice, quickly learn to  
adapt it to different application environments.  
Image Preview  
When the imaging process is initiated, the touch screen displays a preview of the object. This is a live  
video image of what the imager is currently viewing. The live video image has a slightly degraded  
appearance compared to the captured image. This is normal.  
Scan Key  
On all 99EX terminals, the SCAN key captures images.  
File Formats  
File formats supported for image storage include Bitmap (BMP), JPEG (JPG) and Portable Network  
Graphics (PNG). The default file format for images is a grayscale JPG.  
Compression  
Digital images have a maximum image size of 640 x 480 pixels and may have up to a 256 grayscale  
image definition.  
The image quality and related file size are determined by the data compression method used by the soft-  
ware application used to take images. The average size of the image file is approximately 4–8K. How-  
ever, the size of the image depends on the content of the image - the more complex the content, the  
larger the file size.  
Taking an Image  
The following steps are basic guidelines for taking images:  
1. Tap  
> Demos > Imaging Demo  
.
2. Point the Dolphin terminal at the object.  
3. To preview the image, press and hold one of the following:  
• the SCAN key (all models) or  
• one of the terminal’s side buttons (all models).  
4. The touch screen displays a preview of the object, and the decode and scan LEDs light red.  
5. Adjust the terminal’s position until the object appears on the screen the way you want it to appear in  
the image.  
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6. Hold the terminal still and release the SCAN key. The scan and decode LEDs flash red, the screen  
flashes, and the captured image appears on the screen.  
7. Unless otherwise specified by the application in use, the image is saved to the \My Device\My  
Documents folder.  
Enabling the Aimer  
You can enable the aiming pattern for imaging in the Imaging Demo. For details about the aimer, see  
1. Tap  
> Demos > Imaging Demo > Setup menu > Aimer.  
2. The aiming pattern is now enabled for imaging.  
Uploading Images  
Image files can be uploaded to a host workstation via Microsoft ActiveSync and a Dolphin communica-  
tion peripheral or your wireless radio connection.  
Note: Visit the Microsoft Windows 7 web site for information on how to sync your music, pictures, contacts and  
calendars using Device Stage.  
Note: Visit the Microsoft Windows Vista web site for information on how to sync your music, pictures, contacts and  
calendars using Windows Mobile Device Center.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
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5
Using the Color Camera  
Overview  
Dolphin terminals equipped with a 3.1-Megapixels Resolution color camera with Automated Camera  
Control (ACC), and an Application Programming Interface (API) provide easy integration of color picture  
and video capture into business applications. The camera lens and camera flash are located on the back  
panel of the terminal.  
Taking a picture using the Camera Demo tool  
1. Tap  
> Demos  
> Camera Demo  
.
2. Adjust the camera settings using the icon menu at the top of the display screen.  
3. Point the terminal's camera lens at the object you  
want to capture. The camera lens is located on the  
back panel of the terminal.  
Camera Lens  
Flashlight/  
Camera Flash  
4. Center the object in the touch screen display.  
ENT  
5. Press the ENT key  
or tap Snap  
. The  
terminal’s red LED illuminates during picture  
capture.  
Note: Tap the green arrow  
to review or edit your pictures.  
Tap the green box  
screen.  
to exit the picture review/edit  
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Options  
Tap Options > Camera.  
The Camera Options menu appears. There are five tabs of configurable options accessible from the  
Camera Options menu.  
Profile Tab  
Display Tab  
The profile tab allows you to customize your  
camera settings, or chose from several  
predefined profiles designed to provide the  
best picture quality for common tasks.  
Capture Tab  
Caption Tab  
File Tab  
Taking a picture using the Windows Embedded Handheld 6.5 Camera tool  
1. Tap  
> Pictures & Videos > Camera  
2. Point the terminal's camera lens at the object you want to capture. The camera lens is located on the  
back panel of the terminal.  
3. Center the object in the touch screen display.  
ENT  
4. Press the ENT key  
.
5. The touch screen displays the captured photo.  
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Menu  
Tap Menu on the Command Bar to adjust the camera settings, switch to video mode, and access addi-  
tional camera options.  
Item  
Descriptions  
Video  
Activate Video Mode  
Mode  
Set Mode (i.e., Normal, Burst, or Timer)  
Resolution  
Zoom  
Set Picture Resolution (i.e., QVGA, VGA, SVGA, XGA, UXGA, or QXGA)  
Set Zoom (i.e., x1, x2, or x3)  
Flash  
Set Camera Flash On or Camera Flash Off  
Set Focus Off, Focus On, Focus on Trigger, or Fixed-Focus  
Set the brightness setting from +2.0 EV to -2.0 EV in .5 EV increments  
Switch to full screen mode  
Focus  
Brightness  
Full Screen  
Options  
Set Camera Options, Video Options, Slide Show Options or General Options  
Options  
Tap Menu > Options. The Options menu contains four screens:  
General Tab  
Slide Show Tab  
Camera Tab  
Video Tab  
Recording Video  
1. Tap  
> Pictures & Videos > Camera > Menu > Video  
2. Point the terminal's camera lens at the object you want to capture.  
ENT  
3. Press the ENT key  
to start recording.  
4. Tap Stop or press ENT to stop recording.  
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6
Using the Keyboards  
Available Keyboards  
There are four keyboard options in the 99EX series:  
SEND  
END  
SEND  
END  
END  
SEND  
ESC  
ESC  
ESC  
ESC  
Ɓ
Ɓ
SCAN  
Ɓ
Ɓ
SCAN  
SCAN  
SCAN  
TAB  
ENT  
TAB  
ENT  
ENT  
ENT  
TAB  
TAB  
VOL  
PG  
VOL  
PG  
VOL  
PG  
VOL  
PG  
SP  
ABC  
DEF  
+
1
2
3
6
ABC  
DEF  
A
B 1 C2 D3  
G4 H5 I 6  
E
1
2
3
7
8
9
6
3
F1  
F2  
F3  
F4  
F5  
BKSP  
4
7
5
8
0
F
J
GHI  
JKL  
MNO  
GHI  
JKL  
MNO  
WXYZ  
4
5
8
0
6
9
F6  
F7  
F8  
F9  
F10  
4
5
2
DEL  
SFT  
9
#
@
K
L 7 M8 N9  
O
,
*
.
PQRS  
7
TUV  
@
WXYZ  
F11  
F12  
F13  
F14  
F15  
PQRS  
TUV  
@
1
-
(
)
=
+
A
B
G
L
C
D
E
J
#
F1  
F2  
F3  
F4  
F5  
*
.
,
P
Q
R0  
S
T
F16  
F17  
F18  
F19  
F20  
@
F7  
!
$
&
.
, #  
.
, #  
0
F
H
I
F6  
F8  
F9  
F10  
*
*
~
?
U
V
W
X
Y
`
K F11  
MF13 N F14 OF15  
F12  
F1  
F5  
F2  
F3  
F4  
F1  
F5  
F2  
F3  
F7  
F4  
F21  
F22  
F23  
F24  
F25  
-
+
/
\
-
+
/
\
F6  
F7  
F8  
F6  
F8  
;
:
P F16 QF17 R F18 S F19 T F20  
DEL  
BKSP  
SFT  
SP  
;
DEL  
BKSP  
:
SFT  
SP  
BKSP  
SFT  
SP  
;
Z
:
U F21 V F22 WF23 X F24 YF25  
ALT  
CTRL  
ALT  
CTRL  
ALT  
CTRL  
ALT  
CTRL  
ALPHA  
ALPHA  
NUM  
Z
All Keyboards Contain the Following:  
• Backlit for easy viewing in various lighting conditions.  
• Centrally located Scan key for both right- and left-hand operation.  
• Color-coding so you can clearly see the most common keyboard combinations.  
• Function, navigation, and modifier keys.  
Keyboard Combinations  
Common Buttons  
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Using the Function Keys  
Name  
Key  
Function  
Backlight  
Turns the keyboard backlight on and off.  
Flashlight  
Turns the flashlight on and off. The flashlight is located on the back panel  
of the terminal.  
&
Blue  
Backspace  
(BKSP)  
Moves the cursor back one space each time the key is pressed. If you  
are typing text, it deletes the previous character each time it is pressed.  
BKSP  
34-Key  
43-Key  
55-Key  
:
BKSP  
BKSP  
Delete  
(DEL)  
Deletes the next character each time the key is pressed. This key only  
appears on the 34-key and 55-key keypad options.  
DEL  
34-Key  
55-Key  
DEL  
ENT  
ESC  
Enter (ENT)  
Confirms data entry.  
Escape  
(ESC)  
Cancels the current action.  
Power Key  
SCAN Key  
Puts the terminal in and wakes the terminal from Suspend Mode; see  
Activates the scan and “wakes” the terminal from Sleep Mode.  
Its position allows convenient one-handed image-taking and/or bar code  
decoding.  
SCAN  
Space (SP)  
Moves the cursor one space.  
SP  
;
34-Key  
43-Key  
55-Key  
SP  
SP  
Tab  
Moves the cursor to the next tab stop or the next control (on a form).  
TAB  
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Using the Modifier Keys  
Name  
Key  
Function  
ALPHA  
The ALPHA key enables you to toggle between the alpha and numeric  
ALPHA 34-Key  
Blue and  
Red  
The blue and red keys are used in combination with other keys to type  
special characters and perform system functions. Each key modifies only  
the next key pressed.  
Blue  
Red  
Each keyboard is color-coded to indicate the character typed or function  
performed when specific keys are pressed immediately after the blue or  
red modifier key.  
Number  
Lock (NUM)  
The Number Lock key enables you to toggle between the alpha and  
43-Key  
NUM  
Shift (SFT)  
The shift key modifies only the next key pressed; it must be pressed  
before each key you wish to modify. Shift toggles the keyboard between  
uppercase alphabet mode and lowercase alphabet mode.  
34-Key  
43-Key  
55-Key  
SFT  
SFT  
Press the shift key twice to toggle Caps Lock on and off. When Caps  
Lock is toggled on, characters are uppercase; when toggled off,  
characters are lowercase.  
SFT  
Using the Navigation Keys  
Located in the center of each keyboard for easy access with either hand, the navigation keys navigate  
the cursor through application screens.  
Key  
Function  
Moves the cursor up one row or line.  
VOL  
Moves the cursor down one row or line.  
Raises the volume.  
PG  
VOL  
&
&
&
Blue  
Blue  
Red  
Lowers the volume.  
PG  
VOL  
Moves the cursor up one page.  
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Key  
Function  
&
PG  
Moves the cursor down one page.  
Red  
Moves the cursor one character to the right.  
Moves the cursor one character to the left.  
Note: Additional functionality varies according to the application in use.  
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34-Key Alpha/Numeric Keyboard  
SCAN key  
Left Navigation\SEND key  
Right Navigation\END key  
SEND  
END  
ESC  
Escape key  
Backlight\Flashlight key  
Enter key  
Down Navigation key  
Ɓ
SCAN  
Tab key  
Up Navigation key  
TAB  
ENT  
VOL  
PG  
ABC  
DEF  
2
1
3
GHI  
JKL  
MNO  
4
5
8
0
6
9
ALPHA Mode keys  
PQRS  
TUV  
WXYZ  
7
@
.
, #  
*
F3  
F4  
F1  
F5  
F2  
Space key  
Shift key  
Backspace key  
-
+
\
/
F7  
F8  
F6  
DEL  
BKSP  
:
SFT  
SP  
Delete key  
ALPHA key  
;
ALT  
CTRL  
Power key  
ALPHA  
CTRL\ALT key  
Blue key  
Red key  
ALPHA Key  
The ALPHA lock key enables you to toggle between the alpha and numeric keyboard modes. On the 34-  
Key Keyboard, numeric mode is the default. Press the ALPHA key once to switch to ALPHA lock mode.  
Press the ALPHA key again to exit the ALPHA lock mode.  
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34-Key Alpha/Numeric Keyboard Combinations  
Key  
NUM  
Shift-NUM  
ALPHA  
Shift-  
Blue  
Red  
(Default)  
ALPHA  
ESC  
Left  
Escape  
Left  
Left  
Left  
Left  
Send  
(Phone)  
Left  
Scan  
Scan  
Right  
Right  
Right  
Right  
Right  
End (Phone)  
Right  
Backlight  
Toggles Keyboard Backlight On/Off  
Toggles  
Flashlight  
On/Off  
Toggles  
Keyboard  
Backlight On/  
Off  
TAB  
Up  
Tab  
Tab  
Tab  
Tab  
Tab  
Tab  
Up  
Up  
Up  
Up  
Volume Up  
Prior  
Next  
Down  
Down  
Down  
Down  
Down  
Volume  
Down  
Enter  
Return  
1
2
3
4
5
6
7
1
2
3
4
5
6
7
!
@
#
a,b,c  
d,e,f  
g,h,i  
A,B,C  
D,E,F  
G,H,I  
$
%
^
j,k,l  
J,K,L  
m,n,o  
p,q,r,s  
M,N,O  
P,Q,R,S  
&
(ampersand)  
8
8
* (multiply)  
t,u,v  
T,U,V  
W,X,Y,Z  
>
9
9
(
w,x,y,z  
. (period)  
Period  
0
. (period)  
0
>
)
* (multiply)  
@
#
Comma  
, (comma)  
<
, (comma)  
<
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Key  
NUM  
Shift-NUM  
ALPHA  
Shift-  
Blue  
Red  
(Default)  
ALPHA  
F1  
F1  
F1  
F1  
F1  
+
-
F5  
F6  
F7  
F8  
F2  
F2  
F2  
F2  
F2  
F3  
F3  
F3  
F3  
F3  
/
F4  
F4  
F4  
F4  
F4  
\
SFT  
SP  
Shift  
Shift  
Space  
Backspace  
Delete  
Shift  
Space  
Backspace  
Delete  
Shift  
Space  
Backspace  
Delete  
Space  
Backspace  
Delete  
Off/On  
Control  
Blue  
;
Space  
BKSP  
DEL  
Power  
CTRL  
Blue  
Red  
ALPHA  
:
Backspace  
Delete  
Underscore  
Control  
Blue  
Menu  
Blue  
Red  
Red  
Red  
Toggles between ALPHA mode and NUM Lock mode  
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34-Key Numeric (Calculator) Keyboard  
SCAN key  
Left Navigation\SEND key  
Right Navigation\END key  
SEND  
END  
ESC  
Escape key  
Tab key  
Backlight\Flashlight key  
Enter key  
Down Navigation key  
Ɓ
SCAN  
TAB  
ENT  
VOL  
PG  
Up Navigation key  
ABC  
DEF  
8
7
9
GHI  
JKL  
MNO  
4
5
2
6
3
PQRS  
TUV  
@
WXYZ  
1
.
, #  
0
*
F3  
F7  
F4  
F1  
F5  
F2  
Space key  
Shift key  
-
+
Backspace key  
\
/
F8  
F6  
DEL  
BKSP  
:
SFT  
SP  
Delete key  
ALPHA key  
;
ALT  
CTRL  
ALPHA  
Power key  
CTRL\ALT key  
Blue key  
Red key  
ALPHA Key  
The ALPHA lock key enables you to toggle between the alpha and numeric keyboard modes. On the 34-  
Key Keyboard, numeric mode is the default. Press the ALPHA key once to switch to ALPHA lock mode.  
Press the ALPHA key again to exit the ALPHA lock mode.  
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34-Key Numeric (Calculator) Keyboard Combinations  
Key  
NUM  
Shift-NUM  
ALPHA  
Shift-  
Blue  
Red  
(Default)  
ALPHA  
ESC  
Left  
Escape  
Left  
Left  
Left  
Left  
Send  
(Phone)  
Left  
Scan  
Scan  
Right  
Right  
Right  
Right  
Right  
End (Phone)  
Right  
Backlight  
Toggles Keyboard Backlight On/Off  
Toggles  
Flashlight  
On/Off  
Toggles  
Keyboard  
Backlight On/  
Off  
TAB  
Up  
Tab  
Tab  
Tab  
Tab  
Tab  
Tab  
Up  
Up  
Up  
Up  
Volume Up  
Prior  
Next  
Down  
Down  
Down  
Down  
Down  
Volume  
Down  
Enter  
Return  
7
8
9
4
5
6
1
7
8
9
4
5
6
1
!
@
#
a,b,c  
d,e,f  
g,h,i  
A,B,C  
D,E,F  
G,H,I  
$
%
^
j,k,l  
J,K,L  
m,n,o  
p,q,r,s  
M,N,O  
P,Q,R,S  
&
(ampersand)  
2
2
* (multiply)  
t,u,v  
T,U,V  
W,X,Y,Z  
>
3
3
(
w,x,y,z  
. (period)  
Period  
0
. (period)  
0
>
)
* (multiply)  
@
#
Comma  
, (comma)  
<
, (comma)  
<
6 - 9  
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Key  
NUM  
Shift-NUM  
ALPHA  
Shift-  
Blue  
Red  
(Default)  
ALPHA  
F1  
F1  
F1  
F1  
F1  
+
-
F5  
F6  
F7  
F8  
F2  
F2  
F2  
F2  
F2  
F3  
F3  
F3  
F3  
F3  
/
F4  
F4  
F4  
F4  
F4  
\
SFT  
SP  
Shift  
Shift  
Space  
Backspace  
Delete  
Shift  
Space  
Backspace  
Delete  
Shift  
Space  
Backspace  
Delete  
Space  
Backspace  
Delete  
Off/On  
Control  
Blue  
;
Space  
BKSP  
DEL  
Power  
CTRL  
Blue  
Red  
ALPHA  
:
Backspace  
Delete  
Underscore  
Control  
Blue  
Menu  
Blue  
Red  
Red  
Red  
Toggles between ALPHA mode and NUM Lock mode  
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43-Key Alpha/Numeric Keyboard  
SCAN key  
Left Navigation\SEND key  
Right Navigation\END key  
END  
SEND  
Escape key  
ESC  
Backlight\Flashlight key  
Enter key  
Down Navigation key  
Ɓ
SCAN  
Tab key  
ENT  
TAB  
VOL  
PG  
Up Navigation key  
1
2
3
F4  
+
A B C D  
E
F1  
F2  
F3  
F5  
F G4 H5 I 6  
J
F6  
F7  
F8  
F9  
F10  
Number (NUM) Mode keys  
7
K L M8 N9  
O
@
F11  
F12  
F13  
F14  
F15  
#
0
*
.
,
T
P Q R S  
F16  
F17  
F18  
F19  
F20  
Space key  
Shift key  
Backspace key  
U V W X  
Y
F21  
F22  
F23  
F24  
F25  
SFT  
SP  
BKSP  
Z
ALT  
CTRL  
Power key  
NUM  
Number (NUM) Lock key  
CTRL\ALT key  
Blue key  
Red key  
Number Lock (NUM) Key  
The Number Lock key enables you to toggle between the alpha and numeric keyboard modes. On the  
43-key keyboard, alpha mode is the default. Press the NUM key once to switch to NUM lock mode. Press  
the NUM key again to exit the NUM lock mode.  
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43-Key Keyboard Combinations  
Key  
ALPHA  
Shift-ALPHA NUM  
Shift-NUM  
Blue  
Red  
(Default)  
ESC  
Left  
Escape  
Left  
Left  
Left  
Left  
Send  
(Phone)  
Left  
Scan  
Right  
Scan  
Right  
Right  
Right  
Right  
End  
(Phone)  
Right  
Backlight  
Toggles Keyboard Backlight On/Off  
Toggles  
Flashlight  
On/Off  
Toggles  
Keyboard  
Backlight On/  
Off  
TAB  
Up  
Tab  
Up  
Up  
Up  
Up  
Volume Up  
(Phone)  
Prior  
Next  
Down  
Down  
Down  
Down  
Down  
Volume  
Down  
(Phone)  
Enter  
Return  
A
B
C
D
E
F
G
H
I
a
b
c
d
e
f
A
B
C
D
E
F
G
H
I
+ (add)  
- (subtract)  
@
F1  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
F11  
1
2
3
!
@
#
g
h
i
4
5
6
$
%
^
J
j
J
K
k
K
@
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Key  
ALPHA  
Shift-ALPHA NUM  
Shift-NUM  
Blue  
Red  
(Default)  
L
l
L
7
8
9
&
F12  
F13  
F14  
F15  
F16  
F17  
F18  
F19  
F20  
F21  
F22  
F23  
M
N
O
P
Q
R
S
T
m
n
o
p
q
r
M
N
O
P
Q
R
S
T
* (multiply)  
(
=
. (period)  
0
>
)
* (multiply)  
s
t
, (comma)  
<
#
U
V
W
u
v
w
U
V
W
;
:
_
(underscore)  
X
x
X
Y
/
\
F24  
F25  
Y
y
SFT  
SP  
Shift  
Space  
Backspace  
z
Shift  
BKSP  
Z
Z
Power  
CTRL  
Blue  
Red  
NUM  
Off/On  
Control  
Blue  
Red  
Control  
Blue  
Menu  
Blue  
Red  
Red  
Toggles between NUM lock mode and ALPHA mode  
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55-Key Full Alpha/Numeric Keyboard  
Right Navigation\END key  
Left Navigation\SEND key  
SCAN key  
ESC  
Escape key  
Tab key  
Backlight\Flashlight key  
Enter key  
Down Navigation key  
Ɓ
SCAN  
ENT  
TAB  
VOL  
PG  
Up Navigation key  
SP  
1
2
3
6
BKSP  
4
7
5
8
0
Space key  
Backspace key  
Delete key  
DEL  
SFT  
9
#
,
*
.
-
(
)
=
+
A
Shift key  
B
G
L
C
D
E
J
F1  
F2  
F3  
F4  
F5  
@
F7  
!
$
&
F
H
I
F6  
F8  
F9  
F10  
~
?
`
K F11  
MF13 N F14 OF15  
F12  
;
:
P F16 QF17 R F18 S F19 T F20  
U F21 V F22 WF23 X F24 YF25  
ALT  
CTRL  
Power key  
Z
CTRL\ALT key  
Blue key  
Red key  
55-Key Keyboard Combinations  
Key  
ESC  
Left  
Normal  
Escape  
Left  
Shift  
Blue  
Red  
Left  
Send  
(Phone)  
Left  
Scan  
Right  
Scan  
Right  
Right  
End  
(Phone)  
Right  
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Key  
Normal  
Shift  
Blue  
Red  
Backlight  
Toggle Keyboard Backlight On/Off  
Toggle  
Flashlight On/  
Off  
Toggle  
Keyboard  
Backlight On/  
Off  
TAB  
Tab  
Up  
Up  
Up  
Volume Up  
Prior  
Next  
Down  
Down  
Return  
Space  
1
Down  
Volume Down  
Enter  
SP  
1
!
1
2
3
1
2
3
2
2
@
#
3
BKSP  
Backspace  
4
4
$
4
5
6
4
5
6
5
5
%
^
6
6
DEL  
Delete  
7
7
&
*
7
8
9
7
8
9
8
8
9
9
(
SHIFT  
Shift  
Period  
. (period)  
>
)
* (multiply)  
. (period)  
0
0
0
0
Comma  
, (comma)  
<
A
B
C
_ (underscore)  
+ (add)  
, (comma)  
A
B
C
a
b
c
F1  
F2  
F3  
- (subtract)  
(
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Key  
D
E
Normal  
Shift  
D
E
Blue  
Red  
F4  
d
e
f
)
=
F5  
F
F
!
F6  
G
H
I
g
h
i
G
H
I
@
F7  
$
F8  
&
F9  
J
j
J
_ (underscore)  
F10  
F11  
F12  
F13  
F14  
F15  
F16  
K
L
k
l
K
L
?
\
M
N
O
P
m
n
o
p
M
N
O
P
/
~
'
;
Q
q
Q
R
S
T
:
F17  
F18  
F19  
F20  
F21  
F22  
F23  
F24  
F25  
R
r
‘ (back quote)  
“ (quotes)  
" (back quotes)  
u or U  
S
s
T
t
U
u
U
V
W
X
Y
V
v
v or V  
W
w
w or W  
x or X  
X
x
Y
y
y or Y  
Power  
CTRL  
Blue  
Off/On  
Control  
Blue  
Menu  
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Key  
Red  
Z
Normal  
Red  
z
Shift  
Z
Blue  
Red  
z or Z  
z or Z  
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7
System Settings  
Overview  
Customized settings are available on the System Settings menu. Tap  
screen opens.  
> Settings and the settings  
Icon  
Description  
Bluetooth  
Clock &  
Alarms  
Set the system clock, date, time and schedule alarms. See Clock & Alarms on page  
Lock  
Password protect the terminal to limit access to the terminal.  
Sounds &  
Notifications  
Set the sound volume, enable or disable sounds for specific actions, set sound  
parameters for system notifications and enable or disable vibrator notification.  
Home  
Customize the look and the information displayed on the Home screen.  
Establishes network connections settings. See Connections Menu on page 8-1.  
Customizes buttons, and set SIP options. See Personal Menu on page 7-3.  
Connections  
Personal  
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Icon  
Description  
System  
Adjusts system settings. See System Menu on page 7-7.  
Microsoft My  
Phone  
Synchronizes your phone’s contacts, calendar, tasks, text messages, music, photos,  
videos, and other documents with your My Phone account at  
http:\\myphone.microsoft.com.  
Clock & Alarms  
The Clock & Alarms settings can be accessed from the Home screen or the Settings Menu.  
1. On the Home screen, tap the line that displays the time and date  
OR  
Tap  
> Settings > Clock & Alarms,  
2. The Clock Settings screen appears. This setting sets the system clock. All scheduled items run  
according to this setting.  
Tap the arrow to the right of the time zone to open the drop down menu. Select the appropriate time  
zone from the menu. Set the correct time and date in the remaining fields and tap OK to save.  
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Personal Menu  
To access the Personal Menu, tap  
sonal Menu.  
> Settings > Personal. The screen opens displaying the Per-  
Icon  
Description  
Buttons  
Program the side buttons to perform specific tasks. See Buttons on page 7-3.  
Owner  
Information  
Enter your contact information (e.g., name, company, address, telephone number  
and E-mail address).  
Phone  
This Phone icon is present on Dolphin models equipped with WWAN radio (GSM/  
UMTS/GPRS/EDGE) capabilities. Tap this icon to set up user parameters. See  
Buttons  
The Buttons setting programs certain keyboard buttons to launch applications or execute commands.  
Enable HotKeys  
Default Buttons setting assignments are inactive until you enable the HotKeys Power Tool.  
Tap  
> Power Tools and tap the HotKeys icon  
once. HotKeys is enabled, and the button  
assignments in the Buttons setting are active.  
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Changing Button Assignments  
1. After HotKeys is enabled, tap  
> Settings > Personal  
> Buttons  
.
Note: The buttons that appear on this window are the only buttons that can be programmed via the Buttons setting.  
You cannot add buttons to this window.  
2. To change button assignment, tap on the name of the button in the Button column, and then select  
a program or command in the Assign a program drop down list.  
3. Tap OK to save.  
4. Press the button to verify that the program is launched or action performed.  
Available Applications  
The Assign a program list contains the applications installed on the terminal. If there is a program  
installed that you would like to see in this list, paste a Shortcut to the program in the \\Windows\Start  
Menu\Programsfolder. For instructions about creating shortcuts, see Using File Explorer on page 7-5.  
Additional Functions  
The Assign a program list also contains the following commands:  
Command  
Description  
<Context Menu> Performs the same function as tap-and-hold to open the context menu for the control.  
<Input Panel>  
<Left Softkey>  
<Scan1>  
Opens the soft input panel.  
Opens the menu or performs the action displayed on the left side of the Command bar.  
Activates the scanner/imager.  
<None>  
Nothing happens when the button is pressed.  
Performs the same function as tapping OK on the screen.  
<OK/Close>  
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Command  
Description  
<Right Softkey>  
<Scan2>  
Opens the menu or performs the action displayed on the right side of the Command bar.  
Activates the scanner/imager.  
<Rotate Screen> Changes the screen orientation from portrait to landscape.  
<Scroll Down>  
<Scroll Left>  
<Scroll Right>  
<Scroll Up>  
Scrolls down in the open application.  
Scrolls left in the open application.  
Scrolls right in the open application.  
Scrolls up in the open application.  
Opens the Start menu.  
<Start Menu>  
Using File Explorer  
If you do not see the program listed, you can either use File Explorer to move the program or ActiveSync  
on the workstation to create a shortcut to the program and place the shortcut in the Start Menu folder.  
Note: We recommend that you Copy and Paste Shortcut so that you do not alter your program configurations by  
accident. Using Copy and Paste Shortcut (as opposed to Cut and Paste) ensures that the program files  
remain where they need to be for the system to find them to perform system functions.  
1. Tap  
> File Explorer  
, and navigate to the program (My Device > Program Files).  
2. Tap and hold on the program, then tap Copy on the pop-up menu.  
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3. Navigate to the Windows folder and open the Start Menu (My Device > Windows > Start Menu >  
Programs), tap and hold a blank area of the window, and tap Paste Shortcut on the pop-up menu.  
Note: If there is no blank space available in the window, tap on Menu > Edit > Paste Shortcut.  
4. Tap  
to verify that the program now appears on the Start menu.  
Using ActiveSync on the Workstation  
Here, you are performing the same basic process as on the terminal, except that you are using the  
Explore utility (Windows Explorer) to copy and paste the shortcut.  
1. Open ActiveSync > Explore and navigate to the program.  
2. Right-click on the program and select Create Shortcut.  
3. Select the shortcut, right-click, and select Cut.  
4. Navigate to the Start Menu folder (Windows > Start Menu > Programs).  
5. Right-click on an empty area and select Paste Shortcut.  
6. On the terminal, tap the Start menu.  
7. Verify that program appears.  
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System Menu  
The System menu enables you to verify and sometimes alter system parameters. To access the System  
menu, go to Start > Settings > System. Tap the appropriate icon to open that system setting.  
Icon  
See Page  
About  
Backlight  
Battery  
Certificates  
Customer  
Feedback  
Encryption  
Error  
Reporting  
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Icon  
See Page  
External  
GPS  
Five Volt  
Control  
Smart  
Sensors  
Managed  
Programs  
Memory  
Power  
RIL  
Regional  
Settings  
Remove  
Programs  
Screen  
Task  
Manager  
About  
The About system setting displays specific information about the terminal. It contains three screens:  
Version Screen  
Displays the information about the software, operating system, and processor.  
Device ID Screen Displays the information the terminal uses to identify itself to other devices. It can be important  
to know this information if the Dolphin terminal is going to be part of a networked system of  
devices.  
Device name: Displays the system’s default name. (This is the name used by ActiveSync.)  
Description: Displays the description of the device ID.  
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Copyrights Screen Displays important copyright information.  
Backlight  
The Backlight system setting enables you to customize backlight functionality for the display. The back-  
light for the color display is user-defined. The Backlight system setting screen contains three tabs: Bat-  
tery Power, External Power, and Brightness.  
Tap  
> Settings > System > Backlight.  
Battery Power Tab  
External Power Tab  
Brightness Tab  
The Battery Power tab determines the backlight timeout when the terminal is running on battery power.  
The External Power tab determines the backlight timeout when the terminal is running on external  
power.  
The options on the power tabs are the same.  
Turn off backlight: Select how many minutes you want to elapse before the backlight  
automatically turns off.  
Turn on backlight: Select this option if you want the backlight to turn on when the button is  
pressed or the touch screen is tapped.  
The Brightness tab determines the backlight intensity. Move the slider to set the intensity of the back-  
light. The default is 8. The Auto adjust backlight option allows the light sensor to automatically adjust  
the display brightness based on the ambient light. The Auto adjust backlight option is also accessible  
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Battery  
The Battery system settings menu contains two tabs: Battery Status and Log Config. The Battery Sta-  
tus tab provides the status of the main battery pack (e.g., Battery Time to Full or Battery Time to Empty,  
Voltage, Current, Temperature, Chemistry, and Serial Number). The Log Config Tab allows you to con-  
figure the BatteryLogFile.  
Tap  
> Settings > System > Battery  
Battery Status Tab  
Log Config Tab  
When external power is  
supplied to the terminal,  
“Battery Time to Full” is  
listed. When power is  
supplied by the battery  
pack, “Battery Time to  
Empty” is listed.  
Certificates  
Certificates shows you the certificates that are recognized by the operating system. It contains three  
screens.  
Intermediate Screen  
Personal Screen  
Root Screen  
Customer Feedback  
Customer Feedback gives you the option to participate in the Microsoft Customer Experience Improve-  
ment Program.  
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Encryption  
Encryption gives you the option of encrypting files placed on storage cards so that those files cannot be  
read by any other device.  
Error Reporting  
Error Reporting gives you the option of enabling or disabling the error reporting function of Windows  
Embedded Handheld 6.5.  
External GPS  
External GPS determines which port a third-party GPS software application can use to access the GPS  
receiver.  
Access Screen  
Hardware Screen  
Programs Screen  
Note: You need the installation parameters from the GPS manufacturer to configure the connection.  
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Five Volt Control  
Five Volt Control gives you the option to manually enable 5V output to supply power to an external  
device. By default, 5-Volt Output automatically turns on when AC power is applied to the terminal. If you  
want to use a USB memory stick without AC power, then you must manually turn on the 5-Volt Output.  
Do not leave 5-Volt output enabled when you are not using it to supply power to an external device.  
Smart Sensor  
The Smart Sensor configuration utility enables you to configure the Dolphin’s integrated accelerometer,  
light, and proximity sensors.  
Tap  
> Settings > System > Smart Sensor.  
Motion Settings  
Motion Settings enable you to customize how the terminal responds to motion and object orientation for advanced  
power management.  
Display Settings enables or disables Auto Display  
Orientation. When enabled, the Dolphin's display  
automatically switches between portrait and landscape  
depending on how you hold the terminal.  
Power Management Settings customize how the terminal  
responds to object orientation and motion.  
• Save power by turning off the display or suspending the  
terminal when it is placed face down.  
• Modify the Motion Detection settings to wake the terminal  
from suspend mode or prevent the terminal from entering  
suspend mode when motion is detected.  
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Event Track displays an event log summary of detected free  
fall events exceeding 2 ft. over 250 ms. The summary includes  
the time, date, and duration of the most recent 50 events.  
Several options are provided for audible notification of free fall  
events.  
Light Settings  
Light Sensor Settings customize how the terminal responds  
to the environmental lighting conditions in which the terminal is  
being used.  
Enable Display Backlight Adjustment automatically  
adjusts the brightness of the display screen depending on  
the environmental lighting conditions.  
Enable Automatic Keypad Backlight automatically turns  
the keypad backlight on or off depending on the  
environmental lighting conditions.  
Proximity Settings  
Proximity Sensor Settings customize how the terminal  
responds to objects detected close to the touch screen display  
(e.g., a person's face, carrying holster, or tabletop). When  
enabled, the terminal automatically turns the display off when  
it detects an object in close proximity to the entire touch panel  
display. The display turns back on when the sensor detects the  
removal of the object.  
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Accelerometer Calibration  
Tap Start to calibrate the integrated accelerometer sensor  
used for motion detection. When calibration is complete, the  
"Accelerometer Calibration Finished!" message window  
appears.  
Managed Programs  
Managed Programs are a list of programs that are managed if enrolled to enterprise domain. Managed  
Programs is the client-side that works with the server product System Center Mobile Device Manager  
(MDM). MDM consists of MDM Gateway Server and one or more computers that run MDM Device Man-  
agement Server; MDM Enrollment Server; and Microsoft SQL Server® 2005 databases.  
It lets system administrators:  
• provide an authenticated connection to LOB applications, managed Group Policy, and application  
packages.  
• use Group Policy and software packages to manage the enrolled Windows phones (enforce policy,  
wipe devices, etc.).  
• manage the requests for and retrieving of certificates for devices and for creating the Active Directory®  
Domain Service objects that represent these devices. By using these objects, you can manage the  
devices as if they were members of a domain.  
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Memory  
The Memory applet shows the capacity and usage of the Storage and Program portions of the Flash file  
system. The Storage portion includes the IPSM folder, which can be detailed under the Storage Card  
tab. When the Program portion becomes too full, you can use the Task Manager to remove any unneces-  
sary tasks.  
Main Screen  
This screen displays the usage statistics of the flash  
memory.  
Storage Card Screen  
This screen displays the current capacity and usage sta-  
tistics of the selected memory type: IPSM or Storage  
Card.  
Select the memory type from the drop-down list. IPSM is  
selected by default.  
Total storage card memory = The total MB of memory  
capacity of IPSM or Storage Card.  
In use = The MB currently being used.  
Free = The MB that is still available for use.  
IPSM—Short for Internal Persistent Storage Manager. Data or programs stored in the  
IPSM are not affected when the operating system is upgraded. Autoinstall programs,  
for example, are stored in \\IPSM\Honeywell\Autoinstall so that they are always  
installed after an operating system upgrade or factory reset. Contact a Honeywell  
technical support representative for more information on how to perform a factory  
Storage CardYou can install one memory card in Dolphin terminals (see Installing  
a Memory Card on page 3-17). If a storage card is installed in the terminal, you can  
select it in the drop-down list and see capacity and usage statistics for the card.  
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RIL  
The RIL Information screen displays useful statistics for the GSM WAN Voice module (PH8).  
To verify whether or not the GSM radio is enabled, check the Dolphin Wireless Manager (see page 8-6).  
Power  
Power system settings contains two tabs: Battery and Advanced  
Tap  
> Settings > System > Power  
Battery Tab  
The battery tab displays the power level status of the  
main battery and the status of the backup battery.  
Note: The Backup Battery gauge registers either 0% or 100%.  
The percentage is not an indication of the level of charge  
remaining on the backup battery. An installed and  
functional battery registers 100%. A total discharge or a  
battery error registers 0%.  
Advanced Tab  
Determines power time-outs.  
For On battery power, select from the drop-down list, the  
number of minutes of inactivity you want to pass before the  
terminal powers off when running on battery power.  
For On external power, select from the drop-down list, the  
number of minutes of inactivity you want to pass before the  
terminal powers off when running on external power.  
Regional Settings  
Regional Settings enables you to customize the appearance and formatting to your geographic region.  
Specifically, you can customize numbers (i.e., number of decimal places allowed), currency (i.e.,using  
the $ or symbol), time, and date. These specifications apply to all screens, including the Home screen.  
The Region tab displays an overview of the region selected in the drop-down list at the top.  
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The terminal is loaded with a number of pre-programmed regional settings. Select one from the list and  
the results appear on the screen. To see specific settings or to change a specific setting, tap on one of  
the tabs, make the change, and tap OK to save it.  
Remove Programs  
Remove Programs enables you to remove programs installed on the terminal. Any program (usually CAB  
or DLL files) stored in the \\IPSM\Honeywell\Autoinstall folder re-installs after a software upgrade or a  
factory reset. If a program is manually removed using the Remove Programs application, the program  
does not re-install on a hard or soft reset.  
Note: A program (file) does not automatically install if it is added to the \\IPSM\Honeywell\Autoinstall folder and a  
For information about the system resets, see Resetting the Terminal on page 2-13. See Honeywell sup-  
port for more information on how to perform a factory reset.  
1. Tap Remove Programs. In the list, select the program you want to remove.  
2. Tap Remove. The following message appears:  
3. Tap Yes. Wait while the program is removed.  
4. Verify that the program no longer appears in the list.  
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Screen  
The Screen system setting contains three screens: General, Clear Type, and Text Size.  
General Screen  
Orientation  
The General screen enables you to set the dynamic screen  
rotation. Three choices of screen orientation are supported:  
Portrait, Landscape (right-handed), and Landscape (left-  
handed).  
Align Screen  
The General Tab also allows you to re-align the screen.  
You need to re-align the screen if tapping buttons or icons with  
the stylus no longer seems to work appropriately.  
Tapping Align Screen brings up the align screen window  
where you are guided to tap a target several times. This re-  
calibrates how the touch screen receives input.  
• Alignment should always be performed with a stylus  
designed for touch panel applications. The small point is  
required for accurate calibration.  
• Press the stylus firmly into the center of the cross-hair target  
once and release. Do not “double-tap” the target.  
ClearType Screen  
The display supports ClearType font rendering, which is a  
Microsoft technology that dramatically increases the readability  
of text on LCD displays.  
To enable Clear Type font rendering, select Enable ClearType  
and tap OK.  
www.microsoft.com/typography/WhatIsClearType.mspx.  
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Text Size Screen  
The Text Size screen enables you to perform font scaling within  
certain views of the:  
• Home screen,  
• Contacts,  
• Calendar,  
• Messaging, and  
• Tasks.  
Font scaling means that you can increase or decrease the  
point size of the font on application windows.  
To change the font size, move the slider toward Smallest or  
Largest. The Example text changes to reflect the font change.  
Tap OK to save the new font size setting.  
Task Manager  
The Task Manager provides information about applications and processes running on your mobile com-  
puter. You can use the Task Manager to monitor the memory and CPU usage of specific applications and  
processes. Check the Task Manager when you are receiving out of memory errors or when the mobile  
computer is running slowly.  
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Using the Task Manager  
Applications  
To view the status of the programs running on your  
mobile computer, tap the Menu button at the bottom of  
the screen, then tap View > Applications.  
From the application list, you can:  
• Tap and hold on an application, then tap Switch To on  
the pop-up menu.  
• Tap and hold on an application, then tap End Task or  
End All Tasks on the pop-up menu.  
Note: Anytime you stop a running program, it frees up memory. To free up memory, return to the running  
program, save your data, and close the application.  
Processes  
To view information about the processes running on the  
mobile computer, tap the Menu button at the bottom of  
the screen, then tap View > Processes.  
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8
Communication  
Connections Menu  
The Connections system setting provides access to the terminal’s various wireless communication  
options.  
Icon  
Tapping this icon…  
Beam  
Enables infrared communication. See Receiving Data on page 8-3.  
Connections  
Opens Microsoft’s connections manager. See Connections Manager on page 8-4.  
Dolphin  
Wireless  
Manager  
Note: The Dolphin Wireless Manager icon may not appear on the Connections  
menu on terminals running Microsoft Windows Embedded Handheld 6.5  
Domain  
Enroll  
Opens the Enrollment screen for connecting your phone with company resources.  
Note: System administrator password is required for domain enrollment.  
USB to PC  
Enables advanced wired USB to PC communication via sync software. See  
Network  
Cards  
Manage Network card settings.  
Note: All server-assigned IP addresses use Dynamic Host Configuration Protocol (DHCP).  
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Using the IrDA Port  
Using the IrDA port, you can send and receive data between the terminal and other devices equipped  
with infrared. This can include, but is not limited to, Windows Embedded Handheld information such as  
Contacts and Tasks, as well as software upgrades.  
IrDA Port Location  
IrDA Port  
Note: Your Dolphin model may differ from the model illustrated; however, the features noted are standard for all  
99EX models unless otherwise indicated.  
To send or receive, the IrDA ports of both devices - whether it is two terminals, or a terminal and a host  
device - must be aligned with each other and within a close range. The maximum data transfer speed is  
115 Kbps.  
Sending Data  
1. Align the IrDA ports.  
2. Open the program where you created the item you want to send and locate the item in the list.  
You can also beam files, but not folders, from File Explorer.  
3. Tap and hold the item and select Beam File.  
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4. The IrDA port searches for a receiving IrDA port in the vicinity. The selected device reads “Pending.”  
5. When the IrDA port finds the aligned IrDA port, it immediately starts sending the selected file. The  
selected device reads “Sending.”  
6. When the file transfer is complete, the selected device reads “Done.”  
Receiving Data  
The Beam Setting must be set to receive all incoming beams from other infrared devices.  
1. Verify that beam settings are set to receive. Tap  
Beam Settings window should appear as follows:  
> Settings > Connections > Beam. The  
2. Align the IrDA ports.  
3. Have the owner of the other device send the data to you.  
4. Your terminal automatically begins receiving the data.  
5. A popup message appears asking if you want to save the incoming file.  
6. Tap Yes to receive the file.  
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Connections Manager  
Microsoft’s Connections Manager sets up multiple network connections to Internet Service Providers  
(ISPs) via external modem.  
Do NOT enter connection parameters in the Connections Manager if:  
• you are using one of the on-board wireless radios to connect to a network. The Dolphin terminal uses  
the settings from each radio’s configuration utility to connect. The connections manager is used  
primarily to setup WAN modem dial up connections.  
• you are using Wireless Zero Config. By default, WZC is disabled on Dolphin terminals.  
To Access the Connections Manager  
Tap  
> Settings > Connections  
> Connections  
.
Tasks  
The Tasks screen enables you to initially configure, and then manage network settings when using a  
modem. Select an item in this list and then complete the setup screens that follow with the appropriate  
information for your network.  
My ISP  
The links under this heading enables you to add and manage modem connections to an ISP. To com-  
plete the setup screens, obtain the following information from your ISP:  
• ISP dial-up access telephone number  
• Username  
• Password  
• TCP/IP settings  
My Work Network  
These links enable you to establish the following connections types:  
• Modem  
• Virtual Private Network (VPN)  
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• Proxy server connection  
Note: If you are connected to your ISP or private network during synchronization, the terminal should  
download the proper proxy settings during synchronization with the workstation. If these settings are  
not on your workstation or need to be changed, ask your ISP or network administrator for the proxy  
sever name, server type, port, type of Socks protocol used, and your user name and password.  
To complete the setup screens, obtain the network parameters from your system administrator.  
Modify an Existing Connection  
Manage Existing Connections appears on the Connections tab after at least one network connection  
has been established.  
Tap Manage Existing Connections on the Horizontal scroll and follow the setup screens.  
Advanced  
The Advanced screen enables you to select the default network, dialing rules, and IP address exceptions  
for modem connections.  
Note: You should not need to change Advanced settings because most ISPs now use DHCP addresses.  
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Dolphin Wireless Manager  
The Dolphin Wireless Manager provides a centralized interface that enables and disables all the  
on-board radios. Each radio has its own configuration program. The Dolphin Wireless Manager also pro-  
vides shortcuts to the configuration utilities for each radio.  
Tap  
OR  
on the Home screen to access the Dolphin Wireless Manager.  
1. Tap once on the Title bar to access the Horizontal Scroll bar.  
2. Tap  
.
3. Select, “Dolphin Wireless Manager.  
Dolphin Wireless Manager Window  
These buttons show you the  
state of the radio.  
If applicable, information about  
the radio appears when the  
radio is activated.  
Note: Not all Dolphin models are equipped with the same radio types. Your Dolphin Wireless Manager Window may  
differ slightly from what is illustrated depending on your Dolphin model.  
Enabling the Radios  
1. Tap  
on the Home screen to access the Dolphin Wireless Manager.  
2. Tap anywhere inside the rectangle of the radio you want to enable.  
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3. The radio begins activating.  
4. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.  
Note: If applicable, information about the radio appears in the rectangle.  
Accessing Radio Configuration Utilities  
Each radio has its own configuration utility that you can access by tapping Menu on the tile bar.  
Radio Type  
Menu Option  
Tap WLAN Settings and the Honeywell WLAN Security Supplicant opens.  
802.11a/b/g/n  
The Honeywell WLAN Security Supplicant User’s Guide is available for  
Tap Bluetooth Settings and the Bluetooth Settings open.  
Bluetooth  
Tap Phone Settings and the Phone opens.  
GSM/HSDPA/UMTS/GPRS/  
EDGE  
GSM/CDMA  
Tap Gobi Settings and the Gobi Manager opens.  
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Network Cards  
The Network Cards screen allows you to set and configure the type of Network Adapter the Network  
card in the terminal uses. You can modify the adapter settings (e.g., Name Servers or IP address) by  
tapping on the adapter type or highlighting the adapter and tapping Edit at the bottom of the screen.  
Connecting and Synchronizing the Terminal and Workstation  
To synchronize data between the terminal and the workstation, ActiveSync (version 4.5 or higher) or  
Windows Mobile Device Center must be installed and configured for the appropriate communication type  
on the host workstation (Windows-based PC) and the Dolphin terminal. Dolphin terminals ship with  
ActiveSync already installed. Therefore, if ActiveSync is already installed on the host workstation, you  
just need to connect the Dolphin terminal to the host workstation (via Dolphin peripheral) to initiate com-  
munication.  
(http://go.microsoft.com/fwlink/?LinkId=147001).  
information on ActiveSync and WMDC visit the Microsoft Windows Phone Web site.  
When communicating via ActiveSync or Windows Mobile Device Center, your terminal is designed to be  
connected to the host workstation with a communication peripheral sold/manufactured by Honeywell, such as  
the charge/communication cable. Use of any peripheral not sold/manufactured by Honeywell may cause  
damage not covered by the warranty.  
!
Capabilities  
• Back up and restore your device data.  
• Copy (rather than synchronize) files between your device and workstation.  
• Control when synchronization occurs by selecting a synchronization mode. For example, you can  
synchronize continually while connected to your workstation or only when you choose the synchronize  
command.  
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• Select which information types are synchronized, controlling how much data is synchronized. For  
example, you can choose how many weeks of past appointments you want synchronized.  
Communication Types  
The Dolphin terminal supports the following types of communication via ActiveSync through its I/O  
USB  
The USB cable and hardware peripherals allow the terminal to communicate with a workstation or  
to networked through a USB hub. The Dolphin terminal supports Hi-Speed USB communication  
(USB 2.0); maximum data transfer rate is 480 Mbps. The Dolphin terminal defaults to USB  
communication out of the box.  
RS232  
The RS232 cable allows the terminal to communicate with a workstation, modem, or any RS232  
device. Maximum data transfer rate is 115 Kbps.  
Hardware Requirements for Setup  
• Dolphin communication peripheral (e.g., HomeBase, eBase, USB or RS232 Communication/Charge  
Cable) and power supply.  
• A USB cable (for USB communication) or Serial cable (for RS232 communication) if one is not supplied  
with your Dolphin communication peripheral  
Software Requirements for Communication  
• ActiveSync (v4.5 or higher) or Windows Mobile Device Center installed and configured on the host  
Note: ActiveSync or Windows Mobile Device Center must be setup on your workstation before you initiate  
synchronization from the terminal for the first time.  
• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher), Windows  
XP, Windows Vista, and Windows 7 operating systems.  
Setting Up the Host Workstation  
To synchronize data between the terminal and the workstation, ActiveSync (v4.5 or higher) or Windows  
Mobile Device Center must be configured for same communication type on both the host workstation  
and the Dolphin terminal.  
ActiveSync  
Verify that ActiveSync is configured to use the appropriate communication type.  
1. In the ActiveSync window on your workstation, select File > Connection Settings.  
2. Do one of the following:  
a. For USB communications, check the box next to “Allow USB connections”.  
b. For RS232 communications, check the box next to “Allow connection to one of the following”,  
and select COM1 from the drop down menu.  
Note: You can have both USB and RS232 selected in the software without affecting processing. However, your  
hardware setup should use only RS232 or USB, not both.  
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Connecting the Dolphin Terminal to the Host Workstation  
After setting up both the workstation and the terminal:  
1. Connect the Dolphin terminal to the workstation using a Dolphin communication peripheral.  
2. ActiveSync or Windows Mobile Device Center should open and connect automatically to the Dolphin  
terminal.  
Synchronizing with the Host Workstation  
After setup, synchronization begins automatically whenever the terminal’s mechanical connector con-  
nects to a Dolphin peripheral that is connected to a host workstation with ActiveSync or Windows Mobile  
Device Center installed. For additional information visit the Microsoft Phone Web site (http://go.micro-  
sot.com/fwlink/?LinkId=147001).  
Exploring the Terminal from the Workstation  
ActiveSync  
1. Open the main ActiveSync window (on the desktop).  
2. Click Explore. This opens the Mobile Device folder for the terminal in Windows Explorer.  
3. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as  
dragging and dropping or copying and pasting.  
Windows Mobile Device Center  
1. Open Windows Mobile Device Center (on the desktop).  
2. Click File Management. This opens the Mobile Device folder for the terminal.  
3. The Dolphin terminal is now treated as a mass storage device, and transferring files is as simple as  
dragging and dropping or copying and pasting.  
Installing Additional Software  
Dolphin terminals ship with the operating system, radio drivers, and custom Honeywell software already  
installed. These are the default programs that install when your terminal first boots up. You can install  
additional software programs to the terminal provided that the following parameters are met:  
• The software program was created for a Windows Embedded Handheld 6.5 device.  
• The terminal has enough memory to store and run the program.  
• The program has an EXE, CAB, or DLL extension.  
When selecting programs, verify that the program and version of the program are designed for the Win-  
dows Embedded Handheld 6.5 and the terminal’s processor. You can verify your processor by tapping  
> Settings > System > About > Version. Make a note of the information in the Processor field.  
To install additional software, you can use the communication options described in this chapter.  
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Adding Programs Using ActiveSync or Windows Mobile Device Center  
Generally, software for Windows Embedded Handheld devices must be installed to the host workstation  
first, then transferred to the Dolphin terminal.  
Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and  
1. Download the program to the workstation from either the Internet or the install CD. You may see a  
singe *.exe or setup.exe file, a *.cab file, or a *.dll file.  
Note: There may be several versions of files for different device types and processors. Select the file that  
matches the terminal’s processor.  
2. Read any installation instructions, Read Me files, or documentation that comes with the program.  
Many programs provide special installation instructions.  
3. Connect the terminal to the workstation via a Dolphin communication peripheral.  
If the File is an Installer (*.exe or *.setup.exe)  
An installer program is one that installs on the workstation and the terminal simultaneously; one process  
installs to both devices.  
1. On the workstation, double-click the *.exe or setup.exe file. The installation wizard begins.  
2. Follow the directions on the workstation screen. The installation process includes transferring the  
software to the Dolphin terminal.  
If the File is Not an Installer  
Some programs cannot be installed on PCs because they are designed exclusively for Windows Embed-  
ded Handheld devices. In these cases, the appropriate files must be stored on the host workstation and  
transferred to the terminal via ActiveSync Explore or Windows Device Mobile File Management.  
Note: You know that the program is not an installer because an error message stating that the program is valid but  
designed for a different type of computer appears when you try to install the program on the workstation.  
1. If you cannot find any installation instructions for the program in the Read Me file or documentation,  
do one of the following:  
a. Open ActiveSync and click Explore, or  
b. Open Windows Mobile Device Center and click File Management  
2. On the workstation, navigate to the workstation folder containing the program file(s). Copy and paste  
the file(s) into the Program Files folder on the terminal.  
• If you want the program to be part of the Autoinstall that occurs after a factory reset or software  
upgrade, paste the program file(s) in both the \IPSM\Honeywell\Autoinstallfolder and  
the \Honeywell\Autoinstall.  
Note: Contact a Honeywell technical support representative for information on how to perform a factory  
3. On the terminal from the Start screen, tap File Explorer, navigate to the folder where the program is  
located.  
4. Tap on the program file to start the installation.  
• If you copied the file to the \Honeywell\Autoinstallfolder, you can perform a Soft Reset  
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Connecting the Terminal to a Wireless Network  
You connect the terminal to a wireless network through the on-board radio (802.11a/b/g/n, Bluetooth,  
and/or GSM/CDMA). Each radio has its own configuration utility and requires specific information about  
the wireless network to connect. Successful connection depends on your network infrastructure about  
which you will need specific information from your network administrator.  
WLAN (802.11a/b/g/n)  
The 99EX has a 2.4 GHz 802.11b/g/n - 5.0 GHz 802.11a/n WLAN (Wireless Local Area Network) radio.  
The radio is interoperable with other 802.11a/b/g/n, Wi-Fi compliant products including access points  
(APs), workstations via PC card adapters, and other wireless portable devices. By default, the 802.11a/  
b/g/n radio is disabled after each factory reset. The next step is to configure the connection parameters  
of the radio to connect to a wireless network.  
WLAN Radio  
The WLAN radio is configured in the Honeywell WLAN Security Supplicant, which you access by tapping  
the program icon in the task tray near the bottom of the touch screen. For complete configuration instruc-  
tions, download the Honeywell Secure Wireless (SWC) Client User’s Guide from  
www.honeywellaidc.com. A link to this guide appears on the Dolphin 99EX product page.  
Adding Programs Using the Internet  
When you have established a network connection, you can access the Internet and download additional  
software programs.  
Note: When selecting programs, verify that the program and version of the program are designed for Windows  
Embedded Handheld and the terminal’s processor. You can verify your processor by tapping  
> Settings > System > About > Version. Make a note of the information in the Processor field.  
1. Open Internet Explorer and navigate to the program’s location. You may see a single *.exe or  
setup.exe file, or several versions of files for different device types and processors.  
2. Select the program version that matches your Dolphin terminal and processor.  
3. Read any installation instructions, Read Me files, or documentation that comes with the program.  
Many programs provide special installation instructions.  
4. Download the program to the terminal directly from the Internet. You would normally store the  
program in the \Program Files folder unless another location is required by the program.  
5. On the terminal, tap the installer file: e.g., *.exe or setup.exe file.  
6. The installation wizard for the program begins.  
7. Follow the directions on the screen to complete the installation.  
Software Upgrades  
Contact a Honeywell technical support representative for information on available software upgrades for  
your Dolphin terminal, see Customer Support on page 18-1 or go to www.honeywellaidc.com.  
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To prevent data loss, back up all user data to an SD card or external memory device before  
performing an upgrade.  
!
Note: An active Microsoft ActiveSync or Windows Mobile Device Center connection between a host workstation and  
99EX COM Port Assignment Table  
COM Port  
COM0  
COM1  
COM2  
COM3  
COM4  
COM5  
COM6  
COM7  
COM8  
COM9  
Description  
Unused  
Serial Port: RS232 Connector on the bottom panel  
Bluetooth  
IrDA: Serial Infrared (SIR) up to 115 Kbps  
Available  
Bluetooth DUN  
IrCOMM  
GPS: COM Port for the GPS receiver  
USB Serial: Virtual USB Serial port for ActiveSync  
Bluetooth BTHATCI server  
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Working with Wireless Wide Area Networking (WWAN)  
Overview  
The 99EX has two options for WWAN connectivity, a data+voice GSM/HSPA+/UMTS/GPRS/EDGE radio  
or a data only Gobi radio, which supports GSM/HSPA+/UMTS/GPRS/EDGE and CDMA/1xRTT/EVDO.  
GSM  
Short for Global System for Mobile communications, GSM is an open, non-proprietary wireless  
WAN system that is constantly evolving and growing.  
HSPA+  
UMTS  
Short for High-Speed Download Packet Access, HSPA+ is a non-voice value added service that  
allows packet-switched data to be instantly sent and received across mobile telephone networks.  
Short for Universal Mobile Telecommunications System, UMTS is a non-voice value added service  
that allows packet-switched data to be instantly sent and received across mobile telephone  
networks.  
GPRS  
EDGE  
Short for General Packet Radio Service, GPRS is a non-voice value added service that allows  
packet-switched data to be instantly sent and received across mobile telephone networks.  
E-GPRS is a non-voice value added service that allows packet-switched data to be instantly sent  
and received across mobile telephone networks at a higher data rate than standard GPRS.  
CDMA  
1xRTT  
EVDO  
Short for Code Division Multiple Access.  
Short for Single-Carrier Radio Transmission Technology.  
Short for Evolution-Data Optimized.  
Requirements  
Using GSM/HSPA+/UMTS/GPRS/EDGE requires:  
• a network subscription to a GSM/HSPA+/UMTS/GPRS/EDGE network (you need to know what service  
providers are in your geographic area), and  
• an installed SIM card that has been activated by the network service provider (see SIM Card Installation  
Using a CDMA requires:  
• an active account with a CDMA carrier. The account is linked to the Mobile Equipment Identifier (MEID)  
of the integrated WWAN radio.  
Penta Band Antenna  
The WWAN radio features an internal antenna that is optimized for power output and receiver sensitivity.  
This is an omni-directional antenna.  
For the WWAN radio, there is a unified penta band antenna that supports 850/900/1800/1900 (GSM/  
GPRS/EDGE), 850/1900/2100 (HSPA+/UMTS), and 850/1900 (CDMA).  
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Signal Strength  
The signal strength of the WWAN connection is indicated by the number of bars that appear in the signal  
strength icon in the Title bar at the top of the window.  
Icon  
Indicates…  
The signal strength of the radio connection.  
The signal strength of the phone (voice) connection;  
Voice and Data Communication  
Dolphin terminals with integrated GSM/HSPA+/UMTS/GPRS/EDGE radios are optimized for the follow-  
ing two-way voice and data communications:  
Voice: GSM voice data (dial-up)  
Data: Available speed depends on the wireless network carrier and their supported packet-data technol-  
ogy in addition to network conditions.  
GPRS Class 10: data transmission max. 85.6 kbps (DL), max. 42.8 kbps (UL)  
HSPA+: data transmission max. 14.4 Mbps (DL), max. 5.76Mbps (UL)  
UMTS: data transmission max. 384 Kbps (DL), max 384 Kbps (UL)  
EDGE (E-GPRS) Class 10: data transmission max. 237 Kbps (DL), max. 118 kbps (UL)  
You can use the GSM radio for voice communication and data communication, but not at the same time.  
If you want to communicate over the phone (voice), you cannot send data. If you want to send data, you  
cannot use the phone.  
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SIM Card Installation  
Short for Subscriber Information Module, a SIM card stores the subscriber's personal information,  
GSM/GPRS radio settings, security keys, contacts, etc. SIM cards can be installed in compatible mobile  
devices, enabling you to switch devices without losing personal and setup information.  
Protective SIM/Memory Card Door  
Battery Well  
T6 TORX Screw  
SIM Card Requirements  
Before installing the SIM card:  
• The service provider must activate the SIM card.  
• The terminal must be powered down.  
Note: If no SIM card is installed, you can still make emergency phone calls (e.g., 9-1-1).  
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Installing a SIM Card  
Carefully read all the information under Equipment Intended for  
attempt to install a card.  
!
Step 5  
Step 6  
1. Press the Power key  
to put the terminal in Suspend Mode.  
2. Release the hand strap near the speaker on the back panel of the  
terminal.  
3. Remove the battery door.  
4. Wait at least 3 seconds, then remove the battery.  
5. Remove the T6 TORX screw securing the protective door closed.  
6. Lift up the lower left corner of the door to access the SIM card  
socket.  
7. Unlock the access door to the memory socket by sliding the door  
toward the IrDA port side of the terminal.  
Step 7  
8. Lift the door up to expose the socket.  
9. Insert the SIM card into the socket.  
Note: Make sure the interface on the card is connected to the SIM Card  
interface in the socket; align the beveled corner of the card with the  
beveled corner of the socket.  
10. Close and lock the access door.  
Step 8  
Step 9  
11. Close the protective door over the memory socket. Install and  
tighten the T6 TORX screw to secure the door closed.  
12. Install the battery and the battery door, then reattach the hand  
strap.  
13. Press the Power key  
or SCAN key to wake the terminal.  
Step 10  
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Enabling the WWAN Radio  
By default, the WWAN radio is not enabled after a factory reset. Verify the status of the radio in the Dol-  
phin Wireless Manager.  
Tap  
on the Home screen to access the Dolphin Wireless Manager.  
If the WWAN radio is OFF, tap the rectangle to enable or turn ON the radio.  
GSM/HSPA+ Global Radio Dolphin Models  
Voice Communication  
You can use the Dolphin terminal as a phone over the GSM radio.  
Audio Modes  
The front panel of the 99EX contains both a speaker and a microphone that you can use to send and  
receive audio signals over the GSM network, see Front Panel: 99EX on page 3-5.  
There are two audio modes:  
Handset Mode - The front speaker is used for receiving handset voice calls and the front panel  
microphone provides audio input to the terminal.  
Hands-Free Mode - Hands-free mode is when you use the rear speaker as a speakerphone. To  
switch to speakerphone, tap on the speaker button in the Dialer window, see Accessing the  
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Volume Control  
Use the Dolphin keyboard to adjust the volume.  
To raise the volume, press the Blue modifier key + up arrow.  
To lower the volume, press the Blue modifier key + down arrow.  
Or  
VOL  
&
Blue  
&
PG  
Blue  
Press the up or down arrow on the Volume Control button on the right side of the  
device to adjust the volume of the active speaker, see Volume Control Button on  
Accessing the Dialer Window  
Tap  
on the Home screen or tap  
> Phone  
to open the Phone dialer.  
Displays the network carrier  
from the SIM card.  
Displays the most  
recent calls.  
Toggles the touch screen  
keypad ON or OFF.  
Menu  
Dialing  
Once the dialer window is open, you can dial out two ways:  
• Tap the buttons on the dialer window.  
• Use the physical keyboard (when the keyboard is in numeric mode).  
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Sending Calls  
SEND  
After the number is dialed, tap Talk  
or press the Blue  
+ Send key  
+ End Key  
.
Note: The  
icon indicates that the phone is in use.  
Ending Calls  
END  
While the phone call is live, tap End  
or press the Blue  
.
Accessing Voice Mail  
Tap  
> Phone  
> Speed Dial  
> Voice Mail > Call.  
Note: Update the voice mail retrieval number by turning the phone OFF and then ON via the Dolphin Wireless  
View Options  
From the view menu, you can modify the display screen to show Calls and Contacts, All Calls or Speed  
Dial numbers.  
Tap Menu  
> View.  
Setup Options  
The Options menu contains four setting widows: Sounds, Security, Services, and Network.  
Tap Menu  
> Options.  
Sounds  
The Sounds screen enables you to customize the:  
• Ring type (e.g., Ring, Increasing ring, Ring once,  
Vibrate, Vibrate and ring, Vibrate then ring or None)  
• Ring tone  
• Keypad tone (e.g., Long, Short, or Off)  
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Security  
The Security screen provides access to establish or  
change your security PIN. Check the box next to,  
“Require a PIN when the phone is used” to enable the  
PIN security feature.  
Services  
For each service, the phone reads settings from the  
network stored on the SIM card and then displays the  
available options from the carrier on the screen. To  
customize the settings, select it from the list and tap  
“Get Settings”.  
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Network  
You can find, select, and set your preferred network  
order from the Network screen.  
Data Communication (GSM/HSPA+ Global Radio Dolphin Models)  
You set up data communication via the Connections Manager. The carrier on the SIM card is the ISP.  
System Requirements  
Information Requirements  
You must have from the SIM card carrier:  
• The APN (access point name).  
• The user name and password of the account.  
Establishing Data Communication  
1. Tap  
> Settings > Connection > Connections  
.
2. Under My ISP, tap Add a new modem connection.  
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3. Enter a name for the connection. Select Cellular Line (GPRS) as the modem. Tap Next.  
4. Enter the Access point name. Tap Next.  
5. Enter the user name and password from the account. Tap Finish.  
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6. The connection you just created should appear in the list on the modem tab.  
7. Tap and hold on the connection. Select Connect on the popup menu.  
8. The network icon in the Title bar indicates the GSM radio is attempting to connect  
.
Note: When the device is on a 2G (EDGE/GPRS) network, a data connection failure occurs if the phone is in  
use for a voice call while attempting a data connection. Simultaneous voice and data use is only  
supported if the device is on a 3G network. In 2G mode, a voice call takes precedence over data  
connections. Active data connections are placed in "park" mode automatically and the data is "retrieved"  
when the voice call ends.  
9. When the connection is complete, the network icon changes to:  
10. You can now send data over GSM.  
.
Ending the Data Connection  
By default, the data connection will disconnect after a certain amount of time passes without use.  
This period of time is determined by ISP.  
To end the data connection manually, tap the network icon  
the popup bubble.  
in the Title bar and select Disconnect on  
Manual Network Selection  
You can select Automatic or Manual network selection. The Phone defaults to Automatic network selec-  
tion.  
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1. When an active SIM card is inserted in the terminal, tap  
> Settings > Personal > Phone  
2. Select the Network tab.  
> Menu > Options.  
3. Under Network selection, select Automatic (the default selection) or Manual.  
a. If you select Manual, the Phone searches for available networks.  
b. The found networks appear.  
c. Select a new network and tap OK. The Phone registers on the new network and the Network tab  
appears.  
d. To switch to another network, tap the now active Select button and the process repeats.  
4. To switch back to automatic roaming, select Automatic under Select networks and tap OK.  
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Data Communication GSM/CDMA Dolphin Models  
Gobi Manager  
The Gobi Manager enables you to see real time status of the radio, setup your Network selection, view  
you’re profile and scan for networks. The Gobi Manager contains four tabs: Status, Setup, Profile, and  
About.  
1. Tap  
on the Home screen to access the Dolphin Wireless Manager.  
2. Tap Menu.  
3. Select Gobi Settings.  
Status Tab  
The Status tab contains the real time radio status  
information including:  
• The power status of the radio (e.g., ON or OFF)  
• The received signal strength intensity (RSSI)  
• The radio mode used (e.g., GSM, UMTS, EVDO  
or 1xRTT)  
• The network firmware used  
• The IP Address assigned  
You can also turn the radio ON or OFF and Start or  
Stop a data session from the Status tab.  
Setup Tab  
The Setup tab allows you to view and customize the  
Network Setup including:  
• The Network Firmware (e.g., AT&T, Verizon,  
Sprint, or T-Mobile)  
• The SIM Slot accessed  
• The Access Point Name (APN)  
• The Username of the account  
• The Password of the account  
• Enable or Disable Automatic Data Sessions  
• Activate Over the Air (OTA)  
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Profile Tab  
The Profile tab allows you to see Radio capability  
information and network statistics including:  
• Radio Hardware and Software versions  
• Radio and SIM identification numbers  
• Serving network connection type and state  
• Available radio interfaces for the current serving  
network  
About Tab  
Displays copyright and version information for the Gobi Connection Manager.  
Establishing Data Communication  
1. Tap  
on the Home screen to access the Dolphin Wireless Manager.  
2. Tap Menu and then select Gobi Settings.  
3. From the Setup tab, select the carrier and enter user information (GSM only).  
Note: An installed SIM card is required and the SIM slot option must be set to 0.  
4. Check the Auto Start Data Session check box to automatically start the data session.  
5. Tap the Apply button. The Connection Manager automatically switches to the Status Tab.  
6. Tap the Radio Power ON button.  
7. When the radio connects to the network, the status changes to “Registeredand a signal strength is  
displayed.  
8. If Auto Start Data Session was checked on the Setup tab, the state automatically changes from  
“Registered” to “Data Session Open” and an IP address appears. If Auto Start Data Session was  
not selected, then the Data session can be started manually by tapping Start Data Session button  
from the Status tab.  
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10  
Working with the Bluetooth Radio  
Enabling the Bluetooth Radio  
You enable the Bluetooth radio in the Dolphin Wireless Manager (see page 8-6).  
1. Tap on the Home screen to access the Dolphin Wireless Manager.  
2. Tap anywhere inside the Bluetooth rectangle and Bluetooth begins activating.  
3. When the radio is activated (i.e., transmitting a signal), the OFF button changes to ON.  
Now, the Bluetooth radio is transmitting a signal. Additional text in the Bluetooth section tells information  
about the Bluetooth radio. “Visible” and “Not visible” indicates whether the Bluetooth radio is discover-  
able or not discoverable by other Bluetooth devices.  
Now, you can connect to other transmitting and discoverable Bluetooth devices (see page 10-2).  
To make the terminal discoverable, see page 10-6.  
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Pairing and Trusted Devices  
The terminal does support pairing. Pairing happens during general connection setup. Paired devices are  
"trusted" devices. This means that there is unrestricted access to all services (including services that  
require authorization and authentication).  
A connection can exclude pairing. A device that is connected to the terminal but not paired with it is con-  
sidered an untrusted device. Content can still be passed to untrusted devices by requiring authorization  
with each attempt (for example, with the initialization of a file exchange). The Beam  
File method of file transfer can be used to pass a file as an untrusted device; see Transferring Files on  
Connecting to Other Bluetooth Devices  
To connect to other bluetooth devices, you need to perform a device discovery, select a discovered  
device, and then connect to the selected device. Pairing happens as part of the connection process.  
1. Make sure the bluetooth device is in range and set to be discoverable by other bluetooth devices.  
2. In the Dolphin Wireless Manager, tap Menu > Bluetooth Settings.  
OR  
Tap  
> Settings > Bluetooth  
.
3. Tap Add new device. The terminal begins searching for discoverable Bluetooth devices.  
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4. Select a device from the list and tap Next.  
The types of devices in the  
vicinity of the radio appear in  
the list of discovered devices.  
5. You are prompted to enter a passcode.  
• If the device has a specific passcode, enter it in the Passcode field and tap Next.  
When attempting to connect to a printer or headset with Bluetooth capabilities, the passcode may  
default to either 1111 or 0000. If there is no default, consult the device literature for the number.  
• If the device does not have a specific passcode, enter one in the Passcode field and tap Next.  
6. The Bluetooth radio tries to connect with the device.  
7. If you created a passcode, you will be prompted by the other device to enter the same passcode.  
Enter the created passcode to establish a paired connection.  
If you entered a device specific passcode, you should not have to do anything on the other device.  
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8. When the connection is complete, a list of matching and supported services on the device appears.  
Only the services that are mutually supported on both devices appear in the Partnership Settings  
window.  
9. Select the services you want to use and tap Save.  
The services on the new devices have to be selected or the pairing won’t include those services,  
even though the devices are paired. If services are not selected, you will be continually re-prompted  
for the passcode from the device.  
10. The device appears in the list on the main window.  
If you are connecting to a printer or headset, complete any additional steps required by device.  
11. After the passcodes have been accepted on both sides, you have a trusted (paired) connection.  
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Transferring Files  
1. Tap  
> File Explorer.  
2. Navigate to the file you want to transfer.  
3. Tap and hold on the file and select Beam File on the popup menu.  
4. The Bluetooth radio begins searching for devices.  
When a Bluetooth device is first  
found, it appears as an  
Unknown device; the  
icon  
indicates that the device is a  
Bluetooth device.  
As data is retrieved, the device  
IDs appear in the list.  
5. Tap the device to begin sending the selected file.  
6. While trying to connect, the selected device reads “Pending”.  
7. When the file is being transferred, the selected device reads “Sending”.  
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Making the Terminal Discoverable  
By default, the Dolphin terminal is not discoverable, which means that the terminal will not be found by  
other Bluetooth devices.  
To make the terminal discoverable, tap Mode on the Horizontal scroll.  
Select Make this device visible to other devices and tap OK.  
Selecting COM Ports  
You can select COM ports 0-9. For more information, see 99EX COM Port Assignment Table on page 8-  
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11  
Working with GPS  
Overview  
The Dolphin 99EX terminal contains an integrated GPS module that allows location tracking of workers  
and vehicles, providing better utilization of field assets. Optional mapping and navigation software pro-  
vides turn-by-turn driving directions and location information.  
Assisted GPS Support  
The operating system software does not inhibit nor explicitly support assisted GPS modes, which usually  
requires installing a vendor-specific client on the terminal that communicates with the GPS module. This  
client would then provide the almanac and/or ephemeris data for warm or hot start modes of operation,  
allowing a lower time to first fix (TTFS). The Client must be configured on the terminal, active, and pro-  
vide the data to the GPS module through the standard COM port.  
Powering the GPS Module  
The GPS module powers on automatically when accessed by a software application and powers off  
automatically when that software application closes. You cannot manually power on and off the GPS  
module.  
Communication Ports  
There are two ways to access the GPS module: through the actual COM port (COM7) or the GPS Inter-  
mediate Driver. The method you use depends on the software application you are using. If the software  
application requires the actual COM Port, set the operating system to use COM7. If the software applica-  
tion requires the GPS Intermediate Driver, set the operating system to use the GPS Intermediate Driver.  
Selecting the Port  
1. Tap  
> Settings > System > External GPS.  
2. In the GPS program port: drop-down list, select COM7 or GPD1  
(the GPS Intermediate Driver) as required by the application.  
Note: The GPS program port and hardware port cannot be the same value.  
3. Tap OK to save.  
COM7  
COM Port 7 can be set to the following baud rates:  
• 4800  
• 9600 (Default baud rate. Recommended for optimal performance.)  
• 19200  
• 38400  
Other baud rates are not possible. The baud rate selected on COM7 is the actual baud rate with which  
the GPS communicates.  
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GPS Intermediate Driver  
When the first user of GPD1 opens the port, the GPS Intermediate Driver opens the COM7 port. The  
GPS Intermediate Driver allows multiple applications to open GPD1, and the GPS data is broadcast to  
all open ports.  
When the GPSID driver is in use, the COM7 port is allocated to GPSID as READ|WRITE (COM7 is still  
available for access mode of 0).  
For more information about Microsoft’s GPS Intermediate Driver, follow this link:  
http://msdn.microsoft.com/en-us/library/ms850332.aspx  
GPS Demo  
The GPS Demo demonstrates the main functionality of the integrated GPS module. The GPS Demo  
uses COM7.  
To see the GPS Demo, tap  
> Demos > GPS Demo.  
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12  
Dolphin 99EX HomeBase Device (Model 99EX-HB)  
Overview  
As the hub of your Dolphin system, the Dolphin 99EX HomeBase (99EX-HB) charging and communica-  
tion cradle supports both RS232 and USB communications, which make it able to interface with the  
majority of PC-based enterprise systems.  
The 99EX-HB charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V,  
11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell  
International Inc. and with all Dolphin 99EX model terminals.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
Warning! The HomeBase is not designed for use in hazardous locations.  
!
!
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
Unpacking the HomeBase  
Open the shipping box and inspect the package to see that the following standard items are included:  
• One Dolphin HomeBase, model 99EX-HB  
• One power cord  
These items are needed to operate the HomeBase. If any items are missing or anything appears to be  
damaged, contact your Customer Account Representative. Keep the original packaging in case you  
need to return the HomeBase for service or to store the HomeBase while not in use.  
Optional Equipment  
A standard RS232 or a standard USB cable is required when using the HomeBase for communication  
between the terminal and a host device.  
Charge Time  
The base completes a full charge of the main battery pack installed in the terminal seated in the terminal  
well in 4 hours for the standard battery or 6 hours for the extended battery. The base completes a full  
charge of the battery pack in the Auxiliary Battery Well (see page 12-3) in 4 hours for the standard bat-  
tery or 6 hours for the extended battery.  
Charging Process  
The base also provides power to the intelligent battery charging system in all Dolphin terminals that  
senses when a full charge has been achieved and switches to a trickle charge to maintain the full  
charge.  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
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Communications  
Reliable data communications at speeds of up to 115K baud can be transmitted by the base through the  
RS232 serial port. Using the Hi-Speed USB port, the data transmission rate goes up to 480 Mbps.  
These bases cannot be physically connected to each other - sometimes referred to as “daisy-chained”.  
Convenient Storage  
The intelligent battery charging system makes this base a safe and convenient storage receptacle for  
your Dolphin terminal.  
Capacity  
The base holds one terminal and features an auxiliary battery well behind the terminal well that can  
charge a battery pack independently of the terminal well. This means that one base can charge two bat-  
tery packs: the one installed in the terminal and a spare.  
We recommend use of Honeywell Li-ion or Li-poly battery packs. Use of any non-Honeywell battery may result  
!
in damage not covered by the warranty.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Parts and Functions  
Front Panel  
Terminal Well  
Auxiliary Battery Well  
Power/Dock LED  
COMM LED  
AUX Battery LED  
Terminal Well  
Place the terminal in this well to communicate with a host device, power the terminal, and  
charge the installed battery pack. The base completely charges the main battery in a Dolphin  
terminal in 4 hours for the standard battery or 6 hours for the extended battery. If the host  
device is a workstation that uses ActiveSync, synchronization begins immediately.  
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Auxiliary Battery Well  
Power/Dock LED  
Indicates if power is supplied to the HomeBase and if a terminal is docked properly in the base.  
This color  
means…  
Red  
The HomeBase has power but no terminal is docked.  
The HomeBase has power and the terminal is properly seated in the base.  
Green  
AUX Battery LED  
This color  
Orange  
Green  
means…  
The auxiliary battery is charging.  
The auxiliary battery has completed charging and is ready for use.  
Red, Flashing The internal temperature of the auxiliary battery is too hot or there is a battery error.  
Charge the auxiliary battery in a cooler environment or replace the battery with a  
new Honeywell battery.  
For information about charging a battery in the auxiliary battery well, see page 12-6.  
COMM LED  
This is the communication LED. It indicates the status of data transfer between the Dolphin  
terminal and the host device. The color of this LED differs if the base is using the serial or USB  
port connection.  
If using the serial port  
This color  
Red  
means…  
Serial data is being sent from the host device to the base.  
Serial data is being sent from the base to the host device.  
Serial data is being sent in both directions at the same time.  
Green  
Orange  
If using the USB port  
This color  
Green  
means…  
A USB Connection is established with the host workstation.  
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Back Panel  
Auxiliary Battery Well  
USB Port  
DC Power Jack  
RS232 Port  
Auxiliary Battery Well  
The base enables you to charge an additional battery pack independently of the terminal well  
in 4 hours for the standard 3.7V battery and 6 hours for the extended 3.7V battery. This feature  
ensures that you can always have a fully-charged battery for your terminal. See Charging a  
USB Port  
This USB port is USB v2.0 Hi-Speed compliant. Using a USB cable, you can connect the base  
to a host device, such as a workstation. USB communication occurs through Microsoft  
ActiveSync (v4.5 or higher) or Microsoft Windows Mobile Device Center (WMDC) depending  
on the host workstation’s operating system. When the terminal is seated in the terminal well, it  
is connected to the host device via the base.  
Note: ActiveSync on your Dolphin terminal works with Windows Mobile Device Center on host  
workstations running Windows Vista or Windows 7 and with ActiveSync on host workstations  
running Windows XP. For detailed information on ActiveSync and WMDC visit Microsoft's  
Windows Mobile Web site.  
RS232 Port  
Use the 9-pin, RS232 cable from Honeywell to connect this port to a peripheral device for  
DC Power Jack  
Use the power cable from Honeywell that comes with the base to supply power to this power  
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Bottom Panel  
For details on how to mount the HomeBase, see Mounting the HomeBase on page 12-9.  
Serial Number Label  
Compliance Label  
Power  
The base requires 12 Volts DC input for communications, battery charging, and power output to the  
terminal; the power adapter included with the base converts the voltage from the AC power source to  
12 Volts DC. Use only a UL listed power supply, which has been qualified by Honeywell, with output rated  
at 12VDC and 3 amps with the device. The operating temperature range is -10° to 50°C (14° to 122°F).  
Honeywell recommends that you leave the base connected to its power source at all times, so that it is  
always ready to use.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Connecting Power to the HomeBase  
A/C Power Cord  
Power  
Adapter  
Power Cable  
1. Plug the A/C power cord into the power adapter.  
2. Plug the power cable into the power connector on the back of the HomeBase.  
3. Plug the A/C power cord into a grounded power source. The base is now powered. The Power/Dock  
LED on the HomeBase illuminates solid red to indicate the HomeBase has power and no terminal is  
docked.  
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Charging the Main Battery  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
The base powers the terminal and fully charges its main battery pack in  
4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V  
battery. The terminal contains an intelligent battery charging system that  
protects the battery from being damaged by overcharging. The unit  
senses when a battery pack is fully charged and automatically switches  
to a trickle charge that maintains the battery at full capacity. Therefore,  
terminals may be stored in the base without damage to the terminals,  
battery packs, or peripherals.  
To check battery power, use the Power system setting; see Power on  
For more information about Honeywell batteries, see Batteries on page  
To Power a Terminal and Charge its Main Battery  
2. Verify the base has power. If the Power/Dock LED is not  
3. Slide the terminal into the terminal well. The Power/Dock LED  
changes to green. The charging begins immediately if required by  
the Dolphin terminal.  
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet  
!
components may cause damage not covered by the warranty.  
We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Charging a Spare Battery in the Auxiliary Battery Well  
The auxiliary battery well located on the back of the base charges a spare battery independently of the  
terminal well. The Aux Battery LED on the front panel indicates the status of the battery in this well.  
Charge time is 4 hours for the standard 3.7V battery or 6 hours for the extended battery pack; see  
1. Insert the battery at an angle so the battery pack contacts and the auxiliary well contacts align.  
2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.  
3. Use the AUX Battery LED to monitor the charging progress. The LED lights green when the auxiliary  
battery has completed charging and is ready for use.  
Note: If the AUX Battery LED flashes red, the internal temperature of the battery is too hot or there is a battery error.  
Charge the auxiliary battery in a cooler environment or replace the battery with a new Honeywell battery pack.  
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Communication  
USB  
Dolphin terminals support USB communications out of the box. The base also supports USB  
communications via the USB port located on the back. The base acts as a USB device by  
interfacing the USB signals of the Dolphin terminal to the USB of the host workstation. Using  
a standard USB cable, the base’s USB interface allows the Dolphin terminal to communicate  
with a workstation.  
RS232  
The base supports RS232 communications via the RS232 Communications Port located on  
the back of the device. This port enables the Dolphin terminal to communicate to a workstation,  
modem, or any RS232 device using a standard serial cable and communications software.  
Requirements  
• A base powered by a power cable and power adapter cable  
• For RS232 communications, a serial cable  
• For USB communications, a USB cable  
• A work station running Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0  
SP6 or higher), Windows XP, Windows Vista, or Windows 7.  
• ActiveSync (v4.5 or above) or Widows Mobile Device Center on the workstation  
Connecting the Communication Cables  
1. Plug in the power supply and connect it to the back of the base.  
2. Plug the USB or the RS232 communication cable into the back of the base.  
3. Connect the communication cable into the back of the workstation.  
4. At this point, the hardware is installed and operating. You may need to reboot your workstation to  
complete the installation process.  
Establishing Communication  
USB or RS232 communication with the terminal is usually auto-detected and configured by ActiveSync  
or Windows Mobile Device Center based on the communication cable connected. If you are using a USB  
cable to connect to the workstation, the sync software sets up a USB connection. If you are using an  
RS232 cable, the sync software sets up an RS232 connection.  
Communicating with the Dolphin Terminal  
To initiate communications between the Dolphin terminal and peripheral, complete these steps:  
1. Insert the Dolphin terminal into the terminal well of the base.  
• The DOCK LED illuminates green. If the DOCK LED does not illuminate, make sure that the terminal is  
properly seated. You may need to remove and re-insert the terminal.  
• The Dolphin terminal activates; if the power is off, the terminal automatically powers on. If the terminal does  
not power on, verify that the Honeywell power supply is properly connected to the cradle and plugged into a  
functioning outlet.  
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• If the base is connected to the workstation, the Dolphin terminal automatically opens ActiveSync or the  
Windows Mobile Device Center to establish a connection.  
2. The base can now transfer data between the terminal and the host device. If communication does  
not occur, check the port connections to ensure that the cradle is correctly configured.  
Verifying Communication  
You can verify that the USB driver is functioning by watching the COMM LED on the USB base. When  
the COMM LED illuminates solid green, the base is communicating with the host device.  
Verifying Data Transfer  
The COMM LED flashes when data is being transferred via the base. For an RS232 connection, the  
COMM LED flashes red and green. For a USB connection, the COMM LED does not flash during data  
transfer.  
RS232 Communications Cables  
Connect the base to the host workstation or other device by plugging an RS232 serial cable into the  
RS232 Communications Port on the rear of the base. The wiring of your cable depends on whether the  
other device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE)  
device.  
The Communication Port is configured as a DCE device. To communicate with a DCE device, use either  
a null modem adapter in line with a standard RS232 cable, or a null-modem serial cable. To communi-  
cate with a DTE device such as a workstation, use a standard (or straight-through) RS232 cable.  
You can make your own cables by following the pin configuration in the chart that follows. To do so, you  
must determine if your host RS232 device is 9-pin or 25-pin, and whether it is configured as a DCE or  
DTE device.  
RS232 Pin Configuration  
Base /Host Port (DCE)  
Pin / Input Signal  
2 / (RD)  
IBM AT DB9 (DTE)  
IBM XT DB25 (DTE)  
Modem DB25 (DCE)  
2
3
5
4
6
7
8
3
2
3 / (TD)  
2
3
5 / (SG)  
7
7
4 / (DTR)  
20  
6
6
6 / (DSR)  
20  
5
7 / (RTS)  
4
8 / (CTS)  
5
4
Note: This base cannot be daisy-chained.  
Note: The input signal names are referenced to the DTE target device (ie. workstation or host computer) in  
accordance with the RS232 standard.  
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Serial Connector  
The following diagram displays the pin diagram of the serial connector of the base.  
Pin  
Description  
1
2
3
4
5
6
7
8
9
Internal Jumper to Pin 6  
TXD  
RXD  
No Connect  
GND  
DTR  
CTS  
RTS  
RI  
Note: The signal names are referenced to the terminal. The terminal is a DCE RS232 device. Refer to section,  
RS232 Communications Cables and RS232 Pin Configuration for more details. The base is at a right-angle  
to the printed circuit board (PCB). The ninth pin has a ring indicator (RI).  
Mounting the HomeBase  
Set the base on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure  
to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal  
while it is in the base.  
When choosing a mounting location, bear in mind that the location must allow users' easy access to the  
Auxiliary Battery Well and the back panel of the HomeBase where the serial port, USB port, and the  
power jack are located.  
Desk Mounting  
The DIN rail slot (7.5 X 35 mm) may be mounted  
on the bottom to allow for secure desk attachment  
of the unit if desired.  
Serial and USB port  
location (not in view)  
Hardware Required  
• 3/16 in. dia x 5/8 in. long pan head screw  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick flat washer  
• 3/16 in. dia nut  
Installing the DIN Rail  
DIN Rail (7.5 X 35 mm)  
1. Slide the DIN rail into the slot along the bot-  
tom panel of the base.  
2. Then, using the appropriate hardware, secure the DIN rail to the desk or flat surface.  
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13  
Dolphin 99EX eBase Device (Model 99EX-EHB)  
Overview  
The Ethernet Base (eBase) enables a single Dolphin 99EX computer to communicate with a host device  
over an Ethernet network.  
The 99EX-EHB charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7  
V, 11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell  
International Inc. and with all Dolphin 99EX model terminals.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
Warning! The eBase is not designed for use in hazardous locations.  
!
!
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
Unpacking the eBase  
Open the shipping box and inspect the package to see that the following standard items are included:  
• One Dolphin eBase Ethernet cradle, model 99EX-EHB  
• One power cord  
You will also need to provide a standard CAT-5 Ethernet network cable. These items are needed to set  
up and operate the eBase. If any items are missing or anything appears to be damaged, contact your  
Customer Account Representative.  
Keep the original packaging in case you need to return the eBase for service or to store the eBase while  
not in use.  
Charge Time  
The base completes a full charge of the main battery pack installed in the terminal seated in the terminal  
well in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. The base com-  
pletes a full charge of the battery pack in the Auxiliary Battery Well (see page 13-2) in 4 hours for the  
standard 3.7V battery or 6 hours for the extended 3.7V battery.  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Convenient Storage  
The intelligent battery charging system makes this base a safe and convenient storage receptacle for  
your Dolphin terminal.  
Capacity  
The base holds one terminal and features an auxiliary battery well behind the terminal well that can  
charge a battery pack independently of the terminal well. This means that one base can charge two bat-  
tery packs: the one installed in the terminal and a spare.  
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We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Parts and Functions  
Front Panel  
Terminal Well  
Auxiliary Battery Well  
Power/Dock LED  
COMM LED  
AUX Battery LED  
Terminal Well  
Place the terminal in this well to communicate with a host device, power the terminal, and  
charge the installed battery pack. The eBase completely charges the main battery in a Dolphin  
terminal in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7 battery.  
Auxiliary Battery Well  
Power/DOCK LED  
Indicates if power is supplied to the eBase and if a terminal is docked properly in the base.  
This color  
Red  
means…  
The eBase has power but no terminal is docked.  
The eBase has power and the terminal is properly seated in the base.  
Green  
AUX Battery LED  
The AUX Battery LED indicates the status of the battery charging in the auxiliary battery well;  
This color  
means…  
Orange  
The auxiliary battery is charging.  
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Green  
The auxiliary battery has completed charging and is ready for use.  
This color  
means…  
Red Flashing The internal temperature of the auxiliary battery is too hot or there is a battery error.  
Charge the auxiliary battery in a cooler environment or replace the battery with a  
Honeywell battery.  
COMM LED  
The COMM LED indicates the status of data transfer between the Dolphin terminal and the  
eBase.  
Ethernet Communication  
When the Dolphin terminal is docked:  
This color  
and status  
means…  
Green  
Solid  
A connection has been established between the Dolphin terminal  
and the Ethernet.  
Green  
Flashing  
Data transfer in progress.  
USB Communication  
When the Dolphin terminal is docked:  
This color  
and status  
means…  
Red  
Solid  
A USB connection has been established between the Dolphin  
terminal and the host workstation.  
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Back Panel  
Auxiliary Battery Well  
Green LED  
USB Port  
Yellow LED  
DC Power Jack  
RJ45 Ethernet Port  
Auxiliary Battery Well  
The eBase enables you to charge an additional battery pack independently of the terminal well  
in 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery. This feature  
ensures that you can always have a fully charged battery for your terminal.  
USB Port  
This USB port is USB v2.0 Hi-Speed compliant. Using a USB cable, you can connect the  
eBase to a USB compliant device to facilitate USB communication to and from the terminal.  
USB communication occurs through Microsoft ActiveSync (v4.5 or higher) or Microsoft  
Windows Mobile Device Center depending on the host workstation’s operating system. When  
the terminal is seated in the terminal well, it is connected to the peripheral device via the  
eBase.  
Note: ActiveSync on your Dolphin terminal works with Windows Mobile Device Center on host  
workstations running Windows Vista or Windows 7 and with ActiveSync on host workstations  
running Windows XP. For detailed information on ActiveSync and Windows Mobile Device  
RJ45 Ethernet Port  
Use a standard CAT-5 Ethernet cable; you can connect the ebase to an Ethernet-compliant  
device to facilitate Ethernet communication to and from the terminal.  
This color  
and status  
Flashing  
Solid  
means…  
Green  
Data transfer in progress.  
A connection has been established between the Dolphin  
terminal and the Ethernet.  
Yellow  
Solid  
Off  
Ethernet is connected at 100T.  
Ethernet is connected at 10T.  
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DC Power Jack  
Use the power cable from Honeywell that comes with the eBase to supply power to this power  
Bottom Panel  
For details on how to mount the eBase, see Mounting the eBase on page 13-8.  
Serial Number Label  
MAC Address Label  
Compliance Label  
Power  
The terminal requires 12 Volts DC input for communications and battery charging; the power adapter on  
the power cable converts the voltage from the power source to 12 Volts DC. Use only a UL Listed power  
supply, which has been qualified by Honeywell with output rated 12VDC and 3 amps with the device. The  
operating temperature range is -10° to 50°C (14° to 122°F).  
Honeywell recommends that you leave the eBase connected to its power source at all times, so that it is  
always ready to use.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Connecting Power to the eBase  
A/C Power Cord  
Power  
Adapter  
Power Cable  
1. Plug the A/C power cord into the power adapter.  
2. Plug the power cable into the power connector on the back of the eBase.  
3. Plug the A/C power cord into a grounded power source. The Power/Dock LED on the eBase  
illuminates solid red to indicate the eBase has power and no terminal is docked.  
13 - 5  
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Charging the Main Battery  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information  
!
The eBase provides power to the Dolphin terminal and allows the charging  
of the terminal’s main battery. The intelligent battery charging system  
incorporated into all Dolphin terminals prevents overcharging, which  
means that Dolphin terminals may be stored in the eBase indefinitely with-  
out damage to the terminals, battery packs, or the eBase.  
To check battery power, use the Power system setting; see Power on page  
For more information about Honeywell Li-poly or Li-ion batteries, see  
To Power a Terminal and Charge its Main Battery  
2. Verify the base has power. If the Power/Dock LED is not illuminated,  
3. Slide the terminal into the terminal well. The Power/Dock LED  
changes to green. Battery charging begins immediately if required by  
the Dolphin terminal.  
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet  
!
components may cause damage not covered by the warranty.  
We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Charging a Spare Battery in the Auxiliary Battery Well  
The auxiliary battery well located on the back of the base charges a spare battery independently of the  
terminal well. The Aux Battery LED on the front panel indicates the status of the battery in this well.  
Charge time is 4 hours for the standard 3.7V battery or 6 hours for the extended battery pack; see  
1. Insert the battery at an angle so the battery pack contacts and the auxiliary well contacts align.  
2. Snap the battery into place with a hinging motion. The Aux Battery LED lights orange.  
3. Use the AUX Battery LED to monitor the charging progress. The LED lights green when the auxiliary  
battery has completed charging and is ready for use.  
Note: If the AUX Battery LED flashes red, the internal temperature of the battery is too hot or there is a battery  
error. Charge the auxiliary battery in a cooler environment or replace the battery with a new Honeywell  
battery pack.  
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Communication  
Software Requirements  
Before you connect the Dolphin terminal to the eBase, make sure you have the most current software  
installed. To check the terminal’s system information, tap  
> Power Tools > SysInfo.  
• The Kernel version must be 26.01 or later in terminals running Windows Embedded Handheld 6.5  
Classic.  
• In terminals running Windows Embedded Handheld 6.5 Professional, the kernel version must be 25.01  
or later.  
Applications on the Dolphin Terminal  
Applications running on the Dolphin terminal when it is connected to the eBase should be designed spe-  
cifically for a partially connected network. For more details, please refer to the Best Practices for Partially  
Connected Networks document available at www.honeywellaidc.com.  
Establishing Ethernet Communication  
Connecting the Dolphin Terminal to the eBase  
By default, the Dolphin terminal is configured to obtain IP addresses automatically via DHCP server.  
This means that in most cases you would simply plug-and-play the unit.  
2. Plug the CAT-5 Ethernet cable into the RJ45 connector on the back of the eBase.  
3. Plug the Ethernet cable into the network.  
4. Insert the Dolphin into the terminal well. The DOCK LED for the well changes from red to green and  
the connection icon on the Dolphin’s title bar changes from  
to  
.
x
Note: Instead of using the default for DHCP assigned IP addresses, the Dolphin terminal can use a statically  
assigned IP address. See standard Microsoft Windows Mobile documentation for how to assign a static  
IP address to a network adapter. In this case, set a static IP address for the adapter named "SMC95001  
USB2.0 FAST Ethernet Drive".  
Displaying the eBase and Terminal IP Address  
Once the Dolphin terminal has been successfully connected to the eBase, the terminal uses the eBase  
IP address. This IP address can be used by any application on the Dolphin terminal.  
1. Tap  
> Power Tools > Network Utilities > IPConfig.  
2. Change the Adapter to SMC95001.  
3. On the Input tab, tap the Display full configuration button.  
4. The Dolphin terminal retrieves and displays the IP configuration for the entire terminal and eBase.  
Locate the IpAddress field in the IP configuration list.  
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Establishing USB Communication  
Dolphin terminal’s support USB communication out of the box. The eBase also supports USB communi-  
cations using the USB port located on the back panel of the eBase. The eBase acts as a USB device by  
interfacing the USB signals of the Dolphin terminal to the USB of the host workstation. Using a standard  
USB cable, the ebase’s USB interface allows the Dolphin terminal to communicate with a host worksta-  
tion.  
Setting Up and Connecting the Dolphin Terminal to the eBase  
2. Plug the USB communication cable into the USB port on the back of the eBase.  
Note: The Dolphin terminal should always be removed from the eBase when connecting or disconnecting the  
USB cable.  
3. Connect the other end of the USB cable to the host workstation.  
4. Insert the Dolphin terminal in the eBase terminal well. The Power/Dock LED changes to green and  
the COMM LED illuminates red.  
5. The Dolphin terminal activates and automatically opens ActiveSync to establish a connection.  
6. The connection icon in the Dolphin’s navigation bar changes from  
to  
it indicate a successful  
x
connection. The eBase can now transfer data between the terminal and the host device.  
Mounting the eBase  
Set the eBase on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be sure  
to provide enough workspace with good lighting for the user to view and operate the Dolphin terminal  
while it is in the eBase.  
When choosing a location, bear in mind that:  
• the mounting location must allow users easy access to the Auxiliary Battery Well, and  
• the Ethernet and USB ports as well as the power jack face straight out of the rear panel, and you will  
most likely want easy access to them in the future.  
Desk Mounting  
The DIN rail slot (7.5 X 35 mm) may be mounted on the bottom  
to allow for secure desk attachment of the unit if desired.  
DIN Rail  
(7.5 X 35 mm)  
Hardware Required  
• 3/16 in. dia x 5/8 in. long pan head screw  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick flat washer  
• 3/16 in. dia nut  
Installing the DIN Rail  
1. Slide the DIN rail slot along the bottom panel.  
2. Then, using the appropriate hardware, secure the DIN rail to the desk or flat surface.  
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14  
Dolphin 99EX Mobile Base Device (Model 99EX-MB)  
Overview  
The 99EX-MB charging and communication cradle is designed specifically for in-premise and in-transit  
data collection applications. It features a flexible mounting bracket and a cigarette lighter adapter to  
adapt it to your environment. The 99EX-MB is designed for use with all Dolphin 99EX model terminals  
using battery pack model 99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) or 99EX-BTEC (extended  
Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell International Inc.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
The serial connector supports RS232 communication and power out to peripheral devices, such as hand  
held scanners. The USB connector supports USB communication and power to peripheral devices such  
as a memory stick or printer.  
As the hub of your Dolphin mobile data collection system, the base performs three important functions:  
charging, communications, and storage.  
Warning! The Mobile Base is not designed for use in hazardous locations.  
!
Charging  
The base completes a full charge of the main battery pack in 4 hours for the standard 3.7V battery or 6  
hours for the extended 3.7V battery pack. The base also provides power to the intelligent battery  
charging system in all terminals that senses when a full charge has been achieved and switches to a  
trickle charge to maintain the full charge.  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Communications  
The base supports both RS232 and USB communications. Through the RS232 serial port, you can  
transmit reliable data communications at speeds of up to 115K baud. By using the Hi-Speed USB (v2.0)  
port, the data transmission rate goes up to 480 Mbps.  
Convenient Storage  
Intelligent battery charging makes the base a safe and convenient storage receptacle for your Dolphin  
terminal.  
We recommend use of Honeywell Li-Ion or Li-poly battery packs. Use of any non-Honeywell battery may result  
!
in damage not covered by the warranty.  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
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Front Panel  
Terminal Lock  
(not in view)  
Terminal Lock  
Terminal Well  
Ball Joint  
for Mounting  
Bracket  
Volume Control Dial  
(not in view)  
Status LED  
USB  
Communications  
Port  
Speaker  
Mounting Bracket  
Used to mount the base to a fixed location.  
Speaker  
Amplifies the Dolphin’s audio signals.  
Status LED  
Illuminates solid green when the Dolphin terminal is properly seated in the terminal well.  
Terminal Locks  
The mobile base has a locking switch on the left and right side. Pushing one of the switches  
up locks the terminal in the base. To unlock the terminal push either switch down.  
Terminal Well  
Place the terminal in this well. Once seated, the terminal can communicate with a host device  
and its main battery pack begins charging.  
USB Communications Port  
This USB Port is host Hi-Speed 2.0v compliant. You can connect the base to a peripheral  
device, such as a memory stick or to a printer using a USB cable. When the terminal is seated  
in the terminal well, it is connected to the peripheral device via the base.  
Volume Control Dial  
The speaker volume is adjusted via the dial located on the side of the base.  
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Bottom Panel  
The power supply and RS232 connectors are located on the bottom of the unit.  
Power Supply  
Connector  
RS232 Communications Port  
Power Supply Connector  
To run on vehicle power, you can use the 12 VDC cable. The appropriate cable comes with  
the kit you ordered. The 12 VDC cable can be used with a cigarette lighter outlet.  
Verify that the power source is always within the specified range and observe correct input voltage polarity.  
An improper input voltage range or reverse polarity could damage the power conversion circuitry.  
!
RS232 Communications Port  
Use a standard serial cable to connect the unit to a host device via RS232; see Serial  
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Back Panel and Mounting Brackets  
Bracket  
Base  
Mounting  
Bracket  
Turnscrew  
USB Port  
Ball Joint  
Power supply and  
RS232 connectors (not in view)  
Ball Joint  
Ball Joints  
There are two ball joints: one on the back of the base and one on the mounting bracket. Both  
ball joints are inserted into the bracket and secured to mount the base.  
Connectors  
The power and RS232 connectors are located on the bottom panel.  
Bracket  
The bracket contains the turnscrew and two slots. Ball joints are inserted into each slot and  
secured with the turnscrew.  
Turnscrew  
The turnscrew is located on the top of the bracket. Rotate the turnscrew to secure or loosen  
the ball joint slots.  
Mounting Bracket  
The mounting bracket is what you attach to the mounting surface. It is comprised of a ball joint  
and flat disk. The disk contains drill holes you use to secure the base to the mounting surface.  
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Mounting  
The adjustable mounting bracket holds the terminal securely in place and gives the user a variety of  
options for mounting the base.  
Safety Precautions  
Honeywell is not responsible for any damages caused to you, your vehicle, or other individuals due to the  
installation of the Dolphin Mobile mount.  
Follow these safety precautions when mounting the mobile base:  
Never drill into a surface in your vehicle without first consulting a mobile installation professional  
experienced with your vehicle type to avoid damaging the vehicle's safety features, gas tank, elec-  
trical system or other sensitive vehicle components.  
!
Do not install the Mobile base in an air bag deployment zone. Honeywell assumes no responsibility  
of liability for injury or death because of car crashes and/or air bag deployment.  
!
Do not mount the base in a location where it prevents safe operation of the vehicle and/or impedes  
the vehicle operator's field of view.  
!
Do not mount the base in a location where the connectors on the bottom panel of the base are not  
easily accessible. Be sure to leave enough room for unrestricted cable connections.  
!
The Mobile base is intended for use in an enclosed space protected from the elements. Do not  
mount the Mobile base on external vehicle surfaces.  
!
Select a mounting surface that is flat and smooth like the console area in the vehicle located  
between the seats.  
!
Installation  
Mounting hardware is not included. You must provide the appropriate hardware for your particular appli-  
cation and vehicle type. To ensure a safe installation, consult a mobile installation professional  
experienced with your vehicle type.  
1. Using the bracket as a template, mark the locations for the mount-  
ing screws.  
2. Drill the appropriate size pilot holes in the mounting surface.  
3. Secure the mounting bracket to the mounting surface using the  
appropriate screw type for your application and vehicle type.  
4. Loosen the turnscrew.  
5. Insert the ball joint of the mounting bracket to the back of the bracket.  
6. Insert the ball joint on the back of the base into the other side of the bracket.  
7. Tighten the turnscrew to secure both ball joints.  
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Powering the Dolphin Terminal  
When seated in a base that is connected to the appropriate power source, the Dolphin terminal receives  
the power to charge its main battery and run its internal circuitry. Keep the base plugged into the power  
source so that the Dolphin terminal battery pack stays fully charged.  
Note: Honeywell recommends that you leave the base connected to its power source at all times.  
Both the power and serial connectors are straight out, not at an angle. The base requires a 12 VDC  
power input.  
Charging the Dolphin Terminal  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information  
!
The base supplies charging power to the Dolphin terminal so that the terminal can monitor the charging  
of its battery pack. This charging method protects the battery from being damaged by overcharging.  
Therefore, the Dolphin terminal may be stored indefinitely in the base without damage to the terminal,  
the battery pack, or the base.  
1. Insert a battery pack into the terminal.  
2. Slide the terminal, imager window up and the LCD visible, into the terminal well until it stops.  
3. When the terminal is properly seated, the DOCK LED on the base illuminates solid green. The  
terminal begins charging automatically.  
Establishing Communication  
The RS232 interface allows the terminal to communicate to a workstation, modem, any standard RS232  
device using a standard RS232 and communications software.  
Requirements  
You need the following equipment:  
• A Mobile Base device powered by a power adapter cable  
• For RS232 communications, a serial cable  
• ActiveSync v4.5 or above or Windows Mobile Device Center on the host workstation  
• Windows 98 Second Edition, Windows Me, Windows 2000, Windows NT (4.0 SP6 or higher), Windows  
XP, Windows Vista or Windows 7 on the host workstation.  
Connecting the Communication Cables  
Note: You must be using ActiveSync (4.5 or higher) or Windows Mobile Device Center.  
1. Plug in the power supply and connect it to the bottom of the base.  
2. Plug the RS232 communication cable into the appropriate connector on base.  
3. Connect the other end of the communication cable into the back of the workstation.  
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4. At this point, the hardware is installed and operating.  
You may need to reboot your workstation to complete the installation process.  
Establishing ActiveSync or Windows Mobile Device Center Communication  
The Dolphin terminal is usually auto-detected and configured by ActiveSync or Windows Mobile Device  
Center based on the communication cable. The synchronization software automatically sets up an  
RS232 connection when you are using an RS232 cable.  
RS232 Communication Cables  
Connect the base to the host workstation or other device by plugging an RS232 serial cable into the  
RS232 Communications Port on the bottom of the base. Plug the other end of the RS232 serial cable  
into the correct port on the host RS232 device. The wiring of your cable depends on whether the other  
device is set up as a Data Communications Equipment (DCE) or Data Terminal Equipment (DTE)  
device.  
The Communication Port is configured as a DCE device. To communicate with a DTE device such as a  
workstation, use a standard (or straight-through) RS232 cable. To communicate with a DCE device, use  
either a null modem adapter in line with a standard RS232 cable, or a null-modem serial cable.  
You can make your own cables by following the pin configuration in the chart that follows. To do so, you  
must determine if your host RS232 device is 9-pin or 25-pin, and whether it is configured as a DCE or  
DTE device.  
RS232 Pin Configuration  
Base/Host Port (DCE)  
IBM AT DB9  
(DTE)  
IBM XT DB25  
(DTE)  
Modem DB25  
(DCE)  
Pin / Input Signal  
2 / (RD)  
2
3
5
4
6
7
8
3
2
3 / (TD)  
2
3
5 / (SG)  
7
7
4 / (DTR)  
6 / (DSR)  
7 / (RTS)  
8 / (CTS)  
20  
6
6
20  
5
4
5
4
Note: The input signal names are reference to the DTE target device (i.e., workstation or host computer) in  
accordance with the RS232 standard.  
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Serial Connector  
The following diagram displays the pin diagram of the serial connector of the base.  
Pin  
1
Description  
Internal Jumper to Pin 6  
2
TXD  
3
RXD  
4
No Connect  
GND  
DTR  
5
6
7
CTS  
8
RTS  
9
RI  
Note: The signal names are referenced to the terminal. The terminal is a DCE RS232 device. Refer to section,  
RS232 Communications Cables and RS232 Pin Configuration for more details.The ninth pin has a ring  
indicator (RI).  
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15  
Dolphin 99EX ChargeBase Device (Model 99EX-CB)  
Overview  
The ChargeBase is a 4-slot charging cradle that can power 4 Dolphin 99EX terminals, and charge their  
main batteries in 4 hours for the standard 3.7V battery or 6 hours for the extended battery.  
The 99EX-CB charger is designed for use with all 99EX model terminals using battery pack model  
99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) or 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt  
hour) manufactured for Honeywell International Inc.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
Warning! The ChargeBase is not designed for use in hazardous locations.  
!
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any  
non-Honeywell peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Unpacking the ChargeBase  
Open the shipping box and inspect the package to see that the following standard items are included:  
• One Dolphin ChargeBase, model 99EX-CB  
• One power cord  
These items are needed to operate the ChargeBase. If any items are missing or anything appears to be  
damaged, contact your Customer Account Representative. Keep the original packaging in case you  
need to return the ChargeBase for service or to store the ChargeBase while not in use.  
Charging  
The base supplies power to the intelligent battery charging system in all Dolphin terminals, which senses  
when a full charge has been achieved and switches to a trickle charge to maintain the full charge.  
As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is  
recommended for Li-ion batteries. The process monitors changes in temperature, current, and voltage.  
The main battery of each terminal charges in 4 hours for the standard 3.7V battery or 6 hours for the  
extended 3.7V battery.  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Convenient Storage  
Intelligent battery charging makes this base a safe and convenient storage receptacle for your Dolphin  
terminal.  
Capacity  
The base can hold up to 4 Dolphin terminals. Each charging well charges each terminal independently of  
the other wells.  
15 - 1  
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We recommend use of Honeywell Li-Ion battery packs. Use of any non-Honeywell battery may result in  
damage not covered by the warranty.  
!
Parts and Functions  
Front Panel  
Terminal Wells  
Power/Dock LED  
Charge LED  
Terminal Wells  
The base contains four terminal wells. Each well has its own dedicated Power/Docking LED  
and Charging LED indicator.  
Power/Dock LEDs  
The Power/Dock LED indicates if the ChargeBase has power and if the terminal is properly  
seated in the terminal well. Each terminal well has its own dedicated Power/Dock LED.  
This color  
Red  
means…  
The ChargeBase has power but no terminal is docked.  
Green  
The ChargeBase has power and the terminal is properly seated in the well facilitating  
communication between the base and terminal  
Charge LEDs  
Each terminal well has a dedicated Charge LED located on the front of the base. When a  
Dolphin is docked in a terminal well, the Charge LED illuminates green to indicate power is  
being applied to the Dolphin. The Battery Icon in the Dolphin window  
indicates the  
terminal is running on external power. If a battery pack is installed, the battery is charging in  
the background.  
When the Dolphin is removed from the base, the battery icon indicates the charge level of the  
check the power levels of the main battery pack and the backup battery, while the terminal is  
15 - 2  
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Back Panel  
Power Supply Connector  
Power Supply Connector  
This connector receives input from the power adapter. Plug the power connector cable from  
the power adapter into this connector.  
Power  
The terminal requires 12 Volts DC input for battery charging; the power adapter on the power cable con-  
verts the voltage from the power source to 12 volts DC. Use only a UL Listed power supply, which has  
been qualified by Honeywell with output rated 12VDC and 8.5 amps with the device. The operating tem-  
perature range is -10° to 50°C (14° to 122°F).  
Honeywell recommends that you leave the ChargeBase connected to its power source at all times, so  
that it is always ready to use. For more information on how to remove the power cable, see Removing  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Connecting Power to the ChargeBase  
1. Plug the A/C power cord into the power adapter.  
A/C Power Cord  
2. Plug the power connector cable into the power  
connector on the back panel of the ChargeBase.  
LED  
3. Plug the A/C power cord into a standard wall  
outlet. The LED on the Power Adapter  
illuminates to indicate power.  
Power Adapter  
4. All of the Power/Dock LEDs illuminate red to  
indicate the base has power. Terminal wells with  
properly docked Dolphins indicate power with a  
green LED.  
Power Connector Cable  
5. The base is ready to begin charging terminals.  
15 - 3  
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Charging the Main Battery  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information  
!
The base provides power to the Dolphin terminals and allows charging of  
the main batteries in the terminals. The main battery of each terminal  
charges in 4 hours for the standard 3.7V battery or 6 hours for the  
extended 3.7V battery. The intelligent battery charging system incorpo-  
rated into all Dolphin terminals prevents overcharging, which means that  
Dolphin terminals may be seated in the base indefinitely without damage  
to the terminals, battery packs, or the base.  
To Power a Terminal and Charge its Main Battery  
3. Slide the Dolphin terminal into one of the four terminal wells. The the Power/Dock LED for the well  
changes to green. Charging begins immediately if required by the Dolphin terminal.  
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet  
!
components may cause damage not covered by the warranty.  
We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
Mounting the ChargeBase  
This base should be mounted to a dry, stable surface. When choosing a location, always bear in mind  
that:  
• The mounting location must allow users easy access to the power connector.  
• The base should be oriented so that users can easily see the LEDs.  
Bottom Panel  
Rubber Feet, Qty. 8  
DIN Rail Slot  
Mounting Holes for Wall  
Mount Bracket Hardware,  
Qty. 4  
15 - 4  
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Desk Mounting  
The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting on a horizontal surface.  
Hardware Required  
• 3/16 in. dia x 5/8 in. long pan head screw  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick flat washer  
• 3/16 in. dia nut  
Installing the DIN Rail  
1. Slide the DIN Rail into the DIN Rail slot on the bottom panel of the base.  
2. Turn the base and DIN Rail right side up.  
3. Then, using the appropriate hardware, secure the DIN Rail to a stable, flat horizontal surface.  
DIN Rail (7.5 X 35 mm)  
Wall Mounting  
The optional wall mount bracket enables secure mounting of the base on a vertical surface. The wall  
mount bracket can be used in conjunction with the DIN rail but does not require the DIN Rail for use.  
Hardware (Provided)  
• M3 x 9 mm self-tapping screws, #2 Phillips, Qty. 4  
• 3/8 in. x 4 in. round head toggle bolt, 2-5/8 in. usable length, Qty. 4  
• 3/8 in. x 2 1/2 in. length Hex Head Lag Screw, Qty. 4  
15 - 5  
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Tools Required  
• Drill  
• 7/8 in. Drill Bit (for hollow wall installations) or  
1/4 in. Drill Bit (for wood stud installation)  
• Phillips Screw Driver  
Hollow Wall Installation  
1. Drill four pilot holes in the wall using a 7/8 in. drill bit.  
13.78 in.  
[ 35 cm ]  
Wall Mount Bracket  
6.5 in.  
[16.5 cm]  
Wall Mount Holes  
2. Slide the bolt through the wall bracket, and thread the toggle nut onto  
the bolt.  
Toggle Nut  
Bolt  
3. Press the ends of the toggle nut together, and insert the bolt/nut into the  
pilot hole until the nut clears inside wall surface. The toggle nut should  
spring open preventing the screw from being removed.  
Bracket  
4. Repeat steps 2 and 3 for each of the remaining mounting holes.  
5. Tighten all four bolts to secure the bracket to the wall.  
Wall  
Wall  
Open  
Toggle Nut  
6. Once the bracket is installed, secure the base to the wall bracket, see  
Securing the Base to the Wall Bracket for detailed instructions.  
Wood Stud Installation  
Bracket  
1. Drill four pilot holes in the wall/wood stud using the 1/4 in. drill bit.  
2. Secure the bracket to the wall using the four Hex Head Lag Screws provided.  
Bracket for detailed instructions.  
15 - 6  
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Securing the Base to the Wall Bracket  
You can secure the base to the wall bracket by  
using the self tapping screws provided or you can  
use the optional DIN Rail.  
Wall Bracket  
To secure the base using the self tapping screws:  
1. Position the base on the wall bracket, as  
shown.  
2. Secure the base to the bracket using the four  
M3 x 9 mm self-tapping screws.  
To secure the base using the optional DIN Rail:  
M3 x 9 mm Self-tapping  
Screws, Qty. 4  
Hardware Required  
• DIN Rail, Qty. 1  
• 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2  
• 3/16 in. dia nut, Qty. 2  
1. Position the DIN Rail on the wall bracket, as shown below.  
2. Slide the screw through the slot on the DIN Rail and the mounting hole in the bracket.  
3. Slide the washer onto the screw and tighten the nut to secure the assembly.  
Wall Bracket, Qty. 1  
Screw, Qty. 2  
Washer, Qty. 1  
DIN Rail, Qty. 1  
Nut, Qty. 1  
Washer, Qty. 1  
Nut, Qty. 1  
4. Remove the rubber feet on the bottom of the ChargeBase.  
15 - 7  
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5. Slide the base onto the DIN Rail using the slot on the bottom of the base.  
Wall Bracket  
Wall Bracket  
DIN Rail  
Channel Bracket Installation (Pre-existing Hardware Installations)  
When choosing a location and installing the optional channel bracket:  
• Do not exceed 150 lbs. maximum load on the channel bracket.  
• Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the  
channel bracket to the wall.  
• An electrical outlet must be easily accessible.  
• The mounting location should be dry, stable, easily accessible, and well lighted.  
Tools Required  
• Drill  
• 7/8 in. Drill Bit (for hollow wall installations) or 1/4 in. Drill Bit (for wood stud installations)  
• #2 Phillips Screw Driver  
• Medium Flat Head Screw Driver  
• 9/16 in.Socket Wrench  
Hardware Required  
• 3/8 in.-16 spring nut, for 13/16 in. deep strut, Qty. 4 per wall bracket  
• 3/8 in. flat washer, Qty. 4 per wall bracket  
• 3/8 in.-16 x 1.00 in., cap screw, grade 5, Qty. 4 per wall bracket  
Hollow Wall Installations:  
3/8 in. x 4 in. round head toggle bolt, 2-5/8 in. usable length, Qty. 4  
3/8 in. flat washer, Qty. 4  
Wood Stud Installations:  
3/8 in. x 2 1/2 in. length hex head lag screw, Qty. 4  
3/8 in. fat washer, Qty. 4  
15 - 8  
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Installation  
1. Slide the spring nuts into the channel of the bracket and position them to line up with the mounting  
holes on the wall bracket.  
Spring Nut  
13.78 in.  
[ 35 cm ]  
Wall Bracket  
6.5 in.  
[16.5 cm]  
Wall Mount Holes  
Channel Bracket  
2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 15-8 for the  
appropriate mounting surface.  
Mounting into Wood Stud  
Washer, Qty. 4  
Lag Bolt, Qty. 4  
Channel Bracket  
Minimum  
16 in. (40.64 cm)  
15 - 9  
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Mounting into Hollow Surface  
Washer, Qty. 4  
Toggle Nut, Qty. 4  
Channel Bracket  
Toggle Bolt, Qty. 4  
Minimum  
16 in. (40.64 cm)  
3. Align the mounting holes on the wall bracket with the spring nuts installed in the channel bracket.  
Secure the wall bracket in place using the cap screws listed on page 15-8.  
ChargeBase to the wall bracket.  
15 - 10  
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Removing Power to the ChargeBase  
Attempting to remove the cable without disengaging the lock may result in damage to the base and power  
cable not covered by the warranty.  
!
1. Gently slide back the outer shell of the connector to disengage cable lock.  
Cable Lock  
Do not pull on the  
power connector  
cable or strain relief.  
2. Remove the cable from the power jack.  
15 - 11  
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16  
Dolphin 99EX Net Base Device (Model 99EX-NB)  
Overview  
The Net Base enables up to four Dolphin 99EX mobile computers to communicate with a host device  
over an Ethernet network. In addition, the Net Base provides a second RJ45 Ethernet port for connec-  
tion to an additional device such as a printer, workstation, eBase, or another Net Base.  
The 99EX-NB charger is designed for use with all 99EX model terminals using battery pack model  
99EX-BTSC (standard Li-poly 3.7 V, 11.3 watt hour) or 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt  
hour) manufactured for Honeywell International Inc.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
Warning! The Net Base is not designed for use in hazardous locations.  
!
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
Unpacking the Net Base  
Open the shipping box and inspect the package to see that the following standard items are included:  
• One Dolphin Net Base Ethernet cradle, model 99EX-NB  
• One power cord  
You will also need to provide a standard CAT-5 Ethernet network cable. These items are needed to set  
up and operate the Net Base. If any items are missing or anything appears to be damaged, contact your  
Customer Account Representative.  
Keep the original packaging in case you need to return the Net Base for service or to store the Net Base  
while not in use.  
Charge Time  
The base supplies power to the intelligent battery charging system in all Dolphin terminals, which senses  
when a full charge has been achieved and switches to a trickle charge to maintain the full charge.  
As battery packs charge, the charging circuitry follows the two-step charging process (CC-CV) that is  
recommended for Li-ion batteries. The process monitors changes in temperature, current, and voltage.  
The main battery of each terminal charges n 4 hours for the standard 3.7V battery or 6 hours for the  
extended 3.7V battery.  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information under  
!
Convenient Storage  
Intelligent battery charging makes this base a safe and convenient storage receptacle for your Dolphin  
terminal.  
16 - 1  
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Capacity  
The base can hold up to 4 Dolphin terminals. Each charging well charges each terminal independently of  
the other wells.  
Parts and Functions  
Front Panel  
Terminal Wells  
Power/Dock LED  
COMM LED  
Terminal Wells  
The Net Base contains four terminal wells. Each well has its own dedicated Power/Dock LED  
and COMM LED indicator.  
Place the Dolphin terminal in any one of the four wells to communicate with a host device,  
power the terminal, and charge the installed battery pack. The Net Base completely charges  
the main battery in a Dolphin terminal in 4 hours for the standard 3.7V battery or 6 hours for  
the extended 3.7V battery.  
Power/DOCK LED  
Indicates if power is supplied to the Net Base and if a terminal is docked properly in the terminal  
well. Each terminal well has its own dedicated Dock LED.  
This color  
Red  
means…  
The Net Base has power but no terminal is docked.  
The Net Base has power and the terminal is properly seated in the base.  
Green  
16 - 2  
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COMM LED  
The COMM LED indicates the status of connection and data transfer between the Dolphin  
terminal and the Net Base. Each terminal well has its own dedicated COMM LED.  
When the Dolphin terminal is docked:  
This color  
and status  
means…  
Green  
Solid  
A connection has been established between the Dolphin terminal  
and the Net Base.  
Green  
Flashing  
Data transfer in progress.  
Note: The COMM LED does not necessarily indicate the Net Base and terminal are connected to a valid Ethernet  
Back Panel  
Green LED  
Yellow LED  
DC Power Jack  
Port 1: 10/100Mbps RJ45 Ethernet Port  
Port 2: 100Mbps Only RJ45 Ethernet Port  
DC Power Jack  
Use the power cable from Honeywell that comes with the Net Base to supply power to this  
RJ45 Ethernet Ports  
The Net Base contains two RJ45 Ethernet ports. You can connect the Net Base to an Ethernet-  
compliant device to facilitate Ethernet communication to and from the terminal by plugging a  
standard CAT-5 Ethernet cable into one of the two Ethernet ports provided. The second RJ45  
Ethernet port can be used for connection to an additional device such as a printer, workstation,  
eBase, or another Net Base.  
Note: The Net Base does not use a Spanning Tree Protocol (STP). When both RJ45 Ethernet ports  
are used, do not connect both Net Base interfaces to the same layer 2 LAN.  
Note: Ethernet Port 2 only supports 100Mbps Ethernet connections. Plugging in a 10Mbps connection  
into Port 2 may cause other ports to stop working. For 10Mbps connections use Ethernet Port 1.  
16 - 3  
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Each Ethernet port has a dedicated green and yellow status LED.  
This color  
and status  
Flashing  
Solid  
means…  
Green  
Data transfer is in progress.  
A connection has been established between the Net Base and  
the Ethernet.  
Yellow  
Solid  
Off  
Ethernet is connected at 100T.  
Ethernet is connected at 10T.  
Note: The terminal and Ethernet link must be set up properly to allow the terminal to communicate to other devices  
Bottom Panel  
For details on how to mount the Net Base, see Mounting the Net Base on page 16-7.  
MAC Address Label  
Compliance Label  
Serial Number Label  
Power  
The terminal requires 12 Volts DC input for communications and battery charging; the power adapter on  
the power cable converts the voltage from the power source to 12 volts DC. Use only a UL Listed power  
supply, which has been qualified by Honeywell with output rated at 12VDC and 8.5 amps with the device.  
The operating temperature range is -10° to 50°C (14° to 122°F).  
Honeywell recommends that you leave the Net Base connected to its power source at all times, so that it  
is always ready to use. For more information on how to remove the power cable, see Removing Power to  
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honeywell  
peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
16 - 4  
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Connecting Power to the Net Base  
LED  
A/C Power Cord  
Power  
Adapter  
Power Connector Cable  
1. Plug the A/C power cord into the power adapter.  
2. Plug the power connector cable into the power connector on the back of the Net Base.  
3. Plug the A/C power cord into a standard wall outlet. The LED on the Power Adapter illuminates to  
indicate power.  
4. All four Power/Dock LEDs illuminate solid red to indicate the base has power. Terminal wells with  
properly docked Dolphins indicate power with a green LED.  
5. The base is ready to begin charging terminals.  
Charging the Main Battery  
Before you attempt to use, charge, or change the battery in the terminal carefully read all the information  
!
The base provides power to the Dolphin terminals and allows the  
charging of the main batteries in the terminals. The main battery of  
each terminal charges in 4 hours for the standard 3.7V battery or 6  
hours for the extended 3.7V battery. The intelligent battery charging  
system incorporated into all Dolphin terminals prevents overcharging,  
which means that Dolphin terminals may be stored in the base indefi-  
nitely without damage to the terminals, battery packs, or the base.  
To Power a Terminal and Charge its Main Battery  
3. Slide the Dolphin terminal into one of the four terminal wells. The the Power/Dock LED for the well  
changes to green. Charging begins immediately if required by the Dolphin terminal.  
Ensure all components are dry prior to mating terminals/batteries with peripheral devices. Mating wet  
!
components may cause damage not covered by the warranty.  
We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may  
result in damage not covered by the warranty.  
!
16 - 5  
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Communication  
Software Requirements  
Before you connect the Dolphin terminal to the Net Base, make sure you have the most current software  
installed. To check the terminal’s system information, tap  
> Power Tools > SysInfo.  
• The Kernel version must be 26.01 or later in terminals running Windows Embedded Handheld 6.5  
Classic.  
• In terminals running Windows Embedded Handheld 6.5 Professional, the kernel version must be 25.01  
or later.  
Applications on the Dolphin Terminal  
Applications running on the Dolphin terminal when it is connected to the Net Base should be designed  
specifically for a partially connected network. For more details, please refer to the Best Practices for Par-  
tially Connected Networks document available at www.honeywellaidc.com.  
Connecting the Dolphin Terminal to the Net Base  
By default, the Dolphin terminal is configured to obtain IP addresses automatically using a DHCP server.  
This means that in most cases, you would simply plug-and-play the unit.  
2. Plug the CAT-5 Ethernet cable into one of the RJ45 connectors on the back of the Net Base.  
3. Plug the Ethernet cable into the network.  
4. Insert the Dolphin into one of the terminal wells. The DOCK LED for the well changes from red to  
green and the connection icon on the Dolphin’s title bar changes from  
to  
.
x
5. By default, the DHCP server assigns a unique IP address to each of the Dolphin terminals docked in  
the Net Base. This IP address can be used by any application on the Dolphin terminal.  
Note: Instead of using the default for DHCP assigned IP addresses, the Dolphin terminal can use a statically  
assigned IP address. See standard Microsoft Windows Mobile documentation for how to assign a static IP  
address to a network adapter. In this case, set a static IP address for the adapter named "SMC95001 USB2.0  
FAST Ethernet Drive".  
Displaying the Net Base Terminal Well and Dolphin IP Address  
Once the Dolphin terminal establishes communication, it uses the unique IP address assigned to the ter-  
minal well it is docked in on the Net Base. If four Dolphin terminals are successfully connected, then four  
different IP addresses are assigned to the adapter associated with the Dolphin terminal.  
1. Tap  
> Power Tools > Network Utilities > IPConfig.  
2. Change the Adapter to SMC95001.  
3. On the Input tab, tap the Display full configuration button.  
4. The Dolphin terminal retrieves and displays the IP configuration for the entire Dolphin terminal and  
the Net Base terminal well where the Dolphin is docked.  
16 - 6  
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5. Locate the IpAddress field in the IP configuration list.  
Mounting the Net Base  
Set the Net Base on a dry, stable surface, such as a desktop or workbench near an electrical outlet. Be  
sure to provide enough workspace with good lighting for the user to view and operate the Dolphin termi-  
nal while it is in the Net Base. When choosing a location, bear in mind that the mounting location must  
allow users easy access to the terminal wells, the Ethernet ports, and the power jack.  
Bottom Panel  
Rubber Feet, Qty. 8  
DIN Rail Slot  
Mounting Holes for Wall  
Mount Bracket Hardware,  
Qty. 4  
Desk Mounting  
The DIN Rail (7.5 X 35 mm) slot on the bottom panel enables secure mounting on a horizontal surface.  
Hardware Required  
• 3/16 in. dia x 5/8 in. long pan head screw  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick flat washer  
• 3/16 in. dia nut  
Installing the DIN Rail  
1. Slide the DIN Rail into the DIN Rail slot on the bottom panel of the base.  
2. Turn the base and DIN Rail right side up.  
16 - 7  
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3. Then, using the appropriate hardware, secure the DIN Rail to a stable, flat horizontal surface.  
DIN Rail (7.5 X 35 mm)  
Wall Mounting  
The optional wall mount bracket enables secure mounting of the base on a vertical surface. The wall  
mount bracket can be used in conjunction with the DIN rail but does not require the DIN Rail for use.  
Hardware (Provided)  
• M3 x 9 mm self-tapping screws, #2 Phillips, Qty. 4  
• 3/8 in. x 4 in. round head toggle bolt, 2-5/8 in. usable length, Qty. 4  
• 3/8 in. x 2 1/2 in. length Hex Head Lag Screw, Qty. 4  
Tools Required  
• Drill  
• 7/8 in. Drill Bit (for hollow wall installations) or  
1/4 in. Drill Bit (for wood stud installation)  
• Phillips Screw Driver  
Hollow Wall Installation  
1. Drill four pilot holes in the wall using a 7/8 in. drill bit.  
13.78 in.  
[ 35 cm ]  
Wall Mount Bracket  
6.5 in.  
[16.5 cm]  
Wall Mount Holes  
16 - 8  
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2. Slide the bolt through the wall bracket, and thread the toggle nut onto  
the bolt.  
Toggle Nut  
Bolt  
3. Press the ends of the toggle nut together, and insert the bolt/nut into the  
pilot hole until the nut clears inside wall surface. The toggle nut should  
spring open preventing the screw from being removed.  
Bracket  
4. Repeat steps 2 and 3 for each of the remaining mounting holes.  
5. Tighten all four bolts to secure the bracket to the wall.  
Wall  
Wall  
Open  
Toggle Nut  
6. Once the bracket is installed, secure the base to the wall bracket, see  
Securing the Base to the Wall Bracket for detailed instructions.  
Wood Stud Installation  
Bracket  
1. Drill four pilot holes in the wall/wood stud using the 1/4 in. drill bit.  
2. Secure the bracket to the wall using the four Hex Head Lag Screws provided.  
3. Once the bracket is installed, secure the base to the wall bracket, Securing the Base to the Wall  
Bracket for detailed instructions.  
Securing the Base to the Wall Bracket  
Wall Bracket  
You can secure the base to the wall bracket by  
using the self tapping screws provided or you can  
use the optional DIN Rail.  
To secure the base using the self tapping screws:  
1. Position the base on the wall bracket, as  
shown.  
2. Secure the base to the bracket using the four  
M3 x 9 mm self-tapping screws provided.  
M3 x 9 mm Self-tapping  
Screws, Qty. 4  
16 - 9  
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To secure the base using the optional DIN Rail:  
Hardware Required  
• DIN Rail, Qty. 1  
• 3/16 in. dia x 5/8 in. long pan head screw, Qty. 2  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick washer, Qty. 2  
• 3/16 in. dia nut, Qty. 2  
1. Position the DIN Rail on the wall bracket, as shown below.  
2. Slide the screw through the slot on the DIN Rail and the mounting hole in the bracket.  
3. Slide the washer onto the screw and tighten the nut to secure the assembly.  
Wall Bracket, Qty. 1  
Screw, Qty. 2  
Washer, Qty. 1  
DIN Rail, Qty. 1  
Nut, Qty. 1  
Washer, Qty. 1  
Nut, Qty. 1  
4. Remove the rubber feet on the bottom of the Net Base.  
5. Slide the base onto the DIN Rail using the slot on the bottom of the base.  
Wall Bracket  
Wall Bracket  
DIN Rail  
16 - 10  
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Channel Bracket Installation (Pre-existing Hardware Installations)  
When choosing a location and installing the optional channel bracket:  
• Do not exceed 150 lbs. maximum load on the channel bracket.  
• Leave a minimum of 16 in. (40.64 cm) of horizontal space between the hardware used to attach the  
channel bracket to the wall.  
• An electrical outlet must be easily accessible.  
• The mounting location should be dry, stable, easily accessible, and well lighted.  
Tools Required  
• Drill  
• 7/8 in. Drill Bit (for hollow wall installations) or 1/4 in. Drill Bit (for wood stud installations)  
• #2 Phillips Screw Driver  
• Medium Flat Head Screw Driver  
• 9/16 in.Socket Wrench  
Hardware Required  
• 3/8 in.-16 spring nut, for 13/16 in. deep strut, Qty. 4 per wall bracket  
• 3/8 in. flat washer, Qty. 4 per wall bracket  
• 3/8 in.-16 x 1.00 in., cap screw, grade 5, Qty. 4 per wall bracket  
Hollow Wall Installations:  
3/8 in. x 4 in. round head toggle bolt, 2-5/8 in. usable length, Qty. 4  
3/8 in. flat washer, Qty. 4  
Wood Stud Installations:  
3/8 in. x 2 1/2 in. length hex head lag screw, Qty. 4  
3/8 in. fat washer, Qty. 4  
Installation  
1. Slide the spring nuts into the channel of the bracket and position them to line up with the mounting  
holes on the wall bracket.  
Spring Nut  
13.78 in.  
[ 35 cm ]  
Wall Bracket  
6.5 in.  
[16.5 cm]  
Wall Mount Holes  
Channel Bracket  
16 - 11  
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2. Attach the channel bracket to a dry, stable surface using the hardware listed on page 16-11 for the  
appropriate mounting surface.  
Mounting into Wood Stud  
Washer, Qty. 4  
Lag Bolt, Qty. 4  
Channel Bracket  
Minimum  
16 in. (40.64 cm)  
Mounting into Hollow Surface  
Washer, Qty. 4  
Toggle Nut, Qty. 4  
Toggle Bolt, Qty. 4  
Channel Bracket  
Minimum  
16 in. (40.64 cm)  
3. Align the mounting holes on the wall bracket with the spring nuts installed in the channel bracket.  
Secure the wall bracket in place using the cap screws listed on page 16-11.  
Base to the wall bracket.  
16 - 12  
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Removing Power to the Net Base  
Attempting to remove the cable without disengaging the lock may result in damage to the base and power  
cable not covered by the warranty.  
!
1. Gently slide back the outer shell of the connector to disengage cable lock.  
Cable Lock  
Do not pull on the  
power connector  
cable or strain relief.  
2. Remove the cable from the power jack.  
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17  
Dolphin 99EX QuadCharger Device (Model 99EX-QC)  
Overview  
This 4-slot charging station provides intelligent battery management for the rechargeable battery packs  
used in Dolphin terminals.  
The 99EX-QC charger is designed for use with battery pack models 99EX-BTSC (standard Li-poly 3.7 V,  
11.3 watt hour) and 99EX-BTEC (extended Li-ion 3.7 V, 18.5 watt hour) manufactured for Honeywell  
International Inc.  
Note: Dolphin 99EX models intended for use in potentially explosive atmospheres are only approved to use battery  
pack model 99EX-BTEC (PN 99EX-BTEC-2) or 99EX-BTSC (PN 99EX-BTSC-2). See Equipment Intended  
Warning! The QuadCharger is not designed for use in hazardous locations.  
!
Unpacking the QuadCharger  
Open the shipping box and inspect the package to see that the following standard items are included:  
• One Dolphin QuadCharger, model 99EX-QC  
• One power supply (see Supplying Power on page 17-3)  
• One power cord  
If any items are missing or anything appears to be damaged, contact your Customer Account Represen-  
tative. Keep the original packaging in case you need to return the QuadCharger for service or to store  
the QuadCharger while not in use.  
Capacity  
The charger holds 4 Honeywell 3.7V Li-ion batteries.  
Charging Time  
Charge time is 4 hours for the standard 3.7V battery or 6 hours for the extended 3.7V battery.  
Charging Process  
Each charging slot works independently of the other three. As battery packs charge, the charging cir-  
cuitry follows the two-step charging process (CC-CV) that is recommended for Li-ion batteries. The pro-  
cess monitors changes in temperature, current, and voltage and resets the battery pack.  
We recommend use of Honeywell Li-poly or Li-ion battery packs. Use of any non-Honeywell battery may result  
in damage not covered by the warranty.  
!
We recommend use of Honeywell peripherals, power cables, and power adapters. Use of any non-Honey-  
well peripherals, cables, or power adapters may cause damage not covered by the warranty.  
!
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Parts and Functions  
Top Panel  
Charging Slots (4)  
Power LED  
Status LEDs  
One Per Charging Slot  
Charging Slots  
There are 4 charging slots. Each slot holds one Li-ion battery and charges it independently of  
the other slots. When a battery is placed in each slot, it immediately begins charging.  
Power LED  
The power LED indicates if the QuadCharger is powered and operational. When the  
QuadCharger is receiving power, the LED illuminates green.  
Power Supply Connector  
Status LEDs  
A status LED is located at one corner of each of the 4 battery slots. The color of the LED  
indicates the charge status of the batteries in its slot.  
Color  
This color indicates that the battery in the slot…  
Has completed its charge cycle and is ready for use.  
Is being charged at a maximum charge rate.  
Green (Solid)  
Orange (Solid)  
Red (Flashing)  
The internal temperature of the auxiliary battery is too hot or there  
is a battery error. Charge the auxiliary battery in a cooler  
environment or replace the battery with a new Honeywell battery.  
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Supplying Power  
The charger must be connected to a power source via the Honeywell power adapter cable so that volt-  
age is adjusted appropriately. Use only a UL Listed power supply, which has been qualified by Honeywell  
with output rated at 12VDC and 3 amps with the device.  
1. Locate the AC power adapter cable and plug it into the power source.  
2. Connect the power cable to the power adapter.  
3. Connect the power cable to the supply connector on the back of the charger.  
Power LED  
PowerSupply  
Connector  
4. The power LED illuminates green, and the charger performs a self-diagnostic test that lasts  
approximately five seconds.  
Recommendations for Storing Batteries  
To maintain top performance from batteries, avoid storing batteries outside of the following temperature  
ranges:  
• 14°F to 113°F (-10°C to +45°C) for short term storage of less than one month  
• 32°F to 86°F (-0°C to +30°C) for long term storage  
Do not store batteries in extremely high humidity. For prolonged storage, do not keep batteries stored in  
a charger that is connected to a power source.  
Inserting and Charging Batteries  
For best results, battery packs should be at room temperature before recharging them; temperature has  
a marked effect on charging. The recommended temperature range is 50°F to 95° F (10°C to 35° C).  
1. Set up the charger, see Supplying Power above.  
2. Power the charger. The Power LED illuminates green.  
3. Insert the battery at an angle so the battery pack contacts  
and the QuadCharger contacts align.  
4. Snap the battery into place with a hinging motion.  
5. The Status LED for that particular slot illuminates orange to  
indicate the battery is seated properly and the charging cycle has begun.  
6. When the Status LED turns green, the battery in the slot has completed charging.  
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Mounting the QuadCharger  
The charger should be on a dry, stable surface and can be mounted on a flat, horizontal surface such as  
a desktop or workbench. When choosing a location, always bear in mind that:  
• the mounting location must allow users easy access to the power connector.  
• the charger should be oriented so that users can easily insert and remove battery packs and see the  
LEDs.  
Bottom Panel  
3.94 in.  
[10 cm]  
DIN Rail Slot  
Rubber Feet,  
Qty. 4  
Optional Mounting Holes  
for M3 Self-Tapping  
Screws, Qty. 4  
3.66 in.  
[9.3 cm]  
Desk Mounting  
The DIN rail slot on the bottom panel enables secure mounting to a horizontal surface.  
Hardware Required  
• 3/16 in. dia x 5/8 in. long pan head screw  
• 1/2 in. OD x 7/32 in. ID x 3/64 in. thick flat washer  
• 3/16 in. dia nut  
Installing the DIN Rail  
1. Slide the DIN rail into the DIN rail slot (7.5 X 35 mm) on the bottom of the QuadCharger.  
2. Then, using the appropriate hardware listed above, secure the DIN rail to the desktop.  
DIN Rail  
17 - 4  
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Troubleshooting  
If you encounter problems with your QuadCharger device, refer to chart below for possible solutions.  
If problems persist, please contact Honeywell Technical Support.  
Problem  
Issue  
The Status LED does not come on when I  
insert a battery pack.  
Check the power connections; make sure the Power cable is  
inserted into the Power supply connector and the battery pack  
is properly seated.  
The Status LED lights red during charging.  
Try to charge the battery in one of the other charging slots. If  
the red Status LED comes on again, then the problem is  
associated with the battery pack. If the red status stays with the  
charging slot, the problem is associated with the charging  
circuitry.  
The Status LED flashes red without a  
battery in the charging slot.  
If a battery is in failure mode (flashing red LED), and that  
battery is removed from the charging slot, the slot does not  
reset and will continue to flash red. To reset the slot and stop  
the flashing red LED, insert a known good battery into the slot  
or recycle the power to the QuadCharger.  
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18  
Customer Support  
Product Service and Repair  
Honeywell International Inc. provides service for all of its products through service centers throughout  
the world. To obtain warranty or non-warranty service, please visit www.honeywellaidc.com, and select  
Support > Contact Service and Repair to see your region’s instructions on how to obtain a Return  
Material Authorization number (RMA #). You should do this prior to returning the product.  
For ongoing and future product quality improvement initiatives, the 99EX comes equipped with an  
embedded device lifetime counter function. Honeywell may use lifetime counter data for future statistical  
reliability analysis as well as ongoing quality, repair and service purposes.  
Technical Assistance  
If you need assistance installing or troubleshooting your device, please contact us by using one of the  
methods below:  
Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help,  
our Technical Support Portal (see below) provides an easy way to report your problem or ask your ques-  
tion.  
Technical Support Portal: www.hsmsupportportal.com  
The Technical Support Portal not only allows you to report your problem, but it also provides immediate  
solutions to your technical issues by searching our Knowledge Base. With the Portal, you can submit  
and track your questions online and send and receive attachments.  
You can contact our technical support team directly by filling out our online support form. Enter your  
contact details and the description of the question/problem.  
For our latest contact information, please check our website at the link above.  
Limited Warranty  
Honeywell International Inc. (“HII”) warrants its products and optional accessories to be free from defects  
in materials and workmanship and to conform to HII’s published specifications applicable to the products  
purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly  
installed or used; (ii) damaged by accident or negligence, including failure to follow the proper  
maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration  
by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface  
connections, (C) static electricity or electro-static discharge, (D) operation under conditions beyond the  
specified operating parameters, or (E) repair or service of the product by anyone other than HII or its  
authorized representatives.  
This warranty shall extend from the time of shipment for the duration published by HII for the product at  
the time of purchase ("Warranty Period"). Any defective product must be returned (at purchaser’s  
expense) during the Warranty Period to HII factory or authorized service center for inspection. No product  
will be accepted by HII without a Return Materials Authorization, which may be obtained by contacting  
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HII. In the event that the product is returned to HII or its authorized service center within the Warranty  
Period and HII determines to its satisfaction that the product is defective due to defects in materials or  
workmanship, HII, at its sole option, will either repair or replace the product without charge, except for  
return shipping to HII.  
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING  
WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR  
IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.  
HII’S RESPONSIBILITY AND PURCHASER’S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS  
LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT WITH NEW OR  
REFURBISHED PARTS. IN NO EVENT SHALL HII BE LIABLE FOR INDIRECT, INCIDENTAL, OR  
CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF HII ARISING IN  
CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES  
FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE  
ACTUAL AMOUNT PAID TO HII FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL  
REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HII MAY HAVE BEEN ADVISED OF THE  
POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR  
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO  
YOU.  
All provisions of this Limited Warranty are separate and severable, which means that if any provision is  
held invalid and unenforceable, such determination shall not affect the validity of enforceability of the  
other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage  
not covered by this warranty. This includes but is not limited to: cables, power supplies, cradles, and  
docking stations. HII extends these warranties only to the first end-users of the products. These  
warranties are non-transferable.  
The limited duration of the warranty for the Dolphin 99EX is as follows:  
• The duration of the limited warranty for terminals with an integrated imager is one year.  
• The duration of the limited warranty for touch screens is one year.  
• The duration of the limited warranty for the Dolphin 99EX HomeBase device, Dolphin 99EX eBase  
device, Dolphin 99EX Net Base device, Dolphin 99EX QuadCharger device, Dolphin 99EX Mobile  
Base, and Dolphin 99EX ChargeBase device, is one year.  
• The duration of the limited warranty for batteries is one year. Use of any battery from a source other  
than Honeywell may result in damage not covered by the warranty. Batteries returned to Honeywell  
International Inc. in a reduced state may or not be replaced under this warranty. Battery life will be  
greatly increased when following the battery instructions in this user’s guide.  
How to Extend Your Warranty  
Honeywell International Inc. offers a variety of service plans on our hardware products. These  
agreements offer continued coverage for your equipment after the initial warranty expires. For more  
information, contact your Sales Representative, Customer Account Representative, or Product Service  
Marketing Manager from Honeywell International Inc., or your Authorized Reseller.  
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Honeywell Scanning & Mobility  
9680 Old Bailes Road  
Fort Mill, SC 29707  
www.honeywellaidc.com  
99EXEI-UG Rev E  
4/14  
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