Hearth and Home Technologies Indoor Fireplace ST 550TM IPI User Manual

Owner’s Manual  
Installation and Operation  
Models:  
ST-550TM-IPI  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
WARNING  
WARNING: If the information in these  
instructions is not followed exactly, a re  
or explosion may result causing property  
damage, personal injury, or death.  
HOT SURFACES!  
Glass and other surfaces are hot during  
operation AND cool down.  
Hot glass will cause burns.  
DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
DO NOT store or use gasoline or other am-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
• CAREFULLY SUPERVISE children in same room as  
replace.  
• Alert children and adults to hazards of high temperatures.  
• What to do if you smell gas  
- DO NOT try to light any appliance.  
High temperatures may ignite clothing or other ammable  
materials.  
• Keep clothing, furniture, draperies and other ammable  
materials away.  
- DO NOT touch any electrical switch. DO  
NOT use any phone in your building.  
- Immediately call your gas supplier from a  
neighbor’s phone. Follow the gas suppli-  
er’s instructions.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the xed glass panel. DO  
NOT operate the appliance with the barrier removed.  
- If you cannot reach your gas supplier, call  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
the re department.  
• Installation and service must be performed  
by a qualied installer, service agency, or the  
gas supplier.  
In the Commonwealth of Massachusetts installation must be  
performed by a licensed plumber or gas tter.  
See Table of Contents for location of additional Commonwealth  
of Massachusetts requirements.  
This appliance may be installed as an OEM installation in  
manufactured home (USA only) or mobile home and must be  
installed in accordance with the manufacturer’s instructions  
and the manufactured home construction and safety standard,  
Title 24 CFR, Part 3280 or Standard for Installation in Mobile  
Homes, CAN/CSA Z240MH, in Canada.  
Installation and service of this appliance should be  
performed by qualied personnel. Hearth & Home  
Technologies suggests NFI certied or factory trained  
professionals, or technicians supervised by an NFI  
certied professional.  
This appliance is only for use with the type(s) of gas indicated  
on the rating plate.  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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1
Safety Alert Key:  
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.  
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.  
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.  
• NOTICE: Used to address practices not related to personal injury.  
Table of Contents  
A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . 5  
7 Vent Information and Diagrams  
A. Approved Pipe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
B. Vent Table Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
D. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . 24  
E. Use of Flex Vent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25  
F. Vent Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26  
1 Listing and Code Approvals  
A. Appliance Certication . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
B. Tempered Glass Specications . . . . . . . . . . . . . . . . . . . . . 7  
C. BTU Specications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 7  
E. Non-Combustible Materials Specication. . . . . . . . . . . . . . 7  
F. Combustible Materials Specication . . . . . . . . . . . . . . . . . 7  
G. Electrical Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
H. Requirements for the Commonwealth of Massachusetts. . 8  
8 Vent Clearances and Framing  
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . 31  
B. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . 31  
C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . 32  
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . 33  
User Guide  
9 Appliance Preparation  
2 Operating Instructions  
A. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . 34  
A. Gas Fireplace Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
C. Clear Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
D. Decorative Doors and Fronts . . . . . . . . . . . . . . . . . . . . . . 10  
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
F. Remote Controls, Wall Controls and Wall Switches. . . . . 10  
G. Before Lighting Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . 10  
H. Lighting Instructions (IPI) . . . . . . . . . . . . . . . . . . . . . . . . . 11  
I. After Fireplace is Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
J. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . 12  
10 Installing Vent Pipe  
A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . . 35  
B. Assemble Slip Sections . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
C. Secure the Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . 36  
D. Disassemble Vent Sections . . . . . . . . . . . . . . . . . . . . . . . 37  
E. Install Decorative Ceiling Components . . . . . . . . . . . . . . 37  
F. Install Metal Roof Flashing. . . . . . . . . . . . . . . . . . . . . . . . 38  
G. Assemble and Install Storm Collar. . . . . . . . . . . . . . . . . . 38  
H. Install RF4-8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
I. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . 40  
J. Install Decorative Wall Components . . . . . . . . . . . . . . . . 40  
K. Heat Shield Requirements for Horizontal Termination . . . 40  
L. Install Horizontal Termination Cap . . . . . . . . . . . . . . . . . . 41  
3 Maintenance and Service  
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . 13  
B. Maintenance Tasks-Qualied Service Technician . . . . . . 14  
Installer Guide  
11 Gas Information  
4 Getting Started  
A. Fuel Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
B. Gas Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
C. Gas Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42  
D. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . 42  
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . . 16  
B. Design and Installation Considerations . . . . . . . . . . . . . . 17  
C. Tools and Supplies Needed . . . . . . . . . . . . . . . . . . . . . . . 17  
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . 17  
12 Electrical Information  
5 Framing and Clearances  
A. Wiring Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43  
B. Intellire Ignition System Wiring. . . . . . . . . . . . . . . . . . . . 43  
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . 43  
D. Electrical Service and Repair. . . . . . . . . . . . . . . . . . . . . . 43  
E. Junction Box Installation. . . . . . . . . . . . . . . . . . . . . . . . . . 45  
F. Wall Switch Installation for Fan (Optional) . . . . . . . . . . . . 45  
A. Selecting Appliance Location . . . . . . . . . . . . . . . . . . . . . . 18  
B. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . 19  
C. Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
D. Mantel and Wall Projections and Non Combustible Zone 20  
6 Termination Locations  
A. Vent Termination Minimum Clearances . . . . . . . . . . . . . . 21  
B. Continue Adding Vent Components . . . . . . . . . . . . . . . . . 23  
C. Install Support Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
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13 Finishing  
A. Splatter Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46  
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . 48  
C. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
D. Finishing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49  
14 Appliance Setup  
A. Remove Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . 51  
B. Remove the Shipping Materials . . . . . . . . . . . . . . . . . . . . 51  
C. Clean the Appliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
D. Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
E. Rock Media Placement . . . . . . . . . . . . . . . . . . . . . . . . . . 51  
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
G. Install Trim Kits and Surrounds . . . . . . . . . . . . . . . . . . . . 52  
H. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
15 Troubleshooting  
A. Intellire Ignition System . . . . . . . . . . . . . . . . . . . . . . . . . 53  
16 Reference Materials  
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . 55  
B. Vent Components Diagrams (continued) . . . . . . . . . . . . . 56  
C. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
D. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
= Contains updated information.  
4
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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B. Limited Lifetime Warranty  
Hearth & Home Technologies LIMITED WARRANTY  
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood, pellet  
and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or Canada.  
Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.  
Warranty Period  
Parts Labor  
HHT Manufactured Appliances and Venting  
EPA  
Components Covered  
Gas  
X
Wood  
Pellet  
Electric Venting  
Wood  
All Parts and Material Except as  
covered by Conditions, Exclusion,  
and Limitations listed  
1 Year  
X
X
X
X
X
Igniters, Electronic Components,  
and Glass  
X
X
X
X
2 years  
3 years  
X
X
X
Blowers  
Molded Refractory Panels  
X
X
Firepots  
5 years  
3 years  
3 years  
X
X
Castings & Bafes  
Firebox, HHT Chimney,  
Termination & Heat  
Exchanger  
7 years  
X
X
10 years 1 year  
X
Burners, Logs & Refractory  
Limited  
1 year  
X
X
Firebox & Heat Exchanger  
All Replacement Parts  
Lifetime  
90 Days  
X
X
X
X
X
See Conditions, Exclusions, and limitations.  
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY  
9-01-08  
• This warranty applies to the original owner and is transferable up to two years from date of purchase to the new homeowner,  
provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance remains in its  
original place of installation.  
• The maximum amount recoverable under this warranty is limited to the purchase price of the product.  
• In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.  
• Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the home is  
not covered under this warranty.  
Page 1 of 2  
4021-645A 09-01-08  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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B. Limited Lifetime Warranty (continued)  
• This limited warranty does not extend to or include surface nish on the appliance or terminations, door gasketing, glass  
gasketing, glass discoloration, rebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or corrosion  
on any of the metal surfaces, cast iron components, bafes, repots, doors, or rebox area are not covered by this  
warranty.  
• Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to this  
noise are not covered by this warranty.  
• HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or maintenance  
of the appliance not in accordance with the installation instructions; operating instructions and the listing agent identication  
label furnished with the appliance; (2) installation which does not comply with local building codes; (3) shipping, improper  
handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environmental conditions, inadequate  
ventilation or drafting caused by tight sealing construction of the structure or handling devices such as exhaust fans or forced  
air furnaces or other such causes; (5) use of fuels other than those specied in the operating instructions; (6) installation  
or use of components not supplied with the appliance or any other components not expressly authorized and approved  
by HHT; and/or (7) modication of the appliance not expressly authorized and approved by HHT in writing.  
• This warranty does not apply to non-HHT venting components, hearth components or other accessories used in conjunction  
with the installation of this product.  
• This warranty is void if the appliance has been over-red or operated in atmospheres contaminated by chlorine, uorine,  
or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or there is any  
damage to the appliance or other components due to water or weather damage which is the result of, but not limited to,  
improper chimney or venting installation.  
• HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship during  
the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the defective  
component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.  
• Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not  
apply to you. This warranty gives you specic rights; you may also have other rights, which vary from state to state.  
• EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE  
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF  
THE WARRANTY SPECIFIED ABOVE.  
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all  
warranties currently in existence.  
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide necessary  
parts or components, contact the nearest authorized HHT dealer or supplier.  
Page 2 of 2  
4021-645A 09-01-08  
6
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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Listing and Code Approvals  
1
A. Appliance Certication  
C. BTU Specications  
Maximum  
Input  
BTU/h  
Minimum  
Input  
BTU/h  
Orice  
Size  
(DMS)  
Models  
MODELS: ST-550TM-IPI  
(U.S. or Canada)  
LABORATORY: Underwriters Laboratories, Inc. (UL)  
TYPE: Direct Vent Gas Appliance Heater  
STANDARD: ANSI Z21.88-2008 • CSA 2.33a-2008  
US  
(0-2000 FT)  
22,000 16,000  
21,000 14,700  
22,000  
43  
44  
54  
55  
ST-550TM-IPI (NG)  
CANADA  
(2000-4500 FT)  
US  
(0-2000 FT)  
This product is listed to ANSI standards for “Vented Gas  
Appliance Heaters” and applicable sections of “Gas Burn-  
ing Heating Appliances for Manufactured Homes and  
Recreational Vehicles”, and “Gas Fired Appliances for  
Use at High Altitudes”.  
ST-550TM-IPI (LP)  
CANADA  
(2000-4500 FT)  
20,000  
D. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
NOTICE: This installation must conform with local codes.  
In the absence of local codes you must comply with the  
National Fuel Gas Code, ANSI Z223.1-latest edition in  
the U.S.A. and the CAN/CGA B149 Installation Codes in  
Canada.  
When installing above 2000 feet elevation:  
• In the USA: Reduce input rate 4% for each 1000 feet  
above 2000 feet.  
NOT INTENDED FOR USE AS A PRIMARY HEAT SOURCE.  
This appliance is tested and approved as either supplemen-  
tal room heat or as a decorative appliance. It should not be  
factored as primary heat in residential heating calculations.  
• In CANADA: Reduce input rate 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
Check with your local gas utility to determine proper orice  
size.  
B. Tempered Glass Specications  
Hearth & Home Technologies appliances manufactured  
with tempered glass may be installed in hazardous loca-  
tions such as bathtub enclosures as dened by the Con-  
sumerProductSafetyCommission(CPSC).Thetempered  
glass has been tested and certied to the requirements  
of ANSI Z97.1 and CPSC 16 CFR 1202 (Safety Glazing  
Certication Council SGCC# 1595 and 1597. Architectur-  
al Testing, Inc. Reports 02-31919.01 and 02-31917.01).  
E. Non-Combustible Materials Specication  
Material which will not ignite and burn. Such materials are  
those consisting entirely of steel, iron, brick, tile, concrete,  
slate, glass or plasters, or any combination thereof.  
Materials that are reported as passing ASTM E 136,  
Standard Test Method for Behavior of Materials in a  
Vertical Tube Furnace at 750 ºC and UL763 shall be  
considered non-combustible materials.  
This statement is in compliance with CPSC 16 CFR Sec-  
tion 1201.5 “Certication and labeling requirements”  
which refers to 15 U.S. Code (USC) 2063 stating “…Such  
certicate shall accompany the product or shall otherwise  
be furnished to any distributor or retailer to whom the  
product is delivered.”  
F. Combustible Materials Specication  
Materials made of or surfaced with wood, compressed pa-  
per, plant bers, plastics, or other material that can ignite  
and burn, whether ame proofed or not, or plastered or  
unplastered shall be considered combustible materials.  
Some local building codes require the use of tempered  
glass with permanent marking in such locations. Glass  
meeting this requirement is available from the factory.  
Please contact your dealer or distributor to order.  
G. Electrical Codes  
NOTICE: This appliance must be electrically wired and  
grounded in accordance with local codes or, in the absence  
of local codes, with National Electric Code ANSI/NFPA  
70-latest edition or the Canadian Electric Code CSA  
C22.1.  
A110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when  
it is installed in locations such as in bathrooms or near  
sinks.  
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Inspection  
Note: The following requirements reference various  
Massachusetts and national codes not contained in this  
document.  
The state or local gas inspector of the side wall horizon-  
tally vented gas fueled equipment shall not approve the  
installation unless, upon inspection, the inspector ob-  
serves carbon monoxide detectors and signage installed  
in accordance with the provisions of 248 CMR 5.08(2)(a)1  
through 4.  
H. Requirements for the Commonwealth of  
Massachusetts  
For all side wall horizontally vented gas fueled equipment  
installed in every dwelling, building or structure used in  
whole or in part for residential purposes, including those  
owned or operated by the Commonwealth and where the  
side wall exhaust vent termination is less than seven (7)  
feet above nished grade in the area of the venting, in-  
cluding but not limited to decks and porches, the following  
requirements shall be satised:  
Exemptions  
The following equipment is exempt from 248 CMR  
5.08(2)(a)1 through 4:  
• The equipment listed in Chapter 10 entitled “Equipment  
Not Required To Be Vented” in the most current edition  
of NFPA 54 as adopted by the Board; and  
• Product Approved side wall horizontally vented gas fu-  
eled equipment installed in a room or structure separate  
from the dwelling, building or structure used in whole or  
in part for residential purposes.  
Installation of Carbon Monoxide Detectors  
At the time of installation of the side wall horizontal vented  
gas fueled equipment, the installing plumber or gas tter  
shall observe that a hard wired carbon monoxide detector  
with an alarm and battery back-up is installed on the oor  
level where the gas equipment is to be installed. In addi-  
tion, the installing plumber or gas tter shall observe that  
a battery operated or hard wired carbon monoxide detec-  
tor with an alarm is installed on each additional level of  
the dwelling, building or structure served by the side wall  
horizontal vented gas fueled equipment. It shall be the  
responsibility of the property owner to secure the services  
of qualied licensed professionals for the installation of  
hard wired carbon monoxide detectors.  
MANUFACTURER REQUIREMENTS  
Gas Equipment Venting System Provided  
When the manufacturer of Product Approved side wall  
horizontally vented gas equipment provides a venting  
system design or venting system components with the  
equipment, the instructions provided by the manufacturer  
for installation of the equipment and the venting system  
shall include:  
• Detailed instructions for the installation of the venting  
system design or the venting system components; and  
In the event that the side wall horizontally vented gas fu-  
eled equipment is installed in a crawl space or an attic,  
the hard wired carbon monoxide detector with alarm and  
battery back-up may be installed on the next adjacent  
oor level.  
• A complete parts list for the venting system design or  
venting system.  
Gas Equipment Venting System NOT Provided  
In the event that the requirements of this subdivision can  
not be met at the time of completion of installation, the  
owner shall have a period of thirty (30) days to comply  
with the above requirements; provided, however, that dur-  
ing said thirty (30) day period, a battery operated carbon  
monoxide detector with an alarm shall be installed.  
When the manufacturer of a Product Approved side wall  
horizontally vented gas fueled equipment does not pro-  
vide the parts for venting the ue gases, but identies  
“special venting systems”, the following requirements  
shall be satised by the manufacturer:  
• The referenced “special venting system” instructions  
shall be included with the appliance or equipment in-  
stallation instructions; and  
Approved Carbon Monoxide Detectors  
Each carbon monoxide detector as required in accor-  
dance with the above provisions shall comply with NFPA  
720 and be ANSI/UL 2034 listed and IAS certied.  
• The “special venting systems” shall be Product Ap-  
proved by the Board, and the instructions for that sys-  
tem shall include a parts list and detailed installation  
instructions.  
Signage  
A metal or plastic identication plate shall be permanent-  
ly mounted to the exterior of the building at a minimum  
height of eight (8) feet above grade directly in line with the  
exhaust vent terminal for the horizontally vented gas fu-  
eled heating appliance or equipment. The sign shall read,  
in print size no less than one-half (1/2) inch in size, “GAS  
VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OB-  
STRUCTIONS”.  
A copy of all installation instructions for all Product Ap-  
proved side wall horizontally vented gas fueled equip-  
ment, all venting instructions, all parts lists for venting  
instructions, and/or all venting design instructions shall  
remain with the appliance or equipment at the completion  
of the installation.  
See Gas Connection section for additional Common-  
wealth of Massachusetts requirements.  
8
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User Guide  
Operating Instructions  
2
• Keep remote controls out of reach of children.  
A. Gas Fireplace Safety  
• Never leave children alone near a hot replace, whether  
operating or cooling down.  
WARNING  
HOT SURFACES!  
Teach children to NEVER touch the replace.  
Glass and other surfaces are hot during  
operation AND cool down.  
• Consider not using the replace when children will be  
present.  
Hot glass will cause burns.  
DO NOT touch glass until it is cooled  
• NEVER allow children to touch glass  
• Keep children away  
Contact your dealer for more information, or visit: www.  
hpba.org/staysafe.  
To prevent unintended operation when not using your re-  
place for an extended period of time (summer months,  
vacations, trips, etc):  
• CAREFULLY SUPERVISE children in same room as  
replace.  
• Alert children and adults to hazards of high temperatures.  
• Remove batteries from remote controls.  
• Turn off wall controls.  
High temperatures may ignite clothing or other  
ammable materials.  
• Keep clothing, furniture, draperies and other ammable  
materials away.  
• Unplug 3 volt adapter plug and remove batteries on IPI  
models.  
This appliance has been supplied with an integral barrier  
to prevent direct contact with the xed glass panel. DO  
NOT operate the appliance with the barrier removed.  
B. Your Fireplace  
Contact your dealer or Hearth & Home Technologies if the  
barrier is not present or help is needed to properly install one.  
WARNING! DO NOT operate replace before read-  
ing and understanding operating instructions. Failure  
to operate replace according to operating instructions  
could cause re or injury.  
If you expect that small children or vulnerable adults may  
come into contact with this replace, the following precau-  
tions are recommended:  
• Install a physical barrier such as:  
- A decorative rescreen.  
- Adjustable safety gate.  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
FIXED GLASS ASSEMBLY  
SECTION 14.F.  
DECORATIVE DOORS  
(NOT SHOWN)  
SECTION 2.D.  
CLEAR SPACE  
SECTION 2.C.  
Figure 2.1 General Operating Parts  
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9
C. Clear Space  
E. Fixed Glass Assembly  
WARNING! DO NOT place combustible objects within 3  
ft. of the front of the replace. High temperatures may  
start a re. See Figure 2.2.  
See Section 14.F.  
F. Remote Controls, Wall Controls and Wall  
Switches  
Avoid placing candles and other heat-sensitive objects  
within 3 ft. of the front of the replace. Heat may damage  
these objects.  
Follow the instructions supplied with the control installed  
to operate your replace:  
For safety:  
• Install a switch lock or a wall/remote control with child  
protection lockout feature.  
• Keep remote controls out of reach of children.  
See your dealer if you have questions.  
4 FT.  
122 CM  
G. Before Lighting Fireplace  
Before operating this replace for the rst time, have a  
qualied service technician:  
• Verify all shipping materials have been removed from  
inside and/or underneath the rebox.  
• Review proper rock media placement.  
• Check the wiring.  
• Check the air shutter adjustment.  
• Ensure that there are no gas leaks.  
• Ensure that the glass is sealed and in the proper position  
and that the integral barrier is in place.  
Figure 2.2 Clear Space  
WARNING! Risk of Fire or Asphyxiation! DO NOT op-  
erate replace with xed glass assembly removed.  
D. Decorative Doors and Fronts  
WARNING! Risk of Fire! Install ONLY doors or fronts  
approved by Hearth & Home Technologies. Unapproved  
doors or fronts may cause replace to overheat.  
This fireplace has been supplied with an integral  
barrier to prevent direct contact with the xed glass  
panel. DO NOT operate the replace with the barrier  
removed.  
Contact your dealer or Hearth & Home Technologies if  
the barrier is not present or help is needed to properly  
install one.  
For more information refer to the instructions supplied with  
your decorative door or front.  
10  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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H. Lighting Instructions (IPI)  
The IPI system may be operated with two D-cell batteries. When using batteries, unplug the transformer. To prolong battery  
life, remove them when using the transformer.  
FOR YOUR SAFETY  
READ BEFORE LIGHTING  
LIGHTING  
INSTRUCTIONS  
(IPI)  
WARNING: If you do not follow these instructions exactly, a re or explosion  
may result causing property damage, personal injury or loss of life.  
1. Turn off all electric power to the appliance.  
• Immediately call your gas supplier  
from a neighbor’s phone. Follow the  
gas supplier’s instructions.  
A. This appliance is equipped with an  
intermittent pilot ignition (IPI) device  
which automatically lights the burn-  
er. DO NOT try to light the burner by  
hand.  
2. This appliance is equipped with an ignition  
device which automatically lights the burner.  
DO NOT try to light the burner by hand.  
• If you cannot reach your gas sup-  
plier, call the re department.  
B. BEFORE LIGHTING, smell all around  
the appliance area for gas. Be sure to  
smell next to the oor because some  
gas is heavier than air and will settle  
on the oor.  
GAS  
VALVE  
C. DO NOT use this appliance if any  
part has been under water. Imme-  
diately call a qualied service tech-  
nician to inspect the appliance and  
to replace any part of the control  
system and any gas control which  
has been under water.  
3. Wait ve (5) minutes to clear out any gas.  
Then smell for gas, including near the oor. If  
you smell gas, STOP! Follow “B” in the Safety  
Information located on the left side of this la-  
bel. If you do not smell gas, go to next step.  
WHAT TO DO IF YOU SMELL GAS  
DO NOT try to light any appliance.  
DO NOT touch any electric switch; do  
not use any phone in your building.  
4. Turn on all electric power to the appliance.  
WARNING: CAUTION:  
5. To light the burner, ip the ON/OFF switch to  
the “ON” position. (The ON/OFF switch may  
include a wall switch if so equipped).  
Hot while in operation. DO NOT touch.  
Keep children, clothing, furniture, gaso-  
line and other liquids having ammable  
vapors away.  
DO NOT CONNECT 110 VAC TO  
THE CONTROL VALVE.  
6. If the appliance will not operate, follow the in-  
structions “To Turn Off Gas to Appliance” and  
call your service technician or gas supplier.  
Improper installation, adjustment, al-  
teration, service or maintenance can  
cause injury or property damage. Re-  
fer to the owner’s information manual  
provided with this appliance.  
DO NOT operate the appliance with  
xed glass assembly removed, cracked  
or broken. Replacement of the xed  
glass assembly should be done by a  
licensed or qualied service person.  
TO TURN OFF  
GAS TO APPLIANCE  
This appliance needs fresh air for  
safe operation and must be installed  
so there are provisions for adequate  
combustion and ventilation air.  
1. Turn wall control or ON/OFF switch to “OFF”.  
NOT FOR USE  
WITH SOLID FUEL  
2. Turn off all electric power to the appliance if  
If not installed, operated, and main-  
tained in accordance with the man-  
ufacturer’s instructions, this product  
could expose you to substances in fuel  
or fuel combustion which are known to  
the State of California to cause can-  
cer, birth defects, or other reproductive  
harm.  
service is to be performed.  
For use with natural gas and propane.  
A conversion kit, as supplied by the  
manufacturer, shall be used to convert  
this appliance to the alternate fuel.  
593-913F  
Also Certied for Installation in a  
Bedroom or a Bedsitting Room.  
For assistance or additional informa-  
tion, consult a qualied installer, ser-  
vice agency or the gas supplier.  
Keep burner and control compartment  
clean. See installation and operating  
instructions accompanying appliance.  
For additional information on operating your  
Hearth & Home Technologies replace, please refer to www.replaces.com.  
Final inspection by  
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11  
I. After Fireplace is Lit  
Initial Break-in Procedure  
• The fireplace should be run three to four hours  
continuously on high.  
• Turn the replace off and allow it to completely cool.  
• Remove xed glass assembly. See Section 14.F.  
• Clean xed glass assembly. See Section 3.  
• Replace the xed glass assembly and run continuously  
on high an additional 12 hours.  
This cures the materials used to manufacture the re-  
place.  
NOTICE! Open windows for air circulation during re-  
place break-in.  
• Some people may be sensitive to smoke and odors.  
• Smoke detectors may activate.  
J. Frequently Asked Questions  
ISSUE  
SOLUTIONS  
This is a result of gas combustion and temperature variations. As the replace warms, this  
condensation will disappear.  
Condensation on the glass  
This is a result of normal operation and the ames will begin to yellow as the replace is al-  
lowed to burn for 20 to 40 minutes.  
Blue ames  
When rst operated, this replace may release an odor for the rst several hours. This is  
caused by the curing of materials from manufacturing. Odor may also be released from  
nishing materials and adhesives used near the replace. These circumstances may require  
additional curing related to the installation environment.  
Odor from replace  
This is a normal result of the curing process of the paint and logs. Glass should be cleaned  
within 3 to 4 hours of initial burning. A non-abrasive cleaner such as gas replace glass  
cleaner may be necessary. See your dealer.  
Film on the glass  
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to  
the sound produced by a furnace or heating duct. This noise does not affect the operation or  
longevity of the replace.  
Metallic noise  
12  
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Maintenance and Service  
3
Doors, Surrounds, Fronts  
Any safety screen or guard removed for servicing must be  
replaced prior to operating the replace.  
Frequency: Annually  
By: Homeowner  
When properly maintained, your replace will give you  
many years of trouble-free service. We recommend an-  
nual service by a qualied service technician.  
Tools needed: Protective gloves, stable work surface  
• Assess condition of screen and replace as necessary.  
A. Maintenance Tasks-Homeowner  
• Inspect for scratches, dents or other damage and repair  
as necessary.  
Installation and repair should be done by a qualied service  
technician only. The replace should be inspected before  
use and at least annually by a professional service person.  
• Check that louvers are not blocked.  
• Vacuum and dust surfaces.  
The following tasks may be performed annually by the  
homeowner. If you are uncomfortable performing any of  
the listed tasks, please call your dealer for a service ap-  
pointment.  
Remote Control  
Frequency: Seasonally  
By: Homeowner  
More frequent cleaning may be required due to lint from  
carpeting or other factors. Control compartment, burner  
and circulating air passageway of the replace must be  
kept clean.  
Tools needed: Replacement batteries and remote con-  
trol instructions.  
• Locate remote control transmitter and receiver.  
• Verify operation of remote. Refer to remote control  
operation instructions for proper calibration and setup  
procedure.  
CAUTION! Risk of Burns! The replace should be turned  
off and cooled before servicing.  
Glass Cleaning  
Frequency: Seasonally  
By: Homeowner  
• Place batteries as needed in remote transmitters and  
battery-powered receivers.  
• Place remote control out of reach of children.  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
If not using your replace for an extended period of time  
(summer months, vacations/trips, etc), to prevent unin-  
tended operation:  
CAUTION! Handle xed glass assembly with care.  
Glass is breakable.  
• Avoid striking, scratching or slamming glass  
• Avoid abrasive cleaners  
• Remove batteries from remote controls.  
• Unplug 3 volt adapter plug on IPI models.  
DO NOT clean glass while it is hot  
• Prepare a work area large enough to accommodate xed  
glass assembly and door frame by placing a drop cloth  
on a at, stable surface.  
Note: Fixed glass assembly and gasketing may have res-  
idue that can stain carpeting or oor surfaces.  
• Remove door or decorative front from replace and set  
aside on work surface.  
• See Section 14.F for instructions to remove xed glass  
assembly.  
• Clean glass with a non-abrasive commercially available  
cleaner.  
- Light deposits: Use a soft cloth with soap and water  
- Heavy deposits: Use commercial fireplace glass  
cleaner (consult with your dealer)  
• Carefully set xed glass assembly in place on replace.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
• Reinstall door or decorative front.  
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13  
Porcelain Firebox Panel Cleaning  
Frequency: Seasonally  
B. Maintenance Tasks-Qualied Service  
Technician  
The following tasks must be performed by a qualied ser-  
vice technician.  
By: Homeowner  
Tools Needed: Protective gloves, glass cleaner, drop  
cloth and a stable work surface.  
Gasket Seal and Glass Assembly Inspection  
Frequency: Annually  
CAUTION! Handle xed glass assembly with care.  
Glass is breakable.  
• Avoid striking, scratching or slamming glass  
• Avoid abrasive cleaners  
By: Qualied Service Technician  
Tools needed: Protective gloves, drop cloth and a stable  
work surface.  
DO NOT clean glass while it is hot  
• Inspect gasket seal and its condition.  
• Prepare a work area large enough to accommodate xed  
glass assembly and door frame by placing a drop cloth  
on a at, stable surface.  
• Inspect xed glass assembly for scratches and nicks that  
can lead to breakage when exposed to heat.  
Note: Fixed glass assembly and gasketing may have res-  
idue that can stain carpeting or oor surfaces.  
• Conrm there is no damage to glass or glass frame.  
Replace as necessary.  
• Remove door or decorative front from replace and set  
aside on work surface.  
• Verify that xed glass assembly is properly retained and  
attachment components are intact and not damaged.  
Replace as necessary.  
• See Section 14.F for instructions to remove xed glass  
assembly.  
Firebox  
• Clean porcelain panels with a non-abrasive commercially  
available cleaner.  
Frequency: Annually  
By: Qualied Service Technician  
• Carefully set xed glass assembly in place on replace.  
Hold glass in place with one hand and secure glass  
latches with the other hand.  
Tools needed: Protective gloves, sandpaper, steel wool,  
cloths, mineral spirits, primer and touch-up paint.  
• Reinstall door or decorative front.  
• Inspect for paint condition, warped surfaces, corrosion  
or perforation. Sand and repaint as necessary.  
Venting  
• Replace replace if rebox has been perforated.  
Frequency: Seasonally  
By: Homeowner  
Control Compartment and Firebox Top  
Frequency: Annually  
Tools needed: Protective gloves and safety glasses.  
By: Qualied Service Technician  
• Inspect venting and termination cap for blockage or  
obstruction such plants, bird nests, leaves, snow, debris,  
etc.  
Tools needed: Protective gloves, vacuum cleaner, dust  
cloths.  
• Verify termination cap clearance to subsequent construc-  
tion (building additions, decks, fences, or sheds). See  
Section 6.  
• Vacuum and wipe out dust, cobwebs, debris or pet hair.  
Use caution when cleaning these areas. Screw tips that  
have penetrated the sheet metal are sharp and should  
be avoided.  
• Inspect for corrosion or separation.  
• Remove all foreign objects.  
• Verify weather stripping, sealing and ashing remains  
intact.  
• Verify unobstructed air circulation.  
• Inspect draft shield to verify it is not damaged or missing.  
14  
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Burner Ignition and Operation  
Frequency: Annually  
By: Qualied Service Technician  
Tools needed: Protective gloves, vacuum cleaner, whisk  
broom, ashlight, voltmeter, indexed drill bit set, and a  
manometer.  
• Verify burner is properly secured and aligned with pilot  
or igniter.  
• Clean off burner top, inspect for plugged ports, corrosion  
or deterioration. Replace burner if necessary.  
• Verify batteries have been removed from battery back-  
up IPI systems to prevent premature battery failure or  
leaking.  
• Check for smooth lighting and ignition carryover to all  
ports. Verify that there is no ignition delay.  
Figure 3.2 IPI Pilot Flame Patterns  
• Inspect for lifting or other ame problems.  
• Verify air shutter setting is correct. See Section 14 for  
required air shutter setting. Verify air shutter is clear of  
dust and debris.  
• Inspect orice for soot, dirt and corrosion. Verify orice  
size is correct. See Service Parts List for proper orice  
sizing.  
• Verify manifold and inlet pressures. Adjust regulator as  
required.  
• Inspect pilot ame pattern and strength. See Figure 3.2  
for proper pilot ame pattern. Clean or replace orice  
spud as necessary.  
• Inspect IPI ame sensing rod for soot, corrosion and  
deterioration. Clean with emery cloth or replace as  
required.  
• Verify that there is not a short in ame sense circuit by  
checking continuity between pilot hood and ame sense  
rod. Replace pilot as necessary.  
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15  
Installer Guide  
Getting Started  
4
A. Typical Appliance System  
NOTICE: Illustrations and photos reect typical installations and are for design purposes only. Illustrations/diagrams are not  
drawn to scale. Actual product may vary from pictures in manual  
HORIZONTAL  
NON-COMBUSTIBLE ROOF FLASHING  
TERMINATION CAP  
MAINTAINS MINIMUM CLEARANCE  
(SECTION 8.A)  
AROUND PIPE (SECTION 10.F)  
VERTICAL TERMINATION CAP  
(SECTION 10.I)  
STORM COLLAR  
(SECTION 10.C)  
VENT PIPE PENETRATES ROOF  
PREFERABLY WITHOUT AFFECTING  
ROOF RAFTERS (SECTION 8.C )  
ATTIC INSULATION SHIELD (NOT  
SHOWN) MUST BE USED HERE  
TO KEEP INSULATION AWAY  
FRAMING/HEADER  
(SECTION 5.B)  
FROM VENT PIPE IF ATTIC IS  
INSULATED (SECTION 8.D )  
VENT PIPE (SECTION 8 and 10)  
FRAMING HEADED OFF  
IN CEILING JOISTS  
(SECTION 8.C)  
CEILING FIRESTOP  
ON FLOOR OF ATTIC  
(SECTION 8.C)  
GAS LINE  
(SECTION 11.C)  
OPTIONAL  
WALL SWITCH  
Figure 4.1 Typical System  
16  
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B. Design and Installation Considerations  
D. Inspect Appliance and Components  
Heat & Glo direct vent gas appliances are designed to  
operate with all combustion air siphoned from outside of  
the building and all exhaust gases expelled to the outside.  
No additional outside air source is required.  
• Carefully remove the appliance and components from  
the packaging.  
• The vent system components and decorative doors and  
fronts may be shipped in separate packages.  
Installation MUST comply with local, regional, state and  
national codes and regulations. Consult insurance carrier,  
local building inspector, re ofcials or authorities having  
jurisdiction over restrictions, installation inspection and  
permits.  
• If packaged separately, the log set and appliance grate  
must be installed.  
• Report to your dealer any parts damaged in shipment,  
particularly the condition of the glass.  
Read all of the instructions before starting the instal-  
lation. Follow these instructions carefully during the  
installation to ensure maximum safety and benet.  
Before installing, determine the following:  
• Where the appliance is to be installed.  
• The vent system conguration to be used.  
• Gas supply piping.  
WARNING! Risk of Fire or Explosion! Damaged parts  
could impair safe operation. DO NOT install damaged, in-  
complete or substitute components. Keep appliance dry.  
• Electrical wiring requirements.  
• Framing and nishing details.  
Hearth & Home Technologies disclaims any responsibility for,  
and the warranty will be voided by, the following actions:  
• Whether optional accessories—devices such as a fan,  
wall switch, or remote control—are desired.  
• Installation and use of any damaged appliance or vent  
system component.  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. For  
assistance or additional information, consult a qualied  
service technician, service agency or your dealer.  
• Modication of the appliance or vent system.  
• Installation other than as instructed by Hearth & Home  
Technologies.  
• Improper positioning of the gas logs or the glass door.  
• Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
C. Tools and Supplies Needed  
Before beginning the installation be sure that the following  
tools and building supplies are available.  
Any such action may cause a re hazard.  
Tape measure  
Pliers  
Framing material  
WARNING! Risk of Fire, Explosion or Electric Shock!  
DO NOT use this appliance if any part has been under  
water. Call a qualied service technician to inspect the  
appliance and to replace any part of the control system  
and/or gas control which has been under water.  
High temperature caulking material  
Phillips screwdriver  
Hammer  
Gloves  
Framing square  
Voltmeter  
Plumb line  
Level  
Electric drill and bits (1/4 in.)  
Safety glasses  
Reciprocating saw  
Manometer  
Flat blade screwdriver  
Non-corrosive leak check solution  
1/2 - 3/4 in. length, #6 or #8 Self-drilling screws  
One 1/4 in. female connection (for optional fan).  
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17  
Framing and Clearances  
5
NOTICE: Illustrations reect typical installations and are  
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams  
are not drawn to scale. Actual installation may vary due to  
individual design preference.  
A. Selecting Appliance Location  
When selecting a location for the appliance it is important to  
consider the required clearances to walls (see Figure 5.1).  
WARNING! Risk of Fire or Burns! Provide adequate  
clearance around air openings and for service access.  
Due to high temperatures, the appliance should be locat-  
ed out of trafc and away from furniture and draperies.  
36 in.  
914 mm  
36 in.  
914 mm  
Figure 5.1 Appliance Locations  
18  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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To further prevent drafts, the wall shield and ceiling re-  
stops should be caulked with high temperature caulk to  
seal gaps. Gas line holes and other openings should be  
caulked with high temp caulk or stuffed with unfaced in-  
sulation. If the appliance is being installed on a cement  
slab, a layer of plywood may be placed underneath to  
prevent conducting cold up into the room.  
B. Constructing the Appliance Chase  
A chase is a vertical box-like structure built to enclose the  
gas appliance and/or its vent system. In cooler climates  
the vent should enclosed inside the chase.  
NOTICE: Treatment of ceiling restops and wall shield  
restops and construction of the chase may vary with the  
type of building. These instructions are not substitutes  
for the requirements of local building codes. Therefore,  
you MUST check local building codes to determine the  
requirements to these steps.  
C. Clearances  
NOTICE: Install appliance on hard metal or wood surfaces  
extending full width and depth. DO NOT install directly  
on carpeting, vinyl, tile or any combustible material other  
than wood.  
Chases should be constructed in the manner of all out-  
side walls of the home to prevent cold air drafting prob-  
lems. The chase should not break the outside building  
envelope in any manner.  
WARNING! Risk of Fire! Maintain specied air space  
clearances to appliance and vent pipe:  
Walls, ceiling, base plate and cantilever oor of the chase  
should be insulated. Vapor and air inltration barriers  
should be installed in the chase as per regional codes for  
the rest of the home. Additionally, in regions where cold  
air inltration may be an issue, the inside surfaces may be  
sheetrocked and taped for maximum air tightness.  
• Insulation and other materials must be secured to prevent  
accidental contact.  
• The chase must be properly blocked to prevent blown  
insulation or other combustibles from entering and  
making contact with replace or chimney.  
• Failure to maintain airspace may cause overheating and  
a re.  
Note: The header must  
be installed on end as  
shown in this diagram.  
A
A
F
HEADER  
J
E
*C  
D
G
B
H
I
MINIMUM FRAMING DIMENSIONS  
A
B
*C  
D
E
F
G
H
I
J
Rough  
Opening Opening  
(Width) (Height)  
Rough  
Rough  
Opening Opening  
(Depth)  
Rough  
ST-550TM-IPI  
Clearance Clearance Combustible Combustible Ends of  
Sides of  
to Top  
to Ceiling  
Floor  
Flooring  
Appliance Appliance  
(Width)  
38-1/8  
969  
8-5/8  
219  
41-1/2  
1054  
15  
55  
20  
0
0
0
0
1/2  
13  
36  
Inches  
381  
1398  
508  
914  
Millimeters  
* Adjust framing dimensions for interior sheathing (such as sheetrock)  
Figure 5.2 Clearances to Combustibles ST-550TM-IPI  
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19  
D. Mantel and Wall Projections and Non  
Combustible Zone  
1/2 in.  
Min.  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances as specied. Framing or nishing material closer than  
the minimums listed must be constructed entirely of noncom-  
bustible materials (i.e., steel studs, concrete board, etc).  
TOP VIEW  
FIREPLACE  
OPENING  
3-1/4 in.  
Min.  
Unlimited  
Combustible Mantel  
CEILING  
Note: All measurements in inches.  
MAX.  
12  
Note: Clearance from opening to perpendicular wall.  
11  
10  
9
Figure 5.5 Combustible Mantel Leg or Wall Projections  
(Acceptable on both sides of opening)  
8
32  
7
6
5
4
21  
3
20  
19  
18  
MIN.  
17  
16  
NON-COMBUSTIBLE  
MATERIAL  
15  
14  
6 IN.  
13  
12  
23-3/4 in.  
1/2 IN. WALL SHEATHING  
NON COMBUSTIBLE MATERIAL  
6 INCHES  
TOP OF HOOD OR FIREPLACE OPENING  
Figure 5.3 Minimum Vertical and Maximum Horizontal  
Dimensions of Combustibles  
Non-Combustible Mantel  
Note: All measurements in inches.  
CEILING  
MAX.  
18  
12  
11  
NON-COMBUSTIBLE  
MATERIAL  
10  
32  
6 IN.  
9
MIN.  
15  
8
9
7
6
8
7
6
5
5
4
3
4
2
1
1
TOP OF HOOD OR FIREPLACE OPENING  
AIR SPACE REQUIRED  
Figure 5.4 Minimum Vertical and Maximum Horizontal  
Dimensions of Non-Combustibles  
Figure 5.6 Non-Combustible Zone  
20  
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Termination Locations  
6
A. Vent Termination Minimum Clearances  
DIRECT VENT GAS, WOOD OR FUEL  
OIL TERMINATION  
B
WARNING  
Fire Risk.  
C
Maintain vent clearance to combustibles as  
specied.  
A
DO NOT pack air space with insulation or other  
materials.  
Failure to keep insulation or other materials away  
from vent pipe may cause overheating and re.  
GAS  
TERMINATION  
HORIZONTAL  
OVERHANG  
2 FT.  
20 INCHES MIN.  
VERTICAL  
MIN.  
WALL  
LOWEST  
DISCHARGE  
OPENING  
Minimum Dimensions  
Wood & Fuel Oil  
GAS DIRECT VENT  
TERMINATION CAP  
Gas  
Termination  
Comments  
Termination  
X
A
6 in.  
20 in.  
Horizontal distance between terminations  
12  
B
C
20 in.  
18 in.  
24 in.  
18 in.  
Distance to perpendicular wall  
ROOF PITCH  
IS X/ 12  
Vertical distance between terminations  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
Figure 6.2 Staggered Termination Caps  
Roof Pitch  
H (Min.) Ft.  
DIRECT VENT GAS, WOOD OR FUEL  
OIL TERMINATION  
Flat to 6/12...........................................................1.0*  
Over 6/12 to 7/12.................................................1.25*  
Over 7/12 to 8/12.................................................1.5*  
Over 8/12 to 9/12.................................................2.0*  
Over 9/12 to 10/12...............................................2.5  
Over 10/12 to 11/12.............................................3.25  
Over 11/12 to 12/12.............................................4.0  
Over 12/12 to 14/12.............................................5.0  
Over 14/12 to 16/12.............................................6.0  
Over 16/12 to 18/12.............................................7.0  
Over 18/12 to 20/12.............................................7.5  
Over 20/12 to 21/12.............................................8.0  
20 IN.  
(508 MM)  
(MINIMUM) TO  
PERPENDICULAR  
WALL  
20 IN. MIN. *  
(508 MM)  
WOOD OR  
(GAS ONLY)  
GAS TERMINATION  
* 3 foot minimum in snow regions  
Figure 6.1 Minimum Height From Roof To Lowest Discharge  
Opening  
*
IF USING DECORATIVE CAP COVER(S), THIS DISTANCE MAY  
NEED TO BE INCREASED. REFER TO THE INSTALLATION  
INSTRUCTIONS SUPPLIED WITH THE DECORATIVE CAP COVER.  
Figure 6.3 Leveled Termination Caps  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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21  
O
N
V
P
L
K
K
Electrical  
Service  
R
V
V
E
C
V
Q
A
F
C
(See Note 2)  
V
Measure vertical clearances from this surface.  
B
J
U.S  
(3 FT.)  
B
V
V
V
B
V
i
M
D
V
G
V
X
A
H OR i  
Measure horizontal clearances from this surface.  
= VENT TERMINAL  
X
= AIR SUPPLY INLET  
= AREA WHERE TERMINAL IS NOT PERMITTED  
V
A
B
= 12 inches.................clearances above grade, veranda,  
J** = 7 ft.......................... clearance above paved  
(See Note 1)  
(See Note 1)  
porch, deck or balcony  
sidewalk or a paved driveway  
located on public property  
= 12 inches.................clearances to window or door  
that may be opened, or to perma-  
K
L
=
6 inches.................clearance from sides of electri-  
(See Note 5)  
cal service  
nently closed window. (Glass)  
= 12 inches................clearance above electrical  
C
= 18 inches.................vertical clearance to unventilated  
soft or to ventilated soft located  
above the terminal  
(See Note 5)  
service  
Covered Alcove Applications  
M*** = 18 inches .............clearance under veranda, porch,  
deck, balcony or overhang  
30 inches.................for vinyl clad softs and below  
electrical service  
D
E
F
=
9 inches..................clearance to outside corner  
42 inches ......... vinyl  
= 6 inches...................clearance to inside corner  
N
O
P
= 6 inches ........... non-vinyl sidewalls  
12 inches ......... vinyl sidewalls  
= 18 inches ......... non-vinyl soft and overhang  
42 inches ......... vinyl soft and overhang  
= 8 ft.  
= 3 ft. (Canada)..........not to be installed above a gas  
meter/regulator assembly within 3  
feet (90 cm) horizontally from the  
center-line of the regulator  
G
H
= 3 ft...........................clearance to gas service regulator  
vent outlet  
= 9 inches (U.S.A.)  
QMIN  
3 feet  
6 feet  
9 feet  
12 feet  
RMAX  
12 inches (Canada) clearance to non-mechanical  
1 cap  
2 caps  
3 caps  
4 caps  
2 x Q ACTUAL  
1 x Q ACTUAL  
2/3 x Q ACTUAL  
1/2 x Q ACTUAL  
(See Note 2)  
air supply inlet to building or the  
combustion air inlet to any other  
appliance  
i
= 3 ft. (U.S.A.)  
6 ft. (Canada)...........clearance to a mechanical (pow-  
(See Note 2)  
ered) air supply inlet  
QMIN = # termination caps x 3 RMAX = (2 / # termination caps) x QACTUAL  
** a vent shall not terminate directly above a sidewalk or paved driveway  
which is located between two single family dwellings and serves both  
dwellings.  
Note 3: Local codes or regulations may require different  
clearances.  
*** only permitted if veranda, porch, deck or balcony is fully open on a  
Note 4: Termination caps may be hot. Consider their proximity to  
doors or other trafc areas.  
minimum of 2 sides beneath the oor, or meets Note 2.  
Note 1: On private property where termination is less than 7 feet above a  
sidewalk, driveway, deck, porch, veranda or balcony, use of a listed cap  
shield is suggested. (See vents components page)  
Note 5: Location of the vent termination must not interfere with  
access to the electrical service.  
In the U.S and Canada: Vent system termination is NOT permitted  
in screened porches.  
Note 2: Termination in a covered alcove space (spaces open only on one  
side and with an overhang) are permitted with the dimensions specied  
for vinyl or non-vinyl siding and softs. 1. There must be 3 feet minimum  
between termination caps. 2. All mechanical air intakes within 10 feet  
of a termination cap must be a minimum of 3 feet below the termination  
cap. 3. All gravity air intakes within 3 feet of a termination cap must be a  
minimum of 1 foot below the termination cap.  
Vent system termination is permitted in porch areas with two or more  
sides open. You must follow all side walls, overhang and ground  
clearances as stated in the instructions.  
Heat & Glo assumes no responsibility for the improper performance  
of the appliance when the venting system does not meet these  
requirements.  
Figure 6.4 Minimum Clearances for Termination  
CAUTION: IF EXTERIOR WALLS ARE FINISHED WITH VINYL SIDING, IT IS SUGGESTED THAT A VINYL PROTECTOR KIT BE INSTALLED.  
22  
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B. Continue Adding Vent Components  
COMBUSTIBLE SURFACE  
CORRECT  
INCORRECT  
WARNING! Risk of Fire! Installation of this appliance  
may require the use of heat shield 385-920 above the  
rst 900 elbow in the venting system.  
DIRECTION  
UP  
HEAT SHIELD  
90º ELBOW  
To Install the Heat Shield:  
1. Determine if the heat shield is required. Do so by measuring  
the vertical distance between the top horizontal surface of  
the elbow to any combustible surface above. If the distance  
is more than 4 inches, the heat shield is NOT required. If it  
is 4 inches or less, the heat shield IS REQUIRED. Install  
per the following steps. See Figure 6.5.  
Figure 6.6  
• If the combustible materials are not in place at the  
time of install the elbow heat shield may be screwed  
to the exhaust pipe (see Figure 6.7). Cut the tabs as  
shown and bend down. Secure the heat shield to the  
pipe maintaining 3 inch to 4 inch between the pipe and  
shield.  
COMBUSTIBLE  
SURFACE  
3 in. MIN.  
(76 mm)  
HEAT  
SHIELD  
SCREW  
3 in.  
(76 mm)  
Figure 6.7  
Refer to Cinch Pipe and Termination Cap installation in-  
structions.  
Figure 6.5  
• Continue adding vent components, locking each suc-  
ceeding component into place.  
2. Fasten the shield in place using the four pilot holes  
provided in the part. The shield should be oriented such  
that the 13-1/8 inch dimension (longest dimension) is  
running in the same direction the elbow is pointing. The  
shield should be centered directly above the elbow, and  
positioned so that it creates a 1/2 inch airspace between  
the shield and the combustible surface. See Figure 6.6.  
• Ensure that each succeeding vent component is securely  
tted and locked into the preceding component in the  
vent system.  
• 90º elbows may be installed and rotated to any point  
around the preceding component’s vertical axis. If an  
elbow does not end up in a locked position with the  
preceding component, attach with a minimum of two (2)  
sheet metal screws.  
C. Install Support Brackets  
Refer to cinch pipe and termination cap installation in-  
structions.  
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23  
Vent Information and Diagrams  
7
A. Approved Pipe  
This appliance is approved for use with Hearth & Home  
Technologies a SLP venting system. Refer to Section  
16B for vent component information.  
DO NOT mix pipe, ttings or joining methods from differ-  
ent manufacturers.  
Vertical  
The pipe is tested to be run inside an enclosed wall.  
There is no requirement for inspection openings at each  
joint within the wall.  
8-1/2 in.  
WARNING! Risk of Fire or Asphyxiation. This appli-  
ance requires a separate vent. DO NOT vent to a pipe  
serving a separate solid fuel burning appliance.  
B. Vent Table Key  
Horizontal  
The abbreviations listed in this vent table key are used in  
the vent diagrams.  
Figure 7.1  
Symbol  
Description  
First section (closest to appliance) of vertical length  
V1  
D. Measuring Standards  
Second section of vertical length  
V2  
H1  
H2  
Vertical and horizontal measurements listed in the vent  
diagrams were made using the following standards.  
First section (closest to appliance) of horizontal length  
Subsequent sections of horizontal length  
• Pipe measurements are shown using the effective length  
of pipe (see Figure 7.2).  
• Horizontal terminations are measured to the outside  
mounting surface (ange of termination cap) (see Figure  
6.4).  
C. Use of Elbows  
Diagonal runs have both vertical and horizontal vent as-  
pects when calculating the effects. Use the rise for the  
vertical aspect and the run for the horizontal aspect (see  
Figure 7.1).  
• Vertical terminations are measured to bottom of  
termination cap.  
• Horizontal pipe installed level with no rise.  
Two 45º elbows may be used in place of one 90º elbow.  
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216  
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A  
length of straight pipe is allowed between two 45º elbows  
(see Figure 7.1).  
Effective Height/Length  
Pipe  
SLP4  
inches  
4
mm  
102  
152  
305  
610  
914  
1219  
SLP6  
6
SLP12  
12  
24  
36  
48  
SLP24  
Effective  
Height/  
Length  
SLP36  
SLP48  
SLP6A  
2 - 6 51 - 152  
2 - 12 51 - 305  
SLP12A  
SLP-FLEX-2  
SLP-FLEX-3  
SLP-FLEX-5  
24  
36  
60  
610  
914  
1524  
3048  
SLP-FLEX-10 120  
Figure 7.2 SLP Pipe Effective Length  
24  
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E. Use of Flex Vent  
The ex vent must be supported with the spacing between  
support intervals not exceeding 4 feet, with no more than  
1/2 inch sag between supports.  
TERMINATION CAP  
3 in. CLEARANCE  
A support is required at each change in venting direction,  
and in any location where it is necessary to maintain the  
necessary clearance to combustibles. A simple “up and  
out” installation (Figure 7.3) requires only enough sup-  
port to maintain the necessary clearance to combustibles.  
However, the vent attachment point and the restop loca-  
tion are considered to be supports.  
FLEX VENT  
1 in. CLEARANCE  
Figure 7.3  
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25  
F. Vent Diagrams  
General Rules:  
• A maximum of three 90° elbows (or six 45° elbows) may  
be used in any vent conguration. Some elbows may be  
installed horizontally. See Figure 7.6.  
• Elbows may be placed back to back anywhere in the  
system as long as the rst 90° elbow is a starter elbow.  
• When penetrating a combustible wall, a wall shield  
restop must be installed.  
• When penetrating a combustible ceiling, a ceiling restop  
must be installed.  
• Horizontal runs of vent do not require vertical rise;  
horizontal runs may be level.  
1. Top Vent - Horizontal Termination  
One Elbow  
V1 Minimum**  
H1 Maximum  
1 ft.**  
2 ft.**  
3 ft.**  
4 ft.  
305 mm  
610 mm  
915 mm  
1.2 m  
2 ft.  
3 ft.  
5 ft.  
7 ft.  
14 ft.  
610 mm  
914 mm  
1.5 m  
WARNING**  
Fire Risk.  
2.1 m  
• When using SLP-HRC-SS and SLP-HRC-ZC-SS  
termination caps on top vented replaces, a two  
foot minimum vertical vent section is required before  
5 ft.  
1.5 m  
4.3 m  
H Max. =14 ft. (4.3 m)  
V + H Max. = 40 ft. (12.2 m)  
** See Warning below.  
installing rst elbow.  
• When using DVP-TB1 termination cap on top vented  
replaces, a three foot minimum vertical vent section  
is required before installing rst elbow.  
Note: There MUST be a 25%  
reduction in total H when using  
ex vent except when using the  
simple up and out installation  
(see Figure 7.3).  
• When using any other cap, a section of vertical pipe (12 inches  
minimum) MUST be installed prior to attaching a 90° elbow.  
V1  
H1  
Figure 7.4  
26  
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1. Top Vent - Horizontal Termination - (continued)  
Two Elbows  
V1 Minimum  
H1 + H2 Maximum  
1 ft.**  
305 mm  
610 mm  
915 mm  
1.2 m  
1 ft.  
2 ft.  
4 ft.  
6 ft.  
14 ft.  
305 mm  
610 mm  
1.2 m  
2 ft.**  
3 ft.**  
4 ft.  
Note: There MUST be a 25%  
reduction in total H when using  
ex vent except when using the  
simple up and out installation  
(see Figure 7.3).  
1.8 m  
5 ft.  
1.5 m  
4.3 m  
H + H1 Max. =14 ft. (4.3 m)  
V + H + H1 Max. = 40 ft. (12.2 m)  
See Warning Below**  
V1  
H2  
H1  
INSTALLED  
HORIZONTALLY  
WARNING**  
Fire Risk.  
• When using SLP-HRC-SS and SLP-HRC-ZC-SS  
termination caps on top vented replaces, a two  
foot minimum vertical vent section is required before  
installing rst elbow.  
• When using DVP-TB1 termination cap on top vented  
replaces, a three foot minimum vertical vent section  
is required before installing rst elbow.  
• When using any other cap, a section of vertical pipe (12 inches  
minimum) MUST be installed prior to attaching a 90° elbow.  
Figure 7.5  
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27  
1. Top Vent - Horizontal Termination - (continued)  
Three Elbows  
V1 Minimum  
H1 + H2 Maximum  
V2  
V1 + V2 Min.  
1 ft.**  
2 ft.**  
3 ft.**  
4 ft.  
305 mm  
610 mm  
915 mm  
1.2 m  
1 ft.  
2 ft.  
4 ft.  
6 ft.  
14 ft.  
305 mm  
610 mm  
1.2 m  
*
*
*
*
*
*
*
*
*
*
1.8 m  
5 ft.  
1.5 m  
4.3 m  
H1 + H2 Max. =14 ft. (4.3 m)  
V1 + V2 + H1 + H2 Max. = 40 ft. (12.2 m)  
*No specic restrictions on this value  
Note: There MUST be a 25%  
reduction in total H when using  
ex vent except when using the  
simple up and out installation  
(see Figure 7.3).  
EXCEPT V1 + V2 + H cannot exceed 40 ft. (12.2 m)  
See Warning Below**  
Note: A section of vertical pipe (12 inches minimum)  
MUST be installed prior to attaching a 90° elbow.  
H2  
V2  
V1  
H1  
WARNING**  
Fire Risk.  
• When using SLP-HRC-SS and SLP-HRC-ZC-SS  
termination caps on top vented replaces, a two  
foot minimum vertical vent section is required before  
installing rst elbow.  
• When using DVP-TB1 termination cap on top vented  
replaces, a three foot minimum vertical vent section  
is required before installing rst elbow.  
• When using any other cap, a section of vertical pipe (12 inches  
minimum) MUST be installed prior to attaching a 90° elbow.  
Figure 7.6  
28  
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Exhaust restrictor Instructions  
2. Top Vent - Vertical Termination  
No Elbow  
1. Center the exhaust restrictor in the open end of the ex-  
haust outlet and secure through the slots on the exhaust  
restrictor with the 2-1/4 in. self tapping screws provided  
in the appliance manual bag.  
Note: Use SLP Series  
components only.  
Note: If installing a vertical vent/termination off the top of the  
appliance, the exhaust restrictor may be needed.  
V1 = 3 ft. Min. (914 mm)  
V1 = 50 ft. Max (15 m)  
EXHAUST  
RESTRICTOR  
V1  
Figure 7.8  
Figure 7.7  
Exhaust restrictors are recommended for these verti-  
cally terminated products which have excessive draft.  
Exhaust restrictors will compensate for high draft, and  
restore visual ame height. If the vent conguration has  
a total vertical of 15-50 feet, an exhaust restrictor may  
be needed. The exhaust restrictor can be located in the  
appliance manual bag.  
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29  
Two Elbows  
V1 Minimum  
H Maximum  
V2  
V1 + V2 Min.  
1 ft.  
305 mm  
610 mm  
915 mm  
1.2 m  
2 ft.  
610 mm  
914 mm  
1.5 m  
*
*
*
*
*
*
*
*
*
*
2 ft.  
3 ft.  
4 ft.  
5 ft.  
3 ft.  
5 ft.  
7 ft.  
2.1 m  
1.5 m  
15 ft.  
4.6 m  
H Max. =15 ft. (4.6 m)  
V1 + V2 + H Max. = 40 ft. (12.2 m)  
* No specic restrictions on this value EXCEPT V1 + V2 + H cannot exceed 40 ft. (12.2 m)  
V2  
Note: A section of vertical pipe (12 inches minimum)  
MUST be installed prior to attaching a 90° elbow.  
V1  
H1  
Figure 7.9  
V1 Minimum  
H Maximum  
V2  
*
V1 + V2 Min.  
Three Elbows  
1 ft.  
305 mm  
610 mm  
915 mm  
1.2 m  
1 ft.  
305 mm  
610 mm  
1.2 m  
*
*
*
*
*
2 ft.  
3 ft.  
4 ft.  
5 ft.  
2 ft.  
4 ft.  
*
*
6 ft.  
1.8 m  
*
1.5 m  
14 ft.  
4.3 m  
*
H MAX. =14 ft. (4.6 m)  
V1 + V2 + H1 + H2 MAX. = 40 ft. (12.2 m)  
V2  
* No specic restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 40 ft. (12.2 m)  
Note: A section of vertical pipe (12 inches minimum)  
MUST be installed prior to attaching a 90° elbow.  
H1  
H2  
V1  
INSTALLED  
HORIZONTALLY  
Figure 7.10  
30  
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Vent Clearances and Framing  
8
A. Pipe Clearances to Combustibles  
B. Wall Penetration Framing  
WARNING! Risk of Fire! Maintain air space clearance to  
vent. DO NOT pack insulation or other combustibles:  
Combustible Wall Penetration  
Whenever a combustible wall is penetrated, you must  
frame a hole for the wall shield restop(s). The wall shield  
restop maintains minimum clearances and prevents cold  
air inltration.  
• Between ceiling restops  
• Between wall shield restops  
• Around vent system  
• The opening must be framed on all four sides using the  
same size framing materials as those used in the wall  
construction.  
Failure to keep insulation or other material away from  
vent pipe may cause over heating and re.  
• SLP pipe - A wall shield restop must be placed on each  
side of an interior wall. A minimum 1-1/2 in. (38 mm)  
overlap of attached heat shields must be maintained.  
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).  
SLP heat shield - designed to be used on a wall 4-3/8 in. to 7-5/8  
in. (111 mm to 194 mm thick).  
• See Section 10.L. for information for regarding the in-  
stallation of a horizontal termination cap.  
• If wall thickness is less than 4-3/8 the existing heat shields must be  
field trimmed. If wall thickness is greater than 7-5/8 in. a DVP-  
HSM-B will be required.  
Non-Combustible Wall Penetration  
Heat  
If the hole being penetrated is surrounded by noncom-  
bustible materials such as concrete, a hole with diameter  
one in. greater than the pipe is acceptable.  
2-1/2 in. (64 mm)  
Shields  
top clearance at  
wall shield firestops  
3 in. (76 mm)  
top clearance  
Whenever a non-combustible wall is penetrated, the wall  
shield restop is only required on one side and no heat  
shield is necessary.  
1 in. (25 mm)  
clearance around  
vertical sections  
1/2 in. (13 mm) bottom  
clearance at wall  
shield firestops  
Wall  
Shield  
Firestop  
10 in.  
10 in.  
WALL  
1 in. (25 mm)  
clearance  
bottom and sides  
Figure 6.1 Horizontal venting clearances to combustible  
materials  
B
A*  
A *  
B
50-7/8 in. 49-7/8 in.  
* Shows center of vent framing hole for top venting. The center of the hole is  
one (1) inch (25.4 mm) above the center of the horizontal vent pipe.  
Figure 8.2 Wall Penetration  
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31  
C. Install the Ceiling Firestop  
A ceiling restop MUST be used between  
oors and attics.  
• Frame opening 9 in. x 9 in. (229 mm x 229  
mm) whenever the vent penetrates a ceiling/  
oor (see Figure 6.3).  
ATTIC ABOVE  
• Frame the area with the same sized lumber  
as used in ceiling/oor joist.  
• The ceiling restop may be installed above or  
below the ceiling joists when installed with a  
attic insulation shield. It must be under joists  
between oors that are not insulated. Refer  
to Figure 8.4.  
A
• Secure with three fasteners on each side.  
WARNING! Risk of Fire! DO NOT pack insu-  
lation around the vent. Insulation must be kept  
back from the pipe to prevent overheating.  
A
A
PIPE  
SLP  
9 in. (229 mm)  
Figure 8.3 Installing Ceiling Firestop  
INSTALL ATTIC INSULATION SHIELDS  
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM  
3 FASTENERS  
PER SIDE  
CEILING FIRESTOP  
CEILING FIRESTOP  
INSTALLED BELOW CEILING  
INSTALLED ABOVE CEILING  
Figure 8.4 Installing the Attic Shield  
32  
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D. Install Attic Insulation Shield  
BEND ALL TABS INWARD 90°  
TO MAINTAIN CLEARANCE  
AND PREVENT INSULATION  
FROM FALLING INSIDE  
WARNING! Fire Risk. DO NOT allow loose materials or  
insulation to touch vent. Hearth & Home Technologies  
Inc. requires the use of an attic shield.  
The National Fuel Gas Code ANSI Z223.1 and NFPA 54  
requires an attic shield constructed of 26 gauge minimum  
metal that extends at least 2 in. (51 mm) above insulation.  
BEND 3 TABS  
OUTWARD TO  
Attic shields must meet specied clearance and be se-  
cured in place.  
FASTEN TO CEILING  
FIRESTOP-BEND  
REMAINING TABS  
INWARD 90 DEGREES  
TO MAINTAIN  
Flat Ceiling Installation  
• Remove one shield from box.  
CLEARANCE  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
INSERT 3  
SCREWS  
• Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
• Match the three holes in each side and fasten with three  
screws to form a tube.  
• Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling restop.  
Figure 8.5 Attic Insulation Shield  
• Bend the remaining bottom tabs inward 90° to maintain  
the air space between the pipe and the shield. Set the  
shield on the ceiling restop and attach to the restop.  
• Bend all tabs inward 90° around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
Vaulted Ceiling Installation  
• Remove one shield from box.  
NOTICE: Cut previously installed batt insulation to make  
room for the attic insulation shield.  
• Cut the attic insulation shield (if application is for vaulted  
ceiling) to t your ceiling pitch. Snip cut edge to recreate  
1 in. bend tabs all the way around the bottom.  
• Wrap shield around pipe if pipe is already installed in  
area to be insulated.  
• Match the three holes in each side and fasten with three  
screws to form a tube.  
• Bend three tabs on the bottom of the shield outward to  
allow attachment to the ceiling restop.  
• Bend the remaining bottom tabs inward 90° to maintain  
the air space between the pipe and the shield. Set the  
shield on the ceiling restop and attach to the restop.  
• Bend all tabs inward 90° around the top of the shield.  
These tabs must be used to prevent blown insulation  
from getting between the shield and vent pipe, and to  
maintain air space clearance.  
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33  
Appliance Preparation  
9
A. Securing and Leveling the Appliance  
WARNING! Risk of Fire! Prevent contact with:  
• Sagging or loose insulation  
• Insulation backing or plastic  
• Framing and other combustible materials  
Block openings into the chase to prevent entry of blown-  
in insulation. Make sure insulation and other materials  
are secured.  
DO NOT notch the framing around the appliance  
standoffs.  
Failure to maintain air space clearance may cause  
overheating and re.  
NOTICE: Failure to ensure that the fireplace opening  
is square may result in the decorative front not fitting  
properly.  
The diagram shows how to properly position, level, and  
secure the appliance (see Figure 9.1). Nailing tabs are pro-  
vided to secure the appliance to the framing members.  
1. Venting - refer to Vent Clearances and Framing (Section  
8) for hole location.  
NAILING TABS  
2. Place the appliance into position, making sure to  
maintain proper clearance to combustibles.  
Figure 9.1 Securing An Appliance  
3. Level the appliance from side to side and front to back. It  
is acceptable to use wood shims under the appliance.  
4. Fasten the appliance to the oor using the pilot holes  
located at the bottom of the appliance.  
5. Bend out nailing tabs on each side making sure to keep  
the nailing tabs ush with the framing.  
6. Using a framing square, make sure that the sides of  
the appliance are square to the bottom as shown in  
Figure 9.2.  
7. Secure the appliance to the framing by using nails  
or screws through the nailing tabs. It is acceptable to  
use plumber strap to secure the unit to the framing  
if necessary. Be sure to maintain all clearances to  
combustible material.  
90º  
Figure 9.2 Proper Positioning and Leveling of an Appliance  
34  
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Installing Vent Pipe  
10  
A. Assemble Vent Sections  
To attach the rst vent component to the starting collars  
of the appliance:  
• Lock the vent components into place by sliding the pipe  
section onto the collar.  
• Align the seam of the pipe and seam of collar to allow  
engagement. Rotate the vent component to lock into  
place. Use this procedure for all vent components. See  
Figure 10.1.  
Note: Align seams to engage pipe,  
then rotate counterclockwise to lock  
• Slide the gasket over the rst vent section and place it  
ush to the appliance. This will prevent cold air inltration.  
High temperature caulk may be used to hold the part in  
place.  
Figure 10.1 Adding Venting Components  
• Continue adding vent components, locking each  
succeeding component into place.  
• Ensure that each succeeding vent component is securely  
tted and locked into the preceding component.  
Commercial, Multi-family (Multi-level exceeding two sto-  
ries), or High-Rise Applications  
For Installation into a commercial, multi-family (multi-level  
exceeding two stories) or high-rise applications: All outer  
pipe joints must be sealed with high temperature silicone,  
including the slip section that connects directly to the hori-  
zontal termination cap.  
• Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections. See Figure 10.2  
Figure 10.2 High Temperature Silicone Sealant  
• Only outer pipes need to be sealed. All unit collar, pipe,  
slip section, elbow and cap outer ues shall be sealed  
in this manner, unless otherwise stated.  
WARNING! Risk of Fire or Explosion! DO NOT break  
silicone seals on slip sections. Use care when removing  
termination cap from slip pipe. If slip section seals are  
broken during removal of the termination cap, vent may  
leak.  
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35  
B. Assemble Slip Sections  
C. Secure the Vent Sections  
• Slide the inner ue of the slip section into the inner ue of  
the pipe section and the outer ue of the slip section over  
the outer ue of the pipe section. See Figure 10.3.  
• Vertical runs of pipe must be supported every 8 ft. (2.44 m).  
• Horizontal sections must be supported every 5 feet  
(1.52 m).  
• Slide together to the desired length.  
• Vent supports or plumbers strap (spaced 120º apart)  
may be used to support. See gures 10.5 and 10.6.  
• Wall shield restops may be used to provide horizontal  
support.  
• Ceiling restops have tabs that may be used to provide  
vertical support.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Improper support may allow vent to sag and separate.  
Use vent run supports and connect vent sections per in-  
stallation instructions. DO NOT allow vent to sag below  
connection point to appliance.  
Pilot hole  
Figure 10.3 Slip Section Pilot Holes  
• Maintain a 1-1/2 in. (38 mm) overlap between the slip  
section and the pipe section.  
• Secure the pipe and slip section with two screws no  
longer than 1/2 in. (13 mm), using the pilot holes in the  
slip section. See Figure 10.4.  
Figure 10.5 Securing Vertical Pipe Sections  
Figure 10.4 Screws into Slip Section  
• Continue adding pipe as necessary following instructions  
in “Assembling Pipe Sections.”  
NOTICE: If slip section is too long, the inner and outer ues  
of the slip section can be cut to the desired length.  
NOTICE: When installing a vent system with an HRC  
termination cap, all pipe system joints shall be sealed using  
a high temperature silicone sealant.  
Figure 10.6 Securing Horizontal Pipe Sections  
Apply a bead of silicone sealant inside the female outer  
pipe joint prior to joining sections.  
Only outer pipes are sealed, sealing the inner ue is not  
required.  
All unit collar, pipe, slip section, elbow and cap outer  
ues shall be sealed.  
36  
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• Level the support box both vertically and horizontally and  
temporarily tack it in place through the inside walls into  
the roof sheathing.  
D. Disassemble Vent Sections  
• Rotate either section (see Figure 10.7) so the seams on  
both pipe sections are aligned as shown in Figure 10.8.  
• Use tin snips to cut the support box from the top corners  
down to the roof line and fold the resulting aps to the  
roof. See Figure 10.10.  
• Pull carefully to separate the pieces of pipe.  
• Nail the aps to the roof AFTER running a bead of non  
hardening sealant between the aps and the roof.  
WARNING! Risk of Fire! Clean out ALL materials from  
inside the support box and complete the vertical vent run  
and termination.  
LEVEL  
CATHEDRAL CEILING  
SUPPORT BOX  
Figure 10.7 Rotate Seams for Disassembly  
2 in. (51 mm) MIN. BELOW  
FINISHED CEILING  
CUT HOLE 1/8 in. (3 mm)  
GREATER IN SIZE THAN  
PATTERN OF SUPPORT  
BOX AS IT IS PROJECTED  
ONTO ROOF LINE  
Figure 10.9  
Figure 10.8 Align and Disassemble Vent Sections  
E. Install Decorative Ceiling Components  
A decorative ceiling thimble can be installed on a at ceil-  
ing through which the vent passes. The decorative ceiling  
thimble is used to cover the restop.  
• Seal the gap between the vent pipe and restop using  
high temperature silicone to prevent cold air inltration.  
• Install the decorative ceiling thimble by sliding it up to  
the ceiling and attaching it using the provided screws.  
Adecorative cathedral ceiling support box can be installed  
on a cathedral ceiling through which the vent passes.  
Figure 10.10  
• Use a plumb-bob to mark the center line of the venting  
system on the ceiling and drill a small hole through the  
ceiling and roof at this point. Locate the hole and mark  
the outline of the cathedral ceiling support box on the  
outside roof.  
• Remove shingles or other roof covering as necessary  
to cut the rectangular hole for the support box. Cut the  
hole 1/8 in. (3 mm) larger than the support box outline.  
• Lower the support box through the hole in the roof until its  
bottom is at least 2 in. (51 mm) below the ceiling (Figure  
10.9).  
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37  
F. Install Metal Roof Flashing  
Note: Skip this section if using the RF4-8.  
• See minimum vent heights for various pitched roofs  
(Figure 10.11) to determine the length of pipe to extend  
through the roof.  
CAULK  
• Slide the roof ashing over the pipe sections extending  
through the roof as shown in Figure 10.12.  
HORIZONTAL  
OVERHANG  
2 FT.  
20 INCHES MIN.  
VERTICAL  
MIN.  
WALL  
Figure 10.12  
LOWEST  
DISCHARGE  
OPENING  
G. Assemble and Install Storm Collar  
GAS DIRECT VENT  
TERMINATION CAP  
CAUTION! Risk of Cuts, Abrasions or Flying Debris.  
Wear protective gloves and safety glasses during instal-  
lation. Sheet metal edges are sharp.  
X
12  
ROOF PITCH  
IS X/ 12  
• Connect both halves of the storm collar with two screws  
(see Figure 10.13).  
H (MIN.) - MINIMUM HEIGHT FROM ROOF  
TO LOWEST DISCHARGE OPENING  
• Wrap the storm collar around the exposed pipe section  
closest to the roof and align brackets. Insert a bolt  
(provided) through the brackets and tighten the nut to  
complete the storm collar assembly. Make sure the collar  
is tight against the pipe section.  
Roof Pitch  
H (Min.) Ft.  
• Slide the assembled storm collar down the pipe section  
Flat to 6/12........................................1.0*  
Over 6/12 to 7/12............................1.25*  
Over 7/12 to 8/12..............................1.5*  
Over 8/12 to 9/12..............................2.0*  
Over 9/12 to 10/12............................. 2.5  
Over 10/12 to 11/12......................... 3.25  
Over 11/12 to 12/12........................... 4.0  
Over 12/12 to 14/12........................... 5.0  
Over 14/12 to 16/12........................... 6.0  
Over 16/12 to 18/12........................... 7.0  
Over 18/12 to 20/12........................... 7.5  
Over 20/12 to 21/12........................... 8.0  
until it rests on the roof ashing (see Figure 10.14).  
• Caulk around the top of the storm collar (see Figure 10.20).  
* 3 foot minimum in snow regions  
Figure 10.11 Minimum Height From Roof To Lowest Discharge  
Opening  
Figure 10.13 Assembbling the Storm Collar  
NOTICE: Failure to properly caulk the roof ashing could  
cause water entry.  
• Caulk the gap between the roof ashing and the outside  
diameter of the pipe.  
• Caulk the perimeter of the ashing where it contacts the  
roof surface. See Figure 10.12.  
Figure 10.14 Assembling the Storm Collar Around the Pipe  
38  
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H. Install RF4-8  
The RF4-8 may be used in place of the roof ashing and  
storm collar (Sections 10.F. and 10.G.)  
Pipe must be supported within 12 inches of the roofline  
using plumbers strapping or an SLP-FS when using  
the RF4-8 Flashing. Refer to Section 10.C. Secure  
Vent Sections.  
SECURE WITH 4  
SCREWS NO LONGER  
THAN 1 IN. (25 MM)  
Figure 10.17 Apply Sealant  
SLP-FS  
Figure 10.15 Secure Pipe with SLP-FS  
• Trim the rubber boot (using scissors or a utility knife),  
cutting along the marked measurement lines. See Figure  
10.19. Use the 150 mm line.  
• Lubricate pipe or ue with water and slide the ashing  
down. It may be necessary to trim the top shingles around  
the base of the rubber boot to ensure a good t.  
APPLY SEALANT  
TOP & PARTIAL SIDES  
• Draw around ashing, remove.  
• Apply silicone sealant to roof inside the lines (Figure 10.17).  
• Lubricate pipe or ue with water and slide ashing down.  
Seat rmly in sealant. Nail roof ashing to the roof.  
Figure 10.18 Slide Flashing Down, Secure & Apply Sealant  
• Apply silicone sealant on the top outside of the base plate  
on the sides and on top edge. See Figure 10.19. Install  
shingles, Apply sealant at the top edge of the rubber  
boot. See Figure 10.19.  
SILICONE SEALANT  
(TOP OF BOOT)  
• We recommend that you top coat with conventional  
acrylic house paint to improve the appearance of your  
galvanized base ashing.  
SHINGLES TRIMMED  
FLASHING OVER  
SHINGLES OVER  
SHINGLES  
FLASHING  
Figure 10.19 Installation Complete  
Figure 10.16 Trim Rubber Boot  
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39  
I. Install Vertical Termination Cap  
K. Heat Shield Requirements for Horizontal  
Termination  
• Attach the vertical termination cap by sliding the inner  
collar of the cap into the inner ue of the pipe section  
while placing the outer collar of the cap over the outer  
ue of the pipe section.  
WARNING! Risk of Fire! To prevent overheating and re,  
heat shields must extend through the entire wall thick-  
ness.  
• Secure the cap by driving three self-tapping screws  
(supplied) through the pilot holes in the outer collar of the  
cap into the outer ue of the pipe (see Figure 10.20).  
DO NOT remove the heat shields attached to the  
wall shield restop and the horizontal termination cap  
(shown in Figure 10.21).  
• Heat shields must overlap 1-1/2 in. (38 mm) mini-  
mum.  
TERMINATION CAP  
There are two sections of the heat shield. One section  
is factory-attached to the wall shield restop. The other  
section is factory-attached to the cap. See Figure 10.25.  
If the wall thickness does not allow the required 1-1/2 in.  
(38 mm) heat shield overlap when installed, an extended  
heat shield must be used.  
• If the wall thickness is less than 4-3/8 in. (111 mm), the  
heat shields on the cap and wall shield restop must  
to be trimmed. A minimum 1-1/2 in. (38 mm) overlap  
MUST be maintained.  
(1 of 3)  
• Use an extended heat shield if the nished wall thickness  
is greater than 7-1/4 in. (184 mm).  
STORM  
COLLAR  
• The extended heat shield may need to be cut to length  
maintaining sufcient length for a 1-1/2 in. (38 mm)  
overlap between heat shields.  
SCREWS  
CAULK  
• Attach the extended heat shield to either of the existing  
heat shields using the screws supplied with the extended  
heat shield. Refer to vent components diagrams in the  
back of this manual.  
Figure 10.20  
• Rest the small leg on the extended heat shield on top  
of the pipe section to properly space it from the pipe  
section.  
J. Install Decorative Wall Components  
A decorative wall thimble can be installed on wall through  
which the vent passes. The decorative wall thimble is used  
to cover the wall shield restop.  
Important Notice: Heat shields may not be eld constructed.  
Slide the decorative wall thimble over the last section of  
horizontal pipe before connecting the termination cap to  
the pipe.  
Once the pipe section and the termination cap have been  
connected, slide the wall thimble up to the interior wall  
surface and attach with screws provided. See Figure  
10.21.  
Figure 10.21 Wall Thimble  
40  
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Note: When using termination caps with factory-supplied  
heat shield attached, no additional wall shield restop is  
required on the exterior side of a combustible wall.  
L. Install Horizontal Termination Cap  
WARNING! Risk of Fire! The telescoping ue section of  
the termination cap MUST be used when connecting vent.  
• 1-1/2 (38 mm) minimum overlap of ue telescoping  
section is required.  
Failure to maintain overlap may cause overheating and  
re.  
HEAT SHIELD OR  
HEAT SHIELD  
EXTENDED  
1-1/2 IN. (38 MM) MIN.  
HEAT SHIELD  
OVERLAP  
WALL SHIELD  
• Vent termination must not be recessed in the wall. Siding  
may be brought to the edge of the cap base.  
FIRESTOP  
• Flash and seal as appropriate for siding material at  
outside edges of cap.  
SLIP SECTION  
CAN BE EXTENDED  
• When installing a horizontal termination cap, follow  
the cap location guidelines as prescribed by current  
ANSI Z223.1 and CAN/CGA-B149 installation codes  
and refer to Section 6 of this manual.  
INNER VENT  
SHEATHING  
OUTER VENT  
INTERIOR  
EXTERIOR  
CAUTION! Risk of Burns! Local codes may require in-  
stallation of a cap shield to prevent anything or anyone  
from touching the hot cap.  
Figure 10.22 Venting through the wall  
NOTICE: For certain exposures which require superior  
resistance to wind-driven rain penetration, a ashing kit and  
HRC caps are available. When penetrating a brick wall, a  
brick extension kit is available for framing the brick.  
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41  
Gas Information  
11  
A. Fuel Conversion  
C. Gas Connection  
• Make sure the appliance is compatible with available gas  
types.  
• Refer to Reference Section 16 for location of gas line  
access in appliance.  
• Conversions must be made by a qualified service  
technician using Hearth & Home Technologies specied  
and approved parts.  
• Gas line may be run through knockout(s) provided.  
• The gap between supply piping and gas access hole  
may be caulked with high temperature caulk or stuffed  
with non-combustible, unfaced insulation to prevent cold  
air inltration.  
B. Gas Pressure  
• Optimum appliance performance requires proper input  
pressures.  
• Ensure that gas line does not come in contact with outer  
wrap of the appliance. Follow local codes.  
• Gas line sizing requirements will be determined in ANSI  
Z223.1 National Fuel Gas Code in the USA and CAN/  
CGA B149 in Canada.  
• Pipe incoming gas line into valve compartment.  
• Connect incoming gas line to the 1/2 in. (13 mm)  
connection on manual shutoff valve.  
• Pressure requirements are:  
WARNING! Risk of Fire or Explosion! Support control  
when attaching pipe to prevent bending gas line.  
Gas Pressure  
Minimum inlet pressure  
Maximum inlet pressure  
Manifold pressure  
Natural Gas  
5.0 in. w.c.  
14.0 in. w.c.  
3.5 in. w.c.  
Propane  
11.0 in. w.c.  
14.0 in. w.c.  
10.0 in. w.c.  
• A small amount of air will be in the gas supply lines.  
WARNING! Risk of Fire or Explosion! Gas build-up dur-  
ing line purge could ignite.  
• Purge should be performed by qualified service  
technician.  
• Ensure adequate ventilation.  
• Ensure there are no ignition sources such as sparks  
or open ames.  
WARNING! Risk of Fire/Explosion! High pressure will  
damage valve. Low pressure may cause explosion.  
• Verify inlet pressures. Verify minimum pressures when  
other household gas appliances are operating.  
Light the appliance. It will take a short time for air to purge  
from lines. When purging is complete the appliance will  
light and operate normally.  
• Install regulator upstream of valve if line pressure is  
greater than 1/2 psig.  
WARNING! Risk of Fire, Explosion or Asphyxiation!  
Check all ttings and connections with a non-corrosive  
commercially available leak-check solution. DO NOT use  
open ame. Fittings and connections could have loos-  
ened during shipping and handling.  
WARNING  
Fire Risk.  
Explosion Hazard.  
High pressure will damage valve.  
• Disconnect gas supply piping BEFORE  
pressure testing gas line at test pressures  
above 1/2 psig.  
WARNING! Risk of Fire! DO NOT change valve settings.  
This valve has been preset at the factory.  
• Close the manual shutoff valve BEFORE  
pressure testing gas line at test pressures  
equal to or less than 1/2 psig.  
D. High Altitude Installations  
NOTICE: If the heating value of the gas has been reduced,  
these rules do not apply. Check with your local gas utility  
or authorities having jurisdiction.  
Note: Have the gas supply line installed in accordance with  
local codes, if any. If not, follow ANSI 223.1. Installation  
should be done by a qualied installer approved and/or  
licensed as required by the locality. (In the Commonwealth  
of Massachusetts installation must be performed by a  
licensed plumber or gas tter).  
When installing above 2000 feet elevation:  
• In the USA: Reduce burner orice 4% for each 1000 feet  
above 2000 feet.  
• In the CANADA: Reduce burner orice 10% for elevations  
between 2000 feet and 4500 feet. Above 4500 feet,  
consult local gas utility.  
Note: A listed (and Commonwealth of Massachusetts ap-  
proved) 1/2 in. (13 mm) T-handle manual shut-off valve  
and exible gas connector are connected to the 1/2 inch  
(13 mm) control valve inlet.  
• If substituting for these components, please consult  
local codes for compliance.  
42  
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Electrical Information  
12  
C. Optional Accessories Requirements  
A. Wiring Requirements  
• This appliance may be used with a wall switch, wall  
mounted thermostat and/or a remote control.  
NOTICE: This appliance must be electrically wired  
and grounded in accordance with local codes or, in the  
absence of local codes, with National Electric Code  
ANSI/NFPA 70-latest edition or the Canadian Electric  
Code CSA C22.1.  
Wiring for optional Hearth & Home Technologies approved  
accessories should be done now to avoid reconstruction.  
Follow instructions that come with those accessories.  
• Wire the appliance junction box to 110-120 VAC. This  
is required for use of optional accessories and proper  
operation of the appliance (Intellire ignition).  
D. Electrical Service and Repair  
WARNING! Risk of Shock! Label all wires prior to dis-  
connection when servicing controls. Wiring errors can  
cause improper and dangerous operation. Verify proper  
operation after servicing.  
A110-120 VAC circuit for this product must be protected  
with ground-fault circuit-interrupter protection, in  
compliance with the applicable electrical codes, when  
it is installed in locations such as in bathrooms or near  
sinks.  
WARNING! Risk of Shock! Replace damaged wire with  
type 105° C rated wire. Wire must have high temperature  
insulation.  
• Low voltage and 110 VAC voltage cannot be shared  
within the same wall box.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
110V to the valve or to the appliance wall switch. Incorrect  
wiring will damage controls.  
B. Intellire Ignition System Wiring  
• Wire the appliance junction box to 110 VAC for proper  
operation of the appliance.  
WARNING! Risk of Shock or Explosion! DO NOT wire  
IPI controlled appliance junction box to a switched circuit.  
Incorrect wiring will override IPI safety lockout.  
• Refer to Figure 12.2, Intellire Pilot Ignition (IPI) Wiring  
Diagram.  
• This appliance is equipped with an Intellire control valve  
which operates on a 3 volt system.  
• Plug the 3-volt AC transformer into the appliance junction  
box to supply power to the unit OR install two D cell  
batteries (not included) into the battery pack before use.  
NOTICE: Batteries should not be placed in the battery  
pack while using the transformer. Remove batteries before  
using the transformer, and unplug the transformer before  
installing the batteries. Battery polarity must be correct or  
module damage will occur. When using batteries, place  
the battery pack outside the decorative front to prolong  
the life of the batteries.  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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43  
INTERMITTENT  
PILOT IGNITOR  
IGNITION  
MODULE 3 VAC  
I
S
TRANSFORMER  
3 VAC  
ORANGE  
WHITE  
GROUND TO  
FIREPLACE  
CHASSIS  
PLUG IN  
BLACK  
RED  
WIRES  
(TO BROWN)  
BATTERY PACK  
THERMOSTAT  
WIRE ASSEMBLY  
VALVE  
Figure 12.1 Intellire Ignition Wiring Diagram with Wall Switch or Thermostat  
INTERMITTENT  
PILOT IGNITOR  
IGNITION  
MODULE 3 VAC  
NOTE: 1. Ignition module, valve, pilot, and  
wall switch operate on 3 volts. 120 VAC is  
required at junction box unless equipped  
with battery back-up.  
I
S
TRANSFORMER  
3 VAC  
ORANGE  
WHITE  
GROUND TO  
FIREPLACE  
CHASSIS  
PLUG IN  
WIRES  
(TO BROWN)  
BATTERY PACK  
REMOTE  
PLUG IN  
VALVE  
Figure 12.2 Intellire Ignition Wiring Diagram with Remote Receiver  
44  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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E. Junction Box Installation  
The junction box must be wired from the INSIDE of the  
appliance:  
• Determine which side of the appliance the junction box  
is located on.  
ROMEX CONNECTORS  
• Pull the electrical wires from outside the appliance through  
the knockout making sure to use a Romex connector to  
fasten the electrical wires to the unit.  
• Pull enough wire into the valve compartment to easily  
reach the junction box location.  
• Remove the screw attaching the junction box to the junction  
box bracket and set it aside.  
• Route the wire through the knockout in the junction box  
bracket.  
• Wire the junction box and reattach it to the bracket by  
inserting the tab in the slot and attaching with screw  
previously removed. Ensure that a Romex connector is  
used to attach the electrical wires to the junction box.  
NOTICE: DO NOT wire  
110 VAC to wall switch.  
Figure 12.4 Junction Box Detail  
F. Wall Switch Installation for Fan (Option-  
al)  
If the box is being wired to a wall mounted switch for use  
with a fan (See Figure 12.5):  
Switch  
Minimum 14-3 AWG  
with Ground  
Red  
Black  
White  
Black  
White  
Green  
• The power supply for the appliance must be brought into  
a switch box.  
Green  
Junction Box  
• The power can then be supplied from the switch box  
to the appliance using a minimum of 14-3 with ground  
wire.  
Power  
Supply  
Wires  
Switch Box  
• At the switch box connect the black (hot) wire and red  
(switch leg) wire to the wall switch as shown.  
Knockout  
Red  
• At the appliance connect the black (hot), white (neutral)  
and green (ground) wires to the junction box as  
shown.  
Figure 12.5 Junction Box Wired to Wall Switch or BC10  
• Add a 1/4 in. insulated female connector to the red  
(switch leg) wire, route it through the knockout in the face  
of the junction box, and connect to the top fan switch  
connector (1/4 in. male) as shown.  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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45  
Finishing  
13  
A. Splatter Guard  
The splatter guard is a piece of corrugated material  
used to protect the appliance during the installation  
process before nishing work on the whole hearth is  
complete. Splatter guards may be factory installed or  
accompany the door of the unit, depending on the re-  
place model. Splatter guards must be removed before  
appliance is red.  
WARNING! Risk of Fire! Close the ball valve before in-  
stalling the splatter guard to prevent accidental lighting.  
Remove the splatter guard before lighting the appliance.  
Step 1. Turn off gas to valve. Red gas shutoff knob is  
located on ball valve. Disconnect the 3 volt transformer  
from the junction box. See Figure 13.1.  
Figure 13.3  
Step 4. Center the splatter guard in front of the unit as  
shown in Figure 13.4. Place the splatter guard in the unit  
by guiding the top ap into proper position and then con-  
tinuing to guide the tabs on the side aps into the top slot  
on the left and right sides of the appliance. The top slot  
is indicated in Figure 13.5 Take care not to bend or break  
off the tabs.  
Figure 13.1  
To install the Splatter Guard:  
Step 2. Crease ap on top side of splatter guard using the  
scored line as the guide. See Figure 13.2.  
Figure 13.4  
TOP SLOT  
Figure 13.2  
Step 3. Crease aps on left and right sides of splatter guard  
using the scored line as the guide. See Figure 13.8.  
Figure 13.5  
46  
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Step 5. Fold bottom ap along score line as indicated in  
Figure 13.6 and tuck into valve access area of appliance.  
Splatter guard should t securely on front of unit.  
Figure 13.9  
Once plumbing and wiring are complete on the replace,  
the lower access panel may be closed until the time that the  
splatter guard must be removed for ring the appliance.  
Figure 13.6  
Figure 13.10  
To Close the Lower Access Panel:  
Figure 13.7  
Carefully disengage the tabs from the square holes and  
bend the access panel to its original position. Bend the  
center bottom ap and insert it into the bottom of the ap-  
pliance.  
Step 6. To open lower access panel of splatter guard,  
place one hand above score line and place two ngers  
from other hand in the round holes on the front of the  
splatter guard. See Figure 13.7. Pull out and fold up  
the panel as shown in Figure 13.8. Disengage the tabs  
on left and right bottom of splatter guard and t them  
into the square holes. The tabs are now inside the front  
of the splatter guard; carefully bend them down. See  
Figure 13.9.  
Figure 13.11  
To Remove the Splatter Guard:  
Carefully grab splatter guard on or near the vertical center  
on the left and right sides. Pull outward gently, but rmly,  
taking care not to tear or remove the inserted tabs.  
Figure 13.8  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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47  
B. Mantel and Wall Projections  
WARNING! Risk of Fire! Comply with all minimum clear-  
ances as specied. Framing or nishing material closer than  
the minimums listed must be constructed entirely of noncom-  
bustible materials (i.e., steel studs, concrete board, etc).  
1/2 in.  
Min.  
TOP VIEW  
FIREPLACE  
OPENING  
Combustible Mantel  
3-1/4 in.  
Min.  
Unlimited  
CEILING  
Note: All measurements in inches.  
MAX.  
12  
11  
10  
9
Note: Clearance from opening to perpendicular wall.  
8
32  
Figure 13.14 Combustible Mantel Leg or Wall Projections  
(Acceptable on both sides of opening)  
7
6
5
4
21  
3
20  
19  
18  
MIN.  
17  
16  
NON-COMBUSTIBLE  
MATERIAL  
15  
14  
6 IN.  
13  
12  
23-3/4 in.  
1/2 IN. WALL SHEATHING  
NON COMBUSTIBLE MATERIAL  
6 INCHES  
TOP OF HOOD OR FIREPLACE OPENING  
Figure 13.12 Minimum Vertical and Maximum Horizontal  
Dimensions of Combustibles  
Non-Combustible Mantel  
Note: All measurements in inches.  
CEILING  
MAX.  
18  
12  
11  
NON-COMBUSTIBLE  
10  
32  
MATERIAL  
6 IN.  
9
MIN.  
15  
8
9
7
2
8
7
6
6
5
5
4
3
4
1
1
TOP OF HOOD OR FIREPLACE OPENING  
AIR SPACE REQUIRED  
Figure 13.15 Non-Combustible Zone  
Figure 13.13 Minimum Vertical and Maximum Horizontal  
Dimensions of Non-Combustibles  
48  
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D. Finishing Material  
C. Facing Material  
Only doors certied for use with this appliance model may  
be used. Contact your dealer for a list of doors that may  
be used. Once you have determined what kind of door  
and nishing material is going to be used on the replace,  
you may use the table below which shows the door mod-  
els and the nishing material thickness allowed. For an  
inside t there is an available template to assist with siz-  
ing the nishing material.  
• Metal front faces may be covered with non-combustible  
materials only.  
• Facing and/or nishing materials must not interfere with  
air ow through louvers, operation of louvers or doors,  
or access for service.  
• Facing and/or nishing materials must never overhang  
into the glass opening.  
• Observe all clearances when applying combustible  
materials.  
ST-550TM-IPI  
• Seal joints between the nished wall and appliance top  
and sides using a 300 °F minimum sealant. Refer to  
Figure 13.16.  
FINISH MATERIAL  
DOOR  
FIT  
MAXIMUM  
THICKNESS  
SEE FIGURE  
Overlap  
Inside  
0 in. - 1 in. Max.  
1 in. - 4 in. Max.  
13.21  
13.22  
WARNING! Risk of Fire! DO NOT apply combustible  
materials beyond the minimum clearances. Comply with  
all minimum clearances to combustibles as specied in  
this manual. Overlapping materials could ignite and will  
interfere with proper operation of doors and louvers.  
Modern  
= COMBUSTIBLE MATERIAL  
6 in.  
0 in.  
0 in.  
High Temperature Sealant (300° F/149° C min.)  
Top and Side Seal Joint  
Figure 13.16  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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49  
WITHOUT FRONT SHOWN  
WITHOUT FRONT SHOWN  
32-1/2 in. Min.  
7/8 in.  
from  
opening  
30-5/8 in.  
Min.  
7/8 in.  
from  
opening  
Finishing materials 1 inch maximum thick.  
Stop finishing material flush around the opening.  
7/8 in. from opening  
WITH FRONT SHOWN  
WITH FRONT SHOWN  
1 in. MAX  
DOOR  
FINISHING MATERIAL  
(TOP EDGE)  
DOOR  
FINISHING MATERIAL  
4 IN. MAXIMUM THICKNESS  
FINISHING MATERIAL  
4 IN. MAXIMUM THICKNESS  
Figure 13.17 Modern Door Overlap Fit  
Figure 13.18 Modern Door Inside Fit  
50  
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Appliance Setup  
14  
2. Place the rock media on the porcelain base pan as  
shown in Figure 14.2.  
A. Remove Fixed Glass Assembly  
See Section 14.F.  
B. Remove the Shipping Materials  
Remove shipping materials from inside or underneath the  
rebox.  
C. Clean the Appliance  
Clean/vacuum any sawdust that may have accumulated  
inside the rebox or underneath in the control cavity.  
D. Accessories  
Install approved accessories per instructions included  
with accessories. Install approved accessories per in-  
structions included with accessories. Contact your dealer  
for a list of approved accessories.  
Figure 14.2 Rock Media on Base Pan  
WARNING! Risk of Fire and Electric Shock! Use ONLY  
Hearth & Home Technologies-approved optional acces-  
sories with this appliance. Using non-listed accessories  
could result in a safety hazard and will void the warranty.  
3. Remove the rock placement jig as shown in Figure 14.3.  
Place the rock placement jig in the base of the unit when  
nished.  
E. Rock Media Placement  
WARNING! Risk of Explosion! Follow rock media place-  
ment instructions in manual. DO NOT place rock media  
directly over burner ports. Improperly placed rock media  
will interfere with proper burner operation.  
Placing the Rock Media  
Rock media is an approved accessory for this appliance.  
To place the rock media, follow these instructions.  
1. Place the rock placement jig over the burner slot as  
shown in Figure 14.1. The rock placement jig is located  
in the base of the unit.  
Figure 14.3 Rock Media Jig Removal  
4. Make sure that there is no rock media in the burner slot.  
See Figure 14.2.  
Figure 14.1 Rock Placement Jig  
Figure 14.4 Burner Slot Free of Rock Media  
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51  
F. Fixed Glass Assembly  
G. Install Trim Kits and Surrounds  
• Install optional trim kits and/or surrounds using the  
instructions included with the accessory.  
Removing Fixed Glass Assembly  
WARNING! Risk of Asphyxiation! Handle xed glass  
assembly with care. Inspect the gasket to ensure it is  
undamaged and inspect the glass for cracks, chips or  
scratches.  
• Use non-combustible materials to cover the gap between  
the sheet rock and the appliance (if desired).  
DO NOT strike, slam or scratch glass.  
H. Air Shutter Setting  
DO NOT operate replace with glass removed, cracked,  
broken or scratched.  
This appliance has an adjustable air shutter (which con-  
trols the primary air) factory set for the minimum vertical  
vent run. If your installation has more than the minimum  
required vertical vent length, adjustment of the air shutter  
may be necessary to obtain optimal ame appearance.  
This should be adjusted by a qualied installer at the  
time of installation.  
Replace as a complete assembly.  
Removing Fixed Glass Assembly  
• Pull the two glass assembly latches out of the groove on  
the glass frame (see Figure 14.5).  
• Remove glass door from the bracket on the top of the  
rebox.  
Air Shutter Settings  
Replacing Fixed Glass Assembly  
NG  
LP  
• Replace the glass door on the appliance.  
Burner  
Full Closed  
1/8 in.  
• Pull out and latch the two glass assembly latches into  
the groove on the glass frame.  
• Make sure both sides are replaced properly.  
GLASS  
ASSEMBLY  
LATCHES  
(BOTH BOTTOM  
AND TOP)  
Figure 14.5 Fixed Glass Assembly  
52  
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Troubleshooting  
15  
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you  
do experience a problem, this troubleshooting guide will assist a qualied technician in the diagnosis of a problem and the  
corrective action to be taken. This troubleshooting guide can only be used by a qualied technician. Contact your dealer to  
arrange a service call by a qualied technician.  
A. Intellire Ignition System  
Symptom  
Possible Cause  
Corrective Action  
1. Pilot won’t light.  
The ignitor/module  
makes noise, but no  
spark.  
a. Incorrect wiring.  
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor  
are connected to correct terminals on module and pilot assembly.  
b. Loose connections or electrical  
shorts in the wiring.  
Verify no loose connections or electrical shorts in wiring from  
module to pilot assembly. Verify connections underneath pilot as-  
sembly are tight; also verify connections are not grounding out to  
metal chassis, pilot burner, pilot enclosure, mesh screen if present,  
or any other metal object.  
c. Ignitor gap is too large.  
d. Module.  
Verify gap of igniter to right side of pilot hood. The gap should be  
approximately .17 in. or 1/8 in. (3 mm).  
Turn ON/OFF rocker switch or wall switch to OFF position. Remove  
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5  
mm) away from “I” terminal on module. Place ON/OFF rocker switch  
or wall switch in ON position. If there is no spark at “I” terminal  
module must be replaced. If there is a spark at “I” terminal, module  
is ne. Inspect pilot assembly for shorted sparker wire or cracked  
insulator around electrode. Replace pilot if necessary.  
2. Pilot won’t light,  
there is no noise or  
spark.  
a. No power or transformer installed  
incorrectly.  
Verify that transformer is installed and plugged into module. Check  
voltage of transformer under load at spade connection on module  
with ON/OFF switch in ON position. Acceptable readings of a good  
transformer are between 3.2 and 2.8 volts AC.  
b. A shorted or loose connection in wir- Remove and reinstall the wiring harness that plugs into module.  
ing conguration or wiring harness. Verify there is a tight t. Verify pilot assembly wiring to module. Re-  
move and verify continuity of each wire in wiring harness. Replace  
any damaged components.  
c. Improper wall switch wiring.  
d. Module not grounded.  
Verify that 110/VAC power is “ON” to junction box.  
Verify black ground wire from module wire harness is grounded to  
metal chassis of appliance.  
e. Module.  
Turn ON/OFF rocker switch or wall switch to OFF position. Re-  
move ignitor wire “I” from module. Place ON/OFF rocker switch  
or wall switch in ON position. If there is no spark at “I” terminal  
module must be replaced. If there is a spark at “I” terminal, module  
is ne. Inspect pilot assembly for shorted sparker wire or cracked  
insulator around electrode.  
3. Pilot sparks, but  
Pilot will not light.  
a. Gas supply.  
Verify that incoming gas line ball valve is “open”. Verify that inlet  
pressure reading is within acceptable limits, inlet pressure must  
not exceed 14 in. W.C.  
b. Ignitor gap is incorrect.  
c. Module is not grounded.  
Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).  
Verify module is securely grounded to metal chassis of appliance.  
d. Module voltage output / Valve/Pilot Verify battery voltage is at least 2.7 volts. Replace batteries if volt-  
solenoid ohms readings. age is below 2.7.  
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53  
Intellire Ignition System - (continued)  
Symptom  
Possible Cause  
Corrective Action  
a. A shorted or loose connection in ame  
Verify all connections to wiring diagram in manual. Verify  
connections underneath pilot assembly are tight. Verify  
connections are not grounding out to metal chassis, pilot  
burner, pilot enclosure or screen if present, or any other  
metal object.  
4. Pilot lights but contin-  
ues to spark, and main  
burner will not ignite.  
(If the pilot continues  
to spark after the  
pilot ame has been lit,  
ame rectication has  
not occurred.)  
sensing rod.  
b. Poor ame rectication or contaminated With xed glass assembly in place, verify that ame is en-  
ame sensing rod.  
gulng ame sensing rod on left side of pilot hood. Flame  
sensing rod should glow shortly after ignition. Verify cor-  
rect pilot orice is installed and gas inlet is set to pressure  
specications. Clean ame sensing rod with emery cloth to  
remove any contaminants that may have accumulated on  
ame sensing rod.  
c. Module is not grounded.  
Verify module is securely grounded to metal chassis of  
appliance. Verify that wire harness is rmly connected to  
the module.  
d. Damaged pilot assembly or contami-  
Verify that ceramic insulator around the ame sensing  
rod is not cracked, damaged, or loose. Verify connection  
from ame sensing rod to white sensor wire. Clean ame  
sensing rod with emery cloth to remove any contaminants  
that may have accumulated on ame sensing rod. Verify  
continuity with a multimeter with ohms set at lowest range.  
Replace pilot if any damage is detected.  
nated ame sensing rod.  
e. Module.  
Turn ON/OFF rocker switch or wall switch to OFF position.  
Remove ignitor wire “I” from module. Place ON/OFF rocker  
switch or wall switch in ON position. If there is no spark at  
“I” terminal module must be replaced. If there is a spark at  
“I” terminal, module is ne.  
54  
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Reference Materials  
16  
A. Appliance Dimension Diagram  
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.  
J
K
ELECTRICAL  
ACCESS  
L
C
N
D
GAS LINE  
ACCESS  
F
i
E
A
M
G
H
B
LEFT VIEW  
FRONT VIEW  
RIGHT VIEW  
Location  
Inches Millimeters  
Location  
Inches  
31-1/8  
37-5/8  
21  
Millimeters  
H
I
4-1/4  
1-1/2  
8
108  
38  
A
B
C
D
E
F
791  
956  
533  
768  
25  
J
203  
222  
1048  
406  
794  
K
L
8-3/4  
41-1/4  
16  
30-1/4  
1
M
N
2-1/8  
3-7/8  
54  
31-1/4  
G
98  
Figure 16.1 See-Through Dimensions  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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55  
B. Vent Components Diagrams (continued)  
6-1/2 in.  
165 mm  
6-1/2 in.  
165 mm  
6-1/2 in.  
165 mm  
8-3/4 in.  
222 mm  
9-1/4 in.  
235 mm  
6 in.  
152 mm  
6-5/8 in.  
168 mm  
6-5/8 in.  
168 mm  
9-7/8 in.  
SLP45  
45° Elbow  
251 mm  
SLP90  
90° Elbow  
Effective  
Height/  
Length  
Effective Height/Length  
Pipe  
SLP4  
inches  
4
mm  
102  
SLP6  
6
152  
EFFECTIVE HEIGHT/  
LENGTH  
SLP12  
12  
305  
SLP-PIPE  
SLP24  
24  
610  
SLP-FLEX-PIPE  
SLP36  
36  
914  
10 in.  
(254 mm)  
SLP48  
48  
1219  
51 - 152  
51 - 305  
610  
SLP6A  
2 - 6  
2 - 12  
24  
SLP12A  
SLP-FLEX-2  
SLP-FLEX-3  
SLP-FLEX-5  
SLP-FLEX-10  
26 in.  
660 mm  
36  
914  
24 in.  
(610 mm)  
60  
1524  
3048  
120  
DVP-HSM-B  
Extended Heat Shield  
DVP-AS (Attic Shield)  
RF4-8  
Roof Flashing  
SLP-HVS  
Horizontal Pipe  
Support  
SLP-WS  
Wall Shield Firestop  
SLP-FS  
Ceiling Firestop  
Figure 16.2 SLP Series Vent Components  
56  
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B. Vent Components Diagrams (continued)  
SLP-DCF-BK  
SLP-TVHW  
Vertical  
Termination Cap  
SLP-CCS-BK  
Cathedral Ceiling  
Support Box-Black  
SLK-SNKD  
Ceiling Firestop  
Snorkel  
Black  
Termination Cap  
SLP-TRAP1  
Horizontal  
SLP-TRAP2  
Horizontal  
PVK-80  
(For use with IPI and DSI appliances only.)  
Termination Cap  
Termination Cap  
SLP-WT-BK  
DVP-2SL  
Adapter  
Wall Thimble-Black  
SL-2DVP  
Adapter  
DVP-FBHT  
DVP-FBHT  
SL-2DVP  
SLP90  
SLP-FLEX-TRAP  
Horizontal  
Termination Kit  
Figure 16.3 SLP Series Vent Components  
ASSEMBLY  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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57  
WARNING  
Fire Risk.  
• When using SLP-HRC-SS and SLP-HRC-ZC-  
SS termination caps on top vented replaces,  
a two feet minimum vertical vent section is  
required before installing rst elbow.  
• When using DVP-TB1 termination cap on top vented  
replaces, a three foot minimum vertical ventsectionisrequired  
before installing rst elbow.  
8-1/8 in.  
(206 mm)  
13 in.  
Effective Length  
(330 mm)  
5-3/4 to 8-3/8 in.  
146 to 213 mm  
5-1/2 in.  
140 mm  
8-3/8 in.  
213 mm  
3°  
87°  
15 in.  
(381 mm)  
10-1/2 in.  
267 mm  
10-7/8 in.  
276 mm  
SLP-HRC-SS  
SLP-HRC-ZC-SS  
HORIZONTAL TERMINATION CAP  
DVP-TB1  
SL-2DVP  
DVP-TB1  
SLP90  
ASSEMBLY  
DVP-TB1  
HORIZONTAL TERMINATION CAP  
Figure 16.4 SLP Series Vent Components  
58  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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ST-550TM-IPI  
C. Service Parts  
Beginning Manufacturing Date: Nov 2008  
Ending Manufacturing Date: ______  
Service Parts Diagram  
1
3
2
5
4
6
10  
9
8
7
Part number list on following page.  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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59  
Service Parts List  
ST-550TM-IPI  
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
2142-139  
2142-118  
2142-117  
2142-115  
GLA-550TR  
2142-031  
2142-120  
2142-007  
2128-128  
4021-013  
1
2
Non-comb Board  
Basepan Ledge  
Refractory Panels  
Base Pan  
Qty 2 req  
Qty 2 req  
3
4
5
Glass Door Assembly  
Mesh Assembly  
Burner Leg  
Y
Y
6
Qty 2 req  
Qty 2 req  
7
8
Burner NG, LP  
Junction Box Bracket  
Junction Box  
Y
Y
9
10  
530-299  
045-455  
Exhaust Restrictor  
Fiberglass Rope Ring  
Gasket Assembly  
2128-081  
Contains Vent, Seal Cap, Burner Neck, Shutter Bracket  
and Valve Plate Gaskets  
386-122A  
2142-124  
SRV2126-FACE  
203-9  
Glass Latch Assembly  
Pilot Bracket  
Qty 4 req  
Y
Surround Overlay (contains overlay for top, bottom and sides)  
Touch Up Paint  
NGK-550TM  
LPK-550TM  
593-528  
Conversion Kit NG  
Conversion Kit LP  
Pilot Orice NG  
Pilot Orice LP  
Regulator NG  
Y
Y
Y
Y
Y
Y
593-527  
NGK-DXV  
LPK-DXF  
Regulator LP  
Additional service part numbers appear on following page.  
60  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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ST-550TM-IPI  
Service Parts  
Beginning Manufacturing Date: Nov 2008  
Ending Manufacturing Date: ______  
Valve Assembly Diagram/ Parts List  
3
2
1
4
Intermittent Pilot Ignition  
Valve Assembly  
5
6
7
11  
8
10  
9
IMPORTANT: THIS IS DATED INFORMATION. When requesting service or replacement  
parts for your appliance please provide model number and serial number. All parts listed  
in this manual may be ordered from an authorized dealer.  
Stocked  
at Depot  
ITEM  
DESCRIPTION  
COMMENTS  
PART NUMBER  
2090-012  
2090-013  
593-594A  
593-593A  
593-590A  
2012-206  
593-592  
Pilot Assembly NG  
Pilot Assembly LP  
Battery Pack  
Y
Y
Y
Y
Y
Y
Y
1
2
3
4
5
6
7
3 Volt Transformer  
Module Wire Assembly  
Jumper Wires 2"  
Module  
Valve Bracket  
2118-104  
750-500  
Valve NG  
Y
Y
Y
Y
Y
Y
8
Valve LP  
593-501  
9
Flex Ball Valve Assembly  
Flexible Gas Connector  
Orice NG (#43C)  
Orice LP (#54C)  
302-320A  
530-302A  
582-843  
10  
11  
582-854  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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61  
D. Contact Information  
Heat & Glo, a brand of Hearth & Home Technologies Inc.  
20802 Kensington Boulevard, Lakeville, MN 55044  
Please contact your Heat & Glo dealer with any questions or concerns.  
For the location of your nearest Heat & Glo dealer,  
- NOTES -  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
________________________________________________________________________________  
NOTICE  
DO NOT DISCARD THIS MANUAL  
• Important operating  
and maintenance  
instructions included.  
• Read, understand and follow  
these instructions for safe  
installation and operation.  
• Leave this manual with  
party responsible for use  
and operation.  
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534, 5000162,  
5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407, 5601073, 5613487, 5647340,  
5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588,  
6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940,  
6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174,  
D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.  
Printed in U.S.A. - Copyright 2008  
62  
Heat & Glo • ST-550TM-IPI • 2142-900 Rev. B • 11/08  
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