Hawking Technology Network Card HWUG1 User Manual

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CONTENTS  
1 INTRODUCTION...................................................................... 1  
1.1 Features ......................................................................................................... 1  
1.2 Specifications.................................................................................................. 2  
1.3 Package Contents .......................................................................................... 2  
1.4 Wireless Network Options / Quick Tutorial...................................................... 3  
The Peer-to-Peer Network (also known as Ad-Hoc Mode)........................................ 3  
The Access Point Network ...................................................................................... 3  
2 INSTALLATION PROCEDURE ................................................ 4  
2.1 Verify Device Installation................................................................................. 7  
3 NETWORK CONNECTION....................................................... 8  
In Windows 98SE/ME ............................................................................................. 8  
In Windows 2000/XP..............................................................................................11  
4 CONFIGURATION UTILITY ....................................................14  
4.1 Accessing the Configuration Utility ............................................................... 14  
4.2 Site Survey ................................................................................................... 15  
4.3 Profile ........................................................................................................... 16  
4.3.1Configure the Profile (Add/Edit a Profile) ....................................................... 17  
4.3.2Authentication vs. Security............................................................................ 19  
4.3.3Enable WPA in Windows XP.......................................................................... 21  
4.4 Link Status.................................................................................................... 27  
4.5 Reading the Link Status Page and Obtaining the Strongest Connection ...... 28  
4.6 Statistics ....................................................................................................... 29  
4.7 Advanced...................................................................................................... 29  
4.8 About ............................................................................................................ 31  
5 UNINSTALLATION .................................................................32  
6 TROUBLESHOOTING ............................................................33  
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1 Introduction  
Thank you for purchasing the Hawking Technologies HWUG1 Wireless 802.11usb Adapter with removable  
antenna. The removable antenna enables user to upgrade to a higher power antenna for a wider wireless  
coverage. Designed with Turbo Mode, the HWUG1 is 108Mbps capable when paired with the hawking  
HWRGM1A, Wireless-G MiMo Router. The Turbo Mode increases the data transfer rate by compressing  
the data.  
For piece-of-mind wireless security, the HWUG1 supports 64/128-bit WEP data encryption that protects  
your wireless network from eavesdropping. It also supports the WPA and WPA2 (Wi-Fi Protected Access)  
security standards that combines IEEE 802.1x and TKIP (Temporal Key Integrity Protocol) technologies.  
Client users are required to authorize before accessing to APs or AP Routers, and the data transmitted in  
the network is encrypted/decrypted by a dynamically changed secret key.  
1.1 Features  
Works with both IEEE 802.11b and IEEE 802.11g products.  
Removable antenna with reverse SMA connector – upgradeable to a higher power antenna for a  
wider wireless coverage. For the best result, pair the HWUG1 with a Hawking Hi-Gain Antenna )  
Signal Strength Indicator shows current wireless signal reception information  
High-speed transfer data rate - up to 54Mbps  
Supports Turbo Mode to enhance the data transfer speed within the specific wireless network.  
Supports WMM (IEEE 802.11e QoS standard)- High throughput allows for the transfer of data  
heavy multi-media files.  
Supports 64/128-bit WEP, WPA (TKIP with IEEE 802.1x) and AES functions for the highest level  
of security.  
Automatic fallback increases data security and reliability.  
Supports the most popular operating systems: Windows 98SE/Me/2000/XP/2003 Server  
USB2.0 Compliant & Bus powered  
.
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1.2 Specifications  
Standard: IEEE 802.11b/g  
Interface: USB 2.0 Type A  
Frequency Band: 2.4000 ~ 2.4835GHz (Industrial Scientific Medical Band)  
Modulation: OFDM with BPSK, QPSK, 16QAM, 64QAM (11g)  
BPSK, QPSK, CCK (11b)  
Data Rate: 54/48/36/24/18/12/11/9/6/5.5/2/1Mbps auto fallback  
Security: 64/128-bit WEP Data Encryption, WPA, WPA21, AES and IEEE 802.1x  
Antenna: External Dipole Antenna  
Drivers: Windows 98SE/Me/2000/XP/2003 Server  
LEDs: Power/Link (Pwr/Lnk)  
Transmit Power: 17dBm ± 2dBm  
Receive Sensitivity: -70dBm@54Mbps, -83dBm@11Mbps  
Dimension: 10(H) x28(W) x 89.6(D) mm  
Temperature: 32~122°F (0 ~50°C)  
Humidity: Max. 10-95% (Non-Condensing)  
Certification: FCC, CE  
1.3 Package Contents  
Before you begin the installation, please check the items of your package. The package should include the  
following items:  
One Mini USB Wireless-G Network Adapter  
One Dipole Antenna  
One CD (Driver/Utility/User’s Manual.)  
One Quick Installation Guide  
If any of the above items is missing, contact your supplier as soon as possible.  
1
WPA2 is only available through Windows 2000/XP/2003 Server  
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1.4 Wireless Network Options / Quick Tutorial  
The Peer-to-Peer Network (also known as Ad-Hoc Mode)  
This network installation lets you set a small wireless workgroup easily and quickly. Equipped with  
wireless PC Cards, wireless PCI, or Wireless USB adapters, you can share files and printers directly  
between each PC and laptop.  
You can also use one computer as an Internet Server to connect to a wired global network and share files  
and information with other computers via a wireless LAN.  
The Access Point Network  
The network installation allows you to share files, printers, and Internet access much more conveniently.  
With Wireless LAN Cards, you can connect to the internet or with your network through a wireless access  
point.  
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2 Installation Procedure  
Before you proceed with the installation, please notice following descriptions.  
Note1: Please do not install the HWUG1 into your computer before installing the software program  
from the CD.  
Note2: The following installation was operated under Windows XP. (Procedures are similar for  
Windows 98SE/Me/2000/2003 Server.)  
Note3: If you have installed the Wireless adapter driver & utility before, please uninstall the old  
version first.  
A. Insert the Installation CD into your CD-ROM Drive. The Utility splash screen will appear. Click Driver &  
Utility Setup to begin setup initialization.  
B. Setup will initialize automatically.  
C. Setup will ask prompt you to accept the Licensing agreement. Select Yes to continue.  
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D. Choose “Hawking Configuration Tool” and click Next.  
E. Select “Optimize for WiFi Mode” and click Next.  
F. The system will begin to install the software utility for the HWU54DM. Follow the instruction of the  
program to plug in the Mini USB Adapter into the USB port of your desktop or laptop computer.  
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G. When the following screen appears, click Finish to complete the software and driver installation.  
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2.1  
Verify Device Installation  
To verify that the device has been properly installed in your computer and is enabled, go to Start Æ  
Settings Æ Control Panel Æ System (Æ Hardware) Æ Device Manager. Expand the Network adapters  
item. If the Hawking Wireless-G USB Adapter with Removable Antenna is listed, it means that your  
device is properly installed and enabled.  
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3 NETWORK CONNECTION  
Once the driver has been installed, you will need to make adjustments to your network settings.  
In Windows 98SE/ME  
1. Go to Start Æ Settings Æ Control Panel Æ Network.  
2. Make sure that you have all the following components installed.  
ƒ Hawking HWUG1 Wireless-G Network Adapter with Removable Antenna  
ƒ IPX/SPX-compatible Protocol  
ƒ NetBEUI  
ƒ TCP/IP  
If any components are missing, click on the Add button to install them. All of the protocols and clients  
required (listed above) are provided by Microsoft.  
3. Next, highlight the specific network component you need, click Add.  
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4. Highlight Microsoft, and then double click on the item you want to add. Click OK.  
After returning to the Network screen, you can make your computer is visible on the network by  
enabling the File and Print Sharing.  
5. Click the Identification tab. Enter a name that is unique on the network. Type the name of your  
workgroup, which should be the same name used by all of the other PCs on the network.  
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6. Click the Access Control tab. Make sure that “Share-level access control” is selected. If  
connecting to a Netware server, share level can be set to “User-level access control.”  
7. When finished, restart your computer to activate the new device.  
8. Once the computer has been rebooted, a Logon window will appear and will require you to enter a  
username and password. Enter a username and password and click OK. Do not click the Cancel  
button, or you won’t be able to log onto the network.  
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9. Double-click the Network Neighborhood icon on the windows desktop, and you should see the names  
of the other PCs on the network.  
In Windows 2000/XP  
1. [In Windows 2000]  
Go to StartÆ Settings Æ Control Panel Æ Network and Dial-up Connections Æ Local Area  
Connection Æ Properties.  
[In Windows XP]  
Go to Start Æ Control Panel Æ Network Connections Æ Wireless Network Connection Æ  
Properties.  
2. Make sure that you have all the following components installed.  
ƒ Client for Microsoft Networks  
ƒ NWLink NetBIOS  
ƒ NWLink IPX/SPX/NetBIOS Compatible Transport Protocol  
ƒ Internet Protocol (TCP/IP)  
If any components are missing, click on the Install… button to select the Client/Service/Protocol  
required.  
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3. After selecting the component you need, click Add… to install.  
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4. Select the network protocol you wish to add and click OK. This will return you to the Local Area  
Connections Properties window.  
5. To allow your computer to be visible on the network, make sure you have checked off the File and  
Printer Sharing for Microsoft Networks.  
When finished, you must restart your computer to complete the installation  
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4 Configuration Utility  
The Hawking Wireless Configuration Utility is a powerful application that helps you configure the HWUG1  
and monitor the link status and statistics of your wireless connection.  
The Configuration Utility appears as an icon on the system tray of your Windows operating system while  
the adapter is running. You can open it by double-clicking on the icon.  
You may also “Right-click” the icon, which will bring up the following options:  
z
Launch Config Utilities  
Select “Launch Config Utilities” to open the Configuration Utility tool.  
Use Config as Configuration Utility or Use Zero Configuration Utility as Configuration Utility  
Select which of the two configuration modes you would like to use. The Zero Configuration Utility  
automatically configures your adapter to work with any wireless network. If you would like to  
manually tweak your network connection settings, please select Config as Configuration Utility.  
Exit  
z
z
Select “Exit” to close the Configuration Utility tool  
NOTE: If the icon is not present on the taskbar, you can launch the wireless utility from the Start Menu. If  
the icon doesn’t appear automatically, go to Start Æ Programs Æ Hawking HWU54DM Wireless  
Configuration Utility Æ Hawking Wireless Configuration Utility, it will appear in the task bar.  
4.1  
Accessing the Configuration Utility  
All settings are categorized into 6 Tabs:  
Profile  
Link Status  
Site Survey  
Statistics  
Advanced  
About  
NoteOnly one configuration utility can be active at a time. When the ZCU is set to be the active utility, opening the TI  
utilityby double-clicking on the utility icon in the system tray or by right-clicking the icon and selecting Open-  
launches the ZCU inserted of the TI utility.  
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4.2  
Site Survey  
When you open the Configuration Utility, the system will scan all wireless channels to find all access  
points/stations within the accessible range of your card and automatically connect to the wireless device  
with the highest signal strength. When using the “Site Survey” option, all nearby networks will be listed. You  
can change your connection to another network or you may add one of the networks to your own profile list.  
Parameter  
Description  
Available Networks  
This list shows all available wireless networks within range of your  
card. It also displays the information of the networks including the  
SSID, BSSID, Signal Strength, Channel, Encryption,  
Authentication and Network Type. If you want to connect to any  
networks on the list, double-click the item on the list, and the card  
will automatically connect to the selected network.  
Rescan Button  
Click “Rescan” button to collect the information of all the wireless  
networks nearby.  
Connect Button  
Click “Connect” to connect to the selected network.  
Add the selected network to Profiles list.  
Add to Profile Button  
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4.3  
Profile  
The “Profiles List” is for you to manage the networks you connect to frequently. You are able to  
Add/Delete/Edit/Activate a profile.  
Parameter  
Description  
Profiles List  
The profiles list display all the profiles and the relative information  
including Profile Name, SSID, Channel, etc.  
Add/Delete/Edit Button  
Activate Button  
Click these buttons to add/delete/edit the selected profiles.  
Click “Activate” to connect to the selected profile.  
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4.3.1 Configure the Profile (Add/Edit a Profile)  
System Configuration  
Parameter  
Description  
Profile Name  
Define a recognizable profile name for you to identify the different  
networks.  
SSID  
The SSID (up to 32 printable ASCII characters) is the unique  
name identified in a WLAN. The ID prevents the unintentional  
merging of two co-located WLANs.  
You may specify a SSID for the adapter and then only the device  
with the same SSID can interconnect to the adapter. If you want to  
add one of the networks nearby to the profile list, pull down the  
menu, all the networks nearby will be listed and you can add one  
of them to the profile list.  
Power Saving Mode  
The power saving function is only available when the network type  
is in Infrastructure.  
CAM( Constantly Awake Mode) – The adapter will always be set  
in active mode.  
Power Saving Mode – Place the adapter into power saving mode  
when it is idle.  
Parameter  
Description  
Network Type  
Infrastructure – This operation mode requires the presence of an  
802.11 Access Point. All communication is done via the Access  
Point or Router.  
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Ad-Hoc – Select this mode if you want to connect to another  
wireless station in the Wireless LAN network without going  
through an Access Point or Router. Peer to Peer.  
Transmit Power  
If you wish to lower the transmit power of the card to save the  
power of your system, you can select the lower percentages from  
the list.  
11B Preamble Type  
The preamble defines the length of the CRC block for  
communication among wireless stations. This option is only active  
in the Ad Hoc network.  
There are two modes including Auto and Long Preamble. If  
“Auto“ mode is selected, the card will auto switch the preamble  
mode depending on the wireless stations which the card is  
connecting to.  
RTS Threshold  
Minimum packet size required for an RTS (Request To Send). For  
packets smaller than this threshold, an RTS is not sent and the  
packet is transmitted directly to the wireless network. Select a  
setting within a range of 0 to 2312 bytes. Minor change is  
recommended.  
Fragment Threshold  
The value defines the maximum size of packets; any packet size  
larger than the value will be fragmented. If you have decreased  
this value and experience high packet error rates, you can  
increase it again, but it will likely decrease overall network  
performance. Select a setting within a range of 256 to 2312 bytes.  
Minor change is recommended.  
Channel  
This setting is only available for Ad Hoc mode. Select the number  
of the radio channel used for the networking. The channel setting  
should be the same with the network you are connecting to.  
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4.3.2 Authentication vs. Security  
Under the profiles tab, you are able to specify the type of security/authentication mode used to connect with  
a wireless network. To access, create a new profile or click “edit” on one of the profiles and select the  
“Authentication and Security” tab.  
Parameter  
Description  
Authentication Type  
This setting has to be consistent with the wireless networks that  
the adapter intends to connect to. All security keys within a  
network must match to allow successful communications.  
Open – No authentication is needed among the wireless network.  
Shared – Only wireless stations using a shared key (WEP Key  
identified) are allowed to connecting each other.  
LEAP – Lightweight Extensible Authentication Protocol. Allows  
dynamic WEP keys and mutual authentication between a wireless  
client and a RADIUS server. LEAP allows for clients to  
re-authenticate frequently; upon each successful authentication,  
the clients acquire a new WEP key  
WPA-PSK –It is a special mode designed for home and small  
business users who do not have access to network authentication  
servers. In this mode, known as Pre-Shared Key, the user  
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manually enters the starting password in their access point or  
gateway, as well as in each wireless stations in the network. WPA  
takes over automatically from that point, keeping unauthorized  
users that don't have the matching password from joining the  
network, while encrypting the data traveling between authorized  
devices. The encryption methods are including TKIP and AES.  
Note that this option is only available for Windows XP.  
WPA2 – This mode complies with the 802.11i standard. Option  
available on Windows XP computers only.  
Parameter  
Description  
Encryption Mode  
None – Disable the WEP Data Encryption.  
WEP – Enable the WEP Data Encryption. When the item is  
selected, you have to continue setting the WEP Encryption keys.  
TKIP – TKIP (Temporal Key Integrity Protocol) changes the  
temporal key every 10,000 packets (a packet is a kind of message  
transmitted over a network.) This insures much greater security  
than the standard WEP security.  
AES – AES has been developed to ensure the highest degree of  
security and authenticity for digital information and it is the most  
advanced solution defined by IEEE 802.11i for the security in the  
wireless network.  
Note: All devices in the network should use the same encryption  
method to ensure the communication.  
WPA Pre-Shared Key  
The WPA-PSK key can be from eight to 64 characters and can be  
letters or numbers. This same key must be used on all of the  
wireless stations in the network.  
WEP Key  
The WEP keys are used to encrypt data transmitted in the  
wireless network. There are two types of key length: 64-bit and  
128-bit. Select the default encryption key from Key 1 to Key 4 by  
selected the radio button.  
(Key1 ~ Key4)  
Fill the text box by following the rules below.  
64-bit – Input 10-digit Hex values (in the “A-F”, “a-f” and “0-9”  
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range) or 5-digit ASCII characters (including “a-z” and “0-9”) as  
the encryption keys. For example: “0123456aef“ or “test1”.  
128-bit – Input 26-digit Hex values (in the “A-F”, “a-f” and “0-9”  
range) or 13-digit ASCII characters (including “a-z” and “0-9”) as  
the encryption keys. For example:  
“01234567890123456789abcdef“ or “administrator”.  
4.3.3 Enable WPA in Windows XP  
You can opt to use the XP’s built-in wireless Zero Configuration Utility (ZCU) to control your wireless  
adapter settings and to enable security with full WPA and WEP authentication. This option disables  
Hawking’s wireless utility settings.  
NOTE: These instructions assume you are running Windows XP with SP2. SP1 users may see slight  
changes in appearance of menu options.  
Wi-Fi Protected Access (WPA) is a specification of standards-based, interoperable security enhancement  
that strongly increases the level of data protection (encryption) and access control (authentication) for  
existing and future wireless LAN systems. The technical components of WPA include Temporal Key  
Integrity Protocol (TKIP) for dynamic key exchange, and 802.1x for authentication.  
There are two types of WPA security: WPA-PSK (no server) and WPA (with server). WPA requires a  
Radius Server to complete authentication among wireless stations and Access Points. Typically, this mode  
is used in an enterprise environment. WPA-PSK uses a so-called pre-shared key as the security key. A  
pre-shared key is a password that every wireless station must use to access the network. Typically, this  
mode will be used in a home environment.  
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To enable the WPA function in Windows XP, the following software systems are required:  
1. Right-click the Windows wireless networks icon located on your taskbar as shown below.  
Select “View Available Wireless Networks” to open up the Wireless Networks window. If you get the  
following message below, please follow the next step. If not, skip to Step 3.  
2. Right-click the Hawking Wireless Configuration Utility icon on the taskbar. To turn on ZCU, make  
sure “Use Zero Configuration as Configuration Utility” is selected on the menu. It should look like  
this:  
3. Go back to the Window Wireless Network window. Choose “Change Advanced Settings” from the  
left menu pane.  
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4. In the Wireless Networks tab, select your preferred wireless network you are connected to and click on  
Properties”.  
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5. Under the Association tab, select the type of Network Authentication your wireless network uses and  
determine the type of data encryption, if available. Ask your administrator for network information, if  
you need help. A list of network authentication terms is described on the next page.  
6. If you need to configure network authentication, go to the Authentication tab.  
7. Click OK once finished to complete the advanced setup. Then press OK again to close the  
Window properties.  
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.
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Parameter  
Description  
Network Authentication  
Open –No authentication is needed among the wireless network.  
Shared – Only wireless stations using a shared key (WEP Key  
identified) are allowed to connecting each other.  
WPA – This mode is for enterprise with an authentication server  
(Radius Server), WPA-enabled access point, and a WPA-enabled  
client. Once WPA is enabled, all clients and access points on the  
network must be WPA-enabled in order to access the network.  
WPA-PSK – It is a special mode designed for home and small  
business users who do not have access to network authentication  
servers. In this mode, known as Pre-Shared Key, the user  
manually enters the starting password in their access point or  
gateway, as well as in each PC on the wireless network. WPA  
takes over automatically from that point, keeping unauthorized  
users that don't have the matching password from joining the  
network, while encrypting the data traveling between authorized  
devices.  
Parameter  
Description  
Data Encryption  
WEP – In WPA or WPA-PSK mode, WEP is also able to be the  
encryption method for the transmission data.  
TKIP – TKIP (Temporal Key Integrity Protocol) changes the  
temporal key every 10,000 packets (a packet is a kind of message  
transmitted over a network.) This insures much greater security  
than the standard WEP security.  
AES – AES has been developed to ensure the highest degree of  
security and authenticity for digital information and it is the most  
advanced solution defined by IEEE 802.11i for the security in the  
wireless network.  
Note: All devices in the network should use the same encryption  
method to ensure the communication.  
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4.4  
Link Status  
From the “Link Status” option, you can view all the information of the network you are connecting to. You  
can use this tool in while at the same time repositioning the Hi-Gain antenna to find the optimal location for  
antenna placement.  
Parameter  
Status  
Description  
Displays the SSID and MAC ID of the network the adapter is  
connected to.  
Current Channel  
Display the number of the radio channel and the frequency used  
for the networking.  
Parameter  
Link Speed  
Description  
Display the transmission and receive rate of the network. The  
maximum transmission rate is 54Mbps.  
Throughput (Kbits/sec)  
Link Quality  
Display the speed of data transmitted and received.  
This bar indicates the quality of the link. The higher the  
percentage, the better the quality.  
dBm  
If you want to know the signal strength in the unit of dBm, select  
this check box.  
Signal Strength  
This bar shows the signal strength level. The higher percentage  
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shown in the bar, the more radio signal been received by the card.  
This indicator helps to find the proper position of the wireless  
device for quality network operation.  
Noise Level  
Measures the level of signal interference within a wireless  
network. The lower the noise level value, the better the  
connection.  
4.5  
Reading the Link Status Page and Obtaining the Strongest Connection  
The Link Status page gives you information regarding your current wireless channel, transmit rate (speed) and  
link/signal quality. You will use this utility to figure out which antenna position results in the best performance and  
connection.  
1) First you must determine where the location of your Wireless Access Point is within your network.  
2) Position the directional antenna towards the location of the Access Point.  
3) While viewing your Link Status utility, rotate the antenna clockwise and counter-clockwise slowly to figure  
out which position gives you the highest Link Quality and Signal Strength. Once you have determined  
which position gives you the best signal, leave the antenna in that orientation.  
4) When you are not using the HWUG1 Wireless-G USB Adapter, carefully pull out the unit from the  
computer’s USB port and put it in a safe place.  
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4.6  
Statistics  
This option enables you to view the available statistic information with its Tx counts (Tx success, Tx error,  
RTS Success and RTS Failed), and its Rx counts (Rx success, Rx error). You may reset the counters by  
clicking ”Reset Counter”.  
4.7  
Advanced  
This option enables you to configure more advanced settings, for example: wireless mode, protection mode  
and etc.  
Parameter  
Description  
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Wireless Mode  
802.11 B/G mix – If you have a mix of 802.11b and 802.11g  
wireless stations in your network, it is recommended to setting the  
card to this mode. This mode is also the default setting.  
802.11 B or G only – This card can be compatible with both  
802.11g and 802.11b wireless stations. If there are only 802.11b  
wireless stations in the network, you can set the card to this mode.  
The same goes with 802.11g only wireless stations.  
Turbo Mode  
Turbo Mode enables the card to deliver the better throughput in  
the same period and environment.  
B/G Protection  
If you have a mix of 802.11b and 802.11g wireless stations in the  
network, it is recommended that you enable the protection  
mechanism. This mechanism can decrease the rate of data  
collisions between 802.11b and 802.11g wireless stations. When  
the protection mode is enabled, the throughput of the card will be  
a little lower due to more complex data packets that must be  
transmitted.  
Auto – Based on the status of the network and automatically  
disable/enable protection mode.  
On – Always enable the protection mode.  
Off – Always disable the protection mode.  
These settings should only be used for advanced system  
administrators only.  
Fast Roaming  
Tx Rate  
There are several options including  
Auto/1/2/5.5/11/6/9/12/18/24/36/48/54Mbps for you to select.  
When the “Auto” is selected, the device will choose the most  
suitable transmission rate automatically. The higher data rate you  
designated in the network, the shorter distance is allowed  
between the card and the wireless stations.  
When the wireless mode is “802.11 B only”, the maximum data  
rate is 11Mbps (11b) so that there are only “Auto/1/2/5.5/11Mbps”  
options you can select.  
Turn Off RF Button  
If you want to turn off the radio of the card temporarily, click this  
button. To turn on the radio, click this button again.  
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Support Cisco Compatible Extensions function:  
1. LEAP turn on CCKM  
CCX 2.0  
2. Enable Radio Measurement: can channel measurement every  
0~2000 milliseconds.  
3. Enable QOS: enable Quality of Service.  
NOTE: These settings should only be used for advanced system  
administrators only..  
When settings have been made, select “Apply” to place the changes into effect.  
4.8  
About  
By choosing this option, you can click view software and driver version information, IP address and  
gateway address. The MAC Address of the network adapter is displayed in the screen as well.  
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5 UNINSTALLATION  
In case you need to uninstall the Utility and driver, please refer to below steps. (As you uninstall the utility,  
the driver will be uninstalled as well.)  
1. Go to Start Æ All Programs ÆHawkingÆ Uninstall - Utility.  
2. Click Remove all to complete the un-installation procedure.  
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6 Troubleshooting  
This chapter provides solutions to problems usually encountered during the installation and operation of the  
adapter.  
1. What is the IEEE 802.11g standard?  
802.11g is the new IEEE standard for high-speed wireless LAN communications that provides for up  
to 54 Mbps data rate in the 2.4 GHz band. 802.11g is quickly becoming the next mainstream wireless  
LAN technology for the home, office and public networks.  
802.11g defines the use of the same OFDM modulation technique specified in IEEE 802.11a for the  
5 GHz frequency band and applies it in the same 2.4 GHz frequency band as IEEE 802.11b. The  
802.11g standard requires backward compatibility with 802.11b.  
The standard specifically calls for:  
A. A new physical layer for the 802.11 Medium Access Control (MAC) in the 2.4 GHz frequency band,  
known as the extended rate PHY (ERP). The ERP adds OFDM as a mandatory new coding  
scheme for 6, 12 and 24 Mbps (mandatory speeds), and 18, 36, 48 and 54 Mbps (optional  
speeds). The ERP includes the modulation schemes found in 802.11b including CCK for 11 and  
5.5 Mbps and Barker code modulation for 2 and 1 Mbps.  
B. A protection mechanism called RTS/CTS that governs how 802.11g devices and 802.11b devices  
interoperate.  
2. What is the IEEE 802.11b standard?  
A wireless standard formulated by the IEEE 802.11b Wireless LAN standard subcommittee. The  
objective is to enable wireless LAN hardware from different manufactures to communicate.  
3. What does IEEE 802.11 feature support?  
The product supports the following IEEE 802.11 functions:  
z
z
z
z
z
z
CSMA/CA plus Acknowledge Protocol  
Multi-Channel Roaming  
Automatic Rate Selection  
RTS/CTS Feature  
Fragmentation  
Power Management  
4. What is Ad-hoc?  
An Ad-hoc integrated wireless LAN is a group of computers, each has a Wireless LAN adapter,  
Connected as an independent wireless LAN. Ad hoc wireless LAN is applicable at a departmental  
scale for a branch or SOHO operation.  
5. What is Infrastructure?  
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An integrated wireless and wireless and wired LAN is called an Infrastructure configuration.  
Infrastructure is applicable to enterprise scale for wireless access to central database, or wireless  
application for mobile workers.  
6. What is BSS ID?  
A specific Ad hoc LAN is called a Basic Service Set (BSS). Computers in a BSS must be configured  
with the same BSS ID.  
7. What is WEP?  
WEP is Wired Equivalent Privacy, a data privacy mechanism based on a 40 bit shared key algorithm,  
as described in the IEEE 802 .11 standard.  
8. What is TKIP?  
TKIP is a quick-fix method to quickly overcome the inherent weaknesses in WEP security, especially  
the reuse of encryption keys. TKIP is involved in the IEEE 802.11i WLAN security standard, and the  
specification might be officially released by early 2003.  
9. What is AES?  
AES (Advanced Encryption Standard), a chip-based security, has been developed to ensure the  
highest degree of security and authenticity for digital information, wherever and however  
communicated or stored, while making more efficient use of hardware and/or software than previous  
encryption standards. It is also included in IEEE 802.11i standard. Compare with AES, TKIP is a  
temporary protocol for replacing WEP security until manufacturers implement AES at the hardware  
level.  
10. Can Wireless products support printer sharing?  
Wireless products perform the same function as LAN products. Therefore, Wireless products can  
work with Netware, Windows 2000, or other LAN operating systems to support printer or file sharing.  
11. Would the information be intercepted while transmitting on air?  
WLAN features two-fold protection in security. On the hardware side, as with Direct Sequence  
Spread Spectrum technology, it has the inherent security feature of scrambling. On the software side,  
WLAN series offer the encryption function (WEP) to enhance security and Access Control. Users can  
set it up depending upon their needs.  
12. What is DSSSWhat is FHSSAnd what are their differences?  
Frequency-hopping spread-spectrum (FHSS) uses a narrowband carrier that changes frequency in a  
pattern that is known to both transmitter and receiver. Properly synchronized, the net effect is to  
maintain a single logical channel. To an unintended receiver, FHSS appears to be short-duration  
impulse noise. Direct-sequence spread-spectrum (DSSS) generates a redundant bit pattern for each  
bit to be transmitted. This bit pattern is called a chip (or chipping code). The longer the chip is, the  
greater the probability that the original data can be recovered. Even if one or more bits in the chip are  
damaged during transmission, statistical techniques embedded in the radio can recover the original  
data without-the need for retransmission. To an unintended receiver, DSSS appears as low power  
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wideband noise and is rejected (ignored) by most narrowband receivers.  
13. What is Spread Spectrum?  
Spread Spectrum technology is a wideband radio frequency technique developed by the military for  
use in reliable, secure, mission-critical communication systems. It is designed to trade off bandwidth  
efficiency for reliability, integrity, and security. In other words, more bandwidth is consumed than in  
the case of narrowband transmission, but the trade off produces a signal that is, in effect, louder and  
thus easier to detect, provided that the receiver knows the parameters of the spread-spectrum signal  
being broadcast. If a receiver is not tuned to the right frequency, a spread –spectrum signal looks like  
background noise. There are two main alternatives, Direct Sequence Spread Spectrum (DSSS) and  
Frequency Hopping Spread Spectrum (FHSS).  
14. What is Hi-Gain and dBi?  
Hi-Gain is Hawking Technologies high performance wireless distance extending product line. It  
encompasses a group of products and technologies used to help solve distance issues accompanied  
with WiFi products. A unit of measurement on antenna strength and power is dBi.  
The higher the dBi or gain level of an antenna the more powerful it is.  
15. What is the difference between directional and omni-directional antennas?  
Directional and omni-directional antennas determine the wireless output pattern of antennas.  
In standard installations it is normally the wireless access point that uses the omni-directional  
antenna (360 degree wireless output), while the clients (desktop or laptops) that use the directional  
antennas (concentrated narrow wireless signal) to create a stronger link directly to the access point.  
16. How do I get an Optimal Wireless Connection with the HWUG1?  
If pointing the antenna directly at the access point is not providing a sufficient signal connection then  
you can try bouncing the signals off walls. Wireless signals can reflect off walls or through windows  
to get to their desired location so try different positions to find the best antenna orientation for your  
network.  
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