Top Load Clothes Washer
Machine a laver
Lavadora de ropa con carga superior
User Manual
Model # HLT364XXQ, GWT900AW, GWT800AW, GWT700AW
Guide de l’Utilisateur
Modéle # HLT364XXQ, GWT900AW, GWT800AW, GWT700AW
Manual del Usuario
Para Modelo de # HLT364XXQ, GWT900AW, GWT800AW, GWT700AW
Quality • Innovation • Style
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19. To reduce risk of injury do not allow children to play in or on the
washer.
20. Washer must be connected to proper electrical outlet with the correct
electrical supply.
21. Proper grounding must be ensured to reduce the risk of shock or fire.
DO NOT CUT OR REMOVE THE GROUNDING PLUG. If you do not
have a 3-prong electric receptacle outlet in the wall, have a certified
electrician install the proper receptacle. The wall receptacle MUST be
properly grounded.
22. Hydrogen gas may be produced if the water heater has not been
used in more than 2 weeks. This could be explosive and can explode
under certain circumstances. If this is the case, before using the
washer, turn on all the hot water faucet’s and let the hot water run
for a few minutes. This will let the trapped hydrogen escape. During
this process do not turn on an electric appliance, smoke, light a
match/lighter or use a flame to avoid an accident, as hydrogen gas
is flammable and can explode.
SAVE THESE INSTRUCTIONS
DANGER
Risk of child entrapment. Before you throw away your old
washer, take off the door so that
children may not easily get trapped inside.
Thank you for using our Haier
product. This easy-to-use manual
will guide you in getting the best
Model number
use of your washer.
Serial number
Remember to record the model and
serial number. They are on a label
in back of the washer.
Date of purchase
Staple your receipt to your manual.
You will need it to obtain warranty service.
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Table Of Contents
PAGE
SAFETY INSTRUCTIONS....................................................................1
OPERATING INSTRUCTIONS........................................................4-8
Parts and Features................................................................................4
Operations ..........................................................................................5
Normal Operating Sounds ..................................................................7
Lint Filter..............................................................................................8
Safety Lid Switch ..................................................................................8
CARE AND CLEANING GUIDE ............................................................9
Cleaning and Maintenance ..................................................................9
Moving and Vacationing ......................................................................9
Storage of your Washer........................................................................9
TROUBLESHOOTING......................................................................10
INSTALLATION INSTRUCTIONS ..............................................12-14
Tools and Materials Required..............................................................12
Unpacking your Washer ....................................................................13
Leveling your Washer ........................................................................13
Steps for Installation ..........................................................................14
ELECTRICAL CONNECTIONS ..........................................................16
Grounding Instructions ......................................................................16
Power Interruptions ............................................................................16
WARRANTY......................................................................................17
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OPERATING INSTRUCTIONS
Parts and Features
1. Top Lid
11. Outer Tub Cover
2. Control Panel
3. Control Panel Seat
4. Cabinet
12. Balance Ring
13. Inner Tub
14. Stick
5. Leveling Legs
6. Inner Cover
7. Door Switch
8. Bleach Injection Inlet
9. Front Panel
15. Pulsator
16. Drain Hose joint
17. Power Cord (120Volt/60Hz)
18. Cold Water Inlet Value
19. Hot Water Inlet Valve
20. Back Cover
10. Filter, Filter Cover
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Operations
Note: Features may vary per model.
Delay Start
• When not activated, the display shows a cycles’ remaining time through the
wash process.
• When Delay Start is selected, the indicator light will display a minimum delay
of 2 hours. Push button once for every additional 1 hour delay for up to 24
hours.
Cycles
• Normal - For regular washing, such as cotton.
• Heavy - For washing bigger, thicker and heavily soiled laundry.
• Whites - For washing cotton fabrics and whites
• Colors - For washing color fabrics.
• Quick - For quick washing of lightly soiled laundry.
• Delicate - For washing of delicate fabrics.
• Hand Wash - To have hand wash effect on clothes.
• Wrinkle Control - For reducing wrinkles.
• Custom Cycle - To maintain prior settings in memory.
Process Select
This is to select a wash process.
• Soak will not work in the Hand Wash, Delicates and Quick Cycles.
• Water level indicator will shut off if only Spin is selected.
Extra Rinse
• Once a program is selected press the Process Select button to have 2nd Rinse.
The washer will add a 2nd rinse.
Soak
• Selecting this function will allow heavily soiled clothes to soak. No agitation
occurs until washer begins “wash” cycle.
Wash Speed / Spin Speed
• To select wash or spin speed.
Water Level
• Water levels may be set at the beginning of the wash or in pause.
• During Soak, Wash or Rinse, press this button to manually replenish water.
Release for the water to stop. Function automatically is inactive when water
reaches the overflow protection level.
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Cycle Signal
• Signal volume can be adjusted soft–loud or off.
Soil Level
• Select clothes soil level.
• Wash cycle increases 2 minutes for each level increased.
Temperature Wash / Rinse
• To select inlet water temperature for wash and rinse.
Auto Temp Control
• Models with this feature will automatically adjust water to the proper
temperature.
Power Off
• If washer is ON push button once to shut off the power.
Start / Pause
• Once washer is powered and selections are chosen, push this button once to
start the wash.
• While unit is working, push this button once to pause it.
• If unit is in pause mode, push this button once to resume operation.
Delay Start Indicator
• Indicates remaining minutes when cycle is in progress.
• Indicates remaining hours during delay process.
• Indicates faults codes or conditions that are not normal.
Time List of Each Program (minute)
PROGRAM
TOTAL TIME (min)
Including Soak
Not Including Soak
Whites
Heavy
About 75-81 About 45-51
About 77-83 About 47-53
Normal About 59-69 About 39-49
Quick Wash
Delicate
About 25
About 36-42
About 38-44
Hand Wash
Note: Total time may be affected by water inlet and drain time. It may also be
affected by the water pressure. Normal, Heavy and Cotton programs
could combine the process of soak during which the washing machine
first soaks for about 20-30 minutes with slight agitation after water filling
and then begins to wash.
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Loading the Washer
• Load each item loosely.
• Separate the white and colored clothes. Separate heavy clothes from light
clothes.
• Carefully check all pockets and cuffs for small items. They can easily slide into
the tub and may damage the tub.
• Pre-treat all stains and heavily soiled areas for best results.
• Do not overload your washer.
• When loading wet items, keep water level high enough so items can float
easily in the water.
• Close the door properly after loading the clothes. If you keep the lid up, the
agitation will not start.
Proper Use of Detergent
• It is good washing practice to add the detergent to the water before you add
the clothes so that the detergent can work effectively on you clothes.
• It is recommended to use HE (High Efficiency Detergent). This washer needs
less suds to give good wash performance.
Note: You can use less or more detergent depending on the size of the load,
water type in your living area whether it is soft or hard and whether the
clothes are heavily soiled or lightly soiled.
Bleach Dispenser
• Bleach dispenser is located on front corner under the
loading door.
• Pour in recommended amount of bleach into dispenser
during the first wash fill.
Note: Use only liquid bleach in dispenser.
Warning: • Be careful not to spill undiluted bleach on the washer cabinet or
your clothes. As it is a strong chemical, it may damage some of you
clothes or the finish of the washer if not properly diluted.
• Use the manufacturer’s chart, on product container for
recommended use of liquid or powder bleach.
Normal Operating Sounds
The following sounds are normally heard during the operation of the washer:
• Tumbling sounds: This is normal as the heavy wet clothes in the washer are
continuously being tossed around.
• Air rushing noise: This happens when the washer tub spins at very high RPM.
• Wash and Rinse cycles going on and off will also make clicking sounds.
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Lint Filter
• The lint filter must be used during washing
• It must be cleaned after each wash.
1. Take off the lint filter. Pull up the lint filter from the
inner tub.
2. Remove the lint filter.
3. Reinstall the lint filter.
Install the Inner Cover
1. Open the top lid of the washing machine.
2. Put the inner cover component on the outer tub cover, aiming the inner cover
shaft to the installation hole of the corresponding outer tub cover shaft groove.
3. Insert the inner cover shaft of one side into the corresponding outer tub cover
shaft groove, then push the other inner cover shaft into the corresponding
outer tub cover shaft groove.
4. Do not disassemble after installation.
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CARE AND CLEANING GUIDE
Warning: Always unplug your washer to avoid electric shock before cleaning.
Ignoring this warning may result in death or injury. Before using
cleaning products, always read and follow manufacture’s instructions
and warnings to avoid personal injury or product damage.
Cleaning & Maintenance
• Use only damp or sudsy cloth for cleaning control panel.
• To avoid any kind of damage to cabinet finish, wipe washer cabinet as needed.
If you spill liquid/powdered softener, bleach or detergent on the cabinet, wipe
cabinet immediately because it can damage the finish.
• Do not use any abrasive, harsh chemicals, ammonia, chlorine bleach,
concentrated detergent, solvents or metal scouring pads. Some of these
chemicals may dissolve, damage and/or discolor your washer.
• Remove pins or other sharp objects from clothes to prevent scratching of
interior parts.
• Leave lid open after you are done washing to allow inside of washer to dry
and prevent bad odors.
Moving & Vacationing
• Turn off water supply faucet’s and disconnect hoses. Drain water from all
hoses. This will prevent from damaging due to water leakage if the hoses acci-
dentally get ruptured or they become loose.
• Disconnect electrical plug.
• Dry inner wash tub. If moving washer, disconnect drain hose.
• Turn the leveling legs clockwise all the way in.
• Move and store your washer in upright position only.
• To prevent mold or mildew, leave lid open so moisture inside machine can
evaporate.
Storage of Your Washer in Cold Environment
• The washer must be stored at room temperature.
• If you just got delivery of a washer when outside temperature is below freezing,
do not operate until washer has warmed to room temperature.
• Do no install or operate your washer where room temperature is below
freezing.
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TROUBLESHOOTING
Washer does not operate:
• Check if unit is plugged in.
• Check if the electrical wall receptacle is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse needs to be
replaced.
• Check if the washer is overloaded: load may need to be re-balanced and
clothes may need to be redistributed.
• Check if the lid is open. You may have to close the lid properly.
• The washer pauses in some cycles. This is normal in delicate of hand-washable
cycle, which has short soak period where your clothes are being soaked for
very short period of time. You will not hear washer operation for a short peri-
od of time. When the soak time is over, it will start automatically.
Problems with water:
• Not enough water coming out: Water faucet may need to be turned on fully.
Water hoses may be tangled up . Straighten up hoses. Check water level
selection, it may need to be readjusted.
• Water temperature is incorrect: Check your water heater temperature. Hot
water needs to be at a temperature at least 120ºF - 140ºF (49ºC - 60ºC).
Check to make sure the inlet hoses are properly connected. (e.g. hot to hot
and cold to cold.)
• Water leaks: This is due to not properly installing drain hose or fill hoses. Your
home drain may be clogged or having constant waster pressure. You may
need to tighten hoses, check the plumbing or call a plumber.
• Water will not drain: This is due to not installing your drain hose properly. You
may need to connect the drain hose properly. Check the position of the drain
hose. In order to drain properly, make sure that top of drain outlet is less then
4 ft. (1.2m) above the floor.
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Washer is making noise:
• Washer may need to be reinstalled. (Check washer installation section.)
• Washer load may need to be re-balanced, as the load may be uneven.
• Coins, loose change, buttons or other heavy objects could make noise (read
Operation Guide – Normal Operating Sounds.)
• Squealing Sounds: Due to overloaded wash tub.
• Vibration Noises: Due to not leveling washer properly on the floor and uneven
distribution of clothes in the tub.
Problems with clothes:
• Clothes are too wrinkled: this is due to improper sorting, overloading and
washing in too hot water repeatedly. Avoid overloading and resort your load.
Do not mix heavy clothes such as work clothes with light clothes such as blous-
es, light shirts and delicate items. You may need to wash in warm or cold
water.
• Have soap residue: detergent may not be dissolving in water. Check water
temperature or you need to add detergent as wash tub is being filled with
water before you load your clothes to avoid soap residue on clothes.
• Spots or stains on your clothes: this is due to incorrect use of fabric softener.
You many need to read proper instructions on the container and follow proper
directions for using the softener.
• Clothes are grayed or yellowed: this is due to not pouring enough detergent
for large loads. you may have to add more detergent to the load.
• Clothes are ripped and have holes/excessive wear and tear: this is due to
sharp objects such as pins and belt buckles left in pockets. You will need to
remove small loose sharp objects. Fasten belts, zippers, metal snaps etc.
Check if you are using undiluted bleach. never add undiluted bleach to wash.
Notes:
Trouble Codes
Reason
E0
E1
E2
E3
E4
Top lid not closed during delay start sequence
Blockage of drain hose.
Top lid not closed during wash operation
The washer is out of balance
Water inlet valve closed
The water pressure is too low
The water level sensor fault - Call service
The communication fault - Call service
E5
E7
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INSTALLATION INSTRUCTIONS
Tools and Materials Required
You will need to have following tools to help you in the installation of
your washer:
• Pliers
• Wrench
• Tape Measure
• Gloves
• Level
Accessories Supplied
1. Hot & Cold water inlets
2. Drain Hose Hook
Quantity
2
1
1
1
3. Drain Hose Clamp
4. Outer Drain Hose
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Unpacking Your Washer
• Remove all packing materials. This includes the foam base and all adhesive
tape holding the washer accessories inside and outside.
• Open the top lid to remove the styrofoam drum brace. Pull to remove.
Note: Save drum brace. Reinstall when moving the washer.
• Inspect and remove any remains of packing, tape or printed materials before
using the washer.
Leveling Your Washer
• Your washer has 4 leveling legs; which are located on the four bottom corners.
After properly placing your washer in its final position, you can level your
washer.
• Leveling legs can be adjusted by turning them counterclockwise to raise your
washer or turning them clockwise to lower your washer.
Warning: Leveling of washer is very important to prevent vibration during spin.
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Steps for Installation
• Select a suitable location for the washer on a hard even surface away from
direct sunlight or heat source e.g. radiators, baseboard heaters, cooking
appliances etc. Any floor unevenness should be corrected with the leveling
legs located on the bottom corners of the washer. The washer must be placed
at room temperature. You must not place washer where the temperature is at
below freezing.
Installing Your Washer
Read installation instructions carefully before installation.
Caution: If, after completing these steps, you are unsure that unit is properly
installed, contact a qualified installer. To ensure that your washer is
properly installed it is recommended that it be installed by a certified
installer.
1. Insert a new flat washer into each end of the water inlet hoses. Firmly put the
washer in the coupling.
Note: You may have to use pliers to tighten the coupling.
Do not over tighten because you may cause damage to the valve.
2. Connect the hot and cold water inlet hoses to the hot and cold water faucet.
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3. Connect the other end to their respective washer inlet located at the rear of
the washer.
Note: Hot water needs to be at a temperature of at least 120ºF - 140ºF. (49ºC
- 60ºC) for the soap to dissolve and to avoid soap residue remaining on
clothes.
4. Using the drain hose clamp. attach the drain hose to the unit as shown below.
Install the drain hose hook to the outer drain hose tube.
5. Plug in the washer to a regular 115 volt / 60 Hz, 15 amp outlet.
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ELECTRICAL CONNECTIONS
Grounding Instructions
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces the risk of electric shock by providing an escape wire for
the electrical current. This appliance is equipped with a cord having a grounding
wire with a grounded plug. The plug must be inserted into an outlet that is
properly installed and grounded.
• Improper use of the plug can result in a risk of electric shock.
• Consult a qualified electrician or service person if the grounding
instructions are not completely understood or if in doubt as to
whether the appliance is properly grounded.
Wiring Requirements
• This appliance must be plugged into at least a
15 AMP 110-115 VOLT,
60 HZ GROUNDED OUTLET.
Note: Where a standard two-prong outlet is
encountered, it is the personal
responsibility and obligation of the
consumer to have it replaced with a
properly grounded three-prong outlet.
X
Extension Cords:
We do not recommend that you use an extension cord.
Power Interruptions
Occasionally, there may be power interruptions due to thunderstorms or other
causes. Remove the power cord from the AC outlet when a power outage occurs.
When power has been restored, re-plug the power cord to AC outlet. If the out-
age lasts for a prolonged period of time, clean the washer before using it again.
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LIMITED WARRANTY
In Home Service
This warranty covers appliances within the continental
United States, Puerto Rico and Canada. What is not
covered by this warranty:
Full ONE Year Warranty
For 12 months from the date of original
retail purchase, Haier will repair or replace
any part free of charge including labor that
fails due to a defect in materials or work-
manship.
Replacement or repair of household fuses,
circuit breakers, wiring or plumbing.
A product whose original serial number has
been removed or altered.
Any service charges not specifically identi-
fied as normal such as normal service area
or hours.
Limited Warranty
After one year from the original retail
purchase date, Haier will provide a part at
no cost, as indicated below, to replace said
part as a result of a defect in materials or
workmanship. Haier is solely responsible
for the cost of the part. All other costs such
as labor, trip charge, etc are the responsi-
bility of the owner.
Damage to clothing.
Damage incurred in shipping.
Damage caused by improper installation or
maintenance.
Damage from misuse, abuse accident, fire,
flood, or acts of nature.
Damage from service other than an
authorized Haier dealer or service center.
Damage from incorrect electrical current,
voltage or supply.
Second through Fifth Year
Haier will provide the outer washtub and
related outer tub assembly parts should the
part fail to hold water.
Damage resulting from any product
modification, alteration or adjustment not
authorized by Haier.
Second through Seventh Year
Adjustment of consumer operated controls
as identified in the owner’s manual.
Hoses, knobs, lint trays and all attachments,
accessories and disposable parts.
Labor, service transportation, and shipping
charges for the removal and replacement of
defective parts beyond the initial 12-month
period.
Haier will provide the inner stainless steel
wash tub if defective in material or work-
manship.
Note: This warranty commences on the date
the item was purchased and the original
purchase receipt must be presented to the
authorized service representative before
warranty repairs are rendered.
Damage from other than normal household
use.
Any transportation and shipping charges.
Exceptions: Commercial or Rental Use
Warranty
THIS LIMITED WARRANTY IS GIVEN IN LIEU OF ALL
OTHER WARRANTIES, EXPRESSED OR, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE
90 days labor from date of original purchase
90 days parts from date of original purchase
No other warranty applies
The remedy provided in this warranty is
exclusive and is granted in lieu of all other
remedies.
For Warranty Service
Contact your nearest authorized service
center. All service must be performed by a
Haier authorized service center. For the
name and telephone number of the nearest
authorized service center please call 1-877-
337-3639.
This warranty does not cover incidental or
consequential damages, so the above
limitations may not apply to you. Some
states do not allow limitations on how long
an implied warranty lasts, so the above
limitations may not apply to you.
Before calling please have available the following
information:
This warranty gives you specific legal rights,
and you may have other rights, which vary,
from state to state.
Model number and serial number of your
appliance. The name and address of the
dealer you purchased the unit from and the
date of purchase.
Haier America
New York, NY 10018
A clear description of the problem.
A proof of purchase (sales receipt).
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IMPORTANT
Do Not Return This Product To The Store
If you have a problem with this product, please contact the "Haier Customer Satisfaction
Center" at 1-877-337-3639.
DATED PROOF OF PURCHASE REQUIRED FOR WARRANTY SERVICE
IMPORTANT
Ne pas Réexpédier ce Produit au Magasin
Pour tout problème concernant ce produit, veuillez contacter le service des
consommateurs ‘Haier Customer Satisfaction Center’ au 1-877-337-3639.
UNE PREUVE D’ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE.
IMPORTANTE
No regrese este producto a la tienda
Si tiene algún problema con este producto, por favor contacte el "Centro de Servicio al
Consumidor de Haier" al 1-877-337-3639 (Válido solo en E.U.A).
NECESITA UNA PRUEBA DE COMPRA FECHADA PARA EL SERVICIO DE LA GARANTIA
Made in China
Fabriqué en Chine
Hecho en China
Haier America
New York, NY 10018
Printed in China
HLT364XXQ
Part # WD-8888-90
Issued: JUNE 2006
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