Instruction Manual
name: Multiforce Pro™
model number: SS-25
“First of its kind steam
cleaner with high velocity
CR-motion™ technology.”
HAAN® Corporation
1828 William Penn Way
Lancaster, PA 17601
phone: 877-422-6347
SS25_IS0018
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Introduction
Congratulations on purchasing a HAAN® product. Now
you have an easy way to clean your tile, hardwood, lami-
nate, linoleum and vinyl floors.
The Multiforce Pro™ uses steam to remove tough grease,
dirt and grime. Steam is nature’s purest and most power-
ful cleaner for all hard surfaces in your home.
The Multiforce Pro™ also uses CR-motion™ technology.
This technology uses the power of reciprocating motion to
further enhance the cleaning power of steam.
HAAN® products are so easy to assemble, you can put
them to use right away – anywhere you want to clean
and sanitize – from your kitchen and living room to your
bathroom floors and outdoor surfaces.
Backed with a one-year limited warranty, your quality
HAAN® product is sure to give you years of dependabil-
ity. And our Customer Care representatives are available
to answer any of your questions about your new floor
sanitizer.
Thousands of HAAN® customers have already fallen in
love with HAAN® Floor Sanitizers. We’re confident you
will, too.
Thank you again for purchasing a HAAN®.
The HAAN® Team
1
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ImportANt SAfety INStruCtIoNS
When using the multiforce pro™ basic safety pre-
cautions should always be observed, including the
following:
Warning
reAD ALL INStruCtIoNS Before uSING
(tHIS AppLIANCe)
Warning
Warning
To reduce the risk of fire, electric shock, or injury:
risk of electrical
shock: Be sure to read
and follow all instruc-
tions and warnings.
1.
2.
Use the system only for its intended use.
Do not leave the Multiforce Pro™ unattended
when plugged in. Turn it off and unplug the
electrical cord from the outlet when not in use.
Do not allow to be used as a toy. Pay close
attention when used near children, pets or
plants. Do not leave the Multiforce Pro™ unattended
while plugged in.
3.
CaUTiOn
4.
5.
Use only as described in this manual.
Use only manufacturer’s recommended
accessories.
the multiforce pro™
emits steam at 212˚f
to sanitize the area
of use. this means
that the steam head,
ultra-microfiber pads,
Scrub Brushes and
Carpet Glide get very
hot during use. Care
should be taken when
using this appliance.
Do Not touch them
during use except in
the approved man-
ner as outlined in this
manual.
6.
Do not operate the Multiforce Pro™ with a
damaged plug or cord. Do not use it if the
Multiforce Pro™ has been dropped or damaged. To
avoid the risk of electric shock do not
disassemble or attempt to repair it on your
own. Incorrect re-assembly or repair can cause
a risk of electric shock or injury to persons
when the Multiforce Pro™ is used.
To protect against a risk of electric shock, do
not immerse the Multiforce Pro™ into water or any
other liquid.
Do not pull or carry by power cord, use cord
as handle, close a door on cord, or pull cord
around sharp edges or corners. Keep cord
away from heated surfaces.
7.
8.
9.
Do not unplug by pulling on power cord. To
unplug, grasp the plug not the cord. Do not
use extension cords or outlets with inadequate
current capacity.
SAVE THESE
INSTRUCTIONS:
10.
11.
12.
13.
Turn the unit off before unplugging from
electrical outlet.
Do not handle plug or the Multiforce Pro™ with
wet hands or operate it without shoes.
Do not put foreign objects into openings. Do
not use with any opening blocked.
For household use only.
Any other use of this
appliance will void the
manufacturer’s warranty.
Do not put hands or feet under the
2
Multiforce Pro™. It gets very hot.
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Important Safety Instructions
14.
Use oNLy on flat, horizontal surfaces. Do not use
on walls, counters or windows.
15.
Do not add cleaning solutions, scented perfumes,
oils or any other chemicals to the water used in
the Multiforce Pro™ as this may damage it or make
it unsafe for use. Use regular tap water or distilled
purified water if the tap water in your area is very
hard.
16.
17.
18.
When in use, never turn the Multiforce Pro™ over or
on its side. Never direct steam towards people,
animals or plants.
Do not handle the ultra-microfiber pads immediately
after turning the Multiforce Pro™ off. Place the Multiforce Pro™
on the floor protector pad to cool down before removing.
Never leave the multiforce pro™ steaming in one spot on
any surface for any period of time. Always place
on the floor protector pad and make sure that the
multiforce pro™ is turned off.
19.
When cleaning the Multiforce Pro™, turn if off and
clean with a dry or damp cloth. Do not pour water
or use alcohol, benzene or turpentine on the unit.
Extreme caution should be exercised when using
the Multiforce Pro™ to clean stairs.
Never use the Multiforce Pro™ without the ultra-microfiber
cleaning pads, polish pads, scrub brushes or
carpet glide attached.
20.
21.
22.
23.
24.
Keep your work area well lit.
Store the Multiforce Pro™ in doors in a cool, dry place.
Warning
Do not open the water tank cap to refill or empty
the water tank when power is turned on.
Do not bend the power cord excessively or place
heavy objects on the power cord.
If the power cord has become knotted and or worn
contact the service center for replacement
power cord.
Do not operate the Multiforce Pro™ if the power indicator
lamp flickers. Contact the Customer Care at 877-422-6347.
Always properly insert the power cord in to the cord
hanger when in use.
To protect the power cord, coil the power cord over
two cord racks (upper and lower) loosely for storage
when not in use.
Do Not use Cr-
motion™ when Carpet
Glide is attached to
product. Doing so
could result in product
malfunction or product
failure.
25.
26.
27.
28.
29.
30.
31.
Keep hair, loose clothing, fingers, and all parts of
body away from openings and moving parts.
Connect to a properly grounded outlet only. See
grounding instructions.
Do not use CR-motion™ with Carpet Glide.
WARNING - To reduce the risk of fire, use only
commercially available floor cleaners and waxes
intended for machine application.
Warning
Do not use to pick up
flammable or combus-
tible liquids, such as
gasoline, or use in ar-
eas where combustible
liquids may be present.
32.
33.
34.
Connect to a properly grounded outlet only.
See Grounding Instructions.
3
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operating Instructions
Care & Maintenance
iMPOrTanT
Always ensure that the
multiforce pro™ is
1.
Turn the Multiforce Pro™ off and unplug from
the electrical outlet.
UNPLUGGED from the
wall receptacle prior to
cleaning or emptying
the water tank.
2.
3.
Wrap power cord around cord hangers.
Let the Multiforce Pro™ cool for five (5) minutes
before removing the ultra-microfiber pads and
before emptying the water tank.
4.
5.
Always empty the water tank when you have
finished using the Multiforce Pro™.
Never leave ultra-microfiber pads on the
Multiforce Pro™ when you have finished using it.
Always remove the ultra-microfiber pads and
wash in warm water with a mild detergent.
Never use bleach or fabric softener when
cleaning the ultra-microfiber pads.
CaUTiOn
Do not immerse the
multiforce pro™ in
water or any other
liquid.
The ultra-microfiber pads can be washed in a
washing machine and dried in a clothes
dryer but on low heat.
To decrease pad wear, we recommend the
pads be hung to dry for 24 hours.
Wipe the Multiforce Pro™ with a damp cloth to
clean. Never immerse the Multiforce Pro™ in water
or any other liquid.
CaUTiOn
6.
7.
Always operate the
multiforce pro™ by
gripping the handle.
Do not grip by the
pole.
In order to keep the Multiforce Pro™ in good
condition, we recommend that you clean the
water tank once a month to eliminate calcium
deposits. Add eight ounces (8 oz) of water to
the water tank and insert 1 packet of Fresh
Rinse™ Lime and Scale Remover. Shake to
loosen any deposits. Place unit on resting
mat without pads, turn unit on and allow water
to steam until water in tank is depleted. Do
not use vinegar or other decalcifying
substances in the floor sanitizer
SAVe tHeSe
INStruCtIoNS | for
HouSeHoLD uSe
Commercial use of this
unit voids the manufac-
turer’s warranty.
water tank.
Helpful Hints
1.
2.
3.
4.
The easiest way to use the machine is to tilt the handle to a 45º angle and
clean slowly 2-3 yards at a time.
Hand wash or machine wash the ultra-microfiber pads in the delicate cycle
with a mild detergent.
We recommend air drying the ultra-microfiber pads for 24 hours, but they
could be dried in a dryer on a low heat setting.
A good amount of steam passes through the ultra-microfiber pads. We
recommend that the ultra-microfiber pads be changed when it
becomes oversaturated.
5.
To remove stubborn stains from vinyl or linoleum floors, pre-treat with a mild
detergent and some water before using the floor sanitizer.
ImportANt: Never leave the multiforce pro™ steaming in one spot on any surface for any period of
5
time.Always place on the floor protector pad and make sure that the floor sanitizer is turned off.
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ADDItIoNAL ImportANt SAfeGuArDS
1.
To avoid circuit overload, do not operate another appliance on the same
electrical outlet (circuit).
If an extension cord is absolutely necessary, a 15 amp 16 gauge cord should
be used. Cords rated for less average may overheat. Care should be taken
to arrange cord so that it cannot be pulled or tripped over.
Do not leave unattended when the system is connected to a power supply
electrical outlet.
2.
3.
A) For all grounded, cord-connected appliances:
grOUnding insTrUCTiOns:
This appliance must be grounded. If it should malfunction or breakdown, grounding provides a
path of least resistance for electric current to reduce the risk of electric shock. This appliance is
equipped with a cord having an equipment-grounding conductor and grounding plug. The plug
must be inserted into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances.
WARNING - Improper connection of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or service person if you are in doubt as to
whether the outlet is properly grounded. Do not modify the plug provided with the appliance - if it
will not fit the outlet, have a proper outlet installed by a qualified electrician.
1) This appliance is for use on a nominal 120-V circuit, and has a grounded plug that looks like
the plug illustrated in sketch “A”. A temporary adaptor should be used only until a properly
grounded outlet (sketch “A”) can be installed by a qualified electrician. The green colored rigid
ear, lug, or the like extending from the adaptor must be connected to a permanent ground such
as a properly grounded outlet box cover. Whenever the adaptor is used, it must be held in place
by a metal screw.
2) This appliance is for use on a nominal 120-V circuit and has a grounding attachment plug that
looks like the plug illustrated in sketch “A”. Make sure that the appliance is connected to an out-
let having the same configuration as the plug. No adaptor should be used with this appliance.
6
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ultra-microfiber pads for HAAN® multiforce pro™
What is an ultra-microfiber?
An ultra-microfiber is a textile fiber that is thinner and more absorbent than a micro-
fiber (1.0dtex) pad typically used with steam mops. Specifically, to be defined as an
ultra-microfiber, it should be less than 0.2dtex. The Ultra-Microfiber pad by HAAN®
Corporation is made of .17dtex ultra-microfibers.
How to Use Ultra-Microfiber Pads
1.
2.
Please make sure that a completely dry pad is used.
As high temperature steam passes through a pad to contact the floor
to kill germs, molds, mites and to provide a certain amount of water
necessary for cleaning, it is natural that the pad gradually absorbs
moisture. After a certain length of time, the pad repels water and
becomes damp.
3.
4.
To keep the floor clean and dry, replace the pad when it is dirty.
Only remove pad from unit when not in use and steam is not being
emitted.
How to Clean and store
1.
Hand wash or machine wash the ultra-microfiber pad in cold water
on the delicate cycle with a mild detergent. (Do not use a
fabric softener)
2.
3.
Using a washing machine may shorten the lifespan of the pads.
We recommend air drying the ultra-microfiber pad for 24 hours, but
they could be dried in a dryer on a low heat setting.
Chlorate Hanger Lightly
bleach
About HAAN’s Cr-motion™ technology
steam, scrub, Buff and Polish - all in One Machine.
The Multiforce Pro™’s ability to clean so effectively lies in the design of its steam dis-
tribution system, CR-motion™. Two reciprocating pads moving in opposite directions
of one another provides a back-and-fourth motion that utilizes the power of steam to
clean. Each pad has 10 steam jets that provide a continuous flow of 212º steam. The
steam jets are strategically positioned on the pads to produce a consistent flow of
high temperature steam from one end of the pad to the other. The Multiforce Pro™’s
CR-motion™ technology enhances the natural pull-and-push motion of standard
steam mops and takes steam cleaning to a whole new level.
To steam, or not to steam - it’s your choice.
The Multiforce Pro™ offers a number of cleaning options:
1.
2.
3.
Steam can be used without CR-motion™.
CR-motion™ can be used without steam.
Steam and CR-motion™ can be used simultaneously.
8
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product Assembly & parts
B
Ideal for ceramic, stone,
tile and other durable
floors.
Perfect for sealed hard-
wood, laminate, bamboo
and other delicate
floors.
1
Base Assembly:
Insert screw as shown.
Tighten using a flat-
head screwdriver. If
screw turns freely
without “gripping” the
insert threads, apply
additional pressure
when turning.
5
12
6
7
13
2
3
4
PUSH
8
14
9
15
16
17
10
11
18
1. Handle • 2. Floor Setting Control • 3. floor Setting Indicator Light • 4. Steam power Switch
5. Storage Hook (rotates 360º) • 6. Handle Assembly Screw • 7. power Cord • 8. Water tank
release Button • 9. Detachable Water Tank • 10. power Cord organizer (bottom)
11. CR-motion™ On/Off Button • 12. floor protector / resting mat 13. Carpet Glide
14. Buffing Pads (1 set) • 15. ultra-microfiber Cleaning pads (2 sets)
16. Scrub Brush Attachments (1 set) • 17. fresh rinse Lime & Scale remover (x12)
18. Assembly Screw (x1) Located in fresh rinse Bag
9
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Before using the multiforce pro™
Be sure to read ALL instructions and warnings before using
the multiforce pro™.
Warning
the multiforce pro™ is designed to clean hard floor surfaces that will withstand
high heat. Do not use on unsealed wood or unglazed ceramic floors. on surfaces
that have been treated with wax or some no-wax floors, the sheen may be removed
by the heat and steam. It is always recommended to test an isolated area of the sur-
face to be cleaned before proceeding. We also recommend that you check the use
and care instructions from the floor manufacturer.
CaUTiOn
use only a heavy duty extension cord rated for 15 amps minimum – Do Not use an
ordinary extension cord.
iMPOrTanT
this product is Not for space heating purposes.
CaUTiOn
HAAN® floor care products emit steam at 212º to sanitize the area of use. this
means that the steam head, ultra-microfiber pads, scrubbing brushes and carpet
glide get very hot during use. Care should be taken when using this appliance and
Do Not touch components of this machine during use except in the approved man-
ner as outlined in this manual.
Helpful Hint:
Helpful Hint:
When heated, never leave the appliance in
one spot on any surface for any period of
time. Always place the Multiforce Pro™
on the Floor Protector/Resting Mat when
stationary.
Always empty water from water tank
after use. To ensure optimum prod-
uct function use Fresh Rinse™ once a
month.
Helpful Hint:
Helpful Hint:
To extend the life of your Ultra-Microfiber
Pads, always place your unit on the floor
protector/resting mat while the unit heats
up. Attach the Ultra-Microfiber pads when
the unit is ready to use.
When using the Multiforce Pro™ with
the Carpet Glide it will not lift all set-in
stains from your carpet. Our patented
Ultra-microfiber pads may be used to
act as a “blotter” for removing most
fresh, wet spills and stains.
10
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Before using the multiforce pro™ (continued)
COrrECT Pad PLaCEMEnT
11
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using the multiforce pro™ - operating Instructions
The Multiforce Pro™ offers a number of cleaning options:
1.
2.
3.
Steam can be used without CR-motion™.
CR-motion™ can be used without steam.
Steam and CR-motion™ can be used simultaneously.
1
2
3
Assemble unit and place on
Floor Protector / Resting Mat.
Press Water Tank Release but-
ton and remove water tank.
Turn Cap counterclockwise to
remove. Fill tank with water.
4
5
6
Tighten cap. Insert tank (cap
down) until it “clicks”.
to SteAm: Press ON/OFF
button. Wait 40-45 seconds for
unit to heat up. Unit may vibrate
while heating.
Line up pads or scrub
brushes. Gently place unit on
pads or scrub brushes. You
are now ready to steam, buff
or scrub.
7
8
9
to ACtIVAte Cr-motion:
Using foot press ON/OFF button.
Tilt handle at a 45º angle.
Push and pull slowly across
the floor to clean thoroughly.
When done, push CR-motion
ON/OFF Button and Steam
ON/OFF Button.
operating Instructions Continued on Next page
12
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10
11
iMPOrTanT:
Vibration Sound
During use it’s normal to
hear a “clicking” sound
coming from the unit. This
sound is produced by
the water being pumped
through the unit.
Place unit with pads/scrub
brushes attached onto Floor
Protector / Resting Mat. Allow
to cool down for five (5) min.
When unit has cooled, remove
pads or scrub brushes. Store
unit upright in a dry area.
iMPOrTanT
iMPOrTanT
Always empty the water tank
once you have finished using
the Multiforce Pro™.
When removing the pads or scrub brushes from the unit DO
NOT turn unit upright or on its side. ALWAYS lift unit UP off
the pads or scrub brushes.
FLOOR
SETTING
High steam emission
ideal for ceramic,
Floor setting Button
stone, tile and other
durable floors.
Use this button to switch between two
steam levels, each catering to specific floor
types.
Gentle steam emis-
sion perfect for sealed
hardwood, laminate,
bamboo and other
delicate floors.
Floor setting indicator Light
This light indicates which steam floor setting
level is selected.
Cleaning pads and Scrub Brush Attachments
Buffing Pads
Ideal when using CR-motion™ without steam. Can be used
with a floor agent to polish and shine. See page 8 for care
instructions.
Note: It may be helpful to apply the floor agent with the Ultra-Microfiber Cleaning Pads and finish with the Buffing Pads
Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with
wax or some no-wax floors, the sheen may be removed by heat and steam. It is always recommended
to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you
check the use and care instructions from the floor manufacturer.
Ultra-Microfiber Cleaning Pads
Ideal when using the steam function by itself or with CR-
motion™ activated. Great for cleaning laminate, hardwood,
tile and vinyl surfaces. Can also be used to “blot” fresh
stains on carpet. See page 8 for care instructions.
scrub Brush attachments
Ideal when using CR-motion™ with or without steam. Great
for outdoor use on decks, patios and walkways. Best when
used with a cleaning agent. To clean Scrub Brush
13
Attachments rinse with water.
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nOTE: The Carpet Glide is used WITHOUT the Pads
using the Carpet Glide
or Scrub Brushes.
What is the Carpet glide?
Warning
The carpet glide enables the Multiforce Pro™ to
freshen, deodorize and sanitize carpeting, rugs,
upholstery, pet cushions and more. Used with
the Multiforce Pro™ it kills dust mites and other
allergens on a variety of surfaces.
Do Not use Cr-motion™ when Carpet Glide
is attached to unit. Doing so could result in
product malfunction or product failure.
To Remove
Carpet Glide
3
1
2
“Hands Free”
Removal Tab
TAB
TAB
Attach carpet glide by placing
unit under “tabs” and gently
pushing down into place.
With carpet glide attached, place
on Floor Protector / Resting Mat.
Turn Steam ON and follow
Turn unit OFF, let cool. Use
foot on “Hands Free” tab to
remove Tray from steam head.
operating instructions to clean.
using the Carpet Glide - for freSH StAINS
1
2
3
“Hands Free”
Removal Tab
Place unit on stain. Let stand for
a few seconds. Allow steam to
saturate stain.
Slowly move unit back and forth
over stain.
Remove carpet glide from
unit with hands free tab.
4
5
6
Gently place unit on Ultra-micro-
fiber cleaning pads.
Use the pad to rub the area
“blotting” out the stain.
Turn unit OFF. When cooled,
remove Ultra-microfiber pads.
14
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troubleshooting
problem
Solution
• Ensure plug is set firmly in outlet.
• Replace fuse or reset breaker.
unit not operating.
unit does not emit steam.
Water left on floor.
• Ensure water tank is filled with water.
• Change the Ultra-microfiber pad.
• Ensure unit is always level and parallel to the floor.
White spot left on floor.
• When cleaning do not leave unit in one spot for too long.
• Use protector pad / floor mat when unit is ON and stationary.
• Use distilled water instead of hard tap water.
Note: To remove spot, use a damp cloth with a few drops of white vinegar
to rub and remove stain.
15
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Commonly Asked Questions
Q: Can the Multiforce Pro™ be used on laminate flooring?
A: Yes. Your steam mop was designed to be gentle on delicate flooring, yet powerful
enough to penetrate stains and kill harmful germs and bacteria.
It is recommended that the flooring manufacturer be contacted to see if it is OK to
clean the floor with steam. Leaving the steam mop sitting in one spot while steaming
could result in discoloration of flooring.
Q: How long can an Ultra-microfiber Pad be used until it needs to be changed?
A: The pad should be changed every 10 minutes, or when it becomes saturated with
water. The unit will become harder to push with a overly wet pad.
Q: How long does a tank of water last?
A: A full tank will last approximately 20-25 minutes.
Q: Sometimes my floor sanitizer becomes hard to push - why?
A: If the unit is hard to push its likely because the Ultra-microfiber Pad is too wet or
the angle at which you are using the machine is too high.
Q: How do you use the Carpet Glide for my carpet?
A: The carpet glide is to be used without the Ultra-microfiber Pad and can be attached
directly to the unit. DO NOT use CR-motion™ with the Carpet Glide.
Q: Does the HAAN work on pet stains?
A: Yes, the HAAN is able to spot clean fresh pet stains by loosening and lifting the
stain.
Q: How can I prolong the life of my HAAN?
A: To maintain the life of your unit, we recommend using the Fresh Rinse once a
month.
Q: Will the HAAN Floor Sanitizer clean grout?
A: Yes, but it needs a little help. If you glide your HAAN over the problem areas and
then scrub with your Ultra-microfiber Pad, it should effectively clean your grout.
Couldn’t find the Answer to your Question?
Call Customer Care at 877-HAAN DIreCt / 877-422-6347
16
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to order additional pads, accessories or replacement
parts call customer care at:
877-HAAN DIRECT / 877-422-6347
or visit:
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product Specifications: model SS-25
Color
Grey and Red
10.27” W x 9.8” D x 45.67” H
7.27 lb
Size
Weight
Voltage/Hz
Wattage
AC 120V, 60Hz
1200 watts
Cord Length
tank Capacity
Heat-up time
18 Feet
11.83 fl. oz.
40-45 sec.
operating time
17 min. (High Setting) 23 min. (Gentle Setting)
*Dimensions approximated. Dimensions include base and measured without hose, or attachments.
one-year Limited Warranty
Your HAAN® Steamer is warranted to be free from defects in material and workman-
ship for a period of one (1) year from the date of purchase when utilized for normal
household use by the original purchaser only. The included Warranty Registration
Card should be filled out and returned within thirty (30) days of purchase. This will
register your product.
Should any defect covered by the terms of the limited warranty be discovered within
one year, HAAN® Corporation will repair or replace the defective part. To process a
warranty claim, contact customer care at 1-877-422-6347 for further assistance and
instructions. A customer care agent will conduct trouble shooting in an attempt to fix
any minor problems. Should trouble shooting not provide any result, a return authori-
zation will be issued. Proof of purchase is required and should accompany the return.
Freight costs must be prepaid by the purchaser.
The liability under this warranty is limited solely to the cost of the replacement parts
or the complete unit at our option. Labor charges are not included.
This warranty is extended to the original purchaser of the unit and excludes all other
legal and/or conventional warranties. The responsibility of HAAN® Corporation, if
any, is limited to the specific obligations expressly assumed by it under the terms of
the limited warranty. In no event is HAAN® Corporation liable for incidental or conse-
quential damages of any nature whatsoever. Some states/provinces do not permit the
exclusion or limitation of incidental or consequential damages, so the above may not
apply to you. This warranty gives you specific legal rights which vary from state to
state or province to province.
Warranty Notice: failure to complete and return the product registration card will
not diminish your warranty rights.
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(fold here and tape closed before mailing)
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Place
Stamp
Here
Product Registration
®
Haan Corporation
1828 William Penn Way
Lancaster, PA 17601
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|