HP Hewlett Packard Server cc3310 User Manual
WINDOWS ADMINISTRATORS:  
YOU MUST START HERE  
Operating System Support Notes for  
Windows 2000 Advanced Server  
on the HP Carrier Grade Server cc3310  
Manufacturing Part Number: cc3310_Win2kSupport  
July 2004  
U.S.A.  
© 2004, Hewlett-Packard Development Company, L.P.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Announcement  
Operating System Support Notes for Windows  
2000 Advanced Server on the HP Carrier Grade  
Server cc3310  
Announcement  
You must have a service partition set up for your HP Carrier Grade Server cc3310 to be supported. The  
service partition should come pre-loaded. If there is no service partition, set one up using the HP Server  
cc3310 User Information Diagnostics and Utilities Resource CD before installing your Windows Operating  
System. Refer to “Preparing to Install Windows 2000 AS on your HP Carrier Grade Server cc3310” on page 7  
for instructions.  
NOTE  
Refer to the HP Carrier-Grade Server cc3310 Product Guide for timesaving hardware  
configuration and installation information you should consider before installing your  
operating system.  
Hewlett-Packard has certified Windows 2000 AS and current errata (Service Pack 3 or greater) on the HP  
Carrier Grade Server cc3310.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Support Note Contents  
Support Note Contents  
1. “System Requirements” on page 5.  
2. “Distributions Supported on HP Carrier Grade Server cc3310” on page 6.  
3. “Preparing to Install Windows 2000 AS on your HP Carrier Grade Server cc3310” on page 7.  
4. “Installing the Windows 2000 AS Operating System” on page 12.  
5. “Registering Windows 2000 AS” on page 12.  
6. “Driver Updates” on page 13.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
System Requirements  
System Requirements  
The system requirements for Windows 2000 AS (Service Pack 3 or greater) on HP Carrier Grade Server  
cc3310 are:  
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BIOS P11 or greater  
Firmware  
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BMC: 1.19 or greater  
FRUSDR: 5.6.A or greater  
HSBP: 1.05 or greater  
ISM: 5.5.4 or greater  
•
HP Server cc3310 User Information Diagnostics and Utilities Resource CD  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Supported Distributions  
Distributions Supported on HP Carrier Grade Server cc3310  
Hewlett-Packard has certified Windows 2000 AS and current errata (Service Pack 3 and greater) on the HP  
Carrier Grade Server cc3310 independently from your server. Microsoft provides its own operating system  
documentation.  
NOTE  
Do not discard the Windows 2000 AS registration card packaged with the Operating system  
CDs. Microsoft requires the card to support Windows 2000 AS.  
This Support Note is also available on the HP Server cc3310 User Information Diagnostics and Utilities  
Resource CD and at http:/www.docs.hp.com/. Search keyword cc3310.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Preparing to Install Windows 2000 AS  
Preparing to Install Windows 2000 AS on your HP Carrier Grade  
Server cc3310  
Before you install the Windows 2000 AS operating system on your HP Carrier Grade Server cc3310, you  
must create a custom install CD and prepare the server for OS installation. The custom install CD can be  
created on any system that includes CD read and write capabilities, and is running a supported Windows  
operating system.  
The following steps must be completed to successfully install Windows 2000 AS with Service Pack 3 (SP3)  
(or greater) on your HP Carrier Grade Server cc3310, and are described in detail within this document:  
1. Creating and writing the custom Install CD.  
2. Setting up a service partition (if no service partition is present on the server hard drive).  
3. Installing or updating drivers and configuring network hardware (NIC ports).  
The procedures in this document must be performed in order.  
Requirements  
To create a custom Install CD you will need the following:  
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Windows 2000 Advanced Server master CD  
Windows 2000 AS Service Pack 3 (or greater) CD  
NOTE  
The Windows 2000 AS (with SP3 and greater) software can be found at the following URL:  
http://www.microsoft.com/windows/downloads/service packs/.  
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HP Server cc3310 User Information Diagnostics and Utilities Resource CD (HP part number A9862-  
91002)  
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•
•
A system running Microsoft® Windows 98, 2000, or XP  
At least 80 MBs of free disk space on the system  
A CD-RW or DVD+RW drive in the system  
A CD writing application that supports the creation of bootable CDs using a boot image file  
Creating and Writing the Custom Bootable CD:  
The custom install CD can be created on any system that includes CD read and write capabilities, and is  
running a supported Windows operating system.  
1. Insert the Windows 2000 Server CD master into the CD drive.  
2. Select the My Computer icon on the desktop and select C:\.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Preparing to Install Windows 2000 AS  
3. Under the File menu select New/Folder and create the folder: C:\cd-root.  
NOTE  
You must have a minimum of 80 MBs of free disk space on the system.  
4. Double-click on My Computer and open the CD drive that contains the Windows 2000 CD by right-  
clicking the drive letter and selecting Open.  
5. Under the Edit menu select Select all. Under the Edit menu select Copy to folder. Then select C:\CD-  
root as the destination. It will take approximately 5 minutes to copy the files from the CD.  
6. Remove the Windows 2000 CD and insert the HP Server cc3310 User Information Diagnostics and  
Utilities Resource CD. Using the file browser, select and copy the following files from the resource CD, to  
the newly created C:\CD-root\I386 folder:  
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UTILITY/U320 /ADPU320.SY_  
UTILITY/U320 /raidsrc.sys  
UTILITY/U320 /a320raid.sys  
UTILITY/U320 /a320raid.cat.  
For Windows 2000 Advanced Server (without any service packs on your master), copy the  
TXTSETUP.SIF file from the CD's UTILITY/U320/w2k_as folder to the C:\CD-root\I386 folder. Enter  
yes when asked about overwriting the existing TXTSETUP.SIF file.  
For Windows 2000 Advanced Server (with SP3 on your master), copy the TXTSETUP.SIF file from the  
CD's UTILITY/U320/w2k_as_sp3 folder to the C:\CD-root\I386 folder. Enter yes when asked about  
overwriting the existing TXTSETUP.SIF file.  
For other versions (Service packs) of Windows 2000, the existing TXTSETUP.SIF can be edited to  
include the following lines. Insert these lines in the locations where you find similar entries for  
"adpu160":  
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adpu320.sys = 1,,,,,,5_,4,1:\CD-root,,,1,4  
raidsrc.sys = 1,,,,,,5_,4,1,,,1,4  
PCI\VEN_9005&DEV_8011 = “adpu320”  
PCI\VEN_9005&DEV_801F = “adpu320”  
PCI\VEN_8086&DEV_0600 = “raidsrc”  
adpu320 = adpu320.sys,4  
raidsrc = raidsrc.sys,4  
adpu320 = “Adaptec Ultra320 Family SCSI Controller”  
raidsrc = “RAID Controller”  
The contents of “C:\CD-root” are now complete, and the custom Windows 2000 Advanced Server CD  
creation can begin.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Preparing to Install Windows 2000 AS  
7. The CD writing application you select to build the custom CD must have the capability to create a  
bootable image. There are several such applications available that must be purchased separately. The  
following procedure is for Nero CD creation that is not included with this product. This procedure is  
provided for your convenience, and not intended as an application recommendation or endorsement.  
8. Start the CD writing application and select bootable CD-ROM creation. Go to the boot settings.  
Insert the HP Server cc3310 User Information Diagnostics and Utilities Resource CD, which has the  
Adaptec U320 (7902) CD patch files. In the CD writing application, choose image file and browse to the  
w2kboot.bin file in the UTILITY/U320 folder on the Resource CD (in browse window set filter to all files  
*.*).  
9. Set to No Emulation (do not use floppy disk emulation).  
10. Set load segment to: 07C0.  
11. SET "Number of loaded sectors" to 4.  
12. Under the ISO settings:  
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Select ISO Level 2 (Maximum of 31 chars). Select Format as Mode 1. Select Character set of ISO  
9660. Select Joliet.  
Select Allow path depth of more than 8 directories (if this option is available). Select Allow more  
than 255 characters in path (if this option is available).  
Set the Do not add the “;1 ISO file version extension” (if this option is available).  
NOTE  
Newer versions of Nero do not have this ‘;1’ISO option and you must edit the Windows registry  
so that HKEY_CURRENT_USER\Software\ahead\Nero - Burning  
Rom\General\AddISOFileVersion is set to a value of 0 (zero). Failure to do this will cause the  
CD boot to fail with: “BOOT: Couldn’t find NTLDR”.  
13. Under the Label settings, set Volume Label as you wish. You can, also, leave it the same as your original  
CD. The MSDN win2k CD's have these labels.  
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•
•
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Professional  
Server  
W2PFPP_EN  
W2SFPP_EN  
W2AFPP_EN  
W2DFPP_EN  
Advanced Server  
DataCenter  
14. Use the file browser in the CD writer application and go to C:\CD-root and select all the folders and files  
in it for writing.  
15. When done press the Write button from within the CD writing application.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Preparing to Install Windows 2000 AS  
Setting Up a Service Partition  
The service partition contains diagnostics and tools to allow for configuration modifications if problems  
occur. Your system should have a pre-loaded service partition. The service partition is present if the F4 key  
is visible at the bottom of the screen during initial boot of the system. If the service partition is present, you  
can proceed to Installing the Windows 2000 AS Operating System as documented later in this procedure.  
If F4 is not visible on initial boot, set up a service partition as follows:  
NOTE  
These directions for setting up a service partition assume that the BIOS gives priority to the  
CD-ROM drives over the hard drive.  
1. Power on your system and insert the HP Server cc3310 User Information Diagnostics and Utilities  
Resource CD into the CD-ROM drive. The server will boot from the CD and display the Server  
Configuration Wizard.  
2. Click Continue.  
3. Select Server Configuration Utilities.  
4. Click Continue.  
5. Press 3 on the Service Partition Administration Menu to create a service partition.  
6. When prompted: On which drive should a service partition be installed, press the number for the  
appropriate drive.  
NOTE  
The service partition is installed on a DOS (FAT) file system and must therefore exist in the  
first 8 GB of the disk drive. A disk drive must be empty to create a service partition. If the  
disk drive is not empty, the service partition utility cannot create the partition in the first  
8 GB.  
7. When the following message is displayed, press the Enter key.  
“The service was created successfully. The system will now be rebooted. After the reboot, return to this  
utility and choose the option to format and install software. The service partition will not operate  
correctly until it is formatted and software has been installed onto it. Strike a key when ready . . .”  
8. After rebooting, the HP Server cc3310 User Information Diagnostics and Utilities Resource CD software  
runs again from the CD, displaying the Server Configuration Wizard. Press Continue.  
9. Select Server Configuration Utilities and click Continue.  
10. Select Run Partition Administrator and click Continue.  
11. Press 4 to format the service partition and install software.  
12. When prompted with: “Proceed with FORMAT?” press y.  
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Preparing to Install Windows 2000 AS  
13. When software installation is complete, the following message is displayed:  
”The service partition has been installed successfully. Strike a key when ready . . .”  
14. On the Service Partition Administration Menu, press the ESC key.  
15. Click Exit.  
16. Click OK in the pop-up box. Ignore the warning that exiting the Service Configuration Wizard will cause  
changes to be lost.  
17. At the DOS prompt, enter Ctrl+Alt+Del, remove the HP Server cc3310 User Information Diagnostics  
and Utilities Resource CD from the drive, and proceed with installation of the operating system.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Installing and Registering Windows 2000 AS  
Installing the Windows 2000 AS Operating System  
Install Windows 2000 Advanced Server onto your HP Carrier Grade Server cc3310, using the custom  
Windows 2000 Advanced Server CD created earlier in this procedure. Follow the normal installation  
procedures for Windows 2000 Advanced Server.  
Registering Windows 2000 AS  
Register Windows 2000 Advanced Server using normal processes.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Driver Updates  
Driver Updates  
After proper installation of Windows 2000 Advanced Server using the Custom CD there are several drivers  
that need to be installed manually.  
Getting to Device Manager  
Right-click on My Computer, select Properties, then click on the Hardware tab. Next, click on Device  
Manager, then go to “Other Devices” listing. At this point you will see all the devices that have problems  
with their current drivers, as follows:  
NOTE  
You may see other items on this list, depending on your I/O configuration. However, the list  
following includes the minimum number of devices that have driver dependencies.  
1. ? ESG-TSD SCA HSBP M23 SCSI Processor Device  
2. ? Ethernet Controller  
3. ? Ethernet Controller  
4. ? PCI Device  
5. ? PCI Device  
6. ? PCI Device  
7. ? System Interrupt Controller  
8. ? System Interrupt Controller  
Updating Drivers for Items 4 Through 8 from Above List  
Installing support for the chipset.  
1. Insert HP Server cc3310 User Information Diagnostics and Utilities Resource CD into your CD drive.  
2. Double-click on My Computer, then right-click and open the file system for the CD drive that contains  
the resource CD.  
3. Double-click on the file /drivers/e750x/infinst_enu_5.1.0.1008.exe. After execution, items 4 through 8  
will no longer be displayed on the above list.  
Updating the Rest of the Drivers  
The list above will now have three items remaining that need to have drivers installed. Right-click on any  
item remaining on the list that needs a driver, and then select properties.  
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Support Notes for Windows 2000 AS on HP carrier Grade Server cc3310  
Driver Updates  
Select the Driver tab, then select the Update Driver button. Click next, then next again. Make sure the  
CDROM is the only selected source for a driver search, then click on next again. A search will begin which  
looks for the right driver to install, based on the device you selected. When the driver is discovered, the path  
for that driver will be displayed. Click on next, then finally click on finish, then select close.  
The process is the same for each of the devices that need to have a driver installed.  
After you are done installing the last driver you must reboot your server.  
This completes the Windows 2000 Advanced Server custom CD creation, Service Partition installation (if  
applicable), Windows 2000 Advanced Server installation, and manual driver installation. The HP Carrier  
Grade Server cc3310 should now be ready for basic operation.  
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