HP Hewlett Packard Server 9250C User Manual

HP 9250C Digital Sender  
HP Embedded Web Server User Guide  
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HP Embedded Web Server  
User Guide  
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Copyright and Warranty  
Trademarks and credits  
© 2007 Copyright Hewlett-Packard  
Development Company, L.P.  
Adobe® and PostScript® are trademarks of  
Adobe Systems Incorporated.  
Reproduction, adaptation or translation  
without prior written permission is prohibited,  
except as allowed under the copyright laws.  
Microsoft® and Windows® are U.S.  
registered trademarks of Microsoft Corp.  
Edition 1, 3/2007  
The information contained herein is subject  
to change without notice.  
The only warranties for HP products and  
services are set forth in the express warranty  
statements accompanying such products  
and services. Nothing herein should be  
construed as constituting an additional  
warranty. HP shall not be liable for technical  
or editorial errors or omissions contained  
herein.  
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Table of contents  
2 Viewing product status from the HP EWS Information screens  
3 Configuring the product from the Settings screens  
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4 Setting the digital sending options  
5 Managing network operation from the Networking screens  
6 Using the Other Links as a resource  
iv  
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List of tables  
vi  
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List of figures  
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1 Overview  
What is an embedded Web server?  
A Web server provides an environment in which Web programs can run, in much the same way that an  
operating system, such as Microsoft® Windows®, provides an environment in which programs can run  
on your computer. A Web browser, such as Microsoft Internet Explorer, Apple Safari, or Mozilla Firefox,  
can show output from a Web server.  
An embedded Web server resides on a hardware product (such as a printer) in the firmware, rather than  
as software that is loaded on a network server.  
The advantage of an embedded Web server is that it provides an interface to the product that anyone  
who has a network-connected computer and a standard Web browser can open and use. No special  
software needs to be installed or configured.  
With the HP Embedded Web Server (HP EWS), you can view product status information, change  
settings, and manage the product at your computer.  
NOTE In this guide, the terms "product" and "device" are used interchangeably. When products  
or devices are discussed in this guide, the information pertains to HP LaserJet printers,  
multifunction peripherals (MFPs), or HP Digital Senders. For specific information about the  
features that your printer, MFP, or digital sender supports, see the documentation that came with  
your product.  
Features  
You can use the HP EWS to view product and network status and to manage printing functions from  
your computer, rather than at the product control panel. With the HP EWS, you can perform these tasks:  
View control-panel messages and product-status information.  
Determine the remaining life for all supplies and configure specific ordering information for supplies.  
Gain access to the product's technical support page.  
Gain access to specific support for recent product events.  
Add up to five additional links or customize links to other Web sites.  
View and change product configuration, such as tray configurations.  
View and change network configuration.  
Receive alerts about product events through e-mail, such as when a paper jam has occurred in  
the ADF (automatic document feeder). Set up four different destination lists for each user  
(administrators and service), with up to 20 recipients on each of the four lists.  
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What is an embedded Web server?  
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Select the language in which to display the HP EWS screens.  
Conserve energy by scheduling the product sleep delay so that the product will go into sleep mode  
after a period of time of not being used.  
Schedule wakeup times for each day so that the product has finished initializing and calibrating by  
the time it is to be used.  
Send product configuration and supplies usage information periodically to your service provider.  
HP Web Jetadmin and the HP Embedded Web Server  
HP Web Jetadmin is a Web-based system management tool that you can use with a Web browser. The  
HP EWS and HP Web Jetadmin work together to meet all of your product-management needs. You can  
use the software to install and manage networked products effectively. Network administrators can  
manage networked products remotely, from practically anywhere.  
The HP EWS provides a simple, easy-to-use solution for one-to-one product management in  
environments that have a limited number of products. However, in environments that have several  
products, you might want to use HP Web Jetadmin to manage groups of products. With HP Web  
Jetadmin you can discover, manage, and configure multiple products simultaneously.  
HP Web Jetadmin is available from HP online support (HP Web Jetadmin www.hp.com/go/  
System requirements  
In order to use the HP EWS, you must have the following components:  
A supported Web browser. Browsers that support embedded Web servers include (but are not  
limited to) the following:  
Konqueror 3.0 or later  
Microsoft Internet Explorer 6.0 or later  
Mozilla Firefox 1.0 (and Mozilla derivatives)  
Netscape Navigator 6.2 or later  
Opera 7.0 or later  
Safari 1.0 or later  
A transmission control protocol/Internet protocol-based (TCP/IP-based) network connection.  
An HP Jetdirect print server (embedded or enhanced input/output [EIO]) installed in the product.  
Opening the HP Embedded Web Server  
Use the following procedure to open the HP EWS.  
2
Chapter 1 Overview  
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NOTE You cannot view the HP EWS screens from outside a firewall.  
1. Open a supported Web browser.  
2. In the Address or Go to field, type the IPv4 or IPv6 TCP/IP address, the host name, or the  
configured host name that is assigned to the product. See the following examples.  
IPv4 TCP/IP address: http://192.168.1.1  
IPv6 TCP/IP address: http://[2001:0ba0:0000:0000:0000:0000:0000:1234]  
Host name: npiXXXXXX  
If you do not know the TCP/IP address for the product, you can find it by using the control-panel menu.  
For instructions, see the user guide that came with your product.  
NOTE The HP EWS for the HP 9250C Digital Sender supports IPv6 on the Information,  
Settings, and Networking tabs. However, the Digital Sending tab supports only IPv4 address  
configuration.  
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Opening the HP Embedded Web Server  
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Login and logoff  
The HP EWS has screens that can be used to view product information and change configuration  
options. The screens that appear, and the settings on them, vary according to how you gain access to  
the HP EWS: as a general user, an information technology (IT) administrator, or a service provider.  
These passwords can be customized by an IT administrator or a service provider.  
In a password-protected HP EWS, only the Information tab is available to users who do not log in by  
using the password. If no password has been set (which is the default), all of the tabs are visible.  
If a password has been set, you must log on as an IT administrator or a service provider to gain access  
to the protected HP EWS tabs (Settings, Digital Sending, and Networking).  
NOTE For information about changing passwords as an IT administrator, see Security. If you  
are a service provider, see your product service guide.  
To log in as an administrator  
Use the following procedure to log in to the HP EWS as an administrator.  
1. After you open the EWS, click the Log In link in the upper-right corner of the screen.  
The Enter Network Password dialog box appears, as shown in the following illustration. The  
appearance of the login screen might vary, depending on your operating system and browser.  
Figure 1-1 Enter Network Password dialog box  
2. Type adminfor the user name, type your password, and then click OK.  
To log off as an administrator  
Use the following procedure to log off.  
1. Click the Log Off link.  
2. To complete the logoff, close the browser.  
4
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CAUTION If you do not close the browser, the connection to the product HP EWS continues to  
run and could pose security risks.  
Navigating through the HP Embedded Web Server  
To navigate through the HP EWS screens, click one of the tabs (such as Information or Settings), and  
then click one of the menus on the navigation bar that is located on the left side of the screen.  
The following illustration and table provide information about the HP EWS screens.  
NOTE The appearance of the HP EWS screens might differ from the illustrations in this user  
guide, depending on the product features and the settings that your IT administrator has  
established.  
Figure 1-2 Sample HP EWS screen  
Table 1-1 HP Embedded Web Server  
Callout  
HP EWS  
Description  
More information  
screen feature  
1
Product name  
and TCP/IP  
address  
View the product name and Internet protocol (IP)  
address.  
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Navigating through the HP Embedded Web Server  
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Table 1-1 HP Embedded Web Server (continued)  
Callout  
HP EWS  
Description  
More information  
screen feature  
2
Tabs  
Information tab  
View information about the See Viewing product status from the  
product. You cannot  
configure the product  
using the screens on this  
tab.  
Settings tab  
Use the features on this  
tab to configure the  
product.  
Digital Sending tab  
Use the features on this  
tab to configure the digital  
sending capabilities.  
NOTE If the  
Digital Sending  
Software  
(HP DSS) has  
been installed,  
the digital  
sending options  
must be  
configured by  
using the HP MFP  
DSS  
Configuration  
Utility.  
Networking tab  
View network status and  
configure the network  
settings.  
3
4
Menus  
Different on each tab Click a tab to show the  
menus.  
Other Links  
hp instant support  
Connect to a set of Web  
resources that help solve  
problems and describe the  
additional services that  
are available for your  
HP product.  
Shop for Supplies  
Product Support  
Use the Internet to order  
genuine HP supplies for  
your HP product.  
Use product-specific help  
from the HP Web site to  
solve a problem.  
5
6
Log In/Log Off  
Screen  
Different for each  
type of user  
Log in as an IT  
administrator or service  
provider.  
Different for each  
menu item  
Click a menu item to show  
a screen.  
6
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2 Viewing product status from the  
HP EWS Information screens  
The screens available from the Information tab are for informational purposes only; you cannot  
configure the product from these screens. To configure the product through the HP EWS, see  
NOTE Some products do not support all of these screens.  
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Device Status  
Use the Device Status screen to view the current status of the product. The following illustration and  
table describe how to use this screen.  
Figure 2-1 Device Status screen  
Table 2-1 Device Status  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
3
Status  
Shows the device status (the same information that appears on the control-panel  
display).  
Control-panel buttons  
Use these control-panel buttons just as you would at the product. To select which  
control-panel buttons appear on this screen, go to the Security screen on the  
Settings tab.  
8
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Configuration Page  
Use the Configuration Page screen to view current product settings, help troubleshoot problems, and  
verify the installation of optional accessories such as dual inline memory modules (DIMMs). The  
following illustration and table describe how to use this screen.  
Figure 2-2 Configuration Page screen  
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Configuration Page  
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Table 2-2 Configuration Page  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Device Information  
Options  
Server.  
2
3
Lists the serial number, version numbers, and other information for the  
device.  
Lists:  
Version and TCP/IP address for all network devices connected to  
the product (Jetdirect or internal Jetdirect)  
Options that are installed in each DIMM slot and EIO slot  
USB devices that can be connected to a device used as a host USB  
controller, such as mass storage devices, card swipes, or keypads  
4
5
Memory  
Security  
Lists the memory information, including information about DIMM  
memory and on-board memory.  
Lists the status of the control-panel lock, disk write-protect options, and  
direct-connect (USB or parallel) ports.  
You can change the status of the Direct Connect ports on the Security  
screen under the Settings tab by selecting or clearing the Disable  
Direct Ports check box.  
10 Chapter 2 Viewing product status from the HP EWS Information screens  
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Supplies Status  
The Supplies Status screen shows instructions for ordering supplies. The following illustration and table  
describe how to use this screen.  
Figure 2-3 Supplies Status screen  
Table 2-3 Supplies Status  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
Supply ordering Information  
This section tells where to go to order more supplies.  
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Event Log  
The Event Log screen shows the most recent product events, including jams, service errors, and other  
printer errors. The following illustration and table describe how to use this screen.  
Figure 2-4 Event Log screen  
Table 2-4 Event Log  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
Number  
Lists the order in which the errors occurred. The last error to occur has the  
highest number.  
3
4
5
Date and Time  
Event  
Lists the date and time for each event logged.  
Shows the internal event code for each event.  
Device Information  
Shows the device serial number, the number of events currently in the log, and  
the maximum number of events the log can show.  
6
7
Description or Personality  
Product Support link  
Shows a brief description of some events.  
Provides access to the HP support Web site for product-specific  
troubleshooting information.  
12 Chapter 2 Viewing product status from the HP EWS Information screens  
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Usage Page  
The Usage Page screen gives a page count for each size of media that has passed through the product,  
as well as the number of duplexed pages.  
The following illustration and table describe how to use this screen.  
Figure 2-5 Usage Page screen  
Table 2-5 Usage Page  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
3
Usage Totals (equivalent)  
Units  
Indicates the types of pages that have been printed, the number of single-  
sided pages that have been printed, the number of duplexed pages that  
have been printed, and the total number of pages that have been printed.  
A unit is equal to a standard A4-size (letter-size) page. All other page sizes  
are referenced in relation to this standard size. An A4-size (letter-size) page  
printed on both sides counts as 2 units.  
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Device Information  
The Device Information screen shows the following information:  
Device name  
Device location  
Asset number  
Company name  
Contact person  
Product name  
Device model  
Device serial number  
The product name, device model, and device serial number are generated automatically. You can  
configure the other information on this screen from the Device Information screen on the Settings tab.  
Figure 2-6 Device Information screen  
14 Chapter 2 Viewing product status from the HP EWS Information screens  
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Control Panel Snapshot  
The Control Panel Snapshot screen shows the product control-panel display as if you were standing  
at the product. Because this view shows the product status, it can help you troubleshoot problems with  
the product.  
NOTE The appearance of the screen might vary, depending on your product.  
Figure 2-7 Control Panel Snapshot screen  
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3 Configuring the product from the  
Settings screens  
Use the screens on the Settings tab to configure the product from your computer.  
NOTE Some products do not support all of these screens.  
Configure Device  
You can use the Configure Device screen to print device information pages and configure the device  
remotely.  
The menus on this screen are similar to the menus that are available at your device control panel. Some  
of the device control-panel menus are not available from the HP EWS. See the documentation that came  
with your device for more information about the different menus that your device supports.  
The following illustration, table, and example procedure describe how to use this screen.  
Figure 3-1 Configure Device screen  
16 Chapter 3 Configuring the product from the Settings screens  
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Table 3-1 Configure Device  
Callout  
Area on the screen Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
Select A Menu  
DEFAULT JOB OPTIONS  
menu  
Use this menu to define the default job options for  
each function.  
TIME/SCHEDULING menu  
MANAGEMENT menu  
INITIAL SETUP menu  
Use this menu to set options for setting the time and  
for setting the device to enter and exit sleep mode.  
Use this menu to set up global device-management  
options.  
The Initial Setup menu allows access to setup  
screens for Network and I/O, Fax, and E-mail.  
DEVICE BEHAVIOR menu  
Use this menu to determine the language, sounds,  
timeout, and error behavior for the device.  
TROUBLESHOOTING  
menu  
This menu contains tools and procedures to follow for  
troubleshooting problems with the device.  
RESETS menu  
Use this menu to restore settings to the intial setup  
values.  
3
Click the plus sign next to a menu, or click the menu itself, to see the submenus or  
subentries.  
Plus sign (  
)
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E-mail Server  
Use the E-mail Server screen to configure e-mail settings for outgoing e-mail. Use the settings on this  
screen to send e-mail messages, including product alerts. The following illustration, table, and  
procedures describe how to use this screen.  
Figure 3-2 E-mail Server screen  
Table 3-2 E-mail Server  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
For more information, see Navigating through the HP Embedded  
2
3
Outgoing e-mail  
Configure outgoing e-mail if you intend to use the Alerts or  
AutoSend features. For more information, see Using the Alerts  
Return E-mail Address  
This is the device's e-mail address that appears in device alerts.  
For more information, see Configuring the return e-mail address.  
18 Chapter 3 Configuring the product from the Settings screens  
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Configuring outgoing e-mail  
You must configure outgoing e-mail if you intend to use the Alerts or AutoSend features.  
1. Gather the following information. (Your organization's network or e-mail administrator typically  
provides the information that is required to configure outgoing mail.)  
The TCP/IP address of the simple mail transfer protocol (SMTP) mail server on your network.  
The EWS uses the SMTP server TCP/IP address to relay e-mail messages to other  
computers.  
The e-mail domain name suffix that is used to address e-mail messages within your  
organization.  
2. Select the Enable Outgoing E-mail check box.  
3. Type the SMTP server TCP/IP address in the SMTP Server text box.  
4. Type the domain name in the Domain Name text box.  
5. Click Apply to save the changes.  
Configuring the return e-mail address  
When you configure the return e-mail address on the E-mail Server page, you are configuring the  
identity of the product. For example, if you type anyonein the Username field and  
your.company.comin the Domain Name field, all e-mails sent out by the product will come from  
anyone@your.company.com. In this example, anyone@your.company.comis the identity of the  
product.  
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Alerts  
From the Alerts screen, IT administrators can set up the product to send problem and status alerts to  
anyone through e-mail messages. When this function is configured, alerts are automatically triggered  
about supplies, paper-path status, and other service and advisory information. More than one individual  
can receive alerts, with each person receiving only specific alerts. For example, an administrative  
assistant might be responsible for ordering print cartridges or fixing jams, and could receive advanced  
warning when toner is low or a jam occurs. Similarly, the long-life supplies might be handled by an  
external service provider, who could receive alerts about performing product maintenance, loading the  
front or rear stapler, and similar needs.  
NOTE A user can create up to four different destination lists, with up to 20 recipients on each  
list.  
The following illustration, table, and procedures describe how to use this screen to edit, test, and delete  
destinations and destination lists.  
NOTE In order for alerts to function, outgoing e-mail must be enabled. To enable outgoing mail,  
Figure 3-3 Alerts screen  
Table 3-3 Alerts  
Callout  
Area on the screen  
Information or capability that the area provides  
1
2
3
4
HP EWS tabs and menus  
For more information, see Navigating through the HP Embedded Web Server.  
Lists the current selections for each destination.  
Destination list summary  
Edit  
Click this button to make changes to the destination or destination list.  
Click this button to send a test alert to the destination or destination list.  
Test  
20 Chapter 3 Configuring the product from the Settings screens  
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Table 3-3 Alerts (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
5
6
Delete  
Click this button to delete the destination or destination list.  
Click this button to define the settings for a new destination list for alerts.  
New Destination List  
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Using the Alerts screen with a product  
You can set up four different lists, with up to 20 recipients on each list.  
The Alerts - setup screen that appears when you click either Edit or New Destination List looks similar  
to the following illustration.  
Figure 3-4 Alerts - setup screen  
22 Chapter 3 Configuring the product from the Settings screens  
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To configure alerts  
1. Do one of the following:  
To create a new destination list, click New Destination List.  
-Or-  
To modify an existing destination list, click Edit next to the list that you want to modify.  
The Alerts - setup screen appears.  
2. Type a name in the List Name field, such as Service or Supplies.  
3. Type the e-mail addresses for people who you want to receive alerts. In large environments, system  
administrators can route e-mail addresses to list servers, URLs, and mobile devices for expanded  
alerts. Add multiple destinations by separating each destination with a comma or semicolon.  
4. Select the check box for the alerts that you want to be sent with this destination list. (To see all of  
the alerts that are available for the product, click Show All Alerts.)  
5. Where applicable, set the threshold value for the individual alerts.  
The threshold value for service alerts and for the paper-path alerts is a user-specified number of  
minutes. This is the amount of time that an event will be ignored before an e-mail alert message  
is sent. For example, you might want to set the threshold value for the "Tray Open" alert to 10  
minutes to allow someone to close the tray after loading the tray or clearing a jam.  
6. Select the attachments that you want to be included with your e-mail alert messages. These  
attachments can include the following pages. (Go to the Information tab to see examples of these  
pages.)  
Usage Page  
Configuration Page  
Event Log Page  
XML Data  
The XML Data option should be selected if one of the destinations you have chosen to receive  
alerts is an automated computer system. Each item that you select will be attached to the e-mail.  
For example, if you select Usage Page and Event Log Page, you will receive one e-mail message  
with two attachments, one for each selection. If you also select the XML Data option, you will  
receive one e-mail message with three attachments: one attachment for the Usage Page in HTML,  
one for the Event Log in HTML, and a third consisting of instant support information in a text file  
attachment that has an .XML extension.  
7. Click Apply to save the information.  
8. Repeat steps 1 through 7 for each additional list or destination.  
Use the following procedure to test the destination list configuration.  
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To test the configuration of a destination list  
1. Click the Test button next to the destination list that you want to test.  
The following window appears.  
Figure 3-5 Alerts - test screen  
2. Select the destinations that you want to test.  
3. The return address is the product's e-mail address. Type your e-mail address in the Return  
Address box if you would like to receive messages about any errors that are generated from the  
test alert (for example, to be notified of an incorrect destination address).  
4. If applicable, type additional information that you would like to appear at the beginning of the e-mail  
alert message in the Your Notes (optional) text field.  
5. Click OK.  
To delete destinations and destination lists  
1. If you have multiple destinations configured, you can delete a destination or destination list by  
clicking the Delete button next to the destination or destination list that you want to delete.  
2. Click OK to confirm the deletion.  
24 Chapter 3 Configuring the product from the Settings screens  
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Sending e-mail commands to the product  
Another method for receiving information pages is by requesting them from the product. When outgoing  
mail is configured, the product can attach information pages, such as the Supplies Status page or the  
Configuration page, to e-mail messages. You can use this feature to solve a problem or check the status  
of supplies.  
To request information pages by using an e-mail message  
When composing a message to the product, you must format the To, From, and Subject fields correctly  
in your e-mail program.  
1. Make outgoing e-mail functions available by following the instructions that are listed in this chapter.  
(For more information, see E-mail Server .)  
2. From your e-mail program, compose a message to the product by completing the following steps:  
a. In the To field, type the product's e-mail address. The user name combined with the product's  
domain name (which is specified in the outgoing mail configuration) is the e-mail address for  
the product. For example, if the POP3 mailbox account user name is "product" and the POP3  
server is "hp.com", the product's e-mail address is "product@hp.com".  
b. Your e-mail program should automatically complete the From field with your return e-mail  
address.  
c. In the Subject field, type the appropriate text for the format and page that you would like to  
attach. You can request a Configuration page, a Supplies Status page, or an AutoSend page.  
For example, if you would like to attach the Configuration page in .HTML file format, type  
this.configpage?configpage=email&format=html.  
Table 3-4 Requesting information pages using an e-mail message  
Page  
HTML format  
XML format  
Configuration page  
this.configpage?  
this.configpage?  
configPage=email&format=html  
configPage=email&format=xml  
AutoSend page1  
not applicable  
this.configpage?  
autosend=email&format=xml  
1
The AutoSend page is not sent to the sender of the e-mail (as indicated in Step 2b, above).  
It is sent to the e-mail address specified in the AutoSend screen of the Settings tab.  
3. Click Send.  
The product checks for new e-mail messages once every 3 minutes. When the product receives the e-  
mail message, it generates a reply and sends the requested information back to the sender's e-mail  
address (as specified in the From field of the original e-mail message).  
NOTE Depending on delays in the network and your organization's mail server, a response  
might take from 1 minute to several hours to arrive in your e-mail program's inbox. If the To,  
From, and Subject fields are not correctly formatted in your e-mail message, the product does  
not send a message in response.  
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AutoSend  
Use the AutoSend screen to send product-configuration and supplies-usage information periodically to  
e-mail destinations of your choice, such as service providers. This feature establishes a relationship  
with Hewlett-Packard Company or another service provider to provide you with services that include,  
but are not limited to, print-cartridge replacement, pay-per-page contracts, support agreements, and  
usage tracking. A user can add up to twenty AutoSend destinations. The following illustration, table, and  
procedure describe how to use this screen.  
Figure 3-6 AutoSend screen  
Table 3-5 AutoSend  
Callout  
Area on the screen  
Information or capability that the area provides  
1
2
3
HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.  
Enable AutoSend  
Select this check box to turn on the AutoSend feature.  
Send every [interval]  
Select the interval at which you want the product to send the product configuration  
and supplies usage information to the destinations that are configured in the  
E-Mail destinations field.  
4
E-Mail destinations  
Save a list of up to 20 e-mail addresses to receive the product-configuration  
information. The first e-mail address can be no more than 50 characters long.  
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Table 3-5 AutoSend (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
5
Send to HP  
Select this check box to send device configuration and supplies status information  
to HP on a regular basis. The information will be sent to an HP e-mail address  
(for example, myproduct@hp.com) in a text-based file with an .XML file extension.  
This file will be created in English.  
To view more information about how HP treats the information that is sent by  
AutoSend, click Hewlett-Packard Online Privacy Statement.  
6
Test  
Click this button to save your settings and to send the information immediately,  
so that you can make sure that the recipient receives the messages.  
To turn on the AutoSend feature  
Use the following procedure to make the AutoSend feature available.  
1. Make outgoing e-mail functions available by following the instructions that are listed in this chapter.  
(For more information, see E-mail Server.)  
2. Select the Enable AutoSend check box.  
3. Click an option to specify the interval at which you want the product to send the product-  
configuration and supplies-usage information to the e-mail recipients (determined in the next step),  
and then type the number of days, weeks, months, or pages printed.  
4. Configure up to 20 destinations using the format that appears on the screen.  
5. To send device configuration and supplies status information to HP, select the Send to HP check  
box.  
6. Click Apply.  
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Security  
The following illustration and table describe how to use the Security screen.  
Figure 3-7 Security screen  
Table 3-6 Security  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
3
4
HP Jetdirect Security  
Configuration Wizard  
Click this button to run the HP Jetdirect Security Configuration Wizard.  
Configure Security Settings  
Click Configure Security Settings to configure the Security settings for the  
device.  
Perform Secure Storage  
Erase  
The Perform Secure Storage Erase button erases the entire contents of the  
MFP hard disk or the MFP Compact Flash card.  
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Table 3-6 Security (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
WARNING! When you click Perform Secure Storage Erase, the  
MFP will restart, and all data on the storage device you selected will  
be completely destroyed. This function is meant to enable you to  
reuse the MFP without the possibility anyone recovering data that  
was on the storage devices. Use this function only when you wish to  
remove all stored data on the MFP.  
5
Status of Security Settings  
The Status of Security Settings section displays the current status of each of  
the security settings configurable on the Configure Security Settings page.  
Configure Security Settings  
The Configure Security Settings page that opens after clicking the Configure Security Settings button  
provides options for security settings that affect use of the MFP and its features. Once you have  
completed the HP Jetdirect Security Configuration Wizard, click Configure Security Settings and  
configure the settings for a complete security configuration. The Configure Security Settings page  
includes a Help link you can click for detailed information and recommendations for the settings.  
The following illustrations show the Configure Security Settings screen.  
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Figure 3-8 Configure Security Settings screen – 1 of 2  
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Figure 3-9 Configure Security Settings screen – 2of 2  
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Authentication Manager  
Use the Authentication Manager screen to set the Device Functions that require users to successfully  
log in before use. The following illustration and table describe how to use this screen.  
Figure 3-10 Authentication Manager screen  
Table 3-7 Authentication Manager  
Callout  
Area on the screen  
Information or capability that the area provides  
1
2
3
HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.  
Home Screen Access  
Device Functions  
Specify a log-in method for users gaining access to the Home screen.  
Specify a log-in method for users gaining access to the following functions:  
Send to E-mail  
Send to Fax  
Send to Folder  
Digital Sending Service (DSS) Secondary E-mail  
Digital Sending Service (DSS) Workflow  
4
Future Installations  
Specify a log-in method for users gaining access to any new features to be installed  
in the future.  
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LDAP Authentication  
Use the LDAP Authentication page to configure a Lightweight Directory Access Protocol (LDAP) server  
to authenticate device users. When LDAP authentication is selected as the Log In Method for one or  
more Device Functions on the Authentication Manager page, the user at the device must enter valid  
credentials (username and password) to gain access to those functions.  
Authentication consists of two interdependent parts. First, the device verifies the user's credentials with  
the LDAP server. After the device user has supplied valid credentials and has been authenticated, the  
device searches for the user's e-mail address and name. If either step fails, the user is denied access  
to the functions that have been configured to require LDAP authentication.  
Use the LDAP Authentication page to set up the parameters that are used to access the LDAP server  
and searches for the user's information. Note that this page only applies when LDAP is selected as a  
Log In Method on the Authentication Manager page. The following illustration and table describe how  
to use this screen.  
Figure 3-11 LDAP Authentication screen  
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Table 3-8 LDAP Authentication  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
LDAP Server Bind  
Method  
The LDAP Server Bind Method setting determines how the device will access the  
LDAP server. Contact your LDAP server administrator to determine which method  
will work best for you.  
Simple - The selected LDAP server does not support encryption. Note that the  
password, if any, will be sent unencrypted across the network.  
Simple over SSL - The selected LDAP server supports encryption using the  
Secure Sockets Layer (SSL) protocol. All data, including the username and  
password, will be encrypted. The LDAP server must be set up to support SSL,  
including configuring a certificate that establishes its identity.  
Also, the device network interface must be configured with a Certificate Authority  
(CA) certificate to validate the LDAP server. The CA certificate is configured on  
the Networking tab of the Web interface. In some LDAP server configurations,  
a client certificate is also required and is configured on the same Networking  
tab.  
3
LDAP Server  
The LDAP Server setting is the host name or IP address of the LDAP server to be  
used to authenticate device users. When using SSL, the name or address typed here  
must match the name in the certificate that the server sends.  
Multiple servers can be included in this field by separating their addresses with a  
vertical bar ('|', ASCII 0x7c) character. This feature can be used, for example, to  
specify primary and backup servers. The network interface only supports a single  
Certificate Authority (CA) certificate, so all the LDAP servers in the list must use the  
same CA.  
4
5
Port  
The Port setting refers to the TCP/IP port number on which the server is processing  
LDAP requests. Typically, this is port 389 for Simple binds or 636 for Simple over SSL  
binds.  
Use Device User's  
Credentials  
The Use Device User's Credentials method uses the Bind Prefix, the string that the  
user enters at the control panel, and the Bind and Search Root to construct the User  
DN. The constructed User DN is used to authenticate the user.  
The Bind Prefix setting is the LDAP attribute used to construct the user's  
Distinguished Name (DN) for authentication. This prefix is combined with the  
username typed at the control panel to form the Relative Distinguished Name (RDN).  
Commonly used prefixes are "CN" (for common name) or "UID" (for user identity).  
6
Use LDAP  
Administrator's  
Credentials  
Use Administrator’s Credentials  
attempts to search for the user’s  
DN instead of trying to construct  
it.  
The Administrator DN is the DN  
(Distinguished Name) of a user  
who has read access to the LDAP  
directory. The account entered  
here does not have to have  
administrative access to the  
directory. Read access is  
sufficient.  
The Administrator Password is  
the password of the user whose  
user DN was entered in the  
Administrator DN field.  
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Table 3-8 LDAP Authentication (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
7
Bind and search Root  
When the Use Device User's Credentials method is selected, the Bind and Search  
Root value is used during both phases of authentication. During the credential  
verification phase, this value is combined with the RDN to construct the full  
Distinguished Name (DN) of the user. During the user information searching phase,  
this value is the DN of the LDAP entry where the search begins.  
When the Use LDAP Administrator's Credentials method is selected, the Bind and  
Search Root is only used as a search root. The Search Root of the base of the LDAP  
directory can be specified, and the device will search the entire LDAP tree for the user  
object corresponding to the username entered at the device.  
8
9
Match the name entered When searching for the device user's information in the LDAP database, the contents  
with the LDAP attribute of the attribute specified in this field are compared to the username that was typed  
of  
during authentication. This attribute is usually the same as the Bind Prefix.  
Retrieve the device  
user's e-mail address  
using attribute of  
After the device user has been located in the LDAP database, the user's e-mail  
address is retrieved from the database by using the LDAP attribute specified in the  
e-mail address using attribute of field.  
10  
11  
and name using the  
attribute of  
The user's display name is obtained from the LDAP attribute that is specified in the  
name using attribute of field.  
Test  
Use the Test feature to test the validity of your settings before applying them. When  
you click this button, you are asked to provide user credentials as if you were logging  
in at the device control panel. If the credentials that you provide are authenticated  
and the user information is found in the LDAP database, a success message appears.  
Otherwise, an error message appears indicating why authentication failed.  
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Kerberos Authentication  
Use the Kerberos Authentication page to configure the device (multi-function peripheral or digital sender)  
to authenticate users to a Kerberos Realm. When Kerberos authentication is selected as the Log In  
Method for one or more Device Functions on the Authentication Manager page, the user at the device  
must enter valid credentials (username, password, and realm) to gain access to those functions.  
Authentication consists of two interdependent parts. First, the device verifies the user's credentials with  
the KDC. After the device user has supplied valid credentials and has been authenticated, the device  
searches for the user's e-mail address and name. If either step fails, the user is denied access to the  
functions that have been configured to require Kerberos authentication.  
Use the Kerberos Authentication page to set up the parameters that are used to access the LDAP server  
and searches for the user's information. Note that this page only applies when Kerberos Version 5 is  
selected as a Log In Method on the Authentication Manager page.  
The following illustration, table, and procedures describe how to use this screen.  
36 Chapter 3 Configuring the product from the Settings screens  
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Figure 3-12 Kerberos Authentication screen  
Table 3-9 Kerberos Authentication  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
For more information, see Navigating through the  
2
3
Kerberos Default Realm  
The Kerberos Default Realm is the fully qualified domain  
name of the Kerberos realm (domain).  
Kerberos Server Hostname  
The Kerberos Server Hostname can be the same as the  
Kerberos Default Realm if a DNS service is available  
(Domain Name Service) and correctly configured. The  
device will use DNS to look up the first available KDC  
(Kerberos Domain Controller) on the network. If DNS is  
not available, the IP address of the Kerberos Server may  
be used.  
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Table 3-9 Kerberos Authentication (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
4
Kerberos Server Port  
The Kerberos Server Port is the default IP port used by  
the Kerberos authentication method. Note that the default  
is port 88, but this can be different in different network  
environments. Please contact your IT administrator to  
determine the appropriate port if the default port does not  
work.  
5
Advanced button  
Use the Advanced button to the right of the Kerberos  
Default Realm field to access the Alternate Domain  
configuration. Alternate domains are mapped to the  
default realm.  
6
7
LDAP Server Bind Method  
Credentials  
The LDAP Server Bind Method determines how the  
device will access the LDAP server.  
The Credentials configuration section is used to  
determine which credentials will be used to bind  
(authenticate) to the LDAP server.  
When Use Device User's Credentials is selected, the  
device users credentials (entered at the control  
panel of the device) will be used to access the LDAP  
server. This method has the advantage of not having  
to store a username and password, which may  
expire, in the device.  
When Use Public Credentials is selected and user  
credentials are not available, the Username and  
Password entered will be used to access the LDAP  
server. This method should be used if for some  
reason device users do not have read access to the  
LDAP data.  
8
Bind Prefix  
The Bind Prefix setting is the LDAP attribute used to  
construct the user's Distinguished Name (DN) for  
authentication. This prefix is combined with the username  
typed at the control panel to form the Relative  
Distinguished Name (RDN). Commonly used prefixes are  
"CN" (for common name) or "UID" (for user identity).  
NOTE The Bind Prefix and Bind and Search  
Root settings are only used if the LDAP Server  
Bind Method is set to Simple or Simple over SSL,  
and Use Device User Credentials is selected.  
9
Bind and search Root  
The Bind and Search Root value is used to validate the  
user's credientials with the LDAP server. This value is  
combined with the RDN to construct the full Distinguished  
Name (DN) of the user.  
NOTE The Bind Prefix and Bind and Search  
Root settings are only used if the LDAP Server  
Bind Method is set to Simple or Simple over SSL,  
and Use Device User Credentials is selected.  
10  
11  
LDAP Server  
Port  
The LDAP Server is typically the same as the Kerberos  
Server in the Windows Active Directory Environment.  
The Port is the IP port used by the LDAP protocol to  
communicate with the LDAP server. This is typically port  
389 or port 3268.  
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Table 3-9 Kerberos Authentication (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
12  
Search Root  
The Search Root is the Distinguished Name (DN) of the  
entry in the LDAP directory structure where address  
searching is to begin. A DN is made up of ' attribute=value  
' pairs, separated by commas.  
NOTE On some LDAP Servers, the Search  
Root can be left blank (in which case its root node  
will be assumed). The search root is not case  
sensitive.  
13  
14  
Match the name entered with LDAP  
attribute of  
When searching for the device user's information in the  
LDAP database, the contents of the attribute specified in  
this field are compared to the username that was typed  
during authentication. In the Windows Active Directory  
environment, this attribute is typically sAMAccountName.  
Retrieve the device user's email address After the device user has been located in the LDAP  
using attribute of  
database, the user's e-mail address is retrieved from the  
database by using the LDAP attribute specified in the  
Retrieve the device user's e-mail address using attribute  
of field. In the Windows Active Directory environment, this  
attribute is typically mail.  
15  
and name using the attribute of  
The user's display name is obtained from the LDAP  
attribute that is specified in the "and name using the  
attribute of" field. In the Windows Active Directory  
environment, this attribute is typically displayName.  
Advanced Kerberos Realm Settings  
Embedded Kerberos Authentication requires Forward and Reverse Lookup to be enabled on the DNS  
server. During some DNS migrations, DNS may return different results during Forward and Reverse  
Lookup (i.e. ACME.CORP.COM, ACME.CORP.NET).  
The Advanced Kerberos Realm Settings can be used to configure Embedded Kerberos Authentication  
to work in these heterogeneous DNS environments.  
Enter either a hostname or a domain name that is to be mapped to the realm name. Domain names  
must be entered with a prefix character of "." For example .ACME.CORP.NET.  
The following illustration shows the Advanced Kerberos Realm Settings screen.  
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Figure 3-13 Advanced Kerberos Realm Settings screen  
Kerberos Authentication Tasks  
Kerberos is a network authentication protocol. It is designed to provide secure authentication for client/  
server applications by using secret keys delivered with session tickets.  
Before following the steps outlined here, you must have completed the following steps:  
1. Install the Microsoft LDP tool.  
2. Discover the LDAP server.  
3. Set up LDP.  
Initializing Kerberos authentication  
Follow these steps to initialize Kerberos Authentication for your product.  
NOTE Embedded Kerberos Authentication uses session tickets in the authentication process.  
The session tickets are time stamped by both the Kerberos Domain Controller (KDC) and the  
product. It is essential that the stamped times are within five minutes of each other. This can be  
accomplished by setting identical time on both the KDC and product.  
1. Open the HP EWS in a web browser.  
2. Select the Settings tab, and then Kerberos Authentication.  
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3. Under the Accessing the Kerberos Authentication Server section, perform the following steps:  
a. Type the domain name in the Kerberos Default Realm (Domain) field. The domain name is  
case-sensitive and must use only uppercase letters, for example:  
TECHNICAL.MARKETING.COM.  
b. Type the product IP address in the Kerberos Server Hostname field, for example:  
15.62.64.203(IP address.)  
NOTE The Kerberos Server Port field fills automatically as 88.  
4. Under the Accessing the LDAP Server section, perform the following steps:  
a. Select Kerberos from the LDAP Server Bind Method drop-down menu.  
b. Click to select the Credential method you want to use.  
If choosing Use Public Credentials, type in a username and password.  
NOTE Remember how you set up the username on the LDP screen. The username  
is defined within the device user DN value in the LDP trace and is not in standard  
Windows domain account format. The format is often your entire e-mail address,  
including the @xx.xx.  
c. Type the LDAP server in the LDAP Server field.  
d. Type 389in the Port field.  
5. Under the Searching the LDAP Database section, perform the following steps:  
a. Paste the Search Prefix into the Search Root field.  
b. Type in the sAMAccountName into the Match the name entered with the LDAP attribute  
of field.  
c. Find the device user e-mail address in the LDP trace. Copy the attribute defining the e-mail  
address, and paste it into the Retrieve the device user’s e-mail address using attribute  
of field.  
Some Kerberos environments require very specific attributes. For example, the attribute used  
here is userPrincipalNameinstead of mail.  
d. Find the device user name using the attribute of in the LDP trace. Copy the attribute defining  
the name, and paste it into the and name using the attribute of field.  
NOTE The Kerberos environment requires cninstead of displayName.  
e. Click Apply.  
When you have finished these steps, continue with the steps in the next section, Configure the  
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Configure the Authentication Manager for Kerberos Authentication  
Follow these steps to continue configuring Kerberos Authentication for your product.  
1. Click Authentication Manager on the Settings tab in the HP EWS.  
2. Perform the following steps:  
a. Under the Home Screen Access section, select Kerberos from the Sign In At Walk Up drop-  
down menu.  
b. Under the Device Functions section, select Kerberos from the drop-down menus of desired  
functions to be authenticated.  
c. Optional: Under the Future Installations section, select Kerberos from the Newly Installed  
Functions drop-down menu. By selecting this option, Kerberos authentication is automatically  
applied to new device functions when they are installed on the product.  
3. Click Apply.  
When you have finished these steps, continue with the steps in the next section, Configure Address  
Configure Address Settings for Kerberos Authentication  
Follow these steps to continue configuring Kerberos Authentication for your product.  
1. Click the LDAP Settings on the Digital Sending tab in the HP EWS.  
2. Click to select the Allow device to directly access an LDAP Address Book check box.  
3. Under the Accessing the LDAP Server section, perform the following steps:  
a. Select Kerberos from the LDAP Server Bind Method drop-down menu.  
NOTE The LDAP Server Bind Methods on the Addressing Settings and Kerberos  
Authentication screens must match for Kerberos authentication to work properly.  
b. Under Credentials, click to select the Use Public Credentials option.  
Type in the Username and Password.  
Type in the Kerberos Default Realm (Domain), for example: TECHNICAL.MARKETING.  
Type in the Kerberos Server Hostname, for example: 15.62.64.203.  
Type in the Kerberos Server Port, for example: 88.  
c. Type in the LDAP Server, for example:15.98.10.51.  
d. Type in the Port number, for example: 389.  
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4. Under the Searching the Database section, perform the following steps.  
a. Type in the Search Prefix into the Search Root field.  
b. Select an option from the three options on the Device user information retrieval method  
drop-down menu. The appropriate choice depends on your network environment.  
Select Exchange 5.5 Defaults when Exchange 5.5 servers are used in LDAP  
addressing.  
Select Active Directory Defaults for Windows 2000 or later network environments.  
Select Custom for specialized network environments.  
5. Click Apply.  
When you have finished these steps, continue with the steps in the next section, Use the control panel  
Use the control panel for Kerberos Authentication  
Follow these steps to finish configuring Kerberos Authentication for your product.  
1. At the MFP, touch any option on the main screen of the control panel. The screen displays a request  
for authentication.  
NOTE Remember the username is defined within the device user DN value in the LDP  
trace and is often your entire e-mail address, including the @xx.xx.  
2. Use the touch screen keypad on the MFP control panel to input the authentication, and then  
touch OK. The chosen option appears, for example, e-mail.  
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Device PIN Authentication  
If PIN Authentication is selected for one or more Device Functions on the Authentication Manager  
page, the user will be prompted for a PIN before they can access those Device Functions. If the PIN is  
entered incorrectly the user will be returned to the previous screen. When a PIN is entered correctly all  
functions that use that PIN are then accessible to the user. For example, you could configure Copy for  
Group 1 PIN and E-mail and Fax for Group 2 PIN.  
The following illustration shows the Device PIN Authentication screen.  
Figure 3-14 Device PIN Authentication screen  
44 Chapter 3 Configuring the product from the Settings screens  
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User PIN Authentication  
The User PIN Authentication page enables you to add user PIN records into the device one at a time,  
and to edit or delete user PIN records that have already been saved in the device.  
You can also use the device Import/Export feature to load a large list of users all at once, rather than  
adding them one at a time.  
You can set up the device to require each user to provide their PIN when they access the device. To  
set up this authentication option, do the following:  
On Digital Send Advanced devices, go to the EWS Settings tab, select Authentication Manager,  
and then select User PIN from the Sign In At Walk Up drop-down list and from the Send to E-mail  
drop-down list.  
On Digital Send Simple devices, as soon as user PIN records are added to the device, device  
access is automatically limited to only those persons who have a user account, and the control  
panel starts prompting all users for a PIN.  
The following illustration shows the User PIN Authentication screen.  
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Figure 3-15 User PIN Authentication screen  
Add New Users  
You can add a new user and PIN by clicking Add New User.... This takes you to the Add User page,  
which has instructions for completing the task.  
Adding a new user  
To add a new user and PIN, do the following:  
1. Click Add New User.... The Add User page appears.  
2. Type the person's name in the Name field. The maximum length is 245 characters, or less  
depending on the language being used.  
3. Type the person's e-mail address in the E-mail Address field. It must be less than 255 characters.  
NOTE If e-mail address validation has been enabled on the device, the e-mail address is  
required to have an @ sign.  
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4. Type the user PIN into the User Access PIN field. It must be between 4 and 8 digits long.  
5. If you want to add the new user's e-mail address to the device address book, select the Add user  
to e-mail address book automatically check box.  
6. Click Apply to save the new user and PIN to the device.  
Edit or delete existing users  
You can edit or delete any of the users that have been saved in the device.  
Editing a user  
To edit an existing user, do the following:  
1. Select the user that you want to edit from the user list. You can type a name into the search field  
to find a specific user.  
2. Click Edit User.... The Edit User page appears.  
3. Make the necessary changes in the Name, E-mail Address, and User Access PIN fields.  
4. Click Apply to save your edits.  
Deleting a user  
To delete an existing entry, do the following:  
1. Select the user that you want to delete from the user list. You can type a name into the search field  
to find a specific user.  
2. Click Delete User.... The Delete User page appears.  
NOTE If you want to delete all user PIN records from the device, click Delete All Users....  
If you want to make a backup copy of the user records first, you can do this by using the  
device Import/Export feature.  
3. In the page that displays, you are prompted to confirm the deletion of the selected user. Click OK  
to confirm your selection. The user record is deleted.  
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Edit Other Links  
Use the Edit Other Links screen to add or customize up to five links to the Web sites of your choice  
(see the following note). These links appear throughout the HP EWS screens in the Other Links box  
beneath the left navigational bar. Three permanent links (hp instant support, Shop for Supplies,  
and Product Support) have already been established. The following illustration, table, and procedures  
describe how to use this screen.  
Figure 3-16 Edit Other Links screen  
Table 3-10 Edit Other Links  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
3
Add Link  
Add a user-defined link.  
User-defined Links  
Lists the user-defined links that have been added. Use this area to delete links.  
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Table 3-10 Edit Other Links (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
4
Other Links  
hp instant support Connect to Web resources that help you to solve  
specific problems and determine what additional  
services are available for your product. (Detailed  
information, including serial number, error  
conditions, and status, is forwarded to  
HP Customer Care. Hewlett-Packard Company  
treats this information as confidential.)  
Shop for Supplies  
Connect to a Web page that facilitates online  
ordering of supplies from a reseller of your  
choice.  
Product Support  
Gain access to specific product help from the  
HP Web site.  
My Service Provider  
Connect to the home page of your service  
provider. This link appears only if the service  
provider has configured it.  
My Service Contract  
Connect to a page that shows the terms and  
limits of your service contract. This link appears  
only if the service provider has configured it.  
Adding a link  
Use this procedure to add a link.  
1. Under Add Link, type the URL and the name of the link as you would like it to appear in the  
HP EWS.  
2. Click Add Link.  
Removing a link  
Use this procedure to remove a link.  
1. Under User-defined Links, select the link or links that you would like to remove.  
2. Click Remove Selected Link.  
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Device Information  
Use the Device Information screen to provide a name of your choice for the device, assign an asset  
number, and configure the company name, the person to contact about the device, and the physical  
location of the device. The device TCP/IP address, device name, device model, and serial number are  
also available on this screen.  
Figure 3-17 Device Information screen  
NOTE If you make any changes on the Device Information screen, click Apply to save the  
changes.  
The information that is typed here appears on the Device Information screen that can be opened from  
the Information tab. It also appears in e-mail messages that are sent from the product. This might be  
useful if you need to locate the product to replace supplies or fix a problem.  
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Language  
Use the Language screen to select the language in which the HP EWS screens appear. The following  
illustration and table describe how to use this screen.  
Figure 3-18 Language screen  
CAUTION Selecting View Pages in Device Language or Select A Language changes the  
language for everyone who uses the HP EWS.  
Table 3-11 Language  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
View Pages in Browser  
Language  
Use this feature to detect which language is selected for your Web browser.  
The HP EWS screens appear in the same language.  
(this is the default)  
3
4
View Pages in Device  
Language  
Use this feature to detect which language is selected for the device control  
panel. The HP EWS screen appear in the same language.  
Select A Language  
Select the language for the HP EWS screens.  
NOTE The default language is the language that the Web browser is currently using. If your  
browser and control panel both use a language that is not available for the HP EWS, English is  
selected as the default. If you make any changes on the Language screen, click Apply to save  
your changes.  
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Date & Time  
Use the Date & Time screen to update the product time. The following illustration and table describe  
how to use this screen.  
Figure 3-19 Date & Time screen  
Table 3-12 Date & Time  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
Current Date and Current Time  
Shows the product date and time when the EWS was opened. If either is  
incorrect, an IT administrator can change the information at the product  
control panel or through this HP EWS page.  
3
4
5
Refresh  
Click this button to update the product date and time on the screen. For more  
information, see Date/Time Format.  
Date/Time Format  
Clock Drift Correction  
Click this button to open a screen where you can select the date and time  
format.  
Click this button to configure a network time server. This corrects clock drift  
by using a network time server of your choice. For more information, see  
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Date/Time Format  
Use the Date/Time Format screen to select the formats you prefer for displaying the date (under Date  
Format) and time (under Time Format). The following illustration shows the Date/Time Format screen.  
Figure 3-20 Date/Time Format screen  
Clock Drift Correction  
Use the Date & Time - clock drift correction screen to enable clock drift correction. The following  
illustration shows the screen.  
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Figure 3-21 Date & Time - clock drift correction screen  
To configure a network time server to correct the product clock drift, use the following procedure.  
NOTE This process keeps the clock from drifting (losing or gaining time), but does not  
synchronize the clock with the network time server clock.  
1. Select the Enable Clock Drift Correction check box.  
2. In the Network Time Server Address field, type the TCP/IP address of the clock which you want  
to use for correction of the product clock drift.  
NOTE Alternatively, you can click the Automatically Find Server button to find a time  
server on your network and automatically fill in this field.  
3. In the Local Port to Receive Time from Server field, type the number of the appropriate port.  
4. Click OK.  
NOTE Use this screen only to configure the time server for clock drift correction, not to set the  
clock. To set the clock, use the main Date & Time screen. For further information, see Date &  
Time.  
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4 Setting the digital sending options  
Administrators can use the screens available from the Digital Sending tab to control the digital-sending  
features that some products offer.  
NOTE Some products do not support all of these screens.  
Using the HP DSS software  
The HP 9250C Digital Sender includes the Digital Sending Software (HP DSS) which can be used to  
carry out its digital-sending tasks. If the HP DSS has been installed, all HP DSS screens are available  
for read-only access. However, if you try to apply changes in any of the HP EWS Digital Sending  
screens, the following message appears:  
The device is being serviced by the Digital Sending Software at <IP address>. Please use  
Windows Configuration Utility to configure the device.  
In this case, the digital sending options must be configured by using the HP MFP DSS Configuration  
Utility. This centralizes the configuration tasks and helps control security.  
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General Settings  
Use the General Settings screen to set digital-sending administrator information. The following  
illustration and table describe how to use this screen.  
Figure 4-1 General Settings screen  
Table 4-1 General Settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
2
HP EWS tabs and menus For more information, see Navigating through the HP Embedded Web Server.  
Help  
Click to open a help file that contains information about the screens on the Digital  
Sending tab.  
3
4
5
Name  
Type the administrator's name.  
Phone Number (optional) Type the administrator's phone number (optional).  
E-mail address  
Type the administrator's e-mail address. The device does not accept e-mail  
addresses that are not properly formatted.  
6
Location (optional)  
Type the administrator's location (optional).  
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Send to Folder  
Use the Send to Folder screen to send scanned documents to shared folders or FTP sites.  
NOTE The shared folders or FTP sites must be operational before using this tool to add them  
as destinations.  
The following illustration and table describe how to use the Send to Folder screen.  
Figure 4-2 Send to Folder screen  
Table 4-2 Send to Folder settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
3
Help  
Click to open a help file that contains information about the screens on the  
Digital Sending tab.  
Enable Send to Folder  
Select the Enable Send to Folder check box to turn on Send to Folder  
capabilities on the device. Enabling will put a Send to Folder icon on the front  
panel of the device. The user can select this icon to use this capability.  
4
5
Add  
Edit  
Click Add to set up a new folder destination.  
Click Edit to view or change the settings for the predefined folder.  
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Table 4-2 Send to Folder settings (continued)  
Callout  
Area on the screen  
Remove  
Information or capability that the area provides  
6
7
8
Click Remove to remove the selected folder from the predefined folder list.  
Click Remove All to remove all the predefined folders from the list.  
Remove all  
Test Folder Access  
Click Test Folder Access to test that a predefined folder is accessible by the  
device.  
9
WINS Server  
Use the WINS Server setting to specify either the host name or IP address  
of the WINS server. This setting is necessary if Windows paths and folders  
are used as folder destinations. The WINS server must be specified when  
the path to the workstation or server is of the form \\host-name\\share.  
NOTE If the hostname for your Shared Folder destinations are all  
specified as IP addresses (for example, \\192.000.0.1\Topfolder),  
then a WINS server does not need to be provided. In this case, set  
the WINS server to be 0.0.0.0.  
10  
NTLM Authentication Setting  
Use the NTLM Authentication setting to specify the authentication setting in  
use by the server/workstations in your computing environment. The following  
are the default settings commonly in use:  
Windows 95, Windows 98 and Windows Me hosts - Select Send LM  
and NTLM encrypted password.  
Windows NT 4.0 (earlier than service pack 4) - Select Send NTLM  
encrypted password.  
Windows NT 4.0 service pack 4 - Select Use NTLM V2 Authentication  
Windows 2000 or later operating systems - Select Use NTLM V2  
Authentication  
Mixed environments - Select Send LM and NTLM encrypted password.  
Adding a predefined folder  
Follow these steps to add a predefined folder to the list.  
1. Click Add.... This will allow you to set up and test a folder destination for the user to select at the  
device. After clicking Add, you will go to a series of two web pages to first choose the destination  
type then set up the predefined folder. On both of these pages, specify the settings then click the  
OK button.  
2. After adding and configuring the predefined folder and clicking OK, you will return to this page. The  
new predefined folder will appear in the Predefined Folders list. The alias name for each folder will  
be shown in the list.  
Editing or viewing a predefined folder  
Follow these steps to edit or view a predefined folder.  
1. Select a folder from the Predefined Folders list by clicking on it.  
2. Click Edit, and you will go to a new web page to view or change the settings for the predefined  
folder. Then, click the OK button to return back to this page if you change settings or the Cancel  
button if you don't make changes.  
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Removing a predefined folder  
Follow these steps to remove a predefined folder from the device:  
1. Select a folder from the Predefined Folders list by clicking on it.  
2. Click Remove... and click OK to confirm. The selected folder destination will be removed from the  
device.  
3. Repeat the above steps to remove additional folders, or use the Remove All button as described  
below.  
Removing all folders  
Follow these steps to remove all folders from the device:  
1. Click Remove All.  
2. Click OK to confirm. All folders will be removed.  
Testing a predefined folder  
Follow these steps to test that a predefined folder is accessible by the device.  
1. Select a folder from the Predefined Folders list.  
2. Click Test Folder Access. If device user's credentials are to be used to access the folder, you will  
need to provide the user credentials when prompted to complete the test.  
When completed, a message box will be displayed in a gray box near the top of the page indicating  
the test results.  
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E-mail Settings  
The product requires a Simple Mail Transfer Protocol (SMTP) gateway server to forward e-mail  
messages to a destination. If the SMTP gateway is not responding or has not been configured, the  
following message appears on the screen:  
0.0.0.0 is not responding or is not a valid SMTP Gateway Server.  
Use the E-mail Settings screen to configure SMTP settings, set the maximum e-mail attachment size,  
and set the default e-mail address for the product. You can also set a default subject for all e-mail  
messages that the product sends. The following illustration and table describe how to use this screen.  
Figure 4-3 E-mail Settings screen  
Table 4-3 E-mail Settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
2
HP EWS tabs and menus  
Help  
For more information, see Navigating through the HP Embedded Web Server.  
Click to open a help file that contains information about the screens on the  
Digital Sending tab.  
3
4
Send e-mail  
Send e-mail messages to the SMTP Gateway server directly from the product.  
Device's SMTP Gateway  
Type the TCP/IP address or the host name of the SMTP Gateway server that  
will manage the e-mail requests from the device. If you do not know the TCP/  
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Table 4-3 E-mail Settings (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
IP address or the host name of the SMTP Gateway, click the Find Gateways  
button to search the network for a suitable SMTP Gateway server.  
NOTE Some devices recognize only TCP/IP addresses. In such  
cases, host names will be converted to the equivalent TCP/IP address.  
5
6
Maximum Attachment Size  
Select the maximum size of e-mail attachments that the SMTP Gateway server  
can transmit. If the product needs to send an e-mail attachment that is larger  
than the maximum size that is specified, the attachment is broken into smaller  
files, which are sent in multiple e-mail messages.  
Enable SMTP Authentication Use this setting to require SMTP authentication for outgoing e-mail.  
SMTP authentication is used to provide a username and password to the SMTP  
server if required. Most Internet Service Providers (ISP) require these  
credentials.  
7
Use Device User's  
Credentials  
You can only use this setting if Authentication is enabled for SMTP and  
individual device users have accounts on the SMTP server. In most cases, Use  
Public Credentials is the preferred method.  
8
9
Use Public Credentials  
Find Gateways  
Use this setting to set a single name and password for SMTP authentication for  
the device to use for all users.  
If you do not know the TCP/IP address or the host name of the SMTP Gateway,  
click this button to search the network for a suitable SMTP Gateway server.  
NOTE If you are using an ISP for e-mail services, this feature might  
not function correctly. Please contact your ISP for the name or address  
of the SMTP Gateway and for the username and password used to  
access the e-mail.  
10  
Test  
Click this button to verify that the specified SMTP Gateway server is valid and  
operational.  
11  
12  
E-mail address  
Display Name  
Type the e-mail address of the person who will act as the default sender.  
Type the name that you want to appear in the "From" field for the e-mail  
messages that are sent from the product. You can also use this field to include  
instructions, such as "Please type your e-mail address here."  
NOTE If a name is not provided, the e-mail address that was typed in  
the E-mail Address field will appear in the "From" field of outgoing e-  
mail messages.  
13  
14  
15  
Prevent Device user from  
changing the Default 'From:' address that the administrator set.  
Address  
Select this check box to ensure that general users cannot change the e-mail  
Default Subject  
Advanced  
If you want to, type the subject that will appear on all e-mail messages the  
product sends. You can also use this field to include instructions, such as  
"Please type a subject for your message."  
Click this button to open a new screen that you can use to set message text and  
attachment settings for e-mail messages that the product sends. For more  
information, see Advanced E-mail Settings.  
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Advanced E-mail Settings  
The following illustration and table describe how to use the Advanced E-Mail Settings screen.  
Figure 4-4 Advanced E-mail Settings screen  
Table 4-4 Advanced E-mail Settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
3
Help  
Click to open a help file that contains information about the screens on the Digital  
Sending tab.  
Message Text  
Modify how the message text will appear in the body of all e-mail messages that are  
sent from the product. Select the language for the message text. The languages that  
are available are the same languages that are available on the Language screen of  
the Settings tab.  
4
5
Editable by User  
Select this check box to allow the user to add text to the e-mail message text.  
Attachment Settings  
Select the default settings for attachments sent in e-mail messages that are sent from  
the product.  
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E-mail Address Book  
An e-mail address book is a list of e-mail addresses that are stored on the device. The address book  
can store frequently-used e-mail addresses so that you can quickly choose the right e-mail address  
when sending a document from the front panel of the device. The E-mail Address Book page enables  
you to add e-mail addresses into the device one at a time, and to edit e-mail addresses that have already  
been saved in the device.  
You can also use the device Import/Export feature to load a large list of frequently-used e-mail addresses  
on to the device all at once, rather than adding them one at a time.  
If you want to add e-mail addresses to more than one device, it is best to add them on one device, make  
any edits to the list, and then use the Import/Export feature to transfer the addresses to other devices.  
The following illustration and procedures describe how to use this screen.  
Figure 4-5 E-mail Address Book screen  
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E-mail Address Book tasks  
You can add an e-mail address by clicking Add E-mail Address.... This takes you to the Add E-mail  
Address page, which has instructions for completing the task.  
Adding an e-mail address  
To add a new e-mail address, do the following:  
1. Click Add E-mail Address.... The Add E-mail Address page appears.  
2. Type the person's name in the Name field. The name is what appears in the list on the device  
control panel when a user is searching for an e-mail address. The maximum length is 245  
characters, or less depending on the language being used.  
3. Type the e-mail address in the E-mail Address field. It must be less than 255 characters.  
NOTE If e-mail address validation has been enabled on the device, the e-mail address is  
required to have an @ sign.  
4. Click Apply to save the new e-mail address to the device.  
Editing an e-mail address  
To edit an existing entry, do the following:  
1. Select the e-mail address that you want to edit. You can type a name into the search field to find  
a specific e-mail address.  
2. Click Edit Entry.... The Edit E-mail Address page appears.  
3. Make the necessary changes in the Name and E-mail Address fields.  
4. Click Apply to save your edits.  
Deleting an e-mail address  
To delete an existing entry, do the following:  
1. Select the e-mail address that you want to delete. You can type a name into the search field to find  
a specific e-mail address.  
2. Click Delete Entry.... The Delete E-mail Address page appears. Note: If you want to delete all e-  
mail addresses from the device, click Delete All Entries.... If you want to make a backup copy of  
the e-mails first, you can do this by using the device Import/Export feature.  
3. In the page that displays you are prompted to confirm the deletion of the selected e-mail address.  
There is no way to recover an e-mail entry once it has been deleted. Click OK to confirm your  
selection. The e-mail address is deleted.  
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Fax Address Book  
A fax address book is a list of fax numbers that are stored on the device. The address book can store  
frequently-used fax numbers so that you can quickly choose the right destination when faxing a  
document from the front panel of the MFP device. The Fax Address Book page enables you to add fax  
numbers into the device one at a time, and to edit fax numbers that have already been saved in the  
device.  
You can also use the device Import/Export feature to load a large list of frequently-used fax numbers  
on to the device all at once, rather than adding them one at a time.  
If you want to add a fax address book to more than one device, it is best to add the fax numbers on one  
device, make any edits to the list, and then use the Import/Export feature to transfer the address book  
to other devices.  
The following illustration and procedures describe how to use this screen.  
Figure 4-6 Fax Address Book screen  
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Fax Address Book tasks  
You can add a fax number by clicking Add Fax Number.... This takes you to the Add Fax Number page,  
which has instructions for completing the task.  
Adding a fax number  
To add a new fax number, do the following:  
1. Click Add Fax Number.... The Add Fax Number page appears.  
2. Type the person's name in the Name field. The name is what appears in the list on the device  
control panel when a user is searching for a fax number. The maximum length is 245 characters,  
or less depending on the language being used.  
3. Type the fax number in the Fax number field. The fax number can be formatted with or without  
spaces. It must be less than 50 characters long, and it can contain the following punctuation:  
comma + - ( ) [ ] *.  
4. Click Apply to save the new fax number to the device.  
You can edit or delete any of the fax numbers that have been saved in the device.  
Editing a fax number  
To edit an existing entry, do the following:  
1. Select the fax number that you want to edit on the Fax Address Book page. You can type a name  
into the search field to find a specific fax number.  
2. Click Edit Fax Number.... The Edit Fax Number page appears.  
3. Make the necessary changes in the Name and Fax number fields.  
4. Click Apply to save your edits.  
Deleting a fax number  
To delete an existing entry, do the following:  
1. Select the fax number that you want to delete on the Fax Address Book page. You can type a name  
into the search field to find a specific fax number.  
2. Click Delete Fax Number.... The Delete Fax Number page appears. Note: If you want to delete all  
fax numbers from the device, click Delete All Fax Numbers.... If you want to make a backup copy  
of the numbers first, you can do this by using the device Import/Export feature.  
3. In the page that displays you are prompted to confirm the deletion of the selected fax number.  
There is no way to recover a fax entry once it has been deleted. Click OK to confirm your selection.  
The fax number is deleted.  
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Import/Export  
Use this page to import and export address book and user information to and from the device.  
When you import data to the device, you add new e-mail addresses, fax numbers, or user records, so  
that they can be accessed on this device. This can help make it easy to create initial lists, or to keep  
your HP device current with changes in your organization.  
When you export records, you save e-mail, fax, or user records from the device into a file on your  
computer. You can then use this file as a data backup, or you can use it to import the records onto  
another HP device. For export instructions see Export an address book.  
The following illustration and procedures describe how to use this screen.  
Figure 4-7 Import/Export screen  
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Import an address book  
You can import address book information by first creating a file with a comma-separated value (CSV)  
format. The CSV format is a common data format that is often used to transfer data between database  
programs or devices. This file can be created using either a spreadsheet program such as Microsoft  
Excel, or a text program such as Microsoft Notepad. After creating the file, you must be sure to save or  
export it as a .CSV file type. You can also create a data file by exporting contacts from Microsoft Outlook  
or another e-mail client and saving it as a .CSV file.  
Importing an address book  
To import address book or user data, do the following:  
1. Create a data file containing a header row with the columns that are required for your data. The  
following columns can be used:  
name (or "first name" and "last name")  
address  
dlname  
faxnumber  
speeddial  
code  
pin  
NOTE The "address" field can also be called "E-mail" or "E-mail Address". The  
"faxnumber" field can also be called "Business Fax" or "Home Fax".  
The header row is simply the first row of the spreadsheet or file.  
2. After the header row, add rows containing each address book or user record. See the Required  
data and record limits section below to find out which columns are required for each type of record.  
You can have blank columns, as shown in the Excel spreadsheet example below. If you are creating  
a text import file, you just need to insert a comma for each blank field, as shown in the sample text  
file below.  
If the data in the field contains a comma, the data in that field must be surrounded by quotes, for  
example,  
"Smith, Joe"  
If you are using Excel to create your import file, you don't need to enter the quotes. Excel will insert  
them automatically when the file is converted to a .CSV file.  
3. Save your import file.  
If you are creating it in Excel, choose Save As from the File menu and then select .CSV (comma  
delimited)(*.csv) in the Save as type drop-down box.  
If you are creating a text file, choose Save As from the File menu and then type .csv in place of  
the .txt file extension.  
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4. To import your source file into the device, click Browse... next to the Address Book File Name field  
on the Import/Export page to browse to the source file on your computer.  
5. Click Import to import the data file into the device. The import process will take approximately  
1 minute for each 1,000 records, depending on the network speed.  
When the import process is complete, a message appears indicating how many records were  
successfully imported and whether there were any import errors.  
Required data and record limits  
The required data for each type of record is as follows:  
Record type  
Required data  
Maximum field length  
Maximum records  
E-mail address  
name (or "first name" and "last 245 characters2  
name")  
2,0003  
address1  
name  
255 characters  
245 characters2  
4-8 digits  
User record  
2,000  
2,0003  
2,000  
pin  
address1  
name  
255 characters  
245 characters2  
255 characters  
245 characters2  
245 characters2  
50 characters  
50 characters  
31 characters  
2 digits  
E-mail distribution list  
address1  
dlname  
name  
Fax number  
faxnumber1  
faxnumber1  
speeddial4  
code4  
Fax speed-dial  
100 speed-dials, each with a  
maximum of 100 entries  
1
The “address” field can also be called “E-mail” or “E-mail Address”. The “faxnumber” field can also  
be called “Business Fax” or “Home Fax”.  
The maximum length might be less, depending on the language being used.  
The total combined number of e-mail addresses and distribution lists must be 2,000 entries or less.  
The "speeddial" field contains the name of the speed-dial, for example "Johnson Janitorial", and the  
"code" field contains the speed dial code (a number between 0 and 99), for example 08. Either one-  
or two-digit numbers are accepted; for example, either 06 or 6 can be used.  
2
3
4
Creating an import file using Microsoft Outlook  
If you have contacts saved in Microsoft Outlook, you can export them into a .CSV file and then use that  
file to import them into the device. Follow these instructions to create a .CSV file using Microsoft Outlook.  
1. From the Outlook File menu, choose Import and Export....  
2. In the Import and Export Wizard, choose Export to a file and click Next.  
3. Select Comma Separated Values (DOS) and click Next.  
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4. Select the Contacts folder and click Next.  
5. Type in a name for the file, with a .CSV extension. Click Browse to choose a location on your  
computer to save the file. Click Next.  
6. Click Finish to finish the wizard and export the file.  
7. To import the .CSV file into the device, follow Steps 4 and 5 of the Import an address book  
instructions.  
Export an address book  
You can also export the address book or user information that has been saved in the device. This data  
is exported into a CSV file that has the same format as that described above, with one header row  
followed by a row for each user or address book record. To export data, do the following:  
1. Select one or more of the check boxes shown under Step 1.  
2. Under Step 2, type in the name for the export file.  
3. In the dialog box that appears, click Save, and then select the location where you want to save the  
file.  
4. If the export process fails, an error message will be displayed. If this happens, wait a few minutes  
and try the export again.  
You can open the export file in either a spreadsheet program like Microsoft Excel, or in a text program  
like Notepad.  
Clear address books  
By default, clicking the Clear Selected Address Book(s) button clears all address book data (e-mail, fax,  
and authorized user data) from the device. You can also specify individual address books to clear,  
although e-mail addresses and e-mail distribution lists may not be cleared separately.  
You might want to clear all address books before moving the device to a new area within your company,  
or before importing address book data from another device.  
To clear one or more address books, do the following:  
1. Select one or more of the check boxes shown under Option 3: Clear Address Books.  
2. Click Clear Selected Address Book(s) to erase the data in the selected address books. A warning  
dialog box appears, indicating which address books are selected for deletion.  
3. Click OK to confirm this action. Once cleared, the data can not be recovered.  
4. After OK is pressed, the address book data is cleared and you are returned to the original page.  
A list of the cleared address books is displayed.  
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Addressing Settings  
NOTE The LDAP protocol is typically only used in corporate e-mail environments. If you are  
using an ISP for e-mail services, HP recommends that you use the E-mail Address Book  
function.  
In order for the product to send scanned documents, you must provide one or more destination address.  
The product addressing feature simplifies this process by accessing the network LDAP server.  
Use the Addressing Settings screen to set features that allow the product to get addresses directly  
from the database of a Lightweight Directory Access Protocol (LDAP) server instead of from a replicated  
LDAP Address Book. Using the LDAP Address Book directly guarantees that the latest addresses are  
used. A message appears on the screen if the LDAP server settings are invalid or cannot be detected  
automatically.  
Clicking LDAP Settings on the left navigation menu opens the Addressing Settings screen. The  
following illustration and table describe how to use this screen.  
Figure 4-8 Addressing Settings screen  
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Table 4-5 Addressing Settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
3
4
Help  
Click to open a help file that contains information about the screens on the  
Digital Sending tab.  
Allow Device to directly access Select this check box to provide the device direct access to an LDAP Address  
an LDAP Address Book  
Book.  
LDAP Server Bind Method  
Anonymous  
Select this option to connect to the LDAP  
server if the LDAP server does not  
require user credentials to access the  
LDAP database.  
Simple  
Select this option to connect to the LDAP  
server if the LDAP server requires user  
credentials to use the LDAP database.  
When this option is selected, you must  
enter the user, password, and domain.  
Note that the password will be sent  
across the network unencrypted.  
Simple over SSL  
Select this option to connect to the LDAP  
server if the LDAP server requires user  
credentials to use the LDAP database.  
This option supports Kerberos v2.  
When this option is selected, you must  
enter the user, password, and domain.  
NOTE This option is not  
available for all products.  
Kerberos  
The selected LDAP (Active Directory)  
Server requires user credentials. A  
Kerberos ticket will be obtained from the  
Kerberos (Active Directory) Server and  
used to authenticate to the LDAP Server.  
The Password will be sent across the  
network encrypted and will be  
unreadable to a third party.  
In order to use Kerberos as a bind  
method, you must first configure  
Kerberos settings. If using "user's  
credentials", make sure that Kerberos  
Authentication is required for e-mail.  
5
6
Use Device User's Credentials You can only use this setting if Authentication is enabled for SMTP and  
individual device users have accounts on the SMTP server. In most  
cases, Use Public Credentials is the preferred method.  
Use Public Credentials  
Use this setting to set a single name and password for SMTP authentication  
for the device to use for all users.  
These public credentials are used to connect to the LDAP directly. When  
public credentials are entered, these credentials are used by the device to  
access the LDAP directory when any user uses the device.  
7
Bind Prefix  
The Bind Prefix setting is the LDAP attribute used to construct the user's  
Distinguished Name (DN) for authentication. This prefix is combined with the  
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Table 4-5 Addressing Settings (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
username typed at the control panel to form the Relative Distinguished Name  
(RDN). Commonly used prefixes are "CN" (for common name) or "UID" (for  
user identity).  
8
Bind and Search Root  
The Bind and Search Root value is used to validate the user's credientials  
with the LDAP server. This value is combined with the RDN to construct the  
full Distinguished Name (DN) of the user.  
The string consists of "attribute=value" pairs, separated by commas. For  
example:  
ou=engineering,o=Hewlett Packard,c=US  
ou=marketing,o=Hewlett Packard,c=US  
o=hp.com  
ou=engineering,cn=users,dc=hp,dc=com  
NOTE The Bind Prefix and Bind and Search Root settings are only  
used if the LDAP Server Bind Method is set to Simple or Simple over  
SSL, Use Device User Credentials is selected, and the user  
authenticates to the device via Kerberos authentication.  
9
LDAP Server  
Type the host name or TCP/IP address of the LDAP server whose database  
contains the centralized address book.  
NOTE Some products recognize only TCP/IP addresses. In such  
cases, host names are converted to the equivalent TCP/IP address.  
10  
Port  
Type the TCP/IP port number on which the server is processing LDAP  
requests. This is typically port 3268.  
11  
12  
Find Server  
Click this button to search for available LDAP servers.  
Find Settings  
Click this button to have the product attempt to determine the best settings  
for the specified server when searching the LDAP database.  
13  
Search Root  
Type the Distinguished Name (DN) of the entry in the LDAP directory  
structure where address searching is to begin. A DN is made up of  
"attribute=value" pairs, separated by commas. For example:  
ou=departmentname,o=companyname  
ou=marketing,o=Hewlett Packard,c=US  
o=hp.com  
ou=engineering,cn=users,dc=hp,dc=com  
NOTE For some LDAP servers, the search root can be left blank  
(in which case its root node will be assumed).  
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Table 4-5 Addressing Settings (continued)  
Callout  
Area on the screen  
Information or capability that the area provides  
14  
Device user information  
retrieval method  
Exchange 5.5 Defaults  
Active Directory Defaults  
Custom  
Select this option if you are connecting to  
a Microsoft Exchange 5.5 server that is  
running LDAP. The LDAP attribute  
values are automatically set.  
Select this option if you are connecting to  
a Microsoft Exchange Server 2000  
server that is running LDAP. The LDAP  
attribute values are automatically set.  
Select this option if you need to manually  
configure the LDAP attribute values.  
15  
Match the name entered with  
the LDAP attribute of  
Type the attribute in the LDAP database that identifies a person in the  
address book. The value of this attribute will be compared to the name that  
the user types in order to retrieve the person's e-mail address. The following  
are a few possible LDAP attributes:  
uid: User Identifier  
cn: Common Name  
sn: Surname (Last Name)  
givenName: First Name  
16  
Retrieve the recipient's e-mail Type the LDAP attribute that contains the person's e-mail address. The  
address using attribute of  
following are two of the possible LDAP attributes:  
rfc822Mailbox  
mail  
17  
18  
Advanced  
Test  
Click this button to open a new screen where you can set advanced LDAP  
server features. For more information, see Advanced Addressing Settings.  
Click this button to test the settings that you specified.  
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Advanced Addressing Settings  
The following illustration and table describe how to use the Advanced Addressing Settings screen.  
Figure 4-9 Advanced Addressing Settings screen  
Table 4-6 Advanced Addressing Settings  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and menus  
Server.  
2
3
Help  
Click to open a help file that contains information about the screens on the  
Digital Sending tab.  
Advanced Search Options Select the advanced LDAP server search settings. The following settings are  
available.  
Maximum LDAP Addresses. Use this control to set the number of  
matching e-mail addresses returned by a single search. The smaller the  
number, the quicker the search.  
Maximum Search Time. Use this control to set the amount of time that  
the device will wait for a response from the LDAP server. In  
environments where the LDAP server is busy or the network is slow,  
this timeout should be increased.  
LDAP Filter Condition. Use this control to set up an optional LDAP  
filter to “filter out” e-mail addresses.  
4
Find entries in the Database Select whether the LDAP search queries include entries that begin with the  
partial name or all entries that contain the partial name anywhere within the  
entry's name.  
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Log  
Use the Log screen to view digital sending job information, including any errors that occur. The following  
illustration and table describe how to use this screen.  
NOTE If the HP DSS has been installed, digital-sending activities are logged in the HP DSS  
instead of in the HP EWS. To view the log, open the HP MFP DSS Configuration Utility, and then  
click the Log tab. The entries visible in HP EWS are only those related to activities configured  
either at the control panel or through HP EWS screens.  
Figure 4-10 Log screen  
Table 4-7 Log  
Callout  
Area on the screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
Help  
Click to open a help file that contains information about the screens on the Digital  
Sending tab.  
3
Severity  
Device  
User  
Lists the severity of the error, if applicable, for each log entry.  
Lists the TCP/IP address of the device.  
4
5
Lists the user that initiated the event.  
6
Event  
Time  
Describes if the event was successful or if an error occurred.  
Shows the time for each log entry.  
7
8
Save  
Click this button to save the log information to a file.  
Select the log entry and then click the Details button to view the log entry details.  
Click this button to update the view to include the latest log information.  
Click this button to clear the information from the log.  
9
Details  
Refresh  
Clear  
10  
11  
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Table 4-7 Log (continued)  
Callout Area on the screen  
Information or capability that the area provides  
NOTE Clicking the Clear button merely clears the log that appears  
onscreen. The log entries remain on the product for job-accounting  
purposes.  
When you click the Details button on the Log screen, the Details screen appears. This screen shows  
information about digital sending jobs, such as job ID, the time the job was sent, the sender name, and  
other details.  
Figure 4-11 Details screen  
For jobs that were not sent successfully, a Troubleshoot button appears at the bottom of the Details  
screen. When you click Troubleshoot, the Troubleshoot screen appears. Click the underlined link that  
appears below the details (Internal E-mail Error in the example below) to open a screen that can help  
you troubleshoot the problem.  
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Figure 4-12 Troubleshoot screen  
Preferences Settings  
Use the Preferences Settings screen to configure general settings for the digital-sending features. The  
following illustration and table describe how to use this screen.  
Figure 4-13 Preferences Settings screen  
Table 4-8 Preferences Settings  
Callout  
Area on screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
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Table 4-8 Preferences Settings (continued)  
Callout  
Area on screen  
Information or capability that the area provides  
2
Help  
Click to open a help file that contains information about the screens on the Digital  
Sending tab.  
3
4
Document Size  
Document Type  
Select the default media size that you want the product scanner to use when  
scanning a document.  
Select the default media type that you want the product image processor to use  
when scanning a document.  
Text  
Graphics  
Mixed  
5
6
2 Sided Document  
Auto Settings Reset  
Select this check box to have the product scan both sides of a document.  
Use the time-outs options to reset all digital sending settings that are associated  
with a job to the product default settings. You can have the settings reset  
immediately after a digital-send operation in which the settings have been changed  
by a user, or to delay the reset for any interval from 10 to 300 seconds.  
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5 Managing network operation from the  
Networking screens  
Overview  
Use the Networking screens to configure and manage your product on your network. The appearance  
and features of the screens available from the Networking tab differ, depending on the model and  
version of your HP Jetdirect print server. The following screen is similar to what you might see when  
you click Networking. From the left navigational bar, click the Networking menu for the screen that  
you want to view.  
Figure 5-1 Network Settings screen  
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Table 5-1 Network Settings  
Callout  
Area on screen  
Information or capability that the area provides  
1
HP EWS tabs and  
menus  
For more information, see Navigating through the HP Embedded Web Server.  
2
3
Select Language  
Select the language for the Networking tab. The list of languages that are available  
in the Networking tab is not identical to the list of languages that are available in  
the Settings tab.  
Help  
Click Help for more information about the options on the Networking tab.  
Depending on your HP Jetdirect print server model and operating version, the following are some tasks  
that you can perform from the Networking screens:  
Change network configuration settings for various types of network connections.  
Turn on or turn off management protocols.  
Set up a support contact and support URLs.  
Set a password to control access to the product and network configuration settings. This password  
is synchronized with the password that you set on the Security screen under the Settings tab, so  
you may set or reset it from either screen.  
Configure the security of your product through the use of passwords, access lists, and management  
protocols.  
View general network status information, including network statistics that are stored on the print  
server, for network troubleshooting or optimization.  
View protocol information for all supported network connections.  
Open the HP Jetdirect Configuration page.  
Set the frequency at which the HP EWS checks the network status.  
For more information about the Networking screens, see the following sources:  
Help. On each Networking screen, a Help link under Other Links provides a description of the  
networking features. Also, from the Help screen you can gain access to additional help from the  
HP Web site.  
HP Jetdirect Administrator's Guide. This guide is normally available on the software CD that  
came with your product and can be downloaded from the hp.com support pages for your product  
available on the following Web site.  
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6 Using the Other Links as a resource  
The Other Links box contains three permanent links that provide quick access to product-specific  
information, such as interactive troubleshooting and ordering information for genuine HP supplies.  
Figure 6-1 Device Information screen  
NOTE You can use the Edit Other Links screen on the Settings tab to add up to five  
customized links to the Web sites of your choice. These links appear throughout the EWS  
screens, in the Other Links box beneath the left navigational bar. For more information, see Edit  
The following sections describe each of the links that appear by default in the Other Links box.  
hp instant support  
Hewlett-Packard Company offers hp instant support, an Internet-based support system that collects  
diagnostic information from your product and matches it with the HP information database. At hp instant  
support, you can find intelligent solutions that help you resolve problems quickly and easily.  
How hp instant support works  
Information is gathered from your product and securely transmitted to Hewlett-Packard Company when  
you click hp instant support. The hp instant support Web site reads the product data to analyze the  
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product's current status. The Web site creates a customized Web page that appears in the browser  
window and contains easy-to-follow text and visual aids. The hp instant support Web site also directs  
you to additional services that are available for your product.  
Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the information  
(for example, the serial number, error conditions, and product status) that will be forwarded. Hewlett-  
Packard treats this information as confidential.  
Information you can get from hp instant support  
The hp instant support Web site provides these tools for troubleshooting and for maintenance:  
Firmware and software updates.  
Troubleshooting for recent events that are listed on the Event Log. For example, the product might  
show a jam as the most recent event listed in the event Log. The hp instant support Web site detects  
the event and provides troubleshooting information for the jam.  
Support packs.  
Product documentation, such as user guides and getting started guides.  
Shop for Supplies  
The Shop for Supplies link connects you to a Web page that facilitates your online ordering of supplies  
from a reseller of your choice. The supplies that you need are preselected. You can change quantities  
or select additional items. Your items are added to the shopping cart, ready for checkout, ensuring that  
the correct supplies are ordered through your selected reseller.  
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Product Support  
The Product Support link connects you to a Web page that brings together a comprehensive menu of  
support resources that business people need. From this Web page, you can accomplish these tasks  
and more:  
Find a list of HP products at one site: computers, workstations, servers, storage devices, printer,  
scanners, digital imaging, and mobile devices.  
Obtain technical support. Solve a problem; find information to set up, install, and configure your  
product; discover and use a product; maintain your product; upgrade and migrate your product  
software and driver; and recycle products or dispose of them correctly.  
Gain access to self-solve resources such as FAQs, user documentation, features and  
specifications, and product-compatibility information.  
Collaborate with HP and with your peers through discussion groups, e-mail support, and phone  
support.  
Use task-based navigation to identify the task area that you want to work on and quickly discover  
related topics and tools.  
In addition, you can find these features: hot topics, a subscription center, product rebate offers and other  
announcements, and training and education opportunities.  
My Service Provider and My Service Contract  
The My Service Provider and the My Service Contract links appear only if they have been created  
(and perhaps renamed) by the service provider in the Other Links screen on the Settings tab. The link  
can then be clicked by any user to get information about the service provider and the service contract.  
The information, which can be up to 50 characters long, is stored in the permanent storage of the product.  
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Index  
A
defined  
supported  
buttons, control panel  
Device Status screen  
devices, defined  
Diagnostics menu 17  
accessing the HP Embedded Web  
Server  
accessories, verifying installed  
activity logs  
Digital Sending screens  
about 55  
C
Cancel Job button 28  
cartridges  
digital sending 76  
addressing  
Kerberos Authentication 42  
settings 71  
administrators  
Addressing 71  
Advanced E-mail Settings 62  
General 56  
Kerberos Authentication 36  
Log 76  
AutoSend feature 26  
ordering 49, 83  
status 8, 11  
usage information 13  
clock drift correction 53  
clock settings 52  
Configuration Page screen  
Configure Device menu 17  
Configure Device screen 16  
consumables. See supplies  
control panel  
alerts, setting up 20  
Digital Sending settings 56  
Preferences 78  
Send to E-mail 60  
Send to Folder 57  
logging off  
logging on  
Digital Sending tab  
DIMMs, verifying installed  
Advanced E-mail Settings  
screen 62  
alerts  
E
e-mail  
configuring 22  
buttons  
Kerberos Authentication 43  
language 51  
menus 16  
viewing 15  
addressing 71  
advanced settings 62  
alerts 20  
attachments, size  
settings 61, 62  
AutoSend 26  
information pages 25  
outgoing, configuring 19  
return address, configuring 19  
server settings 18  
SMTP gateway settings 60  
support 49, 84  
deleting destination lists 24  
e-mail configuration 19  
e-mailing information  
pages 25  
features 20  
Control Panel Snapshot  
screen 15  
counts, page 13  
customer support  
instant 49, 82  
product 49, 84  
testing destination lists 24  
asset number 14  
attachments, e-mail 61, 62  
authentication  
addressing 72  
e-mail 61  
Kerberos 36  
D
E-mail Server screen 18  
Edit Other Links screen 48, 82  
embedded Web server  
LDAP 33  
settings 32  
Authentication Manager  
Kerberos configuration 42  
settings 32  
Date & Time screen 52  
Date/Time Format, setting 53  
destination lists  
creating 22  
defined  
features  
deleting 24  
error messages  
AutoSend 26  
testing 24  
Device Information screen 14,  
digital sending logs 76  
Event Log 12  
Event Log 12  
B
browsers  
device location 14  
closing after logging off  
Explorer, versions supported  
ENWW  
Index 85  
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F
L
O
Fax menu 17  
Language screen 51  
LDAP Authentication screen 33  
LDAP servers  
addressing settings 71  
Kerberos authentication 36  
links 48, 82  
online help  
instant support 49, 82  
product support 49, 84  
opening the HP Embedded Web  
features  
Firefox, versions supported  
firewalls  
Server  
folders, sending to 57  
Opera, versions supported  
Options 10  
ordering supplies 49, 83  
Other Links area 48, 82  
logging off  
logging on  
G
gateway settings, SMTP 60  
General screen, Digital  
Sending 56  
Authentication Manager 32  
LDAP Authentication 33  
password settings 28  
outgoing mail configuration 19  
group product management  
P
procedures  
logs  
page counts 13  
H
help  
paper  
digital sending 76  
event 12  
tray settings 17  
instant support 49, 82  
product support 49, 84  
HP Embedded Web Server  
Usage Page 13  
M
Paper Handling menu 17  
passwords 4, 28  
phone support 49, 84  
plus sign, menus 17  
Preferences, digital sending 78  
print cartridges  
media  
tray settings 17  
Usage Page 13  
memory, verifying installed  
menus  
defined  
features  
hp instant support 49, 82  
HP Jetdirect print server 81  
HP Web Jetadmin  
control panel 16  
HP Embedded Web Server  
navigating 17  
AutoSend feature 26  
ordering 49, 83  
status 8, 11  
I
Information menu 17  
information pages, e-mailing 25  
Information tab  
messages, error  
usage information 13  
print server, HP Jetdirect 81  
product support 49, 84  
digital sending logs 76  
Evnet Log 12  
navigating  
password protection  
status screens  
Microsoft Internet Explorer,  
products, defined  
versions supported  
model number 14  
R
ink cartridge. See print cartridges  
Internet Explorer, versions  
recycle supplies 49, 84  
remote configuration 16  
return e-mail address 19  
Mozilla Firefox, versions  
supported  
My Service Contract link 49, 84  
My Service Provider link 49, 84  
supported  
IT administrators  
alerts, setting up 20  
Digital Sending settings 56  
S
Safari, versions supported  
security  
N
logging off  
logging on  
navigating 5, 17  
Netscape Navigator, versions  
addressing 72  
Authentication Manager 32  
Kerberos Authentication 36  
LDAP Authentication 33  
Send to E-mail 60  
supported  
Networking screens 80  
Networking tab  
networks  
J
Jetadmin, HP Web  
Jetdirect print server 81  
settings, general 28  
status 10  
Security screen 28  
Send to E-mail screen 60  
Send to Folder screen 57  
serial number 14  
configuring 80  
types supported  
Web Jetadmin  
K
Kerberos Authentication 36  
keys, control panel  
Konqueror, versions supported  
server, HP Jetdirect 81  
86 Index  
ENWW  
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service contracts 49  
service providers  
alerts, setting up 20  
links to 49  
Usage Page 13  
user name 28  
W
Web browsers  
logging off  
closing after logging off  
logging on as  
defined  
supported  
Web Jetadmin  
Web server, embedded  
Settings tab 6, 16  
Shop for Supplies link 49, 83  
SMTP gateway settings 60  
status  
defined  
features  
alerts 20  
device  
Web sites  
e-mailing information  
pages 25  
network 80  
instant support 49, 82  
product support 49, 84  
supplies 8, 11  
supplies  
AutoSend feature 26  
ordering 49, 83  
status  
status page 11  
usage information 13  
Supplies Status screen 11  
support  
instant 49, 82  
product 49, 84  
system requirements  
T
TCP/IP address  
e-mail configuration 19  
locating 2, 14  
TCP/IP-based network  
technical support  
instant 49, 82  
product 49, 84  
time settings 52  
toner cartridge. See print cartridges  
trays  
settings 17  
Usage Page 13  
troubleshooting  
Configuration Page screen  
digital sending log 76  
Event Log 12  
instant support 49, 82  
product support 49, 84  
U
usage information, AutoSend 26  
ENWW  
Index 87  
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© 2007 Hewlett-Packard Development Company, L.P.  
www.hp.com  
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