HP Hewlett Packard Scanner 4400c Series 5400c Series User Manual

hp scanjet 4400c series  
and 5400c series scanners  
user’s manual  
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Copyright information  
Warranty  
© Copyright Hewlett-Packard Company 2001  
The information contained in this document is subject to change  
without notice.  
All rights reserved. Reproduction, adaptation, or translation without  
prior written permission is prohibited, except as allowed under  
copyright laws.  
Hewlett-Packard makes no warranty of any kind with respect to this  
information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE  
IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR  
A PARTICULAR PURPOSE.  
Hewlett-Packard shall not be liable for any direct, indirect, incidental,  
consequential, or other damage alleged in connection with the  
furnishing or use of this information.  
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®, Microsoft Outlook ®, and Outlook Express ® are U.S. registered  
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COMMERCIAL COMPUTER SOFTWARE: “Use, duplication, or  
disclosure by the Government is subject to restrictions as set forth in  
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DFARS 52.227-7013.”  
All other products mentioned herein might be trademarks of their  
respective companies.  
Material scanned by this product might be protected by governmental  
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Front panel and accessories comparisons  
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Front panel and accessories comparisons  
The following tables provide information about the HP Scanjet 4400c  
series and 5400c series scanners, including descriptions of the  
buttons available on the front panels and the accessories you can use  
with these scanners.  
To find information about your scanner, see the following tables:  
"HP Scanjet 4400c scanner" on page 4.  
"HP Scanjet 4470c scanner" on page 5.  
"HP Scanjet 5400c scanner" on page 6.  
"HP Scanjet 5470c scanner" on page 7.  
"HP Scanjet 5490c scanner" on page 9.  
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Front panel and accessories comparisons  
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HP Scanjet 4400c scanner  
Supported  
Included on scanner  
or in box  
Feature  
a
accessory  
HP Scanjet Transparency Adapter  
(XPA)  
Supported  
Included on scanner  
or in box  
Feature  
a
accessory  
Copy button  
a. Supported accessories include accessories that are not boxed with the  
scanner, but can be purchased separately.  
Photo Reprint button  
Scan To button  
E-mail button  
Power Save button  
USB cable  
Parallel cable  
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Front panel and accessories comparisons  
5
HP Scanjet 4470c scanner  
Supported  
Included on scanner  
or in box  
Supported  
Included on scanner  
or in box  
Feature  
Feature  
a
a
accessory  
accessory  
More options button  
Copy button  
Color/black & white copy button and  
select number of copies buttons  
Cancel button  
Two-digit LCD  
USB cable  
Photo Reprint button  
Scan To button  
Parallel cable  
E-mail button  
HP Scanjet Transparency Adapter  
(XPA)  
Share-to-Web button  
Power Save button  
a. Supported accessories include accessories that are not boxed with the  
scanner, but can be purchased separately.  
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6
Front panel and accessories comparisons  
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HP Scanjet 5400c scanner  
Supported  
Included on scanner  
or in box  
Supported  
Included on scanner  
or in box  
Feature  
Feature  
a
a
accessory  
accessory  
Cancel button  
Copy button  
Color/black & white copy button and  
select number of copies buttons  
Two-digit LCD  
Scanner lock  
Photo Reprint button  
Scan To button  
USB cable  
Parallel cable  
E-mail button  
HP Scanjet Transparency Adapter  
(XPA)  
Share-to-Web button  
Power Save button  
More options button  
HP Scanjet Automatic Document  
Feeder (ADF)  
a. Supported accessories include accessories that are not boxed with the  
scanner, but can be purchased separately.  
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Front panel and accessories comparisons  
7
HP Scanjet 5470c scanner  
Supported  
Included on scanner  
or in box  
Supported  
Included on scanner  
or in box  
Feature  
Feature  
a
a
accessory  
accessory  
Power Save button  
Copy button  
More options button  
Cancel button  
Color/black & white copy button and  
select number of copies buttons  
Photo Reprint button  
Scan To button  
16-character LCD  
Scanner lock  
Select Destination button  
E-mail button  
USB cable  
Parallel cable  
Share-to-Web button  
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Front panel and accessories comparisons  
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Supported  
Included on scanner  
or in box  
Feature  
a
accessory  
HP Scanjet Transparency Adapter  
(XPA)  
HP Scanjet Automatic Document  
Feeder (ADF)  
a. Supported accessories include accessories that are not boxed with the  
scanner, but can be purchased separately.  
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Front panel and accessories comparisons  
9
HP Scanjet 5490c scanner  
Supported  
Included on scanner  
or in box  
Supported  
Included on scanner  
or in box  
Feature  
Feature  
a
a
accessory  
accessory  
Power Save button  
Copy button  
More options button  
Cancel button  
Color/black & white copy button and  
select number of copies buttons  
Photo Reprint button  
Scan To button  
16-character LCD  
Scanner lock  
Select Destination button  
E-mail button  
USB cable  
Parallel cable  
Share-to-Web button  
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Front panel and accessories comparisons  
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Supported  
Included on scanner  
or in box  
Feature  
a
accessory  
HP Scanjet Transparency Adapter  
(XPA)  
HP Scanjet Automatic Document  
Feeder (ADF)  
a. Supported accessories include accessories that are not boxed with the  
scanner, but can be purchased separately.  
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11  
Changing settings for buttons . . . . . . . . . . . . . . . . . . . . . .34  
List of options for scanner buttons . . . . . . . . . . . . . . . . .35  
Front panel and accessories comparisons  
HP Scanjet 4400c scanner . . . . . . . . . . . . . . . . . . . . . . . .4  
HP Scanjet 4470c scanner . . . . . . . . . . . . . . . . . . . . . . . .5  
HP Scanjet 5400c scanner . . . . . . . . . . . . . . . . . . . . . . . .6  
HP Scanjet 5470c scanner . . . . . . . . . . . . . . . . . . . . . . . .7  
HP Scanjet 5490c scanner . . . . . . . . . . . . . . . . . . . . . . . .9  
3 Scanning from HP Precisionscan Pro  
Overview of the HP Precisionscan Pro software . . . . . . . . . .39  
Starting the HP Precisionscan Pro software . . . . . . . . . . .40  
Finding help for using the software . . . . . . . . . . . . . . . .40  
Performing a new scan . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Cropping or selecting an area for final scan . . . . . . . . . . . .42  
Getting a closer look (zooming) . . . . . . . . . . . . . . . . . . . .43  
Selecting output type . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
Making optional adjustments, basic. . . . . . . . . . . . . . . . . .45  
Resizing (output dimensions) . . . . . . . . . . . . . . . . . . . .45  
Changing resolution . . . . . . . . . . . . . . . . . . . . . . . . .46  
Changing contrast. . . . . . . . . . . . . . . . . . . . . . . . . . .46  
Rotating an image. . . . . . . . . . . . . . . . . . . . . . . . . . .47  
Mirroring (reversing) an image. . . . . . . . . . . . . . . . . . .47  
Sharpening an image . . . . . . . . . . . . . . . . . . . . . . . .48  
Resetting all adjustments . . . . . . . . . . . . . . . . . . . . . .48  
Making optional adjustments, advanced. . . . . . . . . . . . . . .49  
Inverting the image . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Changing midtones. . . . . . . . . . . . . . . . . . . . . . . . . .50  
Changing highlights . . . . . . . . . . . . . . . . . . . . . . . . .51  
Changing shadows . . . . . . . . . . . . . . . . . . . . . . . . .52  
Checking for clipped areas. . . . . . . . . . . . . . . . . . . . .53  
Setting pixel output levels . . . . . . . . . . . . . . . . . . . . . .54  
Viewing RGB values and pixels . . . . . . . . . . . . . . . . . .55  
About the histogram. . . . . . . . . . . . . . . . . . . . . . . . . .56  
Changing the hue . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Changing the saturation . . . . . . . . . . . . . . . . . . . . . . .57  
Changing the black and white threshold . . . . . . . . . . . .58  
1 Getting started  
Printing this information . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Viewing the product tour . . . . . . . . . . . . . . . . . . . . . . . . .13  
Where do I start? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Using the scanner buttons . . . . . . . . . . . . . . . . . . . . . .14  
Using the HP Precisionscan Pro software . . . . . . . . . . . .14  
Using another program . . . . . . . . . . . . . . . . . . . . . . .14  
Using the HP Scanjet Copy Utility . . . . . . . . . . . . . . . .14  
Selecting and preparing items. . . . . . . . . . . . . . . . . . . . . .15  
Items for the scanner glass . . . . . . . . . . . . . . . . . . . .15  
Items for the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
Items for the XPA . . . . . . . . . . . . . . . . . . . . . . . . . . . .16  
Completing your first scan . . . . . . . . . . . . . . . . . . . . . . . .17  
2 Scanning from scanner buttons  
Overview of scanner buttons. . . . . . . . . . . . . . . . . . . . . . .24  
Scanning quickly with scanner buttons . . . . . . . . . . . . . . . .26  
Scanning to the HP Precisionscan Pro software . . . . . . . .26  
Scanning to another program . . . . . . . . . . . . . . . . . . .27  
Sending a scan to a website. . . . . . . . . . . . . . . . . . . .28  
Scanning for photo reprints . . . . . . . . . . . . . . . . . . . . .29  
Sending a scan using e-mail . . . . . . . . . . . . . . . . . . . .30  
Printing copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
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12  
Back to TOC  
Setting which colors become black or white in  
5 Troubleshooting and maintaining  
black & white bitmaps . . . . . . . . . . . . . . . . . . . . .59  
Descreening images . . . . . . . . . . . . . . . . . . . . . . . . .60  
Resetting all adjustments . . . . . . . . . . . . . . . . . . . . . . .60  
Completing the final scan. . . . . . . . . . . . . . . . . . . . . . . . .61  
Sending to a program . . . . . . . . . . . . . . . . . . . . . . . .61  
Returning the image to a TWAIN program. . . . . . . . . . .62  
Saving to a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  
Placing a scan on a website . . . . . . . . . . . . . . . . . . . .64  
Setting the scanned image as wallpaper . . . . . . . . . . . .65  
Copying and pasting into another program . . . . . . . . . .65  
Dragging-and-dropping into another program. . . . . . . . .65  
Dragging-and-dropping to the Windows Desktop  
or a folder . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Scanning to CD . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Other features and tips . . . . . . . . . . . . . . . . . . . . . . . . . .67  
Tips for best image quality . . . . . . . . . . . . . . . . . . . . .67  
Saving settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
Setting preferences . . . . . . . . . . . . . . . . . . . . . . . . . .68  
Scanning from other programs (TWAIN) . . . . . . . . . . . .71  
Scanning from other programs (WIA) . . . . . . . . . . . . . .72  
What to expect from OCR programs . . . . . . . . . . . . . .73  
Checking the basics . . . . . . . . . . . . . . . . . . . . . . . . . . . .85  
Starting troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .86  
Resolving scanner messages. . . . . . . . . . . . . . . . . . . . . . .87  
Resolving issues that did not generate messages. . . . . . . . . .87  
Resolving image-quality issues. . . . . . . . . . . . . . . . . . . . . .90  
Resolving issues with scanned images. . . . . . . . . . . . . .91  
Resolving issues with printed copies . . . . . . . . . . . . . . .93  
Resolving issues with slides and negatives . . . . . . . . . .95  
Resolving issues with editable text . . . . . . . . . . . . . . . . . . .96  
Resolving issues sending to destinations . . . . . . . . . . . . . . .97  
Resolving issues with accessories. . . . . . . . . . . . . . . . . . .100  
Resolving issues with the XPA. . . . . . . . . . . . . . . . . . .100  
Resolving issues with the ADF . . . . . . . . . . . . . . . . . .101  
Clearing jams from the ADF . . . . . . . . . . . . . . . . . . . . .102  
Cleaning and maintaining . . . . . . . . . . . . . . . . . . . . . . .105  
Cleaning the scanner glass. . . . . . . . . . . . . . . . . . . .105  
Cleaning the XPA . . . . . . . . . . . . . . . . . . . . . . . . . .106  
Cleaning the ADF glass . . . . . . . . . . . . . . . . . . . . . .106  
Uninstalling the software . . . . . . . . . . . . . . . . . . . . . . . .107  
Other resources, support, and specifications . . . . . . . . . . .107  
A Using software commands and controls  
4 Using accessories  
Using keyboard shortcuts and the menus. . . . . . . . . . . . . .110  
HP Precisionscan Pro tool and information bars . . . . . . . . .113  
Toolbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113  
Adding tools to the toolbar . . . . . . . . . . . . . . . . . . . .114  
Info bar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114  
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115  
Context-sensitive cursors. . . . . . . . . . . . . . . . . . . . . . . . .116  
Scanning from the ADF . . . . . . . . . . . . . . . . . . . . . . . . . .76  
Scanning from the XPA . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Scanning slides . . . . . . . . . . . . . . . . . . . . . . . . . . . .77  
Scanning negatives . . . . . . . . . . . . . . . . . . . . . . . . .79  
Making optional adjustments for slides or negatives. . . . . . . .81  
Adjusting midtones for slides or negatives. . . . . . . . . . . .81  
Adjusting highlights for slides or negatives . . . . . . . . . . .82  
Adjusting shadows for slides or negatives . . . . . . . . . . .82  
Viewing RGB values and pixel color . . . . . . . . . . . . . . .83  
B Glossary  
Index  
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Getting started  
13  
Getting started  
This section contains the basics to help you get started with your new  
HP Scanjet scanner. From here, you can learn about viewing the  
product tour, preparing items before you scan them, and choosing  
which scanning method to use.  
Viewing the product tour  
The product tour is a fast and easy way to explore the capabilities of  
the scanner and see some interesting ways you can use the scanner  
to meet your needs. The product tour, which only takes three minutes,  
begins automatically when you start the HP Precisionscan Pro  
software. However, you also have the option of disabling the product  
tour and viewing it at another time.  
Printing this information  
To print this .pdf manual, use the Print command on the File menu.  
Print the whole document, or print only the chapters or topics you want  
according to their page numbers. See the table of contents for page  
numbers of topics.  
To view the tour at other times: On the Start menu, point to Programs,  
and click HP Precisionscan Pro. Then, on the Help menu, click  
Product Tour.  
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Getting started  
Back to TOC  
Using another program  
Where do I start?  
Start scanning from within another program when:  
You can start scanning from one of these places:  
Scanner buttons  
You want to bring a scanned item into an open program, such as  
your word-processing program.  
HP Precisionscan Pro software  
Another program  
The program in which you are working is compliant with TWAIN or  
WIA. A program is compliant if a command such as Acquire  
Image or From Scanner appears on a menu such as the File  
menu. If you are unsure whether your program complies with  
TWAIN or WIA standards, or you do not know the command for  
inserting a scanned item, see the documentation for the program.  
HP Scanjet Copy Utility  
Where you start depends on what you want to do with the scan and on  
your own preferences.  
See "Scanning from other programs (TWAIN)" on page 71.  
Using the scanner buttons  
If the program is compliant with WIA, see "Scanning from other  
programs (WIA)" on page 72.  
Use the scanner buttons, which are shortcuts, when you want to:  
start at the scanner.  
Using the HP Scanjet Copy Utility  
scan quickly without making changes.  
scan an item using the default settings optimized for the  
destination you choose.  
Use the HP Scanjet Copy Utility when you need to make standard  
copy adjustments, such as reducing or enlarging, or lightening or  
darkening. You can also choose a printer other than the default.  
See "Scanning from scanner buttons" on page 23.  
To start the utility: on the Start menu, point to Programs, point to HP  
Scanjet Utilities, and click HP Copy Utility. For help using the utility,  
click Help in the utility.  
Using the HP Precisionscan Pro software  
Use the HP Precisionscan Pro software when you want to:  
view or change a scanned image before you send it. Changes  
might include resolution, cropping, or resizing.  
send to a destination, such as a desktop publishing program, but  
there is no button on the scanner for that destination.  
See "Scanning from HP Precisionscan Pro" on page 39.  
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Getting started  
15  
Items for the scanner glass  
Selecting and preparing items  
The scanner glass can scan the widest range of items, including:  
paper items  
Before placing items in the scanner, follow these guidelines for  
selecting and preparing them to prevent damage to the items and the  
scanner.  
news clippings, receipts, and business cards  
CAUTION  
Improper placement and scanning can damage the  
items and the scanner.  
items on all weights of media, including media lighter than 60 g/m2  
(16 lb) or heavier than 105 g/m2 (28 lb)  
gum-backed paper  
multipart forms with carbon pages  
old or worn photographs or documents  
items containing tears, perforations, punch holes, wrinkles, or curls  
flatter three-dimensional items such as fabric, pages in books, and  
paper with texture  
CAUTION  
Avoid placing items with sharp edges on the scanner  
glass. Doing so can damage the scanner.  
Before placing an item on the scanner glass, make sure the item is free  
of wet glue, correction fluid, or other contaminating substances.  
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16  
Getting started  
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Items for the ADF  
Items for the XPA  
The HP Scanjet Automatic Document Feeder (ADF), which is a fast,  
convenient way to scan multiple-page items, is included or supported  
on some scanner models. See "Front panel and accessories  
comparisons" on page 3. The ADF accepts items that meet the  
following specifications:  
The HP Scanjet Transparency Adapter (XPA) is included with some  
scanner models or can be ordered. Use the XPA and its templates to  
scan:  
35 mm photographic negatives  
35 mm slides  
items on standard Letter-, A4-, and Legal-size media  
items consisting of as many as 25 unbound pages  
Because these items are easily damaged, handle them only by their  
edges.  
items ranging in size from 88.9 by 127 mm (3.5 by 5 inches) to  
215.9 by 355.6 mm (8.5 by 14 inches)  
items ranging in weight from 60 to 90 g/m2 (16 to 24 lb)  
items that are square or rectangular and in good condition (not  
fragile or worn)  
items that are free of tears, perforations, or punch holes  
items that are free of wet glue, correction fluid, or ink  
Avoid multipart forms with carbon pages, transparencies, magazine  
pages, gum-backed pages, and light “onionskin” pages.  
Before placing an item in the ADF, prepare the item by doing the  
following:  
Remove curls or wrinkles.  
Remove staples, paper clips, paper sticky notes, and any other  
materials from items.  
If your item does not meet these guidelines or you cannot prepare it as  
stated, use the scanner glass.  
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Getting started  
17  
2
Place the item face down on the scanner glass and close the lid.  
Completing your first scan  
This section shows you how to take the same item and scan to print  
using the two primary scanning methods:  
Scanner buttons  
HP Precisionscan Pro software  
Before scanning, place the item in the scanner.  
To load the item in the scanner  
1
Choose an item to scan, such as a page from a magazine.  
3
See "To complete your first scan using the scanner buttons" on  
page 18.  
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Getting started  
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To complete your first scan using the scanner buttons  
To complete your first scan using the HP Precisionscan Pro software  
1
2
Load the item in the scanner. See "To load the item in the scanner"  
on page 17.  
1
Load the item in the scanner. See "To load the item in the scanner"  
on page 17.  
On the scanner, press the Copy button (  
). The scanner  
2
With the item loaded, press the Scan To button (  
) on the  
scans the item using settings optimized for printing this type of item  
and then prints the item to the default printer.  
scanner. The scanner scans the item to the HP Precisionscan Pro  
software, choosing the best settings for this type of item.  
3
When the scanned image appears in the preview window of the  
software, draw a selection border around the image or the portion  
of the image you want. To do so, click on one corner of the area  
you want, and while holding down the mouse button, drag the  
cursor to the opposite corner. Release the mouse button to  
complete the border.  
Selection  
border  
Copy  
3
If the scan does not work, or you have difficulty with this process,  
please see "Resolving issues that did not generate messages" on  
page 87.  
If you have not already scanned using the HP Precisionscan Pro  
software, see "To complete your first scan using the HP Precisionscan  
Pro software" on page 18.  
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Getting started  
19  
4
Experiment with the image. Change the output type or make other  
adjustments.  
5
6
When you finish: On the Scan menu, click Print.  
Select any printer options you want and click OK. The scanner  
performs a final scan including your changes, then prints the  
scanned image.  
7
If the scan does not work, or you have difficulty with this process,  
please see "Resolving issues that did not generate messages" on  
page 87.  
If you have not already scanned using the scanner buttons, see "To  
complete your first scan using the scanner buttons" on page 18.  
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20  
Getting started  
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How can I reduce the time it takes to scan?  
You can reduce the time it takes to scan an item by scanning in black  
and white when the original is one of the following:  
Frequently asked questions  
This section contains answers to some questions users frequently ask  
about scanning.  
a black-and-white photograph or drawing  
a color photo or drawing, but you want a black-and-white image to  
appear on the computer screen  
What settings does the HP Precisionscan Pro software set  
automatically for an item I scan?  
contains only text  
Based on the scanned item, the software automatically chooses  
optimal values for these settings:  
Another option is to reduce file size. See "How can I reduce the file  
size?" on page 21.  
Print color originals as black and white by selecting the Black & White  
output type  
option on the front panel and pressing the Copy button (  
). Or, in  
resolution  
the HP Precisionscan Pro software, choose the Grayscale or Black &  
White output types before your final scan (after the scanner completes  
a preview scan). See "Selecting output type" on page 43.  
sharpening  
exposure (midtones, highlights, and shadows)  
color (hue and saturation or black & white threshold)  
In the HP Precisionscan Pro software, select the Extend lamp time  
out setting on the Scanner tab. When selected, this setting keeps the  
scanner lamp and the XPA light source (if connected) on beyond the  
default time out period. See "Setting preferences" on page 68.  
Usually, the values the software selects provide optimal results.  
However, you can change these values in the HP Precisionscan Pro  
software.  
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Getting started  
21  
How can I reduce the file size?  
What is the difference between zooming and resizing?  
To reduce file size:  
Use Zoom In to view an area of the scanned image close up. Use  
Zoom Out to return to the original view of the image.  
Save files using a compressed format, such as TIFF compressed  
or JPEG.  
The zoom commands do not change the final size of your scan; they  
just give you a different view on a monitor. To reduce or enlarge the  
size of the final scan, use the Resize command on the Tools menu.  
Avoid using the True Color output type unless necessary. This  
output type offers exceptional quality for color photos or drawings,  
but it also creates large file sizes.  
What do I need to know about scanning text?  
When you scan an item containing text, you can use the text either as  
a scanned image, such as a fax or image archive, or as text you can  
edit.  
Set the resolution no higher than necessary. Generally, the  
resolution the software automatically sets provides the best  
balance between image quality and small file size.  
For photos, significantly reduce file size by cropping the photo to  
select just one area as the final scanned image. Or, resize the  
entire photo to smaller dimensions.  
To have the optical character recognition (OCR) software make the  
text editable automatically and send the text to a supported word-  
processing program, press the Scan To button (  
). In the HP  
Precisionscan Pro software, use the output type of Editable Text  
(OCR) or Text & Image. Then, on the Scan menu, click Scan To,  
choose your word-processing program, and click Scan.  
Should I change the resolution?  
The HP Precisionscan Pro software sets the resolution for you based  
on the original document attributes. In almost all cases, you get the  
best results and the smallest file size using the default resolution.  
Tip  
Perform a spell-check after you have successfully  
scanned your text to a word-processing program.  
What is the difference between screen and print quality?  
A computer screen usually displays images at 72 to 75 pixels per inch  
(PPI). Print resolution is usually higher. Screens also use fewer colors  
to display an image. Even if an image looks incorrect on the screen, it  
might print the way you want.  
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Getting started  
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23  
Scanning from scanner buttons  
The scanner buttons provide an easy way to scan items directly to  
destinations using settings optimized for the destination you choose.  
You do not view or change scanned images before they go to the  
destination.  
To view or change images, scan to the HP Precisionscan Pro software  
using the Scan To button (  
). For more help viewing or changing  
images, see "Overview of the HP Precisionscan Pro software" on  
page 39.  
Tip  
You can change the default settings for some  
buttons on the scanner. See "Changing settings for  
buttons" on page 34.  
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24  
Scanning from scanner buttons  
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Overview of scanner buttons  
For a list of buttons available on your scanner, see the "Front panel and accessories comparisons" on page 3.  
Scan To  
Scan to the HP Precisionscan Pro software. View the image or make adjustments, such as changing  
resolution or resizing. If your scanner also has a Select Destination button (some models only) next to the  
Scan To button, you can select and scan to other programs on your computer.  
Select Destination (some models only)  
Press this button up or down to choose a program, then press the Scan To button. The Scan To button scans  
the item using settings optimized for that destination and sends the scan to that destination.  
Share-to-Web (some models only)  
Scan a photo and send it to the HP Share-to-Web wizard on your computer. The HP Share-to-Web wizard  
uploads the image to a website.  
Photo Reprint  
Scan a photo and send it to the HP Photo Printing software for printing multiple photos on one page, or for  
creating photo album pages.  
E-mail  
Scan using settings optimized for e-mail. The e-mail program window automatically launches so you can  
compose your message. The scanned image becomes a file attachment in the new e-mail message. If you  
do not have a supported e-mail program, this button allows you to save the scanned image as an e-mail file.  
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25  
Copy  
Print copies using settings optimized for printing. At the computer, you can click Cancel to choose additional  
copy settings in the HP Scanjet Copy Utility before the pages print.  
Number of copies (some models only)  
Choose the number of copies before pressing Copy. The liquid crystal display (LCD) display shows the  
number of copies selected.  
Color/Black & White copy (some models only)  
Choose the color or black and white setting before pressing Copy to ensure the best settings are used. Only  
use color copy if you are printing to a color printer and want a color copy. The light adjacent to the currently  
selected choice is lit.  
More Options (some models only)  
Open the dialog box to change settings, such as output quality, for some buttons on the scanner. If your  
scanner does not have this button, change button settings with the HP Scanjet Button Options program on  
your computer. See "To change settings for buttons or update destinations" on page 34.  
Cancel (some models only)  
Cancel a scan while the scanner is in the process of scanning, or cancel a series of scans from the HP  
Scanjet Automatic Document Feeder (ADF).  
Power Save  
Puts the scanner in an energy-conservation mode. The scanner lamp and a small indicator light near the  
Power Save button turn off. To use the scanner, press any button on the front panel of the scanner or start a  
scan from the computer. The scan begins when the lamp is ready.  
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26  
Scanning from scanner buttons  
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Scanning to the HP Precisionscan Pro  
Scanning quickly with scanner  
buttons  
software  
When you use the Scan To button (  
), you send directly to the HP  
Precisionscan Pro software. Using the HP Precisionscan Pro software,  
you can preview scanned images and make changes to the images  
before you send them to a destination or file them.  
Use the scanner buttons to scan quickly to a destination using settings  
optimized for that destination. A destination is a printer, file, or  
program, such as your e-mail or word-processing program.  
If you are scanning slides or negatives using the HP Scanjet  
Transparency Adapter (XPA), you must scan from the HP  
Precisionscan Pro software. See "Scanning from the XPA" on  
page 77.  
To scan to the HP Precisionscan Pro software  
Before you begin, make sure no other program name displays in the  
scanner’s LCD window or that the LCD window reads Ready. (Some  
models only, see "Front panel and accessories comparisons" on  
page 3). If another program name displays, press the Select  
Destination button (  
) up or down until HP Precisionscan is listed  
in the scanner’s LCD window.  
1
2
Close the HP Scanjet Copy Utility program if it is open on your  
computer.  
Place the original face down on the scanner glass and close the lid.  
To load items in the ADF, see "Scanning from the ADF" on  
page 76.  
3
4
Press the Scan To button on the front panel of the scanner.  
Your computer opens the HP Precisionscan Pro software. A  
preview of the scan appears in the Precisionscan Pro software  
window.  
For more information, see "Scanning from HP Precisionscan Pro" on  
page 39.  
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27  
Note:  
For information about updating the destinations for  
scanner buttons, see "Changing settings for buttons" on  
page 34.  
Scanning to another program  
On some models, you can select from a list of destinations (including  
the HP Precisionscan Pro software) on the front panel LCD display,  
then scan directly to the selected destination.  
Tip  
If your scanner does not have a Select Destination  
button next to the Scan To button, you can scan to  
other programs through the HP Precisionscan Pro  
software. See "Sending to a program" on page 61.  
When you select a program other than HP Precisionscan Pro using the  
Select Destination button (  
), the scanner will automatically use  
settings optimized for the destination you choose. You do not view or  
change scanned images before they go to the destination.  
To scan directly to another program  
1
Close the HP Precisionscan Pro and HP Scanjet Copy Utility  
programs if they are open on your computer.  
2
Place the original face down on the scanner glass and close the lid.  
To load items in the ADF, see "Scanning from the ADF" on  
page 76.  
3
If your scanner has a Select Destination button next to the Scan To  
button (  
), press the Select Destination button up or down until  
the destination you want to scan to is listed in the scanner’s LCD  
window.  
4
5
Press the Scan To button on the front panel of the scanner.  
The item is scanned using settings optimized for the program you  
selected. The program launches and the scan is sent to the  
program.  
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Scanning from scanner buttons  
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To place a scan on a website  
Sending a scan to a website  
1
Close the HP Precisionscan Pro and HP Scanjet Copy Utility  
On some models, you can share images with other people by scanning  
directly to the Web with the Share-to-Web button (  
know can view photos and other items by visiting your website, which  
will have its own address.  
programs if they are open on your computer.  
). People you  
2
Place the original face down on the scanner glass and close the lid.  
To load items in the ADF, see "Scanning from the ADF" on  
page 76.  
3
4
Press the Share- to- Web button on the front panel of the scanner.  
The scanner scans the item using settings optimized for the Web.  
Your computer opens the HP Share-to-Web wizard.  
Follow the instructions on the screen to finish posting the scanned  
image to your website.  
Tip  
If your scanner does not have a Share-to-Web  
button, scan to the web using your HP  
Precisionscan Pro software. See "Placing a scan on  
a website" on page 64.  
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29  
To view the HP Photo Printing Quick Reference Guide  
Scanning for photo reprints  
The HP Photo Printing software is available in English only in some  
countries. For help in your language, press the Photo Reprint button  
on the scanner, click Help, and then click Quick Reference Guide.  
You can scan photographs and prepare them for photo reprints by  
using the Photo Reprint button (  
). Photo reprints optimize the  
use of photo paper, allowing you to print multiple photos on one page.  
You can also create pages with multiple photographs for projects such  
as photo albums.  
At the computer, use the HP Photo Printing software provided with  
your scanner to arrange photographs, make adjustments, and print  
photographs.  
To create a photo reprint  
1
Close the HP Precisionscan Pro and HP Scanjet Copy Utility  
programs if they are open on your computer.  
2
3
Place the original face down on the scanner glass and close the lid.  
Press the Photo Reprint button on the front panel of the scanner.  
The scanner scans the item using settings optimized for  
photograph printing. Your computer opens the HP Photo Printing  
software.  
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Scanning from scanner buttons  
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Supported e-mail programs  
Sending a scan using e-mail  
Supported e-mail programs allow the scanner to scan an item as a file  
and attach it to a new e-mail message. If a scanned image  
automatically appears as a file attachment in a new e-mail message,  
your e-mail program is supported.  
When you send e-mail using the E-mail button (  
), the scanner  
scans the item using default settings optimized for mailing. If you have  
a supported e-mail program, the scanned image automatically appears  
as a file attachment in a new e-mail message, which you then address  
and send. If your e-mail program is not supported, choose E-mail  
anyway. The computer prompts you to save the item as a file, and then  
the scanner completes the scan. Open your e-mail program and attach  
the file to a message as you normally do.  
Unsupported e-mail programs  
If you are using an unsupported e-mail program, such as the Web-  
based program Microsoft Hotmail®, the scanner cannot scan items  
directly into an e-mail message. The scanner prompts you to save the  
item as a file and then scans the item with settings optimized for  
e-mail. (When prompted to save the file, be sure to select the file type  
you want.) After saving the image as a file, open an e-mail message  
and attach the file as you normally do.  
Note:  
When prompted to save the file, be sure to select the  
file type you want.  
To be prompted to save the file, make sure that E-mail File is selected  
as the destination in the button options.  
Tip  
To view the scanned item before you send it, open  
the file attachment from the new e-mail message.  
See "Changing settings for buttons" on page 34 to check or change  
which e-mail program is set as the default, or to set E-mail File as the  
default.  
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Scanning from scanner buttons  
31  
6
If you are scanning a document without using an ADF, the  
computer may prompt you for another page. Do one of the  
following:  
To e-mail a scan from the scanner  
1
Close the HP Precisionscan Pro and HP Scanjet Copy Utility  
programs if they are open on your computer.  
If you do not have more pages to scan, click Done.  
2
Place the original face down on the scanner glass and close the lid.  
To load items in the ADF, see "Scanning from the ADF" on  
page 76.  
If there are additional pages of this item, load the next page and  
click Scan. Repeat until all pages are scanned. Then, click  
Done.  
3
4
Press the E-mail button on the scanner.  
Note:  
To turn this feature off, see "To change settings for  
buttons or update destinations" on page 34.  
If the computer prompts you for the original type, select Photo or  
Document. If you need help choosing the original type, see  
"Selecting original type for e-mail" on page 32.  
7
If you have a supported e-mail program, the scanned image  
automatically appears as a file attachment in a new message.  
Address the message and send it as you normally do. If you do not  
have a supported e-mail program, the computer confirms that the  
item is saved to a file. Open your e-mail program and attach the  
saved file.  
5
If you do not have a supported e-mail program, the computer  
prompts you to save the image as a file. In the Save As dialog box,  
name the file, choose a location in which to save it, and click Save.  
If the computer prompts you for an attachment file name, enter a  
name in the File name box. If you need more help, see "Naming  
e-mail attachments" on page 32.  
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Scanning from scanner buttons  
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Selecting original type for e-mail  
Naming e-mail attachments  
If the software prompts you for an original type, you have two choices,  
Photo or Document. The scanner will use optimized scan settings for  
your item depending on your choice. Use the following guidelines to  
determine the best original type for your needs:  
The computer will prompt you each time for a filename. If you do not  
want to be prompted, and you want the scanning software to assign an  
attachment name automatically, check the box labeled In the future,  
name the file automatically. Do not prompt me.  
To turn the attachment name prompt back on, see "Changing settings  
for buttons" on page 34.  
Select Document if the item contains text or both text and graphics.  
This produces a .pdf file.  
Save as type displays the file type for the e-mail attachment. A photo  
original type results in a .jpg file type. A document original type results  
in a .pdf file type.  
Select Photo if the item is a printed photograph or image  
(negatives and slides not supported). This produces a .jpg file.  
If you frequently scan the same type of original, and do not want the  
Original Type screen to appear each time, you can turn it off. To do so,  
choose Photo or Document, then check the box labeled In the  
future, use this setting. Do not prompt me.  
Note:  
If you need to save the item as a file type other than .jpg  
or .pdf, scan and save the item using the HP  
Precisionscan Pro software. See "To save to a file" on  
page 62.  
To turn the original type prompt back on, see "Changing settings for  
buttons" on page 34.  
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33  
To print copies from the scanner  
Printing copies  
1
Close the HP Precisionscan Pro program if it is open on your  
computer.  
You can scan an item and send it to a printer to make copies using the  
Copy button (  
). Note that when you make copies, each page is  
2
Place the original face down on the scanner glass and close the lid.  
To load items in the ADF, see "Scanning from the ADF" on  
page 76.  
treated as a separate print job, so the printer will not collate copies.  
3
4
5
6
(Some models only, see "Front panel and accessories  
comparisons" on page 3.) On the scanner, select color or black  
and white copies.  
(Some models only, see "Front panel and accessories  
comparisons" on page 3.) On the scanner, select the number of  
copies. The default setting is one copy.  
Press the Copy button on the scanner. Unless you click Cancel,  
the number of copies specified in the scanner LCD window will  
print directly to the default printer.  
To reduce or enlarge the copies, lighten or darken them, or change  
which printer prints them, click Cancel on the computer to set  
options in the HP Scanjet Copy Utility. Change options and click  
Copy.  
Tip  
If your scanner doesn’t have buttons to select color  
or black and white, or number of copies, use the HP  
Scanjet Copy Utility.  
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Scanning from scanner buttons  
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To change settings for buttons or update destinations  
Changing settings for buttons  
1
Do one of the following:  
(Some models only, see "Front panel and accessories  
comparisons" on page 3.) On the scanner, press the More  
When you use the scanner buttons, the scanner scans the item using  
settings optimized for the destination, such as e-mail, that is  
associated with that button. You can change the default settings for  
some scanner buttons. Settings are applied to all items being scanned  
until you manually change the settings. You can also update the  
scanner button destinations to include new programs on your  
computer.  
Options button (  
).  
On the Start menu, point to Programs, point to HP Scanjet  
Utilities, and click HP Scanjet Button Options.  
2
3
4
Click the tab for the options you want to change.  
For the E-mail tab options, change the settings and click OK.  
For the General tab options, click Update. The software  
automatically searches your computer for supported new programs  
and updates the scanner button destinations. When the update is  
complete, click OK.  
Tip  
To change the settings only for the current item, you  
might want to scan using the HP Precisionscan Pro  
software instead. See "Scanning from HP  
Precisionscan Pro" on page 39.  
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35  
To restore default E-mail button options  
List of options for scanner buttons  
1
Do one of the following:  
(Some models only, see "Front panel and accessories  
comparisons" on page 3.) On the scanner, press the More  
E-mail tab options  
This tab contains the scanning options that are applied to items you  
scan using the E-mail button (  
Options button (  
).  
).  
On the Start menu, point to Programs, point to HP Scanjet  
Utilities, and click HP Scanjet Button Options.  
Destination  
Select the e-mail program into which scanned images will be placed as  
files when scanning is completed. If no compatible e-mail programs  
are installed on the computer, you cannot scan directly to e-mail.  
Instead, select E-mail File here in the Destination field. Then when  
2
3
Click the E-mail tab.  
Click Restore Defaults, then click OK.  
you press the E-mail button (  
) on the scanner, you will be  
prompted to save the scanned image as a file, which you can manually  
attach to an e-mail message as you normally do.  
If the e-mail program you want does not appear in the list, you can use  
the update button under the General tab to update the destination list  
for the E-mail button. If this is a newly released e-mail program, check  
the page for this scanner on the HP support website for new drivers to  
support the e-mail program. Otherwise, visit the page for this scanner  
on the HP support website to check for known conflicts with the  
program you want.  
Visit the HP support website at:  
http://www.hp.com/go/support  
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Scanning from scanner buttons  
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Original type  
Choose one:  
Photo  
Prompt to scan additional pages  
This option is available for Document original types only. Check the  
When done scanning, prompt to scan additional pages when ADF  
is not being used box for a prompt to add more pages to the current  
document. This option is useful if you scan documents without an ADF  
and want multiple pages in a single .pdf file attachment. Uncheck the  
When done scanning, prompt to scan additional pages when ADF  
is not being used box to turn this option off.  
Document  
Prompt for original type each time  
By default, the original type is set to Prompt for original type each  
time. If you scan a variety of original types, this allows you to make the  
original type choice each time. Use Photo or Document if you are  
frequently scanning the same type of original.  
Area to scan  
This option is available for Photo original types only. Choose one:  
Prompt for e-mail attachment name  
Scan only items detected on the scanner bed automatically  
crops a photograph on the scanner bed.  
Check the Prompt for e-mail attachment name box to enter a name  
each time for e-mail attachments. Uncheck the Prompt for e-mail  
attachment name box if you want the scanning software to assign an  
attachment name automatically.  
Scan entire scanner bed scans the full size of the scanner bed  
without cropping.  
Quality (for photos)  
Original size  
Choose one:  
This option is available for Document original types only. Select the  
size that most closely matches the item you are scanning. Some  
scanners support an optional automatic document feeder (ADF) that  
allows you to scan pages larger than the scanner glass.  
Small file size with lower quality creates scans at 75 dpi.  
Normal creates scans at 100 dpi.  
Large file size with high quality creates scans at 150 dpi.  
Quality (for documents)  
For color photos, output type is True Color. For black and white  
photos, output type is Grayscale.  
This option is available for Document original types only. Choose one:  
Small file size with lower quality creates black and white scans  
at 100 dpi.  
Scan in color  
This option is available for Photo original types only. To retain color  
when scanning images, select the Scan in color box. To scan images  
in black and white, clear the Scan in color box.  
Normal creates grayscale scans at 200 dpi.  
Large file size with high quality creates color scans at 300 dpi.  
The file type is .pdf.  
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37  
Power Save  
General tab options  
Use the Power Save button (  
) to conserve energy when you are  
If you install a new software program on your computer after you install  
the HP scanning software, update the scanner button destinations  
using the General tab options. An update ensures that the scanner  
buttons can send to supported new destinations on your computer. In  
order to update the destinations, your scanner must be attached to the  
computer before you press Update.  
not using the scanner. When you press the Power Save button, the  
scanner lamp and a small indicator light near the Power Save button  
turn off and the scanner lamp returns to its starting position.  
To use the scanner again, press any button on the front panel of the  
scanner or start a scan from the computer. After a short warm-up  
cycle, the scan begins.  
In the General tab, click Update. The software automatically searches  
your computer for supported new programs and updates the scanner  
button destinations. When the update is complete, click OK.  
Cancel (some models only)  
The Cancel button (  
) cancels a scan in progress. When you press  
the Cancel button during a scan, the lamp shuts down and returns to  
its starting position. If you press the Cancel button during a scan from  
the ADF, the ADF ejects any pages that are in the process of scanning.  
Note:  
If your scanner has a Select Destination button next to  
the Scan To button, not all destinations appear in the  
scanner’s destination list. For example, printers, e-mail  
programs, and saving to a file are not included. The list  
is also limited to the first 18 destinations found by the  
HP scanning software. You can access additional  
destinations through the HP Precisionscan Pro  
software. See "To send to a program" on page 61 for  
more information.  
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Scanning from scanner buttons  
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39  
Scanning from HP Precisionscan Pro  
Using the HP Precisionscan Pro software, you can preview scanned  
images and make changes to the images before you send them to a  
destination or file them. You start the HP Precisionscan Pro software  
from a scanner button or the Programs group in the Start menu.  
Overview of the HP Precisionscan  
Pro software  
You can also start the HP Precisionscan Pro software from another  
program, such as a word-processing or image-editing program, if the  
program is compliant with TWAIN. See "Scanning from other programs  
(TWAIN)" on page 71 for more information.  
The HP Precisionscan Pro software provides preview capabilities and  
tools for changing an image. Some of the changes you can make  
include:  
Select only part of, or crop, the preview image to become the final  
scanned image.  
Change the resolution.  
Resize the scanned image.  
Change the contrast.  
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Smart Friends  
Starting the HP Precisionscan Pro software  
Smart Friends are tips that appear automatically to notify you of  
potential problems. For example, if you are setting a very high  
resolution but want to use e-mail to send the scanned image, a Smart  
Friend would alert you that the file will probably be too large for e-mail.  
To turn individual messages off, select the Don’t remind me again  
check box in the message’s dialog box. To turn all messages off, click  
Disable All Smart Friends on the Help menu. To turn all messages  
back on, click Enable All Smart Friends.  
To start the HP Precisionscan Pro software, press the Scan To button  
(
), or on the Start menu, point to Programs, and click HP  
Precisionscan Pro. The software starts.  
To view the function of a command, place the cursor over the  
command until an explanation appears.  
For more information about the types of assistance the software itself  
offers, see “Finding help for using the software” on this page. For more  
information about keyboard shortcuts, menu items, toolbars, and  
cursor appearance, see "Using software commands and controls" on  
page 109.  
Online Help  
The online Help is an easy-to-use source of information about using  
the scanner and software, troubleshooting, support, and specifications.  
To gain access to the Help: on the Help menu, click Contents. Or,  
click the Help button in any dialog box in which it appears.  
Finding help for using the software  
The HP Precisionscan Pro software provides a variety of assistance.  
Note:  
Help is available for computers running Internet  
Explorer version 4.0 or greater. See "Resolving issues  
that did not generate messages" on page 87.  
Guided Steps  
Use the Guided Steps for step-by-step help as you move through the  
scanning process. By default, the Guided Steps appear along the left  
side of the preview window. As you become more comfortable with the  
software, you can hide them. To show or hide the Guided Steps, on  
What’s This? Help  
Click  
and click a button, menu, or command to find more  
information about that feature.  
the View menu, click Guided Steps. Or, on the toolbar click  
.
Note:  
Help is available for computers running Internet  
Explorer version 4.0 or greater. See "Resolving issues  
that did not generate messages" on page 87.  
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41  
3
Start the scan in one of these ways:  
Performing a new scan  
In the HP Precisionscan Pro software, click  
or the Guided Steps (if visible).  
on the toolbar  
Once you start a new scan, the scanner does a preliminary scan of the  
item and displays the scanned image in the HP Precisionscan Pro  
software. Then, you can see the scanned image and edit it, if  
necessary, before sending it to a destination or saving it as a file.  
In the HP Precisionscan Pro software, click New Scan on the  
Scan menu.  
The scanned image appears in the HP Precisionscan Pro software.  
This scanned image is the preview image. You can make changes,  
such as selecting only part of the image or adjusting the contrast.  
To start a new scan  
Use these steps to start a scan from the HP Precisionscan Pro  
software. To start a scan from a scanner button, see "Scanning quickly  
with scanner buttons" on page 26.  
When you send the image to another program such as e-mail, place  
the image on a website, or save it as a file, the scanner performs a final  
scan of the item that includes any changes you made. Directions for  
making optional adjustments and completing the scan appear in this  
section.  
1
Place the original face down on the scanner glass and close the lid.  
Note:  
To load items in the HP Scanjet Automatic Document  
Feeder (ADF), see "Scanning from the ADF" on  
page 76.  
2
On the Start menu, point to Programs, and click HP  
Precisionscan Pro. The software starts.  
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To crop or select an area for final scan  
Do one of the following:  
Cropping or selecting an area for  
final scan  
Move the cursor over the area you want and click.  
When the cursor looks like this:  
area you want and drag the cursor to the opposite corner to  
draw a rectangular selection area.  
, click on one corner of the  
Once a scanned image appears in the HP Precisionscan Pro software,  
you must select which area becomes the final scanned image by  
creating a selection area. When you create a selection area, a dotted  
selection border appears around the area:  
On the Edit menu, click Select All. The entire scanner bed,  
including blank areas, is selected.  
To change the selection area  
Click on a handle of the selection border and drag to change the  
selection area.  
selection  
border  
To move the selection border  
Move the cursor over the selection area. When the cursor looks like  
this:  
, click and drag the selection border to the new location.  
To remove the selection border  
Do one of the following:  
Press ESC.  
For information about the appearance of the cursor when it is over an  
area of the selection border, see "Context-sensitive cursors" on  
page 116.  
On the Edit menu, click Unselect All.  
Tip  
If you only want to look more closely at an area  
without changing what will be included in the final  
scan, see "Getting a closer look (zooming)" on  
page 43.  
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43  
Getting a closer look (zooming)  
Selecting output type  
Zoom in on the selection area to look at it more closely or make  
changes to it. Zoom out to view the entire preview image, or so you  
can select a different area of the image to view. Zooming in on the  
selection area before making changes or performing a final scan  
provides the best final results. The zoom commands are not available  
if you have not created a selection area.  
When Automatically Set Type is selected, the scanning software  
automatically chooses an output type based on the type of item you  
are scanning. However, you can change the output type yourself when  
you want. Choose the output type based on how you will use the final  
scanned image as well as the type of item you are scanning.  
Zooming in and out does not change which part of the image becomes  
the final scan, nor does it change the final output size (physical output  
dimensions). To change which part of the image becomes the final  
scanned image, see "Cropping or selecting an area for final scan" on  
page 42. To resize the image, see "Resizing (output dimensions)" on  
page 45.  
To select an output type  
1
Do one of the following:  
If it is not already selected, click Automatically Set Type on the  
Output Type menu, to allow the software to choose the best  
output type for this type of original item.  
To change the output type only for this scan, keep  
Automatically Set Type selected and select an output type you  
want from the Output Type menu. See "List of output types" on  
page 44.  
To zoom in  
After creating a selection area, do one of the following:  
On the View menu, click Zoom in.  
To change the output type for this scan and all other scans in  
this session, clear Automatically Set Type and select an output  
type you want from the Output Type menu. See "List of output  
types" on page 44.  
Click  
.
To zoom out  
Do one of the following:  
Tip  
For help choosing an output type, view the Guided  
On the View menu, click Zoom out to return to the original view of  
the image.  
Steps. If they are not already displayed, click  
step 3 “Confirm that the output type is what you  
want,” select Help Me Choose.  
. In  
Click  
.
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List of output types  
To reset output type  
On the Output Type menu, click Automatically Set Type. The  
software chooses the best output type based on the image inside the  
selection area.  
Use this output  
type  
For these uses  
Color photos or drawings with lots of shading to be:  
printed on a color printer.  
True Color  
(16.7 million  
colors)  
displayed on a color monitor set to millions of colors.  
displayed on the Web and saved in the .jpg or .png file  
format.  
Color photos or drawings with shading to be:  
printed to a color printer.  
256-Color  
(optimized palette)  
sent via e-mail.  
used in any way that requires a small file size.  
viewed on a computer screen.  
Color photos or drawings with shading to be printed to a  
B&W printer.  
Grayscale  
Grayscale  
B&W photos and drawings with shading to be used for any  
purpose.  
B&W drawings without shading to be placed in another  
program without resizing in the other program.  
Black & White  
Bitmap  
B&W drawings without shading to be resized in another  
program.  
Black & White  
Scalable  
Any image to be saved in .gif file format and displayed on the  
Web.  
256-Color (web  
palette)  
Text that needs to be editable in a word-processing program. Editable Text  
(OCR)  
Text that needs to be editable and graphics to be used.  
Text and Image  
Color drawings or logos without much shading and with a  
concentrated area of a single color. The image is to be used  
for any purpose.  
Spot Color (16-  
color)  
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45  
To resize an image  
Making optional adjustments,  
basic  
1
On the Tools menu, click Resize. The Resize dialog box opens.  
2
Do one of the following:  
If necessary, select a unit of measure in the Units field. In the  
Output Dimensions area, type a new value in the Width or  
Height field and press ENTER.  
These tools are needed most often, but using any of them is optional.  
Depending on the output type chosen, some tools will not be available.  
In the Scale field, select a scale percentage.  
Resizing (output dimensions)  
New values appear in the Scale, Width, and Height fields, but the  
selection area and the scanned image on screen remain the same.  
Resizing occurs when you complete the scan.  
You can resize the image before you do the final scan by changing the  
output dimensions. Resizing the scanned image to the actual  
dimensions you need before performing the final scan helps ensure  
the best image quality.  
3
If you want, click  
. This locks the output dimensions you  
defined so you can change the selection area without changing the  
output dimensions. When you change the selection border, the  
software resizes the border proportionally. The output dimensions  
remain the same.  
Tip  
If you need to resize images to fit in a file, such as a  
word-processing document, resize them here in the  
scanning software. Resizing images in the other  
program can cause them to be fuzzy or have jagged  
edges.  
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To reset resolution  
Changing resolution  
On the Tools menu, click Change Resolution. Then, click  
.
Resolution determines the amount of data in a scanned image. The  
scanning software chooses the optimal resolution based on the output  
type. This resolution generally does not need to change.  
Tip  
You can add the Change Resolution tool to the  
toolbar. See "To add Change Resolution and  
Sharpen tools to the toolbar" on page 114.  
If you do change the resolution, choose one no higher than the  
capabilities of the monitor or printer and one appropriate for the type of  
scanned image. For example, to print on a 600 dpi printer, choose 600  
for black and white bitmap images, but choose only 200 for color or  
grayscale images. These resolutions produce optimal quality while  
keeping file sizes small.  
Changing contrast  
Selecting higher resolutions for color images increases file size while  
not increasing quality. If you double the resolution, the file size  
quadruples. Large file sizes can prevent you from doing certain tasks,  
such as e-mailing, or can take up too much space on your computer.  
The contrast is controlled by the midtone, highlight, and shadow  
settings. See "Changing midtones" on page 50, "Changing highlights"  
on page 51, and "Changing shadows" on page 52.  
For help choosing a resolution based on the type of original item and  
destination, see "Tips for best image quality" on page 67.  
To change resolution  
1
On the Tools menu, click Change Resolution.  
2
Do one of the following:  
Select a value from the list.  
Type a value between 12 and 999,999 in the field and press  
ENTER.  
The resolution changes as soon as you select a value.  
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47  
Rotating an image  
Mirroring (reversing) an image  
You can rotate the image in 90-degree increments clockwise or  
counterclockwise. You might need to rotate the image if you placed the  
bottom of the item at the top of the scanner glass, or if the item was  
sideways. Items such as negatives in their template often scan  
sideways.  
You can mirror, or reverse, an image from side to side on the vertical  
axis. Mirroring an image allows you to see the elements of the image  
on the opposite side of their actual position. Mirroring can be  
particularly useful for items such as negatives that might be placed in  
their template backward and scanned in reverse.  
To rotate an image  
Do one of the following:  
To rotate an image clockwise: On the Tools menu, click Rotate  
right 90°. Or, click  
on the toolbar. Repeat to continue turning.  
To rotate an image counterclockwise: On the Tools menu, click  
Rotate left 90°. Or, click  
on the toolbar. Repeat to continue  
turning.  
Tip  
Do not rotate scanned images with the output types  
Editable Text, Text and Image, and Black & White  
Scalable. Rotating images with these output types  
results in a distorted image.  
To mirror (reverse) an image  
On the Tools menu, click Mirror. Repeat to return to the original  
layout.  
Tip  
Do not mirror scanned images with the output types  
Editable Text, Text and Image, and Black & White  
Scalable. Mirroring images with these output types  
results in a distorted image.  
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Sharpening an image  
Resetting all adjustments  
Increasing sharpening enhances detail in the image. The  
HP Precisionscan Pro software automatically selects the optimal  
sharpen level, but you can change it.  
You can reset images to the optimal (default) values the scanning  
software chose for the image. Optimal values are based on the output  
type selected. Resetting removes all adjustments you have made  
except the output type, zoom level, or the selection area.  
You might want to increase sharpening if the image looks fuzzy.  
Conversely, you might want to decrease sharpening if the original item  
has flaws or marks on it. Increasing sharpening, or increasing it too  
much, can accent the flaws and create undesirable patterns.  
To reset all adjustments  
Do one of the following:  
On the Edit menu, click Reset Tools.  
To sharpen an image  
On the toolbar, click  
.
1
On the Tools menu, click Sharpen.  
2
Select a sharpen level from the list. The viewer shows the effect of  
the changes on the image.  
To reset sharpen levels  
1
On the Tools menu, click Sharpen.  
2
Click  
.
Tip  
You can add the Sharpen tool to the toolbar. See  
"To add Change Resolution and Sharpen tools to  
the toolbar" on page 114.  
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Inverting the image  
Making optional adjustments,  
advanced  
Use the Invert command to convert white areas of an image to black  
and black to white. For color images, a color is converted to its  
complementary color. Generally, this command is useful for drawings  
and spot color images.  
These optional adjustments are ones that most people generally do  
not use or need, but some advanced users might want them for special  
effects or other needs. Depending on the output type chosen, some  
tools are not available.  
To invert the image  
On the Advanced menu, click Invert Colors. Repeat to reverse the  
colors again.  
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To lighten the image overall  
Changing midtones  
1
On the Advanced menu, click Adjust Exposure.  
The midtone setting lets you lighten or darken the middle values in an  
image. The range for the number in the Midtone field is 1.0 to 4.0.  
Moving toward 1.0 darkens the image. Moving toward 4.0 lightens the  
image.  
2
Do one of the following:  
Drag the Midtone slider to the right.  
Type a higher number in the Midtone field and press ENTER.  
Click the Up arrow next to the Midtone field.  
To adjust midtones for slides, negatives, or other transparent items,  
use "Adjusting midtones for slides or negatives" on page 81.  
To darken the image overall  
1
On the Advanced menu, click Adjust Exposure.  
Midtone set at 2.2  
(the default)  
Midtone set at 3.0  
2
Do one of the following:  
Drag the Midtone slider to the left.  
Type a lower number in the Midtone field and press ENTER.  
Click the Down arrow next to the Midtone field.  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, and shadow to the  
default settings for this scanned image. Clicking Auto also returns  
output levels to the defaults. See "Setting pixel output levels" on  
page 54.  
Tip  
If you are sharing the image with others who will be  
viewing it on a computer screen, the Midtone value  
of 2.2 is recommended because it is an average  
value that works with many different monitors.  
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51  
To increase detail in lighter areas  
Changing highlights  
1
On the Advanced menu, click Adjust Exposure.  
The highlight is the value in the image that is represented on the  
screen as white. All values lighter than the highlight also appear as  
white.  
2
Do one of the following:  
Drag the Highlight slider toward the right.  
Type a higher number in the Highlights field and press ENTER.  
Click the up arrow next to the Highlights field.  
The image has a default highlight setting. Selecting a higher number  
makes more of the lighter values distinct, which increases detail in light  
areas. Selecting a lower number makes fewer of the lighter values  
distinct, which reduces detail in the light areas.  
To decrease detail in lighter areas  
To adjust highlights for slides, negatives, or other transparent items,  
use "Adjusting highlights for slides or negatives" on page 82.  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
Drag the Highlight slider toward the left.  
Highlights set at 215  
Highlights set at 122  
Type a lower number in the Highlights field and press ENTER.  
Click the down arrow next to the Highlights field.  
To choose a value as the highlight value  
Click  
(white eyedropper). When the cursor changes to the  
eyedropper, move it over the area you want to be the highlight and  
click.  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, and shadow to the  
default settings for this scanned image. Clicking Auto also returns  
output levels to the defaults. See "Setting pixel output levels" on  
page 54.  
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To increase detail in darker areas  
Changing shadows  
1
On the Advanced menu, click Adjust Exposure.  
The shadow is the value in the image that is represented on the screen  
as black. All values darker than the shadow also appear as black.  
2
Do one of the following:  
Drag the Shadows slider toward the left.  
The image has a default shadows value. Selecting a lower number  
makes more of the darker values distinct, which increases detail in  
dark areas. Selecting a higher number makes fewer of the darker  
values distinct, which reduces detail in the dark areas.  
Type a lower number in the Shadows field and press ENTER.  
Click the down arrow next to the Shadows field.  
To adjust shadows for slides, negatives, or other transparent items,  
use "Adjusting shadows for slides or negatives" on page 82.  
To decrease detail in darker areas  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
Drag the Shadows slider toward the right.  
Shadows set at 10  
Shadows set at 3  
Type a higher number in the Shadows field and press ENTER.  
Click the up arrow next to the Shadows field.  
To select a value as the shadow value  
Click  
(black eyedropper). When the cursor changes to the  
eydropper, move it over the area you want to be the shadow and click.  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, and shadow to the  
default settings for this scanned image. Clicking Auto also returns  
output levels to the defaults. See "Setting pixel output levels" on  
page 54.  
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53  
To view and change clipped light (highlight) areas  
Checking for clipped areas  
1
On the Advanced menu, click Adjust Exposure.  
Click (Highlight Alarm). The light areas in the image that will  
print as white (no detail) appear black.  
The lightest or darkest areas of an image that will print without any  
detail in them are known as clipped areas. The lightest areas, or  
highlights, will print as the color of the paper (without ink or toner) and  
therefore will have no detail. The darkest areas, or shadows, will print  
saturated in the blackest color of ink or toner, and therefore will also  
have no detail.  
2
3
4
In the Highlights setting, click the Up arrow repeatedly until the  
clipped pixels disappear from the image. The result of the change  
can be seen.  
You can view and change clipped areas if you want those areas to  
contain detail when they print.  
Click  
again to turn the Highlight Alarm off.  
To view and change clipped dark (Shadow) areas  
1
On the Advanced menu, click Adjust Exposure.  
2
Click (Shadow Alarm). The darker areas in the image that will  
print as black (without detail) appear white.  
3
4
In the Shadow setting, click the Down arrow repeatedly until the  
clipped pixels disappear from the image. The result of the change  
can be seen.  
Click  
again to turn the Shadow Alarm off.  
Normal view  
View when  
Highlight  
Alarm  
View when  
Shadow  
Alarm  
selected  
selected  
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To change output levels  
Setting pixel output levels  
1
On the Advanced menu, click Adjust Exposure.  
The output levels setting lets you create interesting effects for scanned  
pictures. When you select this command, the Black and White output  
levels appear. By default, white is set to 255, and black is set to 0.  
2
Click the Output Levels check box. The dialog box expands to  
display the current White and Black output levels.  
3
To change the levels, do one of the following:  
Click one side of a slider.  
Decreasing the White output level makes the overall image darker.  
Increasing the Black output level makes the image more faded.  
Changing the White output level value to 0 and the Black output level  
value to 255 inverts the colors in the image.  
Type a different number in the White or Black field and press  
ENTER.  
To change the ranges for the numbers in the White and Black fields,  
see the Controls tab of "Setting preferences" on page 68.  
Click the Up or Down arrow next to the White field or Black  
field.  
The result of the changes to output levels can be seen in the preview  
area.  
Tip  
To use an image as a light background for dark text,  
such as for an overhead transparency, increase the  
Black output level until the image is as faint as you  
want.  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, shadow, and output  
levels to the default settings for this scanned image.  
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Viewing RGB values and pixels  
You can view the RGB values and pixel color for any spot in a color or  
grayscale image using the RGB meter.  
To view the RGB values and pixel color for slides, negatives, or other  
transparent items, use "Viewing RGB values and pixel color" on  
page 83.  
To view the RGB values and pixels  
1
2
3
On the Advanced menu, click Adjust Exposure.  
Click or  
.
Move the pointer over the image. The RGB values and pixel color  
appear in the RGB meter.  
RGB  
values  
Pixel  
color  
Note:  
Do not click while the eyedropper pointer is over the  
image unless you want to change the setting for  
highlight or shadow.  
4
Click the same eyedropper button again. The RGB meter dims and  
the cursor returns to normal.  
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About the histogram  
Changing the hue  
The histogram is a graph of the distribution of pixels in the selection  
area. The magenta line represents the current setting for shadow. The  
red line represents the current setting for highlight. The midtone setting  
is not represented.  
Color in an image consists of its hue and the saturation. Hue refers to  
the overall color cast of the image.  
The software sets the hue for an image, but you can change it. You  
might want to change it if the image has too much of one color, or if  
you want to create a special effect.  
To change the hue  
Highlight  
Shadow  
1
On the Advanced menu, click Adjust Color.  
2
Change the overall color of the  
image by doing one of the following  
on the color wheel:  
Indicator circle  
Arrows  
Drag the indicator circle to a new  
area.  
The turquoise line appears in the histogram when either eyedropper  
cursor is positioned over the image. This line shows you where in the  
histogram the pixels in that area of the image occur.  
Click the arrow for a color on the  
outer edge of the wheel.  
The result of the change can be seen in  
the image.  
Where pixels in the  
image under the  
eyedropper fall  
Tip  
If the image has too much of one color, move the  
indicator circle away from that color.  
The histogram represents pixel distribution in the preview image, not in  
the final scanned image. Changing the selection area changes the  
histogram. Changing the setting for highlight or shadow does not  
change the histogram.  
To return to the default settings  
1
On the Advanced menu, click Adjust Color.  
2
Click Auto to return to the default hue and saturation settings for  
this scanned image.  
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To decrease saturation  
Changing the saturation  
1
On the Advanced menu, click Adjust Color.  
Color in an image consists of its hue and the saturation. Saturation  
refers to the intensity of the colors.  
2
Make colors less vivid by doing one of the following:  
Click to the left of the slider.  
The software sets the saturation for an image, but you can change it.  
You might want to change it to make colors in the image more or less  
vivid, or to create a special effect. The range in the Saturation field is  
0 to 150.  
Type a lower number in the Saturation field and press ENTER.  
Click the Down arrow next to the Saturation field.  
To return to the default settings  
To increase saturation  
1
On the Advanced menu, click Adjust Color.  
1
On the Advanced menu, click Adjust Color.  
2
Click Auto to return to the default hue and saturation settings for  
2
Make colors more vivid by doing one of the following:  
this scanned image.  
Click to the right of the slider.  
Type a higher number in the Saturation field and press ENTER.  
Click the Up arrow next to the Saturation field.  
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To change black and white threshold  
Changing the black and white threshold  
1
Make sure that Black & White Bitmap is selected on the Output  
Type menu. The selection should have a dot beside it.  
Changing black and white threshold only applies to images using the  
Black & White Bitmap output type. The threshold is a value in the  
image that represents the border between black and white. All values  
in the image that are lighter than the threshold appear as white, and all  
values darker appear as black.  
2
3
On the Advanced menu, click Adjust Black & White.  
Do one of the following:  
Drag the slider.  
The image has a default threshold value. Choosing a number closer to  
zero makes more values appear as white. Choosing a higher number  
makes more values appear as black.  
Type a new value in the field and press ENTER.  
Click the Up or Down arrow next to the field.  
To reset black and white threshold  
1
On the Advanced menu, click Adjust Black & White.  
Threshold at 127  
(the default for this image)  
2
Click Auto.  
Threshold at 45  
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To set which colors become black or white in black & white bitmaps  
Setting which colors become black or white  
in black & white bitmaps  
1
Make sure that Black & White Bitmap is selected on the Output  
Type menu. The selection should have a dot beside it.  
This procedure only applies to color images that will be using the Black  
& White Bitmap output type. It allows you to create special effects, or to  
correct for originals on colored paper.  
2
3
On the Advanced menu, click Adjust Black & White.  
Select a color channel from the Scan using channel list.  
Choose Red to change the red in the image to white. Green and  
blue become black. Useful for originals printed on pink or red  
paper.  
Images consist of pixels. In color images, each pixel has a varying  
amount of Red, Green, or Blue to create its specific color. You can  
determine whether the Red, Green, or Blue in each pixel turns to black  
or white in the final scanned image.  
Choose Green to change the green in the image to white. Red  
and blue become black. Useful for originals printed on green  
paper.  
Choose Blue to change the blue in the image to white. Red and  
green become black. Useful for originals printed on blue paper.  
Choose NTSC Gray to convert light shades of all colors to white  
and dark shades of all colors to black. (No one color becomes all  
white or all black.) Colors are converted to gray at a ratio of 30%  
red, 59% green, and 11% blue.  
To reset to the default colors  
1
Make sure that Black & White Bitmap is selected on the Output  
Type menu. The selection should have a checkmark beside it.  
2
3
On the Advanced menu, click Adjust Black & White.  
Choose NTSC Gray from the Scan using channel list.  
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Descreening images  
Resetting all adjustments  
Use the Descreen command to reduce undesirable patterns in printed  
items you are scanning. An example of an undesirable pattern is a  
moiré pattern, or the circles that often appear on pictures printed in  
newspapers.  
You can reset images to the optimal (default) values the scanning  
software chose for the image. Optimal values are based on the output  
type selected. Resetting removes all adjustments you have made  
except the output type, zoom level, or the selection area.  
Note that scanning takes longer when this command is selected. Use  
Descreen only when you see undesirable patterns on the scan of a  
printed original. When Descreen is turned on or off, a new preview  
scan starts and image adjustments are reset.  
To reset all adjustments  
Do one of the following:  
On the Edit menu, click Reset Tools.  
On the toolbar, click  
.
To descreen images  
On the Advanced menu, click Descreen. Select the option again to  
turn it off.  
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Sending to a program  
Completing the final scan  
Once you finish viewing and changing the scanned image, you can  
perform a final scan and send it directly to a program such as e-mail. If  
the program you want is not available, save the image as a file and  
insert it into the destination program as you normally would.  
When you finish making changes, you need to complete the final scan  
by doing one of these tasks:  
"Sending to a program" on page 61.  
"Returning the image to a TWAIN program" on page 62.  
"Saving to a file" on page 62.  
Tip  
If you send text to Word or another word-processing  
program and the text appears inside a frame you do  
not want, double-click the frame border and click  
Remove Frame or a similar command in the word-  
processing program. To prevent this from  
happening in the future, see "Setting preferences"  
on page 68.  
"Printing" on page 64.  
"Placing a scan on a website" on page 64.  
"Setting the scanned image as wallpaper" on page 65.  
"Copying and pasting into another program" on page 65.  
"Dragging-and-dropping into another program" on page 65.  
To send to a program  
"Dragging-and-dropping to the Windows Desktop or a folder" on  
page 66.  
1
Do one of the following:  
"Scanning to CD" on page 66.  
On the Scan menu, click Scan To.  
On the toolbar or the Guided Steps (if visible), click  
.
When you do any of these procedures, the scanner performs a final  
scan including your changes before sending it to the program or printer  
you choose, copying the image, or completing any other function.  
2
3
Choose a program from the list and click Scan.  
If the program you select accepts multipage files, you might be  
asked if you have more pages to scan to this file. Do one of the  
following:  
Images are not automatically saved as files if you print them, send  
them to a another program, or copy and paste them into a file in  
another program. To use the scanned image again, be sure to save it.  
See "Saving to a file" on page 62.  
If this is a one-page item, click Done.  
If there are more pages of this item, load the next page in the  
scanner and click Scan on the computer. Repeat until all pages  
are scanned. Then, click Done.  
The destination program opens and displays the scanned image.  
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Returning the image to a TWAIN program  
Saving to a file  
If you started the scan from a TWAIN-compliant program, you can  
perform a final scan and return the image to that program using this  
procedure. For more information about scanning using TWAIN, see  
"Scanning from other programs (TWAIN)" on page 71.  
Save scanned images as files when you want to use the images again  
later. For help deciding on which file type to use, see "List of file types"  
on page 63, or see "Tips for best image quality" on page 67. For  
definitions of File types, see the "Glossary" on page 117.  
To return the image to a TWAIN program  
Do one of the following:  
To save to a file  
1
Do one of the following:  
On the Scan menu, click Save As.  
On the Scan menu, click Return Image to.  
On the toolbar or the Guided Steps (if visible), click  
.
On the toolbar or the Guided Steps (if visible), click  
.
2
3
4
Select a file type. See "List of file types" on page 63.  
Note: You can also complete a final scan using WIA. See  
Select a name and location for the file and click OK.  
"Scanning from other programs (WIA)" on page 72.  
If the Options button is available, more options are available for  
this file type. Click Options, change any options you want, and  
click OK.  
The file type you need depends on how you will use the file. And, some  
file types are not available when certain output types are selected.  
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TIFF (.tif). Usually created by scanners, TIFF files are widely  
accepted by programs that work with photographs and other  
images. A TIFF file is a bitmapped graphic (also called a raster  
graphic) and can be any resolution. TIFF image files can be used  
on multiple platforms.  
List of file types  
Image file formats  
Bitmap (.bmp). Often a good choice because Windows itself and  
most Windows programs accept the .bmp file type.  
FlashPix (.fpx). A FlashPix file contains a complete image plus  
several lower resolution copies of that image. The advantage of the  
FlashPix file format over other file formats is that a program can  
automatically select the best resolution for a particular job to make  
editing and using images faster and easier. Cannot be used with  
256-color output types.  
TIFF compressed (.tif). TIFF compressed files for images are  
smaller than standard TIFF files.  
PCX image (.pcx). The PCX file format is for images used in  
Windows programs such as PC Paintbrush and Paint.  
Windows Metafile (.wmf). The Microsoft Windows Metafile file  
format is used for scalable (vector) images in Windows programs.  
It is only available for images using the Black & White Scalable  
(vector) output type.  
GIF (.gif). GIF is a compressed file format suitable for an image  
that will be used on the Web or on multiple platforms. You can save  
your GIF file as an interlaced GIF. Cannot be used with True Color  
output type.  
Text or text-and-image file formats  
JPEG (.jpg). JPEG is a compressed file format for images. Its  
strengths are small file sizes and speed. The trade-off for these  
advantages, though, is reduced image quality. Because each time  
an image is compressed with JPEG it loses a little of the image  
data, avoid compressing a file with JPEG more than once. JPEG is  
an appropriate file format for an image that will be used on the Web  
or on multiple platforms.  
HTML (.htm). HTML is useful for text and graphics that will be  
viewed on the World Wide Web. When this format is selected for a  
scanned image containing both text and images, the text is  
converted to editable text and is saved as HTML, and the graphics  
are saved as GIF or JPEG files.  
PDF (.pdf). PDF is a format useful for text, photos, and drawings.  
Use Adobe Acrobat Reader to view .pdf files. If no changes need to  
be made to the file, this file type is useful for sharing (as through  
e-mail) and filing because of its generally small file size.  
You can save your JPEG file as a progressive JPEG. When used  
on a Web page, a progressive JPEG is initially sent as just every  
other line, with the remaining lines sent immediately after. This  
allows a (somewhat blurry) image to display sooner. Most people  
prefer this. JPEG can be used only with True Color and Grayscale  
output types.  
Rich Text (.rtf). The .rtf format can be used with a page that  
contains text or text and pictures. The formatting of text in an .rtf file  
can usually be retained and then interpreted by other programs.  
Text (.txt). Use .txt file format for saving only the text in the  
selection area and when you are using the Editable Text (OCR)  
output type. Text will be editable, unformatted, ASCII text.  
PNG (.png). A compressed image file format that might replace  
GIF. Like GIF, PNG uses non-lossy compression, which means all  
the visual data is saved and restored when the file is  
decompressed. Unlike GIF, PNG can be used with the True Color  
output type, as well as grayscale ones.  
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Printing  
Placing a scan on a website  
The selection area is the part of the image that prints. If there is no  
selection border, the contents of the entire scanner bed, including  
blank areas, print.  
Share photos with other people by scanning directly to the Web.  
People you know can view the photos and other items by visiting your  
website, which will have an address you can give them.  
The Print command is disabled if one of these output types is  
selected: Editable Text (OCR), Text and Image, or Black and White  
Bitmap Scalable. To print, you must select a different output type.  
Tip  
If you want to place a scan on a site other than an  
HP Share-to-Web website, save the scanned image  
as a file and then place the file on the site as you  
normally do.  
Printing does not save the image to the computer. Save the scanned  
image to a file to use the image later.  
To print  
To place a scan on a website  
1
2
Do one of the following:  
1
Do one of the following:  
On the Scan menu, click Print.  
On the Scan menu, click Scan To.  
On the toolbar, or the Guided Steps (if visible), click  
.
On the toolbar, or the Guided Steps (if visible), click  
.
In the Print dialog box, select the options you want and click OK.  
2
3
Select HP Share-to-Web from the list and click Scan.  
Follow the instructions on the screen to finish posting the scanned  
image to the website.  
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Setting the scanned image as wallpaper  
Dragging-and-dropping into another  
program  
When you choose this command, the software performs the final scan  
and uses the results as the wallpaper on your Windows Desktop.  
Right-click on the scanned image and click Set as Wallpaper.  
You can drag-and-drop a scanned image into another program if that  
program supports drag-and-drop. The cursor turns to a if you try to  
drop a scanned image into a program that does not support drag-and-  
drop, or if you drag the image over a program or area that does not  
support drag-and-drop.  
To change to a different wallpaper, right-click on the Windows Desktop  
and click Properties.  
Copying and pasting into another program  
To drag-and-drop into another program  
1
2
3
Open a file in the destination program. Make sure you can see both  
the destination program and the HP Precisionscan Pro software.  
You can copy the scanned image to the Clipboard and then paste it  
into a file in the destination program. After the image is pasted, it  
becomes a part of the file.  
In the HP Precisionscan Pro software, place the cursor over the  
scanned image.  
To copy and paste into another program  
Click inside the selection area and drag to the location in the  
destination program. Then, release the mouse button. Wait for the  
scanner to perform a final scan of the image.  
1
In the HP Precisionscan Pro software, do one of the following:  
On the Edit menu, click Copy.  
On the toolbar, click  
.
2
3
In the destination program, place the cursor where you want to  
insert the scanned image and click.  
Choose the Paste command in the program.  
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Dragging-and-dropping to the Windows  
Desktop or a folder  
Scanning to CD  
The Scan to CD function is a quick, convenient way to scan and save  
scanned items to a rewritable CD. This feature is a helpful shortcut for  
people who frequently archive or store scans on CDs. To scan to a  
CD, you must have CD-writer hardware installed and have a rewritable  
CD available.  
Scanned images you drag-and-drop to the Windows Desktop or a  
folder in Windows Explorer become a bitmap file. The bitmap file is  
given a generic name such as “scan.bmp.” Subsequent images  
scanned to the Desktop or that folder replace the current one.  
Therefore, if you want to save a scanned image, rename it before you  
drag-and-drop another image to that location.  
To scan to CD  
1
Start a new scan, and make any adjustments you want in using the  
scanning software.  
To drag-and-drop to the Windows Desktop or a folder  
1
Make sure you can see both the HP Precisionscan Pro software  
and the Desktop or the folder you want in Windows Explorer.  
2
In the HP Precisionscan Pro software, do one of the following:  
On the Scan menu, click Scan to CD.On the toolbar, click  
2
In the HP Precisionscan Pro software, place the cursor over the  
scanned image.  
(Scan to CD).  
A Save As dialog appears.  
3
4
Press CTRL and click over the selection area.  
3
If a CD-writer drive is installed, this drive is automatically listed at  
the top of the dialog. If you have created folders on your CD to  
organize images, select the desired folder in which to save the  
scan.  
While holding down the mouse button, drag the scanned image to  
the Desktop or folder and release the mouse button. Wait until the  
scanner performs the final scan.  
4
5
Type in a file name.  
In the Save As Type list, select the file type. To change the file  
type, select a different file type in the drop-down list.  
6
Click Save.  
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Tips for best image quality  
Other features and tips  
Output type, resolution, file type, and values for other controls  
determine image quality and file size.  
In this section, you can find information about:  
When you first scan an item, the scanner chooses the defaults for  
output type and resolution, and you do not need to change them. If you  
want to change these settings or want help choosing a file type, see:  
Which settings to use to get the best image quality. (See "Tips for  
best image quality" on page 67.)  
How to save a group of settings and use them with future scans  
when you select them. (See "Saving settings" on page 68.)  
"To select an output type" on page 43.  
"Changing resolution" on page 46.  
"List of file types" on page 63.  
How to change the default settings the scanner uses to scan all  
items. (See "Setting preferences" on page 68.)  
How to start scanning from programs compliant with TWAIN. (See  
"Scanning from other programs (TWAIN)" on page 71.)  
How to scan using Windows Imaging Application (WIA). (See  
"Scanning from other programs (WIA)" on page 72.)  
Tip  
Tip  
For help choosing an output type, view the Guided  
Steps. If they are not already displayed, click  
step 3 “Confirm that the output type is what you  
want,” select Help Me Choose from the drop-down  
list.  
. In  
How to make scanned text editable. (See "What to expect from  
OCR programs" on page 73.)  
For any image that will be printed, choose TIFF  
compressed as the file type to reduce the file size  
while maintaining quality. Also, many different  
programs recognize this file type.  
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Saving settings  
Setting preferences  
You can save and name a group of settings that you frequently use for  
a particular purpose and apply them to items you scan in the future.  
For example, if you routinely e-mail pictures to someone, you can save  
the settings including the output type, resolution, and dimensions that  
you always use. The settings are automatically applied when you scan  
a picture and choose the group of settings.  
The preferences are the default settings for all scans performed. To  
change a setting only for the item currently being scanned see "Making  
optional adjustments, basic" on page 45 and "Making optional  
adjustments, advanced" on page 49.  
To set scanning preferences  
Saved settings override the default settings and any changes you  
made up to that point. Any changes you make after that point are  
preserved.  
1
2
3
On the Scan menu, click Preferences.  
Click the tab you want.  
Change any settings you want. See the next sections for  
descriptions of options on tabs.  
To save settings  
4
When finished, click OK.  
1
Make sure the scanned image whose settings you want to save is  
in the preview window and that you have adjusted any settings for  
the image.  
2
3
On the Scan menu, point to Settings, and click Save. The settings  
for the current scanned image appear.  
In the drop-down list at the bottom, type a name for these settings  
and click Save.  
To use settings  
1
2
3
Scan an item to the HP Precisionscan Pro software.  
On the Scan menu, point to Settings, and click Load.  
Select the group of settings you want from the list at the bottom  
and click Load.  
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Extend lamp time out  
Scanner tab options  
When selected, this setting keeps the scanner lamp and the XPA light  
source (if it is connected) turned on beyond the default time out. This  
feature provides the following benefits:  
The Scanner tab of the Preferences dialog box controls these  
options.  
Preview scan when the Scan To button is pushed  
reduces scanning time by eliminating the lamp warm up that is  
typically required between scans  
When selected, a preview of the scan appears when you press the  
Scan To button on the scanner. When cleared, the software starts, but  
the scanner does not scan. You will start a scan from the HP  
Precisionscan Pro software.  
keeps the XPA light source on beyond the default time out so  
you can use it as a light table for viewing 35 mm slides  
When cleared, the scanner lamp and the XPA light source (if  
connected) time out and turn off after a period of inactivity.  
Best Quality Scaling  
When selected, the highest quality scaling is applied to the final scan.  
When cleared, normal quality scaling is applied, making scanning  
faster.  
Best Quality Sharpening  
When selected, the highest quality sharpening is applied to the final  
scan. When cleared, normal quality sharpening is applied, making  
scanning faster.  
Maximum Pixel Depth  
When selected, the largest pixel bit depth is acquired from the scanner  
to produce the highest quality image. When cleared, less image data is  
processed, making scanning faster.  
Noise Reduction  
When selected, reduces the noise in the image caused by the scanner.  
When cleared, noise reduction is not applied, making scanning faster.  
Enable Scan Another Page Dialog  
When selected, a dialog box appears during final scanning that asks  
you if there are more pages of this item to scan. When cleared, the  
scanner assumes each job is only one page. Applies only to .pdf, .txt,  
.rtf, and .html formats.  
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Selection Area tab options  
Resolution tab options  
The Selection Area tab controls the following preferences.  
The Resolution tab controls the default resolution values available  
when you select Change Resolution on the Tools menu.  
Automatically create selection area after a mouse click  
Default values are already set, but you can add custom resolution  
values or delete values. Two resolutions that do not appear here, 200  
dpi and 300 dpi, do appear in the Change Resolution dialog box.  
These values cannot be deleted because they are the recommended  
values for photos and black and white images.  
When selected, a selection area will be created around an area on  
which you click with the cursor.  
Automatically set the Output Type after selection  
When selected, the software automatically determines the output type  
of the area inside the selection border.  
The range of resolution is 12 to 999,999. Click Add to add a value. Or,  
select a value and click Delete to delete that value.  
Automatically adjust exposure after selection  
When selected, the scanning software automatically changes the  
values in the Adjust Exposure or Adjust Black and White dialogs to  
the optimal values each time you create a new selection area. Values  
for an image do not change if you adjust the selection area while the  
Adjust Exposure or Adjust Black and White dialog box is  
open.When cleared, the scanning software does not automatically  
reset the controls in these two tools.  
Text tab options  
The Text tab of the Preferences dialog box controls the following  
preferences related to text output from the optical character  
recognition (OCR) program.  
Text Output (format)  
Framed text places the text from the page into frames and  
attempts to recreate the page formatting as closely as possible to  
the original. The program into which the text is placed must support  
this type of option.  
Automatically adjust color after selection  
When selected, the scanning software automatically changes the  
values in the Adjust Color dialog to the optimal values each time you  
create a new selection area. Values never change if you create a  
different selection area while the Adjust Color dialog box is open.  
Flowed text eliminates column and other formatting and inserts  
any images in the text as closely as possible to where they were in  
the original. Flowed text is easier to edit.  
When cleared, the scanning software does not automatically reset the  
controls.  
Current OCR Language  
Allows you to choose the language the OCR program uses to check  
words it is processing in the item.  
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Controls tab options  
The Controls tab of the Preferences dialog box controls the control  
range readout to use for scanning.  
Scanning from other programs (TWAIN)  
You can bring an image directly into an open file in one of your  
programs if the program is TWAIN-compliant. Generally, the program  
is compliant if it has a command such as “Acquire,” “Scan,” or “Import  
New Object.” If you are unsure if the program is compliant or you do  
not know what the command is called, see the documentation for the  
program.  
The control range sets the amount of tonal resolution per color  
available for correction in the Adjust Exposure command and Adjust  
Black & White command. Using a larger number of bits for the control  
range results in greater control of compensation for exposure or  
threshold correction.  
When scanning from within a TWAIN-compliant program, the HP  
Precisionscan Pro software may start if the TWAIN-program allows it. If  
the HP Precisionscan Pro software starts, you can make changes to  
the image as you normally would. If not, the image returns to the  
TWAIN-program immediately.  
Choose one of these options:  
8-bit readout (0-255) — sets the controls to use 8 bits of tonal  
resolution per color  
10-bit readout (0-1023) — sets the controls to use 10 bits of tonal  
resolution per color  
12-bit readout (0-4095) — sets the controls to use 12 bits of tonal  
resolution per color  
Tip  
If your program is not TWAIN-compliant, you can try  
to copy and paste or drag-and-drop the image into  
the program. Or, save the image as a file and then  
place the file in the program.  
16-bit readout (0-65535) — sets the controls to use 16 bits of tonal  
resolution per color  
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To scan from other programs (TWAIN)  
Scanning from other programs (WIA)  
1
2
Start a scan from within the other program by choosing the  
Acquire (or similar) command.  
(For Windows Me only) Windows Imaging Application (WIA) is another  
way to scan an image directly into an application in which you are  
working, such as Microsoft Word. With WIA, you are using Microsoft  
software to scan.  
If the HP Precisionscan Pro software opens and displays the  
preview image, create a selection area. You can crop the scan (if  
necessary), select the output type, and make optional adjustments  
as you normally would. See the appropriate sections in this chapter  
for instructions.  
Generally, a program is WIA-compliant if it has a command such as  
Picture/From Scanner or Camera on the Insert or the File menu. If  
you are unsure whether the program is compliant or you do not know  
what the scan command is called, see the documentation for the WIA  
program.  
3
When finished making changes to the scanned image, do one of  
the following to perform a final scan and place it in the program  
from which you started scanning:  
On the Scan menu, click Return Image to.  
To scan from other programs (WIA)  
Click  
.
1
2
3
On the Insert menu, point to Picture and then click From Scanner  
or Camera.  
The image appears in the open program. You might have to reposition  
the image.  
If you have more than one scanner or camera connected, select  
the scanner you want to use under Device.  
If the image does not appear, the TWAIN-compliant program might not  
accept the resolution or output type you selected. Rescan the image  
using the default settings the software sets for the image.  
Select the quality you want for your scan. Click Web Quality if you  
want a lower resolution so your picture can be viewed on the  
screen. Click Print Quality if you want a higher resolution for  
printing the picture.  
4
Click Insert to scan the picture and place it into the document  
using predefined settings.  
For more information, see the documentation for the WIA-compliant  
program.  
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Scanning from HP Precisionscan Pro  
73  
What to expect from OCR programs  
Optical character recognition programs convert some text more  
accurately than other text. Because OCR technology is never perfect,  
proofread all converted text carefully to ensure the characters have  
been correctly interpreted.  
These types of text convert most accurately:  
text in standard fonts  
text in 9-point font or larger  
crisp, clear text  
black text on a white background  
These types of text might convert less accurately:  
text close to non-text elements, such as bullets, lines, or graphics  
text in spreadsheets, tables, or forms  
letters that have gaps, that “bleed” along their edges, or that touch  
other letters  
underlined text  
text on colored paper  
Handwriting cannot be converted.  
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Scanning from HP Precisionscan Pro  
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75  
Using accessories  
Some scanners support using the HP Scanjet Automatic Document  
Feeder (ADF) and the HP Scanjet Transparency Adapter (XPA) for  
scanning slides and negatives. (Some models only, see the "Front  
panel and accessories comparisons" on page 3.)  
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Using accessories  
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2
Adjust the paper guides to center the stack.  
Scanning from the ADF  
You can scan multiple-page items quickly and easily using the ADF.  
When you use the ADF, you can scan to the HP Precisionscan Pro  
software or other destinations. For instructions about setting up the  
ADF, see the Setup and Support Guide. For information about  
preparing items for the ADF, see "Items for the ADF" on page 16.  
To scan from the ADF  
1
Place a stack of similarly sized originals in the document input tray,  
face up with the first page on top.  
3
Do one of the following:  
Start the HP Precisionscan Pro software and follow the  
directions on the computer screen.  
Press a button on the front of the scanner.  
If you start the scan from the HP Precisionscan Pro software or  
scan to the HP Precisionscan Pro software using the Scan To  
button (  
):  
a The ADF Scan dialog box opens and displays the current  
output type, resolution, and page size, which you can change.  
Or, you can click Load Settings and choose settings you have  
preset.  
b To scan the item to a file, click Scan. Or, to scan directly to a  
destination, click Scan To, select a destination, and click Scan.  
If you start the scan from any scanner button except the Scan To  
button, follow the directions on the screen to complete the scan.  
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Using accessories  
77  
Scanning slides  
Scanning from the XPA  
To scan standard 35 mm slides, use the XPA light source and the  
You can scan 35 mm slides or negatives using the XPA.  
positioning plate. When scanning fewer than three slides, you also  
need the slide light shield.  
Tip  
Do not use the XPA to scan a letter-size item, such  
as a presentation transparency. Place the  
transparent item on the scanner glass, place a white  
piece of paper on top, and scan as you normally  
would using the Scanner Glass command on the  
Scan menu.  
To scan slides  
1
With the XPA light source connected to its port on the scanner,  
restart the software.  
2
Place the positioning plate on the scanner glass so the arrow is in  
the upper right-hand corner. Push the positioning plate toward the  
top right corner.  
See the Setup and Support Guide for information about installing the  
XPA.  
See "Items for the XPA" on page 16 for information about preparing  
items for the XPA.  
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Using accessories  
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3
Slide up to three slides into the slide holder on the bottom side of  
the XPA light source. Slides should be right-side facing you.  
6
7
8
From the HP Precisionscan Pro software, click the Scan menu,  
and select XPA (Slides).  
Before making any changes, see "Making optional adjustments for  
slides or negatives" on page 81.  
When you have finished using the XPA light source, on the Scan  
menu, click Scanner Glass. Disconnect the XPA light source if you  
want.  
Tip  
The XPA light source also functions as a light table  
for viewing 35 mm slides. Insert slides as shown  
above.  
To keep the XPA light source on beyond the default  
period, select the Extend lamp time out setting in  
the HP Precisionscan Pro software. See "Setting  
preferences" on page 68.  
4
5
If you are scanning fewer than three slides, insert the slide light  
shield after you load your last slide.  
Place the XPA light source into the positioning plate with slides  
facing down and the HP logo facing you.  
HP logo here  
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Using accessories  
79  
3
Slide the strip of negatives into the negative holder. If the negative  
strip curves, the curve should be facing out toward you.  
Scanning negatives  
To scan 35 mm negatives, use the XPA light source, the positioning  
plate, and the negative holder. When scanning fewer than four  
negative frames, you also need the negative light shield.  
CAUTION  
Negatives are easily damaged. Touch them only on  
the edges.  
To scan negatives  
1
With the XPA light source connected to its port on the scanner,  
restart the software.  
2
Place the positioning plate on the scanner glass so the arrow is in  
the upper right-hand corner. Push the positioning plate toward the  
top right corner.  
4
5
If you are scanning a strip of negatives with fewer than four frames,  
insert the negative light shield after the negative strip. See the icon  
on the negative holder for assistance.  
Slide the negative holder into the slide holder on the bottom side of  
the XPA light source.  
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6
Place the XPA light source into the positioning plate with negatives  
facing down and the HP logo facing you.  
HP logo here  
7
8
9
From the HP Precisionscan Pro software, click the Scan menu,  
and select XPA (Negatives).  
Before making changes, see "Making optional adjustments for  
slides or negatives" on page 81.  
When finished using the XPA light source, on the Scan menu, click  
Scanner Glass. Disconnect the XPA light source if you want.  
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Using accessories  
81  
Adjusting midtones for slides or negatives  
Making optional adjustments for  
slides or negatives  
You can adjust the overall lightness or darkness of the scanned image  
using the midtone setting. The range for the number in the Midtone  
field is -100 to 100.  
You can make optional adjustments to slides or negatives scanned  
using the XPA. Before deciding to make adjustments, create a  
selection area around one slide or negative so the software exposes it  
correctly. See "Cropping or selecting an area for final scan" on  
page 42.  
To lighten slides or negatives overall  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
If you choose to make adjustments to the image after you create a  
selection area, make most of them as you normally would, except for  
the following adjustments:  
Drag the Midtone slider to the right.  
Type a higher number in the Midtone field and press ENTER.  
Midtone. See "Adjusting midtones for slides or negatives" on  
page 81.  
To darken slides or negatives overall  
Highlight. See "Adjusting highlights for slides or negatives" on  
page 82.  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
Shadow. See "Adjusting shadows for slides or negatives" on  
page 82.  
Drag the Midtone slider to the left.  
Type a lower number in the Midtone field and press ENTER.  
color" on page 83.  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, and shadow settings to  
the defaults for this slide or negative.  
Tip  
Tip  
See "Making optional adjustments, basic" on  
page 45 and "Making optional adjustments,  
advanced" on page 49 to make all adjustments  
except the ones mentioned above.  
To enlarge a slide or negative, see "Resizing  
(output dimensions)" on page 45.  
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Adjusting highlights for slides or negatives  
Adjusting shadows for slides or negatives  
You can adjust highlights to lighten or darken the light areas. The  
You can adjust shadows to lighten or darken the dark areas. The range  
range for the number in the Highlights field is -100 to 100.  
for the number in the Shadows field is -100 to 100.  
To lighten lighter areas  
To lighten darker areas  
1
On the Advanced menu, click Adjust Exposure.  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
2
Do one of the following:  
Drag the Highlight slider to the right.  
Drag the Shadow slider to the right.  
Type a higher number in the Highlights field and press ENTER.  
Type a higher number in the Shadows field and press ENTER.  
To darken lighter areas  
To darken darker areas  
1
On the Advanced menu, click Adjust Exposure.  
1
On the Advanced menu, click Adjust Exposure.  
2
Do one of the following:  
2
Do one of the following:  
Drag the Highlight slider to the left.  
Drag the Shadow slider to the left.  
Type a lower number in the Highlights field and press ENTER.  
Type a lower number in the Shadows field and press ENTER.  
To return to the default settings  
To return to the default settings  
1
On the Advanced menu, click Adjust Exposure.  
1
On the Advanced menu, click Adjust Exposure.  
2
Click Auto to return the midtone, highlight, and shadow settings to  
2
Click Auto to return the midtone, highlight, and shadow settings to  
the defaults for this slide or negative.  
the defaults for this slide or negative.  
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Using accessories  
83  
Viewing RGB values and pixel color  
You can view the RGB values and pixel color for any spot in an image,  
color or grayscale, using the RGB Meter.  
To view RGB values and pixel color  
1
2
3
On the Advanced menu, click Adjust Exposure.  
Click . The cursor changes to an eyedropper.  
Move the cursor over the area in the item for which you want to see  
the values. The values appear in the RGB area. A line appears in  
the histogram to show you where those pixels occur.  
4
When finished, click  
again.  
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85  
This section provides information for:  
Checking the basics  
Solving issues that might occur while using the scanner or  
HP scanning software, or issues with the appearance of scanned  
images. Start with "Checking the basics" on page 85.  
If the scanner is not working, always perform these actions first.  
Check that the power cable is securely connected between the  
scanner and a live electrical outlet or surge protector.  
Clearing jams from the ADF. See "Clearing jams from the ADF" on  
page 102.  
If the power cable is connected to a surge protector, make sure the  
surge protector is plugged into an outlet and turned on.  
Cleaning and maintaining the scanner and accessories. See  
"Cleaning and maintaining" on page 105.  
Check that the interface cable is securely connected between the  
scanner and the computer.  
See the Setup and Support Guide for installation and troubleshooting  
information.  
Make sure the scanner is unlocked. Move the lock to the unlocked  
position. (Some models only, see "Front panel and accessories  
comparisons" on page 3.)  
Disconnect the power cable from the scanner and turn off the  
computer. After 30 seconds, reconnect the power cable to the  
scanner and then turn on the computer, in that order.  
If a program has frozen, close it. Press CTRL+ALT+DELETE to open  
Close Programs or Task Manager. Select any program listed as  
Not Responding and click End Task.  
If these steps did not resolve the issue, see "Starting troubleshooting"  
on page 86.  
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I am having an issue with the HP Scanjet Transparency Adapter  
(XPA) or the HP Scanjet Automatic Document Feeder (ADF).  
Starting troubleshooting  
Pages are jammed in the ADF. See "Clearing jams from the  
ADF" on page 102.  
Start here to find the information you need. Choose one of these  
general groups of issues, and then choose one of that group’s more  
specific issues.  
There is an issue with the ADF, other than pages jamming. See  
"Resolving issues with the ADF" on page 101.  
There is an issue with the XPA. See "Resolving issues with the  
XPA" on page 100.  
The scanner or software is not working.  
A message is on the scanner or the computer. Follow the  
directions in the message to resolve the issue.  
There is no message. See "Resolving issues that did not  
generate messages" on page 87.  
There is an error message on the front panel liquid crystal  
display (LCD). See "Resolving scanner messages" on page 87.  
The quality of resulting scans is not what I expected.  
Scanned images do not look good. See "Resolving issues with  
scanned images" on page 91.  
Printed copies do not look good. See "Resolving issues with  
printed copies" on page 93.  
Text on images is not editable. See "Resolving issues with  
editable text" on page 96.  
Slides or negatives do not look good. See "Resolving issues  
with slides and negatives" on page 95.  
Scans are not arriving at the destination I choose.  
See "Resolving issues sending to destinations" on page 97.  
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87  
Resolving scanner messages  
Resolving issues that did not  
generate messages  
(Some models only, see "Front panel and accessories comparisons"  
on page 3.) If an error message appears on the 16-character front  
panel LCD display on your scanner, look for the cause and solution in  
this section.  
If the scanner or software is not working but no message appears, look  
for the cause and solution in this section.  
Items you scanned previously are no longer on the computer.  
ADF Paper Jam  
The scanned image might not have been saved as a file. If you  
send an image directly to a destination, the scanned image is not  
saved on the computer. When you use HP Precisionscan Pro to  
scan, use Save As to save the image to your computer.  
Pages are jammed in the ADF. See "Clearing jams from the ADF"  
on page 102 for information on clearing paper jams from the ADF.  
Clear the paper jam. If the error message does not clear, unplug  
the scanner and plug it back in.  
The scanner lamp stays on.  
Error ##  
The scanner lamp should time out and turn off automatically after a  
period of inactivity.  
The scanner reported an error during the self-test.  
Unplug the scanner and plug it back in. If this error message is still  
on the scanner, contact HP support. Visit the HP support website  
at:  
If you have recently used the scanner, wait a few more minutes.  
If the scanner lamp is still on, you might have activated the  
Extend lamp time out feature. Check this setting on the  
Scanner tab in the Preferences of the HP Precisionscan Pro  
software. See "Setting preferences" on page 68.  
http://www.hp.com/go/support  
See the Setup and Support Guide for phone contact information.  
Press the Power Save button on the front panel of the scanner  
to immediately turn off the scanner lamp and the XPA light  
source (if connected). See "General tab options" on page 37.  
Scanner Locked  
(Some models only, see the "Front panel and accessories  
comparisons" on page 3.) The scanner is not working because it is  
locked. Make sure the scanner is unlocked. Move the lock to the  
unlocked position. If the error message does not clear, unplug the  
scanner and plug it back in.  
If you still encounter problems with the scanner lamp or the Power  
Save button, contact HP Customer Support. (See “Contacting HP  
Customer Support” in the Setup and Support Guide.)  
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I saved a scanned image to a file, but now I cannot open the file in  
the program I want.  
When I press a button on the scanner, the incorrect program opens.  
Check which function is set to open when you press the button on the  
scanner:  
You might have saved the file in a format the other program cannot  
use. Save the file in a different format the program can use. Look in  
the File Open or Import command for the program to see which  
file types it supports.  
In Windows 98 and 2000:  
1
2
On the Start menu, point to Settings, and click Control Panel.  
Double-click Scanners and Cameras. Select your scanner model  
number from the list if it is not already selected.  
The scanner is not working.  
3
4
Click Properties.  
One or more of these issues might be causing the problem:  
From the Scanner Events list, select the name of the button you  
want to check. Verify what function is set for this button.  
The scanner was not installed properly.  
The interface cable is not compatible with the scanner.  
In Windows Me:  
A cable might be loose. Check that the interface cable is  
securely connected.  
1
2
On the Start menu, point to Settings, and click Control Panel.  
Double-click Scanners and Cameras. Double-click the icon next  
to the name of your scanning device.  
If the scanner is emitting a grinding sound, the scanner is  
locked.  
3
4
Click Properties.  
See "Checking the basics" on page 85, and the Setup and Support  
Guide for installation and troubleshooting information.  
From the Scanner Events list, select the name of the button you  
want to check. Verify what function is set for this button.  
The scanner does not scan right away.  
In Windows NT 4.0 and Windows 95:  
If the scanner has not been used for a while, the scanner lamp has  
turned itself off. The lamp goes through a warm-up period after you  
start the software, or press the Scan To button. Wait for a few  
seconds for scanning to begin.  
1
On the Start menu, point to Programs, point to HP Scanjet  
Utilities, and click HP Scanjet Button Manager.  
2
3
Click the Events tab.  
From the Scanner Events list, select the name of the button you  
want to check. Verify what function is set for this button.  
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89  
In Windows NT 4.0 and Windows 95:  
When I choose Scan To on the scanner, the image does not appear  
in the software.  
1
On the Start menu, point to Programs, point to HP Scanjet  
Utilities, and click HP Scanjet Button Manager.  
A cable might be loose. Check that the interface cable is  
securely connected.  
2
3
4
5
Click the Events tab.  
You might have accidentally turned off the preview feature.  
Check this setting on the Scanner tab in the Preferences of the  
HP Precisionscan Pro software. See "Setting preferences" on  
page 68.  
From the Scanner Events list, select the Scan To button.  
Make sure the HP Precisionscan Pro check box is checked.  
Make sure the Disable Events check box is unchecked.  
(Some models only, see the "Front panel and accessories  
comparisons" on page 3.) Check that the HP Precisionscan  
software is the program set to start when you press the Scan To  
Scanner is scanning items very slowly.  
If you are scanning to edit text, the optical character recognition  
(OCR) program causes the scanner to scan more slowly, which  
is normal. Wait for the item to scan.  
button (  
) using the following steps.  
In Windows 98 and 2000:  
1
2
On the Start menu, point to Settings, and click Control Panel.  
Some default settings can cause the scanner to scan more  
slowly. Check the settings. See "Setting preferences" on  
page 68.  
Double-click Scanners and Cameras. Select your scanner model  
number from the list if it is not already selected.  
The resolution might be set too high. Return to the default  
resolution. See "Changing resolution" on page 46.  
3
4
5
6
Click Properties.  
From the Scanner Events list, select the Scan To button.  
Make sure the HP Precisionscan Pro check box is checked.  
Make sure the Disable Device Events check box is unchecked.  
The correct menu items do not appear in the HP Precisionscan Pro  
software.  
In Windows Me:  
If you used the ADF and then disconnected it, restart the  
software.  
1
2
On the Start menu, point to Settings, and click Control Panel.  
If you were using the XPA, on the Scan menu, click Scanner  
Glass to scan from the glass again.  
Double-click Scanners and Cameras. Double-click the icon next  
to the name of your scanning device.  
If you are trying to use the XPA and the XPA (Slides) or XPA  
(Negatives) commands are unavailable, restart the software  
while the XPA light source is connected to the scanner.  
3
4
5
Click Properties.  
From the Scanner Events list, select the Scan To button.  
Under Actions, make sure that HP Precisionscan Pro is selected  
next to Start This Program.  
6
Verify that the Take No Action check box is unchecked.  
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The scanner is making a loud clicking or grinding noise.  
Resolving image-quality issues  
The scanner is locked. Move the lock to the unlocked position.  
(Some models only, see the "Front panel and accessories  
comparisons" on page 3.)  
This section contains information for resolving image-quality issues,  
whether you scanned using the scanner glass, the ADF, or the XPA.  
"Resolving issues with scanned images" on page 91.  
"Resolving issues with printed copies" on page 93.  
"Resolving issues with slides and negatives" on page 95.  
The online Help or the Guided Steps in the HP Precisionscan Pro  
software do not work.  
Help is available for computers running Internet Explorer version 4.0 or  
greater. You can install a newer version of Internet Explorer, or you can  
view the Online User’s Manual for assistance.  
To view the Online User’s Manual:  
Tip  
For help getting the best output type possible, use  
the Guided Steps. If they are not showing, click  
In the HP Precisionscan Pro software, point to the Help menu, and  
click User’s Manual. Or, click the Help button in any dialog box in  
which it appears.  
.
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91  
Scanned images have unwanted lines through them.  
Resolving issues with scanned images  
This section contains solutions to issues that affect all scanned  
images, regardless of whether you used the scanner glass or the ADF.  
If you were printing, see also "Resolving issues with printed copies" on  
page 93.  
Scanned images are too light or too dark.  
The scanner glass might be dirty. Clean the glass. See  
"Cleaning the scanner glass" on page 105.  
If you are using the ADF, the ADF glass might be dirty or  
scratched. Clean the ADF glass. See "Cleaning the ADF glass"  
on page 106.  
Scanned image is not clear.  
The original image might be very light or dark or be printed on  
colored paper. Adjust the midtone, highlight, and shadow settings  
from the HP Precisionscan Pro software. See "Scanning from HP  
Precisionscan Pro" on page 39.  
Scanned images have black dots or streaks in top and bottom  
margins.  
The resolution, sharpening, or midtone, highlight, and shadow  
settings might need to be adjusted before scanning. See  
"Scanning from HP Precisionscan Pro" on page 39.  
The original might be on colored paper. If the original was  
printed on a colored paper, including brown recycled paper, the  
image or text might not be clear. Try adjusting the resolution and  
midtone, highlight, and shadow settings from the  
HP Precisionscan Pro software. See "Scanning from HP  
Precisionscan Pro" on page 39.  
There might be ink, glue, correction fluid, or some other substance  
on the scanner glass. Clean the scanner glass. See "Cleaning the  
scanner glass" on page 105.  
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The image is completely black or completely white.  
Scanned images are grainy, jagged, or fuzzy.  
The item might not be placed correctly on the scanner glass or in  
the ADF. Make sure that the item you are trying to scan is placed  
face down on the glass, or face up in the ADF.  
You resized the image in a program other than the  
HP Precisionscan Pro software. Resize the image in the  
HP Precisionscan Pro software before you send it to the other  
program. (See "Resizing (output dimensions)" on page 45.) Or,  
if the original was a black and white drawing, use the Black &  
White Scalable output type for the scanned image. (See  
"Selecting output type" on page 43.)  
Colors in the scanned image are different from the original item.  
Scanners, monitors, printers, and different operating systems  
interpret color differently. Use the hue and saturation settings in the  
HP Precisionscan Pro software to adjust the colors.  
In the HP Precisionscan Pro software, the resolution is set too  
low. Set the resolution to a higher number, or return to the  
default setting. See "Changing resolution" on page 46.  
In the HP Precisionscan Pro software, too much or too little  
sharpening was applied. Adjust the sharpening. See  
"Sharpening an image" on page 48.  
In the HP Precisionscan Pro software, all of the image scanned when  
I only wanted part, or vice versa.  
The selection area might not be selected correctly. Make sure the  
selection border is surrounding the area you want in the final scan.  
An original photo had marks, flaws, or scratches, and the scanned  
image looks even worse in the HP Precisionscan Pro software.  
Scanned images are crooked.  
You sharpened the image manually. Return to the default  
setting. See "Sharpening an image" on page 48.  
The item might have been placed crookedly or shifted when you  
closed the lid. Straighten the original on the scanner glass and  
scan again.  
Best Quality Sharpening is selected. Check the setting. See  
"Setting preferences" on page 68.  
I thought I made the image smaller or larger before the final scan in  
the HP Precisionscan Pro software, but it is still the same size as the  
original.  
I set the image to a higher resolution in the HP Precisionscan Pro  
software, but the output quality is no better.  
Setting the resolution to a higher number does not necessarily  
improve quality. The software sets the resolution automatically  
based on the type of item you scanned. Keep or return to the  
default. See "Changing resolution" on page 46 or "Tips for best  
image quality" on page 67 for guidelines.  
You might have zoomed in or out, which does not change the size  
of the image. Change the output size. See "Resizing (output  
dimensions)" on page 45.  
An original photo was fuzzy, and the scanned image looks even  
worse.  
If you sent the image to another program, the program might not  
support the resolution you set in the HP Precisionscan Pro  
software. Determine the setting the program uses and set the  
resolution in the HP Precisionscan Pro software to that  
resolution.  
The sharpening level needs to be increased. In the  
HP Precisionscan Pro software, adjust the sharpening. See  
"Sharpening an image" on page 48.  
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Troubleshooting and maintaining  
93  
Images scanned from the HP Precisionscan Pro software are larger  
than the original when viewed or printed from another program,  
such as MS Paint, MS Internet Explorer, or MS Imaging.  
Resolving issues with printed copies  
Use this section to help resolve issues with printed pages.  
The other program did not accept the image size information. Scan  
the image at a lower resolution. When you scan at a resolution the  
program accepts, it will display or print the image at the correct  
size.  
Parts of the page around the edges are not printing.  
The image is too big or too small.  
In the HP Precisionscan Pro software, set the output dimensions in  
the Resize dialog box. See "Resizing (output dimensions)" on  
page 45.  
Printers cannot print right up to the edge of the paper. To get the  
image to fit inside the printable area, you must slightly reduce the  
size of the image in the HP Precisionscan Pro software and then  
reprint the image.  
When I try to scan to the Web from the HP Precisionscan Pro  
software, the image is too large or does not look good on screen.  
Scan settings for this image might be set incorrectly. Use the  
Guided Steps for help choosing an output type. See also "Tips for  
best image quality" on page 67.  
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94  
Troubleshooting and maintaining  
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Copies are too light.  
The bottom of the printed page is blank, or part of a graphic is cut  
off.  
If you are copying an item printed on colored paper, there might  
not be enough contrast between the ink and paper colors. Adjust  
the highlights, shadows, midtones, and resolution settings from  
the HP Precisionscan Pro software. See "Scanning from HP  
Precisionscan Pro" on page 39. Or, adjust the contrast from the  
HP Scanjet Copy Utility. Also, if possible for text, use originals  
printed with black ink on white paper.  
The page might be too complex. (The printer does not have  
enough memory to process the page.) Set the resolution of the  
image to 300 dpi or less in the HP Precisionscan Pro software. See  
"Changing resolution" on page 46.  
Colors in printed images are incorrect.  
The printer might be out of toner or ink. Print a different file from  
another program to the printer to see if the issue lies with the  
printer.  
The output type or printer settings might not be correct. Choose a  
different output type and print again. Check the printer settings. If it  
is a color printer, check if the printer is out of ink or toner.  
Vertical white stripes appear on the page.  
Scanned images are jagged or fuzzy.  
The output type in the HP Precisionscan Pro software might not  
be set correctly. Set the output type to True Color (16.7 million  
colors) or Grayscale. See "Selecting output type" on page 43.  
If you placed the image in a file in another program, resized the  
image, and are printing from that program, resizing the image in  
the program probably caused the issue. Resize in the HP  
Precisionscan Pro software before placing it in a file in another  
program. See "Resizing (output dimensions)" on page 45.  
The printer might be out of toner or ink. Print a different file from  
another program to the printer to see if the issue lies with the  
printer.  
If the original image was fuzzy and you enlarged it, the fuzziness  
becomes more obvious.  
The scanner internal mirror might be contaminated. Contact the  
Customer Service Center for service.  
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Troubleshooting and maintaining  
95  
The scanned image shows a colored tint, usually pink.  
Resolving issues with slides and negatives  
The image was probably scanned without the XPA, or the  
Use the following section to help resolve issues with slides or  
negatives scanned using the XPA. All actions must be performed in the  
HP Precisionscan Pro software, because you must scan slides or  
negatives using this software. See also "Resolving issues with the  
XPA" on page 100.  
positioning plate and XPA light source were placed incorrectly on  
the scanner bed. For the steps for scanning 35 mm slides or  
negatives, see "Scanning from the XPA" on page 77.  
Scanned images appear as a box with multi-colored vertical lines or  
as a dashed box with an arrow surrounding the area.  
I tried to enlarge a scanned image of a slide, but the image  
remained the same size.  
The positioning plate might be placed incorrectly on the scanner  
bed. Place the positioning plate on the scanner glass so the  
Hewlett-Packard logo is at the bottom right.  
You might have used the Zoom In command, which only changes  
the view on the screen. Use the Resize command to change the  
size of the final scanned image. See "Resizing (output  
dimensions)" on page 45.  
The scanned image is black even though the light on the XPA light  
source is on.  
The positioning plate might be placed incorrectly on the scanner  
bed. Place the positioning plate on the scanner glass so the  
Hewlett-Packard logo is at the bottom right.  
The colors are incorrect, or the image is too light or too dark.  
The software might be setting exposure for the entire area  
instead of one slide or negative. Create a selection area around  
the slide or negative you want to use to ensure it is exposed  
correctly.  
Check the Adjust Exposure command in the Advanced menu.  
There are streaks in the scanned image.  
The positioning plate is not placed completely on the scanner  
glass. Make sure the positioning plate is completely on the  
scanner glass.  
Check the original slide or negative for damage.  
The XPA may be broken, and service may be required.  
If you are scanning fewer than three slides with the XPA, make  
sure to use the slide light shield to cover the remaining area in  
the slide holder. This ensures that no extra light leaks out into  
the scan.  
The scans are dark.  
The bulb in the XPA light source might be broken or not working. If  
the bulb is broken, service is required.  
If you are scanning fewer than four negative frames with the  
XPA, make sure to use the negative light shield to cover the  
remaining area in the negative holder. This ensures that no extra  
light leaks out into the scan.  
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Troubleshooting and maintaining  
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Converted text does not appear in my word-processing program.  
Resolving issues with editable text  
If you scanned to the HP Precisionscan Pro software, choose  
Editable Text (OCR) or Text and Image on the Output Type  
menu. Then, on the Scan menu, click Scan To and choose the  
program you want. Or, cut and paste the text into the program you  
want. If the text is still not editable, work with the text as an image  
or retype it.  
This section contains resolutions to issues that might occur when you  
are trying to make text editable.  
Scanned text is not editable.  
If you used the HP Precisionscan Pro software, the software might  
have identified the text as a drawing. In the software, choose  
Editable Text (OCR) or Text and Image on the Output Type  
menu. Then, on the Scan menu, click Scan To and choose the  
program you want. If the text is still not editable, work with the text  
as an image or retype it.  
I do not know how to process text using a different OCR program.  
Do one of the following:  
Scan the item to the HP Precisionscan Pro software, save the  
scanned image as an image file, and open the file in the other  
OCR program.  
Scan to the HP Precisionscan Pro software. Then, on the Scan  
menu, click Scan To and choose the other OCR program.  
Scanned text is editable in some programs but not in others.  
Some programs accept only image formats and do not allow text.  
Make sure the program accepts editable text.  
The converted text did not retain font size and style when the text  
was placed in a word-processing program.  
Incorrect characters appear in the text that was converted using the  
OCR software.  
Word-processing programs cannot always accept the original  
formatting of the scanned text. Reformat the text in the word-  
processing program.  
The accuracy of the OCR program depends on the program having  
the correct settings on the quality of the original item. To obtain the  
best possible results, choose the scan setting for text, and process  
only crisp, clear text. See "What to expect from OCR programs" on  
page 73.  
Converted text appeared in the word-processing program without  
its formatting and I wanted it, or vice versa.  
Even if you want to retain the formatting and you have the setting  
set correctly, the receiving word-processing program cannot  
always accept the formatting. Reformat text in the word-processing  
program.  
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97  
After I scan using Text or Text and Image output type, some of the  
text displays as squares or unrecognizable characters.  
Resolving issues sending to  
destinations  
This is due to the display capability of your Microsoft Windows  
operating system. For example, the English version of Windows 95  
cannot properly display Russian, Turkish, Simplified Chinese,  
Traditional Chinese, Korean, and potentially other non-western  
European languages. Windows 2000 is able to display all  
languages.  
Use this section to resolve issues sending images to destinations. Not  
all functions are available on all scanners.  
When I choose E-mail on the scanner, scanned images do not  
automatically appear in a new e-mail message.  
The e-mail program is Web-based or might not be supported. Save  
the scanned image as a file and attach it to your e-mail message  
as you normally do.  
When I choose E-mail on the scanner, the scanned image attaches  
as a bitmap, but it contains text I want the recipient to be able to  
edit.  
To make text editable for a recipient, scan the item to the  
HP Precisionscan Pro software and change the output type for the  
scanned image to Editable Text (OCR). Then, on the Scan menu,  
click Scan To and select the e-mail program. Or, save the scanned  
image as a text file and attach it to a message as you normally do.  
When I press the E-mail button on the scanner, the incorrect e-mail  
program opens.  
Check which e-mail program is set to open when you press the  
E-mail button (  
) on the scanner. See "Changing settings for  
buttons" on page 34.  
If you use Outlook, Outlook Express, or Netscape Mail, make  
sure the program is set as your default MAPI application. If you  
are not sure, see the documentation for your e-mail program.  
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98  
Troubleshooting and maintaining  
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When printing copies from the scanner or the HP Scanjet Copy  
Utility, I cannot choose the printer I want.  
I tried to scan an image into an existing file, but the scanned image  
appeared in a new file instead.  
Scan the item to the HP Precisionscan Pro software and print from  
there.  
Some programs only allow scanned images to be placed in new  
files. Cut and paste the image into the file you want. Or, save the  
scanned image as a file and import it into the other program.  
When printing copies, I can only make multiple copies of one page  
at a time (I cannot collate copy).  
When I try to send a scanned image using the Scan To command on  
the Scan menu of the HP Precisionscan Pro software, the program I  
want does not appear.  
Even if you are using an ADF, each page is treated as a separate  
job. You can make multiple copies of one page, but not multiple  
copies of different pages and collate them.  
The HP Precisionscan Pro software might not recognize the  
program as a destination. Do one of the following:  
Save the scanned image in a file type the other program uses,  
and then open the file in the other program.  
When I try to print from the HP Precisionscan Pro software, the Print  
command is unavailable.  
Copy and paste or drag-and-drop the image into the other  
program.  
If the Editable Text (OCR), Text and Image, or Black & White  
Scalable output type is selected, the Print command is  
unavailable. Choose a different output type and then print.  
Reinstall the program that is not being recognized. This might  
allow the HP Precisionscan Pro software to recognize it.  
When I choose the Scan To button on the scanner, the image does  
not appear in the software.  
I want to start scanning from another program, such as my word-  
processing program, so I can bring an image into my open file, but  
I cannot start the scan.  
A cable might be loose. Check that the interface cable is  
securely connected.  
The other program must be TWAIN or Windows Imaging  
Application (WIA)-compliant. If you cannot find a command such as  
Acquire or Insert, check the documentation for the program to see  
if it is compliant. If not, do one of the following in the HP  
Precisionscan Pro software:  
You might have accidentally turned off the preview feature.  
Check this setting on the Scanner tab in the Preferences of the  
HP Precisionscan Pro software. See "Setting preferences" on  
page 68.  
Check that the HP Precisionscan Pro software is the program  
Save the scanned image as a file and then insert the file into the  
other program.  
set to start when you press the Scan To button (  
"When I choose Scan To on the scanner, the image does not  
appear in the software." on page 89 for steps.  
). See  
Click Scan To from the Scan menu, and choose a program.  
Copy and paste or drag-and-drop the image into the other  
program.  
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Troubleshooting and maintaining  
99  
I am trying to return a scanned image to my TWAIN or WIA-  
compliant program, but the image will not appear.  
The TWAIN or WIA-compliant program might not accept the  
resolution or output type you selected. Rescan the image using the  
default settings the HP Precisionscan Pro software sets for the  
image.  
I do not see the destinations I want when I use the Select Destination  
button next to the Scan To button.  
(Some models only, see the "Front panel and accessories  
comparisons" on page 3.)  
Not all destinations appear in the scanner’s destination list. For  
example, printers, e-mail programs, and saving to a file are not  
included. The list is also limited to the first 18 destinations found by  
the HP scanning software. You can access additional destinations  
through the HP Precisionscan Pro software. See "To send to a  
program" on page 61 for more information, or do one of the  
following.  
Update the destinations for your scanner buttons. See "To  
change settings for buttons or update destinations" on page 34  
for steps.  
Unplug the scanner and plug it back in.  
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Troubleshooting and maintaining  
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When using the XPA, I cannot scan using the scanner buttons.  
Resolving issues with accessories  
The XPA is not designed to work with the scanner buttons. Use the  
HP Precisionscan Pro software when using the XPA.  
This section contains information for resolving issues when you are  
using the XPA or ADF.  
There is no light or only a dim light in the transparency adapter after  
checking XPA (Slides) or XPA (Negatives) in the Scan menu.  
Resolving issues with the XPA  
Make sure you have selected XPA (Slides) or XPA (Negatives)  
from the Scan menu in the HP Precisionscan Pro software. If  
these two commands are unavailable, restart the software while  
the XPA light source is connected to the scanner.  
This section contains issues that might occur when you are using the  
XPA (transparency adapter). See also "Resolving issues with slides  
and negatives" on page 95.  
The bulb in the XPA light source might be broken or not working.  
With the XPA light source connected to the scanner, hold the  
XPA light source up and look for illumination. If the bulb is  
broken, service is required.  
The XPA is not working at all.  
The XPA cable might not be connected correctly. Make sure the  
XPA cable is connected securely to the XPA port on the scanner.  
When using the XPA, I cannot choose XPA (Slides) or XPA  
(Negatives) on the Scan menu.  
The XPA cable might not be connected correctly. Make sure the  
XPA cable is connected securely to the XPA port on the  
scanner.  
If you connected the XPA light source while the HP  
Precisionscan Pro software was running, restart the software.  
Doing so allows the software to detect the XPA.  
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101  
An item loaded in the ADF keeps jamming.  
Resolving issues with the ADF  
The item does not meet the guidelines for the ADF. See "Items  
for the ADF" on page 16.  
This section contains issues that might occur when you are using the  
automatic document feeder (ADF).  
The item might have something on it. Make sure you have  
removed anything such as staples and self-adhesive notes on  
the item. See "Selecting and preparing items" on page 15.  
The ADF is feeding multiple sheets, skewing pages, or jamming  
frequently.  
The item is too small. The ADF can handle items as small as  
88.9 by 127 mm (3.5 by 5.0 inches). Use the glass to scan.  
If the pages look like they are skewing as they feed into the  
ADF, check the resulting scanned images in the software to  
ensure they are not skewed.  
The item is too large. The ADF can handle items as large as 216  
by 355.6 mm (8.5 by 14 inches). Use the glass to scan the item  
in sections.  
The item might not be placed correctly. Straighten the item and  
adjust the paper guides to center the stack.  
The bottom of the scanned image is cut off.  
The maximum number of pages the ADF input tray and output  
bin can hold is 25, depending on the type of media being loaded.  
Make sure to load only 25 or fewer pages in the input tray, and  
remove pages from the output bin if they are stacking up to a  
pile of more than 25.  
The ADF can handle items up to 355.6 mm (14 inches) long. If  
the item is longer, scan it in sections on the glass. If the item is  
the correct length, choose the correct page size setting in the  
ADF dialog box prompt before scanning.  
The item loaded might not meet the specifications for the ADF.  
Make sure the type of media being loaded meets required  
specifications. See "Items for the ADF" on page 16.  
If sent to a printer, the item might be too complex (require too  
much memory) for the printer to process. If possible, choose a  
printer with more memory. Or, select a lower resolution or  
different output type, like black and white or grayscale.  
When using the ADF, the scanner does not feed the item at all.  
The hatch might not be securely latched. Open the hatch, and then  
close it pressing firmly. See "Clearing jams from the ADF" on  
page 102 for illustrations.  
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Troubleshooting and maintaining  
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3
If the item cannot be easily removed, lift the two green tabs located  
behind the rollers and gently remove the green paper lead as  
shown.  
Clearing jams from the ADF  
Pages can jam at the beginning or the end of a page. Use the  
appropriate procedure below to clear the jam and continue.  
To clear jams at the start of a page  
1
Raise the hatch.  
Note:  
Using force to remove the page might cause damage to  
your originals. If the majority of the paper is already  
through the main roller, use the procedure to clear jams  
at the end of a page.  
2
Lift the large green tab (located to the left of the roller) and gently  
remove the jammed page.  
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Troubleshooting and maintaining  
103  
4
Remove the jammed item from the ADF and replace the paper  
lead.  
6
Restack all pages and reload them into the ADF.  
7
On the ADF prompt on the computer, reselect any settings you had  
5
Close the hatch. Press down firmly until you hear a click.  
changed and click Scan To or Scan again.  
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4
If you still cannot remove the paper from the ADF, lift the ADF lid to  
its fully open position, loosen the jammed paper from the roller at  
the rear of of the ADF lid, pull it gently from the ADF.  
To clear jams at the end of a page  
1
2
Remove any pages from the ADF input tray.  
Remove the input tray from the ADF.  
5
When you have successfully cleared the jam, attach the input tray  
and close the hatch. Press down firmly on both sides until you hear  
a click.  
3
Gently pull the paper out of the ADF in the feeding direction  
(towards you).  
6
7
Restack all pages and reload them into the ADF.  
On the ADF prompt on the computer, reselect any settings you had  
changed and click Scan To or Scan again.  
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Troubleshooting and maintaining  
105  
To clean the scanner glass  
Cleaning and maintaining  
1
2
3
Disconnect the power cable from the scanner.  
Open the scanner lid.  
Periodically, the scanner and accessories might need to be cleaned or  
to have maintenance, especially if you are seeing marks or smudges  
on scanned images.  
Clean the glass using a soft, lint-free cloth sprayed with a mild  
glass cleaner.  
CAUTION  
Only use glass cleaner. Avoid abrasives, acetone,  
benzene, and carbon tetrachloride, all of which can  
damage the scanner glass. Avoid isopropyl alcohol  
because it can leave streaks on the glass.  
Cleaning the scanner glass  
You might need to clean the scanner glass if the ink on items you are  
scanning can be smudged with your hand or items have excessive  
amounts of dust or dirt on them. You might also need to clean the  
scanner glass if there are smudges or other marks on scanned  
images.  
4
5
Dry the scanner glass with a dry, soft, lint-free cloth.  
When finished, reconnect the power cable to the scanner.  
Fingerprints or smudges on the underside of the glass do not affect the  
appearance of scanned images because this area of the glass is  
outside the focal point of the scanner.  
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To clean the ADF glass  
Cleaning the XPA  
1
Disconnect the power cable from the scanner.  
(Some models only, see "Front panel and accessories comparisons"  
on page 3.) Clean the XPA with a dry, soft cloth. If necessary, spray  
the cloth with window cleaner or isopropyl alcohol.  
2
Open the scanner lid and locate the ADF glass area on the  
scanner glass.  
Cleaning the ADF glass  
(Some models only, see "Front panel and accessories comparisons"  
on page 3.) You must clean the ADF glass to maintain high-quality  
scanning.  
3
Clean the glass using a soft, lint-free cloth sprayed with a mild  
glass cleaner.  
CAUTION  
Only use glass cleaner. Avoid abrasives, acetone,  
benzene, and carbon tetrachloride, all of which can  
damage the scanner glass. Avoid isopropyl alcohol  
because it can leave streaks on the glass.  
4
5
Dry the scanner glass with a dry, soft, lint-free cloth.  
When finished, reconnect the power cable to the scanner.  
Fingerprints or smudges on the underside of the glass do not affect the  
appearance of scanned images because this area of the glass is  
outside the focal point of the scanner.  
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Troubleshooting and maintaining  
107  
Uninstalling the software  
Other resources, support, and  
specifications  
The Uninstall option of the setup program allows you to remove the  
scanning software from your computer.  
The Setup and Support Guide contains information about these topics:  
See the Setup and Support Guide for installation and troubleshooting  
information.  
Setup instructions and troubleshooting. Find setup instructions  
and troubleshooting information for issues that can arise when you  
install the scanner.  
Resources. Discover websites and other tools that contain  
scanning tips, updated drivers, and the latest information about  
your HP scanner.  
Support. Locate the contact information for your region if you need  
to contact HP.  
Warranty and Specifications. See this topic for the warranty and  
product and regulatory information.  
See the Read Me file for late-breaking information about the HP  
Precisionscan Pro software. This file is located in the same folder as  
the Setup and Support Guide.  
The Setup and Support Guide and the Read Me file are located on the  
CD in the folder for your language, or on your computer in the  
Precisionscan Pro folder. If you allowed the software to install in the  
default location, the path is: C:\Program Files\Hewlett-  
Packard\Precisionscan Pro 3.1.  
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109  
Using software commands and controls  
This section contains information for using the shortcuts, toolbars, and  
cursors in the HP Precisionscan Pro software.  
The HP Precisionscan Pro contains keyboard shortcuts and toolbars to  
give you quick access to software commands. The Status bar and Info  
bar provide information about the scanned image, and the context-  
sensitive cursors provide information on the type of activity you can  
perform in the scanning software.  
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110  
Using software commands and controls  
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Using keyboard shortcuts and the  
menus  
Edit  
Reset Tools  
CTRL+Z  
CTRL+C  
CTRL+A  
ESC  
Return all settings except output type to  
the defaults for this image.  
This section summarizes the menus and commands in the  
HP Precisionscan Pro software that you can select using the  
keyboard. To open a menu, press ALT+ the underlined letter for that  
menu. To perform a command, open the menu and press the  
underlined letter for that command.  
Copy  
Scan and place the selection area on  
the Clipboard.  
Select All  
Unselect All  
Select the entire scanner glass  
(including blank space).  
Remove the selection border.  
This section also shows which commands can be performed using a  
keyboard accelerator (shortcut).  
View  
Scan  
New Scan  
Scan To...  
CTRL+N Start (preview) a new scan.  
Zoom In  
Zoom in on the selection area.  
Zoom out to the original view.  
Show or hide the Guided Steps.  
Show or hide the toolbar.  
CTRL+T Scan and send to a destination, such as  
e-mail.  
Zoom Out  
Guided Steps  
Tool Bar  
Scan to CD  
Save scanned photos or documents on a  
CD-writer drive.  
Return Image to...  
When using TWAIN, return the scanned  
image to the other program.  
Info Bar  
Show or hide the Info bar.  
Status Bar  
Show or hide the Status bar.  
Save As...  
Print  
CTRL+S Save the selection area as a file.  
CTRL+P Scan and print the selection area.  
Change printing options.  
Note:  
The Guided Steps are available for computers running  
Internet Explorer version 4.0 or greater. See "Resolving  
issues that did not generate messages" on page 87.  
Print Setup  
Scanner Glass  
XPA (Slides)  
Select the source from which to scan. Only  
one can be selected.  
XPA (Negatives)  
Settings  
Save  
Save settings.  
Load  
Load (use) settings.  
Preferences  
Exit  
Change scanning default preferences.  
ALT+F4  
Close the HP Precisionscan Pro software.  
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Using software commands and controls  
111  
Output Type  
Advanced  
True Color (16.7 million  
colors)  
Adjust Color  
Adjust colors (hue) and their intensity  
(saturation).  
256-Color (optimized  
palette)  
Adjust Exposure  
Adjust the contrast (midtones), detail in  
light areas (highlights), and detail in  
dark areas (shadows).  
256-Color (web palette)  
Spot Color (16-color)  
Grayscale  
Choose the output type. Only one can  
be selected. For help choosing an  
output type, show the Guided Steps  
from the View menu.  
Adjust Black & White  
Invert Colors  
Adjust which values in the image will be  
represented as black or white.  
Make colors in the image their  
opposites.  
Black & White Bitmap  
Black & White Scalable  
Editable Text (OCR)  
Text and Image  
Descreen  
In the scanned image, reduce the  
appearance of undesirable patterns  
that are in a printed original.  
Automatically Set Type  
Allow the software to select the output  
type based on the contents of selection  
area.  
Tools  
Rotate the image counterclockwise by  
90 degrees.  
Rotate Left 90°  
Rotate the image clockwise by 90  
degrees.  
Rotate Right 90°  
Mirror  
Reverse the image side-to-side.  
Resize  
Resize the selection area. This  
changes the output file size also.  
Change Resolution  
Sharpen  
Change the resolution of the final  
scanned image.  
Adjust the sharpening.  
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112  
Using software commands and controls  
Back to TOC  
Help  
Contents  
F1  
View Help topics (contents).  
Look for a Help topic.  
Search  
What’s This?  
SHIFT+F1  
Display context-sensitive Help for the  
selected software tool or feature.  
HP Scanjet on the Web  
Connect to the Internet and visit the  
HP Scanjet website.  
Product Tour  
View the product tour.  
User’s Manual  
View the printable user’s manual in .pdf  
format.  
Enable All Smart Friends  
Disable All Smart Friends  
Allow helpful alerts to appear when  
potential problems arise.  
Prevent helpful alerts from appearing  
when potential problems arise.  
About HP Precisionscan  
Pro  
View information about the program,  
version, and copyright.  
Note:  
Help is available for computers running Internet  
Explorer version 4.0 or greater. See "Resolving issues  
that did not generate messages" on page 87.  
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Using software commands and controls  
113  
HP Precisionscan Pro tool and  
information bars  
Zoom Out  
Zoom out to the original view.  
Rotate Left 90  
Rotate Right 90  
Reset Tools  
Rotate the image counterclockwise by 90 degrees.  
Rotate the image clockwise by 90 degrees.  
The HP Precisionscan Pro software contains a toolbar, a Status bar,  
and an Info bar to help you use commands quickly or find information  
about the current scanned image.  
Return all settings except output type to the  
defaults for this image.  
Toolbar  
Guided Steps  
Context Help  
Show or hide the Guided Steps.  
The HP Precisionscan Pro software displays a toolbar containing  
shortcut buttons for common commands.  
Display context-sensitive Help for the selected  
software tool or feature.  
Click this button  
New Scan  
To  
Note:  
The Guided Steps are available for computers running  
Internet Explorer version 4.0 or greater. See "Resolving  
issues that did not generate messages" on page 87.  
Start (preview) a new scan.  
Scan To...  
Perform a final scan and send to a destination,  
such as e-mail.  
Scan to CD  
Save As...  
Print  
Scan and save the selection to rewritable CD.  
Save the selection area as a file.  
Scan and print the selection area.  
Return Image To  
When using TWAIN, return the scanned image to  
the other program.  
Copy  
Scan and place the selection area on the  
Clipboard.  
Zoom In  
Zoom in on the selection area.  
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114  
Using software commands and controls  
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Adding tools to the toolbar  
Info bar  
You can add the Change Resolution tool and the Sharpen tool to the  
toolbar.  
The info bar appears at the bottom of the preview window and displays  
the following information:  
the width of the output image  
To add Change Resolution and Sharpen tools to the toolbar  
the height of the output image  
scale of the output image  
1
On the Tools menu, click Change Resolution or Sharpen.  
the output type currently selected  
the Help button for HP Precisionscan Pro software  
2
When the dialog box opens, place the cursor over the title of the  
dialog box, and click and hold down the mouse button.  
3
Drag the cursor to a location on the toolbar and release the mouse  
button.  
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Using software commands and controls  
115  
Status bar  
The status bar displays the following information:  
A message about the action you can take when the pointer is over  
some part of the scanning software window or a tool.  
An icon for the transparency adapter when it is in use.  
One of the following:  
A progress bar that shows when the scanner is scanning or the  
scanning software is processing a command.  
The number of KB (kilobytes), MB (megabytes), GB (gigabytes),  
or TB (terabytes) in the image in the selection area. This size is  
only an estimate of the actual size of the image. The file can be  
larger or smaller than the value shown here. The size of a saved  
file depends on the format used to save the file.  
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116  
Using software commands and controls  
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Ready cursor  
Ready for activity  
Context-sensitive cursors  
Click a menu item and select a command.  
Click a list button to select an option.  
Click a button to turn it on or off, or to increase or  
decrease a number.  
The shape of the pointer indicates the type of activity you can perform  
in the scanning software.  
Selection area cursor  
New selection  
area  
Draw a new selection area.  
Typing cursor  
Data entry  
accepted  
Click, then type a value.  
Move selection  
area  
Drag the selection area to a new location in the  
preview area.  
Drag the selection area to another program.  
Press CTRL and drag the selection area to the  
Windows desktop or a folder in Windows Explorer.  
Pixel value cursor  
Highlight  
eyedropper  
Position this cursor over a light area in the image to  
see its pixel value in the RGB meter and the  
histogram. Click on pixels to set them as the  
Highlight value. In the Transparency Exposure  
Adjustment tool, click to set the RGB value.  
Resize selection  
area horizontally  
Appears over handles on the sides of the selection  
area. Drag the cursor to resize the width of the  
selection area.  
Resize selection  
area vertically  
Appears over the handles on the top or bottom of  
the selection area. Drag the cursor to resize the  
height of the selection area.  
Shadow  
eyedropper  
Position this cursor over a dark area of the image to  
see its pixel value in the RGB meter and the  
histogram. Click on pixels to set them as the  
Shadow value.  
Resize selection  
area diagonally  
Appears over handles on the corners of the  
selection area. Drag the cursor to resize both the  
height and width of the selection area.  
Eyedropper and  
the “no” symbol  
Indicates this area is an area in which pixel value is  
not available.  
Drop allowed  
The program or folder the image has been dragged  
to accepts this kind of drop.  
What’s This? Help cursor  
Drop not allowed  
The program into which you are trying to drag the  
image does not accept this kind of drop.  
What’s This? Help  
Click on a tool, field, button, or menu item for pop-up  
Help on that item.  
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117  
Glossary  
.bmp  
a b c d e f g h i j k l m n o p q r s t u v w x y z  
The filename extension used for Windows bitmap images. See also  
Windows bitmap.  
8-bit grayscale  
Used to represent black-and-white photos accurately. These grayscale  
images contain 256 shades of gray.  
.dib  
Device Independent Bitmap. A common bitmap format for Windows  
programs.  
24-bit color  
Color images composed of three 8-bit color channels. When  
combined, the red, green, and blue channels provide up to 16 million  
colors. This is also referred to as true color.  
.fpx  
The filename extension used for FlashPix files.  
256 Color (optimized palette)  
.gif  
The palette for an image which comprises the 240 most common  
colors in the image plus the 16 basic colors.  
The filename extension for Graphics Interchange Format files.  
.htm  
256 Color (web palette)  
The filename extension for HyperText Markup (HTML) files. This  
extension also appears as .html.  
A palette or color table containing red, green, and blue pixel colors that  
are standard for images embedded in Web pages or .html files.  
.jpg  
The filename extension for JPEG files.  
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118  
.pcx  
Glossary  
Back to TOC  
active program  
The filename extension for Paintbrush files.  
The program you are currently using or that is currently selected. A  
program’s title bar changes color to distinguish active from inactive  
programs.  
.pdf  
The filename extension for Portable Document Format (PDF) files.  
Active XPA  
Or XPA. See transparency adapter.  
.png  
The filename extension for Portable Network Graphics (PNG) files.  
ADF  
See automatic document feeder.  
.rtf  
The filename extension for Rich Text Format files.  
ADF glass  
The piece of glass on the scanner bed that the ADF uses to scan  
documents from the feeder tray.  
.tif  
The filename extension for TIFF or TIFF compressed files.  
aliasing  
.txt  
The visibly jagged steps along angled lines or object edges that result  
from sharp tonal contrasts between pixels. Seen in both black-and-  
white images and color images. Sometimes called Jaggies.  
The filename extension for plain text files.  
.wmf  
anti-aliasing  
The filename extension for Windows metafiles.  
A technique that smooths transitions between pixels, reducing the  
jaggedness of curved lines.  
a
approximate size  
acquire  
Reflects the amount of disk space a scan would require if saved to  
your computer. Approximate Size value does not apply if the output  
type for the scan is set to text; it only applies to an image  
representation of the scan.  
A command offered by programs that support TWAIN. Selecting  
Acquire takes you directly to a selected scanning software, and then  
returns the scanned image to the requesting program.  
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Glossary  
119  
auto(matic) cropping  
black & white bitmap  
Automatic cropping displays only the item(s) detected on the scanner  
bed, not any of the surrounding area.  
Black & white raster bitmaps contain only black pixels and white pixels,  
no colors or shades of gray. Each pixel represents one bit.  
automatic document feeder  
black & white scalable  
Abbreviated ADF, it is an optional accessory that allows you to scan  
multiple pages.  
Black & white scalable images are black & white images made up of  
lines rather than dots. These images must be saved as .wmf files.  
auto(matic) resolution  
Black & White (threshold) tool  
A feature of the scanning software that automatically applies the  
optimal output resolution to the selection area. For example, output  
resolution is automatically set to 200 when the True Color output type  
is selected, and set to 300 for the Black & White Bitmap (raster) output  
type.  
This tool lets you change the dividing point for black-and-white pixels in  
an image that uses the Black & White Bitmap (raster) output type. All  
pixels below the threshold will be output as black, and all pixels above  
the threshold will be output as white.  
border  
b
A line surrounding the scanned image indicating scanning boundaries.  
Clicking the image reveals a selection border and handles that are  
used to define the scanning region.  
bit depth  
The number of bits used to define the shade or color of each pixel in an  
image. A 1-bit image is black and white. An 8-bit grayscale image  
provides 256 shades of gray. An 8-bit color image provides 256  
indexed colors and is associated with a specific palette or color table.  
A 24-bit image provides over 16 million colors. The greater the bit  
depth, the larger the size of the saved file. See also file size.  
brightness  
The balance of light (highlights) and dark (shadows) in an image. In  
black-and-white images, the lower the brightness, the closer the image  
will be to black. The higher the brightness, the closer the image will be  
to white. Brightness should not be confused with contrast, which  
measures the range between the darkest and lightest shades in an  
image. Brightness determines the intensity of shades in an image,  
while contrast determines the number of shades in the image.  
bitmap  
A type of black-and-white, gray, or color image or picture made up of a  
matrix of individual pixels or dots. Often referred to as raster, raster  
bitmap, or raster image.  
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120  
Glossary  
Back to TOC  
color depth  
c
The number of colors that a monitor can display at once. Most PC  
monitors display 8-bit color (256 colors), 16-bit color (about 65,000  
colors), 24-bit color (about 16 million colors), and 32-bit color. The  
higher the color depth, the more lifelike images look on screen.  
click  
To press and release the left mouse button once. Right-click means to  
press and release the right mouse button once.  
color wheel  
clipped pixels  
A tool used to adjust the color balance and hue.  
Pixels in an image that are extremely light or extremely dark and that  
would lose detail when the image is printed or displayed.  
configure  
The ability to adjust settings that determine how the scanner buttons  
and scanning software perform operations.  
CMYK  
Cyan, Magenta, Yellow, Black. The color model in which all colors are  
composed of Cyan, Magenta, and Yellow, the primary colors of  
pigments like ink, plus Black. Printers use CMYK to print in color.  
context-sensitive Help  
Context-sensitive Help answers questions related to specific features  
in the currently displayed window. The Help is provided in six ways:  
Text Labels, ToolTips, What’s This? Help, Smart Friends, Status bar  
messages, and Help commands.  
converted text  
Text that has been rendered into digital format by an OCR program.  
color balance  
contrast  
range. Color balance is particularly important when scanning objects  
that include neutral tones (grays) or large areas of consistent color.  
The range between the lightest and darkest shades in an image. An  
image with high contrast has few gray shades between black and  
white and appears to be dominated by stark light and dark tones. An  
image with low contrast has many shades of gray and tends to look flat  
and dull. Change contrast using the highlight, shadow, and midtone  
settings.  
color channel  
The red, green, and blue components from which colors are created.  
control range  
color correction  
This range determines the number of bits used for exposure  
compensation, shadow detail, and black-and-white threshold  
adjustment displays. The higher the bit depth, the finer the level of  
control in adjusting these image manipulation functions.  
The process of adjusting an image to compensate for input and output  
device characteristics or color flaws in the original image.  
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Glossary  
121  
crop  
display resolution  
To eliminate portions of an image from the final scan.  
The number of pixels that a computer monitor can display both  
horizontally and vertically. Screen resolutions are typically 640 x 480  
(VGA), 800 x 600 (super VGA), or 1024 x 786.  
d
dithering  
default settings  
The process of approximating pixel colors when reducing the color  
depth of an image. Dithering can improve transitions between colors  
when reducing a 24-bit image to 8-bit format.  
Predetermined settings in the scanning software that define levels on  
the your behalf. Default settings in the HP Precisionscan Pro software  
are set for Output Type, Output Resolution, Color, Exposure, Black &  
White Threshold, and Sharpen Level. You can override default  
settings.  
dock  
To attach a tool window to the main program window.  
density  
document  
The ability of a material to absorb or transmit light. The greater the  
density of a material or object, the more black it contains. This applies  
to both black-and-white images and color images.  
For the purposes of this documentation, document refers to an original  
item containing text or both text and images. It also means an original  
item scanned using the automatic document feeder.  
descreen  
dots per inch  
See dpi.  
The process of removing an unwanted pattern, such as a moiré  
pattern, that appears in a printed original so the pattern does not  
double-click  
destination  
To press and click a mouse button twice in rapid succession.  
The file, program, or hardware device where the scanned image will be  
used. Examples include a printer, a Web page, or an e-mail program.  
dpi  
Dots Per Inch. The number of dots in a linear inch. DPI measurements  
are used to describe the resolution of printers and scanners, where  
printed images and words are made up of a series of round dots. The  
greater the DPI number, the higher the resolution.  
device driver  
Software that the system uses to communicate with devices, such as a  
display, printer, mouse, or scanner.  
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122  
Glossary  
Back to TOC  
drag  
exposure  
To move an object on screen. Place the cursor over the image or  
selection area, hold the left mouse button down, and move the mouse  
to move the object.  
The amount of light, or brightness and contrast, in an image.  
f
drag-and-drop  
file format  
To move an object to a new location and keep it there. Click on the  
object and drag it to a new location, such as an open document in  
another program, and release the mouse button. When dragging-and-  
dropping between programs, a copy of the object is placed in the  
receiving program.  
The format in which a scan is saved. Certain file formats enable  
programs such as word processors to insert, open, or import scans.  
Common graphics formats include .bmp, .jpg, and .tif. Common text  
formats include .txt (text) and .rtf (Rich Text Format).  
file size  
drop-down list (or menu)  
The number of bytes in a file. The file size of scanned images is  
determined by resolution, file type, output type, and scaling. To reduce  
the file size of photographs, for example, you could decrease bit depth  
or resolution.  
A list of items that appears when you click on or pass the cursor over a  
command such as File or Edit.  
e
final scan  
editable text  
The actual image, defined by the selection area, that is sent to a  
destination such as a file, a printer, the Clipboard, or another program.  
Text that is converted from a scanned image into characters you can  
modify in a word processor or other text-editing program. Depending  
on the capabilities of your program, you can change the font, size,  
style, and other attributes of editable text, as well as edit words or  
phrases.  
final size  
The approximate height and width of the final image to be scanned.  
e-mail  
FlashPix  
A network over which you can transfer messages and electronic files.  
E-mail is also sent via Internet browsers.  
A format that allows faster processing, but creates larger file sizes.  
FlashPix files, which save with the .fpx extension, can be used on  
Windows and Macintosh platforms. The format was developed by  
Hewlett-Packard, Kodak, Live Picture, and Microsoft.  
export  
To save a file in a particular file format for use in other programs.  
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Glossary  
123  
flowed text  
grainy  
The Flowed Text option converts output into one column, placing  
images as closely as possible to the appropriate text.  
Refers to images, pictures, or photographs in which individual pixels  
are relatively large and have areas of white between them, thus  
reducing the overall perceived quality of the image. Graininess can  
occur when you scan a poor-quality original or reduce the bit depth of  
the scanned image by dithering or halftoning.  
framed text  
The Framed Text option places text and images in a frame, positioned  
as closely as possible to the way they appear in the original document.  
Text may be more difficult to edit extensively since the frames may not  
expand to hold additional text.  
Graphics Interchange Format  
A graphic file format that is supported by many Windows programs.  
Files saved in this format support 256 colors. Graphics Interchange  
Format files are saved with the filename extension .gif.  
focus  
Refers to the sharpness of an image.  
grayscale  
An original or output type containing shades of gray, not just black and  
white. In a grayscale image, each pixel contains multiple bits of  
information, allowing more shades of gray to be recorded and  
displayed. Four bits can reproduce up to 16 levels of gray, and eight  
bits can reproduce 256 shades of gray. Grayscale is commonly used  
for black-and-white original photographs but is also effective in  
maintaining shading in pencil drawings.  
front panel  
The area on the front of the scanner hardware containing the buttons  
for sending an item to a destination or changing settings.  
g
gamma  
h
The contrast that affects the mid-level grays or midtones of an image.  
Adjusting the gamma of an image allows you to change the brightness  
values of the middle range of gray tones without dramatically altering  
the shadows and highlights. This applies to both black-and-white  
images and color images. The default setting of 2.2 ensures integrity  
among computer systems.  
halftone  
An original composed of a pattern of dots that tricks the eye into seeing  
shades of gray or color. Halftones are common in all printed materials.  
Scanning halftones instead of photographic originals can result in  
lower final image quality.  
height  
The vertical dimension of a scan as it will appear at its destination.  
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124  
Glossary  
Back to TOC  
highlights  
hue  
The lightest portion of an image, usually reproduced as white on the  
computer screen or when printed.  
The distinctive characteristic of a visible color that enables you to  
distinguish it from other colors. Six hues are especially important in  
photography, scanning, and printing: red, yellow, green, cyan, blue,  
and magenta. Hue is determined by the frequency of the wave of light  
that creates the color. See also saturation.  
histogram  
A graphical representation of the concentration of pixels at each  
intensity or gray level in the selection area of the scanned image.  
Histograms help determine the optimal highlight, shadow, or threshold  
value of an image.  
i
image  
HP Scanjet Copy Utility  
A software utility used to select number of copies, destination printer,  
and other copy options.  
An electronic picture that can be displayed on a computer screen or  
saved to a disk.  
image editor  
HP Precisionscan Pro software  
A program that lets you modify bitmapped drawings and photographs.  
The scanning software that HP provides for previewing an image  
before sending it to a destination; making changes, such as resolution,  
resizing, and contrast; and saving images as files.  
image size  
The size of the image expressed in bytes and displayed in the Status  
bar. File size and image size may vary, depending on the file type.  
HP Share-to-Web  
destination on the Web. Links are available only in English.  
import  
To bring a scanned image into a document from another program.  
HTML  
Info bar  
HyperText Markup Language. A language used in creating documents  
for the World Wide Web. Documents can be saved in HTML format  
and will have an .htm or .html extension.  
A form of assistance that appears in the lower, left corner of the screen  
and displays the width and height of the output image, the scale  
percentage, the output type currently selected, and a Help button.  
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Glossary  
125  
interface connection  
j
The connection between the scanner and the computer. This can be  
either a USB, parallel, or SCSI connection depending on the model of  
scanner and your operating system.  
jagged  
Refers to the uneven transition between black and white, or areas of  
color, in a scanned image. Jagged edges can be avoided by scanning  
at a higher resolution than your output device, or by not scaling the  
image after scanning it.  
interpolated resolution  
Resolution that is changed in the scanning software rather than in the  
hardware. For example, if your scanned image is 600 dpi, you might be  
able to enhance it to 1200 dpi in the scanning software. This is useful  
for enlarging small images.  
JPEG  
Joint Photographic Experts Group. A compressed file format that  
reduces file size and enables faster file access. This format can reduce  
image quality and performance when the file is decompressed and  
recompressed. JPEG files are saved with the filename extension .jpg.  
interpolation  
The process of increasing the resolution of an image by the addition of  
new pixels throughout the image, the colors of which are based on  
neighboring pixels.  
k
invert  
keyboard shortcuts  
A keystroke or combination of keystrokes that allows you to quickly  
accomplish common tasks.  
To reverse the colors in an image (for example, in a black-and-white  
image, black areas are turned white and white areas are turned black).  
item  
l
The physical drawing, photo, collage, etc. you place in the scanner to  
scan. Once it is scanned, it is referred to as an image or scanned  
image.  
landscape  
The orientation of a photograph or image that is wider than it is tall.  
When an image is taller than it is wide, it is called portrait orientation.  
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126  
Glossary  
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negative light shield  
m
This XPA piece blocks excess illumination and improves image quality  
when scanning negatives. Slide it into the negative holder after the  
chosen negative strip.  
maximum pixel depth  
This option enables higher bits per pixel when the scan is sent to the  
software. When it is off, 8 bits per pixel are returned for grayscale and  
24 bits for color. When it is turned on, 16 bits per pixel are returned for  
grayscale and 48 bits for color.  
negative template  
The cutout that comes with the optional transparency adapter that is  
placed on the scanning glass. Negatives are then placed in the  
template.  
midtones  
The gray shades of an image. Midtones are usually between 30% and  
70% black. Midtone control adjusts the brightness of gray levels in the  
image so that the lightest and darkest portions of the image can be  
properly displayed on your monitor. The higher the setting, the brighter  
the image appears on your monitor.  
noise reduction  
This option reduces the noise (unwanted specks) in an image by  
applying software algorithms to minimize the effects of noise in the  
scanner electronics.  
moiré  
o
An undesirable pattern in color printing that results from incorrect  
screen angles of overprinting halftones. Moiré patterns usually result  
when you scan a halftone, when you scan images taken directly from a  
magazine, or when you scale an image in an image editor after it is  
scanned.  
OCR  
See optical character recognition.  
optical character recognition  
Abbreviated OCR. A technology that recognizes letters in a scanned  
image and converts them into ASCII characters, or editable text.  
n
negative holder  
optical resolution  
The true resolution of a scanner, the resolution at which the scanner  
captures images. See also: interpolated resolution, resolution.  
This XPA piece holds negative strips for scanning. Insert it into the  
slide holder on the bottom of the XPA light source for proper scanning  
of negatives.  
optimized palette  
A palette or color table that contains the pixel colors present in an  
image.  
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Glossary  
127  
original  
palette flashing  
The original document or picture to be scanned.  
The flashing that occurs when your monitor is set to a color depth of  
256 colors and you switch programs. When you switch programs, the  
palette of the active program becomes the system palette, and all other  
programs redraw themselves as accurately as possible with the new  
colors.  
output  
The file that is generated by the scanning process.  
output dimensions  
PC fax program  
The actual height and width of an image when saved. You will not see  
the size changes to your image in the Preview area since image size  
affects only the final scan.  
A program for sending electronic documents to someone’s fax  
machine or PC fax program. Also allows receiving of faxed documents  
to the computer instead of a fax machine.  
output type  
pixel  
The type of file that is generated during the scanning process. Output  
type reveals the bit depth of the image.  
The smallest element (picture element) that can be assigned an  
independent color and intensity and can be displayed on a computer  
screen. Pixels are square dots arranged in a grid pattern to make up  
the images displayed on the screen.  
p
PNG  
Paintbrush  
Portable Network Graphics format. A compressed image file format  
suitable for the Web that might replace GIF because of copyright  
issues with GIF format. PNG is non-lossy compressed, supports  
interlacing, and can be used with the True Color output type, which  
GIF cannot.  
A bitmap file format (.pcx extension) supported by MS-DOS, Windows,  
support 24-bit color and can have a maximum image size of 64,000 by  
64,000 pixels.  
palette  
portrait  
A subset of the color look-up table that establishes the colors that can  
be displayed on the monitor at a particular time. The only color depth  
that allows multiple palettes is the 256 (or 8-bit) color setting for your  
monitor. At a color depth of 256 colors, each program (or even each  
individual image used or edited in a program) can have a different  
color palette.  
Orientation of a photograph or image that is taller than it is wide. An  
image that is wider than it is tall is called a landscape orientation.  
positioning plate  
This XPA piece is a large template with a rectangular cutout that  
orients proper placement of the XPA light source on the scanner bed.  
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128  
Glossary  
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posting scans  
printer resolution  
Term for scanning items directly to a website.  
A measurement of the number of dots per inch (dpi) the printer is  
capable of printing. Typical laser printers have resolutions of 600 dpi,  
typical ink printers have resolutions of 300 dpi for photographs and 600  
dpi for text, while imagesetters have resolutions of 1200 or 2400 dpi.  
The more dots per inch, the smoother the output and the greater the  
number of grayscale levels and colors the device can describe.  
Power Save  
An energy conservation method that reduces power consumption  
when the scanner is idle for a period of time.  
PPI  
product tour  
Pixels Per Inch. A measurement of resolution for monitors and  
scanners where the individual element is a square pixel.  
The product tour provides an overview of the scanner’s capabilities  
and how scanning tasks are completed. It appears each time the  
scanning software starts, unless it is specifically disabled. It is also  
available in the Help menu.  
preferences  
Refers to your preferred method of using the scanner. The scanning  
software automatically saves certain preferences, such as the location  
of toolbars and the destination of a scan, that it detects during normal  
use of the scanner. Some preferences are restored each time the  
scanner is used, while others are maintained only throughout a  
scanning session.  
q
r
raster  
A type of black and white, gray, or color image or picture made up of a  
matrix of individual pixels or dots. This is also referred to as a bitmap.  
preview  
A feature that displays a scanned image so you can view it in the  
scanning software. You can then select an area to be saved; make  
adjustments to the tone, color, and size; and save the final image.  
resolution  
The measure of how many dots per inch (dpi) are scanned, displayed,  
or printed. The greater the dpi, the greater the amount of detail that is  
visible, and the larger the file size. The final output device (monitor,  
printer) for a scanned image determines the resolution of the image.  
For example, if you scan a picture at 600 dpi (the optimum) and your  
printer is capable of printing at only 300 dpi, the printed image will be  
no more than 300 dpi.  
preview window  
The rectangular area in the software where the scanned image is  
displayed.  
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Glossary  
129  
RGB  
scan  
Red, Green, Blue. The color model in which every color is composed  
of a varying amount of red, green, and blue, which are the three  
primary colors of light. RGB is used to display colors on a computer  
monitor.  
To capture a picture, photograph, or text as a digital electronic image  
using a scanner. This term also refers to the image that has been  
scanned.  
scanner bed  
rich text format  
The glass surface of the scanner where you place items to scan.  
Sometimes referred to as the scanner glass.  
A format for text files. Rich Text Format preserves all formatting in the  
original text document. It converts formatting into instructions that  
compatible programs can interpret. Rich Text Format files are saved  
with the filename extension .rtf.  
scanner glass  
The glass surface on the scanner where you place items to scan.  
Sometimes referred to as the scanner bed.  
right-click  
To press and release the right mouse button once.  
scanner lid  
The lid, or cover, of the scanner, which holds the original paper flat for  
scanning.  
rotate tool  
To rotate the entire scan 90 degrees clockwise or 90 degrees  
counterclockwise.  
scanning source  
Scanning (or scan) sources include the flatbed, transparency-slides,  
and transparency-negatives.  
s
saturation  
screen resolution  
The intensity of color in a specific hue. An image with high color  
saturation has vivid color. A black-and-white photograph has zero  
saturation. See also hue.  
The measurement of the number of lines per inch (lpi) that a screen  
can display. This is usually 75 lpi.  
selection area  
scale  
The area inside the rectangular border drawn around a portion of the  
image in the Preview area. The selection area is scanned when you  
drag-and-drop, save to a file, copy to the clipboard, or print.  
To reduce or increase the physical size of an image while maintaining  
aspect ratio (the ratio of the horizontal dimension to the vertical  
dimension).  
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130  
Glossary  
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settings  
source  
Saving settings allows you to save a set of settings used with one  
scanned image and reuse the settings with an image scanned in the  
future.  
The program from which an image is retrieved for use in a document.  
TWAIN-compliant programs pull an image from a source, such as the  
HP Precisionscan Pro software.  
shadow  
spot color  
The darkest area of an image, usually reproduced as near black on the  
computer screen or when printed. The range between highlight and  
shadow determines the quality and color differentiation in the image.  
A software function that finds large areas of color in a scanned image  
and applies a uniform color to the area.  
Start button  
sharpen  
The button in the (Windows) Taskbar that can be used to start a  
program quickly, find files, change settings, and open documents.  
To enhance the detail in an image.  
slide holder  
status bar  
This XPA piece holds slides for scanning. It is attached to the bottom  
of the XPA light source.  
The area at the bottom of most Windows program screens that shows  
information about the current action in progress.  
slide light shield  
system palette  
This XPA piece blocks excess illumination and improves image quality  
when scanning slides. Slide it into the slide holder after the chosen  
A palette or color table containing a Web palette plus more shades of  
gray and the 16 VGA colors.  
t
Smart Friends  
Smart Friends are tips that appear automatically to notify you of  
potential problems. For example, if you are setting a very high  
resolution but want to use e-mail to send the scanned image, a Smart  
Friend would alert you that the file will probably be too large to send in  
e-mail.  
Taskbar  
A toolbar that docks to the edge of the Windows Desktop. The Taskbar  
includes the Start button, buttons for each open program, and a status  
area.  
text  
As it relates to scanning, text is saved in the following formats: .txt,  
searchable .pdf, .htm, and .rtf.  
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Glossary  
131  
thresholding  
transparency adapter  
The process of rendering all areas darker than a set value as black,  
and all areas lighter than a set value as white. Useful when converting  
grayscale images to black and white.  
Abbreviated as XPA. An optional accessory used to scan negatives  
and slides. An XPA connector is plugged into the scanner, and a  
template is used to position the transparency above the glass.  
TIFF  
True Color  
Tagged Image File Format. A bitmapped file format for images,  
capable of storing up to 24-bit depth images. TIFF file format is  
especially appropriate for scanned images and is supported by many  
programs and computers. TIFF files are saved with the filename  
extension .tif.  
An image type that is rendered with 24-bits per pixel per color.  
TWAIN  
An industry-standard communications protocol for sending instructions  
to hardware (such as a scanner) and receiving image data back from  
them. If you are using a program that supports TWAIN, you can start  
the HP Precisionscan Pro software directly from that program.  
TIFF compressed  
Tagged Image File Format, compressed. A bitmapped file format for  
images, capable of storing up to 24-bit depth images. TIFF file format  
is recommended for scanned images and is supported by many  
programs and computers. TIFF compressed files use data  
compression to reduce the size of the resulting file. TIFF compressed  
files are saved with the filename extension .tif.  
u
uniform scaling  
A method of stretching or shrinking an image proportionately in both  
the vertical and horizontal directions.  
tone  
color.  
USB  
Universal Serial Bus. An interface for connecting peripherals, such as  
scanners, to a computer.  
toolbar  
The area that contains buttons for a program's controls.  
v
ToolTip  
vector  
A brief description that appears when the mouse pointer pauses over a  
control (such as a menu item or toolbar button) in a software program’s  
window.  
A type of image that uses algebraic equations to define the various  
lines and curves of the image.  
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Glossary  
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XPA light source  
w
This XPA piece is a light that plugs into the scanner. It fits into the  
positioning plate and provides backlighting in order to properly scan  
transparent slide and negative images. (It may also be used as a light  
box for viewing slides.)  
Web palette  
A palette or color table containing red, green, and blue pixel colors that  
is standard for images embedded in Web pages or .htm files. It  
consists of 216 entries of all combinations of the values 0, 51, 102,  
153, 204, and 255.  
y
z
WIA  
Windows Imaging Application. The method Word uses to bring  
scanned images into an open Word document. Similar to TWAIN.  
zoom scan  
The ability to enlarge, or magnify, the image in the Preview area so  
that finer adjustments can be made to the image. This action does not  
enlarge the picture that is saved, printed, copied to the clipboard, or  
dragged into another program.  
width  
The horizontal dimension of your scan as it is sent to its destination.  
Windows bitmap  
A bitmapped file format for pictures, supported by most Windows  
programs. Windows bitmap files support 1-, 4-, 16-, 24-, and 32-bit  
color. Windows bitmap files are saved with the filename extension  
.bmp.  
Windows metafile  
A file format supporting 24-bit color used to store and exchange image  
data between Windows-based programs. Windows metafiles are  
saved with the filename extension .wmf.  
x
XPA  
See transparency adapter.  
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135  
Index  
About HP Precisionscan Pro command 112  
abrasive cleaners, avoiding 105, 106  
accessories  
A
preferences for scanning software 68  
saturation 57  
shadows 52  
tonal resolution 71  
Adobe Acrobat Reader 63  
See also .pdf files  
Advanced menu, shortcuts for 111  
alarms, highlight and shadow 53  
alcohol, cleaning with 105, 106  
alerts  
highlight 53  
shadow 53  
bitmap files (.bmp)  
definition 119  
using 63  
black and white bitmaps  
adjusting colors in 59  
definition 119  
Change Resolution command  
shortcuts 111  
using 46  
changing. See adjusting  
characters, incorrect 96  
checklist, troubleshooting 85  
cleaning  
ADF 106  
scanner 105  
XPA 106  
troubleshooting 100  
using 75  
accuracy, OCR 73  
acquiring scans 71  
active program, definition 118  
adapter, transparency. See XPA  
additional pages, prompt for 36  
ADF (automatic document feeder)  
capacity 101  
shortcut for 111  
black and white copies, making 33  
black and white images  
inverting colors 49  
output types for 44  
black and white scalable  
definition 119  
clearing ADF jams 102, 104  
click, definition 120  
clipped pixels  
Smart Friends 40  
cleaning 106  
aliasing, definition 118  
applications. See programs  
approximate size  
definition 118  
files 115  
Area to scan options 36  
areas, selecting  
automatic 70  
shortcut for 111  
black and white threshold  
changing 58  
checking for 53  
definition 120  
CMYK, definition 120  
collating copies 33  
color balance  
adjusting 56  
definition 120  
color channels  
changing 59  
document specifications 16  
feeding problems 101  
jams, clearing 102, 104  
jams, preventing 101  
loading 76  
models including 3  
Scan dialog box 76  
scanning from 76  
troubleshooting 101  
Adjust Black & White Threshold command  
shortcuts 111  
using 58  
Adjust Color command  
shortcuts 111  
using 56  
Adjust Exposure command  
shortcuts 111  
transparent items 81  
using 50, 51, 52  
adjusting  
definition 119  
black areas, adjusting 52  
black eyedropper tool 52  
black images, troubleshooting 92  
black output levels, changing 54  
blank pages, troubleshooting 92, 94  
blue color channel 59  
blurry images  
sharpening 48  
troubleshooting 91  
.bmp files (bitmap)  
definition 119  
using cursor 42  
definition 120  
ASCII text, saving as 63  
automatic cropping, definition 119  
automatic document feeder. See ADF  
automatic exposure adjustment 70  
automatic resolution 119  
Automatically Set Type  
option 43  
color copies, making 33  
Color copy button 25  
color correction  
automatic 70  
definition 120  
highlights, adjusting 51  
hue, adjusting 56  
midtones, adjusting 50  
saturation, adjusting 57  
shadows, adjusting 52  
color depth  
using 63  
books, scanning pages from 15  
borders, selection 42  
boxes, around slides or negatives 95  
brightness  
shortcut 111  
B
adjusting 50  
black and white threshold 58  
brightness 50  
color channels 59  
contrast 46  
highlights 51  
hue 56  
b&w copy button 25  
adjusting 56  
definition 120  
bed, scanner  
definition 119  
bulbs, broken 100  
business cards, scanning 15  
Button Options dialog box 34  
buttons. See scanner buttons  
definition 120  
output types 43  
color images, output types for 44  
color wheel  
adjusting hue 56  
definition 120  
definition 129  
midtones 50  
output levels 54  
preferences for scanner buttons 34  
printing entire 64  
selecting entire 42  
best quality settings 69  
bit depth, definition 119  
C
colored paper  
adjustments for 59  
copying from 94  
Cancel button 25  
capacity, ADF 101  
carbon paper, scanning 15, 16  
CDs, scanning to 66  
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136  
colors  
automatic 70  
definition 120  
highlights, adjusting 51  
hue, adjusting 56  
midtones, adjusting 50  
saturation, adjusting 57  
shadows, adjusting 52  
cover, scanner 129  
crooked images, troubleshooting 92  
crooked pages, troubleshooting 101  
cropping  
density, definition 121  
depth, color  
definition 120  
output types 43  
Descreen command  
shortcuts 111  
E
automatic adjustment 70  
converting to black and white 59  
highlights, adjusting 51  
hue, adjusting 56  
edges not printing 93  
Edit menu, shortcuts for 110  
editable text  
accuracy of 73  
definition 122  
languages 70  
options for 70  
output types for 44  
troubleshooting 96  
inverting 49  
midtones, adjusting 50  
negatives, troubleshooting 95  
output types 43  
RGB values, viewing 55  
saturation, adjusting 57  
shadows, adjusting 52  
slides, troubleshooting 95  
tonal resolution 71  
using 60  
desktop, dragging and dropping to 66  
destinations  
defined 26  
E-mail button options 35  
scanning to 27  
select button 24  
Editable Text (OCR) option, shortcut for 111  
8-bit grayscale, definition 117  
E-mail button  
definition 121  
scanning area 42  
troubleshooting 97  
identifying 24  
troubleshooting 92, 94  
comparison, features 3  
compressed file formats 63  
Contents, Help topics 112  
See also Help, online  
shortcuts 112, 113  
Current OCR Language option 70  
cursors  
black eyedropper 52  
Ready 116  
Selection Area 116  
Typing 116  
white eyedropper tool 51  
customer support, resources for 107  
customizing  
details  
options 35  
using 31  
e-mailing scans  
attaching files 30  
black and white threshold 58  
decreasing in dark areas 52  
decreasing in light areas 51  
increasing in dark areas 52  
increasing in light areas 51  
device driver, definition 121  
.dib files (device independent bitmaps) 117  
dimensions  
file sizes 46  
supported programs 30  
troubleshooting 97  
using scanner buttons 31  
Enable All Smart Friends 40, 112  
Enable Scan Another Page Dialog 69  
End Task 85  
using 40  
contrast  
adjusting 46  
definition 120  
preferences for scanning software 68  
resolution values 70  
scanner buttons 34  
settings 68  
paper sizes 15, 16  
resizing images 45  
Disable All Smart Friends 40, 112  
display resolution  
definition 121  
enhancing details 48, 52  
error messages 87  
Exit 110  
exposure  
automatic adjustments 70  
definition 122  
Extend lamp time out 69  
eyedropper tools  
black 52  
functions of 116  
viewing RGB values 55  
white 51  
control range, definition 120  
Controls tab options 71  
converting text. See OCR  
copies, making  
quality, troubleshooting 93  
troubleshooting 98  
using HP Copy Utility 14  
using scanner button 33  
Copy button  
using 33  
Copy command  
shortcuts 110, 113  
using 65  
cut off pages, troubleshooting 94  
image quality 21  
output types for 44  
D
dark areas  
adjusting 52  
distribution, pixel 56  
dithering, definition 121  
dock, definition 121  
documentation, printing 13  
documents, definition 121  
See also resolution  
dots, troubleshooting 91  
double-click, definition 121  
dpi (dots per inch), definition 121  
See also resolution  
dragging and dropping  
between programs 65  
definition 122  
troubleshooting 91  
darkening images 50  
decreasing  
details for transparent items 82  
details in dark areas 52  
details in light areas 51  
saturation 57  
F
Copy Utility, HP 14  
copying and pasting  
toolbar shortcut 113  
using Clipboard 65  
fabric, scanning 15  
FAQs (frequently asked questions) 20  
features, scanner models 3  
feeding problems, ADF 101  
file formats, types of 63  
File Open command 88  
default programs, changing 34, 96  
default settings  
definition 121  
returning to 48  
deleting selection areas 42  
to desktop 66  
drawings, output types for 44  
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137  
file sizes  
definition 122  
sharpening 48  
adjusting 51  
images  
darkening 50  
options 36  
troubleshooting 92, 94  
alarms 53  
definition 124  
reducing 21  
resolution changes 46  
status bar 115  
automatic adjustment 70  
clipped areas, checking for 53  
definition 124  
file formats 63  
G
highlights, adjusting 51  
inverting colors 49  
lightening 50  
gamma, definition 123  
GIF files (.gif)  
files  
histogram 56  
attaching to e-mail 30  
dragging and dropping 66  
saving to 62  
film, scanning  
adjusting colors 81  
from XPA 48  
negatives 79  
slides 77  
troubleshooting 95  
final scans  
definition 122  
definition 123  
output types for 44  
using 63  
glass cleaner, using 105, 106  
glass, scanner  
cleaning 105  
transparent items, adjusting for 82  
histograms 56, 124  
Hotmail 30  
HP Copy Utility 14  
HP Photo Printing Quick Reference Guide 29  
HP Precisionscan Pro software  
customizing settings 68  
features 39  
midtones, adjusting 50  
mirroring 47  
output levels, adjusting 54  
resizing 45  
rotating 47  
sending to programs 61  
shadows, adjusting 52  
sharpening 48  
Import command 88  
importing scans 71  
increasing  
details 52  
image clarity 48  
saturation 57  
info bar 114, 125  
definition 129  
loading items on 17  
preparing documents for 15  
graphics  
See also images  
cut off 94  
file formats 63  
Graphics Interchange Format. See GIF files  
grayscale  
help, using 40  
keyboard shortcuts 110  
preferences, setting 68  
options 61  
selecting areas for 42  
fingerprints, cleaning 105, 106  
flashing palette, definition 127  
FlashPix files (.fpx)  
definition 122  
starting 40  
toolbar shortcuts 113  
troubleshooting 89  
uninstalling 107  
Info Bar command 110  
input tray, ADF  
8-bit 117  
using 63  
definition 124  
when to use 14  
loading 76  
flipping images 47  
flowed text  
definition 123  
output type, using 44  
shortcut for 111  
green color channel 59  
grinding sounds, troubleshooting 88  
Guided Steps  
hiding or showing 40  
menu shortcut 110  
toolbar shortcut 113  
gum-backed paper, scanning 15  
HP Scanjet Button Options 34  
HP Scanjet on the Web 112  
HP Share-to-Web wizard 28  
HTML file formats  
definition 124  
using 63  
hue  
adjusting 56  
automatic adjustment 70  
definition 124  
troubleshooting 101  
insufficient memory, troubleshooting 94  
intensity. See saturation  
internal mirror, contaminated 94  
interpolated resolution, definition 125  
Invert Colors command  
shortcuts 111  
option 70  
focus, definition 123  
folders, dragging and dropping to 66  
font sizes, OCR 73  
formats, file 63  
formatting, text  
options 70  
using 49  
isopropyl alcohol, cleaning with 105, 106  
items  
troubleshooting 96  
.fpx files (FlashPix)  
definition 122  
H
keyboard shortcuts 111  
loading in ADF 76  
loading on scanner glass 17  
preparing 15  
handwriting, converting 73  
I
using 63  
framed text  
definition 123  
height, resizing images 45  
Help, online  
J
jagged images  
definition 125  
troubleshooting 94  
jaggies, definition 118  
jams, ADF  
option 70  
context-sensitive 40, 112, 113  
HP Copy Utility 14  
printing 13  
shortcuts for 112  
using 40  
free websites 28, 64  
frequently asked questions 20  
front panel, definition 123  
frozen programs 85  
clearing 102, 104  
preventing 101  
hiding Guided Steps 40  
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138  
JPEG files (.jpg)  
definition 125  
output types for 44  
using 63  
making copies  
negatives  
adjusting colors 81  
scanning 79  
troubleshooting 95  
XPA (Negatives) 48  
new documents opening, troubleshooting 98  
New Scan command  
shortcuts 110, 113  
original items  
quality, troubleshooting 93  
troubleshooting 98  
using scanner button 33  
manual, printing 13  
margins, adjusting for 93  
Maximum Pixel Depth  
definition 126  
loading in ADF 76  
loading on scanner glass 17  
preparing 15  
Original type, options 36  
output dimensions  
changing 45  
K
keyboard shortcuts 110  
keys. See scanner buttons  
definition 127  
option 69  
using 41  
news clippings, scanning 15  
noise reduction  
definition 126  
settings for 69  
noisy scans, troubleshooting 88  
normal file size, option for 36  
not responding, troubleshooting 88  
NTSC Gray channel 59  
Number of copies button 25  
output levels, changing 54  
output types  
automatic selection 70  
menu shortcuts 111  
optimal resolutions for 46  
selecting 43  
L
lamp  
broken 100  
stays on 87  
time out, extending 69  
turned off 88  
memory, insufficient 94  
menu shortcuts 110  
menus, troubleshooting 89  
messages, error 87  
Microsoft Hotmail 30  
Microsoft Windows. See Windows  
midtones  
adjusting 50  
automatic adjustment 70  
definition 126  
unavailable for printing images 64  
landscape orientation, definition 126  
languages, OCR 70  
See also file sizes  
launching software 40  
lid, scanner 129  
light areas  
P
pages, multiple  
options for 36  
transparent items, adjusting for 81  
Mirror command  
shortcuts 111  
using 47  
mirror, contaminated 94  
mirroring images  
keyboard shortcuts for 111  
using tools 47  
models, features 3  
Modify, settings 34  
moiré, definition 126  
More Options button  
identifying 25  
O
scanning 69  
Paint files (.pcx) 127  
Paintbrush files (.pcx) 127  
palette flashing, definition 127  
palettes  
definition 127  
optimized 117  
system 131  
web 117  
paper  
loading in ADF 76  
sizes, ADF 16  
sizes, scanner glass 15  
types of 15  
paper jams, ADF  
clearing 102, 104  
preventing 101  
Paste command 65  
pasting images 65  
patterns, descreening 60  
PC fax programs, definition 127  
PC Paintbrush files (.pcx) 127  
.pcx files (Paintbrush) 127  
.pdf files  
multiple pages, scanning to 36  
printing documentation 13  
uses for 63  
accuracy of 73  
definition 126  
languages for 70  
options for 70  
adjusting 51  
copies, troubleshooting 94  
scans, troubleshooting 91  
light bulbs  
broken 100  
stay on 87  
light media, scanning 15  
light shield  
negatives 79  
output types for 44  
preparing text for 73  
troubleshooting 96  
onionskin paper 16  
online Help. See Help, online  
opening software 40  
Optical Character Recognition. See OCR  
optical resolution, definition 127  
optimized palette, definition 117  
optimized settings 23  
optional automatic document feeder. See ADF  
optional transparency adapter. See XPA  
options  
slides 78  
light source, XPA 69, 78, 132  
lightening images 50  
lines, troubleshooting 91, 94  
loading items  
using 34  
multipart forms, scanning 15  
options for 36  
scanning 69  
ADF 76  
scanner glass 17  
loading settings 68  
lock  
unlocking 87  
long items, scanning 101  
Controls tab 71  
E-mail button 35  
preferences, setting 68  
Resolution 70  
Scan To button 37  
scanner button settings 34  
Scanner tab 69  
N
negative holder  
definition 126  
using 79  
negative light shield  
definition 126  
using 79  
M
magazine pages, scanning 16  
Selection Area tab 70  
text 70  
percentages, scaling 45  
Photo Printing Quick Reference Guide 29  
Options button 62  
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139  
Photo Reprint button  
identifying 24  
printing  
copies 33  
resizing  
images 45  
S
saturation  
using 29  
photos  
inverting colors 49  
output types for 44  
quality options 36  
troubleshooting 92  
pink images, troubleshooting 95  
pixel color  
transparent items 83  
viewing 55  
pixel depth, options for 69  
pixel, definition 127  
pixels per inch (PPI), definition 128  
platforms, file types for 63  
PNG files (.png) 63  
pointers. See cursors  
portable network graphics (.png) 63  
portrait orientation, definition 128  
positioning plate, XPA  
definition 128  
documentation 13  
from HP Copy Utility 14  
resolutions for 128  
scans 64  
toolbar shortcuts for 113  
troubleshooting 98  
problems, solving. See troubleshooting  
Product Tour command 112  
product tour, viewing 13  
programs  
scanning from 71  
scanning to 27  
sending to 61  
troubleshooting 88  
progress bar 115  
Properties, Windows Desktop 65  
keyboard shortcuts for 111  
selection areas 42  
troubleshooting 21  
resolution  
automatic 21  
changing 46  
adjusting 57  
automatic adjustment 70  
definition 129  
keyboard shortcuts 111  
Save As command, shortcuts 110, 113  
saving custom settings 68  
saving to files  
definition 129  
interpolated 125  
optical, definition 127  
options 36  
print vs. screen 21  
printers 128  
range of values 70  
screen, definition 130  
troubleshooting 92  
Resolution tab options 70  
shortcuts 110, 113  
using 72  
reversing images  
color 49  
layout 47  
rewritable CDs, scanning to 66  
RGB values  
definition 129  
formats 63  
toolbar shortcuts 113  
using HP Precisionscan Pro software 62  
scalable images, file formats 63  
Scale field 45  
scale, definition 129  
scaling images 45  
Scan in color option 36  
Scan menu, shortcuts for 110  
Scan To button  
identifying 24  
options 37  
using 26, 27  
Scan to CD  
shortcuts 110, 113  
using 66  
Scan To command  
shortcuts 110, 113  
using 61, 64  
Scan using channel 59  
Scanjet Button Options 34  
Scanjet on the Web 112  
scanner bed  
Q
negatives 79  
slides 77  
quality, e-mail options 36  
quality, troubleshooting  
copies 93  
posting scans, definition 128  
Power Save button 25  
power, reconnecting 85  
PPI (pixels per inch), definition 128  
Precisionscan Pro software. See HP  
Precisionscan Pro software  
Preferences  
for scanner buttons 34  
for scanning software 68  
menu command 110  
preparing originals 15  
preview window, definition 128  
previewing scans  
scanned images 90  
R
transparent items 83  
viewing 55  
rich text format (.rtf)  
definition 129  
raster, definition 128  
Reader, Adobe Acrobat 63  
See also .pdf files  
readouts, tonal resolution 71  
Ready cursor 116  
receipts, scanning 15  
red color channel 59  
reflecting images 47  
reprints, photo 29  
resetting  
all adjustments 48  
output types 44  
resolution 46  
Resize command  
shortcuts 111  
using 63  
right-click, definition 129  
Rotate Left command  
shortcuts 111, 113  
using 47  
Rotate Right command  
shortcuts 111, 113  
using 47  
definition 129  
printing entire 64  
selecting entire 42  
scanner buttons  
identifying 24  
models including 3  
settings 34  
troubleshooting 89  
when to use 14, 23  
scanner glass  
cleaning 105  
definition 129  
options for 69  
toolbar shortcut 113  
using HP Precisionscan Pro software 41  
Print command  
shortcuts 110, 113  
using 64  
rotating images  
keyboard shortcuts for 111  
toolbar shortcut 113  
using HP Precisionscan Pro software 47  
.rtf (rich text format)  
definition 129  
Print Setup 110  
loading items 17  
using 45  
using 63  
preparing documents for 15  
Scanner Glass command 48  
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140  
shortcuts 110  
using 48  
scanner lamp. See lamp  
Scanner tab options 69  
scanning  
destinations, defined 26  
loading items 17  
methods for 14  
settings  
Controls tab 71  
custom, saving 68  
E-mail button 35  
for scanning software 68  
loading 68  
skewed pages, troubleshooting 101  
slide holder  
definition 130  
using 78  
slide light shield  
definition 130  
using 78  
slides  
T
tab options  
Control 71  
Resolution 70  
Scanner 69  
Selection Area 70  
Text 70  
Tagged Image File Format. See TIFF files  
Taskbar, definition 131  
templates  
optimized 23  
saving 68  
negatives 79  
adjusting colors 81  
preparing originals 15  
previewing 41  
selecting areas for 42  
sending to programs 61  
slides 77  
Scan To button 37  
scanner buttons 34  
Scanner tab 69  
Selection Area tab 70  
shortcut for 110  
Text tab 70  
shadows  
adjusting 52  
alarms 53  
clipped areas, checking for 53  
definition 130  
histogram 56  
Share-to-Web button  
locating 24  
using 28  
Sharpen command  
shortcuts 111  
scanning 77  
troubleshooting 95  
viewing 78  
XPA (Slides) 48  
negative 79  
slides 77  
troubleshooting 95  
Text and Image 111  
Text tab options 70  
text, editable  
slow scanning, troubleshooting 20, 89  
small file size, option for 36  
See also file sizes  
Smart Friends tips 40  
software. See HP Precisionscan Pro software  
source documents. See original items  
source, definition 130  
specifications  
using ADF 76  
using HP Precisionscan Pro software 41  
using scanner buttons 23  
screen resolution  
definition 130  
image quality 21  
output types for 44  
Search, Help topics 112  
Select All 42, 110  
Select Destination button 24, 99  
selecting  
accuracy of 73  
languages 70  
options for with HP scanning software 70  
output types for 44  
troubleshooting 96  
textured paper, scanning 15  
threshold, black and white 58  
thresholding, definition 131  
TIFF compressed, definition 131  
TIFF files (.tif)  
ADF 16  
scanner glass media 15  
speed, troubleshooting 20, 89  
spot color  
definition 131  
using 63, 67  
output types 43  
scanning area 42  
Selection Area tab options 70  
selection areas  
automatic 70  
cursors 116  
using 48  
sharpening  
definition 130  
images 48  
keyboard shortcuts for 111  
definition 130  
shortcut for 111  
using output type 44  
Start button, definition 130  
starting scans  
time out, lamp 69  
tips, Smart Friends 40  
tonal resolution, adjusting 71  
tone, definition 131  
Tool Bar command 110  
toolbar  
moving 42  
methods for 14  
negatives 81  
removing border 42  
resizing 42  
shield, light  
negatives 79  
slides 78  
using HP Precisionscan Pro software 41  
using scanner buttons 23  
using TWAIN 71  
adding tools 114  
shortcuts 113  
tools  
slides 81  
zooming to 43  
shortcuts  
keyboard 110  
menu 110  
toolbar 113  
showing Guided Steps 40  
size  
See also file sizes  
image, troubleshooting 92, 93  
paper, ADF 16  
resizing images 45  
transparent media 16  
status bar 115, 130  
streaks, troubleshooting 91  
stripes, troubleshooting 94  
support, resources for 107  
supported programs  
e-mail 30  
TWAIN 71  
WIA 72  
system palette, definition 131  
adding to toolbar 114  
black eyedropper 52  
viewing functions of 40  
white eyedropper 51  
Tools menu, shortcuts for 111  
self-test errors 87  
sending to programs  
directions for 61  
troubleshooting 98  
Set as Wallpaper 65  
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141  
cleaning 106  
shortcuts 110, 113  
definition 132  
light source 69, 78, 132  
media sizes 16  
using 48  
using 63  
uninstalling software 107  
unlocking scanner 87, 88  
Unselect All 42, 110  
USB, definition 132  
User’s Manual, shortcut to 112  
wizard, HP Share-to-Web 28  
.wmf (Windows metafiles)  
definition 132  
models including 3  
negatives, scanning 79  
scanning from 77  
slides, scanning 77  
troubleshooting 95, 100  
XPA command 48  
trays. See input tray, ADF  
troubleshooting  
ADF 101  
checklist 85  
copies 93  
e-mailing 97  
using 63  
X
XPA (Negatives) command  
resetting to 48  
shortcuts 110  
V
vector images  
definition 132  
file formats 63  
View menu, shortcuts for 110  
viewing  
product tour 13  
RGB values 55  
slides 78  
using 80  
XPA (optional transparency adapter)  
cleaning 106  
light source 69, 78, 132  
negatives, scanning 79  
scanning from 77  
slides, scanning 77  
troubleshooting 95, 100  
XPA command 48  
XPA (Slides) command  
resetting to 48  
frequently asked questions 20  
image quality 90  
negatives 95  
OCR 96  
W
scanner buttons 89  
scanner not responding 88  
slides 95  
slow scanning 20, 89  
transparencies 95  
TWAIN programs 98  
XPA 100  
wallpaper, setting images as 65  
warnings. See alerts  
web based e-mail 30  
web graphics, output types 44  
web palette, definition 117  
websites  
shortcuts 110  
using 78  
free 28, 64  
zooming 21  
output types for 44  
Z
True Color  
definition 131  
shortcut for 111  
using 44  
turquoise line, histogram 56  
TWAIN programs  
definition 131  
scanning items to 28, 64  
weight  
Zoom In command  
shortcuts 110, 113  
using 43  
Zoom Out command  
shortcuts 110, 113  
using 43  
paper specifications, ADF media 16  
paper specifications, scanner glass 15  
What’s This 40, 112, 113  
white areas, adjusting 51  
white eyedropper 51  
zooming  
scanning from 71  
troubleshooting 98  
24-bit color, definition 117  
256-Color  
from 72  
definition 21  
in 43  
out 43  
toolbar shortcuts for 113  
viewing preview images 43  
definition 117  
Width field 45  
using 44  
shortcut for 111  
Typing cursor 116  
window cleaner, using 106  
Windows desktop, dragging and dropping to 66  
Windows Imaging Application (WIA), scanning  
from 72  
U
underlined text, converting 73  
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142  
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