HP Hewlett Packard Printer 1175C User Manual

contents

User’s Guide

HP OfficeJet Pro 1175C

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Owner’s Information

Please complete the following for future reference.

HP OfficeJet Pro 1170C Series:

Serial Number:

Date of Purchase:

Place of Purchase:

Address:

Phone Number:

Service Contract Number:

Date of Contract Expiration:

Adobe PhotoDeluxe Serial Number: HGW100B7100005-459

Caere OmniPage LE Serial Number:

Symantec WinFax PRO Serial Number:

Safety Symbols

If present, this symbol is placed on

the OfficeJet Pro where it is necessary

for you to refer to the manual in order

to understand a hazard.

If present, this symbol is placed on

the OfficeJet Pro within the area

where hazardous voltage is present.

Only trained service persons should

perform work in this area.

If present, this symbol is placed on

the OfficeJet Pro within the area

where electrostatic discharge (ESD)

may occur. ESD can damage the

OfficeJet Pro’s electronic

components. Avoid touching

electronic components or circuit

paths. Use proper grounding devices

when circuits are open to outside

areas.

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contents

Chapter 1 — Welcome!

Copying Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Printing Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Scanning Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Conventions Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Chapter 2 — Setting Up Your New HP OfficeJet Pro

Choosing a Location and Environment for Your OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . 2-1

Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Direct Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Parallel Port Mode/Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Eight Easy Steps to Set Up Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Step 1 — Unpack Your HP OfficeJet Pro. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Step 2 — Attach the Front Panel Overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Step 3 — Unlock Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Step 4 — Load Paper Into Your HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Step 5 — Insert the Color and Black Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Step 6 — Connect the Cable and Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Step 7 — Install the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Step 8 — Align Your Tri-Color and Black Print Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Chapter 3 — Copying

How to Make Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Controlling How Copies Will Look . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Number of Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Scan To Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Copy Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Reduce/Enlarge Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Paper Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Lighter/Darker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Color Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

TE (Text Enhancement) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

ELC (Enhance Light Colors) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Changing Other Front Panel Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Front Panel Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Copy Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Set Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Factory Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Clear/Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Using the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

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Chapter 4 — Printing

Start Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Stop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Stop a Print Job from the HP OfficeJet Pro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Stop a Print Job from Windows 95/98 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

Chapter 5 — Scanning

Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Scanning While Working in a File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Scanning Using HP ScanPicture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Scanning Pictures in TWAIN-Aware Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

Scanning Text Using Acquire Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-4

Scanning Using a Standalone Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Scanning Pictures Using HP PictureScan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5

Scanning Text Using Caere OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-6

Editing Your Scanned Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Chapter 6 — Communicating

Scanning Using WinFax PRO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Scanning Using Scan To Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Scanning Using Symantec WinFax PRO Standalone . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Chapter 7 — All About Paper

HP Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Paper Choices When Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Using the Right Front Panel Paper Type When Copying . . . . . . . . . . . . . . . . . . . . . . . .7-2

Paper Choices When Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3

Using the Right Print Settings in the OfficeJet Pro Print Properties Dialog . . . . . . . . . .7-3

Tips on Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Special Considerations When Using Transparency Film. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Input Tray Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Automatic Document Feeder Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

Chapter 8 — Sharing the OfficeJet Pro Over a Network

Setting Up for Peer-to-Peer Printing and File Sharing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Setting Up the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Setting Up Client Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

How to Share Files Across a Peer-to-Peer Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5

Chapter 9 — Maintaining Your HP OfficeJet Pro

Cleaning the Exterior Case. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Cleaning the Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

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Chapter 10 — Getting Help

HP Multimedia Product Tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

HP Scanning Tutorial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

On-Line Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Caere OmniPage LE, Adobe PhotoDeluxe, and Symantec WinFax PRO . . . . . . . . . . 10-2

HP PictureScan Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

1170C Series Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Chapter 11 — Support Services

Get Help from HP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

On-Line Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1

HP Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-3

Imaging for Internet Plug-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-5

Get Help from Caere for OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

U.S. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

International Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

Get Help from Adobe for PhotoDeluxe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

U.S. Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

Dial-Up Service for U.S. Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-6

International Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7

Dial-Up Service for International Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7

Get Help from Symantec for WinFax PRO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7

Support Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-7

Chapter 12 — Troubleshooting

How to Clear a Paper Jam in the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . 12-1

How to Clear a Paper Jam in the Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

Paper Jam with Front Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-1

Paper Jam with No Front Panel Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2

How to Use the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-2

Aligning Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

Using the Self Test Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-3

Cleaning Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-4

Front Panel Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-5

On-Screen Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-7

Chapter 13 — Adding and Removing Software Programs

Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Uninstalling the HP OfficeJet Pro Product Software . . . . . . . . . . . . . . . . . . . . . . . . . . 13-1

Uninstalling Adobe PhotoDeluxe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

Uninstalling Caere OmniPage LE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

Uninstalling Symantec WinFax PRO, Imaging for the Internet, and

Microsoft Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

Reinstalling HP OfficeJet Pro Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

Installing HP Components Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-2

Installing HP OfficeJet Pro Partner Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3

Installing the Office 97 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13-3

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Chapter 14 — Hewlett-Packard Limited Warranty

Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-1

Express Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-1

Warranty Upgrades. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2

Returning Your HP OfficeJet Pro for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-2

Before You Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-2

Prepare Your HP OfficeJet Pro for Shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14-3

Chapter 15 — Technical Information

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-1

Regulatory Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-5

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-7

Ordering Accessories and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-8

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Welcome!

Congratulations! You have just purchased the one system that will

handle all your crucial office functions efficiently—the

HP OfficeJet Pro.

With your HP OfficeJet Pro, you can copy, print, or scan documents in

full color or in black and white.

Copying Features

You can produce high-quality color and black and white copies, using

a variety of paper types and sizes, including iron-on transfers.

You can enlarge or reduce the size of the copies you make, from 25%

to 400% of the image’s original size. You can make the image lighter

or darker, adjust the color intensity, and specify the quality of the

copies you make. You can also use special digital copying features to

help you create business cards, brochures, name badges—even

posters. And you’ll be able to load up to 30 originals at a time in your

automatic document feeder.

Printing Features

You can print in color or in black and white on a variety of paper types

and sizes.

Scanning Features

You can scan pictures and text up to 8.5 x 11.69 in. (210 x 297 mm)

for use in all your documents.

HP OfficeJet Pro User’s Guide

1-1

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About This Guide

This User’s Guide will help you get started and will show you how to

perform the most common tasks with your HP OfficeJet Pro.

If you find you need additional information, use the 1170C Series

Toolbox on your desktop. Or for late-breaking updates, check the

OfficeJet Pro website at the following address:

http://www.hp.com/go/officejet-pro

Conventions Used

Throughout this Guide, we use specific conventions to help you

quickly identify information:

boldface

Bold typeface identifies a specific button name or

command you need to enter.

The Caution label calls attention to an operating

procedure, practice, or the like, which, if not

correctly performed or adhered to, could result in

damage to or destruction of part or all of the product

or your data. Do not proceed beyond a Caution label

until you fully understand and have met the indicated

conditions.

CAUTION

The Note label precedes information you need to

know before you continue reading or performing a

procedure.

NOTE

“quotation marks”

Information enclosed in quotation marks identifies

the exact message that appears on the front panel

display or your computer screen.

The Tip label precedes helpful hints and

recommendations.

TIP

The Warning label calls attention to a procedure,

practice, or the like, which, if not correctly

performed or adhered to, could result in personal

injury. Do not proceed beyond a Warning label until

you fully understand and have met the indicated

conditions.

WARNING

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Setting Up Your New

HP OfficeJet Pro

This chapter presents recommendations for placement of your

HP OfficeJet Pro and presents the eight simple steps for unpacking and

setting up your HP OfficeJet Pro. Be sure to perform the steps in the

order listed.

Choosing a Location and Environment for Your OfficeJet Pro

◆

Use your OfficeJet Pro only within normal office temperature and

humidity ranges. The recommended range is 59 –95 F

(15 –35 C) and 20%–80% humidity ranges.

◆

Avoid direct sunlight or locations where a quick change in

temperature might cause condensation inside the machine.

Make sure the location is well ventilated. Dust, gases, or fumes

(such as ammonia or paint thinner) can damage the machine.

Choose a site that is level, flat, and stable. The OfficeJet Pro will

vibrate and needs to be on a sturdy surface.

◆

Be sure a grounded outlet is nearby and easily accessible.

To ensure that you can open the automatic document feeder all the

way, make sure to place your OfficeJet Pro at least 9 in. (230 mm)

from the wall.

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Before You Start

Before you start setting up your HP OfficeJet Pro:

◆

Have this User’s Guide and installation CD-ROMs ready.

If you will be installing WinFax PRO, have your Windows 95/98

CD-ROM or installation diskettes available.

Direct Connection

The HP OfficeJet Pro must be connected directly to your computer’s

parallel port. Do not use a switch box or the pass-through port of

another parallel port product such as a scanner, tape drive, Zip™ drive,

or CD-ROM drive.

CAUTION

Connecting your HP OfficeJet Pro to a switch box or the pass-through port

of another parallel product can cause erratic behavior of both products and

the possible loss of information.

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Parallel Port Mode/Type

In order to scan using your HP OfficeJet Pro, you must have your

computer’s parallel port set to one of the following modes:

ECP (Extended

Available in recently manufactured computers.

Capabilities Port) This mode ensures the fastest scanning speed.

Note: Your computer may have ECP mode, but

it may not be turned on.

Bi-Directional

Allows communication back and forth between

your computer and the OfficeJet Pro. Scanning

will be slower than with ECP mode.

You can determine the mode of your computer’s parallel port. Most

computers have a Setup, CMOS, Hardware Configuration, or other

screen that can be accessed during the boot process. This screen

shows your computer’s current settings, including parallel port mode.

To learn more about changing the parallel port mode in your

computer, consult the User’s Guide that came with your computer or

read the ECP document that will be automatically installed in your

HP OfficeJet Pro 1170C Series program folder when you install your

software.

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Eight Easy Steps to Set Up Your HP OfficeJet Pro

To set up your HP OfficeJet Pro properly, follow the eight easy steps

in the order shown below.

Step 1 — Unpack Your HP OfficeJet Pro

Remove the cardboard tray containing the accessory items.

Rest the box on its side, and pull out your HP OfficeJet Pro.

Remove the packing material and the orange packing tape from

the outside of the product.

TIP Save the packaging materials in case you ever move or

ship your HP Office Jet Pro.

Remove the two yellow/orange plastic inserts from the print tray

by pulling up and toward the center of the product.

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Verify that the following items are included with your

HP OfficeJet Pro:

front-panel overlay (has text on it)

this User’s Guide

CD-ROM disks

one black and one tri-color print cartridge

power cord

IEEE-1284 parallel printer cable

If any of the items are missing or damaged, contact the dealer from

whom you purchased your HP OfficeJet Pro.

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Step 2 — Attach the Front Panel Overlay

Align the front panel overlay with the front panel buttons.

Push straight down firmly on both ends and the middle to snap the

overlay into place.

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Step 3 — Unlock Your HP OfficeJet Pro

The scanner lock is under the front panel.

Unlock the scanner by twisting the green knob (lever) under the front

panel, toward the back of your HP OfficeJet Pro, until it stops. The

knob (lever) only turns one way.

NOTE

Leave the scanner unlocked unless you need to move your HP OfficeJet Pro.

Locking the scanner protects it during moving. Refer to “Prepare Your

HP OfficeJet Pro for Shipment” on 14-3 for locking instructions.

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Step 4 — Load Paper Into Your HP OfficeJet Pro

Remove the yellow/orange shipping inserts from the paper tray, if

you have not already done so.

Slide the paper width and length adjusters to their outermost

positions.

Insert up to 150 sheets of paper [approximately a 3/4 in. (19 mm)

stack of paper] into the bottom (IN) tray, print side down, until it

stops.

NOTE

The output tray (top tray) can hold a maximum of 50 sheets. If you are making

more than 50 copies, remove the excess copies from the output tray. If you do

not, the excess copies may either fall off the tray or cause a paper jam.

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Slide the paper width and length adjusters in until they stop at the

edges of the paper.

See “Tips on Loading Paper in the Paper Tray” on 7-4 for information

on loading specific paper types.

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Step 5 — Insert the Color and Black Print Cartridges

Lift the document cover, open the print cartridge access cover, and

remove the yellow/orange shipping insert from the inside of the

cartridge cradles.

TIP Keep and store the shipping insert and other packing

materials in case you ever need to move or ship your

OfficeJet Pro.

NOTE

Use the print cartridge access cover to prop open the document cover while

you insert the print cartridges.

Lift up both print cartridge latches.

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Remove the tri-color print cartridge (the thicker one) from its

package and, being careful to touch only the black plastic, gently

remove both the green pull tab and blue tape covering the

nozzles.

tri-color print cartridge,

part number C1823A

black print cartridge,

part number C51645A

CAUTION

Be careful not to touch the gold-colored contacts.

Push the tri-color print cartridge firmly down into the cradle on

the left, and close the cartridge latch.

Repeat steps 3 and 4 to install the black print cartridge into the

cradle on the right.

Close the print cartridge access cover.

NOTE

Both print cartridges must be correctly installed (with the green tab and blue

tape removed) for your HP OfficeJet Pro to work.

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Step 6 — Connect the Cable and Power Cord

NOTE

Use the cable that was shipped with your product. It is a special IEEE-1284

parallel cable that is necessary for the proper functioning of your

HP OfficeJet Pro. If you choose to buy a longer cable, make sure it is an

IEEE-1284 compliant parallel cable.

Connect the printer cable to HP OfficeJet Pro, snapping both clips

into the notches. (The connector is located on the left side toward

the back of the product.)

Plug the other end of the cable into your computer’s parallel port,

and tighten the screws.

CAUTION

Do not connect your HP OfficeJet Pro to a switch box or the pass-through

port of another parallel product, such as a scanner, tape drive, Zip™ drive,

or CD-ROM drive. Doing so can cause erratic behavior of both products

and the possible loss of information.

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The HP OfficeJet Pro comes with the power cord for the country to

which it is shipped. If the plug on your power cord does not look

familiar, contact your dealer or local HP Sales and Support Office.

WARNING

In case there is an emergency and you need to shut off power to the

HP OfficeJet Pro, choose an outlet that is easy for everyone to access.

Power is present in the product even if the white button in the lower right front

corner of the OfficeJet Pro has been turned off. To completely shut off power,

you must disconnect the power cord.

Be sure to use the power cord with a properly grounded outlet to avoid

electric shock.

NOTE

Do not turn on your HP OfficeJet Pro yet!

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Step 7 — Install the Software

NOTE

Do not turn on your HP OfficeJet Pro yet!

Now you need to install software so that the HP OfficeJet Pro can work

with your computer.

HP Software

Turn on or reboot your computer.

If you see the following screen, press the Esc key on your

keyboard to close the “New Hardware Found” dialog.

Start the installation by doing one of the following:

◆

Insert CD-ROM #1 into your computer’s CD-ROM drive. The

software installation setup should start automatically (in less

than a minute).

◆

If the software installation does not start automatically, from

the Task bar, select the Start menu, and select Run. Enter

z:\setup (substitute your CD-ROM drive letter for the “z”).

The “Welcome” screen appears. Click Next>.

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The HP License Agreement is displayed. Click Yes to continue.

A dialog appears, instructing you to turn on your

HP OfficeJet Pro.

Turn on your HP OfficeJet Pro now, by pressing the white button

in the lower right front corner of the product, and click OK.

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The following screen appears.

NOTE

You must install both the printing and scanning software in order to scan.

HP FontSmart comes with TrueType fonts and allows you to easily

install and remove other fonts on your system.

Click Browse… to select a different destination folder for the

HP OfficeJet Pro software. Click Next> to continue.

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A “Testing Device Connection” message is displayed while the

installation program tests the cable connection between your

computer and the HP OfficeJet Pro.

If the bi-directional communications test fails, you will need to

set the front panel language and page size manually, following

the instructions on page 3-9. The communications problem must

be resolved before you will be able to scan.

After installing your software, refer to “Messages on Your PC,

Cable Test Failed” under Troubleshooting in the 1170C Series

Toolbox on your Windows desktop.

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Product Tour

Next, you will be invited to take the HP OfficeJet Pro 1170C

Series Product Tour.

The Product Tour is a 3–5 minute overview of the capabilities of

your HP OfficeJet Pro. We recommend that you take the Tour

before using the product for the first time. Click Next> to

continue.

Insert CD-ROM#2, as prompted, and click OK to take the Tour.

At the end of the Tour (or at any point during the Tour), click the

exit tour button at the top of the screen to exit the Tour and

continue installing your software.

At this point, you have finished installing the HP software and can

print and scan with your OfficeJet Pro.

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Additional Software

After you have completed the Tour, the “Install Software” dialog

box appears. These software packages from Hewlett-Packard

partners will enhance the capabilities of your OfficeJet Pro.

Click to put a checkmark next to the software product you want

to install.

◆

Caere Omnipage LE allows you to scan text into a format you

can edit with your word processor.

◆

Imaging for the Internet allows you to view and print

FlashPix® images off the Internet. If you do not have

Internet access, do not install this software (click the

checkmark off).

◆

Adobe PhotoDeluxe allows you to edit the images you scan.

Symantec WinFax PRO allows you to send faxes using the

fax modem in your PC and your OfficeJet Pro. If you do not

have a fax modem, do not install this software (click the

checkmark off).

NOTE

Have your Windows 95/98 installation CD-ROM or installation diskettes

available if you are installing Symantec WinFax PRO.

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Installing Caere OmniPage Limited Edition Software

10 If you install Caere OmniPage, follow the directions on the screen.

When you see the following screen, be sure to select

HP OfficeJet Pro PictureScan.

Installing HP Imaging for the Internet Software

11 If you are installing Imaging for the Internet, follow the directions

on the screen.

An Imaging for the Internet User Guide will be installed in the

Imaging for Internet program folder, along with a README file.

Do not view the README now; view it later, after you finish

setting up your OfficeJet Pro.

Installing Adobe PhotoDeluxe Software

12 If you are installing Adobe PhotoDeluxe, follow the directions on

the screen. We recommend the “Typical” installation.

Microsoft Internet Explorer will be installed as part of the process.

NOTE

If Adobe PhotoDeluxe asks to install Microsoft Internet Explorer, installing it

will not change your default Web Browser.

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Installing Symantec WinFax PRO Software

13 If you are installing Symantec WinFax PRO, insert the Symantec

WinFax PRO CD-ROM now, and click OK. Then follow the

instructions on the screen.

When you see this screen, enter your fax number and other

dialing information as necessary. Click the Help button if

you are not sure what to enter.

When you see this screen, enter your name or your fax

number in the CSID field.

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If you see the following screen (you might not), insert your

Windows 95/98 installation CD-ROM or diskettes. (If you do

not have Windows 95/98 CD or diskettes, but the

Windows 95/98 Setup files are on your hard drive, go to

step 1).

1) Using either the Explorer or the Browse CD button, go

to the Win 95/98 directory. The dialog box should tell

you the exact directory and file it is looking for.

2) When you are asked if you want to set WinFax PRO as

your default printer, be sure to answer No.

3) When you see a message similar to: “Could not open the

file names: ‘Z:\WINFAX\WINFAX80\DISK.ID’”

remove your Windows 95/98 CD, reinsert your

WinFax PRO CD, and click Retry.

IMPORTANT

If you do not have the Windows 95/98 setup files and cannot install

these files, WinFax PRO will not work properly. You must reinstall

WinFax PRO after you have located your Windows 95/98 software.

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When you see the following screen, if you do not have a

voice modem, uncheck TalkWorks by clicking the box.

When you have made all necessary entries, Symantec

WinFax PRO will be installed.

14 Next, you will be prompted to restart your computer. You must

reboot your computer before you can use the HP OfficeJet Pro.

Click Finish.

The first time you restart your computer after installing the

HP OfficeJet Pro, you will be invited to register your product

electronically. The information you provide to HP is confidential

and is used to help us improve our products. And, when you

thank you!

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Step 8 — Align Your Tri-Color and Black Print Cartridges

Before you start using your HP OfficeJet Pro, you need to align the

tri-color and black print cartridges to ensure the best copy and print

quality.

When you turn on your HP OfficeJet Pro for the first time, you will see

the message “Initializing,” followed by the message “Press Resume to

Align Cartridges” on the front panel display.

NOTE

If the message is not in your language, you will need to change the front panel

language before proceeding with the next step. Go to page 3-9 for instructions

on how to change the language.

Press the Select/Resume button.

The OfficeJet Pro prints a page with two sets of paired lines on it.

A set of numbered, horizontal lines appears at the top of the page,

and a set of vertical lines, each with a unique letter, appears at the

bottom of the page.

The mid-range number for horizontal alignment appears on the

front panel display.

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Look closely at the set of horizontal bars, and determine which

set of black and color lines is aligned the best.

Select the number on the front panel display that represents the

best horizontal alignment pattern, and press Select/Resume.

If necessary, use the Plus (+) and Minus (–) buttons on the front

panel to change the number on the display.

The mid-range letter for vertical alignment appears on the front

panel display.

Now look closely at the set of vertical bars and determine which

set lines up the best.

Select the letter that represents the best vertical alignment on the

page and press Select/Resume.

If necessary, use the Plus (+) and Minus (–) buttons on the front

panel to change the letter on the display.

The HP OfficeJet Pro then prints another page to confirm that the

print cartridges are correctly aligned.

Match the alignment in Sample 2 to the alignment in Sample 1.

If the lines are straight, the Align Cartridges procedure is

complete.

If the lines are not straight, you may want to repeat the Align

Cartridges procedure. To do this, press the Menu button until the

message “Align Cartridges” is displayed, press Select/Resume,

and then repeat steps 2–6.

Congratulations! You have finished setting up your

HP OfficeJet Pro. Now you are ready to start using it.

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Copying

This chapter explains how to make copies and how to use the special

copying features of the HP OfficeJet Pro. It also explains how to use

other features on the front panel and special considerations of the

automatic document feeder.

NOTE

The scanner light remains on for approximately 12 hours after you turn on the

HP OfficeJet Pro or make the first copy of the day. This keeps the bulb warm

for optimal performance. The bulb uses very little power. After 12 hours, the

OfficeJet Pro turns off the scanner bulb to save energy, and displays a “Power

Save On” message. When you are ready to use the OfficeJet Pro again, just

press any button on the front panel.

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How to Make Copies

If it is not already on, turn on the HP OfficeJet Pro by pressing the

white button on the lower right front corner of the product.

Manually (on the copy glass): Lift the document cover, place

the original face down on the glass along the two green borders,

and close the document cover.

Put the long edge of your original along the longer green border.

NOTE

Be sure to place all originals, including small photographs, in the corner along

the two green borders. Some features of the HP OfficeJet Pro look for items

specifically in that corner.

Using the automatic document feeder: Load the original(s)

with the printed-side facing back in the document feeder, with the

top of the document to the right. Adjust the page guide to the

length of the original(s).

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When the originals are in place, the phrase “Document Loaded”

appears briefly on the display, and lights flash.

NOTE

Refer to “Automatic Document Feeder Requirements” on page 7-5 for

information on the types of paper you can use in the document feeder.

If you are making more than one copy, specify the number of

copies to make.

If desired, adjust the way your copy will look using the Copy

Quality, Reduce/Enlarge, Lighter/Darker, and Color Intensity

buttons. See “Controlling How Copies Will Look” later in this

chapter for details.

Start copying:

◆

Press the Black button to make a black and white copy.

Press the Color button to make a color copy.

Controlling How Copies Will Look

You can change the default copy settings to produce copies that look

the way you want them to.

NOTE

There is a small margin around the edge of paper that the HP OfficeJet Pro

cannot copy onto. See “Copy Margins” on 15-3 for details.

This section explains how to use the following settings and options:

◆

Number of copies

Scan To Fax

Copy quality

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◆

Reduce/enlarge features

Paper types

Lighter/darker

Color intensity

Text enhancement (TE)

Enhance light colors (ELC)

Copy paper size

Set defaults

NOTE

The copy settings are reset to their default settings two minutes after each

copy job is complete.

TIP

If you consistently use front panel settings other than the default,

consider establishing those settings as your new defaults. See “Set

Defaults” on 3-10 for more information.

Number of Copies

To specify the number of copies, when “1 Copy” or “x Copies” is

displayed on the front panel, press the Plus (+) or Minus (–) button

until the number of copies you want to make is displayed.

Scan To Fax

When you press the Scan To Fax button, the HP OfficeJet Pro scans the

original you have placed on the scanner glass or in the automatic

document feeder, and launches Symantec WinFax PRO. For

information on using this feature, see page 6-1.

Copy Quality

The Copy Quality button changes the speed and quality of the copies

you make. You can choose from the following three copy settings:

◆

Best produces the highest copy quality for all paper and eliminates

the banding (striping) effect that sometimes occurs in solid areas.

The Best setting copies more slowly than the Normal setting.

Normal delivers high-quality output and is the recommended

setting for most of your copying. Normal is the default copy

quality setting for most paper types, and is faster than Best.

Fast copies faster than the Normal setting, and the text is of

comparable quality. Using Fast also cuts down on the frequency of

replacing your print cartridges because it uses less ink.

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To change the Copy Quality setting, press the Copy Quality button,

the small button directly beneath the three quality settings (Best,

Normal, Fast), until the light next to the copy quality setting you want

to use is lit.

Reduce/Enlarge Options

Using the HP OfficeJet Pro’s digital Reduce/Enlarge features, you

can quickly and easily reduce or enlarge images to the size you want.

NOTE

Some Reduce/Enlarge features let you specify the exact percent reduction

or enlargement you want to use. The Minus/Plus (– +) signs next to the

feature name let you know whether this option is available. Press the

Minus (

the Minus (

–

) or Plus (

) button once to change the percentage by 1. Hold down

) button to change the percentage in increments of 5.

–

) or Plus (

◆

Normal 100% makes a copy that is the same size as your original.

Entire 91% reduces your copy to ensure that all the edges are

copied.

◆

Auto Fit pre-scans the original to determine where its edges are.

Auto Fit then reduces or enlarges the original to fit on the paper

you are copying onto.

When enlarging, Auto Fit increases the size of the copy to the

largest size that will fit on the page without distorting the image,

and centers the image on the page.

NOTE

Use Auto Fit or Entire 91% to slightly reduce your original and ensure that

you copy the entire page. Entire 91% is a faster solution, because it uses a

fixed percentage to make the copy—no pre-scan is needed to calculate the

size of the original. Auto Fit is an easy solution—the Auto Fit feature

calculates the reduction percentage for you, and all your copies will be the

same size.

◆

Custom 100% (– +) lets you specify (using the plus or minus

buttons) the exact reduction or enlargement percentage to use.

You can specify any percentage between 25% and 400%.

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◆

Poster 400% (– +) determines how to divide up the original image

and enlarge each part to end up with an image that is up to 400%

larger than your original. You can specify a different total

enlargement percentage using the Minus (–) or Plus (+) buttons. A

poster may be created using up to 25 sheets of paper (5 sheets wide

and 5 sheets long).

For example, you can use Poster to create posters of your work to

display in your office or store. Use HP Premium Photo Paper for a

glossy, near-photo-quality look.

NOTE

There is a minimum 1/4-inch overlap on all pages of the poster. This ensures

that key elements on the page do not get cut off, and makes it easy for you to

paste the pages of the poster together.

◆

Clone 100% (– +) fits as many copies of the original as will fit on

one sheet of the paper you are using. You can specify a reduction

or enlargement using the Minus (–) or Plus (+) buttons.

For example, you can use Clone to make extra copies of special

photographs for family and friends. For glossy, near-photo-quality

copies, use HP Premium Photo Paper.

◆

Mirror 100% (– +) reverses the image of your original and makes

a copy based on the percent reduction/enlargement you specify.

You can use Mirror to copy favorite photos or images onto

HP Iron-On T-Shirt Transfers. Then iron the image to make

custom t-shirts, banners, and flags. You can also use Mirror to

copy presentation materials onto HP Premium Transparency film.

Then, when you flip each film over to make your presentation, you

can write on it and erase, without worrying about smearing the ink.

NOTE

When you select Iron-On as the paper type on the front panel, the

HP OfficeJet Pro automatically selects Mirror as the Reduce/Enlarge setting.

To change Reduce/Enlarge settings:

Press the Reduce/Enlarge button repeatedly, until the setting you

want is displayed.

If the feature you are using allows, press the Plus (+) or Minus (–)

button to change the reduce/enlarge percentage.

Press the Select/Resume button to select the new reduce/enlarge

setting, or press the Clear/Stop button to cancel.

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Paper Types

The Paper Type you select affects how the HP OfficeJet Pro makes

copies. It is important to select the appropriate Paper Type setting for

the kind of paper you are copying onto. Review the table on page 7-3

for more information.

To change Paper Type:

Press the Paper Type button repeatedly to scroll through the list

of available paper types.

When the paper type you are using is listed, press

Select/Resume to choose it.

Lighter/Darker

Use the Lighter/Darker button to adjust the lightness and darkness of

the copies you make.

To make copies Lighter or Darker:

Press the Lighter/Darker button. The range of

lightness/darkness values appears on a scale on the display.

To make your copy darker, press the Plus (+) button. The dot

moves to the right.

To make your copy lighter, press the Minus (–) button. The dot

moves to the left.

Press Select/Resume to confirm your selection.

Color Intensity

Use the Color Intensity feature to make the colors on your copy more

vivid or more subtle.

To change Color Intensity:

Press the Color Intensity button. The range of color intensity

values appears on a scale on the display.

To produce copies with more intense or vivid colors, press the

Plus (+) button. The round dot moves to the right on the scale.

To produce copies with paler, more subtle colors, press the

Minus (–) button. The round dot moves to the left on the scale.

Press Select/Resume to choose the new color intensity setting.

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TE (Text Enhancement)

TE sharpens the edges of black text. It is turned on by default and

should, in most situations, be left on. However, turn TE off if:

◆

Large, black typefaces look splotchy (not smooth).

Horizontal grainy or white bands appear in light- to medium-gray

areas.

◆

Thin, colored objects or lines contain black sections.

NOTE

TE is automatically turned off when Photo Paper is selected.

To turn TE On/Off:

Press the Menu button until “TE” appears on the front panel

display.

Press the Plus (+) and Minus (–) buttons to switch between ❍ (off)

and ● (on).

Press Select/Resume to confirm your selection.

ELC (Enhance Light Colors)

Use the Enhance Light Colors (ELC) setting to enhance light-color

backgrounds in documents, such as maps, photos, and invoices, so the

background is included on the copy. The ELC feature improves the

appearance of very pale colors. Turn on ELC if pale colors are copying

as white.

To change the ELC setting:

Press the Menu button repeatedly until ELC appears on the front

panel display.

Press the Plus (+) and Minus (–) buttons to switch between ❍ (off)

and ● (on).

Press the Select/Resume button to confirm the change.

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Changing Other Front Panel Settings

This section explains how to use the following settings and options:

Front panel language

Copy paper size

◆

Set defaults

Factory defaults

Clear/Stop

Front Panel Language

You established the Front Panel Language when you first set up your

HP OfficeJet Pro. To switch to a different language, follow these

steps.

While holding down the Select/Resume button, press the Color

Intensity button, then release both buttons.

The current language is displayed.

Press the Plus (+) or Minus (–) button to scroll through the

available languages until the language you need appears.

The following languages are available: English, Español,

Deutsch, Français, Italiano, Nederlands, Dansk, Norsk,

Portugués, Svenska, and Suomi.

Press Select/Resume to choose the displayed language.

You will be prompted to change Paper Size. See steps 3 and 4 in

the next section.

Copy Paper Size

With your HP OfficeJet Pro, you can copy on either

letter- (8.5 x 11 inches) or A4- (210 x 297 mm) sized paper.

To change Copy Paper Size:

Press the Menu button repeatedly until you see “Copy Paper

Size” on the front panel display.

Press Select/Resume to view the current default paper size.

Press the Plus (+) or Minus (–) button to toggle between the two

paper sizes.

Press Select/Resume when you see the paper size you want.

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Set Defaults

If you consistently use settings on the front panel other than the

default, you can establish those setting as your new default.

NOTE

The default setting is always indicated by a solid dot.

You can change default settings for all your front panel options. To

establish new defaults, first set all options the way you want them to

be. Then use the Set Defaults feature to save all the settings.

Here is an example using Auto Fit.

Press the Reduce/Enlarge button repeatedly until “Auto Fit” is

displayed.

Press Select/Resume. (This step changes your regular

Reduce/Enlarge setting from Normal 100% to Auto Fit.)

Press the Menu button until “Set Defaults” appears on the front

panel display.

Press the Select/Resume button. The message “Current settings

saved as defaults” is displayed. (This step saves the new

setting—Auto Fit—as your default.)

Factory Defaults

You can return all the front panel settings to their factory defaults at

one time.

To return to Factory Defaults:

Press the Menu button repeatedly until you see “Factory

Defaults” on the front panel display.

Press Select/Resume.

The message “Returned to factory defaults” appears on the front

panel display.

Clear/Stop

Use the Clear/Stop button to cancel copy settings you have specified

or to stop copying.

◆

When you press the Clear/Stop button to cancel copy settings,

they are reset to default settings.

◆

When you press the Clear/Stop button to stop copying, the phrase

“Copy Cancelled” appears on the front panel display. After a few

seconds, the HP OfficeJet Pro cancels the job.

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Using the Automatic Document Feeder (ADF)

With the automatic document feeder, you can feed up to 30 originals

at a time. You can use letter-sized or A4-sized originals in the feeder.

Here are some other tips:

◆

Always feed your originals with the printed-side facing back in

the document feeder, and the top of the document to the right.

◆

Do not mix paper types or sizes in the ADF.

Load only originals printed on 16–24 lb. paper in the document

feeder. Originals on lighter or heavier paper will not feed

correctly and may jam in the feeder.

◆

To prevent paper jams, use the ADF with plain paper or

HP Premium InkJet paper only.

Do not use photo paper, transparency film, photos, labels, or

envelopes in the document feeder.

When you make more than one copy using the document feeder,

you will need to collate the sets manually.

For instructions on how to clear an automatic document feeder

paper jam, see page 12-1.

◆

Do not load colored originals printed on a color laser printer.

Slick-surfaced papers will jam in the ADF. A full-page color

graphic printed on a color laser printer develops a slick surface.

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Printing

Using your HP OfficeJet Pro, you can print on many sizes and types of

paper, such as letter-, A4-, and legal-sized paper. You can also print on

envelopes, transparency film, labels, cards, and even custom-sized

letterhead or stationery.

For more information on printing on these types of paper, see page 7-2.

Start Printing

If it is not already on, turn on HP OfficeJet Pro by pressing the

white button located on the lower right front corner of the product.

NOTE

The scanner light remains on for approximately 12 hours after you turn on the

HP OfficeJet Pro or make the first copy of the day. This keeps the bulb warm

for optimal performance. The light uses very little power. After 12 hours, the

OfficeJet Pro turns off the scanner bulb to save energy, and displays a “Power

Save On” message. When you are ready to use the OfficeJet Pro again, just

press any button on the front panel.

Load up to 150 sheets of paper into the bottom (IN) tray of the

HP OfficeJet Pro. For more detailed instructions on loading paper,

see page 7-4.

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Change the print settings as necessary:

From your software program’s File menu, select Print. You

will see a dialog box similar to the one below.

Click the Properties button. The HP OfficeJet Pro 1170C

Series print setup dialog box is displayed.

Here is where you specify Paper Size, Paper Type, and Print

Quality for the file you are printing. Make necessary

adjustments, then click OK to return to the Print dialog.

NOTE

The settings you change here remain in effect while you are using the current

program. To make your changes permanent, make them in the Control Panel

Printers folder.

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TIP For detailed instructions on changing print settings,

such as Paper Size and Orientation, see the 1170C

Series Toolbox. For information on accessing help, see

page 10-3.

When all setup options are set correctly, from your software

program’s File menu, select Print.

Stop Printing

You can stop printing a file using either the HP OfficeJet Pro or

Windows 95/98.

Stop a Print Job from the HP OfficeJet Pro

◆

Press the Clear/Stop button on the front panel to stop printing.

Stop a Print Job from Windows 95/98

On the taskbar, click Start, and then select Printers from the

Settings menu.

Double-click the HP OfficeJet Pro 1170C Series icon.

From the list, select the document you want to cancel.

From the Document menu, select Cancel Printing.

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NOTE

Most programs that were designed for Windows 95/98 use the

Windows 95/98 print spooler. The above procedure will work to stop printing

in these programs. If the procedure does not work, your program may not use

the Windows 95/98 spooler (for example, PowerPoint in Microsoft Office 95

and 97). If this happens, follow the instructions for canceling “Background

Printing” in the on-line help for your program.

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Scanning

Using your HP OfficeJet Pro and the software programs that come

with it, you can scan text and pictures and then make changes to them.

This chapter highlights the methods you can use to scan text and

pictures.

For more information on scanning, including step-by-step instructions,

refer to the OfficeJet Pro Scanning Tutorial. See page 10-2 for more

information.

Scanning Methods

You can scan in several different ways.

While working in a word processing, spreadsheet, or presentation

program:

◆

ScanPicture—Scan and import pictures while working in a word

processing, spreadsheet, or presentation program.

◆

Acquire Text—Scan and import editable text using

Caere OmniPage LE, while working in most word processing

programs.

◆

TWAIN—Scan and import pictures while working in

TWAIN-aware programs like Adobe PhotoShop.

Using a standalone program:

◆

HP PictureScan (Scan to a File)—Scan pictures using

HP PictureScan, a program in your HP OfficeJet Pro 1170C Series

folder, and save it as a graphics file.

◆

Caere OmniPage LE—Scan text using Caere OmniPage LE, a

program in the Caere Applications folder, and save it as a text or

document file.

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Using Scan To Fax and WinFax PRO:

◆

Scan To Fax—Launch WinFax PRO from the OfficeJet Pro front

panel, and scan pictures or text into a fax to send. (See Chapter 6.)

◆

WinFax PRO—Scan pictures or text into a ready-to-send fax file.

(See Chapter 6.)

Scanning Tips

◆

Never scan at a higher resolution or bit depth than you need. It

does not improve the quality, and just takes up disk space.

◆

Photos typically are not high resolution, so scanning at a

resolution greater than 100 dpi will not improve the quality of the

scanned photo image.

If you want higher resolution for your photos, use the

OfficeJet Pro 300 dpi printer destination under the Options menu.

Keep in mind that one full-page scan at that resolution can use as

much as 24 MB of disk space. See the Scanning Tutorial for more

information.

◆

If you are scanning something to go on a web site or display

screen, remember that most screens only display at 72 dpi.

If you want to save an image in FlashPix (.fpx) format, launch

Adobe PhotoDeluxe, and use the TWAIN feature to scan the

image. Then save it as a .fpx file type.

Scanning While Working in a File

Scanning Using HP ScanPicture

With HP ScanPicture, you can scan pictures directly into the document

you are working on. It is the easiest way for you to scan. Most 32-bit

Windows 95/98 programs that allow cutting and pasting (for example,

word processing programs, spreadsheets, and presentation packages)

can use ScanPicture.

ScanPicture is automatically listed on the File menu of many programs

after you complete the HP OfficeJet Pro installation.

NOTE

Microsoft Office 97 Users: If you installed Office 97 after installing your

HP OfficeJet Pro software, you will need to run a special program to “turn on”

this feature in your Office 97 programs. See “Installing the Office 97 Utility” on

13-3 for more information.

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To use ScanPicture:

Place the item you want to scan against the green borders on the

scanner glass.

NOTE

You cannot use the automatic document feeder with the ScanPicture option.

Place your cursor in the document where you want your scanned

image to be placed, and select ScanPicture from the File menu.

A preview scan displays. The animated selection border shows

the portion that will be scanned.

To crop a square or rectangular-shaped image, click the

square marquee button and pull the border to where you

want it.

To crop an irregularly shaped image, click the lasso button

and draw around the area you want scanned.

TIP If you want to change the size of your scanned image,

your final picture will look better if you change the size

to the required dimensions before you import it into your

document. To do this, click the Options button, and click

the Rulers icon. Then specify the size you want the

scanned image to be.

Click Accept.

The image you scanned is imported into your document.

Scanning Pictures in TWAIN-Aware Programs

TWAIN¹is an industry standard software/hardware interface that

allows you to scan images directly into a software program using a

menu command.

TWAIN is a part of many graphics programs, such as Adobe

PhotoDeluxe. Scanning using TWAIN is similar to using

HP’s ScanPicture. The specific procedure is different for each

TWAIN-aware program. Here is an example of how the TWAIN

feature works in Adobe PhotoDeluxe.

1. TWAIN is an acronym for Technology Without An Interesting Name.

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Open a file using Adobe PhotoDeluxe.

Place the item(s) you want to scan against the green borders on the

scanner glass or in the automatic document feeder (ADF). If you

are using the ADF, be sure to place the originals with the printed

side facing back and to the right.

NOTE

When you scan using the automatic document feeder, the entire image is

scanned, without a preview scan. To change the size of the scanned image,

you will need to edit it after it is saved.

Click Get Photo on the task list, then click the Get Photo tab.

Click the Scanners icon.

Enter a name for your image file, and click OK.

The image file is placed in your “My Photos” directory.

To open the file, double-click its icon in the “My Photos” folder.

Scanning Text Using Acquire Text

If you installed Caere OmniPage LE, a new menu item called Acquire

Text will now be available in the File menu of many word processing

programs. You can use this feature to scan text directly into your word

processing files for editing.

NOTE

If Acquire Text does not appear on your File menu, check to make sure that

“OCR Aware” is selected in Caere OmniPage LE. To do this, launch Caere

OmniPage LE, and select OCR Aware from the Tools menu. Refer to the

Caere OmniPage LE on-line help for more information.

To use the Acquire Text feature:

Create or open a file using your word processing program.

Place the document you want to scan against the green borders on

the scanner glass or in the automatic document feeder (ADF). If

you are using the ADF, be sure to place the originals with the

printed side facing back and the top to the right.

Select Acquire Text from the File menu.

NOTE

The first time you use Caere’s OmniPage LE, a registration screen will display.

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Click Scan.

The pages will be scanned and imported into your file, ready for

editing.

Scanning Using a Standalone Program

Scanning Pictures Using HP PictureScan

With HP PictureScan, you can scan pictures and save them in a new

file. You will find PictureScan listed as 1. Scan in the

HP OfficeJet Pro 1170C Series folder under your Start menu.

To scan using PictureScan:

Place the item(s) you want to scan against the green borders on

the scanner glass or in the automatic document feeder (ADF). If

you are using the ADF, be sure to place the originals with the

printed side facing back and the top to the right.

NOTE

When you scan using the automatic document feeder, the entire image is

scanned, without a preview scan. To change the size of the scanned image,

you will need to edit it after it is saved.

Select 1. Scan in the HP OfficeJet Pro 1170C Series folder.

Click Pictures, and then click Scan.

A preview of the image displays. The animated selection border

shows the portion that will be scanned.

To crop a square or rectangular-shaped image, click the

square marquee button and pull the border to where you

want it.

To crop an irregularly shaped image, click the lasso button

and draw around the area you want scanned.

Click Accept when you are satisfied with how the scanned image

looks.

Enter a name for the image file, select a file type, and click Save.

See the on-line Scanning Tutorial for information on file types and

file sizes.

NOTE

For multiple pages, the images will be saved as name, name01, name02,

and so forth, where “name” is the filename you entered.

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TIP

If you want to save an image in FlashPix (.fpx) format, launch

Adobe PhotoDeluxe, and use the TWAIN feature to scan the image.

Then save it as a .fpx file type. See “Scanning Pictures in

TWAIN-Aware Programs” on 5-3.

Scanning Text Using Caere OmniPage LE

To scan text and save it in a new text file:

Under the Start menu, select Programs and then select

OmniPage Limited Edition from the Caere Applications folder.

From the File menu, select New Job to create a new file.

In the Load Scanner window:

Click Feeder if you are scanning using the automatic

document feeder.

Click Flatbed if you are scanning one item on the scanner

glass.

NOTE

If a page is loaded in the automatic document feeder, the Load Scanner

window will not display.

Click Scan to start scanning.

Caere OmniPage LE scans the loaded images and imports them as

separate pages in your new “Job” file.

After the page is scanned, click the OCR button.

Caere OmniPage LE processes the image and converts it into

editable text.

NOTE

If you are scanning multiple pages using the automatic document feeder, the

next page will not be scanned unless you click the OCR button to convert the

previous page.

Name your new file, and save it.

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Editing Your Scanned Pictures

You can edit your scanned pictures using the image editor software

provided with your HP OfficeJet Pro.

◆

If you used ScanPicture to place an image in a document, simply

double-click the image to start Adobe PhotoDeluxe. After you

have finished editing your picture, click the Exit & Return to

HP ScanPicture button. The modified picture appears in your

document.

◆

If you saved the scanned image as a graphics file, open the image

using Adobe PhotoDeluxe, and then modify it as needed.

NOTE

For detailed information on using Adobe PhotoDeluxe, refer to its on-line

help.

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Communicating

This chapter explains how to scan and send it as a fax file attachment

using the HP OfficeJet Pro and Symantec WinFax PRO. To scan and

send e-mail, refer to the Symantec WinFax PRO on-line help.

Scanning Using WinFax PRO

Scanning Using Scan To Fax

With the OfficeJet Pro, you can scan a page (or multiple pages),

automatically launch Symantec WinFax PRO, and include the scanned

pages in the fax you send.

To use Scan To Fax:

Place the item(s) you want to scan against the green borders on the

scanner glass or in the automatic document feeder (ADF). If you

are using the ADF, be sure to place the originals with the printed

side facing back and the top to the right.

Press the Scan To Fax button on the front panel of your

HP OfficeJet Pro.

The page (or pages) are scanned and included as separate pages in

your fax. After all pages have been scanned, the Symantec WinFax

PRO “Send Fax Wizard” window is displayed on your computer.

On your computer, enter destination information for your fax, and

add a cover page, message, and attachments, if desired.

Press Finish to send the fax.

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Scanning Using Symantec WinFax PRO Standalone

Place the page(s) you want to scan against the green borders on the

scanner glass or in the automatic document feeder (ADF). If you

are using the ADF, place the originals with the printed side facing

back and the top to the right.

On the taskbar, click Start, and from the Programs menu select

WinFax PRO from the WinFax PRO directory.

The main Symantec WinFax PRO window appears.

From the Tools menu, select Scan, then select Scan and Send.

After all pages have been scanned, the Symantec WinFax PRO

“Send Fax Wizard” window is displayed on your computer.

Enter destination information for your fax, and add a cover page

and message, if desired.

Press Finish to send the fax.

NOTE

For details on using other Symantec WinFax PRO features and options, refer

to the Symantec WinFax PRO on-line help, or visit Symantec’s website at

http://www.symantec.com.

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All About Paper

This chapter explains the paper types you can use when copying and

printing. It also presents some tips on loading paper and transparency

film, and specifies paper requirements for originals used in the

automatic document feeder.

For a current list of HP papers, visit our website:

http://www.hp.com/go/officejet-pro

HP Papers

The HP OfficeJet Pro is designed to copy and print onto a variety of

paper types and weights, including plain paper. Be sure that all paper

is free of rips, dust, wrinkles, and curled or bent edges.

For highest quality results, use HP papers.

◆

HP Bright White InkJet Paper delivers high-contrast colors and

sharp text. It is opaque enough for two-sided color printing, with

no show-through. It is ideal for newsletters, reports, proposals, and

flyers.

◆

HP Premium Photo Paper is a high-quality, glossy-finish,

photo-based inkjet paper. It looks and feels like a photograph and

can be mounted under glass or in an album. HP Photo paper dries

rapidly and resists fingerprints and smudges.

◆

HP Iron-On T-Shirt Transfers can be used to transfer your designs

or photos (either by copying or printing) onto t-shirts, sweatshirts,

and fabric crafts.

HP Premium Transparency Film is designed to make your color

presentations vivid and even more impressive. This film is easy to

use and easy to handle and dries quickly without smudging.

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◆

HP Premium Heavyweight InkJet paper is matte-coated on both

sides for double-sided copying. It is the perfect choice for

near-photographic reproductions and business graphics for report

covers, special presentations, brochures, mailers, and calendars.

HP Premium InkJet Paper is the ultimate coated paper for

high-resolution printing. A smooth-matte finish makes it ideal for

your special documents.

NOTE

See page 7-5 for automatic document feeder paper requirements.

Paper Choices When Copying

You should copy only onto letter- and A4-sized papers.

Using the Right Front Panel Paper Type When Copying

The Paper Type you select determines how the HP OfficeJet Pro copies

onto the paper you are using. Each time you load a different type of

paper in the paper tray or document feeder, be sure to set the

corresponding Paper Type on the front panel.

For this Kind of Paper

Copier paper or letterhead

Select this Paper Type

Plain Paper

HP Bright White InkJet Paper

HP Premium Transparency Film

HP Premium Photo Paper

Plain Paper

Transparency

Photo Paper

HP Premium InkJet Paper

Premium InkJet

Iron-On

HP Premium Heavyweight InkJet Paper

HP Iron-On T-Shirt Transfers

See “Paper Types” on page 3-7 for information about setting Paper

Type on the front panel.

NOTE

Front panel settings affect copying only. To select Paper Types for printing,

see “Paper Choices When Printing” below.

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Paper Choices When Printing

The HP OfficeJet Pro is designed to print on many sizes and types of

paper, such as letter-, A4-, and legal-sized paper. You can also print

on envelopes, labels, cards—even custom-sized letterhead or

stationery.

Using the Right Print Settings in the OfficeJet Pro Print

Properties Dialog

The Print Settings you choose in the Print Properties dialog tell the

printer how to work with the specific paper you are using. It is

important that you specify the correct Print Settings (see page 4-1 for

details on setting and using Print Properties).

For this Kind of Paper

HP Bright White InkJet paper

Copier paper

Select this Paper Type

Plain Paper

Letterhead

Plain Paper

HP Premium InkJet Paper

HP Premium Heavyweight InkJet HP Premium InkJet Paper

paper

HP Premium Photo paper

HP Premium Photo Paper

HP Iron-On T-Shirt Transfers

HP Iron-On — automatically selects

Flip Horizontal

HP Premium Transparency Film HP Transparency

Labels

Plain Paper — be sure to use letter- or

A4-size labels designed for use in

HP InkJet products, such as DeskJet

Printers (like Avery^TMInkJet labels)

The Print Setting you choose automatically sets the optimal print

quality for the paper you are using.

NOTE

If you are printing on special HP papers, the OfficeJet Pro automatically

chooses the Best print quality to ensure the clearest, crispest results.

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Tips on Loading Paper in the Paper Tray

◆

All paper: Load paper print-side down with the letterhead (or top

of page) going into the tray first. Be sure paper is loaded fully

forward in the paper tray.

HP Premium InkJet Paper: Locate the gray arrow on the

nonprinting side of the paper, and insert paper with the arrow side

facing up.

HP Premium Photo Paper: Load the shiny side facing down.

Always load at least 5–10 sheets in the paper tray. You can place

the photo paper sheets on top of plain paper in the paper tray.

HP Premium Transparency Film: Insert the film so that the white

transparency strip, with arrows and the HP logo, is on top and

going into the tray first.

HP Iron-On T-Shirt Transfers: For best results, manually feed

one sheet at a time, with the unprinted side facing down. Flatten

the transfer sheet completely before using; do not load curled

sheets. To prevent curling, keep transfer sheets sealed until just

before printing.

Special Considerations When Using Transparency Film

◆

Load a maximum of 80 transparency sheets at a time.

Be sure to specify “Transparency” as the Paper Type setting.

Ink dries slower on film. Be sure to allow enough time for the ink

to dry before using the transparency.

◆

If you are copying from a transparency (that is, your original is

printed on transparency film), place a blank piece of paper over the

transparency on the copier glass.

NOTE

We recommend using only HP Premium Transparency Film when copying or

printing on transparencies. Other transparency film can jam in the

OfficeJet Pro.

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Input Tray Requirements

Recommended Use

◆ 16- to 36-lb (60- to 135-g/m²)

copier paper or letterhead

Not Recommended

◆ Paper heavier than 36 lb (135 g/m²)

or lighter than 16 lb (60 g/m²)

◆ HP Premium InkJet Paper

◆ HP Premium Photo Paper

◆ Paper with cutouts or perforations

◆ Photo paper other than

HP Premium Photo

◆ HP Bright White InkJet Paper

◆ Transparency film other than

HP Premium

◆ HP Premium Transparency Film ◆ Any size paper other than Letter

or A4

◆ Letter-, legal, or A4-size paper

◆ Heavyweight paper other than

HP Premium

◆ HP Premium Heavyweight InkJet ◆ Multiple-part forms or label stock

paper

◆ HP Iron-On T-Shirt Transfers

◆ Envelopes

◆ Labels

◆ Custom paper sizes

Automatic Document Feeder Requirements

◆

Load a maximum of 30 originals at a time.

◆

Load only plain paper (white and color), letterhead, and

HP Premium InkJet in the 16–24 lb (60–90 g/m ) range.

◆

Always insert originals with the printed-side facing back in the

feeder and the top of the paper to the right.

Do not start copying until the “Document loaded” message

appears on the front panel display and you see the Copy Quality

lights flash.

◆

Do not load colored originals printed on a color laser printer.

NOTE

Do not load photos, paper sizes other than letter or A4, photo paper,

transparency film, labels, or envelopes in the automatic document feeder.

Doing so may cause a paper jam.

Slick-surfaced papers will jam in the ADF. A full-page color graphic printed

on a color laser printer develops a slick surface.

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Sharing the

OfficeJet Pro Over a

Network

This chapter explains how to set up the HP OfficeJet Pro and your

computers for network printing and file sharing.

IMPORTANT

Contact your network administrator before setting up your

OfficeJet Pro for file sharing. Your company may have security

guidelines for you to follow.

Hewlett-Packard does not provide support for peer-to-peer networks,

file sharing, and printing. Check your Windows Help system or

Microsoft for assistance.

After this is done, all computers that are set up properly will be able to:

◆

Print to the HP OfficeJet Pro.

Access files on the computer directly connected to the

HP OfficeJet Pro.

NOTE

Your computers must already be networked to use this procedure.

Setting Up for Peer-to-Peer Printing and File Sharing

To set up for peer-to-peer printing and file sharing, you will need to set

up your “server” computer and “client” computers.

◆

A “Server” is the computer that is connected directly to the

HP OfficeJet Pro using the supplied IEEE-1284 cable.

◆

A “Client” is another computer on your network that needs to be

set up to print to the shared HP OfficeJet Pro 1170C Series.

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Setting Up the Server

Install the HP OfficeJet Pro 1170C Series software on the server,

as described in Chapter 2 of this User’s Guide.

Next, set up the server so that other computers on the network can

print to the HP OfficeJet Pro and access files.

NOTE

See “Enabling file and printer sharing” and “Sharing your printer with other

people” in Microsoft Windows 95/98 Help for detailed instructions.

Now, create a special folder that people using other computers on

the network will be allowed to access. Name this folder

appropriately, so that it is identified clearly as a shared folder (for

example, “Share” or “Scanfiles”).

Setting Up Client Computers

Installing Printing Software

The HP OfficeJet Pro 1170C Series printing software must be installed

on each “client” computer that will be printing to the HP OfficeJet Pro.

Run Setup.exe, from either the HP OfficeJet Pro 1170C Series

CD-ROM #1 or wherever your network administrator installed the

software.

NOTE

The CD may automatically run setup for you.

When you see the “Welcome” screen, click Next>.

When you see the “HP Software License Agreement” screen, click

Yes.

When you are asked to “Turn on your HP OfficeJet Pro now...”

click OK.

On the “Select HP Components” screen, click Scanning Files to

remove the check mark. (You are not installing the scanning

software on the client computer’s hard disk because the scanning

software does not work over a network.)

When the Communications Test fails, click Continue>.

When you see the “Results of Communication Test” dialog box,

click Next>.

Select a Model Number when you are prompted to do so.

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When you are asked to take the Product Tour, click View the

tour now to remove the check mark, and then click Next>.

10 When you are asked to insert CD-ROM#2, click Cancel.

11 Click Finish to restart the client computer.

12 After your computer restarts, you will see the “Electronic

Registration” screen. Click Never Register for the first screen

and Yes in the second screen so the registration screen does not

appear again.

Printing and font software is now installed on this client

computer.

13 Repeat this procedure for all client computers.

Redirecting Client Printing Software to the OfficeJet Pro

When the printing software is installed, printing is automatically

directed to the “LPT1” port. It needs to be redirected for all client

computers that will print to the HP OfficeJet Pro.

On a client computer, open the Windows 95/98 “Printer” folder

(instructions for doing this are available in Windows 95/98 Help).

Select the HP OfficeJet Pro 1170C Series icon by clicking on

it once.

From the File menu, select Properties.

In the “Properties” window, click the Details tab, then click the

Add Port button.

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In the “Add Port” dialog, click the Browse… button to see a list

of networked printers.

In the “Browse for Printer” dialog, click on the OfficeJet Pro, then

click OK.

Click OK to select the network path to the printer.

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Click OK again to enable printing to the redirected port.

To print to the shared HP OfficeJet Pro 1170C Series from your

software programs, select it using each program’s “Print” dialog.

How to Share Files Across a Peer-to-Peer Network

Follow the “Opening a shared folder” procedure in

Windows 95/98 Help to access the file or folder you need.

Copy the file from the shared folder to your computer.

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Maintaining Your

HP OfficeJet Pro

With minimal maintenance you can keep your HP OfficeJet Pro in top

working condition. Perform the following maintenance procedures as

necessary.

Cleaning the Exterior Case

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off

the case. The interior of the HP OfficeJet Pro does not require

cleaning. Keep fluids away from the interior of the HP OfficeJet Pro.

Cleaning the Glass

Dirty copier glass (fingerprints, smudges, etc.) slows down copying

and scanning performance by as much as half a minute! This is

because the scanner is actually processing the smudges on the glass.

Be sure to keep the glass clean and free from dust, smudges, and

fingerprints.

WARNING

Turn off the HP OfficeJet Pro and unplug the power cord before cleaning.

Even though the HP OfficeJet Pro is off, power is still being supplied if the

power cord is plugged in.

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To clean the glass:

Turn off the HP OfficeJet Pro, remove the power cord, and then

raise the document cover.

Clean the glass with a soft cloth or sponge slightly moistened with

warm water and a mild soap or detergent. You may also use glass

cleaner.

CAUTION

Do not use abrasives, acetone, benzene, or carbon tetrachloride on the

glass; these can damage the glass. Do not place liquids directly on the

glass. They may seep under it and damage your HP OfficeJet Pro.

Rinse the soft cloth or sponge with clean water, wring out excess

water, and wipe the remaining soap or detergent off the glass.

Dry the glass with a chamois or cellulose sponge to prevent

spotting. If soap or detergent does not clean the glass sufficiently,

you can use isopropyl alcohol as a cleaning agent.

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Getting Help

Your OfficeJet Pro includes several resources to help you get started

and use the product to full advantage. This chapter describes the types

of help available.

HP Multimedia Product Tour

The on-line tour for the OfficeJet Pro gives you a brief introduction to

the all-in-one product and its capabilities.

You can run the Tour either from the HP OfficeJet Pro 1170C Series

folder or from the 1170C Series Toolbox.

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HP Scanning Tutorial

The OfficeJet Pro scanning tutorial answers your questions about

scanning—from the basics (“What is scanning anyway?”) to the more

advanced (“How do I change resolution?”).

The Tutorial also gives you step-by-step instructions for scanning, and

gives you important tips on using the HP OfficeJet Pro to its full

potential.

TIP

The Scanning Tutorial is designed to be used as both an

introduction to scanning and a reference tool. You do not have to

go through the Tutorial from start to finish; you can end it at any

time.

You can run the Tutorial either from the HP OfficeJet Pro 1170C

Series folder or from the 1170C Series Toolbox.

On-Line Help

On-line help is available for the OfficeJet Pro and the programs that

come with it.

Caere OmniPage LE, Adobe PhotoDeluxe, and Symantec

WinFax PRO

To access on-line help in Caere OmniPage LE, Adobe PhotoDeluxe,

and Symantec WinFax PRO, just select an option from the Help menu

while working in these programs. Symantec WinFax PRO also

features an on-line tour/tutorial, which is also very helpful.

10-2 Getting Help

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HP PictureScan Help

The main HP PictureScan window includes a Help button at the

bottom of the screen. Click it to view detailed information on using

PictureScan.

For help on

scanning using

PictureScan, click

here.

1170C Series Toolbox

Your 1170C Series Toolbox help presents detailed procedures for

many tasks you will perform with your HP OfficeJet Pro. The

Toolbox help also includes troubleshooting information. When

problems occur, look for a description of the particular symptoms you

are experiencing. You will find details on how to fix it.

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You access this help from the HP OfficeJet Pro 1170C Series folder, or

by double-clicking the 1170C Series Toolbox icon on your desktop.

You can also select HP OfficeJet Pro Help from the Help menu of

many of your word processing, spreadsheet, or presentation programs.

The How Do I? tab features help for many tasks you perform every

day. It includes a complete copy of your HP Limited Warranty,

information about HP papers, and quick access to the on-line tour and

tutorial.

If you are having trouble copying, printing, or scanning, go the toolbox

Troubleshooting tab. It includes help for printing, scanning, and

copying problems, and lists messages you may see as you work.

Using the Product Services tab, you can clean and align print

cartridges, print a self-test page, test the communication between your

HP OfficeJet Pro and your computer, test the scanner, and calibrate

your screen.

10-4 Getting Help

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Support Services

This chapter explains how to get support for the OfficeJet Pro 1170C

Series and the other software programs included with your all-in-one

product.

Get Help from HP

If you are unable to find the answer you need in this book or in on-line

help, you can contact one of the HP support services listed in the

following pages.

Some support services are available only in the U.S. and Canada, while

others are available in many countries worldwide. If a support service

number is not listed for your country, contact your nearest authorized

HP dealer for help.

On-Line Services

Internet

For the most up-to-date product information, driver support, and

answers to frequently asked questions, visit the Hewlett-Packard

OfficeJet Pro World Wide Web home page at the following address:

http://www.hp.com/go/officejet-pro

This website is updated whenever information and support contact

numbers change.

HP Distribution Center

To order current printer and scanner drivers in the U.S., dial

1-888-HP DISKS (1-888-473-4757).

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In Europe, dial one of the following numbers:

◆ +49 180 5 290220

◆ +44 870 606 9081

In Latin America, drivers are available in English, Spanish, and

Portuguese. Dial one of the following numbers:

◆ Outside Brazil:

(011) 55-11-268-7269

(011) 268-7269

◆ Any city in Brazil, outside São Paulo

City:

◆ In São Paulo:

268-7269

In Asia and Australia, dial one of the following numbers:

◆ Asia Pacific:

◆ Australia:

65-740-4477

+61 3 9690 9100

HP FIRST

Call HP FIRST to request information to be faxed directly to you.

Hewlett-Packard offers this service free of charge. To use HP FIRST,

you need a touch-tone phone, and a 9600-baud, Group 3 facsimile

machine so you can receive the information.

In the U.S. and Canada, phone 1-800-333-1917.

11-2 Support Services

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If you need to contact HP Customer Support, do the following before

you call:

Make sure that the OfficeJet Pro is plugged in and powered on, that

the specified inkjet print cartridges are installed correctly, and that

the recommended paper is properly loaded in the input tray.

Review the setup section (Chapter 2) and the troubleshooting

section (Chapter 12) in this User’s Guide.

Try resetting the OfficeJet Pro by powering it off, then on again,

using the white button in the lower right front corner of the

product.

Call the HP FIRST toll-free number (see page 11-2) and/or check

HP’s Internet site (http://www.hp.com/go/officejet-pro) for

information that might help you quickly resolve your problem.

If you are still experiencing problems and need to speak with an

HP Customer Support Representative:

Have your serial number ready.

Print a Self Test Page (see “Using the Self Test Page”

on 12-3).

Make a color copy.

Be prepared to describe the problem you are experiencing in

detail.

Call HP Customer Support.

Calling in the U.S. and Canada During Warranty

Call 208-323-2551 Monday through Friday from 6:00 am to 10:00 pm

Mountain Standard Time (MST) and Saturdays from 9:00 am to

4:00 pm MST. This service is free during the warranty period;

however, your standard long-distance phone charges still apply.

Calling in the U.S. and Canada Post Warranty

If your product is not under warranty, you can call 1-800-999-1148. A

per-call, out-of-warranty support fee will be charged to your credit

card. You can also call 1-900-555-1500 ($2.50 per minute) from

7:00 am to 6:00 pm MST and Saturdays from 9:00 am to 3:00 pm

MST. Charges begin only when you are connected with a support

technician. (Prices and hours are subject to change without notice.)

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Calling in Europe

The numbers listed below are current as of the printing date of this

User’s Guide. For a list of current international HP Support Service

numbers, visit this address:

http://www.hp.com/cpso-support/ecscphone

You can call the HP support center in the following countries. This

service is free during the warranty period; however, your standard

long-distance phone charges will apply.

◆ Austria: 0660-6386

◆ Italy: 022-641-0350

◆ Belgium (Dutch): 02-626-8807

◆ Belgium (French): 02-626-88-06

◆ Denmark: 39-29-4099

◆ Netherlands: 020-606-8751

◆ Norway: 22-11-6299

◆ Portugal: 01-441-7199

◆ Europe (English): +44-171-512-5202 ◆ Spain: 902-321-123

◆ Finland: 02-03-47-288

◆ France: 01-43-623-434

◆ Sweden: 08-619-2170

◆ Switzerland (French &

German): 084-880-1111

◆ Germany: 0180-525-8143

◆ Ireland: 01-662-5525

◆ United Kingdom:

0171-512-5202

Calling in Australia and New Zealand

Call (03) 9272-8000 in Australia or (09) 356 6640 in New Zealand.

This service is free for 12 months from the date of original purchase;

however, your standard long-distance phone charges still apply. For

technical assistance after the free period, a $25 flat fee per single

incident will apply.

Calling Elsewhere in the World

Contact your local dealer or nearest HP Sales and Support Office for

information on obtaining technical assistance or hardware repair

services.

Imaging for Internet Plug-In

For technical support for Imaging for Internet, visit our website:

http://image.hp.com

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Get Help from Caere for OmniPage LE

U.S. Support

In the U.S., call 408-395-8319, or fax Caere at 408-395-5120.

International Support

Internationally, call one of the following numbers, or fax Caere at

+49 (0) 180 523 53 12.

◆ English (Australia, New Zealand):

◆ English (Europe):

◆ French:

+61 (0) 2 9450 0777

+49 (0) 180 523 52 81

+49 (0) 180 523 52 90

+49 (0) 180 523 52 82

+49 (0) 523 52 73

◆ German:

◆ Italian:

◆ Spanish (Europe):

+49 (0) 180 523 52 74

You can also visit Caere’s website at the following address:

http://www.caere.com

Get Help from Adobe for PhotoDeluxe

U.S. Support

If you need assistance with Adobe PhotoDeluxe, in the U.S., call

206-628-5727.

Dial-Up Service for U.S. Users

Product support and information for Adobe PhotoDeluxe are available

through the following services:

Service

Adobe BBS

How to Contact

206-623-6984

Service Provided

updates/text/files

forum/updates

common Q&A

e-mail help

America Online

CompuServe

Fax

Keyword ADOBE

ADOBEAPP

206-628-5737

Internet

[email protected]

http://www.adobe.com

World Wide Web

updates/text/files

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International Support

These numbers are for international Adobe users.

◆ Austria:

Int + 44-131-451-6882

Int + 44-131-451-6883

Int + 44-131-451-6889

Int + 44-131-451-6884

Int + 44-131-451-6890

Int + 44-131-451-6885

Int + 44-131-451-6886

Int + 44-131-451-6887

Int + 44-131-451-6888

◆ Belgium:

◆ France:

◆ Germany:

◆ Italy:

◆ Netherlands:

◆ Sweden:

◆ Switzerland:

◆ UK and Ireland:

Dial-Up Service for International Users

Service

CompuServe

Faxback

How to Contact

ADOBEAPP

Service Provided

forum/updates

dial number listed above, and

select option 3

common Q&A

World Wide

Web

http://www.adobe.com

updates/text/files

Get Help from Symantec for WinFax PRO

For technical assistance for WinFax PRO, contact Symantec on the

World Wide Web at the following address:

http://www.symantec.com

Support Available

Symantec offers Standard Care, free of charge for all registered users

for 90 days from the date of the first support call.

North America

In the U.S., call 716-843-1018. In Canada, call 416-441-3301.

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International

Symantec offers telephone support in English, French, German, and

Dutch from 9:00 a.m. to 5:00 p.m. CET Monday through Friday.

◆ Dutch

(+31) 071 524 7270

(+44) 0171 616 5810

(+33) 1 64 53 80 70

(+49) 069 66410360

◆ English

◆ French

◆ German

Numbers for Specific Countries

Country

Phone

Fax

Austria

+43 1 50 137 5020

+32 271 31 700

+45 354 45700

+43 1 50 137 5025

+32 271 31 725

+45 354 45725

Belgium

Denmark

Finland

+358 9229 30410

+33 1 645 38050

+49 69 664 10300

+353 1 8118032

+39 2 482-70000

+352 29 84 795020

+31 20 504 0565

+47 23 053300

+358 9229 30425

+33 1 645 38055

+49 69 664 10333

+353 1 8118033

+39 2 482-70025

+352 29 84 795025

+31 20 504 0566

+47 23 053325

France

Germany

Ireland

Italy

Luxembourg

Netherlands

Norway

Sweden

+46 870 39 615

+41 1 2126262

+46 870 39 624

+41 1 2126264

Switzerland

United Kingdom

+44 1711 61 665600

+44 171 61 65700

11-8 Support Services

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Troubleshooting

This chapter presents procedures for resolving paper jams in the paper

tray and automatic document feeder. It also lists messages that may

appear on the HP OfficeJet Pro front panel display or on your

computer screen. For more troubleshooting help, see

“Troubleshooting” in the 1170C Series Toolbox. See “1170C Series

Toolbox” on page 10-3 for instructions on how to access and use the

Toolbox.

How to Clear a Paper Jam in the Automatic Document Feeder

You will see the following message on the front panel display:

“Automatic Document Feeder Jam. Clear jam then press

Select/Resume.”

Lift the automatic document feeder to expose the paper jam.

Gently remove the paper.

Replace your originals in the automatic document feeder.

Press the Select/Resume button on the front panel to continue.

How to Clear a Paper Jam in the Paper Tray

Paper Jam with Front Panel Message

The message “Paper Jam” appears on the OfficeJet Pro front panel

display when paper cannot feed from the bottom paper tray properly.

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To resolve this problem:

Press and hold down the Select/Resume button.

When you do this, the paper rollers in the HP OfficeJet Pro move

forward to help eject the jammed paper.

If this does not work, press and hold down Select/Resume again.

The paper rollers move in reverse.

If the paper is still jammed, repeat steps 1 and 2 to move the paper

rollers forward and backward.

Gently remove the paper.

If all else fails, remove the paper tray by pinching together the two

levers under the paper tray. Pull the tray toward you, and gently

remove the jammed paper. Then slide the paper tray back into the

copier.

Turn the copier off, then on again to continue copying.

Paper Jam with No Front Panel Message

If paper has jammed in the copier, but no message is displayed, press

and hold down the Select/Resume button on the front panel, then

press the Paper Type button. Then follow the directions on page 12-1.

How to Use the Self Test Page

The Self Test Page lets you know whether the OfficeJet Pro is

operating properly. It lists current, default front panel settings and tells

whether the automatic document feeder is attached properly. You can

also use the Self Test Page to check print alignment.

To print a Self Test Page:

Press the Menu button until the message “Self Test Page” appears

on the front panel display.

Press the Select/Resume button.

The test page printout has a set of lines which should appear

unbroken, and colored bars which should appear solid. The

intensity of the colors will vary, depending on the type of paper

you are using (that is, plain paper, HP Premium InkJet Paper, and

so on).

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Check to make sure the margins are aligned and not skewed.

Fold the Self Test Page in half carefully so that the “A” and

the “C” along the left margin line up.

Line up the equal signs (=).

Verify that the vertical line next to the “A” appears between

the two vertical lines next to the “C” (does not have to be

centered).

If the alignment is satisfactory, the copier mechanism is working

properly.

If the alignment is not satisfactory, see “Troubleshooting” in your

1170C Series Toolbox, and read the “Self-test page” topic.

If the Troubleshooting help does not resolve the problem, contact

HP Customer Support. See “HP Customer Support” on

page 11-3.

Aligning Cartridges

Use the Align Cartridges feature whenever you install new print

cartridges. See “Step 8 — Align Your Tri-Color and Black Print

Cartridges” on 2-24 for step-by-step instructions.

Using the Self Test Page

Use the Self Test Page to check the print cartridges and to determine

whether the automatic document feeder is successfully installed.

To Print a Self Test Page:

Press the Menu button repeatedly until you see “Self Test” on the

front panel display.

Press Select/Resume.

The message “Printing” appears on the front panel display, and a

Self Test Page will be printed. See page 12-2 for more

information.

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Cleaning Cartridges

Use the Clean Cartridges feature when the Self Test Page shows

streaking or white lines through any of the colored bars. Do not clean

cartridges unnecessarily. This wastes ink and shortens the life of your

print cartridges.

To clean the cartridges:

Press the Menu button repeatedly until you see “Clean

Cartridges” on the front panel display.

Press Select/Resume.

The message “Printing a Cleaning Check Sheet” appears on the

front panel display, and a Print Cartridge Cleaning Page will be

printed.

NOTE

If copy or print quality still seems poor after you clean the cartridges, replace

the one that is affected.

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Front Panel Messages

Message

What You Should Do

Power Save On.

The front panel displays this message when the OfficeJet Pro

has not been used for 12 hours or more. Press any button on

the front panel or load originals in the automatic document

feeder.

Door Open. Close cartridge

door.

Close the print cartridge door.

Paper Jam. Press and hold

Resume to eject paper.

To clear the paper jam, press and hold the Select/Resume

button. The paper should eject. If this does not work, refer to

the procedures on page 12-1.

If only one or two sheets of paper are in the paper tray, the

OfficeJet Pro might not pick up the paper properly, causing a

jam in the copier.

Remove the papers that are jammed, and add more paper to

the paper tray.

ADF Paper Jam.

Refer to “How to Clear a Paper Jam in the Automatic

Document Feeder” on page 12-1.

Busy. Can’t start another

copy job.

You will see this message when you try to start a new copy

job before the first job is complete, or you try to change front

panel settings while a copy job is in progress.

Wait until the first copy job is complete before trying to start

another.

Out of Paper. Replace paper If the paper tray is empty, load paper in the paper tray, and

then press Resume.

press Select/Resume.

If the paper is not inserted correctly, adjust the paper, then

press Select/Resume.

Remove original from the

document glass.

Remove the original from the document glass, then press the

Select/Resume on the front panel to continue.

Remove and check (black or One of the print cartridges is either incorrectly installed, the

color) cartridge.

wrong type, or defective.

Remove the print cartridge (black or tri-color), and then

replace it in the carriage stall.

Make sure to remove the tape from the print cartridge, and

close the latch securely.

No Cartridge. Insert (black

or color) cartridge.

A print cartridge is missing. Insert the missing cartridge.

Remove and check black

cartridge. Verify Part

Number: C51645A.

The wrong black cartridge may be installed. Remove it, and

replace it with the correct cartridge, part number C51645A.

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Front Panel Messages (Continued)

Message

What You Should Do

Remove and check color

cartridge. Verify Part

Number: C1823A.

The wrong tri-color cartridge may be installed. Remove it,

and replace it with the correct cartridge, part number

C1823A.

Unlock scanner.

The scanner is locked. See “Step 3 — Unlock Your

HP OfficeJet Pro” on 2-7 for unlocking instructions.

Cartridge carriage blocked.

Scanner bulb failing.

Unblock the cartridge, and turn power off then on again.

The scanner bulb is becoming too dim to work properly.

Turn power off, then on again. If the message continues and

the light flickers or does not come on, your OfficeJet Pro

needs to be serviced. See page 14-2 for more information.

Turn Power off then on

again.

A system error has occurred that you cannot resolve

yourself.

Turn power off, then on again. If this message appears

repeatedly, or remains on the display, call HP Customer

Support for help (see page 11-3).

Additional cleaning will be

ineffective. Replace

cartridge.

Replace the print cartridge.

Manual Feed. Insert paper

and press Resume.

You are printing, and have requested Manual Feed in the

Print Properties dialog.

Insert paper in the manual feed tray, and press

Select/Resume.

Cannot connect to PC; see

User’s Guide.

First, check to make sure your computer is turned on. If it is,

next check the cable connection between your computer and

the OfficeJet Pro. Be sure to use only the special IEEE-1284

parallel printer cable that came with your product. The

connection must be direct, not through any other parallel

product, such as a CD-ROM drive.

After you have checked all connections, open the 1170C

Series Toolbox. Click the Product Services tab, and select

Check Product Communication.

Then try to print or scan again. If the problem persists, one

of the programs the OfficeJet Pro uses during scanning may

not be installed, or may already be running.

Check to be sure that the file hpmdlbia.exe is installed in

your c:\windows\system folder. If it is, restart your computer

and try again.

If it is not, you must reinstall the HP components. First,

uninstall the HP components (see page 13-1). Then reinstall

the HP components following the procedure on page 13-2.

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On-Screen Messages

Message

What You Should Do

Disk full.

The image you are scanning will create a file that is too large

to fit on the designated disk.

◆ Save the file on a different disk.

◆ Free up disk space, and try again.

◆ Save the image in a different format or resolution.

See the Scanning Tutorial for tips on scanning and file sizes.

Cannot find all the necessary Symantec WinFax PRO has not been installed or has

files to run WinFax PRO.

Reinstall WinFax PRO.

corrupted files. Close and save any open files. Uninstall

Symantec WinFax PRO following the procedure on

page 13-2. Then reinstall Symantec WinFax PRO CD

following the procedure on page 13-3.

Can’t restart PictureScan. It

is already running.

PictureScan or Caere OmniPage LE may already be running,

or one of the programs may not have closed properly.

Save and close any open files. Then reboot your computer

and try again.

Can’t find PictureScan or

PictureScan is already

running.

One of the programs the OfficeJet Pro uses during scanning

may not be installed, or may already be running.

Save and close any open files. Then reboot your computer

and try to scan again. If you are still unable to scan, you may

be missing critical HP components.

First, uninstall HP components (page 13-1). Then reinstall

the HP components (page 13-2).

Verify that the OfficeJet Pro Make sure that the OfficeJet Pro is turned on. Press the white

is turned on. button in the lower right front corner of the product.

Make sure you are using the You must use an IEEE-1284 cable with the OfficeJet Pro.

cable that came in your box. The cable that came with your product meets this

requirement. If you decide to buy a longer cable, make sure

it is IEEE-1284 compliant. Using a different type of cable

may cause communication problems.

Verify that the cable is

securely connected to your

Verify that the parallel cable is securely connected to your

OfficeJet Pro and directly to the parallel port of your

OfficeJet Pro and directly to computer. Do not connect your OfficeJet Pro through a

the parallel port of your PC. switch box pass-through device; communication errors may

occur. When the cable is connected properly, turn your

OfficeJet Pro off and then on again.

HP OfficeJet Pro User’s Guide 12-7

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On-Screen Messages (Continued)

Message

What You Should Do

Remove original from the

document glass then press

Select/Resume on the front

panel.

An original sheet is already present on top of the document

glass. Remove this original and press the Select/Resume

button before you re-feed an original through the automatic

document feeder.

Your scan has been

cancelled due to

communication failure.

1. If this is the first time you have attempted to scan from the

OfficeJet Pro, the parallel cable between your computer

may be loose or defective. Check both connections and try

again.

2. A non-cable related communications error may have

occurred. Select OK and restart the scan. You may need to

restart your computer.

Can’t find all the necessary

files to run WinFax PRO.

You need to install Symantec WinFax PRO. Follow the

instructions on page 13-3.

12-8 Troubleshooting

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Adding and Removing

Software Programs

This chapter explains how to remove HP OfficeJet Pro software from

your computer. It also explains how to reinstall the software, if

necessary.

Uninstalling Software

When you install a software program on your computer, many files on

your system are either added or changed because of the new program.

When you need to remove a software program, you need to remove all

files associated with that program, not just the files you see in a

particular program folder. Do not simply remove the executable file

from your hard drive. Be sure to “uninstall” it properly, using either the

special uninstaller program that came with the product or using the

Windows 95/98 “Add/Remove” feature, as instructed below.

NOTE

During the uninstall process, if you are asked whether you would like to

remove Shared files, answer “No.” Other programs that use these files may

not work properly if the files are deleted.

Uninstalling the HP OfficeJet Pro Product Software

From the taskbar, select Start, then select Settings and go to the

Control Panel.

Double-click the Add/Remove Programs icon.

Select HP OfficeJet Pro 1170C Series, and click the

Add/Remove button.

Go back to the Control Panel, and open the Printers folder.

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Select the HP OfficeJet Pro printer, and delete it by selecting

Delete from the File menu.

This step removes the HP OfficeJet Pro 1170C Series software.

Restart Windows.

Uninstalling Adobe PhotoDeluxe

From the taskbar, select Start, then select Uninstall

PhotoDeluxe 2.0 from the Adobe PhotoDeluxe 2.0 program

folder.

Follow the directions on the screen.

Uninstalling Caere OmniPage LE

Run OmniPage Limited Edition.

Under the Tools menu, select OCR Aware.

In the OCR Aware dialog, deselect Enable OCR Aware by

clicking off its checkmark. Then click OK.

Restart Windows.

Delete the C:\OPLIMIT folder.

Uninstalling Symantec WinFax PRO, Imaging for the

Internet, and Microsoft Internet Explorer

From the taskbar, select Start, then select Settings and go to the

Control Panel.

Click Add/Remove Programs.

Select the program you want to remove, and click the

Add/Remove button.

Follow the directions on the screen.

Reinstalling HP OfficeJet Pro Software

Installing HP Components Only

To reinstall only the HP software components (printing and scanning),

follow the directions in Chapter 2, starting on page 2-14. When the

“Insert CD-ROM #2” message is displayed, click Cancel.

13-2 Adding and Removing Software Programs

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Installing HP OfficeJet Pro Partner Software

If you did not install some of the available third-party software

programs when you installed your OfficeJet Pro, follow these

procedures to install them separately.

Insert CD-ROM #2 in your computer’s CD-ROM drive.

From the task bar, select the Start menu, and then select Run.

Enter z:\setup (substitute your CD-ROM drive letter for

the “z”).

The “Install Software” screen appears.

Make sure there is a check in the box next to the software product

you want to install, and click Next>.

NOTE

If you are installing Symantec WinFax PRO, be sure to have your

Windows 95/98 installation CD-ROM available.

Follow the instructions on the screen.

For more information, see the software installation procedure

beginning on page 2-14.

Installing the Office 97 Utility

If you install Office 97 after installing your HP OfficeJet Pro

software, you must run a special program before you can scan

pictures into these programs. The procedure below explains how to

run the utility.

Insert CD-ROM #2 into your CD-ROM drive.

From the taskbar, select Windows Explorer.

HP OfficeJet Pro User’s Guide 13-3

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Navigate to your CD-ROM drive, and open the HP ScanPicture

Office 97 Patch folder.

Double-click setup.exe.

The “InstallShield” dialog box is displayed.

Click Yes to install the Office 97 patch.

When the patch has been installed, click OK.

Restart your computer.

You will now be able to scan while working in your Office 97

programs.

13-4 Adding and Removing Software Programs

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Hewlett-Packard

Limited Warranty

HP OfficeJet Pro 1170C, 1175C

Duration of Limited Warranty (Hardware): 1 Year

Duration of Limited Warranty (Software): 90 Days

Duration of Limited Warranty (Print Cartridges): 90 Days

To review a complete copy of your warranty, see “Warranty

Information” in your HP OfficeJet Pro 1170C Series Toolbox.

Warranty Service

Express Service

To obtain HP express repair service, the customer must contact an HP

service office or an HP Customer Support Center for basic

troubleshooting first.

If a customer unit needs a minor part replacement and these parts can

normally be replaced by the customer, the customer-replaceable

components may be serviced through expedited part shipment. In this

event, HP will prepay shipping charges, duty and taxes; provide

telephone assistance on replacement of the component; and pay

shipping charges, duty, and taxes for any part that HP asks to be

returned.

For some repairs, the HP Customer Support Center may direct

customers to designated Authorized Service Providers who are

certified by HP to service the HP OfficeJet Pro.

If you need to return your OfficeJet Pro to HP for repair, HP will

expedite the repair of your unit by using an express delivery service to

expedite the return of the repaired or exchanged unit.

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Warranty Upgrades

Extended warranties and service option upgrades may be obtained

through your local HP authorized dealer or HP service centers.

In the U.S. and Canada, extended warranties may also be obtained by

calling HP at 1-800-446-0522. For on-site service contracts, call

1-800-835-4747.

Returning Your HP OfficeJet Pro for Service

Before You Call

Before you call HP Customer Support:

Make sure that the OfficeJet Pro is plugged in and powered on, that

the specified inkjet print cartridges are installed correctly, and that

the recommended paper is properly loaded in the input tray.

Review the Setup chapter and Troubleshooting chapter in this

User’s Guide.

Try resetting the OfficeJet Pro by powering it off, then on again,

using the power button in the lower front corner of the product.

Call the HP FIRST toll-free number (see page 11-2) and/or check

HP’s Internet site (http://www.hp.com/go/officejet-pro) for

information that might help you quickly resolve your problem.

If you are still experiencing problems and need to speak with an

HP Customer Support Representative:

Have your OfficeJet Pro serial number ready.

Print a Self Test Page (see page 12-2).

Make a color copy.

Be prepared to describe the problem you are experiencing in

detail.

Call HP Customer Support. See page 11-3 for more information.

After you receive authorization for hardware service from

HP Customer Support Center, prepare the OfficeJet Pro for shipment

and pack it a protective carton. We recommend you save the original

shipping container for this purpose.

NOTE

In-transit damage is not covered by the warranty, so always insure your

shipment.

14-2 Hewlett-Packard Limited Warranty

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Prepare Your HP OfficeJet Pro for Shipment

Turn on the HP OfficeJet Pro, and leave it on for at least

2 minutes.

Raise the document cover, then raise the print cartridge access

cover and use it to prop open the document cover.

Remove both print cartridges and close the print cartridge

latches. Place print cartridges in an airtight bag so they will not

dry out, and put them aside (do not send them with the

OfficeJet Pro, unless instructed to by the HP customer support

call agent).

CAUTION

Print cartridges that remain inside may damage your OfficeJet Pro.

Insert the orange packing insert (if available).

Turn off the HP OfficeJet Pro.

You will see the message “Shutting Down” on the front panel

display.

To prevent damage to the HP OfficeJet Pro during shipping, lock

the scanner.

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Pack the OfficeJet Pro for shipment using the original packing

materials.

If you do not have the original packaging materials, you can

request a replacement package set from HP Customer Support.

Please also include the following items in the box:

◆

A brief description of symptoms for service personnel

(samples of print quality problems are helpful).

A copy of the sales slip or other proof of purchase to establish

the warranty coverage period.

Your name, address, and a phone number where you may be

reached during the day.

NOTE

Shipping damage caused by improper packaging is not covered under the

warranty.

14-4 Hewlett-Packard Limited Warranty

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Technical Information

System Requirements

Hewlett-Packard software solution

Minimum

Recommended

(HP Components Only)

(Typical installation with all components)

Processor

486/66 MHz

Pentium

DOS (disk operating system) 6.0 or later

6.0 or later

95/98

Windows

RAM

16 MB

32 MB

Disk Space Needed

Video Display

Media

45 MB

167 MB

256 colors

CD-ROM drive

Bi-directional

16.7 million colors

CD-ROM drive

Parallel Port

IEEE-1284 Enhanced

Capabilities Port (ECP)

If using Symantec

WinFax PRO

Fax modem

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Adobe PhotoDeluxe

Color Copy Speed

(letter-sized, mixed text and graphics)

◆

70 MB+ available hard disk space

16 MB+ RAM

Fast mode: 3 pages per minute

Normal mode: 1 page per minute

256 color or greater display monitor

Sound card (recommended)

Color Copy Speed

(letter-sized, full page, full-color graphics)

Caere OmniPage Limited Edition

Fast mode: 2.0 pages per minute

Normal mode: 0.5 page per minute

◆

12 MB+ available hard disk space

12 MB+ RAM

Printing Speeds

Symantec WinFax PRO

Printing speed is related to the complexity of

the document.

◆

25 MB+ available hard disk space

16 MB+ RAM

Black Print Speed (letter-sized, text)

Econo-Fast mode: 9 pages per minute

Class 1, Class 2, Class 2.0 or

Normal mode: 7 pages per minute

CAS-compatible fax/voice modem

◆

Sound card (for TalkWorks)

VGA video minimum

Color Print Speed

(letter-sized, mixed text and graphics)

Econo-Fast mode: 5 pages per minute

Normal mode: 1.5 page per minute

Imaging for Internet

◆

12 MB+ available hard disk space

16 MB+ RAM

Color Print Speed

(letter-sized, full page, full-color graphics)

Econo-Fast mode: 2 pages per minute

Normal mode: 0.5 page per minute

Netscape Navigator 2.02 (or higher) or

Internet Explorer 3.01 (or higher) (will

also work with other browsers that support

the Netscape plug-in interface)

Scanning Speeds

At 100 dpi

Microsoft Internet Explorer

Color photograph: Normal (8 bit) – 10 secs –

3 x 5 in.

◆

1–3 MB of available hard disk space, plus

an additional 10–15 MB if installing

Microsoft Network components

Color photograph: Best (24 bit) – 10 secs –

3 x 5 in.

◆

8 MB+ RAM

At 300 dpi

Color drawing (24 bit): 21 secs – 3 x 5 in.

Speed Specifications

OCR Scanning (300 dpi)

Copy Speeds

Text page (4 bit): 31 secs – 8.5 x 11 in.

Copy speed is related to the complexity of the

document.

Black Copy Speed (letter-sized, text)

Fast mode: 9 pages per minute

Normal mode: 8 pages per minute

Actual speed varies by content of files and

software application.

Actual speed varies by content.

15-2 Technical Information

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Copy Margins

Functional Specifications

Copy at 100% or Clone Option:

Operating System Compatibility

Windows 95/98

Margin

Letter

(210 x 297 mm)

(8.5 x 11 in.)

Network – Netware 3.12, 4.1 (printer only)

Top

0.07 in.

0.5 in.

0.2 in.

1.8 mm

12.7 mm

3.3 mm

Windows 3.1 support (OfficeJet Pro 1150C

compatibility)

Bottom

Left

Windows NT 4.0

Right

Copy at 100% when document feeder is

installed and user is copying from the

glass onto Letter-size paper:

Software

OCR Software – Caere OmniPage Limited

Edition – Caere Corporation

Margin

Letter

Image Editor – Adobe PhotoDeluxe

(8.5 x 11 in.)

HP ScanPicture Utility – HP integration

software for Windows 95/98

Top

0.07 in.

0.5 in.

Bottom

Left

HP OfficeJet Pro PictureScan – TWAIN

compliant scanning software

0.25 in.

Integrated installer for CD-ROM

Right

All other Reduce/Enlarge Settings:

PC Fax – WinFax PRO – Symantec

Corporation

Margin

Letter

(8.5 x 11 in.)

(210 x 297 mm)

Imaging for Internet – HP plug-in for Web

browsers

Top

0.5 in.

0.38 in.

12.7 mm

9.4 mm

FontSmart 2.0 – Font management utility

Bottom

Left

I/O

Right

Centronics IEEE-1284 bi-directional

MLC

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Paper Sizes

Black Resolution - Printing

Fast: 300 x 300 dpi

Copying

Normal: 600 x 600 dpi

Best: 600 x 600 dpi

U.S. letter-sized (8.5 x 11 in.)

European A4 (210 x 297 mm)

Printing

Color Resolution – Printing

Fast: 300 x 300 dpi

U.S. letter-sized (8.5 x 11 in.)

U.S. legal (printing only) (8.5 x 14 in.)

U.S. executive (7.25 x 10.5 in.)

U.S. no. 10 envelope (4.12 x 9.5 in.)

Index card (4 x 6 in.)

Normal: 600 x 300 dpi CREt

Best: 600 x 600 dpi CREt

PC Fax Resolution (using Scan To Fax

button):

Index card (5 x 8 in.)

Standard 200 x 100 dpi (default)

Fine 200 x 200 dpi

European A4 (210 x 297 mm)

European A5 (148 x 210 mm)

European DL envelope (220 x 110 mm)

European C6 envelope (114 x 162 mm)

European A6 card (105 x 148.5 mm)

Avery InkJet Labels:

Colors

Up to 16.8 million

Language

PCL3 with color printer language

Custom sizes: Width: 3.94–8.5 in.

(100–216 mm); Length: 5.79–14 in.

(148–356 mm)

Fonts

FontSmart Technology: 126 scalable fonts for

Windows

Duty Cycle

DOS: 4 built-in scalable typefaces—Courier,

CG Times, Univers, Letter Gothic—15 fonts

Maximum Monthly Usage: 3,000 pages

Paper Weight

Other

16–36 lb (60–135g/m )

Resolution Enhancement technology

(REt)/Color (CREt) ColorSmart technology,

HP Real Life Imaging System

Envelope Weight

75–90 g/m (20–24 lb)

Card Stock Weight

110–200 g/m (110 index max; 8.5 pt max

thickness)

Automatic Document Feeder

Requirements

Paper weight of originals: 16–24 lb

(60–90 g/m )

Maximum number of originals: 30

15-4 Technical Information

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Power Specifications

Regulatory Notices

Source Voltage

FCC Statement (U.S.A.)

100–240V

The United States Federal Communications

Commission (in 47 CFR 15.105) has

specified that the following notice be brought

to the attention of users of this product.

Frequency

50–60 Hz

Declaration of Conformity: This equipment

has been tested and found to comply with the

limits for a Class B digital device, pursuant to

part 15 of the FCC Rules. Operation is subject

to the following two conditions: (1) this

device may not cause harmful interference,

and (2) this device must accept any

interference received, including interference

that may cause undesired operation. Class B

limits are designed to provide reasonable

protection against harmful interference in a

residential installation. This equipment

generates, uses, and can radiate radio

frequency energy and, if not installed and

used in accordance with the instructions, may

cause harmful interference to radio

Current

1A maximum

Power

45 W maximum

Environmental

Specifications

Operating ranges

5 –40 C (41 –104 F)

Recommended ranges

15 –35 C (59 –95 F)

Humidity

communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does

cause harmful interference to radio or

television reception, which can be

15%–80% RH non-condensing

Non-operating ranges

40 –70 C (104 –140 F)

determined by turning the equipment off and

on, the user is encouraged to try to correct the

interference by one or more of the following

measures:

Physical Specifications

Height

19 in. (48.26 cm)

◆

reorient the receiving antenna

Width

increase the separation between the

equipment and the receiver

21.25 in. (54 cm)

◆

connect the equipment into an outlet on a

circuit different from that to which the

receiver is connected

Depth

17.7 in. (43.2 cm)

Weight

consult the dealer or an experienced

radio/TV technician for help

36.85 lb (16.38 kg)

Product Regulations Manager,

Hewlett-Packard Company, San Diego

619-655-4100.

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The user may find the following booklet

prepared by the Federal Communications

Commission helpful: How to Identify and

Resolve Radio-TV Interference Problems.

This booklet is available from the US

Government Printing Office, Washington

DC, 20402. Stock No. 004-000-00345-4.

VCCI-2

printer will insert

CAUTION: Pursuant to Part 15.21 of the

FCC Rules, any changes or modifications to

this equipment not expressly approved by the

Hewlett-Packard Company, may cause

harmful interference and void the FCC

authorization to operate this equipment.

Telecommunications General Approval (UK)

Pursuant to Section 22 of

Telecommunications Act of 1984, this

product is approved for secondary attachment

to approved primary attachment devices

connected to the telecommunications network

under the General Approval

(NS/G/1234/5/100003).

DOC Statement (Canada)

Le présent appareil numérique n’émet pas de

bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la

classe B prescrites dans le Règlement sur le

brouillage radioélectrique édicté par le

ministère des Communications du Canada.

This digital apparatus does not exceed the

Class B limits for radio noise emissions from

digital apparatus set out in the Radio

Interference Regulations of the Canadian

Department of Communications.

Geräuschemission

LpA < 70 dB

am Arbeitsplatz

im Normalbetrieb

nach DIN 45635 T. 19

15-6 Technical Information

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Declaration of Conformity

(According to ISO/IEC Guide 22 and EN45014)

Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, California 92127-1899,

USA.

Hewlett Packard Company, Singapore Pte. Ltd. 20 Gul Way, Singapore, 629196.

Singapore Shinei Sangyo Pte. Ltd., Blk33 Marsiling Ind. Est., Rd 3#04-01/06, Singapore

3622816.

declares, that the product

Product Names:

Model Number(s):

Product Options:

HP OfficeJet Pro 1175C

Model C5364A

OfficeJet Pro 1175C includes ADF, HP Pt. No. C5365-60625

conforms to the following Product Specifications:

Safety: EN60950:1992 +A1, A2, and A3

IEC 950:1991 +A1, A2, A3, and A4

UL1950, 3rd Edn: 1995

CSA22.2 No. 950 3rd Edn: 1995

NOM-016-SCFI-1993

EMKO TSE(74-SEC)207/1994

EMC:

CISPR22:1993/EN55022:1994 - Class B

EN50082-1:1992

IEC 1000-4-2:1995 / prEN55024-2:1992 - 4kV CD, 8kV AD

IEC 1000-4-3:1995 / prEN55024-3: 1991 - 3V/m

IEC 1000-4-4:1995 / prEN55024-4: 1993 - 1.0 kV Power Line

ENV 50141:1993

IEC 555-2:1982/EN60555-2:1987

IEC 555-3:1982/EN60555-3:1987

FCC Part 15 - Class B/ICES-003, Issue 2/VCCI-2

Supplementary Information

LED’S IN THIS PRODUCT ARE CLASS I IN ACCORDANCE TO IEC825-1.

The Product herewith complies with the requirements of the Low Voltage Directive

73/23/EEC and EMC Directive 89/336/EEC, and carries the CE marking accordingly.

HP OfficeJet Pro User’s Guide 15-7

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Ordering Accessories and Supplies

In the U.S., you may order printer supplies by calling HP Direct (800) 538-8787 for the name

of your local authorized HP dealer. Outside the U.S., call your local authorized HP dealer.

Supplies/Accessories

Print cartridges

HP Reorder Number

Black print cartridge

C51645A

C1823A

Tri-color print cartridge

Papers

HP Premium InkJet Paper, Letter

(200 sheets, 8.5 x 11 in.)

HP Premium InkJet Paper, A4

(200 sheets, 210 x 297 mm)

HP Bright White InkJet Paper, Letter

(500 sheets, 8.5 x 11 in.)

(200 sheets, 8.5 x 11 in.)

HP Bright White InkJet Paper, A4

(500 sheets, 210 x 297 mm)

(200 sheets, 210 x 297 mm)

HP Premium Heavyweight InkJet Paper, Letter

(15 sheets, 8.5 x 11 in.)

C51634Y

C51634Z

C1824A

C5976A

C1825A

C5977A

C1852A

C1853A

C6039A

HP Premium Heavyweight InkJet Paper, A4

(15 sheets, 210 x 297 mm)

HP Premium Photo Paper, Letter

(15 sheets, 8.5 x 11 in.)

HP Premium Photo Paper, A4

(15 sheets, 210 x 297 mm, Europe)

(15 sheets, 210 x 297 mm, Asia)

HP Premium Transparency Film, Letter

(50 sheets, 8.5 x 11 in.)

C6040A

C6043A

C3834A

C3828A

(20 sheets, 8.5 x 11 in.)

HP Premium Transparency Film, A4

(50 sheets, 210 x 297 mm)

(20 sheets, 210 x 297 mm)

HP Iron-On T-Shirt Transfers

(10 sheets, 8.5 x 11 in.)

C3835A

C3832A

C6049A

Customer Replaceable Parts

HP IEEE-1284 A-B Parallel Cable:

2 meter length

C2950A

C2951A

3 meter length

Document Cover

C5300-60015

Paper Tray

C5364-60339

HP OfficeJet Pro User’s Guide

Right side panel of case

Call dealer for part number for your language.

C5300-40023

Print cartridge access cover

Service station kit

C5300-40014

C5300-60043

Front panel overlay

Call dealer for part number for your language.

Call dealer for part number for your location.

Power cord

15-8 Technical Information

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index

inserting 2-10

ordering 15-8

caution, what this label means in the user’s

guide 1-2

Numerics

1170C Series Toolbox 10-3

How Do I tab 10-4

how to run 10-4

Product Services tab 10-4

Troubleshooting tab 10-4

cleaning

cartridges 12-3

copier glass 9-1

exterior case 9-1

clear/stop button 3-10

Clone 100% 3-6

color

Adobe PhotoDeluxe

technical specifications 15-2

aligning print cartridges 2-24

alignment

backgrounds 3-8

copies 3-3

copy speed 15-2

^{enhance light colors 3-7}, ^3-8

how to change color intensity 3-7

intensity 3-7

^{print cartridge 2-10}, ^2-11

resolution 15-4

horizontal 2-24

vertical 2-25

Auto Fit 3-5

automatic document feeder

^{how to clear a paper jam 3-11}, ^12-2

loading originals 7-5

paper specifications 7-5

tips 3-11

^{text enhancement 3-7}, ^3-8

CompuServe support 11-3

connecting OfficeJet Pro to computer parallel

port 2-2

copies

black and white 3-3

color 3-3

how to make 3-2

making lighter or darker 3-7

^{multiple 3-3}, ^3-4, ^3-5

paper size 3-9

placing originals in automatic document

feeder 3-2

background

color 3-8

Best quality 3-4

bi-directional communications test 2-17

bi-directional mode 2-3

black

and white copies 3-3

copy speed 15-2

print cartridge 2-11

resolution 15-4

placing originals manually 3-2

quality problems 12-4

using the automatic document feeder 3-2

copy quality

blank page 12-7

boldface, what it means in the user’s guide 1-2

Best setting 3-4

changing setting 3-5

Fast setting 3-4

Normal setting 3-4

settings available 3-4

copying

Caere OmniPage LE

technical specifications 15-2

cancelling copying 3-10

cartridges, print

canceling 3-10

Custom 100% 3-5

^{aligning 2-24}, ^12-3

cleaning 12-4

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damage

heavyweight inkjet paper 7-2

help

parts 2-5

darkness, copy 3-7

declaration of conformity 15-7

defaults

1170C Series Toolbox 10-3

^{Adobe PhotoDeluxe 10-2}, ^11-6

^{Caere OmniPage LE 10-2}, ^11-6

CompuServe support 11-3

HP Customer Support 11-5

HP FIRST 11-2

changing 3-10

factory 3-10

front panel 3-10

indicator 3-10

paper size 2-14

when reset 3-4

HP PictureScan 10-3

Imaging for Internet 11-5

international 11-5

dial-up services 11-6

disk operating system (DOS) 15-1

DOS (disk operating system) 15-1

internet 11-1

Scanning Tutorial 10-2

support during warranty 11-4

support in Australia and New Zealand 11-5

support post warranty 11-4

^{Symantec WinFax PRO 10-2}, ^11-7

Tour 10-1

ECP (extended capabilities port) mode 2-3

ELC (Enhance Light Colors)

changing the setting 3-8

enlarging 3-5

Tutorial 10-2

worldwide 11-5

horizontal alignment 2-24

Entire 91% 3-5

customer support 11-3

distribution center 11-1

help 11-1

environmental specifications 15-5

^{error messages 12-5}, ^12-7

HP FIRST 11-2

internet website address 11-1

on-line Product Tour 10-1

on-line services 11-1

papers to use 7-1

factory defaults 3-10

how to reset 3-10

Fast quality 3-4

front panel

HP iron-on transfers

loading 7-4

attaching overlay 2-6

^{language 2-14}, ^3-9

messages 12-5

Imaging for Internet

internet website address 11-5

technical specifications 15-2

inkjet paper 7-2

graphics

copy speed 15-2

graphics copy speed 15-2

loading 7-4

inserting print cartridges 2-10

installing

HP OfficeJet Pro software 13-2

Office 97 patch 13-3

third-party software 13-3

international support 11-5

internet 11-1

I-2

Index

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jammed paper

Office 97 patch 13-3

in automatic document feeder 12-1

in the paper tray 12-1

on-line services 11-1

on-screen messages 12-7

ordering accessories and supplies 15-8

originals

placing on copier glass 3-2

placing when using automatic document

feeder 3-2

language

^{front panel 2-14}, ^3-9

^{light, scanner 3-1}, ^4-1

lighter/darker 3-7

lightness, copy 3-7

paper

originals in the document feeder 7-5

^{paper in input tray 2-8}, ^7-4

tips 7-4

bright white inkjet 7-1

changing copy paper size 3-9

heavyweight inkjet 7-2

HP iron-on t-shirt transfers 7-1

HP papers to use 7-1

inkjet 7-2

loading 2-8

maintenance 9-1

ordering 15-8

output tray capacity 2-8

photo 7-1

recommended types 7-5

settings to use 7-2

^{size 2-14}, ^3-9

aligning cartridges 12-3

cleaning cartridges 12-4

cleaning the glass 9-1

messages

front panel 12-5

on-screen 12-7

tips on loading 7-4

to use when copying 7-2

to use when printing 7-3

transparencies 7-1

type to use in paper input tray 7-5

^{types 3-7}, ^7-2

Microsoft Internet Explorer

technical specifications 15-2

minus/plus buttons 3-5

Mirror 100% 3-6

^{multiple copies 3-4}, ^3-5

paper jam

automatic document feeder 12-2

in input tray 12-1

paper type

and print quality settings 7-4

changing 3-7

parallel port mode/type 2-3

parts

network printing 8-1

setting up server to share print

functionality 8-2

setting up the client computer 8-2

Normal 100% 3-5

Normal quality 3-4

included 2-5

missing 2-5

note, what this label means in the user’s guide 1-2

percentage, reducing and enlarging 3-5

photo paper 7-1

loading 7-4

physical specifications 15-5

Poster 400% 3-6

overlap 3-6

post-warranty support 11-4

HP OfficeJet Pro User’s Guide I-3

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power button

how to turn copier on 3-2

power cord

connecting 2-12

power specifications 15-5

print cartridges

^{Scan To Fax 3-4}, ^6-1

scanner

^{light 3-1}, ^4-1

unlocking 2-7

scanning

aligning 2-24

editing pictures 5-7

methods available 5-1

pictures in TWAIN-aware programs 5-3

pictures or text using Scan To Fax 6-1

pictures using PictureScan 5-5

pictures using WinFax PRO 6-2

resolution 5-2

summary table of methods 5-2

text using Acquire Text 5-4

text using Caere OmniPage LE 5-6

tips 5-2

inserting 2-10

inserting when using automatic document

feeder 2-10

print properties 7-3

print settings 7-3

printer cable

connecting 2-12

type to use 2-12

printing

canceling background printing 4-4

how to print 4-1

how to stop 4-3

how to stop using the OfficeJet Pro 4-3

how to stop using Windows 95 4-3

print settings 4-2

using HP Scan Picture 5-2

^{self test page 12-2}, ^12-3

service, copier 14-2

setup

aligning print cartridges 2-24

choosing location for OfficeJet Pro 2-1

connecting cable and power cord 2-12

front panel overlay 2-6

inserting print cartridges 2-10

installing software 2-14

loading paper 2-8

Product Tour 10-1

quality, copy 12-4

quotation marks, what they mean in the user’s

guide 1-2

power cord 2-12

setting front panel language and default paper

size 2-14

summary 2-1

unlocking scanner 2-7

unpacking 2-4

reduce/enlarge

Auto Fit 3-5

changing settings 3-6

Clone 100% 3-6

Custom 100% 3-5

Entire 91% 3-5

Mirror 100% 3-6

Normal 100% 3-5

overview 3-5

shipping copier 14-3

size

copy paper 3-9

software

^{installing 2-14}, ^13-2

installing Office 97 patch 13-3

uninstalling 13-1

Poster 400% 3-6

reducing 3-5

regulatory information 15-5

requirements, system 15-1

specifications

environmental 15-5

functional 15-3

physical 15-5

power 15-5

speed 15-2

speed specifications 15-2

I-4

Index

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supplies

ordering 15-8

support

Adobe 11-6

transparencies

loading 7-4

tips on using 7-4

transparency film 7-1

loading 7-4

Caere 11-6

CompuServe 11-3

HP audio tips 11-2

HP FIRST 11-2

Imaging for Internet 11-5

internet 11-1

troubleshooting 12-1

Tutorial 10-2

how to run 10-2

on-line services 11-1

Symantec 11-7

uninstalling

switch box 2-2

Adobe PhotoDeluxe 13-2

Caere OmniPage LE 13-2

HP OfficeJet Pro software 13-1

Imaging for Internet 13-2

Microsoft Internet Explorer 13-2

Symantec WinFax PRO 13-2

unlocking scanner 2-7

^{Symantec WinFax PRO 3-4}, ^6-1

technical specifications 15-2

system requirements 15-1

technical specifications

Adobe PhotoDeluxe 15-2

automatic document feeder

requirements 15-4

unpacking HP OfficeJet Pro 2-4

Caere OmniPage LE 15-2

colors 15-4

vertical alignment 2-25

copy margins 15-3

copy speed 15-2

duty cycle 15-4

warning, what this label means in the user’s

guide 1-2

warranty 14-1

envelope weight 15-4

environmental 15-5

fax resolution 15-4

fonts 15-4

Imaging for Internet 15-2

language 15-4

express service 14-1

preparing your copier for shipment 14-3

returning OfficeJet Pro for service 14-2

upgrades 14-2

Microsoft Internet Explorer 15-2

paper sizes 15-4

paper weight 15-4

physical 15-5

power 15-5

what to do before you call 14-2

website

current list of HP papers 7-1

updated product information 11-1

printing resolution 15-4

printing speed 15-2

scanning speed 15-2

Symantec WinFax PRO 15-2

text enhancement 3-8

turning it off 3-8

tip, what this label means in the user’s guide 1-2

Tour 10-1

how to run 10-1

HP OfficeJet Pro User’s Guide I-5

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