HP Hewlett Packard PDAs Smartphones 540 Series User Manual

HP Jornada 540 Series  
Pocket PC  
User’s Guide  
Part number F1824-90003  
Printed in Singapore  
Edition 1  
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Contents  
1 | Welcome........................................................................................1  
Whats in the box .......................................................................2  
Using this manual ......................................................................2  
Whats on your HP Jornada.......................................................4  
Where to find information...........................................................7  
2 | Getting started ...............................................................................9  
Hardware features ...................................................................10  
Using your HP Jornada for the first time..................................12  
Turning your HP Jornada on and off........................................14  
Using the hardware buttons.....................................................14  
Navigating in Windows for Pocket PC .....................................15  
Entering information.................................................................20  
Finding and organizing information..........................................26  
3 | Connecting to your desktop PC..................................................27  
Installing Microsoft ActiveSync on your desktop PC................28  
Connecting your HP Jornada...................................................29  
Establishing a partnership........................................................33  
Synchronizing data ..................................................................34  
Browsing your HP Jornada from your desktop ........................36  
Transferring files between your HP Jornada  
and your desktop PC..........................................................37  
Backing up and restoring data .................................................37  
4 | Connecting to the Internet or to a network ..................................41  
Connecting your HP Jornada...................................................42  
Creating an ISP or network connection ...................................44  
Browsing the Web (or a corporate intranet).............................46  
Sending and receiving e-mail...................................................51  
5 | Configuring your HP Jornada .....................................................57  
Managing power ......................................................................58  
Managing memory ...................................................................59  
Adjusting settings.....................................................................60  
Security....................................................................................62  
Configuring hardware buttons..................................................64  
Configuring menus...................................................................66  
Adding or removing programs..................................................68  
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6 | Microsoft Pocket Outlook.............................................................71  
Calendar: scheduling appointments and meetings..................72  
Contacts: tracking friends and colleagues...............................73  
Tasks: keeping a to-do list .......................................................75  
Notes: capturing thoughts and ideas .......................................77  
7 | Companion programs..................................................................79  
Microsoft Pocket Word.............................................................80  
Microsoft Pocket Excel.............................................................81  
Microsoft Money 2000..............................................................82  
Microsoft Windows Media Player.............................................84  
Microsoft Reader......................................................................87  
OmniSolve ...............................................................................88  
8 | Accessories .................................................................................89  
HP branded accessories..........................................................90  
CompactFlash cards................................................................91  
9 | Troubleshooting...........................................................................93  
Resetting your HP Jornada......................................................94  
Basic problems ........................................................................96  
Remote connections ..............................................................100  
10 | Support and service.................................................................105  
Web site.................................................................................105  
Customer support ..................................................................105  
Service...................................................................................105  
Contacting Hewlett-Packard worldwide .................................106  
Warranty .........................................................................................109  
One year limited hardware warranty......................................109  
Limitation of warranty.............................................................109  
Limitation of liability and remedies.........................................110  
Hewlett-Packard Year 2000 Warranty ...................................111  
HP software product license agreement and  
HP software product limited warranty ..............................112  
Glossary..........................................................................................117  
Index...............................................................................................121  
Appendix A Character recognition.................................................125  
Appendix B Migrating data from other devices.............................129  
Transferring data from a palm-size or handheld PC..............129  
Migrating data from Palm devices..........................................130  
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| 1  
1 | Welcome  
Congratulations on purchasing the Hewlett-Packard Jornada 540 Series  
Pocket PC, a Microsoft® Windows® powered Pocket PC. Your HP Jornada  
Pocket PC lets you keep your most important business and personal  
information current and close at hand. Your HP Jornada includes the Microsoft  
Windows for Pocket PC software, such as the latest version of Microsoft®  
Pocket Outlook, so you can read and write e-mail while on the road and  
manage your appointments and contacts. You will find that your HP Jornada is  
also the perfect companion to your desktop or notebook PC, allowing you to  
take vital business data and documents with you and easily upload updated  
information upon returning to your desk. HP Jornada offers you the highest  
quality in performance and power management as well as rich programs and  
utilities designed by Hewlett-Packard, making HP Jornada your powerful,  
reliable, mobile business partner.  
In this chapter, you will find:  
A list of the HP Jornada package contents.  
An overview of this Users Guide, and pointers to other sources of helpful  
information.  
Descriptions of the programs and features included with your Pocket PC.  
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2 | HP Jornada 540 Series Users Guide  
Whats in the box  
Your HP Jornada package includes the following items:  
HP Jornada Pocket PC  
AC adapter  
HP Jornada Quick Start GuideA graphic guide to setting up your HP  
Jornada  
HP Jornada CD-ROMIncludes programs and utilities that add  
functionality to your HP Jornada  
HP documentation packIncludes this User's Guide and Regulatory  
Information Leaflet  
HP Jornada Accessory Guide  
Microsoft® ActiveSync® CD-ROM and Getting Started with Microsoft  
ActiveSync booklet  
USB or serial connectivity solution (either a sync cable or cradle,  
depending on model)  
Using this manual  
This User's Guide is designed to help you get started using your HP Jornada  
quickly and easily. Although great care has been taken to ensure the accuracy  
of procedures and artwork, some of the screens displayed on your HP  
Jornada may be different than the ones that appear in this Users Guide.  
Detailed, step-by-step instructions for using the programs on your HP Jornada  
are also included in online Help, so youll always have access to them, and  
you do not have to carry this guide when you travel. (For more information on  
using online Help, see the Using Help on your HP Jornada section later in  
this chapter.)  
This User's Guide includes the following chapters:  
Chapter 1, Welcome. Offers a quick overview of the HP Jornada  
package and this User's Guide.  
Chapter 2, Getting started. Provides step-by-step instructions for  
charging your Pocket PC, completing the Welcome Wizard, and preparing  
to use your HP Jornada for the first time.  
Chapter 3, Connecting to your desktop PC. Offers everything you need  
to know to connect your Pocket PC, transfer files, and synchronize  
Microsoft Pocket Outlook data and e-mail messages.  
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Chapter 1 | Welcome | 3  
Chapter 4, Connecting to the Internet or a network. Use a  
CompactFlash modem to connect to the Internet through an Internet  
service provider, or install a CompactFlash network interface card to  
connect to a network. Once you are online, you can browse the Internet  
or intranet and send/receive e-mail directly from your Pocket PC.  
Chapter 5, Configuring your HP Jornada. Details the many ways you  
can add functionality to your HP Jornada by installing additional software  
and programs and explains how you can customize your HP Jornada  
using HP settings and Control Panel.  
Chapter 6, Microsoft Pocket Outlook. Describes the Contacts,  
Calendar, Tasks, and Notes programs (personal information manager”  
programs) included with your HP Jornada.  
Chapter 7, Companion Programs. Describes the productivity programs  
included with your HP Jornada, including the Microsoft Windows for  
Pocket PC software (Microsoft® Pocket Word, Pocket Excel, Microsoft®  
Reader, Microsoft® Money, and the Windows MediaPlayer), and the  
OmniSolve® calculator from Landware.  
Chapter 8, Accessories. Describes the HP accessories available for  
your Pocket PC, and includes instructions on how to add functionality  
using a CompactFlash card.  
Chapter 9, Troubleshooting. Explains how to reset your Pocket PC and  
how to restore your Pocket PC to the factory default settings, and  
provides helpful tips and procedures to follow when things do not work  
quite as you expected.  
Chapter 10, Support and Service. Includes phone numbers and  
directions to help you obtain technical support from Hewlett-Packard.  
This User's Guide includes certain visual cues that will help you find the  
information you want easily.  
A shortcut, another way to do something, or expanded information  
about the topic.  
Caution or warning information about the topic. This is important  
information that should be observed to prevent loss of data or  
damage to your HP Jornada.  
Helpful information related to the topic.  
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4 | HP Jornada 540 Series Users Guide  
Whats on your HP Jornada  
Your HP Jornada already includes the full suite of software you need to  
function as a mobile professional. These programs are introduced below.  
Detailed information can be found in later chapters.  
The programs listed below are installed in ROM. They cannot be deleted, and  
you will never need to reinstall them.  
HP programs  
HP settings. Adjust the brightness and contrast of the display and set the  
speaker volume to suit your work environment. Choose from four preset  
profiles or create your own.  
HP security. Protect your data with a 4-digit password that prevents  
unauthorized users from accessing your HP Jornada.  
HP backup. Protect your valuable data even when you are away from your  
office by backing up your personal information manager (PIM) databases  
(Contacts, Calendar, and Tasks) or your entire Pocket PC to a  
CompactFlash card.  
HP game buttons. Run up the score in your favorite games on your Pocket  
PC. Use the HP game buttons application to assign game actions to your  
Pocket PC hardware buttons.  
HP home menu. Quickly launch your favorite programs or open frequently  
used documents. Assign each of the buttons on the HP home menu to a  
different document or program.  
HP task switcher. Switch between open programs and documents, or  
close any program from a pop-up menu on the Today screen.  
Microsoft Windows for Pocket PC software  
Calendar. Keep track of your appointments and create meeting requests.  
Contacts. Keep track of your friends and colleagues.  
Inbox. Send and receive e-mail messages.  
Notes. Create handwritten or typed notes, drawings, and recordings.  
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Chapter 1 | Welcome | 5  
Pocket Excel. Create new workbooks or view and edit Excel workbooks  
created on your desktop PC.  
Pocket Word. Create new documents or view and edit Word documents  
created on your desktop PC.  
Tasks. Keep track of your tasks.  
Microsoft Pocket Internet Explorer. Browse the Web and view channels  
and subscription content.  
Microsoft Money 2000. Record expenses, balance your checkbook, and  
track your investments. You can also update Microsoft Money accounts on  
your desktop PC with information from your HP Jornada.  
Microsoft Windows Media Player™ for Pocket PC. Play songs and  
sound clips on your Pocket PC. Windows Media Player lets you play songs  
or files that have been recorded in MP3, WMA, or WAV format.  
Microsoft Reader. Read electronic books on your HP Jornada.  
Third-party software  
OmniSolve. Perform complex mathematical and business calculations with  
this full-featured calculator from Landware.  
PeaceMaker. Beam contacts between your HP Jornada and Palm devices.  
Additional programs  
The CD-ROMs included with your HP Jornada include additional programs  
you can install. For installation instructions, see the Adding or removing  
programs section in chapter 5.  
You can also install programs from a variety of sources, including the Internet.  
For more information, see the Adding or removing programs section in  
chapter 5.  
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6 | HP Jornada 540 Series Users Guide  
Find the following programs and more on the HP Jornada CD-ROM:  
AOL Mail1.0 from America Online Inc.* Experience AOL in the palm of  
your hand. AOL Mail 1.0 puts the power to send/receive e-mail on your  
HP Jornada Pocket PC.  
Yahoo!® Messenger from Yahoo! Inc.* Yahoo! Messenger allows you to  
instantly communicate with all your online friends, and check stock-prices,  
news, sports scores, and more.  
AudiblePlayerfor Windows CE and AudibleManager 2.5 from Audible  
Inc. Listen to best-selling audiobooks, newspapers, magazines and more!  
MusicMatch® JukeBox v4.4 from MusicMatch Corporation. The award-  
winning MusicMatch Jukebox lets you record, download, stream,  
organize, and play digital audio and video on your desktop PC, and format  
music into MP3 or WMA to play on your HP Jornada Pocket PC.  
Sample songs from EMusic.com. EMusic.com is the premier site for your  
MP3 music. Whether you are into rock, jazz, blues, techno or hip hop,  
EMusic.com features thousands of tracks from the artists you are looking  
for.  
Quick View Plus® 2.0 from Inso® Corporation.+ Quick View Plus for  
Windows® for Pocket PC lets you view Microsoft Word documents, and  
embedded tables and graphic formats (BMP, EMF, TIFF, PNG, JPEG,  
and WMF), such as those used in digital cameras.  
Image Expert CE 2.0 from Sierra Imaging. View, annotate, and  
communicate pictures, taken with your digital camera or other sources, on  
your HP Jornada Pocket PC.  
ZIO Golf v1.1 from ZIO Interactive, Inc.++ Enjoy golf on your HP Jornada  
Pocket PC!  
JetSend® for Windows® Pocket PC from Hewlett-Packard. Exchange  
information via infrared, view files, and print to or communicate with  
millions of JetSend-enabled devices including printers, digital cameras,  
and personal digital assistants.  
HPC Notes 3.03 Lite Edition from PhatWare Corporation. HPC Notes 3.03  
Lite Edition is a powerful notes creator and organizer for Windows for  
Pocket PC. It allows users to create notes, password-protect them, and  
organize them by type, subject, creation and modification date.  
* Available on U.S. versions only.  
+ Not available for U.S. 545 model.  
++ Available only for 545/548 model.  
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Chapter 1 | Welcome | 7  
The programs included on the CD-ROMs are subject to change. Check your  
CD-ROM for the complete list, and visit the HP Web site at  
www.hp.com/jornada for even more programs and software updates.  
On the ActiveSync CD-ROM—  
Microsoft® Internet Explorer 5. Browse the Web with the latest version of  
the Microsoft browser software for your desktop PC.  
Microsoft® Money 2000. Synchronize the accounts on your HP Jornada  
with Microsoft Money 2000 on your desktop PC.  
Microsoft Windows Media Manager for Pocket PC. Convert different  
music and sound files to the proper format and transfer them to your HP  
Jornada.  
Sample content for use with Microsoft Reader.  
Microsoft® Pocket Streets. Never get lost again when you carry maps of  
major U.S. cities on your HP Jornada.  
Where to find information  
The following table is a guide to additional information to help you use your  
HP Jornada.  
For information on:  
See this source:  
Programs on your HP Jornada  
This Users Guide or online Help. Tap  
Help on the Start menu to view Help for  
the active program.  
Additional programs that can be The HP Jornada CD-ROM, the Extras  
installed on your HP Jornada  
folder on the ActiveSync CD-ROM, and  
the HP Web site at www.hp.com/jornada.  
Connecting to and  
synchronizing with a desktop  
PC  
The Getting Started with Microsoft  
ActiveSync booklet or ActiveSync Help  
on your desktop PC.  
Last-minute updates and  
detailed technical information  
The Readme files in the Microsoft  
ActiveSync folder on your desktop PC  
and CD-ROM, and the HP Jornada Web  
site at www.hp.com/jornada.  
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8 | HP Jornada 540 Series Users Guide  
For information on:  
See this source:  
Troubleshooting connections  
The ActiveSync Troubleshooter on your  
desktop PC. On the ActiveSync File  
menu, click Connection Settings, and  
then click Help.  
The latest on Windows-powered The Microsoft Windows CE Web site at  
Pocket PCs www.microsoft.com/windowsce.  
The complete text of this User's Guide is also available on the HP Web site at  
www.hp.com/jornada. You can download the User's Guide to your desktop PC  
and view it using the Adobe® Acrobat® Reader, available from the Adobe  
Web site at www.adobe.com.  
Using online Help on your HP Jornada  
You can get help for specific programs and for Windows for Pocket PC by  
tapping Help on the Start menu. Help is displayed for the active program. To  
display a menu of all Help files available on your Pocket PC, tap the View  
menu, and then tap All Installed Help, or simply tap Help while the Today  
screen is active.  
Navigate in Help just as you navigate in Microsoft Internet Explorer: by tapping  
links or tapping the Back button. When you have finished viewing Help, tap  
to return to the program you were using.  
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| 9  
2 | Getting started  
This chapter will help you start using your HP Jornada Pocket PC. You will  
become familiar with the hardware, learn how to set up your HP Jornada, and  
find a brief introduction to the Windows for Pocket PC operating system. When  
you finish this chapter, you will have all the information you need to begin  
working with your HP Jornada.  
This chapter includes step-by-step instructions to help you:  
Identify hardware features.  
Complete the Welcome Wizard.  
Navigate in Windows for Pocket PC.  
Enter information.  
Find and organize information.  
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10 | HP Jornada 540 Series Users Guide  
Hardware features  
The illustrations below introduce you to the various buttons, connectors, ports,  
and other features of your HP Jornada.  
1. Stylus and stylus slot  
2. Cover  
3. Notification button/  
LED. Press and hold  
1
2
to turn off the display.  
LED indicates power  
status while  
recharging.  
4. Touch screen  
5. Speaker  
6. On/Off button  
7. DC jack  
3
4
12  
8. USB/serial port.  
Connect to your  
11  
10  
desktop PC using a  
sync cable or cradle.  
9. HP hot keys. Press to  
open an application.  
10. Record button. Hold  
while recording.  
9
8
5
6
11. Action button. Press  
to select the high-  
lighted item, or rock  
to the button to scroll  
up or down in a  
7
document.  
12. Microphone  
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Chapter 2 | Getting started | 11  
13. Reset button  
14. Stereo headphone jack  
15. CompactFlash card slot. Add  
memory or accessories using  
Type I CompactFlash cards.  
16. Infrared port. Transfer files  
and data between other  
devices without using wires or  
cables.  
13  
14  
15  
16  
HP home menu  
Contacts  
Calendar  
Tasks  
The HP hot keys  
Caring for your HP Jornada  
When treated properly, your HP Jornada will be a reliable desktop PC  
companion. Follow these tips to ensure long and trouble-free use:  
Clean the screen. Touching the HP Jornada screen with your hand will  
leave a trace of natural oil that may make it difficult to read the screen. To  
clean the screen, use a small amount of commercial glass cleaner  
sprayed on a soft cloth. Avoid spraying the screen directly.  
You can also protect the screen with an optional screen protector. For  
more information, see the HP branded accessories section in chapter 8.  
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12 | HP Jornada 540 Series Users Guide  
Be sure to turn off your HP Jornada before cleaning the touch screen.  
Do not drop your HP Jornada. Dropping your HP Jornada can cause  
damage to delicate components such as the display. Accidental damage  
is not covered under the Hewlett-Packard express warranty.  
Avoid radiated interference. Radiated interference from other electronic  
equipment may affect the appearance of the display of your HP Jornada.  
Removing the source of the interference will return the display to normal.  
Avoid high temperatures. Your HP Jornada is designed to operate at  
temperatures between 0 to 40 ºC (32 to 104 ºF). Subjecting the device to  
temperatures outside this range may damage the unit or result in loss of  
data. Be especially careful not to leave your HP Jornada in direct sunlight  
or in a car where temperatures can rise to harmful levels.  
Using your HP Jornada for the first time  
Follow these steps to begin using your HP Jornada.  
1. Connect to AC power. Assemble the AC adapter, and connect it to  
the DC jack on your Pocket PC.  
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Chapter 2 | Getting started | 13  
2. Reset your HP Jornada. Press the red Reset button on the back of  
your Pocket PC.  
3. Follow the Welcome Wizard. The first time you start your HP  
Jornada, the Hewlett-Packard Welcome screen appears. Then, after  
a few moments, the Welcome Wizard begins. The Welcome Wizard  
presents a brief orientation to Windows for Pocket PC, helps you  
align the touch screen, and prompts you to select your city and time  
zone.  
4. Adjust the display. Before you begin, you may need to adjust the  
contrast and brightness of the display to a comfortable level. Press  
and hold the HP home menu hot key until HP settings appears, and  
then move the sliders for each setting.  
5. Register your HP Jornada. To ensure that you receive warranty  
coverage, technical support, and information on upgrades, register  
your HP Jornada at www.hp.com/jornada.  
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14 | HP Jornada 540 Series Users Guide  
Turning your HP Jornada on and off  
One of the most convenient features of HP Jornada is instant on.With  
instant on, there is no waiting for HP Jornada to start up or shut down; you can  
start working immediately by pressing the On/Off button or one of the HP hot  
keys.  
You can also turn on your HP Jornada simply by tapping the touch screen. On  
the Preferences tab in HP settings, select the Tap screen to power on check  
box.  
When you are finished working, turn off your HP Jornada by pressing the  
On/Off button. By default, the backlight will dim after 1 minute of inactivity, and  
your HP Jornada will turn off automatically after 3 minutes of inactivity if it is  
not connected to an AC power source. You can use the Power control panel to  
change these settings. On the Start menu, tap Settings, tap the System tab,  
and then tap the Power icon.  
Using the hardware buttons  
The hardware buttons on your HP Jornada (that is, the buttons on the device  
itself, rather than buttons or icons that appear on the display) can each be  
used to perform several functions, such as turning on your HP Jornada or  
starting a particular program.  
The features associated with each button are described below. In addition,  
most buttons can be re-assigned or configured to start a program that you  
designate. For more information, see the Configuring hardware buttons  
section in chapter 5.  
Notification button/LED  
Blinking green LED indicates an alarm or reminder. If the alarm also plays  
a sound, press the Notification button/LED to silence the alarm. The LED  
continues blinking until you dismiss the reminder.  
While connected to AC power, amber LED indicates that your HP Jornada  
is charging. Solid (not blinking) green LED indicates that your HP Jornada  
is fully charged.  
Press and hold the Notification button/LED to turn the display off. Blinking  
red LED indicates that display is off (device is still on).  
When the display is off, press the Notification button/LED to turn the  
display on again.  
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Chapter 2 | Getting started | 15  
Record button  
Press and release the Record button to turn on your HP Jornada.  
Press and hold the Record button to turn on your HP Jornada and begin  
recording. If speaker is not muted, a beep indicates recording has started.  
Release the Record button to stop recording. If speaker is not muted, a  
double beep indicates that recording has stopped.  
To avoid inadvertently turning on your HP Jornada, you can disable the  
Record button. For more information, see the Adjusting settings section in  
chapter 5.  
HP hot keys  
Press any HP hot key to turn on your HP Jornada and start the associated  
application.  
Press the HP home menu hot key to launch the HP home menu.  
Press the HP home menu hot key a second time to display the second  
page of buttons.  
Press and hold the HP home menu hot key to launch HP settings.  
Press the Calendar, Contacts, or Tasks hot key to launch that application.  
In Calendar, Contacts, or Tasks, press the associated hot key again to  
change views (for example, to switch from Day view to Week view).  
On/Off button  
Press the On/Off button to turn your HP Jornada on or off.  
Press and hold the On/Off button to open the Align Screen application  
and recalibrate the stylus and touch screen. For more information, see the  
Aligning the touch screen section later in this chapter.  
Navigating in Windows for Pocket PC  
Using the stylus  
Use the stylus to navigate and select objects on the screen:  
Tap. Touch the screen once with the stylus to open items and select  
options.  
Drag. Hold the stylus on the screen and drag to select text and images.  
Drag in a list to select multiple items.  
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16 | HP Jornada 540 Series Users Guide  
Tap-and-hold. Tap and hold the stylus on an item to see a list of actions  
available for that item.  
You can also use your fingertip to tap the touch screen, but the stylus provides  
the greatest accuracy. For convenience, the stylus is stored in the stylus slot on  
the removable cover of the HP Jornada.  
Aligning the touch screen  
From time to time, you might notice that the accuracy of your stylus taps  
diminishes. When this happens, you can re-align your touch screen using the  
Align Screen control panel.  
To open the Align Screen control panel  
1. On the Start menu, tap Settings, and then tap the Align Screen icon.  
2. Tap the targets as they appear at each new location to calibrate the  
touch screen.  
You can also open the Align Screen control panelwithout using the stylus—  
by pressing and holding the On/Off button.  
Today Screen  
When you turn on your HP Jornada for the first time each day (or after 4 hours  
of inactivity), youll see the Today screen. You can also display it by tapping  
Today on the Start menu. The Today screen displays all the important  
information about your day. To customize the information that is displayed, tap  
the Today screen header.  
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Chapter 2 | Getting started | 17  
The Today screen  
Switching programs  
Use the HP home menu application or the Start menu to quickly launch your  
favorite programs or open frequently used documents. You can also use HP  
task switcher to switch between running programs.  
To start or switch programs using HP home menu  
1. Press the HP home menu hot key.  
2. Tap the button that corresponds to the program or document.  
HP home menu displays two pages of buttons and icons that represent the  
programs and documents on your Pocket PC. To display the second page,  
press the HP home hot key a second time, or tap the HP home menu icon in  
the lower right corner of the HP home menu screen.  
The icons displayed on the buttons assigned to the Memory control panel and  
Power control panel change to indicate when storage memory is low or power  
is low.  
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18 | HP Jornada 540 Series Users Guide  
To start or switch programs using the Start menu  
1. Tap  
in the Navigation bar to display the Start menu.  
2. On the Start menu, tap the name of the program to switch to.  
or–  
Tap one of the miniature icons at the top of the Start menu to switch  
to a recently used program.  
You can customize both HP home menu and the Start menu to make it easier  
to access the programs you use most. For more information, see the  
Configuring menus section in chapter 5.  
To switch programs using HP task switcher  
1. On the Today screen, tap the HP task switcher status icon  
in the  
Command bar.  
or–  
Press the HP home menu hot key and tap the HP task switcher icon.  
2. On the pop-up menu, tap the name of one of the running programs.  
Navigation bar  
The Navigation bar is located at the top of the screen. It displays the active  
program and current time, and allows you to switch to programs and close  
screens.  
The Windows for Pocket PC Navigation bar  
Command bar  
Use the Command bar at the bottom of the screen to perform tasks in  
programs. The Command bar includes the menus and buttons for the active  
program, status icons, and the Input panel button. To create a new item in the  
current program, tap New.  
To see the name of a button, tap and hold the stylus on the button. Drag the  
stylus off the button so that the command is not carried out.  
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Chapter 2 | Getting started | 19  
The Windows for Pocket PC Command bar  
Status icons  
When the Today screen is displayed, you may see the following status icons  
on the Command bar. In most cases, you can tap a status icon to display the  
Control Panel or more information related to the item. For example, tap the  
active dial-up connection icon to disconnect from a modem connection.  
Icon  
Meaning  
Speaker is on.  
Pocket PC is charging.  
Less than 50% power remains.  
Power is very low. A warning message also appears.  
External (AC) power source is connected.  
Dial-up connection is active.  
Direct connection to a desktop PC is active.  
HP task switcher is active.  
HP game buttons are enabled.  
Pop-up menus  
Use pop-up menus to choose an action for the selected item. For example,  
you can use the pop-up menu in the Contact list to quickly delete a contact,  
make a copy of a contact, or send an e-mail message to a contact. The  
actions on the pop-up menus vary from program to program. To open a pop-  
up menu, tap and hold the stylus on the item that you want to perform the  
action on. When the menu appears, lift the stylus, and then tap the action you  
want to perform. Tap anywhere outside the menu to close the menu without  
performing an action.  
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20 | HP Jornada 540 Series Users Guide  
The pop-up menu for Tasks  
Entering information  
You have several options for entering information on your Pocket PC:  
Use the soft keyboard on the Input panel to enter text.  
Use the Character Recognizer on the Input panel to enter text.  
Write directly on the screen.  
Speak into the microphone to record a voice note.  
Soft keyboard  
The soft keyboard is an on-screen keyboard displayed at the bottom of the  
screen. Tap a letter on the keyboard to enter that letter, just as if you were  
typing.  
To display the soft keyboard  
1. Tap the Input panel icon at the right edge of the Command bar.  
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Chapter 2 | Getting started | 21  
The icon may look like either a keyboard or a pen, depending on which input  
option you have selected. If is displayed (meaning that the Character  
Recognizer is selected), tap the arrow to the right of the Input panel icon, and  
then tap Keyboard.  
To display a numeric keypad, tap  
keyboard.  
at the upper left of the soft  
at the bottom left of the soft  
To type accented characters, tap  
keyboard. The display shows the available accented characters.  
To type capital letters, tap the σ key.  
To use keyboard shortcuts, such as χς for Paste or χΖ for Undo, tap the  
χ key, and then tap the letter of the command.  
To change the size of the on-screen keys and set other options for the soft  
keyboard, tap the arrow next to the Input panel icon and then tap Options, or  
use the Input control panel.  
The Input panel icon and menu  
Character Recognizer  
The Character Recognizer is an on-screen writing area that interprets the  
strokes of your stylus on the screen into typed letters in the active document.  
You use the stylus to write in the Input panel, just as if you were writing on a  
piece of paper.  
To display the Character Recognizer  
1. Tap the Input panel icon at the right edge of the Command bar.  
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22 | HP Jornada 540 Series Users Guide  
The Input panel icon may look like either a keyboard or a pen, depending on  
which input option you have selected. If is displayed (meaning that the soft  
keyboard is selected), tap the arrow to the right of the Input panel icon, and  
select Character Recognizer.  
The Character Recognizer input screen  
To enter capital letters, write in the area at the left of the Input panel under  
the ABCsymbol.  
To enter lowercase letters, write in the center portion of the Input panel,  
under the abcsymbol.  
To enter numbers and symbols, write in the area at the right of the Input  
panel, under the 123symbol.  
To enter symbols, tap the @$symbol to display an on-screen keyboard.  
Because certain letters use similar stylus strokes, it may take some practice to  
achieve the writing style for the Character Recognizer. For a table of stylus  
motions and the corresponding letters see Appendix A, Character  
recognition tables.  
For a demonstration of proper stylus motions, tap  
.
To select either upper or lowercase writing style and set other options for the  
Character Recognizer, tap the arrow next to the Input panel icon and then tap  
Options, or use the Input control panel.  
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Chapter 2 | Getting started | 23  
Writing or drawing on the screen  
Some programs, such as Pocket Word, Notes, and the Notes tabs in  
Calendar, Contacts, and Tasks, accept writing directly on the screen. When  
you write on the screen, you can edit and format what you have written and/or  
convert the information to text.  
To write on the screen  
1. Tap  
to switch to writing mode.  
2. Write on the screen using the stylus, as you would write on paper.  
To convert writing to text  
1. Tap and hold the stylus next to the text you want to convert until the  
insertion point appears.  
2. Without lifting, drag the stylus to select the text.  
3. On the Tools menu, tap Recognize.  
4. If the conversion is incorrect, tap and hold the incorrect word to  
display the pop-up menu, and then tap Alternates. Tap the word you  
want to use, or tap the writing at the top of the menu to return to the  
original writing.  
Tips for writing on the screen:  
Write neatly.  
Write on the lines and draw descenders below the line. Write the cross of  
the tand apostrophes below the top line so that they are not confused  
with the word above. Write periods and commas above the line.  
For better recognition, try increasing the zoom level to 300% using the  
Tools menu.  
Write the letters of a word closely and leave big gaps between words so  
that it is clear where words begin and end.  
Hyphenated words, foreign words that use special characters such as  
accents, and some punctuation cannot be converted.  
If you add writing to a word to change it (such as changing a 3to an 8)  
after you attempt to recognize the word, the writing you add will not be  
included if you attempt to recognize the writing again.  
To draw on the screen  
1. Tap  
to switch to writing mode.  
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24 | HP Jornada 540 Series Users Guide  
2. Draw on the screen using the stylus, being sure to cross three ruled  
lines on your first stroke.  
The first stroke of your drawing must cross three horizontal rules.  
3. Continue drawing, as you would draw on paper, making sure that  
subsequent strokes appear in or touching the drawing box.  
You may want to change the zoom setting so that you can more easily work  
on or view your drawing. Tap Tools and then select a zoom setting.  
Recording voice notes  
In any program where you can write or draw on the screen, you can also  
quickly capture thoughts, reminders, and phone numbers by recording a voice  
note. In Calendar, Tasks, and Contacts, you can include a recording on the  
Notes tab. In the Notes program, you can either create a stand-alone  
recording or include a recording in a written note. If you want to include the  
recording in a note, open the note first.  
You can share voice notes with other Windows-powered devices by sending  
them over infrared or as an attachment to an e-mail message.  
The recording feature is intended for recording personal voice notes. It is not  
suitable for recording presentations, music, or lectures. Some static or  
electrical noise may be heard during playback.  
To create a recording  
1. Press and hold the Record button until you hear a beep. The LED  
glows red.  
2. While holding the Record button, speak into the microphone. For best  
results, limit the length of recordings to less than 3 minutes. To create  
the highest quality recordings, record in a location with low levels of  
ambient noise, and speak in a normal voice with your mouth  
approximately 10 cm (4 inches) from the microphone.  
3. Release the Record button. Two beeps will sound. The new  
recording appears in the note list or as an embedded icon.  
You can also record a voice note by tapping  
on the Recording toolbar.  
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Chapter 2 | Getting started | 25  
To play a recording  
1. Tap the name of the recording in the file list.  
or–  
Tap the recording icon in the note.  
or–  
Press the Action button to play the selected recording.  
Recording formats  
Your HP Jornada supports several formats for voice notes. The formats vary in  
both the quality of the recording and the size of the sound file. When selecting  
a recording format, you should consider the quality you need as well as how  
much storage memory the recording will use on your HP Jornada.  
In addition, not all recording formats are compatible with other software or  
computers. If you will share your recordings with others or transfer a recording  
to your desktop PC, be sure to choose a recording format that is supported by  
the software used to play recordings on the other computer. The default  
recording format, HP Dynamic Voice, is supported only on HP Jornada Pocket  
PCs.  
To select a recording format  
1. On the Start menu, tap Settings, and then tap the Input icon.  
2. On the Options tab in the Input control panel, select a recording  
format from the drop-down list.  
The table below lists the compatibility of various recording formats with other  
computers. The list of recording formats on your HP Jornada indicates the  
sample rate, whether the format is stereo or mono, and how much storage  
memory is required per second of recording. You may need to experiment with  
different sample rates and formats to determine which format best suits your  
voice.  
Compatibility  
HP Jornada  
540 series  
Pocket PC  
Windows  
CE 2.0  
device  
PC with  
ActiveSync  
installed  
Format  
Quality  
Windows  
95/98/NT  
PCM  
High  
yes  
yes  
yes  
yes  
yes  
yes  
yes  
no  
yes  
yes  
no  
yes  
no  
no  
Mobile Voice  
GSM 6.10  
Low  
Medium  
High  
HP Dynamic Voice  
no  
no  
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26 | HP Jornada 540 Series Users Guide  
To send a recording to another computer  
1. In the Notes application or in File Explorer, locate the recording you  
want to send.  
2. Tap and hold the name of the recording to display the pop-up menu.  
3. On the pop-up menu, tap either Send via E-mail or Send via  
Infrared.  
4. Enter an e-mail address.  
or–  
Align the infrared port on your HP Jornada with the infrared port on  
the recipients computer. (The recipients computer must be in  
infrared receive mode.)  
Finding and organizing information  
You can find and organize the files and information on your Pocket PC in  
much the same way you do on your desktop PC: by using the Find feature or  
by using File Explorer.  
Use the Find feature to locate files that contain a specified text string or that  
match specific criteria.  
To find a file  
1. On the Start menu, tap Find.  
2. In the Find box, type the text you want to locate.  
3. If you want to narrow your search to files of a specific type, select the  
file type in the Type list.  
4. Tap Go.  
To quickly find information that is taking up storage space on your device,  
select Larger than 64 KB in Type.  
Use File Explorer to browse the folders on your Pocket PC and to organize  
files into folders.  
To browse folders  
1. On the Start menu, tap Programs, and then tap File Explorer.  
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| 27  
3 | Connecting to your  
desktop PC  
To get the most from your HP Jornada, you will want to connect to your  
desktop or notebook PC. This chapter describes how to establish the  
connection between your HP Jornada and your desktop PC and how to  
synchronize and transfer files between your Pocket PC and your desktop (or  
any PC that has Microsoft ActiveSync installed). In this chapter, you will learn  
to:  
Install Microsoft ActiveSync 3.1 on your desktop PC.  
Connect your HP Jornada by sync cable, cradle, or infrared.  
Establish a partnership between your HP Jornada and your desktop PC.  
Synchronize data between your HP Jornada and desktop PC.  
Browse files on your HP Jornada from your desktop PC.  
Transfer files between your HP Jornada and a desktop PC.  
Back up the data on your HP Jornada.  
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28 | HP Jornada 540 Series Users Guide  
Installing Microsoft ActiveSync on your  
desktop PC  
Before you can connect your HP Jornada to a desktop PC, you must install  
Microsoft ActiveSync on the desktop PC. Microsoft ActiveSync enables you to  
browse, synchronize, and transfer files between your desktop PC and your HP  
Jornada.  
Microsoft ActiveSync 3.1 is included on the ActiveSync CD-ROM, which  
comes with your HP Jornada. For instructions on installing ActiveSync, refer to  
the Getting Started with Microsoft ActiveSync booklet that accompanies the  
CD-ROM. For information on using ActiveSync, see ActiveSync Help on your  
desktop PC after you have installed the program.  
Check the Microsoft Web site for updates to the ActiveSync software.  
System requirements  
The minimum desktop PC system requirements for installing and running  
Microsoft ActiveSync 3.1 are as follows:  
Microsoft® Windows® 2000, Microsoft® Windows NT® Workstation 4.0  
with Service Pack 3 or greater, or Microsoft® Windows 95/98.  
Pentium processor for Windows NT or Windows 2000 (166 MHz required  
for Windows 2000).  
or–  
486/66 DX or higher processor (Pentium P90 recommended) for Windows  
95/98.  
16 MB of memory for Windows 95/98 (more memory will improve  
performance) or Windows NT (32 MB recommended) or Windows 2000  
(64 MB recommended).  
Hard disk drive with 10 to 50 MB of available hard disk space (actual  
requirements will vary based on selection of features and your current  
system configuration).  
Available 9- or 25-pin communications port (adapter required for 25-pin  
communication port), infrared port, or USB port (available for Windows 98  
or Windows 2000 only).  
CD-ROM drive.  
VGA graphics card or compatible video graphics adapter at 256 colors or  
higher.  
Keyboard.  
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Chapter 3 | Connecting to your desktop PC | 29  
Microsoft® Mouse or compatible pointing device.  
Optional components:  
Audio card/speakers for sound.  
Modem and/or Ethernet LAN connection for remote synchronization.  
Microsoft Internet Explorer 4.0 or higher for Mobile Channels or Mobile  
Favorites support. (Internet Explorer 5.0 is included on the ActiveSync  
CD-ROM.)  
Additional 153 MB of disk space for Microsoft Outlook® 2000. 24 MB  
system RAM recommended. (Microsoft Outlook 2000 is included on the  
ActiveSync CD-ROM.)  
Connecting your HP Jornada  
You can connect your HP Jornada to a desktop or notebook computer in three  
ways:  
Use a sync cable to connect to a serial or USB port.  
Use a cradle to connect to a serial or USB port.  
Use the infrared port on your Pocket PC (if the desktop or notebook  
computer also has an infrared transmitter).  
Each of these methods works with all models of the HP Jornada Pocket PC;  
however, USB and infrared connectivity are not supported by Windows NT.  
Sync cables and cradles are available in both serial and USB forms as  
optional accessories.  
Desktop PC operating system  
Connection  
method  
Windows 95  
Windows 98  
Windows 2000 Windows NT  
USB  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
No  
Serial  
Yes  
Infrared  
Yes  
You must install ActiveSync on your desktop PC before attempting to connect  
by USB.  
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30 | HP Jornada 540 Series Users Guide  
Serial connections require a 9-pin serial communications (COM) port on your  
desktop PC. If the 9-pin serial port is in use by another device, or if your  
desktop PC has no 9-pin serial port, obtain an adapter from your computers  
manufacturer.  
Connecting by cradle  
If a cradle was not included with your HP Jornada 540 Pocket PC, you can  
purchase a serial or USB cradle as an optional accessory. For more  
information, see the HP Jornada Accessories Guide.  
To connect by cradle  
1. Connect the DC plug from the AC adapter to the DC jack on the  
cradle cable, and plug the AC adapter into a wall outlet.  
2. Connect the cable from the cradle to a serial or USB port on your  
desktop PC.  
3. Slide your HP Jornada into the cradle. Your HP Jornada should start  
automatically and establish a connection to the desktop PC.  
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Chapter 3 | Connecting to your desktop PC | 31  
When you remove your HP Jornada from the cradle, hold the cradle down with  
one hand, and gently lift the HP Jornada with the other to avoid putting stress  
on the connectors.  
Connecting by sync cable  
If a sync cable was not included with your HP Jornada, you can purchase  
either a serial or USB cable as an optional accessory. For more information,  
see the HP Jornada Accessories Guide.  
To connect by sync cable  
1. Connect the sync cable to a serial or USB port on your desktop PC.  
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32 | HP Jornada 540 Series Users Guide  
2. Connect the other end of the sync cable to your HP Jornada. Your  
HP Jornada should start automatically and establish a connection to  
the desktop PC.  
Connecting by infrared  
The infrared port on your HP Jornada provides a convenient way to connect to  
an IrDA-equipped PC without using a cable or cradle. Many notebook  
computers have built-in infrared ports; however, you may need to install and  
configure an infrared port on a desktop PC. To install the port, follow the  
manufacturers instructions. More information about infrared drivers for  
Windows 95/98 or Windows 2000 is available on the Windows for Pocket PC  
Web site at www.microsoft.com/windowsce.  
For complete instructions on connecting to your desktop PC by infrared, refer  
to ActiveSync help on your desktop PC.  
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Chapter 3 | Connecting to your desktop PC | 33  
Establishing a partnership  
When you install Microsoft ActiveSync, you are prompted to connect your HP  
Jornada and create a partnership. A partnership enables your desktop PC to  
recognize your HP Jornada when you connect and to remember the  
synchronization and file conversion settings you set.  
You can connect your HP Jornada to a desktop PC without establishing a  
partnership; however, only Pocket PCs that have a partnership with a desktop  
PC can synchronize information between the two computers.  
Your HP Jornada can have partnerships with up to two desktop (or notebook)  
PCs, for example, your home and office computers. If you regularly  
synchronize your HP Jornada with both desktop PCs, you can ensure that  
important files, contacts, and appointments are always up-to-date and identical  
on all three computers.  
Although you can establish partnerships with two desktop PCs, you can  
synchronize e-mail messages with only one desktop PC.  
A single desktop PC can have partnerships with many Pocket PCs or other  
mobile devices. This is useful if you have more than one Windowspowered  
device, or if several mobile professionals share a single desktop PC.  
The New Partnership Wizard  
The first time you connect, the New Partnership Wizard on your desktop PC  
helps you establish a partnership and set options for synchronizing Pocket  
Outlook data, e-mail messages, and files between your HP Jornada and  
desktop PC.  
To establish a partnership  
1. When the New Partnership dialog box appears on your desktop PC  
screen, click Yes to synchronize, and then follow the instructions to  
complete the New Partnership Wizard.  
2. At the prompt, type a name and description for your HP Jornada. The  
name must start with a letter, and it can be anything you choose (up  
to 15 characters, no spaces).  
You can later change the name and description on the Device ID tab of the  
About control panel on your HP Jornada. On the Start menu, tap Settings, tap  
the System tab, and then tap the About icon.  
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34 | HP Jornada 540 Series Users Guide  
3. Set the number of partnerships your HP Jornada will have. If you will  
synchronize information between your Pocket PC and more than one  
computer, or if you have already established a partnership with  
another desktop PC, select two.  
4. Set options for synchronization, including the types of files and  
information you want to synchronize and whether to synchronize  
automatically each time you connect.  
If you choose to establish partnerships with two desktop PCs, the two desktop  
PCs must be configured with the same synchronization settings. In addition,  
both desktop PCs must use the same PIM program (for example, Microsoft  
Outlook).  
Synchronizing data  
Synchronization compares the data on your HP Jornada with the data on your  
desktop PC and updates both computers with the most recent information.  
You can synchronize any of the files on your HP Jornada with the  
corresponding files on your desktop PC. For example:  
Keep Pocket Outlook data up-to-date by synchronizing your Calendar,  
Contacts, and Tasks databases with Microsoft Outlook on your desktop  
PC.  
Synchronize Microsoft® Word and Microsoft® Excel files between your  
device and desktop PC. Your files are automatically converted to the  
correct format.  
Synchronize e-mail messages in your HP Jornada Inbox with e-mail  
messages in Microsoft Outlook on your desktop PC.  
Copy favorite Web site addresses and any Web pages you have marked  
for offline viewing in Microsoft Internet Explorer to your HP Jornada.  
By default, ActiveSync synchronizes only Contacts, Calendar, Tasks, and your  
Mobile Favorites. You can set synchronization options when you first establish  
a partnership, or use ActiveSync options to turn synchronization on and off for  
other files and information types.  
Control when synchronization occurs by selecting a synchronization mode. For  
example, you can synchronize continually while your HP Jornada is  
connected, or only when you choose the synchronize command.  
Select which information types are synchronized and control how much data is  
synchronized. For example, you can choose how many weeks of past  
appointments you want synchronized.  
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Chapter 3 | Connecting to your desktop PC | 35  
Resolving synchronization conflicts  
If the same item (for example an appointment or a task) has been modified on  
both your HP Jornada and desktop PC, ActiveSync indicates that a  
synchronization conflict has occurred.  
When the Resolve items message appears in the ActiveSync window, click it  
to display the Resolve Conflict dialog box. To resolve the conflict, you must  
specify one of the items to replace.  
You can resolve each conflict manually at the time of synchronization, or you  
can resolve conflicts automatically, by setting a default option for conflict  
resolution.  
To set a default option for conflict resolution  
1. In the ActiveSync window on your desktop PC, click Options on the  
Tools menu.  
2. On the Rules tab, choose one of the options under Conflict  
Resolution.  
Synchronizing from a remote location  
You can synchronize while connected to your desktop PC by a dial-up  
(modem) connection or over a local area network (LAN). This can be useful if  
you need to synchronize files or PIM information while traveling. Before you  
leave, you must configure both your HP Jornada and your desktop PC.  
On your HP Jornada  
You must create a partnership between your HP Jornada and the desktop PC  
using one of the direct connection methods (serial cable, USB cradle, or  
infrared connection) described in this chapter. And you must configure a dial-  
up or network connection on your HP Jornada, as described in chapter 4,  
Connecting to the Internet or to a network.  
On your desktop PC  
Before you can synchronize remotely, the desktop PC or network server must  
be configured to allow your HP Jornada to connect. If the desktop PC uses  
Windows NT, you must install and configure Remote Access Services. If it  
uses Windows 95/98, install and configure Dial-Up Networking.  
You must also ensure that ActiveSync is configured to allow a network  
connection. By default, ActiveSync allows a network connection; however, to  
confirm the setting or to enable connection if it has been disabled, follow the  
procedure below.  
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36 | HP Jornada 540 Series Users Guide  
To enable a network connection in ActiveSync  
1. On the File menu, click Connection Settings.  
2. Select Allow network (Ethernet) and Remote Access Service  
(RAS) server connection with this desktop computer.  
Follow these steps to prepare your desktop PC before you leave:  
If you are using a modem on your desktop PC, turn the modem on before  
you leave.  
Leave your desktop PC on, and be sure you logged on under the same  
user name as when you created the partnership.  
Ensure your PIM program and e-mail program (Microsoft Outlook or  
Microsoft® Exchange) are running.  
If you receive an error message on your HP Jornada that states that an  
information type needs attention, or if unresolved items are reported after  
synchronization, you need to synchronize directly with your desktop PC using  
a serial cable, cradle, or infrared connection.  
Browsing your HP Jornada from your  
desktop  
While your HP Jornada is connected to a desktop PC, you can use ActiveSync  
to browse the contents of your HP Jornada from your desktop PC. In the  
ActiveSync window on your desktop PC, click Explore on the File menu. The  
contents of your HP Jornada are displayed in the Mobile Device window.  
You can also browse the contents of your HP Jornada from Windows Explorer  
by double-clicking the Mobile Device icon in My Computer or in the drop-down  
list of available drives.  
While you browse, you can cut, paste, and copy files between folders on your  
HP Jornada or transfer files between your HP Jornada and desktop PC simply  
by dragging the file icons between folders.  
You cannot open documents or start programs stored on your HP Jornada by  
double-clicking their icons in the Mobile Device window on your desktop PC.  
Double-clicking an icon displays the properties for that file.  
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Chapter 3 | Connecting to your desktop PC | 37  
Transferring files between your  
HP Jornada  
and your desktop PC  
You can copy files between your HP Jornada and desktop PC by dragging  
icons to or from the Mobile Device window or by using the Cut, Copy, and  
Paste commands on the Edit menu.  
Files created on your desktop PC may need to be converted before you can  
use them on your HP Jornada, and files created on your HP Jornada may  
need to be converted before you can use them on your desktop PC. By  
default, ActiveSync automatically converts files to the appropriate type;  
however, you can choose not to convert files, or you can choose to specify the  
conversions for each type of file by changing options in ActiveSync.  
To set file conversion options  
1. Start ActiveSync on your desktop PC.  
2. On the Tools menu, click Options.  
3. On the Rules tab, click Conversion Settings.  
4. To turn off automatic conversion, clear the Convert files when  
synchronized, copied, or moved check box.  
Backing up and restoring data  
To prevent loss of data, you should back up your HP Jornada frequently. You  
can back up your HP Jornada in two ways:  
Use ActiveSync to back up all data to your desktop PC.  
Use the HP backup application to back up all data or only your Contacts,  
Calendar, and Tasks databases (PIM data) to a CompactFlash card or to  
internal memory.  
Backup files are not password protected, even if you have set a password for  
your HP Jornada. If you store sensitive information on your HP Jornada,  
protect the backup file as you would any other file that contains sensitive  
information.  
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38 | HP Jornada 540 Series Users Guide  
Backing up data with ActiveSync  
When you back up your HP Jornada using Microsoft ActiveSync, the backup  
file contains all the files, databases, PIM information, and RAM-based  
programs on your Pocket PC. The backup file is stored on your desktop PC.  
If you have established a partnership between your HP Jornada and desktop  
PC, you can set ActiveSync to back up data automatically each time you  
connect. You can also back up your HP Jornada manually any time you want.  
ActiveSync lets you decide whether to back up all information each time, or  
only new and updated information.  
To back up data with ActiveSync  
1. Connect your HP Jornada to your desktop PC.  
2. In the ActiveSync window on your desktop PC, on the Tools menu,  
click Backup/Restore, and then click the Backup tab.  
3. Select either Full Backup (to back up all information every time) or  
Incremental Backup (to backup only new or updated information).  
4. Click Change to change the name of your backup file or to specify a  
location for your backup file.  
5. Click Back Up Now.  
Backing up data with HP backup  
The HP backup application gives you added flexibility in backing up your  
valuable data. With HP backup, you can back up all data or back up only your  
Calendar, Contacts, and Tasks databases (PIM databases). You can save the  
backup file to internal memory or to a CompactFlash card, so you can  
safeguard your data even while you are traveling or away from your desktop  
PC.  
Backing up data to a file stored on your HP Jornada will not preserve your  
data if your Pocket PC loses power or if you restore your HP Jornada to the  
factory default settings. To ensure the safety of your data, it is recommended  
that you back up to a CompactFlash card or to your desktop PC.  
To back up data using HP backup  
1. Use HP task switcher to close all running applications. (In the Today  
screen, tap the HP task switcher icon, and then tap Close Window  
and Close All on the pop-up menu.)  
2. Disconnect your HP Jornada from your desktop PC.  
3. On the Start menu on your HP Jornada, tap Settings.  
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Chapter 3 | Connecting to your desktop PC | 39  
4. Tap the System tab, and then tap HP backup.  
5. On the Backup tab, tap Back up all data or Back up PIM  
databases.  
6. In the Name box, type a name for the backup file, and select a  
storage location from the drop-down list.  
7. Tap OK to start the backup.  
The backup file (.dbe or .dbb) is always saved in the My Documents folder. If  
you back up data to a CompactFlash card, a My Documents folder is  
automatically created.  
Restoring data  
When you use the backup file to restore information to your HP Jornada,  
information on the device is replaced with the information stored in the backup  
file. If you have created files on your HP Jornada since the last backup and do  
not want to delete these files during the restore process, move the files from  
your HP Jornada to your desktop PC before restoring information. You can  
restore data using ActiveSync or the HP backup application.  
Restoring data with ActiveSync  
Restoring data from ActiveSync replaces all information stored on your HP  
Jornada. Any data added after the backup file was created will be lost.  
To restore data with ActiveSync  
1. Connect your HP Jornada to your desktop PC.  
2. Use HP task switcher to close all running applications on your HP  
Jornada. (In the Today screen, tap the HP task switcher icon, and  
then tap Close Window and Close All on the pop-up menu.)  
3. In the ActiveSync window on your desktop PC, on the Tools menu,  
click Backup/Restore, and then click the Restore tab.  
4. Click Restore Now. Do not use your device until the restore process  
is complete.  
5. Disconnect the sync cable or remove your HP Jornada from the  
cradle, remove the CompactFlash card (if installed), and reset your  
HP Jornada. See the Resetting your HP Jornada section in  
chapter 9.  
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40 | HP Jornada 540 Series Users Guide  
Restoring incremental backups  
If you have made incremental backups, you must restore each backup file  
individually, starting with the original (full) backup and progressing in sequence  
from the oldest to the most recent.  
To select the backup file you want to restore, you must connect your HP  
Jornada to your desktop PC as a guest. If you have already established a  
partnership, you must delete the partnership on the desktop PC. (In  
ActiveSync, on the File menu, click Delete Partnership.)  
Restoring data with HP backup  
Use the HP backup application to replace all data on your Pocket PC or only  
data in your Contacts, Calendar, and Tasks databases (PIM databases) with  
data from an existing backup file.  
Depending on the type of backup file, the restore operation replaces all  
information stored in your PIM databases or all data stored on your Pocket  
PC. Any data added after the backup file was created will be lost.  
To restore data with HP backup  
1. Use HP task switcher to close all running applications. (In the Today  
screen, tap the HP task switcher icon, and then tap Close Window  
and Close All on the pop-up menu.)  
2. Disconnect your HP Jornada from your desktop PC.  
3. Start HP backup on your HP Jornada.  
4. On the Restore tab, tap Restore all data or Restore PIM  
databases.  
5. In the file list, tap the name of a backup file to restore from.  
6. Remove the CompactFlash card (if installed), and reset your HP  
Jornada. See the Resetting your HP Jornada section in chapter 9.  
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| 41  
4 | Connecting to the  
Internet  
or to a network  
In addition to connecting your HP Jornada to your desktop PC partner, you  
may want to connect to remote computers, so you can access e-mail, browse  
the Internet, or retrieve files from a corporate network, whether you are at  
home or on the road. This chapter describes:  
The several methods you can use to connect your HP Jornada to a  
modem, cellular phone, or network.  
The process of configuring your HP Jornada to connect to an Internet  
service provider (ISP) or network.  
Browsing the Web (or a corporate intranet) from your HP Jornada using  
Microsoft Internet Explorer and Mobile Channels.  
Sending and receiving e-mail messages with your HP Jornada.  
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42 | HP Jornada 540 Series Users Guide  
Infrared  
Modem  
Infrared Equipped  
Mobile Phone  
Network  
Interface Card  
CompactFlash  
Connectivity Kit  
CompactFlash  
Modem  
Connecting your HP Jornada  
Your HP Jornada gives you several options for connecting to a remote  
computer. You can use an optional CompactFlash card modem, an infrared  
modem, or a mobile phone. Each of these methods requires purchase of a  
modem or adapter as an optional accessory. For more information about  
compatible modems and accessories, visit the HP Jornada Web site at  
www.hp.com/jornada.  
Connecting with a CompactFlash card  
Your HP Jornada Pocket PC supports a variety of CompactFlash card  
modems and network interface cards (NICs). Whether you use a Compact-  
Flash modem or CompactFlash NIC, the card must be a Type I CompactFlash  
card. For a list of compatible CompactFlash cards, go to the HP Jornada  
accessories page at www.hp.com/jornada.  
Many NICs also require that you install a software driver. The card manu-  
facturer must provide a software driver for the HP Jornada Pocket PC. Follow  
the card manufacturers instructions for installing the card and configuring the  
driver for use with your HP Jornada.  
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Chapter 4 | Connecting to the Internet | 43  
The driver for the Socket Low Power Ethernet CF+ card NIC is pre-installed on  
your HP Jornada.  
After you have installed and configured the card, the make and model of the  
card will appear in the list of modems or the list of network adapters when you  
create a new connection (see the Creating an ISP or network connection  
section in this chapter).  
When you are ready to connect, connect the CompactFlash card to an analog  
telephone line or a network connection using the appropriate cable. Follow the  
card manufacturers instructions to attach the cable to the port on the card.  
Do not connect a CompactFlash modem to a digital telephone line unless it is  
specifically designed for use with a digital line.  
CompactFlash card slot  
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44 | HP Jornada 540 Series Users Guide  
Connecting with an infrared modem  
You can also use the infrared port on your HP Jornada to connect to the  
Internet or a remote computer via an IrDA-compatible infrared modem. When  
you create a new dial-up connection, select Generic IrDA modem from the  
modem list. Connect the modem to a phone line according to the manu-  
facturers instructions, and align the infrared port on your HP Jornada with the  
infrared port on the modem before dialing the call.  
Connecting with a mobile phone  
If your mobile phone service supports remote data connection, you can use  
the mobile phone to connect your HP Jornada to the Internet or to a remote  
computer. Depending on the make and model of your mobile phone, you can  
connect your Pocket PC to the mobile phone using either a CompactFlash  
card interface or the infrared port.  
CompactFlash connectivity kit  
You may be able to obtain a Type I CompactFlash connectivity kit from the  
manufacturer of your phone, or from a third-party manufacturer. In either case,  
the kit must be designed to work with the specific model of your phone, and  
the manufacturer must provide a driver for use with the HP Jornada Pocket  
PC.  
After you have installed and configured the card, the make and model of the  
card will appear in the list of modems or the list of network adapters when you  
create a new connection (see the Creating an ISP or network connection  
section in this chapter).  
Via infrared  
If your mobile phone has a built-in IrDA-compatible infrared port (or if an  
optional infrared connectivity kit is available for your phone), you can use the  
infrared port on your HP Jornada to connect. When you create a new dial-up  
connection, select Generic IrDA modem from the modem list. Align the  
infrared port on your HP Jornada with the infrared port on the mobile phone  
before dialing the call. For detailed instructions on how to establish a wireless  
connection using a mobile phone, check the HP Jornada Web site at  
www.hp.com/jornada.  
Creating an ISP or network connection  
To connect to a network or the Internet, you need an account with an Internet  
service provider (ISP), an account on your corporate network, or access  
permission to dial in to a specific computer.  
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Chapter 4 | Connecting to the Internet | 45  
For each account, you will need a user name and password provided by the  
ISP or account administrator. If you are connecting to a commercial ISP, you  
will also need to know the dialup telephone number and IP and DNS  
addresses (if required).  
If you plan to use the account to send or receive e-mail messages directly  
from your HP Jornada, you must also obtain the following information from  
your ISP or account administrator:  
A user name and password for your e-mail account. (These may be  
different than the user name and password you use to connect.)  
The name of the POP3 or IMAP4 server (for incoming messages).  
The name of the SMTP server (for outgoing messages).  
Before you can use a modem to connect to an ISP or to dial in to a specific  
desktop PC, you must create a connection for that service on your HP  
Jornada. If you use an NIC to connect to a corporate network, you must  
configure your network connection. Your HP Jornada will recognize the  
connection once you attach the network cable to the NIC.  
To create a dialup connection (to an ISP or a specific  
PC)  
1. Install a modem or NIC. For more information, see the Connecting  
your HP Jornada section in this chapter.  
2. On the Start menu, tap Settings, and then tap the Connections tab.  
3. Tap the Modem icon.  
4. Tap New Connection.  
5. Enter a name for the connection. The name can be anything you  
want, but it should describe the connection, for example, corporate  
dialup.”  
6. Select the make and model of your modem from the list. If your  
modem is not listed, it may be installed incorrectly. Refer to the  
manufacturers instructions to be sure.  
7. Select the baud rate. The selected rate must be supported by both  
your modem and the ISP or network computer you will connect to. If  
you are not sure about rate, contact your account administrator.  
8. If your ISP or account administrator provided specific settings, such  
as IP addresses, DNS addresses, or parity or flow control; or if your  
connection uses SLIP, tap Advanced, and enter this information on  
the appropriate tab.  
9. Tap Next, and then enter the telephone number you dial to connect  
to your ISP or network computer.  
10. Tap Next, and then set dialing options.  
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46 | HP Jornada 540 Series Users Guide  
11. Tap Finish.  
12. On the Dialing tab, select your dialing location and set any  
necessary options or dialing patterns. (For a description of dialing  
strings and dialing options, see online Help on your HP Jornada.)  
To establish a connection, follow the procedure To connect to an ISP or  
desktop PC below.  
To configure a network connection  
1. On the Start menu, tap Settings, and then tap the Connections tab.  
2. Tap the Network icon.  
3. On the Adapters tab, select the name of your CompactFlash card  
NIC in the list of installed adapters.  
4. If your ISP or account administrator provided specific settings, such  
as IP addresses or DNS addresses, enter this information on the  
appropriate tab, and then tap OK.  
5. On the Identification tab, enter your user name, password, and the  
domain (if required).  
To connect to an ISP or desktop PC  
1. On the Start menu, tap Programs, and then tap the Connections  
icon.  
2. Tap the icon for the connection. All connections you have created  
should appear as icons in the Connections folder.  
3. Type your user name, password, and domain (if required).  
4. Select a dialing location. Tap Dialing Options to confirm or change  
settings for the selected location or to create a new location.  
5. In the Dialing Options dialog box, tap Dialing Patterns to make any  
necessary changes to the dialing pattern for this call. For an  
explanation of dialing patterns, see online Help on your HP Jornada.  
6. Tap OK to close the Dialing Options dialog box.  
7. Tap Connect.  
8. In the Connect To dialog box, confirm that the proper phone number  
is displayed. If the phone number is not displayed correctly, adjust  
the settings in Dialing Options and/or Dialing Patterns.  
After you have set up an e-mail service, you can also connect to your e-mail  
server from within Inbox. Select the appropriate service on the Services  
menu, and then tap the Connect button (or tap Connect on the Services  
menu). For more information, see the section Sending and receiving e-mail  
messages in this chapter.  
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Chapter 4 | Connecting to the Internet | 47  
Browsing the Web (or a corporate  
intranet)  
Once you are connected, you can browse the Internet or a corporate intranet  
using Microsoft® Pocket Internet Explorer, and you can download mobile  
channels for offline viewing on your HP Jornada.  
Microsoft Pocket Internet Explorer  
You can use Microsoft Pocket Internet Explorer to browse mobile favorites and  
channels that you have downloaded to your HP Jornada without connecting to  
the Internet. Or, you can connect to the Internet (or a corporate network) to  
browse the Web or a corporate intranet.  
The Pocket Internet Explorer home page  
To browse the Web  
1. On the Start menu, tap Internet Explorer.  
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48 | HP Jornada 540 Series Users Guide  
2. Connect your HP Jornada to a modem or network. (See the  
Connecting your HP Jornada section in this chapter.)  
3. On the Tools menu, tap Options, and then tap the Connections tab.  
4. On the Connections tab, select a connection from the Type list.  
5. If your ISP requires you to connect to a proxy server, select the Use  
proxy server check box, and then enter the address of the proxy  
server. For more information, consult your account administrator.  
6. Tap OK to return to Internet Explorer, and then on the Tools menu,  
tap Connect.  
7. On the View menu, tap Address Bar, and then type an URL.  
or–  
Tap  
, and then tap the favorite you want to view.  
8. To close the connection, tap Tools and then Disconnect.  
You can have Pocket Internet Explorer automatically connect to the Internet  
when you attempt to access a page that is not stored on your HP Jornada. On  
the Tools menu, tap Options, and then tap the Connections tab. Select a  
connection, and the select the Access remote content automatically check  
box.  
Channel content  
Channels are Web sites designed specifically for offline viewing on a Pocket  
PC. You can subscribe to two types of channels at no fee: AvantGo Channels  
and Mobile Channels provided by Microsoft partners.  
AvantGo Channels  
AvantGo is a free interactive service that gives you access to personalized  
content and thousands of popular Web sites. Unlike Mobile Channels, you can  
subscribe to AvantGo Channels directly from your HP Jornada. AvantGo  
Channels are downloaded to your HP Jornada when you synchronize with  
your desktop PC or when you connect to the Internet. For more information,  
visit http:\\avantgo.com\help.  
To sign up for AvantGo  
1. In ActiveSync on your desktop PC, on the Tools menu, click  
Options, and then select the AvantGo information type.  
2. In Pocket Internet Explorer on your HP Jornada, tap  
your list of favorites.  
to display  
3. Tap the AvantGo Channels link.  
4. Tap Activating AvantGo.  
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Chapter 4 | Connecting to the Internet | 49  
5. Follow the directions on your screen. You will need to synchronize  
your HP Jornada with your desktop PC, and then tap the My  
Channels button to complete AvantGo setup.  
When synchronization is complete, tap the AvantGo Channels link in your list  
of favorites to see a few of the most popular channels. To add or delete  
channels, tap the Add or Delete link.  
You can change settings for your AvantGo server or add a specific server for  
AvantGo channels. On the Start menu, tap Settings, and then on the  
Connections tab, tap the AvantGo Connect icon.  
Mobile channels  
Mobile channels are sites you subscribe to on your desktop PC. They are  
stored in the Channels subfolder in the Mobile Favorites folder of your  
Microsoft Internet Explorer folder and are downloaded to your HP Jornada  
during synchronization. To see a list of mobile channels you can subscribe to  
at no fee, visit the Windows CE Mobile Channel List Web page at  
www.microsoft.com/windowsce/channels.  
While a channel Web page is displayed, click the Add Mobile Channel button,  
and then select Make available offline to download the channel to your  
desktop PC. The mobile channel will be transferred to your device the next  
time you synchronize.  
To view channels  
1. Tap  
to display your list of favorites.  
2. Tap the channel you want to view.  
Internet Explorer displays the page that was downloaded the last time you  
synchronized with your desktop PC. If the page is not stored on your HP  
Jornada, the favorite will be dimmed, and you must synchronize with your  
desktop PC or connect to the Internet before you can view the page.  
Mobile favorites  
When you install ActiveSync, a subfolder called Mobile Favorites is created in  
the Favorites folder on your desktop PC. You can synchronize the favorites in  
this subfolder with the favorites on your HP Jornada. Unless you mark the  
favorite link as a mobile favorite, only the link will be downloaded to your  
device, and you will need to connect to your ISP or network to view the  
content.  
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50 | HP Jornada 540 Series Users Guide  
If you use Microsoft Internet Explorer 5 on your desktop PC, you can mark a  
link as a mobile favorite, and then download your mobile favorites to your HP  
Jornada. This enables you to view Web pages while you are disconnected  
from your ISP and desktop PC. Use the Internet Explorer 5 plug-in installed  
with ActiveSync to create mobile favorites quickly.  
To create a mobile favorite  
1. In Internet Explorer 5 on your desktop PC, click Tools and then  
Create Mobile Favorite.  
2. To change the link name, type a new name in the Name box.  
3. If you want to update the page on a regular basis, select an update  
schedule from the Update list.  
4. Click OK. Internet Explorer downloads the latest version of the Web  
page to your desktop PC.  
5. If you want to download the pages that are linked to the mobile  
favorite you just created, in Internet Explorer on the desktop PC,  
right-click the mobile favorite and then click Properties. On the  
Download tab, specify the level of links you want to download.  
6. Synchronize your device and desktop PC. Mobile favorites that are  
stored in the Mobile Favorites folder in Internet Explorer 5 are  
downloaded to your device.  
If you do not specify an update schedule in step 3, you must manually update  
the information on your HP Jornada. Before you synchronize, in Internet  
Explorer on your desktop PC, click Tools and then Synchronize. Check the  
last time content was downloaded, and manually download content if needed.  
You can add a button to the Internet Explorer toolbar for creating mobile  
favorites. In Internet Explorer 5 on your desktop PC, click View, Toolbars, and  
then Customize.  
To view mobile favorites  
1. Tap  
to display your list of favorites.  
2. Tap the mobile favorite you want to view.  
Youll see the page that was downloaded the last time you  
synchronized with your desktop PC. If the page is not on your device,  
the favorite will be dimmed, and you will need to synchronize with  
your desktop PC or connect to the Internet to view the page.  
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Chapter 4 | Connecting to the Internet | 51  
Mobile favorites  
Conserving memory  
Mobile favorites can use a lot of storage memory on your HP Jornada. Follow  
these tips to minimize the amount of memory used:  
Turn off pictures and sounds or stop some mobile favorites from being  
downloaded to your HP Jornada. In ActiveSync on your desktop PC, on  
the Tools menu, click Options, select the Favorites information type, and  
then click Settings. For more information, see ActiveSync Help.  
Limit the number of downloaded linked pages. In Internet Explorer on the  
desktop PC, right-click the mobile favorite you want to change, and then  
click Properties. On the Download tab, specify 0 or 1 for the number of  
linked pages you want to download.  
Sending and receiving e-mail  
Your HP Jornada includes Inbox, a full-featured e-mail program that is part of  
Microsoft Pocket Outlook. You can use Inbox to send and receive e-mail  
messages either by synchronizing messages with Microsoft Exchange or  
Microsoft Outlook on your desktop PC, or by connecting directly to an e-mail  
server through an Internet service provider (ISP) or a network.  
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52 | HP Jornada 540 Series Users Guide  
Sending and receiving messages via your  
desktop PC  
You can send and receive messages on your HP Jornada via the e-mail  
service on your desktop PC by synchronizing your Inbox. When you enable  
Inbox synchronization in ActiveSync options, messages are transferred from  
the Inbox and Outbox on your HP Jornada to the corresponding folders on  
your desktop PC each time you synchronize.  
To enable inbox synchronization  
1. In ActiveSync on your desktop PC, on the Tools menu, click  
Options, and then select the Inbox information type.  
When you synchronize:  
E-mail messages in the Inbox folder of desktop versions of Microsoft  
Exchange or Outlook are copied to the Inbox folder on your HP Jornada.  
The e-mail messages on the two computers are linked, so when you  
delete an e-mail message on your HP Jornada, it will be deleted from your  
desktop PC the next time you synchronize.  
E-mail messages in the Outbox folder on your device are transferred to  
the Outbox in Microsoft Exchange or Outlook on your desktop PC. The  
messages are sent the next time you send mail from your desktop PC.  
You can only synchronize e-mail messages with a single desktop PC. If you  
have established partnerships between your HP Jornada and two desktop  
PCs, you can synchronize your Inbox with only one of them.  
Sending and receiving messages with Inbox  
If you have an e-mail account with an ISP or on a corporate network, you can  
connect to the e-mail server for that account with a modem or network card,  
and then use Inbox to send and receive e-mail messages directly.  
When you connect to the e-mail server, new messages are downloaded to the  
Inbox folder on your HP Jornada, messages in your Outbox folder are sent,  
and messages that have been deleted on the e-mail server are deleted from  
the Inbox folder.  
Messages that you receive directly from an e-mail server (rather than from  
your desktop PC) remain linked to the e-mail server. If you delete a message  
on your HP Jornada, the message will be deleted from the e-mail server the  
next time you connect.  
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Chapter 4 | Connecting to the Internet | 53  
You can work with e-mail messages online or offline. When working online,  
you read and respond to messages while connected to the e-mail server.  
Messages are sent as soon as you tap Send, which saves space on your  
device.  
When working offline, you can disconnect from the e-mail server, review the  
message headers or messages that you downloaded, and then decide which  
messages to download completely. The next time you connect, Inbox  
downloads the complete messages you have marked for retrieval and sends  
the messages you have composed. Working offline reduces the time you are  
connected and can save money, especially if you are dialing long distance.  
To retrieve messages from an e-mail account, you must set up a service for  
that account. The service includes your account information, message delivery  
options, and a link to a dial-up or network connection.  
To create an e-mail service  
1. On the Start menu, tap Programs, and then tap the Inbox icon.  
2. On the Services menu, tap New Service.  
3. Select a service type (IMAP4 or POP3) and type a name for the  
service. The name can be anything you choose. If you are not sure  
what type of service is associated with your account, consult your  
account administrator. Tap Next.  
4. If you connect to your mail server using a modem, select a dial-up  
connection from the drop-down list.  
or–  
If you connect to your mail server over a network connection, select  
Network Connection from the drop-down list.  
or–  
Select Create new connection to create a new dial-up connection  
for this service. For more information on creating a dial-up  
connection, see the section Creating an ISP or network connection  
in this chapter.  
5. Type the name of your e-mail server, your e-mail user ID, and your  
password.  
6. Enter the domain (if required for Windows NT networking), the  
address of your outgoing (SMTP) mail server, and the return address  
for replies to your messages. Tap Next.  
7. Set message delivery options for your service, and then tap Finish.  
To connect to your e-mail server from within Inbox, select the appropriate  
service on the Services menu, and then tap the Connect button (or tap  
Connect on the Services menu).  
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54 | HP Jornada 540 Series Users Guide  
Working with messages on your HP Jornada  
Using the message list  
Messages you receive are displayed in the message list. By default, the most  
recently received messages appear first in the list. Unread messages are  
displayed in bold.  
The Inbox message list  
To read a message  
1. In the message list, tap the icon of the message you want to read.  
To reply to or forward the message, tap  
.
To read the next message, tap the down arrow on the Command  
bar.  
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Chapter 4 | Connecting to the Internet | 55  
To delete a message, tap  
. If your messages are still linked to  
messages on your e-mail server or desktop PC, they will be  
stored in the Deleted (local) folder. If your messages were  
downloaded directly from an e-mail server, they will be deleted  
from both your HP Jornada and the e-mail server.  
The Read Message Command bar  
By default, Inbox downloads only the first 100 lines of each new message  
when you connect to your e-mail server or synchronize with your desktop PC.  
No e-mail attachments are downloaded. The original messages remain on the  
e-mail server or your desktop PC. If you want to read the full message with  
attachments, you must mark the message in Inbox, and then connect to the  
mail server or synchronize again.  
To mark a message for retrieval  
1. In the message list, tap and hold the message you want to retrieve.  
2. On the pop-up menu, tap Get Full Copy.  
You specify your downloading preferences when you set up the service or  
select your synchronization options. You can change them at any time:  
Change options for Inbox synchronization using ActiveSync options. For  
more information, see ActiveSync Help.  
Change options for direct e-mail server connections in Inbox on your HP  
Jornada. On the Tools menu, tap Options. On the Services tab, tap the  
service you want to change.  
Composing e-mail messages  
To compose an e-mail message  
1. Tap New.  
2. In the To box, enter an e-mail address or select a name from the  
Contact list by tapping the Address Book button on the Command  
bar.  
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56 | HP Jornada 540 Series Users Guide  
3. Compose your message.  
4. To attach a file, tap the attachment icon.  
When you send a file as an attachment, be sure the message recipient can  
read the type of file you are sending. If the recipient does not have a Windows  
Pocket PC, be sure you save the file in an alternate format.  
5. Tap Send when you have finished the message.  
The message is placed in the Outbox folder on your device and will be  
delivered the next time you connect to your e-mail server or synchronize  
messages with your desktop PC.  
Managing e-mail messages and folders  
By default, messages are displayed in one of four folders for each service you  
have created: Inbox, Deleted (local), Outbox, and Sent. The Deleted (local)  
folder contains messages that have been deleted on your HP Jornada, but are  
still linked to messages on your e-mail server or desktop PC.  
If you are using IMAP4, you may see a Deleted Items folder. This folder is for  
messages deleted on the e-mail server.  
The behavior of the Deleted (local) and Sent folders depends on the options  
you have chosen. In the message list, tap Tools and then Options. On the  
Message tab, select your options.  
If you want to organize messages into additional folders, tap Tools, and then  
New Folder to create new folders. To move or copy a message to another  
folder, tap and hold the message in the message list, and then tap Move to or  
Copy to on the pop-up menu.  
Moving an e-mail message into a folder you create breaks the link between  
the messages on your HP Jornada and the copy on your desktop PC or POP3  
e-mail server. The next time you synchronize, the message may be deleted  
from the Inbox folder on the mail server or desktop PC. This prevents you  
from getting duplicate copies of an e-mail message, but it also means that you  
will no longer have access to the e-mail messages you move out of Inbox  
except from the device. If you have an e-mail account on an IMAP4 mail  
server, the folders you create and the messages you move will be duplicated  
on the e-mail server.  
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| 57  
5 | Configuring your  
HP Jornada  
This chapter details ways you can optimize your HP Jornada using Settings  
and the HP applications, and describes ways you can expand the features and  
functionality by adding programs. This chapter also offers important tips on  
safeguarding your data by managing power and memory and using the  
security settings.  
In this chapter, you will learn to:  
Manage power effectively.  
Manage the memory on your HP Jornada.  
Adjust settings for the display and sounds.  
Use security features to protect your data.  
Configure hardware buttons for games.  
Configure menus for easy access to programs and documents.  
Add or remove programs.  
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58 | HP Jornada 540 Series Users Guide  
Managing power  
Because the data and files you save on your HP Jornada are stored in RAM,  
maintaining a continuous power supply to the HP Jornada at all times is  
extremely important. If your HP Jornada runs out of power, all information you  
have entered is lost. Although the Windows for Pocket PC operating system  
and programs cannot be erased, any custom settings and programs you have  
added are erased if you lose power.  
Under typical usage conditions, your HP Jornada should operate for  
approximately 8 hours between charges. Some functions, such as listening to  
music or using CompactFlash cards, use considerable power and may reduce  
this time significantly.  
You should respond as soon as possible when your HP Jornada displays a  
dialog box warning of low power. If you turn off the device, your HP Jornada  
will retain data for up to 7 days. If you continue to use your HP Jornada until  
power reaches a critical low condition, a Battery very lowmessage appears,  
and the device shuts down automatically. You will be unable to use your  
Pocket PC until you connect to external power for charging. Data will be  
retained for 5 days.  
Because your HP Jornada is charged automatically whenever it is connected  
to AC power, simply connect the HP Jornada to AC power to recharge when  
the power is low. While your HP Jornada is connected to AC power, the  
Notification button/LED indicates the charging status:  
Amber indicates that the battery is charging (connected to AC power).  
Green indicates that the battery is fully charged.  
To check the remaining power  
1. On the Start menu, tap HP settings. The remaining power is  
displayed on a status bar at the bottom of the Settings tab.  
Under certain conditions, the power status icon is displayed on the Command  
bar in the Today screen. Simply tap the power status icon to open the Power  
control panel.  
Follow these tips to ensure the longest use of your HP Jornada between  
charges:  
Use the Power control panel to set your HP Jornada to turn off after a  
short period of inactivity.  
Use the Backlight control panel to set the backlight to dim after a short  
period of inactivity.  
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Chapter 5 | Configuring your HP Jornada | 59  
Use HP settings to change the display mode to 8-bit color.  
If you are playing music or using other functions that do not require the  
display, turn off the display by pressing and holding the Notification  
button/LED. (Turn on the display by pressing the Notification button/LED  
again.)  
Managing memory  
The memory on your HP Jornada is allocated between storage memory and  
program memory. Windows for Pocket PC automatically manages the  
allocation between storage and program memory; however, in some  
situations, such as when memory is low, it may not be able to automatically  
adjust the allocation. If you receive a message stating that storage or program  
memory is unavailable, try the following solutions.  
Increasing storage memory  
You can try any or all of these solutions to increase storage memory:  
Buy an optional CompactFlash memory card, and move files from internal  
memory to the card. (For more information on CompactFlash cards, see  
the CompactFlash cards section in chapter 8.)  
Delete unnecessary files.  
Remove Web pages stored for offline viewing in Internet Explorer folders.  
Remove programs you no longer use. See the Adding or removing  
programs section in this chapter.  
Clear program memory. See the following section, Increasing program  
memory.  
Increasing program memory  
You can try any or all of these solutions to increase program memory:  
Use HP task switcher or the Memory control panel to stop programs you  
are not currently using. In most cases, programs automatically stop to free  
needed memory. However, in some situations, such as when a dialog box  
is waiting for a response, the program may not be able to stop  
automatically.  
Clear storage memory as described in the preceding section. This will free  
some storage memory so that it can be re-allocated as program memory.  
Disconnect the sync cable or remove your HP Jornada from the cradle,  
remove the CompactFlash card (if installed), and reset your HP Jornada.  
See the Resetting your HP Jornada section in chapter 9.  
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To use the Memory control panel to stop programs  
1. Open the Memory control panel, and then tap the Running  
Programs tab to check the state of your active programs.  
2. To stop a running program, select a program in the list, and then tap  
Stop.  
To use HP task switcher to stop programs  
1. In the Today screen, tap the HP task switcher icon.  
2. On the pop-up menu, tap Close Window and then tap Close All.  
Adjusting settings  
Use the HP settings application to quickly change settings such as screen  
brightness and contrast and speaker volume, to display system information  
such as memory status and remaining power, and to change display, button,  
and power driver settings.  
To start HP settings  
1. On the Start menu, tap HP settings.  
or–  
Press and hold the HP home menu hot key.  
The Settings tab  
On the Settings tab you can adjust the screen brightness and contrast, adjust  
the speaker volume to suit your work environment, and check the remaining  
power. You can also mute the speaker by selecting the speaker mute check  
box.  
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Chapter 5 | Configuring your HP Jornada | 61  
HP settings  
To change the speaker volume settings, you can quickly switch to the Sounds  
& Reminders control panel by tapping the Speaker button.  
Save your preferred settings to any of the four profiles. Select the profile you  
want to change, and then adjust the sliders to fine-tune the settings.  
The remaining power is displayed on a status bar at the bottom of the  
Settings tab. To switch to the Power control panel, tap the battery icon next to  
the power status bar.  
The Memory tab  
The Memory tab displays total and available (free) Storage, Program, and  
Storage Card memory. For information on allocating memory between storage  
and programs, see the Managing memory section in this chapter.  
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62 | HP Jornada 540 Series Users Guide  
The Preferences tab  
Use the Preferences tab to select the display mode, and customize button  
settings and certain power options.  
To prevent inadvertently turning on your Pocket PC, you can disable the  
Record button and the HP hot keys. On the Preferences tab, select the  
Disable record button and/or the Disable HP hot keys check boxes.  
You can set your Pocket PC to turn on whenever you tap the touch screen. On  
the Preferences tab, select the Tap screen to power on check box.  
Security  
This section provides some tips to safeguard your HP Jornada and the data it  
holds from theft or loss. You can set a password to protect your data and keep  
a record of when someone tries to access data on your HP Jornada.  
Setting a password  
Use the HP security application to prevent unauthorized access to your HP  
Jornada and the data it holds. You can set a password to protect your data,  
set a reminder password, and keep a record of when anyone attempts to  
access data on your HP Jornada.  
If you enable password protection, you must enter your password each time  
you turn on your Pocket PC. Or, you can set a short delay, so you do not need  
to re-enter your password if you turn on your HP Jornada within a short period  
of time. The delay feature can be convenient if you frequently turn your HP  
Jornada on and off to conserve power.  
To set a primary password  
1. On the Start menu, tap Settings, and then on the Personal tab, tap  
the HP security icon.  
2. On the Primary tab, enter a four-digit password by tapping the on-  
screen keypad.  
3. Select the Enable password protection check box.  
If you forget your password, you must restore your HP Jornada to the factory  
default settings, erasing all data you have stored on your HP Jornada. For  
more information, see the Resetting your HP Jornada section, in chapter 9.  
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Chapter 5 | Configuring your HP Jornada | 63  
To create and enable a reminder password  
1. On the Start menu, tap Settings, and then on the Personal tab, tap  
the HP security icon.  
2. On the Reminder tab, use the input panel to enter a question phrase  
in the Question box.  
3. Enter the Answer to your reminder password Question. The  
"answer" is your reminder password.  
4. Select the Enable reminder password check box.  
5. In the Prompt after box, enter the number of times you want to try  
your primary password before HP security prompts you with the  
question for your reminder password.  
When you tap OK, your changes are saved and password protection is  
enabled. You must enter the password each time you start your HP Jornada,  
and each time you open the HP security application.  
To set a password delay  
1. Set your primary password.  
2. Select the Delay activation after suspend for check box.  
3. Using the input panel, enter a number of minutes for the delay.  
To clear your password  
1. On the Primary tab, tap CLR on the numeric keypad.  
Creating a security log  
You can also use the HP security application to record all attempts to access  
your HP Jornada, and any attempts to modify the password settings. You can  
view the log on your HP Jornada or export it as a file to save or edit on your  
desktop PC.  
To enable security logging  
1. On the Log tab, select the Enable logging check box.  
Entries appear in the table on the Log tab.  
To clear all entries, tap Clear Log.  
To export the log to a file, tap Export Log.  
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64 | HP Jornada 540 Series Users Guide  
Adding owner information  
If you lose your HP Jornada, owner information can provide an easy way for  
someone to identify you as the owner and to return your Pocket PC. Use the  
Owner Information control panel to enter or update this information.  
To add or change owner information  
1. On the Start menu, tap Settings, and then tap the Owner Information  
icon.  
2. On the Identification tab, enter, your name, address, and/or other  
information.  
3. On the Notes tab, type any other information you want displayed (for  
example, a temporary address, or to offer a reward for the safe return  
of your HP Jornada).  
To display your owner information each time you turn on your HP Jornada,  
select the Show information when device is turned on check box.  
Configuring hardware buttons  
You can configure the hardware buttons on your HP Jornada to suit the way  
you work. Individual buttons can be assigned to different programs using the  
Buttons control panel, and the HP game buttons application enables you to  
create hardware profiles for specific games.  
The Buttons control panel  
Use the Buttons control panel to assign any of the HP Jornada hardware  
buttonsthe HP hot keys and the Record buttonto any program. You can  
also customize the Action button to control the speed at which you scroll  
through documents.  
To assign a program to a hardware button  
1. On the Start menu, tap Settings, and then tap the Buttons icon.  
2. On the Program Buttons tab, select a button from the list.  
3. In the Button assignment list, select the program to assign to the  
button.  
To control the scroll speed  
1. On the Start menu, tap Settings, and then tap the Buttons icon.  
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Chapter 5 | Configuring your HP Jornada | 65  
2. On the Up/Down Control tab, move the sliders to set the repeat rate  
and the delay before repeat.  
HP game buttons  
The HP game buttons application makes it easier to enjoy your favorite games  
on your HP Jornada. Use HP game buttons to assign game actions to the  
hardware buttons of your Pocket PC.  
To start HP game buttons  
1. On the Start menu, tap Settings.  
2. Tap the System tab, and then tap the HP game buttons icon.  
3. Select the Enable mapping check box to activate the gaming  
buttons.  
4. In the drop-down list, select a game profile to use or modify, or create  
a new game profile.  
To make it easy to enable or disable the game buttons, select the Show  
status icon check box. The HP game buttons status icon will appear in the  
Command bar of the Today screen. Simply tap the status icon to enable or  
disable the gaming buttons.  
Creating a game profile  
You can create a different profile for each of your favorite games by assigning  
the hardware buttons on your Pocket PC to the actions associated with each  
game.  
To create a game profile  
1. Start the HP game buttons application.  
2. Tap the drop-down list of game profiles. The Input panel appears.  
3. Using the Input panel, enter a name for the profile.  
4. In the settings list, select an action, and then press the hardware  
button you want to assign to the action.  
5. Repeat step 4 until you have assigned all the important game actions  
to hardware buttons.  
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66 | HP Jornada 540 Series Users Guide  
Configuring menus  
You can customize the menus on your device to ensure you have easy access  
to programs or documents.  
HP home menu  
Use the HP home menu application to quickly launch your favorite programs  
or open frequently used documents. You can modify each of the 21 buttons on  
the HP home menu by adding descriptions or by assigning them to the  
programs or documents you use most.  
To modify a button assignment  
1. Press the HP home menu hot key to open HP home menu. To  
display the second page of buttons, press the hot key a second time,  
or tap the HP home menu icon in the lower right corner of the HP  
home menu screen.  
2. Tap and hold the stylus on the button you want to modify.  
3. On the pop-up menu, tap Assign, Rename, or Delete.  
AssignTap Assign, and then browse to select the program or  
document you want to assign to the button.  
RenameTap Rename, and then type a description to be  
displayed under the button. The description can be up to 10  
characters long. The default description is the file name.  
DeleteTap Delete to clear the current button assignment.  
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Chapter 5 | Configuring your HP Jornada | 67  
The HP home menu screen  
Start menu  
You can also add or remove programs from the Start menu to make it easier  
to access the programs you use most.  
To add a program to the Start menu  
1. On the Start menu, tap Settings, and then tap Menus.  
2. On the Start Menu tab, select the check box for the program you  
want to add.  
The Start Menu tab displays only the programs stored in the Start Menu  
folder on your HP Jornada. If you do not see a particular program listed, use  
File Explorer to move the program to the Start Menu folder.  
New menu  
You can also add or remove programs from the New menu to make it easier to  
create documents in common programs.  
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68 | HP Jornada 540 Series Users Guide  
To add a document to the menu  
1. On the Start menu, tap Settings, and then tap Menus.  
2. On the New Menu tab, select the Turn on New button menu check  
box, and then select the document types you want to appear on the  
menu.  
Adding or removing programs  
Installing programs  
You can add even more functionality to your HP Jornada by installing  
additional software and programs. A wide variety of software is available for  
Windows for Pocket PC, ranging from custom business applications and  
system utilities to games and entertainment. Some programs are available on  
the CD-ROMs included with your HP Jornada. Other programs are available  
from software vendors or on the Web.  
The only programs that will run on your HP Jornada are those designed  
specifically to run on Windows for Pocket PC. You cannot run programs  
designed for Windows 95 or Windows NT on your HP Jornada. In addition,  
you may need a version of the program designed specifically for the SH3  
processor.  
Install software to your HP Jornada by first loading the installation files onto  
your desktop PC, and then using ActiveSync or running the Application  
Manager.  
To install programs  
1. Download the software program or installer from the Web to your  
desktop PC.  
or–  
Insert the floppy disk or compact disk into the appropriate drive on  
your desktop PC.  
2. Connect your HP Jornada to your desktop PC.  
3. If the program includes an installer program (typically named  
Setup.exe or Install.exe), double-click the installer program on the  
desktop PC. The installer program copies the necessary files to the  
HP Jornada.  
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Chapter 5 | Configuring your HP Jornada | 69  
If the program does not have an associated installer or setup program, drag  
the program file (typically an *.exe file type) to the HP Jornada icon in the  
ActiveSync window. If the No Converter Selected dialog box appears, tap  
OK to copy the file without conversion. Software installed in this way may not  
appear on the Remove Programs list, and you may have to delete the  
program manually if you wish to remove it from the HP Jornada.  
To add programs with Application Manager  
1. Connect the HP Jornada to your desktop PC, and then open the  
ActiveSync window.  
2. On the Tools menu in the ActiveSync window, click Add/Remove  
Programs.  
3. Select the check box for the program you want to add.  
Removing programs  
To free storage memory on your HP Jornada, you can remove programs you  
no longer use. Only programs you have added can be removed; that is, only  
programs that are stored in RAM. The pre-installed programsprograms  
stored in ROMcannot be removed; however, these programs do not use  
storage memory.  
To remove a program  
1. On the Start menu, tap Settings.  
2. On the System tab, tap Remove Programs.  
3. Select the program in the list, and then tap Remove.  
If the program does not appear in the list of installed programs, use File  
Explorer on your device to locate the program, tap and hold the program, and  
then tap Delete on the pop-up menu.  
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| 71  
6 | Microsoft Pocket  
Outlook  
Microsoft Pocket Outlook includes Calendar, Contacts, Tasks, Inbox, and  
Notes. You can use these programs individually or together. For example,  
e-mail addresses stored in Contacts can be used to address e-mail messages  
in Inbox.  
Using ActiveSync, you can synchronize information in Microsoft Outlook or  
Microsoft Exchange on your desktop PC with information in Pocket Outlook on  
your HP Jornada. Each time you synchronize, ActiveSync compares the  
changes you made on your device and desktop PC and updates both  
computers with the latest information. For information on using ActiveSync,  
see ActiveSync Help on your desktop PC.  
In this chapter, you will learn to:  
Schedule appointments and meetings using Calendar.  
Keep track of friends and colleagues using Contacts.  
Keep a to-do list in Tasks.  
Capture thoughts and ideas with Notes.  
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72 | HP Jornada 540 Series Users Guide  
Calendar: scheduling appointments  
and meetings  
Use Calendar to schedule appointments, including meetings and other events.  
You can check your appointments in one of several views (Agenda, Day,  
Week, Month, and Year) and easily switch views by using the View menu.  
The Day view in Calendar  
When you tap an appointment in Calendar, a summary screen of the  
information you entered is displayed. Tap the top portion of the summary  
screen to change the appointment information.  
You can customize the Calendar display, for example, changing the first day of  
the week, by tapping Options on the Tools menu.  
To create an appointment  
1. In Day or Week view, tap the desired date and time for the  
appointment.  
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Chapter 6 | Microsoft Pocket Outlook | 73  
2. Tap New.  
3. Using the Input panel, enter a description and a location for the  
appointment.  
4. If needed, tap the date and time to change them.  
5. Enter other desired information. (You may need to hide the Input  
panel to see all available fields.)  
6. To add notes, tap the Notes tab. You can enter text, draw, or create  
a recording. For more information on creating notes, see the Notes:  
capturing thoughts and ideas section later in this chapter.  
7. When you are finished, tap OK to return to the calendar.  
If you select Remind me in an appointment, your HP Jornada will remind you  
according to the options you set in the Sounds & Reminders control panel.  
Creating meeting requests  
You can use Calendar to set up meetings with users of Outlook or Pocket  
Outlook. A meeting notice is created automatically and sent either when you  
synchronize Inbox or when you connect to your e-mail server. Indicate how  
you want meeting requests sent by tapping Tools and then Options. If you  
send and receive e-mail messages through ActiveSync, select ActiveSync.  
To schedule a meeting  
1. Create an appointment.  
2. In the appointment details, hide the Input panel, and then tap  
Attendees.  
3. From the list of e-mail addresses you have entered in Contacts,  
select the meeting attendees.  
The meeting notice is created automatically and placed in the Outbox folder.  
For more information on sending and receiving meeting requests, see  
Calendar Help and Inbox Help on your HP Jornada.  
Contacts: tracking friends and  
colleagues  
Contacts maintains a list of your friends and colleagues so that you can easily  
find the information you are looking for, whether you are at home or on the  
road. Using the infrared port on your HP Jornada, you can quickly share  
Contacts information with other Windows-powered devices.  
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74 | HP Jornada 540 Series Users Guide  
The Contacts list  
When you tap a contact in the Contact list, a summary screen of the  
information you have entered is displayed.  
To change the way contacts are displayed in the list, tap Tools and then  
Options.  
To create a contact  
1. Tap New.  
2. Using the Input panel, enter a name and other contact information.  
You will need to scroll down to see all available fields.  
3. To assign the contact to a category, scroll to and then tap  
Categories. Select a category from the list. In the Contact list, you  
can display contacts by category.  
4. To add notes, tap the Notes tab. You can enter text, draw, or create  
a recording. For more information on creating notes, see the Notes:  
capturing thoughts and ideas section later in this chapter.  
5. When finished, tap OK to return to the Contact list.  
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Chapter 6 | Microsoft Pocket Outlook | 75  
Exchanging contacts with other devices  
You can exchange contacts with colleagues who have Windows-powered  
devices (such as a Pocket PC or Handheld PC) or Palm devices (such as the  
Palm III series, Palm V, and Palm VII). The PeaceMaker program enables you  
to exchange one or more selected contacts, or to send a pre-selected contact  
(for example your personal business card).  
To send a contact to another device  
1. In Contacts, tap and hold the contact you want to send.  
2. On the pop-up menu, tap the appropriate command:  
To send a card to a Windows-powered device, tap Send via  
Infrared.  
To send a card to a Palm device, tap Beam Selected, and then  
tap Send Contacts.  
3. Align the infrared port on your HP Jornada with the infrared port on  
the receiving device.  
To exchange your personal business card  
1. In Contacts, tap and hold any contact.  
2. On the pop-up menu, tap Card Exchange.  
3. If you have not designated a contact to send, tap Select Card, and  
then browse your contact list to select your own contact information.  
4. Align the infrared port on your HP Jornada with the infrared port on  
the receiving device, and then tap Send Business Card.  
Tasks: keeping a to-do list  
Use Tasks to keep track of what you have to do. In the Task list, overdue  
tasks are displayed in red. When you tap a task in the Task list, a summary  
screen of the information you entered is displayed.  
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76 | HP Jornada 540 Series Users Guide  
The Task list  
To change the way information is displayed in the list, tap Tools and then  
Options.  
To create a task  
1. Tap New.  
2. Using the Input panel, enter a description.  
3. You can enter a start date and due date or enter other information by  
first tapping the field. If the Input panel is open, you will need to hide  
it to see all available fields.  
4. To assign the task to a category, tap Categories, and then select a  
category from the list. (In the Task list, you can display tasks by  
category.)  
5. To add notes, tap the Notes tab. You can enter text, draw, or create  
a recording. For more information on creating notes, see the Notes:  
capturing thoughts and ideas section later in this chapter.  
6. When finished, tap OK to return to the Task list.  
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Chapter 6 | Microsoft Pocket Outlook | 77  
To quickly create a task with only a subject, tap Entry Bar on the Tools menu.  
Then, tap Tap here to add a new task and enter your task information.  
Notes: capturing thoughts and ideas  
Quickly capture thoughts, reminders, ideas, drawings, and phone numbers  
with Notes. You can create a written note or a recording. You can also include  
a recording within a note. If a note is open when you create the recording, it  
will be included in the note as an icon. If the note list is displayed, it will be  
created as a stand-alone recording.  
The Notes list  
To create a note  
1. Tap New.  
2. Create your note by writing, drawing, typing, and/or recording. For  
more information about using the Input panel, writing and drawing on  
the screen, and creating recordings, see the Entering information  
section in chapter 2.  
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7 | Companion  
programs  
Your HP Jornada includes Microsoft Windows for Pocket PC, as well as  
programs from other vendors. The Pocket PC software includes Microsoft  
Pocket Word, Microsoft Pocket Excel, Microsoft Money, Microsoft Windows  
Media Player for Pocket PC, and Microsoft Reader. Third-party programs  
include OmniSolve from Landware. This section provides an overview of these  
programs and enough information to get you started. For complete instructions  
on using a program, refer to online Help for that program.  
In this chapter you will learn about:  
Microsoft Pocket Word.  
Microsoft Pocket Excel.  
Microsoft Money 2000 for Pocket PC.  
Microsoft Windows Media Player for Pocket PC, MusicMatch JukeBox,  
and Windows Media Manager.  
Microsoft Reader.  
Landware OmniSolve financial calculator.  
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Microsoft Pocket Word  
Microsoft Pocket Word works with Microsoft Word on your desktop PC to give  
you easy access to copies of your documents. You can create new documents  
on your HP Jornada, or you can copy documents from your desktop PC to  
your Pocket PC. Synchronize documents between your desktop PC and your  
HP Jornada regularly so that you have the most up-to-date content in both  
locations.  
To use Pocket Word  
1. On the Start menu, tap Programs, and then tap the Pocket Word  
icon.  
2. Tap the name of a document in the file list.  
or–  
Tap New to open a blank document.  
To open a template rather than a blank document, select a template for new  
documents. On the Tools menu, tap Options, and then browse to select the  
default template. When you tap New, the template appears with appropriate  
text and formatting already provided.  
You can open only one document at a time; when you open a second  
document, you will be asked to save the first. You can save a document you  
create or edit in a variety of formats, including Pocket Word (.psw), Rich Text  
Format (.rtf), and Plain Text (.txt).  
You can enter information in Pocket Word in four modes: writing, drawing,  
typing, and recording. Use the View menu to switch between modes. Each  
mode has its own toolbar, which you can show and hide by tapping the  
Show/Hide Toolbar button on the Command bar.  
Typing Mode. Use the Input panel to enter typed text into the document  
with either the soft keyboard or the Character Recognizer. For more  
information on entering typed text, see the Entering information section  
in chapter 2.  
Writing Mode. In writing mode, use your stylus to write directly on the  
screen. Ruled lines are displayed as a guide, and the zoom magnification  
is greater than in typing mode to allow you to write more easily. For more  
information on writing and selecting writing, see the Entering information  
section in chapter 2.  
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Chapter 7 | Companion programs | 81  
Written words are converted to graphics (metafiles) when a Pocket Word  
document is converted to a Word document on your desktop PC.  
Drawing mode. In drawing mode, use your stylus to draw on the screen.  
Gridlines appear as a guide. When you lift your stylus off the screen after  
the first stroke, youll see a drawing box indicating the boundaries of the  
drawing. Every subsequent stroke within or touching the drawing box  
becomes part of the drawing. For more information on drawing and  
selecting drawings, see the Entering information section in chapter 2.  
Recording mode. Use recording mode to embed a recording into your  
document. Recordings are saved as .wav files. For more information on  
recording, see the Entering information section in chapter 2.  
Tips for working in Pocket Word  
You can change the zoom magnification by tapping View and then Zoom.  
Then select the percentage you want. Select a higher percentage to enter  
text and a lower one to see more of your document.  
If you are opening a Word document created on a desktop PC, select  
Wrap to Window on the View menu so that you can see the entire  
document.  
Microsoft Pocket Excel  
Microsoft Pocket Excel works with Microsoft Excel on your desktop PC to give  
you easy access to copies of your workbooks. You can create new workbooks  
on your device, or you can copy workbooks from your desktop PC to your  
device. Synchronize workbooks between your desktop PC and your device so  
that you have the most up-to-date content in both locations. Pocket Excel  
provides fundamental spreadsheet tools, such as formulas, functions, sorting,  
and filtering, which enable you to create simple workbooks, such as expense  
reports and mileage logs.  
To use Pocket Excel  
1. On the Start menu, tap Programs, and then tap the Pocket Excel  
icon.  
2. Tap the name of a workbook in the file list.  
or–  
Tap New to open a blank workbook.  
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To open a template rather than a blank workbook, select a template for new  
workbooks. On the Tools menu, tap Options, and then browse to select the  
default template. When you tap New, the template appears with appropriate  
text and formatting already provided.  
You can open only one workbook at a time; when you open a second  
workbook, you will be asked to save the first. You can save a workbook you  
create or edit in a variety of formats, including Pocket Excel (.pxl) and Excel  
(.xls).  
Tips for working in Pocket Excel  
View in full-screen mode to see as much of your worksheet as possible.  
Tap View and then Full Screen. To exit full-screen mode, tap Restore.  
If your workbook contains sensitive information, you can protect it with a  
password. To do so, open the workbook, tap Edit, and then Password.  
Show and hide window elements. Tap View and then tap the elements  
you want to show or hide.  
Freeze panes on a worksheet. First select the cell where you want to  
freeze panes. Tap View and then Freeze Panes. You might want to  
freeze the top and leftmost panes in a worksheet to keep row and column  
labels visible as you scroll through a sheet.  
Split panes to view different areas of a large worksheet. Tap View and  
then Split. Then drag the split bar to where you want it. To remove the  
split, tap View and then Remove Split.  
Show and hide rows and columns. To hide a row or column, select a cell  
in the row or column you want to hide. Then tap Format, then Row or  
Column, and then Hide. To show a hidden row or column, tap Tools,  
then Go To, and then type a reference that is in the hidden row or  
column. Then tap Format, then Row or Column, and then Unhide.  
Microsoft Money 2000  
Use Microsoft Money 2000 to easily enter and view your financial transactions,  
check your account balances, and track your investments. If you use Microsoft  
Money on your desktop PC, you can synchronize your accounts with your  
HP Jornada, so you will not have to enter your accounts and other required  
information by hand. Before you can synchronize Microsoft Money accounts,  
you must run the Setup program found in the Extras\MSMoney folder on the  
ActiveSync CD-ROM. The first time you synchronize, all Microsoft Money  
information on your HP Jornada is replaced with information from your desktop  
PC.  
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Chapter 7 | Companion programs | 83  
If you do not use Microsoft Money on your desktop PC, you can still use  
Microsoft Money on your HP Jornada to help organize your finances, but you  
will not be able to synchronize the financial information with your desktop PC.  
To start Microsoft Money  
1. On he Start menu, tap Programs, and then tap the Microsoft Money  
icon.  
Microsoft Money includes five screens:  
Account Manager. Displays the names of all accounts and their current  
balances. The total of all balances for your accounts appears at the  
bottom of the screen.  
Account Register. Displays all stored transactions for the selected  
account. For each transaction, you will see the date, the payee, the  
amount, and the running balance of your account as a result of the  
transaction. The ending account balance is displayed at the bottom of the  
screen.  
Categories. Allows you to create a list of categories to help you track  
your income and expenses.  
Investments. Helps you track the value of the investments in your  
portfolio. The Investments screen displays each investment with the  
current number of shares, their price, and market value. The total market  
value for all of your investments is displayed at the bottom of the screen.  
Payees. Allows you to record contact information for the people or  
businesses with whom you conduct business.  
To create a new account  
1. Tap New. A screen for entering account details appears.  
2. On the Required tab, enter the name of the account and select an  
account type from the list.  
3. On the Optional tab, enter any other information you want to record.  
4. Tap OK to save the account.  
To record a transaction  
1. Open the account register.  
2. Tap New to create a new transaction.  
3. On the Required tab, select the type of transaction, the account, the  
payees, the date, and the amount of the transaction.  
4. Tap OK to return to the account register.  
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The AutoComplete+ feature helps you quickly enter similar transactions, such  
as ATM withdrawals, by filling in the fields with data from recent transactions.  
If AutoComplete+ enters the wrong information, use the Input panel to correct  
it. If you do not want to automatically enter information, tap Tools and then  
Options and turn off AutoComplete+.  
To create a new investment  
1. On the new investment screen, tap New.  
2. Enter the name, symbol, current price, and number of shares of the  
investment.  
3. Tap OK to add the investment in your portfolio.  
Microsoft Money can update investment prices from the Money Central Web  
site.  
To update investment prices  
1. Open a connection to the Internet (see chapter 4).  
2. On the Tools menu, tap Update Investments.  
Microsoft Money displays the date and time of the update at the bottom of the  
screen.  
If you do not have an Internet connection from your device, you can manually  
update the investment prices by tapping the investment and entering a new  
price with the Input panel.  
Microsoft Windows Media Player  
Use Microsoft Windows Media Player for Pocket PC to listen to digital audio  
files, such as songs or sound clips. Media Player supports sound files  
recorded in the following formats: ASF, WMA, MP3, and WAV.  
To switch to Windows Media Player  
1. On the Start menu, tap Programs, and then tap the Windows Media  
Player icon.  
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Chapter 7 | Companion programs | 85  
The Windows Media Player Welcome screen  
To save power, turn off the display while listening to music on your HP  
Jornada. To turn off the display, press and hold the Notification button/LED.  
(Press the Notification button/LED again to turn on the display.)  
Creating audio files for your HP Jornada  
You can copy music files to enjoy on your HP Jornada by converting or  
rippingfiles from your favorite audio CDs or by downloading songs from a  
Web site such as EMusic.com. When you have saved the audio file on your  
desktop PC, use the Microsoft Windows Media Manager for Pocket PC to  
convert the file to the appropriate format and copy it to your HP Jornada.  
Copying songs from audio CDs  
Use the MusicMatch® JukeBox application to record songs from your favorite  
audio CDs in a format that can be played on your HP Jornada. MusicMatch  
JukeBox is included on the HP Jornada CD-ROM.  
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To copy a song from an audio CD  
1. Install MusicMatch JukeBox from the HP Jornada CD-ROM onto your  
desktop PC. For more information, refer to the HP Jornada CD-ROM.  
2. On your desktop PC, start the JukeBox program.  
3. Insert an audio CD into CD-ROM drive on your desktop PC. JukeBox  
should automatically detect the audio CD.  
4. In the JukeBox window, select the song that you want to copy.  
5. Enter the name of the song, the album title, and the artists name.  
6. Click the Play button (triangular arrow) to begin copying.  
7. To specify the location of the song file, on the Options menu, click  
Recorder, and then click Settings and select a folder.  
Using Microsoft Windows Media Manager for Pocket PC  
Use Microsoft® Windows® Media Manager for Pocket PC on your desktop PC  
to create digital audio files in Windows Media format and to transfer audio files  
to your HP Jornada. Files saved in Windows Media format sound great, but do  
not use lots of storage memory.  
Windows Media Manager is included in the Extras folder on the ActiveSync  
CD-ROM. You must install Windows Media Manager on your desktop PC to  
copy and convert digital audio files.  
Some vendors distribute audio files as packaged content; that is, digital  
music that has been encrypted to protect the copyright. You must have a valid  
license to play packaged content on your HP Jornada. For more information  
about obtaining a license and specific license terms, read the license  
agreement provided by the file vendor.  
Using the Playlist Manager  
Use the Playlist Manager to set the track playback order. All My Music is the  
default playlist. It contains all digital audio files available for playback on your  
HP Jornada (including a CompactFlash card, if one is installed). To see a list  
of recently selected playlists, tap Select Playlist. To create or edit playlists,  
tap All Playlists.  
Tap and hold a track or playlist to perform actions such as copying, moving,  
and deleting.  
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Chapter 7 | Companion programs | 87  
Working with audio files on a CompactFlash  
Card  
Because songs and audio files can use a lot of storage memory, you might  
want to store them on a CompactFlash card. When you store songs and audio  
files on a CompactFlash card, the files must be stored in a folder called "My  
Documents." In addition, it is recommended that you use Microsoft Windows  
Media Manager for Pocket PC to transfer files from your desktop PC to the  
storage card, because Media Manager can automatically resolve security  
protocols for packaged content. For more information on installing a  
CompactFlash card and working with files on a storage card, see the  
CompactFlash cards section in chapter 8.  
When you store songs and audio files on a CompactFlash card, the files must  
be stored in a folder called "My Documents."  
Microsoft Reader  
Use Microsoft Reader to read electronic books (eBooks) on your HP Jornada.  
Download books to your desktop PC from eBook Web sites. Then, use  
ActiveSync to copy the book files to your Pocket PC. The books appear in the  
Reader Library.  
An eBook includes many features not available with a paper book. These  
options are available from any book page. You can add notes or bookmarks,  
highlight text, search for words or phrases, and copy text to use in other  
documents or messages.  
The Reader Guidebook is pre-installed on your HP Jornada, and contains all  
the information you will need to use Microsoft Reader. Open the Guidebook  
from within Microsoft Reader, as described below.  
To start Microsoft Reader  
1. On the Start menu, tap Programs, and then tap Microsoft Reader.  
Microsoft Reader displays the Library, a list of all the eBooks stored  
on your HP Jornada.  
2. To open a book, tap the title in the Library list.  
The MSReader folder in the Extras folder on the ActiveSync CD-ROM  
contains sample books and a dictionary. Use ActiveSync to download the files  
from your desktop PC to your device as described in the Read Me file in the  
MSReader folder.  
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When you have finished reading a book, you may want to delete it to conserve  
space on your device. If a copy of the book is stored on your desktop PC, you  
can download it again at any time. To remove a book from your device, tap  
and hold the title in the Library list and then tap Delete on the pop-up menu.  
OmniSolve  
OmniSolve is a financial application that offers the same features as the HP  
business calculator. It is designed specifically for real estate, retail, and  
business professionals who use Pocket PCs to make financial decisions  
quickly and accurately. OmniSolve employs a form-filling metaphor to provide  
a rich problem-solving environment that is unparalleled in ease of use, power,  
and flexibility.  
To start OmniSolve  
1. On the Start menu, tap Programs, and then tap the OmniSolve icon.  
For detailed help and procedures about using OmniSolve, refer to online Help.  
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| 89  
8 | Accessories  
By purchasing accessories for your HP Jornada, you can add functionality,  
replace lost parts, and protect your Pocket PC from accidental damage. HP  
makes a variety of accessories designed specifically to enhance your HP  
Jornada Pocket PC. In addition, you can purchase CompactFlash card  
accessories from many vendors. This chapter describes:  
Accessories available from HP  
How to install and use CompactFlash cards  
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HP branded accessories  
The following optional accessories are available from Hewlett-Packard. (HP  
item numbers are listed in parentheses.) Check the Hewlett-Packard Web site  
at www.hp.com/jornada for updates to this list. These accessories work with all  
models of the HP Jornada 540 Series Pocket PC.  
USB Cradle (F1820A). Connect your HP Jornada to your USB-  
compatible Windows 98 or Windows 2000 desktop PC using this desktop  
cradle.  
Serial Cradle (F1834A). Connect your HP Jornada to a serial  
communications port on a desktop PC running Windows NT, Windows  
95/98, or Windows 2000 using this desktop cradle.  
USB Cable (F1821A). Connect your HP Jornada to your USB-compatible  
Windows 98 or Windows 2000 desktop PC without a cradle.  
Serial Cable (F1819A). Connect your HP Jornada to a serial  
communications port on a desktop PC running Windows NT, Windows  
95/98, or Windows 2000.  
AC Adapter (F1817A). Connect to AC power anywhere in the world with  
this World Wide Voltage adapter.  
Executive Leather Case (F1829A). Protect your HP Jornada in style with  
this slim, executive design leather case with stylus holder. Flip-top design  
allows for maximum ergonomic fit and functionality.  
Executive Bi-Fold Leather Case (F1826A). Protect your HP Jornada  
with this elegantly designed bi-fold leather case for classical look and  
functionality.  
Stylus Pens (F1818A). Replace your lost stylus with this pack of three  
original pens.  
Accessory Cover (F1828A). Replace your HP Jornada cover with the  
original one-piece cover with stylus.  
Screen Protectors (F1827A). Protect your touch screen from scratches  
and scuffs with a plastic screen protector (pack of six).  
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Chapter 8 | Accessories | 91  
CompactFlash cards  
CompactFlash cards provide a wide range of additional functionality, such as  
additional memory, removable storage, connection to an external monitor,  
connection to a network, and modems. Many cards have been tested  
specifically for use with the HP Jornada. For a list of recommended cards, visit  
the HP Web site at www.hp.com/jornada.  
Before you can use a particular card, you may need to install the software  
driver for that card. The software drivers for the Windows for Pocket PC  
operating system should be available from the cards manufacturer. Install  
software drivers as you would install any other software or program. For more  
information, see the Adding or removing programs section in chapter 5.  
To install a CompactFlash card  
1. Open the door to the CompactFlash slot.  
2. Insert the CompactFlash card into the slot.  
If you are using a CompactFlash memory card or another card that does not  
require a cable, you can close the door to the CompactFlash slot while the  
card is installed in your HP Jornada.  
If you are using a CompactFlash Card modem or NIC, which requires a cable  
connection to the card, the cable connector will protrudes from the slot, and  
you cannot close the door. Slide the door into the casing of the device parallel  
to the CompactFlash card until it is recessed inside your HP Jornada.  
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92 | HP Jornada 540 Series Users Guide  
The CompactFlash card slot.  
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| 93  
9 | Troubleshooting  
If you encounter difficulty while using your HP Jornada Pocket PC, this chapter  
will help you find answers. If you need information about troubleshooting  
ActiveSync, click Microsoft ActiveSync Help on the Help menu in  
ActiveSync.  
The information in this chapter will help you:  
Reset your HP Jornada.  
Restore your HP Jornada to the factory default settings.  
Troubleshoot basic problems.  
Troubleshoot problems with remote connections.  
Troubleshoot problems with the display and touch screen.  
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Resetting your HP Jornada  
Occasionally, you may need to reset your HP Jornada; for example, you may  
reset after you restore data from your desktop PC or when the operating  
system stops responding. Resetting your HP Jornada is similar to restarting  
your desktop PC. It restarts the operating system and preserves any saved  
data, but you will lose any unsaved data.  
Reset after restoring data from a backup file or when the HP Jornada appears  
to be frozenor locked up.”  
When you reset, you lose unsaved data in all open documents or programs. Use  
HP task switcher to close all open documents and programs. (In the Today  
screen, tap the HP task switcher icon, and then tap Close Window and Close  
All on the pop-up menu.)  
To reset  
1. Disconnect the sync cable or remove your HP Jornada from the  
cradle.  
2. Remove the CompactFlash card (if installed).  
3. Use the stylus to press the Reset button on the back of the HP  
Jornada, as shown in the following illustration.  
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Chapter 9 | Troubleshooting | 95  
The Reset button  
Restoring factory defaults  
In some cases, such as when your HP Jornada does not respond after being  
reset or when you forget your password, you may need to restore your HP  
Jornada to the factory default settings. This erases all data you have entered,  
including all files, system settings, and programs you have installed.  
To ensure the safety of your information should it be necessary to restore the  
factory defaults, you should regularly back up your data to your desktop PC  
(using ActiveSync) or to a CompactFlash card (using the HP backup  
application). For more information on backing up data, see the Backing up  
and restoring data section in chapter 3.  
Restoring the factory default settings erases all files, programs, and data you  
have entered. You can restore only data that has been backed up to your  
desktop PC or CompactFlash card. (For more information, see the Backing  
up and restoring data section in chapter 3.)  
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To restore the factory defaults  
1. Disconnect your HP Jornada from AC power and disconnect from  
your desktop PC.  
2. Use the tip of the stylus to press and hold the Reset button on the  
back of your HP Jornada.  
3. While holding the Reset button, press the On/Off button.  
4. Release the Reset button.  
5. Press the On/Off button again to restart your HP Jornada.  
After you restore the factory defaults, you will need to complete the Welcome  
Wizard and re-establish a partnership with your desktop PC. You may also  
want to restore data to your HP Jornada from your most recent backup file.  
For more information, see the Using your HP Jornada for the first time  
section in chapter 2 and the Backing up and restoring data section in  
chapter 3.  
Basic problems  
If you have a specific problem, review the information below to see if you can  
quickly find the answer. Or, visit the HP Web site at www.hp.com/jornada for  
more information about common difficulties.  
Problem  
Diagnosis/Remedy  
HP Jornada does not turn  
on when not connected to  
AC power.  
Power is too low to run your Pocket PC.  
Connect to AC power, and then turn on your  
HP Jornada. (Charge the battery regularly to  
avoid running out of battery power.)  
Battery runs out of power  
quickly.  
You are using your HP Jornada in ways that  
drain power quickly. Use external power to  
charge and power your device whenever  
possible, especially when using a  
CompactFlash card that requires significant  
power (such as a modem card or NIC).  
For more information, see the Managing  
power section in chapter 5.  
HP Jornada does not auto-  
The HP Jornada is designed to stay on  
suspend when connected to while connected to a computer. This is the  
a desktop PC. correct behavior. No action is needed.  
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Chapter 9 | Troubleshooting | 97  
Problem  
Diagnosis/Remedy  
HP Jornada automatically  
shuts down/suspends.  
Power is too low to run the Pocket PC.  
When a critically low power condition is  
encountered, the HP Jornada initiates a  
safety shutdown. Connect to AC power and  
charge the battery.  
or–  
Auto-suspend activated. To conserve  
power, the HP Jornada auto-suspends if it is  
idle for 1 minute immediately after power is  
turned on. It also auto-suspends if it is  
continuously idle for 3 minutes.  
or–  
HP Jornada is locked up. Connect to  
external power, and reset your HP Jornada.  
(See the Resetting your HP Jornada  
section in this chapter.) (Caution: You may  
lose any unsaved data when resetting.)  
HP Jornada locks up when  
running applications, or it  
runs slowly.  
HP Jornada is locked up. Connect to AC  
power, and reset. (See the Resetting your  
HP Jornada section in this chapter.) Note:  
Check to ensure that the device is not  
running low on power, and avoid running  
several applications at the same time. Use  
HP task switcher to close applications that  
are not in use.  
HP Jornada does not turn  
on or display appears to be  
off, even though power is  
on.  
The display contrast and brightness are too  
low. Use HP settings to adjust contrast and  
brightness for optimal viewing. (Refer to the  
Adjusting settings section in chapter 5).  
Use HP settings to choose Outdoor in very  
bright light and Low Power in very dark  
conditions. (Refer to the Adjusting settings  
section in chapter 5).  
or–  
The device has been reset. After a reset, the  
screen remains blank for approximately 3  
seconds after pressing the On/Off button.  
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Problem  
Diagnosis/Remedy  
HP Jornada does not turn  
on or display appears to be  
off, even though power is  
on.  
HP Jornada has run out of power. Charge  
the device by connecting to AC power  
Backup file created with the  
HP backup application on  
Only PIM data can be migrated to HP  
Jornada 540 Series Pocket PCs. Because  
another HP handheld device the HP Jornada 540 Series Pocket PC uses  
cannot be restored to the  
HP Jornada.  
a newer operating system, it is  
recommended that you restore PIM data  
from an older device by using Microsoft  
ActiveSync or Microsoft Outlook rather than  
HP backup. Synchronize your older HP  
handheld device with Microsoft Outlook on  
your desktop PC, and then establish a new  
partnership to transfer data to your new HP  
Jornada.  
Difficult to install or run  
software from previous HP  
handheld on HP Jornada  
540 Series.  
Software that runs on previous HP handheld  
devices may not run on your HP Jornada  
540 Series Pocket PC. Because the HP  
Jornada 540 Series Pocket PC uses a  
newer operating system, software built for  
previous generation Windows CE for Palm-  
sized PCs (such as HP Jornada 430/420)  
may not run on your HP Jornada 540  
Series. Check with the software vendor for  
an upgrade or newer version that will run on  
the HP Jornada 540 Series.  
Inaccurate response to  
stylus tap.  
The calibration of the touch screen may be  
off. Realign the touch screen by pressing  
and holding the On/Off button to open the  
Align Screen control panel.  
Cant find or replace main or The HP Jornada 540 Series is designed with  
backup battery.  
an integral high-performance rechargeable  
Li-ion battery for operation and data  
retention. You need only connect to external  
power to charge the battery for  
uninterrupted usage and data retention.  
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Chapter 9 | Troubleshooting | 99  
Problem  
Diagnosis/Remedy  
Cant reset the factory  
default settings because  
there is no back battery.  
Refer to the Resetting your HP Jornada  
section in chapter 9. Note that all data in  
device memory will be erased.  
Unable to synchronize  
through USB port.  
Wrong version of Microsoft ActiveSync  
installed on desktop PC. Ensure that you  
have installed the version ActiveSync  
included with your HP Jornada 540 Series  
Pocket PC.  
or–  
The USB connection is not enabled on your  
HP Jornada. On the Start menu, tap  
Settings. On the Connections tab, tap the  
PC icon, and then select USB connection  
from the drop-down list.  
or–  
The USB connection is not enabled in  
ActiveSync on your desktop PC. In  
ActiveSync, on the Tools menu, click  
Connection Settings, and then select the  
Allow USB connection with this desktop  
computer check box.  
Unable to locate files in  
CompactFlash memory in  
applications.  
Files must be stored in the My Documents  
folder on the CompactFlash card. Create the  
My Documents folder using File Explorer,  
and move file into this folder.  
Data is lost.  
HP Jornada has run out of power. Restore  
data from a backup file on your desktop PC  
or a CompactFlash card.  
or–  
Factory default settings have been restored.  
Restore data from a backup file on your  
desktop PC or a CompactFlash card.  
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100 | HP Jornada 540 Series Users Guide  
Remote connections  
This section offers troubleshooting help for connecting your HP Jornada to  
other computers. For problems communicating with your desktop PC, see  
ActiveSync Help.  
Able to dial out, but unable to make proper  
connection  
Make sure the network to which you are trying to connect supports Point-to-  
Point Protocol (PPP). Your Internet service provider or network administrator  
can verify this.  
Verify that the dialing location is correct. On the Start menu, tap Settings, and  
then tap Connections, Modem, Dialing to ensure the Location field reflects  
your current location.  
Modem connection is unreliable  
Make sure the modem is firmly seated and connected to your device and the  
telephone jack.  
Disable Call waiting. On the Start menu, tap Settings, and then tap the  
Connections tab. Tap the Modem icon, and then on the Dialing tab, select  
the Disable call waiting check box and enter the disable code specified by  
your telephone company.  
Unable to use infrared transfer between  
Windows-powered devices  
If you are unable to use infrared to transfer information between Windows-  
powered devices, try the following:  
Transfer only one file, or no more than 25 contact cards, at a time.  
Position the infrared ports so that they line up and are less than 20 cm  
(8 inches) but more than 5 cm (2 inches) apart.  
Make sure nothing is between the two infrared ports.  
Adjust the room lighting. Some types of light interfere with infrared  
communication. Try moving to a different location or turning off some  
lights.  
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Chapter 9 | Troubleshooting | 101  
Network connection problems  
The following solutions may help if you encounter problems when using a  
network card for network connections. Additional troubleshooting information  
is available in Connections Help on the device and ActiveSync Help on the  
desktop PC.  
Verify that your NIC is compatible with the HP Jornada 540 Series Pocket  
PC.  
Verify that you have added necessary server information. On the Start  
menu, tap Settings. On the Connections tab, tap Network. Tap your  
installed adapter (usually your Ethernet card's name) and enter any  
necessary information. Most networks use DHCP, so you should not have  
to change these settings unless your network administrator instructs you  
to do so.  
If Network Connection isn't listed as a connection method in the  
ActiveSync dialog box when starting synchronization, wait a few minutes  
and try again. Also, if synchronization does not start right away, the  
network is probably busy, and it may take a minute for your device to  
connect to the network.  
Make sure that the proper drivers for your card are installed on the device.  
For more information, see the owners manual for the network card.  
Verify with your network administrator that your user name and password  
are correct.  
Verify with your network administrator that the network you are trying to  
connect to is available, or try to connect to it from another computer.  
You may need to change the device name if you are trying to connect to a  
network and cannot because another device with the same name is  
already connected. To change the device name, on the Start menu, tap  
Settings. On the System tab, tap About, and then the Device ID tab.  
Cable and cradle connection problems  
The following solutions may help if you encounter problems when connecting  
to your desktop PC. Additional troubleshooting information is available in  
Connections Help on your HP Jornada and ActiveSync Help on your desktop  
PC.  
Ensure the device is turned on.  
If a modem or Ethernet card is inserted into your device, remove it.  
Ensure that you do not have any other active connections. On the Start  
menu, tap Today. Tap  
tap Disconnect.  
or  
at the bottom of the screen and then  
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102 | HP Jornada 540 Series Users Guide  
Ensure the cable is securely plugged into the COM port or USB port on  
the back of your desktop PC. Use the cable that came with the device  
without any extra cables or extenders attached.  
Plug the other end of the cable securely into the correct port on your  
device. If you are using a cradle, push your device securely into the  
cradle.  
Display problems  
If you are having trouble viewing data on your HP Jornada screen, follow  
these suggestions.  
Screen is blank  
Follow these steps if the screen remains dark or if the device does not  
respond when you briefly press the On/Off button:  
Press the Notification button/LED to ensure that the display is on.  
Adjust the display contrast and brightness. On some devices, the screen  
can be darkened or lightened until the device appears to be powered off.  
(Refer to Adjusting settings section in chapter 5).  
Reset the device. After a reset, the screen remains blank for  
approximately 3 seconds after pressing On/Off buttons.  
Charge the device by connecting to AC power.  
Screen is dark  
Prolonged exposure to direct sunlight may cause your device screen to  
temporarily darken. This is normal for LCD screens and is not permanent.  
Display is difficult to see in sunlight or in dark rooms  
Use HP settings to adjust contrast and brightness for optimal viewing. (Refer  
to the Adjusting settings section in chapter 5). In very bright light, select the  
Outdoor profile in HP settings. In very dark conditions, select the Low Power  
profile. In a dark room, you may also need to ensure that the backlight is on  
and/or position a lamp so that the light shines directly on the screen.  
Screen is hard to read  
If you are having a hard time viewing a document in Notes, try changing the  
size of the view. To do this, tap a zoom percentage on the Tools menu. In  
Pocket Word and Pocket Excel, on the View menu, tap Zoom and then select  
a zoom percentage. In Pocket Internet Explorer, on the View menu, tap Text  
Size and then select a size.  
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Chapter 9 | Troubleshooting | 103  
If you are having a hard time viewing Pocket Outlook data, try enlarging the  
display font. To do this within Calendar, Tasks, or Contacts, tap Tools, then  
Options, and then select Use large font.  
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| 105  
10 | Support and service  
Web site  
You can obtain product information as well as tips and hints on how to get  
more from the HP Jornada product at our Worldwide Web site. This computer  
service is provided free of charge; you pay only for telephone charges and  
Internet service fees. To connect to this Web site from a computer via the  
Internet, go to www.hp.com/jornada.  
Customer support  
If you have questions that this Users Guide or the Web site does not answer  
(after checking the contents and index), you can contact Hewlett-Packard  
Worldwide Support and Services for Handheld Products at the telephone  
numbers listed in the following table.  
If the device requires service, contact Hewlett-Packard for service information,  
shipping instructions, and out-of-warranty service charges before you send  
your device to HP for repair.  
In countries not listed in the table, contact the Hewlett-Packard authorized  
dealer or sales office.  
Service  
For diagnostic instructions and other service information, contact one of the  
technical support numbers listed. Please do not ship your device for service  
without first contacting a Hewlett-Packard office. If your device qualifies for in-  
warranty service, be ready to supply a dated proof of purchase. In countries  
not listed in the following table, contact the Hewlett-Packard authorized dealer  
or sales office.  
Before you contact us for help, be sure to:  
1. Review the manuals whenever possible.  
2. Have the following information about the product:  
Model number  
Serial number  
Purchase date  
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106 | HP Jornada 540 Series Users Guide  
3. Have your product ready to use. The support personnel may ask you  
to run tests and other operations.  
4. Organize your question or problem. The more detailed information  
you can provide, the quicker the support personnel can help you.  
Contacting Hewlett-Packard worldwide  
You will be pleased to know that our commitment to quality does not stop at  
the sale. Our worldwide customer support network is available to give you  
personal telephone service should you need it.  
Country/Region  
Argentina  
Australia  
Austria  
Telephone  
54-1-7788380  
61-3-88778000  
43-711-4201080  
32-2-6268806  
32-2-6268807  
55-11-8296612  
1-905-2064663  
56-800-360999  
86-10-65645959  
420-2-61307310  
45-39-294099  
358-20347288  
33-1-43623434  
49-1-805258143  
30-1-6896411  
800-967729  
Belgium (Dutch)  
Belgium (French)  
Brazil  
Canada  
Chile  
China  
Czech Republic  
Denmark  
Finland  
France  
Germany  
Greece  
Hong Kong  
Hungary  
36-1-3430310  
91-11-6826035  
62-21-3503408  
353-1-6625525  
India  
Indonesia  
Ireland  
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Chapter 10 | Support and service | 107  
Country/Region  
Israel  
Telephone  
972-9-9524848  
39-2-26410350  
81-3-33358333  
82-2-32700700  
60-03-2952566  
52-1800-4726684  
31-20-6068751  
64-9-3566640  
47-22-116299  
63-2-8673551  
48-22-8659999  
351-13180065  
7-095-9169821  
65-2725300  
Italy  
Japan  
Korea  
Malaysia  
Mexico  
Netherlands  
New Zealand  
Norway  
Philippines  
Poland  
Portugal  
Russia  
Singapore  
South Africa  
Spain  
27-11-8061030  
34-91-7820109  
46-8-6192170  
41-1-4332728  
41-1-4332729  
886-2-27170055  
66-2-6614000  
90-212-2245925  
44-870-6083003  
Sweden  
Switzerland (German)  
Switzerland (French)  
Taiwan  
Thailand  
Turkey  
UK  
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108 | HP Jornada 540 Series Users Guide  
Country/Region  
USA  
Telephone  
Pre-sales Information  
1-800-4431254  
(toll-free, no operator is  
available)  
1-970-635-1000  
Palmtops & Organizers (toll  
call)  
Support & Service  
58-800-47888 or  
58-2-2078488  
Venezuela  
Vietnam  
84-0-88234530  
All Customer Care Centers are available during office hours. Pre-sales  
Information in the USA is available 24 hours per day, 7 days per week.  
Support & Service in the USA can be contacted from 5 am to 5 pm Pacific  
Time, Monday through Friday.  
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| 109  
Warranty  
Important: This is your hardware product warranty statement. Read it  
carefully.  
Warranty terms may be different in your country. If so, your Authorized HP  
Dealer or Hewlett-Packard Sales and Service office can give you details.  
One year limited hardware warranty  
Hewlett-Packard (HP) warrants this hardware product against defects in  
material and workmanship for a period of one year from receipt by the original  
end-user purchaser.  
If HP receives notice of the above-defined defects during the warranty period,  
HP will either, at its option, repair or replace products that prove to be  
defective.  
Should HP be unable to repair or replace the product within a reasonable  
amount of time, the customer's alternate exclusive remedy shall be a refund of  
the purchase price upon return of the product.  
Limitation of warranty  
The above warranty shall not apply to defects resulting from: misuse;  
unauthorized modification; opening for any reason except to perform an official  
upgrade using an HP Upgrade Kit; operation or storage outside the  
environmental specifications for the product; in-transit damage; improper  
maintenance; or defect resulting from use of non-HP software, accessories,  
media, supplies, consumables, or such items not designed for use with the  
product.  
HP makes no other express warranty, whether written or oral, with respect to  
this product.  
Any implied warranty of merchantability or fitness for a particular purpose is  
limited to the one-year duration of this written warranty.  
Some states, provinces, or countries do not allow limitations on how long an  
implied warranty lasts, so the above limitation or exclusion may not apply to  
you.  
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110 | HP Jornada 540 Series Users Guide  
This warranty gives your specific legal rights, and you may also have other  
rights that vary from state to state, province to province, or country to country.  
Limitation of liability and remedies  
The remedies provided above are the customer's sole and exclusive  
remedies.  
In no event shall HP be liable for any direct, indirect, special, incidental, or  
consequential damages (including lost profit), whether based on warranty,  
contract, tort, or any other legal theory.  
Some states, provinces, or countries do not allow the exclusion or limitation of  
incidental or consequential damagesincluding lost profitso the above  
limitation or exclusion may not apply to you.  
Consumer transactions in Australia, New  
Zealand and the United Kingdom  
The preceding disclaimers and limitations shall not apply to consumer  
transactions in Australia, New Zealand and the United Kingdom, and shall not  
affect the statutory rights of consumers.  
For consumers in Australia  
The above warranty terms and any other warranty statement enclosed with  
this product, except to the extent lawfully permitted, do not exclude, restrict, or  
modify and are in addition to the statutory rights implied by the Trade Practices  
Act 1974 or any corresponding State or territory legislation applicable to the  
sale of this product to you. If you have any queries about your rights, contact  
the Hewlett-Packard Customer Care Center at 61-3-88778000.  
For consumers in New Zealand  
The above warranty terms or any other warranty statement enclosed with this  
product, except to the extent lawfully permitted, do not exclude, restrict or  
modify and are in addition to the statutory rights implied by the Consumer  
Guarantees Act 1993 applicable to the sale of this product to you. If you have  
any queries about your rights contact the Hewlett-Packard End User Support  
line at 0800-733547.  
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Warranty | 111  
Hewlett-Packard Year 2000 Warranty  
Subject to all of the terms and limitations of the HP Limited Warranty  
Statement provided with this HP Product, HP warrants that this HP Product  
will be able to accurately process date data (including, but not limited to,  
calculating, comparing, and sequencing) from, into, and between the twentieth  
and twenty-first centuries, and the years 1999 and 2000, including leap year  
calculations, when used in accordance with the Product documentation  
provided by HP (including any instructions for installing patches or upgrades),  
provided that all other products (e.g. hardware, software, firmware) used in  
combination with such HP Product(s) properly exchange date data with it. The  
duration of the Year 2000 warranty extends through January 31, 2001.  
HP has made every effort to ensure the accuracy of our product testing.  
However, because each customer's environment is different from HP's  
laboratory test environment, it is the customer's responsibility to validate the  
Year 2000 readiness of these products in their own environment. Therefore,  
information about the Year 2000 status of HP products is provided as is”  
without warranties of any kind and is subject to change without notice. The  
information provided here constitutes a Year 2000 Readiness Disclosure for  
purposes of the Year 2000 Information and Readiness Disclosure Act.  
Hewlett-Packard makes no representation or warranty about the Year 2000  
readiness of non-HP products including pre-installed operating systems or  
application software. The manufacturers of those products provide such  
information, if any, and customers are urged to contact the manufacturer  
directly to verify Year 2000 readiness.  
The information provided here constitutes a Year 2000 Readiness Disclosure  
for purposes of the Year 2000 Information and Readiness Disclosure Act. HP  
encourages customers to be fully aware of the potential impact that the Year  
2000 could have on their business environment and their ability to compete in  
the twenty-first century. HP also encourages its customers to take  
responsibility for addressing needed changes as quickly as possible.  
ATTENTION: MICROSOFT HAS INDICATED THAT MANY OF ITS  
OPERATING SYSTEM SOFTWARE PRODUCTS AND APPLICATIONS  
REQUIRE CUSTOMER INSTALLATION OF SOFTWARE PATCHES FOR  
YEAR 2000 COMPLIANCE AND MAY REQUIRE ADDITIONAL PATCHES IN  
THE FUTURE. THE NEED FOR SUCH PATCHES MOST LIKELY APPLIES  
TO THE OPERATING SYSTEM SOFTWARE AND ANY MICROSOFT  
APPLICATIONS SHIPPED WITH THIS PRODUCT. CUSTOMER IS URGED  
TO CONTACT MICROSOFT AT www.microsoft.com\y2k OR  
1-888-MSFTY2K FOR MORE Y2K INFORMATION.  
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112 | HP Jornada 540 Series Users Guide  
HP software product license agreement  
and HP software product limited  
warranty  
This HP product contains preinstalled software programs. Please read the HP  
Software Product License Agreement before proceeding.  
Important: Carefully read this License Agreement and the Limited Warranty  
statement before operating the equipment. The rights to the software are  
licensed, not sold. HP or its licensors continue to own all intellectual property  
rights to the software, and you will be granted certain rights to use the  
software upon your acceptance of this license. Rights in the software are  
offered only on the condition that you agree to all terms and conditions of the  
License Agreement. Operating the equipment indicates your acceptance of  
these terms and conditions. If you do not agree to the terms and conditions of  
the License Agreement, return the complete package for a full refund now.  
HP Software Product License Agreement  
The HP Software Product License Agreement shall govern the use of all  
software that is provided to you, the customer, as part of this HP product with  
the exception of Microsoft Software. Microsoft Products are licensed to you  
under the Microsoft End User License Agreement (EULA) contained in the  
Microsoft documentation. Any third-party software supplier's warranty terms  
that may be found online, or in any documentation or other materials  
contained in the product packaging, shall govern the use of that third-party  
software.  
The following License Terms govern the use of the software:  
Use  
You may only use the software on a single computer. You may not reverse,  
assemble, or decompile the software.  
Transaction in European Union member states: The prohibition against  
decompilation shall be subject to Directive 91/250/EEC.  
Copies and adaptations  
You may make copies or adaptations of the software (a) for archival purposes,  
or (b) when copying or adaptation is an essential step in the use of the  
software with a computer so long as the copies and adaptations are used in no  
other manner.  
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Warranty | 113  
You have no other rights to copy unless you acquire an appropriate license to  
reproduce which is available from HP for some software.  
You agree that no warranty, free installation, or free training is provided by HP  
for any copies or adaptations made by you.  
All copies and adaptations of the software must bear the copyright notice(s)  
contained in or on the original.  
Ownership  
You agree that you do not have any title to or ownership of the software, other  
than ownership of the physical media. You acknowledge and agree that the  
software is copyrighted and protected under the copyright laws. You  
acknowledge and agree that the software or part thereof may have been  
developed by a third-party software supplier named in the copyright notice(s)  
included with the software, who shall be authorized to hold you responsible for  
any copyright infringement or violation of this or their own License Agreement.  
Transfer of rights in software  
You may transfer rights to the software to a third party only as part of the  
transfer of all your rights and only if you obtain the prior agreement of the third  
party to be bound by the terms of this License Agreement. Upon such a  
transfer, you agree that your rights to the software are terminated and that you  
will either destroy all your copies and adaptations or deliver them to the third  
party. Transfer to a U.S. government department or agency or to a prime or  
lower tier contractor in connection with a U.S. government contract shall be  
made only upon prior written agreement to terms required by HP.  
Sublicensing and distribution  
You may not lease, sublicense the software, or distribute copies or  
adaptations of the software to the public in physical media, by  
telecommunication or at all without the prior written consent of HP.  
Termination  
HP may terminate this software license for failure to comply with any of these  
terms, provided HP has requested you to cure the failure and you have failed  
to do so within thirty (30) days of such notice.  
Updates and upgrades  
You agree that the software does not include updates and upgrades that may  
be available from HP under a separate support agreement.  
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114 | HP Jornada 540 Series Users Guide  
Export clause  
You agree not to export or re-export the software or any copy or adaptation in  
violation of the U.S. Export Administration regulations or other applicable  
regulations.  
U.S. government restricted rights  
The Software and Documentation have been developed entirely at private  
expense. They are delivered and licensed as commercial computer software”  
as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015 (May  
1991) or DFARS 252.227- 7014 (Jun 1995), as commercial itemas defined  
in FAR 2.101 (a), or as Restricted computer softwareas defined in FAR  
52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause),  
whichever is applicable. You have only those rights provided for such Software  
and Documentation by the applicable FAR or DFARS clause or the HP  
standard software agreement for the product involved.  
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Warranty | 115  
HP Software Product Limited Warranty  
Important: This HP Software Product Limited Warranty shall cover all software  
that is provided to you, the customer, as part of the HP product, including any  
operating system software. Any third-party software supplier's warranty terms  
that may be found on-line, or in any documentation or other materials  
contained in the product packaging shall supersede the HP Software Product  
Limited Warranty with regard to that third-party software.  
Ninety-Day Limited Software Warranty  
HP warrants for a period of NINETY (90) DAYS from the date of purchase that  
the software product will execute its programming instructions when all files  
are properly installed. HP does not warrant that the software will be  
uninterrupted or error free. In the event that this software product fails to  
execute its programming instructions during the warranty period, your remedy  
shall be replacement or refund only. Return the media to HP for replacement.  
Should HP be unable to replace the media within a reasonable amount of  
time, HP shall refund the purchase price upon return of the product and all  
copies.  
Removable media (if supplied)  
HP warrants the removable media, if supplied, upon which this product is  
recorded to be free from defects in material and workmanship under normal  
use for a period of NINETY (90) DAYS from the date of purchase. In the event  
the media proves to be defective during the warranty period, your remedy shall  
be replacement or refund only. Return the media to HP for replacement.  
Should HP be unable to replace the media within a reasonable amount of  
time, HP shall refund the purchase price upon return of the product and  
destruction of all other non-removable media copies of the software product.  
Notice of warranty claims  
You must notify HP in writing of any warranty claim not later than thirty (30)  
days after the expiration of the warranty period.  
Limitation of warranty  
HP makes no other express warranty, whether written or oral, with respect to  
this product.  
Any implied warranty of merchantability or fitness for a particular purpose is  
limited to the 90-day duration of this written warranty. Some states, provinces,  
or countries do not allow limitations on how long an implied warranty lasts, so  
the above limitation or exclusion may not apply to you. This warranty gives  
specific legal rights, and you may also have other rights that vary from state to  
state, province to province, or country to country.  
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116 | HP Jornada 540 Series Users Guide  
Limitation of liability and remedies  
THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND EXCLUSIVE  
REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT,  
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES  
(INCLUDING LOST PROFIT), WHETHER BASED ON WARRANTY,  
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. Some states,  
provinces, or countries do not allow the exclusion or limitation of incidental or  
consequential damagesincluding lost profitso the above limitation or  
exclusion may not apply to you.  
In no case shall HP's liability exceed the purchase price for the software  
and/or product. The limitations set forth above will apply regardless of whether  
you accept the software.  
Consumer transactions in Australia and the United Kingdom: The disclaimers  
and limitations above shall not apply and shall not affect the statutory rights of  
a Consumer.  
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| 117  
Glossary  
AC adapter. An external power supply that converts AC power from a  
standard household electrical outlet to the low-voltage DC required to operate  
your HP Jornada.  
Backup. A duplicate copy of your HP Jornada files and data that is stored on  
your desktop PC or on a PC Card.  
CompactFlash. A removable media for high-performance memory cards and  
other peripherals such as modems and network interface cards.  
Cradle. A desktop base for your HP Jornada that allows instant connectivity to  
a desktop PC. The cradle remains connected to your desktop PC, even when  
you remove your HP Jornada.  
Dial-up connection. A connection between your HP Jornada and another  
computer by modem. You can have a dial-up connection with an ISP, a  
network, or with a modem attached to a PC.  
Direct connection. A connection between your HP Jornada and another  
computer by means of the sync cable or IR port.  
DNS (Domain Name System). An Internet service that translates domain  
names into IP addresses. For example, the domain name www.jornada.com  
might translate as 198.125.247.4.  
Driver. A control program that enables a computer to work with a specific  
device or peripheral.  
IMAP4 (Internet Messaging Access Protocol v4). A protocol that enables a  
computer to retrieve messages from a mail server.  
Infrared port. A communication port that uses optical (infrared) signals rather  
than wires or cables to transmit data.  
Internet. A worldwide network of computers offering services such as e-mail,  
the Worldwide Web, FTP, Usenet news, and others.  
Intranet. A network that offers services similar to the Internet, but usually  
accessible only to users within a single company or organization.  
IP (Internet Protocol). The standard by which packets of information are  
transmitted over the Internet.  
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118 | HP Jornada 540 Series Users Guide  
IrDA (Infrared Data Association protocol). An established standard for  
infrared communications between computers and other peripherals and  
devices.  
ISP (Internet Service Provider). A commercial business that provides  
Internet access to individuals or businesses, usually for a fee.  
LAN (local area network). A group of computers, usually in close proximity  
(either in the same building or in buildings in close proximity), that are linked  
together to share files and exchange data.  
Modem. A communication device that enables a computer to transmit data  
over telephone lines.  
NIC (network interface card). A network interface card (NIC) is a card that is  
installed in a computer so that it can be connected to a network. Network  
interface cards can provide a dedicated, full-time connection to a network.  
Partnership. An established relationship between your HP Jornada and your  
PC for the purpose of synchronizing and transferring data.  
PIM (personal information manager). An application or set of applications  
that organizes information such as addresses, appointments, and notes.  
POP3 (Post Office Protocol v3). A protocol that enables a computer to  
retrieve messages from a mail server.  
PPP (Point-to-Point Protocol). The default method your HP Jornada uses to  
communicate with an ISP network server.  
Proxy server. A server that sits between a client computer or Web browser  
and the Internet. A proxy server provides security by filtering requests and can  
improve performance by storing local copies of requested information.  
RAM (random access memory). Volatile memory that be read and written.  
Data stored in RAM is retained only while power is maintained.  
Remote connection A connection between your HP Jornada and a remote  
computer or server.  
Reset. The process of restarting your HP Jornada and reinitializing the  
operating system. Performing a reset erases any unsaved data in open  
documents, but preserves data that has been saved.  
Restore. To return your device to the state it was in when last backed up. This  
involves copying your backup data to your HP Jornada.  
ROM (read-only memory). A memory circuit into which programs and data  
are permanently installed. Data in ROM cannot be modified or deleted.  
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Glossary | 119  
Serial connection. A cable connection between your HP Jornada and a serial  
(COM) port on your desktop PC.  
SLIP (Serial Line Internet Protocol). A method of connecting to the Internet.  
Similar to PPP, but older and simpler.  
SMTP (Simplified Mail Transport Protocol). A protocol for sending e-mail  
messages between computers on the Internet.  
Stylus. A pen-like utensil designed for navigating on a touch screen.  
Synchronization. The process of comparing the files or data on two  
computers to ensure that they contain the exact same information.  
Touch screen. A touch-sensitive screen that allows you to open files, launch  
programs, and select text by touching or tapping the screen with the stylus.  
USB (Universal Serial Bus). A newer standard for connecting peripherals.  
USB supports relatively fast data transfer rates and can be used to connect  
multiple devices to a single computer.  
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| 121  
Index  
browsing  
A
files and folders......................26, 35  
the Web..................................46, 47  
AC adapter.....................2, 12, 30, 117  
accessories ......................................90  
Action button ........................10, 25, 65  
ActiveSync .... 2, 7, 27, 28, 32, 37, 93,  
98, 99, 129.  
C
calculator .....................See OmniSolve  
Calendar....3, 4, 15, 23, 24, 33, 34, 36,  
37, 39, 71, 72, 73, 103  
installing.......................................28  
system requirements ...................28  
ActiveSync CD-ROM .....7, 28, 29, 82,  
86, 87  
adding programs ..........................5, 68  
address book.................. See Contacts  
alarm ................................................14  
appointments..................See Calendar  
ASF ..................................................84  
attachments......................................55  
AudibleManager.................................6  
AudiblePlayer.....................................6  
audio files  
creating..................................85, 86  
formats.........................................84  
packaged content ........................86  
playing ...................................84, 86  
storing on CF card.......................87  
AvantGo ...........................................48  
AvantGo Channels..........See AvantGo  
hot key .........................................15  
cellular phone..........See mobile phone  
channels  
AvantGo.......................................48  
mobile ....................................48, 49  
synchronizing...............................48  
Character Recognizer ...20, 21, 22, 80,  
125, 127  
charging............................2, 14, 19, 58  
LED indicators..............................58  
clock .................................................18  
Command bar...................................18  
CompactFlash card  
installing.................................43, 91  
memory..................................59, 91  
modem...................................42, 91  
NIC...............................................42  
Socket LP-E card.........................42  
CompactFlash card slot........11, 43, 92  
connecting  
by cradle ......................................30  
by infrared..............................32, 44  
by LAN ...................................34, 35  
by mobile phone...........................43  
by modem ....................................42  
by sync cable ...............................31  
to a network ...............................101  
to desktop PC ..................30, 31, 32  
to Internet...............................41, 44  
to ISP ...........................................44  
to remote computer......................41  
troubleshooting connections ......101  
contacting HP.................................106  
Contacts ....3, 4, 15, 23, 24, 33, 34, 36,  
37, 39, 71, 73, 74, 75, 103  
B
backing up..................................36, 37  
restoring data.........................38, 39  
to CompactFlash card .................37  
to desktop PC..............................37  
using ActiveSync ...................36, 37  
using HP backup ...................36, 37  
backlight.............................14, 58, 102  
Backlight control panel.....................58  
batteries ..............................See power  
BMP ...................................................6  
brightness.................4, 13, 60, 97, 102  
browser, Web....... See Pocket Internet  
Explorer  
hot key .........................................15  
contrast.....................4, 13, 60, 97, 102  
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122 | HP Jornada 540 Series Users Guide  
converting files .................................36  
cover ............................10, 16, 90, 115  
cradle ...............................................29  
customer service............................105  
H
hardware buttons..4, 14, 57, 64, 65, 66  
configuring ...................................64  
headphone jack................................11  
HP backup......4, 36, 37, 38, 39, 95, 98  
HP Dynamic Voice ...........................25  
HP game buttons........4, 19, 64, 65, 66  
HP home menu....4, 13, 15, 17, 18, 60,  
66, 67  
D
DC jack.......................................12, 30  
dial-up connection  
disconnecting...............................19  
disconnecting  
dial-up connection .......................19  
display  
brightness....................................60  
colors...........................................62  
contrast........................................60  
modes..........................................62  
troubleshooting..........................102  
turning off...............................14, 85  
turning on.....................................14  
drawing  
hot key .........................................15  
HP hot keys........10, 11, 14, 15, 62, 65  
HP Jornada CD-ROM.....2, 6, 7, 85, 86  
HP security .......................4, 62, 63, 64  
HP settings ....4, 13, 14, 15, 58, 59, 60,  
61, 97, 102  
HP task switcher .....4, 17, 18, 19, 38,  
39, 59, 60, 94, 97  
HPC Notes..........................................6  
I
on screen.....................................23  
drivers  
installing.......................................91  
Image Expert CE................................6  
IMAP4 protocol.............44, 53, 56, 117  
Inbox.4, 33, 46, 51, 52, 53, 54, 55, 56,  
71, 73, 129, 130  
E
folders ..........................................56  
Inbox synchronization.......................52  
infrared modem ................................43  
infrared port ......................................11  
Input panel........................................20  
installing programs .......................5, 68  
interference, radiated .......................12  
Internet  
eBooks .............................................87  
e-mail  
deleting messages.......................52  
folders..........................................56  
sending........................................51  
sending messages.......................52  
synchronizing...............................52  
EMF....................................................6  
EMusic.com..................................6, 85  
entering information .........................20  
Pocket Internet Explorer ..............46  
Web browsing ..............................46  
Internet Service Provider  
connecting to................................44  
intranet....................................3, 41, 46  
ISP.........See Internet Service Provider  
F
factory default settings .....................95  
Favorites folder ................................49  
File Explorer...................26, 67, 69, 99  
file formats  
JKL  
JetSend ..............................................6  
JPEG ..................................................6  
LAN...............................29, 34, 96, 118  
HP Dynamic Voice.......................25  
PCM.............................................25  
recording......................................25  
files  
converting....................................36  
transferring ..................................36  
Find feature......................................26  
finding information............................26  
M
mail..................................... See e-mail  
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Index | 123  
Media Player ....... See Windows Media  
Player  
online Help..........2, 7, 8, 45, 46, 79, 88  
owner information.............................64  
meeting requests..............................73  
memory  
increasing ....................................59  
managing.....................................59  
program .......................................59  
storage.........................................59  
menu  
pop-up .........................................19  
Start.............................................18  
microphone ..........................10, 20, 24  
Microsoft ActiveSync...See ActiveSync  
Microsoft Exchange..............51, 52, 71  
Microsoft Money.........5, 79, 82, 83, 84  
Microsoft Outlook ....29, 33, 35, 51, 52,  
71, 98, 130, 131  
P
Palm devices  
exchanging contacts ....................75  
migrating data ....................130, 131  
Palm software...................................98  
partnership  
establishing............................32, 33  
multiple.........................................32  
New Partnership Wizard ..............32  
password ...4, 6, 37, 44, 46, 53, 62, 63,  
64, 82, 95, 101  
primary.........................................63  
reminder.......................................63  
setting ..........................................62  
PCM..................................................25  
PeaceMaker .................................5, 75  
PIM (personal information  
Microsoft Pocket Outlook ....See Inbox,  
Contacts, Calendar, or Tasks  
Microsoft Reader................5, 7, 79, 87  
Mobile Channels ............29, 41, 48, 49  
Mobile Favorites.......29, 34, 49, 50, 51  
mobile phone....................................43  
Mobile Voice.....................................25  
modem  
CompactFlash card .....................42  
disconnecting...............................19  
infrared ........................................43  
installing.......................................42  
MP3..........................................5, 6, 84  
MP3 files ...................... See audio files  
music................................................85  
MusicMatch JukeBox ...................6, 85  
manager) .....4, 33, 34, 35, 36, 37,  
38, 39, 98, 118  
Playlist Manager...............................86  
PNG....................................................6  
Pocket Excel.........3, 5, 79, 81, 82, 102  
templates .....................................82  
Pocket Internet Explorer..5, 46, 47, 48,  
102  
Pocket Streets ....................................7  
Pocket Word...3, 5, 23, 79, 80, 81, 102  
POP3 protocol..............44, 53, 56, 118  
pop-up menus...................................19  
power................................................58  
charging .......................................58  
conserving....................................58  
low power warnings .....................58  
typical usage................................58  
Power control panel........14, 17, 58, 61  
program memory..............................59  
programs  
N
Navigating ........................................15  
Navigation bar..................................18  
network...................................See LAN  
network interface card.42, 45, 91, 101,  
118  
New Partnership Wizard ............32, 33  
NIC...........See Network Interface Card  
Notes...3, 4, 23, 24, 26, 64, 71, 73, 74,  
76, 77, 102  
additional........................................5  
closing..........................................59  
HP..................................................4  
installing...................................5, 68  
Microsoft ........................................4  
quitting .........................................59  
removing ..........4, 5, 7, 8, 12, 59, 69  
switching ......................................17  
third-party.......................................5  
Notification button/LED ......10, 14, 102  
O
OmniSolve..........................3, 5, 79, 88  
On/Off button ....10, 14, 15, 16, 96, 97,  
98  
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124 | HP Jornada 540 Series Users Guide  
synchronization ..7, 32, 33, 51, 52, 118  
channels.......................................48  
conflicts........................................34  
Inbox ............................................52  
remote....................................34, 35  
system requirements  
Q
Quick View Plus .................................6  
quitting programs .............................59  
ActiveSync ...................................28  
R
radiated interference ........................12  
recharge..........................See charging  
Record button...........10, 15, 24, 62, 65  
disabling ......................................15  
recording ....10, 15, 24, 25, 26, 73, 74,  
76, 77, 80, 81  
T
Tasks.....3, 4, 5, 15, 20, 23, 24, 33, 34,  
36, 37, 39, 71, 75, 103  
hot key .........................................15  
technical support ..................3, 13, 105  
temperature ......................................12  
templates  
Pocket Excel ................................82  
Pocket Word ................................80  
TIFF....................................................6  
Today screen...4, 8, 16, 17, 18, 19, 38,  
39, 58, 65, 94  
touch screen.....................................10  
aligning.............................15, 16, 98  
cleaning........................................11  
transferring files................................36  
troubleshooting  
formats.........................................25  
voice notes ............................20, 24  
registration .......................................13  
removing programs ....4, 5, 7, 8, 12, 69  
Reset button...................11, 13, 94, 96  
resetting ...........................................94  
restoring  
incremental backups....................39  
using ActiveSync .........................38  
using HP backup .........................39  
restoring (from backup)....................38  
restoring factory defaults..................95  
basic problems.............................96  
connections............................8, 101  
display........................................102  
infrared.......................................100  
network connections ..................101  
remote connections....................100  
S
screen protector .........................11, 90  
searching..........................................26  
serial connector...2, 10, 29, 30, 31, 35,  
90  
settings.............................................60  
profiles...................................61, 97  
Socket Low Power Ethernet card.....42  
soft keyboard....................................20  
software drivers................................91  
Software Product  
License Agreement....................112  
speaker ......................................19, 61  
mute.............................................60  
volume...............................4, 60, 61  
Start menu..................................18, 67  
status icons ......................................18  
stopping programs ...........................59  
storage memory ....17, 25, 51, 59, 69,  
86, 87  
U-Z  
USB ..2, 10, 28, 29, 30, 31, 35, 90, 99,  
102  
voice notes .......................................24  
warranty  
software .....................................112  
WAV .............................................5, 84  
Web ............................................46, 47  
Welcome Wizard ................2, 9, 13, 96  
Windows Media Manager ....7, 85, 86,  
87  
Windows Media Player.....5, 79, 84, 85  
WMA.........................................5, 6, 84  
WMF...................................................6  
writing  
stylus..........................................10, 90  
calibrating ....................................15  
using............................................15  
switching programs ..........................17  
sync cable ........................................29  
on screen ...............................21, 23  
WWW ....................................See Web  
ZIO Golf..............................................6  
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| 125  
Appendix A  
Character recognition  
Using Character Recognizer, you can write characters directly on your HP  
Jornada screen with your stylus, just as you would on a piece of paper. The  
characters you write are translated into typed text. Use Character Recognizer  
anywhere you want to enter text; for example, to write a note or to fill in fields  
in a dialog box.  
The default writing mode for Character Recognizer is lowercase (Jot-  
compatible) mode. In this mode, you write characters in lowercase. The chart  
at the end of this appendix contains examples of how to write characters in  
lowercase mode. You can also choose to write in uppercase (Graffiti-  
compatible) mode. In this mode, you write characters in uppercase. If you  
prefer to write in uppercase mode, tap Uppercase Mode in Options on the  
input method menu. Whether a letter appears in uppercase or lowercase when  
it is converted to typed text depends on where in the input panel you write it,  
not on the mode you have selected.  
The Character Recognizer input panel is divided into three writing areas.  
Letters written in the left area (labeled ABC) create uppercase letters, and  
letters written in the middle area (labeled abc) create lowercase letters. Use  
the right area (labeled 123) for writing numbers, symbols, special characters,  
and punctuation.  
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126 | HP Jornada 540 Series Users Guide  
The following chart is a partial display of the characters you can write while in  
lowercase mode (the dot on each character is the starting point for writing).  
Remember that even though you write a letter in its lowercase form, the case  
of the text that is displayed depends on where you write the letter. For  
example, if you write a lowercase ain the ABC area, an uppercase Ais  
displayed on the screen.  
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Appendix A | Character Recognition | 127  
For more information on using Character Recognizer and for demos of all  
characters, tap on the Character Recognizer input panel.  
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| 129  
Appendix B  
Migrating data from  
other devices  
Transferring data from a palm-size or  
handheld PC  
If you are currently using a Windows-powered palm-size or handheld PC, you  
can transfer data to your HP Jornada Pocket PC. If you have offline folders in  
Inbox on your palm-size or handheld PC that contain e-mail messages you  
want to transfer to your Pocket PC, you will have to follow a separate  
procedure, included below.  
To transfer data from another Windows-powered  
device  
1. Install Microsoft ActiveSync 3.1 on your desktop PC. For information  
on installing ActiveSync, see the Getting Started with Microsoft  
ActiveSync booklet.  
2. Synchronize your device with your desktop PC, so that the  
information on your desktop PC is current.  
3. If you have files on your device that you want to transfer, such as  
Note Taker notes and recordings, turn file conversion off in  
ActiveSync options so that the files stay in device format, and use  
ActiveSync Explorer to copy the files to your desktop PC. For specific  
instructions, see ActiveSync Help on the desktop PC.  
4. Synchronize your Pocket PC with your desktop PC. This will update  
your HP Jornada with the current data from your desktop PC.  
5. Reinstall programs. Check with the program vendors to find out if  
new versions that have been optimized for the Pocket PC are  
available.  
6. Using ActiveSync Explorer, copy the files you transferred to your  
desktop PC in step 3 to your Pocket PC.  
7. In ActiveSync, turn file conversion on again.  
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130 | HP Jornada 540 Series Users Guide  
8. Enter settings and connection information on the Pocket PC.  
To transfer offline folders  
1. Connect your palm-size or handheld PC to your desktop PC, and  
then click Windows CE Inbox Transfer on the Microsoft Outlook  
Tools menu.  
2. Select Copy or move selected messages to your desktop  
computer, and then click the Browse button.  
3. Select the offline folder that contains the messages you want to  
transfer to your desktop PC, and then click OK.  
4. Click the Transfer button and select the folder you want to transfer  
the messages to or click New Folder to create a new folder. Click OK  
to transfer the messages. Now you must transfer the messages from  
your desktop PC to your HP Jornada.  
5. In Inbox on your HP Jornada, tap Tools and then tap New Folder to  
create a folder for the messages you are going to transfer.  
6. In Outlook on your desktop PC, select the messages you want to  
transfer.  
7. Connect your HP Jornada to your desktop PC, and then click  
Windows CE Inbox Transfer on the Outlook Tools menu.  
8. Select Copy selected messages to your mobile device, and then  
click the Browse button.  
9. Select the offline folder on your device that you want to transfer the  
messages to, and then click OK.  
10. Click the Transfer button. The selected messages are moved to your  
HP Jornada.  
Migrating data from Palm devices  
Migrating from Palm III and newer products  
Palm Vand Palm IIIseries connected organizers can synchronize data  
with Microsoft Outlook 97/98. From MS Outlook you can synchronize the data  
to your HP Jornada using ActiveSync. Use PocketMirror® from Chapura™  
(included with the PalmDesktop organizer software) to synchronize data  
between your Palm Computing handheld and Microsoft Outlook.  
To use Chapuras PocketMirror conduit, first install the Palmdesktop  
software that is included with your Palm IIIxor Palm Vorganizer. If you  
choose to synchronize with Microsoft Outlook, the PocketMirror conduit will be  
installed with the Palm desktop software. For more information, go to the Palm  
website at www.palm.com.  
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Appendix B | Migrating data | 131  
Migrating from older Palm organizers  
If you would like to use PocketMirror to synchronize your PalmPilot or Pilot  
organizer with Microsoft Outlook, you will need to purchase the commercial  
version of the software from Chapura, the maker of PocketMirror. Check with  
Chapura directly.  
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