HP Hewlett Packard PDAs Smartphones 430se User Manual

HP Jornada  
430/430se Palm-size PC  
Users Guide  
Part number F1796-90002  
Printed in Singapore  
Edition 1  
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Table of Contents | iii  
Table of Contents  
Table of Contents......................................................................................................iii  
1 | Welcome...................................................................................................................1  
Whats in the box ............................................................1  
Using the manual ...........................................................2  
Using HP J ornadas built-in programs..........................2  
Finding more information ..............................................4  
Registering the HP J ornada ..........................................5  
Understanding conventions ...........................................5  
2 | Setting up................................................................................................................7  
Identifying the hardware features ................................7  
Using the Action button ...............................................10  
Using the stylus ............................................................10  
Setting up for the first time .........................................10  
Caring for the HP J ornada...........................................13  
3 | Managing battery power...............................................................................15  
Maintaining power to the HP J ornada........................15  
Viewing the remaining battery power.........................16  
Charging the main and backup batteries ...................16  
Changing the main battery..........................................17  
Using Power Properties................................................18  
Optimizing battery life .................................................20  
4 | Learning about the buttons, hard icons, and settings.....................21  
Turning the HP J ornada 430/430se on and off...........21  
Locking the hardware buttons.....................................22  
Using the hard icons.....................................................22  
Adjusting settings.........................................................23  
Using HP settings.........................................................24  
Using HP security.........................................................28  
5 | Learning to use the desktop........................................................................33  
Using the Active Desktop.............................................33  
Using the Start Menu and taskbar..............................35  
Using the command bar ...............................................36  
Typing, writing, and drawing on the HP J ornada......36  
Closing applications......................................................39  
Finding files and documents ........................................40  
Finding information .....................................................40  
Viewing information .....................................................41  
Learning the shortcuts .................................................41  
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iv Hewlett-Packard Jornada 430/430se Palm-size PC  
6 | Connecting to a desktop PC....................................................................... 43  
Understanding ActiveSync ..........................................43  
Establishing a partnership with a desktop PC...........45  
Connecting and disconnecting .....................................47  
Connecting by infrared.................................................48  
Connecting to another PC ............................................49  
Synchronizing data .......................................................49  
Browsing the HP J ornada desktop ..............................52  
Transferring files between your P/PC and the  
desktop PC ...............................................................53  
Setting up another P/PC from a full backup...............54  
Printing .........................................................................54  
7 | Using Channels and Inbox.......................................................................... 55  
Using Channels.............................................................55  
Sending and receiving messages with Inbox ..............58  
Using Inbox...................................................................62  
Sending and receiving CompuServe e-mail ................68  
Setting up an Ethernet connection..............................69  
Using Windows CE Inbox Transfer .............................69  
8 | Managing appointments and the address book............................... 71  
Calendar— Scheduling meetings and appointments .71  
Contacts— Tracking friends and colleagues...............74  
Tasks— Keeping a to-do list ........................................75  
9 | Managing information and calculations............................................... 77  
Creating notes and drawings .......................................77  
Recording voice memos ................................................82  
Backing up and restoring data ....................................85  
Using OmniSolve ..........................................................87  
10 | Customizing the HP Jornada.................................................................... 89  
Playing music on the HP J ornada ...............................89  
Adding sounds...............................................................90  
Adding desktop wallpaper............................................90  
Finding third-party software .......................................91  
Minimum PC requirements for HP J ornada  
compact disk ............................................................91  
Adding programs ..........................................................92  
Removing programs......................................................93  
Adding accessories ........................................................94  
Inserting and Removing CompactFlash Cards...........94  
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Table of Contents | v  
11 | Troubleshooting...............................................................................................97  
Troubleshooting basic problems ..................................97  
Troubleshooting remote connections .........................100  
Troubleshooting viewing problems............................101  
Troubleshooting HUM MP3 player ........................102  
Resetting .....................................................................103  
12 | Support and service....................................................................................105  
Web site .......................................................................105  
Customer support .......................................................105  
Service .........................................................................105  
Contacting Hewlett-Packard worldwide ...................106  
A | Jot Character Recognizer ..........................................................................109  
Areas of the Input Panel ............................................110  
Symbols .......................................................................111  
Help Writing Characters............................................111  
Options ........................................................................111  
Natural Character Set ................................................111  
Simplified Uppercase Character Set .........................117  
B | Migrating data from other handheld PC devices...........................125  
Migrating from non-Windows CE HP handheld  
PC devices ..............................................................125  
Translating appointment data ...................................125  
Translating Phone Book data ....................................126  
Migrating from Palm III and newer products ..........128  
Migrating from older Palm organizers ......................129  
Migrating from other non-HP Windows CE devices 129  
Index..........................................................................................................................131  
Warranty..................................................................................................................137  
One year limited hardware warranty .......................137  
Limitation of warranty...............................................137  
Limitation of liability and remedies ..........................138  
Hewlett-Packard Year 2000 Warranty......................139  
Year 2000 Warranty ...................................................139  
HP software product license agreement and  
HP software product limited warranty ................141  
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vi Hewlett-Packard Jornada 430/430se Palm-size PC  
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Chapter 1 | Welcome| 1  
1 | Welcome  
The Hewlett-Packard J ornada 430/430se Palm-size PC (P/PC) is  
a mobile computer running the Microsoft® Windows® CE  
operating system. It allows you to store your business and  
personal information, manage your appointments and contacts,  
and check e-mail while on the road. It then allows you to upload  
updated information to your desktop or notebook PC after  
returning to the office.  
In addition to Microsoft Windows products, the HP J ornada has  
built-in programs from Hewlett-Packard, BSQUARE™, EZOS,  
Utopiasoft, and LandWare that help you manage the system,  
manage tasks, and perform financial calculations. You can also  
load programs from the HP J ornada compact disk or from the  
Web.  
Whats in the box  
The HP J ornada package includes the following items:  
The Palm-size PC  
-
-
-
-
-
HP J ornada and stylus  
Rechargeable battery  
AC adapter, DC cable, and power cable  
Travel cable  
Earphones. (Free with 430se model only. The earphones  
are not covered by HPs 1-year warranty.)  
-
Clip Case. (Free with 430se model only. The Clip Case is  
not covered by HP's 1-year warranty.)  
Software to connect to your desktop PC  
-
Desktop Software for Microsoft Windows CE compact  
disk—Contains Microsoft® ActiveSync™ 3.0 with  
Windows® CE Services for both the HP J ornada and  
desktop PC. Also includes the Getting Started with  
Microsoft® ActiveSync™ user guide.  
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2 Hewlett-Packard Jornada 430/430se Palm-size PC  
Documentation  
-
-
-
HP J ornada Quick Start Card—A guide to getting started  
quickly with the HP J ornada  
Documentation pack—This Users Guide and the  
Regulatory Information Leaflet  
HP J ornada Accessory Guide—Information on accessories  
and products that can help you get the most from the HP  
J ornada  
Free software  
-
HP J ornada compact disk—Free programs that can be  
loaded onto the HP J ornada  
Using the manual  
Although great care has been taken to ensure the accuracy of  
procedures and screen art, some actual screens may be different  
than the ones that appear in this Users Guide.  
Using HP Jornadas built-in programs  
This section lists the HP J ornadas built-in programs. These  
programs are installed in ROM and cannot be erased or removed.  
Ca len d a r —Keeps track of important dates and events, and  
helps manage your schedule.  
Ch a n n els—Downloads Web information to the HP J ornada  
so that it can be viewed offline.  
Con ta cts—Stores names, addresses, and telephone numbers.  
When you update your contacts list, you can synchronize it  
with your desktop PC, so that contacts are always up to date.  
HP settin gs—Allows you to change settings such as screen  
brightness, to display system information such as memory  
status, and to change display, button, and battery driver  
settings.  
In b ox—Sends and receives e-mail messages. Also  
synchronizes with Microsoft Outlook or Microsoft Exchange on  
your desktop PC.  
Note Ta k er —Allows you to jot quick notes or to create  
sketches while in a meeting.  
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Chapter 1 | Welcome| 3  
Ta sk s—Keeps track of to-do lists. Allows you to set an alarm  
or a reminder.  
Hu m ™ fr om Utop ia soft™ —Allows you to play music on the  
HP J ornada.  
Voice Recor d er —Records reminders or vital information  
when there is no time to type. The dedicated Record button  
allows you to record messages with one hand.  
Com m u n ica tion —Sets up connections and allows you to  
connect to your desktop PC.  
HP u tilit iesHP keyboard (driver for external keyboard;  
U.S. English only).  
bTa sk fr om BSQUARE —Allows you to switch between  
applications or view the ones currently running. It also allows  
you to close applications with a single step.  
Ca lcu la t or Performs simple calculations in an on-screen  
calculator. Allows you to copy the results to any open document.  
EZOS EzExp lor er Finds files and documents on the P/PC.  
Om n iSolve fr om La n d Wa r ePerforms complex  
mathematical and business calculations.  
Con n ect ion s—Sets up connections for communications with  
other computers or the Internet.  
ActiveSyn c—Initiates synchronization with your desktop  
computer from your HP J ornada.  
P C Lin k Establishes the connection between the  
HP J ornada and desktop PC partner.  
Solita ir ePasses the time at the airport, on the train, or  
during a not-so-interesting meeting or lecture.  
Settin gs—Adjusts settings for buttons, communications, the  
stylus, and more.  
HP secu r ity—Allows you to set a primary password and a  
reminder password, and allows you to log security events.  
HP b a ck u p —Backs up Contacts, Calendar, and Tasks data  
or your entire P/PC to a CompactFlash (CF) Memory Card.  
F in d —Searches for appointments, channel items, contacts,  
mail messages, Note Taker notes, tasks, or voice recordings.  
Help —Gives you access to online help.  
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4 Hewlett-Packard Jornada 430/430se Palm-size PC  
Finding more information  
The following table is a guide to the different types of  
information available to help you use the HP J ornada. Although  
this book introduces the programs on your P/PC, it does not  
describe them completely. For more information, see the  
comprehensive online Help for each program.  
Information  
Programs  
Source  
This Users Guide.  
–or–  
Online Help on your P/PC. Tap Sta r t  
and then Help .  
Synchronizing and  
exchanging files  
with a desktop PC  
(including  
information on  
connecting while  
traveling)  
This Users Guide.  
–or–  
Online Help on your P/PC. Tap Sta r t  
and then Help .  
–or–  
Microsoft ActiveSync Help on your  
desktop PC. In the Microsoft  
ActiveSync window, click Help , and  
then click Micr osoft Act iveSyn c  
Help .  
Toolbar buttons and  
dialog box items  
Tap and hold on a toolbar button or  
dialog box item to see its name or a  
short description. Drag off the toolbar  
button or item before lifting to avoid  
activating it.  
Troubleshooting  
information on  
connections  
Microsoft ActiveSync Help on your  
desktop computer. In the Microsoft  
ActiveSync window, click Help , and  
then click Micr osoft Act iveSyn c  
Help .  
Up-to-date  
www.microsoft.com/windowsce.  
information on  
Windows CE–based  
devices  
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Chapter 1 | Welcome| 5  
Information on this  
release of Microsoft  
ActiveSync  
The Release Notes on your desktop  
computer. Click Sta r t, point to  
P r ogr a m s, Micr osoft Act iveSyn c,  
and then click Relea se Notes.  
Software updates,  
device drivers, and  
lists of compatible  
accessories  
The Hewlett-Packard J ornada Web  
site at www.hp.com/jornada.  
The complete text of this Users Guide is also available on the  
Hewlett-Packard Web site at www.hp.com/jornada. You can  
download the Users Guide to your desktop PC and view it using  
the Adobe™ Acrobat Reader, available from the Adobe Web site  
at www.adobe.com.  
Registering the HP Jornada  
To register the HP J ornada, go to www.hp.com/jornada.  
Understanding conventions  
This Users Guide includes visual cues to help you find tips and  
warnings.  
A shortcut, another way to do  
something, or expanded  
information about the topic.  
Caution or warning information  
about the topic. This is important  
information that should be  
observed to prevent loss of data or  
damage to the HP J ornada.  
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6 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Chapter 2 | Setting up| 7  
2 | Setting up  
This chapter explains how to:  
identify hardware features  
use the Action button  
use the stylus  
set up the HP J ornada for the first time  
care for the HP J ornada  
Identifying the hardware features  
The views below introduce you to the connectors, ports, and other  
features of the HP J ornada.  
Front view of the HP J ornada  
1. AC Charging LED—When connected to AC power, this  
LED glows with one of two colors:  
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8 Hewlett-Packard Jornada 430/430se Palm-size PC  
Am ber —Indicates that the battery is charging  
(connected to AC power).  
Gr een —Indicates that the battery is fully charged.  
2. Notification LED—Blinks red when you have an  
appointment. Glows red when you are recording.  
3. Infrared port (IrDA–compliant transceiver)— Enables  
you to send and receive files by infrared beam between  
P/PCs, between the P/PC and a Handheld PC (H/PC), or  
between the P/PC and a desktop PC. (For more  
information, see the Con n ect in g b y in fr a r ed section  
in chapter 6.)  
4. Microphone—Allows you to record voice memos.  
5. Record button—Starts the Voice Recorder. When held,  
turns on the P/PC when it is off, and records until the  
button is released.  
6. Action button—See the Usin g t h e Act ion bu t t on  
section in this chapter.  
7. Exit button—Exits dialog windows and menus.  
8. Start buttonDisplays the Sta r t menu. Also turns on  
the P/PC when it is off, and, if held, brings up  
HP settings.  
9. Earphone jack—Accepts a plug for standard earphones.  
Playback is in stereo.  
10. Battery door release—When pressed with the stylus,  
releases the battery door.  
11. Battery door—Slides down when the battery door  
release is pressed. Open only when replacing the  
battery.  
12. Hard icon panel—Allows one-touch access to four  
applications. By default, the applications are Contacts,  
Calendar, Tasks, and OmniSolve, but these can be  
reconfigured. To do this, tap Settin gs from the Sta r t  
menu, tap Bu tt on s, tap the P r ogr a m tab, and then  
follow the directions on the control panel.  
13. Power On/Off button—Press to power on and off.  
14. Display cover—Open the display cover when you want to  
tap the screen.  
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Chapter 2 | Setting up| 9  
Back view of the HP J ornada  
15. CompactFlash Type I and II Card slot—Enables you to  
add memory or use accessories on CompactFlash (CF)  
Cards. (For a list of recommended accessory cards, go to  
the Hewlett-Packard Web site at www.hp.com/jornada.)  
16. Stylus—Use the stylus as a mouse substitute. For  
example, tap to select a button or menu item, double-tap  
to open an application, drag the stylus across words or  
items to select them.  
17. Reset button—Restarts the HP J ornada. For more  
information about soft and full resets, see the Resettin g  
section in chapter 11.  
18. Audio speaker—Lets you listen to system sounds or  
voice memos.  
19. P/PC connector —Connects the P/PC to the travel cable.  
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10 Hewlett-Packard Jornada 430/430se Palm-size PC  
Using the Action button  
The Act ion button can be pressed and rocked:  
pressing it executes a highlighted item  
rocking it allows you to scroll  
Using the stylus  
The stylus can be used in several ways:  
to write, type, and draw on the screen  
to double-tap on the screen, which opens applications  
to select text or drawings  
to lever out CompactFlash Cards  
to press the Reset button on the back of the HP J ornada  
to release the battery door  
The display cover must be open when you write or tap on the  
screen.  
Setting up for the first time  
As part of the setup process, you:  
install the battery  
connect the AC adapter  
complete the Windows CE Welcome Wizard  
Follow the steps described below in the order they are  
presented.  
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Chapter 2 | Setting up| 11  
Installing the battery  
The main battery powers the HP J ornada when it is not  
connected to AC power. The battery fits into a compartment on  
the bottom of the HP J ornada, as shown in the figure.  
This view of the left side of the HP J ornada shows how to insert  
the battery.  
To install the main battery  
1. Unpack the main battery.  
2. Open the battery compartment. Insert the tip of the  
stylus into the battery door release. Slide the battery  
door open toward the bottom of the P/PC.  
3. Insert the battery pack into the battery compartment. If  
the battery does not slide in easily, check the battery  
orientation and try again. If you are putting the battery  
in correctly, you do not need to force it.  
4. Slide the battery door closed until it locks into place.  
5. The HP J ornada turns on automatically. The first screen  
you see is the Hardware Button instruction screen. It  
describes the location and function of the HP J ornadas  
hardware buttons. Press the Act ion button to continue.  
6. Connect to AC power as described in the next section.  
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12 Hewlett-Packard Jornada 430/430se Palm-size PC  
Before using battery power, charge the battery overnight by  
connecting the AC adapter (see the Con n ect in g th e tr a vel  
ca b le a n d AC a d a p ter section in this chapter). While  
charging, you may see backup battery low messages. These do  
not appear once the battery is fully charged. If you do not  
charge overnight, the backup battery low messages may  
continue to appear. You can use the P/PC while charging.  
About the backup battery  
The rechargeable backup battery is a permanent part of the  
HP J ornada, so you do not need to install or replace it.  
The backup battery is being charged automatically when the  
P/PC is connected to AC power.  
Make sure you connect to AC power to charge as soon as you  
see a backup battery low warning. Continue to charge until  
the backup battery level is good” (check the Sta tu s tab of the  
Power panel; see the Usin g th e Sta tu s ta b section in chapter  
3).  
Do NOT replace your main battery when the backup battery is  
low.  
Connecting the travel cable and AC adapter  
You can operate the HP J ornada on AC power using the AC  
adapter. The AC adapter accepts voltages from 100 V to 240 V, so  
you can use it anywhere in the world. However, you may need a  
plug adapter to accommodate different electrical outlets.  
The travel cable and AC adapter  
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Chapter 2 | Setting up| 13  
To connect to AC power  
1. Unpack the AC adapter, then connect the power cable  
and the DC cable to the AC adapter body.  
2. Connect the DC cable to the travel cable connector.  
3. Plug the travel cable connector into the HP J ornada.  
4. Plug the power cable into an AC power outlet.  
Use the AC adapter to plug the HP J ornada into external  
power whenever possible, especially when connecting to a  
desktop PC or other peripheral, or when letting the LED  
indicator flash for extended time periods. For more  
information, see the Op tim izin g ba tter y life section in  
chapter 3.  
Running the Welcome Wizard  
1. When you see the Microsoft Windows CE Welcome  
screen, press the Act ion button.  
2. Open the display cover. The display cover must be open  
when you write or tap on the screen.  
3. Using the stylus, tap and hold the center of the target.  
Repeat as the target moves around the screen. Press  
Act ion to accept the settings.  
4. Follow the Welcome Wizard to complete the HP J ornada  
setup.  
Tap the HP J ornada display to open menus, press buttons, or  
select menu items. To select text or drag a control, slide the  
pen tip firmly across the display.  
Caring for the HP Jornada  
Follow these suggestions for long and trouble-free use.  
To clean the screen, wipe it with a damp, lint-free cloth.  
Do not drop the HP J ornada. Accidental damage is not covered  
under the Hewlett-Packard express warranty.  
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14 Hewlett-Packard Jornada 430/430se Palm-size PC  
Radiated interference from other electronic equipment may  
affect the appearance of the display. To return the display to  
normal, remove the P/PC from the source of the interference.  
The HP J ornada is designed to operate at temperatures  
between 0 to 40 ºC (32 to 104 ºF). It is designed to maintain  
data at temperatures between 0 to 55 ºC (32 to 131 ºF).  
Subjecting the P/PC to temperatures outside those ranges  
may damage the P/PC or result in loss of data. Be especially  
careful not to leave the HP J ornada in direct sunlight or in a  
car where temperatures can rise to harmful levels.  
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Chapter 3 | Managing battery power| 15  
3 | Managing battery power  
This chapter explains the importance of maintaining power to  
the HP J ornada. It also explains how to:  
view the remaining battery power  
charge the batteries  
change the main battery  
use Power Properties  
conserve battery power  
Maintaining power to the HP Jornada  
Because the data and files you save on the HP J ornada are  
stored in RAM, it is extremely important that you maintain a  
continuous power supply to the HP J ornada at all times. If the  
HP J ornada runs out of power, all information you have entered  
is lost. Although the Windows CE operating system and  
programs are stored in ROM and cannot be erased, any custom  
settings and programs you have added are lost.  
When taking out the main battery, keep in mind that when  
the P/PC is without power, data retention is guaranteed for  
only 1 minute, and only if the backup battery level is good”  
(check the Sta tu s tab of the Power panel; see the Usin g th e  
Sta tu s ta b section in chapter 3). You do not need to take out  
the main battery except to replace it with a spare battery  
(F1287A).  
The HP J ornada uses a rechargeable lithium-ion battery, which  
supplies power whenever the P/PC is not connected to AC power.  
Under normal operating conditions, the battery should last for up  
to 6 hours of continuous use without recharging. Battery life  
varies, however, depending on how you use the P/PC.  
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16 Hewlett-Packard Jornada 430/430se Palm-size PC  
The rechargeable backup battery is a permanent part of the  
HP J ornada, so you do not need to install or replace it.  
The backup battery is being charged automatically when the  
P/PC is connected to AC power. Continue to charge until the  
backup battery level is good.” While charging, backup battery  
low messages may continue to appear.  
Do NOT replace your main battery when the backup battery is  
low.  
You should respond immediately when a message warning of  
low battery power is displayed. When the battery power is low,  
simply connect the HP J ornada to AC power to recharge.  
Viewing the remaining battery power  
To view the remaining battery power  
1. Tap Sta r t, then HP settin gs.  
–or–  
Hold the Sta r t button for 1 second.  
The remaining battery power is displayed on a status  
bar at the bottom of the Settin gs tab.  
Charging the main and backup batteries  
To charge the batteries  
1. Connect the HP J ornada to AC power.  
The AC Charging LED indicates the charging status of the main  
battery:  
Am ber —Indicates that the battery is charging (connected to  
AC power).  
Gr een —Indicates that the battery is fully charged.  
The AC Charging LED is illuminated only if the P/PC is  
connected to AC power.  
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Chapter 3 | Managing battery power| 17  
Changing the main battery  
Follow this procedure when you replace the main battery with a  
spare battery (accessory F1287A).  
Do NOT replace your main battery when the backup battery is  
low or data loss may occur.  
When taking out the main battery, keep in mind that when  
the P/PC is without power, data retention is guaranteed for  
only 1 minute, and only if the backup battery level is good”  
(check the Sta tu s tab of the Power panel; see the Usin g th e  
Sta tu s ta b section in chapter 3).  
To change the main battery  
1. Turn off the P/PC.  
2. Release the battery door by pushing the stylus into the  
small hole above the door. Then, slide the door down and  
off. See the figure in the  
In st a llin g th e battery section in chapter 2.  
3. Slide the old battery out of the battery slot.  
4. Slide the new battery into the battery slot. If the battery  
does not slide in easily, check the battery orientation  
and try again. If you are putting the battery in correctly,  
you do not need to force it.  
5. Replace the battery door, and slide it up until it snaps  
shut.  
6. Turn on the P/PC.  
The rechargeable backup battery is a permanent part of the HP  
J ornada, so you do not need to install or replace it.  
Before using battery power, charge the battery by connecting  
the AC adapter.  
You can use the P/PC while charging. Charging the battery  
takes approximately 3 to 4 hours.  
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18 Hewlett-Packard Jornada 430/430se Palm-size PC  
The switch on the battery does not have any electrical function.  
When the battery is drained, you can flip the switch so that the  
red dot shows. This can help to remind you that the battery  
needs to be recharged, which is convenient if you have other  
batteries.  
Using Power Properties  
Power Properties displays information about the current state of  
your battery and allows you to control options that can conserve  
battery power.  
To use Power Properties  
1. Tap the Sta r t button, tap Settin gs, and then tap  
P ow er . If you are not familiar with using the Start  
menu, read Usin g th e Sta r t Men u a n d ta sk ba r  
section in chapter 5.  
–or–  
If the power plug icon is on the taskbar, double-tap it.  
2. Tap the Sta tu s, P ow er , or Dim m in g tab (see the next  
section for details.  
3. Select your preferences. For more information, read the  
following paragraphs, or tap the Help button.  
4. Tap OK to save the changes and exit, or tap the Close  
button (X in the upper right corner) to abandon the  
changes.  
Using the Status tab  
The Sta tu s tab displays the status of the main and backup  
batteries.  
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Chapter 3 | Managing battery power| 19  
Status tab  
Using the Power tab  
The P ow er tab lets you customize how and when your P/PC  
suspends operation to help maximize battery life:  
Tou ch scr een t o p ow er on —Select this option to allow your  
P/PC to awake from suspend mode when you tap the screen or  
hard icon panel.  
The Tou ch scr een t o p ow er on option is checked by default.  
When you uncheck this option, you are no longer able to use  
the hard icon panel to power on the P/PC.  
Su sp en d w h ile on b a tter y p ow er —To conserve battery  
power, your P/PC automatically suspends operation after a  
period of continuous idle time while running on battery power.  
Select the amount of idle time from the dropdown list.  
En a b le su sp en d w h ile on AC p ow er —Select this option to  
automatically suspend operation after a period of continuous  
idle time while running on AC power. Select the amount of  
idle time from the dropdown list.  
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20 Hewlett-Packard Jornada 430/430se Palm-size PC  
Using the Dimming tab  
The Dim m in g tab lets you control backlight dimming to help  
conserve battery power:  
Au tom a tica lly d im w h ile on Ba tter y P ow er —By default,  
this option is selected with an idle time of 1 minute. It  
conserves battery power by automatically dimming the  
backlight.  
Au tom a tica lly d im w h ile on AC P ow er —Select this option  
to automatically dim the backlight after a period of continuous  
idle time while running on AC power. Select the amount of  
idle time from the dropdown list.  
Optimizing battery life  
The following tips can optimize battery life, ensuring the longest  
use of your P/PC between charges:  
Shorten auto-suspend time. To set auto-suspend time: from  
the Sta r t menu, tap Settin gs, tap P ow er , and then tap the  
P ow er tab.  
Set the display to dim automatically after a short time. To set  
dimming: from the Sta r t menu, tap Settin gs, tap P ow er ,  
and then tap the Dim m in g tab.  
Minimize brightness and use contrast to increase readability.  
To set brightness and contrast: from the Sta r t menu, tap  
HP settin gs. For more information about HP settings, see the  
Usin g HP set t in gs section in chapter 4.  
Turn off sounds you do not need or mute the system speaker.  
To mute sounds: from the Sta r t menu, tap HP settin gs. For  
more information about HP settings, see the Usin g HP  
settin gs section in chapter 4.  
Connect to AC power when connected to any peripherals  
requiring power.  
Connect to AC power when connected to your desktop PC.  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 21  
4 | Learning about the  
buttons, hard icons, and  
settings  
This chapter describes how to:  
turn the HP J ornada on and off  
lock the hardware buttons  
use and reconfigure the hard icons  
adjust settings, such as brightness and volume  
set a password  
Turning the HP Jornada 430/430se on and off  
One of the most convenient features of Windows CE and the  
HP J ornada is instant on.” With instant on, you do not have to  
wait for the P/PC to start up or shut down; you can start working  
immediately by pressing the On /Off button at the lower right  
corner of the P/PC.  
Alternately, you can turn on the P/PC by:  
Pressing the Sta r t button  
Pressing the Recor d button  
Holding the stylus down on one of the hard icons  
Tapping the screen  
When you are finished, turn off the P/PC by pressing the On /Off  
button. Turning off the HP J ornada simply suspends operation.  
When you turn it on again, you can start working where you left  
off.  
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22 Hewlett-Packard Jornada 430/430se Palm-size PC  
To conserve battery power, you can set the HP J ornada to  
auto-suspend after a preset period of continuous idle time. By  
default, the P/PC auto-suspends after 3 minutes while running  
on battery power. (For more information on auto-suspend and  
tips for conserving battery power, see the Op tim izin g  
b a tter y life section in chapter 3.)  
Locking the hardware buttons  
Pressing the Recor d button or the Sta r t button powers on the  
P/PC. To avoid powering on the P/PC accidentally (which would  
drain the battery), you can lock the hardware buttons that are on  
the left side of the P/PC.  
To lock the buttons  
1. Press and hold the On /Off button to lock the buttons.  
When the volume is not muted, a sound indicates that  
Button Lock is enabled, and the lock icon  
in the taskbar.  
appears  
To unlock the buttons  
1. When the buttons are locked, press and hold the On /Off  
button to unlock the buttons. When the volume is not  
muted, a sound indicates that Button Lock is  
disabled, and the lock icon  
taskbar.  
disappears from the  
When Button Lock is enabled, all hardware buttons are disabled,  
except for the On /Off button. You can change the button lock  
settings on the Dr iver s tab of HP settings.  
Using the hard icons  
To launch Contacts, Calendar, Tasks, or OmniSolve, tap the  
appropriate icon at the bottom of the display. If you double-tap  
the icon, the Edit windows for Contacts, Calendar, and Tasks are  
displayed.  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 23  
To reconfigure the hard icons  
1. Tap Settin gs from the Sta r t menu.  
2. Tap Bu tt on s.  
3. Tap the P r ogr a m tab.  
4. Tap the name of the hard icon (under P r ogr a m  
b u t t on s) that you want to reconfigure.  
5. Select the program under Bu tton a ssign m en t that you  
want to associate with the hard icon.  
6. Tap OK.  
Adjusting settings  
You can adjust P/PC settings to suit the way you work. Tap  
Sta r t and then Settin gs to see the settings available on your  
P/PC.  
You might want to adjust the following:  
Bu tt on s, to associate program buttons with specific programs  
and to adjust the Act ion button  
Com m u n ica tion s, to set up a name and description for the  
P/PC and to adjust the connection to your desktop PC  
Dia lin g, to adjust dialing location settings and patterns, such  
as country codes  
P a ssw or d , to limit access to your P/PC  
For information on a particular setting, you can do either of the  
following:  
Open the setting, tap Sta r t, and then tap Help .  
Open the setting, and then tap and hold on the label of the  
item you want more information about, as shown in the figure  
below.  
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24 Hewlett-Packard Jornada 430/430se Palm-size PC  
Using HP settings  
The HP settings control panel has three tabs:  
Settin gs—Allows you to adjust screen brightness and  
contrast, speaker volume. Also displays remaining battery  
power.  
Mem or y—Displays total and available (free) Storage and  
Program memory.  
Dr iver s—Allows you to select the display colors and  
customized button settings, and to select how the battery is  
optimized.  
To start HP settings  
1. Tap the Sta r t button, and then tap HP settin gs.  
–or–  
Hold the Sta r t button for 1 second.  
Using the Settings tab  
To set brightness, contrast, and volume  
1. Open HP settings and tap the Settin gs tab.  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 25  
2. Adjust the contrast, brightness, and volume sliders, and  
then select or deselect the Mu te check box to mute or  
restore the system volume. Or simply select one of the  
four preset profiles.  
You can adjust brightness, contrast, and volume by using the  
Act ion button. Rock it to cycle through the profiles, and press  
it to select the preferred one.  
To change the preset profiles  
1. Open HP settings and tap the Settin gs tab.  
2. Select the radio button of the profile you want to change.  
3. Adjust sound, brightness, and contrast sliders to your  
preference.  
4. Tap OK to save the changes and exit, or tap the Close  
button (X in the upper right corner) to abandon the  
changes.  
Settings tab  
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26 Hewlett-Packard Jornada 430/430se Palm-size PC  
You can switch to the Volume & Sounds control panel by  
tapping the Speaker button.  
You can switch to the Power control panel by tapping the  
Ba tter y button next to the battery status bar.  
Using the Memory tab  
To adjust how memory is allocated between  
storage and programs  
1. Open HP settings and tap the Mem or y tab.  
2. Switch to the System control panel by tapping the  
Win d ow s button next to the memory status display,  
and then tap the Mem or y tab.  
3. Move the slider to the left or right.  
4. Tap OK to save the changes and exit, or tap the Close  
button (X in the upper right corner) to abandon the  
changes.  
Using the Drivers tab  
To change the number of colors displayed  
1. Open HP settings and tap the Dr iver s tab.  
2. Select a display mode (8- or 16-bit) from the Mod e  
dropdown list.  
3. To save the changes, tap OK. A dialog box asks you to  
perform a soft reset. Tap OK and then perform the soft  
reset (see the Soft r eset section in chapter 11.)  
To abandon the changes, tap the Close button (X in the  
upper right corner).  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 27  
Drivers tab  
To change button lock options  
1. Open HP settings and tap the Dr iver s tab.  
2. If you want the Recor d button or Sta r t button to  
remain active during button lock mode, select the  
corresponding option.  
3. Tap OK to save the changes and exit, or tap the Close  
button (X in the upper right corner) to abandon the  
changes.  
To maximize battery life when you are running  
low on power  
1. Open HP settings and tap the Dr iver s tab.  
2. Select Use r eser ve b a tter y p ow er .  
3. Tap OK to save the changes and exit, or tap the Close  
button (X in the upper right corner) to abandon the  
changes.  
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28 Hewlett-Packard Jornada 430/430se Palm-size PC  
The Use r eser ve b a tter y p ow er allows your P/PC to use up  
more of the batterys reserve power. This power is normally  
reserved for retaining your data after the P/PC has reached a  
very low” battery status. Enabling the Use r eser ve b a tter y  
p ow er check box option reduces the data retention period  
from 14 days to approximately 7 days.  
Using HP security  
The HP security control panel has three tabs:  
P a ssw or d —Allows you to set a primary password and a  
reminder password. You use the reminder password if you  
forget your primary password.  
Activa tion —Allows you to set a password delay timer.  
Log—Allows you to log security events.  
To start HP security  
1. Tap the Sta r t button, tap Settin gs, and then tap  
HP secu r ity.  
2. If you have already enabled password protection, you  
need to enter your primary password to modify settings.  
The HP security primary and reminder password are case-  
sensitive. If you set a password (using lower and/or upper case  
characters) with HP security, you need to type the password in  
the exact same way to unlock the P/PC.  
The Microsoft Password feature is not case-sensitive.  
Using the Password tab  
To set your primary password  
1. Open HP security and tap the P a ssw or d tab.  
2. Enter a Primary Password in the P a ssw or d text box,  
and then enter the same password in the Con fir m text  
box. Passwords can be 1 to 40 characters long.  
3. Tap the E n a ble P a ssw or d P r ot ect ion checkbox.  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 29  
You can also set a primary password with the Microsoft  
Password feature (tap Sta r t, Settin gs, and then P a ssw or d ).  
Password tab  
If you forget your primary password, you can still unlock your  
P/PC with the reminder password. However, you cannot access  
the HP secu r ity P r op er ties tab to reset your primary  
password.  
If you forget your primary password, the ONLY way to reset it  
is to follow these steps: 1) perform a full backup either to the  
desktop PC or to a CF card using HP backup, 2) perform a full  
reset on your P/PC, and then 3) restore the backup file to your  
P/PC.  
You can only backup to your desktop PC if you previously  
saved your password when connecting with ActiveSync. If you  
did not save your password, use HP backup to backup to a  
CF card. For information on full backups and restores, see the  
Ba ck in g u p a n d r estor in g d a ta section in chapter 9. For  
information on performing a full reset, see the F u ll r eset  
section in chapter 11.  
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30 Hewlett-Packard Jornada 430/430se Palm-size PC  
To set a reminder password  
1. Open HP security and tap the P a ssw or d tab.  
2. Enter any question in the Qu estion text box, and then  
enter your answer in the An sw er text box. The  
reminder question and answer can be 1 to 40 characters  
long. The answer is case-sensitive and can be enabled  
only if the primary password is enabled.  
3. Tap the En a b le Rem in d er P a ssw or d checkbox.  
If you forget your primary password, the only way to unlock  
your P/PC is through the reminder password.  
Using the Activation tab  
To set a password delay timer  
1. Open HP security and tap the Activa tion tab.  
2. Under P a ssw or d Dela y, tap the Dela y P a ssw or d  
a ct iva t ion checkbox, and then enter the number of  
minutes to delay. The minimum is 1 minute, and the  
maximum is 240 minutes.  
3. Under Rem in d er P a ssw or d , enter the number of bad  
logon attempts that you want to allow. The minimum is  
1 attempt, and the maximum is 20 attempts. You can  
modify this only if the reminder password is enabled.  
Using the Log tab  
To enable logging  
1. Open HP security and tap the Log tab.  
2. Tap the E n a b le Loggin g checkbox.  
To export a log file  
1. Open HP security and tap the Log tab.  
2. Select a log file, and then tap the Exp or t Log button.  
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Chapter 4 | Learning about the buttons, hard icons, and settings| 31  
3. Enter a file name. The Op tion s button allows you to  
choose a location and file type. The Cr ea te In >> button  
allows you to choose or create a folder in which to store  
t h e file . B y d e fa u lt , t h e file is s t or e d in t h e M y D ocu m e n t s  
fold e r  
.
To delete the log files  
1. Open HP security and tap the Log tab.  
2. Tap the Clea r Log button.  
About the log database  
The following events are logged when logging is enabled:  
Successful logon to HP security  
Unsuccessful logon to HP security  
Modification of HP security settings  
Modification of the primary password  
Expiration of the primary password during system logon  
Modification of the primary password after logon with the  
reminder password during system logon  
Successful authentication during system logon  
Unsuccessful authentication during system logon  
To prevent the log database from taking up too much storage  
space, the log database is limited to 550 records. Records are  
deleted on a first-in-first-out basis.  
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32 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Chapter 5 | Learning to use the desktop| 33  
5 | Learning to use the  
desktop  
This chapter describes how to:  
use the Active Desktop™  
use the Start menu, taskbar, command bar, and online help  
type, write, and draw  
close applications  
find files and other information  
use shortcuts to help you work faster  
Using the Active Desktop  
You can use the Active Desktop to display important  
information, such as todays appointments and tasks. You can  
also display channel information, such as stock quotes. For more  
information, see the Disp la yin g m ob ile d esk t op com p on en t s  
section in chapter 7.  
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34 Hewlett-Packard Jornada 430/430se Palm-size PC  
To select the type of information you want to display on the  
desktop, tap Sta r t, Settin gs, Disp la y, and then Disp la y  
Active Desk top .  
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Chapter 5 | Learning to use the desktop| 35  
Using the Start Menu and taskbar  
Use the Sta r t menu on the taskbar to switch programs, display  
settings, find information, and view Help for the current  
program.  
On the taskbar, you can also do the following.  
You can change what you see on the Sta r t menu and taskbar by  
tapping Sta r t, Settin gs, and then Ta sk b a r .  
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36 Hewlett-Packard Jornada 430/430se Palm-size PC  
Using the command bar  
The command bar at the top of the P/PC screen includes both  
menu names and toolbar buttons. You can decide which you want  
to display.  
Typing, writing, and drawing on the  
HP Jornada  
With your P/PC, you can quickly type, write, and draw in the way  
that is most convenient for you. You can type with the soft  
keyboard, write using character recognition, or write and draw  
directly on the screen using your stylus.  
In Note Taker, and in notes that you attach to entries in  
Calendar, Contacts, and Tasks, you can use your stylus to write  
on the screen. For more information, see the Cr ea tin g n otes  
a n d d r a w in gs section in chapter 9.  
You can enter information in any program on your P/PC by  
typing with the soft keyboard or writing using character  
recognition. First select the input method you want to use in your  
P/PCs input panel. Tap the In p u t Meth od arrow to see your  
choices.  
Typing with the keyboard  
To type, tap the In p u t Meth od arrow on the taskbar and select  
Keyboa r d . Then tap the keys with your stylus.  
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Chapter 5 | Learning to use the desktop| 37  
You can adjust keyboard settings to suit the way you work. Tap  
Sta r t, Settin gs, and then In p u t P a n el. Select Keyboa r d as the  
input method, and then tap Op tion s.  
Enable swipe shortcuts (gestures) on your keyboard so that you  
can do the following:  
To insert a space, swipe across the keyboard from left to right.  
To delete a character, swipe across the keyboard from right to  
left.  
To enter a carriage return, swipe the keyboard from top to  
bottom.  
To enter the character in uppercase, starting on a key, swipe  
up.  
Using character recognition  
You can use the character recognition software, CIC® J ot™, to  
write. Tap the In p u t Meth od arrow on the taskbar and select  
J ot Ch a r a cter Recogn izer . When you write a letter in the box,  
your handwritten character is converted to typed text that  
appears on the screen.  
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38 Hewlett-Packard Jornada 430/430se Palm-size PC  
Some letters must be written in a particular way to be  
recognized. To see how to write letters, tap the Help button for  
an online demonstration or see Appendix A.  
Drag your stylus across the panel horizontally from right to  
left to delete a character. Drag from left to right to type a  
space.  
As you type or write, your P/PC anticipates the word you are  
writing and displays it above the input panel. When you tap the  
displayed word, it is inserted into your text at the insertion point.  
The more you use your P/PC, the more words it learns to  
anticipate.  
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Chapter 5 | Learning to use the desktop| 39  
To customize the suggested words, tap Sta r t, Settin gs, In p u t  
P a n el, and then the Wor d Com p letion tab.  
Closing applications  
Use bTask to close applications with a single step, switch  
between applications, or view the applications currently running.  
If your P/PC runs slow or locks up while running applications,  
you may have too many applications running at the same time.  
Use bTask to close some applications and speed up the system.  
Tasks are closed automatically when memory is running low.  
To start bTask  
1. From the Sta r t menu, tap P r ogr a m s, and then tap  
b Ta sk . The bTask icon is added to the taskbar.  
To close the active application or all open  
applications  
1. Tap the bTask icon on the taskbar.  
2. Tap Close Act ive or Close All.  
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40 Hewlett-Packard Jornada 430/430se Palm-size PC  
To switch between open applications  
1. Tap the bTask icon on the taskbar.  
2. Tap the application to which you want to switch.  
To close bTask  
1. Tap the bTask icon on the taskbar.  
2. Tap E xit.  
Finding files and documents  
EzExplorer from EZOS is your gateway to all the applications,  
documents, and other files on your P/PC. It displays information  
using familiar folder and file names. In EzExplorer, you can  
browse, copy, move, delete, and rename the files and folders in  
your system, and you can create shortcuts to frequently used  
items.  
To start EzExplorer  
1. From the Sta r t menu, tap P r ogr a m s, and then tap  
EzExp lor er .  
For detailed procedures about using EzExplorer, refer to online  
Help.  
Finding information  
The Find feature on your P/PC helps you quickly locate  
information. Tap Sta r t and then F in d . Enter the text you want  
to find, select a data type, and then tap OK to start the search.  
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Chapter 5 | Learning to use the desktop| 41  
Viewing information  
Most programs provide a list view, showing the items or files you  
have already created in that program. You can display the list in  
the manner that is most helpful for you.  
You can sort the list on a particular column by tapping the  
column heading.  
In Calendar, Contacts, and Tasks, you can assign entries to  
particular categories and then filter the list to show a specific  
category.  
In Note Taker, Voice Recorder, and Inbox, you can place files or  
messages in folders, and then filter the list to show only the files  
or messages in a specific folder.  
Learning the shortcuts  
The following tips and shortcuts help you work faster.  
Turn on the HP J ornada by pressing the On /Off button, by  
pressing the Sta r t button, by pressing the Recor d button, by  
holding the stylus down on one of the hard icons, or by tapping  
the screen.  
Press the Sta r t button to bring up the Sta r t menu.  
Hold down the Sta r t button to bring up HP settin gs.  
Hold down the Recor d button to start recording. Recording  
stops when you release the button.  
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42 Hewlett-Packard Jornada 430/430se Palm-size PC  
To play all of your recordings one after another, press the  
Act ion button twice. A short beep sounds between recordings.  
Press the Act ion button to execute a highlighted item. Rock  
this button to scroll up and down through dropdown lists.  
Press the E xit button to exit dialog windows.  
Reconfigure the hard icons so that they start the applications  
that you use most often. To do this, tap Settin gs from the  
Sta r t menu, tap Bu tt on s, tap the P r ogr a m tab, and then  
follow the directions on the control panel.  
Use the AC adapter to plug the HP J ornada into external  
power whenever possible, especially when connecting to a  
desktop PC or other peripheral, or when letting the LED  
indicator flash for extended time periods. For more  
information, see the Op tim izin g ba tter y life section in  
chapter 3.  
In Calendar, to choose the way you prefer to be notified, on  
the Tools menu, tap Op tion s, tap the Ala r m button, and  
then tap Rem in d er Op tion s.  
If you have lost the HP J ornada or replaced it with another  
HP J ornada, you can set up the new P/PC with the same data  
and settings as the old one, if you previously performed a full  
backup using ActiveSync or HP backup.  
If you used ActiveSync to back up your data, then follow the  
instructions for restoring information to your mobile device in  
Microsoft ActiveSync Help on your desktop computer. If you  
backed up the P/PC using HP backup, then restore the  
information as described in the Usin g HP b a ck u p section in  
chapter 9.  
Speed up the synchronization process by synchronizing  
regularly. If you use Microsoft Outlook, ActiveSync  
synchronizes only 2 weeks of calendar data by default. To  
change the setting, in the ActiveSync window, click Tools,  
Op tion s, and on the Syn c Op tion s tab, select Ca len d a r ,  
click Settin gs, and select the options you want.  
To open the World Clock control panel quickly, double-tap the  
clock in the status area of the taskbar.  
To close applications, use bTask, or from the Sta r t menu, tap  
Settin gs, tap System , tap Ta sk Ma n a ger , select the  
application you want to close, and then tap En d Ta sk .  
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Chapter 6 | Connecting to a  
desktop PC| 43  
6 | Connecting to a  
desktop PC  
This chapter describes how to:  
establish a partnership between the HP J ornada and your  
desktop PC using Microsoft ActiveSync  
connect to another PC (no partnership established)  
synchronize data, e-mail messages, and channels  
browse the contents of the HP J ornada  
transfer files between the HP J ornada and desktop PC  
set up a new P/PC from a full backup  
Understanding ActiveSync  
ActiveSync enables you to synchronize the information on your  
desktop computer with the information on your device.  
Synchronization is the process of comparing the data on your  
device with your desktop computer and updating both computers  
with the most recent information.  
Using ActiveSync  
You use ActiveSync to:  
Keep Pocket Outlook data up-to-date by synchronizing your  
mobile device with your choice of Microsoft Outlook, Microsoft  
Schedule+, or Microsoft Exchange on your desktop computer.  
Synchronize Voice Recorder and Note Taker documents  
between your device and desktop computer. Your files are  
automatically converted to the correct format.  
Back up and restore your P/PC data.  
Add and remove programs on your P/PC.  
Copy (rather than synchronize) files between your device and  
your desktop computer.  
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44 Hewlett-Packard Jornada 430/430se Palm-size PC  
Minimum PC requirements for ActiveSync  
The minimum PC requirements for running ActiveSync are as  
follows:  
Microsoft® Windows NT® Workstation 4.0 with Service Pack 3  
or greater or Windows® 95/98  
Desktop computer with a Pentium processor for Windows NT  
Desktop computer with a 486/66 DX or higher processor  
(Pentium P90 recommended) for Windows 95/98  
16 MB of memory for Windows 95/98 (more memory gives  
improved performance) or Windows NT Workstation 4 (32 MB  
recommended for Windows NT)  
Hard disk drive with 10 to 50 MB of available hard disk space  
(actual requirements vary based on selection of features and  
your current system configuration)  
Available 9- or 25-pin serial communications port (adapter  
required for 25-pin communication port)  
One CD-ROM drive  
VGA graphics card or compatible video graphics adapter at  
256 color or higher  
Keyboard  
Microsoft Mouse or compatible pointing device  
Options for either the Windows NT Workstation 4.0 or  
Windows 95/98:  
Audio card/speakers for sound  
Microsoft Office 95 or Microsoft Office 97  
Windows 95/98 Infrared adapter for synchronization  
Modem for remote synchronization  
Ethernet LAN connection for remote synchronization  
Requirements for Mobile Channels Support  
Microsoft Internet Explorer 4.0 or higher. Internet Explorer  
5.0 is included on the CD, which requires 56 to 98 MB of hard  
disk space.  
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Chapter 6 | Connecting to a  
desktop PC| 45  
Microsoft Outlook® 2000 System Requirements  
Processor: Pentium 75MHz or greater  
Operating system: Windows ® 95 or Windows NT ® 4.0  
Service Pack 3 or later  
Available hard-disk space for installation  
Approximately 153 MB (actual installed space varies  
according to the configuration options you choose)  
Establishing a partnership with a desktop PC  
To setup a partnership for the first time, you:  
install ActiveSync  
connect the P/PC to the desktop PC  
complete the New Partnership Wizard  
Follow the steps in this section in the order they are  
presented.  
Installing ActiveSync  
For more information on installing ActiveSync, read the Getting  
Started with Microsoft® ActiveSync™” user guide.  
If you have previously installed Windows CE Services on your  
desktop PC, do NOT uninstall it. Install ActiveSync as an  
upgrade.  
To install ActiveSync  
1. Insert the Desktop Software for Microsoft Windows CE  
compact disk into the CD-ROM drive on your desktop  
PC.  
2. The ActiveSync Setup Wizard should start  
automatically. If it does not, click Ru n on the Sta r t  
menu, and then type d:\ setup, where d” is the letter  
assigned to your CD-ROM drive.  
3. Follow the directions on your screen to install and  
configure ActiveSync. After ActiveSync is installed, the  
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46 Hewlett-Packard Jornada 430/430se Palm-size PC  
Get Con n ected dialog box is displayed. You do not need  
to restart your desktop PC.  
4. Connect the P/PC to the desktop PC using the travel  
cable, as described next.  
Connecting by travel cable  
The HP J ornada uses a serial connection to communicate with a  
desktop PC. The serial connection is established with the travel  
cable (included with the HP J ornada) and a 9-pin serial  
communications port on your desktop PC.  
To connect the HP J ornada to your desktop PC  
1. Insert the 9-pin end of the travel cable into a serial port  
on your desktop PC.  
2. Plug the travel cable into the HP J ornada and connect to  
AC power.  
3. Turn on the P/PC. ActiveSync checks the communication  
port, and starts the New Partnership Wizard, which  
leads you through the steps listed in the next section.  
You can also connect to a desktop PC using an infrared port (if  
the desktop PC also has an infrared port). F or m or e  
information, see the Con n ect in g b y in fr a r ed section in this  
chapter.  
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Chapter 6 | Connecting to a  
desktop PC| 47  
Establishing a partnership  
Partnerships enable your desktop PC to recognize the  
HP J ornada when transferring files or synchronizing data.  
To follow the New Partnership Wizard  
1. The Wizard asks if you would like to set up a  
partnership. Select Yes, and then click the Next button.  
2. The Wizard asks you to select Synchronization Settings.  
When a check box is selected, that information is  
synchronized. To customize what gets synchronized,  
click the Settin gs button after selecting a type of  
information. Click Next .  
3. Setup is complete. After you click F in ish to exit,  
synchronization starts. Let synchronization complete  
before using the P/PC.  
You can later change the device name and description using  
the Communication control panel on the HP J ornada. On the  
Sta r t menu, tap P r ogr a m s, tap Com m u n ica tion , and then  
tap Con n ect ion s.  
Troubleshooting partnerships  
If you are unable to establish a connection between the HP  
J ornada and your desktop PC, try the ActiveSync  
Troubleshooter. The Troubleshooter provides detailed diagnostic  
steps to identify and correct common problems.  
To start the Troubleshooter  
1. On the Help menu in the ActiveSync window, click  
Micr osoft Act iveSyn c Help , double-click the  
ActiveSync Troubleshooter book, and double-click  
ActiveSync Troubleshooter.  
Connecting and disconnecting  
After you have established a partnership, ActiveSync  
automatically detects the HP J ornada and establishes a  
connection whenever you connect the travel cable.  
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48 Hewlett-Packard Jornada 430/430se Palm-size PC  
ActiveSync automatically ends the connection when you  
disconnect the travel cable.  
Connecting by infrared  
You can also use the infrared port on the HP J ornada to connect  
to a desktop or notebook PC that is running Windows 95 (or  
later). The Desktop Software for Microsoft Windows CE compact  
disk includes infrared device drivers for Windows 95.  
To configure ActiveSync for infrared connection  
1. Set up and configure an infrared port on your desktop or  
notebook PC.  
For more information about installing and configuring  
that device for use with your desktop PC, refer to the  
instructions that came with your infrared port.  
2. On the F ile menu in the Microsoft ActiveSync window,  
click Get Con n ected , and follow the instructions on the  
screen.  
To configure the HP J ornada for infrared  
connection  
1. On the HP J ornada Sta r t menu, tap Settin gs, then tap  
Com m u n ica tion s.  
2. Tap the P C Con n ection tab. If the control panel does  
not show Connect using Infrared Port, tap Ch a n ge  
Con n ect ion , and then select In fr a r ed P or t from the  
list of available connections.  
To establish an infrared connection  
1. Line up the infrared port on the HP J ornada with the  
infrared device on your notebook or desktop PC.  
2. On the HP J ornada Sta r t menu, tap P r ogr a m s, tap  
Com m u n ica tion , and then tap P C Lin k .  
Line up the IR ports on the two devices so that they are within  
20 centimeters (8 inches) of one another.  
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Chapter 6 | Connecting to a  
desktop PC| 49  
Connecting to another PC  
You can follow the procedure for connecting to another  
(non-partner) PC when:  
you need to connect your P/PC to a desktop PC other than  
your partner  
your desktop PC does not recognize your P/PC as its partner  
The other desktop PC must have ActiveSync installed.  
To connect to a non-partner PC  
1. Physically connect the HP J ornada to a PC. The New  
Partnership Wizard begins automatically.  
2. In the Set Up a P a r tn er sh ip screen, select No, I d on t  
w a n t t o syn ch r on ize in for m a t ion , and then click the  
Next button. You are connected as a guest.  
As a guest, you can browse, move, and copy files. When you  
disconnect your P/PC from the desktop PC, the settings selected  
in ActiveSync for the guest P/PC are deleted.  
Your desktop PC will not recognize your P/PC if you log on to  
the desktop PC with a different user name, if you perform a  
full reset of the HP J ornada by removing all power, or if you  
allow the batteries to die.  
You can establish partnerships between the HP J ornada and  
up to two desktop PCs (for example, your home and your office  
PC).  
A single desktop PC can partner with any number of H/PCs or  
P/PCs. This is useful if you have more than one computer  
running Windows CE or if a single desktop PC is shared.  
Synchronizing data  
ActiveSync allows you to select when to synchronize data  
between the HP J ornada and desktop PC. You can choose any of  
these options:  
synchronize automatically each time you connect the HP  
J ornada to your desktop PC  
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50 Hewlett-Packard Jornada 430/430se Palm-size PC  
synchronize continuously whenever the synchronized  
information changes, for as long as the computers are  
connected  
synchronize at any moment by clicking the Syn c button in the  
Microsoft ActiveSync window  
To select when to synchronize  
1. In the ActiveSync window, click Tools, Op tion s, and  
then the Syn c Mod e tab.  
2. Select one of the three radio buttons: Con tin u ou sly  
w h ile th e d evice is con n ected , On ly u p on  
con n ect ion , or Ma n u a lly.  
You can always synchronize manually by clicking the Syn c  
button in ActiveSync window.  
Synchronizing selected data  
You can also choose which items to synchronize:  
Ca len d a r , Con ta ct s, or Ta sk s in for m a t ion Exchange and  
update information on the HP J ornada with information  
stored in Outlook or Schedule+ on your desktop PC.  
E-m a il m essa ges—Share messages between selected folders  
in the HP J ornada Inbox and Exchange or Outlook on your  
desktop PC. By default, only 3 days of messages are  
synchronized. For information on Inbox, see the Settin g u p  
In b ox section in chapter 7.  
Ch a n n els—Download Internet, intranet, or other Web-  
formatted content to the P/PC. For information on channels,  
see the Usin g Ch a n n els section in chapter 7.  
To specify data to synchronize  
1. On the Tools menu of the ActiveSync window, click  
Op tion s, and then click the Syn c Op tion s tab.  
2. Select the data you want to synchronize. By default,  
e-mail (message) synchronization is disabled (see the  
figure on the next page).  
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Chapter 6 | Connecting to a  
desktop PC| 51  
3. To set specific options (for example, to indicate how  
many weeks of Calendar data to synchronize, or to  
synchronize only active tasks), click Settin gs.  
4. Repeat steps 2 and 3 for each information type.  
Speed up the synchronization process by synchronizing  
regularly. If you use Microsoft Outlook, ActiveSync  
synchronizes only 2 weeks of calendar data by default.  
Synchronizing e-mail messages  
During synchronization, messages are copied from the Inbox  
folder of Exchange or Outlook on your desktop computer to the  
Inbox folder on your P/PC.  
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52 Hewlett-Packard Jornada 430/430se Palm-size PC  
Messages in the Outbox folder on your P/PC are also transferred  
to Exchange or Outlook, and then sent from those programs.  
The messages on the two computers are linked, so when you  
delete a message on your P/PC, it is also deleted from your  
desktop computer the next time you synchronize.  
Synchronizing channel information  
During synchronization, channel information (Web content) is  
copied to your P/PC. It can be viewed either from Channels or on  
your Active Desktop as a mobile desktop component, depending  
on the channel format you have subscribed to. See the Usin g  
Ch a n n els and Disp la yin g m ob ile d esk t op com p on en t s  
sections in chapter 7 for more information.  
Resolving synchronization conflicts  
If the same item (for example, an appointment or a task) has  
been modified on both the desktop PC and on the HP J ornada,  
ActiveSync indicates that a synchronization conflict has occurred.  
To resolve a synchronization conflict  
1. When an alert informs you that there are unresolved  
items, on the Tools menu of the ActiveSync window,  
click Resolve item s.  
2. Follow the directions on the screen.  
You can also resolve conflicts automatically by setting a default  
option for conflict resolution.  
To set a default option for conflict resolution  
1. On the Tools menu of the ActiveSync window, click  
Op tion s, and then click the Ru les tab.  
2. Under Con flict Resolu tion , select a new setting.  
Browsing the HP Jornada desktop  
While the HP J ornada is connected to a desktop PC, you can use  
ActiveSync to browse the contents of the HP J ornada from your  
desktop.  
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Chapter 6 | Connecting to a  
desktop PC| 53  
To browse the HP J ornada desktop  
1. On the F ile menu of the ActiveSync window, click  
Exp lor e. Windows Explorer opens the Mobile Device  
folder.  
You can cut, paste, and copy files between folders on the P/PC, or  
transfer files between the P/PC and your desktop PC, simply by  
dragging the file icons between the appropriate folders.  
Transferring files between your P/PC and the  
desktop PC  
All files you create on your P/PC, such as Voice Recorder and  
Note Taker files, are stored in the My Documents folder. You can  
see these files by double-clicking your P/PC icon in the  
ActiveSync window on your desktop computer.  
You can copy files between the HP J ornada and desktop PC in  
two ways:  
by dragging icons to or from the P/PC icon in the ActiveSync  
window on your desktop PC  
by using the Cu t, Cop y, and P a ste commands on the Ed it  
menu  
Transferring Note Taker files  
When Note Taker files are copied to the desktop computer,  
ActiveSync converts them to .doc files, and they can be opened in  
Microsoft Word. Similarly, when Microsoft Word (.doc) files are  
copied to the P/PC, ActiveSync converts them to Note Taker  
(.pwi) files.  
Transferring Voice Recorder files  
Voice Recorder files remain .wav files on both your P/PC and  
desktop computer. Synchronization gives you a handy way to  
move your Voice Recorder files to your desktop computer.  
A special playback codec, provided with the ActiveSync  
installation, is needed to play P/PC .wav files recorded in Mobile  
Voice format on your desktop computer. PCM files can be played  
on any desktop PC.  
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54 Hewlett-Packard Jornada 430/430se Palm-size PC  
Setting up another P/PC from a full backup  
If you have lost the HP J ornada or replaced it with another  
HP J ornada, you can set up another P/PC with the same data  
and settings as the old one by using a full backup from either  
ActiveSync or HP backup.  
To set up a new P/PC from a full backup  
1. If you used ActiveSync to back up your data, then follow  
the instructions for restoring information to your mobile  
device in Microsoft ActiveSync Help on your desktop  
computer.  
2. If you backed up the P/PC using HP backup, then  
restore the information as described in the Usin g HP  
b a ck u p section in chapter 9.  
Printing  
If you want hard copies of files on your P/PC, you must transfer  
them to your desktop PC for printing. You cannot print files  
directly from the P/PC (unless you install third party software).  
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Chapter 7 | Using Channels and Inbox| 55  
7 | Using Channels and  
Inbox  
This chapter explains how to:  
use Channels  
set up a dial-up connection and Inbox to send and receive  
messages  
use Inbox  
send and receive CompuServe e-mail  
set up an Ethernet connection  
use Windows CE Inbox Transfer  
Using Channels  
A channel (or mobile channel) is a Web site or other Web-  
formatted content that is available for offline viewing on your  
P/PC. Channels allows Internet, intranet, or other Web-  
formatted content to be automatically downloaded to your P/PC  
from your desktop computer via synchronization. For more  
information on synchronizing channels, see ActiveSync Help on  
the desktop computer and see the Syn ch r on izin g d a ta section  
in chapter 6.  
Content can be updated on a regular basis, such as updates from  
a news channel, or on a one-time basis, such as movie listings  
from an entertainment channel.  
Channels and automatic updates to them are managed on the  
desktop computer by Internet Explorer 4.0 or higher. Use  
Internet Explorer on your desktop computer to view channels  
offline.  
Requirement for mobile channels support  
Microsoft Internet Explorer 4.0 or higher  
Internet Explorer 5.0 is included on the Desktop Software for  
Microsoft Windows CE compact disk. Internet Explorer 5.0  
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56 Hewlett-Packard Jornada 430/430se Palm-size PC  
requires 56 to 98 MB of hard disk space and a 486/66 or higher  
processor. Service Pack 3 or higher is required for Windows NT  
systems (also included on the CD).  
Getting started with channels  
A special Web site has been set up to help you get started using  
channels. For information on getting started with channels on  
your P/PC, go to:  
w w w .m icr os oft .com /w in d ow s ce /P r od u ct s /d ow n loa d /ch a n -s t a r t .a s p .  
If the Web site is down, you can follow these steps:  
To make the current Web page available offline  
1. In Internet Explorer 5.0, click the F a vor ites menu, and  
then click Ad d to F a vor ites.  
2. Select the Ma k e a va ila ble offlin e check box.  
3. To specify a schedule for updating that page, and how  
much content to download, click Cu stom ize.  
4. Follow the instructions on your screen.  
The channel is added to the Internet Explorer Channel  
Bar, and the channel information is downloaded to your  
desktop or laptop computer. Once the channel  
information has been downloaded, you need to transfer  
the information to your P/PC.  
In Internet Explorer 4.0, offline viewing is called  
subscribing.”  
Personalizing channels on the P/PC  
Some channels are divided into content areas, and you can  
choose which you want to download. You can also specify the  
amount of information transferred to your P/PC, and you can  
remove channels.  
To choose which content areas you want to  
download to your P/PC  
1. Double-tap the Channel icon to switch to Channels, or  
tap Sta r t, then Ch a n n els.  
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Chapter 7 | Using Channels and Inbox| 57  
2. Tap F ile, and then Ch a n n els.  
3. Select the channels and content areas you want.  
To specify the amount of channel information  
that is transferred to your P/PC  
1. Tap View , and then Op tion s. Channel information is  
stored on your P/PC, and new content replaces older  
content.  
To remove a channel and all of its content  
1. Tap F ile, and then Ch a n n els.  
2. Clear the channel that you want to remove.  
Viewing channel content on the P/PC  
Whenever new content is available for one of your channels, you  
see the Channel icon in the status area of the taskbar.  
To view channel content  
1. Double-tap the Channel icon to switch to Channels, or  
tap Sta r t, then Ch a n n els.  
2. Tap an icon on the Channel bar, or tap the Exp lor e  
Ch a n n el button to quickly navigate to a channel or to a  
specific page within a channel. For more information  
about Channels, see online Help on the P/PC.  
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58 Hewlett-Packard Jornada 430/430se Palm-size PC  
Explore Channel  
button  
Channel bar  
Displaying mobile desktop components  
The P/PC includes an Active Desktop feature that can display  
specialized channel content for quick reference. Similar to  
Channels, content for mobile desktop components is  
synchronized with the desktop computer. For example, a content  
provider might create a mobile desktop component that updates  
and displays key financial market indices during the day.  
To display mobile desktop components on the  
Active Desktop  
1. Tap Sta r t, Settin gs, and then Disp la y.  
2. Select the components you want to display.  
Sending and receiving messages with Inbox  
With Inbox, you can keep in touch with your office, home, and  
clients by sending and receiving e-mail messages in any of these  
ways:  
send and receive messages using a dial-up connection to an  
ISP or an Ethernet connection to your Corporate Network (see  
this section and the Settin g u p a n Eth er n et con n ection  
section in this chapter).  
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Chapter 7 | Using Channels and Inbox| 59  
synchronize messages with Microsoft Exchange or Microsoft  
Outlook on your desktop computer (see the Syn ch r on izin g e-  
m a il m essa ges section in chapter 6)  
transfer individual messages using Windows CE Inbox  
Transfer (see the Usin g Win d ow s CE In b ox Tr a n sfer in  
this chapter)  
Setting up a dial-up connection and Inbox  
To use Inbox to send and receive messages using a dial-up  
connection to an ISP or your corporate network, you need to:  
have access to a phone line  
install a CF card modem  
get a PPP (Point-to-Point Protocol) or SLIP (Serial Line  
Internet Protocol) account to an Internet Service Provider  
(ISP)  
set up a dial-up connection on the HP J ornada  
set up Inbox  
The following sections describe these steps in detail. The  
following figure depicts how the connection is made.  
Connecting to an ISP or corporate network (Remote Access  
Server)  
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60 Hewlett-Packard Jornada 430/430se Palm-size PC  
Installing and configuring a modem  
The HP J ornada 430/430se supports CompactFlash Card  
modems. The CF Card modem fits into the CF slot. For  
information on installing CF Cards, see the In ser tin g a n d  
Rem ovin g Com p a ctF la sh Ca r d s section in chapter 10. For a  
list of compatible CF card modems, go to www.hp.com/jornada.  
Getting an account with an Internet service provider  
To send and receive e-mail, you need to contact an ISP to set up a  
PPP account. SLIP accounts are offered by some ISPs instead of  
PPP accounts. The HP J ornada supports the use of SLIP as well  
as PPP.  
Your ISP gives you the configuration information you need to  
connect the HP J ornada to e-mail service.  
Setting up to send and receive messages  
To set up to send and receive messages, you:  
set up a dial-up connection to your ISP  
set up Inbox  
Setting up a dial-up connection to your ISP  
After you have established an account with an ISP, you can set  
up a connection on the HP J ornada.  
To set up a dial-up connection  
1. Install a CF card modem or use an external modem  
connected to your P/PC through a serial cable.  
2. On the Sta r t menu, tap P r ogr a m s, tap  
Com m u n ica tion , and then tap Con n ect ion s.  
3. In the Connection folder, double-tap Ma k e New  
Con n ect ion .  
4. In the Ma k e New Con n ect ion dialog box, type a name  
for the connection, select Dia l-Up Con n ect ion , and  
then tap Next .  
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Chapter 7 | Using Channels and Inbox| 61  
5. In the Select a m od em dropdown list, make sure the  
modem you have inserted is selected. If the modem  
name does not appear here, the modem may not be  
inserted fully. Remove and reinsert the modem, then  
check the modem list again.  
6. Tap Next and fill in the country code, area code, and  
phone number provided by your Internet Service  
Provider. Tap F in ish . A new icon with the name you  
specified appears in your Connection folder. This  
connection also appears on the Sta r t menu in the  
Com m u n ica tion submenu.  
You should not need to change any settings in the Con figu r e  
or TCP /IP Settin gs dialog boxes. Most ISPs now use server-  
assigned addresses. If the ISP you are connecting to does not  
use server-assigned addresses, enter the addresses in the  
TCP /IP Settin gs dialog box. When finished, select Next .  
Setting up Inbox  
Before you can send and receive e-mail, you need to set up Inbox  
to use the connection you just created.  
To setup Inbox to use a dial-up connection to your  
ISP or corporate network  
1. From the Sta r t menu, tap In b ox.  
2. Tap Com p ose, Op tion s, the Ser vices tab, and then  
the Ad d button. The Services window is displayed.  
3. If the connection is to an Internet service provider,  
select Internet Mail as the service name. Tap OK. The  
Service Name window is displayed.  
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62 Hewlett-Packard Jornada 430/430se Palm-size PC  
4. Use the keyboard to enter a unique service name, and  
then tap OK.  
5. In the Service Definiton (1/3) window, choose the name  
of your dial-up connection from the dropdown list.  
6. Display the keyboard, and type in the name of your  
POP3 (or POP or PO) host, your User ID, and your  
password as provided by your Internet Service Provider.  
You can also type in the name of the SMTP host and the  
return address.  
7. Tap the Next button.  
8. Select your general preferences, and then tap the Next  
button.  
9. Select your Inbox preferences, and then tap F in ish .  
10. Tap OK on the Options window.  
Using Inbox  
After setting up a dial-up connection and Inbox, you are ready to  
connect your phone line to your modem, and then dial in.  
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Chapter 7 | Using Channels and Inbox| 63  
To connect to your ISP  
1. Plug your modems phone cord into a standard phone  
jack, making sure you connect to a phone line supported  
by your modem. Follow the instructions provided by the  
manufacturer. Most CompactFlash Card modems use  
analog phone lines.  
2. To use your new connection, double-tap the new icon in  
the Connection folder (or select the new icon from the  
Sta r t/P r ogr a m s/Com m u n ica tion menu).  
3. Fill in the User Name and Password provided by your  
Internet Service Provider.  
4. Tap Dia l P r op er ties. Select a location, and then enter  
your country and area code.  
5. Tap Ed it if you need to edit the dialing pattern for local,  
long distance, or international calls.  
To see the Ed it button you must hide the keyboard. Tap  
the keyboard icon in the taskbar to hide the keyboard,  
tap again to display it.  
When you are finished editing, tap OK.  
6. Tap Con n ect to begin dialing.  
If you are unable to find an analog phone line, use the line  
dedicated to a fax machine. Fax machines use only analog  
lines.  
Downloading e-mail messages  
To download e-mail messages  
1. From the Sta r t menu, tap In b ox.  
2. Establish a connection to the server by tapping Ser vice  
and selecting the connection you want to use.  
3. Tap Con n ect to start downloading.  
To download e-mail messages when you are  
already connected to the server  
1. Tap Ser vice.  
2. Tap Refr esh .  
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The mail that you receive using a dial-up connection appears in  
the Inbox folder on your P/PC, together with the mail you  
synchronize with your desktop computer. Messages that you  
receive remotely are linked to your mail server rather than your  
desktop computer.  
Working online  
You can work online, which means that you read and respond to  
messages while connected to the server. Messages are sent as  
soon as you tap Sen d , which saves space on your P/PC.  
Working offline  
You can also work offline. Once you have downloaded new  
message headers or partial messages, you can disconnect from  
the server and then decide which messages to download  
completely.  
The next time you connect, Inbox downloads the complete  
messages you have marked for retrieval and sends the messages  
you have composed (see Receivin g m essa ges for details).  
Receiving messages  
When you receive a message, double-tap it to open it.  
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Chapter 7 | Using Channels and Inbox| 65  
When you connect to your Internet mail service, by default Inbox  
downloads only the first 100 lines of each new message to the  
Inbox folder. No mail attachments are downloaded.  
When you synchronize with your desktop computer, only the first  
100 lines of each new message are downloaded. The original  
messages remain on the mail server or your desktop computer.  
To mark the messages that you want to retrieve  
in their entirety  
1. Select the message, tap Ser vice, and then tap Retr ieve  
F u ll Cop y. The icons in the Inbox message list give you  
visual indications of message status.  
2. The next time you synchronize or connect to your mail  
service, the messages you marked are downloaded  
completely.  
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Changing downloading preferences  
You specify your downloading preferences when you set up the  
service or select your synchronization options. You can change  
them at any time.  
To change Inbox delivery options for mail  
synchronization  
1. See ActiveSync Help on the desktop computer.  
To change Inbox delivery options for remote mail  
(mail received via a dial-up connection)  
1. In Inbox on your P/PC, tap Ser vice, and then tap the  
service name.  
2. Tap Ser vice again, and tap P r op er ties.  
You need to download a full message before you can view its  
attachments.  
Scheduling meetings and processing requests  
Microsoft Exchange users can use Inbox to schedule meetings  
remotely. Your network administrator must enable Microsoft  
rich text support for any accounts that are accessed by mobile  
device users.  
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Chapter 7 | Using Channels and Inbox| 67  
To process meeting requests, you need to download the complete  
message, either by marking specific messages for downloading or  
by choosing to download all messages completely during the  
service setup. In addition, make sure to enable the Meet in g  
r equ ests option during the service setup.  
Sending messages  
To compose a new message  
1. Tap Com p ose, and then New Messa ge.  
–or–  
Tap the New Messa ge button on the toolbar.  
2. Enter an e-mail address in the To box, or select a name  
from the Address Book.  
All e-mail addresses entered in the e-mail fields in  
Contacts appear in the Address Book.  
To send your message  
1. Tap F ile and then Sen d .  
–or–  
Tap the Sen d button on the toolbar.  
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68 Hewlett-Packard Jornada 430/430se Palm-size PC  
Messages are placed in your Outbox folder on your P/PC  
and are delivered to their destination in one of two ways:  
They are transferred to the Outbox folder in  
Exchange or Outlook on your desktop computer the  
next time you synchronize.  
They are transmitted to your mail server the next  
time you connect remotely. In Inbox, make sure the  
appropriate service is selected on the Ser vice  
menu. Then tap Con n ect.  
Disconnecting from your ISP  
To disconnect the dial-up connection  
1. Double-tap the Connection icon on the taskbar.  
2. Tap Discon n ect.  
Sending and receiving CompuServe  
e-mail  
If you are a member of CompuServe, you can use Inbox to receive  
your CompuServe e-mail on the HP J ornada. To do this, you need  
to:  
Use the Web browser and Internet account on your desktop  
PC (partner) to go to the CompuServe Web site at  
www.csi.com/communications.  
Follow the instructions that are provided at that site for  
creating a POP3 mailbox. Be sure to choose a mailbox  
password that the HP J ornada can support (that is, clear  
text).  
Create a connection on the HP J ornada, as described in the  
Settin g u p a d ia l-u p con n ection to you r ISP section in  
this chapter. You have all the account information you need  
when you finish creating your POP3 mailbox at the  
CompuServe site.  
Set up (and name) the Inbox mail service connection. See the  
Settin g u p In b ox section in this chapter.  
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Chapter 7 | Using Channels and Inbox| 69  
After you have completed these initial setup procedures, you are  
able to send and receive your CompuServe e-mail just as you  
would with any other Internet e-mail account.  
Setting up an Ethernet connection  
The HP J ornada can also connect to networks via Ethernet cards  
(CompactFlash Type II cards). Check the manufacturers  
installation instructions for information on how to set up the  
connection.  
Using Windows CE Inbox Transfer  
You can use Windows CE Inbox Transfer to copy or move specific  
messages between Exchange or Outlook and your P/PC, and you  
can move them into folders other than the Inbox. The messages  
on the two computers are not linked. You can modify or delete  
messages from one location without affecting the other.  
You can also use this method to move messages to your desktop  
computer that you have received on your P/PC from other  
services, such as paging and faxing services.  
To transfer messages  
1. Connect the P/PC to the desktop computer.  
2. In either Exchange or Outlook, click Tools, then  
Win d ow s CE In b ox Tr a n sfer , and then indicate what  
you want to do.  
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Chapter 8 | Managing appointments and the address book| 71  
8 | Managing appointments  
and the address book  
The Hewlett-Packard J ornada 430/430se comes with programs  
designed to help you stay organized. You can manage your  
contacts, tasks, and calendar while you are away from your  
office. When you return, you can synchronize the HP J ornada  
with your desktop or notebook PC to ensure that the databases  
on the HP J ornada are always up to date with the Microsoft  
Outlook or Schedule+ data on your desktop.  
You can also set alarms and reminders so you never forget an  
appointment or meeting. This chapter contains information  
about and basic procedures for:  
Calendar  
Contacts  
Tasks  
Calendar, Contacts, and Tasks have a card view and a list view.  
Card view allows you to enter or view the details for each entry.  
List view allows you to view all entries.  
You can switch to these programs at any time by tapping them  
on the Sta r t menu.  
More information on the procedures described in this chapter,  
as well as information on additional procedures, can be found  
in online Help on the P/PC. Tap Sta r t, Help , and then the  
item you want information on.  
Calendar— Scheduling meetings and  
appointments  
Use Calendar to schedule appointments, meetings, and other  
events. Check your appointments in one of several views (Day,  
Week, Month, Year, and Agenda). Switch among the views by  
tapping the corresponding command bar button.  
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You can display todays appointments on your Active Desktop.  
Tap Sta r t, Settin gs, Disp la y, Disp la y Active Desk top , and  
then select Ap p oin tm en ts.  
Enter the details for an appointment on the appointment card.  
You can quickly display a new appointment card by double-  
tapping the Calendar hard icon.  
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Chapter 8 | Managing appointments and the address book| 73  
If you need to schedule a meeting with people who use Outlook,  
Pocket Outlook, or Schedule+, you can use Calendar to schedule  
the meeting. When attendees receive a meeting request, they can  
accept or decline the meeting. If they accept, the meeting is  
automatically added to their schedule. In addition, their response  
is automatically sent back to you, and your calendar is updated.  
Before you can send a meeting request, you need to enter e-mail  
addresses in Contacts and set up Inbox to send and receive  
messages. For information on using Contacts and Inbox, see the  
Con ta cts— Tr a ck in g fr ien d s a n d collea gu es section in this  
chapter, and the Settin g u p In b ox section in chapter 7.  
To create a meeting request  
1. Tap Tools, Op tion s, and then select a mail transport. If  
you send and receive messages using synchronization,  
select Win d ow s CE In b ox Ser vices. If you connect to  
an ISP or network, select the service you set up in Inbox.  
2. Tap F ile and then Ma k e Meet in g.  
3. Enter the meeting information.  
4. Select the contacts you want to invite.  
5. Select other desired options and then OK.  
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74 Hewlett-Packard Jornada 430/430se Palm-size PC  
Inbox automatically creates a meeting request and sends it to the  
attendees the next time you connect to your mail server or  
synchronize with your desktop computer.  
Your P/PC reminds you about your appointments and  
meetings by sounding an alarm, flashing the notification light,  
or displaying a message on the screen. To change how you are  
notified, tap Tools and then Op tion s. Tap the Ala r m button  
and then Rem in d er Op tion s.  
Contacts— Tracking friends and colleagues  
Contacts maintains a list of your friends and colleagues so that  
you can easily find the information you are looking for, whether  
at home or on the road. Using the P/PC IR port, you can also  
quickly share Contacts information with other Windows CE-  
based mobile device users.  
You can quickly create a contact card by double-tapping the  
Contacts hard icon.  
Enter the details for a contact on the contact card. You can enter  
both business and personal information.  
To change the type of information that appears in your list,  
tap Tools and then Cu stom ize Colu m n s.  
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Chapter 8 | Managing appointments and the address book| 75  
Tasks— Keeping a to-do list  
Use Tasks to keep track of what you have to do. Overdue tasks  
are displayed in red.  
Enter the details for a task on the task card. You can assign a  
task to a category, and if you associate a date with a task, you  
can set a reminder for it.  
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All active tasks (tasks that have a start date before the current  
date and are not marked completed) are displayed in the Active  
Tasks box in the Agenda view of Calendar.  
Display your active tasks on the Active Desktop. For more  
information, see the Usin g th e Active Desk top section in  
chapter 5.  
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Chapter 9 | Managing information and calculations| 77  
9 | Managing information  
and calculations  
This chapter contains information about:  
Microsoft Note Taker  
Voice Recorder  
backing up and restoring data  
the OmniSolve calculator from LandWare  
Creating notes and drawings  
Note Taker with Rich Ink technology makes it easy to write,  
draw, and make lists quickly, the way you are used to writing on  
paper but even better, because you can edit and format what  
you have written or drawn.  
To use Note Taker, tap Sta r t, then Note Ta k er .  
You can create a new note by tapping the New button, or you can  
tap the New arrow and tap a template to start with a note in  
which the formatting and structure are already in place.  
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Entering information  
With Note Taker, you can enter information in the way that is  
easiest for you. You can use the input panel to type using the  
keyboard, or you can write using the character recognizer. You  
can also write and draw directly on the screen.  
When you display the input panel, you see the insertion point,  
indicating where the text will be placed.  
When you hide the input panel, the insertion point disappears,  
and you can write or draw anywhere on the screen.  
Writing and drawing  
You can use your stylus to write and draw directly on the screen.  
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Chapter 9 | Managing information and calculations| 79  
To create a drawing, on your first stroke, cross three ruled lines.  
A drawing box appears. Subsequent strokes in or outside the  
border of the drawing box become part of the drawing.  
You might want to switch to full-screen display so that you can  
see as much as possible on the screen. Tap View , then F u ll  
Scr een . Tap Restor e to see the command bar again.  
Editing and formatting a note  
You can edit text you have entered using a keyboard or character  
recognizer. You can also edit handwritten notes and drawings. To  
select the text or picture you want to edit, hide the input panel,  
tap the Select button, and drag your stylus over the text or  
drawing.  
Instead of tapping the Select button, you can press and hold  
the Act ion button as you drag the stylus.  
Tap the Ed it button to see your editing options. The options  
available depend on what you have selected: text, handwriting,  
or a drawing.  
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You can apply formatting to a selection, or you can set default  
formatting that is applied to everything you then type, write, or  
draw.  
You can also use the Sp a ce button to increase or decrease the  
space between elements on your screen.  
Instead of tapping the Sp a ce button, you can insert and  
remove space by pressing and holding the E xit button as you  
drag the stylus.  
Saving your notes  
When you have finished a note, tap OK to save it and return to  
your list of notes. Note Taker automatically names your note as  
follows.  
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Chapter 9 | Managing information and calculations| 81  
The first 21 characters of the first line of typed text are used as  
the note name.  
If no text is included in the note, but the note has been assigned  
to a folder, the notes are given the folder name and an  
incremental number (Tradeshow1, Tradeshow2, and so on).  
If no text is included and no folder is assigned, the notes are  
named Note1, Note2, etc.  
To name a note yourself, to place it in a folder, or to change the  
file format, tap F ile and then Sa ve As.  
Each note in Note Taker is a file. Note Taker files are saved in  
Note Taker (.pwi) format, which synchronizes with Microsoft  
Word files, as described in Chapter 6. You have two additional  
choices for file formats:  
To import the file into a program that supports rich text, save the  
note in Rich text for m a t (.rtf). Handwritten words and  
drawings are lost.  
To import the file into a program that does not support rich text,  
save the note as a Text on ly n ote (.txt). Handwritten words and  
drawings, and all formatting, are lost.  
Organizing your notes  
You can keep track of your notes by renaming them and placing  
them in folders. For example, you can create a folder called My  
Novel and place all relevant notes in that folder. All the notes in  
the selected folder appear in the list view.  
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Recording voice memos  
Quickly capture thoughts and reminders, ideas, and phone  
numbers with Voice Recorder. Use it in the way that is most  
convenient for you: using the hardware buttons on your P/PC or  
using the buttons on your screen.  
Voice Recorder is intended for recording personal voice memos  
and is not suitable for recording presentations, music, or  
lectures. Some static or electrical noise may be heard during  
playback.  
You can use the buttons on your P/PC to record and play  
recordings one-handed.  
Making a recording  
To  
Do this  
Record  
Press and hold the Recor d button.  
You hear one beep when it is ready  
to record.  
Stop recording  
Release the Recor d button. You  
hear two beeps when recording  
stops.  
Playing a recording  
To  
Do this  
Play  
Press the Act ion button.  
Press the Act ion button.  
Pause/resume  
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Chapter 9 | Managing information and calculations| 83  
Stop  
Press the E xit button (returns to  
the beginning of the recording).  
Play all  
Press the Act ion button twice  
(plays all messages in the list).  
Navigating  
To  
Do this  
Fast-forward, while  
playing  
Rock and hold the Act ion button in  
the scroll-down position.  
Rewind, while playing  
Rock and hold the Act ion button in  
the scroll-up position.  
Scroll through the list  
of recordings  
Rock the Act ion button up or down  
and then quickly release.  
Using the screen buttons  
Instead of using the P/PC buttons, you can tap the buttons on  
your screen to record and play your recordings. A progress bar  
and a status bar provide visual indications of the process.  
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To skip part of a recording, move the slider to any place in the  
recording before you play it.  
Adjusting memory  
If your P/PC runs out of memory while recording, you hear  
several beeps and see an out-of-memory message on your screen.  
You can adjust the allocation of memory on your P/PC by tapping  
Sta r t, Settin gs, System , and then the Mem or y tab.  
If you run out of memory frequently, use a CompactFlash  
Memory Card for storing files that you rarely need. For more  
information on CompactFlash Memory Cards, see the In ser tin g  
a n d Rem ovin g Com p a ctF la sh Ca r d s section in chapter 10.  
To save a recording to a CompactFlash card  
1. Tap the Tools menu, and then tap Op tion s.  
2. On the Gen er a l tab, tap the Sa ve to stor a ge ca r d  
check box, and then tap OK.  
Voice Recorder uses approximately 300 bytes per second for  
recording, using the Mobile Voice format. For example, a 10-  
second note uses approximately 3K.  
Choosing a recording format  
You can record your voice in either the PCM or Mobile Voice  
format. PCM format is the default format.  
PCM files are larger than Mobile Voice files, but they sound  
better. Mobile Voice files are compressed and approximately 25  
times smaller than the original size. This enables you to store  
more recordings, although the sound quality is less than optimal.  
To switch between the PCM and Mobile Voice formats, tap Tools  
and then tap Recor d in g F or m a t.  
Your recordings are saved as .wav files, which you can transfer to  
your desktop computer for playback, editing, and archiving. You  
need desktop software that can play .wav files, and you need the  
same codec used to make the recording. You can get the Mobile  
Voice codec by installing ActiveSync (see the In sta llin g  
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Chapter 9 | Managing information and calculations| 85  
ActiveSyn c section in chapter 6) or go to the following Web site:  
www.microsoft.com/windowsce/info/.  
If you want to e-mail your recording from your P/PC, use the  
PCM file format.  
Organizing recordings  
Your recordings are saved automatically and given the names  
Recor d in g1, Recor d in g2, and so on, by default. These  
recordings are listed in the Voice Recorder window.  
To quickly rename a recording  
1. Tap the recording to select it.  
2. Tap it again, and then enter the new name.  
You can organize your recordings by renaming them and placing  
them in folders. For example, you can create a folder called My  
Novel and place all relevant recordings in that folder.  
If you display recordings for a particular folder in the Voice  
Recorder window, any new recordings you make while that folder  
is selected are placed in that folder. They are given the folder  
name and an incremental number (My Novel1, My Novel2, and  
so on).  
Backing up and restoring data  
To prevent loss of data, you should back up the HP J ornada data  
frequently. You can back up the HP J ornada two convenient  
ways:  
Use ActiveSync to back up all data to your desktop PC.  
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86 Hewlett-Packard Jornada 430/430se Palm-size PC  
Use the HP backup application to back up all data or only  
Calendar, Task, and Contact (PIM) databases to internal  
memory or a CompactFlash Card.  
Using ActiveSync Backup at your PC  
The ActiveSync Backup feature creates a complete duplicate of  
all data stored on the HP J ornada. If you routinely connect to  
your desktop PC, this is the best method of data backup. The  
backup file is saved on the hard disk of your desktop PC.  
When you restore data from a backup file created by ActiveSync,  
all data on the HP J ornada is replaced by the data in the backup  
file, including files you have created, programs you have  
installed, and any system settings and options you have set.  
To access the ActiveSync Backup feature, click Ba ck u p /Restor e  
on the Tools menu in the ActiveSync window.  
Using HP backup  
HP backup provides a convenient way to back up data while you  
are traveling or while you are away from your desktop PC. You  
can back up the information to a CompactFlash Card for secure  
storage. You can also back up data to a folder on the HP J ornada.  
However, this does not preserve the information if you lose power  
or need to perform a full reset.  
The backup file (.dbe or .dbb) is always placed in the My  
Documents directory. When saving to a CompactFlash Card, a  
My Documents directory is automatically created.  
To back up data  
1. On the Sta r t menu, tap Settin gs, and tap HP b a ck u p .  
2. Tap Ba ck u p , and then choose one of the backup options:  
Select Ba ck u p a ll d a ta to back up all information  
stored in RAM, including files you have created,  
programs you have installed, and any system  
settings and options you have set.  
Select Ba ck u p P IM d a ta b a ses to back up only  
your Contacts, Tasks, and Calendar databases.  
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Chapter 9 | Managing information and calculations| 87  
3. Follow the instructions on your screen to complete the  
backup process.  
To restore from a backup file  
1. On the Sta r t menu, tap Settin gs, and tap HP b a ck u p .  
2. Tap Restor e.  
3. Tap either Restor e a ll d a ta or Restor e P IM  
d a ta b a ses.  
4. Select the backup file you want to restore, and then tap  
OK.  
The HP J ornada must have the same regional settings when  
you restore as you had when you completed the backup.  
Otherwise, you cannot restore the files. To change regional  
settings, on the Sta r t menu, tap Settin gs, and then tap  
Region a l Settin gs.  
Using OmniSolve  
OmniSolve is a financial application designed specifically for real  
estate, retail, and business professionals who use P/PCs to make  
financial decisions quickly and accurately. OmniSolve employs a  
“form filling” metaphor to give you a problem-solving  
environment that is easy, powerful, and flexible.  
To start OmniSolve  
1. From the Sta r t menu, tap P r ogr a m s, and then tap  
Om n iSolve.  
For detailed procedures about using OmniSolve, refer to online  
Help.  
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Chapter 10 | Customizing the HP Jornada| 89  
10 | Customizing the HP  
Jornada  
This chapter describes how to:  
play music  
add sounds  
add desktop wallpaper  
find new software  
add programs  
remove programs  
add accessories  
insert and remove CompactFlash Cards  
Playing music on the HP Jornada  
Use the Utopiasoft Hum MP3 Player to play music (.mp3 or .wav  
files) on the HP J ornada. Hum plays any MP3 file in stereo.  
To start Hum  
1. From the Sta r t menu, tap Utop ia soft Hu m . The Hum  
screen is displayed.  
To play MP3 songs, you need to first create a playlist.” A  
playlist is a collection of songs that you can continuously play on  
the Hum player, just like you would play a list of songs on an  
audio CD. On the Hum player, you can sort, add, or remove the  
songs on a playlist to suit your preference.  
For detailed procedures on how to create a playlist, add MP3 files  
to your P/PC, and play MP3 files, refer to online Help.  
You can run other programs on your P/PC while playing the Hum  
player. However, you may hear extraneous noise when you move  
the stylus on the display.  
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90 Hewlett-Packard Jornada 430/430se Palm-size PC  
Adding sounds  
The HP J ornada plays sounds (.wav files). You can copy a new  
sound file from your desktop PC to the HP J ornada without  
converting the file.  
To add sounds  
1. Connect the HP J ornada to a desktop PC.  
2. On the F ile menu of the ActiveSync window, click  
Exp lor e. Windows Explorer opens the Mobile Device  
folder.  
3. Drag the .wav file you want to copy from its location on  
your desktop PC to the Mobile Device folder.  
To use the new sound  
1. On the HP J ornada Sta r t menu, tap Settin gs, and then  
tap Volu m e & Sou n d s.  
2. Tap the Sou n d s tab.  
3. Choose an event name from the Even t n a m e list.  
4. Choose the new sound from the Even t sou n d list.  
5. Tap OK.  
Adding desktop wallpaper  
The HP J ornada can display Windows CE bitmaps (.2bp files).  
You can copy Windows CE bitmap images from your desktop PC  
to the HP J ornada without converting the files, and you can use  
these images as desktop wallpaper on your Windows CE desktop.  
To add desktop wallpaper, use the same procedure as for adding  
sounds (see the previous section).  
To use the new wallpaper  
1. On the HP J ornada Sta r t menu, tap Settin gs, and then  
tap Disp la y.  
2. Choose the Disp la y w a llp a p er radio button.  
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Chapter 10 | Customizing the HP Jornada| 91  
3. Choose the new bitmap image from the Wa llp a p er  
im a ge dropdown list, and examine the preview image  
on the right side of the dialog box.  
4. If desired, tap the Tile checkbox.  
5. Tap OK.  
Finding third-party software  
You can add more capabilities to the HP J ornada by installing  
third-party software. A variety of commercial software is  
available for Windows CE, including custom business  
applications, system utilities, and games.  
You can get a variety of programs and other useful information  
from:  
the HP J ornada compact disk and the Desktop Software for  
Microsoft Windows CE compact disk included with the  
HP J ornada  
software distributors and their web sites, including the HP  
web site at www.hp.com/jornada/solutions/solution.html  
You cannot run programs designed for Windows 95 or  
Windows NT on the HP J ornada. The programs that run on  
the P/PC must be designed specifically for Windows CE Palm-  
size PCs.  
Minimum PC requirements for HP Jornada  
compact disk  
The minimum PC requirements for the HP J ornada compact disk  
are as follows:  
Microsoft Windows 95, Windows 98, or Windows NT 4.0  
486 66MHz or faster processor  
2x or faster CD-ROM drive  
VGA (640 x 480) 256-color monitor  
Web browser: Netscape Navigator 2.0 or higher, or Microsoft  
Internet Explorer 2.0 or higher  
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92 Hewlett-Packard Jornada 430/430se Palm-size PC  
Adding programs  
You can add programs to the HP J ornada by dragging the  
installer program or program file to the ActiveSync window, or  
by running the Application Manager (on your desktop PC).  
To install programs  
1. Download the software program or installer from the  
Web to your desktop PC.  
–or–  
Insert the floppy disk or compact disk into the  
appropriate drive on your desktop PC.  
2. Connect the HP J ornada to your desktop PC.  
3. If the program includes an installer program (typically  
named Setup.exe or Install.exe), double-tap the installer  
program on the desktop PC. The installer program  
copies the necessary files to the HP J ornada.  
–or–  
If the program does not have an associated installer or  
setup program, drag the program file (typically an *.exe  
file type) to the HP J ornada icon in the ActiveSync  
window. If the No Con ver ter Selected dialog box  
appears, tap OK to copy the file without conversion.  
Install software by dragging the program file to the ActiveSync  
window only if no installer program is available. Software  
installed in this way may not appear on the Rem ove  
P r ogr a m s list, and you may have to delete the program  
manually if you wish to remove it from the HP J ornada.  
To add programs with Application Manager  
1. Connect the HP J ornada to your desktop PC, and then  
open the ActiveSync window.  
2. On the Tools menu in the ActiveSync window, click  
Ad d /Rem ove P r ogr a m s.  
3. Select the programs check box.  
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Chapter 10 | Customizing the HP Jornada| 93  
Removing programs  
After you have installed a program on the HP J ornada, you can  
use the Windows CE Application Manager to remove the  
program or to reinstall the program after it has been removed. If  
you do not have enough storage memory on the HP J ornada, you  
may want to use the Application Manager to temporarily remove  
programs you no longer use or programs that you use  
infrequently.  
You can use either the Application Manager (on your desktop  
PC) or the Remove Programs control panel (on the HP J ornada)  
to remove programs.  
To remove programs with Application Manager  
1. Connect the HP J ornada to your desktop PC, and then  
open the ActiveSync window.  
2. On the Tools menu in the ActiveSync window, click  
Ad d /Rem ove P r ogr a m s.  
3. Select the programs check box to remove it from your  
P/PC.  
–or–  
Select the program and click Rem ove to remove it from  
both your P/PC and desktop PC. See ActiveSync Help for  
details.  
To remove programs from the HP J ornada with  
the Remove Programs control panel  
1. On the Sta r t menu, tap Settin gs, and then tap  
Rem ove P r ogr a m s.  
2. Select the program you want to remove from the  
P r ogr a m s list.  
3. Tap Rem ove.  
Programs stored in ROM cannot be removed. (For a list of  
these programs see the Usin g HP J or n a d a s b u ilt -in  
p r ogr a m s section in chapter 1.)  
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94 Hewlett-Packard Jornada 430/430se Palm-size PC  
Adding accessories  
You can purchase the following optional accessories.  
Spare Travel Cable (F1800A)—Connects the P/PC to the  
desktop PC. Requires an AC adapter to charge the P/PC.  
Sync Cable (F1258A)—Connects the P/PC to the desktop PC.  
Needed only if you buy a Docking Cradle.  
External Keyboard (English US keyboard only; F1275A)—To  
use this, you must also purchase a Docking Cradle.  
Battery Pack (F1287A)  
AC Adapter (F1290A)—Requires a travel cable, docking cradle  
or external charger to connect to P/PC.  
External Charger (includes spare battery pack; F1293A)—  
Requires an AC adapter to charge the P/PC.  
Serial Adapter (F1295A)—To use this, you must also purchase  
a Docking Cradle.  
Stylus pack (F1806A)  
Docking Cradle (F1804A)—Allows connection to an AC  
adapter, a desktop PC, and other accessories such as the  
External Keyboard and Serial Adapter.  
Leather case (F1794A)  
Go to the Hewlett-Packard website at www.hp.com/jornada to  
check for new accessories. Combination accessory packages  
are also available (for distribution in US only).  
Inserting and Removing CompactFlash Cards  
CompactFlash Type I and II Cards give the HP J ornada  
additional capabilities, such as additional memory, removable  
storage, cellular modems, and Ethernet cards. Many cards have  
been tested specifically for compatibility with the HP J ornada.  
For a list of recommended compatible devices, go to the Hewlett-  
Packard Web site at www.hp.com/jornada.  
You may also need to install a software driver for a particular  
card. The software drivers for Windows CE should be included  
with the card or be available from the card manufacturer.  
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Chapter 10 | Customizing the HP Jornada| 95  
To insert the CF card  
1. Turn off the P/PC, and close the display cover.  
2. Open the CF card door by pressing onto the fingernail  
recess and flipping the door open.  
3. Connect the P/PC to AC power.  
4. Push the card, connector-side first, gently but completely  
into the slot. The P/PC turns back on.  
5. Replace the door by flipping it back into place.  
If you want to use the CF card while on battery power, select  
Yes in the P C Ca r d d etected in slot 1 dialog box.  
View showing how to insert a CF card  
To remove the CF card  
1. Close all applications on the P/PC that have open files  
on the CF card.  
2. Turn off the P/PC, and close the display cover.  
3. Open the CF card door by pressing onto the fingernail  
recess and flipping the door open.  
4. Use the end of the stylus to lever the CF card out. The  
P/PC turns back on.  
5. Replace the door by flipping it back into place.  
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96 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Chapter 11 | Troubleshooting| 97  
11 | Troubleshooting  
If you encounter difficulties while using your HP J ornada  
430/430se, this chapter helps you find answers.  
If you need information about troubleshooting Microsoft  
ActiveSync, see the Tr ou b lesh ootin g p a r tn er sh ip s section in  
chapter 6.  
The information in this chapter helps you:  
Troubleshoot basic problems  
Troubleshoot problems with remote connections  
Troubleshoot problems with the display  
Troubleshoot problems connecting by infrared  
Troubleshooting basic problems  
If you have a specific problem, review the information below to  
see if you can find the answer quickly. Or, go to the HP J ornada  
Web site at www.hp.com/jornada/support for current information  
about common difficulties. You can also find new software,  
drivers, and updated support documentation on this web site.  
Problem  
Diagnosis / Remedy  
HP J ornada does not  
turn on when not  
connected to AC power.  
Battery power is too low to run the  
P/ PC. Connect to AC power, and  
then turn on your HP J ornada.  
(Charge the battery regularly to  
avoid running out of battery  
power.)  
Battery runs out of  
power quickly.  
You are using your HP J ornada in  
ways that drain the batteries  
quickly. See the Op tim izin g  
b a tter y life section in chapter 3.  
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98 Hewlett-Packard Jornada 430/430se Palm-size PC  
HP J ornada does not  
auto-suspend when  
connected to a desktop  
PC or when using the  
modem.  
The HP J ornada is designed to stay  
on while connected to a computer.  
This is the correct behavior. No  
action is needed.  
HP J ornada  
automatically shuts  
down/suspends.  
Batteries are too low to run the  
P/ PC. When a critically low  
battery-power condition is  
encountered, the HP J ornada  
initiates a safety shutdown.  
Connect to AC power and charge  
the battery.  
-or-  
Auto-suspend activated. To  
optimize battery power, the  
HP J ornada auto-suspends if it is  
idle for 1 minute immediately after  
power is turned on. The P/PC also  
auto-suspends if it is continuously  
idle for 3 minutes.  
HP J ornada does not  
HP J ornada is locked up. Connect  
turn on when connected the HP J ornada to external power,  
to AC power.  
and perform a soft reset. (See the  
Resettin g section in this chapter.)  
(Caution: You may lose any  
unsaved data when performing a  
soft reset.)  
HP J ornada locks up  
when running  
applications or it runs  
slowly.  
HP J ornada is locked up. Connect  
to AC power, and perform a soft  
reset. (See the Resettin g section in  
this chapter.) Note: Check battery  
power regularly to ensure that the  
battery is not running low on power  
and avoid running several  
applications at the same time. Use  
bTASK to close applications that  
are not in use.  
HP J ornada does not  
turn on or display  
appears to be off, even  
though power is on.  
The display contrast is too light.  
(For more information, see the  
Usin g HP set t in gs section in  
chapter 4.)  
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Chapter 11 | Troubleshooting| 99  
Backup file created  
with the HP backup  
application on another  
HP handheld device  
cannot be restored to  
the HP J ornada  
File format is not compatible, or file  
cannot be found.  
Only a PIM database backup file  
(.dbb) can be restored from another  
HP handheld device to the  
430/430se.  
HP J ornada 430/430se. Make sure  
that you save the backup file (.dbb)  
in the My Documents directory on  
the other handheld device, and that  
the My Documents directory is  
copied to the CompactFlash Card  
used for the restore action.  
The display is not  
sensitive to the tap of  
the stylus.  
The calibration of the stylus may be  
offset. Recalibrate the screen by  
tapping Sta r t, Settin gs, and then  
Stylu s. You can prolong the life of  
the screen digitizer by recalibrating  
the screen regularly.  
Data is lost.  
Main battery was removed for more  
than 1 minute. Do not remove the  
main battery except when replacing  
it with a spare one.  
HP J ornada was not charged for  
more than 2 weeks. Without  
charging data will be retained for  
up to 2 weeks.  
A hard reset (cold boot) was  
performed. Backup regularly and  
make sure you backup before  
storing your HP J ornada for longer  
periods.  
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100 Hewlett-Packard Jornada 430/430se Palm-size PC  
Troubleshooting remote connections  
This section offers troubleshooting help for trying to connect your  
HP J ornada to other computers. For problems communicating  
with your desktop, see ActiveSync Help.  
Able to dial out, but unable to make a proper  
connection  
Make sure the network to which you are trying to connect  
supports Point-to-Point Protocol (PPP). Your Internet service  
provider or network administrator can verify this.  
Verify that the location is correct. Tap Sta r t, Settin gs, then  
Dia lin g. Make sure that the Loca tion field reflects your  
current location; that the locations dialing pattern is  
appropriate; and that the local country and area code are  
correct.  
Connection is unreliable  
Make sure the modem is firmly seated and connected to your  
device and the telephone jack.  
Disable call waiting. Tap Sta r t, Settin gs, then Dia lin g.  
Select Disa b le ca ll w a it in g. Then enter the disable code  
specified by your telephone company.  
Unable to use infrared transfer between Windows  
CE-based devices  
If you are unable to use infrared to transfer information between  
Windows CE-based devices, try the following.  
Transfer only one file, or no more than 25 contact cards, at a  
time.  
Position the infrared ports so that they line up and are less  
than 20 centimeters (8 inches) but more than 2 inches apart.  
Make sure nothing is between the two infrared ports.  
Adjust the room lighting. Some types of light interfere with  
infrared communication. Try moving to a different location or  
turning off some lights.  
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Chapter 11 | Troubleshooting| 101  
Troubleshooting viewing problems  
If you are having trouble viewing your data, here are some  
suggestions.  
Screen is blank  
If the device does not respond when you briefly press the On  
button:  
Make sure your battery cover is locked.  
Adjust the display contrast. On some devices, the screen can  
darken or lighten to the point that it appears to be powered  
off. For information on adjusting contrast, see the Usin g th e  
Settin gs ta b section in chapter 4.  
Reset the device. After a full reset, the screen remains blank  
for approximately 3 seconds after pressing the On /Off button.  
Charge the main battery by connecting to AC power.  
After a full reset, the screen remains blank for approximately  
3 seconds after pressing the On /Off button.  
Screen is dark  
Prolonged exposure to direct sunlight may cause your device  
screen to temporarily darken. This is normal for LCD screens  
and is not permanent.  
Screen is hard to read  
The display can be hard to read if the P/PC has been off for a  
long time. The display returns to normal after using it for about  
1 minute.  
If you are having a hard time viewing a Note Taker document,  
try changing the size of the view. To do this, tap the Zoom arrow  
on the command bar and select a zoom percentage.  
If you are having a hard time viewing Calendar, Tasks, or  
Contacts data, try enlarging the display font. To do this within  
Calendar, Tasks, or Contacts, tap Tools, Op tion s, and then  
select Use la r ge fon t .  
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102 Hewlett-Packard Jornada 430/430se Palm-size PC  
Troubleshooting HUM MP3 player  
Problem  
Diagnosis / Remedy  
Music becomes  
The other applications require  
distorted or broken up” computational resources that affect  
when working  
with some other  
applications.  
the playback quality. Certain  
operations, like transferring files  
between the P/PC and the desktop  
PC, cause this problem. To ensure  
smooth playback, do not open more  
than two applications while Hum is  
playing.  
Changes made to  
Volume or Mute control  
in HP Settings are not  
updated in Hum, and  
vice versa.  
Changes made in Hum or  
HP settings do not take effect  
immediately. Remember to stop the  
Hum player before you mute the  
system in HP settings; this helps  
save battery power.  
Tapping on an area  
close to the actual Hum  
graphical button can  
activate the control.  
Accurate tapping on Hums control  
is dependant on the Hum skin”  
that you are using. The actual  
control of the buttons may fall  
outside of the graphical button that  
your Hum skin” is showing.  
Double-tapping on the  
control causes Hum to  
stop working (lock up).  
Activating controls on Hum  
requires only single-tapping. When  
Hum seems to stop working, try  
doing one of the following:  
Single tap on Hums logo (yellow  
musical note) on the task bar.  
Single tap on the bTASK logo on  
the task bar.  
Press the P ow er switch off and  
then on once.  
Any one of the above wakes up  
Hum from lock-up mode, and a  
dialog box appears. Close the dialog  
box. Hum is active again.  
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Chapter 11 | Troubleshooting| 103  
Inserting a different  
Compact Flash card  
that has the same  
Playlist name as the  
previous card causes  
Hum to stop  
Hum locked up because it cannot  
distinguish between the two cards.  
Connect to AC power and perform a  
soft reset.  
TIP : After inserting a new  
CompactFlash card, tap Tr a ck s  
and then Up d a te List to update  
the Playlist.  
responding (lock up).  
Cannot use a Playlist  
with extension .m3u.  
The Hum player version in the  
HP J ornada does not support a  
Playlist with extension .m3u.  
Resetting  
Occasionally, you may need to reset the HP J ornada; for  
example, you may reset after you restore data from your desktop  
PC or when the operating system stops responding.  
There are two methods of resetting:  
Soft r eset —A soft reset (also called warm boot) is similar to  
restarting your desktop PC. It restarts the operating system  
and preserves any saved data, but loses any unsaved data.  
F u ll r eset—A full reset (also called cold boot) restores the  
HP J ornada to its original state, erasing all information,  
including saved and unsaved data, you have entered.  
To ensure the safety of your information in case a full reset is  
necessary, you should regularly back up your data to your  
desktop PC (using ActiveSync) or to a CompactFlash Card (using  
the HP backup application). For more information on backing up  
data, see the Ba ck in g u p a n d r estor in g d a ta section in  
chapter 9.  
Soft reset  
Perform a soft reset after restoring data from a backup file or  
when the HP J ornada appears to be frozen” or locked up.”  
When you perform a soft reset you lose unsaved data in all open  
documents or programs. To close all open documents an  
programs, use the Task Manager. On the Sta r t menu, ta  
Settin gs, tap System , and then select the Ta sk Ma n a ger tab.  
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104 Hewlett-Packard Jornada 430/430se Palm-size PC  
To perform a soft reset  
1. Use the stylus to press the Reset button on the back of  
the HP J ornada, as illustrated above.  
Full reset  
Perform a full reset only when the HP J ornada does not respond  
to a soft reset. A full reset erases all data you have entered,  
including all files, system settings, and programs you have  
installed. If you have forgotten your password, you also need to  
perform a full reset.  
Performing a full reset erases all files, programs, and data you  
have entered. You can restore only data that has been backed  
up to your desktop PC or CompactFlash Card. (For more  
information, see the Ba ck in g u p a n d r estor in g d a ta section  
in chapter 9.)  
To perform a full reset  
1. Disconnect the AC adapter from the HP J ornada.  
2. Remove the battery.  
3. Use the stylus to press the Reset button for at least 5  
seconds.  
4. Reinsert the battery.  
5. Restore data to the HP J ornada from your most recent  
backup file. For more information, see the Ba ck in g u p  
a n d r estor in g d a ta section in chapter 9.  
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Chapter 12 | Support and service| 105  
12 | Support and service  
Web site  
You can obtain product information as well as tips and hints on  
how to get more from the HP J ornada product at our worldwide  
Web site. This computer service is provided free of charge; you  
pay only for telephone charges and Internet service fees. To  
connect to this Web site from a computer via the Internet, go to  
www.hp.com/jornada.  
Customer support  
If you have questions that this Users Guide or the Web site does  
not answer (after checking the contents and index), you can  
contact Hewlett-Packard Worldwide Support and Services for  
Handheld Products at the telephone numbers listed in the  
following table.  
If the device requires service, contact Hewlett-Packard for service  
information, shipping instructions, and out-of-warranty service  
charges before you send your device to HP for repair.  
In countries not listed in the table, contact the Hewlett-Packard  
authorized dealer or sales office.  
Service  
For diagnostic instructions and other service information, contact  
one of the technical support numbers listed. Please do not ship  
your device for service without first contacting a Hewlett-  
Packard office. If your device qualifies for in-warranty service, be  
ready to supply a dated proof of purchase. In countries not listed  
in the following table, contact the Hewlett-Packard authorized  
dealer or sales office.  
Before you contact us for help, be sure to:  
1. Review the manuals whenever possible.  
2. Have the following information about the product:  
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106 Hewlett-Packard Jornada 430/430se Palm-size PC  
Model number  
Serial number  
Purchase date  
3. Have your product ready to use. The support personnel  
may ask you to run tests and other operations.  
4. Organize your question or problem. The more detailed  
information you can provide, the quicker the support  
personnel can help you.  
Contacting Hewlett-Packard worldwide  
You will be pleased to know that our commitment to quality does  
not stop at the sale. Our worldwide customer support network is  
available to give you personal telephone service should you need  
it.  
Country/Region  
Argentina  
Australia  
Austria  
Telephone  
54-1-7788380  
61-3-88778000  
43-711-4201080  
32-2-6268806  
32-2-6268807  
55-11-8296612  
1-905-2064663  
56-800-360999  
86-10-65645959  
420-2-61307310  
45-39-294099  
358-20347288  
33-1-43623434  
49-1-805258143  
30-1-6896411  
Belgium (Dutch)  
Belgium (French)  
Brazil  
Canada  
Chile  
China  
Czech Republic  
Denmark  
Finland  
France  
Germany  
Greece  
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Chapter 12 | Support and service| 107  
Hong Kong  
Hungary  
India  
800-967729  
36-1-3430310  
91-11-6826035  
62-21-3503408  
353-1-6625525  
972-9-9524848  
39-2-26410350  
81-3-33358333  
82-2-32700700  
60-03-2952566  
Indonesia  
Ireland  
Israel  
Italy  
J apan  
Korea  
Malaysia  
Mexico  
52-1800-4726684  
31-20-6068751  
64-9-3566640  
47-22-116299  
63-2-8673551  
48-22-8659999  
351-13180065  
7-095-9169821  
65-2725300  
Netherlands  
New Zealand  
Norway  
Philippines  
Poland  
Portugal  
Russia  
Singapore  
South Africa  
Spain  
27-11-8061030  
34-91-7820109  
46-8-6192170  
41-1-4332728  
41-1-4332729  
886-2-27170055  
66-2-6614000  
90-212-2245925  
44-870-6083003  
Sweden  
Switzerland (German)  
Switzerland (French)  
Taiwan  
Thailand  
Turkey  
UK  
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108 Hewlett-Packard Jornada 430/430se Palm-size PC  
USA  
Pre-sales Information  
1-800-4431254  
(toll-free, no operator is  
available)  
Support & Service  
1-970-635-1000  
Palmtops & Organizers  
(toll call)  
Venezuela  
Vietnam  
58-800-47888 or  
58-2-2078488  
84-0-88234530  
All Customer Care Centers are available during office hours. Pre-  
sales Information in the USA is available 24 hours per day, 7  
days per week. Support & Service in the USA can be contacted  
from 5 am to 5 pm Pacific Time, Monday through Friday.  
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Appendix A | Jot Character Recognizer | 109  
A | Jot Character Recognizer  
The character recognition software, CIC J ot, gives you a fast and  
easy-to-use method for entering information in any program on  
your device: just write in the input panel. Each character you  
write is translated into typed text and displayed on the screen.  
This appendix describes how to use the J ot character recognizer.  
It also provides tables showing how and where to draw  
characters on the screen for each of the two character sets: the  
Natural Character Set and the Simplified Uppercase Character  
Set.  
Select character recognition as your input method by tapping the  
In p u t Meth od arrow on your taskbar and tapping J ot  
Ch a r a cter Recogn izer .  
Using your stylus, write a character in the input panel. The  
character is translated into typed text and displayed at the  
insertion point on the screen.  
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110 Hewlett-Packard Jornada 430/430se Palm-size PC  
Areas of the Input Panel  
You can write letters in either uppercase or lowercase. How the  
letter is interpreted and displayed depends on where you write it  
in the input panel. For example, you can write a letter in  
lowercase or uppercase, and it will appear in lowercase if you  
write it in the lowercase letter area (a b c) of the input panel.  
You can also write punctuation and editing marks, and add or  
delete space in the letter areas (a b c and ABC) of the input  
panel. For example, draw a horizontal line from left to right to  
add space, and from right to left to backspace. See the tables at  
the end of this appendix for details.  
You can write numbers in the number area (123) of the panel.  
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Appendix A | Jot Character Recognizer | 111  
You can also enter common punctuation marks in the number  
area. This allows you to write telephone numbers, birthdays, and  
Social Security numbers entirely in the number area. See the  
tables at the end of this appendix for details.  
Symbols  
Enter symbols, such as @ or #, on the symbol input panel.  
Display the symbol panel by tapping the Sym b button on the  
input panel or by drawing a vertical line from bottom to top,  
anywhere in the panel.  
When youve drawn the symbol, wait and J ot will display the  
main panel again automatically, or tap the Sym b button to  
return to the main panel immediately.  
See the tables at the end of this appendix for a list of symbols  
that can be entered in this panel.  
Help Writing Characters  
The software recognizes several alternative ways of writing a  
character. If a character you are writing is misinterpreted, you  
can use Help to see an animated demonstration of how to write  
the letter. Tap the Help button on the input panel, and then tap  
Next . Select the character you want to see, and tap Sh ow .  
Options  
You can adjust settings to suit the way you work. Tap Sta r t,  
Settin gs, then In p u t P a n el. Select J ot Ch a r a cter Recogn izer  
as the input method, and then tap Op tion s.  
One of your options is to use the Simplified Uppercase Character  
Set. For more information about how and where to write  
characters using this character set, see Simplified Uppercase  
Character Set” later in this appendix or select this character set  
in the Op tion s dialog box and then tap the Help button on the  
input panel.  
Natural Character Set  
The tables in this section show how to use the Natural Character  
Set to write letters, numbers, punctuation marks, editing marks,  
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112 Hewlett-Packard Jornada 430/430se Palm-size PC  
and symbols. For each character, the tables show alternatives for  
writing the characters. The dots indicate where the strokes  
begin; strokes with no dots can be written in either direction.  
Where appropriate, the stroke sequence is numbered.  
Using the letter areas  
You can enter letters, punctuation, and editing marks in the  
letter areas (a b c and ABC) of the input panel.  
Letters  
Character  
Stroke options  
Character  
Stroke options  
a
b
c
d
e
f
n
o
p
q
r
s
t
g
h
i
u
v
w
x
y
z
2
2
1
j
1
k
l
m
Punctuation  
Character  
period  
Stroke options  
Character  
at  
Stroke options  
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Appendix A | Jot Character Recognizer | 113  
Character  
Stroke options  
Character  
Stroke options  
comma  
apostrophe  
question  
double quote  
tab  
space  
exclamation  
ampersand  
backspace  
Editing  
Character  
Stroke options  
Character  
paste  
Stroke options  
forward  
delete  
cut  
undo  
carriage  
return  
cop  
Using the number area  
You can enter numbers, punctuation, and editing marks in the  
number area (123) of the input panel.  
A horizontal line drawn from left to right is recognized as a  
space character in the letter area of the input panel and as a  
dash in the number area.  
Numbers  
Character  
Stroke options  
Character  
Stroke options  
2
1
0
1
5
6
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114 Hewlett-Packard Jornada 430/430se Palm-size PC  
Character  
Stroke options  
Character  
Stroke options  
2
3
4
7
8
9
Punctuation  
Character  
Stroke options  
Character  
Stroke options  
period  
comma  
dash  
tilde  
+
/
\
(
)
=
backspace  
*
Editing  
Character  
Stroke options  
Character  
Stroke options  
cut  
cop  
undo  
tab  
paste  
Writing accented letters  
To write an accented letter, write the letter in the letter area and  
the accent in the number area.  
Accented letters  
Accent  
mark  
Accent  
mark  
Stroke options  
Stroke options  
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Appendix A | Jot Character Recognizer | 115  
Accent  
mark  
Accent  
mark  
Stroke options  
Stroke options  
à
á
â
ã
ä
å
••  
Using the symbol panel  
In the symbol panel, you can enter symbols and characters that  
cant be entered in the standard input panel.  
Stroke  
Stroke  
Stroke  
Character options Character  
options  
Character  
options  
.
,
|
!
&
¹
'
?
$
%
/
²
-
³
_
~
@
<
>
(
±
x
\
÷
¼
½
¾
®
©
^
"
+
:
:
)
;
[
=
#
]
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116 Hewlett-Packard Jornada 430/430se Palm-size PC  
Stroke  
Stroke  
options  
Stroke  
options  
Character options Character  
Character  
{
}
*
£
¤
°
§
¢
Æ
æ
Ç
ç
ª
«
»
°
¨
¸
¯
¿
¡
ƒ
Š
š
ˆ
¬
`
þ
Þ
Ð
ð
Ø
ø
ß
µ
´
¦
˜
-
Œ
œ
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Appendix A | Jot Character Recognizer | 117  
Stroke  
Stroke  
options  
Stroke  
options  
Character options Character  
Character  
¥
Simplified Uppercase Character Set  
You can choose to use this character set instead of the Natural  
Character Set by selecting it in the CIC J ot Op tion s dialog box.  
This character set gives you fewer options for entering each  
character, as youre writing in uppercase only, but allows for  
greater flexibility in writing the letters, so you can write faster.  
The tables in this section show how to use the Simplified  
Uppercase Character Set to write letters, numbers, punctuation  
marks, editing marks, and symbols. For each character, the  
tables show alternatives for writing the characters. The dots  
indicate where the strokes begin; strokes with no dots can be  
written in either direction. Where appropriate, the stroke  
sequence is numbered.  
Using the letter areas  
You can enter letters, punctuation, and editing marks in the  
letter areas (a b c and ABC) of the input panel.  
Letters  
Stroke  
options  
Stroke  
options  
Character  
Character  
A
B
C
D
E
P
Q
R
S
T
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118 Hewlett-Packard Jornada 430/430se Palm-size PC  
Stroke  
Character  
Stroke  
options  
Character  
options  
F
G
H
I
U
V
W
X
J
Y
K
L
Z
Ç
æ
ß
M
N
O
Editing  
Character  
Stroke options  
Character  
Stroke options  
space  
cop  
back delete  
(backspace)  
paste  
undo  
forward  
delete  
carriage  
return  
cut  
Using the number area  
In addition to numbers, you can enter punctuation and editing  
marks in the number area (123) of the input panel.  
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Appendix A | Jot Character Recognizer | 119  
A horizontal line drawn from left to right is recognized as a  
space character in the letter area of the input panel, and as a  
dash in the number area.  
Numbers  
Character  
Stroke options  
Stroke options  
Stroke options  
Character  
Stroke options  
Stroke options  
Stroke options  
0
1
5
6
7
2
3
4
8
9
Punctuation  
Character  
Character  
(
)
/
^
%
.
=
+
*
Editing  
Character  
Character  
paste  
undo  
cut  
carriage  
return  
cop  
dash -  
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120 Hewlett-Packard Jornada 430/430se Palm-size PC  
Writing accented letters  
To write an accented letter, write the letter in the letter area and  
the accent in the number area.  
Accented letters  
Accent  
Accent  
mark  
Stroke options  
mark  
Stroke options  
à
á
â
ã
ä
å
••  
Using the symbol panel  
In the symbol panel, you can enter symbols and characters that  
cant be entered in the standard input panel.  
You can enter punctuation in the punctuation area (p u n ct) and  
symbols in the symbol area (sym b ).  
Punctuation  
Character  
Stroke options  
Character  
Stroke options  
period  
comma  
apostrophe  
?
&
^
<
>
{
!
dash  
}
underscore  
$
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Appendix A | Jot Character Recognizer | 121  
Character  
Stroke options  
Character  
Stroke options  
/
\
(
*
+
%
TAB  
~
)
=
Symbols  
Stroke  
options  
Stroke  
options  
Stroke  
options  
Character  
Character  
Character  
!
@
#
$
%
&
*
±
x
Þ
Ð
ð
Ø
ø
ß
µ
÷
¼
½
¾
®
©
§
"
¥
£
¢
:
:
;
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122 Hewlett-Packard Jornada 430/430se Palm-size PC  
Stroke  
options  
Stroke  
options  
Stroke  
options  
Character  
Character  
Character  
?
+
=
[
Æ
æ
Ç
ç
¤
«
»
°
-
]
ª
°
|
¬
`
´
¨
¯
ˆ
˜
¦
¸
¿
¡
¹
²
³
þ
Œ
œ
ƒ
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Appendix A | Jot Character Recognizer | 123  
Stroke  
options  
Stroke  
options  
Stroke  
options  
Character  
Character  
Character  
Š
š
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124 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Appendix B | Migrating data from other handheld PC devices | 125  
B | Migrating data from  
other handheld PC devices  
Migrating from non-Windows CE HP handheld  
PC devices  
If your data is stored on an HP 100/200LX Palmtop PC or an  
HP OmniGo Organizer, you must first transfer the data to your  
desktop PC. Use the Hewlett-Packard PIM Translation Utility  
(for HP devices only) to import the data into Microsoft Outlook or  
Schedule+ 7.0a on your desktop PC. After you have imported the  
data into Outlook or Schedule+, you can update the information  
on your HP J ornada by synchronizing with Outlook or Schedule+  
using ActiveSync.  
The HP PIM Translation Utility is available from the  
HP J ornada compact disk and on the web at http://www.hp.com/  
cposupport/handheld_computers/software/setup.exe.html.  
This procedure migrates only Appointment Book and Phone Book  
data. Before translating PIM data files, you must install the  
version of Schedule+ 7.0a found on the Desktop Software for  
Microsoft Windows CE compact disk on your desktop PC.  
You can translate only one file at a time. To translate multiple  
PIM data files, you need to repeat the Translation operation for  
each file separately.  
Translating appointment data  
Although daily, weekly, monthly, and yearly repeated events are  
supported in the Appointment Book applications on the  
HP 100LX/200LX palm-size PCs and HP OmniGo 100/120  
organizers and in the Calendar application on the HP J ornada,  
the Schedule+ application supports only daily and yearly  
repeated events. Because all translation goes through Schedule+,  
no direct mapping is available from the older device to Schedule+  
for repeating weekly and monthly events. As long as you do not  
edit imported repeating weekly or monthly events in Schedule+  
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126 Hewlett-Packard Jornada 430/430se Palm-size PC  
before you synchronize them with the HP J ornada, they translate  
correctly into repeating events on the HP J ornada. If, however,  
you edit them in Schedule+, they lose their weekly/monthly  
attribute and are treated as single events.  
To translate appointment data  
1. Double-click the HP PIM Translation Utility icon to  
start the program.  
2. In the Welcome screen, click Ap p oin tm en ts.  
3. In the Op en F ile dialog box that appears, specify the  
appointment data file to translate, and then click OK. If  
the file you specify is not a PIM database file of the  
appropriate type, you get an error message.  
4. In the Ap p oin tm en t Book Tr a n sla tion Note screen,  
click OK. The Da ta Tr a n sla tion P r ogr ess screen  
appears, showing the progress of current translation  
activity.  
5. When the translation has successfully completed, a  
message appears. Click OK to return to the Welcome  
screen.  
Translating Phone Book data  
This section describes how to translate Phone Book data, and  
describes Phone Book field mapping and how to modify it.  
To translate a Phone Book data file  
1. Double-click the HP PIM Translation Utility icon to  
start the program.  
2. In the Welcome screen, click Phone Book.  
3. In the Open File dialog box, specify the phone book data  
file to translate, and then click OK.  
4. In the Phone Book Translation Field Map window, select  
mapping options. For more information, see the sections  
below.  
5. When translation is complete, a message appears. Click  
OK to return to the Welcome screen.  
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Appendix B | Migrating data from other handheld PC devices | 127  
Phone Book field mapping  
The HP PIM Translation Utility attempts to map the fields in  
your Phone Book data file to standard fields in a Schedule+  
record. As long as your Phone Book fields have standard names  
(that is, you have not modified the Phone Book database field  
structure), the translation is straightforward. The suggested  
mapping appears in a table in the Phone Book Translation Field  
Map screen:  
The left column shows the names of fields extracted from the  
Phone Book data file. (Only the fields that have data are  
included.)  
The right column shows the names of Schedule+ fields.  
An arrow in the center column indicates that the data in a  
Phone Book field in the left column is copied to the  
corresponding Schedule+ field in the right column. Note that  
multiple Phone Book fields (for example, Address1 and  
Address2) can be mapped to the same Schedule+ field (for  
example, Business address). No arrow in the center column  
indicates that there is no mapping and, therefore, the data is  
not copied.  
You can add or modify the suggested mappings before  
translating the data. For example, if you have customized the  
name of a Phone Book field so that the HP PIM Translation  
Utility does not know how to map it, you can define a mapping  
for it yourself.  
Name mapping  
The Name field in the Phone Book data file can be mapped in  
three ways in Schedule+:  
If the name in the Phone Book data file is entered as Name1,  
Name2 [Name3] (that is, with a comma after the first word), it  
is always mapped to the two name fields in Schedule+ with  
Name1 = Last Name and Name2 [Name3] = First Name.  
If the name in the Phone Book data file does not have a  
comma after the first word, you can choose one of two options  
for its mapping:  
Last name/First name - (default) Name1 [Name3] Name2  
maps to Name1 = = Last Name and [Name3] Name2 = First  
Name.  
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128 Hewlett-Packard Jornada 430/430se Palm-size PC  
First name/Last name - Name1 [Name3] Name2 maps to  
Name1 [Name3] = First Name and Name2 = Last Name.  
In all cases, Last name is mapped to a single word, with any  
additional words such as [Name3] becoming part of First name.  
Mapping additions  
If a field appears in the left column with no mapping (that is, no  
arrow in the center column) select a field name from the  
dropdown list of the Schedule+ field immediately to the right of  
the field whose mapping you want to define. The field name  
appears in the appropriate cell in the right column and a  
mapping arrow appears in the center column.  
Mapping changes  
If a field in the left column is mapped to the wrong field in the  
right column, change the mapping by selecting a different  
Schedule+ field name from the dropdown list for the  
corresponding cell in the right column.  
Mapping removal  
If a field in the left column should not be mapped to anything,  
click None from the dropdown list for the corresponding cell in  
the right column. The None option is not available for the Name  
field. Translation status review After each translation is  
finished, whether it completed successfully or was interrupted,  
the results are written onto the Status screen. Click the Status  
button on the Welcome screen to see the history of any  
translations begun during the current execution of the HP PIM  
Translation Utility.  
Migrating from Palm III and newer products  
Palm V™ and Palm III™ series connected organizers can  
synchronize data with Microsoft Outlook 97/98. Chapura  
PocketMirror is included with the Palm™ Desktop organizer  
software so that your HotSync® operations can synchronize data  
between your Palm Computing handheld and Microsoft Outlook.  
To use Chapuras PocketMirror conduit, first install the Palm™  
desktop software that is included with your Palm IIIx™ or Palm  
V™ organizer. If you choose to synchronize with Microsoft  
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Appendix B | Migrating data from other handheld PC devices | 129  
Outlook, the PocketMirror conduit will be installed with the  
Palm desktop software. For more information, go to the Palm  
website at www.palm.com.  
Migrating from older Palm organizers  
If you would like to use PocketMirror to synchronize your  
PalmPilot or Pilot organizer with Microsoft Outlook, you will  
need to purchase the commercial version of the software from  
Chapura™, the maker of PocketMirror. Check with Chapura  
directly.  
Migrating from other non-HP Windows CE  
devices  
If you already synchronized your data with Microsoft Outlook,  
you do not need to do anything. If you want to transfer your data  
from your existing CE device to J ornada, you need to synchronize  
your current CE device with either Schedule+ or Microsoft  
Outlook. For more information on how to do this, consult your  
current CE device user guide or contact technical support for  
your current CE device manufacturer.  
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130 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Index | 131  
Index  
A
B
AC adapter  
backing up data  
connecting, 12  
AC Charging LED, 7  
accessories  
using ActiveSync, 86  
using HP J ornada  
backup, 86  
adding, 94  
backing up to a CF card, 86  
backing up to a desktop PC,  
86  
backup battery, 12, 16, 17  
battery  
action button, 8  
Active Desktop, 33  
ActiveSync, 49  
minimum PC  
requirements, 44  
adding  
changing, 17  
charging, 16  
desktop wallpaper, 90  
programs from the HP  
J ornada compact disk,  
92  
programs with  
Application Manager,  
92  
display remaining power,  
16, 18, 25  
installation, 11  
managing power, 15  
optimizing life, 20  
power control panel, 18  
brightness  
sounds, 90  
address book, 74  
adjusting  
button assignments, 23  
password, 23  
adjusting, 24, 25  
browsing  
HP J ornada desktop, 52  
bTask, 39  
buttons  
settings, 23  
action, 8  
Application Manager  
installing programs with,  
92  
close, 18, 25, 26, 27  
exit, 8  
locking, 22  
applications  
closing, 39  
power on/off, 8  
record, 8  
switching, 40  
reset, 9  
appointments, 71  
start, 8  
unlocking, 22  
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132 Hewlett-Packard Jornada 430/430se Palm-size PC  
Contacts  
using, 74  
contrast  
C
Calendar  
using, 71  
adjusting, 24, 25  
customer service, 105  
customizing HP J ornada  
desktop wallpaper, 90  
sounds, 90, 91  
caring for the HP J ornada,  
13  
CF modems, 60  
changing the battery, 17  
channels  
third-party software, 91  
about, 55  
D
personalizing, 56  
synchronizing, 52  
viewing content, 57  
Channels, 55  
character recognition, 37  
charging the batteries, 16  
close button, 18, 25, 26, 27  
closing applications, 39  
command bar, 36  
compact disk (HP J ornada),  
2, 91, 92  
CompactFlash cards  
inserting and removing,  
94  
locating the slot, 9  
CompuServe  
deleting  
characters, 38  
display cover, 8  
displaying  
channel content on the  
desktop, 58  
information on the  
desktop, 33  
mobile desktop  
components, 58  
drawing, 77, 78  
E
editing  
drawings, 79  
text, 79  
sending and receiving e-  
mail, 68  
e-mail  
conflicts  
enabling synchronization,  
50  
synchronization, 52  
connecting  
getting accounts with  
Internet service  
providers, 60  
AC adapter, 12  
by infrared to a desktop  
PC, 48  
using Windows CE Inbox  
Transfer to transfer, 69  
establishing  
partnerships, 45, 47  
Ethernet connections, 69  
exit button, 8  
to a desktop PC by travel  
cable, 46  
to a non-partner PC, 49  
to an Internet service  
provider, 63  
connecting via Ethernet, 69  
contacting HP, 106  
EzExplorer, 40  
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Index | 133  
programs from the HP  
J ornada compact disk,  
92  
F
file conversion, 53  
files  
programs with  
Application Manager,  
finding, 40  
92  
finding information, 40  
full reset, 104  
Internet, 3, 55  
Internet Service Provider,  
59  
ISP, 59  
G
games  
Solitaire, 3  
J
J ot Character Recognizer,  
109  
H
handwriting, 37  
hard icons  
K
locating, 8  
keyboard, 36  
reconfiguring, 23  
using, 22  
hard reset. See full reset  
HP backup, 86  
HP J ornada  
L
LEDs  
AC Charging, 7  
notification, 8  
list view, 41  
browsing the desktop, 52  
caring for, 13  
HP J ornada compact disk  
installing programs from,  
92  
locking the hardware  
buttons, 22  
minimum PC  
M
requirements, 91  
HP security, 28  
HP settings, 24  
managing battery power, 15  
memory  
adjusting allocation, 26  
microphone, 8  
migrating data, 125  
mobile channels, 55  
modems, 60  
MP3 player, 89  
music  
playing, 89  
I
Inbox  
sending and receiving  
CompuServe e-mail, 68  
sending e-mail, 68  
infrared  
connecting, 48  
infrared port, 8  
installing  
battery, 11  
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134 Hewlett-Packard Jornada 430/430se Palm-size PC  
rewinding, 83  
skipping parts, 84  
reminders, 75  
removing programs, 93  
with Application  
Manager, 93  
N
Note Taker  
editing and formatting,  
79  
saving notes, 80  
using, 77  
writing and drawing, 78  
notification LED, 8  
with the Remove  
Programs control panel,  
93  
reset button, 9  
resetting  
full, 104  
soft, 103  
O
OmniSolve calculator, 87  
On/Off button, 8  
organizing notes, 81  
resolving synchronization  
conflicts, 52  
S
P
saving notes, 80  
scheduling appointments,  
71  
partnerships  
establishing, 47  
troubleshooting, 47  
password, 28  
security, 28  
settings  
PIM migration, 125  
playing music, 89  
playing recordings, 82  
power control panel  
using, 18  
adjusting, 23  
shortcuts, 41  
soft reset, 103  
software (3rd party), 91  
Software Product License  
Agreement, 141  
Solitaire, 3  
power On/Off button, 8  
printing, 54  
programs (3rd party)  
adding, 92  
finding, 91  
sounds  
adding, 90  
speeding up the system,  
see bTask, 39  
removing, 93  
start button, 8  
Start menu, 35  
stylus  
using, 10  
support, 105  
R
record button, 8  
recordings  
fast-forward, 83  
formats, 84  
suspend, 19  
switching between  
applications, 40  
synchronization conflicts, 52  
synchronizing, 49  
specifying data, 50  
making, 82  
memory use, 84  
organizing, 85  
playing back, 82  
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Index | 135  
T
V
taskbar, 35  
Tasks  
using, 75  
third-party software, 91  
tips, 41  
viewing  
channel content, 57  
information, 41  
Voice Recorder  
using, 82  
to-do lists, 75  
volume  
transferring files, 53  
travel cable  
adjusting, 24  
connecting P/PC to  
desktop PC, 46  
troubleshooting  
partnerships, 47, 97  
viewing problems, 101  
typing with the keyboard,  
36  
W
wallpaper  
adding, 90  
warranty  
hardware, 137  
software, 141  
Welcome Wizard, 13  
writing, 77, 78  
writing with the J ot  
Character Recognizer, 37  
U
unlocking the hardware  
buttons, 22  
Y
Year 2000 warranty, 139  
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136 Hewlett-Packard Jornada 430/430se Palm-size PC  
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Warrant | 137  
Warranty  
Im p or ta n t: This is your hardware product warranty statement.  
Read it carefully.  
Warranty terms may be different in your country. If so, your  
Authorized HP Dealer or Hewlett-Packard Sales and Service  
office can give you details.  
One year limited hardware warranty  
Hewlett-Packard (HP) warrants this hardware product against  
defects in material and workmanship for a period of one year  
from receipt by the original end-user purchaser.  
If HP receives notice of the above defined defects during the  
warranty period, HP will either, at its option, repair or replace  
products which prove to be defective.  
Should HP be unable to repair or replace the product within a  
reasonable amount of time, the customer's alternate exclusive  
remedy shall be a refund of the purchase price upon return of the  
product.  
Limitation of warranty  
The above warranty shall not apply to defects resulting from:  
misuse; unauthorized modification; opening for any reason except  
to perform an official upgrade using an HP Upgrade Kit;  
operation or storage outside the environmental specifications for  
the product; in-transit damage; improper maintenance; or defect  
resulting from use of non-HP software, accessories, media,  
supplies, consumables, or such items not designed for use with  
the product.  
HP makes no other express warranty, whether written or oral,  
with respect to this product.  
Any implied warranty of merchantability or fitness for a  
particular purpose is limited to the one-year duration of this  
written warranty.  
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138 Hewlett-Packard Jornada 430/430se Palm-size PC  
Some states, provinces, or countries do not allow limitations on  
how long an implied warranty lasts, so the above limitation or  
exclusion may not apply to you.  
This warranty gives your specific legal rights, and you may also  
have other rights that vary from state to state, province to  
province, or country to country.  
Limitation of liability and remedies  
The remedies provided above are the customer's sole and  
exclusive remedies.  
In no event shall HP be liable for any direct, indirect, special,  
incidental, or consequential damages (including lost profit),  
whether based on warranty, contract, tort, or any other legal  
theory.  
Some states, provinces, or countries do not allow the exclusion or  
limitation of incidental or consequential damages - including lost  
profit-, so the above limitation or exclusion may not apply to you.  
Consumer transactions in Australia, New Zealand  
and the United Kingdom  
The preceding disclaimers and limitations shall not apply to  
consumer transactions in Australia, New Zealand and the United  
Kingdom, and shall not affect the statutory rights of consumers.  
For consumers in Australia  
The above warranty terms and any other warranty statement  
enclosed with this product, except to the extent lawfully  
permitted, do not exclude, restrict, or modify and are in addition  
to the statutory rights implied by the Trade Practices Act 1974 or  
any corresponding State or territory legislation applicable to the  
sale of this product to you. If you have any queries about your  
rights, contact the Hewlett-Packard Customer Care Center at 61-  
3- 88778000.  
For consumers in New Zealand  
The above warranty terms or any other warranty statement  
enclosed with this product, except to the extent lawfully  
permitted, do not exclude, restrict or modify and are in addition  
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Warrant | 139  
to the statutory rights implied by the Consumer Guarantees Act  
1993 applicable to the sale of this product to you. If you have any  
queries about your rights contact the Hewlett-Packard End User  
Support line at 0800-733547.  
Hewlett-Packard Year 2000 Warranty  
Subject to all of the terms and limitations of the HP Limited  
Warranty Statement provided with this HP Product, HP  
warrants that this HP Product will be able to accurately process  
date data (including, but not limited to, calculating, comparing,  
and sequencing) from, into, and between the twentieth and  
twenty-first centuries, and the years 1999 and 2000, including  
leap year calculations, when used in accordance with the Product  
documentation provided by HP (including any instructions for  
installing patches or upgrades), provided that all other products  
(e.g. hardware, software, firmware) used in combination with  
such HP Product(s) properly exchange date data with it. The  
duration of the Year 2000 warranty extends through J anuary 31,  
2001.  
Year 2000 Warranty  
HP has made every effort to ensure the accuracy of our product  
testing. However, because each customer's environment is  
different from HP's laboratory test environment, it is the  
customer's responsibility to validate the Year 2000 readiness of  
these products in their own environment. Therefore, information  
about the Year 2000 status of HP products is provided as is”  
without warranties of any kind and is subject to change without  
notice. The information provided here constitutes a Year 2000  
Readiness Disclosure for purposes of the Year 2000 Information  
and Readiness Disclosure Act.  
Hewlett-Packard makes no representation or warranty about the  
Year 2000 readiness of non-HP products including pre-installed  
operating systems or application software. Such information, if  
any, was provided by the manufacturers of those products and  
customers are urged to contact the manufacturer directly to  
verify Year 2000 readiness.  
The information provided here constitutes a Year 2000 Readiness  
Disclosure for purposes of the Year 2000 Information and  
Readiness Disclosure Act. HP encourages customers to be fully  
aware of the potential impact that the Year 2000 could have on  
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140 Hewlett-Packard Jornada 430/430se Palm-size PC  
their business environment and their ability to compete in the  
21st century. HP also encourages its customers to take  
responsibility for addressing needed changes as quickly as  
possible.  
ATTENTION: MICROSOFT HAS INDICATED THAT MANY OF  
ITS OPERATING SYSTEM SOFTWARE PRODUCTS AND  
APPLICATIONS REQUIRE CUSTOMER INSTALLATION OF  
SOFTWARE PATCHES FOR YEAR 2000 COMPLIANCE AND  
MAY REQUIRE ADDITIONAL PATCHES IN THE FUTURE.  
THE NEED FOR SUCH PATCHES MOST LIKELY APPLIES TO  
THE OPERATING SYSTEM SOFTWARE AND ANY  
MICROSOFT APPLICATIONS SHIPPED WITH THIS  
PRODUCT. CUSTOMER IS URGED TO CONTACT  
MICROSOFT AT http://www.microsoft.com/y2k OR  
1-888-MSFTY2K FOR MORE Y2K INFORMATION.  
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Warrant | 141  
HP software product license agreement and  
HP software product limited warranty  
This HP product contains preinstalled software programs. Please  
read the HP Software Product License Agreement before  
proceeding.  
Im p or ta n t: Carefully read this License Agreement and the  
Limited Warranty statement before operating the equipment.  
The rights to the software are licensed, not sold. HP or its  
licensors continue to own all intellectual property rights to the  
software, and you will be granted certain rights to use the  
software upon your acceptance of this license. Rights in the  
software are offered only on the condition that you agree to all  
terms and conditions of the License Agreement. Operating the  
equipment indicates your acceptance of these terms and  
conditions. If you do not agree to the terms and conditions of the  
License Agreement, return the complete package for a full refund  
now.  
HP Software Product License Agreement  
The HP Software Product License Agreement shall govern the  
use of all software that is provided to you, the customer, as part  
of this HP product with the exception of Microsoft Software.  
Microsoft Products are licensed to you under the Microsoft End  
User License Agreement (EULA) contained in the Microsoft  
documentation. Any third-party software supplier's warranty  
terms that may be found on-line, or in any documentation or  
other materials contained in the product packaging, shall govern  
the use of that third-party software.  
The following License Terms govern the use of the software:  
Use  
You may only use the software on a single computer. You may  
not reverse, assemble, or decompile the software.  
Transaction in European Union member states: The prohibition  
against decompilation shall be subject to Directive 91/250/EEC.  
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142 Hewlett-Packard Jornada 430/430se Palm-size PC  
Copies and adaptations  
You may make copies or adaptations of the software (a) for  
archival purposes, or (b) when copying or adaptation is an  
essential step in the use of the software with a computer so long  
as the copies and adaptations are used in no other manner.  
You have no other rights to copy unless you acquire an  
appropriate license to reproduce which is available from HP for  
some software.  
You agree that no warranty, free installation, or free training is  
provided by HP for any copies or adaptations made by you.  
All copies and adaptations of the software must bear the  
copyright notice(s) contained in or on the original.  
Ownership  
You agree that you do not have any title to or ownership of the  
software, other than ownership of the physical media. You  
acknowledge and agree that the software is copyrighted and  
protected under the copyright laws. You acknowledge and agree  
that the software or part thereof may have been developed by a  
third-party software supplier named in the copyright notice(s)  
included with the software, who shall be authorized to hold you  
responsible for any copyright infringement or violation of this or  
their own License Agreement.  
Transfer of rights in software  
You may transfer rights to the software to a third party only as  
part of the transfer of all your rights and only if you obtain the  
prior agreement of the third party to be bound by the terms of  
this License Agreement. Upon such a transfer, you agree that  
your rights to the software are terminated and that you will  
either destroy all your copies and adaptations or deliver them to  
the third party. Transfer to a U.S. government department or  
agency or to a prime or lower tier contractor in connection with a  
U.S. government contract shall be made only upon prior written  
agreement to terms required by HP.  
Sublicensing and distribution  
You may not lease, sublicense the software or distribute copies or  
adaptations of the software to the public in physical media, by  
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Warrant | 143  
telecommunication or at all without the prior written consent of  
HP.  
Termination  
HP may terminate this software license for failure to comply with  
any of these terms, provided HP has requested you to cure the  
failure and you have failed to do so within thirty (30) days of such  
notice.  
Updates and upgrades  
You agree that the software does not include updates and  
upgrades that may be available from HP under a separate  
support agreement.  
Export clause  
You agree not to export or re-export the software or any copy or  
adaptation in violation of the U.S. Export Administration  
regulations or other applicable regulations.  
U.S. government restricted rights  
The Software and Documentation have been developed entirely  
at private expense. They are delivered and licensed as  
“commercial computer software” as defined in DFARS 252.227-  
7013 (Oct 1988), DFARS 252.211-7015 (May 1991) or DFARS  
252.227- 7014 (J un 1995), as commercial item” as defined in  
FAR 2.101 (a), or as Restricted computer software” as defined in  
FAR 52.227-19 (J un 1987) (or any equivalent agency regulation  
or contract clause), whichever is applicable. You have only those  
rights provided for such Software and Documentation by the  
applicable FAR or DFARS clause or the HP standard software  
agreement for the product involved.  
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144 Hewlett-Packard Jornada 430/430se Palm-size PC  
HP Software Product Limited Warranty  
Important: This HP Software Product Limited Warranty shall  
cover all software that is provided to you, the customer, as part of  
the HP product, including any operation system software. Any  
third-party software supplier's warranty terms that may be found  
on-line, or in any documentation or other materials contained in  
the product packaging shall supersede the HP Software Product  
Limited Warranty with regard to that third-party software.  
Ninety-Day Limited Software Warranty  
HP warrants for a period of NINETY (90) DAYS from the date of  
purchase that the software product will execute its programming  
instructions when all files are properly installed. HP does not  
warrant that the software will be uninterrupted or error free. In  
the event that this software product fails to execute its  
programming instructions during the warranty period, your  
remedy shall be replacement or refund only. Return the media to  
HP for replacement. Should HP be unable to replace the media  
within a reasonable amount of time, HP shall refund the  
purchase price upon return of the product and all copies.  
Removable media (if supplied)  
HP warrants the removable media, if supplied, upon which this  
product is recorded to be free from defects in material and  
workmanship under normal use for a period of NINETY (90)  
DAYS from the date of purchase. In the event the media proves  
to be defective during the warranty period, your remedy shall be  
replacement or refund only. Return the media to HP for  
replacement. Should HP be unable to replace the media within a  
reasonable amount of time, HP shall refund the purchase price  
upon return of the product and destruction of all other non-  
removable media copies of the software product.  
Notice of warranty claims  
You must notify HP in writing of any warranty claim not later  
than thirty (30) days after the expiration of the warranty period.  
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Warrant | 145  
Limitation of warranty  
HP makes no other express warranty, whether written or oral,  
with respect to this product.  
Any implied warranty of merchantability or fitness for a  
particular purpose is limited to the 90-day duration of this  
written warranty. Some states, provinces, or countries do not  
allow limitations on how long an implied warranty lasts, so the  
above limitation or exclusion may not apply to you. This  
warranty gives specific legal rights, and you may also have other  
rights which vary from state to state, province to province, or  
country to country.  
Limitation of liability and remedies  
THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND  
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE  
LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL, OR CONSEQUENTIAL DAMAGES  
(INCLUDING LOST PROFIT), WHETHER BASED ON  
WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL  
THEORY. Some states, provinces, or countries do not allow the  
exclusion or limitation of incidental or consequential damages -  
including lost profit-, so the above limitation or exclusion may  
not apply to you.  
In no case shall HP's liability exceed the purchase price for the  
software and/or product. The limitations set forth above will  
apply regardless of whether you accept the software.  
Consumer transactions in Australia and the United Kingdom:  
The disclaimers and limitations above shall not apply and shall  
not affect the statutory rights of a Consumer.  
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