HP Hewlett Packard Network Card HSC PCI 1000Base SX User Manual |
Usin g P CI 1000Ba se-T a n d HSC/P CI 1000Ba se-SX
(Giga bit Eth er n et)
Ma n u fa ctu r in g Pa r t Nu m ber : J 5683-90002
E0602
U.S.A.
© Copyright 2002, Hewlett-Packard Company.
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OSF/Motif is a trademark of the Open Software Foundation, Inc. in the U.S. and other
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P r efa ce
The information in this manual is intended for network managers who administer
Gigabit Ethernet networks. It is assumed that the Gigabit Ethernet hardware and
software have been installed and configured. For instructions on how to install and
configure Gigabit Ethernet hardware and software, refer to the Quick Installation Guide,
This manual is organized as follows:
Chapter 1
and lists its features.
Chapter 2
to configure Gigabit Ethernet parameters using the lanadmin(1M)
command line interface.
Chapter 3
useful tools for installing, configuring, and maintaining Gigabit
Ethernet.
Chapter 4
Gigabit Ethernet hardware and software problems.
Appendix A
Appendix B
Appendix C
Appendix D
listed in the lanadmin(1M) command display.
of the card statistics.
about the card LEDs, cabling requirements, and card specifications.
Appendix D, "Hardware Regulatory Statements," includes regulatory
statements for the United States, Canada, Australia/New Zealand,
Japan, and the European community.
Glossary
Provides definitions of terms used in the manual.
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Introduction
Product Overview
P r od u ct Over view
Gigabit Ethernet is a high-performance Ethernet networking solution for HP servers
and workstations.
The LAN adapters are data link adapters that support the IEEE 802.3z standard for
1000Base-SX operation over multimode fiber, and the IEEE 802.3ab standard for
1000Base-T operation over 4-pair Cat-5 or Cat-5E UTP copper wiring.
The Gigabit Ethernet intelligent adapters are designed to maximize host CPU efficiency
by performing functions such as TCP/IP checksum, interrupt coalescing, and byte
swapping. Bulk data transfers can be optimized with the use of Jumbo Frames; the large
9000 byte maximum transfer unit (MTU) improves system efficiency.
1000Base-T brings high bandwidth with 10, 100, and 1000 Mbps speeds, whch makes
more processing power available for applications. The tri-speed adapter supports
autonegotiation and autosensing. It operates in full-duplex mode at 10, 100, and 1000
Mbps or in half-duplex mode at 10 and 100 Mbps.
1000Base-SX supports full-duplex point-to-point or back-to-back (via switch to adapter
or adapter to adapter) operations only. The adapters do not support half-duplex and do
not speed negotiate (1000 Mbps operation only), but do perform autonegotiation for other
link parameters.
A6847A supports PCI only. Older 1000Base-SX adapters support HSC/PCI. 1000Base-T
supports PCI only.
The PCI adapters require a single slot in the host system and support all PCI bus
configurations: 32-bit, 33/66 MHz and 64-bit, 33/66 MHz. (Note: A6794A, A6847A, and
A6825A support 64-bit only.)
Fea tu r es
Features of Gigabit Ethernet include:
•
1000Base-T features:
— Triple speed 10/100/1000 Mbps
— Full duplex operation at 10/100/1000 Mbps and half-duplex operation at 10/100
Mbps (no half-duplex support for 1000 Mbps)
— Autonegotiation and autosensing to the highest available link speed
1000Base-SX features:
•
— 1000 Mbps
— Full-duplex operation
•
•
Supports IEEE 802.1Q VLAN tagging and IEEE 802.1p Priority Queuing (HP-UX
11i)
Minimized host CPU utilization
— Protocol offloading through on-board TCP, UDP, and IP checksum calculations
— Adaptive interrupt coalescence based on traffic load
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Introduction
Product Overview
•
Jumbo Frame support
— Large 9000 byte maximum transfer unit (MTU) for improved efficiency and
performance with bulk data transfer
— Supported only at 1000Mbps interface (link partner must also support Jumbo
Frames)
•
•
SNMP (MIB-II) support
MC/ServiceGuard and Auto-Port Aggregation (APA) support for high availability
Note: MC/ServiceGuard is not supported on HP-UX 11iv1.5. APA is not supported on
HP-UX 11i v1.5 and 11i v1.6.
•
•
•
Configuration support through SAM
Promiscuous mode (link and SAP) inbound and outbound support
Supports TCP/IP, NFS, and DLPI applications. Ethernet and SNAP encapsulations
are supported.
•
Supports OLA/R (Online Addition and Replacement) (HP-UX 11i, PCI only)
Note that SX and T cards are n ot considered to be like cards for OLA/R, that is, you
cannot replace an SX card with a T card, and vice versa.
HP does not support OLA/R on A6794A although HP-UX tools will allow the device
to be suspended and resumed.
Per for m a n ce on A6794A, A6847A, a n d A6825A
TCP performance is improved with better throughput on inbound and bidirectional
traffic and better request/response rate.
Differ en ces Betw een gela n a n d igela n
The differences between gelan and igelan are:
•
•
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Introduction
About this Manual
Abou t th is Ma n u a l
The information in this manual applies to the following Gigabit Ethernet products:
Ta ble 1-1
List of Giga bit Eth er n et P r od u cts
Dr iver
Na m e
Op er a tin g
System
P r od u ct
Descr ip tion
Su p p or ted System s
A4924A
HSC 1000Base-SX for
K-Class
gela n
K-Class server
10.20, 11.0, and 11i
10.20, 11.0, and 11i
10.20, 11.0, and 11i
A4925A
HSC 1000Base-SX for
D/R-Class
gela n
gela n
D350 and above, R380
and R390 servers
A4926A
A4929A
PCI 1000Base-SX
PCI 1000Base-T
B-Class except B180L
and below, C-Class except
C1xx, J 2240 and above
workstations and rp2400
(A-Class) server
rp5400 series (L-Class),
rp7400 (N-Class), and
V-Class servers
11.0 and 11i
SD (Superdome), rp7410, 11i
and rp8400 servers
rx4610 and rx9610
servers
11i v1.5, 11i v1.6
A6794A
1000Base-T/SCSI
igela n
igela n
rp7410 server core I/O
See Note
11i, 64-bit only
11i v1.6
A6847A
A6825A
PCI 1000Base-SX
PCI 1000Base-T
B1000 and higher, C3000
and higher, and J 5000
and higher workstations
11.0 and 11i, 64-bit
only
rp5400 series (L-Class),
rp7400 (N-Class), and
rp2400 series (A400 and
higher) servers
11.0 and 11i, 64-bit
only
SD (Superdome), rp7410, 11i, 64-bit only
and rp8400 servers
See Note
11i v1.6
TM
Note: For information on IPF (Itanium
Processor Family) platforms supported on HP-UX 11i v1.6, see
the Gigabit Ethernet support web page. Log on to itr c.h p .com and click on “navigate knowledge trees and
response center FAQs” under “maintenance and support” to go to the Knowledge Tree area, then navigate
to Networks/hp-ux networking/lan/gigabit ethernet/technical support.
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Introduction
About this Manual
This manual does not include step-by-step instructions on how to install and configure
the Gigabit Ethernet hardware and software. Those instructions are provided in the
Quick Installation Guide, which is available in the /opt/networkdocs directory on your
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Introduction
About this Manual
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Configuring Gigabit Ethernet Parameters
Understanding the Gigabit Ethernet Parameters
Un d er sta n d in g th e Giga bit Eth er n et Pa r a m eter s
Several parameters can be configured using either the lanadmin(1M) command line
interface or the graphical user interface provided by the System Administration
parameters can be configured:
Gen er ic Pa r a m eter s
•
•
Eth er n et Sta tion Ad d r ess
The Gigabit Ethernet cards come preprogrammed with an Ethernet Station Address
in the read-only memory. This cannot be modified. However, the station address
actually used by the card for sending and receiving network packets, also known as
the MAC Address, can be set via lanadminor SAM.
Ma xim u m Tr a n sm ission Un it (MTU)
The MTU can be either the regular Ethernet MTU (1500 bytes) or the Jumbo Frame
MTU (9000 bytes). For 1000Base-T, jumbo frames can be configured only when the
link speed is 1000 Mbps.
Lin k Pa r a m eter s
•
Sp eed , Du p lexity, a n d Au ton egotia tion
While 1000Base-SX operates only at 1000 Mbps in full-duplex mode, 1000Base-T
operates at 10 or 100 Mbps in either half-duplex or full-duplex mode and also at 1000
Mbps in full-duplex mode.
The speed and duplexity of 1000Base-SX cannot be modified, but its ability to
autonegotiate can be turned on and off for other link parameters. Thus,
autonegotiation has no effect on the speed or duplexity of 1000Base-SX.
1000Base-T can be manually set to 10 or 100 Mbps but not 1000 Mbps. To achieve
gigabit speed, it must be allowed to autonegotiate with its link partner, and provided
the partner can autonegotiate, 1000Base-T will operate at the highest common speed
and duplexity. The following table summarizes the valid settings for 1000Base-T:
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Configuring Gigabit Ethernet Parameters
Understanding the Gigabit Ethernet Parameters
Sp eed
Du p lexity
Au ton egotia tion
10
10
Half
Full
Half
Full
N/A*
Off
Off
Off
Off
On
100
100
1000*
*When autonegotiation is on, 1000Base-T will autonegotiate with its link partner;
then, if its partner also autonegotiates and can attain a speed of 1000 Mbps,
1000Base-T will operate at 1000 Mpbs full-duplex (it is not designed to operate at
1000 Mbps half-duplex).
NOTE
Partners on a link must be configured to have the same setting, that is, either both
must autonegotiate or both must be set to the same manual setting. For example, if
the card is set to 100 Mbps full-duplex, the link partner must also be set to 100 Mbps
full-duplex. This will help ensure operation without degraded performance.
•
Receive flow con tr ol
Flow control allows use of flow control negotiation and sending and receiving of
pause frames. When the flow control parameter is on, the card receives and manages
pause frames sent by the link partner. When the flow control parameter is off, the
card will silently discard these pause frames. The card cannot be configured to send
pause frames.
Per for m a n ce Tu n in g Pa r a m eter s
•
•
•
•
Send Buffer Coalescing Threshold
Receive Buffer Coalescing Threshold
Send Interrupt Coalescing Ticks
Receive Interrupt Coalescing Ticks
CAUTION
These features are for advanced users. If you set these parameters and you do not
understand what they do, you may have unpredictable results. It is recommended to use
the default settings.
When the card transmits or receives a frame, the system must be notified of the event. If
the card interrupts the system for each transmitted and received frame, the result is a
high degree of processor overhead. To prevent that, Gigabit Ethernet provides a feature
called Interrupt Coalescence. Effective use of this feature can reduce system overhead
and improve performance.
Interrupt Coalescence essentially means that the card interrupts the system after
sending or receiving a few frames. The number of frames after which the card interrupts
the processor can be tuned independently for both send and receive. The tuning can be
specified via two parameters each for send and receive, so that there are four parameters
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Configuring Gigabit Ethernet Parameters
Understanding the Gigabit Ethernet Parameters
in all. One of the two parameters specifies the number of data buffers that the card must
transmit (or receive) before interrupting and the other specifies the number of system
clock ticks that must elapse before interrupting.
The four tuning parameters are summarized in the following table.
Ta ble 2-1
Per for m a n ce Tu n in g Pa r a m eter s
Na m e
Ra n ge
1 – 128
Defa u lt
Un its
send_max_bufs
16 (for gelan)
10 (for igelan)
# of buffers
recv_max_bufs
send_coal_ticks
1 – 256
1
# of buffers
0 – 10000000
1000 (for gelan)
150 (for igelan)
microseconds
recv_coal_ticks
0 – 10000000
0
microseconds
A send interrupt is generated by the card to the host when either:
•
the number of buffers sent by the card since the previous send interrupt equals
send_max_bufs
or
•
the time that has elapsed since the previous send interrupt equals send_coal_ticks (a
value of zero disables timer-based interrupt coalescing),
whichever occurs first.
A receive interrupt is generated by the card to the host when either:
•
the number of frames received by the card since the previous receive interrupt
equals recv_max_bufs
or
•
the time that has elapsed since the previous receive interrupt equals recv_coal_ticks
(a value of zero disables timer-based interrupt coalescing),
whichever occurs first.
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Configuring Gigabit Ethernet Parameters
Using the lanadmin Tool with Gigabit Ethernet
Usin g th e la n a d m in Tool w ith Giga bit Eth er n et
This section explains the options available in lanadminto support the Gigabit Ethernet
driver and how to use them. The lanadmin(1M)tool is used to display and set
parameters, as specified by the following commands:
NOTE
When your system is rebooted, settings that were made via the lanadmin(1M)command
will be lost. To retain configuration settings permanently in the configuration file
(/etc/rc.config.d/hpgelanconfor /etc/rc.config.d/hpigelanconf), use the SAM
utility or manually edit the configuration file.
To display the card’s station address, execute:
$ lanadmin -a nmid/ppa
To set the card’s station address, execute:
$ lanadmin -A station_addr nmid/ppa
where nmid is the Network Management Identifier (NMID) (for HP-UX 10.20) and ppa
is the Card Instance Number (also known as physical point of attachment or PPA) (for
HP-UX 11.0 and later). Both the NMID and PPA may be obtained from the lanscan(1M)
output.
To display the MTU, execute:
$ lanadmin -m nmid/ppa
To set the MTU, execute:
$ lanadmin -M mtu_size nmid/ppa
On HP-UX 10.20, the setting of the MTU should be followed by configuring the interface
with the appropriate IP address using ifconfig(1M). See the ifconfigman page for
details. The change in MTU should be verified, on all HP-UX operating systems, by
executing:
$ netstat -rn
To display link parameters, execute:
$ lanadmin -x option nmid/ppa
To set link parameters, execute:
$ lanadmin -X option nmid/ppa
where optionspecifies the operation to be carried out.
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Configuring Gigabit Ethernet Parameters
Using the lanadmin Tool with Gigabit Ethernet
Disp la yin g Va lu es
The command $ lanadmin -x (or -X) help nmid/ppa displays a list of valid options
used to display values.
Op tion
Disp la y
help
List of -x or -X options
speed
Speed and duplexity of the link
fctrl
Whether Receive Flow Control is enabled or not
Value of send buffer coalescing threshold
Value of receive buffer coalescing threshold
Value of send interrupt coalescing ticks
Value of receive interrupt coalescing ticks
Driver and adapter statistics
send_max_bufs
recv_max_bufs
send_coal_ticks
recv_coal_ticks
stats drv
card_info
Adapter and driver revision and settings
NOTE
If option is not specified, then the speed, duplexity, and autonegotiation settings are
displayed.
Exa m p les
Ca r d In for m a tion To display the card information, execute:
$ lanadmin -x card_info nmid/ppa
*********** Version Information ***********
Driver version: B.10.20.11
Firmware version: 12.4.5
Chip version: 0x6
PCI Sub-System ID: 0x106f (1000Base-SX)
PCI Sub-Vendor ID: 0x103c
Board revision: C
Software Key: 6
Engineering Date Code: B-3845
*********** Card Setting ***********
Driver State: GELAN_ONLINE
Auto Negotiation: On
Flow Control: On
Send Max Buf Descriptors: 16
Recv Max Buf Descriptors: 1
Send Coalesced Ticks: 1000
Recv Coalesced Ticks: 0
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Configuring Gigabit Ethernet Parameters
Using the lanadmin Tool with Gigabit Ethernet
Ca r d Sta tistics To display the card statistics, execute:
$ lanadmin -x stats drv nmid/ppa
NOTE
See Appendix B for a sample output and explanation of the card statistics.
Sen d Bu ffer Coa lescin g To display the send buffer coalescing threshold, execute:
$ lanadmin -x send_max_bufs nmid/ppa
Send buffer coalescing threshold = 16
Receive In ter r u p t Coa lescin g To display the receive interrupt coalescing ticks,
execute:
$ lanadmin -x recv_coal_ticks nmid/ppa
Receive interrupt coalescing ticks = 0
F low Con tr ol To display the flow control setting, execute:
$ lanadmin -x fctrl nmid/ppa
Flow control is enabled
Settin g Va lu es
The command $ lanadmin -X (or -x) help nmid/ppa displays a list of valid options
used to set values.
Op tion
Settin g
help
Lists -X or -x options
auto_on
auto_off
fctrl on
fctrl off
10hd
Turns on auto-negotiation mode
Turns off autonegotiation mode for a 1000Base-SX
Turns on receive flow control
Turns off receive flow control
Sets speed of a 1000Base-T to 10 Mbps half-duplex
Sets speed of a 1000Base-T to 10 Mbps full-duplex
Sets speed of a 1000Base-T to 100 Mbps half-duplex
Sets speed of a 1000Base-T to 100 Mbps full-duplex
Sets send buffer coalescing threshold [1 – 128]
Sets receive buffer coalescing threshold [1 – 256]
Sets send interrupt coalescing ticks [0 – 10000000]
10fd
100hd
100fd
send_max_bufs*
recv_max_bufs*
send_coal_ticks*
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Configuring Gigabit Ethernet Parameters
Using the lanadmin Tool with Gigabit Ethernet
Op tion
Settin g
recv_coal_ticks*
stats clear
Sets receive interrupt coalescing ticks [0 – 10000000]
Clears all driver and adapter statistics
* These options require the desired value to be specified after the option name.
Exa m p les
Sp eed To set the speed to 100 Mbps full-duplex on 1000Base-T, execute:
$ lanadmin -X 100fd nmid/ppa
NOTE
The lanadmin -Soption to set the speed is not supported on Gigabit Ethernet.
Sta ts Clea r To clear all driver and card statistics, execute:
$ lanadmin -X stats clear nmid/ppa
Bu ffer Coa lescin g Th r esh old To set the send buffer coalescing threshold, execute:
$ lanadmin -X send_max_bufs 32 nmid/ppa
Note that the tuning option send_max_bufs requires the additional option 32 (the
coalescing threshold).
In ter r u p t Coa lescin g Tick s To set the send interrupt coalescing ticks, execute:
$ lanadmin -X send_coal_ticks 2000 nmid/ppa
Note that the tuning option send_coal_ticks requires the additional option 2000 (the
number of coalescing ticks).
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Gigabit Ethernet Resources
HP-UX Manual Reference Pages
HP -UX Ma n u a l Refer en ce Pa ges
While installing, configuring, or troubleshooting Gigabit Ethernet, you may need to refer
to any of the following online manual reference pages (man pages) for useful HP-UX
operating system or Gigabit Ethernet commands. To display a man page, type the
following at the system prompt: mancommand name. For example, man arp.
• arp(1M)displays and modifies the Internet-to-station address mapping tables used
by the Address Resolution Protocol.
• hosts(4) is a database that contains a single line entry for each host name entry.
• ifconfig(1M) assigns an address to a network interface and configures and displays
network parameters.
• ioscan(1M)scans system hardware, usable I/O system devices, or kernel I/O system
data structures as appropriate, and lists the results.
• lanadmin(1M)resets or reports the status of the LAN card.
• lanconfig(1M)in HP-UX 10.20 sets/resets the packet encapsulation method for a
network interface.
• lanscan(1M)displays information about LAN cards that are successfully bound to
the system.
• linkloop(1M)verifies network connectivity through the Data Link Layer (OSI
Layer 2).
• netfmt(1M)formats common tracing and logging binary files.
• netstat(1)provides network statistics and information about network connections.
• nettl(1M)logs network events and traces packets as they enter and exit the Gigabit
Ethernet driver.
• ping(1M)verifies network connectivity through the Network Layer (OSI Layer 3)
and reports the round-trip time of communications between the local and remote
hosts.
• rad(1M)in HP-UX 11i performs OLA/R functions without any comprehensive
checks.
• route(1M)adds and deletes entries to the network routing table.
• sam(1M)configures networking software.
• swinstall(1M)loads software filesets.
• swverify(1M)verifies software installation.
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Gigabit Ethernet Resources
Manuals Available for Gigabit Ethernet
Ma n u a ls Ava ila ble for Giga bit Eth er n et
Refer to the following Quick Install Guide for step-by-step instructions on how to install
and configure Gigabit Ethernet hardware and software. This guide is available on the
web at h ttp ://d ocs.h p .com under “Networking and Communications ” and in the
/opt/networkdocs directory on your system.
•
For A4924A, A4925A, A4926A, and A4929A:
PCI 1000Base-T and HSC/ PCI 1000Base-SX/ 9000 Quick Installation
For A6794A, A6847A and A6825A:
•
PCI 1000Base-T and 1000Base-SX Quick Installation and Configuration Guide
NOTE
For complete component installation instructions, refer to the Service Guide HP 9000
Server manual for your server or the appropriate Owner’s Guide for your
workstation.
Oth er Usefu l Ma n u a ls
The following manuals also provide useful information. They are available on the web at
h ttp ://d ocs.h p .com .
•
•
Installing and Administering LAN/ 9000 Software
Provides information on installing and administering the LAN product. It also
includes information on configuring other HP-UX link products.
Configuring HP-UX For Peripherals
Provides detailed information on using OLA/R (Online Addition and Replacement).
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Gigabit Ethernet Resources
Error Messages
Er r or Messa ges
Gigabit Ethernet comes with an online message catalog that is used to report
networking problems. You must use the nettllogging and tracing utility to display the
probable cause and action for a message.
Loggin g Messa ges
Gigabit Ethernet uses the nettl(1M)logging and tracing facility supplied with HP-UX.
You may access the logging and tracing utility using either the graphical user interface
(GUI) version or the command line interface.
Features of the GUI version, which are now a part of your HP 9000 system, include:
•
•
•
•
An interface which guides you through logging and tracing tasks.
An interface which allows you to create and format reports.
The capability to collect logging and tracing subsystem-specific information.
Report screens which are updated instantaneously with current logging and tracing
information by the subsystem.
•
Context-sensitive on-line help.
To access the GUI version of the logging and tracing utility, execute:
nettladm
See the nettladm(1M)man page for information on using the GUI version, or the
nettl(1M)man page for information on using the command line interface.
Listed below are some example commands using the command line interface.
•
To examine the log file with cause and action descriptions, execute:
netfmt -v -f /var/adm/nettl.LOG00 | more
netfmt -v -f /var/adm/nettl.LOG000 | more(for HP-UX 11i and later)
The -voption enables the reporting of available cause and action descriptions for
each log message. A sample log message using the -voption is shown below.
***********Gigabit Ethernet LAN/9000 Networking***********
Timestamp
: Mon Aug 3 PDT 1998 18:37:16.175754
Process ID
User ID ( UID )
Device ID
: [ICS]
: -1
: 3
Subsystem:GELAN
Log Class:DISASTER
Path ID: 0
Connection ID
: 0
Log Instance: 0
•
To examine just the log messages in the log file, execute:
netfmt -f /var/adm/nettl.LOG00
netfmt -f /var/adm/nettl.LOG000 (for HP-UX 11i and later)
To check network logging and tracing status, execute:
•
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Gigabit Ethernet Resources
Logging Messages
nettl -status
•
To start Gigabit Ethernet tracing to the file /tmp/tracefile.TRC0, execute:
nettl -traceon all -entity gelan -file /tmp/tracefile
or
nettl -traceon all -entity igelan -file /tmp/tracefile
Note: nettl(1m) adds the .TRC0 postfix for you.
To stop Gigabit Ethernet tracing, execute:
•
•
nettl -traceoff -entity gelan
or
nettl -traceoff -entity igelan
To format the Gigabit Ethernet trace file into the file /tmp/traceout, execute:
netfmt -f /tmp/tracefile.TRC0 > /tmp/traceout
Refer to the netfmt(1M)man page for further information on how to create a filter for
trace formatting.
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Gigabit Ethernet Resources
Contacting Your HP Representative
Con ta ctin g You r HP Rep r esen ta tive
If you have no service contract with HP, you may follow the procedure described below,
but you will be billed accordingly for time and materials.
If you have a service contract with HP, document the problem as a Service Request (SR)
and forward it to your HP representative. Include the following information where
applicable:
•
A characterization of the problem. Describe the events leading up to and including
the problem. Attempt to describe the source and symptoms of the problem.
Your characterization should include: HP-UX commands; communication subsystem
commands; job streams; result codes and messages; and data that can reproduce the
problem. You should also provide a network map with the host name, IP/Internet
address, and station address of each system connected with the HP system.
Illustrate as clearly as possible the context of any message(s). Prepare copies of
information displayed at the system console and user terminal.
•
Obtain the version, update, and fix information for all software. For example, to
check the version number, execute:
what /stand/vmunix | grep gelanor the swlistcommand and look for
GigEther-00 (for gelan on HP-UX 11i and later)
or
what /stand/vmunix | grep igelanor the swlistcommand and look for
GigEther-01 (for igelan on HP-UX 11i and later).
To check the version of your kernel, execute uname -r.
This allows HP to determine if the problem is already known and if the correct
software is installed at your site.
•
Prepare copies of the /etc/hosts, /etc/rc.config.d/hpgelanconf(or
hpigelanconf), and /etc/rc.config.d/netconffiles.
•
•
•
Execute the dmesgcommand and record messages about the status of the card.
Execute the lanscan -vcommand and record the output.
Execute the displaycommand of the lanadmin diagnostic on the Gigabit Ethernet
interface and record the output.
•
•
•
Record the troubleshooting flowchart number where you are unable to resolve the
problem.
Record all error messages and numbers that appear at the user terminal and the
system console.
Save all network log files:
/var/adm/nettl.LOG00 and nettl. LOG01
/var/adm/nettl.LOG000 and nettl. LOG001 (for HP-UX 11i and later)
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Contacting Your HP Representative
Make sure that ERROR and DISASTER log classes are enabled when log files are
collected.
Prepare the formatted output and a copy of the log file for your HP representative to
further analyze.
•
•
•
Prepare a listing of the HP-UX I/O configuration you are using for your HP
representative to further analyze. Use the ioscan(1M)command to help collect this
information
Try to determine the general area within the software where you think the problem
exists. Refer to the appropriate reference manual and follow the guidelines on
gathering information for that product.
Document your interim, or “workaround,” solution. The cause of the problem can
sometimes be found by comparing the circumstances in which it occurs with the
circumstances in which it does not occur.
•
•
Create copies of any Internet or Gigabit Ethernet link trace files that were active
when the problem occurred for your HP representative to further analyze.
In th e even t of a system fa ilu r e, a fu ll m em or y d u m p m u st be ta k en . Use the
HP-UX utility savecore(1M) to save a core dump. Send the output to your HP
representative.
•
Run the lanadmincommand to collect card configuration and statistics. Examples:
For HP-UX 10.20, execute:
lanadmin -x card_info nmid
lanadmin -x stats drv nmid
For HP-UX 11.0 and later, execute:
lanadmin -x card_info ppa
lanadmin -x stats drv ppa
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Troubleshooting
Troubleshooting Overview
Tr ou blesh ootin g Over view
As with any troubleshooting, a systematic approach is helpful. The following table and
flowcharts provide a logical sequence of steps to follow when troubleshooting Gigabit
Ethernet. Using the diagnostic flowcharts, identify whether the problem is with Gigabit
Ethernet or any of the connections to the switch, or whether it is in some other part of
the network, verify your assumptions and, if it is limited to Gigabit Ethernet software or
hardware, correct the problem.
NOTE
To help ensure operation without degraded performance, make sure that both link
partners are set to autonegotiate, or, if using manual settings, that each side is set to the
same speed and duplexity.
If you cannot solve the problem on your own, call your HP representative. Use the
guidelines at the end of Chapter 3 to help you effectively communicate what is wrong.
The Gigabit Ethernet products use diagnostic tools compatible with the HP LAN Link
product.
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Troubleshooting
Diagnostic Flowcharts
Dia gn ostic F low ch a r ts
The following table summarizes the types of network tests in the diagnostic flowcharts.
Ta ble 4-1
Ch a r t
Typ e of Test
P u r p ose
1
Cable and LED
Test
Checks that hardware, cables, and connectors between your
system and card are operational.
2
3
Link Level Test
Checks communication between link levels on source and
target host using linkloop(1M).
Network Level
Tests
Validates arp(1M)entries and remote host availability.
Checks communication between network layers on source
and target host using ping(1M).
3a
3b
4
ARP Test
ping Test
Verifies that an entry exists for the remote host in your
system's ARP cache.
Checks communication between network layers on the source
and target host.
Transport Level
Test
Checks communication between transport layers on source
and target host using telnet and ftp sessions.
5
Bridge/Gateway
Loopback Test
Checks general network connections through a gateway.
6
Configuration
Tests
Verifies configuration of network interface on a host using
ioscan(1M), lanscan(1M), netfmt(1M), lanadmin(1M), and
ifconfig(1M).
6a
6b
6c
ioscan and lanscan Verifies configuration of network interface on a host.
Test
netfmt and
Verifies configuration of network interface on a host.
lanadmin Test
ifconfig Test
Verifies configuration of network interface on a host.
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F low ch a r t 1: Ca ble a n d LED Test
Checks that hardware, cables, and connectors between your system and card are
operational.
Figu r e 4-1
F low ch a r t 1
Cable
and LED
Test
Does
dmesg/syslog show
error message
for gelan/igelan?
YES
Check card
installation, reset
and/or reseat card
NO
1000Base-SX Link
LED = OFF
or
YES
For gelan driver:
1000Base-T
All speed LEDS = ON
?
NO
1000Base-T
All speed LEDS = OFF
NO
or
Link Level Test
For gelan driver:
1000Base-SX
Link LED = Flashing
?
YES
Check for incorrect/faulty network
cable or connector. Ensure settings for
Configuration
Tests
switch and card are the same.
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F low ch a r t 1 P r oced u r es
•
•
•
Check dmesg/syslog output and look for error messages pertaining to gelan/igelan.
Also, check nettl log messages. If errors, check card installation and reset and/or
reseat card.
Verify LEDs. If 1000Base-SX link LED = OFF or for gelan, 1000Base-T all speed
LEDs = ON, check card installation and reset and/or reseat card. If LEDs are then
displayed correctly, continue to Link Level Test.
If 1000Base-T all speed LEDs = OFF or for gelan, 1000Base-SX Link LED =
Flashing, check for incorrect or faulty network cable or connector. Ensure that
switch is capable of 1000 Mbps operation. Ensure that the switch (or immediate link
partner) and card are set to same autonegotiation settings. Then go to Configuration
Tests. Otherwise, if 1000Base-SX link LED or one of 1000Base-T speed LEDs is on,
continue to Link Level Test.
NOTE
On a 1000Base-SX card, if both Link and Activity LEDs are on and there is no network
connectivity, it could mean that the I/O cage is not seated well. Remove and reseat the
entire PCI I/O cage and reboot.
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 2: Lin k Level Test
Checks communications between link levels on source and target host using
linkloop(1M).
Figu r e 4-2
F low ch a r t 2
Link Level
Test
Linkloop
successful?
YES
Network Level
Tests
Execute
linkloop to
remote host
NO
Loopback FAILED:
Remote host fails
to respond
Loopback FAILED:
Address has bad
format or
Not an individual
address
Re-check remote
host address or
choose a different
remote host and
re-execute linkloop
Correct the link
address parameter
NO
Linkloop
successful?
Configuration
Tests
Repeat
Link Level
Test
YES
Network
Level
Tests
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F low ch a r t 2 P r oced u r es
•
Execute linkloop(1M)to remote host. If linkloop is successful, continue to Network
Level Tests. Otherwise, note which error was returned.
•
If loopback failed error = “Address has bad format” or “Not an individual address,”
correct link level address with proper station address format/value and repeat Link
Level Test.
•
Otherwise, loopback failed because remote host did not respond. Double check
remote host address or choose another remote host and re-execute linkloop(1M). If
linkloop is successful, continue to Network Level Tests. You may also want to call the
node manager of the remote host that did not respond (if this was the case). If
linkloop fails, go to Configuration Tests.
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 3: Netw or k Level Tests
Validates arp(1M)entries and remote host availability. Checks communication between
network layers on source and target host using ping(1M).
Figu r e 4-3
F low ch a r t 3
Network
Level
Tests
ARP Test
ping Test
F low ch a r t 3 P r oced u r es
•
•
See Flowchart 3a to validate arp(1M)entries and remote host availability.
See Flowchart 3b to check communication between network layers on source and
target host using ping(1M).
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 3a : ARP Test
Validates arp(1M)entries and remote host availability.
Figu r e 4-4
F low ch a r t 3a
ARP Test
Execute
ping <remotehost> 2000 -n 1
NO
YES
Remote
host up?
Is remote host
entry in ARP
cache?
NO
YES
Bring up
remote host
Is the ARP
entry correct
and complete
?
Use ARP to
correct and
complete the
entry
NO
YES
ping Test
F low ch a r t 3a P r oced u r es
•
•
•
•
Execute ping(1M)to remote host so that ARP entry is added. Whether or not ping is
successful, proceed to the next step.
Use arp(1M) to verify that an entry exists for the remote host in your system's ARP
cache, executing arp hostname.
If there is no ARP entry for the remote host, check to see if the remote host is up. If
not, bring up remote host and continue to ping Test.
If the ARP entry is correct or complete, continue to ping Test. Otherwise, use
arp(1M)to enter the correct station address of the remote system and continue to
ping Test.
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 3b: p in g Test
Checks communication between network layers on source and target host using
ping(1M).
Figu r e 4-5
F low ch a r t 3b
ping Test
Ensure MTUs are same
on local and remote hosts
Execute
ping <remotehost> 2000
by executing
lanadmin -M <new mtu>
<nmid/ppa>
NO
Execute
netstat -in.
YES
NO
Repeat
ping Test
Successful?
Are MTUs same on
local and remote
hosts?
Transport
Level
Test
YES
Is speed
1000 Mbps?
(1000Base-T only)
YES
Are you
using jumbo
frames?
NO
NO
Validate network,
remote host, and
configuration
settings
YES
Ensure speed is 1000 Mbps on
local and remote hosts
by executing
lanadmin -x speed <nmid./ppa>
con tin u ed
Repeat
ping Test
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Diagnostic Flowcharts
F low ch a r t 3b P r oced u r es
•
Execute ping(1M)to remote host. If ping is successful, continue to Transport Level
Test.
•
If ping is not successful, execute netstat -into verify MTU size. Ensure MTU size
is the same on both local and remote hosts (9000 for jumbo frames and 1500 for
standard frames) by executing lanadmin -M new_mtu nmid/ppa, and repeat ping
Test.
•
•
If ping is still not successful and you are either (1) not using jumbo frames or (2)
using jumbo frames with the correct speed setting, continue to next flowchart to
validate network, remote host, and configuration settings.
If link speed is not 1000 Mbps, set it with lanadmin -x speed nmid/ppa,and
repeat ping Test.
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Diagnostic Flowcharts
F low ch a r t 3b (con tin u ed )
F low ch a r t 3b (con tin u ed )
Figu r e 4-6
ping not
successful
YES
Network
Configuration
unreachable?
Tests
error?
Do switches in
the path support
jumbo frames?
NO
Reconfigure
network
NO
YES
Repeat
ping
Test
YES
YES
Are you using
jumbo frames?
No response
from ping?
NO
NO
Cable and
LED Test
YES
Unknown host
error?
Correct BIND, YP,
or /etc/hosts
configuration
NO
Repeat
ping
Test
YES
No route to
host error?
Add route
table entry
NO
Call HP
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Diagnostic Flowcharts
F low ch a r t 3b (con tin u ed ) P r oced u r es
•
•
If network unreachable error, go to Configuration Tests.
If there is no response from ping, and using jumbo frames, validate that switches in
the path support jumbo frames, making sure path MTU is 9000 from source host to
destination host. Otherwise, reconfigure network path and repeat ping Test. If not
using jumbo frames, or switches and path MTU are set for jumbo frames (9000
bytes), go to Cable and LED Test.
•
•
If you receive an unknown host error, add missing host name and repeat ping Test.
If you receive “error=SendTo: No route to host,” use route(1M)to add route table
entry for missing host and repeat ping Test. Otherwise, call your HP representative.
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 4: Tr a n sp or t Level Test
Checks communications between transport layers on source and target host using telnet
and ftp sessions.
Figu r e 4-7
F low ch a r t 4
Transport
Level
Test
Execute telnet to
remote host
YES
telnet
successful?
Stop
NO
Execute ftp to
remote host
YES
ftp
Call HP
successful?
NO
Is
Repeat
Transport
Level Test
NO
TCP configured
on local or
remote host
?
Configure TCP
Call HP
YES
NO
Network
congested
?
YES
Call HP
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F low ch a r t 4 P r oced u r es
•
•
Execute telnet(1M)to a remote host. If successful, stop.
If not successful, try to establish an ftp to a remote host. Unlike telnet, ftp does not
use a pseudoterminal (pty) driver on your system. This will determine if pty is why
telnet failed. If ftp is successful, call your HP representative to determine why you
have a problem with pty.
•
•
If ftp fails, check to see if TCP is configured on both hosts by verifying the
/etc/protocolsfile. Telnet and ftp work at transport layer and require TCP. If TCP
is not configured, configure now and repeat Transport Level Test.
If TCP is installed on both hosts, telnet to another host and/or use netstat(1M)to
check for lost packets. If network is congested, you may need to reconfigure network.
If network congestion is not the cause, more detailed network diagnostics are
required. In either case, call your HP representative.
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Troubleshooting
Diagnostic Flowcharts
F low ch a r t 5: Br id ge/Ga tew a y Loop ba ck Test
Checks general network connections through a gateway.
Figu r e 4-8
F low ch a r t 5
Bridge/
Gateway
Test
Execute ping from a
known good host through
a gateway to another
known good host
Check route table
YES
on problem host
Successful?
and all hosts in
path and correct
if necessary
NO
Examine gateway
Network
Level
Tests
Refer to non-HP
documentation or if HP,
execute ifconfig on gateway
YES
Network
interface
up?
Configuration
Tests
NO
Configure interface up
Repeat/
Bridge/
Gateway
Test
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Diagnostic Flowcharts
F low ch a r t 5 P r oced u r es
•
•
•
Execute ping(1M)from a known good host through a gateway to another known
good host. This will test connectivity through bridge/gateway level. If successful,
execute netstat -rand examine route table on problem host and all hosts in path.
If necessary, correct routing table and go to Network Level Tests.
If ping fails, examine gateway to see if HP 9000 or non-HP. If non-HP, refer to
networking documentation for that product. If HP 9000, execute ifconfig(1M)for
all interfaces on gateway or host (see Configuration Tests for more details on
ifconfig).
If ifconfig does not show parameter as UP in output for gateway, execute netstat -i
to check status of network interfaces. An asterisk (*) indicates interface is down. If
network interface is down, configure interface up and repeat Bridge/Gateway Test. If
all interfaces are up, continue to Configuration Tests and test all interfaces on
gateway.
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F low ch a r t 6: Con figu r a tion Tests
Verifies configuration of network interface on a host using ioscan(1M), lanscan(1M),
netfmt(1M), lanadmin(1M),and ifconfig(1M).
Figu r e 4-9
F low ch a r t 6
Configuration
Tests
ioscan and lanscan
Test
netfmt and lanadmin
Test
ifconfig Test
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F low ch a r t 6 P r oced u r es
•
Verify configuration of network interface on a host using ioscan(1M), lanscan(1M),
netfmt(1M), lanadmin(1M), and ifconfig(1M).
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F low ch a r t 6a : iosca n a n d la n sca n Test
Verifies configuration of network interface on a host using ioscan(1M) and
lanscan(1M).
Figu r e 4-10
F low ch a r t 6a
ioscan
and
lanscan
Test
Does
Is the card
lanscan show
Cable
and LED
Test
YES
claimed by the
system as shown
by executing
ioscan?
YES
for your
interface?
Hardware UP
NO
NO
netfmt
and
lanadmin
Does
what /stand/vmunix
display the
NO
YES
Test
gelan/igelan
driver?
Does
dmesg/syslog
Check card
YES
Install driver using
show error message
for gelan/igelan
installation, reset
and/or reseat card
swinstall(1M) and verify
or edit /stand/system
to add driver keyword
gelan/igelan. Regenerate
kernel and reboot
?
system.
NO
Repeat
ioscan
lanscan
Test
Call HP
Repeat
ioscan and
lanscan
Test
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F low ch a r t 6a P r oced u r es
•
Execute ioscan(1M)as follows:
ioscan -kfddrivername,where drivernameis either gelan or igelan (refer to
Verify output from ioscan shows card “CLAIMED” by the system.
•
•
If card is claimed, execute lanscan(1M)and check if the hardware state display
shows “UP.” If so, go to Cable and LED Test. If not, continue to netfmt and lanadmin
Test.
If card is not claimed, execute what /stand/vmunix | grep drivername,where
drivernameis as mentioned above. Verify if the output is similar to the output
documented in the Release Notes for your Gigabit Ethernet product. Use the name of
the running kernel image file in place of “/stand/vmunix” as appropriate.
•
•
If driver is displayed, check if dmesg/syslog output shows error messages pertaining
to gelan/igelan. Also, check nettl log messages. If errors, check card installation and
reset and/or reseat card, then repeat ioscan and lanscan Test. Otherwise, call your
HP representative.
If driver is not displayed, install driver using swinstall(1M)and verify or edit
/stand/systemto contain gelan or igelan keyword. (See Chapter 3 of Installing and
Administering LAN/ 9000 Software for instructions on how to edit /stand/system
and create a new kernel.) Reboot system and repeat ioscan and lanscan Test.
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F low ch a r t 6b: n etfm t a n d la n a d m in Test
Verifies configuration of network interface on a host using netfmt(1M)and
lanadmin(1M).
Figu r e 4-11
F low ch a r t 6b
netfmt
and
lanadmin
Test
Execute netfmt.
Check causes and
actions in the log
output
YES
Problem
solved?
ifconfig Test
NO
Reset card
YES
S
Reset
Link Level Test
successful?
NO
Reset
card once
more; if still
not successful,
call HP.
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F low ch a r t 6b P r oced u r es
•
Execute netfmt(1M)and view error and disaster log messages.
Example: netfmt -vf /var/adm/nettl.LOG00
It will help to use the time stamp to find proper logs. Ensure you are looking at
1000Base-SX/T information.
•
•
•
If problem is solved, continue to ifconfig Test.
If problem persists, run lanadmin(1M)to reset card.
If reset is successful, go to Link Level Test. Otherwise, reset the card once more; if
still not successful, call your HP representative.
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Diagnostic Flowcharts
F low ch a r t 6c: ifcon fig Test
Verifies configuration of network interface on a host using ifconfig(1M).
Figu r e 4-12
F low ch a r t 6c
ifconfig
Test
Execute
ifconfig <interface>
<IP address>
netmask <netmask> up.
Execute
ifconfig <interface>
NO
ifconfig
successful
NO
Correct ifconfig
flag settings
Are flags
correct?
?
YES
YES
Call HP
ifconfig entry in
/etc/rc.config.d/netconf
?
NO
Any error
messages
returned?
YES
NO
YES
Add network config
for card to
/etc/rc.config.d/netconf
Repeat
ifconfig
Test
Correct problem
according to
message received
Network
Level
Tests
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F low ch a r t 6c P r oced u r es
•
Execute ifconfig(1M)on the interface you want to configure to ensure that
interface is enabled. Example:
ifconfig lan1 192.6.1.17 netmask 255.255.255.0 up
Next, execute ifconfig interfaceto test and verify flag setting is UP and correct
IP address is displayed. Example:
ifconfig lan1
<UP,BROADCAST,RUNNING,MULTICAST,CKO>
•
•
If IP and flags are correct, verify there is an entry for card interface in
/etc/rc.config.d/netconf. If so, go to Network Level Tests. Otherwise, add
correct interface parameters to /etc/rc.config.d/netconf fileand reboot. If
flags are incorrect, correct them with ifconfigand repeat ifconfig Test. Otherwise,
if ifconfigis not successful and error messages appear, correct them accordingly
and repeat ifconfig Test.
If you cannot correct errors, call your HP representative.
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Gigabit Ethernet lanadmin Display
LAN Interface Status Display
LAN In ter fa ce Sta tu s Disp la y
The following is a sample of a lanadmin(1M) command display. The fields are defined in
the section that follows.
HP-UX 10.20 lanadmin output:
LAN INTERFACE STATUS DISPLAY
Sun, Jun 21,1998 14:39:36
Network Management ID
Description
Type (value)
MTU Size
= 5
= lan3 HP 1000Base-SX Adapter HW Rev A-3814
= ethernet-csmacd(6)
= 1500
Speed
Station Address
= 1000000000
= 0x60b0c41121
Administration Status (value) = up(1)
Operation Status (value)
Last Change
= up(1)
= 1
Inbound Octets
= 0
Inbound Unicast Packets
Inbound Non-Unicast Packets
Inbound Discards
= 0
= 0
= 0
Inbound Errors
= 0
Inbound Unknown Protocols
Outbound Octets
= 0
= 0
Outbound Unicast Packets
Outbound Non-Unicast Packets
Outbound Discards
= 0
= 0
= 0
Outbound Errors
= 0
Outbound Queue Length
Specific
= 0
= 655367
Ethernet-like Statistics Group
Index
Alignment Errors
FCS Errors
= 5
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
Single Collision Frames
Multiple Collision Frames
Deferred Transmissions
Late Collisions
Excessive Collisions
Internal MAC Transmit Errors
Carrier Sense Errors
Frames Too Long
Internal MAC Receive Errors
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Gigabit Ethernet lanadmin Display
LAN Interface Status Display
HP-UX 11.0 lanadmin output:
LAN INTERFACE STATUS DISPLAY
Sun, Jun 21,1998 14:49:43
PPA Number
Description
A-3814
= 3
= lan3 HP 1000Base-SX Adapter HW Rev
Type (value)
MTU Size
= ethernet-csmacd(6)
= 1500
Speed
Station Address
= 1000000000
= 0x60b0c401d4
Administration Status (value) = up(1)
Operation Status (value)
Last Change
= up(1)
= 14
Inbound Octets
= 2220359858
= 87658661
= 577
Inbound Unicast Packets
Inbound Non-Unicast Packets
Inbound Discards
= 0
Inbound Errors
= 0
Inbound Unknown Protocols
Outbound Octets
Outbound Unicast Packets
Outbound Non-Unicast Packets
Outbound Discards
= 0
= 2729643634
= 107383997
= 285158
= 0
Outbound Errors
= 0
Outbound Queue Length
Specific
= 0
= 655367
Ethernet-like Statistics Group
Index
Alignment Errors
FCS Errors
= 9
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
= 0
Single Collision Frames
Multiple Collision Frames
Deferred Transmissions
Late Collisions
Excessive Collisions
Internal MAC Transmit Errors
Carrier Sense Errors
Frames Too Long
Internal MAC Receive Errors
55
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Gigabit Ethernet lanadmin Display
RFC 1213 MIB II
RF C 1213 MIB II
Following are descriptions of the statistics fields in the lanadmin(1M)command display.
For more detailed information about the fields, refer to RFC 1213.
Field
Descr ip tion
Network Management ID
A unique ID assigned by the system for the network
management of each network interface.
PPA Number
Description
Type (value)
A unique number assigned to each network interface,
distinct from NMID.
A textual string containing information about the
interface.
The type of interface, distinguished according to the
physical/link protocols, immediately below the
network layer in the protocol stack.
Gigabit Ethernet can have one of the following
values: ethernet or IEEE 802.3.
MTU Size
The size of the largest datagram which can be
sent/received on the interface specified in octets. This
value can be 1500 or 9000.
Speed in bits per second
Station Address
The speed of the card — 1000 Mbps for 1000Base-SX
and 10, 100, or 1000 Mbps for 1000Base-T.
The interface address at the protocol layer
immediately below the network layer in the protocol
stack. For interfaces which do not have such an
address, such as serial line, this object contains an
octet string of zero length.
Administration Status
The status of the card. This parameter is set to up(1)
and is not configurable. It will have one of the
following values:
up(1)
Ready to pass packets
Not operative
down(2)
testing(3)
In test mode
Operation Status
Last Change
The status of the link. This value is the same as the
administration status. If the value is up, the link is
operational.
The value of SysUpTime at the time the interface
entered its current operational state. If the current
state was entered prior to the last reinitialization of
the local network management subsystem, then this
object contains a zero value.
56
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Gigabit Ethernet lanadmin Display
RFC 1213 MIB II
Inbound Octets
The total number of octets received on the interface,
including framing characters.
Inbound Unicast Packets
Inbound Non-Unicast Packets
The number of subnetwork-unicast packets delivered
to a high-layer protocol.
The number of non-unicast (subnetwork-broadcast or
subnetwork-multicast) packets delivered to a
higher-layer protocol.
Inbound Discards
The number of inbound packets that were discarded
even though no errors had been detected, preventing
them from being delivered to a higher-layer protocol.
One possible reason for discarding such a packet
could be out of receive buffers.
Inbound Errors
The number of inbound packets that contained
errors, preventing them from being deliverable to a
higher-layer protocol.
Inbound Unknown Protocols
The number of packets received via the interface that
were discarded because of an unknown or
unsupported protocol.
Outbound Octets
The total number of octets transmitted out of the
interface, including framing characters.
Outbound Unicast Packets
The total number of packets that higher-level
protocols requested be transmitted to a
subnetwork-unicast address, including those that
were discarded or not sent.
Outbound Non-Unicast Packets
The total number of packets that higher-level
protocols requested be transmitted to a non-unicast
(a subnetwork-broadcast or subnetwork-multicast)
address, including those that were discarded or not
sent.
Outbound Discards
The number of outbound packets that were discarded
even though no errors had been detected to prevent
them from being transmitted. One possible reason for
discarding such a packet could be out of transmit
buffers.
Outbound Errors
The number of outbound packets that could not be
transmitted because of errors.
Outbound Queue Length
The length of the output packet queue (in packets).
57
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Gigabit Ethernet lanadmin Display
RFC 1284 Ethernet-Like Interface Statistics
RF C 1284 Eth er n et-Lik e In ter fa ce Sta tistics
Following are descriptions of the Ethernet-like statistics fields in the lanadmin(1M)
command display.
Field
Descr ip tion
Index
A value that uniquely identifies an interface to an
802.3 medium.
Alignment Errors
A count of frames received on a particular interface
that are not an integral number of octets in length
and do not pass the FCS check.
FCS Errors
A count of frames received on a particular interface
that are not an integral number of octets in length
and do not pass the FCS check.
Single Collision Frames
Multiple Collision Frames
Deferred Transmissions
A count of successfully transmitted frames on a
particular interface for which transmission is
inhibited by exactly one collision.
A count of successfully transmitted frames on a
particular interface for which transmission is
inhibited by more than one collision.
A count of frames for which the first transmission
attempt on a particular interface is delayed because
the medium is busy. The count represented by an
instance of this object does not include frames
involved in collisions.
Late Collisions
The number of times that a collision is detected on a
particular interface later than 512 bit-times into the
transmission of a packet.
Excessive Collisions
Internal MAC Transmit Errors
Carrier Sense Errors
A couple of frames for which transmission on a
particular interface fails due to excessive collisions or
packets dropped.
A count of frames for which transmission on a
particular interface fails due to an internal MAC
sublayer transmit error.
The number of times that the carrier sense condition
was lost or never asserted when attempting to
transmit a frame on a particular interface.
Frames Too Long
A count of frames received on a particular interface
that exceed the maximum permitted frame size.
Internal MAC Receive Errors
A count of frames for which reception on a particular
interface fails due to an internal MAC sublayer
receive error.
58
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Gigabit Ethernet Card Statistics
Card Statistics Output
Ca r d Sta tistics Ou tp u t
The following is a sample card statistics output. An explanation of the statistics is in the
section that follows.
****** Driver Statistics ******
In Packet Error
Out Packet Error
Loopback packets
Link down events
0
0
0
0
****** Host Command Statistics ******
nicCmdsDelMCastAddr
nicCmdsSetMACAddr
nicCmdsSetMulticastMode
micCmdsClearStats
0
0
0
0
****** NIC Events Statistics ******
nicEventsFirmwareOperational
nicEventsStatsUpdated
1
362765
nicEventsLinkStateChanged
nicEventsMCastListUpdated
1
1
****** Interface Statistics ******
ifIndex
ifType
ifMtu
4
6
1514
ifSpeed
1000000000
ifAdminStatus
1
ifOperStatus
1
ifLastChange
12
ifInDiscards
0
ifInErrors
0
ifInUnknownProtos
ifOutDiscards
0
0
ifOutErrors
0
ifOutQLen
0
ifInOctets_low
26719576
ifInOctets_high
ifInUcastPkts_low
ifInUcastPkts_high
ifInMulticastPkts_low
ifInMulticastPkts_high
ifInBroadcastPkts_low
ifInBroadcastPkts_high
ifOutOctets_low
ifOutOctets_high
ifOutUcastPkts_low
ifOutUcastPkts_high
ifOutMulticastPkts_low
ifOutMulticastPkts_high
ifOutBroadcastPkts_low
ifOutBroadcastPkts_high
0
0
0
0
0
382146
0
0
0
0
0
0
0
0
0
60
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Gigabit Ethernet Card Statistics
Explanation of Card Statistics
Exp la n a tion of Ca r d Sta tistics
Following are descriptions of the card statistics that are output from the lanadmin(1M)
command.
Field
Descr ip tion
Dr iver Sta tistics
In Packet Error
Number of inbound packets discarded because they
were received when the driver was not operational or
the packet length was incorrect.
Out Packet Error
Number of outbound packets discarded because the
driver was not operational or the driver had
insufficient resources (Memory) to transmit the
packet.
Loopback packets
Link Down events
Number of packets looped back to the upper layers by
the driver.
Number of link down events, i.e., cable disconnects
processed by the driver.
Host Com m a n d Sta tistics
nicCmdsDelMCastAddr
Number of times the driver has issued a command to
the NIC to delete a multicast MAC address.
nicCmdsSetPromiscMode
nicCmdsSetMACAddr
nicCmdsClearStats
Number of times the NIC received a command to
enable or disable promiscuous mode.
Number of times the NIC received a command to set
the current MAC address.
Number of times the NIC received a command to
clear the card statistics maintained by the card.
NIC Even ts Sta tistics
nicEventsFirmwareOperational
The number of events the driver has received from
the NIC indicating that the firmware on the NIC is in
the operational state.
nicEventsStatsUpdated
The number of times the NIC has updated the MIB
interface statistics.
nicEventsLinkStateChanged
nicEventsMCastListUpdated
The number of events the driver has processed
indicating that the status of the link has changed.
The number of times the NIC generated an event to
report the addition or deletion of a multicast MAC
address.
In ter fa ce Sta tistics
These are the MIB statistics collected by the card as documented in RFC1066.
61
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Gigabit Ethernet Card Statistics
Explanation of Card Statistics
62
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Hardware Reference Information
The Meaning of the LEDs
Th e Mea n in g of th e LEDs
The Link LED indicates the card’s status and must be on for the card to function
properly. Note that there is no Link LED on the 1000Base-T card. In its place are three
LEDs which indicate what speed (10, 100, or 1000 Mbps) the link has been established.
The following tables show the LED description and status.
Ta ble C-1
LED Descr ip tion a n d Sta tu s for 1000Ba se-SX
LED Descr ip tion
a n d Color
On (Stea d y)
F la sh in g
Off
Link - Green
Good connection between
card and network at 1000
Mbps.
Port disabled by soft-
ware, connection failed,
or card trying to
No connection
between card and
network
establish connection.
Note: A6847A is not
programmed to flash
the Link LED.
ACT (Activity) - Amber Data detected
Data detected
No data detected
Ta ble C-2
LED Descr ip tion a n d Sta tu s for 1000Ba se-T
LED Descr ip tion
a n d Color
On (Stea d y)
F la sh in g
Off
1000 - Green
Good connection between
card and network at either
10, 100, or 1000 Mbps as
indicated by LED.
N/A
No connection between
card and network.
100 - Green
10 - Green
Note: Only one speed
LED should be on at
any given time.
Note: For A4929A, if all
Link speed LEDs are on
steady, the driver is disabled
or not installed.
ACT (Activity) - Amber Data detected
(Green on A6794A)
Data detected
No data detected
64
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Hardware Reference Information
Cabling Requirements
Ca blin g Requ ir em en ts
Connectors on LAN cards adhere to appropriate standards agreed upon by various
standards bodies and are widely available. The 1000Base-SX port is compatible with the
IEEE 802.3z standard and uses a single duplex SC connector. The 1000Base-T port is
compatible with the IEEE 802.3ab standard and uses an RJ -45 connector.
Incorrectly wired or installed cabling is the most common cause of communications
problems for local area networks. HP recommends that you work with a qualified cable
installer for assistance in your cabling requirements. The following tables summarize
cabling requirements:
Ta ble C-3
Ca blin g Requ ir em en ts for 1000Ba se-SX
Descr ip tion
(850n m sh or t-w a ve la ser )
Mod a l Ba n d w id th
Op er a tin g Dista n ce
62.5 micron MMF
(multimode fibre)
160 (MHz * km)
200 (MHz * km)
400 (MHz * km)
500 (MHz * km)
2 to 220 meters
2 to 275 meters
2 to 500 meters
2 to 550 meters
50 micron MMF
(multimode fibre)
Ta ble C-4
Ca blin g Requ ir em en ts for 1000Ba se-T
Descr ip tion
Cat 5 or Cat 5E UTP
Ba n d w id th
100 MHz
Op er a tin g Dista n ce
Up to 100 meters
Ba ck -to-Ba ck Con n ection
When running 1000Base-T back-to-back at either 10 or 100 Mbps, you must use a
crossover cable configuration. At 1000 Mbps, you can use either a crossover or
straight-through cable.
65
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Hardware Reference Information
Card Specifications
Ca r d Sp ecifica tion s
For compliance to European directives and related specifications, see the Declaration of
Conformity statement in Appendix D.
A4924A/A4925A/A4926A
P h ysica l
Dimensions (HSC for K):
Dimensions (HSC for D/R):
Dimensions (PCI):
5.625 in by 3.25 in
13.375 in by 4.875 in
6.73 in by 4.75 in
Electr ica l
Power requirement (HSC):
Power requirement (PCI):
+15 watts max
+14 watts max
En vir on m en ta l
Temperature
Degrees F = (1.8 x Degrees C) + 32
o
o
Operating Temperature:
Storage Temperature:
0 C to 55 C
o
o
-40 C to 70 C
Hu m id ity
Operating Relative Humidity
Range
5 to 85% non-condensing
o
40 C: 16 hour dwells at extremes
Non-operating/Storage
Humidity:
5 to 95% non-condensing
o
10 C/hour
Altitu d e
Operating:
10,000 ft (3.1km)
35,000 ft
Non-operating:
Electr om a gn etic Com p a tibility
FCC Class A
USA
CISPR-22/EN55022 Class A
EN55082-1
International and Europe
Europe
66
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Hardware Reference Information
Card Specifications
VCCI Class A (PCI card only)
Japan
A4929A
P h ysica l
Dimensions:
6.73 in by 4.75 in
+14 watts max
Electr ica l
Power requirement:
En vir on m en ta l
Temperature
Degrees F = (1.8 x Degrees C) + 32
o
o
Operating Temperature:
Storage Temperature:
0 C to 45 C
o
o
-40 C to 70 C
Hu m id ity
Operating Relative Humidity
Range
15 to 80% non-condensing
o
40 C: 16 hour dwells at extremes
Non-operating/Storage
Humidity:
5 to 95% non-condensing
o
10 C/hour
Altitu d e
Operating:
10,000 ft (3.1km)
35,000 ft
Non-operating:
Electr om a gn etic Com p a tibility
FCC Class A
USA
CISPR-22/EN55022 Class A
EN55082-1
International and Europe
Europe
VCCI Class A
Japan
67
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Hardware Reference Information
Card Specifications
A6825A/A6847A
P h ysica l
Dimensions:
6.6 in by 2.5 in
+8 watts max
Electr ica l
Power requirement:
En vir on m en ta l
Temperature
Degrees F = (1.8 x Degrees C) + 32
o
o
Operating Temperature:
Storage Temperature:
0 C to 50 C
o
o
-40 C to 60 C
Hu m id ity
Operating Relative humidity
range
5 to 95% non-condensing
o
(40 C: 16 hour dwells at extremes)
Non-operating/storage
humidity:
5 to 95% non-condensing
o
20 C/hour
Altitu d e
Operating:
10,000 ft (3.1km)
35,000 ft
Non-operating:
Electr om a gn etic Com p a tibility
FCC Class A
USA
CISPR-22/EN55022 Class A
CISPR-24
International and Europe
Europe
VCCI Class A
Japan
68
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Hardware Regulatory Statements
FCC Statement (For U.S.A.)
F CC Sta tem en t (For U.S.A.)
Fed er a l Com m u n ica tion s Com m ission Ra d io Fr equ en cy In ter fer en ce
Sta tem en t
WARNING
Th is d evice com p lies w ith Pa r t 15 of th e F CC r u les. Op er a tion is su bject to th e
follow in g tw o con d ition s:
(1) Th is d evice m a y n ot ca u se h a r m fu l in ter fer en ce a n d
(2) th is d evice m u st a ccep t a n y in ter fer en ce r eceived , in clu d in g in ter fer en ce
th a t m igh t ca u se u n d esir ed op er a tion .
Th is equ ip m en t h a s been tested a n d fou n d to com p ly w ith th e lim its for a Cla ss
A d igita l d evice, p u r su a n t to Pa r t 15 of th e F CC r u les. Th ese lim its a r e
d esign ed to p r ovid e r ea son a ble p r otection a ga in st h a r m fu l in ter fer en ce w h en
th e equ ip m en t is op er a ted in a com m er cia l en vir on m en t. Th is equ ip m en t
gen er a tes, u ses a n d ca n r a d ia te r a d io fr equ en cy en er gy, a n d , if n ot in sta lled
a n d u sed in a ccor d a n ce w ith th e in str u ction m a n u a l, m a y ca u se h a r m fu l
in ter fer en ce to r a d io com m u n ica tion s.
Op er a tion of th is equ ip m en t in a r esid en tia l a r ea is lik ely to ca u se
in ter fer en ce, in w h ich ca se th e u ser a t h is ow n exp en se w ill be r equ ir ed to
ta k e w h a tever m ea su r es m a y be r equ ir ed to cor r ect th e in ter fer en ce.
Hew lett-Pa ck a r d ’s system cer tifica tion tests w er e con d u cted w ith
HP -su p p or ted p er ip h er a l d evices a n d ca bles, su ch a s th ose r eceived w ith you r
system . Ch a n ges or m od ifica tion s to th is equ ip m en t n ot exp r essly a p p r oved by
Hew lett-Pa ck a r d cou ld void th e u ser ’s a u th or ity to op er a te th e equ ip m en t.
Ca n a d a
Warning: This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du règlement sur le
matériel brouilleur du Canada.
72
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Hardware Regulatory Statements
EMI (Australia and New Zealand)
EMI (Au str a lia a n d New Zea la n d )
This product meets the applicable requirements of the Australia and New Zealand EMC
Framework.
VCCI (J a p a n ) (P CI Ca r d On ly)
This equipment complies with the Class A category for information technology
equipment based on the rules of Voluntary Control Council for Interference by
Information Technology Equipment. When used in a residential area, radio interference
may be caused. In this case, the user may be required to take appropriate corrective
actions.
Figu r e D-1
VCCI Regu la tor y Sta tem en t
EMI Sta tem en t (Eu r op ea n Com m u n ity)
NOTE
This is a Class A product. In a domestic environment, this product may cause radio
interference, in which case you may be required to take adequate measures.
73
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Hardware Regulatory Statements
Laser Safety Statements
La ser Sa fety Sta tem en ts
La ser Sa fety Sta tem en ts - U.S. F DA/CDRH - Op tica l (la ser ) Tr a n sceiver
CAUTION
The optical transceiver provided on the network interface card contains a laser system
and is classified as a “Class-I Laser Product” under a U.S. Department of Health and
Human Services (DHHS) Radiation Performance standard according to the Radiation
Control for Health and Safety Act of 1968. The Class I label and compliance statement
are located on the optical transceiver.
To ensure proper use of this product, please read this instruction manual carefully and
retain for future reference. Should the unit ever require maintenance, contact an
authorized service location.
CAUTION
CAUTION
Use of controls, adjustments or the performance procedures other than those specified
herein may result in hazardous radiation exposure. To prevent direct exposure to laser
beam, do not try to open the enclosure.
La ser Sa fety - Eu r op ea n Un ion - Op tica l Tr a n sceiver On ly
The optical transceiver provided on the network interface card contains a laser system
and is classified as a “Class 1 Laser Product” per EN 60825-1, Safety of Laser products.
Class 1 laser products are considered safe and do not pose a biological hazard if used
within the data sheet limits and instructions.
To ensure proper use of this product, please read this instruction manual carefully and
retain for future reference. Should the unit ever require maintenance, contact an
authorized service location.
CAUTION
Use of controls, adjustments or the performance procedures other than those specified
herein may result in hazardous radiation exposure. To prevent direct exposure to laser
beam, do not try to open the enclosure.
There are no user serviceable parts nor any maintenance required for the optical
transceiver. All adjustments are made at the factory before shipment to customers.
Tampering with or any attempt to modify the optical transceiver will result in voided
product warranty. It may also result in improper operation of the network card circuitry
and possible overstress of the laser source. Device degradation or product failure may
result.
74
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Hardware Regulatory Statements
Laser Safety Statements
75
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Hardware Regulatory Statements
Laser Safety Statements
76
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Hardware Regulatory Statements
Laser Safety Statements
77
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Hardware Regulatory Statements
Laser Safety Statements
78
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Glossa r y
Nu m er ics
F
1000Ba se-SX: A specific implementation of
1000Mbps operating over two multimode fiber
cables, as specified in Standard IEEE
802.3z/D.50-1998.
Fa st Eth er n et: A commonly used name applied to
100Base-T.
F u ll-Du p lex Mod e: A mode of media utilization
whereby data can flow in both directions
1000Ba se-T: A specific implementation of 1000
Mbps operating over four-pair Cat-5 or Cat-5e UTP
cables, as specified in IEEE 802.3ab standards.
simultaneously across the multiple wire pairs of a
physical link. While full-duplex operation is not
defined per se in the IEEE 802.3u-1995 specification,
the specification does define a mechanism for this
mode to be autonegotiated between devices on each
end of a link. Full-duplex mode is typically found on
switches.
A
Alia s: Name of the interface that corresponds to a
given Internet address on a system.
H
Au ton egotia tion : A mechanism defined in IEEE
802.3u-1995 whereby devices sharing a link segment
can exchange data and automatically configure
themselves to operate at the highest capability mode
shared between them. This is also used for link
configuration per IEEE 802.3z and IEEE 802.3ab
standards of duplex and flow control configuration
between two 1000Base-SX/T links.
HSC: High-speed connect bus.
Ha lf-Du p lex Mod e: The media utilization mode of
IEEE 802.3u-1995 networks whereby data can flow
in only one direction at a time across the multiple
wire pairs of a physical link.
Ha r d w a r e Pa th : An identifier assigned by the
system according to the physical location (slot) of the
card in the hardware backplane. On HP servers, the
I/O subsystem identifies each LAN card by its
hardware path.
C
Ca r d In sta n ce Nu m ber : A number that uniquely
identifies a device within a class. A class of devices is
a logical grouping of similar devices.
Hostn a m e: Name of system on the network.
D
Hu b: A network interconnection device that allows
multiple devices to share a single logical link
segment.
Destin a tion Ad d r ess: A field in the message
packet format identifying the end node(s) to which
the packet is being sent.
I
DHCP : Dynamic Host Configuration Protocol
IEEE: The Institute of Electrical and Electronics
Engineers. A national association, whose activities
include publishing standards applicable to various
electronic technologies. The IEEE technical
committees are numbered and grouped by area. The
802.3 committee produced the standard for LAN
networks.
DLP I: Data Link Provider Interface. An
industry-standard definition for message
communications to STREAMS-based network
interface drivers.
E
IEEE 802.3u -1995 n etw or k : A 10 or 100 Mbps
LAN, specified in the IEEE 802.3u-1995 Standard
for Local Area Networks. It uses the Carrier Sense
Multiple Access/Collision Detection (CSMA/CD)
network access method to give every node equal
access to the network.
Eth er n et: A 10 Mbps LAN, developed by Digital
Equipment Corporation, Intel, and Xerox
Corporation, upon which the IEEE 802.3 network is
based.
79
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Glossary
In ter n et Ad d r ess: The network address of a
computer node. This address identifies both which
network the host is on and which host it is. Refer to
the Installing and Administering LAN/ 9000
Software manual for detailed information about
network addressing.
Nod e: Any point in a network where services are
provided or communications channels are
interconnected. A node could be a workstation or a
server processor.
O
IP Ad d r ess: See Internet Address.
On lin e Ad d ition /Rep la cem en t (OLA/R): The
ability of a PCI I/O card to be added or replaced
without the need to shut down or reboot the system.
For instructions on how to perform OLA/R, refer to
Configuring HP-UX For Peripherals.
L
LAN: See Local Area Network.
Loca l Ar ea Netw or k (LAN): A data
communications system that allows a number of
independent devices to communicate with each
other.
P
P CI: Peripheral Component Interconnect.
Pa ck et: A sequence of binary digits that is
transmitted as a unit in a computer network. A
packet usually contains control information plus
data.
Loca l Netw or k : The network to which a node is
directly attached.
M
P h ysica l Poin t of Atta ch m en t: A unique number
assigned to each network interface, distinct from
NMID.
Ma jor Nu m ber : Unique value that identifies an
individual hardware device.
Ma xim u m Tr a n sm ission Un it (MTU): Largest
amount of data that can be transmitted through that
interface. This value does not include the LLC or
MAC headers.
P MTU: Path MTU
P PA: See Physical Point of Attachment
P r otocol: A specification for coding messages
Mbp s: Megabits per second
MBp s: Megabytes per second
MTU: See Maximum Transmission Unit
N
exchanged between two communications processes.
R
RJ -45: The name for the connector type used with
UTP cabling.
S
Netw or k In ter fa ce: A communication path
through which messages can be sent and received. A
hardware network interface has a hardware device
associated with it, such as a LAN or FDDI card. A
software network interface does not include a
hardware device, for example, the loopback
interface. For every IP address instance, there must
be one network interface configured.
Su bn etw or k : Small discrete physical networks
connected via gateways which share the same
network address space. Refer to Installing and
Administering LAN/ 9000 Software for detailed
information about subnetworks and subnet
addressing.
Su bn et m a sk : A 32-bit mask which, when AND'd
with an internet address, determines a subnetwork
address. When the internet address is AND'd with
the subnet mask, the ones in the host portion of the
subnet mask will “overwrite” the corresponding bits
of the host portion of the internet address, resulting
Netw or k Ma n a gem en t Id en tifier (NMID): A
unique ID assigned by the system for the network
management of each network interface.
NMID: See Network Management Identifier
80
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in the subnet address. Refer to Installing and
Administering LAN/ 9000 Software for detailed
information about subnet masks.
Sw itch : A network interconnection device that
allows multiple connected senders and receivers to
communicate simultaneously in contrast to a hub
(repeater) where only one device can send at a time.
Some switches have fixed port speeds (10 or 100
Mbps) while others allow port speeds to be
configured or autonegotiated.
T
Top ology: The physical and logical geometry
governing placement of nodes in a computer
network. Also, the layout of the transmission
medium for a network.
U
Un sh ield ed Tw isted Pa ir : A data cable type
consisting of pairs of wires twisted together without
an electrically shielding jacket.
UTP : See Unshielded Twisted Pair
81
Glossary
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