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HP Digital Sender 8100C
Administrator Guide
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2
Copyright information
Warranty
Safety information
© Copyright Hewlett-Packard
Company 2000
The information contained in
this document is subject to
change without notice.
WARNING!
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All rights reserved.
To avoid electrical shock, use
only supplied power cords and
connect only to properly
Reproduction, adaptation, or
translation without prior written
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Hewlett-Packard makes no
warranty of any kind with
respect to this information.
HEWLETT-PACKARD
SPECIFICALLY DISCLAIMS
THE IMPLIED WARRANTY OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE.
grounded (3-hole) wall outlets.
Publication number
C7707-90006
First Edition, April 1, 2000
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Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Dependency matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Distribution services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Preparing for configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Configure e-mail parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configure I-fax parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Revision page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
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Resetting to factory defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Clearing the data base. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Creating and maintaining user profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Hewlett-Packard Year 2000 warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Equipment specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Environmental ranges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Declarations of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
German noise declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
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Introduction
5
About the digital sender
1
Introduction
The HP Digital Sender 8100C can be directly connected to TCP/IP
networks. It converts black-and-white and color documents,
drawings, and photographs into electronic format and distributes
them directly to several types of destinations:
●
●
●
e-mail addresses
fax numbers
HP JetSend-enabled printers
The unit includes a flatbed scanner and an automatic document
feeder (ADF) that can accept up to 25 pages.
Registered users can create their own address books of e-mail
addresses and combine e-mail addresses into personal distribution
lists. Users can also add fax numbers to public phone books. The
destinations and distribution lists can then be selected at the digital
sender control panel.
The administrator has the ability to create public e-mail destinations
and distribution lists and make them available to all users.
The HP Digital Sender 8100C supports LDAP (Lightweight Directory
Access Protocol), which allows you to find and use e-mail addresses
located on directory servers located elsewhere on a network (such as
the Internet) over a TCP/IP connection. See the HP digital sender
website for a list of global e-mail address books:
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Installing the digital sender is simply a matter of making a few
connections and configuring a few network and e-mail parameters.
The digital sender operates as a stand-alone unit and does not
require network privileges to administer.
The HP JetDirect print server (network interface card) that comes
installed in the digital sender handles all protocol support for TCP/IP
and SMTP automatically.
Environments and protocols
Network operating systems
The HP Digital Sender 8100C must be directly connected to TCP/IP
network. A 10Base-T ethernet connection is provided by the network
interface card that comes installed in the digital sender.
Dependency matrix
The following table shows the HP Digital Sender 8100C services that
are available and their dependencies.
Dependency matrix
Service
Dependencies
Send to e-mail
An e-mail SMTP-MIME server directly connected
to a TCP/IP network that can be reached from the
digital sender (not a dial-up connection).
Send to Internet An e-mail SMTP-MIME server directly connected
fax
to a TCP/IP network that can be reached from the
digital sender (not a dial-up connection), and an
account with an Internet fax provider.
Send to an
HP JetSend-
enabled printer
A HP JetSend-enabled printer connected to the
network.
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Features
7
Features
Performance
For maximum scanning speeds, see “Equipment specifications” on
Paper handling
The HP Digital Sender 8100C supports multiple paper sizes:
●
●
●
Letter: 215.9 by 279 mm (8.5 by 11 inches)
A4: 210 by 297 mm (8.3 by 11.7 inches)
Legal (from the ADF only): 215.9 by 355.6 mm (8.5 by 14
inches)
Paper weight: 60 to 105 g/m2 (16 to 28 lb.).
Up to 25 sheets of letter, A4, or legal paper can be stacked in the
ADF (maximum height of 3 mm, or 0.1 inches).
ADF paper sizes
Item
Width
Length
Maximum paper size
215.9 mm (8.5
inches)
355.6 mm (14
inches)
Minimum paper size
148.5 mm (5.9
inches)
210 mm (8.3
inches)
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8
Sending quality
The digital sender offers a choice of sending qualities at the control
panel. You can choose the most suitable quality for each type of job.
Sending qualities and destinations
Sending quality
Type of document
Destinations
B/W Document
The original contains text that must E-mail
be clearly transmitted.
-Or-
Fax
HP JetSend printer
The original is black and white.
Color Document
Color-B/W Photo
The original has a mix of text and E-mail
images.
HP JetSend printer
-Or-
The original has a mix of color and
black-and-white areas.
The original is a photograph.
-Or-
E-mail
HP JetSend printer
The colors or shades of gray in an
image must be transmitted clearly.
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Features
9
Distribution services
The digital sender is capable of distributing documents to the
following types of destinations:
●
●
●
e-mail addresses
fax phone numbers (via fax Internet service)
HP JetSend-enabled printers
E-mail destinations
The digital sender can send MIME-compliant e-mail messages to
Internet addresses. It uses SMTP-MIME to deliver these messages.
SMTP is independent of the network operating system on which your
e-mail server is running. The e-mail service is also compatible with
the DSN (Delivery Status Notification) standard.
ESMTP (Extended SMTP) is used if your server supports it. This
capability is automatically detected and configurable.
The document scanned at the digital sender becomes an attachment
to your e-mail message. Portable Document Format (.pdf) is the file
format most often used for the attachments, which gives recipients
the ability to both view and print them. You can obtain a free copy of
the Adobe® Acrobat® Reader from the Adobe Systems Incorporated
Documents can also be scanned as TIFF (.tif), a graphics format
importable into most imaging and word processing programs. Text
scanned in B/W Document sending quality can also be read by OCR
programs.
Users can specify e-mail destinations at the control panel in several
ways:
●
Select e-mail addresses from public or personal address books
already loaded in the digital sender.
●
Use a special search feature to select e-mail addresses from an
LDAP (Lightweight Directory Access Protocol) server, if one has
been configured for use by the administrator.
●
Type e-mail addresses manually.
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10
Internet fax destinations
Users can send faxes directly from the digital sender. They have the
ability to select destinations from a fax numbers book already loaded
in the digital sender, or type them at the control panel. The same
document can be sent to multiple fax numbers.
Sending faxes with the digital sender requires an account with a
supported Internet fax provider. Visit the HP digital sender website
providers that are currently supported.
HP JetSend-enabled printer destinations
You can enable send to printer by setting up one or more
HP JetSend-enabled printers on the network for use with the digital
sender. The printers you designate must be HP JetSend-enabled,
connected to the network, and have a valid TCP/IP address. See the
HP JetSend-enabled printers.
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Features
11
Security
The HP Digital Sender 8100C operates as a stand-alone unit on the
network. You administer each digital sender independently of any
other device on the network under a password that applies only to
that digital sender.
The digital sender accepts three types of users:
●
registered users
Individuals who have created their own user profile on the digital
sender. Only registered users have personal e-mail address
books and lists that are accessible at the digital sender.
●
guest users
Individuals who are not registered users and who do not have
user profiles. Guest users can use the digital sender and all
public address books. However, they cannot see or use personal
address books. The administrator can disable guest user access.
●
administrator for the digital sender
The individual (referred to as the “administrator” in this guide)
who performs administrator activities for the digital sender.
Because the digital sender is a stand-alone unit on the network,
these activities can be performed independently of any other
network activity. Network administrator privileges for the digital
sender do not require network privileges. Activities include such
things as establishing the level of security for the digital sender
and maintaining the public address books. The administrator has
access to all personal address books.
The administrator controls digital sender security in these ways:
●
Determining who can use the digital sender (registered users and
guest users, or only registered users).
●
Requiring passwords. Passwords are available at two levels:
administrator and registered users. Both are optional. Passwords
control what each type of user can see and do at the digital
sender.
●
Enabling or disabling self-registration for users. If disabled, only
the administrator can add or modify user profiles.
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14
Rear view
Control panel
Control panel connector
cable
ADF connector
cable
Locking lever
Connector
socket
Control panel
socket
Power switch
Connector to the preinstalled
network interface card
Power connector socket
ADF connector socket
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Installation process
15
Installing the digital
sender
2
Installation process
See the Welcome Poster for installation and initial setup of the
HP Digital Sender 8100C. This Administrator’s Guide provides much
more detail on configuring the digital sender.
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16
The configuration process
E-Mail, I-Fax, and HP JetSend configuration
After you have physically installed the digital sender, you only need to
configure a few parameters to begin using it. After you have
configured these parameters, you will be able to:
●
●
send e-mail messages
use e-mail addresses located on an LDAP server of your
choosing
●
●
●
send faxes (requires information provided by i-fax vendor)
send documents to HP JetSend-enabled printers on your network
discover the digital sender over the network with HP Web
JetAdmin
Extended and optional functionality
Once you have established the digital sender on the network and
enabled basic functionality, you can extend functionality for the
services you wish to implement. You can also configure optional
parameters for the services you have already set up.
In general, the extended and optional features consist of the
following:
●
●
security preferences
DNS and WINS name resolution
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The configuration process
17
Assigning an IP address to the digital sender
The easiest method for assigning an IP address to the digital sender
is by entering it directly at the control panel. You can also assign an
IP address using a DHCP or BOOTP server. You might be more
familiar with assigning IP addresses to network devices from a DHCP
or BOOTP server. In this scenario, you prepare the device attached
to the network, make an entry for it on the DHCP or BOOTP server,
and then turn the device on. The HP JetDirect print server (network
interface card) inside the HP Digital Sender 8100C picks up its IP
information from the DHCP or BOOTP server.
Note
You can let the digital sender time out to a default IP address. In fact,
this happens automatically if you do not manually assign an IP address
at the control panel within the timeout period of 2 minutes.
The default IP address is not a valid address. You must change the
address to one of your own assignment. You can use the control panel
to do this at any time.
Preparing for configuration
Before you start configuring the HP Digital Sender 8100C for the first
time, take a few minutes to prepare so that you can complete the
steps without interruption. Use the checklist on the following page.
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18
Configuration Checklist
Decisions needed for installation
❑ Register the digital sender.
❑ Method you want to use to assign IP address to the digital sender: manually at
the control panel, or from a DHCP or BOOTP server.
Information needed for e-mail configuration
❑ IP address for the digital sender
❑ IP subnet mask
❑ IP gateway
❑ E-mail server address
❑ E-mail default from (e-mail address)
❑ If you choose to enable the LDAP directory service (optional)
________________________________
________________________________
________________________________
________________________________
________________________________
LDAP server address
________________________________
LDAP search root
________________________________
Additional information needed for I-Fax configuration
❑ Fax provider domain
(supplied by Internet fax provider)
________________________________
❑ Fax billing address (e-mail address)
________________________________
❑ Prefix or Postage to use before fax number
(supplied by Internet fax provider)
________________________________
❑ File format (PDF or TIFF--determined by Internet fax provider)
________________________________
Additional information needed for HP JetSend configuration
❑ HP JetSend-enabled printer addresses
________________________________
________________________________
Decisions and information needed for extended functionality
❑ Do you want to enable DNS or WINS name resolution?
IP address of the DNS server
________________________________
IP address of the DNS server domain
IP address of the WINS server
________________________________
________________________________
❑ Do you want to set up registered users at this time?
For each user you will need: user name and user e-mail address.
❑ Do you want to enable guest usage?
❑ Do you want to allow user self-registration?
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The configuration process
19
To configure parameters
1
2
If you have not already done so, turn the digital sender on.
Press SETUP (ALT+F4) from the main menu to go to the setup
menu.
3
Press SETTINGS (F2) and use the arrow keys to highlight the
General configuration menu from the list which appears. Press
OK (F1).
4
5
6
7
8
In the configuration menu, use the arrow keys to scroll to a
parameter you want to modify and then press CHANGE (F3).
Configure the parameters by selecting a value from a list using
the arrow keys or by typing in a value.
When finished, press OK (F1). Choose another parameter from
the menu.
When finished with the General configuration menu, press SAVE
(F1).
Repeat steps 3 through 7 for the Network, E-Mail, I-Fax, and
Advanced configuration menus.
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20
Configure e-mail parameters
After you have physically installed the digital sender, you only need
to configure a few parameters to begin using the digital sender. After
you have configured these parameters, you will be able to send
e-mail messages and use e-mail addresses located on an LDAP
server of your choosing. The e-mail parameters consist of the
more detailed explanations):
General Configuration Menu
●
Administrator E-mail (e-mail address of the administrator used
to register the digital sender)
●
Administrator Password (to restrict access to configurable
parameters.)
Network Configuration Menu
●
IP configuration (to specify how the digital sender receives its
TCP/IP configuration—manually or from a DHCP or BOOTP
server)
●
●
●
IP Address (of the digital sender)
IP Subnet Mask
IP Gateway (IP address of the gateway server used to send
packets from the local network)
E-Mail Configuration Menu
●
●
●
●
E-mail Server Addr. (IP address of the SMTP-MIME e-mail
server)
E-mail Default From (default e-mail address for the FROM field
of e-mail messages from the digital sender)
LDAP Server Address (IP address of the server that hosts the
LDAP server—not required)
LDAP Search Root (basepoint from which to start searches for
names on the LDAP server—may be required if you configure
an LDAP server address)
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The configuration process
21
Configure I-fax parameters
After you have configured the digital sender to send e-mail, you only
need to configure a few additional parameters to begin sending
faxes. Information for the i-fax parameters are issued by your
Internet fax provider. (See “Configuration menu parameters” on
page 26 for more detailed explanations):
I-Fax Configuration Menu
●
●
●
●
Fax Provider Domain (an Internet address)
Fax # Prefix (not required by all Internet fax providers)
Fax Postage (not required by all Internet fax providers)
Fax Account E-mail (to receive billing information from the
Internet fax provider)
●
Fax File Format (determined by the provider)
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22
Configure extended and optional parameters
Listed below are some additional parameters you can configure for
extended and optional functionality (see “Configuration menu
parameters” on page 26 for detailed explanations of all
parameters):
General configuration menu
●
●
●
●
●
●
●
Admin Full Name (full name of the administrator)
Language (for the control panel, if other than English)
Date, Time, Time Zone (of the digital sender)
Paper Size (default size for the scanning area)
Allow Guest Login (either on or off)
Address Caching Enabled (either on or off)
User Self-Registration Enabled (either on or off)
E-Mail configuration menu
●
E-mail Default Subject (default text for the SUBJECT field in
e-mail messages sent by the digital sender)
●
LDAP Service Port, LDAP Account Name, LDAP Password
(additional parameters for configuring the LDAP directory
service)
Network configuration menu
●
DNS Server Address, DNS Domain (for DNS name resolution)
●
WINS Server Address (for WINS name resolution)
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The configuration process
23
To add HP JetSend-enabled devices
As a convenience for your users, you can add the addresses of
HP JetSend-enabled printers used in your office. Users can then
select from a list of HP JetSend-enabled printers rather than manually
entering an IP address or DNS name.
To add a HP JetSend-enabled printer to the list:
1
2
At the control panel, press PRINT (F3).
Type the IP address or DNS name for the HP JetSend-enabled
printer you want to add, and then press
to the list.
. The printer is added
Note
In order to use DNS names instead of IP addresses, first configure the
DNS Server Address and DNS Domain settings in the Network
configuration menu.
3
If you want to add another HP JetSend-enabled printer, press
NEW (F1)and repeat step 2. The list can contain up to 64 devices.
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24
Test the installation
Use the following steps to verify the digital sender setup.
To test the installation
1
2
Display the Revision page to verify that the network interface card
is successfully linked to the network. The TCP/IP status
parameter should read READY. To display the page, select STATUS
(ALT+F3), then REVISION (F1). Press BACK (F4) to close.
Test the e-mail service to confirm that the digital sender can
communicate through Internet e-mail. See the user guide for
instructions on sending e-mail. Be sure to type your address in
the To field.
3
4
Test the Internet fax service by sending a test fax to a local fax
number. See the user guide for instructions on sending faxes.
Test the print function by sending a document to a HP JetSend-
enabled printer. See the user guide for instructions on sending to
a printer.
HP Web JetAdmin
HP Web JetAdmin is an optional utility for use with the digital sender.
It is a browser-based program that lets you remotely configure,
monitor, and control HP network peripherals such as printers,
plotters, scanners, and digital senders. Download the HP Web
JetAdmin software from the HP digital sender website
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Summary of administrator activities
25
Administering
3
Summary of administrator activities
Procedures in this chapter explain how to perform administrator
activities at the control panel.
Access to administrator-specific activities is blocked by the
administrator password. It is recommended that administrator create
a password during the setup of the HP Digital Sender 8100C.
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26
Configuration menu parameters
Parameters that use an IP address can show only the numeric
address, even when a symbolic name has been assigned to a device.
Configuration parameters on the control panel
Parameter
Description
General Menu
Administrator E-mail Administrator e-mail address (required).
Up to 255 characters are allowed.
Administrator Full
Name
Full name of the administrator.
Up to 31 characters are allowed.
Administrator
Password
Password for this digital sender.
You can have a different password for each digital sender. Up
to 15 characters are allowed. The password is case-sensitive.
Language
Language in which keys and messages appear at the control
panel.
Choices: English, French, German, Italian, or Spanish.
The language changes as soon as you select a different
language.
Date
Current date.
CLEAR sets the date to Jan 1, 1980.
Time
Current time (24-hour clock).
CLEAR sets the time to midnight (0:0).
Time Zone
Paper Size
Based on Greenwich Mean Time (GMT). In the USA, Eastern
Standard Time is five hours (-5:00) behind GMT.
Default size for the scanning area. Users can override this
setting at the control panel.
Choices: Letter, A4, or Legal.
Allow Guest Login
Permission for non-registered users to send e-mail and send i-
fax.
Address caching
enabled
E-mail addresses and fax numbers entered during sending of
a transmission are automatically added to the user’s personal
address book. If disabled, users must manually add an
address or phone number to their personal lists.
User self-registration Permission for users to create their own user profile. If
enabled
disabled, only the administrator can add or change user
profiles.
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Configuration menu parameters
Configuration parameters on the control panel (continued)
27
Parameter
Description
Network Menu
IP Configuration
To specify how the digital sender network interface card
obtains its TCP/IP configuration. Choices:
● MANUAL. From the control panel.
● BOOTP (Boot Protocol) or DHCP (Dynamic Host Configuration Protocol).
Automatically from the network (the IP Address, IP Subnet Mask, and IP
Gateway parameters are ignored). A corresponding server must be running
and properly configured. The next time you open the configuration menu,
you see the values that the network interface card automatically
discovered. See “Assigning an IP address to the digital sender” on page 17
for details.
Two things happen if you configured the IP address using
BOOTP or DHCP and later change the IP address at the
control panel: (1) the IP address that was assigned is released
and (2) the setting for this parameter changes to MANUAL.
Changing this value causes the digital sender to shut down
and restart.
IP Address
Unique TCP/IP network address of the HP JetDirect print
server (network interface card) in the digital sender. Required
for the digital sender to work.
CLEAR sets the address to 0.0.0.0.
Changing this value causes the digital sender to shut down
and restart.
IP Subnet Mask
IP Gateway
The filter used to identify the subnet of the network interface
card in the digital sender.
CLEAR sets the address to 0.0.0.0.
Changing this value causes the digital sender to shut down
and restart.
IP address of the gateway server used to send packets off the
local network.
CLEAR sets the address to 0.0.0.0.
Changing this value causes the digital sender to shut down
and restart.
DNS Server
Address
IP address of the DNS server. Used for DNS (Domain Name
System) symbolic name resolution if you identify servers and
devices on your network by network name instead of by IP
address.
CLEAR sets the address to 0.0.0.0.
If left blank or set to 0.0.0.0, the function is disabled.
DNS Domain
If DNS name resolution is used, the IP address of the domain
for the DNS server. Up to 256 characters are allowed.
If left blank, the function is disabled.
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28
Configuration parameters on the control panel (continued)
Parameter
Description
WINS Server
Address
IP address of the WINS server. Used for WINS (Windows
Internet Naming Service) symbolic name resolution if you
identify servers and devices on your network by network name
instead of by IP address.
CLEAR sets the address to 0.0.0.0.
If left blank or set to 0.0.0.0, the function is disabled.
E-mail Menu
E-mail Server Addr. IP address of the e-mail SMTP-MIME server.
CLEAR sets the address to 0.0.0.0.
If left blank or cleared, the e-mail service is disabled. Both the
E-mail Server Addr. and E-mail Default From parameters must
be enabled for the e-mail service to work.
E-mail Default From Default e-mail address for the FROM field in e-mail messages
from the digital sender. This default address is used only when
users have not registered at the control panel and send an
e-mail message without entering anything in the FROM field.
Up to 255 characters are allowed.
If left blank or cleared, the e-mail service is disabled. Both the
E-mail Server Addr. and E-mail Default From parameters must
be enabled for the e-mail service to work.
Note: You must provide a default e-mail address to prevent
users from sending anonymous e-mail messages.
E-mail Default
Subject
Default text for the SUBJECT field in e-mail messages sent by
the digital sender.
This default text is used only when users do not provide a
subject of their own directly from the control panel keypad.
Up to 128 characters are allowed.
E-mail Quality
Default image quality used for documents sent by e-mail.
Choices: B/W Document, Color Document, Color-B/W Photo.
E-mail File Format
Default format for documents sent by e-mail.
Choices: PDF or TIFF
Auto BCC Function Registered user who activates the copy self option in the user
Enabled
profile receives a copy of any e-mail message the user sends
from the digital sender.
LDAP Server
Address
IP address of the server that hosts the LDAP (Lightweight
Directory Access Protocol) directory for e-mail address
searches.
CLEAR sets the address to 0.0.0.0.
If left blank or cleared, the function is disabled.
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Configuration menu parameters
29
Configuration parameters on the control panel (continued)
Parameter Description
LDAP Search Root Basepoint (root) from which to start searches for names on the
LDAP directory server. Directories are often represented in a
hierarchical way using a tree. The basepoint might be a
country, an organization, or other type of group. Not all servers
require this information.
Up to 512 characters are allowed.
See the digital sender website for examples
LDAP Service Port
TCP/IP port number on which the LDAP directory server is
listening. The default port is 389.
LDAP Account
Name
Account name used when the LDAP server requires an
authenticated login. Up to 512 characters are allowed.
LDAP Password
Password associated with the LDAP Account Name.
I-fax menu
Fax Provider
Domain
Internet address for the Internet fax account. Issued by the
Internet fax provider.
Fax # Prefix
Fax Postage
Number placed before the fax number.
Security feature required by some Internet fax providers.
Fax Account E-mail E-mail address associated with the Internet fax account. Used
by the fax provider for billing purposes.
Fax File Format
Format for documents sent by Internet fax.
Choices: PDF or TIFF
Advanced Menu
E-mail File Selection Permission for users and guests to select PDF or TIFF format
for their messages.
Max User Mail Size Restriction on e-mail message sizes allowed to be sent by
users and guests. Can be set to No Limit.
E-mail Language
Language used in the e-mail cover message.
Choices: English, French, German, Italian, Spanish.
Mail Ping Frequency Interval (in minutes) at which the digital sender verifies its
connection to the e-mail server. If the connection is lost, an
error message appears.
ESMTP Function
Enabled
Extended e-mail functions.
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30
Controlling security
Changing or setting administrator password
Unless a password is used, anyone can perform sensitive
administrator activities. Therefore, the administrator is encouraged to
create a password during the setup of the HP Digital Sender 8100C.
Note
The administrator password is case-sensitive.
To change or set administrator password
1
2
Make sure the digital sender is idle.
At the control panel, press SETUP (ALT+F4). Then press SETTINGS
(F2).
3
Select the General configuration menu. If an administrator
password is already required, the HP Digital Sender 8100C
Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
When the configuration menu appears, select Administrator
Password and then press CHANGE (F3).
5
6
7
8
Type the old administrator password and press ENTER.
Type the new password and press ENTER.
Type the new password again and press CONFIRM (F1).
Press SAVE (F1) to save the password and exit the menu.
Erasing administrator password
If you forget the administrator password, and cannot access any of
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Controlling security
31
Determining who can use the digital sender
The administrator determines who can use the digital sender: either
registered users (only those with a user profile) or both registered
users and guest users.
To determine who can use the digital sender
1
2
Make sure the digital sender is idle.
At the control panel, press SETUP (ALT+F4). Then press SETTINGS
(F2).
3
Select the General configuration menu. If an administrator
password is required, the HP Digital Sender 8100C
Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
Use the Allow guest login field to indicate your preference. On
accepts guest login, Off prohibits guests from using the digital
sender.
Use the User self-registration enabled field to indicate your
preference. On allows users to register themselves, Off allows
only the administrator to register users.
Press SAVE (F1).
Note
For more information on registered users, see “Creating and
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32
Obtaining status and activity information
Use these tools to learn the status of the digital sender and its jobs:
job(s) state
Revision page
Tasks page
●
●
●
Job(s) state
The job state screen shows the status of the last five jobs processed
by the digital sender, with the latest job listed first. To view the Job(s)
state screen press STATUS (ALT+F3). Each job has the following
information associated with it:
●
●
●
●
time processed
type of job (e-mail, fax, or print)
user (name of user profile which sent the job)
status (see below)
Job status
Status
Description
Processing
Sending
Sent
Pages still being scanned by the digital sender.
The digital sender is attempting to locate the job’s destination.
The job has successfully been delivered to its destination.
NW Error
Network error. The job has failed to be delivered. This
message will appear if the destination HP JetSend-enabled
printer is busy or out of paper, or the sending process times
out.
PP Error
Post processing error. An error occurred when the digital
sender was converting the page(s) to PDF or TIFF. Try re-
scanning and re-sending the message.
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Obtaining status and activity information
33
Revision page
The Revision page displays useful information about the digital
sender (see the table on the next page). Use it for the following
reasons:
●
●
●
●
verify configuration settings
verify the operating status of the network interface card
learn the MAC address of the digital sender
learn firmware version numbers
The Revision page is in English only (even if you configure the control
panel for a different language).
To display the Revision page
1
2
At the control panel, press STATUS (ALT+F3).
Press REVISION (F1).
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34
Revision page parameters
Parameter
Box Version #
FW Ver.
Descriptions
Product version
Version of firmware installed in the digital sender.
Release date of the firmware installed in the digital sender.
FW Date
HP JetDirect Prd. # Product number of the network interface card:
● HPJ3113A
Ethernet (10Base-T) networks
HP JetDirect FW
Rev.
Version of firmware installed on the network interface card
(G.xx.xx).
MAC Address
Unique LAN hardware address assigned to the network
interface card at the time of manufacture (for example,
0060B072525E).
IP Address
Unique TCP/IP address of the network interface card. This is
assigned by the administrator.
Subnet Mask
If subnets are used, the filter used to identify the subnet of the
HP JetDirect print server (network interface card). This is
assigned by the administrator.
TCP/IP status
Status of the connection to the network:
● INITIALIZING
The network interface card is searching for a valid IP address. After 2
minutes, a default IP address is automatically assigned.
● READY
The network interface card has been assigned an IP address and is
actively connected to the network.
● ERROR
A network or network interface card error has been detected.
Gateway Addr.
IP address of the default gateway server used to communicate
with nodes on other subnets or networks.
Received pkts
Bad packets
Framing err.
Total number of packets received without error.
Total number of packets received with errors.
Total number of packets received that contained a CRC (cyclic
redundancy check) or framing (alignment) error.
Transm. pkts
Collisions
Total number of packets transmitted without error on the
network.
Total number of packets that were not transmitted due to
successive collisions.
Late collisions
Total number of packets that were not transmitted due to late
collisions (collisions after the 64th byte of a packet).
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Obtaining status and activity information
35
Revision page parameters (continued)
Parameter
Descriptions
Log Server Addr.
IP address of the host computer that receives syslog
messages from the HP JetDirect print server.
HP JetDirect Cfg.
Indicates how the digital sender has received its TCP/IP
configuration:
● DHCP
Automatically from a DHCP server.
● MANUAL
Manually from entries made at the control panel.
HP JetDirect
Timeout
Timeout value in seconds that an idle data connection is
allowed to remain open. Valid values are 0 to 3600. A value of
0 disables the timeout mechanism. The default is 90 seconds.
HP JetDirect ID
Boot Block Ver.
HP manufacturing identification code assigned to the network
interface card.
Version of the digital sender startup (boot) program. This
information is used only by HP manufacturing and HP
customer support.
Multi-Boot Ver.
Engine FW Ver.
Running Image #
Version of the digital sender multi-boot program. This
information is used only by HP manufacturing and HP
customer support.
Version of firmware used by the digital sender scanner engine.
This information is used only by HP manufacturing and HP
customer support.
The firmware image currently running. Either 1 or 2.
Tasks
The Tasks page lists the services running on the digital sender at that
moment. Each task is assigned a Status, Error Number (Errno), and
State (St). Tasks cannot be modified or deleted and are diagnostic
tools that may be referred to by HP Technical Support staff.
To display the Tasks page
1
2
At the control panel, press STATUS (ALT+F3).
Press TASKS (F2).
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36
Notification of e-mail delivery
A user can choose whether or not to receive a receipt for the delivery
of an e-mail. If the user chooses to receive a receipt, the user
receives a notification of e-mail delivery. If the administrator enables
AutoBCC in the E-mail configuration menu, the user will receive a
return copy of the message.
Notes about notifications:
●
E-mail notifications require that the recipients have an e-mail
address configured in their user profile.
Administrator tools
Items in the Tools menu are generally used for troubleshooting or
diagnostic reasons. This identical menu is found in each of the
configuration menus. If no administrator password has been
configured, any user has access to the Tools menu. Therefore, it is
recommended that an administrator password be created when the
digital sender is set up.
Shutting down and restarting
Use the shutdown procedure for the following reasons:
●
to prepare the digital sender to be physically turned off (for
example, when you need to replace a part or to close down for
holidays)
●
when instructed to do so by troubleshooting steps or HP
customer support
Notes about the procedure:
●
Shutdown locks the digital sender from use until you restart it.
The procedure does not turn the power off.
●
Jobs in process might be interrupted and lost.
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Administrator tools
37
To shut down
1
2
Make sure the digital sender is idle.
At the control panel, press SETUP (ALT+F4). Then press SETTINGS
(F2).
3
Select any of the configuration menus. If an administrator
password is required, the HP Digital Sender 8100C
Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
When the configuration menu appears, press TOOLS (F2).
Select Shutdown and press OK (F1).
Note
A shutdown key sequence exists that will shut down the digital sender
if it becomes unresponsive and therefore will not navigate to the
Shutdown option. The code is: SHIFT+ALT+
.
Resetting to factory defaults
Use this procedure for the following reasons:
●
●
when you want to completely reconfigure the digital sender and
all address books
when instructed to do so by troubleshooting steps or
HP customer support
Resetting the digital sender to factory defaults is a combination of
resetting address books and resetting network parameters. It does
the following:
●
●
●
erases the administrator password
locks the digital sender from use until the reset is complete
erases the configuration for TCP/IP, DNS/WINS, security, e-mail,
fax, and LDAP settings
●
erases the contents of all public and personal address books,
distribution lists, and phone books.
Notes about the procedure:
●
After you reset the digital sender to the factory defaults, neither
you nor any users can use the digital sender again until you have
reconfigured it, starting with the steps under “Configure e-mail
CAUTION
This action cannot be undone.
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38
To reset to factory defaults
1
2
Make sure the digital sender is idle.
At the control panel, press SETUP (ALT+F4). Then press SETTINGS
(F2).
3
Select any of the configuration menus. If an administrator
password is required, the HP Digital Sender 8100C
Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
When the configuration menu appears, press TOOLS (F2).
Select Factory defaults and press OK (F1).
Press OK (F1) to confirm that you want to reset to factory
defaults.
Checking the address book database
At any time, you can check the database of address books to correct
problems and inconsistencies in the information.
Perform the database check for the following reasons:
●
●
●
●
when the digital sender seems to be performing slowly for no
apparent reason
when the digital sender was inadvertently turned off during a
sensitive operation (such as saving configuration changes)
when you detect inconsistencies between address books and
distribution lists
when instructed to do so by troubleshooting steps or by
HP customer support
Notes about the procedure:
●
The procedure causes the digital sender to shut down and then
restart.
●
The procedure can take as long as 25 minutes, based on the
amount of information in address books.
Note
If the check fails, turn the digital sender off and back on, and then try
again. If the problem persists, the address book database is beyond
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Administrator tools
39
To check address books
1
2
3
Make sure the digital sender is idle.
At the control panel, press SETUP (ALT+F4).
Select any configuration menu. If an administrator password is
required, the HP Digital Sender 8100C Administrator’s
Password dialog box appears. Type the password and press OK
(F1).
4
5
6
When the configuration menu appears, press TOOLS (F2).
Select Check Address Books and press OK (F1).
Confirm that you want to perform the check. The digital sender
shuts down and then checks the address book database as it
restarts.
Clearing the data base
You may want to clear the address book data base if:
●
●
You are changing the digital sender’s user base (e.g. moving the
digital sender to a different department)
The address book has become corrupt and checking the address
CAUTION
Clearing the address book data base will erase all user profiles, e-mail
addresses, e-mail lists, fax numbers, and fax lists.
To clear the address book data base
1
2
At the control panel, press SETUP (ALT+F4).
Select any configuration menu. If an administrator password is
required, the HP Digital Sender 8100C Administrator’s
Password dialog box appears. Type the password and press OK
(F1).
3
4
5
When the configuration menu appears, press TOOLS (F2).
Select Clear data base.
The confirmation dialog box appears. Press OK to clear the data
base. Press CANCEL to exit.
6
The data base is cleared and the digital sender re-starts.
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40
B/W Contrast
If e-mail or i-fax documents sent by the digital sender appear too light
or too dark, the problem may be solved by adjusting the contrast. Use
this feature much the same way you would use a similar function on a
photocopier: decreasing the contrast lightens the scan of the image,
increasing the contrast darkens it.
To change the contrast for sending
1
At the control panel, press SETUP (ALT+F4). Then press SETTINGS
(F2).
2
Select any of the configuration menus. If an administrator
password is required, the HP Digital Sender 8100C
Administrator’s Password dialog box appears. Type the
password and press OK (F1).
3
4
5
When the configuration menu appears, press TOOLS (F2).
Select B/W Contrast and press OK (F1).
By default, the digital sender is set to Automatic. Press ENTER,
then use
and
to switch to Manual. Press ENTER.
6
7
Use or
to move to the contrast bar. Move the marker to the
left to lighten the contrast, move the marker to the right to darken
the contrast.
Press SAVE (F1).
Note
In general, the B/W Contrast setting should be kept on Automatic
unless a contrast adjustment is necessary to improve readability.
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Creating and maintaining user profiles
41
Creating and maintaining user profiles
This section contains information about user profiles that pertains to
the administrator. See the user guide for details on other uses.
The administrator determines who can create and modify user
profiles in these ways:
●
If Allow user self-registration in the General configuration menu
is on, users can create and modify their own profile. The
administrator can see and modify any user profile, including user
passwords.
●
●
If Allow user self-registration in the General configuration menu
is off, only the administrator can create and modify user profiles,
including user passwords.
The administrator can also enable or disable guest usage of the
digital sender (General configuration menu). If disabled, anyone
wishing to use the digital sender would be required to have a user
profile.
To create a user profile
1
At the control panel, press SETUP (ALT+F4). Then press USERS
(F1).
2
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
3
Type a name in the Users field and press ADD (F1).
Note
You may want to use a naming convention for all user names, such as
last name_first name or first name_last name.
4
5
6
Type the user’s e-mail address, password, and password
confirmation, pressing ENTER after each field.
Press OPTIONS (F2) and select YES (F1) or NO (F4) for each
option in the user profile.
Press OK (F1). The user profile can now be used to send e-mail,
send faxes, and print.
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42
To change a user profile
1
At the control panel, press SETUP (ALT+F4). Then press USERS
(F1).
2
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
3
4
5
6
Select a name in the list of users by using the arrow keys or type
the profile name in the Users field and press MODIFY (F3).
Modify the name, e-mail address, password, and password
confirmation, pressing ENTER after each field.
Press OPTIONS (F2) and select YES (F1) or NO (F4) for each
option in the user profile.
Press OK (F1).
To delete a user profile
1
At the control panel, press SETUP (ALT+F4). Then press USERS
(F1).
2
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
3
4
Highlight a name in the list of users or type the profile name in the
Users field and press DELETE (F3).
Press OK (F1) to delete the user profile. Press CANCEL (F4) to
return to the Users screen without deleting the profile.
CAUTION
Deleting a user profile also deletes that user’s address book.
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Working with address books
43
Working with address books
This section contains information about address books that pertains
to the administrator.
The administrator maintains these categories in the LISTS option of
the SETUP (ALT+F4) menu:
●
Public E-mail Lists
Contains predefined groups of e-mail addresses available to any
user. Only the administrator can change information in this
address book.
●
●
Public E-mail Addresses
Contains e-mail addresses available to any user. Only the
administrator can change information in this address book.
User’s E-mail Lists
Contains a registered user’s predefined groups of e-mail
addresses. The user can change information in this address book
through the LISTS option of the main menu.
●
●
●
User’s E-mail Addresses
Contains e-mail addresses available to the registered user. The
user can change information in this address book through the
LISTS option of the main menu.
Fax Lists
Contains predefined groups of fax numbers available to any
registered user. The user can change information in this address
book through the LISTS option of the main menu.
Fax Numbers
Contains fax numbers available to any registered user. The user
can change information in this address book through the LISTS
option of the main menu.
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44
Maintaining the Public Lists address book
Only the administrator can change information in the Public Lists
address book.
To add a list to the Public Lists address book
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Lists.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
7
8
9
Type the name for the distribution list.
Press ENTER.
Press OK (F1) to add the new list.
Type an address to add to the list and press ENTER.
Edit the information for the address and click SAVE (F1).
Repeat steps 7 and 8 for each address to add to the list.
To delete a list from the Public Lists address book
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Lists.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
Type a list name or choose the distribution list name from the list.
Press DELETE (F3).
Press OK (F1) to confirm.
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Working with address books
45
To add addresses to a distribution list
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Lists.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
7
8
Select the distribution list you want to edit.
Press OK to modify the list.
Type an address to add to the list and press ENTER.
Edit the information for the address and click SAVE (F1).
Repeat steps 6 and 7 for each address to add to the list.
To delete addresses from a distribution list
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Lists.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
6
7
8
Select the distribution list you want to edit.
Press OK (F1) to modify the list.
Select the addresses.
Press DELETE (F3).
Press OK (F1) to confirm the deletion.
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46
Maintaining the Public E-mail address book
Only the administrator can change information in the Public E-mail
address book.
To add an address to the Public E-mail address book
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Addresses.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK (F1).
4
5
Add an address by doing one of the following:
● Type a name for this entry in the Name field and press ADD
(F1).
● If the digital sender is set to work with an LDAP server, begin
typing the first letters of an entry and press SEARCH (F2). Use
the and keys to select an entry and press OK (F1).
Change the name and e-mail information for this entry as
necessary. Use TAB to move between fields.
6
7
8
Press SAVE (F1).
Repeat steps 4 through 6 for each address you want to add.
When finished, click SAVE (F1).
To delete an address from the Public E-mail address
book
1
2
3
Press SETUP (ALT+F4), then LISTS (F3).
Select Public E-mail Addresses.
If an administrator password is required, the HP Digital Sender
8100C Administrator’s Password dialog box appears. Type the
password and press OK.
4
Type a display name or choose the address from the list using
the arrow keys.
5
6
Press DELETE (F3).
Press OK (F1) to confirm.
CAUTION
Deleting an address from the public e-mail address book also deletes
that address from all public and personal distribution lists.
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Changing the contrast level of the LCD
47
Maintaining user lists and addresses
To add, modify, or delete the addresses and lists for a particular
registered user, follow the procedures in “Maintaining the Public
address book” on page 44 with the following provisions:
●
●
Select User’s E-mail Lists or User’s E-mail Addresses from LISTS.
Between steps 3 and 4, enter the user name.
Maintaining fax lists and numbers
Users and the administrator have access to fax lists and numbers. To
add, modify, or delete fax lists and numbers, follow the procedures in
the user guide with the following provisions:
●
Press SETUP (ALT+F4), then LISTS (F3) to access the fax lists and
fax numbers.
●
The digital sender will not ask for a user name.
Changing the contrast level of the LCD
Use this procedure to change the contrast of the display on the
control panel. You might want to do this, for example, to adjust for
lighting conditions in your office.
To change contrast level
You can change the contrast level at any time. The digital sender
does not need to be idle.
At the control panel, press the following while at the main menu or
during login:
SHIFT+ALT+
SHIFT+ALT+
(decreases)
(increases)
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48
Upgrading the digital sender firmware
If you register with the digital sender website (http://
www.digitalsender.hp.com), you will be notified by e-mail when a
firmware upgrade is available for the digital sender.
Notes about the procedure:
●
●
●
When you upgrade the digital sender firmware, you replace the
existing firmware image with one or more new files.
The digital sender is locked from use until the upgrade has
finished.
This procedure causes the digital sender to shut down and
restart.
●
●
The upgrade interrupts any job in progress.
If the digital sender detects a problem with the new firmware
version, it automatically reverts to the old version.
●
The upgrade takes from 1 to 5 minutes.
To upgrade the digital sender firmware
1
Download the firmware upgrade file from the digital sender
which shares the network with the digital sender.
2
Follow the instructions on the website for upgrading the firmware
image.
At the end of the procedure, you are notified of the upgrade’s success
or failure.
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Backing up and restoring the digital sender
49
Backing up and restoring the digital sender
The Backup and Restore utilities save and recover the configuration
of all personal and public address books, and the configuration of the
digital sender. These utilities are stored in the \Utility folder on the
product CD and must be installed on a computer on the same
network as the digital sender.
To install the Backup and Restore utilities
1
2
3
On the product CD, browse to the Utilities folder.
Review the Readme.txt file
Run Install.bat. The utilities are installed to C:\HP 8100C\Utility.
Note
Backup and Restore are command line programs which can be run
from a .bat or .cmd file.
Backing up the digital sender
Use this procedure:
●
●
●
After configuring the digital sender, creating users, and
configuring public and personal address books
Periodically to ensure recoverability of the digital sender to a
desired state
Before performing firmware upgrades
Backup saves the configuration of the digital sender to a .tgz file on
your hard drive.
To back up the digital sender
1
Make sure the computer you are using has the Backup and
Restore utilities installed.
2
At a command line, run Backup using the following syntax:
backup.exe/dir:Backup Directory/d:Digital Sender
/p:Administrator Password/l/tr
Note
Example: backup.exe /dir:c:\data /d:xxx.xxx.xxx.xxx /p:password /l /tr
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50
Restoring the digital sender
Use this procedure:
●
●
●
After initializing the address books
After performing a Restore to factory defaults
When instructed to do so by HP Customer Support
Note
This procedure will erase any changes made to the address books and
configurations since a backup image was created.
To restore the digital sender
1
Make sure the computer you are using has the Backup and
Restore utilities installed.
2
At a command line, run Restore using the following syntax:
restore.exe/f:Restore File/d:Digital Sender
/p:Administrator Password/l/tr
Note
Example: restore.exe /f:c:\data\data.tgz /d:xxx.xxx.xxx.xxx /
p:password /l /tr
Backup and Restore codes
Source
Description
/dir
/d
/p
/l
Directory must be in a volume supporting long file names.
Digital sender network name or IP address.
Digital sender administrator password.
Log results in log file (backup.log or restore.log).
Log low level activity in trace file (backup.trc or restore.trc).
Restore file, generated by previous backup.
/tr
/f
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Cleaning the digital sender
51
Cleaning the digital sender
Digital Sender glass
When to clean:
●
●
as necessary
when vertical streaks appear on electronic forms of sent
documents
To clean the glass
Clean the glass surface gently using a soft cloth. Do not press hard
on the glass surface (you could break the glass). You may dampen
the cloth with water, isopropyl alcohol, or window cleaner, if
necessary.
CAUTION
Do not use other cleaning fluids. They may damage the digital sender.
Never spray cleaning fluid directly on the digital sender glass.
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52
ADF
When to clean:
●
●
if paper documents in good condition begin to mis-feed
when vertical streaks appear on electronic forms of sent
documents
To clean the ADF
1
2
4
5
1
Raise the control panel access
hatch.
2
Wipe the rollers and separation pad
with a soft, clean, lint-free cloth. You
may dampen the cloth with isopropyl
alcohol, if necessary.
3
Close the access hatch. Be sure it
snaps down on both sides.
4
5
Raise the input tray.
Wipe the top of the ADF window (the
clear plastic window) and rollers with
a soft, clean, lint-free cloth. You may
dampen the cloth with water,
isopropyl alcohol, or window
cleaner, if necessary.
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Cleaning the digital sender
53
6
Check the flat gray bar above the
ADF window. The bar should have
no black or other markings. If
6
7
necessary, clean the flat gray bar.
7
8
Raise the output tray.
Wipe the bottom of the ADF window
(the clear plastic window) with a soft,
clean, lint-free cloth. You may
dampen the cloth with water,
isopropyl alcohol, or window
cleaner, if necessary.
9
To eliminate vertical streaks, clean
the flatbed glass, especially near the
top of the glass.
CAUTION
Do not use other cleaning fluids. They
may damage the ADF window. Never
spray cleaning fluid directly on the ADF.
8
9
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54
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Sources for information about problems
55
Troubleshooting
4
Sources for information about problems
Sources for information about problems
Source
Description
Control panel
messages
Messages on the control panel display when there are
of messages and recommended actions.
Job(s) state
This screen reveals the status of the last five jobs processed
Revision page
The Revision page that you can display at the control panel is
an important troubleshooting tool. Ability to display the page
indicates that the digital sender is operating correctly.
Information on the page reveals the status of your network and
the network interface card. The page is also your reference for
information about firmware versions and product numbers
(sometimes needed when you contact HP customer support).
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56
Troubleshooting the digital sender
General digital sender troubleshooting
Use the table in the user guide to solve common problems
encountered while using the digital sender. Contact HP customer
the problem.
Control panel messages
The following table lists the messages the control panel might display
which may require the administrator’s attention. The table also lists
the cause of the message, and recommended actions. See the user
guide for other control panel messages.
Note
The messages are listed in alphabetical order. Messages that report
normal status are not included.
Control panel messages
Message
Description
Actions
AB Error codes.
An internal problem in
accessing address books
has occurred.
● Turn the digital sender off and then back
on.
● Perform a database check (see
page 38).
● If the problem persists, note the error
codes and contact HP customer support.
The default “From” e-mail
address is not set. Cannot
send e-mail messages if
“From” field is not provided
either at control panel or in
registered user profile.
● Use the E-mail configuration menu to
configure the default FROM e-mail
address.
● If the problem persists, contact HP
customer support.
A default FROM e-mail
address is missing from the
configuration.
The DNS configuration is
There is a problem with the ● Using the Network configuration menu,
inconsistent. Please check. DNS (Domain Name System)
configuration.
make sure that you have correctly
configured a DNS server and default
domain.
● Try reentering the information in the
configuration menu.
● If the problem persists, contact
HP customer support.
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Troubleshooting the digital sender
57
Control panel messages (continued)
Message
Description
Actions
The e-mail configuration is
There is a problem with the ● Using the E-mail configuration menu,
inconsistent. Please check. e-mail configuration.
make sure that you have correctly
configured the e-mail server address and
e-mail default FROM address.
● Try reentering the information in the
Network configuration menu.
● Turn the digital sender off and then back
on.
● If the problem persists, contact
HP customer support.
The e-mail function isn’t
configured. Please contact
the administrator or refer to
the documentation.
e-mail configuration.
E-mail server not available. You selected the e-mail
Contact the administrator. function, but the e-mail
● Turn the digital sender off and then on
again.
server is turned off or cannot ● Make sure all cabling is securely
be reached.
connected.
● Make sure the e-mail server is running
and can be reached from the portion of
the network on which the digital sender is
installed.
● Make sure the network interface card is
communicating with the network. To do
this, verify that the TCP/IP status
parameter on the Revision page reads
READY, and then try to reach the digital
sender using a network command such
as ping.
Errors were found when
checking the address book. address book database
Initialize address book?
An internal check of the
● Reset address books by answering “Yes”
to the control panel question. Wait for the
reset to complete and then restore a
backup copy of the address book.
found significant problems.
The I-fax configuration is
There is a problem with the I- ● Using the I-fax configuration menu, make
inconsistent. Please check. fax configuration.
sure that you have correctly configured
the I-fax domain, fax account e-mail
address, fax prefix and/or fax postage.
● Try reentering the information in the
Network configuration menu.
● Turn the digital sender off and then back
on.
● If the problem persists, contact
HP customer support.
The i-fax function isn’t
configured. Please contact
the administrator or refer to
the documentation.
fax configuration.
Internal error. codes
Digital Sender halted.
Internal problem.
● See the internal error table starting on
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58
Control panel messages (continued)
Message
Description
Actions
Invalid credentials. Check
account name and
password.
The account name and
● Use the E-mail configuration menu at the
control panel to change the account name
and password.
password that have been
configured for authenticating
LDAP searches are invalid.
Invalid password. Press any The digital sender did not
● Press any key and then retype the
password. The password is case-
sensitive, so make sure you type the right
combination of uppercase and lowercase
letters.
key to retry.
recognize the password you
entered.
JetDirect not responding.
The firmware version of the ● Contact HP customer support.
Please check the card or the HP JetDirect print server
firmware version.
(interface card) installed in
the digital sender is not
compatible with the product.
The LDAP configuration is
There is a problem with the ● Using the E-mail configuration menu, make
inconsistent. Please check. LDAP configuration.
sure that you have correctly configured
the LDAP server.
● Try reentering the information in the E-mail
configuration menu.
● Turn the digital sender off and then back
on.
● If the problem persists, contact
HP customer support.
LDAP protocol error.
The LDAP search could not ● Turn the digital sender off and then back
complete because of a
problem with a network
connection or LDAP server.
on.
● Check that the other functions of the
digital sender are working.
● Make sure the LDAP server is functioning
properly.
● If the problem persists, contact
HP customer support.
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Troubleshooting the digital sender
59
Control panel messages (continued)
Message Description
Actions
The LDAP server is currently There is a problem with
● Try again later.
unreachable. Contact the
administrator.
either the LDAP server or the ● Check that all cabling is securely
network.
connected.
● Using the Network and E-mail configuration
menus, make sure you have correctly
configured all TCP/IP addresses, the
LDAP server name, and (optionally) the
LDAP port number.
● If you use symbolic names, make sure
you have correctly configured a DNS or
WINS server in the Network configuration
menu.
● Check that the network is working
correctly using a network command such
as ping.
● Check with the LDAP server administrator
to make sure the LDAP server is running.
● Check that the network is properly
configured.
● If the problem persists, contact
HP customer support.
Network error codes.
There is a problem with the ● Turn the digital sender off and then back
network interface card.
on.
● Check the TCP/IP status parameter on
the Revision page. If it displays READY,
try reaching the digital sender using a
network command such as ping. If it
displays ERROR, note the codes and
contact HP customer support.
No matches found.
There is no entry in the LDAP ● Check the accuracy of your search string
directory that matches your
search string and search
criteria.
and search criteria.
Object not found. Check your Either the search root or the ● Use the E-mail configuration menu at the
configuration.
name/password combination
for authenticating searches in
the LDAP server is incorrect.
control panel to correct the search root or
name/password combination.
Partial results. Check your
configuration.
The search root for searches ● Use the E-mail configuration menu at the
in the LDAP server is
control panel to correct the search root.
incorrect.
Passwords do not match.
Press any key to retry.
During the procedure to
change password, the
confirming password that
was entered did not match
the first password.
● Try again.
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60
Control panel messages (continued)
Message
Description
Actions
Search error.
An unexpected problem
● Try the search again.
occurred in the LDAP search ● Turn the digital sender off and then back
(for example, memory on.
shortage, or problem with the ● If the problem persists, contact
network link or LDAP server).
HP customer support.
Sorry, you have typed an
incorrect password. Please recognize the password you
retype your password.
The digital sender did not
● Press any key to clear the message, and
then retype the password. Passwords are
case-sensitive, so make sure you enter
the correct combination of lowercase and
uppercase letters.
typed.
● Check the user profile for the password.
This operation can require
several minutes. Do you
really want to proceed?
You are being asked to
confirm that you want to
check the address book
database.
● Press OK to continue with the database
check or press CANCEL to cancel. If you
continue, the digital sender shuts down
and restarts.
This user is not registered.
Please add them.
The user needs a user
profile.
This will clear the
You are being asked to
confirm that you want to reset
the digital sender to the
factory defaults.
● Press OK to continue with the reset or
configuration and all the
destinations. Do you really
want to proceed?
press CANCEL to cancel.
This will clear your changes. You are being asked to
● Press OK to discard your changes; this
takes you out of the configuration menu.
Press CANCEL to return to the
Do you really want to
proceed?
confirm that you want to
discard all changes that you
have made in the
configuration menu, where you can use
SAVE to save the changes before exiting.
configuration menu.
The user name you typed
was not found. Contact the
administrator.
The digital sender did not
recognize the user name you
entered.
● Make sure the name is correct and try
again.
The WINS configuration is
There is a problem with the ● Try reentering the information in the
inconsistent. Please check. WINS (Windows Internet
Network configuration menu.
● If the problem persists, contact
HP customer support.
Naming Service)
configuration.
You do not have sufficient
access rights.
The account name used to
authenticate searches with
LDAP server has insufficient
rights to access the
● Use the E-mail configuration menu at the
control panel to change the account name
and password.
information.
You need to become a
registered user to use this
digital sender. Please contact disabled.
Allow user self-registration in the
General configuration menu is
● The administrator must add the user. See
your admin.
● Enable Allow user self-registration.
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Troubleshooting the digital sender
Internal error message descriptions and actions
61
Code
Description
Actions
NOTE
Every internal error message has a code associated with it. Use the code to locate the
description and action.
5,xxxxx
Internal software or hardware
problem.
● Turn the digital sender off and then back on.
● Verify control panel access hatch is snapped into
place.
● Verify all cables are seated securely.
● If the problem persists, note the code and contact
HP customer support.
7,xxxxx
10,0
Internal failure.
● Turn the digital sender off and then back on.
● Reconfigure all network parameters.
● If the problem persists, note the code and contact
HP customer support.
Failure initializing address books. ● Turn the digital sender off and then back on.
● Clear the address book.
● Reset the digital sender to factory defaults (see
NOTE: This also erases the administrator password,
all TCP/IP configuration, and all public and personal
address books.
● If the problem persists, note the code and contact
HP customer support.
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62
Troubleshooting network problems
Network interface card troubleshooting
Several parameters on the Revision page provide helpful information
about the print server. In particular, the TCP/IP status parameter
indicates whether the print server is actively connected to the network
or whether an error condition exists.
and for steps on how to access the Revision page.
If the digital sender fails to connect to the network, verify the following
information is correctly entered in the Network configuration menu.
●
●
●
IP address
IP subnet mask
IP gateway
troubleshooting guides.
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Hewlett-Packard limited warranty statement
63
Warranty and support
information
5
Hewlett-Packard limited warranty
statement
HP PRODUCT
HP Digital Sender 8100C
DURATION OF WARRANTY
One year
1
2
3
HP warrants HP hardware, accessories, and supplies against
defects in materials and workmanship for the period specified
above. If HP receives notice of such defects during the warranty
period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement parts may be either
new or like-new.
HP warrants that HP software will not fail to execute its
programming instructions, for the period specified above, due to
defects in material and workmanship when properly installed and
used. If HP receives notice of such defects during the warranty
period, HP will replace software media which does not execute its
programming instructions due to such defects.
HP does not warrant that the operation of HP products will be
uninterrupted or error free. If HP is unable, within a reasonable
time, to repair or replace any product to a condition as warranted,
customer will be entitled to a refund of the purchase price upon
prompt return of the product.
4
5
HP products may contain remanufactured parts equivalent to new
in performance or may have been subject to incidental use.
The warranty period begins on the date of the delivery or on the
date of installation if installed by HP. If customer schedules or
delays HP installation more than 30 days after delivery, warranty
begins on the 31st day from delivery.
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64
6
Warranty does not apply to defects resulting from improper or
inadequate maintenance or calibration, software, interfacing,
parts or supplies not supplied by HP, unauthorized modification
or misuse, operation outside of the published environmental
specifications for the product, or improper site preparation or
maintenance.
Note
Operation of the digital sender beyond the limit of its nominal duty cycle
(scanning greater than the equivalent of 3300 pages per month) shall
be deemed digital sender abuse and all repairs thereafter are to be
billed on a time-and-materials basis.
7
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE
WARRANTIES ARE EXCLUSIVE AND NO OTHER
WARRANTY, WHETHER WRITTEN OR ORAL, IS EXPRESSED
OR IMPLIED AND HP SPECIFICALLY DISCLAIMS THE
IMPLIED WARRANTIES OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.
8
9
HP will be liable for damage to tangible property per incident up
to the greater of $300,000 or the actual amount paid for the
product that is the subject of the claim, and for damages for
bodily injury or death, to the extent that all such damages are
determined by a court of competent jurisdiction to have been
directly caused by a defective HP product.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES
IN THIS WARRANTY STATEMENT ARE THE CUSTOMER’S
SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP BE LIABLE FOR LOSS OF
DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT,
OR OTHERWISE.
10 FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND; THE WARRANTY TERMS CONTAINED IN THIS
STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY
AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO
YOU.
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Hewlett-Packard Year 2000 warranty
65
Hewlett-Packard Year 2000 warranty
Subject to all of the terms and limitations of the HP Limited Warranty
Statement provided with this HP Product, HP warrants that this HP
product will be able to accurately process date data (including, but not
limited to, calculating, comparing, and sequencing) from, into, and
between the 20th and 21st centuries, and the year 1999 and 2000,
including leap year calculations, when used in accordance with the
Product documentation provided by HP (including any instructions for
installing patches or upgrades), provided that all other products (e.g.,
hardware, software, firmware) used in combination with such HP
product(s) properly exchange date data. The duration of the Year
2000 warranty extends through January 31, 2001.
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66
Replacement parts and accessories
You can obtain replacement parts for your HP Digital Sender 8100C
by contacting your sales representative or your Hewlett-Packard
dealer.
Replacement parts and accessories
Item
Part or
product number
Documentation CD-ROM (full set)
Welcome Poster
C7707-60009
C7707-90004
C7707-90015
C5195-16511
C4557-40118
C7707-40005
Welcome Poster (Eastern Europe)
ADF window
Bumper foot
Control panel clip
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HP customer support options worldwide
67
HP customer support options worldwide
You can call HP for support using the table below. For all other
support information, such as obtaining printer drivers or help using an
Customer Support and Product Repair Assistance for the U.S. and Canada
(See the administrator guide for additional product repair information.)
Call (1) (208) 323-2551 in the U.S. Monday through Friday from 6 am to 6 pm (Mountain Time) free of
charge for 90 days. The 90-day period begins with the first support call, and it must be within the one-year
hardware warranty period. However, your standard long-distance phone charges still apply. Have your
product nearby and your serial number ready when calling.
After your free telephone-support period has expired, fee-based telephone assistance is available to
answer your product questions. Call (1) (900) 555-1500 ($2.50* per minute, U.S. only) or call
1-800-999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 6 am
to 6 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject
to change.
European Customer Support Center Language
and In-Country Options Available
Open Monday through Friday 8:30–18:00 CET (unless otherwise noted)
HP provides a free telephone support service for 90 days, beginning with the first support call, but it must
be within the one-year warranty period. By calling a telephone number listed below, you will be connected
to a responsive team waiting to help you. If you require support after your 90-day free phone support has
expired, you can receive support for a fee through the same telephone number. The fee is charged on a
per-incident basis. When calling HP, have the following information ready: product name and serial
number, date of purchase, and description of the problem.
English
Czech
Ireland: +353 (0)1 662 5525
U.K.: +44 (171) 512-5202
International: +44 (0)171 512 52 02 Hungarian
+42 (0)2 6130 7310
Italian
(08:00-18:00 Monday-Thursday; Norwegian
Hebrew
+972 (0)9 9524848 (09:00-18:00
CET Sunday-Thursday)
+36 (0)1 382 1111
Italy: +39 02 264 10350
+47 22 11 6299
08:00-16:30 Friday)
(45) 3929-4099
Belgium: +32 (0)2 626 8806
Netherlands: +31 (0)20 606 8751
+358 (0)203 47 288
Belgium:+32 (0)2 626 8807
France: +33 (0)1 43 62 34 34
Germany: +49 (0)180 52 58 143
(24PF/min)
Austria: +43 (0)7114 201080
+30 (0)1 689 64 11
Polish
Portuguese
+351 (0)1 3176333
Portugal: +7 095 797 3520
(09:00-18:00 CET)
Danish
Dutch
Russian
+27 86 000 1030
Finnish
French
(08:00-17:00 CET)
Spanish
Swedish
Switzerland
Turkey
Spain: +46 (0)8 619 2170
+41 (0)848 80 11 11
+90 212 224 59 25
German
Greek
+44 (0)171 512 52 02
(09:00-17:00 CET)
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68
All other countries worldwide: Use the telephone number below for your country to
obtain support during the warranty period.
Argentina
Australia
Brazil
Canada
China
Chile
Hong Kong
India
(541) 778 8380
+61 3 8877-8000
(011) 829 6612
Japan
Malaysia
Mexico
+81 3 3335-8333
+60 (3) 295 2566
01 800 472 6684
(41) (22) 780-7111
+64 (9) 356 6640
+63 (2) 867 3551
+65 272 5300
+34 902 321 123
+886 (2) 2717 0055
+66 (2) 661 4000
800 47 888
(1) (905) 206-4663
+86 (0)10 6564 5959
800 360 999
+85 (2) 2802 4098
+91 11 682-6035
+91 11 682-6069
+62 (21) 350 3408
+82 (2) 3270 0700
080 999-0700
Middle East/Africa
New Zealand
Philippines
Singapore
South Africa
Taiwan
Thailand
Venezuela
Viet Nam
Indonesia
Korea ( Seoul)
Korea (outside Seoul)
+84 (0) 8 823 4530
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HP support
69
HP support
Online services: for 24-hour World Wide Web URL - Firmware upgrades, printer drivers,
access to information over your
modem, we suggest these
services:
updated HP printer software, plus product and support information
may be obtained from the following URLs:
for HP Digital Sender 8100C http://www.digitalsender.hp.com
in the U.S.
in Europe
Printer drivers may be obtained from the following sites:
in Japan
in Korea
in Taiwan
or the local driver website http://www.dds.com.tw
America Online- America Online/Bertelsmann is available in the
U.S., France, Germany, and U.K. - Printer drivers, updated HP
printer software, and support documentation to help answer your
questions about HP products are available. Use Keyword HP to start
your tour or call 1-800-827-6364 preferred customer # 1118 to
subscribe. In Europe, call the appropriate number below:
Austria
022 58 58 485
France
+353 1 704 90 00
0180 531 31 64 (24PF/min)
0848 80 10 11
Germany
Switzerland
United Kingdom
0800 279 1234
Obtaining software
utilities and electronic
Information:
Call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP direct ordering for
accessories or supplies:
This support tool offers a comprehensive online information system
designed to provide technical and product information on HP
products. To subscribe to this quarterly service call 1-800-457-1762
in the U.S. or Canada;
HP Support Assistant
CD-ROM:
+31 555 384279 in Europe (0800 960 274 in the U.K.);
(65) 740-4477 in the Asia/Pacific region; and 1-801-431-1587 in Latin
America.
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or
1-800-387-3867 (Canada).
HP Service Information:
HP Service Agreements:
Locating HP Resellers
Call 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522.
Hewlett-Packard appliances, peripherals, personal computers,
supplies, and accessories are available at HP authorized resellers
worldwide. To find the one nearest to you, contact:
United States:
Canada:
1-877-DSENDER (373-6337)
1-800-387-3867
Europe:
http://www.hp.com and select Assistance and
Other Countries
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70
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Equipment specifications
71
Specifications
A
Equipment specifications
Feature
Description
● Flatbed and sheetfed
Product type
● Charged-coupled device
● Cold Cathode Fluorescent Lamp (CCFL)
● Ethernet 10BaseT
Scanning element
Light source
Interface
● 600 dpi (dots per inch)
Optical resolution
Maximum scanning speed
● B/W sending quality: 4 pages per minute
● Color sending quality: 3 pages per minute
● Photo sending quality: 3.5 pages per minute
● Black-and-white documents
● Color documents
● Color and black-and-white documents
● High-resolution color and black-and-white
photographs (print only)
Image processing
Compression
● Software: HP Smart Compression Imaging
Technology utilizing CCIP, G4, and optimized
JPEG compression
● 100 to 240 Vac, 50 to 60 Hz
AC line voltage
● 30 W idle
● 38 W operating
Power consumption
● 56 dB when operating the flatbed
● 68 dB when operating the ADF
Noise pressure levels
● 10.9 kg (24.0 lb)
Weight
● 3,300 pages per month
Duty cycle
● 240-by-64 pixels graphic LCD
● Blue dots on silver-gray background
Control panel display
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72
Feature
Description
● 40-key alphabetic keypad
● 12-key numeric keypad
Keypad
● Help key
● Simplex/duplex key for single-sided or double-
sided scanning
● Green “go” button and red “stop” button
● 4 context-sensitive function keys
● Full-color and grayscale ADF (automatic
document feeder) and flatbed scans
● Image calibration
Scan engine
● Color and tonal adjustment
● Data scaling and enhancement
● 25-page capacity
Automatic document feeder
(ADF)
● High feeding accuracy and reliability
● Variety of paper sizes and weights
● Correct order output
● Automatic start and stop at any speed
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Environmental ranges
73
Environmental ranges
Temperature
Operating
Storage
10 to 35° C (50 to 95° F)
-40 to 60° C (-40 to 140° F)
Humidity
Operating
Storage
10 to 80% noncondensing (10 to 35° C)
0 to 90%
CAUTION
The operating environment should be stable, with no abrupt changes
in temperature or humidity, or your digital sender might be damaged.
If you move the digital sender from a cold to a warm environment, wait
about two hours before using it.
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74
Supported capabilities
Operating capabilities
Description
Maximum
Multiple selections at control panel (combination of
128
each individual e-mail address and each
distribution list)
Destinations for an e-mail message (combination
of all individual e-mail addresses and all addresses
in selected distribution lists)
1,024
Destinations for a fax transmission
Characters in a telephone number
1,024
80
Memory capabilities
Description
Maximum
4,096
200,000
2,048
512
Users
Public e-mail addresses
Fax numbers
Size of public e-mail distribution lists
Number of public e-mail distribution lists
Size of fax distribution list
Number of fax distribution lists
Public HP JetSend-enabled printers
Size of personal e-mail address book
Number of personal distribution lists
Length of user’s name
512
512
512
64
256
100
31
Length of display name
31
Length of user’s password
Length of distribution list name
Length of fax number
15
31
79
Length of e-mail address
255
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Declarations of Conformity
75
Declarations of Conformity
EU Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name: Hewlett-Packard Company
Manufacturer’s Address: Greeley Hardcopy Division
700 71st Avenue
Greeley, Colorado 80634
USA
Declares that the product
Product Name:
Model Numbers:
Product Options:
HP Digital Sender 8100C
C7707 (may contain suffix)
C7707
Conforms to the following specifications:
SAFETY
EMC
IEC 950:1991+A1:1992+A2:1993+A3:1995+A4:1996
EN 60950:1992 +A1:1992+A2:1993+A3:1995+A4:1997+A11:1997
EN 60825-1:1994 Class 1
CISPR 22:1993+A1+A2, Class B/ EN 55022:1994+A1+A2, Class B
IEC 1000-3-2:1995 / EN 61000-3-2:1995
IEC 1000-3-3:1994 / EN 61000-3-3:1995
EN 50082-1:1992
IEC 801-2:1991 / prEN 55024-2:1992
IEC 801-3:1984 / prEN 55024-3:1991
IEC 801-4:1988 / prEN 55024-4:1992
± 4 KV CD; ± 8 KV AD
3 V/m
± 1.0 KV power lines
Supplementary information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and
the EMC Directive 89/336/EEC and carries the CE-marking accordingly.
LEDs in this product are Class 1 in accordance to EN60825-1.
Greeley, Colorado, USA, December 1999
__________________________________
Jodi Schilling - Quality Manager
European Contact: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department
ZQ/Standards Europe, Herrenberger Straße 130, D-71034 Böblingen (Fax: +49-7031-14-3143)
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76
FCC Declaration of Conformity
Manufacturer’s Name: Hewlett-Packard Company
Manufacturer’s Address: Greeley Hardcopy Division
700 71st Avenue
Greeley, Colorado 80634
USA
Contact Person:
Telephone:
GHC Regulatory Manager
970-350-5600
Product Name:
Model Numbers:
Product Options:
HP Digital Sender 8100C
C7707 (may contain suffix)
C7707
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) This device must accept any interference received, including
interference that may cause undesired operation. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and
can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
●
●
●
●
Reorient or relocate the receiving antenna.
Increase separation between equipment and receiver.
Connect equipment into an outlet on a circuit different from that to which the receiver is located.
Consult your dealer or an experienced radio/TV technician.
Any changes or modifications to the digital sender that are not expressly approved by Hewlett-Packard
could void the user’s authority to operate this equipment. Only use the cables, connectors, power cords
and accessories supplied with this equipment or expressly approved by Hewlett-Packard.
Test report on file:
Date:
C7707-1
December, 1999
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78
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79
Index
Symbols
ADF (automatic document feeder)
cable 14
cleaning 52
illustration 13
specifications 72
adjusting
Numbers
administrator
A
activities 25
accessories and supplies
ordering 66
description 11
tools 36
agreements,service 69
assigning IP address
manually 27
(automatic document feeder)
warranty 63
adding
address books
checking 38
descriptions 43
B
backing up
errors 57
codes 50
maintaining 44
addresses
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80
Index
C
control panel
changing
contrast 40
cleaning
illustration 12
messages 56
ADF 52
specifications 71
device 51
convenience copying
codes
description 10
copying,convenience 10
color,sending 8
components
D
hardware 12
software 24
database of address books
checking 38
configuration
clearing 39
errors 57
checklist 17
date
minimum 16
configuring
firmware 34
decreasing,contrast 40
defaults
defects
e-mail 16
I-fax 16
connectors
illustration 14
product 63
software 64
deleting
description,security 11
destinations
fax 10
contrast
changing 40
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Index
81
distribution lists
maintaining 44
DNS (Domain Name System)
support 9
F
fax,dependencies 6
features,compression 71
file formats
I-fax 29
E
firmware
e-mail
configuration 16
dependencies 6
version 34
e-mail addresses
e-mail service
G
glass
scanner 13
H
hardware
components 12
description 9
equipment
components 12
specifications 71
specifications 71
warranty 63
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82
Index
HP JetDirect printer servers
ID 35
timeout 35
J
jobs
troubleshooting 62
K
keypad,specifications 72
L
I
I-fax
configuring 16
dependencies 6
LDAP (Lightweight Directory Access Protocol)
support 10
support 5
image,compression 71
inconsistent
levers
document 12
locking 14
increasing,contrast 40
installation,testing 24
M
IP address
maintaining
device 51
manuals
media. See index entry for specific type of media
memory,capabilities 74
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Index
83
messages
P
minimum
configuration 16
modes,sending 8
pages
Revision 55
paper
specifications 7
N
parameters
network
collisions 34
packets 34
passwords
noise
levels 71
description 11
incorrect 60
invalid 58
performance
O
Personal E-Mail address books
description 43
operating
temperature 73
power,consumption 71
printers
drivers 69
printing,dependencies 6
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84
Index
protocols
S
supported 6
scanner
specifications 72
Public E-Mail address book
description 43
scanner glass
cleaning 51
illustration 13
scanning
maintaining 46
speed 71
security
description 11
public lists
maintaining 44
Public Printers address book,maximum number of
printers 74
Q
quality
servers
log 35
service and support
settings
sizes
sockets
R
Reader,website 9
registered users
deleting 42
description 11
resolution,optical 71
connectors 14
restoring
codes 50
software
Revision page
displaying 33
components 24
compression 71
utilities 69
warranty 63
specifications
environmental 73
equipment 71
keypad 72
speed,scanning 71
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Index
85
status
device 32
job 32
storage
temperature 73
subnet mask
parameter 34
supplies and accessories
ordering 66
warranty 63
tools 55
support and service
supported
U
user’s e-mail addresses
description 43
users
switches,power 14
T
TCP/IP
configuration 35
types 11
telephone numbers, maximum number of characters
V
versions
temperature
operating 73
firmware 34
storage 73
product 34
testing,installation 24
timeout
tools
W
warranty
troubleshooting 50, 55
trays
troubleshooting
hardware 63
software 63
websites
weight
paper 7
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