®
Expanding Possibilities
USER GUIDE
Copy,
Store, Send
documents…
Anywhere
Download from Www.Somanuals.com. All Manuals Search And Download.
A Family of
Notebook PCs
to meet every business need
No matter what you're looking for in a notebook PC for your
business—whether it's full features at a value price, or top-of-the-
line power and multimedia performance—the HP OmniBook
family of notebook PCs has the solution to meet your needs.
Combined with HP CapShare e-copier, OmniBook notebook PCs
provide a quick and easy way to capture paper documents and
e-mail or fax them while you’re on the go. HP OmniBook
notebook PCs are fully compatible with HP CapShare e-copier
and designed to work seamlessly with it. Simply copy your
documents into the e-copier, then transfer them to your
OmniBook notebook PC through the infrared port. It’s that easy!
For more information about the HP OmniBook family of notebook
PCs, visit our Web site at www.hp.com/omnibook.
Download from Www.Somanuals.com. All Manuals Search And Download.
HP CapShare 920
Portable E-Copier
an Information Appliance
User Guide
© Copyright Hewlett-Packard Company 1999. All rights reserved. Reproduction, adaptation, or translation without prior written
permission is prohibited, except as allowed under the copyright laws.
NOTE: Certain governmental laws and regulations, such as copyright laws, may protect material copied by this product. The
user is solely responsible for complying with all such laws and regulations. If you are uncertain about your rights, contact your
legal advisor.
Part number: C6301-99900
First Edition
Download from Www.Somanuals.com. All Manuals Search And Download.
1 Getting Started
Up and running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Finding additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Latest HP CapShare upgrades and information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 Charging and Installing the Batteries
To charge the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
To install the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Special considerations for international travelers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Battery care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Copying a Page
Capture basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Your first capture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Preferred capture path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Capture tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Capture sleeve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
What can I capture?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Verify a captured page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Change the appliance capture mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
4 Getting to Know your HP CapShare Appliance
Appliance buttons and functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Use the appliance display menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Save a copied page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
View a copied page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Attach/Detach (group) captured pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Trim edges of page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Memory usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Cleaning the HP CapShare appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
5 Preparing to Send to a Computer
Install the HP CapShare PC utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Choosing a file format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Access the HP CapShare PC utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Determine Infrared (IR) and serial port connectivity status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Uninstall the HP CapShare PC utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
6 Sending and Sharing Pages
Send to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Send to a printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Send to a device other than a computer or printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Share a page, a group, or all pages stored in memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Work on a Windows CE handheld PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Work on a Psion Series 5 handheld computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Work on a Nokia Communicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
7 Technical Support and Warranty
Warranty, Technical Support, and Repair. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering questions about your HP CapShare appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2
Download from Www.Somanuals.com. All Manuals Search And Download.
Getting Started
1
Congratulations on your new HP CapShare 920 portable e-copier purchase.
Up and running
After opening the box, check what’s in the box, then refer to the Quick Start card for the
fastest way to get up and running with your HP CapShare portable e-copier.
What ships in the box
The following items should be found in the HP CapShare 920 portable e-copier box:
●
●
●
●
●
●
●
●
●
HP CapShare appliance
Four uncharged NiMH batteries
Battery charger
Quick Start card
Serial cable
Soft cloth drawstring carrying pouch
Capture sleeve
HP CapShare CD
User Guide
What to do if parts are missing
If you are missing anything that should have been in the box:
●
Visit the HP CapShare appliance support website at the following address for
-or-
●
●
Contact a local, authorized HP dealer.
-or-
See HP Customer Care Telephone Support in this user guide (page 34) for customer
care telephone numbers.
1 Getting Started
3
Download from Www.Somanuals.com. All Manuals Search And Download.
Finding additional information
By following the instruction on the Quick Start card, you will be able to copy pages with
the HP CapShare portable e-copier. You can then share pages by sending them through a
serial or infrared (IR) connection to the following devices:
•
•
•
your computer
a printer
a handheld device
This user guide is a companion to the Quick Start card and the How do I... tab of the HP
CapShare PC utility. The Executive Summary, located on the HP CapShare CD also
provides additional help to get you started.
If you have questions that are not addressed in this guide, the How do I... tab of the HP
CapShare PC utility found on the HP CapShare CD contains all of the information about
the HP CapShare portable e-copier that was available at the time of publication.
Latest HP CapShare upgrades and information
Because the HP CapShare portable e-copier is one of the first portable capture and share
appliances, new information about the appliance will become available as other HP
CapShare appliance users report their successes.
On the HP CapShare appliance website, you can do the following:
•
•
Find the latest in troubleshooting information.
Contact HP support services concerning any questions you have about your
appliance.
•
•
Learn about appliance and software upgrades.
Refer to a list of supported devices.
4
1 Getting Started
Download from Www.Somanuals.com. All Manuals Search And Download.
Charging and Installing
the Batteries
2
The HP CapShare appliance requires two charged batteries in order to operate. Two fully
charged batteries run the HP CapShare appliance for at least 50 copies.
Batteries should be paired when used for the first time, and the same two batteries should
be used in the HP CapShare appliance and charged together. If you interchange batteries
between pairs, you shorten the life and could ruin the batteries, which may result in poor
operation of the appliance.
To charge the batteries
1
Place the batteries in the battery charger. If you are charging only two batteries, they
must be placed in the same charging circuit. See the diagram inside the charger for
more information.
2
3
Plug the charger into a wall outlet. If the LED on the charger does not light, make
sure the batteries are properly installed in the charger and the outlet is active.
Allow four batteries to charge for approximately 14 hours. You can also quick-charge
two batteries for two hours.
For optimal results, allow the batteries to charge to full capacity (10 to 14 hours).
When the batteries are fully charged, unplug the charger.
Note
Note
4
Charge only fully discharged batteries. The HP CapShare appliance display indicates
when batteries are low and need to be recharged.
To install the batteries
1
Remove the battery compartment lid from the top of the HP CapShare appliance by
squeezing gently on the back of the lid and lifting it upward.
2
Insert the batteries into the appliance as indicated on the diagram inside the battery
compartment.
2 Charging and Installing the Batteries
5
Download from Www.Somanuals.com. All Manuals Search And Download.
Special considerations for international travelers
If you are traveling internationally, you may not be able to recharge batteries using the
charger that came with your HP CapShare appliance, because of differences in electrical
outlets.
Battery chargers for international use are available in most airports. Please see the battery
charger for details about power requirements.
Battery care
Storing batteries
After the batteries have been removed from the HP CapShare appliance or battery charger,
store the batteries in a dry place and within the recommended storage temperature range
from 50° F (10° C) to 86° F (30° C).
The batteries should not be stored in the battery charger.
CAUTION
When to purchase new batteries
You should purchase new batteries for your HP CapShare appliance when the batteries are
useful for only a short time after recharging. NiMH batteries are good for up to 500 full
recharge cycles.
Other battery types
Although NiMH batteries are recommended for extended operation time, two AA high-
capacity Alkaline, NiCd, or NiMH batteries can also be used. You can also purchase a quick
charger for NiMH batteries.
The charger shipped with the HP CapShare appliance can be used to recharge only NiMH
CAUTION
batteries. “High capacity” NiMH and NiCd batteries require their own chargers, purchased
where the batteries are sold.
For additional information about batteries, refer to the How do I... tab of the HP CapShare
PC utility.
6
2 Charging and Installing the Batteries
Download from Www.Somanuals.com. All Manuals Search And Download.
Copying a Page
3
Using the HP CapShare portable e-copier, you can capture the information you need,
when you need it, by simply copying business cards, newspaper stories, magazine articles,
flip charts and more.
Capture basics
Holding the HP CapShare appliance
For best results, hold the HP CapShare appliance with the
display facing you, your thumb on the display, and your
fingers on the Capture
button on the back.
Because the display is made of strong, scratch-resistant
material, you can place your thumb directly on the display.
Although you can copy pages while holding the HP CapShare appliance in a variety of
ways, this method is best for consistently successful page captures.
Capture button
After placing the HP CapShare appliance on the page you want to capture, press and
release the Capture button on the back of the appliance to begin copying. The capture
indicator light to the left of the display is on when a capture is in progress.
Lift the appliance off the page to end the capture process.
The display is blank while capturing is in progress.
Note
Placement of the HP CapShare appliance
When looking at the front of the appliance, the capture area begins approximately 0.5
inches (1.2 cm) in from the left and 0.3 inches (0.8 cm) in from the right side of the HP
CapShare appliance capture base. Make sure that the information you want to capture is at
least 0.5 inches (1.2 cm) in from the side of the appliance.
For most pages, place the HP CapShare appliance parallel to the edge of the paper.
3 Copying a Page
7
Download from Www.Somanuals.com. All Manuals Search And Download.
Your first capture
Using the HP CapShare appliance is quick and simple.
Use the Quick Start card to copy your first page.
Note
1
2
Make sure that the page you want to capture is free of paper clips, staples, folds,
wrinkles, or any other obstacles that may cause the HP CapShare appliance to tilt.
Turn the HP CapShare appliance on by pressing the Power button
side of the HP CapShare appliance.
on the right
3
4
Place the HP CapShare appliance on the upper-left corner of the page.
Press and release the Capture button and move the HP
CapShare appliance down the left side of the page, to the right,
then up the right-hand side of the page (U-shaped path).
Keep the entire base of the appliance flat on the page
Note
at all times, and be sure to overlap the down and up paths by at least 0.5 inches (1.2 cm).
5
Lift the appliance off the page to stop the capture. You can also press and hold the
Capture button for the duration of the capture.
The copied page is saved and a thumbnail view of the copied page now shows on the
HP CapShare appliance display. The new thumbnail appears after the last previously
captured page.
See Preferred capture path (page 9) for other paths that you can use.
8
3 Copying a Page
Download from Www.Somanuals.com. All Manuals Search And Download.
Preferred capture path
For Normal or Graphics mode
For best results using Normal or Graphics mode, use a U-shaped path
when capturing pages.
Be sure to keep the HP CapShare appliance in constant contact with
the page you are capturing. Lift the appliance from the page to end the
capture.
For Flip Chart mode
For the best results when capturing flip charts, use a side to side
motion, copying only the portions of the page that contain
information.
Pages copied in this mode are reduced to 25% of their original size.
Therefore, letter-size pages copied in this mode are too small to read.
Other capture paths
You can also use other capture paths, as long as the total capture area does not exceed 119
square inches (767.55 square cm) when in Normal or Graphics mode or 13 square feet (1.2
square meters) when in Flip Chart mode. You may need to rotate the page on the
appliance screen after capturing when using alternative capture paths.
3 Copying a Page
9
Download from Www.Somanuals.com. All Manuals Search And Download.
Capture tips
Do not turn the HP CapShare appliance
The HP CapShare appliance can be turned only up to 45 degrees while capturing a page.
To copy a page successfully, use the preferred U-shaped path and keep the display facing
the same direction for the entire capture.
How to prevent skewed pages
The appliance will automatically attempt to straighten crooked (skewed) images. Any page
skewed too much will be left unchanged. To avoid unwanted skew, make sure that the HP
CapShare appliance is placed on the page with the base parallel to the top of the page,
and slide the appliance toward you following the straight edge of the page.
If the display shows a skewed thumbnail, copy the page again with the appliance placed
parallel to the edge of the page.
Note
Capture sleeve
For
•
•
•
•
Small documents that are hard to hold
High-gloss documents
Documents that are too dark
Wrinkled documents
To capture with the sleeve
1
2
Place document in the capture sleeve with image side facing the transparent sheet.
Place on a smooth flat surface, and capture through the transparent surface.
An overhead projector slide or a photocopy of the original may work as well.
10
3 Copying a Page
Download from Www.Somanuals.com. All Manuals Search And Download.
What can I capture?
You can capture most documents with the HP CapShare appliance.
●
In Normal or Graphics mode, the appliance can copy as little as 0.25 inches (.6 cm) of
a document, which is even smaller than a business card, to as much as 119 square
inches (767.55 square cm), which is the equivalent of a legal-size sheet of paper or a
25 inch (63.5 cm) long newspaper column.
●
In Flip Chart mode, the appliance can copy an entire flip chart page. Just make sure
the page you copy is flat and free from any obstructions, such as paper clips and
staples, or that you work around any obstructions.
The HP CapShare appliance may not copy some high-gloss documents, such as glossy
photos and magazine covers, or very dark paper, such as magazine pages with black
background.
Verify a captured page
A thumbnail view of your copied page appears as a verification screen on the appliance
display after the page is processed and saved.
When you first view the page, it represents exactly what you copied. You can now check the
edges for cut-off text, gaps in information where the capture path did not overlap, and
other problems. This thumbnail may have rough edges indicating the actual capture path.
You can inspect the page by zooming in on or rotating the page. The page becomes a
smooth-edged thumbnail after any other function is used on the HP CapShare appliance.
3 Copying a Page
11
Download from Www.Somanuals.com. All Manuals Search And Download.
Change the appliance capture mode
The HP CapShare appliance has three modes.
Normal mode — Use this mode to capture text and drawings. The appliance can store
40 to 50 pages copied in Normal mode. This is the most common mode for capturing
letter-size pages.
Graphics mode — Use this mode to capture pages containing graphics or pictures.
Because of the memory required to store graphics, the appliance can store only 10 to 15
pages copied in Graphics mode.
Flip Chart mode — Use this mode to capture oversized pages. Pages copied in this
mode will be reduced to 25 percent of the original size. The appliance can store 50 to 150
pages copied in Flip Chart mode. Any letter-size page copied in this mode will be too
small to read.
To change the appliance capture mode
1
2
Press
Press
.
or
to highlight Set Capture Mode.
3
4
5
Press
again to confirm the selection.
Press or to highlight the mode you prefer.
Press again to confirm the selection.
The current setting remains selected until you change it again manually. If you have
selected Graphics mode or Flip Chart mode, the mode icon appears in the lower-right
corner of the display.
12
3 Copying a Page
Download from Www.Somanuals.com. All Manuals Search And Download.
Getting to Know your
HP CapShare Appliance
4
Once you have captured (copied) a page or pages, you can view the pages, trim pages,
attach and detach consecutive pages, rotate pages, and more.
Appliance buttons and functions
Front
Help button
Tools button
Press to see Help topics. Get
instructions and information on
specific functions.
Additional features are easily accessed
here to select capture mode and
language, plus attach/detach pages
and trim pages.
Send button
Press to send copied
Navigation buttons
Press to:
pages to your computer,
a printer, or another
compatible device using
an infrared (IR) or serial
connection. Or, change
settings for the way data
is sent to other devices,
including the printer
paper size.
•
•
•
view copied pages
view grouped pages
highlight menu
items
cancel functions
and more
•
•
Capture indicator
light
Zoom button
Zooms from thumbnail
to 6 and 12 times the
thumbnail size.
The capture indicator
light goes on during a
capture, and goes off when
the capture ends. The capture
indicator light may go out to
signal a capture error.
Delete button
Rotate button
Press to rotate a copied
page 90 degrees
clockwise.
Press to delete captured pages.
Note Deleted pages cannot
be recovered.
Display
High-contrast LCD screen
allows you to view copies and
stored documents clearly.
Free up memory by simply
deleting any page or group of
pages.
4 Getting to Know your HP CapShare Appliance
13
Download from Www.Somanuals.com. All Manuals Search And Download.
Back
Infrared (IR) port
Battery compartment
(On top)
Insert two batteries as indicated inside
the battery compartment to power the
HP CapShare appliance.
Point the IR port toward IR-compatible
devices to send pages.
The CapShare appliance must be within 3
feet (1 meter) of the receiving device.
Power button
(On side)
Contrast button
(On side)
Press to turn your appliance
on or off.
Adjustable control
optimizes the display for
different lighting and
temperature conditions.
Serial port
(On side)
If you choose to send to your
computer through serial
instead of IR, attach the
included serial cable.
This does not affect
copy or send activity.
Capture base
Always keep all of the base
flat on the page when
capturing.
Make sure the serial cable is
securely connected to the HP
CapShare appliance and to
the receiving computer.
Capture button
Press and release the Capture button
to start copying a page.
Be sure the page is on a hard,
flat surface.
Lift the appliance off the page to stop copying.
You can also press and hold the Capture button
for the duration of the capture.
When using the serial port, make sure the HP logo side of
the cable is facing the front of the HP CapShare appliance
(The side with the LCD display).
14
4 Getting to Know your HP CapShare Appliance
Download from Www.Somanuals.com. All Manuals Search And Download.
Use the appliance display menus
On the HP CapShare appliance, you can attach and detach pages, trim pages, view and
zoom in on pages, and change settings for sending to printers, computers, or other
handheld devices.
•
The Help menu includes instructions on how to use each of the features on the
HP CapShare appliance. To access the Help menu, press
The Tools menu allows you to select capture mode and language, plus attach
and detach pages and trim pages. To access the Tools menu, press
.
•
.
•
•
To send a page, group, or all pages in memory, press
To delete a page, group, or all pages in memory, press
.
.
Once in the display menu:
1
Press
to highlight the menu item you want. Menu items that are not available are
grayed out.
2
Press the appropriate button to confirm the selection.
-or-
Press to cancel the selection.
The menu you are working on.
Highlighted menu item.
Buttons used to confirm
or cancel a selection
For more information about the HP CapShare appliance buttons, see Appliance buttons
and functions (page 13).
4 Getting to Know your HP CapShare Appliance
15
Download from Www.Somanuals.com. All Manuals Search And Download.
Save a copied page
Captured pages are saved automatically. If you do not want a page saved in the HP
CapShare appliance memory, you must delete the captured page.
View a copied page
●
Press or to move between thumbnails of the captured pages in the HP CapShare
appliance memory.
Press or to flip between captured pages in a group.
●
●
The number at the bottom of the display indicates the group number you are
viewing.
●
●
When a group of attached pages is viewed, the page number X/Y is momentarily
displayed.
For easier viewing, press
to zoom in on the page or
to rotate the page.
For more information about the HP CapShare appliance buttons, see Appliance buttons
and functions (page 13).
16
4 Getting to Know your HP CapShare Appliance
Download from Www.Somanuals.com. All Manuals Search And Download.
Attach/Detach (group) captured pages
To organize pages captured from the same source or similar sources, you can attach
consecutive pages together to create groups. When a group is sent to your computer, it is
received as a single file.
Attach to previous (grouping)
You can attach captured pages to form groups of pages. Each
page can be attached to the page in the queue in front of it by
using the Attach to previous function. Groups are identified on the
display with a paper clip icon, and a page number X/Y (for
example, 2/8 if you are viewing the second page of an eight-page
group).
Use this function when you capture several pages from a single
article. When pages are grouped together, the group is sent as a single file to your
computer, a printer, or a handheld device.
To attach a page
1
View the page you want to attach to a previous page.
2
3
Press
Press
.
again to confirm the selection.
The paper clip
icon shows that the page is attached.
Only consecutive pages can be grouped.
Note
Detach from previous (ungrouping)
If you decide you no longer want pages grouped as they are, you can detach captured
pages from a group.
To detach a page
1
2
View the page you want to detach from a previous page.
Press
Press
.
3
again to confirm the selection.
The page is detached from the previous page, but all subsequent pages remain attached.
Each page must be detached individually. If the paper clip appears in the upper-left
corner of the thumbnail, pages are still grouped.
Note
4 Getting to Know your HP CapShare Appliance
17
Download from Www.Somanuals.com. All Manuals Search And Download.
Trim edges of page
The HP CapShare appliance allows you to trim unimportant information
from the edges of copied pages.
Once a trimmed page is saved, you cannot recover the trimmed portion of the page.
CAUTION
To trim the edges of a page
1
2
3
4
View the page you want to trim.
Press
Press
Press
.
or
to highlight Trim Edges of Page.
again to confirm the selection.
The dotted marquis delineate the portion of the page marked for trimming.
Note
5
6
Press or to move the left marquis.
Press
Press
or
to move the upper marquis.
7
to confirm the left and upper marquis and to start moving the right and
lower marquis. The marquis indicate where the right and lower edges of the page will
be trimmed.
8
9
Press or to move the right marquis.
Press
or
to move the lower marquis.
10 Press
again to save the trimmed page.
When you finish trimming the page, a dialog appears while the new page is saved.
You can press if you need to cancel the trimming. This is the only time you can
cancel the trimming process once you have started.
18
4 Getting to Know your HP CapShare Appliance
Download from Www.Somanuals.com. All Manuals Search And Download.
Memory usage
The HP CapShare appliance can hold as many as 50 captured letter-size pages. If the
memory is full, a warning message appears on the appliance display. To free memory, you
need to delete captured pages.
Deleting pages is permanent; deleted pages cannot be recovered.
CAUTION
To check the memory
The Memory Usage Indicator is found before the first thumbnail
or after the last thumbnail.
Press or to find the Memory Usage Indicator.
Before clearing the memory, be sure that all captured pages you
want to keep have been sent to your computer, a printer, or a
handheld device.
Cleaning the HP CapShare appliance
The capture area
The HP CapShare appliance capture base must be clean to produce high-quality captured
pages. Use the carrying pouch that came with the HP CapShare appliance to protect the
appliance from objects that could soil or scratch the base.
To clean the base, wipe off the area with a soft, damp cloth.
The display window
Cleaning the display window does not affect captured page quality or performance of the
HP CapShare appliance.
If you need to clean the display window to view your captured page thumbnails more
clearly, wipe off the display with a soft, damp cloth.
Because the display is made of strong, scratch-resistant material, you can place your
Note
thumb directly on the display.
4 Getting to Know your HP CapShare Appliance
19
Download from Www.Somanuals.com. All Manuals Search And Download.
Preparing to Send to a Computer
5
In order to use your HP CapShare appliance to send information to your computer, you
must have the HP CapShare PC utility installed. You can install this software from the HP
CapShare CD that came in the box. When the utility is installed, a small HP CapShare icon
appears on the Windows taskbar.
Install the HP CapShare PC utility
1
2
3
Close any open programs and insert the CD in your CD-ROM drive. The CD should
start automatically.
If the CD does not start automatically, click Start, then Run, and then type
D:\setup.exe, substituting D with the letter of your CD-ROM drive. Click OK.
Follow the instructions in the dialog boxes that appear. The software installation will
guide you through the selection of the communication port (serial or infrared) that
will be used to transfer documents to the computer.
If you are sending only to a handheld computer running Windows CE, you do not need
to install software on that device. For further instructions on sending to a Windows CE
device, see Send to a device other than a computer or printer (page 25).
Note
Choosing a file format
During installation of the HP CapShare PC utility, you chose a saving convention for
documents received from the HP CapShare appliance:
•
•
Automatic Save to File.
Use the HP CapShare Save-to-File Assistant.
You do not have to open the HP CapShare PC utility to receive documents on your
computer. Use the HP CapShare PC utility to change the way you handle the received
documents.
When your computer receives documents, the documents are received in a
®
Microsoft Windows Explorer folder with the naming convention you chose. If
they are saved in Adobe Acrobat’s .pdf format, then you can view them using the
®
Adobe Acrobat Reader that was installed during software installation. If they are saved in
single- or multi-page TIFF format, then you can view them using the Microsoft Imaging
software that comes with Microsoft Windows. If you did not install the Microsoft Imaging
software when you installed Windows, you can install it now.
20
5 Preparing to Send to a Computer
Download from Www.Somanuals.com. All Manuals Search And Download.
Access the HP CapShare PC utility
The HP CapShare PC utility is a program that helps you change default settings for
receiving documents on your computer, get help, and contact HP.
You do not have to open the HP CapShare PC utility to receive documents on your
Note
computer.
Open the HP CapShare PC utility to do any of the following:
•
•
•
Change your port connection.
Change the transfer rate.
Change the setting for receiving documents using the HP CapShare Save-to-File
Assistant or Automatic Save to File.
•
•
•
Learn how to contact HP.
Access Help and support links.
Find infrared (IR) information.
You can open the HP CapShare PC utility in one of three ways:
•
Click the HP CapShare taskbar icon
-or-
.
•
Right-click the HP CapShare taskbar icon
, and then click Open HP
CapShare utility.
-or-
•
From the Start menu, select Programs, then select HP CapShare, and then select
HP CapShare utility.
5 Preparing to Send to a Computer
21
Download from Www.Somanuals.com. All Manuals Search And Download.
Determine Infrared (IR) and serial port connectivity status
If you are having difficulty maintaining a connection to your computer, or need to know
the status of the selected port, you can check the port status in the HP CapShare PC utility.
To determine the IR and serial port CapShare connectivity status
1
Open the HP CapShare PC utility.
The utility opens to the Communication tab.
2
View the port status in the Current Status box on the left side of the dialog box. The
color of the icon in the Windows taskbar also indicates the status of the selected port.
The port is ready if the icon is gray.
FormoreinformationonIRandserialportselectionseeSelectserialorinfrared(IR)transfer
type in the How do I... tab of the HP CapShare PC utility
Note
Uninstall the HP CapShare PC utility
If you decide you are no longer sending captured pages to your computer, you may want
to uninstall the HP CapShare PC software.
To uninstall the HP CapShare PC software
1
2
Click Start, then select Settings, and then click Control Panel.
Double-click the Add/Remove Programs icon.
The Add/Remove dialog box opens to the Install/Uninstall tab.
3
4
5
6
Click HP CapShare in the list of software that can be uninstalled.
Click the Add/Remove button on the lower-right side of the dialog box.
Click Yes when asked to confirm the uninstall process. The files are then updated.
Click OK when the files have been updated.
22
5 Preparing to Send to a Computer
Download from Www.Somanuals.com. All Manuals Search And Download.
Sending and Sharing Pages
6
Send to your computer
Before trying to send pages to your computer, make sure that your computer is on and the
HP CapShare software is installed.
If your computer has an infrared (IR) port, make sure that the IR drivers are installed and
the IR port is active. This allows your computer to receive documents across IR from your
HP CapShare appliance. If you do not have an IR port, connect the HP CapShare appliance
to your computer with the serial cable that came with the appliance.
For additional information about working with documents on the computer, see the “How
do I” tab in the HP CapShare PC utility.
If you have trouble viewing your document on a device other than your computer, check
Note
the Send/Settings/Other Devices on your HP CapShare e-copier and select the opposite
setting, either High Quality or FAX Format then resend the document to the other device.
If you receive a “No device found” message on your HP CapShare e-copier while trying
Note
to send a document through infrared to your computer, check the following:
-
-
-
Your HP CapShare e-copier is pointed at your computer's active infrared port?
(Some computers have front and rear infrared ports.)
Check your computer BIOS to make sure Infrared in enabled. (For assistance in
enabling your infrared call your computer manufacturer.)
If you send to a Windows CE device you need to have it ready to receive
prior to sending.
6 Sending and Sharing Pages
23
Download from Www.Somanuals.com. All Manuals Search And Download.
Send to a printer
Before trying to send pages to a printer, make sure that the printer supports infrared (IR)
data transfer either using built-in IR or an add-on IR adapter. Your HP CapShare appliance
can send pages to most printers with IR ports. For best results, HP PCL-compatible or
JetSend-compatible printers are recommended.
If you send to a printer and your document does not print, check the printer for any errors.
The HP CapShare appliance cannot detect if the printer is out of paper, has a paper jam,
or has any other error condition.
Note
Printer requirements
The HP CapShare appliance is compatible with most printers that have IR capability. In
order to send information to a printer, you must ensure that IR connectivity is available.
Use the infrared (IR) port
To use IR to connect the HP CapShare appliance to a printer, you simply point the
appliance toward the IR port on the printer and press
appliance.
on the HP CapShare
For more information about IR, go to the IrDA website at:
Recover from send errors
If the printer stops receiving a document for any reason, an error message appears on the
HP CapShare appliance. For more information, see the “How do I” tab in the HP CapShare
PC utility. If you have lost the connection, you must reconnect to the IR port within 20
seconds. When reconnected, the send continues where it left off. If the connection is
broken for more than 20 seconds, you must send the page again in order to print it.
Print pages
Pages print as soon as the entire page has been sent. The pages are automatically rotated
or scaled, if needed, to fit on the sheet of paper. If a document does not print, an error
condition may have occurred in the printer.
24
6 Sending and Sharing Pages
Download from Www.Somanuals.com. All Manuals Search And Download.
Send to a device other than a computer or printer
Other supported devices include Windows CE handheld PCs, Psion series 5 handheld
computers, and Nokia Communicators. All these devices have built-in capabilities like e-
mail, e-fax, Internet access, and more. For information on the latest supported devices, visit
You can then send a document from the receiving device using the device’s standard
communication software (such as e-fax and e-mail).
When renaming TIFF or .pdf files, you must add .tif or .pdf to the end of the file name.
Note
Additional information
For more information, consult the individual device website or the user guide that came
with the device.
For Windows CE handheld PCs:
-or-
Visit the website of your Window CE device manufacturer
For Nokia 9000 Communicator:
If you are sending a document for use as an e-fax, you should change the send setting
Note
to FAX format.
Before trying to send pages to a device other than a computer or printer, such as the Nokia
9000 Communicator, make sure that the device is a supported HP CapShare appliance
receiver.
●
For further information on receiving documents on Windows CE handheld PCs, see
Working with HP CapShare documents on a Windows CE handheld PC (page 28).
●
For further information on receiving documents on Psion series 5 handheld
computers, see Working with HP CapShare documents on a Psion Series 5 handheld
computer (page 30).
●
For further information on receiving documents on the Nokia 9000 or 9110
Communicator, see Working with HP CapShare documents on a Nokia communicator
(page 31).
6 Sending and Sharing Pages
25
Download from Www.Somanuals.com. All Manuals Search And Download.
Share a page, a group, or all pages stored in memory
Sharing pages does not automatically delete them from memory.
To send
1
Make a decision to use an IR or serial connection.
Use an IR connection to send to your computer, a printer, or a handheld device.
Locate the IR port on the receiving device.
-or-
If your computer is not IR-compatible, you must use a serial cable connection. Make
sure the serial cable is securely connected to both your computer and the HP
CapShare appliance.
Make sure the HP logo side of the cable is facing the front of the HP CapShare appliance
(The side with the LCD display).
Note
Note
Connect the cable only when sending to your computer and remove the cable for all
other appliance functions.
2
3
View the thumbnail of the page or group you want to send.
If you are sending to a printer, select a printer paper size.
4
Press
.
You can choose to send only the page currently shown on the display, the group
currently shown, or all pages and groups in the memory.
5
6
Press
to highlight Current page, Group, or All Pages.
For an IR connection, make sure the HP CapShare appliance IR port is within 3 feet
(1 meter) of the receiving device and pointing toward the IR port on the receiving
device.
The IR path must not be obstructed or broken during the entire send process. If the
connection is broken for more than 20 seconds, the send stops.
-or-
If you are using a serial connection, make sure the cable is connected securely to
both the HP CapShare appliance and your computer.
26
6 Sending and Sharing Pages
Download from Www.Somanuals.com. All Manuals Search And Download.
7
Press
to begin the send. You do not need to continue holding the Send button
down after the send begins.
Until the IR connection is made, the HP CapShare appliance displays the Searching
for device dialog box.
When the HP CapShare appliance successfully connects with your computer, the
Receive Progress Indicator appears on your computer monitor. It will continue to
appear until the send is complete or an error occurs.
If an error occurs, an Error screen appears on the appliance display telling you what
has occurred so you can correct the error. For more information, see the How do I...
tab on the HP CapShare PC utility.
8
Press to cancel the send.
6 Sending and Sharing Pages
27
Download from Www.Somanuals.com. All Manuals Search And Download.
Work on a Windows CE handheld PC
Receive HP CapShare documents on your Windows CE handheld PC
1
On the handheld PC, tap the desktop tray icon or quit all programs to go to desktop
view.
2
3
4
5
Tap the My Handheld PC icon twice to open it.
In the File menu, tap Receive.
Point the HP CapShare appliance’s IR port toward the IR port on your handheld PC.
On your HP CapShare appliance, select a page or group you want to send, and then
press the Send button to send to your handheld PC. If the devices do not connect
within a few seconds, cancel communications on both the HP CapShare appliance
and the CE device before sending again.
6
When the files have been transmitted, close the status window on your handheld PC.
The files appear automatically in the current folder in My Handheld PC.
If you choose Send All from your HP CapShare appliance, you must be in the root
directory of your handheld PC to retain proper file names. If you re-send a file, you may
be asked to overwrite the old file or rename the new one. When renaming the new file,
you must add .tif to the end of the name.
Note
Received files appear on the device as TIFF files using the following naming
conventions:
• Documents sent using the High Quality send format
will be named CapXXXXX.tif where XXXXX is a
unique number for each document that is sent.
• Documents sent using the FAX Format send format
will be named FaxXXXXX.tif.
For both High Quality and Fax Format documents, if the same document is sent to a
device more than once, each instance will have a unique filename.
28
6 Sending and Sharing Pages
Download from Www.Somanuals.com. All Manuals Search And Download.
Send an HP CapShare document as a BSQUARE bFax Pro attachment
The following instructions are specific to the BSQUARE bFax Pro software.
Note
1
2
3
Start the BSQUARE bFax Pro software.
On the Edit menu, tap Add Recipient.
In the Add Recipient dialog box, type the recipient and the fax number, and then tap
OK.
4
5
6
On the Edit menu, tap Add Document.
Select the document you want to send and tap OK.
On the Fax menu, tap Send Fax.
For more information, refer to the user guide that came with the handheld PC, or contact
the manufacturer.
Send an HP CapShare document as an attachment to e-mail
1
2
3
Start the Inbox software.
Tap the New Message button on the toolbar to display the new message form.
Type an address in the To box, or tap the Address button in the toolbar and choose
an address from the list, and then tap the down arrow in the To box and complete the
rest of the header. Although it is not required, it is helpful to type a Subject line.
4
5
6
7
8
9
Tap the message body area and type your message.
On the File menu, tap Attachments.
Tap the paper clip.
Select the file you want to attach and tap OK.
Tap OK on the Attachments dialog box. The message is now attached.
Send the message.
6 Sending and Sharing Pages
29
Download from Www.Somanuals.com. All Manuals Search And Download.
Work on a Psion Series 5 handheld computer
Documents can be sent to a Psion Series 5 handheld computer, and can be stored or sent
as e-mail, however, viewing and faxing of HP CapShare documents on the Psion was not
available at the time of publication. Check the HP CapShare website at http://
your Psion Series 5 handheld computer.
Receive HP CapShare documents on a Psion Series 5 handheld computer
On the Psion Series 5 handheld computer:
1
2
3
Tap the IR Beam icon on the left hand side of the screen.
Tap Infrared Receive.
Send the Current page, or Current group from the HP CapShare appliance and place
the appliance so that the IR port is pointing toward the IR port on the Psion Series 5
handheld computer. A message appears on the HP CapShare appliance “Searching
for device.” After the appliance connects to the handheld PC, it says “Sending 1 of X.”
Send an HP CapShare document as an attachment to e-mail
The following directions are specific to the Psion Series 5 Message Suite.
Note
1
2
the Psion Series 5 Message Suite onto your Psion Series 5 handheld computer.
Set up the e-mail program to communicate properly (ISP, modem type, or other
communication).
3
4
5
6
7
8
9
Tap the Extras icon on the lower-right-hand side of the screen.
Tap on the e-mail icon on the lower-right-hand side of the screen.
Tap on the New icon in the upper-right-hand side of the screen to start a new e-mail.
Tap on the e-mail in the submenu that appears.
Fill in the sending information.
Tap the attachments bar, and locate file to attach.
Send or save the e-mail.
30
6 Sending and Sharing Pages
Download from Www.Somanuals.com. All Manuals Search And Download.
Work on a Nokia Communicator
You should already have the Infrared Object Exchange add-on application installed on
Note
your Nokia Communicator. If you need the add-on application, go to the Nokia
Communicator website at:
or HP's Customer Care website at:
Send information from the HP CapShare appliance to the Nokia
Communicator
On the Nokia Communicator:
1
2
3
4
Press the Extras Application button.
Arrow down to Infrared object exchange.
Press Select. The Infrared object exchange screen appears.
Press Receive. A screen appears that says “Ready to receive...” with an image of two
gears spinning.
5
6
Place the HP CapShare appliance with the infrared (IR) port toward the Nokia
Communicator IR port.
Send the Current page, or Current group from the HP CapShare appliance. A
message appears on the HP CapShare appliance “Searching for device.” After the
appliance connects to the Nokia Communicator, it says “Sending 1 of X.” When the
file is received on the Nokia Communicator, a message will appear on the Nokia
Communicator saying “Connected to the HP CapShare” and then “Receiving file(s)
from the HP CapShare.”
7
Rename the file by pressing Menu and renaming the file.
The Nokia Communicator has two megabytes (2 MB) of storage for all user data. Because
of limited storage capacity, it is recommended that you delete sent files if they are no
longer needed.
Note
6 Sending and Sharing Pages
31
Download from Www.Somanuals.com. All Manuals Search And Download.
Technical Support and Warranty
7
Warranty, Technical Support, and Repair
Your HP CapShare appliance sets the standard for quality and reliability, so you have made an excellent
choice. HP Customer Care, HP's award-winning product service and support, also backs the HP
CapShare appliance. While HP products set the standard for quality and reliability, if there are any
problems while your product is under warranty, we will repair or replace it at no charge. You also have
access to HP Customer Care phone support under your product's standard warranty. And, you can
always take advantage of our free 24-hour electronic web support. These programs and others are
described in the paragraphs below.
Your HP CapShare 920 portable e-copier warranty
Hewlett-Packard warrants this product against defects in materials and workmanship for a period of
one year from receipt by the customer unless an alternate warranty coverage is selected by the
customer. If Hewlett-Packard receives notice of such defects during the warranty period, Hewlett-
Packard will, at its option, either repair or replace products which prove to be defective.
Should Hewlett-Packard be unable to repair or replace the product within a reasonable amount of time,
the customer’s alternative remedy shall be a refund of the purchase price upon the return of the product
to Hewlett-Packard.
This warranty gives the customer specific legal rights. Other rights, which vary from state to state or
province to province, may be available.
Exclusions
The above warranty shall not apply to defects resulting from improper or inadequate maintenance by
the customer, customer-supplied software or interfacing, unauthorized modifications or misuse,
operation outside of the environmental specifications for the product, or improper site preparation and
maintenance.
This warranty does not apply if the product has been damaged by accident or misuse.
Note
Warranty Limitations
HEWLETT-PACKARD MAKES NO OTHER WARRANTY, EITHER EXPRESSED OR IMPLIED, WITH RESPECT
TO THIS PRODUCT. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
In any state or province that does not allow the foregoing disclaimer, any implied warranty of
merchantability or fitness for a particular purpose imposed by law in those states or provinces is limited
to the one-year duration of the written warranty.
si
m
i s
THE REMEDIES PROVIDED HEREIN ARE THE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO
EVENT SHALL HEWLETT-PACKARD BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL
THEORY.
In any state or province that does not allow the foregoing exclusion or limitation of incidental or
consequential damages, the customer may have other remedies.
32
7 Technical Support and Warranty
Download from Www.Somanuals.com. All Manuals Search And Download.
Disclaimer
Theremediesinthiswarrantystatementareyoursoleandexclusiveremedies. Exceptasindicatedabove,
in no event will HP be liable for loss of data or for direct, special, incidental, consequential (including
lost profit), or other damage, whether based in contract, tort, or otherwise. Some states or provinces do
not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply.
Extending Your Warranty Coverage
HP SupportPack
SupportPack will extend your basic warranty from one year to three years. SupportPack gives you two
additional years of free telephone support and Express Exchange repairs (next-day delivery) if needed.
SupportPack must be obtained from your dealer within 90 days of purchasing your HP CapShare
appliance. After signing up for SupportPack, you will register with Hewlett-Packard by phone, fax, e-
mail, or regular mail to activate the service. SupportPack is a cost-effective way to control support costs,
save time, gain greater security, and keep your business running smoothly.
The Store where you purchased your HP CapShare appliance can help too!
Another option for extending your warranty is to ask the authorized Hewlett-Packard dealer where you
purchased your HP CapShare appliance about the support services and extended warranties the dealer
may offer.
Answering questions about your HP CapShare appliance
You have the following options:
Option 1: The Help menu on your HP CapShare appliance
The Help Menu is available by pressing
above the display.
on the front of the HP CapShare appliance,
1
2
Press
Press
to access the Help menu.
to highlight the menu item you want.
3
Press to cancel.
Option 2: The HP CapShare PC utility
If the HP CapShare PC utility is installed on your computer, you have help available on
your computer.
1
Open the HP CapShare PC utility in one of three ways:
•
•
•
Click the HP CapShare taskbar icon
-or-
.
Right-click the HP CapShare taskbar icon
CapShare utility.
-or-
From the Start menu, select Programs, then select HP CapShare, and then select
HP CapShare utility.
, and then click Open HP
2
3
Click the How do I tab.
Double-click the topic you want to view.
7 Technical Support and Warranty
33
Download from Www.Somanuals.com. All Manuals Search And Download.
Option 3: HP Customer Care Online
Quickly find additional information at the HP CapShare appliance online support website
at no charge. The goal of the CapShare online support is to have everything you need in
one place, 24 hours a day, seven days a week at the following website:
At this website, you will find:
•
•
•
•
•
Product information
Frequently asked questions
Troubleshooting information
Software and firmware drivers that can be downloaded
Support contacts
HP's general Customer Care online support is located at the following website:
Option 4: HP Customer Care Telephone Support
When you talk to HP directly, highly trained service technicians at our HP Customer Care
Center are ready to take your call.
Telephone support during the warranty period
Telephone support with an HP agent is offered through the HP Customer Care Center.
During the warranty, you pay for the long distance phone call, but you won't be kept on
hold for an extended period. That's because 95% of our calls are connected in fewer than
three minutes. In an industry known for keeping customers waiting, we're proud of our
quick response time. And because we connect you with a service technician who specializes
in working with the HP CapShare appliance, most problems are solved in a single call.
Although you pay for the long distance call, during the warranty, HP provides free
technical telephone support from an HP customer service representative at the Customer
Care Center. For complete telephone support (problems with installation, configuration,
and operation), please call:
United States
208.333.5759
(Monday to Friday 8 am to 8 pm EST)
Canada
905.206.4663
(Monday to Friday 8 am to Midnight EST).
European telephone support below is Monday to Friday 8.30 to 18.00 (CET).
Austria
+ 43 (0)7114 201080
Belgium
Belgium
Denmark
+ 32 (0)2 626 8806 (Dutch)
+ 32 (0)2 626 8807 (French)
+ 45 39 29 4099
English International + 44 (0)171 512 52 02
Finland
France
+ 358 (0)203 47 288
+ 33 (0)1 43 62 34 34
34
7 Technical Support and Warranty
Download from Www.Somanuals.com. All Manuals Search And Download.
Germany
Ireland
Israel
+ 49 (0)180 52 58 143
+ 353 (0)1 662 5525
+ 972 (0)9 9524848
+ 39 02 264 10350
+ 31 (0)20 606 8751
+ 47 22 11 6299
Italy
Netherlands
Norway
Poland
Portugal
+ 48 22 519 06 00
+ 351 (0)1 318 00 65
Russian Federation + 7 095 916 98 21
South Africa
Spain
+ 27 (0)11 8061030
+ 34 902 321 123
Sweden
+ 46 (0)8 619 2170
+ 41 (0)848 80 11 11
+ 90 212 224 59 25
+ 44 (0)171 512 52 02
Switzerland
Turkey
United Kingdom
While traveling in other parts of the world:
The following phone numbers are provided for English-speaking customer support to
help resolve problems with product operation only. (This does not include support for
setup and configuration; that is provided at the Customer Care Centers listed above for the
countries where the purchase was made.)
In the phone numbers below, the number immediately behind the + is the country code.
This is required only if you are calling from outside the specified country. The (0) needs to
be dialed when calling from within the specified country.
Australia
+ 61 (0) 3.8877.8000
+ 852 800.96.7729
+ 91 (0) 11.682.6035
+ 64 (0) 9.356.6640
+ 65 (0) 272.5300
Hong Kong
India
New Zealand
Singapore
Central and South America + 52 5.258.46.00 (Mexico City)
In Europe, the Middle East, and Africa+ 44 (0) 171.512.52.02
(London)
Technical support phone numbers are subject to change. You can find current technical support phone
numbers by going to the Customer Service section of the HP CapShare website at the following address:
If you call, please have your HP CapShare appliance with you along with a complete description of the
product problem.
7 Technical Support and Warranty
35
Download from Www.Somanuals.com. All Manuals Search And Download.
Telephone support after the warranty period
The warranty period expires after one year of owning your HP CapShare appliance and you then have
to pay for technical support. For quick questions in the US only, call 900.555.1500 ($2.50 per minute).
Charges begin only when you are connected with a technician.
For calls from Canada or for calls in the US that you anticipate will be longer than ten minutes in length,
call 800.999.1148. The fee is $25 per call, charged to your Visa or Master Card. (Prices are subject to
change without notice.)
To locate technical support phone numbers outside the United States, go the following website:
If your HP CapShare appliance is defective when you open the box, return it for a new appliance from
the dealer where you bought it.
HP Customer Care Repair and Express Exchange
Quality products are an HP trademark. However, if your HP CapShare appliance is ever in need of repair
while under warranty, we will promptly repair or replace it. Call the HP Customer Care Center, and we
will send you a repaired unit (like new).
In Europe, you will receive a repaired HP CapShare appliance delivered to you in approximately four
to five business days. If you are traveling, HP will send the appliance to the location of your choice.
After receiving the replacement product, the damaged unit is returned to HP.
In the US and Canada, you will be guided through Express Exchange. Where practical, you will receive
a repaired HP CapShare appliance delivered to you on the next business day. If you are traveling, HP
will send the appliance to the location of your choice. After receiving the replacement product, the
damaged unit is to be returned to HP using a shipping label with postage prepaid by HP.
When returning the defective unit
Your HP authorized service reseller or HP Customer Care Center representative will give you detailed
instructions about when and how to return the defective unit. It is important that you remove any
accessories or cables and connectors that you installed or attached to the HP CapShare appliance
before you return the defective unit. Examples of accessories are:
•
•
Serial cable
Batteries
Out-of-warranty repair
Contact an HP Service Center (see telephone book for listings) or call telephone support at the
Customer Care Center (telephone number listed above) for information about out-of-warranty repair.
36
7 Technical Support and Warranty
Download from Www.Somanuals.com. All Manuals Search And Download.
Regulatory information
German noise declaration
The German noise declaration is required in Germany. It provides noise output figures for the scanner.
Geraeuschemission LpA 70 dB
am Arbeitsplatz
normaler Betrieb
nach DIN 45635 T. 19
Sie Daten sind die ergebnisse von Typpruefungen.
Japan VCCI declaration
The VCCI declaration is required in Japan. It is similar to the FCC regulations.
EU declaration of conformity
Declaration of Conformity
according to ISO/IEC Guide 22 and IN 45014
Manufacturer's name:
Hewlett-Packard
Manufacturer's Address: Greeley Hardcopy Division
700 71st Avenue
Greeley, CO 80634
USA
declares, that the product
Product Name:
HP CapShare 920 Portable E-Copier Information Appliance
Model Number(s):
Product Options:
C6300
The following options may contain suffix:
C6301
conforms to the following Product Specifications:
Safety:
IEC950:1991 +A1:1992 +A2:1993 +A3:1995 +A4:1996
EN 60950:1992 +A1:1993 +A2:1993 +A3:1995 +A4:1997 +A11:1997
EN 60825-1:1994 Class 1
CSA 22.2 No.950-95
UL 1950 Third Edition
NOM-019-SCFI-1993
EMC:
FCC: 47 CFR parts 2,15 class B
AS/NZ 3548:1995
CISPR 22:1993 +A1 +A2, Class B / EN 55022:1994 +A1 +A2, Class B
IEC 1000-3-2:1995 / EN61000-3-2:1995
IEC 1000-3-3:1994 / EN61000-3-3:1995
EN 50082-1:1992
IEC 801-2:1991 / prEN 55024-2:1992, 4kV CD, 8kV AD
IEC 801-3:1984 / prEN 55024-3:1991, 3V/m
IEC 801-4:1988 / prEN 55024-4:1992, 1kV Power Lines
Supplementary Information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the
EMC Directive 89/336/EEC and carries the CE-marking accordingly. LEDs in this product are Class 1 in
accordance to EN60825-1 Greeley, Colorado, USA, September, 1998
7 Technical Support and Warranty
37
Download from Www.Somanuals.com. All Manuals Search And Download.
FCC declaration
FCC Declaration of Conformity
Hewlett-Packard
Manufacturer's name:
Manufacturer's Address: Greeley Hardcopy Division
700 71st Avenue
Greeley, CO 80634
USA
Contact Person:
Telephone:
GHC Regulatory Manager
970.350.5460
Product Name:
Model Number(s):
Product Options:
HP CapShare 920 Portable E- Copier information appliance
C6300 (may contain suffix)
The following options may contain suffix:
C6301
The manufacturer listed above declares that this product has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmfulinterferencetoradioortelevisionreception, whichcanbedeterminedbyturningtheequipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modification of this equipment not expressly approved by Hewlett-Packard could void the
user'sauthoritytooperatethisequipment. Onlyusethecables, connectors, powercordsandaccessories
supplied with this equipment or expressly approved by Hewlett-Packard.
Test report on file: C6300-1
Date: September: 1998
Trademarks
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Adobe® is a trademark of Adobe Systems Incorporated.
Pentium® is a U.S. registered trademark of Intel Corporation.
IrDA Feature Trademark is owned by the Infrared Data Association and used under license therefrom.
38
7 Technical Support and Warranty
Download from Www.Somanuals.com. All Manuals Search And Download.
JetEye from Extended Systems–
The Ideal Solution for HP CapShare E-Copier Users
• IrDA infrared communication standard
• Transmits and receives data up to 115,200 baud with baud rate switching
• Operates up to one meter (3 feet) away
• Includes QuickBeam Suite file transfer program
JetEye Printer–ESI-9580B
Infrared printer adapter for any parallel printer
JetEye Printer provides “walk-up-and-print”
convenience for your HP CapShare e-copier, with no
cable connections to make. The JetEye Printer allows
a printer to communicate with an infrared-equipped
portable device by connecting to any standard parallel
printer port. In addition, regular network printing is not
interrupted because of the JetEye Printer’s pass-
through parallel connection.
• Supports Windows 95, Windows 98, Windows CD
H/PC and H/PC Pro 2.0 or greater, Windows NT 4.0
operating systems and HP CapShare e-copier
JetEye PC–ESI-9680B
Infrared PC serial adapter for a desktop PC
JetEye PC enables your HP CapShare e-copier to
transfer files to a desktop PC without connecting
cables. The JetEye PC attaches to the serial port of
any desktop PC and provides an infrared port for
your computer to communicate with any infrared-
equipped device.
• Supports Windows 95, Windows 98, Windows
CD 1.0 or greater, Windows NT 4.0 operating
systems and HP CapShare e-copier
• Supports self-powered operation
Download from Www.Somanuals.com. All Manuals Search And Download.
800-235-7576
|