HP Hewlett Packard Copier 9000MFC User Manual
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hp LaserJet 9000mfp  
Introduce  
Use of this electronic document indicates that you accept the Copyright and License terms. Copyright 2001 Hewlett-Packard  
Company.  
For more information on use, maintenance, and troubleshooting for this product, go to www.hp.com/support/lj9000 and see  
the manual titled use.  
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HP Customer Care  
Thank you for your purchase. In addition to this introduce guide, information about the Hewlett-Packard  
LaserJet 9000 MFP can be obtained in the use guide at www.hp.com/support/lj9000.  
Along with your product, you receive a variety of support services from HP and our support partners. These  
services are designed to give you the results you need, quickly and professionally.  
Online services  
For 24-hour access to information through the Internet, we suggest these services:  
World Wide Web  
Printer drivers, updated HP printer software, plus product and support information can be obtained from the  
following addresses:  
in the U.S.: www.hp.com  
in Europe: www.hp.com  
in China: www.hp.com.cn  
in Japan: www.jpn.hp.com  
in Korea: www.hp.co.kr  
in Taiwan: www.hp.com.tw  
or the local driver website: www.dds.com.tw  
Firmware updates  
Provides the ability to download firmware electronically from the Internet.To download the latest firmware, go  
to www.hp.com/go/lj9000_firmware and follow the instructions on the screen. To easily send firmware updates  
to multiple printers, use the HP Web JetAdmin software. (Visit www.hp.com/go/webjetadmin.)  
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Obtaining software utilities and electronic information  
For U.S. and Canada  
Phone:  
(1) (661) 257-5565  
Fax:  
(1) (661) 257-6995  
Mail:  
HP Distribution  
P. O. B ox 9 0 7  
Santa Clarita, CA  
91380-9007  
U.S.A.  
For Asia-Pacific countries/regions  
Contact Mentor Media at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore).  
For Korea, call (82) (2) 3270-0700.  
For Australia, New Zealand, and India  
For Australia, call (03) 8877-8000.  
For New Zealand, call (64) (9) 356-6640.  
For India, call (91) (11) 682-6035.  
For European English  
Call +44 (0) 207 512 52 02.  
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HP direct ordering for accessories or supplies  
For the U.S., call (1) (800) 752-0900. For Canada, call (1) (800) 387-3867.  
HP Support Assistant compact disc  
This support tool offers a comprehensive online information system designed to provide technical and product  
information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (1) (800)  
457-1762. In Hong Kong SAR, Indonesia, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477.  
HP service information  
To locate HP-authorized dealers in the U.S., call (1) (800) 243-9816. For HP-authorized dealers in Canada,  
call (1) (800) 387-3867.  
HP service agreements  
For the U.S., call (1) (800) 743-8305. For Canada, call (1) (800) 268-1221. For extended service, call  
(1) (800) 446-0522.  
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Customer support options worldwide  
Customer support and product repair assistance for the U.S. and Canada  
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For the U.S., call (1) (208) 323-2551 Monday through Friday from 6 A.M. to 6 P.M., Mountain time.  
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For Canada, call (1) (905) 206-4663 or (1) (800) 387-3867 Monday through Friday from 8 A.M. to 8 P.M.,  
Mountain time.  
Support is free of charge during the warranty period. However, your standard long-distance phone charges  
still apply. Have your system nearby and your serial number ready when calling.  
If you know your product needs repair, call (1) (800) 243-9816 to locate the nearest HP-authorized service  
provider.  
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European HP Customer Care Center language and in-country/region options available  
Open Monday through Friday 8:30 to 18:00 Central European Time (CET).  
In many European countries/regions, HP provides toll-free telephone support service during the warranty period.  
However, some of the phone numbers listed below may not be toll free. Please refer to support web page  
www.hp.com/cpso-support/guide/psd/cscemea.html for any associated fees. By calling a telephone number  
listed below, you will be connected to a response team waiting to help you. If you require support after your  
warranty has expired, you can receive support for a fee through the same telephone number. The fee is  
charged on a per-incident basis. When calling HP, have the following information ready: product name and  
serial number, date of purchase, and description of the problem.  
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Austria: 43 (0)810 00 6080  
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Netherlands: 31 (0)20 606 8751  
Norway: 47 22 11 6299  
Belgium  
Dutch: 32 (0)2 626-8806  
French: 32 (0)2 626-8806  
Poland: +48 22 865 98 00  
Portugal: 351 21 3176333  
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Czech Republic: 42 (0)2 6130 7310  
Denmark: +45 39 29 4099  
Romania: +40 1 315 44 42 (or 01 3154442)  
Russian Federation  
Moscow: +7 095 797 3520  
St. Petersburg: +7 812 346 7997  
International English: +44 (0)207 512 52 02  
Finland: 358 (0)203 47 288  
France: 33 (0)1 43 62 34 34  
Germany: 49 (0)180 52 58 143  
Greece: +30 (0)1 619 64 11  
Hungary: +36 (0)1 382-1111  
Ireland: +353 (0)1 662 5525  
Italy: 39 02 264 10350  
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Spain: +34 902 321 123  
Sweden: +46 (0)8 619 2170  
Switzerland: +41 (0)848 80 11 11  
Turkey: +90 212 221 69 69  
Ukraine: +7 (380-44) 490-3520  
U.K.: +44 (0)207 512 52 02  
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Africa and Middle East  
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Egypt: +202 7956222  
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United Arab Emirates, Bahrain, Jordan, Kuwait,  
Lebanon, Oman, Palestine, Qatar, Saudi Arabia,  
Yemen: 971 4 883 8454  
Israel: +972 (0)9 9524848  
South Africa  
Inside RSA: 086 000 1030  
Outside RSA: +27-11 258 9301  
International English: +44 (0)207 512 52 02  
Worldwide support centers  
Hours of operation vary by country/region.  
Asia-Pacific countries/regions  
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Australia: (03) 8877 8000  
China: +86 (0)10 6564 5959  
Hong Kong SAR: +85 (2) 2802 4098  
India: +91 11 682 6035  
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Malaysia: +60 (3) 295 2566  
New Zealand: +64 (9) 356 6640  
Philippines: +63 (2) 867 3551  
Singapore: +65 272 5300  
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Indonesia: +62 (21) 350-3408  
Japan: +81 3 3335-8333  
Taiwan: +886 (2) 2717 0055  
Thailand: +66 (2) 661 4000  
Vietnam: +84 (0) 8 823 4530  
Republic of Korea:  
Seoul: +82 (2) 3270-0700  
Outside Seoul: 080 999-0700  
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Latin America  
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Argentina: 0810-555-5520  
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Mexico  
Mexico City: 52-58-9922  
Outside Mexico City: 01-800-472-6684  
Brazil  
Greater Sao Paulo: (11) 3747-7799  
Outside Greater Sao Paulo: 0800-157751  
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Peru: 0-0800-10111  
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Chile: 800-22-5547  
Puerto Rico: 1-877-2320-589  
Guatemala: 800-999-5305  
Venezuela  
Caracas: 207 8488  
Outside Caracas: 800 47 777  
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Contents  
1 The basics  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14  
Product features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17  
External view of product and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
Loading input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Loading Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20  
Loading Trays 2 and 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22  
Loading Tray 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24  
Setting the paper size for a tray  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27  
Understanding product messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
Help system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
“What is this?” Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
“Show me how” Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29  
2 The control panel  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31  
Control panel overview and operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32  
Control panel features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
Control panel navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Status bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Control panel default touch screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Image modification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36  
Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
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Send Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37  
3 Walk-up digital sending  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38  
Sending basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Introduction to digital sending. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Loading documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39  
Sending a document using factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40  
4 Walk-up copying  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
Basic copying procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
Factory default copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42  
One-touch copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
Copying using user-defined settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43  
Copying on both sides of the paper (duplexing). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44  
Copying books . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44  
Modifying copy settings for the current job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Adjusting the copy contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Reducing or enlarging copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
Enhancing copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45  
5 Desktop printing  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47  
Printing from the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
Printing both sides of paper (duplexing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58  
Using job retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60  
6 Output devices  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61  
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3000-sheet stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  
Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62  
3000-sheet stapler/stacker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63  
Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63  
Using the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63  
Loading staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64  
Multifunction finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Paper handling features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Using the stapler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66  
Loading staples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68  
Making booklets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70  
7 Maintenance  
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71  
Print cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72  
Printer maintenance kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73  
Product cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74  
A Specifications  
Paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83  
Supported sizes of paper for input and output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84  
Supported types of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88  
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  
Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91  
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92  
Card stock and heavy paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93  
Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
Power consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94  
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
Acoustical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95  
Circuit capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96  
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B Web access feature  
Using the Web access feature. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97  
Index  
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1
The basics  
14  
The basics  
1
Overview  
This chapter introduces the following basic features and operations of the HP LaserJet 9000mfp*:  
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Product features and benefits  
External view of the product and accessories  
Loading input trays  
Understanding product messages  
Help system  
*Multifunction peripheral  
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Overview  
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1
The basics  
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Product features and benefits  
This section lists the major product features.  
Functions  
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two-sided copying  
image modification  
color digital sending  
wide-format printing  
document finishing  
Speed and throughput  
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50 pages per minute (ppm) scanning and printing on Letter-size or ISO A4-size paper  
100-page capacity automatic document feeder (ADF)  
25 percent to 400 percent scalability using the glass  
25 percent to 200 percent scalability using the ADF  
Transmit Once, Raster Image Processing (RIP) ONCE technology  
Eight-second standby to first page  
Duty cycle up to 300,000 pages per month  
300 megahertz (MHz) microprocessor  
Resolution  
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600 dots per inch (dpi) with Resolution Enhancement technology (REt)  
FastRes 1200 provides 1200 dpi quality at full speed  
Up to 220 levels of gray  
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1
The basics  
16  
Memory  
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128 megabytes (MB) of random access-memory (RAM), expandable to 384 MB using industry standard  
100-pin dual inline memory modules (DIMMs)  
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Memory Enhancement technology (MET) that automatically compresses data to use RAM more efficiently  
Language and fonts  
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HP printer command language (PCL) 6 driver  
HP PCL 5e driver for compatibility with previous products  
Printer job language (PJL)  
Printer management language  
TM  
80 scalable TrueType  
typefaces  
PostScript® (PS) Level 3 Emulation standard  
Consumables management  
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Supplies status page with information on toner gauge, page count, and paper sizes used  
Internet-enabled supplies ordering  
No-shake print cartridge  
No-pull tab print cartridge  
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1
The basics  
17  
Parts and accessories  
Type of item  
Item  
Description or use  
Order number  
C8084A  
Paper handling  
3000-sheet stacker  
One 3000-sheet stacking device.  
3000-sheet  
stapler/stacker  
One 3000-sheet stacking device provides stapling  
for as many as 50 sheets of paper per document.  
C8085A  
Multifunction finisher  
Finishing device that provides 1000 sheets of  
stacking capacity, stapling, and folding for as  
many as 50 sheets of paper per booklet, and  
saddle-stitching of booklets for up to 10 sheets of  
paper.  
C8088A  
C8091A  
Staple cartridge  
Replacement HP 5000 staple cartridge for the  
3000-sheet stapler/stacker.  
Replacement HP 5000 staple cartridge for the  
multifunction finisher.  
C8092A  
C8543X  
Printing supplies  
Print cartridge  
Replacement HP maximum capacity, smart print  
cartridge.  
(30,000 images)  
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Type of item  
Item  
Description or use  
Order number  
Memory, fonts, and  
mass storage  
SDRAM DIMMs  
(100-pin)  
Improves the ability of the product to handle large  
and stored jobs (maximum 192 MB with HP brand  
DIMMs).  
16 MB  
32 MB  
64 MB  
128 MB  
C7843A  
C7845A  
C7846A  
C9121A  
Flash Memory DIMM  
(100-pin)  
Permanent memory storage for fonts and forms.  
16 MB  
C9147AA  
J6054A  
EIO hard disk  
EIO Cards  
5 GB of permanent storage for fonts and forms.  
Enables RIP ONCE technology of print jobs that  
are too large to RIP ONCE in RAM.  
Cable and interface  
accessories  
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HP JetDirect 610N Print Server for Fast  
Ethernet (10/100Base-TX) networks (RJ-45  
only) (standard)  
J4167A  
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HP JetDirect 610N print server for token ring  
networks (RJ-45, DB-9) (optional)  
J4135A  
J4169A  
HP JetDirect Connectivity Card for USB,  
Serial, and LocalTalk (standard)  
Maintenance kit  
Printer maintenance kit  
Contains replacement fuser assembly, transfer  
roller assembly, and feed, pickup and separation  
rollers.  
For 110 V units  
For 220 V units  
C9152A  
C9153A  
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External view of product and accessories  
ADF  
ADF cover  
ADF output  
Bin 1  
(face-up)  
Control panel with touch-screen  
graphical display  
Front door  
Bin 2  
(face-down)  
Tray 1  
3000-sheet stacker  
(typical output device)  
Duplex printing accessory  
(inside the product)  
Right door  
Left door  
(behind output  
accessory)  
Vertical transfer door  
Power button  
Tray 2  
Tray 3  
Tray 4  
Note  
Bin 1 is face up and Bin 2 is face down only on the 3000-sheet stacker or the 3000-sheet  
stapler/stacker. If you choose the multifunction finisher as your output device, Bin 1 is both face  
up and face down, and Bin 2 is the booklet bin.  
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The basics  
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Loading input trays  
This section contains information about loading standard- and custom-size media into the four input trays.  
CAUTION  
To avoid a jam, never add or remove paper from Tray 1 or open Tray 2, Tray 3, or Tray 4 while printing  
or copying from that tray.  
To avoid damaging the product, print labels and envelopes only from Tray 1. Send labels and  
envelopes to the face-up bin. Print only one side of labels and envelopes.  
Loading Tray 1  
Tray 1 holds up to 100 sheets of paper or 10 envelopes. See “Paper specifications” on page 83.  
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The basics  
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1
2
Open Tray 1.  
1
2
3
Load A4- or Letter-size paper with the long edge leading into the  
product. See “Paper specifications” on page 83 for more  
information on loading custom sizes.  
CAUTION  
To avoid jams, print sheets of labels one at a time.  
3
4
Adjust the paper guides so they lightly touch the paper stack,  
but do not bend the paper.  
Make sure the paper fits under the tabs on the guides and not  
above the load level indicators.  
Note  
If printing on A3- or Ledger-size paper, also pull out the tray  
extension until it stops.  
Note  
By default, Tray 1 Size is set to Any. If you do not specify a size, any  
job sent to the product prints from Tray 1, if print media is loaded in  
the tray.  
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The basics  
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Loading Trays 2 and 3  
For paper specifications, See “Paper specifications” on page 83.  
CAUTION  
1
2
3
To avoid a jam, never add or remove paper from a tray while printing  
from that tray.  
1
2
3
Pull Tray 2 open until it stops.  
Load about 100 sheets of paper according to size.  
Adjust the left (Y) paper guide by squeezing the tab on the guide  
and then sliding the guide to the edge of the stack.  
Note  
For single-sided printing of letterhead or preprinted paper, the side to  
be printed on should be down. For double-sided printing of letterhead  
or preprinted paper, the first side to be printed on should be up.  
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4
5
Adjust the front (X) paper guide by squeezing the tab on the  
guide and sliding the guide to the edge of the paper.  
4
Load the remaining paper (up to 500 sheets of standard-size  
paper), if desired.  
6
Set the paper lever to Standard if both guides are set to the  
same Standard marking, such as Letter or A4. Otherwise, set  
the lever to Custom.  
7
8
Push the tray in until it stops.  
6
6
Repeat steps 1 through 7 to load Tray 3.  
Note  
If standard-size media is loaded, the graphical display shows the  
dimensions. If custom-size media is loaded, note the paper size in  
millimeters on the left (Y) and front (X) guides and go to “Setting the  
paper size for a tray” on page 27.  
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Loading Tray 4  
Tray 4 holds up to 2000 sheets. For paper specifications, see See “Paper specifications” on page 83.  
CAUTION  
1
2
3
To avoid a jam, never add or remove paper while printing from that  
tray.  
1
2
3
Pull the tray open until it stops.  
Load about 100 sheets of paper.  
Adjust the left (Y) paper guide by squeezing the tab on the guide  
and sliding the guide to the edge of the paper.  
Note  
For single-sided printing of letterhead or preprinted paper, the side  
to be printed on should be down. For double-sided printing of  
letterhead or preprinted paper, the first side to be printed on should  
be up.  
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4
5
Adjust the front (X) paper guide by squeezing the tab on the  
guide and sliding it to the edge of the paper.  
4
5
6
Set the Custom/Standard switch to Standard if both guides are  
set to the same Standard marking, such as Letter or A4.  
Otherwise, set the switch to Custom.  
6
Load the remaining paper (up to 2000 sheets of standard-size  
paper), if desired.  
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7
Press down each of the four corners of the paper stack to  
ensure the paper rests flat in the tray, without bending.  
7
8
CAUTION  
Never store paper or other items in the area to the left of the guides.  
Doing so can permanently damage the tray.  
8
Push the tray in until it stops.  
Note  
If custom-size media is loaded, note the measurement in millimeters  
on each guide and go to “Setting the paper size for a tray” on page  
27.  
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Setting the paper size for a tray  
Use these guidelines to set the paper size for a tray.  
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When you load any size print media in Tray 1, you must use the control panel to configure the product to  
recognize the size loaded.  
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When you load standard size paper (such as A4 or Letter) in Tray 2, Tray 3, or Tray 4, the product  
automatically detects the size loaded and shows the size on the control panel. You do not need to set the  
size manually.  
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When you load a custom (non-standard) size in Tray 2, Tray 3, or Tray 4, use the control panel to configure  
the product to recognize the size loaded.  
When standard- or custom-size paper is loaded into Tray 1, the product prints at a slower speed if a size is not  
specified at the control panel. When custom-size paper is loaded in Tray 2, Tray 3, or Tray 4, the product prints  
at normal speed for that size because it picks up paper based on the size defined at the control panel.  
To set any size for Tray 1  
1
2
3
4
5
Touch Menu.  
Touch Paper Handling.  
Touch Tray 1 Size.  
Touch the paper size loaded.  
Touch OK to exit the menus.  
To set a standard size for Trays 2, 3, and 4  
The product automatically detects the size loaded, so you do not need to set the size manually.  
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To set a custom size for Trays 2, 3, and 4  
1
2
3
Make sure the switch inside the tray you want to configure is in the Custom position.  
A message on the control panel prompts you to enter the paper size.  
Touch unit of measure (Millimeters or Inches). (The default is Millimeters because the marks on the tray  
guides are in millimeters.)  
4
5
6
7
Use the numeric keypad to select the X (front to back) dimension.  
Touch OK.  
Use the numeric keypad to select the Y (left to right) dimension.  
Touch OK to exit the menus.  
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The basics  
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Understanding product messages  
Messages appear on the status bar of the control panel graphical display to relay the normal status of the  
product (such as READY) or an error condition (such as STAPLER LOW ON STAPLES) that needs attention. This  
product features a Help system that provides instructions for resolving most product errors. After detecting an  
error, a dialog box appears on the graphical display. The dialog box prompts you with instructions on how to  
solve the problem.  
Help system  
You can gain access to the Help system at any time on the touch screen of the graphical display.  
“What is this?” Help  
The product provides information on any item on the touch screen of the graphical display. On the top level  
screen, touch Help, and then touch What is this?. After touching What is this?, a pop-up dialog box asks you  
to “Touch any item for help.” After touching the item, you see a pop-up dialog box that displays information  
about the item you touched. After reading the information, touch a clear space on the screen to remove the  
What is this? pop-up dialog box.  
On other levels of the touch screen, you can gain access to the Help system by touching  
upper-right corner of each screen.  
located in the  
“Show me how” Help  
Using Show me how Help, the product shows you how to use the product features.  
1
2
Touch Help.  
Touch Show me how. You can choose a topic from the Show Me How Index screen by using the scroll bar  
to highlight the desired topic.  
3
Touch OK.  
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Show me how also appears on a What is this? pop-up dialog box if the item you chose is a function that  
includes instructions. For example, if you touch Send Options, and then touch What is this? Help and touch  
the E-mail option, you see a Show me how button in the pop-up dialog box. Touch the Show me how button  
for instructions on how to e-mail a document from the product.  
Print this topic  
You can print any of the Show me how instructions by touching the Print This Topic button at the top of the  
Show Me How screen.  
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The control panel  
31  
The control panel  
2
Overview  
The product control panel has a unique touch-screen graphical display that offers an integrated approach to  
copying, digital sending, and printing. The control panel provides you with all the features you expect from a  
standard photocopier as well as digital sending capabilities and printing. The control panel allows you to  
describe the features of the original document, modify the document, and then select the features you desire  
in the copy.  
In addition, the control panel presents several menus that allow you to set system defaults, customize settings  
for a particular job, and store and retrieve printed and scanned jobs.  
This chapter presents a general overview of the control panel and the control panel menus. Specific control  
panel functions that pertain to sending, copying, and printing tasks are presented in later chapters.  
The control panel offers:  
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clear feedback during interaction with the touch-screen graphical display  
support for learning how to use product features  
clear instructions and illustrations  
easy-to-read status messages in one location  
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The control panel  
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Control panel overview and operation  
Control panel layout  
The control panel includes a touch-screen graphical display, three job-control buttons, a numeric keypad, and  
three light-emitting diode (LED) indicator lights.  
Touch screen  
graphical display  
Reset  
Numeric keypad  
Ready light  
Stop  
Data light  
Attention light  
Start  
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The control panel  
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Control panel features  
The control panel contains three lights:  
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Ready: green light that is on when the product is ready to copy, send or receive data  
Data: green light that blinks when data are transmitted  
Attention: orange light that is on when the product needs attention  
Features/Keys  
Function  
Status bar  
Menu  
Displays current device status, number of copies, menu and Help options.  
Provides access to settings such as paper handling and device configuration.  
Provides access to “What is this?” or “Show me how” Help options.  
Help  
Original  
Displays settings describing the original document. The product can automatically detect the document size.  
Displays settings describing the output features of the document.  
Allows you to send your documents via e-mail.  
Copy  
Send Options  
Reduce/Enlarge  
Reduces or enlarges the size of the copy.  
Contrast Control  
Increases or decreases the brightness.  
Allows you to gain access to “What is this?” Help. Embedded in the touch-screen menus.  
Allows you to gain access to the screen that contains enhancement features.  
Resets the job settings to factory or user-defined default values.  
Enhance  
Enhance  
RESET  
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The control panel  
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Features/Keys  
STOP  
Function  
Cancels the active job.  
START  
Begins a copy job, starts digital sending, or continues a job that has been interrupted.  
Allows you to type numeric values for number of copies desired and other numeric values.  
NUMERIC KEYPAD  
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Control panel navigation  
You navigate through the control panel menus using the touch-screen graphical display.  
Number of  
copies selected  
Ready  
Help  
Menu  
Status message  
Status bar  
Status bar  
The status bar is located at the top of the touch-screen graphical display. The Status bar displays Menu, Help,  
status messages, and the number of copies selected.  
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Menu: Choose from a list of menus such as Information menu and Paper Handling menu.  
Help: Choose “What is this?” Help or “Show me how.” (See "Help system" on page 29.)  
Status messages: Shows the current status of the product, such as Ready or Scanning Page 1.  
Number of copies selected: Shows the current number of copies selected. The factory default setting is 1.  
User-attention error messages are displayed in a pop-up dialog box that prohibits normal screen interaction  
until the message is cleared.  
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The control panel  
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Control panel default touch screen  
The touch-screen graphical display is divided into four sections: Original, Image Modification, Copy, and the  
Send Options button.  
Copy section  
Original section  
Send Options  
button  
Page orientation icon  
Copy page icon  
Enhance  
Describe Original  
button  
Copy Settings  
button  
Original page icon  
Image modification  
section  
Original  
The Original section on the touch screen allows you to describe the characteristics of the original document.  
The Original section is divided into three components that describe the original being copied:  
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Page orientation icon: Shows how the original should be placed on the glass or in the ADF. The paper size  
is auto-detected by the product when placed on the glass or in the ADF. You can override the auto-detect  
function by touching the Describe Original button and changing the size.  
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Describe Original button: Displays and changes the description of the original document.  
Original page icon: Displays the current settings in a graphical representation.  
Image modification  
You can adjust the contrast and reduce or enlarge the image in this section of the graphical display. When  
touched, the Enhance button exposes additional options for image modification.  
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The control panel  
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Copy  
The Copy section of the graphical display contains a copy page icon and the Copy Settings button.  
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Copy page icon: Displays the current copy settings in a graphical representation.  
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Copy Settings button: Displays the current copy setting and, when touched, allows you to change these  
settings.  
Send Options  
When touched, the Send Options button displays the digital sending options available to you. E-mail is  
standard on the product. Fax, folders, and presets are available only to customers who purchase the HP  
Digital Sender Module software.  
Send Options overlays the Copy section of the graphical display, but the Original section and the Image  
modification section are still displayed. The copy section of the graphical display does not apply to digital  
sending.  
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Walk-up digital sending  
38  
Walk-up digital sending  
3
Overview  
The following topics are addressed in this chapter:  
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introduction to digital sending  
loading documents  
sending a document using the factory default settings  
Note  
The product cannot copy or print in color, but it can send color images.  
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Walk-up digital sending  
39  
Sending basics  
The product offers black and white and color digital sending capabilities. Using the control panel, you can  
scan black and white or color documents and send them to an e-mail address as an e-mail attachment. To use  
digital sending, the product must be connected to a local area network (LAN) (see the start guide for more  
information on connecting to a LAN).  
Introduction to digital sending  
Digital sending offers these advantages:  
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sends mail to multiple e-mail addresses simultaneously, saving time and delivery costs.  
ensures privacy by sending information to a personal inbox.  
delivers files at near-original quality in black and white or in color.  
sends files in JPEG, PDF, TIFF, and MTIFF formats, which can be manipulated by the recipient.  
The product connects directly to your LAN, so that you can send digital documents without a dedicated  
computer. By using HP Smart Compression technology, digital sending keeps file sizes small, minimizing the  
impact on your network. Documents arrive in near-original quality, and can then be printed, stored, or  
forwarded like any other e-mail message.  
Loading documents  
You can scan a document using either the glass or the ADF. The glass and ADF can accommodate originals as  
large as Ledger- and A3-size. Smaller originals, books, manuals, receipts, irregular and worn documents,  
stapled documents, previously folded documents, and photographs should be scanned using the glass.  
Multiple-page documents can be scanned easily using the ADF.  
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Walk-up digital sending  
40  
Sending a document using factory default settings  
Factory default settings are:  
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Color  
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PDF file format (requires the recipient to have an Adobe Acrobat viewer to open and view the file)  
To send a document using factory default settings:  
Place the document face down on the glass or in the ADF. (Use the ADF for multipage documents.)  
On the touch screen of the graphical display:  
1
2
Touch Send Options. The Send Options box replaces the Copy Settings box. The Enhance and  
Reduce/Enlarge buttons disappear. Those options do not apply to digital sending.  
3
4
Touch E-mail.  
Touch From: and then, using the displayed keyboard, enter your e-mail address.  
Note  
Touch  
to delete any incorrect keystrokes.  
5
6
7
8
9
Touch OK.  
Touch To: and then enter the recipient e-mail address.  
Touch OK.  
Touch CC: and then enter the e-mail address of any copy recipients, if desired.  
Touch OK.  
10 Touch Subject: and then enter the subject of your e-mail.  
11 Touch OK.  
12 Press START.  
13 Follow the instructions on the pop-up dialog box.  
14 Remove the originals from the glass or the ADF output.  
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Walk-up copying  
41  
Walk-up copying  
4
Overview  
The product functions as a standalone, walk-up copier. You can easily adjust copy settings at the control  
panel. Originals can be copied using either the glass or the ADF. The product can process copying, printing,  
and digital sending jobs simultaneously.  
The topics in this section include:  
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basic copying procedures  
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factory-default copy settings  
one-touch copying  
copying using user-defined settings  
copying on both sides of the paper (duplexing)  
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modifying copy settings for the current job  
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adjusting the copy contrast  
reducing or enlarging copies  
You might want to review the chapter titled “The control panel” on page 31 before using the copying functions.  
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Walk-up copying  
42  
Basic copying procedure  
The following information describes how to make copies using the product.  
Factory default copy settings  
The following table is a list of factory default copy settings. To change the factory default copy settings, see  
“Copying using user-defined settings” on page 43.  
Factory default copy settings  
Feature  
Factory Default Setting  
Size  
Letter/A4-size original to Letter/A4-size copy  
Number of sides  
Number of copies  
Page content  
Page orientation  
Collation  
1-sided original to 1-sided copy  
One copy  
Mixed (mixed text and graphics)  
Portrait  
Collated  
Staple placement  
Output bin  
No staple  
Bin 2  
Background removal  
Medium background removal  
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Walk-up copying  
43  
One-touch copying  
Select Quick Copies from the Show me how Help index for instructions on one-touch copying. Touch the Print This  
Topic button to print the instructions.  
Copying using user-defined settings  
You can change the factory default copy settings using the following steps.  
To make copies using settings other than the default settings  
1
Place the original face down on the glass or in the ADF.  
On the touch screen of the graphical display:  
2
3
Touch the Describe Original box to view your options.  
Touch the items that describe your original. Choose from:  
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Size: Select the paper size of your original  
Page Orientation: Select Portrait or Landscape  
Number of Sides: Select 1-sided or 2-sided  
Page Content: Select Text, Graphic, or Mixed  
4
After you make your selections, touch OK to return to the main screen.  
Note  
The page icon in the Original section of the graphical display shows an image representing the original  
document.  
5
6
Make any necessary adjustments to the contrast and reduction or enlargement using the Contrast  
Control bar and the Reduce/Enlarge button in the Image Modification section of the graphical display.  
Touch Copy Settings to view your options. You can choose Basic options or Advanced options.  
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Walk-up copying  
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7
Touch the Basic items that describe the characteristics of the copies you are making. The items are:  
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Paper Size: Select Auto (paper size is matched to original size), or the copy size that you desire  
Number of Sides: Select 1-sided or 2-sided  
Backside Orientation: Select Normal or Flip (applies when 2-sided copying is chosen)  
Pages per sheet: Select 1, 2, 4, or Booklet  
Note  
If 4 pages per sheet is chosen, “Z” or “N” ordering is tailored to the page orientation, and the option to  
put a border around each smaller page is displayed. The page icon displays the ordering option you  
chose.  
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Borders: Select Border or No Border  
Staple: Select None, Corner, or Edge  
8
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Touch the Advanced options, if desired. The options are:  
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Collation: Select Collated or Uncollated  
Output Bin: Select Bin 1 or Bin 2  
When you are finished, touch OK.  
Note  
The page icon in the Copy section of the graphical display shows a representative image of the copy.  
Using the numeric keypad, select the number of copies, and then press START.  
Copying on both sides of the paper (duplexing)  
Select 2-Sided Input to 1-Sided Output (2 to 1) or 2-Sided Input to 2-Sided Output (2 to 2) from the Show  
me how Help index. Touch the Print This Topic button to print the instructions.  
Copying books  
Select Book Copying from the Show me how Help index. Touch the Print This Topic button to print the  
instructions.  
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Walk-up copying  
45  
Modifying copy settings for the current job  
You can modify your copies by adjusting the contrast, reducing or enlarging, or enhancing.  
Adjusting the copy contrast  
You can adjust the contrast by touching the arrows on the Contrast Control bar. The slider moves to the  
lighter or darker area of the Contrast Control bar.  
Reducing or enlarging copies  
The product has an autoscaling feature. If there is a difference between original paper size and copy paper  
size, the product can autodetect a size mismatch between the original page size and the copy page size. The  
original image is reduced or enlarged automatically to match the copy paper size. You can override  
autoscaling using the reduce and enlarge feature.  
The product can reduce copies to as little as 25 percent of the original size and enlarge copies to as much as  
400 percent of the original (200 percent using the ADF).  
To reduce or enlarge your copies, touch the arrows on the Reduce/Enlarge button until you obtain the desired  
reduction or enlargement. The scale percentage box in the center of the Reduce/Enlarge button indicates the  
percentage of reduction or enlargement.  
Enhancing copies  
You can enhance the quality of your document by touching Enhance to gain access to the enhancement  
screen.  
Background Removal  
If you copy a document that is printed on colored paper, or if you use two-sided copying, you can enhance  
your copy quality by removing the background that might cause your copy to streak or blur. Touch the  
Enhance button to gain access to the embedded Background Removal screen. Adjust the amount of  
background removal by touching the arrows on the Background Removal Control. The slider moves to the  
lighter or darker area of the Background Removal Control bar.  
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4
Walk-up copying  
46  
Sharpness  
The Sharpness Control specifies the sharpness setting that the scanner uses when the product scans your  
original. Sharpness enhances the edges of the original so that faint or fine text and graphics are reproduced  
more sharply. Adjust the amount of sharpness by touching the arrows on the Sharpness Control bar.  
Density  
The Density Control allows you to determine the contrast and brightness of your copy. Touch the arrows on  
the Density Control, and move the slider to the lighter or darker area of the Density Control bar.  
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5
Desktop printing  
47  
Desktop printing  
5
Overview  
When the drivers are installed, the product can function as a network printer. Print jobs can be sent to the  
product from any software program. This chapter addresses the following topics:  
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printing from the software  
printing both sides of paper (duplexing)  
using job retention  
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Printing from the software  
This section provides the basic instructions for printing using special features such as duplexing and stapling.  
PRINTING ON BOTH SIDES  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on FINISHING tab. Select PRINT ON BOTH SIDES.  
PS: Click on ADVANCED tab. Select PAPER/OUTPUT, PRINT ON BOTH SIDES.  
Mac  
Click on FILE, PRINT.  
Choose LAYOUT from the pop-up menu. Select PRINT ON BOTH SIDES.  
Mac OS X  
Click on FILE, PRINT.  
Choose DUPLEX from the pop-up menu. Select PRINT ON BOTH SIDES.  
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Desktop printing  
49  
PRINTING BOOKLETS  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on FINISHING TAB. Select PRINT ON BOTH SIDES, BOOKLET PRINTING TYPE from  
the drop-down menu.  
PS: See the program Help files for information.  
Mac  
Click on FILE, PRINT.  
Choose LAYOUT from the pull-down menu. Select PRINT ON BOTH SIDES.  
Choose PLUG-IN PREFERENCES. Check PRINT-TIME FILTERS. Check BOOKLET.  
Press SAVE SETTINGS.  
Choose BOOKLET PRINTING. Check FORMAT BOOKLET.  
Select the PAPER SIZE from the pull-down menu.  
Mac OS X  
Not available.  
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Desktop printing  
50  
ADDING A COVER TO A BOOKLET  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on PAPER TAB. Check the USE DIFFERENT PAGE FOR FIRST PAGE box. Select  
PAPER SIZE, PAPER SOURCE, and PAPER TYPE.  
PS: See the program Help files for information.  
Mac  
See the program Help files for information.  
Mac OS X  
Not available.  
SADDLE STITCHING  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on FINISHING TAB. Select STAPLE. Select SADDLE STITCH. Selecting SADDLE  
STITCH ensures that the document is folded. Click on the DESTINATION TAB. Choose BOOKLET  
BIN.  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, OUTPUT  
DESTINATIONS, SADDLE STITCH.  
Mac  
See the program Help files for information.  
Mac OS X  
Not available.  
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Desktop printing  
51  
STAPLING DOCUMENTS  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on FINISHING TAB. Select STAPLE.  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, OUTPUT  
DESTINATIONS, STAPLER.  
Mac  
Click on FILE, PRINT.  
Choose LAYOUT from the pull-down menu. Select PRINT ON BOTH SIDES.  
Choose OUTPUT OPTIONS from the pop-up menu. Select the STAPLER OPTION from the  
pull-down menu.  
Mac OS X  
Click on FILE, PRINT.  
Choose FINISHING from the pop-up menu. Select the STAPLER OPTION from the pull-down menu.  
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Desktop printing  
52  
PRINTING MULTIPLE PAGES PER SHEET  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on FINISHING TAB. Select Number of PAGES PER SHEET (up to 16).  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, PAGES PER SHEET.  
Click ‘CHANGE PAGES PER SHEET’ SETTING. Select number per sheet (page orientation).  
Mac  
Click on FILE, PRINT.  
Choose LAYOUT from the pull-down menu.  
Select number of PAGES PER SHEET from the pull-down menu.  
Mac OS X  
Same as Mac above.  
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Desktop printing  
53  
PRINTING WATERMARKS  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on EFFECTS TAB. Select a predefined Watermark from the dropdown menu or  
Click EDIT to make changes, delete or create a new Watermark.  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, WATERMARK. Click  
on ‘CHANGE WATERMARK SETTINGS’ SPECIFY WATERMARK, repeat for Font, Size, Angle,  
Style and Print Watermark.  
Mac  
Click on FILE, PRINT.  
Choose WATERMARK/OVERLAY from the pull-down menu. Select a predefined Watermark or select  
Custom from the TEXT pull-down menu, and type the watermark text in the box below the pull-down  
menu.  
Mac OS X  
Not available.  
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Desktop printing  
54  
SELECTING PAPER SIZE, SOURCE, OR TYPE  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on PAPER TAB. Select PAPER SIZE, SOURCE OR TYPE from the drop-down menus.  
PS: Click on ADVANCED TAB. Select PAPER/OUTPUT, SIZE AND SOURCE.  
Mac  
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Paper Size  
Click on FILE, PAGE SETUP.  
Choose a size from the PAPER SIZE pull-down menu, and then click OK.  
Click on FILE, PRINT.  
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Paper Source or Paper Type  
Click on FILE, PRINT.  
Select the paper type or source from the PAPER SOURCE pull-down menu.  
Mac OS X  
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Paper Size  
Click on FILE, PAGE SETUP.  
Choose a size from the PAPER SIZE pull-down menu, and then click OK.  
Click on FILE, PRINT.  
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Paper Source or Paper Type  
Click on FILE, PRINT.  
Select PAPER FEED from the pull-down menu. Select the paper type or source from the pull-down  
menu.  
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Desktop printing  
55  
USING QUICK COPY, PROOF AND HOLD, STORED JOBS  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on DESTINATION TAB. Click on OPTIONS. Select QUICK COPY, PROOF AND HOLD OR  
STORED JOB. Enter Job Name. Go to Printer.  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, JOB RETENTION.  
Click in the CHANGE ‘JOB RETENTION’ SETTING select QUICK COPY or PROOF AND HOLD.  
Select USER NUMBER.  
Mac  
Click on FILE, PRINT.  
Select JOB RETENTION from the pull-down menu.  
Selection QUICK COPY, PROOF AND HOLD, or STORED JOB from the pull-down menu. Enter User  
Name and Job Name. Go to printer.  
Mac OS X  
Click on FILE, PRINT.  
Select JOB RETENTION from the pull-down menu.  
Selection QUICK COPY, PROOF AND HOLD, or STORED JOB from the pull-down menu. Enter User  
Name and Job Name. Go to printer.  
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Desktop printing  
56  
PRINTING PRIVATE JOBS  
Windows  
Click on FILE, PRINT, PROPERTIES.  
PCL: Click on DESTINATION TAB. Click on OPTIONS. Select PRIVATE JOB. Enter Job Name and  
PIN.  
PS: Click on ADVANCED TAB, DOCUMENT OPTIONS, PRINTER FEATURES, JOB RETENTION.  
Click the CHANGE ‘JOB RETENTION’ SETTING. Select PRIVATE JOB, USER and PIN  
NUMBER.  
Mac  
Click on FILE, PRINT.  
Select JOB RETENTION from the pull-down menu.  
Select PRIVATE JOB from the pull-down menu. Enter User Name, Job Name, and PIN.  
Mac OS X  
Not available.  
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Desktop printing  
57  
RELEASING PRIVATE PRINT JOBS, QUICK COPY, PROOF AND HOLD, AND  
STORED JOBS AT THE PRODUCT  
PRIVATE PRINT JOBS  
1 Touch Menu.  
2 Scroll to Retrieve Job and touch OK.  
3 Scroll to the username of the job to print and touch OK.  
4 Scroll to the jobname of the job to print and touch OK.  
5 Scroll to Print and touch OK.  
6 If a lock symbol appears to the right of PRINT, the job is PIN Protected. Using the numeric  
keypad, select the four-digit PIN entered in the driver. As each number is entered, the number  
changes to an *. Touch OK when finished.  
7 Using the numeric keypad, select the number of copies you want to print and touch OK.  
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Desktop printing  
58  
Printing both sides of paper (duplexing)  
You can set the product to print automatically on both sides of the paper.  
2
CAUTION  
Never try to print on both sides of labels, envelopes, or paper heavier than 199 g/m (53 lb). Damage  
to the product or a jam can result.  
1
2
Load paper for duplexing.  
Select the Print on both sides option from the program or driver. See “PRINTING ON BOTH SIDES” on  
page 48. If you cannot select this option from one of those locations, set it at the control panel. (In the  
Configure Device menu, select the Printing menu, touch Duplex, and select ON.)  
3
Set the Binding and Orientation options from the Print dialog box, if possible. If not, set them from the  
control panel. See “Layout options for printing both sides of paper” on page 59 for more information.  
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Printing both sides of paper (duplexing)  
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Desktop printing  
59  
Layout options for printing both sides of paper  
The four print layout options are shown below. Select the binding and orientation options for this product from  
the Print dialog box, if possible. The terminology in the Print dialog box for the binding edge might be different  
than the terms listed here.  
If you cannot set these options from the Print dialog box, set them from the control panel. Select the  
Configure Device menu, select the Printing menu, touch Binding or Orientation, and choose the layout  
option you want.  
Printing left-to-right  
1. Long-edge  
portrait (default)  
3. Short-edge  
portrait  
2. Long-edge  
landscape  
4. Short-edge  
landscape  
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Desktop printing  
60  
Using job retention  
Four special job-retention features are available for this printer.  
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Private jobs: When you send a private job to the product, the job does not print until you enter a PIN at  
the printer.  
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Stored jobs: You can download a job such as a personnel form, time sheet, or calendar to the product and  
allow other users to print the job at any time. Stored jobs are copied to the hard disk and are not deleted  
if retention space on the product becomes limited.  
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QuickCopy jobs: You can print the requested number of copies of a job and then store a copy of the job on  
the hard disk in the product. Storing the job allows you to print additional copies of the job later.  
Proof and hold jobs: This feature provides a quick and easy way to print and proof one copy of a job and  
then print the additional copies.  
Note  
Go to www.hp.com/support/lj9000 and see the use guide for more information on these features.  
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6
Output devices  
61  
Output devices  
6
Overview  
This chapter includes information on the following output devices:  
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3000-sheet stacker  
3000-sheet stacker/stapler  
Multifunction finisher  
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Output devices  
62  
3000-sheet stacker  
Paper handling features  
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up to 3000 sheets of A4- or Letter-size paper  
up to 1500 sheets of A3- or Ledger-size paper  
jobs are offset  
Bin 2 (face-down on the 3000-sheet stacker and 3000-sheet stapler/stacker; the booklet bin on the  
multifunction finisher) on the output devices is the default bin for all output.  
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3000-sheet stacker  
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Output devices  
63  
3000-sheet stapler/stacker  
Paper handling features  
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up to 3000 sheets A4- or Letter-size paper  
up to 1500 sheets of A3- or Ledger-size paper  
jobs are offset and stapled, if desired  
Using the stapler  
The 3000-sheet stapler/stacker can staple documents consisting of a minimum of two pages, and a maximum  
2
2
of 50 pages of 75 g/m (20 lb) paper or equivalent 5.5 mm (.22 inches). The pages must be 64 to 199 g/m (17  
to 53 lb) of all sizes supported by the product.  
Keep in mind these additional points:  
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The stapler bin can hold up to 3000 sheets.  
Heavier media might have a stapling limit of fewer than 50 pages.  
If the job you want stapled consists of only one sheet, or if it consists of more than 50 sheets, the product  
copies or prints the job to the bin. However it will not staple.  
Selecting the stapler  
You can usually select the stapler through your program or driver, although some options might be available  
only through the driver. See “STAPLING DOCUMENTS” on page 51. Where and how you make selections  
depends on your program or driver.  
If you cannot select the stapler from the program or driver, select the stapler from the product control panel.  
1
2
Touch Copy Settings.  
Touch Corner or Edge, depending on where you want the documents stapled, and then touch OK.  
Note  
The page icon on the right side of the control panel shows the position of the staple.  
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Output devices  
64  
Loading staples  
1
2
3
Move the stacker/stapler away from the product.  
1
2
3
Open the stapler unit door.  
On the empty staple cartridge, pull up on the green tab, and  
then pull the empty cartridge out.  
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Output devices  
65  
4
5
Insert the new staple cartridge, and push down on the green  
tab so that the cartridge locks into place.  
4
5
Close the stapler unit door and attach the stapler/stacker to the  
product.  
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Output devices  
66  
Multifunction finisher  
Paper handling features  
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stacks up to 1000 sheets of A4- and Letter-size paper or up to 500 sheets of A3- and Ledger-size paper  
stacks up to 50 booklets of 5 sheets of A3- and Ledger-size paper  
offsets jobs  
staples up to 50 sheets of paper per document of A4- and Letter-size paper  
staples up to 25 sheets of paper per document A3- and Ledger-size paper  
folds single pages  
saddle-stitches and folds booklets up to 10 sheets of paper (40 pages).  
Using the stapler  
The finisher can staple documents consisting of a minimum of two pages, and a maximum of 50 pages of 75  
2
2
g/m (20 lb) paper or equivalent 5.5 mm (.22 inches). The pages must be 64 to 199 g/m (17 to 53 lb) of all  
sizes supported by the product.  
Consider these additional points:  
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Bin 2 can hold up to 1000 sheets stacked (not stapled).  
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Heavier media may have a stapling limit of fewer than 50 pages.  
If the job you want stapled consists of only one sheet, or if it consists of more than 50 sheets, the finisher  
delivers the job to the bin without staples.  
Selecting the stapler  
You can usually select the stapler through your program or driver, although some options might be available  
only through the driver. See “STAPLING DOCUMENTS” on page 51 or “SADDLE STITCHING” on page 50.  
Where and how you make selections depends on your program or driver.  
If you cannot select the stapler from the program or driver, select the stapler from the product control panel.  
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Output devices  
67  
1
2
Touch Copy Settings.  
At the Staple menu, touch Corner or Edge, depending on where you want the documents stapled, and  
then touch OK. If you selected Booklet from the Copies per Page menu, your stapling options are None,  
One, Two or Center staples.  
Note  
The page icon on the right side of the touch screen shows the position of the staple.  
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Output devices  
68  
Loading staples  
1
2
3
Open the stapler unit door.  
1
2
3
Slide the stapler unit toward you.  
Turn the large green knob until the blue dot appears in the  
window of the stapler unit.  
4
Turn the small green knob at the top of the stapler unit  
counterclockwise until the staple cartridge moves to the left of  
the stapler unit.  
CAUTION  
The blue dot must appear in the window of the stapler unit  
before you remove the staple cartridge. If you try to remove  
the staple cartridge before the blue dot appears in the  
window, you could damage the finisher.  
4
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Output devices  
69  
5
6
7
8
On the empty staple cartridge, squeeze the tabs together and pull the empty cartridge out.  
Insert the new staple cartridge so that it locks into place.  
5
Slide the stapler unit into the finisher.  
Close the stapler unit door.  
6
7
8
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Output devices  
70  
Making booklets  
You can gain access to the booklet-printing feature through some programs, such as desktop publishing  
programs. Refer to the user guide that came with your program for information on making booklets.  
If you are using a program that does not support booklet making, you can create booklets using your HP  
drivers.  
Note  
HP recommends that you use your program to prepare and preview your document for printing, then  
use your HP driver to print and saddle stitch your booklet.  
There are three main steps to creating a booklet from your driver:  
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Preparing your booklet: Arrange the pages on a sheet (booklet imposition) to create a booklet. You can  
impose your document from your program or use the booklet-printing feature in your HP driver. (See  
“PRINTING BOOKLETS” on page 49.)  
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Adding a cover: Add a cover to your booklet by selecting a different first page using a different paper type.  
You can also add a cover of the same paper type as your booklet. Booklet covers must be the same size  
as the rest of the sheets. However, the covers may be a different weight from the rest of the booklet. (See  
“ADDING A COVER TO A BOOKLET” on page 50.)  
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Saddle stitching: Paper must be fed into the product short edge first. The finisher staples the center of  
your booklet (saddle stitching). If your booklet is only one sheet of paper, the finisher will fold the sheet,  
but not staple it. If the booklet consists of more than one sheet of paper, the finisher will staple and then  
fold up to 10 sheets per booklet. (See “SADDLE STITCHING” on page 50.)  
The booklet-printing feature of the multifunction finisher allows you to saddle stitch and fold booklets using the  
following paper sizes:  
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A3  
A4  
Letter  
Legal  
Ledger  
See the multifunction finisher use guide at www.hp.com/lj9000 for detailed information on making booklets.  
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7
Maintenance  
71  
Maintenance  
7
Overview  
This chapter includes information on the following topics:  
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print cartridge information  
printer maintenance kit  
product cleaning  
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Maintenance  
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Print cartridge information  
This section contains information about print cartridges.  
Print cartridge authentication  
The product informs you when a cartridge is not a genuine HP print cartridge after you insert it in the product.  
If you insert a used HP cartridge from another HP product, the product can take as many as 60 printed pages  
to authenticate that the cartridge is a genuine HP part, and then reactivate the supply status features.  
If the control panel message states that this is not a genuine HP print cartridge and you believe you purchased  
an HP cartridge, call the HP fraud hotline at (1) (887) 219-3183 (toll-free in North America).  
Non-HP print cartridges  
Hewlett-Packard Company cannot recommend use of non-HP print cartridges, either new or remanufactured.  
Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs  
required as a result of using a non-HP print cartridge will not be covered under the product warranty.  
When you use a non-HP print cartridge, the product is unable to report on the status of the print cartridge. The  
CARTRIDGE LOW and CARTRIDGE OUT messages will not be provided.  
Print cartridge life expectancy  
When a CARTRIDGE LOW message appears on the control panel display, the default setting allows the product to  
continue printing until you replace the print cartridge, or until the product receives an “end of drum life”  
message. When a CARTRIDGE OUT message appears at the end of the drum life, the product stops, and you  
cannot override the message or continue printing until you replace the drum. The product stops to prevent  
potential damage to the product.  
HP recommends that you order a replacement print cartridge when you first receive a CARTRIDGE LOW alert.  
You can order a cartridge using the Internet Enabled Supplies Ordering feature. For a direct connection, click  
the printer icon on the bottom right of your screen, click the icon of the product you use, and click the Order  
Supplies link on the status page. In a network environment, use the Web access server to order supplies  
online.  
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Maintenance  
73  
Printer maintenance kit  
Note  
The printer maintenance kit is a consumable and is not covered under warranty.  
To ensure optimum print quality, the product prompts you to perform printer maintenance every 350,000  
pages. When the PERFORM PRINTER MAINTENANCE dialog box appears on the control panel, you must install a  
printer maintenance kit (see “Parts and accessories” on page 17 for ordering information). After a new  
maintenance kit is installed, the control panel displays another dialog box with the message NEW MAINTENANCE  
KIT. Touch YES. To verify that the maintenance count is reset to zero, print the configuration.  
To print the configuration, on the touch screen of the graphical display:  
1
2
3
4
Touch Menu.  
Touch Information.  
Touch Print Configuration.  
Touch OK.  
For more information on installing the printer maintenance kit, see the instructions that accompany it.  
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Maintenance  
74  
Product cleaning  
To maintain print quality, clean the product thoroughly:  
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every time you change the print cartridge  
whenever print-quality problems occur  
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Clean the outside of the product with a lightly water-dampened cloth. Clean the inside with only a dry, lint-free  
cloth. Observe all warnings and cautions regarding the cleaning tasks.  
WARNING!  
CAUTION  
Avoid touching the fusing area when cleaning the product. It can be HOT.  
To avoid permanent damage to the print cartridge, do not use ammonia-based cleaners on or around  
the product except as directed.  
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Maintenance  
75  
To clean the paper path  
1
Before you begin these steps, turn the product off (button out)  
and disconnect all cables.  
1
2
3
4
2
Open the front cover of the product, rotate the green lever  
downward to the unlocked position, and remove the print  
cartridge.  
CAUTION  
To prevent damage to the print cartridge, use two hands when  
removing it from the product.  
Note  
If toner gets on your clothes, wipe it off with a dry cloth, and wash  
your clothes in cold water. Hot water sets toner into fabric.  
3
4
With a dry, lint-free cloth, wipe any residue from the paper path  
area, the registration roller, and the print cartridge cavity.  
Replace the print cartridge.  
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Maintenance  
76  
5
6
Make sure the green lever is in the locked position.  
Close the front cover, reconnect all cables, and turn the product  
on (button in).  
5
6
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Maintenance  
77  
To clean the outside of the product  
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Clean the outside of the product if it is visibly marked.  
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Use a soft, lint-free cloth dampened with water, or water and a mild detergent.  
To clean the touch screen  
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Clean the touch screen when needed (fingerprints, dust build-up).  
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Wipe the touch screen gently with a clean, water-dampened, lint-free cloth.  
CAUTION  
Use water only. Solvents or cleaners may damage the touch screen. Do not pour or spray water directly  
onto the touch screen.  
To clean the glass  
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Clean the glass only if dirt is visible, or if you are experiencing a decrease in copy quality, such as  
streaking.  
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Clean the glass surface by wiping it gently with a clean, slightly damp, lint-free cloth. Use an  
ammonia-based surface cleaner to dampen the cloth.  
CAUTION  
Do not pour or spray liquids directly onto the glass.  
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Do not press hard on the glass surface (you could break the glass).  
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Maintenance  
78  
To clean the ADF  
1
Clean the ADF only if visibly marked, or if you are experiencing a  
decrease in copy quality, such as streaking.  
1
2
3
Lift the ADF.  
Locate the top and bottom ADF glass strips.  
Clean the glass strips by wiping them gently with a clean,  
slightly damp, lint-free cloth. Use an ammonia-based surface  
cleaner to dampen the cloth.  
2
4
4
Locate the white, vinyl ADF backing.  
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Maintenance  
79  
5
6
Locate the white, vinyl calibration strips.  
5
7
Clean the ADF backing and the calibration strips by wiping  
them with a clean, slightly damp, lint-free cloth. Use an  
ammonia-based surface cleaner to dampen the cloth.  
7
Close the ADF.  
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Maintenance  
80  
If you are still experiencing a decrease in copy quality, you might  
need to clean the inside of the top ADF glass strip.  
1
2
4
CAUTION  
Clean this area only if you are experiencing copy defects  
such as streaks, and there is noticeable dust inside the  
glass strip. Cleaning this area frequently could introduce  
dust into the product.  
1
2
Open the ADF cover.  
Locate the latch that releases the back of the top ADF glass  
strip. Push the latch to the left, and pull down to expose the  
inside of the glass strip.  
3
Gently wipe the glass with a dry, lint-free cloth.  
CAUTION  
Use dry cloth only in this area. Do not use solvents,  
cleaners, water, or compressed air. Doing so could severely  
damage the product.  
4
5
Pull up on the latch to return the glass strip to its normal  
position.  
Close the ADF cover.  
5
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Maintenance  
81  
To clean the ADF rollers  
1
You can clean the rollers in the ADF if you are experiencing  
misfeeds or if your documents are skewed as they go through the  
ADF.  
1
Open the ADF.  
CAUTION  
Clean the rollers only if you are experiencing misfeeds or  
skewing problems, and there is noticeable dust on the  
rollers. Cleaning the rollers frequently could introduce dust  
into the product.  
2
2
3
Locate the rollers near the glass strips.  
Wipe the rollers gently with a clean, water-dampened, lint-free  
cloth.  
4
CAUTION  
Do not pour water directly onto the rollers. Doing so may  
damage the product.  
4
Close the ADF.  
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Maintenance  
82  
5
6
7
Open the ADF cover.  
5
6
8
Locate the rollers.  
Wipe the rollers with a clean, water-dampened, lint-free cloth.  
CAUTION  
Do not pour water directly onto the rollers. Doing so may  
damage the product.  
8
Close the ADF cover.  
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Specifications  
83  
Specifications  
A
Paper specifications  
HP LaserJet products produce excellent print quality. This product accepts a variety of media, such as  
cut-sheet paper (including recycled paper), envelopes, labels, transparencies, and custom-size paper.  
Properties such as weight, grain, and moisture content are important factors affecting product performance  
and output quality.  
The product can use a variety of paper and other print media in accordance with the guidelines in this manual.  
Paper that does not meet these guidelines may cause the following problems:  
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poor print quality  
increased jams and multiple-sheet feeds  
premature wear on the product, requiring repair  
For best results, use only HP-brand paper and print media. Hewlett-Packard cannot recommend the use of  
other brands. Because they are not HP products, HP cannot influence or control their quality.  
It is possible for paper to meet all of the guidelines in this manual and still not produce satisfactory results.  
This might be the result of improper handling, unacceptable temperature and humidity levels, or other  
variables over which HP has no control.  
Before purchasing a large quantity of paper, make sure it meets the requirements specified in this use guide  
and in the print media Guide. Always test paper before purchasing a large quantity. For more information, see  
www.hp.com/go/ljpaper.  
CAUTION  
Using paper outside HP specifications might cause problems for the product, requiring repair. This  
repair is not covered by the HP warranty or service agreements.  
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Specifications  
84  
Supported sizes of paper for input and output  
Note  
For more information on an HP output device, see the install guide that came with the product or  
“Output devices” on page 61.  
Tray or Bin  
Capacity  
Paper  
Weight  
2
Tray1  
Up to  
100 sheets  
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Standard sizes:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, JPostD, 8K, 16K  
64 to 216 g/m (17 to 58 lb  
bond)  
Two-sided printing: 64 to  
199 g/m (17 to 53 lb bond)  
2
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Custom sizes:  
Minimum: 98 by 191 mm (3.9 by 7.5 inches)  
Maximum: 312 by 470 mm (12.28 by 18.46  
inches)  
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Envelope sizes:  
Commercial #10, C5, DL, Monarch, B5  
Up to  
10 envelopes  
Note  
Print envelopes and labels only from Tray 1.  
2
Trays 2 and 3  
Up to  
500 sheets  
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Standard sizes:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, JIS B4, JIS B5, 11 by 17  
64 to 199 g/m (17 to 53 lb  
bond)  
Custom sizes:  
Minimum: 148 by 210 mm (5.8 by 8.2 inches)  
Maximum: 297 by 432 mm (11.7 by 17 inches)  
Custom types: Transparencies  
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Specifications  
85  
Tray or Bin  
Capacity  
Paper  
Weight  
2
Tray 4  
Up to  
2000 sheets  
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Standard sizes:  
Letter, Legal, Executive, ISO A3, ISO A4,  
11 by 17, JIS B4, JIS B5  
64 to 199 g/m (17 to 53 lb  
bond)  
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Custom sizes:  
Minimum: 182 by 210 mm (7.17 by 8.27 inches)  
Maximum: 297 by 432 mm (12.28 by 18.46  
inches)  
2
Automatic  
document feeder  
Up to 100  
sheets  
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Standard sizes:  
64 to 199 g/m (17 to 53 lb  
bond)  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, JPostD, Monarch,  
8K, 16K  
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Custom sizes  
Custom types: Transparencies  
2
Face-up bin  
Up to 3000  
sheets  
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Standard sizes:  
64 to 216 g/m (17 to 58 lb  
bond)  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, JPostD, Monarch,  
8K, 16K  
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Custom sizes  
Custom types: Envelopes, labels  
2
Duplex printing  
accessory  
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Standard sizes:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B4, JIS B5, 8K, 16K  
64 to 199 g/m (17 to 53 lb  
bond)  
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Custom sizes  
Custom types: Duplexing is not supported for  
envelopes, labels, or transparencies  
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Specifications  
86  
Tray or Bin  
Capacity  
Paper  
Weight  
2
3000-sheet  
stacker  
Up to  
3000 sheets of  
Letter or A4  
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Standard sizes for face-down bin:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, 8K, 16K  
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64 to 199 g/m (17 to 53  
lb bond) in face-down bin  
Up to  
1,500 sheets of  
Ledger or A3  
Standard sizes for face-up bin:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, JPostD, Monarch,  
8K, 16K  
2
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64 to 216 g/m (17 to 58  
lb bond) in face-up bin  
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Custom sizes  
Custom types: Envelopes, labels, transparencies,  
heavy paper  
2
3000-sheet  
Up to  
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Standard sizes for face-down bin:  
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64 to 199 g/m (17 to 53  
stapler/stacker  
3000 sheets  
stacked (up to  
50 sheets  
stapled)  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, 8K, 16K  
lb bond) in face-down bin  
Standard sizes for face-up bin:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, 11 by 17, JIS B5, JIS B4, JPostD, Monarch,  
8K, 16K  
2
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64 to 216 g/m (17 to 58  
lb bond) in face-up bin  
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Custom sizes  
Custom types: Envelopes, labels, transparencies,  
heavy paper  
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Specifications  
87  
Tray or Bin  
Capacity  
Paper  
Weight  
2
Multifunction  
finisher  
Up to  
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Standard sizes:  
Letter, Legal, Executive, ISO A3, ISO A4, ISO  
A5, JIS B4, JIS B5, 11 by 17  
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64 to 199 g/m (17 to 53  
lb bond) in face-down bin  
1000 sheets  
stacked (up to  
50 sheet  
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Custom sizes:  
stapled)  
2
Minimum: 98 by 191 mm (3.9 by 7.5 inches)  
Maximum: 312 by 470 mm (12.28 by 18.46  
inches)  
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64 to 216 g/m (17 to 58  
lb bond) in face-up bin  
Up to 50  
booklets of 5  
sheets stacked  
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Custom types: Envelopes, labels, transparencies,  
heavy paper  
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Specifications  
88  
Supported types of paper  
The product allows the selection of the following types of paper and media using the control panel.  
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plain  
pre-printed  
letterhead  
transparency (see “Transparencies” on page 91)  
prepunched  
labels (see “Labels” on page 91)  
bond  
recycled  
color  
card stock (see “Card stock and heavy paper” on page 93)  
rough  
user-defined (five types)  
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Specifications  
89  
Guidelines for using paper  
2
For best results, use conventional 75 g/m (20 lb) paper. Make sure the paper is of good quality, and free of  
cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.  
If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the  
package of paper.  
Some paper causes print quality problems, jamming, or damage to the product. Do not use letterhead paper  
that is printed with low-temperature inks, such as those used in some types of thermography, and do not use  
raised letterhead. Coated papers and some transparencies can wrap around the fuser roller and possibly  
cause jams.  
The product uses heat and pressure to fuse toner to the paper. Make sure that any colored paper or preprinted  
forms use inks that are compatible with the product fusing temperature (200° C or 392° F for 0.1 second).  
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Specifications  
90  
Resolving issues with paper and other print media  
Use this section to resolve common problems with paper and other print media.  
Symptom  
Problem  
Solution  
Poor print quality or toner  
adhesion, problems with  
feeding  
Too moist, too rough, too smooth,  
or embossed; faulty paper lot  
Try another kind of paper, between 100 to 250  
Sheffield, 4 to 6 percent moisture content.  
Dropouts, jamming, curl  
Stored improperly  
Too heavy  
Store paper flat in its moisture-proof wrapping.  
Increased gray background  
shading  
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Use a lighter weight paper.  
Use the face-up bin.  
Excessive curl  
Too moist, wrong grain direction or  
short-grain construction  
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Use the face-up bin.  
Use long-grain paper.  
Problems with feeding  
Jamming, damage to product  
Problems with feeding  
Multisheet feeding  
Cutouts or perforations  
Ragged edges  
Use paper free of cutouts or perforations.  
Use supported types of paper.  
Paper sticking together  
Remove paper, fan it, and reload paper.  
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Specifications  
91  
Labels  
To avoid damaging the product, use only labels recommended for use in monochrome laser printers. Never  
print on the same sheet of labels more than once.  
CAUTION  
Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than  
216 g/m (58 lb bond). Damage to the product and jams might result.  
2
Label construction  
When selecting labels, consider the quality of each component:  
l
Adhesives: The adhesive material should be stable at 200° C (392° F), the maximum fusing temperature  
of the product.  
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Arrangement: Only use full-sheet labels. Labels can peel off sheets with spaces between the labels,  
causing serious jams.  
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Curl: Prior to printing, labels must lay flat with no more than 13 mm (0.5 inch) of curl in any direction.  
Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.  
Transparencies  
CAUTION  
Transparencies used in the product must be able to withstand 200° C (392° F), the maximum fusing  
temperature of the product. To avoid damaging the product, use only transparencies recommended for  
use in monochrome laser printers.  
Do not print on both sides of labels, transparencies, envelopes, custom paper, or paper heavier than  
2
216 g/m (58 lb bond). Damage to the product and jamming might result.  
If you have problems printing transparencies, use Tray 1 and send them to the face-down bin.  
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Specifications  
92  
Envelopes  
Note  
To print envelopes, use Tray 1 and print them either to the face-down bin or to the face-up bin.  
Envelope construction  
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers,  
but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality  
of the envelopes. When selecting envelopes, consider the following components:  
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Weight: See “Paper specifications” on page 83 for supported envelope weight.  
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Construction: Prior to printing, envelopes should lay flat with less than 6 mm (0.25 inches) curl and should  
not contain air. (Envelopes that trap air may cause problems.)  
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Condition: Make sure envelopes are not wrinkled, nicked, or otherwise damaged.  
Sizes in Tray 1: See “Supported sizes of paper for input and output” on page 84 for supported paper sizes.  
Envelopes with adhesive strips or flaps  
Envelopes with a peel-off adhesive strip, or with more than one flap that folds over to seal, must use adhesives  
compatible with the heat and pressure of the product. The extra flaps and strips might cause wrinkling,  
creasing, or jams.  
Envelopes with double-side-seams  
Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams.  
This style might be more likely to wrinkle. Make sure the seam extends all the way to the corner of the  
envelope.  
Envelope storage  
Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is  
trapped in an envelope creating an air bubble, then the envelope may wrinkle during printing.  
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Specifications  
93  
Card stock and heavy paper  
2
For optimum product performance, do not use paper heavier than 216 g/m (58 lb bond) in optional Tray 1 or  
2
199 g/m (53 lb) in other trays. Paper that is too heavy might cause misfeeds, stacking problems, jams, poor  
toner fusing, poor print quality, or excessive mechanical wear.  
Card stock construction  
2
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Smoothness: 135 to 216 g/m (36 to 58 lb bond) card stock should have a smoothness rating of 100 to 180  
Sheffield.  
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Construction: Card stock should lay flat with less than 5 mm (0.2 inches) of curl.  
Condition: Make sure card stock is not wrinkled, nicked, or otherwise damaged.  
Sizes: See the sizes listed for “Tray1” on page 84.  
Note  
Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make sure  
the cards are not stuck together.  
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Specifications  
94  
Environmental specifications  
Power consumption  
Power consumption  
(average, in watts).  
Power consumption  
with typical output device  
Product state  
Printing  
(100–127 V units)  
(220–240 V units)  
1075 Watts  
1075 Watts  
1130 Watts  
1130 Watts  
Standby  
(100–127 V units)  
(220–240 V units)  
440 Watts  
440 Watts  
485 Watts  
485 Watts  
PowerSave 1 (Fan is on)  
(100–127 V units)  
(220-240 V units)  
70 Watts  
70 Watts  
115 Watts  
115 Watts  
Low power  
(100–127 V units)  
(220–240 V units)  
230 Watts  
230 Watts  
275 Watts  
275 Watts  
Off  
(100–127 V units)  
(220–240 V units)  
0.5 Watts  
1.3 Watts  
0.5 Watts  
1.3 Watts  
ADF copying/printing  
(100–127 V units)  
(220–240 V units)  
1130 Watts  
1130 Watts  
1185 Watts  
1185 Watts  
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Specifications  
95  
Power requirements  
Power requirements (acceptable line voltage)  
100–127 V (+/- 10%)  
220–240 V (+/- 10%)  
220 V (+/- 10%)  
50-60 Hz (+/- 2 Hz)  
50 Hz (+/- 2 Hz)  
60 Hz (+/- 2 Hz)  
Acoustical specifications  
Operating  
a
Acoustics  
(Printing)  
Idle  
Power save  
inaudible  
Sound power level  
7.4 Bel  
60 dB  
5.7 Bel  
40 dB  
Sound pressure level,  
inaudible  
L
(Bystander  
pAm  
position)  
Sound pressure level,  
57 dB  
40 dB  
inaudible  
L
(Operator position)  
pAm  
a. Copy speed is 50 ppm  
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Specifications  
96  
Circuit capacity  
Minimum recommended circuit capacity  
100–127 V  
220–240 V  
15.0 amps  
6.5 amps  
Operating environment  
Operating temperature  
Relative humidity  
50° to 91° F (10 to 32.5° C)  
10 to 80 percent  
-40° to +60° F  
Storage temperature  
Storage humidity  
15 to 90 percent  
50 ppm  
Speed, in pages per  
minute (ppm)  
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B
Web access feature  
97  
Web access feature  
B
Using the Web access feature  
The product comes equipped with a Web access feature. The Web access feature allows you to obtain  
information about the product, including:  
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control panel messages  
supplies levels and ordering  
tray configuration  
product control panel menu configurations  
product configuration page  
product Event Log  
product usage (types of print jobs)  
network configuration and management  
e-mail alerts  
You can also use the Web access feature to perform the print job management functions that would usually be  
done at the product control panel. These functions include:  
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changing product settings  
changing product configuration  
canceling print jobs  
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Web access feature  
98  
To gain access to the Web access feature  
Note  
To use the Web access feature, you must have an IP-based network and a Web browser.  
In your Web browser, type the IP address assigned to the product. For example, if the product IP address is  
192.1.2.3, you would type this address:  
http://192.1.2.3  
For more information about the Web access feature, see the online hp embedded web server for hp LaserJet  
printers users guide available at www.hp.com/support/lj9000.  
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Index  
99  
Index  
Numerics  
adhesive labels  
3000-sheet stacker  
features 62  
ordering 17  
paper sizes supported 86  
3000-sheet stapler/stacker  
loading staples 64, 68  
locating 19  
printing 20  
specifications 91  
agreements, service 5  
Assistant, Support 5  
Attention LED 32, 33  
authorized dealers 5  
automatic document feeder (ADF)  
capacity 15  
ordering 17  
paper sizes supported 86  
saddle stitching booklets 50  
stapling documents 51, 63  
cleaning 78  
loading 39  
locating 19  
paper sizes supported 85  
rollers, cleaning 81  
A
accessories  
locating 19  
B
ordering 5, 17  
background shading, troubleshooting 90  
base memory 16  
bins  
capacities 85  
locating 19  
paper sizes supported 85  
acoustical specifications 95  
ADF (automatic document feeder)  
capacity 15  
cleaning 78  
loading 39  
paper sizes supported 85  
selecting 44  
locating 19  
booklets  
paper sizes supported 85  
rollers, cleaning 81  
adhesive envelopes 92  
creating 70  
imposition 70  
printing options 49  
saddle stitching 50  
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Index  
100  
books, copying 44  
both sides  
copying on 44  
control panel  
cleaning touch screen 77  
error messages 29  
features 31  
printing on 22, 48, 58  
brightness, copy settings 33, 45  
help system 29  
keys and lights 32  
maintenance messages, resetting 73  
navigating 35  
setting custom paper size 28  
setting page orientation 59  
Web access feature 97  
copying  
C
canceling jobs 34  
capacity  
accessories 86  
ADF (automatic document feeder) 15  
bins 85  
cartridges 17  
books 44  
finisher, multifunction 17  
trays 84  
card stock specifications 93  
cartridges, print  
contrast, adjusting 45  
control panel keys 33  
control panel settings 36  
double-sided 44  
authentication 72  
features 16  
factory default settings 42  
multitasking 41  
life expectancy 72  
ordering 17  
removing 75  
cartridges, staple 17  
circuit capacity requirements 96  
cleaning 74  
settings, changing 43  
covers, booklet 50, 70  
curl, troubleshooting 90  
custom paper sizes  
loading 27  
supported 84  
clothing, washing toner off 75  
collating copies 44  
color documents 38  
contrast, copy settings 33, 45  
customer support  
online 3  
US and Canada 6  
worldwide 7  
D
Data LED 32, 33  
default settings  
for copying 42  
for digital sending 40  
restoring 33  
density 46  
digital sending 39  
ENWW  
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Index  
101  
DIMMs  
error messages 29  
expansion options 16  
ordering 18  
Ethernet cards, ordering 18  
disk. See hard disk  
display, control panel  
cleaning 77  
F
Face-up bin  
locating 19  
features 32, 35  
doors, locating 19  
dots per inch (dpi) 15  
double-sided  
paper sizes supported 85  
factory default settings  
for copying 42  
for digital sending 40  
restoring 33  
copying 44  
printing 22, 48, 58  
downloading firmware 3  
dpi (dots per inch) 15  
drivers  
FastRes 15  
features  
control panel 31  
printer 15  
included 16  
settings 48  
feeding problems  
ADF 81  
duplexer  
locating 19  
paper sizes supported 85  
duplexing  
copying 44  
troubleshooting media 90  
file formats, digital sending 39  
film, transparency 91  
finisher, multifunction  
booklets, creating 70  
ordering 17  
letterhead 22  
printing 48, 58  
paper sizes supported 87  
using 66  
duty cycle 15  
firmware upgrades 3  
first page out 15  
Flash DIMMs, ordering 18  
fonts, included 16  
fraud hotline 72  
front door, locating 19  
fusing compatibility 89  
E
EIO cards, ordering 18  
EIO hard disk. See hard disk  
electrical specifications 95, 96  
e-mailing documents 39  
energy consumption 94  
Enhance key 33, 36  
enlarging copies 33, 45  
envelopes  
G
glass  
printing 20  
cleaning 77  
sizes supported 84  
specifications 92  
loading originals on 39  
environmental specifications 94  
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Index  
102  
graphical display, control panel  
cleaning 77  
input trays  
capacities 84  
features 32, 35  
loading 20  
gray backgrounds, troubleshooting 90  
green LED 33  
paper sizes supported 84  
setting paper size 27  
IP address 98  
guidelines, paper 83, 89  
H
J
hard disk  
jams, paper  
ordering 18  
preventing 20  
storing jobs 60  
troubleshooting media 90  
JetDirect print servers, ordering 18  
job retention  
hardware repair 6  
heavy paper specifications 93  
held jobs  
features 60  
features 60  
releasing 57  
releasing jobs 57  
storing 55  
storing 55  
Help key, control panel 33  
help system 29  
HP-authorized dealers 5  
HP customer support  
online 3  
K
keys, control panel 32  
kit, maintenance  
installing 73  
ordering 18  
US and Canada 6  
worldwide 7  
L
HP FastRes 15  
labels  
HP fraud hotline 72  
HP JetDirect print servers, ordering 18  
HP Smart Compression 39  
HP Support Assistant CD-ROM 5  
humidity specifications 96  
printing 20  
specifications 91  
landscape orientation  
copying 43  
printing 59  
languages, printer 16  
LEDs 32  
I
Image modification 36  
in-country/region support 7  
indicator lights 32  
left door, locating 19  
letterhead  
loading 22  
specifications 89  
life expectancy, print cartridges 72  
lights, control panel 32  
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Index  
103  
loading  
multifunction finisher  
booklets, creating 70  
ordering 17  
paper sizes supported 87  
using 66  
documents for digital sending 39  
staples 64, 68  
Tray 1 20  
Tray 2 22  
Tray 3 22  
Tray 4 24  
multiple pages per sheet 52  
multipurpose tray (Tray 1)  
loading 20  
M
locating 19  
maintenance agreements 5  
maintenance kit  
paper sizes supported 84  
setting paper size 27  
installing 73  
ordering 18  
N
media  
network cards, ordering 18  
noise specifications 95  
non-HP toner cartridges 72  
number of copies 35  
numeric keypad 32, 34  
n-up printing 52  
card stock specifications 93  
envelope specifications 92  
label specifications 91  
letterhead 22  
loading 20  
options, selecting 54  
sizes supported 84  
specifications 83, 89  
transparency specifications 91  
troubleshooting 89  
types supported 88  
memory  
O
one-touch copying 43  
online help system 29  
online support 3  
operating environment, specifications 96  
options. See settings  
orange LED 33  
base 16  
ordering 18  
ordering  
storing print jobs 55, 60  
Memory Enhancement technology (MEt) 16  
menus, control panel 35  
messages  
error and status 29  
maintenance, resetting 73  
microprocessor speed 15  
misfeeds, ADF 81  
multifeeds, ADF 81  
accessories 17  
software 4  
orientation  
copying 42, 43  
printing 59  
Original section, control panel touch screen 36  
originals, loading 39  
ENWW  
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Index  
104  
output bins  
capacities 85  
phone numbers, customer support  
fraud hotline 72  
locating 19  
paper sizes supported 85  
selecting 44  
US and Canada 6  
worldwide 7, 8  
portrait orientation  
copying 43  
overhead transparencies, specifications 91  
printing 59  
P
postcards, specifications 93  
PostScript emulation 16  
power specifications 94  
preprinted paper  
loading 22  
page count, resetting 73  
page orientation  
copying 42, 43  
printing 59  
pages per minute 15  
pages per sheet 52  
paper  
specifications 89  
preventative maintenance kit. See printer maintenance kit  
print cartridges  
letterhead 22  
loading 20  
authentication 72  
features 16  
options, selecting 54  
sizes supported 84  
specifications 83, 89  
troubleshooting 89  
types supported 88  
paper input trays  
capacities 84  
life expectancy 72  
ordering 17  
removing 75  
print sever cards, ordering 18  
printer drivers  
included 16  
settings 48  
loading 20  
printer languages, included 16  
printer maintenance kit  
installing 73  
paper sizes supported 84  
setting paper size 27  
paper jams  
ordering 18  
preventing 20  
printer messages 29  
private jobs  
options 60  
troubleshooting media 90  
paper output bins  
capacities 85  
printing 56  
locating 19  
releasing 57  
paper sizes supported 85  
selecting 44  
paper path, cleaning 75  
part numbers 17  
PCL drivers 16  
processor speed 15  
Proof and hold jobs  
options 60  
printing 55  
releasing 57  
personalities, included 16  
ENWW  
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Index  
105  
Q
settings  
QuickCopy jobs  
options 60  
printing 55  
copy 42, 43  
digital sending, default 40  
paper size 27  
releasing 57  
restoring defaults 33  
software options 48  
Web access feature 97  
sharpness 46  
R
RAM  
base 16  
Show me how Help 29  
sizes, paper  
selecting 54  
setting trays 27  
supported 84  
Smart Compression, HP 39  
software  
ordering 4  
settings 48  
sound specifications 95  
sources, paper 54  
special media, printing 20  
specifications  
storing jobs 55, 60  
Ready LED 32, 33  
reducing copies 33, 45  
refilling staples 64, 68  
releasing stored jobs 57  
repair assistance 6  
Reset key 32, 33  
resetting page count 73  
resizing copies 33, 45  
resolution 15  
Resolution Enhancement Technology (REt) 15  
restoring default settings 33  
retention, job  
acoustical 95  
features 60  
card stock 93  
releasing jobs 57  
envelopes 92  
storing jobs 55  
environmental 94  
labels 91  
right door, locating 19  
RIP ONCE technology 18  
rollers, cleaning 81  
rollers, replacement 18  
paper 83, 89  
printer features 15  
transparencies 91  
speed  
S
printing custom media 27  
specifications 15  
stacker bin, locating 19  
stacker, 3000-sheet  
features 62  
saddle stitching 50  
scaling copies 33, 45  
Send Options key  
features 33, 37  
using 40  
ordering 17  
sending, digital 39  
server cards, ordering 18  
service agreements 5  
paper sizes supported 86  
staple cartridge 17  
ENWW  
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Index  
106  
stapler/stacker  
toner  
adhesion problems 90  
washing off clothing 75  
toner cartridges. See print cartridges  
touch-screen graphical display  
cleaning 77  
features 32, 35  
transparencies, specifications 91  
Tray 1  
loading 20  
locating 19  
paper sizes supported 84  
setting paper size 27  
Tray 2  
loading staples 64, 68  
locating 19  
ordering 17  
paper sizes supported 86  
saddle stitching booklets 50  
stapling documents 51, 63  
Start key 32, 34  
status bar, control panel 35  
status lights, control panel 32  
status messages 29  
status, supplies 16  
Stop key 32, 34  
stored jobs  
options 60  
loading 22  
printing 55  
locating 19  
releasing 57  
storing envelopes 92  
supplies  
paper sizes supported 84  
setting paper size 27  
Tray 3  
ordering 5  
loading 22  
status page 16  
locating 19  
Web access feature 97  
Support Assistant CD-ROM 5  
support, customer  
online 3  
paper sizes supported 84  
setting paper size 27  
Tray 4  
loading 24  
US and Canada 6  
worldwide 7  
locating 19  
paper sizes supported 85  
setting paper size 27  
trays  
T
telephone numbers, customer support  
fraud hotline 72  
capacities 84  
loading 20  
US and Canada 6  
paper sizes supported 84  
setting paper size 27  
troubleshooting  
worldwide 7, 8  
temperature  
fusing compatibility, media 89  
operating environment specifications 96  
Token Ring cards, ordering 18  
ADF misfeeds 81  
paper 89  
TrueType fonts included 16  
ENWW  
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Index  
107  
two-sided  
copying 44  
printing 22, 48, 58  
typefaces included 16  
types, paper 54, 88  
U
upgrading firmware 3  
V
vertical transfer door, locating 19  
voltage requirements 95  
W
washing off toner 75  
watermarks, printing 53  
Web access feature 97  
web sites, support 3  
weight, paper  
heavy 93  
supported 84  
What is this? Help 29  
worldwide support options 7  
wrinkled paper, troubleshooting 90  
ENWW  
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