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w17e/W17q LCD Monitor
User’s Guide
• Preface
• Setup
The only warranties for HP products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.
This document contains proprietary information that is protected by copyright. No part of this document may be photocopied,
reproduced, or translated to another language without the prior written consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
Copyright © 2007 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Adobe and Acrobat are trademarks of Adobe Systems Incorporated.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.
HP supports lawful use of technology and does not endorse or encourage the use of its products for purposes other than those
permitted by copyright law.
The information in this document is subject to change without notice.
Part number: 446747-002
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Safety and Maintenance Guidelines
Important Safety Information
The power cord is designed for use with your monitor. To use a different cord, use only a power source and
connection compatible with this monitor. For information on the correct power cord set to use with your monitor,
WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable
the power cord grounding feature. The grounding plug is an important safety feature. Connect
the equipment to a grounded (earthed) power outlet.
WARNING: For your safety, be sure that the grounded power outlet you plug the power cord
into is easily accessible to the operator and located as close to the equipment as possible. To
disconnect power from the equipment, unplug the power cord from the power outlet by
grasping the plug firmly. Never pull on the cord.
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your
computer and its peripheral devices (such as a monitor, printer, or scanner) to a surge
protection device such as a power strip with surge protection or uninterruptible power
supply (UPS).
Not all power strips provide surge protection; the power strips must be specifically labeled as
having this ability. Use a power strip whose manufacturer offers a damage replacement policy
so you can replace your equipment if surge protection fails.
Safety Precautions
CAUTION: Avoid applying pressure to the LCD screen; doing so can cause damage.
• Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of
the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the
electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating
of the cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
• Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
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Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
• Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating
properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or
service provider.
• Adjust only those controls that are described in the operating instructions.
• Turn your monitor off when not in use. You can substantially increase the life expectancy of your monitor by
using a screen saver and turning off the monitor when not in use.
• Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.
• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
• Unplug your monitor from the wall outlet before cleaning.
• Do not drop your monitor or place it on an unstable surface.
• When removing the monitor pedestal base, you must lay the monitor face down on a soft area to prevent it
from getting scratched, defaced, or broken.
Cleaning the Monitor
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow
these steps:
1 Turn off the computer and the monitor.
2 Unplug your monitor from the wall outlet before cleaning.
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substances to clean the
monitor screen or cabinet. These chemicals may damage the monitor. Do not use liquid
cleaners or aerosol cleaners. Never use water to clean an LCD screen.
3 Wipe the screen with a dry, soft, clean cloth.
If the screen requires additional cleaning, use an antistatic screen cleaner.
4 Dust the monitor housing. Use a damp cloth to clean the cabinet.
If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.
5 Plug in the monitor.
6 Turn on the monitor and the computer.
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Setup
Base and Tilt
Attaching the Base
1 Set the panel face-down on a flat, protected surface.
2 Align the pedestal slots with the panel tabs and insert (A).
3 Slide the pedestal to the right to lock it into place (B).
4 Lift the panel and lower the pedestal onto the base until the push tab locks.
WARNING: Be careful to avoid pinching or scraping fingers when attaching the base.
CAUTION: To prevent damage, avoid applying pressure to the panel front.
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Removing the Base
1 Push the release tab and raise the pedestal off the base.
2 Set the panel face-down on a flat, protected surface.
3 Slide the pedestal to the left to unlock it from the base (A).
4 Remove the pedestal from the panel (B).
WARNING: Be careful to avoid pinching or scraping fingers when attaching the base.
CAUTION: To prevent damage, avoid applying pressure to the panel front.
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Adjusting the Tilt
For optimal viewing, adjust the screen tilt to your own preference, as follows:
1 Face the front of the monitor and hold the stand so that you do not topple the monitor while changing the tilt.
2 Adjust the tilt by moving the monitor’s top edge toward or away from you.
CAUTION: To avoid breakage or other damage, do not touch the LCD screen while changing
the tilt.
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Cables
Attaching the Cables
Attach the provided VGA cable to this monitor. Connectors are on the back of the monitor.
1 Turn off your computer.
2 Connect the built-in monitor speakers to the computer, using the audio cable (green connector).
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3 Connect one end of the 15-pin D-Sub VGA cable (blue connector) to the back of the monitor and connect the
other end to the computer VGA port.
4 Connect one end of the power cord to the back of the monitor and plug the other end into a grounded outlet.
5 Turn on your monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image, see Technical Support
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Wall Mounting Arm
Preparing to Install a Wall Mounting Arm (Not supplied)
This monitor can be attached to a wall mounting arm that you purchase separately.
CAUTION: Before disassembling the monitor, turn off the monitor power, and disconnect all
power, video, and audio cables.
1 Disconnect the cables from the monitor.
2 With the panel face-down on a protected surface, remove the screws and the pedestal attachment.
3 Follow the manufacturer’s instructions to assemble the wall mounting arm.
Installing a Wall Mounting Arm
1 Set the monitor screen down on a flat, soft, protected surface.
2 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the mounting holes
in the back of the monitor.
3 Insert four screws into the mounting holes and tighten.
4 Reconnect the cables. Refer to the user’s manual that came with the wall mounting arm (purchased separately)
for instructions on attaching it to the wall.
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Using the Monitor
Operating Instructions
Control buttons are located on the front of the panel, as shown in the illustration following. Use the Menu button
to adjust the display settings to your personal preferences:
• Set up the monitor, attach the cables, and adjust the tilt as described in the Setup section above.
• Press the power button to turn the monitor on and off. The power indicator lights up when the monitor is on.
• The monitor must be turned on for the other control buttons to work.
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Settings
Setting the Optimal Resolution
The recommended resolution for this monitor is 1440 by 900. To configure the monitor to this resolution,
complete the setup procedure and make sure that the monitor is connected to the computer. Turn the monitor on
and do the following:
1 Click the Windows Start Button , and then click Control Panel.
2 Under Appearance and Personalization, click Adjust Screen Resolution.
3 Set the resolution slide bar to 1440 by 900.
Monitor for instructions.
Adjusting the Volume
Press the front monitor panel volume increase and decrease buttons to adjust volume to the desired level. Volume
can range from 0 (mute) to 100. The preset value is 50. Volume cannot be adjusted through the OSD menu.
Locking the OSD
To lock the OSD (onscreen display), press and hold the Menu button while the monitor is off, then press the
power button to turn the monitor on. To unlock the OSD, repeat the locking procedure. When the OSD is locked,
settings cannot be changed in the OSD menu.
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Adjusting OSD Settings
1 Press the Menu button to activate the OSD menu.
2 Press + or – on the monitor front panel to navigate through the functions. Once the desired function is
highlighted, press the Menu button again to activate it. If the selected function has a sub-menu, it will be
displayed. Press + or – again to navigate through the sub-menu functions. Once the desired sub-function is
highlighted, press the Menu button to activate it.
3 Press + or – to change the settings of the selected function.
4 To exit and save, select the Exit function. If you want to adjust another function, repeat steps 2–3.
OSD Menu
The figure below shows the OSD menu that appears when you first press the Menu button. In this figure, the
Luminance icon has been selected, so it is highlighted and its title is displayed. Pressing Menu again will display
the sub-menu for this function.
Main Menu and Sub-Menu Items for Adjusting the OSD
Main Menu
Icon
Sub-Menu
Icon
Main Menu Item
Sub-Menu Item
Description
Luminance
Contrast
Contrast from digital-register
Brightness
Focus
Backlight adjustment
Image Setup
Adjust picture phase to reduce
horizontal-line noise
Clock
Adjust picture clock to reduce vertical-line
noise
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Main Menu
Icon
Sub-Menu
Icon
Main Menu Item
Sub-Menu Item
Description (continued)
Image Position
H. Position
Adjust the horizontal position of the
picture
V. Position
Adjust the vertical position of the picture
Color Temp.
Warm
Cool
N/A
N/A
N/A
Recall warm color temperature from
EEPROM
Recall cool color temperature from
EEPROM
sRGB
Recall sRGB temperature from EEPROM
Red gain from digital-register
User / Red
User / Green
User / Blue
Green gain from digital-register
Blue gain from digital-register
Auto-adjustment
OSD Setup
Automatically adjust the screen display for
optimal viewing
H. Position
V. Position
OSD Timeout
Language
Adjust the horizontal position of the OSD
Adjust the vertical position of the OSD
Adjust the OSD timeout
Language
Information
Reset
N/A
N/A
Select the language you like
Information
Show the resolution, H/V frequency and
input port of current input timing
Yes
No
N/A
N/A
Clear each old status of auto-configuration
Do not execute reset, return to main menu
Exit
N/A
N/A
Exit OSD
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Installing Drivers and Using the Auto-Adjustment Feature
Downloading Drivers and Software
To download the latest version of drivers and software files from the HP Support Web site:
2 Select your country/region.
3 Select Download Drivers and Software.
4 Enter the model number of your monitor. The software download pages for your monitor will be displayed.
5 Download and install the driver and software files using the instructions in the download pages.
Using the Auto-Adjustment Function
Press the Auto button to optimize the screen performance for VGA (analog). You can also access the
Auto-adjustment feature through the OSD menu.
Auto-adjustment can correct the following image quality conditions:
• Fuzzy or unclear focus
• Ghosting, streaking, or shadowing effects
• Faint vertical bars
• Thin, horizontal scrolling lines
• An off-center picture
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Technical Support FAQs
Technical Support FAQs (Frequently Asked Questions)
Problem & Question
Possible Solutions
Power LED is not on
• Make sure the Power button is on and the power cord is properly
connected to a grounded power outlet and to the monitor.
No Plug & Play
• In order for the Plug & Play feature of the monitor to work, you
need a Plug & Play compatible computer and video card. Check
with your computer manufacturer.
• Check the monitor’s video cable and make sure none of the pins
are bent.
• Make sure the HP monitor drivers are installed (HP monitor drivers
Picture is fuzzy and has ghosting
shadowing problem
• Adjust the contrast and brightness controls.
• Make sure you are not using an extension cable or switch box.
We recommend plugging the monitor directly into the video card
output connector on the back of your computer.
• Adjust the Image Setup feature in the OSD main menu.
• The Auto-adjustment function may fix this problem.
Picture bounces, flickers or wave
pattern is present in the picture
• Move electrical devices that may cause electrical interference as
far away from the monitor as possible.
• Use the maximum refresh rate your monitor is capable of at the
resolution you are using.
Monitor is stuck in “Active Off-Mode”
• The computer power switch should be in the on position.
• The computer video card should be snugly seated in its slot.
• Make sure the monitor’s video cable is properly connected to the
computer.
• Inspect the monitor’s video cable and make sure none of the pins
are bent.
• Make sure your computer is operational by hitting the Caps Lock
key on the keyboard while observing the Caps Lock LED. The LED
should either turn on or off after hitting the Caps Lock key.
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Problem & Question
Possible Solutions (continued)
Missing one of the primary colors (red, • Inspect the monitor’s video cable and make sure that none of the
green, or blue)
pins are bent.
• Make sure the monitor’s video cable is properly connected to the
computer.
Screen image is not centered or sized
properly
• Adjust horizontal and vertical screen position.
• The auto-adjustment function may fix this problem.
Picture has color defects (white does
not look white)
• Adjust RGB color or select color temperature.
Unable to set the monitor to the optimal • Make sure that the graphics card supports the optimal
resolution
resolution (1440 x 900).
• Make sure that the latest supported driver is installed for the
graphics card. For HP and Compaq systems, you can download
the latest graphics driver for your system from:
For other systems, refer to the Web site for your graphics card.
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Specifications
General• LCD Panel (17") • Resolution • Preset Display Modes • Physical Characteristics • Environmental •
All specifications represent the typical specifications provided by HP’s component manufacturers; actual
performance may vary either higher or lower.
General
Model number
w17e / W17q
LCD Panel (17")
Driving system
Size
TFT Active Matrix Color LCD
431.8 mm (17" diagonal)
R, G, B Analog Interface
H/V TTL & TMDS
Video
Separate sync.
Display color
Dot clock
262,000 colors
135 MHz maximum
Pixel Pitch
0.255 mm (H) x 0.255 mm (V)
Antiglare polarizer with hard coating
140° (H), 130° (V)
Face treatment
Viewable angle
Resolution
Horizontal scan range
30 kHz to 83 kHz
367.2 mm
Horizontal scan size (Maximum)
Vertical scan range
55 Hz to 75 Hz
229.5 mm
Vertical scan size (Maximum)
Optimal preset resolution
Highest preset resolution
Highest addressable resolution
Plug & Play
1440 x 900 at 60 Hz
1440 x 900 at 75 Hz
1440 x 900 at 75 Hz
VESA DDC2B
Input Connectors
D-Sub VGA 15-pin and audio jack
Analog: 0.7Vp-p (standard), 75 OHM
100~240Vꢀ, 47~63 Hz
Input Video Signal
Power Source
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Preset Display Modes
Standard
Dos-mode
VGA
Resolution
Horizontal Frequency (kHz)
Vertical Frequency (Hz)
720 x 400
640 x 480
640 x 480
640 x 480
640 x 480
800 x 600
800 x 600
800 x 600
800 x 600
832 x 624
1024 x 768
1024 x 768
1024 x 768
1152 x 864
1440 x 900
1440 x 900
31
31
35
38
38
35
38
48
47
50
48
56
60
68
56
71
70
60
67
73
75
56
60
72
75
75
60
70
75
75
60
75
VGA
VGA
VGA
SVGA
SVGA
SVGA
SVGA
SVGA
XGA
XGA
XGA
SXGA
WXGA
WXGA
Physical Characteristics
Connector Types
Signal Cable Type
Dimensions & Weight:
Height (with base)
Width
15-pin Mini D-Sub VGA
Detachable
13.1 inches (332.4 mm)
15.8 inches (400.4 mm)
8.3 inches (211 mm)
7.17 lb (3.25 Kg)
Depth
Weight (monitor only)
Weight (with packaging)
10.67 lb (4.84 Kg)
Environmental
Temperature:
Operating
5°C to +35°C
Non-Operating
Humidity:
Operating
–20°C to +60°C
20% to 80% (non-condensing)
5% to 90% (non-condensing)
Non-Operating
Altitude:
Operating
0~3,658 m (0~12,000 ft)
0~12,192 m (0~40,000 ft)
Non-Operating
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Power Cord Set Requirements
The monitor power supply is provided with automatic line switching (ALS). This feature allows the monitor to
operate on input voltages in the range of 100–240V∿, 50/60 Hz, 1.5A.
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use in the
country/region where the equipment was purchased.
If you need to obtain a power cord for a different country/region, you should purchase a power cord that is
approved for use in that country/region.
The power cord must be rated for the product and for the voltage and current marked on the product’s electrical
ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating
marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm²
(0.03 in2) or 18AWG, and the length of the cord must be between 1.5 m (4.94 ft) and 3.6 m (12 ft). If you have
questions about the type of power cord to use, contact your HP-authorized service provider.
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or
against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from
the product.
VGA Connector Pin Assignments
15-Pin Side of
Pin Number
the Signal Cable
Video-Red
Video-Green
Video-Blue
Ground
1
2
3
4
5
Detect Cable
GND-R
6
7
GND-G
8
GND-B
9
+5V
10
11
12
13
14
15
Ground
Ground
DDC-Serial data
H-sync
V-sync
DDC-Serial clock
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Plug and Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate
additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I²C protocol. The host can request EDID information
over the DDC2B channel.
LCD Monitor Quality and Pixel Policy
The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help
guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as
small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not
specific to the HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
• A pixel consists of one red, one green, and one blue subpixel.
• A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark
spot on a bright background). The first is the more visible of the two.
• A defective subpixel (dot defect) is less visible than a defective whole pixel and is small and only visible on a
specific background.
To locate defective pixels, the monitor should be viewed under normal operating conditions and in normal
operating mode at a supported resolution and response rate, from a distance of approximately 50 cm (16 in).
We expect that, over time, the industry will continue to improve its ability to produce displays with fewer
cosmetic imperfections, and we will adjust guidelines as improvements are made.
For more information about your w17e / W17q LCD Monitor, refer to the HP Web site at:
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Agency Regulatory Notices
Disposal of Waste Equipment by Users in Private Households in the European Union • Japanese Notice •
Japanese Power Cord Notice • Japanese Material Content Declaration • Korean Notice • Materials Disposal •
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are not
expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain
compliance with FCC rules and regulations.
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Declaration of Conformity for Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
For questions regarding your product, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or
call: 1-(800)-474-6836
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or
call: 1-(281)-514-3333
To identify this product, refer to the part, series, or model number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
European Union Regulatory Notice
This product complies with the following EU directives:
• Low Voltage Directive 2006/95/EC
• EMC Directive 89/336/EEC
Compliance with these directives implies conformity to applicable harmonized European standards (European
Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or
product family.
This compliance is indicated by the following conformity marking placed on the product:
xxxx*
This marking is valid for non-Telecom products and EU
harmonized Telecom products (e.g., Bluetooth).
This marking is valid for EU non-harmonized Telecom
products. *Notified body number (used only if
applicable — refer to the product label).
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany
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Disposal of Waste Equipment by Users in Private Households in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
Japanese Notice
Japanese Power Cord Notice
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Japanese Material Content Declaration
A Japanese regulatory requirement, defined by Specification JIS C 0950, 2005,
mandates that manufacturers provide Material Content Declarations for certain
categories of electronic products offered for sale after July 1, 2006. To view the
Korean Notice
Materials Disposal
This HP product contains Mercury in the fluorescent lamp in the display LCD that might require special handling
at end-of-life.
Disposal of this material can be regulated because of environmental considerations. For disposal or recycling
information, please contact your local authorities or the Electronic Industries Alliance (EIA) (www.eiae.org).
HP Recycling Program
HP offers product end-of-life return programs for HP and other manufacturers’ hardware in several
geographic areas.
The terms and availability of these programs vary by geography because of differences in regulatory
requirements and local customer demand. For information on the HP recycling program, refer to the HP Web site
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EPA ENERGY STAR® Compliance
Products marked with the ENERGY STAR® logo on the packaging box qualify with the U.S. Environmental
Protection Agency’s ENERGY STAR® guidelines for energy efficiency.
Products with the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and
help protect the environment.
ENERGY STAR® is a registered trademark owned by the U.S. government.
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