SPARC Enterprise M4000/M5000 Servers
Installation Guide
Part No.: 819-2211-14,
Manual Code: C120-E351-07EN
December 2010, Revision A
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Preface ix
2. Preparing to Install the Server 2–1
2.2.1.2
Grounding 2–7
3. Installing the Server 3–1
3.2
Connecting Input Power Cords 3–2
3.2.1
3.2.2
Connecting a UPS Unit 3–3
Verifying the Power Input Connections Before Applying Power 3–
4
v
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3.4
Powering On the Server 3–10
4. Connecting the Domains to the Network 4–1
4.1
Overview of Network Configuration 4–1
A. System Views A–1
B.1
B.2
B.2.4.1 fmdump -V Command B–6
B.2.4.2 fmdump -e Command B–7
B.2.5 Using the fmadm faulty Command B–7
B.2.5.1 fmadm config Command B–8
vi
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B.3.2.1 Options B–11
B.3.3.1 Options B–14
B.3.4.1 Options B–16
B.3.5.1 Options B–17
B.3.6 Using the psCommand B–18
B.3.6.1 Options B–18
B.3.7 Using the prstatCommand B–19
B.3.7.1 Options B–20
Contents
vii
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viii
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Preface
M4000/M5000 servers from Oracle and Fujitsu. This document is intended for
authorized service providers. References herein to the M4000 server or M5000 server
This section explains:
■
■
■
■
“SPARC Enterprise M4000/M5000 Servers Documentation” on page ix
“Text Conventions” on page xi
“Notes on Safety” on page xi
“Documentation Feedback” on page xii
SPARC Enterprise M4000/M5000
Servers Documentation
For the web location of all SPARC Enterprise M4000/M5000 servers documents, refer
to the SPARC Enterprise M4000/M5000 Servers Getting Started Guide packaged with
your server.
Product notes are available on the website only. Please check for the most recent
update for your product.
Note – For Sun Oracle software-related manuals (Oracle Solaris OS, and so on), go
ix
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Book Titles
Sun/Oracle
819-2205
819-5367
821-3045
819-2204
Fujitsu
SPARC Enterprise M4000/M5000 Servers Site Planning Guide
SPARC Enterprise Equipment Rack Mounting Guide
SPARC Enterprise M4000/M5000 Servers Getting Started Guide
SPARC Enterprise M4000/M5000 Servers Overview Guide
C120-H015
C120-H016
C120-E345
C120-E346
C120-E633
*
SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Important 821-2098
Legal and Safety Information
SPARC Enterprise M4000/M5000 Servers Safety and Compliance Manual
External I/O Expansion Unit Safety and Compliance Guide
SPARC Enterprise M4000 Server Unpacking Guide
819-2203
819-1143
821-3043
821-3044
819-2211
819-2210
819-1141
821-2794
C120-E348
C120-E457
C120-E349
C120-E350
C120-E351
C120-E352
C120-E329
C120-E331
SPARC Enterprise M5000 Server Unpacking Guide
SPARC Enterprise M4000/M5000 Servers Installation Guide
SPARC Enterprise M4000/M5000 Servers Service Manual
External I/O Expansion Unit Installation and Service Manual
SPARC Enterprise M/3000/4000/M5000/M8000/M9000 Servers
Administration Guide
SPARC Enterprise M/3000/4000/M5000/M8000/M9000 Servers XSCF User’s 821-2797
C120-E332
Guide
SPARC Enterprise M3000/4000/M5000/M8000/M9000 Servers XSCF
Reference Manual
Varies per release Varies per release
SPARC Enterprise M4000/M5000/M8000/M9000 Servers Dynamic
Reconfiguration (DR) User’s Guide
821-2796
821-2795
C120-E335
C120-E336
SPARC Enterprise M4000/M5000/M8000/M9000 Servers Capacity on
Demand (COD) User’s Guide
SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Product
Notes
Varies per release Varies per release
†
SPARC Enterprise M4000/M5000 Servers Product Notes
External I/O Expansion Unit Product Notes
Varies per release Varies per release
819-5324
821-2800
C120-E456
C120-E514
SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Glossary
* All getting started guides are printed documents.
† For XCP version 1100 or later
x
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Text Conventions
This manual uses the following fonts and symbols to express specific types of
information.
Fonts/symbols
Meaning
Example
AaBbCc123
What you type, when contrasted
with on-screen computer output.
XSCF> adduser jsmith
This font represents the example of
command input in the frame.
AaBbCc123
The names of commands, files, and
directories; on-screen computer
output.
XSCF> showuser -P
User Name:
Privileges:
jsmith
useradm
auditadm
This font represents the example of
command input in the frame.
Italic
Indicates the name of a reference
manual
See the SPARC Enterprise
M/3000/4000/M5000/M8000/M900
0 Servers XSCF User’s Guide.
" "
Indicates names of chapters,
See Chapter 2, "System Features."
sections, items, buttons, or menus
Notes on Safety
Read the following documents thoroughly before using or handling any SPARC
Enterprise M4000/M5000 server.
■
SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers Important Legal and
Safety Information
■
SPARC Enterprise M4000/M5000 Servers Safety and Compliance Guide
Preface
xi
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Documentation Feedback
If you have any comments or requests regarding this document, go to the following
web sites.
■
For Oracle users:
For Fujitsu users in U.S.A., Canada, and Mexico:
■
■
For Fujitsu users in other countries, refer to this SPARC Enterprise contact:
xii
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FIGURE 1-1 Workflow Required for Installation
Preparation
“Before Installing the Server” on page 2-2
Installation and
checking the
power supply
“Connecting Input Power Cords” on page 3-2
“Connecting the Administration Console” on page 3-5
“Powering On the Server” on page 3-10
Installing additional peripheral devices
“Connecting Additional Peripheral Devices” on page 3-15
Environmental
Setup
Setting up the network
“Overview of Network Configuration” on page 4-1
1-2
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CHAPTER
2
Preparing to Install the Server
requirements for installation, installation areas, and other related matters. It contains
the following sections:
■
■
■
Section 2.1, “Safety Precautions” on page 2-1
Section 2.2, “Before Installing the Server” on page 2-2
Section 2.3, “Tools and Equipment” on page 2-9
2.1
Safety Precautions
To protect both yourself and the equipment, observe the following precautions when
possible:
■
■
■
■
Observe the precautions, warnings, and notes on handling shown on the server.
Use an electrostatic discharge (ESD) jack or wrist or foot strap when possible.
Do not block any ventilation holes.
Do not install the server at a location exposed to direct sunlight or near a device
that may become hot.
■
■
■
■
■
Do not install the server at a location that has a lot of dust or that is exposed to
corrosive gases or air with a high salt concentration.
Do not install the server at a location exposed to frequent vibrations. Install the
system on a flat and level surface.
Use grounding wires of class 3 or higher. Sharing any grounding wire will lead to
a malfunction.
Do not place cables under the equipment or have cables stretched tight. Do not
disconnect a power cord to the server while its power is on.
Do not place anything on the server or perform any work directly above it.
2-1
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■
■
Be careful not to allow the ambient temperature to rise sharply in winter. Such a
sudden temperature change would cause condensation to form inside the product.
Allow for a sufficient warm-up period prior to operation.
Do not install the server near a copy machine, air conditioner, welding machine, or
any other loud equipment.
■
■
Do not install the server near any equipment generating lots of electronic noise.
Do not install the system on the same circuits as devices such as equipment
elevators which can cause voltage sags when they are started up.
■
■
Take measures to prevent static electricity from being generated at the location.
Confirm that the supply voltage and frequency match the electrical ratings
indicated on the server.
■
Do not insert anything into any opening in the server. The server contains
high-voltage parts. If a metal object or another conductor were inserted into an
opening in the equipment, it could cause a short circuit that could cause fire,
electric shock, or equipment damage.
■
For details on maintenance of the server, contact a certified service engineer.
2.2
Before Installing the Server
Before installing the server, you must know the system configuration and obtain all
the prerequisite information for system installation. For instructions, refer to the
SPARC Enterprise M4000/M5000 Servers Site Planning Guide and the guide that came
with the rack.
2.2.1
Facility Power
To prevent catastrophic failures the facility power design must ensure that adequate
redundant power is provided to the system. Electrical work and installations must
comply with applicable local, state, or national electrical codes.
Note – The following power numbers are maximums and are based on fully
configured systems. Actual numbers might vary according to your system
configuration.
2-2
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TABLE 2-1
Parameter
Electrical Specifications for the M4000 Server
Value
Number of power cords
Redundancy
2 (1 power cord per power supply unit)
1 + 1 redundant. Second power supply is
redundant at 200 VAC
Input current
Voltage range
100–127 VAC
200–240 VAC
Current, maximum
24.0A at 100–127 VAC (12A per cord)
12.0A at 200–240 VAC (12A per cord)
Current frequency range 50–60 Hz
1,692 W (2 power cords)
Power draw (maximum)
Volt-ampere
1,763 VA
Heat
5,774 BTUs/hr (6,091 kJ/hr)
0.98
Power factor
TABLE 2-2
Electrical Specifications for the M5000 Server
Parameter
Value
Number of power cords
Redundancy
4 (1 power cord per power supply unit)
2 + 2 redundant. Second and fourth
power supplies are redundant at 200
VAC
Input current
Voltage range
100–127 VAC
200–240 VAC
Current, maximum
48A at 100–127 VAC (12A per cord)
24A at 200–240 VAC (12A per cord 2+2
redundancy)
Current frequency range
50–60 Hz
Power draw (maximum)
Volt-ampere
3,270 W (4 power cords)
3,406 VA
Heat
11,160 BTUs/hr (11,772 kJ/hr)
0.98
Power factor
Chapter 2 Preparing to Install the Server
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2-3
2.2.1.1
Facility Power Requirements and Characteristics
For proper redundancy your facility should have two independent power sources:
Either circuit breakers connected to separate power company utility feeds or UPS
be connected to the same facility power source.
If the computer equipment is subjected to repeated power interruptions and
fluctuations, it is susceptible to a higher component failure rate than it would be with
a stable power source. There are two basic configurations:
■
Power Cords With Redundant PSU Connection (FIGURE 2-1 and FIGURE 2-2)
Power Cords With Dual-power Feed Connection (FIGURE 2-3 and FIGURE 2-4)
■
Note – If more than one power cord of this server is connected directly to the same
facility power source distribution panel, connect the power cords to outlets
independently using one cable per power feed.
FIGURE 2-1 M4000 Server With Redundant PSU Connection
#1
#0
PSU#0
PSU#1
Circuit
breaker
2-4
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FIGURE 2-2 M5000 Server With Redundant PSU Connection
#1
#0
#3
#2
PSU#2
PSU#0
PSU#1
PSU#3
Circuit
breaker
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2-5
For a dual-power feed connection, connect the individual power cords separately to
each AC power supply system.
FIGURE 2-3 M4000 Server With Dual-power Feed Connection
#1
#0
PSU#0
PSU#1
Circuit
breaker
Circuit
breaker
2-6
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FIGURE 2-4 M5000 Server With Dual-power Feed Connection
#2
#3
#1
#0
PSU#2
PSU#0
PSU#1
PSU#3
Circuit
breaker
Circuit
breaker
2.2.1.2
Grounding
The system is shipped with grounding-type (three-wire) power cords. Always
connect the cords into grounded power outlets. Contact your facilities manager or a
qualified electrician to determine what type of power is supplied to your building.
No additional earth grounding is necessary but it may be added if desired.
Chapter 2 Preparing to Install the Server
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2-7
2.2.2
Cable Connections
TABLE 2-3 lists the powercords for the servers.
TABLE 2-3
System
Power Cords
Location
Powercord type
SPARC Enterprise Americas, Taiwan
NEMA L5-15 125V 15A
NEMA L6-20 250V 20A
M4000 Server
Connector
Korea, Japan
Rest of the world
IEC60309 16A 250V, 3PIN with IEC 60320
C20
SPARC Enterprise Americas, Taiwan
NEMA L5-15 125V 15A
NEMA L6-20 250V 20A
M5000 Server
Connector
Korea, Japan
Rest of the world
IEC60309 16A 250V, 3PIN with IEC 60320
C20
Note – For servers that have the B-type plug, confirm that a 20A overcurrent
protection device is available outside the server. If one is not available, prepare an
external 20A overcurrent protection that can be achieved by means of no-fuse
breakers (NFBs) or fuses. The B-type plug refers to plugs other than grounding-type
ones with two parallel blades, such as the NEMA L6-30, L6-20, L6-15, and L5-15.
Refer to the SPARC Enterprise M4000/M5000 Servers Site Planning Guide for electronic
specifications of the midrange servers.
2.2.3
Checking the Installation Location
When installing the server, consider not only the device sizes but also the sizes of the
required service areas (maintenance areas). For details, refer to the SPARC Enterprise
M4000/M5000 Servers Site Planning Guide and the manual that came with the rack.
The site electrician should verify the proper electrical hookups.
2-8
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2.3
Tools and Equipment
The following sections list the tools that are required to install the servers.
The following tools are required to install the servers:
■
■
■
■
■
Screwdriver, Phillips No. 2
Antistatic wrist strap
Antistatic mat
Ethernet cable of category 5 or higher
Console (one of the following)
■
■
■
■
ASCII terminal
Workstation
Terminal server (or patch panel connected to a terminal server)
Personal computer
■
■
XSCF Unit configuration information (IP Address, subnet mask, default gateway,
and so on.)
Domain configuration information (IP Address, subnet mask, default gateway, and
so on.)
Chapter 2 Preparing to Install the Server
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2-9
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CHAPTER
3
This chapter describes how to install the server. It contains the following sections:
■
■
■
■
■
Section 3.1, “Checking Components” on page 3-1
Section 3.2, “Connecting Input Power Cords” on page 3-2
Section 3.3, “Connecting the Administration Console” on page 3-5
Section 3.4, “Powering On the Server” on page 3-10
Section 3.5, “Connecting Additional Peripheral Devices” on page 3-15
Note – Do not install any additional PCI cards or peripherals until the server has
been installed and booted successfully.
Caution – When raising the unit, do not grab the handles on the front. The handles
on the front are only to be used for pushing in or pulling out the unit in the rack.
They are not designed to bear the weight of the unit.
Caution – Extend only one server out of the equipment rack at a time to prevent
unbalancing the rack. The stabilizer (if applicable) must be deployed whenever a
server is extended out of the rack.
3.1
Checking Components
This section explains how to check server components.
1. Check the components against the packing list that came with the server.
3-1
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2. Check for a model name and input format on the shipping list.
If any of the items on the packing list are missing, incorrect, or damaged, contact
your sales representative.
3.2
Connecting Input Power Cords
The servers are shipped with grounding-type (three-wire) power cords. Always
connect the cords into grounded power outlets.
neutral conductor. Do not connect the equipment into any other type of power
system. Contact your facilities manager or a qualified electrician to determine what
type of power is supplied to your building.
1. Arrange the layout of all cables outside the system and secure the cables in
place to prevent them from being damaged. Refer to “Facility Power
Requirements and Characteristics” on page 2-4 for diagrams showing cable
connections.
Note – It is the installer’s responsibility to ensure that the facility power source has
sufficient electrical power and redundancy to handle the required installation.
2. Connect the power cords to the input power source.
For redundancy in case of power source failure PSU0 and PSU2 should be
powered from AC GRID A and PSU1 and PSU3 should be powered from AC
GRID B.
Note – Use 200V when connecting cords for redundancy, 100V is not supported.
3. Make certain the power cords are tightly fastened.
Note – The power cords and infiniband cables should hang loosely in a service loop
behind the server or the cable management arm may not be able to fully retract.
3-2
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3.2.1
Connecting a UPS Unit
An uninterruptible power supply (UPS) unit is used to provide a stable supply of
power to the system in the event of a power failure or an extensive power
interruption. A UPS with an UPC interface can be connected to the UPC ports on the
eXtended System Control facility unit (XSCFU or XSCF Unit) (FIGURE 3-2) so that
emergency shutdown processing can be executed.
When using a single power feed, connect the UPC cable to UPC#0. When using a
dual-power feed, connect the UPC cables to UPC#0 and UPC#1 (FIGURE 3-1).
Note – UPC#1 cannot be used when using single power feed. Refer to the SPARC
Enterprise M4000/M5000 Servers Service Manual for the interface specifications of the
UPC port.
Chapter 3 Installing the Server
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3-3
FIGURE 3-1 M5000 Server Dual-power Feed UPC Connections
UPC Interface Cables
UPC#1
UPC#0
#3
#2
#1
#0
AC#0
AC#1
UPC#0
Circuit
breaker
UPC#1
Circuit
breaker
3.2.2
Verifying the Power Input Connections Before
Applying Power
●
Have the site electrician verify that the input power source fulfills the power
requirements.
Refer to the SPARC Enterprise M4000/M5000 Servers Site Planning Guide for input
power requirements.
Note – The server end of the power cords should have been connected prior to
shipment (for servers preinstalled in an equipment rack) or when the server was
mounted in the equipment cabinet. If the server ends of the power cords were not
connected previously, connect them before continuing.
3-4
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3.3
Connecting the Administration Console
The serial port on the XSCF Unit is a RJ-45 interface port used to monitor the boot
process and to modify the default settings. The port is monitored and configured
using an administrative console connected to the serial port by a serial cable.
You can monitor and configure the XSCF Unit using any one of the following devices
as the administrative console:
■
■
■
■
ASCII terminal
Workstation
Terminal server (or patch panel connected to a terminal server)
Personal computer
Note – It is possible to connect to the LAN ports using Telnetor sshaccess. The
LAN ports have class-B private address values but they will not send out a packet by
themselves until configured.
Note – The modular connector (RCI connector) is not for connection to TNV circuits
See item 1 in FIGURE 3-2.
FIGURE 3-2 shows the locations of the ports on the XSCF Unit.
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3-5
Location Number
Component
LAN 0 (Ethernet#0)
UPC#1
5
6
7
UPC#0
See Section A.1, “M4000 Server Views” on page A-1 for the location of the XSCF Unit
on the SPARC Enterprise M4000 server.
3.3.1
Connecting the Console
This section explains how to physically connect and configure the console.
1. Connect the administrative console to the serial port using the serial cable that
shipped with the server.
2. Configure the settings on the administrative console.
The console should have the following settings:
■
■
■
■
■
■
Baud rate: 9600 bps
Data length: 8 bit
Parity: None
Stop: 1 bit
Flow control: None
Delay: Except for 0
3. Set the key on the operator panel to the Service position.
The Service position is indicated by an icon that looks like a wrench, the Locked
position is indicated by an icon that looks like a lock (FIGURE 3-3).
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3-7
FIGURE 3-3 Operator Panel Mode Switch
For more details on the operator panel see Section A.3, “Operator Panel
Overview” on page A-9.
4. Turn on the input power.
Note – Wait at least 30 seconds before turning on the system power that you turned
off, by pulling out the power cord or using the circuit breakers on the distribution
panel.
Refer to the manual that shipped with the input power source for instructions.
5. Watch the administration console for error messages as the XSCF Unit powers
on.
See Appendix B for fault installation information.
6. Confirm that the XSCF STANDBY LED (green) on the operator panel is lit.
Note – Step 8 must be performed within a minute of Step 7 or the login certification
will time out.
7. When the loginprompt appears, enter default for the login name:
login: default
8. Set the key on the operator panel to the Locked position.
9. Press the RETURN key.
Wait five seconds before continuing to Step 10.
10. Set the key on the operator panel to the Service position and press the RETURN
key.
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Note – If Step 10 is not performed within 1 minute the login certification will expire.
11. Confirm that the XSCF Shell prompt is displayed on the administration console.
XSCF>
3.3.2
Initializing the XSCF Unit
To use full XSCF functionality, various settings need to be set.
1. Set the required settings.
See section “Setting up XSCF” in the SPARC Enterprise
M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s Guide for details on how to
set these settings.
The following settings are required:
■
Registration of an XSCF user account and password and user privileges (adduser,
password, setprivileges)
■
■
■
■
■
User account of a field engineer (FE) (for maintenance)
Date and time settings (setdate, settimezone)
Confirmation of XSCF host public key (showssh)
SSH/telnet settings (setssh, settelnet)
Network interface, routing, and DNS-related settings (setnetwork, setroute,
setnameserver, etc.)
Note – Reset the XSCF unit with the applynetworkand rebootxscfcommands.
■
Domain to Service Processor Communications Protocol (DSCP) configuration
(setdscp)
■
Altitude setting (setaltitude)
Note – setaltitudemust be followed by a rebootxscfto apply the altitude
setting
■
Dual power feed option setting (setdualpowerfeed)
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3-9
Note – setdualpowerfeedrequires a complete chassis power cycle (all power
cords removed) to apply any changes. Make certain to allow 30 seconds before
plugging the power cords back into the chassis.
To perform XSCF initial settings, use the XSCF default user account. Until user
accounts for user environment is registered, log in with a default user account and
default password. The privileges of the default user are useradmand platadm.
2. Log in to the XSCF Shell using a user account and password set during Step 1.
See the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF User’s
Guide for details on how to log in to the user account.
3.4
Powering On the Server
This section explains how to power on the server the first time.
1. Set the key on the operator panel to the Service position.
2. From the XSCF Shell, type the consolecommand:
XSCF> console -d 0
3. Confirm that the XSCF STANDBY LED (green) on the operator panel is lit.
4. Push the power switch on the operator panel to power on the server.
The server starts and begins a self-diagnosis.
Watch the initial system administration console for error messages during the boot
process. See Appendix B for fault installation information.
5. Confirm that “ok” is displayed on the domain console.
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6. Confirm that the POWER LED (green) on the operator panel is lit.
7. Check the POWER LED on each component.
If the POWER LEDs are not lit see Appendix B for installation troubleshooting
information.
These key combinations switch you from the domain console to the XSCF console.
9. Execute fmdumpor showlogswith the error option from the XSCF Shell and
confirm that no errors are found.
See the Section B.2.4, “Using the fmdumpCommand” on page B-6 and
Section B.2.2, “Using the showlogsCommand” on page B-5 for details.
10. Connect the system control network to the XSCF Unit LAN port using an
Ethernet cable.
The system control network is one or more administrative consoles used to
monitor the network. This connection will replace the temporary connection made
between the administration console and the serial port on the XSCF Unit. Both
XSCF Unit LAN ports must be used to ensure redundancy in the system control
network.
Note – The XSCF Ethernet port is IEEE 802.3i and IEEE 802.3u compliant. This
requires auto-negotiation for the port into which it terminates.
3.4.1
Verifying the Configuration
Verify the hardware configuration by following the procedure below on a console
connected to the system control network.
1. Log in to the server and access the XSCF Shell.
Refer to the SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Servers XSCF
User’s Guide for details.
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2. Type the showhardconfcommand with the -uoption from the XSCF Shell.
XSCF> showhardconf -u
SPARC Enterprise M5000; Memory_Size:64 GB;
+-----------------------------------+------------+
|
FRU
| Quantity |
+-----------------------------------+------------+
| MBU_B
|
|
1
4
|
|
|
CPUM
|
|
|
Freq:2.530 GHz;
MEM
| ( 8) |
MEMB
|
|
8
64
|
|
|
Type:1A; Size:1 GB; | ( 64) |
|
|
DDC_A
DDC_B
|
|
|
|
|
|
|
|
|
|
4
2
2
2
2
2
1
1
1
4
|
|
|
|
|
|
|
|
|
|
| IOU
|
|
|
DDC_A
DDCR
DDC_B
| XSCFU
| OPNL
| FANBP_C
|
FAN_A
+-----------------------------------+------------+
See the Section B.2.1, “Using the showhardconfCommand” on page B-2 for details.
3. Use the consolecommand to go to the okprompt.
XSCF> console -d 0
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4. From the okprompt, use the probe-scsi-allcommand to confirm that the
storage devices are installed.
ok probe-scsi-all
/pci@0,600000/pci@0/pci@8/pci@0/scsi@1
MPT Version 1.05, Firmware Version 1.07.00.00
Target 0
Unit 0 Disk
73 GB
SASAddress 5000c5000092beb9 PhyNum 0
Target 1
Unit 0 Disk
73 GB
SEAGATE ST973401LSUN72G 0556
143374738 Blocks,
143374738 Blocks,
SEAGATE ST973401LSUN72G 0556
SASAddress 5000c500002eeaf9 PhyNum 1
Target 3
Unit 0 Removable Read Only device
SATA device PhyNum 3
TSSTcorpCD/DVDW TS-L532USR01
5. Use the show-devscommand to confirm that the PCI devices are installed.
ok show-devs
/pci@41,700000
/pci@40,600000
/pci@48,4000
/cmp@480,0
/pseudo-mc@240,200
/nvram
/pseudo-console
/virtual-memory
/memory@m0
/aliases
/options
/openprom
/chosen
/packages
/pci@40,600000/pci@0
/pci@40,600000/pci@0/pci@9
/pci@40,600000/pci@0/pci@8
/pci@40,600000/pci@0/pci@8/pci@0,1
/pci@40,600000/pci@0/pci@8/pci@0
/pci@40,600000/pci@0/pci@8/pci@0,1/ethernet@1
/pci@40,600000/pci@0/pci@8/pci@0/network@2,1
/pci@40,600000/pci@0/pci@8/pci@0/network@2
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The show-devscommand command output continued..
/pci@40,600000/pci@0/pci@8/pci@0/scsi@1
/pci@40,600000/pci@0/pci@8/pci@0/scsi@1/disk
/pci@40,600000/pci@0/pci@8/pci@0/scsi@1/tape
/pci@48,4000/ebus@1
/pci@48,4000/ebus@1/panel@14,280030
/pci@48,4000/ebus@1/scfc@14,200000
/pci@48,4000/ebus@1/serial@14,400000
/pci@48,4000/ebus@1/flashprom@10,0
/cmp@480,0/core@1
/cmp@480,0/core@0
/cmp@480,0/core@1/cpu@1
/cmp@480,0/core@1/cpu@0
/cmp@480,0/core@0/cpu@1
/cmp@480,0/core@0/cpu@0
/openprom/client-services
/packages/obp-tftp
/packages/terminal-emulator
/packages/disk-label
/packages/deblocker
/packages/SUNW,builtin-drivers
ok
6. Compare the configuration shown by showhardconf -u, probe-scsi-all,
and show-devswith the shipping list.
If the configuration is incorrect contact your sales representative.
7. Boot the Oracle Solaris operating system (Oracle Solaris OS) and configure the
domains.
Refer to the Oracle Solaris software documentation for details.
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3.4.2
Checking the Dual-Power Feed
If the dual-power feed option is used, follow the procedure below to confirm that the
system can operate even if one power feed is stopped.
Note – Dual-Power Feed mode cannot be used with 100V power.
1. Confirm that the system is powered on.
2. Switch off all main line switches of AC GRID A.
3. Confirm that the POWER LED on the operator panel is on.
4. At the XSCF Shell, verify power failure with the showlogs eventcommand.
5. Switch on all the main line switches of AC GRID A (switched off in Step 2).
6. At the XSCF Shell, verify power recovery with the showlogseventcommand.
7. Check that the AC-LED and DC-LED are lit on PSU#0 (M4000 server)/
PSU#0/PSU#2 (M5000 server).
8. From the XSCF Shell, confirm a Power Status is On by executing the
showhardconfcommand.
9. Switch off all main line switches of AC GRID B.
10. Confirm that the POWER LED on the operator panel is on.
11. At the XSCF Shell, verify power failure with the showlogs eventcommand.
12. Switch on all the main line switches of AC GRID B (switched off in Step 9).
13. At the XSCF Shell, verify power recovery with the showlogseventcommand.
3.5
Connecting Additional Peripheral
Devices
When you add additional storage devices, mount the heaviest subassemblies at the
lowest available opening to minimize the danger of a top-heavy server.
Refer to the manual that came with the peripheral device for additional instructions.
●
Set the key on the operator panel to the Locked position and give the key to the
system administrator.
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CHAPTER
4
Connecting the Domains to the
following sections:
■
■
■
■
Section 4.1, “Overview of Network Configuration” on page 4-1
Section 4.2, “Connecting to the Network” on page 4-1
Section 4.3, “Verifying the Network Connection” on page 4-2
Section 4.4, “Verifying Operation by Running Oracle VTS Software” on page 4-2
4.1
4.2
Overview of Network Configuration
By this point in the installation the server is up and running. The domains still need
to be connected to the network.
Connecting to the Network
The hubs, switches, and cables used to connect the networks must be supplied by the
user.
Note – Connecting the I/O units to the user’s LAN allows the domains to access the
network. If you want the domains to be isolated from the network, skip this step.
4-1
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●
Connect the network to the domains using an Ethernet cable.
You can connect to either the Gigabit Ethernet (GbE) port on the I/O unit or on an
Ethernet card installed in the I/O unit.
4.3
4.4
Verifying the Network Connection
1. Check the LAN link lamp on the I/O Unit or PCI slot that is connected to the
network for activity.
2. Use a system on the network to navigate to one of the domains on the server.
Refer to the Oracle Solaris software documentation for information on accessing a
server over the network.
Verifying Operation by Running Oracle
VTS Software
Start the server from each domain, configure the server for the network, and run
Oracle VTS Software. The Oracle VTS software is a diagnostic tool for verifying
hardware operations and checking the device connection status.
Refer to the Oracle Solaris software documentation for information on starting the
system from each domain and configuring the domains for the network.
Refer to the Oracle VTS user’s guide for information on installing and use of the
Oracle VTS software.
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APPENDIX
A
Appendix A provides views of the systems. This appendix has the following sections:
■
■
■
Section A.1, “M4000 Server Views” on page A-1
Section A.2, “M5000 Server Views” on page A-5
Section A.3, “Operator Panel Overview” on page A-9
A.1
M4000 Server Views
FIGURE A-1 shows the M4000 server
A-1
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FIGURE A-1 M4000 Server Component Locations
41
39
40
38
37
36
1
2
3
4
5
6
35
34
33
7
8
32
35
31
30
9
10
11
29
28
12
27
26
13
14
15
25
24
23
22
21
16
17
18
19 20
A-2
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Location
Number
Component
1
2
3
4
5
60-mm fan (FAN_B#0)
60-mm fan (FAN_B#1)
Top cover
Fan cover
Backplane Unit (BPU_A - includes IOBP, Power
distribution board)
6
172-mm fan backplane (FANBP_A)
60-mm fan backplane (FANBP_B)
Tape drive backplane (TAPEBP)
Hard disk drive backplane (HDDBP#0)
CD-RW/DVD-RW backplane (DVDBP_A)
CD-RW/DVD-RW drive unit (DVDU)
Hard disk drive (HDD#1)
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
Hard disk drive (HDD#0)
*
Tape drive unit (TAPEU)
Faceplate
Power supply unit (PSU#0)
Power supply unit (PSU#1)
Operator panel (OPNL)
172-mm fan module (FAN_A#0)
172-mm fan module (FAN_A#1)
DC-DC Converter (DDC_B#0)
DC-DC Converter (DDC_A#0)
DC-DC Converter (DDC_A#1)
Motherboard unit (MBU_A)
Motherboard carriage
CPU module (CPUM#1)
CPU module (CPUM#0)
Memory board (MEMB#3)
Memory board (MEMB#2)
Appendix A System Views
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A-3
Location
Number
Component
30
31
32
33
34
35
36
37
38
39
40
41
Memory board (MEMB#1)
Memory board (MEMB#0)
PCI slot (IOU#0 PCI#0)
PCI slot (IOU#0 PCI#1)
PCI slot (IOU#0 PCI#2)
PCI slot (IOU#0 PCI#3)
PCI slot (IOU#0 PCI#4)
eXtended System Control facility unit (XSCFU)
I/O Unit (IOU#0)
DC-DC Converter Riser (DDCR IOU#0 Not shown)
DC-DC Converter (DDC_B on DDCR on IOU#0)
DC-DC Converter (DDC_A IOU#0 Not shown)
*
Contact your sales representative for tape drive unit options on
M4000/M5000 servers.
A-4
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FIGURE A-2 M5000 Server Component Locations
62
61
60
59
58
1
57
56
55
54
2
53
52
3
4
5
51
50
49
48
47
6
7
8
9
10
11
12
13
14
15
46
45
44
43
42
41
40
39
16
17
18
19
38
37
36
20
21
28
27
22
29
30
23 24 25 26
31
33
35
32
34
A-6
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Location
Number
Component
1
Top cover
2
CPU module (CPUM#0)
CPU module (CPUM#1)
CPU module (CPUM#2)
CPU module (CPUM#3)
172-mm fan (FAN_A#1)
172-mm fan (FAN_A#0)
172-mm fan (FAN_A#3)
172-mm fan (FAN_A#2)
3
4
5
6
7
8
9
10
Backplane unit (BPU_B - includes IOBP, Power distribution board,
bus bar)
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
172-mm fan backplane (FANBP_C)
CD-RW/DVD-RW backplane (DVDBP_B)
Tape drive backplane (TAPEBP)
Hard disk drive backplane (HDDBP#1 IOU#1)
Hard disk drive backplane (HDDBP#0 IOU#0)
Hard disk drive (HDD#1 IOU#0)
Hard disk drive (HDD#0 IOU#0)
Hard disk drive (HDD#3 IOU#1)
Hard disk drive (HDD#2 IOU#1)
*
Tape drive unit (TAPEU)
CD-RW/DVD-RW drive unit(DVDU)
Faceplate
Power supply unit (PSU#0)
Power supply unit (PSU#1)
Power supply unit (PSU#2)
Power supply unit (PSU#3)
Operator panel (OPNL)
I/O unit (IOU#0)
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A-7
Location
Number
Component
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
DC-DC Converter Riser (DDCR IOU#0 Not shown)
DC-DC Converter (DDC_B on DDCR on IOU#0)
DC-DC Converter (DDC_A IOU#0 Not shown)
I/O Unit (IOU#1)
DC-DC Converter Riser (DDCR IOU#1 Not shown)
DC-DC Converter (DDC_B on DDCR on IOU#1)
DC-DC Converter (DDC_A IOU#1 Not shown)
PCI slot (PCI#0 IOU#1)
PCI slot (PCI#1 IOU#1)
PCI slot (PCI#2 IOU#1)
PCI slot (PCI#3 IOU#1)
PCI slot (PCI#4 IOU#1)
PCI slot (PCI#4 IOU#0)
PCI slot (PCI#3 IOU#0)
PCI slot (PCI#2 IOU#0)
PCI slot (PCI#1 IOU#0)
PCI slot (PCI#0 IOU#0)
eXtended System Control facility unit (XSCFU)
DC-DC Converter (DDC_A#0)
DC-DC Converter (DDC_A#1)
DC-DC Converter (DDC_A#2)
DC-DC Converter (DDC_A#3)
DC-DC Converter (DDC_B#0)
DC-DC Converter (DDC_B#1)
Motherboard unit (MBU_B)
Motherboard carriage
Memory board (MEMB#7)
Memory board (MEMB#6)
Memory board (MEMB#5)
Memory board (MEMB#4)
A-8
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Location
Number
Component
59
60
61
62
Memory Board (MEMB#3)
Memory board (MEMB#2)
Memory board (MEMB#1)
Memory board (MEMB#0)
*
Contact your sales representative for tape drive unit options on M4000/M5000 servers.
A.3
Operator Panel Overview
When no network connection is available the operator panel is used to start or stop
the system. The operator panel displays three LED status indicators, a power switch,
and a security keyswitch. The panel is located on the front of the system, in the upper
right.
When the system is running the Power and XSCF Ready, LEDs (green) should be lit
and the Check LED (amber) should not be lit. If the Check LED is lit, search the
system logs to determine what is wrong.
■
■
■
General system status
System problem alerts
Location of the system fault
FIGURE A-3 shows the M4000 server operator panel.
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A-9
FIGURE A-3 M4000 Server Operator Panel
1
2
3
4
5
6
Location Number
Component
POWER LED
1
2
3
4
5
6
XSCF STANDBY LED
CHECK LED
Power switch
Mode switch (keyswitch)
Antistatic ground socket
FIGURE A-4 shows the M5000 server operator panel.
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During startup, the firmware toggles the front panel LEDs on and off to verify that
each one is working correctly. After that, the front panel LEDs operate as described in
TABLE A-1.
TABLE A-1 Operator Panel LEDs and Switches
Icon
Name
Color
Description
POWER LED Green
Indicates the server power status.
• On: Server has power.
• Off: Server is without power.
• Blinking: The power-off sequence is in progress.
XSCF
STANDBY
LED
Green
Indicates the readiness of the XSCF.
• On: XSCF unit is functioning normally.
• Off: XSCF unit is stopped.
• Blinking: Under system initialization after NFB on, or
under system power-on process.
CHECK LED
Power switch
Amber
Indicates that server detected a fault.
• On: Error detected that disables the startup.
• Off: Normal, or the breaker is off (power failure).
• Blinking: Indicates the position of fault.
Switch to direct server power on/power off.
The Locked setting:
Mode switch
(keyswitch)
• Normal key position. Power on is available with the
Power switch, but power off is not.
• Disables the Power switch to prevent unauthorized
users from powering the server on or off.
• The Locked position is the recommended setting for
normal day-to-day operations.
The Service setting:
• Service should be provided at this position.
• Power on and off is available with Power switch.
• The key cannot be pulled out at this position.
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The following table provides the meanings of the mode switch.
TABLE A-2 Meanings of the Mode Switch
Function
Mode Switch
State Definition
Locked
Service
Inhibition of Break Signal Reception
Enabled. Reception of the break
signal can be enabled or disabled
for each domain using
Disabled
setdomainmode.
Power On/Off by
power switch
Only power-on is enabled
Enabled
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A-13
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APPENDIX
B
Fault Isolation
SPARC Enterprise M4000/M5000 servers from Oracle and Fujitsu. This appendix has
the following sections:
■
■
■
Section B.1, “Corrective Actions to Common Problems” on page B-1
Section B.2, “Using the Diagnostic Commands” on page B-2
Section B.3, “Traditional Oracle Solaris Diagnostic Commands” on page B-9
B.1
Corrective Actions to Common Problems
This section provides information on the more common installation problems and
their solutions.
TABLE B-1
Problem
Common Installation Problems
Solution
No power to system • Check to ensure that the input power source is on and that the
power connectors are secure.
• Check that the power cords are tightly fastened to both the system
power supply units and to the input power source.
• If a powered equipment rack is being use, check to ensure it is
turned on.
bootdiskcommand • Check to see that the PCI/PCI-X card in slot 0 is properly seated.
results in “can’t
locate boot device”
• Move the PCI/PCI-X card in slot 0 to another slot if possible.
■
Refer to the “Before Using Solaris 10” and “Checklists for Installation and Bug
Information” in the Solaris 10 Release and Installation Collection.
B-1
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■
Refer to the SPARC Enterprise M4000/M5000 Servers Service Manual for LED status.
TABLE B-2 Types of Troubleshooting Methods
Troubleshooting Method
Description
Check LEDs
The system LEDs (on the operator panel) indicate any system or
hardware error detected during initial diagnosis or system
operation. Additional LEDs are provided on the XSCF Unit, power
supply unit, fan unit, and other units so that you can always locate
faulty components and identify specific errors.
Check log files
System messages are often displayed on the system console. These
messages can alert you to system problems, such as a device that is
about to fail.
Check using the XSCF
Shell
You can use the XSCF Shell to find details of an error state, the
device status history, and other status information.
B.2
The following commands are detailed in this section.
■
■
■
■
■
■
Section B.2.1, “Using the showhardconfCommand” on page B-2
Section B.2.2, “Using the showlogsCommand” on page B-5
Section B.2.3, “Using the showstatusCommand” on page B-6
Section B.2.4, “Using the fmdumpCommand” on page B-6
Section B.2.5, “Using the fmadm faulty Command” on page B-7
Section B.2.6, “Using the fmstatCommand” on page B-8
B.2.1
Using the showhardconfCommand
The showhardconf command displays information about each FRU. The following
information is displayed:
■
■
■
■
■
Current configuration and status
Number of installed FRUs
Domain information
IOBOX information
Name properties of PCI cards
B-2
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An example of the showhardconfoutput.
.
XSCF> showhardconf
SPARC Enterprise M5000;
+ Serial:BCF07500B6; Operator_Panel_Switch:Locked;
+ Power_Supply_System:Dual; SCF-ID:XSCF#0;
+ System_Power:On; System_Phase:Cabinet Power On;
Domain#0 Domain_Status:Initialization Phase;
Domain#1 Domain_Status:Initialization Phase;
MBU_B Status:Normal; Ver:0201h; Serial:BC07490823 ;
+ FRU-Part-Number:CF00541-0478 05 /541-0478-05
+ Memory_Size:64 GB;
;
CPUM#0-CHIP#0 Status:Normal; Ver:0501h; Serial:PP0723016Q ;
+ FRU-Part-Number:CA06761-D204 A0 /LGA-JUPP-01
;
+ Freq:2.530 GHz; Type:32;
+ Core:4; Strand:2;
:
CPUM#3-CHIP#1 Status:Normal; Ver:0501h; Serial:PP074804E9 ;
+ FRU-Part-Number:CA06761-D204 A0 /LGA-JUPP-01
+ Freq:2.530 GHz; Type:32;
;
+ Core:4; Strand:2;
MEMB#0 Status:Normal; Ver:0101h; Serial:BF09061G0E ;
+ FRU-Part-Number:CF00541-0545 06 /541-0545-06
MEM#0A Status:Normal;
;
+ Code:c1000000000000005372T128000HR3.7A 356d-0d016912;
+ Type:1A; Size:1 GB;
:
MEM#3B Status:Normal;
+ Code:c1000000000000004572T128000HR3.7A 252b-04123424;
+ Type:1A; Size:1 GB;
:
MEMB#7 Status:Normal; Ver:0101h; Serial:BF09061GBA ;
+ FRU-Part-Number:CF00541-0545 06 /541-0545-06
MEM#0A Status:Normal;
;
+ Code:2cffffffffffffff0818HTF12872Y-53EB3 0300-d504600c;
+ Type:1A; Size:1 GB;
:
MEM#3B Status:Normal;
+ Code:7f7ffe00000000004aEBE10RD4AGFA-5C-E 3020-2229c19c;
+ Type:1A; Size:1 GB;
Appendix B Fault Isolation
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B-3
showhardconfoutput continued.
DDC_A#0 Status:Normal;
DDC_A#1 Status:Normal;
DDC_A#2 Status:Normal;
DDC_A#3 Status:Normal;
DDC_B#0 Status:Normal;
DDC_B#1 Status:Normal;
IOU#0 Status:Normal; Ver:0101h; Serial:BF07486TEU ;
+ FRU-Part-Number:CF00541-2240 02 /541-2240-02
+ Type 1;
;
DDC_A#0 Status:Normal;
DDCR Status:Normal;
DDC_B#0 Status:Normal;
IOU#1 Status:Normal; Ver:0101h; Serial:BF073226HP ;
+ FRU-Part-Number:CF00541-4361 01 /541-4361-01 ;
+ Type 1;
DDC_A#0 Status:Normal;
DDCR Status:Normal;
DDC_B#0 Status:Normal;
XSCFU Status:Normal,Active; Ver:0101h; Serial:BF07435D98 ;
+ FRU-Part-Number:CF00541-0481 04 /541-0481-04
OPNL Status:Normal; Ver:0101h; Serial:BF0747690D ;
+ FRU-Part-Number:CF00541-0850 06 /541-0850-06
PSU#0 Status:Normal; Serial:0017527-0738063762;
+ FRU-Part-Number:CF00300-1898 0350 /300-1898-03-50;
+ Power_Status:Off; AC:200 V;
;
;
PSU#3 Status:Normal; Serial:0017527-0738063767;
+ FRU-Part-Number:CF00300-1898 0350 /300-1898-03-50;
+ Power_Status:Input fail; AC: - ;
FANBP_C Status:Normal; Ver:0501h; Serial:FF2#24
+ FRU-Part-Number:CF00541-3099 01 /541-3099-01
FAN_A#0 Status:Normal;
;
;
FAN_A#1 Status:Normal;
FAN_A#2 Status:Normal;
FAN_A#3 Status:Normal;
Refer to the showhardconfman page for more information.
B-4
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B.2.2
Using the showlogsCommand
The showlogscommand displays the contents of a specified log in order of
timestamp starting with the oldest date. The showlogscommand displays the
following logs:
■
■
■
■
■
■
■
■
error log
power log
event log
temperature and humidity record
monitoring message log
console message log
panic message log
IPL message log
An example of the showlogsoutput.
XSCF> showlogs error
Date: Oct 03 13:53:05 UTC 2006
Status: Information
Code: 40000000-faffc201-011d000100000000
Occurred: Oct 03 13:53:04.742 UTC 2006
FRU: ,/XSCFU
Msg: XSCF process down detected
Date: Oct 03 13:53:05 UTC 2006
Status: Information
Code: 40000000-faffc201-011d000100000000
Occurred: Oct 03 13:53:05.880 UTC 2006
FRU: ,/XSCFU
Msg: XSCF process down detected
Date: Oct 03 14:36:58 UTC 2006
Status: Information
Code: 40000000-faffc201-011d000100000000
Occurred: Oct 03 14:36:57.777 UTC 2006
FRU: ,/XSCFU
Msg: XSCF process down detected
Date: Oct 03 17:23:11 UTC 2006
Status: Alarm
Code: 80002000-ccff0000-0104340100000000
Occurred: Oct 03 17:23:10.868 UTC 2006
FRU: /FAN_A#0
Msg: Abnormal FAN rotation speed. Insufficient rotation
XSCF>
Appendix B Fault Isolation
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B-5
B.2.3
Using the showstatusCommand
The showstatusdisplays the information concerning the server’s degraded FRUs.
An asterisk (*) which indicates that the unit has been degraded is displayed along
with any of the following states:
■
■
■
■
■
Normal
Faulted
Degraded
Deconfigured
Maintenance
An example of the showstatusoutput.
XSCF> showstatus
FANBP_C Status:Normal;
*
FAN_A#0 Status:Faulted;
XSCF>
B.2.4
Using the fmdumpCommand
The fmdumpcommand can be used to display the contents of any log files associated
with the Oracle Solaris fault manager.
This example assumes there is only one fault.
# fmdump
TIME UUID SUNW-MSG-ID
Nov 02 10:04:15.4911 0ee65618-2218-4997-c0dc-b5c410ed8ec2 SUN4-8000-0Y
B.2.4.1 fmdump -V Command
You can obtain more detail by using the -Voption, as shown in the following
example.
# fmdump -V -u 0ee65618-2218-4997-c0dc-b5c410ed8ec2
TIME
UUID
SUNW-MSG-ID
Nov 02 10:04:15.4911 0ee65618-2218-4997-c0dc-b5c410ed8ec2 SUN4-8000-0Y
100% fault.io.fire.asic
FRU: hc://product-id=SUNW,A70/motherboard=0
rsrc: hc:///motherboard=0/hostbridge=0/pciexrc=0
B-6
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At least three lines of new output are delivered to the user with the -Voption:
■
The first line is a summary of information you have seen before in the console
message but includes the timestamp, the UUID, and the Message-ID.
■
The second line is a declaration of the certainty of the diagnosis. In this case you
are 100 percent sure the failure is in the asic described. If the diagnosis might
involve multiple components you might see two lines here with 50 percent in each
(for example)
■
■
The ’FRU’ line declares the part which needs to be replaced to return the server to
a fully operational state.
The ’rsrc’ line describes which component was taken out of service as a result of
this fault.
B.2.4.2 fmdump -e Command
To get information of the errors which caused this failure you can use the -e option,
as shown in the following example.
# fmdump -e
TIME
CLASS
Nov 02 10:04:14.3008 ereport.io.fire.jbc.mb_per
B.2.5
Using the fmadm faulty Command
The fmadmfaulty command can be used by administrators and service personnel
to view and modify system configuration parameters that are maintained by the
Oracle Solaris Fault Manager. The fmadm faulty command is primarily used to
determine the status of a component involved in a fault, as shown in the following
example.
# fmadm faulty
STATERESOURCE / UUID
-------- -------------------------------------------------------------
degraded dev:////pci@1e,600000
0ee65618-2218-4997-c0dc-b5c410ed8ec2
The PCI device is degraded and is associated with the same UUID as seen in the
preceding example. You might also see “faulted” states.
Appendix B Fault Isolation
B-7
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B.2.5.1 fmadm config Command
The fmadm configcommand output shows the version numbers of the diagnosis
engines in use by your server, as well as their current state. You can check these
versions against information on the My Oracle Support website to determine if you
are running the latest diagnostic engines.
An example of the fmadmoutput.
XSCF> fmadm config
MODULE
VERSION STATUS DESCRIPTION
eft
1.16
2.0
1.0
1.0
1.0
1.1
1.0
1.0
active eft diagnosis engine
event-transport
faultevent-post
fmd-self-diagnosis
iox_agent
active Event Transport Module
active Gate Reaction Agent for errhandd
active Fault Manager Self-Diagnosis
active IO Box Recovery Agent
active Reissue Agent
reagent
sysevent-transport
syslog-msgs
XSCF>
active SysEvent Transport Agent
active Syslog Messaging Agent
B.2.6
Using the fmstatCommand
The fmstatcommand can report statistics associated with the Oracle Solaris fault
manager. The fmstatcommand shows information about DE performance. In the
example below, the eftDE (also seen in the console output) has received an event
which it accepted. A case is “opened” for that event and a diagnosis is performed to
“solve” the cause for the failure.
An example of the fmstatoutput.
XSCF> fmstat
module
ev_recv ev_acpt wait svc_t %w %b open solve memsz bufsz
eft
0
0
2
24
0
0
0 0.0
0 0.0
0 0.0
24 0.0 352.1 0 0
0 0.0
0 0.0
0.0 0 0
0.0 0 0
8.9 0 0
0
0
0
1
0
0
0
0
0 3.3M
0 6.4K
0
0
0
0
0
0
0
0
event-transport
faultevent-post
fmd-self-diagnosis
iox_agent
0
0
0
0
0
0
0
24b
0
0
0
97b
0.0 0 0
0.0 0 0
reagent
sysevent-transport
syslog-msgs
XSCF>
0
0
0 0.0 8700.4 0 0
0 0.0 0.0 0 0
B-8
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B.3
Traditional Oracle Solaris Diagnostic
These superuser commands can help you determine if you have issues in your server,
The following commands are detailed in this section.
■
■
■
■
■
■
■
Section B.3.1, “Using the iostatCommand” on page B-9
Section B.3.2, “Using the prtdiagCommand” on page B-11
Section B.3.3, “Using the prtconfCommand” on page B-14
Section B.3.4, “Using the netstatCommand” on page B-16
Section B.3.5, “Using the pingCommand” on page B-17
Section B.3.6, “Using the psCommand” on page B-18
Section B.3.7, “Using the prstatCommand” on page B-19
Most of these commands are located in the /usr/binor /usr/sbindirectories.
B.3.1
Using the iostatCommand
The iostatcommand iteratively reports terminal, drive, and tape I/O activity, as
well as CPU utilization.
B.3.1.1
Options
TABLE B-3 describes options for the iostatcommand and how those options can
help troubleshoot the server.
TABLE B-3 Options for iostat
Option
Description
How It Can Help
No option
Reports status of local I/O devices.
Provides a quick three-line output of
device status.
-c
Reports the percentage of time the system has
spent in user mode, in system mode, waiting for
I/O, and idling.
Provides a quick report of CPU status.
Appendix B Fault Isolation
B-9
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TABLE B-3 Options for iostat(Continued)
Option
Description
How It Can Help
-e
Displays device error summary statistics. The total Provides a short table with accumulated
errors, hard errors, soft errors, and transport errors errors. Identifies suspect I/O devices.
are displayed.
-E
Displays all device error statistics.
Provides information about devices:
manufacturer, model number, serial
number, size, and errors.
-n
-x
Displays names in descriptive format.
Descriptive format helps identify devices.
For each drive, reports extended drive statistics.
The output is in tabular form.
Provides rate information, similar to the
-eoption, . This helps identify poor
performance of internal devices and
other I/O devices across the network.
The following example shows output for one iostatcommand.
# iostat -En
c0t0d0
Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: SEAGATE Product: ST973401LSUN72G Revision: 0556 Serial
No: 0521104T9D
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
c0t1d0
Soft Errors: 0 Hard Errors: 0 Transport Errors: 0
Vendor: SEAGATE Product: ST973401LSUN72G Revision: 0556 Serial
No: 0521104V3V
Size: 73.40GB <73400057856 bytes>
Media Error: 0 Device Not Ready: 0 No Device: 0 Recoverable: 0
Illegal Request: 0 Predictive Failure Analysis: 0
#
B-10
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B.3.2
Using the prtdiagCommand
The prtdiagcommand displays configuration and diagnostic information. The
diagnostic information identifies any failed component.
The prtdiagcommand is located in the /usr/platform/platform-name/sbin/
directory.
Note – The prtdiagcommand might indicate a slot number different than that
identified elsewhere in this document. This is normal.
B.3.2.1
Options
TABLE B-4 describes options for the prtdiagcommand and how those options can
help troubleshooting.
TABLE B-4 Options for prtdiag
Option
No option
-v
Description
How It Can Help
Lists components.
Identifies CPU timing and PCI cards installed.
Verbose mode. Displays the
time of the most recent AC
power failure and the most
recent hardware fatal error
information.
Provides the same information as no option. Additionally
lists fan status, temperatures, ASIC, and PROM revisions.
Appendix B Fault Isolation
B-11
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The following example shows output for the prtdiagcommand in verbose mode.
# prtdiag -v
System Configuration: xxxx Server
System clock frequency: 1012 MHz
Memory size: 262144 Megabytes
==================================== CPUs ====================================
CPU
LSB Chip
CPU
ID
Run
MHz
L2$
MB
CPU CPU
Impl. Mask
----- ----
7 192
--- ---- ---------------------------------------- ---- ---
00
00
00
00
01
01
01
01
0
1
2
3
0
1
2
3
0, 1, 2, 3, 4, 5, 6, 7 2660 11.0
8, 9, 10, 11, 12, 13, 14, 15 2660 11.0
16, 17, 18, 19, 20, 21, 22, 23 2660 11.0
24, 25, 26, 27, 28, 29, 30, 31 2660 11.0
32, 33, 34, 35, 36, 37, 38, 39 2660 11.0
40, 41, 42, 43, 44, 45, 46, 47 2660 11.0
48, 49, 50, 51, 52, 53, 54, 55 2660 11.0
56, 57, 58, 59, 60, 61, 62, 63 2660 11.0
7 192
7 192
7 192
7 192
7 192
7 192
7 192
============================ Memory Configuration ============================
Memory Available
Group Size
------ ------------------ -------
Memory
Status
DIMM
Size
# of Mirror Interleave
DIMMs Mode Factor
LSB
---
00
00
01
------ ----- ------- ----------
A
B
A
B
65536MB
65536MB
65536MB
65536MB
okay
okay
okay
okay
4096MB
4096MB
4096MB
4096MB
16 no
16 no
16 no
16 no
8-way
8-way
8-way
8-way
01
========================= IO Devices =========================
IO
Lane/Frq
LSB Type LPID RvID,DvID,VnID
BDF
State Act, Max Name
Model
Logical Path
------------
00 PCIe 0
NA
bc, 8532, 10b5
/pci@0,600000/pci@0
2, 0, 0 okay 8,
8 pci-pciex10b5,8532
00 PCIe 0
NA
bc, 8532, 10b5
/pci@0,600000/pci@0/pci@8
3, 8, 0 okay 8, 8 pci-pciex10b5,8532
00 PCIe 0
NA
bc, 8532, 10b5
/pci@0,600000/pci@0/pci@9
3, 9, 0 okay
1, 8 pci-pciex10b5,8532
00 PCIx 0
NA
8, 125, 1033
/pci@0,600000/pci@0/pci@8/pci@0
4, 0, 0 okay 100, 133 pci-pciexclass,060400
00 PCIx 0
NA
8, 125, 1033
/pci@0,600000/pci@0/pci@8/pci@0,1
4, 0, 1 okay --, 133 pci-pciexclass,060400
B-12
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prtdiag -v output continued.
IO
LSB Type LPID RvID,DvID,VnID BDF
Lane/Frq
State Act, Max Name
Model
Logical Path
------------
00 PCIx 0
LSI,1064
2, 50, 1000
/pci@0,600000/pci@0/pci@8/pci@0/scsi@1
5, 1, 0 okay --, 133 scsi-pci1000,50
00 PCIx 0 10, 1648, 14e4 5, 2, 0 okay --, 133 network-pci14e4,1648
NA /pci@0,600000/pci@0/pci@8/pci@0/network@2
00 PCIx 0 10, 1648, 14e4
5, 2, 1 okay --, 133 network-pci14e4,1648
NA
/pci@0,600000/pci@0/pci@8/pci@0/network@2,1
01 PCIe 16
bc, 8532, 10b5 2, 0, 0 okay
8, 8 pci-pciex10b5,8532
NA
/pci@10,600000/pci@0
01 PCIe 16 bc, 8532, 10b5
3, 8, 0 okay 8, 8 pci-pciex10b5,8532
NA
/pci@10,600000/pci@0/pci@8
01 PCIe 16 bc, 8532, 10b5 3, 9, 0 okay 1, 8 pci-pciex10b5,8532
NA /pci@10,600000/pci@0/pci@9
01 PCIx 16 8, 125, 1033
4, 0, 0 okay 100, 133 pci-pciexclass,060400
4, 0, 1 okay --, 133 pci-pciexclass,060400
NA
/pci@10,600000/pci@0/pci@8/pci@0
01 PCIx 16 8, 125, 1033
NA
/pci@10,600000/pci@0/pci@8/pci@0,1
01 PCIx 16 2, 50, 1000
5, 1, 0 okay --, 133 scsi-pci1000,50
LSI,1064
/pci@10,600000/pci@0/pci@8/pci@0/scsi@1
01 PCIx 16 10, 1648, 14e4
5, 2, 0 okay --, 133 network-pci14e4,1648
NA
/pci@10,600000/pci@0/pci@8/pci@0/network@2
01 PCIx 16 10, 1648, 14e4 5, 2, 1 okay --, 133 network-pci14e4,1648
NA /pci@10,600000/pci@0/pci@8/pci@0/network@2,1
==================== Hardware Revisions ====================
System PROM revisions:
----------------------
OBP 4.24.13 2010/02/08 13:17
=================== Environmental Status ===================
Mode switch is in LOCK mode
=================== System Processor Mode ===================
SPARC64-VII mode
Appendix B Fault Isolation
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B-13
B.3.3
Using the prtconfCommand
Similar to the show-devscommand run at the okprompt, the prtconfcommand
displays the devices that are configured.
The prtconfcommand identifies hardware that is recognized by the Oracle Solaris
OS. If hardware is not suspected of being bad yet software applications are having
trouble with the hardware, the prtconfcommand can indicate if the Oracle Solaris
software recognizes the hardware, and if a driver for the hardware is loaded.
B.3.3.1
Options
TABLE B-5 describes options for the prtconfcommand and how those options can
help troubleshooting.
TABLE B-5 Options for prtconf
Option
Description
How It Can Help
No option
Displays the device tree of
devices recognized by the OS.
If a hardware device is recognized, then it is probably
functioning properly. If the message “(driver not
attached)” is displayed for the device or for a sub-device,
then the driver for the device is corrupt or missing.
-D
Similar to the output of no
option, however the device
driver is listed.
Lists the driver needed or used by the OS to enable the
device.
-p
-V
Similar to the output of no
option, yet is abbreviated.
Reports a brief list of the devices.
Displays the version and date of Provides a quick check of firmware version.
the OpenBoot PROM firmware.
B-14
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The following example shows output for the prtconfcommand.
# prtconf
System Configuration: xxxx
Memory size: 1024 Megabytes
System Peripherals (Software Nodes):
SUNW,Sun SPARC
packages (driver not attached)
SUNW,builtin-drivers (driver not attached)
deblocker (driver not attached)
disk-label (driver not attached)
terminal-emulator (driver not attached)
dropins (driver not attached)
kbd-translator (driver not attached)
obp-tftp (driver not attached)
SUNW,i2c-ram-device (driver not attached)
SUNW,fru-device (driver not attached)
SUNW,asr (driver not attached)
ufs-file-system (driver not attached)
chosen (driver not attached)
openprom (driver not attached)
client-services (driver not attached)
options, instance #0
aliases (driver not attached)
. . .
Appendix B Fault Isolation
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B-15
B.3.4
Using the netstatCommand
The netstatcommand displays the network status.
B.3.4.1
Options
TABLE B-6 describes options for the netstatcommand and how those options can
help troubleshooting.
TABLE B-6 Options for netstat
Option
Description
How It Can Help
-i
Displays the interface state,
including packets in/out, error
in/out, collisions, and queue.
Provides a quick overview of the network status.
-i interval
Providing a trailing number
Identifies intermittent or long duration network events.
with the -ioption repeats the By piping netstatoutput to a file, overnight activity
netstatcommand every
interval seconds.
can be viewed all at once.
-p
-r
-n
Displays the media table.
Displays the routing table.
Provides MAC address for hosts on the subnet.
Provides routing information.
Replaces host names with IP
addresses.
Used when an address is more useful than a host name.
The following example shows output for the netstat -p command.
# netstat -p
Net to Media Table: IPv4
Device IP Address
Mask
Flags
Phys Addr
------ -------------------- --------------- -------- ---------------
bge0 san-ff1-14-a
bge0 san-ff2-40-a
sppp0 224.0.0.22
bge0 san-ff2-42-a
bge0 san09-lab-r01-66
sppp0 192.168.1.1
bge0 san-ff2-9-b
bge0 bizzaro
bge0 san-ff2-9-a
bge0 racerx-b
bge0 224.0.0.0
#
255.255.255.255 o
255.255.255.255 o
255.255.255.255
255.255.255.255 o
255.255.255.255 o
255.255.255.255
255.255.255.255 o
255.255.255.255 o
255.255.255.255 o
255.255.255.255 o
00:14:4f:3a:93:61
00:14:4f:3a:93:85
00:14:4f:3a:93:af
00:e0:52:ec:1a:00
00:03:ba:dc:af:2a
00:03:ba:11:b3:c1
00:03:ba:dc:af:29
00:0b:5d:dc:08:b0
01:00:5e:00:00:00
240.0.0.0
SM
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SPARC Enterprise M4000/M5000 Servers Installation Guide • December 2010
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B.3.5
Using the pingCommand
The pingcommand sends ICMP ECHO_REQUEST packets to network hosts.
Depending on how the pingcommand is configured, the output displayed can
identify troublesome network links or nodes. The destination host is specified in the
variable hostname.
B.3.5.1
Options
TABLE B-7 describes options for the pingcommand and how those options can help
troubleshooting.
TABLE B-7 Options for ping
Option
Description
How It Can Help
hostname
The probe packet is sent to
Verifies that a host is active on the network.
hostname and returned.
-g hostname
-i interface
Forces the probe packet to
route through a specified
gateway.
By identifying different routes to the target host, those
individual routes can be tested for quality.
Designates which interface to
send and receive the probe
packet through.
Enables a simple check of secondary network interfaces.
-n
-s
Replaces host names with IP
addresses.
Used when an address is more beneficial than a host
name.
Pings continuously in one-
Helps identify intermittent or long-duration network
second intervals. Ctrl-C aborts. events. By piping pingoutput to a file, activity overnight
Upon abort, statistics are
displayed.
can later be viewed at once.
-svR
Displays the route the probe
Indicates probe packet route and number of hops.
packet followed in one-second Comparing multiple routes can identify bottlenecks.
intervals.
Appendix B Fault Isolation
B-17
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The following example shows output for the ping -s command.
# ping -s san-ff2-17-a
PING san-ff2-17-a: 56 data bytes
64 bytes from san-ff2-17-a (10.1.67.31): icmp_seq=0. time=0.427 ms
64 bytes from san-ff2-17-a (10.1.67.31): icmp_seq=1. time=0.194 ms
^C
----san-ff2-17-a PING Statistics----
2 packets transmitted, 2 packets received, 0% packet loss
round-trip (ms) min/avg/max/stddev = 0.172/0.256/0.427/0.102
#
B.3.6
Using the psCommand
The pscommand lists the status of processes. Using options and rearranging the
command output can assist in determining the resource allocation.
B.3.6.1
Options
TABLE B-8 describes options for the pscommand and how those options can help
troubleshooting.
TABLE B-8 Options for ps
Option
Description
How It Can Help
-e
Displays information for every Identifies the process ID and the executable.
process.
-f
Generates a full listing.
Provides the following process information: user ID,
parent process ID, time when executed, and the path to
the executable.
-o option
Enables configurable output.
The pid, pcpu, pmem, and
commoptions display process
Provides only most important information. Knowing the
percentage of resource consumption helps identify
processes that are affecting performance and might be
ID, percent CPU consumption, hung.
percent memory consumption,
and the responsible executable,
respectively.
The following example shows output for one ps command.
B-18
SPARC Enterprise M4000/M5000 Servers Installation Guide • December 2010
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# ps
PID TTY
TIME CMD
0:00 ps
0:00 sh
101042 pts/3
101025 pts/3
#
Note – When using sortwith the -roption, the column headings are printed so that the
value in the first column is equal to zero.
B.3.7
Using the prstatCommand
The prstatutility iteratively examines all active processes and reports statistics
based on the selected output mode and sort order. The prstatcommand provides
output similar to the pscommand.
Appendix B Fault Isolation
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B-19
B.3.7.1
Options
TABLE B-9 describes options for the prstatcommand and how those options can
help troubleshooting.
TABLE B-9 Options for prstat
Option
Description
How It Can Help
No option
Displays a sorted list of the top Output identifies process ID, user ID, memory used, state,
processes that are consuming
the most CPU resources. List is
limited to the height of the
terminal window and the total
number of processes. Output is
automatically updated every
five seconds. Ctrl-C aborts.
CPU consumption, and command name.
-nnumber
-skey
-v
Limits output to number of
lines.
Limits amount of data displayed and identifies primary
resource consumers.
Permits sorting list by key
parameter.
Useful keys are cpu(default), time, and size.
Verbose mode.
Displays additional parameters.
The following example shows output for the prstatcommand.
# prstat -n 5 -s size
PID USERNAME SIZE RSS STATE PRI NICE
TIME CPU PROCESS/NLWP
100463 root
100006 root
100004 root
100061 root
100132 root
66M 61M sleep 59
11M 9392K sleep 59
10M 8832K sleep 59
9440K 6624K sleep 59
8616K 5368K sleep 59
0 0:01:03 0.0% fmd/19
0 0:00:09 0.0% svc.configd/16
0 0:00:04 0.0% svc.startd/14
0 0:00:01 0.0% snmpd/1
0 0:00:04 0.0% nscd/35
Total: 52 processes, 188 lwps, load averages: 0.00, 0.00, 0.00
#
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