P3PC-1782-03EN
Color Image Scanner
S510
Getting Started
Please read this guide before connecting the scanner to your PC.
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Introduction
Thank you for purchasing the ScanSnap S510 Color Image
Scanner product.
scanned image to e-mail or make copies of the scanned
image by outputting it to the printer.
ScanSnap S510 is a color image scanner capable of
scanning double-sided documents. It is a complete Office
Solution, which helps you improve productivity and solve
scanning problems in your office. The features of the
ScanSnap product are as follows:
● You can convert paper documents into
Word/Excel/PowerPoint files!
With ABBYY FineReader for ScanSnapTM, you can
convert the scanned document directly into the
Word/Excel/PowerPoint file.
● You can turn images on paper into PDF files and
made PDF files searchable by just pressing the
[SCAN] button!
(*ScanSnap S510 Scanner does NOT comply with
TWAIN or ISIS standards.)
You can turn documents cluttering up your desk into
PDF files to manage and archive them on your
computer. By using Adobe® Acrobat®, which comes
with the ScanSnap, you can view, edit, and search PDF
files right at your fingertips.
Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business Division,
Products Group
Solid Square East Tower, 580 Horikawa-cho, Saiwai-ku,
Kawasaki-shi Kanagawa 212-8563, Japan
Phone: (81) (44) 540-4538
PDF files are easy to print and share scanned images
by e-mail.
In addition to the advantages above, the ScanSnap can
automatically recognize the type of documents, color
or black-and-white, so that the size of the scanned
image file can be reduced when documents containing
both color and black-and-white pages are scanned.
(Moreover, the ScanSnap can automatically remove
blank pages from the document to further reduce the
size of the file.)
Trademarks
Microsoft, Windows, Windows Vista and PowerPoint
are registered trademarks of Microsoft Corporation in
the United States and/or other countries.
Word, Excel and Outlook are the products of Microsoft
Corporation.
Adobe, the Adobe logo, and Acrobat are either
registered trademarks of Adobe Systems Incorporated in
the United States and/or other countries.
ScanSnap, the ScanSnap logo, and CardMinder are the
trademarks of PFU LIMITED.
Intel and Pentium are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the
United States and other countries.
● You can scan documents with speed and
efficiency!
Double-sided color documents A4 or letter in size can
be scanned at a speed of about 18 sheets/minute (when
used with a computer with Intel® Pentium® 4 1.8GHz
or higher that runs Windows® 2000, Windows® XP or
Windows Vista® and with Scan mode Normal, Color
mode Auto, and Compression rate 3).
Other product names are the trademarks or registered
trademarks of the respective companies.
● You can eliminate the nuisance of a bulky
device!
ABBYY™ FineReader™ 7.x Engine © ABBYY
Software House 2005.
OCR by ABBYY Software House. All rights reserved.
ABBYY, FineReader are trademarks of ABBYY
Software House.
Smaller than a sheet of A4 or letter paper in size, the
ScanSnap can fit unobtrusively on your desktop all the
time.
● You can file business cards with ease!
With CardMinderTM, which is supplied with the
scanner, business cards can be easily filed and searched
for using the OCR function.
How Trademarks and Product Names Are
Indicated In This Manual
ScanSnap:
ScanSnap S510
CardMinder:
CardMinderTM 3.2
● The Quick menu is newly added for beginners
to operate the ScanSnap with automatic ease!
When the [SCAN] button is pressed, the Quick menu is
displayed. What you should do is to select the action
you want to perform on the Quick menu. The Quick
menu is simple enough for first-time use by completely
neophytes. (Quick menu mode)
References to operating systems (OS) are indicated as follows:
Windows 2000:
Microsoft® Windows® 2000
Professional operating system
Microsoft® Windows® XP Professional
operating system
Windows XP:
Microsoft® Windows® XP Home Edition
operating system
Windows Vista:
Microsoft® Windows Vista® Home
Basic operating system
● You can send off the scanner image by e-mail or
output the scanned image to the printer
immediately after scanning!
Microsoft® Windows Vista® Home
Premium operating system
Microsoft® Windows Vista® Business
operating system
Without starting applications, you can attach the
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Microsoft® Windows Vista® Enterprise
operating system
scanned with ScanSnap, which allows conversion of
those images into editable files in Microsoft® Word,
Excel or PowerPoint® formats.
Microsoft® Windows Vista® Ultimate
operating system
Following manuals are prepared for you:
Windows:
Windows 2000, Windows XP, and
Windows Vista
Adobe® Acrobat®
ScanSnap S510 Getting Started (This manual):
Provides basic information to install and use the
ScanSnap.
Adobe Acrobat:
All descriptions in this manual are based
on the premises that Adobe Acrobat
supplied with the ScanSnap is used.
Unless otherwise specified, Adobe
Acrobat herein refers to Adobe Acrobat
supplied with the ScanSnap. The version
of Adobe Acrobat supplied with the
ScanSnap is subject to change without
notice. If the screen examples in this
document differ from actual ones, please
refer to "Adobe Acrobat Help."
ScanSnap S510 Operator’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information about the installation of
the ScanSnap software and hardware, operation of the
scanner hardware and ScanSnap Manager.
CardMinder User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information on how to use CardMinder.
ScanSnap Organizer User’s Guide
(PDF manual included in ScanSnap Setup CD-ROM):
Provides detailed information on how to use
ScanSnap Organizer.
ABBYY FineReader: ABBYY FineReader for ScanSnapTM
for ScanSnap
All descriptions in this manual are based
on the premises that ABBYY
FineReader for ScanSnap supplied with
the ScanSnap is used. Unless otherwise
specified, ABBYY FineReader for
ScanSnap herein refers to ABBYY
FineReader for ScanSnap supplied with
the ScanSnap. The version of ABBYY
FineReader for ScanSnap supplied with
the ScanSnap is subject to change
without notice. If the screen examples in
this document differ from actual ones,
please refer to the help for ABBYY
FineReader for ScanSnap.
For information on how to use Adobe Acrobat, please
refer to "Adobe Acrobat Help."
ꢀRegulatory Information
FCC declaration
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to
radio communications. However, there is no guarantee
that interference will not occur in a particular
installation. If this equipment does cause harmful
interference to radio or television reception, which can
be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
The screenshots used in this manual are of
Windows XP. Depending on the operating
systems you are using, the screen examples
and operations may differ from the actual
ones.
ꢀScanSnap and the Manuals
ScanSnap S510 consists of:
1) S510: Color image scanner.
2) Carrier Sheet: A document is inserted into the sheet
which is then used for scanning. You can scan large
documents such as A3, B4 and 11x17 documents, and
documents of irregular shapes such as clippings of
newspaper.
- Reorient or relocate the receiving antenna.
- Increase separation between equipment and receiver.
- Connect the equipment into an outlet on a circuit
different from that to which the receiver is located.
- Consult your dealer or an experienced radio/TV
technician.
3) ScanSnap Manager: ScanSnap's driver to scan and
save documents.
4) CardMinder: Software with OCR engine to capture
and manage business card data for Personal
Information Manager software such as Microsoft®
Outlook®.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.
5) ScanSnap Organizer: Software to browse and manage
images scanned with ScanSnap.
- The use of a shielded interface cable is
required to comply with the Class B limits of
Part 15 of FCC rules.
- The length of the AC cable must be 3
meters (10 feet) or less.
6) Adobe Acrobat: De facto standard software for
generating and manipulating PDF format electronic
document.
7) ABBYY FineReader: Software to OCR images
2
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safety is required, for example, in the control of nuclear
reactions at nuclear power facilities, automatic flight
control of aircraft, air traffic control, operation control
in mass-transport systems, medical equipment for
sustaining life, and missile firing control in weapons
systems, and when provisionally the safety in question
is not ensured. The user should use this product with
adopting measures for ensuring safety in such
high-safety applications. PFU LIMITED assumes no
liability whatsoever for damages arising from use of
this product by the user in high-safety applications, and
for any claims or compensation for damages by the
user or a third party.
Canadian DOC Regulations
This digital apparatus does not exceed the Class B limit
for radio noise emissions from digital apparatus set out
in the Radio interference Regulations of the Canadian
Department of Communications.
This Class B digital apparatus complies with Canadian
ICES-003.
Le présent appareil numérique n’ément pas de parasites
radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B et prescrites dans
le Réglesment sur le brouillage radioélectrique dictées
par le Ministere des Communications du Canada.
Cet appareil numérique de la classe B est conformme à
la norme NMB-003 du Canada.
About the use of mercury
Lamp(s) inside this product contain mercury and
must be recycled or disposed of according to
local, state, or federal laws.
Bescheinigung des Herstellers /
Importeurs
g
H
To avoid unexpected injuries:
Für den S510 wid folgendes bescheinigt:
• Do not put the substance in the lamp in your mouth
as it contains mercury.
•
In Übereinsstimmung mit den Bestimmungen der
EN45014(CE) funkentstört
• Do not incinerate, crush, or shred the scanner.
•
Maschinenlärminformationsverordnung 3. GPSGV:
Der höchste Schalldruckpegel beträgt 70 dB (A)
oder weniger, gemäß EN ISO 7779.
• Do not breathe the chemical liquid contained in the
scanner parts.
International ENERGY STAR® Program
ꢀConventions
As an ENERGY STAR®
Partner, PFU LIMITED has
determined that this product
Warning Indications Used In This Manual
This sign warns the operator that improper
use, indicated with this sign, may cause death
or severe injury of the operator or people in
meets the ENERGY STAR®
guidelines for energy efficiency.
The International ENERGY
WARNING
the vicinity, if not followed.
This sign warns the operator that improper
STAR® Office Equipment Program is an international
program that promotes energy saving through the
penetration of energy efficient computers and other
office equipment. The program backs the development
and dissemination of products with functions that
effectively reduce energy consumption. It is an open
system in which business proprietors can participate
voluntarily. The targeted products are office equipment
such as computers, monitors, printers, facsimiles,
copiers, scanners, and multifunction devices. Their
standards and logos are uniform among participating
nations.
use, indicated with this sign, may cause minor
injury of the operator, or damage to equipment
CAUTION
or property, if not followed.
Symbols Used In This Manual
This manual uses the following symbols in
explanations in addition to warning indications
This symbol alerts operators to particularly
important information. Be sure to read this
information.
This symbol alerts operators to helpful advice
regarding operation.
Use in High-safety Applications
HINT
This product has been designed and manufactured on
the assumption that it will be used in office, personal,
domestic, regular industrial, and general-purpose
applications. It has not been designed and
manufactured for use in applications (simply called
"high-safety applications" from here on) that directly
involve danger to life and health when a high degree of
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Safety Precautions
A TRIANGLE symbol indicates that special care
and attention is required.
FOLLOW THESE INSTRUCTIONS AND BE SURE TO
HEED ALL WARNINGS AND CAUTIONS
DESCRIBED BELOW.
The drawing inside the triangle shows the specific
caution.
A CIRCLE with a diagonal line inside shows action
which users may not perform.
The drawing inside or under the circle shows the
specific action that is not allowed.
Outline characters on a colored background show
instructions users should follow.
It may also include the drawing that shows the
specific instruction.
WARNING
The following describes important warnings.
R
Do not touch the power plug with wet hands. Doing
so might cause electric shock.
About the Hot Surface Hazard Warning
Label
A damaged AC cable may cause fire or electric
shock.
Do not place heavy objects on AC cables, or pull,
bend, twist, heat, damage or modify AC cables.
This product carries the following warning label.
Also, do not use damaged AC cables or power
plugs, and AC cables or power plugs when the wall
socket is loose.
The area around the part to which this warning
label is affixed can become very hot. Please take
serious caution as the heat can cause burns.
Use only specified AC cables and connector cables.
Failure to use the correct cables might cause
electric shock and equipment failure. Do not use the
AC cable, AC adapter and other cables provided
with this product for other devices, since this might
cause equipment failure and other troubles or an
electric shock.
Do NOT remove the warning labels from the
scanner. Avoid them from being stained, so that
the warning labels are plainly visible.
Screen Examples in This Manual
Use this scanner only at the indicated power voltage
and current. Improper power voltage and current
might cause fire or electric shock.
The screen examples in this manual are subject to
change without notice in the interest of product
improvement.
The screenshots used in this manual are of Windows
XP. If the actual screens differ from those used as
examples in this manual, operate by following the
actual ones referring to the User’s manual of the
scanner.
Also, do not connect to multiple-power strips.
Wipe off any dust from metal parts on the power
plug or metal fittings with a soft, dry cloth.
Accumulated dust might cause fire or electric shock.
Do not install the scanner in locations subject to oil
smoke, steam, humidity, and dust. Doing so might
cause a fire or electric shock.
The screenshots used in this manual are for ScanSnap
Manager, CardMinder, ScanSnap Organizer, Adobe
Acrobat and ABBYY Fine Reader for ScanSnap.
If you detect heat coming from the device or detect
other problems such as smoke, strange smells or
noises, immediately turn off the scanner and then
disconnect its power plug.
Make sure that the smoking has stopped, and then
contact the store where you bought the scanner or
an authorized FUJITSU scanner service provider.
About Maintenance
Repairs should be done by properly trained repair
technicians.
When this product needs servicing, please contact the
store where you purchased it or any authorized
FUJITSU Image Scanner service provider.
If the scanner is damaged for any reason, turn off
the scanner and unplug the power cable before
contacting the store where you purchased the
scanner.
Do not insert or drop metal objects into the scanner.
Do not scan wet documents or documents with
paper clips or staples.
Do not splash or allow the scanner to get wet.
If foreign objects (water, small metal objects, liquids,
etc.) get inside the scanner, immediately turn off the
scanner and disconnect the power plug from the
power outlet, then contact the store where you
bought the scanner or the Maintenance Service
Center. Pay particular attention to this warning in
households where there are small children.
Do not take apart or modify the scanner. The inside
of the scanner contains high-voltage components.
Touching these components might cause fire or
electric shock.
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Do not use any aerosol sprays or alcohol based
sprays to clean the scanner.
When you perform cleaning, make sure that the
inside of the scanner is free of any foreign object,
and be careful not to get your hand or the cloth
caught on the pick spring (metal part) as a deformed
pick spring (metal part) may cause injury.
Dust blown up by strong air from the spray may
enter the inside of the scanner. This may cause the
scanner to fail or malfunction, or errors in scanned
images. Sparks, caused by static electricity,
generated when blowing off dust and dirt from the
outside of the scanner may cause a fire.
CAUTION
The following describes important cautions.
Install the scanner on a desk so that none of its
parts protrude outside of the desktop. Also, make
sure that the scanner is installed on a flat, level
surface
Do not install the scanner on unstable surfaces.
Install the scanner on a level surface that is free of
vibration to prevent it from falling.
Install the scanner on a strong surface that will
support the weight of the scanner and other
devices.
Firmly insert the power plug into the power outlet as
far it can go.
Install the scanner away from strong magnetic fields
and other sources of electronic noise. Also, protect
the scanner from static electricity as this might
cause the scanner to malfunction.
When the scanner is not used for a long period, be
sure to disconnect the power plug from the power
outlet for safety.
Do not install the scanner in the direct sunlight or
near heating apparatus. Doing so might cause
excessive heat to build up inside the scanner,
causing fire or scanner trouble. Install the scanner in
a well-ventilated location.
Do not block the ventilation ports. Blocking the
ventilation ports generates heat inside of scanner,
which may result in fire or scanner failure.
Do not place heavy objects on the scanner or use
the scanner's top surface for performing other work.
Improper installation might cause injuries.
Do not move the scanner with the power and
interface cables connected as this might damage
the cables, causing fire, electric shock or injuries.
Before moving the scanner, be sure to disconnect
the power plug from the power outlet, and
disconnect data cables. Also, make sure that the
floor is free of obstructions.
Avoid touching any scanner mechanism when
scanning as this may cause injuries.
Do not use the device immediately after moving it
from a cold place to a warm room. This may cause
condensation, which might lead to scanning errors.
Let the device dry about one or two hours before
you use it.
When handling the paper or Carrier Sheet, be
careful not to cut your fingers by the paper or Carrier
Sheet.
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1. Preparation
This chapter describes necessary preparations before using
ScanSnap.
ꢀOperation Buttons
Do not connect the scanner to your PC
before installing "ScanSnap Manager".
If the scanner is connected before installing
ScanSnap Manager, it will not operate
correctly.
[SCAN] button
Starts scanning.
[POWER] button
Turns on/off the power supply.
Refer to Chapter 2 for the installation of
ScanSnap Manager.
SCAN
POWER
Power Indicator
Indicates the scanner status of
the power supply to the
scanner.
1.1. Checking the Contents of the
Package
Blue (Solid):
Ready
When you unpack the scanner package, make sure that all
parts are included.
Refer to the package contents list included in the scanner
package box.
Blue (Blinking): Scanning
Orange:
Light off:
Error
Power off
ꢀRear View
1.2. Names and Functions of Parts
This section describes the names and functions of parts.
USB connector
AC adapter connector
ꢀFront View
Paper chute
Open this cover when using
the scanner.
ꢀOpening the cover turns ON
the scanner.
Seal (reminds you that the
supplied software has to be
installed first): After installing
ScanSnap Manager onto your
computer, remove this seal to connect
the scanner to the PC.
Security cable slot
Plug a commercially
available security cable
into this slot (anti-theft)
Cover open lever
Pull this lever to open the ADF cover.
For the Document Specification, refer to the
“ScanSnap S510 Operator’s Guide” stored in
HINT
ScanSnap Setup CD-ROM.
Paper chute
Open it and load the documents onto this
part when scanning documents.
The scanner is turned on/off automatically, when
you open/close the Paper chute cover.
To turn off the scanner when the cover is opened,
press the [POWER] button.
Side guide
Adjust these guides to the documents
width for preventing skewed
ADF
(ADF: Automatic Document
Feeder)
Stacker
For using this part, pull it out
as shown in the figure.
Operation Buttons
ꢀDocuments are ejected from the ADF onto this tray.
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2. Connecting ScanSnap
This chapter describes how to connect ScanSnap to your
PC.
2.1.1. Installing Adobe Acrobat
Please prepare the Adobe Acrobat CD-ROM.
2.1. Installing the Supplied Software
Before connecting the scanner to your computer, please
install the following software on your PC.
Install the same language version of Adobe Acrobat
as your Windows. Adobe does not guarantee the
use of Acrobat on a different language platform.
① Adobe Acrobat
② ABBYY FineReader for ScanSnap (Application)
(Application)
1. Insert the "Adobe Acrobat CD-ROM" into the CD
drive.
③ ScanSnap Manager
④ ScanSnap Organizer
⑤ CardMinder
(Driver)
(Application)
(Application)
ꢀThe "Adobe Acrobat" window appears.
This dialog box is not displayed automatically
HINT
when the "Auto play" setting of your computer is
deactivated. In this case, run “AutoPlay.exe” of
this CD-ROM directly using Windows Explorer
or My Computer.
Each software is supported by the following OS:
Windows XP
ꢁ*2
Windows 2000
Windows Vista
ꢁ*3
ꢁ
ꢁ
ꢁ
-
ꢁ
ꢁ
ꢁ*4
ꢁ
ꢁ
ꢂ
ꢃ
ꢄ
ꢅ
ꢁ*1
2. Click on the folder icon.
ꢁ*1
ꢁ*1
ꢁ*1
ꢁ
*1: Service Pack 1 or later
*2: Service Pack 2 or later
*3: Service Pack 4 or later
*4: The Search function is based on Adobe Acrobat functions.
To use the Search function in Windows Vista, install any
version supported by Windows Vista. Without a supported
version of Adobe Acrobat, the search function is not
guaranteed to work properly.
•
Be sure to install "ScanSnap Manager" before
connecting the scanner to your PC.
3. Click the [Next] button.
If the scanner is connected before installing
ScanSnap Manager, the “Found New Hardware
Wizard” appears (This screen may differ
depending on the used OS). In this case, click the
[Cancel] button to close the wizard.
•
When the ScanSnap is connected to a PC, It is
not possible to simultaneously connect other
models (ScanSnap fi-5110EOX series, ScanSnap
S500 or ScanSnap S300) or another S510 to the
same computer.
•
•
If any driver of the ScanSnap fi-4110EOX series
has already been installed on your computer,
uninstall it before starting the installation.
If the driver of ScanSnap fi-4010CU has already
been installed, it is not necessary to uninstall it.
You can connect ScanSnap fi-4010CU and S510
to a PC simultaneously.
•
•
Log on as a user with “Administrator” privileges.
ScanSnap S510 system requirements are:
ꢀInstallation is started and the setup dialog box appears.
4. Follow the on-screen instructions to install the
software.
Windows XP/2000 Windows Vista
CPU:
Intel® Pentium® 4
Intel® Pentium® 4
1.8GHz or higher
512MB or more
Select “How to install” on the “Adobe Acrobat”
HINT
1.8GHz or higher
dialog box to learn more about the Adobe
Acrobat installation.
Memory: 256MB or more
Refer to “Adobe Acrobat Help” about how to
use Adobe Acrobat.
(512MB or more when Excellent is used)
* If the CPU and the memory do not meet the
recommended requirements or the USB version
is 1.1, the scanning speed will slow down.
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2.1.2. Installing ABBYY FineReader for
ScanSnap
2. Click [Install>] to proceed with installation.
The “ABBYY FineReader for ScanSnap” window
may not be displayed when the “Autorun” setting on
your CD drive is disabled. In this case, run
“autorun.exe” in this CD-ROM directly using
“Explore” or “My computer.”
Please prepare the ABBYY FineReader CD-ROM.
1. Insert the "ABBYY FineReader CD-ROM" into the
CD drive.
ꢀThe "ABBYY FineReader for ScanSnap" screen appears.
•
If Windows XP Service Pack 2 is installed
in your computer, you may see the
following dialog box when inserting the
CD-ROM described above. Click the [Yes]
button to show the “ABBYY FineReader
for ScanSnap” screen.
If the [In the future, do not show this message.]
checkbox is marked, you will not see this window
when inserting a CD-ROM that attempts to
connect to Microsoft Internet Explorer in the
future.
ꢀThe file folder containing the setup.exe file appears.
3. Double-click the [Setup.exe] icon.
•
You may see [Information Bar] below instead of
the message above. If so, first, click the [OK]
button and then the yellow part with a warning for
options. Next, select [Allow Blocked Content]
from the menu.
•
Finally, click the [Yes] button on the [Security
Warning] dialog to proceed.
4. Select the language for this installation and click
[OK].
ꢀThe InstallShield Wizard for ABBYY FineReader for
ScanSnap appears.
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5. Follow the on-screen instructions to install the
software.
The following window appears during the
installation.
HINT
[Typical] <Recommended>
“ScanSnap Manager”, “ScanSnap Organizer”,
and “CardMinder” are installed along with the
manuals for these programs.
[Compact]
“ScanSnap Manager” is installed along with its
manual.
[Custom]
You can select the software and the manuals
to install.
Refer to “ABBYY FineReader for ScanSnap
User’s Guide” to learn more about ABBYY
FineReader for ScanSnap.
Select [Start] ꢀ[All Programs] ꢀ[ABBYY
FineReader for ScanSnapTM 3.0] ꢀ[User’s
Guide].
HINT
2.1.3. Installing ScanSnap Manager,
ScanSnap Organizer and CardMinder
Please prepare the ScanSnap Setup CD-ROM.
1. Insert the "ScanSnap Setup CD-ROM" into the CD
drive.
[Set the document face-down and scan
(Recommended)]
ꢀThe "ScanSnap Setup" dialog box appears.
Select when loading the document face-down
and upside-down on the ScanSnap.
[Set the document face-up and scan]
Select when loading the document face-up and
upside up.
(Note: You can change this after installation.
This dialog box will not appear after
reinstallation. The setting before reinstallation
will be effective.)
This dialog box is not displayed automatically
HINT
when the "Auto play" setting of your computer is
disabled. In this case, run “Setup.exe” of this
CD-ROM directly using a browser window such
as “Explore”.
2. Click the [Install Products] button.
Specifies whether to carry out “Notify scanning
result” after scanning.
If the check box is selected, the notification
screen showing whether the following functions
were carried out or not appears.
ꢀThe installation of ScanSnap Manager, ScanSnap
Organizer and CardMinder starts up, and the wizard
window appears.
●
●
Allow automatic blank page removal
Allow automatic image rotation
(Note: You can change this after installation.
This dialog box will not appear after
reinstallation. The setting before reinstallation
will be effective.)
3. The setup window appears. Follow the instructions on
the window to install the application.
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4. After the installation is completed, please restart your
computer.
1. Remove the seal from the USB connector on the back
side of the ScanSnap.
2. Connect the USB cable to the USB connector on the
ScanSnap, and the other end of the USB cable into
the USB port on your personal computer.
Refer to the “ScanSnap S510 Operator’s Guide”
in the ScanSnap Setup CD-ROM to learn more
about the installation of ScanSnap Manager,
ScanSnap Organizer and CardMinder.
2.2. Connecting the ScanSnap
After ScanSnap Manager has been installed and computer
has been restarted, please connect the ScanSnap.
2.2.1. Connecting the AC cable
CAUTION
Do not use AC adapters other than the following
Manufacturer
LEI
SANKEN ELECTRIC CO,. LTD
AC-adapter model number
NU40-2160250-I3
SEB55N2-16.0x （x= A-Z or Blank）
USB cable
1. Connect the AC cable to the AC adapter (collectively
called the power cable).
3. Open the Paper chute of ScanSnap.
ꢀScanSnap is automatically detected by your computer.
4. The ScanSnap is added as new hardware.
How to add hardware varies depending on the operating
system running on your computer.
Use only the supplied AC cable and AC adapter
(power cable).
For Windows 2000
The "Digital Signature not Found" dialog box appears.
Click the [Yes] button.
2. Plug the power cable into the power connector on the
back side of the ScanSnap, and the other end to a wall
outlet.
ꢀThe ScanSnap is added to your computer as new
hardware.
For Windows XP
1) When the "Found New Hardware Wizard" dialog box
appears, select "No, not this time" and then click the
[Next >] button.
Outlet
Power
cable
Power
connector
2.2.2. Connecting the USB cable
Follow the procedure below to connect the USB cable.
●
Use only the USB cable supplied with this
scanner. The operation using a commercial USB
cable is not guaranteed.
*The window above only appears when the Service Pack 2
is installed.
●
When connecting to a USB hub, be sure to
connect the scanner to the hub nearest to your
computer (first stage). If you connect it to a USB
hub from the second stage onwards, ScanSnap
may not operate correctly.
If you connect the scanner with USB 2.0, it is
required that the USB port and the Hub are
compliant with USB 2.0. The scanning speed may
slow down when you connect the scanner with
USB 1.1. If your computer has the USB 2.0
compatible port, use it.
2) Select how to install the software required for the
hardware and click the [Next >].
ꢀThe "Hardware Installation" dialog box appears.
●
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3) Click the [Continue Anyway] button. .
The "ScanSnap Manager" icon in the task bar is
S
displayed as
.
When the icon remains as
, press the
[POWER] button to turn off the scanner and then
press the [POWER] button again to restart the
scanner. (Allow at least 5 seconds when you turn
on/off the scanner.)
ꢀThe window to notify completion of installation appears.
4) Click the [Finish] button.
ꢀThe ScanSnap is added to your computer as new
hardware.
For Windows Vista
1) When "Found New Hardware" window appears, Select
"Locate and install driver software (recommended)".
2) On the "User Account Control" window, click the
[Continue] button.
3) On the "Windows Security" window, select "Install this
driver software anyway".
ꢀThe ScanSnap is added to your computer as new
hardware.
The installation of ScanSnap is complete!
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3. How to Use ScanSnap
This chapter describes basic operation of ScanSnap.
Scan and Save Settings" dialog box.
3.1. Scanning Documents
With "ScanSnap", you can turn paper office documents on
your desk into digital files, save them, attach them to
e-mail, print them, and convert them into Word/Excel/
PowerPoint data just by pressing a single button. The
scanned image can be viewed on the screen using the
supplied applications (Adobe Acrobat, ScanSnap Organizer,
CardMinder).
Three typical usages are:
●
Create digital backups of general office documents in PDF
format.
You can edit them later using Adobe Acrobat. Adobe
Acrobat allows you to make full use of the scanned
information by using the OCR (Optical Character
Recognition) function to recognize the image of the text
portion, the security function to set passwords, etc.
(Note: For information on using Adobe Acrobat, please
refer to [Adobe Acrobat Help].)
There are six tabs used to configure the scan options at
maximum (The number of tabs displayed and items that can
be configured vary depending on the Operation mode*.):
●
With the "Action List", attach the scanned documents to
e-mail, print them out with a printer, share them over the
network, as well as convert them into Word/Excel/
PowerPoint files by using the OCR function.
[Application]
Action List
Selects the application for viewing the scanned images.
This is not displayed when the Quick Menu Mode is set
(initial setting) in the "Settings…".
HINT
The ScanSnap has frequently-used functions at
the ready in the Action List to help you make
efficient use of your time at your office.
Refer to the “ScanSnap S510 Operator’s
Guide” in the ScanSnap Setup CD-ROM to
learn more about the Action List.
[Save]
Specifies the folder and file name to save the scanned
images.
●
Scan and manage business cards. With "CardMinder",
scan, recognize and edit business cards, and export the data
to a popular personal information manager application such
as Microsoft® Outlook®.
[Scanning]
Specifies the quality of the scanned image.
[File option]
Selects the file format (PDF, JPEG) for saving the scanned
images.
3.2. About the Scan Settings
[Paper size]
Selects the size of the document to be scanned and
specifies the Carrier Sheet settings.
You can change ScanSnap settings by using "ScanSnap
Manager".
[Compression]
S
1. Right-click the "ScanSnap Manager icon"
on the
Selects the compression rate of a file.
task bar and select [SCAN Button Settings] from the
Right-click menu to change the setting at scanning with
the [SCAN] button.
Operation Mode
HINT
●
There are two operation modes: [Quick
Menu Mode] and [Left-Click Menu Mode].
Configurable items differ depending on the
mode.
The [Quick Menu Mode] is used by default.
Scanning method in this mode is explained
in this manual.
●
Refer to the “ScanSnap S510 Operator’s
Guide” in the “ScanSnap Setup CD-ROM”
to learn more about the [Left-Click Menu
Mode].
3. Click the [OK] button to finish the configuration.
ꢀThe "ScanSnap Manager - Scan and Save Settings"
dialog box appears.
ꢀThe new settings are enabled.
2. Change the scan settings on the "ScanSnap Manager -
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Scan to Word:
3.3. Scanning Office Documents
1. Load the documents onto the scanner.
The scanned images are processed through OCR with
ABBYY FineReader for ScanSnap and converted into
Word files. (This button is not displayed in the Action List
unless ABBYY FineReader for ScanSnap is installed.)
On the Paper chute, set
the paper face-down with
its top margin towards the
scanning direction.
Scanning
direction
Scan to Excel:
The scanned images are processed through OCR with
ABBYY FineReader for ScanSnap and converted into
Excel files. (This button is not displayed in the Action List
unless ABBYY FineReader for ScanSnap is installed.)
Scan to PowerPoint(R):
[SCAN] button
The scanned images are processed through OCR with
ABBYY FineReader for ScanSnap and converted into
PowerPoint files. (This button is not displayed in the
Action List unless ABBYY FineReader for ScanSnap is
installed.)
In step 3 of “2.1.3 Installing ScanSnap
Manager, ScanSnap Organizer and
CardMinder”, if you select "Set the document
face-up and scan", set the document as
follows.
ꢀAn application corresponding the selected action starts up
to perform the selected action.
The scanning method above is the case that the
[Quick Menu Mode] is applied.
Set the paper
face-up with
its bottom
margin
HINT
If you switched to the [Left-click Menu Mode], you
can perform the scanning operation with the
specified application without the Quick Menu
displayed. You can also switch to any settings for
scanning if you register scanning configurations to
the Left-click Menu in advance. When you became
accustomed to the ScanSnap operation, switch the
Operation Mode during operation when needed.
The Operation Mode can be switched by
S
towards the
scanning
direction
right-clicking the ScanSnap icon
on the task bar
2. Press the [SCAN] button.
and then marking [Use Quick Menu].
ꢀScanning starts.
The ScanSnap scanner is able to scan documents
using various settings. Refer to the “ScanSnap S510
Operator’s Guide” on the “ScanSnap Setup
CD-ROM” to learn more.
ꢀWhen the scanning is completed, the ScanSnap Quick
Menu appears.
3. Select an action you want to perform in the Action
List.
Scan to ScanSnap Organizer:
ScanSnap Organizer is started to display the scanned
images.
(This button is not displayed in the Action List unless
ScanSnap Organizer is installed.)
Scan to Folder:
The scanned images are saved in the specified folder in the
network.
Scan to E-mail:
An e-mail program is started with the PDF files attached
to e-mail.
Scan to Print:
The scanned images are printed with a printer.
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4. Press the [SCAN] button.
ꢀThe front and back
images are merged into
a double-page spread
image.
3.4. Scanning with the Carrier Sheet
If you use the Carrier Sheet, you can scan large documents
such as A3 and B4 size documents, and documents of
irregular shapes such as clippings of newspaper.
3.4.1. Creating Facing Pages in One Image
The loading method and ScanSnap Manager’s
HINT
settings differ according to the documents to be
scanned. Refer to “ScanSnap S510
Operator’s Guide” on the “ScanSnap Setup
CD-ROM” for details.
Fold the document in half, scan it in duplex scanning mode,
and then merge both front and back side images to make a
double-page spread image.
When you scan with the Carrier Sheet, a detection
error likely occurs in the folded portion, which may lose
part of the page image. Therefore, this function is not
recommended for scanning where accuracy is critical.
3.4.2. Scanning irregular-shaped Documents
This section explains how to scan documents that are
difficult to scan as it is.
Here, as an example, this section explains how to scan an
A3-size document.
If you are scanning an A3 document, it is not possible to
load it onto the scanner as it is. Fold the document in half
and scan it following the procedure below.
S
1. Right-click the ScanSnap Manager icon
taskbar and select [SCAN Button Settings].
on the
1. Spread the page to be scanned facing outwards and
fold it in half from the center.
Fold it tightly and smooth out the crease so that the
folded portion does not appear puffed.
ꢀThe "ScanSnap Manager - Scan and Save Settings"
dialog box appears.
2. On the [Paper size] tab, click the "Carrier Sheet
Settings…" button.
ꢀThe "Carrier Sheet Settings" dialog box appears.
2. Open the Carrier Sheet and place the folded
document inside.
3. On the "Carrier Sheet Settings" window, select
"Create front and back images separately" in the
"Mode" drop-down list, and then click the [OK]
button.
Align the fold with the right
edge of the Carrier Sheet
so that the document fits
into the Carrier Sheet at
the upper corner.
4. Open the Carrier Sheet and place the document
inside.
Neatly align the top of the
material with the top of the
Carrier Sheet. Center the
material so that it is
entirely contained in the
Carrier Sheet.
3. Load the Carrier Sheet onto the ScanSnap.
●
Load the Carrier Sheet
with the portion striped in
black and white as the
leading edge as shown in
the right figure.
●
When the Carrier Sheet is
used for scanning,
continuous scanning is not
possible. Scan one piece
or one sheet at one time.
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5. Load the Carrier Sheet onto the ScanSnap.
4. The following window appears.
●
Load the Carrier Sheet
with the portion striped
in black and white as
the leading edge as
shown in the right
figure.
Select a business card from the Data list. Check the
data in the Recognition result field of this window.
Correct the data if there is any recognition mistake.
[Microsoft Outlook] button
Scanned image
●
When the Carrier Sheet
is used for scanning,
continuous scanning is
not possible. Scan one
piece or one sheet at
one time.
6. Press the [SCAN] button.
ꢀScanning starts.
ꢀThe image is centered and output in the specified size.
The loading method and ScanSnap Manager’s
HINT
settings differ according to the documents to be
scanned. Refer to “ScanSnap S510
Operator’s Guide” on the “ScanSnap Setup
CD-ROM” for details.
Data list
Recognition result
3.5. Scanning Business Cards
5. For Outlook, confirm the business card data and
select the cards you wish to export to Outlook. Click
the [Microsoft Outlook] button on the Toolbar. Then
the data is exported to Outlook.
1. From the [Start] menu, select [All Programs] ꢀ
[CardMinder V3.2] ꢀ[CardMinder V3.2].
After CardMinder is started, make sure that
CardMinder is active (its window is brought to the
front.)
You can export the data (recognition results) to
HINT
You cannot scan Business Cards from Quick
Menu.
the following applications:
● Microsoft® Windows® Mail (In Windows
Vista®)
● Microsoft® Outlook® 2000/2003/2007
● Outlook Express 6.0
2. Load the business cards onto the scanner. Adjust the
side guides to the business card width.
● ACT!TM 6.0
● GoldMine® 6.0
Side guide
Or you can also save the data in CSV format to
export them to other applications, such as
Excel. Refer to the “CardMinder User’s
Guide” for details.
Business card
(Set it face down)
6. Start Outlook to confirm the imported business card
data.
[SCAN] button
7. To close "CardMinder", select [Exit] in the [File]
menu.
"CardMinder" provides also various other
functions.
HINT
3. Press the [SCAN] button.
ꢀScanning starts.
Refer to "CardMinder User’s Guide" on the
"ScanSnap Setup CD-ROM" for details.
ꢀThe "CardMinder" window appears and displays the
recognized character data, name, company, and e-mail
address.
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Menu bar
3.6. ScanSnap Organizer
Displays menus for operating ScanSnap Organizer Viewer.
ScanSnap Organizer is a software application that
thumbnails image files (e.g., in PDF and JPEG) so you can
manage them easily. Images scanned by the ScanSnap can
be displayed without opening and folders can be created
for different purposes. Also, for files with multiple pages,
you can check the images by turning the pages on the
thumbnail displayed.
Toolbar
Shows frequently-used functions as button icons.
1. From the [start] menu, select [All Programs] ꢀ
[ScanSnap Organizer] ꢀ[ScanSnap Organizer], the
screen below appears.
Folder View
Lists folders managed in ScanSnap Organizer.
Menu bar
Displays menus for operating ScanSnap Organizer.
Tool bar
Shows frequently-used functions as button icons.
Page View
Displays the page currently
selected in the Pages panel.
Pages Panel
Displays PDF/JPEG files in
thumbnail view.
Status Bar
Displays the file information (file icon
[appears if locked/signatured/editable], date
created, file size, and page size) are shown.
4. Edit the file on ScanSnap Organizer Viewer.
With ScanSnap Organizer Viewer, you can rotate, delete,
move, and/or insert particular page(s) of scanned file.
HINT
Refer to “ScanSnap Organizer User’s Guide” on
the “ScanSnap Setup CD-ROM” for details.
Actions menu
Displays icons to use the
selected files.
File View
Displays PDF or JPEG files in
the selected folder as
thumbnails.
Status bar
Displays the total number of files in the File view,
the date the selected file was created, the file
listing sequence, and the size of the selected file.
2. Select a desired file from the File view.
3. From the [File] menu, select [ScanSnap Organizer
Viewer].
ꢀThe file is displayed in the ScanSnap Organizer Viewer
window.
With ScanSnap Organizer Viewer, you can also
HINT
open the file by:
•
Right-clicking on the file and selecting
[ScanSnap Organizer Viewer] from the pop-up
menu, or
•
Double-clicking on the file.* You need to select
the [ScanSnap Organizer Viewer] radio button
under [Mouse operation] on the [General
Settings] tab in the [Options] dialog box opened
from the [Tools] menu in advance.
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4. Troubleshooting
This chapter describes common problems during the usage of ScanSnap and how to remedy them.
4.1. Troubleshooting Checklist
Before you ask for repair service, please check the following items.
If you cannot solve the problem even after checking the following items, contact the store where you purchased the
scanner, or contact an authorized FUJITSU scanner service provider.
Symptom
The scanner cannot be turned
on.
Check This Item
Are the AC/USB cable and the AC adapter
connected correctly?
Remedy
Correctly connect the AC/USB cable and AC
adapter.
Disconnect the AC adaptor/cable (power cable)
and reconnect them again.
(Note: Wait at least 5 seconds before
reconnecting the power cable.)
Is the Paper chute cover closed? (The
scanner’s power supply is controlled by
closing/opening the Paper chute cover.)`
Is Windows normally started up?
Open the Paper chute cover.
Wait until Windows has started up completely.
(This scanner’s power is controlled by turning
on/off the computer.)
The
LED may turn off when Windows is
starting up or in sleeping mode.
Did you press the [POWER] button to turn off
the scanner? (The scanner can be turned off by
pressing [POWER] button when the paper
chute cover is opened.)
Press the [POWER] button on the scanner.
Scanning does not start.
Is the USB cable properly connected?
Connect the USB cable correctly. (When a hub is
used, check the hub's power supply.)
Disconnect the AC adaptor/cable (power cable)
and reconnect them again.
Does the
LED light blink continuously?
(Note: Wait at least 5 seconds before
reconnecting the power cable.)
Has ScanSnap Manager been installed?
Is ScanSnap Manager started?
(If ScanSnap Manager is started up
successfully, the "ScanSnap Manager" icon
appears on the task bar.)
Install ScanSnap Manager. (Refer to page 9.)
If the "ScanSnap Manager" icon is not displayed,
select [Start] ꢀ[All Programs] ꢀ[ScanSnap
Manager] - [ScanSnap Manager] to start
ScanSnap Manager.
S
Is ScanSnap Manager running properly?
Do the following:
(If ScanSnap Manager is not running properly,
the "ScanSnap Manager" icon in the task bar is
1. Update ScanSnap Manager driver.
On the [Start] menu, select [Control panel] ꢀ
[System] ꢀ[Hardware] ꢀ[Device Manager].
In the [Device Manager], right-click
displayed as .)
[ScanSnap S510] and select [Update Driver]
from the menus displayed. If this does not
improve the situation, perform step 2
2. Turn the ScanSnap OFF and ON again. If this
does not improve the situation, perform step
3. (Note: Wait at least 5 seconds before
turning the scanner on.)
3. If a USB hub is used, directly connect the
ScanSnap to your PC. If this does not
improve the situation, perform step 4.
4. Restart your PC.
If none of the above operations resolve the
problem, uninstall and re-install ScanSnap
Manager. For how to uninstall ScanSnap
Manager, refer to “Appendix B Uninstalling
ScanSnap” in “ScanSnap S510 Operator’s
Guide.”
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Symptom
Check This Item
Did you resume the computer from the
hibernation state?
Remedy
When you perform scanning after resuming the
computer from the hibernation state, move the
mouse or press any key before scanning.
Clean the inside of the ADF following the
Vertical lines appear in the
scanned image.
Is the inside of the ADF dirty?
The generated image shifts or
is distorted.
Is the document loaded correctly?
Load the document correctly.
Refer to “ScanSnap S510 Operator’s Guide”
section 3.3
The image scanned is too light Is the "Brightness (Black and White scanning
Adjust "Brightness" at [Scanning] - [Option] in
or too dark.
only)" setting on [Option] of the [Scanning] tab the "ScanSnap Manager - Scan and Save
set to extremely Light or Dark?
Settings" dialog box.
Lines on the document are
blurred.
(Example: Ruled lines on a
table cannot be seen.)
Are you scanning in color mode, documents
including handwritten or typed text, tables or
frames with ruled lines?
The color mode is used for capturing colored
images like photos in high quality. For other
documents including textual content, select the
check box for [Setting for text only document] at
[Scanning] - [Option] in the "Scan and Save
Settings" window.
If it does not improve even after you have tried
this method, change "Image quality…" setting.
Scanning speed is very slow.
Does your PC satisfy the recommended system Check the system requirements in the ScanSnap
requirements?
S510 Operator’s Guide.
Scanning speed will be slower whenever the CPU
and memory requirements are not met.
If this is the case, at [Scanning] - [Option] in the
"ScanSnap Manager - Scan and Save Settings"
dialog box, clear the check boxes of the following
to increase the scanning speed.
- Correct skewed character strings automatically
- Allow automatic image rotation
Is the USB 1.1 connected?
If your PC has an USB 2.0 port, connect the
scanner to this port. (If using a USB hub, it must
also support USB 2.0 interfaces.) (*1)
Note: When using an USB1.1 interface, the
data transfer rate may be slower due to large
data sizes.
Multi-feeds (*2) occur
frequently.
Is the Pad ASSY dirty?
Clean the Pad ASSY following the instructions in
Replace the Pad ASSY following the instructions
Reduce the number of sheets of the document
stack to 5 mm thickness or less.
Clean the Pick roller following the instructions in
Replace the Pick roller following the instructions
Is the Pad ASSY worn out?
Is the document stack thicker than 5 mm?
Is the Pick roller dirty?
Paper is not fed (stops
midway).
Is the Pick roller worn out?
Are there any debris on the document feeding
path?
Remove any debris from the document feeding
Do the loaded documents satisfy the conditions Try the following:
described in section 3.2 on the “ScanSnap
S510 Operator’s Guide”?
If not, they might not pass smoothly through
the ADF.
・Slightly push through with your finger the first
sheet of the documents at the start of scanning.
・Change the insertion direction of the document.
The scanner is not recognized
even if ScanSnap Manager is
installed.
Did you connect the scanner to your PC before On the [Start] menu, select [Control panel] ꢀ
installing ScanSnap Manager?
Is the scanner registered as "Other device" in
the "Device Manager"?
[System] ꢀ[Hardware] ꢀ[Device Manager].
Delete the device name such as USB device
(differs with the OS) under "Other Device"
selection in the [Device Manager] and restart
your PC.
The file size of a scanned
black & white image is the
same as that of a scanned
color document image.
Is the B&W document scanned in the color
mode?
Select "B&W" from the [Color mode] drop-down
list on the [Scanning] tab in the "ScanSnap
Manager - Scan and Save Settings" dialog box.
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Symptom
Images on the back of pages,
which are printed-through, are checkbox cleared in the "Read mode option"
overlaid on the scanned image dialog box ([Option] on the [Scanning] tab of
Check This Item
Is the "Setting for text only document."
Remedy
Mark the "Setting for text only document."
checkbox.
when scanning a two-sided
document. (This is called
“noise” of the back side
image).
the "ScanSnap Manager - Scan and Save
Settings" dialog box)?
Scanned images are not
When "Allow automatic blank page removal"
Right-click "ScanSnap Manager" icon on the task
displayed on the screen (when is enabled, almost blank documents with only a bar, select [SCAN Button Settings] ꢀ[Scanning]
"Allow automatic blank page
removal" is enabled).
few characters may be accidentally recognized
as blank pages and removed from scanned
image data.
tab and click the [Option] button. Then clear the
"Allow automatic blank page removal" checkbox.
The scanned images cannot be Have you scanned documents written in small
When small letters are squashed, right-click
"ScanSnap Manager" icon on the task bar, select
either "Best" or "Excellent" in the [Scanning] tab
and scan them again.
read.
letters?
Scanned images are skewed.
Are the documents fed into the ADF with skew The "Correct skewed character strings
of more than +-5 degrees?
automatically" function can correct skewed
images up to +-5 degrees. Load the document
onto the scanner so that the document skew does
not exceed this limit.
Depending on the contents of document, the
automatic image deskew may not work
properly.
Refer to “ScanSnap S510 Operator’s Guide”
section 4.2.
The orientation of scanned
images is not displayed
correctly (when "Allow
automatic image rotation" is
enabled).
Depending on the contents of document, the
automatic image rotation may not work
properly.
Refer to “ScanSnap S510 Operator’s Guide”
section 4.2
A profile cannot be created
with currently configured
settings.
Is the ScanSnap in Quick Menu Mode?
To create a profile with settings you want to use,
uncheck [Use Quick Menu] and switch to
Left-Click Menu Mode.
Refer to “ScanSnap S510 Operator’s Guide”
section 4.3.
The document is not fed
properly or gets jams.
1. Is the inside of the scanner dirty?
2. Are you scanning one of the following?
1. Clean the dirty locations
2. Use the Carrier Sheet for each page if you have
difficulties feeding the document.
Thin paper
Torn paper
Folded paper
When the document is
Did you put multiple small-size materials
(photos/post cards) in the Carrier Sheet for
scanning?
---
Put only one small-size material (a photo/ a post
card) in Carrier Sheet per scanning.
scanned with the Carrier
Sheet, a message, "Document
size incorrect", appears or part
of the page image is lost.
A detection error in the folded portion may cause
part of the page image be lost. In such case, set
the document so its edge will be about 1 mm
inside of the Carrier Sheet frame.
Feed about 50 sheets of PPC paper or recycled
paper, and then scan the document by using
Carrier Sheet.
When the document is
scanned with the Carrier
Sheet, a paper jam occurs
frequently.
---
* You can use either unused or used PPC/recycled
paper.
Black lines are produced on
the scanned document.
Is the scanned documents written with a
pencil?
It is recommended to use Carrier Sheet for
scanning.
If you are not using the Carrier Sheet for
scanning such documents, clean rollers as often
as possible.
For information about how to clean rollers, refer
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Symptom
Part of page image is lost
/Slant lines are produced on
the page image/The output
image is wider than the
original.
Check This Item
Remedy
With "Automatic detection" being selected in
the "Paper size" drop-down list, was the
document skewed during a scan?
Neatly align the edges of paper sheets with Side
Guide.
*If you are scanning documents of mixed paper
sizes, marking the "Scan mixed paper size"
checkbox, carefully load smaller documents so
that they can be fed straight.
If those documents cannot be fed straight, it is
recommended to scan only documents of about
the same size at a time.
The ScanSnap Quick Menu is
hidden.
Is the ScanSnap in Left-Click Menu Mode?
Mark [Use Quick Menu] on the Right-Click
Menu.
Is ScanSnap Organizer or CardMinder
running?
If these applications are running and one of them
is active, the ScansSnap interacts with the active
application and scanned images are opened with
it. Therefore, the ScanSnap Quick Menu is not
displayed.
To display the ScanSnap Quick Menu, exit these
applications or deselect them.
Refer to "ScanSnap S510 Operator’s Guide 4.6
About Automatic Interaction with Applications".
On the Right-Click Menu, uncheck [Use Quick
Menu].
Close the "ScanSnap Manager - Scan and Save
Settings" dialog box.
The left-Click Menu is
hidden.
Is the ScanSnap in Quick Menu Mode? (Does
the Quick Menu appear after scanning?)
Is the "ScansSnap Manager - Scan and Save
Settings" dialog box open?
Application cannot be selected Is the ScanSnap in Quick Menu Mode?
If you want to select an application in advance,
use Left-Click Menu Mode. To use Left-Click
Menu Mode, uncheck [Use Quick Menu] on the
Right-Click Menu.
in the "ScanSnap Manager -
Scan and Save Settings"
dialog box.
In Quick Menu Mode, you do not have to
select an application beforehand. You can
select an application in the ScanSnap Quick
Menu after scanning.
Business cards cannot be
scanned when the ScanSnap
Quick Menu is used.
In Quick Menu Mode, business cards cannot be Start CardMinder, and then press the [SCAN]
scanned.
button with CardMinder being active, Scanned
business card images are displayed in
CardMinder.
Files created by using the
ScanSnap cannot be opened
with a specified application.
(For example, an error occurs
when you try to open a PDF
file with Adobe Acrobat.)
Is a folder specified as the Image saving folder
on another personal computer or a hard disk on and then delete corrupted files, if any. After that,
the network?
For those who answered "Yes" to the above
question: did an error occur while files scanned
with the ScanSnap were being saved (because,
for example, a LAN cable came off)?
If such network-related errors occur, files may
not be saved properly, and corrupted files may
exist in the folder.
Verify the location of the Image saving folder,
retry scanning.
When you try to execute
"Scan to Word / Excel /
PowerPoint(R)," an error
message "Insufficient
memory" or "Not enough
memory" is displayed and
conversion cannot be
executed.
Is the installed memory size larger than the
recommended size?
Are other applications running?
Other applications consume memory resources,
so that enough memory cannot be allocated for
execution of this function.
Did you scan a large number of pages at one
time?
This function, "Scan to Word / Excel /
PowerPoint(R)," requires large memory. If a
large number of pages are scanned at one time,
memory may become insufficient.
Did the above methods improve the situation?
Install additional memory if the installed memory
size is smaller than the recommended size.
Exit other applications, and then retry scanning.
Refer to a "Hint" in "ScanSnap S510 Operator’s
Guide 5.5 Converting into Word / Excel /
PowerPoint Files" and change settings for the
virtual memory.
If the above three methods did not improve the
situation, install additional memory.
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Symptom
Check This Item
Remedy
The text recognition accuracy
decreases significantly when
you execute "Scan to Word /
Excel / PowerPoint(R)."
Did you try to scan documents having
extremely small characters? Or, did you try to
scan low-quality documents having smeared or "Excellent" at [Image quality:] on the [Scanning]
In the [ScanSnap Manager - Scan and Save
Settings] dialog box, select "Better," "Best," or
unclear characters?
tab and scan the document again.(Note that it
takes time to recognize characters when you
select "Excellent" as this option enlarges the size
of the image data.)
In the [ScanSnap Manager - Scan and Save
Settings] dialog box, slide the control toward
"Low" for "Compression rate" on the
Note: The optimum scanning settings depend
on the document type. Find the most suitable
settings in "Remedy" on the right.
[Compression] tab and scan the document again.
Depending on the document type, the scanned
results may not be as expected, or the characters
may not be correctly recognized. For more
information, refer to "About the OCR function of
ABBYY FineReader for ScanSnap" in Section
5.5 "Converting into Word / Excel / PowerPoint
Files" in the "ScanSnap S510 Operator's Guide."
The more the document is skewed, the greater the
possibility of character misrecognition.
Is the document to scan skewed?
Neatly align the document edges to the side
guides of the scanner and retry scanning.
*1) To confirm whether the scanner is connected with USB1.1 or USB2.0, right-click ScanSnap Manager icon on the task bar and select
[Help] ꢀ[About ScanSnap Manager], then click [Detail] button on "Version Information" window. [USB type] is displayed in
[Scanner and driver information].
*2) A "Multi-feed" is a phenomenon where two or more sheets of paper are fed simultaneously into the scanner.
Visit our Web site for your reference. Other useful information will be posted on the FAQ corner at the following Web site.
4.2. Clearing Paper Jams
1. Open the ADF while pulling the Cover open lever.
2. Remove the jammed document.
3. Close the ADF.
Click!
S
C
A
N
P
O
W
E
R
ꢀYou should hear the ADF click when it returns to its original position.
ScanSnap S510 Getting Started | 21
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5. Daily Care
This chapter describes how to clean the ScanSnap.
5.3. Cleaning Inside of the scanner
Clean inside of the scanner with a cloth moistened with
Cleaner F1.
In an alternating succession of scanning documents, the
accumulated paper-powder and dust inside the scanner
causes a scanning error.
As a guideline, clean the ADF every 1,000 scans. Note that
this guideline varies according to the type of documents
you are scanning. For example, the ADF must be cleaned
more frequently when scanning documents on that the
toner has not been sufficiently fixed on.
WARNING
Fire/Electric Shock
●
Before cleaning the scanner, disconnect the AC
adapter from the power outlet.
Do not use any aerosol sprays or alcohol based sprays
●
to clean the scanner.
Dust blown up by strong air from the spray may enter
the inside of the scanner. This may cause the scanner
to fail or malfunction, or errors in scanned images.
Sparks, caused by static electricity, generated when
blowing off dust and dirt from the outside of the
scanner may cause a fire.
Clean the ADF according to the following procedure
referring to the illustrations.
WARNING
5.1. Cleaning Materials
The glass surface inside the ADF becomes hot during
the scanner operation.
Cleaning Materials
Parts No.
Remarks
Before you start cleaning the inside of the scanner,
disconnect the AC adapter from the outlet, and wait at
least 15 minutes to let the scanner cool down.
1 bottle (100ml) (*1)
Cleaner F1
PA03950-0352
1 pack (24 sheets)
(*1) (*2)
Cleaning wipe
PA03950-0419
*1) To purchase the cleaning material, contact the store where you
purchased the scanner or an authorized FUJITSU scanner service
provider.
CAUTION
When you perform cleaning, make sure that the inside of
the scanner is free of any foreign object, and be careful
not to get your hand or the cloth caught on the pick
spring (metal part) as a deformed pick spring (metal
part) may cause injury.
*2) Pre-moistened with Cleaner F1, Cleaning Wipes are used instead of
moistened cloths.
5.2. Cleaning the Scanner Exterior
Clean the scanner exterior with a cloth moistened with a
small amount of neutral detergent or Cleaner F1 (sold
separately).
● Never use water or neutral detergent to
clean the inside of the scanner.
● It may take long before the cleaner
vaporizes if a large quantity is used. When
cleaning the scanner parts, dampen a
cloth with modest quantities of the
cleaner. In addition, wipe off the cleaner
completely with a soft lint-free cloth to
leave no residue on the surface of the
cleaned parts.
● Never use paint thinner or other organic
solvents.
● During the cleaning, prevent water or
moisture from getting inside the scanner.
● It may take long before the cleaner
vaporizes if a large quantity is used. When
cleaning the scanner parts, dampen a
cloth with modest quantities of the
cleaner. In addition, wipe off the cleaner
completely with a soft lint-free cloth to
leave no residue on the surface of the
cleaned parts.
1. Open the ADF while pulling the Cover open lever.
ADF
Cloth
Neutral detergent
or Cleaner F1
Cover open lever
Paint thinner
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2. Clean the following locations with a cloth moistened
with Cleaner F1.
Turn on the scanner before cleaning the
following locations. Clean the following rollers,
while rotating them.
Pick spring (metal part)
Pad ASSY
*Gray part
Plastic rollers (x4)
Feed rollers (x2)
Eject rollers (x2)
Pick roller
Clean the rollers lightly taking care not to roughen
the surface of the rollers. Take particular care in
cleaning the feed rollers, as black debris on the
rollers adversely affects the pickup performance.
Eject rollers (x2)
Clean the rollers lightly taking care not to roughen
the surface of the rollers.
Take particular care in cleaning the eject rollers, as
black debris on the rollers adversely affects the
pickup performance.
To rotate the feed rollers and the eject rollers, press
the [POWER] button while holding down the [SCAN]
button.
As a guideline, six presses of the [POWER] button
and the [SCAN] button simultaneously make the
rollers to rotate one full turn.
Feed rollers
(x2)
Glass (x2)
(Located on the ADF cover and opposite side.)
ꢁWhile holding down
the [SCAN]
button…
Turn off the scanner before cleaning the
following locations.
ス
Pad ASSY (x 1)
Wipe the pad assy downwards. When cleaning the
pad assy, be careful not to get your hand or the cloth
caught on the pick spring (metal part).
ꢂ…press the
[POWER] button.
Glass (x2 on the ADF and the opposite side)
Connect the AC adapter and AC cable
only when cleaning the Feed rollers and
the Eject rollers.
Clean lightly.
Pick roller (x1)
Clean lightly taking care not to scratch and damage
the surface of the roller. Take particular care in
cleaning the Pick roller as black debris on the roller
adversely affects the pickup performance.
3. Close the ADF.
Plastic rollers (x4 on the ADF cover)
ADF
Clean them lightly while rotating the rollers with
your fingers. Take care not to roughen the surface of
the rollers. Take particular care in cleaning the
plastic rollers, as black debris on the rollers
adversely affects the pickup performance.
When you closed the ADF, make sure that it
is completely closed. Otherwise, paper jams
or other feeding troubles may occur.
ScanSnap S510 Getting Started | 23
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5.4. Cleaning the Carrier Sheet
If the Carrier Sheet is used extensively, dirt and dust may
stick onto the surface or the interior and cause scanning
errors. Clean it regularly.
<Cleaning method>
Use a dry, soft cloth, or a soft cloth slightly moistened with
Cleaner F1 or a mild detergent to lightly clean off the dirt
and dust from the surface and the interior of the Carrier
Sheet.
● Never use paint thinner or other organic
solvents.
● Do not rub too hard. Otherwise, the Carrier
Sheet may be scratched or be deformed.
● After cleaning the interior of the Carrier
Sheet with Cleaner F1 or a mild detergent,
dry the Carrier Sheet completely before
closing it.
● As a guideline, it is recommended to replace
the Carrier Sheet every 500 scans.
Refer to "6.4. Purchasing the Carrier
Sheet" for details on purchasing a Carrier
Sheet.
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6. Consumables/Carrier Sheet
This chapter describes how to replace and purchase
consumables and regular replacement parts.
6.2. Replacing the Pad ASSY
WARNING
Replace the Pad ASSY following the procedure below.
1. Remove the documents on the Paper chute.
2. Open the ADF while pulling the Cover open lever.
Fire/Electric Shock
Before you replace the consumables, disconnect the AC
adapter from the power outlet to turn off the scanner.
6.1. Part Numbers and Replacement
Cycle of Consumables
The following table lists the part numbers of consumables
and shows rough guidelines for replacing these parts.
Paper chute
ADF
No.
Description
Pad ASSY
P/N
Replacement Cycle
50,000 scan or one
year
1
PA03360-0002
Cover open lever
100,000 scans or
one year
2
Pick roller
PA03360-0001
These replacement cycles are rough guidelines when
A4/Letter wood-free paper 64 g/m2 (17 lb) is used. The
actual cycle may differ depending on the scanned paper.
Use only the consumables specified by PFU LIMITED.
3. Remove the Pad ASSY.
Pull out the Pad ASSY in the direction of the arrow
while pinching both ends of the Pad ASSY.
Pad ASSY
To estimate when the consumables will have
HINT
ADF
to be replaced and to get an overlook of the
already scanned pages, refer to the following:
S
1. Right-click the "ScanSnap Manager" icon
on the task bar.
2. Click [Check consumable supplies] at the menu.
4. Attach the new Pad ASSY.
Pad ASSY
(The window ("Check consumable status"
screen) that indicates how many times
consumables have been used will be
displayed.
ADF
Replace the consumables referring to "Target
value to change supplies" as a rough
guideline.
For details about consumables and where to
purchase them, visit the following Website or
contact the Fujitsu scanner dealer where you
purchased your scanner.
Make sure that the Pad ASSY is
completely attached. Otherwise,
document jams or other feeding errors
may occur.
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5. Close the ADF.
3. Adjust the Side guide to the "A5" size.
A5
A5
ADF
4. Remove the Sheet guide.
Pinch the Pickup tabs on the Sheet guide to pull the
Sheet guide to remove it.
ꢀYou should hear the ADF click when it returns to its
original position.
Pickup tab
Sheet guide
6. Turn on the scanner.
S
ꢀScanSnap Manager icon changes from
to
.
S
7. Right-click the "ScanSnap Manager" icon
on the
task bar, and select [Check consumable supplies]
from the menu.
8. In the "Check consumable status" window, click the
[Reset] button of Pad ASSY Count.
5. Rotate the Pick roller bushing (left side) in the
direction of the arrow.
Pick roller
Pick roller
bushing
ꢀThe counter is reset to "0".
6.3. Replacing the Pick Roller
Replace the Pick roller following the procedure below.
1. Remove the document on the Paper chute.
Pick roller
shaft
2. Open the ADF while pulling the Cover open lever.
6. Remove the Pick roller with its shaft.
Slightly pull up the left part of the Pick roller shaft
(about 5mm), move it towards the left side, and then
raise it to remove from the scanner.
Paper chute
ADF
Cover open lever
Pick roller shaft
Pick roller
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If the around the pick roller is dirty by paper
-powder, it may cause a scanning error.
Remove the dirt using a soft cloth moistened
with Cleaner F1.
* Do not use water, mild detergent or air-spray.
7. Remove the Pick roller from its shaft.
Pull out the shaft from the Pick roller while lifting up
its tab.
Bushing
Pick roller
Tab
Shaft
10. Fix the Pick roller bushing (left) by rotating it in the
direction of the arrow.
Pick roller
Pick roller
bushing
Shaft
Pick roller
If you push up the pick roller tab using your
fingernail, your fingernail may be hurt or get
chipped. If you cannot push it up successfully
with your fingernail, use a paper clip to push
up the pick roller tab.
1
Shaft
2
Make sure that the Pick roller is
completely attached. Otherwise,
document jams or other feeding errors
may occur.
8. Attach the new Pick roller to the shaft.
Insert the shaft aligning the protrusion with the slot
on the new Pick roller.
11. Attach the sheet guide to the scanner.
Pinch the pickup tabs on the sheet guide and attach
the sheet guide to the scanner.
Sheet guide
Pickup tab
Pick roller
Slot
Protrusion
Shaft
9. Install the Pick roller with its shaft to the scanner.
Insert the right end of the shaft to the roller bushing
(right), and set the shaft to the slot while lowering it.
ꢀYou should hear the sheet guide click when it
returns to its original position.
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12. Close the ADF.
6.4. Purchasing the Carrier Sheet
If the "Carrier Sheet" bundled in this product cannot be
used for scanning due to damage or wear-and-tear, you can
purchase just the Carrier Sheet separately.
ADF
As a guideline, it is recommended to replace the Carrier
Sheet every 500 scans.
However, the number of times of use differs according to
usage. If scratches and dirt are conspicuous, please replace
the Carrier Sheet accordingly.
The description of the Carrier Sheet and part number are as
follows:
ꢀYou should hear the ADF click when it returns to its
original position.
Description
Qty
P/N
13. Turn on the scanner.
S
ScanSnap Carrier Sheet
5 pcs
FI-511ES-WW
ꢀScanSnap Manager icon changes from
to
.
S
14. Right-click the "ScanSnap Manager" icon
on the
task bar, and select [Check consumable supplies]
from the menu.
15. In the "Check consumable status" window, click the
[Reset] button of the Pick Roller Count.
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