Modem Charging Cradle
User Guide
This user guide provides an overview of setting up and
using your new Modem Charging Cradle.
Model Number: PS6PMCM
Box Contents
Please check the Modem Charging Cradle carton for the
following required items:
•
•
•
•
Modem Charging Cradle
Power Adapter
Quick install card
Warranty card
For more information about these items see More about the
Box Contents on page 4.
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Table of Contents
Introduction............................................................................................4
About the Modem Charging Cradle ....................................................4
Minimum Requirements......................................................................4
Product Registration...........................................................................4
More about the Box Contents.............................................................4
Chapter 1 – Preparing to Use the Modem Charging Cradle ................6
Installation Overview ..........................................................................6
Preparing the Modem Charging Cradle for First Use..........................6
Configuring the Network Manager for Modem Communication...........7
Chapter 2 – Product/Technical Support ...............................................8
Product Support .................................................................................8
Technical Support ..............................................................................8
Appendix A – Regulatory Information ..................................................9
Telecom Compliance, Warnings, and Notices ..................................10
Appendix B – Warranty........................................................................12
Glossary................................................................................................13
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Introduction
About the Modem Charging Cradle
The Modem Charging Cradle enables a telephone connection to a host
computer. Palm Tungsten E2 handheld users can access and transfer
critical information as easily as making a phone call. The cradle
communicates via serial transmission with the Palm handheld. Before it
can transfer data over the telephone line, the cradle will require third party
software to be installed on the handheld.
NOTE
Palm does not support HotSync over a serial connection, thus
HotSync is not a supported application for this device.
Minimum Requirements
The following minimum requirements must be met for the network,
handheld and desktop computer to work together:
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•
•
•
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Palm Tungsten E2 or compatible handheld
Power Adapter
Modem Charging Cradle
RJ11 phone cable
A desktop computer connected to a V.34 (or later) modem.
Product Registration
Thank you for purchasing this iGo product. We strongly encourage you to
register this product so that we may keep you notified of pertinent
updates and relevant product information. Failure to register does not
diminish your warranty rights. We provide free product support to
registered users for the first 90 (ninety) days from the purchase date.
More about the Box Contents
Modem Charging Cradle
The Modem Charging Cradle is designed for and communicates serially
with the Palm Tungsten E2 or compatible handheld.
The cradle’s custom-designed mechanical interface connects to the
handheld in the front, and connects to required services using its three
rear connections:
•
•
A power receptacle for its power adapter.
A Line In phone jack that connects the wall (or telephone
company) line into the device.
•
A Line Out phone jack that passes the signal through the device
to a phone or other device that shares the line.
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NOTE
Only one device may use the line at a time.
Front View
1
Rear View
#
1
Part Name
Palm
multi-Connector Interface
Line In Phone Jack
Line Out Phone Jack
DC Power Receptacle
2
3
4
2
4
Power Adapter
The supplied power adapter is specifically designed for use with the
Modem Charging Cradle. The power adapter converts standard
household outlet voltage to the direct current voltage needed to power the
cradle.
NOTE
The Modem Charging Cradle may only be used with
the following power adapters:
Phihong Electronics Co., Ltd., Model PSA05R-
050(PA). (iGo p/n 170140-000)
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Chapter 1 – Preparing to Use the Modem
Charging Cradle
Installation Overview
Before using the Modem Charging Cradle, its hardware and software
must be properly configured.
We have provided a step-by-step procedure to help you properly
configure your new Modem Charging Cradle. The procedure is divided
into two major tasks.
•
•
Preparing the cradle for first use, and
Configuring the Network Manager to communicate via the Modem
Charging Cradle.
Preparing the Modem Charging Cradle for First Use
Perform the following steps:
1. Connect the Modem Charging Cradle to Line Power using the
supplied power adapters listed on page 5
2. Connect the Modem Charging Cradle to the Phone Line
NOTE
A compliant telephone cable terminated with an
appropriate and correctly wired local telecom connector
compatible with the telephone network is required for
RJ11 connection (using middle line pair) to the modem.
CAUTION
Use only No. 26 AWG or larger telecommunication line
cord to reduce risk of fire.
•
Using an RJ11 phone cord, plug one male end into a phone
wall outlet’s RJ11 receptacle and the other into the cradle’s
Line-In phone jack.
WARNING
The Modem Charging Cradle is designed for
use on a standard analog phone (or Plain
Old Telephone Service (POTS)) line. Digital
lines used in PBX systems are not
compatible with the Modem Charging
Cradle and may damage the modem.
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Configuring the Network Manager for Modem
Communication
Perform the following steps:
1. Create a Point-to-Point Protocol (PPP) connection with a remote
computer by doing these steps:
•
On the remote computer, create a connection that will accept
incoming connections.
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•
•
Set the incoming connection device to PC Modem.
Verify that both, user information and permissions are correct.
Ensure that the incoming connection has a properly assigned
IP address.
2. Configure the Palm Tungsten E2 to work with the Modem
Charging Cradle:
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•
•
Open Preferences from the Palm OS Main Menu.
Select Communication ꢀ Connection.
Create a new connection using these settings:
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Name:
Connect to: Modem
Via: Cradle/Cable
Custom
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Select OK to save the new connection
Open Preferences from the Palm OS Main Menu
Select Communication ꢀ Network then insert these settings:
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Service:
PSINet
User Name: <Enter PC User’s Name> who’s being
connected
−
−
−
Password:
Connection: Custom
Phone: <Enter Phone Number of Remote PC>
<Enter same PC User’s Password>
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Chapter 2 – Product/Technical Support
Product Support
We are committed to providing our customers with first-class customer
service and technical support. You can receive product support in a
variety of ways:
North America Product Support
Mobility Electronics
9918 Via Pasar
San Diego, CA 92126
Phone:
Fax:
E-mail:
Web:
(858) 880-2225
(858) 530-2733
Technical Support
For additional information, please refer to the documentation that came
with the Palm Tungsten E2. If you need additional assistance, you can
contact technical support via e-mail at: [email protected]
or directly by phone at (858) 880-2225 and follow the voice prompts to
our Technical Support personnel.
Before calling us, please have the following information ready:
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•
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Your name, email address, and phone number
Your Modem Charging Cradle’s model number
Your Modem Charging Cradle’s serial number
NOTE
The Modem Charging Cradle serial number can be
found on the product label on the underside of the
cradle.
•
•
•
The handheld’s make and model (e.g., Palm Tungsten E2)
Your computer’s make, model, and operating system
A detailed problem description
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Appendix A – Regulatory Information
This device is designed to be compliant with rules and regulations in
locations it is sold and will be labeled as required.
CAUTION
The Mobility Electronics’ Regulatory Engineering
Department must approve changes or modifications not
covered in this user guide in writing. Changes or
modifications made without written approval may void
the user authority to operate this equipment.
Radio Frequency Interference Requirement
FCC Statement
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected
•
Consult the dealer or an experienced radio or television technician
for help.
Mobility Electronics, Inc. is not responsible for radio/TV interference
caused by using unauthorized cables or by making unauthorized changes
to this equipment.
Radio Frequency Interference Requirement - Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003
du Canada.
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Telecom Compliance, Warnings, and Notices
United States
The applicable regulatory notices for the United States include:
•
This equipment complies with Part 68 of the FCC rules and
requirements adopted by ACTA. On the bottom of this equipment
is a label that contains a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
•
The Ringer Equivalency Number (REN) determines the number of
devices that may be connected to a telephone line. Excessive
RENs on a telephone line may result in devices not ringing in
response to an incoming call. In most areas, the sum of RENs
should not exceed five (5.0). The REN for this product is part of
the product identifier that has the format US:AAAEQ##TXXXX.
The digits represented by ## are the REN without a decimal point.
•
This equipment must be connected to the telephone network or
premises wiring using a compatible modular jack (RJ11C)
compliant with the applicable FCC Part 68 rules and requirements
adopted by ACTA. A compliant telephone cord and modular plug
are provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant.
•
•
•
If this equipment, the Modem Charging Cradle PS6PMCM, causes
harm to the telephone network, the telephone company will notify
you in advance that temporary discontinuance of service may be
required. Also, you will be advised of your right to file complaint
with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of this equipment. If this happens, the telephone
company will provide advance notice in order for you to make
necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, the Modem Charging
Cradle PS6PMCM, then contact Mobility Electronics (858-880-
2225) for repair or warranty information. If the equipment is
causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem
is resolved.
•
•
This equipment must not be used on party lines.
If your home has specially wired alarm equipment connected to
the telephone line, ensure the installation of this modem does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company.
•
No user repairable parts are contained within this equipment.
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Canada
This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the registration
number on the product label. The abbreviation “IC” before the registration
number signifies that registration was performed based on a Declaration
of Conformity indicating that Industry Canada technical specifications
were met. It does not imply that Industry Canada approved the
equipment.
The European Economic Area
Mobility Electronics, hereby, declares that this device is in compliance
with the essential requirements and other relevant provisions of Directive
1999/5/EC. A Declaration of Conformity may be obtained from
The modem is designed to work with the following Public Switched
Telephone Networks: Belgium, Netherlands, Luxemburg, Germany,
France, Italy, Finland, Sweden, Norway, Switzerland, Denmark, UK,
Ireland, Spain, Austria, Portugal, Greece, Estonia, Latvia, Lithuania,
Poland, Czech Republic, Slovakia, Hungary, Cyprus, Malta and Slovenia.
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Appendix B – Warranty
Mobility Electronics, Inc. warrants this product against defects in materials
and workmanship to the original purchaser (or the first purchaser in the
case of the remanufactured product being sold) for a period of one (1)
year from the date of shipment. This warranty is limited to a repair or
replacement of the product. To obtain warranty service, the purchaser
must first call Mobility Electronics, Inc. for an RMA number, then return
the product to Mobility Electronics, Inc. for repair or replacement.
Purchaser shall prepay shipping charges for products returned to Mobility
Electronics, Inc. Mobility Electronics, Inc. will pay for return of the
products to purchaser, except that purchaser shall pay all shipping
charges, duties, and taxes for products returned to Mobility Electronics,
Inc. from a country other than the United States.
Mobility Electronics, Inc. makes no other warranty of any kind with regard
to this material. Mobility Electronics, Inc. shall not be liable for errors
contained herein or for incidental or consequential damages in connection
with the furnishing, performance, or use of this material.
Within thirty (30) days of receipt should the product fail for any reason
other than damage due to customer negligence; purchaser has the right
to return the product for a full refund of the purchase price. If the
purchaser wishes to upgrade or convert to another Mobility Electronics,
Inc. product within the thirty (30) day period, purchaser has the right to
return the product and apply the full purchase price toward the purchase
of the other product. Any other return will be subject to Mobility
Electronics, Inc.’s existing restocking policy.
MOBILITY ELECTRONICS, INC. WARRANTS THAT THIS PRODUCT IS
NEW OR HAS BEEN REMANUFACTURED TO MEET NEW
STANDARDS USING NEW OR SERVICEABLE USED PARTS.
MOBILITY, INC. MAKES NO OTHER WARRANTY, EITHER
EXPRESSED OR IMPLIED, WITH RESPECT TO THIS PRODUCT.
MOBILITY, INC. SPECIFICALLY DISCLAIMS THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Some states or provinces do not allow limitations on how long an implied
warranty lasts, so the above limitation or exclusion may not apply to you.
THE REMEDIES PROVIDED HEREIN ARE CUSTOMER’S SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL MOBILITY, INC. BE
LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED
ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
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Glossary
ACTA. America's Carriers Telecommunications Association
Modem. A device for transmitting data over telephone wires by
modulating the data into an audio signal to send it and demodulating an
audio signal into data to receive it.
POTS. An acronym for Plain Old Telephone Service.
PPP. The Point-to-Point Protocol. This is a communications protocol that
was defined in RFC 1661, as the Internet standard for transmitting
network layer IP packets over serial point-to-point links.
Manual P/N 184324-401-A1
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