Frigidaire Washer 137502100A11122 User Manual

All about the  
Use&Care  
of your Washer  
TABLE OF CONTENTS  
Important Safety Instructions..............................2-4  
Features...............................................................5  
Operating Instructions......................................6-19  
Stain Removal Guide ......................................20-21  
Care and Cleaning..........................................22-25  
Solutions to Common Problems.......................26-30  
Warranty ............................................................31  
Notes .................................................................32  
Français..............................................................33  
Español ..............................................................65  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of re, electrical shock, or injury to persons when using this washer, comply with the basic  
warnings listed below. Failure to comply with these warnings could result in serious personal injuries.  
You can be killed or seriously injured if you don’t follow these Important Safety Instructions:  
PREVENT FIRE  
PROTECT CHILDREN  
• Do not wash items that have been previously cleaned  
in, soaked in, or spotted with gasoline, cleaning sol-  
vents, kerosene, cooking oils, waxes, etc. Do not store  
these items on or near the washer. These substances  
give off vapors or chemical reactions that could ignite  
or explode.  
• Do not put oily or greasy rags or clothing on top of the  
washer. These substances give off vapors that could  
ignite the materials.  
• Do not add gasoline, cleaning solvents, or other am-  
mable or explosive substances to the wash water.  
These substances give off vapors that could ignite or  
explode.  
• Under certain conditions, hydrogen gas may be pro-  
duced in a hot water system that has not been used  
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.  
If the hot water system has not been used for such a  
period, before using the washer, turn on all hot water  
faucets and let the water ow from each for several  
minutes. This will release any accumulated hydrogen  
gas. Hydrogen gas is ammable; do not smoke or use  
an open ame during this time.  
• Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children. As children grow, teach them the  
proper, safe use of all appliances.  
• Destroy the carton, plastic bag and other packing ma-  
terials after the washer is unpacked. Children might use  
them for play. Cartons covered with rugs, bedspreads  
or plastic sheets can become airtight chambers.  
• Keep laundry products out of children’s reach. To pre-  
vent personal injury, observe all warnings on product  
labels.  
• Before the washer is removed from service or discard-  
ed, remove the washer lid to prevent accidental entrap-  
ment.  
• Failure to comply with these warnings could result in  
serious personal injuries.  
• Do not store or use gasoline or other ammable vapors  
or liquids in the vicinity of this or any other appliance.  
• Failure to comply with these warnings could result in  
re, explosion, serious bodily injury and/or damage to  
the rubber or plastic parts of the washer.  
• Do not continue to use the washer if you hear squeak-  
ing, grinding, rubbing or other unusual noises. This  
could be a sign of mechanical breakdown and lead to  
re or serious injury. Contact a qualied technician im-  
mediately.  
3
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IMPORTANT SAFETY INSTRUCTIONS  
PREVENT INJURY  
PREVENT INJURY AND DAMAGE TO THE APPLIANCE  
To prevent shock hazard and assure stability during  
operation, the laundry center must be installed and  
electrically grounded by a qualied service person in  
accordance with local codes. Installation instructions  
are packed in the washer for installer’s reference. Refer  
to INSTALLATION INSTRUCTIONS for detailed  
grounding procedures. If the laundry center is moved  
to a new location, have it checked and reinstalled by a  
qualied service person.  
To prevent personal injury or damage to the laundry  
center, the electrical power cord of a gas dryer must  
be plugged into a properly grounded and polarized  
3-prong outlet. The third grounding prong must never  
be removed. Never ground the dryer to a gas pipe. Do  
not use an extension cord or an adaptor plug.  
To prevent serious personal injury and damage to the  
washer:  
• All repairs and servicing must be performed by an au-  
thorized servicer unless specically recommended in this  
Use & Care Guide. Use only authorized factory parts.  
• Do not tamper with controls.  
• Do not install or store the washer where it will be ex-  
posed to the weather.  
• Do not install on carpet. Install washer on a solid oor.  
It may be necessary to reinforce the oor to prevent  
vibration or movement.  
• Do not sit on, step on or stand on the washer. Do not  
rest heavy loads on top. The washer is not meant to  
support weight.  
• Follow package directions when using laundry products.  
Incorrect usage can produce poisonous gas - resulting  
in serious injury or death.  
• Do not combine laundry products for use in same load  
unless specied on the label.  
To reduce the risk of electric shock, disconnect this  
appliance from the power supply before attempting  
any user maintenance. Canceling a cycle or turning the  
power off at the console does not disconnect this appli-  
ance from the power supply.  
To prevent injury, do not reach into the laundry center  
while parts are moving. Before loading, unloading or  
adding items, push in the cycle selector knob to stop  
the cycle. Allow the wash tub or dryer drum to coast to  
a complete stop before reaching inside.  
• This washer is equipped with an electrical overload pro-  
tector. The washer motor will stop if it becomes over-  
heated.  
• Do not mix chlorine bleach with ammonia or acids such  
as vinegar.  
WARNING  
FIRE/ELECTRICAL SHOCK HAZARD  
Avoid re hazard or electrical shock. Do not use an  
adaptor plug or extension cord or remove grounding  
prong from electrical power cord. Failure to follow this  
warning can cause serious injury, re or death.  
• Failure to comply with these warnings could result in  
serious personal injuries.  
WARNING  
Grounding type  
wall receeptacle  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
Do not, under  
any circumsttances,  
cut, remove,  
or bypass the  
groundingg prong.  
Power cord with  
3-prong grounded plug  
4
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FEATURES  
LCD Display  
Cycle Selector  
Control Lock  
Laundry Product  
Dispenser Drawer  
Drum Light*  
Door Latch with  
Safety Lock  
Door Striker  
Inner glass with small  
article redistribution ramp  
Vent Latch  
Stainless Steel  
Wash Drum  
Adjustable  
Leveling Legs  
Cascading  
Wash Vanes  
As an ENERGY STAR® Partner, Electrolux  
Major Appliances has determined that this  
product meets the ENERGY STAR® guidelines  
for energy efficiency.  
*Not all models are available with drum light.  
5
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OPERATING INSTRUCTIONS  
Normal Operating Sounds  
You may or may not hear the following sounds from your  
new washer:  
A
A. DRAIN HOSE The washer has a exible drain hose  
to carry water from the washer to the stand pipe of  
your home. You will hear water owing into your stand  
pipe. This is a normal part of the operation of the  
washer.  
B
B. WATER VALVES/DISPENSER As water enters  
the dispenser system, it is common to hear a water  
owing sound. This normal sound will vary slightly  
based on the water pressure in your home.  
C. DRAIN PUMP Your washer is equipped with a high  
velocity drain pump. It is normal to hear humming and  
gurgling sounds as water is pumped from the washer.  
Both of these sounds are normal and indicate that  
your pump is functioning correctly.  
D
D. HIGH SPEED MOTOR A powerful motor is used to  
drive the drum to high spin speeds to extract water  
from your load. You will hear a sound associated with  
these higher spin speeds. This sound is normal and  
will vary slightly as the spin speed varies with load size  
and cycle selected.  
C
CAUTION  
Abnormal, on-going sounds may be an indication of a  
pending washer failure and should be investigated by a  
qualied technician.  
6
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OPERATING INSTRUCTIONS  
Operating Your Washer  
• Place delicate and small items such as bras, hosiery  
and baby socks in a mesh bag.  
WARNING  
To reduce the risk of re, electric shock or injury to  
persons, read the IMPORTANT SAFETY INSTRUCTIONS in  
this Use and Care Guide before operating your washer.  
1 Sort laundry into loads that can  
be washed together.  
(Mesh bag not included.)  
3 Pretreat stains and heavy soil.  
• See Stain Removal Guide in this guide  
for safe, success-  
T
U
ful stain removal  
instructions.  
• Sort items  
by recom-  
mended cycle  
and water temperature.  
• Separate white, light and colorfast items from dark  
and non-colorfast items.  
• Separate items that shed lint from items that at-  
tract lint. Casual, synthetic, knit, and corduroy  
items will pick up lint from towels, rugs, and che-  
nille bedspreads.  
4 Add laundry load to washer.  
• Separate heavily soiled items from lightly soiled  
items.  
• Separate lacy, sheer, loosely knit, or delicate items  
from durable items.  
• Do not machine wash items containing berglass.  
Small particles of berglass left in the drum may  
transfer to fabrics in other loads and cause skin  
irritation.  
2 Prepare items for washing.  
• Empty pockets.  
• Combine large and small items in a load.  
• Load large items rst. Large items should not be  
more than half the total wash load.  
• Washing single items such as a sweater, towel or  
jeans is inefcient and may cause an out-of-bal-  
ance load. Add 1 or 2 similar items to help balance  
the load.  
• Wash a single heavy item such as a king-sized  
comforter, bedspread or sleeping bag separately.  
• The washer can be fully loaded, but the items  
should not be tightly packed. The door should close  
easily.  
• Brush off lint and dirt. Shake out rugs and beach  
towels.  
• Close zippers, fasten hooks, tie strings and sashes,  
and remove non-washable trims and ornaments.  
• Mend rips and tears to prevent further damage dur-  
ing washing.  
Turn knit items inside out to prevent pilling.  
7
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OPERATING INSTRUCTIONS  
Operating Your Washer, continued  
5 Add laundry products to the dispenser.  
For best results  
Use a low-sudsing, high efciency detergent to  
prevent oversudsing in front load washers. Look for  
this symbol on the detergent label:  
Detergent, liquid chlorine bleach and liquid fabric softener  
will be dispensed at the proper times in the cycle.  
IMPORTANT  
Open and close the dispenser drawer slowly. Closing the  
drawer too quickly could result in early dispensing of the  
bleach or fabric softener.  
If included with purchase,  
insert liquid cup when  
using liquid detergent.  
Use the cap or scoop provided by the detergent manufac-  
turer to measure the amount recommended. Detergent  
dosage may need to be adjusted for water temperature,  
water hardness, load size and soil level.  
ÍNOTE  
Some models that include a Prewash dispenser compartment  
also are supplied with a “Main Wash - liquid only” cup.  
See all of the following instructions for using this cup. If your  
model does not have a Prewash compartment, add either  
powder or liquid detergent to your Main Wash compartment.  
Liquid Detergent  
• Add the recommended amount of a high efciency liquid  
detergent to the “Main Wash - liquid only” cup.  
• Do not exceed the MAX ll line.  
• Liquid detergent can also be added directly to the “Main  
Wash” chamber when not using the “Pre-Wash” option.  
If included with purchase,  
remove liquid cup when using  
powder detergent! DO NOT  
pour powder detergent  
into liquid cup. It will not  
dispense correctly!  
Í NOTE  
From time to time you may see water in the “Main Wash -  
liquid only” chamber. This is part of the normal operation  
of the washer.  
Powder Detergent  
To use a high efciency powder detergent, remove the  
“Main Wash - liquid only” cup and add the powder di-  
rectly to the “Main Wash” detergent chamber.  
IMPORTANT  
Save the liquid cup insert for future use. DO NOT discard it  
while you are using powder detergent.  
8
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OPERATING INSTRUCTIONS  
Operating Your Washer, continued  
Other Wash Products  
Liquid Chlorine Bleach  
• Water conditioner, detergent booster and enzyme  
products may be added with the detergent.  
• Put liquid products with liquid detergent in the “Main  
Wash - liquid only” chamber (on select models) or  
powder products with powder detergent in the “Main  
Wash” detergent chamber.  
• If desired, add liquid chlorine bleach to the cham-  
ber labeled “Liquid Bleach” and marked with this  
symbol:  
.
• Fill to the MIN line for small loads or the MAX line for  
large loads. DO NOT ll above the maximum ll line.  
• Add color-safe bleach with the detergent.  
IMPORTANT  
Do not mix liquids and powders.  
IMPORTANT  
To prevent fabric damage, do not overll the “Liquid  
Bleach” chamber or pour liquid chlorine bleach directly  
onto the load.  
IMPORTANT  
Liquid Fabric Softener  
• If desired, pour the recommended amount of liquid  
fabric softener into the chamber labeled “Fabric  
Softener” and marked with this symbol:  
• Fill to the MIN line for small loads or the MAX line  
for large loads.  
Use of multi-product (detergent plus softener) sheets  
or color-absorbing sheets NOT recommended. They  
could disable your machine and result in unwarranted  
repair costs.  
.
Detergent for Prewash  
• DO NOT ll above the maximum ll line.  
• For heavily soiled or stained loads, select the Pre-  
wash (on select models) option and add the recom-  
mended amount of detergent to the “Pre-Wash”  
detergent cup.  
NOTE  
To prevent staining, do not overll the “Fabric  
Softener” chamber or pour liquid fabric softener  
directly on the wash load.  
ÍNOTE  
From time to time you may see water in the “Main  
Wash - liquid only, Liquid Bleach” and “Fabric  
Softener” chambers. This is part of the normal  
operation of the washer.  
• Use of a fabric softener-dispensing ball is not recom-  
mended in tumble action washers.  
9
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OPERATING INSTRUCTIONS  
Operating Your Washer, continued  
when the buttons are pressed. To change the set-  
tings or options, press pause, make the new selec-  
tions and press START again.  
To change the cycle once the cycle has begun,  
press cancel, select a new cycle, and press  
START again. Just turning the cycle selector knob  
will not change the cycle.  
6 Select the appropriate cycle and settings for  
the load.  
Turn the cycle selector knob in either direction to  
select the cycle desired. The indicator for that cycle  
will be illuminated.  
• The estimated cycle time, suitable wash and rinse  
water temperatures, nal spin speed, soil level, and  
options for each cycle will be indicated for the cycle  
selected. See the “Washer Settings Chart” for more  
details.  
To change the settings, press the auto temp,  
spin speed and soil level buttons to scroll to the  
desired settings.  
To select or delete an option, press the button for  
that option. The indicator will be illuminated when  
the option has been selected. The indicator will no  
longer be lighted when the option has been deleted.  
To stop the cycle, press cancel.  
ÍNOTE  
If the cycle is interrupted during spin, it will take  
approximately 2-3 minutes for the door lock to release.  
DO NOT force open the door.  
• A signal will sound at the end of the cycle if the  
chime option has been selected.  
• Remove items from the washer when the cycle  
ends and place in dryer, line dry or dry at as di-  
rected on the fabric care label.  
ÍNOTE  
For best results  
Follow the fabric care label instructions  
on items to be washed.  
To provide the best care for your laundry, not every  
setting or option is available with every cycle. If a  
setting or option is not available for the cycle selected,  
the indicator will not light.  
• Adjustments to a cycle will be remembered and re-  
called each time that cycle is selected in the future.  
To return to factory  
settings, press these  
two buttons at the  
same time and  
hold until the signal  
sounds.  
• Excess wrinkling, color transfer or odors may de-  
velop in items left in the washer after the cycle has  
ended, if not removed promptly.  
CAUTION  
7 Start the washer.  
• Close the door and press START. The washer will  
not operate with the door open. “DOOR OPEN” will  
be displayed as a reminder to close the door.  
• Select delay start to delay the beginning of the  
cycle, if desired.  
• As a safety measure, the door will automatically  
lock during the entire wash cycle.  
ENTRAPMENT and TIP-OVER HAZARD  
Do not leave the door open if there are small children  
or pets present. An open door could entice children to  
hang on the door or crawl inside the washer. If there  
are no small children present, you may leave the door  
ajar to prevent odor build up.  
To add a forgotten item to the washer any time  
during the wash portion of the cycle, press pause.  
When the door unlocks, open the door, add the  
item, close the door and press START to resume  
the cycle  
• If changes to the settings or options are attempted  
after the cycle starts, you will hear several beeps  
10  
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OPERATING INSTRUCTIONS  
Specialty Cycles may include, but  
not limited to:  
quick sanitize  
jeans  
pet beds  
kids wear  
stuffed toys  
hand wash  
This manual covers many models and not all cycles, options, or features listed are available on every model. Consoles shown  
above for reference only. Your model may differ.  
Cycle Selection  
Turn the cycle selector in either direction to the cycle  
desired. The indicator for that cycle will be illuminated.  
delicates  
Use this cycle for lightly soiled knits and delicates which  
require gentle washing.  
For best results  
Follow the fabric care label instructions  
on items to be washed.  
hand wash (on select models)  
Use this cycle to provide intermittent, gentle tumbling  
for items labeled “Hand Wash.  
bedding  
To change the cycle once it has begun, press the cancel  
button before selecting a new cycle. Just turning the  
cycle selector knob to another selection will not change  
the cycle.  
This cycle is designed for bulky items such as  
comforters, blankets, mattress pads, sleeping bags and  
similar items.  
heavy duty  
normal  
Use this cycle for heavily soiled, durable garments - ex.  
towels, sports gear, or fabric tote bags. For best soil  
and stain removal, use the hottest water safe for the  
fabrics being washed.  
Use this load for cotton, linen, towels, shirts, sheets,  
denims and mixed loads.  
casual  
Use this cycle for cottons and blends with a permanent  
press or no-iron nish.  
whites  
Use this cycle for white fabrics and lightly colored  
clothing. Refer to fabric care label for use of liquid  
chlorine bleach.  
quick wash  
Quickly wash a small, lightly soiled load.  
11  
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OPERATING INSTRUCTIONS  
Cycle Selection, continued  
rinse & spin (on select models)  
Select rinse & spin for loads that need a cold water  
rinse or to add fabric softener that may have been  
omitted in a regular cycle. Add the fabric softener  
to the dispenser chamber. Select the spin speed  
appropriate for the load.  
ÍNOTE  
Only sanitizing cycles have been designed to meet the  
requirements of NSF P172 protocol for sanitization  
efcacy.  
ÍNOTE  
NSF Protocol P172  
Sanitization Performance of Residential  
and Commercial, Family-Sized Clothes  
Washers  
You may deselect fresh rinse if you wish to perform  
a spin only cycle or select no spin if you want to  
perform a drain only cycle.  
spin only (on select models)  
The wash water is heated by an internal boost heater  
to a maximum of 152° F (67° C) as the load tumbles.  
Cold water is added to cool down the load prior to  
drain and spin.  
Use the spin only cycle anytime you want to drain  
water from the washer and spin out the load or as  
a follow-up to a no spin selection. Select the spin  
speed appropriate to the load. Fresh rinse is also a  
selectable option.  
ÍNOTE  
sanitize  
Use the sanitize cycle to clean and sanitize heavily  
soiled, colorfast fabrics including towels, bedding, and  
children’s clothing.  
If the voltage at your outlet is under 110 v, the internal  
heater may not adequately heat the wash water. If  
the cycle is interrupted while the water is heating, the  
nal temperature of the wash water may be lower and  
sanitation may be reduced.  
It is recommended that you set your water heater to  
120° F (49° C) or higher to ensure proper performance  
during this cycle. If the setting is lower or the load  
is extra large, the cycle time will be extended by 30  
minutes or more.  
As a precaution, the washer door is locked once the  
water temperature reaches 130° F (55° C). If the  
cycle is cancelled during the wash phase and the  
water temperature is greater than 150° F (66° C), an  
automatic cool down and drain will occur before the  
door can be opened.  
The sanitize cycle will kill 99.9% of bacteria with  
no carryover of bacteria between loads. No bleach or  
harsh chemicals are needed, but higher temperatures  
are required. Please check fabric care labels to prevent  
damage.  
12  
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OPERATING INSTRUCTIONS  
Specialty Cycle Selection  
Specialty Cycles (on select models)  
Turn the cycle selector to specialty cycles to access additional custom cycles. Scroll through the  
cycles by pressing the outer buttons under the LCD screen.  
jeans  
pet beds  
Wash an entire load of denim jeans with the Jeans  
cycle. It provides 20 minutes of reversing tumble wash  
action with cold water, medium spin speed to reduce  
wrinkling and a fresh rinse to remove excess dirt and  
detergent.  
Wash soft-sided pet beds, pet pillows or pet blankets  
with the pet beds cycle. The allergy option will kill  
dust mites and eliminate 95% of pet dander with  
multiple rinses. Cold water to release protein stains,  
fresh rinse and high spin speed to extract more  
water (reducing drying time) are preset selections. Not  
recommended for wool or eece fabrics.  
quick sanitize  
Use the quick sanitize cycle to quickly kill 99.9% of  
bacteria with no carryover of bacteria between loads.  
No bleach or harsh chemicals are needed, but higher  
temperatures are required. Please check fabric care  
labels to prevent damage.  
IMPORTANT  
Remove as much of pet hair as possible with vacuum,  
pet hair roller or brush to prevent clogging washer  
drain pump.  
ÍNOTE  
stuffed toys  
Only sanitizing cycles have been designed to meet the  
requirements of NSF P172 protocol for sanitization  
efcacy.  
Wash stuffed animals and soft toys with the stuffed  
toys cycle. Wash temperature is cold, with a mid-  
agitation injection of steam to release stubborn  
stains. Fresh rinse and low spin speed to prevent  
deformation of toys are also preset selections. Protect  
your washer drum nish and maximize toy life by  
placing it in a pillow case and tying the end closed  
before washing it.  
NSF Protocol P172  
Sanitization Performance of Residential  
and Commercial, Family-Sized Clothes  
Washers  
hand wash  
Use this specialty cycle to provide intermittent, gentle  
tumbling for items labeled “Hand Wash.  
kids wear  
Wash normally-soiled kids wear and baby wear with  
this specialty cycle. Fresh rinse, high spin speed  
and hot water are default presets. Allergy will also be  
selected as an option.  
13  
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OPERATING INSTRUCTIONS  
Cycle Settings  
For best results  
ÍNOTE  
Follow the fabric care label instructions  
on items to be dried.  
Only sanitizing cycles have been designed to meet the  
requirements of NSF P172 protocol for sanitization  
efcacy.  
Appropriate wash temperature, spin speeds, soil level and  
options will automatically be displayed for each cycle. The  
settings can be changed before the cycle is started. Make  
modications according to ber content, colorfastness and  
soil level. Modications for each cycle will be remembered  
and recalled each time that cycle is selected in the future.  
NSF Protocol P172  
Sanitization Performance of Residential  
and Commercial, Family-Sized Clothes  
Washers  
To return to factory  
settings, press these  
two buttons at the  
same time and  
hold until the signal  
sounds.  
hot  
Use this setting for heavily soiled white or colorfast  
cottons and blends.  
warm  
Use this setting for normally soiled white or colorfast  
cottons or blends.  
cold  
Some warm water will automatically blend with cold tap  
supply to achieve a precise cold. Use this setting for  
lightly soiled non-colorfast items, knits, delicates, and  
hand washables.  
ÍNOTE  
To change settings after the cycle starts, press pause,  
adjust the setting and press START to resume the cycle.  
cold water clean  
Wash and rinse temperatures are equivalent to  
temperature of cold tap supply. Use this selection for  
fabrics and colors that are prone to dye transfer. For  
WASH WATER TEMPERATURE  
To change the preset temperature, press the temp  
button to scroll to the desired setting. A cold water rinse  
saves energy and reduces wrinkling.  
use with cold water  
detergents.  
To protect your fabrics, not all temperatures are available  
with every cycle. The indicator will not light if the setting  
is not available with that cycle.  
SPIN SPEED  
Max, high, medium and low spin speeds are available  
for each cycle. The spin speed and/or duration of nal  
spin vary from model to model and cycle to cycle.  
Wash water temperatures are automatically regulated to  
maximize detergent effectiveness and improve washing  
performance. The water heater setting and its distance  
from the washer, water usage in other parts of the home,  
and seasonally low ground water temperature in some  
geographic areas can affect water temperature.  
Increasing the spin speed will extract more water,  
decrease drying time and conserve energy. Decreasing  
the spin speed will reduce wrinkling.  
Select low spin speed to gently spin items that should be  
line dried.  
sanitize  
Use no spin to omit the nal spin at the end of the cycle.  
The load will be very wet. Remove items from the wash  
drum to drip dry or select a spin only or rinse & spin  
cycle to remove excess water at a more convenient time.  
This setting sanitizes heavily soiled colorfast fabrics  
such as towels, bedding, and children’s clothing by  
killing 99.9% of bacteria using wash water heated with  
a boost heater to 152° F (67° C). Cold water is used to  
cool and rinse the load.  
SOIL LEVEL  
Adjust the wash time in 3-minute increments based on  
the soil level of each load. Max, heavy, normal, light  
and extra light soil levels are available.  
14  
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OPERATING INSTRUCTIONS  
Cycle Options  
To add options, press the corresponding options buttons  
to illuminate the selections desired. To delete options,  
press the options buttons again and the indicator lights  
will turn off. Some options require a “press & hold”  
effort to activate or deactivate the secondary function.  
ÍNOTE  
This option has been certied by NSF International,  
an independent third party testing and certication  
organization dedicated to public health, safety and  
environmental protection.  
Not all options are available on every model. To protect your  
fabrics, not all options are available with every cycle. If an  
option is not appropriate for the cycle, the indicator will not  
light. Occasionally, a setting and option in the same cycle  
will conict with each other, like add steam and energy  
saver. When this happens, the option selected rst will  
cause the conicting option to not be selectable.  
NSF Protolcol P351  
Allergen Reduction Performance  
of Residential and Commercial,  
Family-Sized Clothes Washers  
The allergy option will kill all dust mites and eliminate  
at least 95% of pet dander. Since higher temperatures  
are required, please check fabric care labels to prevent  
damage.  
ÍNOTE  
To change the options after the cycle starts, press pause,  
adjust the setting and press START to resume the cycle.  
allergy (on select models)  
energy saver  
If you have asthma or allergy sufferers in your home,  
add this option to combine hot water temperature  
(boosted with internal heater), fast speed tumbling and  
multiple rinses to help ensure the destruction of dust  
mites and removal of pet dander.  
The energy saver option reduces the warm water  
temperature a few degrees to save energy and also  
extracts more water to reduce drying time.  
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OPERATING INSTRUCTIONS  
Cycle Options, continued  
add steam  
pre wash (on select models)  
Select this option to add approximately 20 minutes  
of tumbling in steam during the wash cycle. It is  
recommended for heavily soiled loads to help enhance  
the release of tough stains from fabrics after initial  
agitation.  
Select this option to add a short initial wash period to  
a cycle. Heavily soiled and stained loads will prewash  
for approximately 5 minutes. The water will drain and  
the load will automatically advance to the regular wash  
cycle.  
See step 5 in “Operating Your Washer” section in this  
guide for details on adding detergent to the dispenser.  
ÍNOTE  
chime (press & hold)  
A signal will sound at the end of the cycle if this option  
is selected.  
• Steam may not necessarily be visible inside drum  
during a steam wash cycle.  
• Steam may not be present during entire steam wash  
cycle.  
delay start  
Press delay start to select a wash time convenient  
to your schedule or during off peak energy hours.  
The delay time selected will be displayed and begin  
counting down when you select Start.  
IMPORTANT  
• If steam is selected, rinse temperatures will be  
elevated.  
max ll (press & hold)  
• If washer is paused during a steam wash cycle, the  
door will remain locked due to higher temperature  
in drum. DO NOT force open - it will unlock upon  
cooling.  
• During a steam cycle you may notice steam exiting  
from the rear vent of the washer - this is normal and  
not cause for alarm.  
Increase the water ll level of the agitation portion of  
any wash cycle.  
fresh rinse  
Use this option when additional rinsing is desired to  
remove excess dirt and detergent. It is recommended  
for heavily soiled loads or if household members have  
sensitive skin.  
stain clean (on select models)  
clean washer  
Use the stain clean option to add a 5-minute soak  
in the middle of the wash portion of the heavy duty,  
whites, normal, casual, and delicates cycles.  
To clean and freshen the washer, perform the clean  
washer cycle. If you wish to begin the cycle, press  
clean washer and then START when prompted.  
This maintenance cycle uses hot water and two rinses  
to remove residue that may cause odor. See “Inside  
Routine Cleaning (Preventive)” for detailed information  
about the clean washer cycle.  
drum light ( press & hold on some models)  
The drum light will come on whenever the door is  
opened to illuminate the drum during loading and  
unloading. Closing the door turns off the light. The  
drum light will automatically turn off if the door is left  
open more than 3 minutes.  
ÍNOTE  
On models with press & hold features, you can  
activate the drum light during a cycle by pressing and  
holding the button under options with the symbol.  
The light will stay on during the cycle for 3 minutes. To  
turn it off, press and hold the button again.  
The washer will automatically prompt you to run the  
clean washer cycle every 50 cycles. You may press  
the cancel button to manually perform the cycle at  
another time.  
stain pretreat (on select models)  
control lock  
Stain pretreat uses a special 10 minute soak/pretreat  
agitation before the main wash. It lls initially with  
detergent and cold water to prevent protein stains from  
setting, then the internal heater is activated to heat the  
wash water to remove non-protein based stains. Can  
be used with pre wash for the toughest stains.  
To lock the controls between cycles, press and hold the  
control lock button for 5 seconds. Repeat to unlock  
the controls when you are ready to operate the washer.  
Use this feature to reduce the likelihood of accidental  
operation by children.  
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OPERATING INSTRUCTIONS  
Other Features  
Status Display/Status Lights  
STATUS DISPLAY  
The estimated total cycle time will be displayed when  
the cycle is selected. The time may increase if water  
pressure is low, oversudsing occurs or the load becomes  
unbalanced. The approximate time remaining will be  
displayed during the cycle.  
The following will also be displayed at the  
appropriate times during the cycle:  
DOOR LOCK  
PREWASHING  
WASHING  
RINSING  
DRAINING  
SPINNING  
Oversuds Detection  
A situation where oversudsing has been detected by the  
washer will result in the washer automatically adding  
extra rinses to attempt to clear the suds. Each extra  
rinse the washer performs to clear the suds will add 5  
minutes to the cycle display time. If an excessive amount  
of detergent has been added and additional rinsing has  
not corrected the issue, “TOO MUCH DETERGENT” will be  
displayed.  
ADDING STEAM  
CYCLE COMPLETE  
Vent Latch  
Help prevent odor buildup and mildew between washes  
by utilizing your washer’s vent latch feature. To apply the  
vent lock, (1) open the door slightly, (2) lift the latch arm  
and then (3) press the arm down onto the plastic door  
strike, snapping it in place.  
Snap  
Hinge  
The vent latch can be released either of two ways - by  
pulling door out and manually returning latch arm to  
lower position or by pushing door shut and allowing latch  
arm to continue its pivot upward.  
3
IMPORTANT  
Do not attempt to close door if vent latch arm is  
disengaged and arm is in an outward position. Return  
latch arm to lower position before closing and latching  
the door.  
2
ÍNOTE  
The vent latch may become dislodged from hinge point  
if door closure is attempted while latch arm is not in  
an acceptable closing position. The latch arm can be  
snapped back in at the hinge location. Washer will still  
operate without latch arm installed.  
1
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OPERATING INSTRUCTIONS  
Washer Settings Chart  
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:  
temp  
sanitize  
9
hot  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
warm  
9
9
9
9
9
9
9
9
9
9
9
9
cold  
cold water clean  
spin speed  
max  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
high  
9
9
9
9
medium  
9
9
9
9
9
9
low  
no spin  
soil level  
max  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
heavy  
9
9
9
9
normal  
9
9
9
light  
9
9
9
9
extra light  
options  
energy saver  
add steam  
stain clean  
delay start  
fresh rinse  
clean washer  
control lock  
press & hold chime  
press & hold max ll  
9 = Available selections.  
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
9
= Cycle defaults.  
= Non-modiable presets.  
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OPERATING INSTRUCTIONS  
Washer Settings Chart  
These Temperature, Spin Speeds, Soil Levels and Options are available with the following cycles:  
specialty cycles  
temp  
sanitize  
9
9
9
hot  
9 9 9 9  
9 9  
9 9  
9
warm  
9 9 9 9 9 9 9  
9
cold  
9 9 9 9 9 9 9  
9 9 9 9 9 9 9 9  
9
9
9
cold water clean  
spin speed  
max  
9 9 9 9 9  
9
9
9
high  
9 9 9 9 9 9 9  
9 9 9 9 9 9  
medium  
low  
9 9  
9 9  
9 9  
9
9 9 9  
9 9  
9 9  
no spin  
soil level  
max  
9 9 9 9 9  
heavy  
9 9 9 9 9 9  
9 9 9 9 9 9  
normal  
9
9
9 9  
light  
9
9 9 9 9 9  
9 9 9 9 9  
extra light  
9
9
options  
allergy  
9
9
9 9  
9
energy saver  
add steam  
9 9 9 9 9  
9 9 9 9 9 9  
9 9 9 9 9  
9 9 9 9  
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9  
9 9 9 9 9 9 9 9 9  
9
9
stain pretreat  
pre wash  
9
delay start  
fresh rinse  
clean washer  
control lock  
press & hold light  
press & hold chime  
press & hold max ll  
9 = Available selections.  
9 9 9 9 9  
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9  
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9  
9 9 9 9 9 9 9 9 9 9 9 9 9 9 9  
9 9 9 9 9 9 9 9  
9 9 9 9 9 9  
= Cycle defaults.  
= Non-modiable presets.  
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STAIN REMOVAL GUIDE  
Safe Stain Removal Procedures  
To reduce the risk of re or serious injury to persons or  
property, comply with the basic warnings listed below:  
• Read and comply with all instructions on stain re-  
moval products.  
WARNING  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
• Keep stain removal products in their original labeled  
containers and out of children’s reach.  
• Thoroughly wash any utensils used.  
• Do not combine stain removal products, especially  
ammonia and chlorine bleach. Dangerous fumes can  
result.  
• Never wash items which have been previously  
cleaned in, washed in, soaked in or spotted with  
gasoline, dry cleaning solvents or other ammable  
or explosive substances because they give off vapors  
that could ignite or explode.  
• Never use highly ammable solvents, such as gaso-  
line, inside the home. Vapors can explode on contact  
with ames or sparks.  
For Successful Stain Removal:  
• Remove stains promptly.  
For best results  
Follow the fabric care label instructions  
on items to be washed.  
• Determine the kind of stain, then follow the recom-  
mended treatment in the stain removal chart on the  
next page.  
To pretreat stains, use a prewash product, liquid  
detergent, or a paste made from powder detergent  
and water.  
• Use cold water on unknown stains as hot water can  
set stains.  
• Consult care label instructions for treatments to avoid  
on specic fabrics.  
• Check for colorfastness by testing stain remover prod-  
ucts on an inside seam.  
• Rinse and wash items after stain removal.  
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STAIN REMOVAL GUIDE  
Stain Removal Suggestions  
STAIN  
TREATMENT  
Adhesive tape, chewing  
gum, rubber cement  
Apply ice. Scrape off excess. Place stain face down on paper towels. Saturate with pre-  
wash stain remover or nonammable dry cleaning uid.  
Baby formula, dairy  
products, egg  
Use product containing enzymes to pretreat or soak stains. Soak for 30 minutes or more.  
Wash.  
Beverages (coffee, tea,  
soda, juice, alcoholic  
beverages)  
Pretreat stain. Wash using cold water and bleach safe for fabric.  
Blood  
Rinse with cold water. Rub with bar soap. Or, pretreat or soak with product containing  
enzymes. Wash using bleach safe for fabric.  
Candle wax, crayon  
Scrape off surface wax. Place stain face down between paper towels. Press with warm  
iron until wax is absorbed. Replace paper towels frequently. Treat remaining stain with  
prewash stain remover or nonammable dry cleaning uid. Hand wash to remove sol-  
vent. Wash using bleach safe for fabric.  
Chocolate  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach  
safe for fabric.  
Collar or cuff soil, cos-  
metics  
Pretreat with prewash stain remover or rub with bar soap.  
Dye transfer on white  
fabric  
Use packaged color remover. Wash using bleach safe for fabric.  
Grass  
Pretreat or soak in warm water using product containing enzymes. Wash using bleach  
safe for fabric.  
Grease, oil, tar (but-  
ter, fats, salad dressing,  
cooking oils, car grease,  
motor oils)  
Scrape residue from fabric. Pretreat. Wash using hottest water safe for fabric. For heavy  
stains and tar, apply nonammable dry cleaning uid to back of stain. Replace towels  
under stain frequently. Rinse thoroughly. Wash using hottest water safe for fabric.  
Ink  
Some inks may be impossible to remove. Washing may set some inks. Use prewash stain  
remover, denatured alcohol or nonammable dry cleaning uid.  
Mildew, scorch  
Wash with chlorine bleach if safe for fabric. Or, soak in oxygen bleach and hot water  
before washing. Badly mildewed fabrics may be permanently damaged.  
Mud  
Brush off dry mud. Pretreat or soak with product containing enzymes.  
Pretreat with prewash stain remover. Wash using bleach safe for fabric.  
Mustard, tomato  
Nail polish  
May be impossible to remove. Place stain face down on paper towels. Apply nail pol-  
ish remover to back of stain. Repeat, replacing paper towels frequently. Do not use on  
acetate fabrics.  
Paint, varnish  
Perspiration  
WATER BASED: Rinse fabric in cool water while stain is wet. Wash. Once paint is dry, it  
cannot be removed. OIL BASED AND VARNISH: Use solvent recommended on can label.  
Rinse thoroughly before washing.  
Use prewash stain remover or rub with bar soap. Rinse. Wash using nonchlorine bleach  
in hottest water safe for fabric.  
Rust, brown or yellow  
discoloration  
Use rust remover safe for fabric. Do not use chlorine bleach because it may intensify  
discoloration.  
Shoe polish  
LIQUID: Pretreat with a paste of powder detergent and water. PASTE: Scrape residue  
from fabric. Pretreat with prewash stain remover or nonammable dry cleaning uid.  
Rinse. Rub detergent into dampened area. Wash using bleach safe for fabric.  
Tomato  
Pretreat with prewash stain remover. Wash using bleach safe for fabric.  
Urine, vomit, mucus,  
feces  
Pretreat or soak in product containing enzymes. Wash using bleach safe for fabric.  
Wine  
Pretreat or soak in cold water. Wash in hottest water and bleach safe for fabric  
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CARE AND CLEANING  
Inside Routine Cleaning (Preventive)  
If included with purchase,  
remove “LIQUID ONLY”  
dispenser cup.  
To help prevent odors, mold or mildew, leave the door  
open for a few hours after use or whenever the washer is  
not in use.  
CAUTION  
ENTRAPMENT and TIP-OVER HAZARD  
Do not leave the door open if there are small children  
or pets present. An open door could entice children to  
hang on the door or crawl inside the washer. If there  
are no small children present, you may leave the door  
ajar to prevent odor build up.  
“MAIN WASH”  
compartment.  
TO REFRESH OR CLEAN INSIDE OF WASHER  
To clean and freshen the washer, perform the clean  
washer cycle. For best results use the clean washer  
cycle once a month. To begin the cycle, press clean  
washer and then START when prompted during  
automated reminder mode or manually select the cycle  
by following these directions:  
Turn cycle selector  
to this position.  
Rotate cycle knob to the cycle position indicated to the  
right. Then press the clean washer option button. The  
LCD screen will display “SYSTEM CLEAN.  
IMPORTANT  
Items left in washer while performing the clean  
washer cycle will cause a severe out-of-balance  
situation that could damage the washing machine.  
If installed, remove the “MAIN WASH - LIQUID ONLY”  
cup from the dispenser. REMOVE ALL ITEMS FROM  
WASH DRUM before lling the detergent chamber with  
one (1) cup of liquid chlorine bleach OR one (1) pouch of  
TIDE® WASHING MACHINE CLEANER. DO NOT use both.  
Press START to begin.  
Press clean washer button to  
enter clean washer cycle.  
For best results  
Immediately follow up with a spin  
only cycle. Select fresh rinse on max  
spin speed with no detergent or bleach  
to help clear any residual bleach left  
after the clean washer cycle.  
WARNING  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
ÍNOTE  
If the clean washer cycle is cancelled or paused  
during the cycle, the washer will go through 2 rinse  
cycles to clean the drum of any residual bleach before  
unlocking the door.  
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CARE AND CLEANING  
Other Inside Routine Cleaning (Preventive)  
Cleaning Dispenser Drawer Area  
ÍNOTE  
Detergent and fabric softener may build up in the  
dispenser drawer. Residue should be removed once or  
twice a month.  
• Remove the drawer by pulling the drawer out until it  
stops.  
• Reach back into the left rear corner of the drawer cav-  
ity and press down rmly on the lock tab. Pull out the  
drawer.  
• Remove the insert from the bleach and fabric softener  
compartments.  
• Rinse the drawer and inserts with a combination of ¾  
cup liquid chlorine bleach and 1 gallon hot tap water  
to remove traces of accumulated powders and liquids.  
Large amounts of fabric softener residue may indicate  
improper dilution or more frequent cleaning is required.  
Rinse well with tap water.  
To clean the drawer opening, use a small brush to  
clean the recess. Remove all residue from the upper  
and lower parts of the recess.  
• Replace the insert by pressing it in place until you hear  
a slight click. Return the dispenser drawer.  
Daily Preventive Maintenance  
• Remove items from the washer as soon as the cycle  
ends. Excess wrinkling, color transfer, and odors may  
develop in items left in the washer.  
• If there are no small children or pets present, you may  
leave the door ajar when the washer is not in use.  
• Leave the dispenser drawer open slightly at the end of  
the wash day.  
• Dry around the washer door opening, exible gasket,  
and door glass. These areas should always be clean to  
ensure a water tight seal.  
• When extremely soiled items have been washed, a dirty  
residue may remain on the drum. Remove this by wip-  
ing the drum with a nonabrasive household cleanser.  
Rinse thoroughly with water.  
• Periodically, wipe dry the folds in the bottom of the  
exible gasket to remove lint and other debris.  
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CARE AND CLEANING  
Inside Cleaning (Aggressive)  
If included with purchase,  
remove “LIQUID ONLY”  
dispenser cup.  
In cases where the clean washer cycle along with care  
and cleaning of rubber gasket folds isn’t done, and severe  
odor, mold, mildew, or residue buildup have developed,  
follow the below cleaning procedure to help alleviate the  
problem.  
CLEANING PROCEDURE - Washer Drum  
Ensure the wash tub is empty (or no clothes load). Open  
the detergent drawer and pour eight (8) cups of bleach  
into the “MAIN WASH” detergent compartment. Select  
clean washer cycle as described previously in Inside  
Routine Cleaning (Preventive).  
“MAIN WASH”  
compartment.  
Upon cycle completion inspect the interior of the  
washer to see if the odor/residue has been eliminated.  
If any additional cleaning is required, repeat the above  
procedure. This may take several cycles depending on  
the severity of the odor/residue. You may observe some  
remaining discoloration due to the long term effects of  
this residue.  
Turn cycle selector  
to this position.  
For especially contaminated areas visible inside the drum  
(including the front rubber seal), these areas might be  
more effectively cleaned by spraying a Bleach Cleaner on  
a scrub brush, soft sponge, or towel and scrubbing.  
IMPORTANT  
Always wear rubber or latex gloves and protect oor  
and clothing from damage.  
If odor is still left after bleach cycle(s) and bleach cleaner,  
open the detergent drawer and pour one (1) pouch  
of TIDE® WASHING MACHINE CLEANER in detergent  
drawer. Select clean washer cycle as above and start  
the washer.  
For best results  
Press clean washer button to  
enter clean washer cycle.  
Immediately follow up with a spin  
only cycle. Select fresh rinse on max  
spin speed with no detergent or bleach  
to help clear any residual bleach left  
after the clean washer cycle.  
WARNING  
HARMFUL VAPOR HAZARD  
Do not use or mix liquid chlorine bleach with other  
household chemicals such as toilet cleaners, rust  
removers, acid or products containing ammonia. These  
mixtures can produce dangerous fumes which can  
cause serious injury or death.  
IMPORTANT  
See Inside Routine Cleaning (Preventive) for  
future cleaning maintenance which is necessary to  
avoid repeating issues.  
ÍNOTE  
If the Clean Washer cycle is cancelled or paused  
during the cycle, the washer will go through 2 rinse  
cycles to clean the drum of any residual bleach before  
unlocking the door.  
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CARE AND CLEANING  
Outside Routine Cleaning  
• When washing is completed, wipe top and sides of washer  
with a damp cloth. Turn water faucets off to prevent pres-  
sure build-up in the hoses.  
• Clean the cabinet with mild soap and water. Never use  
harsh, gritty or abrasive cleansers  
• If the cabinet becomes stained, clean with diluted chlo-  
rine bleach (1 part bleach to 8 parts water). Rinse several  
times with clear water.  
• Remove glue residue from tape or labels with a mixture of  
warm water and mild detergent. Or, touch residue with the  
sticky side of tape.  
• When cleaning chrome parts use a window cleaner with  
ammonia or mild soap and water.  
• Before moving the washer, place a strip of cardboard or  
thin berboard under the front leveling legs to prevent  
damage to the oor.  
IMPORTANT  
Do not store or place laundry products on top of  
washer at any time. They can damage the nish  
or controls.  
Winterizing Instructions  
IMPORTANT  
If the washer is stored in an area where freezing can occur  
or moved in freezing temperatures, follow these winterizing  
instructions to prevent damage to the washer:  
Follow WINTERIZING  
INSTRUCTIONS for  
cold weather storage  
and care.  
1 Turn off water supply faucets.  
2 Disconnect hoses from water supply and drain water  
from hoses.  
3 Plug electrical cord into a properly grounded electrical  
outlet.  
4 Add 1 gallon (3.8 L) nontoxic recreational vehicle (RV)  
antifreeze to empty wash drum. Close door.  
5 Select a spin only cycle. Press START and let the  
washer drain for 1 minute to drain out all the water.  
Not all of the RV antifreeze will be expelled.  
6 Press cancel, unplug electrical power cord, dry off  
drum interior and close door.  
7 Remove dispenser drawer. Drain any water in  
compartments and dry compartments. Replace drawer.  
8 Store washer in an upright position.  
9 To remove antifreeze from washer after storage,  
perform clean washer cycle as described earlier.  
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SOLUTIONS TO COMMON PROBLEMS  
Common Washing Problems  
Many washing problems involve poor soil and stain removal, residues of lint and scum, and fabric dam-  
age. For satisfactory washing results, follow these suggestions provided by The Soap and Detergent  
Association.  
PROBLEM  
Blue stains  
POSSIBLE CAUSES  
SOLUTIONS  
PREVENTIVE MEASURES  
• Undiluted liquid detergent  
or fabric softener dispensed  
directly onto fabric.  
• If caused by detergent,  
mix 1 cup (240 ml) white  
vinegar with 1 quart (.95 L)  
water in a plastic container.  
Soak item 1 hour. Rinse.  
• If caused by fabric softener,  
rub stains with bar soap.  
Wash.  
• Avoid overlling detergent  
and fabric softener compart-  
ments of dispenser.  
Discoloration,  
graying  
• Not enough detergent.  
• Wash water temperature  
too low.  
• Rewash with correct amount • Sort items by soil level and  
of detergent and hottest  
water safe for fabric.  
color.  
• Use correct amount of de-  
tergent, hottest water and  
bleach safe for fabric.  
• Incorrect sorting.  
• Add bleach safe for fabric.  
Greasy, oily  
stains  
• Not enough detergent.  
• Undiluted liquid fabric  
softener poured directly on  
fabric.  
Treat with prewash stain  
remover or liquid detergent.  
• Increase detergent and wa-  
ter temperature. Rewash.  
• Rub fabric softener stains  
with bar soap.  
• Use correct amount of  
detergent and hottest water  
safe for fabric.  
• Do not pour liquid fabric  
softener directly on fabric.  
See Operating Your, step 5.  
Holes, tears, or  
snags  
• Incorrect use of chlorine  
bleach.  
• Unfastened zippers, hooks,  
buckles.  
• Rips, tears and broken  
threads.  
• May be irreversible if rips,  
tears and seams cannot be  
mended.  
• Never pour chlorine bleach  
directly on fabric.  
• Check condition of items  
before washing. See Operat-  
ing Your, steps 2 and 5.  
• Overloading the washer.  
• Degradation of fabric.  
Lint  
• Incorrect sorting.  
• Reduce load size. Rewash  
using correct water tem-  
perature, water level, and  
amount of detergent.  
• Add nonprecipitating water  
conditioner to wash water to  
remove detergent residue.  
• See Operating Your, steps 1  
and 2.  
• Do not overload washer.  
• Use correct temperature  
and amount of detergent,  
water and wash time.  
• Tissues left in pocket.  
• Overloading the washer.  
• Not enough detergent.  
• Undissolved detergent has  
left a residue resembling  
lint.  
• Static cling is attracting lint. • Add liquid fabric softener to  
• Load washed too long.  
nal rinse.  
• Dry load in dryer.  
• Remove lint with lint brush  
or roller.  
26  
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SOLUTIONS TO COMMON PROBLEMS  
Common Washing Problems, continued  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
PREVENTIVE MEASURES  
Pilling  
• Pilling is normal with syn-  
thetic and permanent press  
fabrics. This is due to abra-  
sion from normal wear.  
• Use a lint brush or shaver to • Use fabric softener in the  
(Fibers ball up  
and cling to  
fabric.)  
remove pills.  
washer to lubricate bers.  
• When ironing, use spray  
starch or fabric nish on col-  
lars and cuffs.  
Turn items inside out to  
reduce abrasion.  
Residue or  
• Undissolved detergent.  
• Rewash load.  
• Increase water temperature  
using hottest water safe for  
fabric.  
• Do not overload washer.  
• Use liquid detergent or  
use nonprecipitating water  
conditioner with powder  
detergent.  
powder on dark • Some granular detergents  
items;  
Stiff, harsh  
fabrics.  
can combine with hard  
water minerals to form a  
residue.  
• Overloading the washer.  
Wrinkling  
• Overloading the washer.  
• Incorrect wash cycle for  
wash load.  
• Reduce load size.  
• Rinse in cold water with liq- • Remove items from washer  
uid fabric softener using the  
casual or delicate cycle.  
• Do not overload washer.  
as soon as cycle is com-  
pleted.  
• Use liquid fabric softener.  
Yellow buildup  
of body soil on  
synthetic fabrics  
• Agitation time too short.  
• Wash water temperature  
too low.  
• Soak in detergent booster  
or product containing en-  
zymes.  
• Wash in hottest water safe  
for fabric using casual cycle.  
• Increase detergent.  
• Select correct wash cycle.  
• Use correct amount of  
detergent.  
• Wash synthetics frequently  
using hot or warm water.  
• Not enough detergent.  
• Add bleach safe for fabric or  
treat with color remover.  
Yellow or brown • Iron or manganese in water To restore discolored load  
• Use nonprecipitating water  
softener.  
• Before washing, run hot  
water for a few minutes to  
clear lines.  
rust stains  
supply, water pipes, or  
water heater.  
of whites, use rust remover  
safe for fabric.  
• Do not use chlorine bleach  
to remove rust stains. It  
may intensify discoloration. • Drain water heater occa-  
sionally.  
• For an ongoing problem,  
install an iron lter in your  
water supply system.  
27  
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SOLUTIONS TO COMMON PROBLEMS  
Common Washing Problems, continued  
PROBLEM  
POSSIBLE CAUSES  
SOLUTIONS  
PREVENTIVE MEASURES  
Residue stains / • Moisture in the washer.  
buildup, mold or • Use of non-HE detergent.  
mildew stains in • Overdosing detergent.  
• Perform SYSTEM CLEAN  
cycle  
• Scrub gasket with Comet™  
Spray Gel Mildew Stain  
Remover using brush to  
remove stains.  
• Use only HE (high efciency  
detergent) along with rec-  
ommended dosage.  
• Run dehumidier in laundry  
room.  
• Avoid overlling detergent  
and fabric softener compart-  
ments of dispenser.  
• Dry the inside of washer  
and gasket after every run.  
gasket  
• Overloading wash drum.  
• Leaving a wet load set in  
washer.  
• Cold water washes which  
may not completely dissolve  
and remove detergents.  
• Remove wash load immedi-  
ately upon cycle completion.  
Residue stains  
/ buildup, mold  
or mildew stains • Overdosing detergent.  
in dispenser  
drawer  
• Moisture in the washer.  
• Use of non-HE detergent.  
• Remove dispenser drawer  
and wipe dispenser and  
inserts with combination of  
¾ cup liquid chlorine bleach  
and one gallon hot water.  
Rinse well, and repeat if  
necessary. Return drawer to  
location. NOTE: Wear rub-  
ber of latex gloves. Protect  
oor and clothing from  
• Avoid overlling detergent  
and fabric softener compart-  
ments of dispenser.  
bleach damage.  
• Use only HE (high efciency  
detergent) along with rec-  
ommended dosage.  
Water in fold of • Result of washing and part  
• At the end of each wash,  
dry inside of gasket fold  
with clean dry towel all  
around gasket.  
exible gasket  
of normal operation.  
Odor  
• Moisture in the washer.  
• Use of non-HE detergent.  
• Overdosing detergent.  
• Leaving a wet load remain  
in washer.  
• Perform SYSTEM CLEAN  
cycle.  
• At the end of each wash,  
dry inside of gasket fold  
with clean, dry towel all  
around gasket.  
• Leave door and dispenser  
drawer open for a few  
hours after use or whenever  
washer is not in use.  
• Cold water washes which  
may not completely dissolve • Use only HE (high efciency  
and remove detergents.  
detergent) along with rec-  
ommended dosage.  
• Remove wash load immedi-  
ately upon cycle completion.  
• Pour one cup liquid chlorine  
bleach in standpipe; let  
remain a day and ush with  
water.  
28  
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SOLUTIONS TO COMMON PROBLEMS  
Service Prevention Checklist  
Before calling for service, review this list. It may save both time and expense. The list includes common  
occurrences that are not the result of defective workmanship or materials in this washer.  
OCCURRENCE  
NOISE  
POSSIBLE CAUSE  
SOLUTION  
High pitch “jet engine”  
noise.  
A certain amount of motor whine is nor-  
mal during the spin cycle.  
Rattling and clanking  
noise.  
Foreign objects such as coins or safety  
pins may be in drum or pump.  
Stop washer and check drum. If noise continues after  
washer is restarted, objects may be in pump. Call your  
authorized servicer.  
Belt buckles and metal fasteners are hit-  
ting wash drum.  
To prevent unnecessary noise and damage to drum,  
fasten fasteners and turn items inside out.  
Thumping sound.  
Vibrating noise.  
Heavy wash loads may produce a thump- Stop washer and redistribute wash load.  
ing sound. This is usually normal. If  
sound continues, washer is probably out  
of balance.  
Washer is not resting rmly on oor.  
Move washer so it rests rmly on oor. Adjust leveling  
legs. See INSTALLATION INSTRUCTIONS for details.  
Shipping bolts and foam block have not  
been removed during installation.  
See INSTALLATION INSTRUCTIONS for removing ship-  
ping bolts and foam block.  
Wash load unevenly distributed in drum.  
Stop washer and rearrange wash load.  
OPERATING  
Washer does not start.  
Electrical power cord may not be plugged  
in or connection may be loose.  
Make sure plug ts tightly in wall outlet.  
House fuse blown, circuit breaker tripped, Reset circuit breaker or replace fuse. Do not increase  
or a power outage has occurred.  
fuse capacity. If problem is a circuit overload, have  
it corrected by a qualied electrician. If problem is a  
power outage, call local electric company.  
Water supply faucets are not turned on.  
Turn on water supply faucets.  
Motor is overheated. Washer motor will  
stop if it becomes overheated.  
It will automatically restart after a cool down period  
of up to 30 minutes (if washer has not been manually  
turned off).  
Washer door is not completely closed.  
Load is too small.  
Close door completely.  
Washer won’t spin.  
Residue left in drum.  
Add 1 or 2 similar items to help balance the load.  
Heavily soiled items.  
Wipe drum with a nonabrasive household cleanser, then  
rinse. Shake or brush excess dirt and sand from items  
before washing  
29  
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SOLUTIONS TO COMMON PROBLEMS  
Service Prevention Checklist, continued  
OCCURRENCE  
WATER  
POSSIBLE CAUSE  
SOLUTION  
Water collects in folds of  
the bellows at the end of  
the cycle.  
This is a result of the washing action and  
is part of the normal operation of the  
washer.  
Water collects in bleach  
and fabric softener com-  
partments.  
This is a result of the siphoning action  
and is part of the normal operation of the  
washer.  
Water may be removed by removing the dispenser  
drawer (see Care and Cleaning in this guide) and draining  
water into the empty drum or sink.  
Wash load too wet after  
spin.  
Washer is overloaded.  
Do not overload washer. See Operating Your Washer,  
step 4.  
Load is too small.  
Add 1 or 2 similar items to help balance the load.  
Rearrange load to allow proper spinning.  
Straighten drain hose.  
Load is out of balance.  
Drain hose is kinked.  
Water does not enter  
washer or it enters slowly.  
Water supply is not adequate in area.  
Check another faucet in the house. Wait until water supply  
and pressure increase.  
Water supply faucets are not completely  
open.  
Fully open hot and cold faucets.  
Water is being used elsewhere in the  
house. Water pressure must be at least  
30 psi (260 kPa).  
Avoid running water elsewhere while washer is lling.  
Water inlet hoses are kinked.  
Straighten hoses.  
Warm or hot water is not  
hot enough.  
Hot water heater is set too low or is a  
distance from washer.  
Measure hot water temperature at nearby faucet with  
candy or meat thermometer. Water temperature should  
be at least 120°F (49°C). Adjust water heater as neces-  
sary.  
Hot water is being used elsewhere in the  
house.  
Avoid using hot water elsewhere before or during  
washer use. There may not be enough hot water avail-  
able for proper cleaning. If problem persists, your hot  
water system may be unable to support more than 1  
use at a time.  
Water in washer does not  
drain or drains slowly.  
Drain hose is kinked or clogged.  
Clean and straighten the drain hose.  
Drain hose standpipe is too tall. Maximum Reduce standpipe height to less than 8’ (2.4 m). See  
standpipe height is 8’ (2.4 m).  
INSTALLATION INSTRUCTIONS.  
House drain pipes are clogged.  
Unclog drain pipes. Contact plumber if necessary.  
Water leaks.  
Oversudsing.  
Fill hose connection is loose at faucet or  
washer.  
Check and tighten hose connections. Install rubber seal-  
ing washers provided.  
Wrong detergent.  
Run rinse cycle. Use a low-sudsing, high efciency  
detergent.  
Too much detergent.  
Run rinse cycle. Use less detergent in future loads.  
Incorrect wash and rinse  
temperatures.  
Hot and cold water hoses are connected  
to wrong supply faucets.  
Connect hot water hose to hot water faucet and cold  
water hose to cold water faucet.  
Water is entering washer  
but tub does not ll.  
Drain hose standpipe is too low. Stand-  
pipe must be a minimum of 23.6” (60 cm) INSTALLATION INSTRUCTIONS.  
high to prevent siphoning.  
Increase standpipe height to at least 23.6” (60 cm). See  
30  
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MAJOR APPLIANCE WARRANTY INFORMATION  
For the applicable warranty period as set forth below, as measured from your original date of purchase, Electrolux will repair or  
replace any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and  
maintained in accordance with the provided instructions.  
Warranty Periods:  
• All parts — One year including labor  
• Wash tub — Functional life of the product (excluding labor)  
• Wash tub drive motor, non-cosmetic defects — Ten years (excluding labor)  
Exclusions  
This warranty does not cover the following:  
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.  
2. Product that has been transferred from its original owner to another party or removed outside the USA or Canada.  
3. Rust on the interior or exterior of the unit.  
4. Products purchased “as-is” are not covered by this warranty.  
5. Food loss due to any refrigerator or freezer failures.  
6. Products used in a commercial setting.  
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary  
household use or used other than in accordance with the provided instructions.  
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.  
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a  
part of the appliance when it is shipped from the factory.  
10. Service calls to repair or replace appliance light bulbs, air lters, water lters, other consumables, or knobs, handles, or other  
cosmetic parts.  
11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage  
expense for service calls to remote areas, including the state of Alaska.  
12. Damages to the nish of appliance or home incurred during installation, including but not limited to oors, cabinets, walls, etc.  
13. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux  
parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse,  
inadequate power supply, accidents, res, or acts of God.  
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES  
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS  
PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR  
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE  
YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND  
INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY.  
SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,  
OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO  
YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM  
STATE TO STATE.  
IF YOU NEED SERVICE  
Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be  
required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be  
obtained by contacting Electrolux at the addresses or phone numbers below.  
This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North  
America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux  
authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under this warranty  
must be performed by Electrolux or an authorized service company. Product features or specications as described or illustrated are  
subject to change without notice.  
USA  
Canada  
1.800.265.8352  
Electrolux Canada Corp.  
5855 Terry Fox Way  
Mississauga, Ontario, Canada  
L5V 3E4  
1.800.944.9044  
Electrolux Major Appliances  
10200 David Taylor Drive  
Charlotte, NC 28262  
31  
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NOTES  
32  
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