Freecom Technologies Network Router FSG 3 User Manual

FREECOM FSG-3 STORAGE GATEWAY  
Rev. 536  
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Table of Contents  
User manual  
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General Information .......................................................................................... page  
Precautionary measures ..................................................................................... page  
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5
Chapter 1:  
Getting to know your FSG-3 .............................................................................. page  
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Chapter 2:  
Before you begin ................................................................................................ page 12  
Chapter 3:  
How to Install ..................................................................................................... page 21  
Chapter 4:  
Freecom Storage Gateway Assistant ................................................. page 22  
Chapter 5:  
Configuration ..................................................................................... page 26  
Chapter 6:  
Configuration options explained ...................................................... page 34  
Chapter 7:  
Accessing the FSG-3 from Windows .................................................. page 58  
Chapter 8:  
Accessing FSG-3 Data from other OSes ............................................. page 59  
Chapter 9:  
Attaching external USB devices ......................................................... page 61  
Chapter 10:  
Attaching external S-ATA devices ..................................................... page 65  
Chapter 11:  
Troubleshooting ................................................................................................. page 66  
Appendix ............................................................................................................. page 73  
Technical specifications ...................................................................................... page 83  
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General Information  
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Contents of the box  
Please check the contents of the box; the following items should be included:  
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Freecom FSG-3 drive  
Power adapter  
Network cable (UTP)  
Footstand  
Wall mount  
CD-ROM with manual, driver and application software  
Quick Install Guide  
Warranty card + envelope  
Safety manual  
Technical Support  
extensive knowledge base, answers to frequently asked questions, firmware  
and manual downloads and a means for submitting technical questions or bugs  
online. You can also contact Freecom support for more help.  
Freecom on the net  
The FSG-3 and other Freecom products including documentation, drivers, and  
other information can be found on a World Wide Web home page that you can  
connection to the Internet and a Web browser such as Internet Explorer or  
Firefox are required.  
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General Information  
Related Publications  
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There is a lot of information available on the internet that can help you achieve  
whatyouwant. Inthisdocument, youmaybedirectedtovariousRFCdocuments  
forfurtherinformation.AnRFCisaRequestForComment(RFC)publishedbythe  
Internet Engineering Task Force (IETF), an open organization that defines the  
architecture and operation of the Internet. The RFC documents outline and  
define the standard protocols and procedures for the Internet. The documents  
arelistedontheWorldWideWebatwww.ietf.organdaremirroredandindexed  
at many other sites worldwide.  
For more information about address assignment, refer to the IETF documents  
RFC 1597, Address Allocation for Private Internets, and RFC 1466, Guidelines for  
Management of IP Address Space.  
For more information about IP address translation, refer to RFC 1631, The IP  
Network Address Translator (NAT).  
Statement of Conditions  
In the interest of improving internal design, operational function, and/or  
reliability,Freecomreservestherighttomakechangestotheproductsdescribed  
inthisdocumentwithoutnotice. Freecomdoesnotassumeanyliabilitythatmay  
occurduetotheuseorapplicationoftheproduct(s)orcircuitlayout(s)described  
herein.  
Trademarks  
Freecom is a trademark of Freecom Technologies GmbH.  
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft  
Corporation.  
Other brand and product names are registered trademarks or trademarks of  
their respective holders.  
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Freecom FSG-3 Storage Gateway  
System Requirements  
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The following hardware and software requirements must be fulfilled to ensure  
trouble-free operation.  
Hardware Requirements  
In order to use the Freecom FSG-3, following components are needed:  
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Intel Pentium II 233MHz or higher  
64MB RAM or higher  
CD-ROM drive for installing drivers and/or software  
LAN  
Internet connection for online warranty registration and driver/software  
updates and downloads  
Software Requirements  
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Windows 98 SE  
Windows Me  
Windows 2000  
Windows XP  
Windows NT  
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MacOS 8.6 or 9.x  
MacOS X  
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Linux Kernel 2.2 or higher  
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Precautionary measures  
Precautionary measures  
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To ensure that your Freecom FSG-3 functions properly, please take note of the  
following precautions. If these are not followed, you may void your warranty  
and damage the FSG-3.  
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Do not drop the Freecom FSG-3 or expose it to other kinds of sudden  
mechanical shocks as this may result in data loss and damage to the hard  
drive.  
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Do not use the Freecom FSG-3 when the ambient temperature is below 10°C  
or above 45°C.  
If the Freecom FSG-3 is moved from a cool environment to a warmer  
environment, please allow the drive to acclimatize to the ambient tempera-  
ture before operating the device. Failing to do so may lead to condensation  
within the drive enclosure, which in turn may cause the drive to malfunction.  
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Do not place liquids or drinks on the FSG-3. When liquids are spilled and get  
in contact with the electronics within the drive enclosure, it will damage the  
drive and will cause the drive to malfunction.  
Do not use the FSG-3 in a dusty environment. Dust inside the enclosure may  
damage the internal electronics and result in drive malfunction.  
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Only use the power adapter that was supplied with the FSG-3.  
Opening the FSG-3 will void the warranty.  
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Chapter 1: Getting to know your FSG-3  
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This chapter describes the lights and mechanical layout of the FSG-3.  
1.1 FSG-3 connectors, LEDs and buttons  
The FSG-3 Front panel  
The front panel consists of:  
1. Power on  
2. Power on LED  
3. LED ring  
4. USB host port type A front 1  
5. USB LED  
6. USB host port type A front 2  
7. USB unplug button  
8. SATA LED  
9. WAN LED  
10. WLAN LED  
1./2.  
3.  
4.  
5.  
6.  
7.  
8.  
9.  
10.  
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Getting to know your FSG-3  
The FSG-3 Back panel  
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The back panel consists of:  
1. WLAN antenna connector  
2. Fan inlet  
3. 12 V DC power jack  
4. eSATA connector  
5. Hardware reset button  
6. WAN port  
7. LAN ports 1, 2 and 3  
8. USB host port type A back 1  
9. USB host port type A back 2  
10. Kensington lock  
4.  
8.  
9.  
1.  
2.  
3. 5.  
6.  
7.  
10.  
1.2 Possible Connections with your FSG-3  
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1.3 LED configuration  
Booting  
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Redboot:  
Power LED on  
Linux boot:  
Power LED blinking  
Linux finished booting: Power LED OFF / EL Ring ON  
1.4 Front Panel LEDs  
Power LED (POWER) (Sync Button LED)  
Steady blue: System boot-up OK  
Ritmic or erratic Flashing blue: System is under boot-up  
OFF: No Activity  
EL Ring LED  
On: Normal operation  
Erratic flashing blue: HD activity  
OFF: No power / activity  
S-ATA LED  
Steady blue: S-ATA device connected  
OFF: No connection / Error  
WAN LED  
Steady blue: WAN connected  
OFF: No connection / Error  
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Getting to know your FSG-3  
WLAN LED (For WLAN versions)  
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Steady blue: Link is active  
OFF: Inactive  
1.5 Back Panel LEDs  
Green LAN LED: (LAN 1,2,3)  
Steady green: Link is active  
Erratic flashing: Transmit or receive data  
OFF: No connection / error  
Yellow LAN LED: (LAN 1,2,3)  
Steady yellow: Fast Ethernet (100 MB/s)  
Erratic flashing: Possible collisions and the network  
OFF: 10 MB/s Ethernet  
Green WAN LED:  
Steady green: Link is active  
Erratic flashing: Transmit or receive data  
OFF: No connection / error  
Yellow WAN LED:  
Steady yellow: Fast Ethernet (100 MB/s)  
Erratic flashing: Possible collisions and the network  
OFF: 10 MB/s Ethernet  
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Chapter 2: Before you begin  
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This chapter describes how to prepare your computer network to connect to the  
FSG-3 and to the internet.  
2.1 Preparing Your Computers to connect to the FSG-3  
To connect to the FSG-3, each computer on your network must have TCP/IP  
(Transmission Control Protocol/Internet Protocol) installed and selected as its  
networking protocol. If a Network Interface Card (NIC) is already installed in  
your PC, then TCP/IP is probably already installed as well.  
2.2 Configuring Windows 98 SE, and Me to work with the FSG-3  
To be able to use your network and your FSG-3, you will need to install TCP/IP  
manually and configure TCP/IP on each networked computer. Before starting,  
locate your Windows CD; you may need to insert it during the TCP/IP installation  
process.  
2.2.1Installing the required Network Components  
To install or verify the necessary components for IP networking:  
1. On the Windows taskbar, click the Start button, Settings, Control Panel.  
2. Double-click the Network icon.  
The Network window will show you a list of installed components:  
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Before you begin  
You must have an Ethernet adapter (NIC), the TCP/IP protocol and the Client for  
Microsoft Networks installed. You do not have to remove any other network  
components shown in the Network components window.  
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To install an Ethernet adapter (NIC):  
a. Click the Add button.  
b. Select Adapter, and then click Add.  
c. Select the manufacturer and model of your Ethernet adapter, and then click  
OK.  
To install TCP/IP:  
a. Click the Add button.  
b. Select Protocol, and then click Add.  
c. Select Microsoft.  
d. Select TCP/IP, and then click OK.  
To install the Client for Microsoft Networks:  
a. Click the Add button.  
b. Select Client, and then click Add.  
c. Select Microsoft.  
d. Select Client for Microsoft Networks, and then click OK.  
Restart your PC for the changes to take effect.  
2.2.2Assign your TCP/IP configuration by DHCP  
After the TCP/IP protocol is installed, each computer must be assigned specific  
informationtobeabletocontactotherdevicesonthenetwork. TheFSG-3ispre-  
configured to give this information automatically to all computers attached to  
itsLANports. ThecomputerscanobtainthisinformationfromtheinternalDHCP  
server of the FSG-3. To use DHCP with the recommended default addresses,  
follow these steps:  
1. Start the FSG-3 and wait for it to boot. The EL ring will be on when booting  
is finished. This can take up to 30 seconds. Connect all computers to the LAN  
ports of the FSG-3.  
2. On each attached computer, open the Network control panel (refer to the  
previous section) and select the Configuration tab.  
3. From the network components list, select TCP/IP->(your Ethernet adapter)  
and click Properties.  
4. In the IP Address tab, select "Obtain an IP address automatically".  
5. Select the Gateway tab.  
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6. If any gateways are shown, remove them.  
7. Click OK.  
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8. Restart the PC.  
Repeat steps 2 through 8 for each computer on your network.  
2.2.3 Selecting Internet Access Method  
1. On the Windows taskbar, click the Start button, point to Settings, and then  
click Control Panel.  
2. Double-click the Internet Options icon.  
3. Select "I want to set up my Internet connection manually" or "I want to  
connect through a Local Area Network" and click Next.  
4. Select "I want to connect through a Local Area Network" and click Next.  
5. Uncheck all boxes in the LAN Internet Configuration screen and click Next.  
6. Proceed to the end of the Wizard.  
2.2.4 Verifying TCP/IP Properties  
After your PC is configured and has rebooted, you can check the TCP/IP  
configuration using the utility winipcfg.exe:  
1. On the Windows taskbar, click the Start button, and then click Run.  
2. Type "winipcfg", and then click OK.  
The winipcfg program lists (among other things), your IP address, subnet  
mask, and default gateway.  
3. From the drop-down box, select your Ethernet adapter.  
Thewindowisupdatedtoshowyoursettings, whichshouldmatchthevalues  
below if you are using the default TCP/IP settings that FREECOM recom-  
mends:  
• The IP address is between 192.168.1.2 and 192.168.1.254  
• The subnet mask is 255.255.255.0  
• The default gateway is 192.168.1.1  
2.3 Configuring Windows XP, NT or 2000 to work with the  
FSG-3  
To be able to use your network and your FSG-3, you might need to install TCP/  
IP manually and configure TCP/IP on each networked computer. Before starting,  
locate your Windows CD; you may need to insert it during the TCP/IP installation  
process.  
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Before you begin  
2.3.1 Installing or Verifying Windows Networking Components  
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You must have an Ethernet adapter (NIC), the TCP/IP protocol and the Client for  
Microsoft Networks installed. You do not have to remove any other network  
components shown in the Network components window.  
If you need to install the adapter, please look at the instruction supplied with  
your adapter how to install the device.  
To install or verify the other components:  
1. On the Windows taskbar, click the Start button, point to Settings (not always  
required), and then click Control Panel.  
2. Double-click the Network and Dialup Connections icon. (Can also be called  
the Network Connections or Connect To icon)  
3. If an Ethernet adapter is present in your PC, you should see an entry for a  
Local Area Connection. Double-click that entry.  
4. Select the general tab  
5. Verify that ‘Client for Microsoft Networks’ and ‘Internet Protocol (TCP/IP)’  
are present. If not, select Install and add them.  
6. Select‘InternetProtocol(TCP/IP)’, clickProperties, andverifythat"Obtainan  
IP address automatically" is selected.  
7. Click OK and close all Network and Dialup Connections windows.  
8. Make sure your computer is connected to the FSG-3 and verify the TCP/IP  
properties. (See below). If you are experiencing problems, you can restart  
your computer.  
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2.3.2 Verifying TCP/IP Properties  
To check your PC’s TCP/IP configuration:  
1. On the Windows taskbar, click the Start button, and then click Run. The Run  
window opens.  
2. Type cmd and then click OK.  
A command window opens  
3. Type ipconfig /all  
YourIPConfigurationinformationwillbelisted,andshouldmatchthevalues  
below if you are using the default TCP/IP settings that FREECOM recom-  
mends:  
• The IP address is between 192.168.1.2 and 192.168.1.254  
• The subnet mask is 255.255.255.0  
• The default gateway is 192.168.1.1  
4. Type exit  
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2.4 MacOS 8.6 or 9.x  
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Beginning with Macintosh Operating System 7, TCP/IP is already installed on the  
Macintosh. On each networked Macintosh, you will need to configure TCP/IP to  
use DHCP.  
1. From the Apple menu, select Control Panels, then TCP/IP.  
The TCP/IP Control Panel opens:  
2. From the "Connect via" box, select your Macintosh’s Ethernet interface.  
3. Fromthe"Configure"box,selectUsingDHCPServer.YoucanleavetheDHCP  
Client ID box empty.  
4. Close the TCP/IP Control Panel.  
5. Repeat this for each Macintosh on your network.  
2.5 MacOS X  
Beginning with Macintosh Operating System 7, TCP/IP is already installed on the  
Macintosh. On each networked Macintosh, you will need to configure TCP/IP to  
use DHCP.  
1. From the Apple menu, choose System Preferences, then Network.  
2. If not already selected, select Built-in Ethernet in the Configure list.  
3. If not already selected, Select Using DHCP in the TCP/IP tab.  
4. Click Save.  
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Before you begin  
2.5.1 Verifying TCP/IP Properties (Macintosh)  
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After your Macintosh is configured and has rebooted, you can check the TCP/IP  
configuration by returning to the TCP/IP Control Panel. From the Apple menu,  
select Control Panels, then TCP/IP.  
The panel is updated to show your settings, which should match the values  
below if you are using the default TCP/IP settings that FREECOM recommends:  
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•
The IP Address is between 192.168.1.2 and 192.168.1.254  
The Subnet mask is 255.255.255.0  
The Router address is 192.168.1.1  
If you see different values, restart your Macintosh or you may need to switch the  
"Configure" setting to a different option, then back again to "Using DHCP  
Server".  
2.6 Getting on the internet  
Ifyoudonothaveaninternetaccountyet, butyourequireaccesstotheinternet,  
you will need to contract with an Internet service provider (ISP) for a single-user  
Internet access account. You can use both DSL or cable connections. You will  
require a separate modem for your type of Internet access. These modems are  
usually gotten with your internet connection from your ISP. You can then  
connect the WAN port of the FSG-3 directly to the modem. To install the FSG-3  
you will need some information from your ISP. Please make sure you have this  
information on hand. How to setup your internet account in your FSG-3 is  
described in more detail further in this manual.  
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2.7 Internet configuration information  
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For a single-user Internet account, your ISP supplies TCP/IP configuration infor-  
mation (such as IP address, subnet mask and default gateway) and VPI and VCI  
multiplexing information. Your ISP may also provide other login information,  
such as User Name and Password, in the case where the PPPoE or PPPoA protocol  
is required. With a typical account, much of the configuration information is  
dynamically assigned whenyourPCisfirstbootedupwhileconnectedto the ISP,  
and you do not need to know that dynamic information.  
In order to share the Internet connection among several computers, your FSG-  
3 takes the place of the single computer, and you need to configure it with the  
TCP/IP information that the single computer would normally use. When the  
FSG’s WAN port is connected to the modem, the FSG-3 appears to be a single  
computer to the ISP. The gateway then allows the computers on the local  
network to use a single user account to access the Internet through the  
broadband modem. The method used by the FSG-3 to accomplish this is called  
Network Address Translation (NAT) or IP masquerading.  
2.7.1 Login Protocols  
Some ISPs require a special login protocol, in which you must enter a login name  
andpasswordinordertoaccesstheInternet.IfyoualreadylogintoyourInternet  
account by running a program such as WinPOET or EnterNet, then your account  
uses PPP over Ethernet (PPPoE).  
When you configure your FSG-3, you will need to enter your login name and  
password in the FSG’s configuration menus. After your network and FSG-3 are  
configured, the FSG-3 will perform the login task when needed, and you will no  
longer need to run the login program from your PC. It is not necessary to  
uninstall the login program.  
2.7.2 Account Information  
Unless these items are dynamically assigned by the ISP, your ISP should give you  
the following basic information for your account:  
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•
•
An IP address and subnet mask  
A gateway IP address, which is the address of the ISP’s router  
One or more domain name server (DNS) IP addresses  
Host name and domain suffix  
For example, your account’s full server names may look like this:  
mail.xxx.yyy.com  
In this example, the domain suffix is xxx . yyy . com.  
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Before you begin  
If any of these items are dynamically supplied by the ISP, your gateway  
automatically acquires them. If an ISP technician configured your computer  
during the installation of the broadband modem, or if you configured it using  
instructions provided by your ISP, you need to copy configuration information  
from your computer’s Network TCP/IP Properties window (or Macintosh TCP/IP  
ControlPanel)beforereconfiguringyourcomputerforusewiththeFSG-3.These  
procedures are described next.  
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2.7.3 Obtaining ISP Configuration Information (Windows)  
If you were using your computer directly attached to your modem to access the  
internet, you may need to collect configuration information from your compu-  
ter so that you can use this information when you configure the FSG-3. If your  
ISPprovidedthisinformationtoyouonpaperorprovidestheconfigurationdata  
dynamically, you do not require this information.  
To get the information you need to configure the FSG-3 for Internet access:  
1. On the Windows taskbar, click the Start button, point to Settings, and then  
click Control Panel.  
2. Double-click the Network icon. The Network window opens, which displays  
a list of installed components.  
3. Select TCP/IP, and then click Properties. The TCP/IP Properties dialog box  
opens.  
4. Select the IP Address tab. If an IP address and subnet mask are shown, write  
down the information. Now click on "Obtain an IP address automatically".  
If no address is present, your account uses a dynamically-assigned IP address  
and you do not need any more information. Please close the dialog and  
continue installing your computer and FSG-3.  
5. Select the Gateway tab. If an IP address appears under Installed Gateways,  
write down the address. This is the ISP’s gateway address. Select the address  
and then click Remove to remove the gateway address.  
6. Select the DNS Configuration tab. If any DNS server addresses are shown,  
write down the addresses. If any information appears in the Host or Domain  
information box, write it down. Click Disable DNS.  
7. ClickOKtosaveyourchangesandclosetheTCP/IPPropertiesdialogbox. You  
are returned to the Network window.  
8. Click OK.  
9. Reboot your PC at the prompt. You may also be prompted to insert your  
Windows CD.  
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2.7.4 Obtaining ISP Configuration Information (Macintosh)  
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If you were using your computer directly attached to your modem to access the  
internet, you may need to collect configuration information from your compu-  
ter so that you can use this information when you configure the FSG-3. If your  
ISPprovidedthisinformationtoyouonpaperorprovidestheconfigurationdata  
dynamically, you do not require this information. To get the information you  
need to configure the gateway for Internet access:  
1. From the Apple menu, select Control Panels, then TCP/IP. The TCP/IP Control  
Panelopens,whichdisplaysalistofconfigurationsettings.Ifthe"Configure"  
setting is "Using DHCP Server", your account uses a dynamically-assigned IP  
address and you do not need any more information. Please close the dialog  
and continue installing your computer and FSG-3.  
2. If an IP address and subnet mask are shown, write down the information.  
3. If an IP address appears under Router address, write down the address. This  
is the ISP’s gateway address.  
4. IfanyNameServeraddressesareshown, writedowntheaddresses. Theseare  
your ISP’s DNS addresses.  
5. If any information appears in the Search domains information box, write it  
down.  
6. Change the "Configure" setting to "Using DHCP Server".  
7. Close the TCP/IP Control Panel.  
2.8 Restarting the Network  
Once you’ve setup your computers to work with the FSG-3, you must reset the  
network for the devices to be able to communicate correctly.  
1. Turn off the FSG-3 if it was on, and then turn it on again and wait for the FSG-  
3 to restart (This can take up to 30 seconds).  
2. Restart any computer connected to the FSG-3.  
2.9 Ready for Configuration  
After configuring all of your PCs for TCP/IP networking and connecting them to  
thelocal networkofyourFSG-3, youarereadytoaccessandconfiguretheFSG-3.  
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How to Install  
Chapter 3: How to Install  
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3.1 Hardware Installation  
Setup of the FSG-3 is performed using the following steps:  
1. Plug the FSG’s power cord into a power outlet.  
2. Switch on DHCP on the PC, a DHCP server is automatically on on the FSG-3  
3. Connect the included Ethernet Cable into the Ethernet port on the rear of  
FSG-3 into one of the LAN ports (1,2 or 3).  
4. Connect the other end of the cable directly to the PC.  
5. Check the LINK/ACT light on the UTP port you have connected on the FSG-3.  
If it is lit, then your FSG-3 is connected properly.  
3.2 Install from the Application CD  
1. Insert the Manual & Application CD into your CD drive. The Freecom start  
menu opens:  
In case the software does not open automatically, please click on "Start" in  
the main directory of the CD.  
2. Click on "Install Software" and select "FSG Assistant" to begin the installa-  
tion.  
for further configuration or immediate use  
4. The guest account is open to anyone and can immediately be used or setup  
from the FSG Assistant.  
5. The admin account can be used to configure the FSG-3. Username "admin"  
Password "admin"  
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Chapter 4: Freecom Storage Gateway Assistant  
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Please make sure you have you have setup your network as described in the  
"Before you begin" chapter.  
The Freecom Storage Gateway Assistant helps you to find any FSG-3 in your  
network.Whenrun,itshowsyoualltheFSGsavailableinyournetworkandhelps  
you to install them as print servers or network folders. You can also configure  
basic settings with the FSG Assistant and easily find the configuration website.  
The FSG Assistant works on Windows OS only. All functions of the FSG Assistant  
can also be done manually. Please look at the "Configuration" chapter for more  
information.  
4.1 How to start the FSG Assistant  
Please insert the CD you found in the box of the FSG-3. It contains much valuable  
software including the FSG Assistant. Once inserted, the CD should start a menu  
automatically. If this is not the case, please run through the following steps:  
1. Open Windows Explorer.  
2. Theleftviewshouldshowyoufolders. Ifnotpleaseclickonthefolderbutton  
located in the button bar.  
3. Select "My Computer" and click on the CD player you placed the CD in.  
4. Click on "Install Software -> FSG Assistant".  
4.2 FSG Assistant functions  
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Freecom Storage Gateway Assistant  
The default password and login for the FSG-3 is "admin". With the Freecom  
Storage Gateway Assistant you can:  
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4.2.1 Configure basic settings of your Freecom Storage Gateway  
Assign IP address, subnet mask, FSG-3 device name and workgroup name. You  
have to enter your admin password to apply changes.  
4.2.2 Setup the DSL account on your Freecom Storage Gateway  
A browser window will open where you can enter the login data for your DSL  
connection (admin login required).  
4.2.3 Browse available folders on your Freecom Storage Gateway  
After logging in as a user or the admin, an Explorer window will open showing  
all available folders on the FSG-3. When logging in as a user, only folders with  
permission for this user will be shown. The administrator has permissions for all  
folders on the FSG-3.  
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4.2.4 Add a new printer  
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A USB printer connected to the FSG-3 will be configured on the PC connected to  
FSG-3.  
Attention: Each PC must be configured separately to get printer  
access!  
4.2.5 Start recovery procedure  
This procedure can reset and repair an FSG-3 to factory default settings if you  
cannot access your FSG-3 anymore. Your user data will not be deleted!  
Follow these steps to perform the recovery:  
a) Enable recovery mode by clicking on "Start recovery procedure" in the  
Freecom Storage Gateway Assistant.  
b) Shutdown the FSG-3 by using the "Shutdown" option in the configuration.  
c) Disconnect the AC adapter from the FSG-3.  
d) Use a bent paper-clip to press the "Reset" button. The "Reset" button can be  
found below the connector for the AC adapter.  
e) While keeping the "Reset" button pressed, connect the AC adapter again.  
f) Release the "Reset" button.  
g) PWR button LED is on which indicates that the recovery mode is enabled.  
During recovery, the LEDs on the device will be blinking.  
h) TherecoveryisfinishedwhentheLEDsstopblinkingandthePWRbuttonLED  
is off.  
i) In the Freecom Storage Gateway Assistant, click on OK when the recovery is  
finished.  
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Note: After recovery, all user data is still available on the FSG-3.  
To avoid problems, the administrator should backup all user data  
and format the hard disk. If an old configuration file was saved  
before, the administrator should load this configuration and  
afterwards copy the individual user data back to its folders.  
4.2.6 Search again for available Freecom Storage Gateway devices  
Click here to search again for your FSG-3 if it was not detected. Make sure you  
have setup your network as described in the "Before you begin" chapter and  
make sure all the cables are properly attached.  
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Chapter 5: Configuration  
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This chapter explains all the configuration settings of the FSG-3. For most the  
default settings should work.  
To configure the FSG-3, your computer needs to be connected  
directly to a LAN port of the FSG-3. DHCP must be enabled in the  
TCP/IP settings of the PC! For more information, you can read the  
"Before you begin" chapter. Use this PC to login to the FSG-3  
configuration menu.  
5.1 How to reach the configuration menu  
There are several methods of reaching the configuration screen. First, as  
described in the "Freecom Storage Gateway Assistant" chapter, you can easily  
find and configure the machine using the Freecom Storage Gateway Assistant.  
Second, you can use a browser to go to the online configuration pages. Please  
make sure your PC is set to DHCP and connected to one of the three LAN ports.  
You can use a standard web browser such as Firefox or Internet Explorer to go  
to the FSG-3 configuration pages. The FSG-3 is located on  
Please type the above IP address into the browser address window and press  
enter. You can also type  
//FSG_NAME  
(Factory default is //FSG)  
in the browser address window and you will be brought to the FSG-3 frontpage  
as well. Click on the configuration button and you will be asked for a username  
and password. The standard administrator is:  
Administrator username:  
admin  
Administrator password:  
admin  
Be carefull, the username and password are CaSe SeNsAtIvE. This means  
"Admin" is someone else then "admin". Please change the factory default  
password as soon as possible!  
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Configuration  
5.2 First steps  
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Even though you can start using the FSG-3 with no setup at all, you might want  
to configure some of the items of the FSG-3 to benefit from the full potential of  
the product. To start using the full potential of the FSG-3, several items will have  
to be configured.  
1. Changing the administrator password  
2. WAN or internet connection (If available).  
3. Date and time.  
4. Users, groups and folders.  
5. Connection methods.  
It is also wise to go on the internet to the Freecom site or OpenFSG site and see  
there if you are using the latest firmware update. Firmware updates solve  
problems and many new features are being added with each new release!  
5.3 Changing the administrator password  
For security reasons it is highly recommended you change the admin password.  
To do this:  
•
•
•
•
•
•
Go to the configuration website of your FSG-3.  
Log in with "admin" and the old password  
Click on the Security section in the left menu.  
Click on the Administrator section in the left menu.  
Type in the old password and then enter the new password twice.  
Press "Change password"  
5.4 WAN or internet connection setup  
Next to using the FSG-3 as a standalone router and NAS and connecting  
computers and switches and routers to the LAN ports, there is also the option of  
connecting the FSG-3 WAN port to an existing router or straight to an internet  
modem.  
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5.4.1 The FSG-3 WAN port connected to a router  
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To first set up the FSG-3, your computer will have to be connected to a LAN port  
of the FSG-3. This can be changed in a later stage in the services / SMB section.  
Connecting the hardware  
1. Connect a RJ45 cable to a LAN port of your router.  
2. Connect the other side of the cable with the WAN port of the Freecom  
Storage Gateway.  
3. After setting up the FSG-3, network PCs can be connected to the FSG-3 and  
your router.  
Setting up the FSG-3  
1. Login to the configuration menu of your FSG-3  
2. Go to Connections -> LAN and select an IP address for the FSG-3.  
To avoid IP address conflicts in your network, make sure that the  
LANIPaddressofyourFSG-3andtheLANIPaddressofyourrouter  
are different.  
3. Go to Connections -> WAN and select "Use fixed IP address". This will allow  
you to easily set up access to your FSG-3 from other locations such as the  
internet. Use the following settings:  
IP address: Enter an IP address which is in the address range of your router,  
e.g. if your router IP address 192.168.2.1, enter 192.168.2.2 for your FSG-3.  
This IP address can be used to access the FSG-3 from anywhere in  
your local network.  
Subnet Mask: Enter the subnet mask of your router, e.g. 255.255.255.0.  
Default Gateway: IP address of your router, e.g. 192.168.2.1.  
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Configuration  
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4. Go to Connections -> WAN Options and activate "Open SMB/CIFS on WAN  
port"  
5. To have HTTP and FTP access from outside to the FSG-3, you have to forward  
port 80 (HTTP) and port 21 (FTP) to the FSG-3 IP address. This is the fixed WAN  
IP address assigned in step 3 (e.g. 192.168.2.2).  
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See the manual of your router for detailed information how to forward ports.  
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Make sure to activate the options "Open HTTP server for the  
outside"/ "Open FTP server for the outside" under Services in the  
FSG-3 configuration menu.  
Remark: DynDNS options of the FSG-3 will not work. Please use  
the DynDNS options of your router.  
5.4.2 The FSG-3 WAN port connected to a modem  
To use the internet through your FSG-3, you will need to setup the FSG-3 with  
the configuration information provided by your ISP. This information is de-  
scribed in detail in the "Getting on the internet" section of the "Before you  
begin" chapter.  
To configure your FSG-3 with this information, you should:  
•
•
•
•
•
Go to the configuration website of your FSG-3.  
Log in with "admin" and the password  
Click on Connections section in the left menu  
Click on WAN in the left menu  
If the IP information is gotten dynamically, check that the DHCP client is set,  
all should be done now otherwise:  
•
•
Click on the "Run DSL client" radio button  
Fill in the information you have received from your ISP (See the "WAN  
Connection" and "WAN Options" section for more details)  
•
•
•
Press Apply.  
Save your configuration.  
You can test the connection by starting your internet browser and seeing if  
you can reach your favorite internet page or by looking at the info menu and  
the WAN item in the FSG-3 configuration website.  
Remark: Establishing a DSL connection with ISP might take some  
time.  
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Configuration  
5.5 Set the Date and Time  
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To set the date and time on the FSG-3, you should:  
•
•
•
•
•
•
Go to the configuration website of your FSG-3.  
Log in with "admin" and the password  
Click on Hardware section in the left menu  
Click on Date & Time in the left menu  
Set the date and time  
Press apply  
5.6 Setting up users, groups and folders  
Your FSG-3 is setup with 2 standard accounts. The admin account and the guest  
account.  
5.6.1 The admin account  
The admin account has access to all parts of the FSG-3 including the configura-  
tion. Because it has no limits, it can be dangerous to use this account in day to  
day use. There are nolimitations on what you can delete for instance. You might  
accidentallydeletesomethingthatisrequiredfortheFSG-3torun.Ofcourseyou  
can still recover your FSG-3 using the FSG Assistant, but we recommend for this  
reason to create a normal user account (or use the guest account) for the day to  
day business.  
5.6.2The guest account  
Theguestaccountissetuptobeaccessiblebyanyone. Ithasitsownfolderwhere  
it has all rights. If you are the only one working on the FSG-3, or you do not mind  
sharing your files with any other users of the FSG-3, you can use this account.  
If you are working in an environment where some of your files are private, we  
suggestyoucreateanaccountperuser. Alluserswillstillhaveaccesstotheguest  
account,eveniftheyloginwiththeirownusername(thesharedfolder)butthey  
will now also have their own private storage space. The admin account always  
has rights to all folders.  
If you want to have folders where some have rights and some not, you can use  
the groups and folders settings described later in this chapter.  
Sincetheguestaccountisopentoanyone,itcanalsobeasecurityriskifyouopen  
any services (FTP, SMB, SSH, HTML) to the internet or even for your internal  
network.  
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5.6.3 Creating a new account  
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How to create a new account is described in the "Users" section of the  
"Configuration options explained" chapter.  
When you create an account, a folder with the same name is automatically  
created. Onlytheuserwiththatnamecanaccessthatfolder. Youcangiveothers  
rights to these folders by  
•
•
Adding users to the folders in the folder dialog  
Creatinggroupswithrightstothesefoldersandaddingseveraluserstothese  
groups.  
You cannot create accounts with the same login name. You can create as many  
accounts as you like, but remember the storage capacity of the FSG-3 will  
eventually run out.  
5.6.4 Creating a new group  
If you have a large amount of folders and users, and some folders should be  
accessible to some users but not to others, it can be easy to group the users who  
have access to a certain folder. You will only have to add or remove a user once  
from a group to give or remove access rights to all the folders the group has  
access to for that user.  
How to create a new group is described in the "User Groups" section of the  
"Configuration options explained" chapter.  
5.6.5 Creating a new folder  
Even though all users get their own private folder, you may want to create other  
folders shared by more then one user.  
How to create a new folder is described in the "Folders" section of the  
"Configuration options explained" chapter.  
Onceyouhavecreatedafolder,youcanaddusersorgroupstothatfoldertogive  
users access rights.  
5.7 Setting up multiple connection methods  
ThedefaultsetupoftheFSG-3onlyallowswindowsfilesharing(SMB)andHTML  
access through a LAN port. In the case you want to have more services available  
(such as FTP), or when you connect the FSG-3 to an existing router, or even to the  
internet,youwillneedtoconfiguretheservicestobeavailable.Remember,each  
service you turn on or open to the outside is a potential security risk. We are not  
aware of any security threats at the moment, but we cannot predict what will  
be found in the future. You should only turn on services or open them to the  
outside when you really need them.  
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Configuration  
Please look at the "Configuration options explained" chapter and especially at  
the sections about opening these services to the outside (All in the Services  
menu):  
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•
•
•
The HTTP server  
The FTP server  
The SSH server  
5.8 The full potential  
These are some of the most common examples of configuration options for the  
FSG-3, but there are many more. Take a look at the "Configuration options  
explained" chapter for all the options and the full potential of the FSG-3.  
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Chapter 6: Configuration options explained  
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6.1 Information  
This is the information menu. Here you can find diagnostic and general  
information.  
6.1.1 System Information  
Here you can find general system information, such as free disk space, processor  
information etc.  
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Configuration options explained  
6.1.2 Version Information  
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This menu item shows the OS version of your FSG-3:  
6.1.3 Device Information  
Allattacheddevicesshowupinthisdialog. Pleasepressrefreshifthedialogdoes  
not show a device you have just plugged in.  
Remark: For S-ATA devices to be recognized by the FSG-3, the FSG-  
3 needs to be shut down when connecting the S-ATA device. After  
booting the FSG-3, the S-ATA device will then be recognized.  
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6.1.4Network Information  
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Both LAN and WAN (internet) Network information is found here for the FSG-  
3. If you need the IP address of the FSG-3, please look for it here.  
WAN Port:  
Status  
Shows the active status  
Hardware Address  
IP Address  
Shows the MAC address or physical address of the port  
Your outside FSG-3 (WAN) internet IP address assigned  
by your ISP  
Broadcast Address  
This address is used to ask all computers on a subnet at  
once  
Subnet Mask  
This is the subnet mask gotten from your ISP  
This shows if the cable is attached or not  
Cable Attached  
LAN Port:  
Hardware Address  
IP Address  
Shows the MAC address or physical address of the port  
Your inside FSG-3 (LAN) internet IP address  
Broadcast Address  
This address is used to ask all computers on a subnet at  
once  
Subnet Mask  
This is the subnet mask you setup for your network  
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Configuration options explained  
6.1.5 Log files  
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If you encounter problems with you FSG-3, you can use the log file recording  
option to locate the issue.  
TheFSG-3offersseveral log filesfordifferent softwarecomponents, e.g. Kernel,  
DSL Connection, DHCP Server etc.:  
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6.2 Hardware menu  
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In this menu all hardware related software can be saved and restored. You can  
set the FSG-3 time here as well.  
It is possible to save and restore all user settings of the FSG-3. Please backup your  
user settings to a different storage location than the FSG-3 after installing the  
FSG-3.  
6.2.1 Save Configuration  
In this menu you can save the current configuration file on your computer.  
After pressing the button, you will be asked where you want to backup the  
configuration file. Please select a location and press save.  
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Configuration options explained  
6.2.2 Restore Configuration  
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This menu lets you restore a previously saved configuration file.  
Use the browse button to select a previous backup of your configuration file.  
Then press the Restore button to start the restore. Do not switch off the FSG-3  
during restoring. This can lead to corrupt configuration files.  
You can select the button to delete all users that were created after the  
configuration file was backed up. All data in the users home directories will be  
deleted! If you do not select this button, the user data and logins will be  
maintained.  
Attention: Please be aware that this removes any changes done  
to the configuration after the backup was done!  
Attention: Restoring the configuration destroys all current set-  
tings!Pleasesavethecurrentconfigurationfirst!Theadministra-  
tor password will not be changed!  
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6.2.3 Reset Configuration  
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Please press the Reset button if you want to restore the Factory Default  
configuration script. This will not alter the firmware version. You can select to  
remove all users.  
Attention: Removing all users also removes all their data!  
6.2.4 Date & Time  
Please set the appropriate date and time and press apply.  
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Configuration options explained  
6.2.5 Hard drive menu  
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The hard drive menu allows you to alter all the settings involving the hard drive.  
6.2.6 Spin down time  
Hard drives are devices that spin round creating noise and heat and using  
energy. If the FSG-3 is not used for a long time, it is more beneficial to spin down  
the hard drive. This uses less power and creates less noise and heat. It also  
prolongs the lifetime of the hard disk. After the disk has been spun down, the  
first access will take longer, since the hard disk will have to start spinning again.  
You can set the time it takes for the hard drive to spin down after last use. If you  
do not want the disk to spin down, please set this to 0.  
After setting the time, please press Apply.  
6.2.7 Hard disk format  
If you wish to format the internal FSG-3 hard disk, read the warnings carefully  
first. All data will be lost after formatting! After you have read the warnings,  
please re-affirm you wish to format the drive by selecting the appropriate radio  
button and press the Format Hard drive button.  
Attention: Pressing the button below will destroy all data on the  
hard drive! Please make a backup first!  
Attention: Please remove all USB Mass Storage devices before  
formatting the drive! Otherwise all attached USB mass storage  
devices will be formatted as well.  
Attention: Prevent all device activity during formatting!  
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6.2.8 Update Firmware  
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Here you can update the firmware. New firmware usually fixes bugs and adds  
updates are available for the Freecom Storage Gateway.  
Freecom will release new and updated firmware on a regular basis. It is also  
possible to obtain the source code and create your own firmware.  
Attention: Changing the source code of the firmware is at your  
own risk!  
Download the firmware file and click on "Browse" to select the file. Click on  
"Update firmware" to start the update.  
Attention: Updating the firmware is at your own risk! Make sure  
to make a backup of your current configuration before updating  
the firmware.  
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6.2.9 FSG Health  
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This option allows you to change the fan speed. Reducing the fan speed means  
less noise but higher device temperatures. When operating the device in high  
ambient temperatures or the device is always in use, it is recommended to  
increase the fan speed in order to achieve a better cooling effect.  
Attention: Do not permanently switch off the fan as this can lead  
to excessive heat which might cause damage to your device!  
6.3 Services  
Every service of your FSG-3 has its own configuration page here.  
6.3.1 DHCP Server  
The DHCP server is responsible for giving dynamic IP addresses to the computers  
on the LAN. For more information, please read Networks and Router Basics.  
Options  
Description  
Start DHCP server  
Check this if you want to run the DHCP server. Do not  
run the DHCP server if you use fixed IP addresses.  
Subnet mask  
Gateway  
The subnet mask in use for the DHCP server.  
The IP address of the gateway the DHCP clients should  
be automatically forwarded to if they want to reach  
external sites. This address should usually be the FSG-3  
itself, unless a different gateway is running.  
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Domain name server The IP address of the DNS server the clients should  
query. This should be the FSG-3 IP address or an other  
DNS system.  
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IP address range  
IP release time  
The range of IP addresses the DHCP server can use.  
The time between refreshing IP addresses given to  
DHCP clients.  
6.3.2 Dynamic DNS  
Dynamic Domain Name System gives the ability to provide an official DNS name  
your ISP. You will need to register at one of the listed providers. Please see their  
websites for further details.  
Options  
Description  
Run dynamic DNS client Check this if you want to enable the Dynamic DNS client  
Service  
SeveraldifferentServiceprovidersaresupported. These  
are dyndns.org, dtdns.com, no-ip.com. Register at the  
website of one of the service providers and fill in the  
required information  
Host  
This is the domain name you registered at the DDNS  
service provider  
Username  
Password  
Retype password  
This is the username you registered at the DDNS service  
provider  
This is the password you registered at the DDNS service  
provider  
This is the password you registered at the DDNS service  
provider again  
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6.3.3 HTTP Server  
These settings adjust the web server. The web server used is a version of Apache.  
Options Description  
Open HTTP server to ThisallowsthehttpservertobereachedfromIPaddresses  
the outside  
whose source address is located somewhere on the  
internet (if enabled, it is recommended to use SSL  
encryption as well).  
Use SSL encryption  
This will allow SSL encrypted pages (https) This is a  
security feature (If enabled, device is reachable via  
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6.3.4 FTP Server  
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This server is a file server based on the File Transfer Protocol (FTP).  
Options  
Description  
Run FTP server  
Switch the FTP server on  
Open FTP server for  
the outside  
This will allow users to access the FTP server from the  
internet (If enabled, it is recommended to also use SSL  
encryption!)  
Use SSL encryption  
This switches on SSL encryption for FTP. This is not  
supported by all browsers!  
6.3.5 SSH Server  
The SSH server is a secure terminal client. It can be used to do advanced  
configuration. Please do not use it unless you need it. It is a security risk! All users  
with an account will be able to access the FSG-3.  
Options  
Description  
Run SSH server  
Start/stop the server  
Open SSH server for  
the outside  
This will allow users to access the SSH server from the  
internet  
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Attention: Starting the SSH server is a security risk. Only do so if  
you trust the users!  
6.3.6 Port Forwarding  
PortforwardingisaformofNAT(NetworkAddressTranslation).Itallowscertain  
ports from the internet to access certain PCs on the inside. The firewall can be  
circumvented this way. The first list shows the active port forwarding. Pressing  
New will allow you to create a new port forwarding.  
Options  
Name  
Description  
This can be an arbitrary name.  
Status  
Shows status of port forwarding for the selected port  
(enabled or disabled).  
Port  
Here you can enter the port or ports you want for-  
warded to the PC with IP address as noted below. You  
canenterseveralportscommaseparated(e.g.21,23,80).  
A port range is entered with a colon (e.g. 2600:2700)  
Protocol Displays the selected protocol for the for-  
warded port (TCP or UDP).  
IP address  
Shows the internal IP address of the PC to the port is  
forwarded to.  
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6.4 Security  
Here you can adjust the security settings of the FSG-3. To change the Adminis-  
trator password, user settings, group settings or folder settings, click the  
corresponding page.  
6.4.1 Users  
The access control for all file retrieval systems (FTP, HTTP and SMB) is based on  
eithergrouporuseraccessrights.Accesspermissionscanbesetorremovedusing  
these menus.  
•
•
Pressing the New button gives you a dialogue to add new users.  
Selecting a user and pressing the Properties button will allow you to edit the  
user settings.  
•
Selecting a user and pressing the Delete button will delete the user.  
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Adding a new user  
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Options  
User name  
Password  
Description  
Place the login name here  
Please enter the user password here. The password is  
case-sensitive! That means "word" is something differ-  
ent from "Word"  
Retype password  
Please retype your password to be sure you typed it  
correct the first time  
6.4.2 User Groups  
The access control for all file retrieval systems (FTP, HTTP and SMB) is based on  
eithergrouporuseraccessrights.Accesspermissionscanbesetorremovedusing  
these menus. If rights are given or removed from a group, all users from that  
group will get that right removed or added.  
•
•
Pressing the New button gives you a dialogue to add a new group.  
Selecting a group and pressing the Properties button will allow you to edit  
the group settings and add users.  
•
Selecting a group and pressing the Delete button will delete the group, but  
all users will be left intact. Users will not be able to access folders or files they  
are not authorized to!  
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Adding a new group  
Please write the group name here and select some users to populate the group.  
Folder rights can be given in the Folder dialogue.  
6.4.3 Folders  
The access control for all file retrieval systems (FTP, HTTP and SMB) is based on  
eithergrouporuseraccessrights.Accesspermissionscanbesetorremovedusing  
these menus. Folder permissions can be given either to a group or a user or both.  
•
•
•
Pressing the Add button gives you a dialog to add new folders. These folders  
will be created.  
Selecting a folder and pressing the properties button will allow you to edit  
the folder settings and add groups or users.  
Selecting a folder and pressing the delete button will delete the folder.  
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Configuration options explained  
Adding a new folder  
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Pressingthenewbuttonwillallowyoutoaddanewfolder. Pleaseenterthenew  
folder name and populate it with users and groups that have access.  
6.4.4 Administrator  
Here you can alter the administrator password. Please enter the old password,  
the new password and a retype of the new password.  
If you have completely lost your administrator password, please do a reset to  
default values as described in Reset.  
6.5 Connections  
The connections can be configured in this menu.  
6.5.1 LAN connection  
Here you can setup your connection to the local network.  
Options  
Description  
IP address  
This is the IP address your FSG-3 uses in your LAN  
This is your subnet mask  
IP subnet mask  
Workgroup  
This is the name of the workgroup where your FSG-3 is  
located.  
Router name  
Name of the FSG-3 in the LAN. This name can be used to  
accessthewebconfiguration(e.g. http://FSG)insteadof  
using the IP address. This makes it easier for the user to  
access the web interface.  
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6.5.2 WAN Connection  
Here you can setup your connection to the internet or different network.  
Options  
Description  
Run DHCP client  
Run the DHCP client. If the WAN port is connected to a  
DHCP server (for instance to another router) you will  
need to setup the WAN connection with this option.  
Run DSL client  
If the WAN port is connected to a DSL or cable modem  
directly, you often need to specify data given to you by  
your provider. This option lets you run PPPoE and other  
types of DSL and cable connections.  
Login  
This is the username you got from your ISP.  
This is the password you got from your ISP.  
This is the password you got from your ISP.  
Password  
Retype password  
Dial on demand  
A DSL connection will only be established if requested  
by a PC in the network.  
Idle time (in seconds). Use this option if you have a time-limited internet  
access. The DSL connection will be disconnected if no  
data traffic is detected within a certain range of time  
the user can specify (in seconds).  
Use fixed IP address  
Thisallowsyoutomanuallyenteryounetworkinforma-  
tion IP address. This is your fixed IP address, please ask  
your ISP or network manager for the information.  
Subnet mask  
This is your subnet mask, please ask your ISP or network  
manager for the information.  
Default gateway  
This is your fixed default gateway address, please ask  
your ISP or network manager for the information.  
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Configuration options explained  
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6.5.3 WAN Options  
These are options for experts. Only change them if you know what you are  
doing!  
Options  
Description  
MTU (for DSL only)  
(In Bytes)  
MTU settings (MTU = Maximum Transfer Unit)  
Answer ICMP packets This will allow others to ping the host. It is good for  
(ping etc) debugging but it can be asecurity hazard!  
Enable exposed host Enabling this will allow one PC on the LAN to act as if it  
bypasses the firewall completely and has a direct con-  
nection to the internet (Attention: An exposed host is  
computer that virtually has a direct connection to the  
internet. This is a big security risk, not only to this  
computer but to the whole LAN!).  
IP address  
Exposed host IP address.  
Enable hardware  
address cloning  
This will enable you to set the MAC address of the WAN  
connection so it matches the address your ISP authenti-  
cates by.  
MAC address  
ThisistheMACaddressyourWANportwillbeclonedto.  
Open SBM/CIFS on  
WAN port  
ThiswillopenSMB/CIFSfortheWANport. Onlyneedsto  
be enabled when the FSG-3 is used behind a router.  
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6.5.4 Virtual Private Networks  
The listed VPN connections are shown with Name, Status, Action, Remote Host  
and Remote Net.  
•
If you want to add a permanent new connection, please press Add Connec-  
tion.  
•
If you want to see and edit the properties of an existing connection, select  
the connection and press Properties.  
•
•
If you want to delete a connection, press Delete Connection.  
If you wish to see the status of all the connections, press Show status of all  
connections.  
6.5.5 Add a connection  
To add a VPN connection, press the add button.  
Options  
Status  
Description  
You can choose to enable or disable the connection.  
Name*  
This is the name which will refer to the VPN connection.  
It is used for internal use only.  
*
Fields with an asterisk (*) need to be filled out. All the rest is for experts and can be left  
as is.  
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Configuration options explained  
Remote Host IP*  
This is the IP address of the remote host you wish to  
reach. If you which to allow any IP (Road Warrior) type  
enter: 0.0.0.0.  
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Remote Network*  
This is the remote network you wish to reach. Example:  
192.168.20.0/24  
ESP encryption  
IKE encryption  
Pre-Shared Key  
ESP encryption options  
IKE encryption options  
Fillinyourpre-sharedkeyhere. Pleaseaskyournetwork  
administrator for more info  
Action  
You can specify if you want a listening only connection  
or a full connection.  
*
Fields with an asterisk (*) need to be filled out. All the rest is for experts and can be left  
as is.  
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6.6 Shutdown and reboot menu  
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Here you can reboot or shutdown the FSG-3 (for safe power unplugging).  
Attention: Always shutdown the FSG-3 properly before discon-  
necting the power. Failing to do so can result in a corrupted hard  
drive and a broken system.  
6.6.1 Shutdown  
After pressing the Shutdown button, the FSG-3 will start shutting down. When  
alllightsonthedevicearedark, youcanunplugthepower. Thismaytakeseveral  
seconds.  
6.6.2 Reboot  
If you are experiencing problems with the FSG-3, it can be helpful to reboot the  
FSG-3.  
Attention: Please make a backup of your configuration file first!  
Pressing the Reboot button will reboot the FSG-3.  
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Configuration options explained  
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6.6.3 Logout  
If you wish to leave the configuration menu, please press logout.  
Attention: Always press logout if you are working on a computer  
used by other persons than you as well. Also close your browser  
and empty the browser cache.  
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Chapter 7: Accessing the FSG-3 from Windows  
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There are several ways to access the FSG-3 from Windows:  
7.1 Freecom Storage Gateway Assistant  
It is possible to map network drives using the Freecom Storage Gateway  
Assistant. Please see the Freecom Storage Gateway Assistant chapter for more  
information.  
7.2 Manual mapping  
Accessing data is performed using the following steps:  
1. Press the ‘Start’ menu, select the ‘Run...’ option. When the ‘Run’ dialog  
opens, type \\FSG_Name (where FSG_Name is name of the FSG-3 set in the  
LAN section of the Connection menu of the configuration). Press the ‘OK’  
button to continue. Login as user or administrator.  
2. FSG’s root directory will appear. You will see all of the configured shares. A  
usercanreadandwritetohisspecificfolder,theadministratorhasread/write  
access to all folders. To setup security and password protection, please refer  
to the "‘Configuration" section of this manual.  
To setup a printer see the ‘External USB devices’ section. FSG-3 can be  
accessed by multiple PCs simultaneously by following this step. A drive letter  
can also be mapped to FSG-3. See point 3.  
3. Fromthepreviousstep’s‘RootDirectory’screenorthewindowsexplorer, use  
the pull down menu and click ‘Tools’ and then select ‘Map Network Drive’.  
The ‘Map Network Drive’ program will run. Select the drive letter you would  
like FSG-3 to assume from the ‘Drive:’ pull down menu.  
Enter the ‘\\FSG_Name\share_name’ in the ‘Folder:’ field (where FSG_Name  
is the ‘FSG-3 Name’ set in the configuration section and share_name is the  
‘Shared Folder Name’ set). You can also browse for the shared folder by  
pressing the ‘Browse’ button and searching through the ‘Entire Network’  
and then the ‘Microsoft Windows Network’. Once complete, press the  
‘Finish’ button. FSG-3 is now mapped to a drive letter.  
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Accessing the FSG-3 from Mac OS X  
Chapter 8: Accessing FSG-3 Data from Mac OS X  
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Mac OS X v10.3.x and higher  
In the Menu bar, select "Go" -> "Connect to Server". The FSG-3 address is  
smb://192.168.1.1  
You can also type  
smb://FSG_NAME  
(Factory default is smb://FSG).  
Click on "Connect". In the next window you have to select a shared folder.  
Continue by clicking on OK.  
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In the next window your authentication is required. When logging in as  
administrator, you have access to all folders on the FSG-3.  
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After clicking on OK, the FSG-3 will be mounted and an icon will be shown on  
your desktop.  
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Attaching external USB devices  
Chapter 9: Attaching external USB devices  
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9.1 USB external device information  
Information on attached external USB mass storage devices can be found in the  
information section of the FSG-3 configuration pages. The USB information is  
located under the Devices heading:  
9.2 USB Mass storage installation  
To add additional storage to the FSG-3, please plug a USB mass storage device  
(either flash disk (by using a card reader), hard disk or optical drive) to one of the  
USB host ports. Then switch on the external USB device. The storage on the USB  
device should show up as a shared folder. If you are using SMB (windows file  
sharing) this can take up to several minutes before your windows computer is  
aware there is a new folder. If you are using a browser (HTML) to see your files,  
you can press refresh.  
ThissharedfoldercanbereachedviaFTP,HTMLandSMB(Windowsfilesharing).  
Thefolderwillbemountedwithreadandwriterightsforallintherootdirectory  
(/). You can set more restrictive rights after the device is connected. Please read  
the chapter on user and group creation and setting folder rights.  
Attention: Optical drives (e.g. DVD writers) can only be used as  
read-only devices!  
Attention: when connecting a card reader, the flash disk has to be  
inserted in the card reader before connecting the card reader to  
the FSG-3!  
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9.2.1 Power  
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All host ports can deliver the USB specified power output of 500 mA. If more  
power is required, please use the AC adapter delivered with the external USB  
device for extra power.  
9.2.2File systems  
The attached USB device must be formatted in a file system supported by the  
FSG-3. The supported file systems are:  
FAT32  
NTFS (read-only)  
ext2  
ext3  
reiserfs  
HFS(+) (read-only)  
Remark: To have read/write access on the external disk, we  
recommend formatting the disk in FAT32 format.  
9.3 USB Printer Installation  
To install a USB printer please connect the printer to one of the USB host ports  
on the FSG-3. Make sure the FSG-3 is turned on! Turn the printer on afterwards.  
1. Connect a USB printer to the FSG-3.  
2. Go to the FSG-3 configuration and check under Information -> USB if your  
printer is recognized.  
3. Go to Start -> Settings -> Printers and Faxes -> Add a printer.  
4. The printer wizard opens. Click on "Next".  
5. Select "Local printer attached to this computer" and uncheck the box  
"Automatically detect and install my plug and play printer". Click on "Next".  
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Attaching external USB devices  
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6. In the next window a printer port must be selected. Choose "Create a new  
port" and select "Standard TCP/IP port". Click on "Next".  
7. The "Add Standard TCP/IP Printer Port Wizard" opens. Click "Next" to  
continue.  
8. The "Add port" window opens. Use the following settings:  
Printer name or IP address:  
or IP address of the FSG-3 Port Name:  
"FSG-3-Name"  
9100.  
Click on "Next".  
9. Additional port information is now required. Select "Device Type: Standard  
(Generic Network Card)" and click on "Next". In the next screen a summary  
of your settings is displayed. Click on "Finish".  
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10. To finish the installation, the printer software needs to be installed now.  
Select the software for your printer. If your printer is not listed, select "Have  
Disk" and have the driver disk or CD for your printer ready.  
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9.3.1 Clear Printer Job Queue  
If the printer queue on the FSG-3 becomes corrupt, the print queue should be  
cleared. All submitted print jobs will need to be re-sent to the printer.  
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Attaching external S-ATA devices  
Chapter 10: Attaching external S-ATA devices  
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ToinstallaS-ATAexternalstoragedevice, youmustfirstshutdowntheFSG-3. Go  
to the web interface and log in to the administration site. Go to the shutdown  
item of the Hardware menu and press shutdown. Wait till the FSG-3 is shutdown  
and plug in the eS-ATA connector of the external device into the FSG-3 eS-ATA  
port. Make sure the eS-ATA device is powered on and turn the FSG-3 back on.  
The storage on the eS-ATA device should show up as a shared folder. This shared  
folder can be reached via FTP, HTML and SMB (Windows file sharing). The folder  
will be mounted with read and write rights for all in the root folder (/).  
Filesystems  
AnattachedS-ATADiskmustbeformattedinafilesystemsupportedbytheFSG-  
3. The supported file systems are:  
FAT32  
NTFS (read-only)  
ext2  
ext3  
reiserfs  
HFS(+) (read-only)  
Remark: To have read/write access on the external disk, we  
recommend formatting the disk in FAT32 format.  
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Chapter 11: Troubleshooting  
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This chapter gives information about troubleshooting your Freecom Storage  
Gateway. After each problem description, instructions are provided to help you  
diagnose and solve the problem.  
Basic Functioning  
If you are experiencing problems, please check if  
•
•
•
Both the FSG-3 and the PC are powered on.  
The Ethernet Cable is securely fastened to both devices.  
The Ethernet Cable is not damaged, to verify this try using another Ethernet  
Cable.  
After you turn on the power of the FSG-3, the following sequence of events  
should occur:  
1. When power is first applied, verify that the Power LED is on.  
2. Verify that the Power LED starts blinking within a few seconds, indicating  
that the self-test procedure is running.  
3. After approximately 20 seconds, verify that:  
a. The Power LED is OFF and the EL Ring is ON.  
b. The LAN port LEDs are lit for any local ports that are connected.  
If a port’s LED is lit, a link has been established to the connected device. If a LAN  
port is connected to a 100 Mbps device, verify that the port’s LED is green. If the  
port is 10 Mbps, the LED will be amber.  
If any of these conditions does not occur, refer to the appropriate following  
section.  
PWR LED Not On  
If the PWR and other LEDs are off when your FSG-3 is turned on:  
•
Make sure that the power cord is properly connected to your gateway and  
that the power supply adapter is properly connected to a functioning power  
outlet.  
•
Check that you are using the 12 V AC power adapter supplied by Freecom for  
this product.  
•
•
Try pressing the power button longer  
If the error persists, you have a hardware problem and should contact  
technical support.  
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Troubleshooting  
Troubleshooting the Web Configuration Interface  
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If you are unable to access your FSG’s Web Configuration interface from a PC on  
your local network, check the following:  
•
Check the Ethernet connection between your PC and the FSG-3 using the  
ping utility as described in this chapter.  
•
•
Test the Ethernet cable by using a different cable.  
Make sure your PC’s IP address is on the same subnet as the FSG-3. If you are  
using the recommended addressing scheme, your PC’s address should be in  
the range of 192.168.1.2 to 192.168.1.254. Refer to "Verifying TCP/IP Prop-  
erties (Windows)" or "Verifying TCP/IP Properties (Macintosh)" to find your  
PC’s IP address. Follow the instructions to configure your PC.  
Attention: If your PC’s IP address is shown as 169.254.x.x:  
Recent versions of Windows and MacOS will generate and assign  
an IP address if the computer cannot reach a DHCP server. These  
auto-generated addresses are in the range of 169.254.x.x. If your  
IPaddressisinthisrange, checktheconnectionfromthePCtothe  
FSG-3 and reboot your PC.  
•
If your FSG’s IP address has been changed and you don’t know the current IP  
address, clear the FSG’s configuration to factory defaults. This will set the  
FSG’s IP address to 192.168.1.1.  
This procedure is explained in "Restoring the Default Configuration and  
Password" in this chapter.  
•
•
•
Make sure your browser has JavaScript enabled.  
Try quitting the browser and launching it again.  
Make sure you are using the correct login information. The factory default  
login name is admin and the password is admin. Make sure that CAPS LOCK  
is off when entering this information. Both the username and password are  
case sensitive!  
If the FSG-3 does not save changes you have made in the Web Configuration  
Interface, check the following:  
•
When entering configuration settings, be sure to click the APPLY button  
before moving to another menu or tab, or your changes are lost.  
Click the Refresh or Reload button in the Web browser. The changes may  
have occurred, but the Web browser may be caching the old configuration.  
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Troubleshooting the ISP Connection  
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IfyourFSG-3isunabletoaccesstheInternet, youshouldfirstdeterminewhether  
you have an ADSL link with the service provider. The state of this connection is  
indicated with the WAN LED on the modem you were provided with your ADSL  
account.  
If disconnecting telephones does not result in a green WAN LED the problem  
may be one of the following:  
•
•
Checkthatthetelephonecompanyhasmadetheconnectiontoyourlineand  
tested it.  
Verify that you are connected to the correct telephone line. If you have more  
thanonephoneline,besurethatyouareconnectedtothelinewiththeADSL  
service.  
Obtaining a WAN IP Address  
IfyourFSG-3isunabletoaccesstheinternet, andyourWANLEDisofforblinking  
blue,youshoulddeterminewhethertheFSG-3isabletoobtainaWANIPaddress  
from the ISP. Unless you have been assigned a static IP address, your FSG-3 must  
request an IP address from the ISP. You can determine whether the request was  
successful using the browser interface.  
To check the WAN IP address from the browser interface:  
configuration icon.  
3. Login using the "admin" account and your admin password.  
4. Under the WAN section in the information menu check that an IP address is  
shown for the WAN Port. If 0.0.0.0 is shown, your FSG-3 has not obtained an  
IP address from your ISP. If your FSG-3 is unable to obtain an IP address from  
the ISP, the problem may be one of the following:  
•
•
•
•
Your ISP may require a login program. Ask your ISP whether they require PPP  
over Ethernet (PPPoE) login.  
Ifyouhaveselectedaloginprogram, youmayhaveincorrectlysettheService  
Name, User Name and Password. See "Troubleshooting PPPoE", below.  
Your ISP may check for your PC’s host name. Assign the PC Host Name of your  
ISP account to the FSG-3 in the WAN section of the Connections menu.  
Your ISP only allows one MAC address to connect to Internet, and may check  
for your PC’s MAC address. In this case, inform your ISP that you have bought  
a new network device, and ask them to use the FSG’s MAC address. You can  
also use the MAC addresses cloning section in WAN options in the connec-  
tions configuration screen to masquerade as the MAC address of your PC.  
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Troubleshooting  
Troubleshooting PPPoE  
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The PPPoE connection can be debugged as follows:  
2. Click on the configuration icon.  
3. Under the log files section of the information menu, look at all the logs.  
4. If all of the steps indicate "OK" then your PPPoE connection is up and  
working.  
Ifanyofthestepsindicates"Failed",youcanattempttoreconnectbyclicking  
"Connect". The FSG-3 will continue to attempt to connect indefinitely.  
If you cannot connect after several minutes, you may be using an incorrect  
Service Name, User Name or Password. There also may be a provisioning  
problem with your ISP.  
Attention: Unless you connect manually, the FSG-3 will not au-  
thenticate using PPPoE until data is transmitted to the network.  
Troubleshooting Internet Browsing  
If your computer can obtain an IP address but you are unable to load any web  
pages from the Internet, your PC may not recognize any DNS server addresses.  
A DNS server is a machine on the Internet that translates Internet names (such  
as www addresses) to numeric IP addresses that computers can work with.  
Typically your ISP provides the addresses of one or two DNS servers for your use.  
You can verify the DNS address of your computer as described in "Verifying TCP/  
IPProperties".Ifyouareusingthedefault,itshouldbethesameasyourgateway  
address, which is your FSG-3. You can check what DNS names your FSG-3 is using  
in the Information menu.  
You can also configure your PC manually with DNS addresses. Your operating  
system documentation should describe how to do this.  
Does your PC have the FSG-3 configured as its TCP/IP gateway?  
If your PC obtains its information from the FSG-3 by DHCP, reboot the PC and  
verify the gateway address as described in "Verifying TCP/IP Properties".  
Troubleshooting a TCP/IP Network Using a Ping Utility  
Most TCP/IP devices such as computers contain a ping utility that sends an echo  
request packet to the designated device. The device then responds with an echo  
reply. Troubleshooting a TCP/IP network is made very easy by using the ping  
utility in your PC or workstation.  
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Testing the LAN Path to Your Gateway  
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You can ping the FSG-3 from your PC to verify that the LAN path to your FSG-3  
is set up correctly.  
To ping the FSG-3 from a PC running Windows 98 SE or later:  
1. From the Windows toolbar, click the Start button and select Run.  
2. In the field provided, type Ping followed by the IP address of the gateway,  
as in this example: ping 192.168.1.1  
3. Click OK. You should see a message like this one:  
Pinging <IP address> with 32 bytes of data  
If the path is working, you see this message:  
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx  
If the path is not working, you see this message:  
Request timed out.  
If the path is not functioning correctly, you could have one of the following  
problems:  
Wrong physical connections  
•
•
Make sure the LAN LNK/ACT LED is on. If the LNK/ACT LED is off, follow the  
instructions in Troubleshooting the Web Configuration Interface.  
Check if your Ethernet cable is broken by using a different one.  
Wrong network configuration  
•
•
Verify that the Ethernet card driver software and TCP/IP software are both  
installed and configured on your PC or workstation.  
VerifythattheIPaddressforyourFSG-3andyourworkstationarecorrectand  
that the addresses are on the same subnet. In the IP addresses of your PC and  
your FSG-3, A.B.C.x, A, B and C should be the same for both the PC and FSG-3.  
Testing the Path from Your PC to a Remote Device  
After verifying that the LAN path works correctly, test the path from your PC to  
a remote device.  
•
•
•
Go to start  
Click on the run menu  
Type:PING-n10<IPaddress>where<IPaddress>istheIPaddressofaremote  
device such as your ISP’s DNS server.  
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Troubleshooting  
If the path is functioning correctly, replies as in the previous section are  
displayed. If you do not receive replies:  
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•
Check that your PC has the IP address of your gateway listed as the default  
gateway. If the IP configuration of your PC is assigned by DHCP, this  
information will not be visible in your PC’s Network Control Panel. Go to the  
Run… window and run winipcfg. Verify that the IP address of the FSG-3 is  
listed as the default gateway as described in Verifying TCP/IP Properties.  
•
Check to see that the network address of your PC (the portion of the IP  
address specified by the netmask) is different from the network address of  
the remote device.  
Restoring the Default Configuration and Password  
Resetting the FSG-3 to its factory defaults changes the FSG’s administration  
password to "admin" and the IP address to 192.168.1.1. You can erase the  
current configuration and restore factory defaults in two ways:  
•
Use the Erase function of the Web Configuration as described in the "Reset  
Configuration" part of the "Hardware menu" section of the "Configuration  
options explained" chapter.  
•
Press the Reset button on the rear panel of the gateway with a long object  
for several seconds. Use this method for cases when the administration  
password or IP address is not known.  
Using the Default Reset button  
To reset the factory default configuration settings, you can use the reset button  
on the rear of the FSG-3.  
1. Press and hold the Reset button (about 10 seconds).  
2. Release the Reset button and wait for the FSG-3 to reboot.  
Problems with Date and Time  
The log menu in the information section displays the current date and time of  
day. The FSG-3 has a battery powered real time clock that you initially tell the  
date and time. Each entry in the log files is stamped with the date and time of  
day. Problems with the date and time function can include:  
•
Date shown is January 1, 2000  
Cause: The FSG-3 has not yet successfully been set up. Please set the date and  
time in the Hardware / Date&Time section. If you have just completed  
configuring the FSG-3, wait at least five minutes and check the date and time  
again.  
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•
Time is off by one hour  
GB  
11  
Cause: The FSG-3 does not automatically sense Daylight Savings Time. Please  
change the time in the Hardware / Date&Time section.  
Persistent problems  
If problems still persist and you have read and tried all the answers in this  
more support and additional contact numbers.  
Support  
Freecom Technology offers technical support for all Freecom products. You can  
We welcome your support call, but there are often better ways of getting your  
question answered. Although we do our utmost to give you the best support  
humanly possible, it is true we are only human. You can often get answers much  
quicker if you follow some recommendations. To allow for a faster resolution of  
your problem, first try the following:  
•
Please install the latest firmware! Support will always ask you to install the  
latest firmware when you call. You can find the latest firmware from the  
•
•
Trytofindananswerbyreadingthemanualandmakesureyouhavechecked  
the problem could not be solved with the information contained therein.  
Google is your friend. Please search the internet with your favorite search  
engine and see if others have suffered your problem as well and already  
describe the solution.  
•
new manuals and other information that can help you solve your problem.  
Usetheforum,luke!Ourwww.openfsg.comsitehasaforumwhereuserslike  
you can ask questions and get quick answers! Maybe your question has  
already been answered?  
Do a search, it is for sure the fastest solution.  
Try to find an answer by inspection or experimentation.  
Try to find an answer by asking a skilled friend.  
•
•
A good (and funny) read on how to solve technical problems and ask question  
to use public forums or other public sites for problem solving, make sure you use  
the methods the site describes as much as possible for the fastest resolution.  
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Appendix  
Appendix  
GB  
CE, FCC and other certification  
CE  
EN 55 022 Declaration of Conformance. This is to certify that the Freecom  
Storage Gateway is shielded against the generation of radio interference in  
accordance with the application of Council Directive 89/336/EEC, Article 4a.  
Conformity is declared by the application of EN 55 022 Class B (CISPR 22).  
FCC  
This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Federal Communications Commission (FCC) Compliance Notice: Radio  
Frequency Notice  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
•
•
•
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
•
Consult the dealer or an experienced radio/TV technician for help.  
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Freecom FSG-3 Storage Gateway  
Certificate of the Manufacturer/Importer  
GB  
It is hereby certified that the Freecom Storage Gateway has been suppressed in  
accordancewiththeconditionssetoutintheBMPT-AmtsblVfg243/1991andVfg  
46/1992. The operation of some equipment (for example, test transmitters) in  
accordancewiththeregulationsmay,however,besubjecttocertainrestrictions.  
Please refer to the notes in the operating instructions.  
VCCI  
Federal Office for Telecommunications Approvals has been notified of the  
placing of this equipment on the market and has been granted the right to test  
the series for compliance with the regulations.  
Voluntary Control Council for Interference (VCCI) Statement  
This equipment is in the second category (information equipment to be used in  
aresidential areaoranadjacentareathereto)andconformstothestandardsset  
bytheVoluntaryControlCouncilforInterferencebyDataProcessingEquipment  
and Electronic Office Machines aimed at preventing radio interference in such  
residential areas.  
When used near a radio or TV receiver, it may become the cause of radio  
interference. Read instructions for correct handling.  
The firmware source code  
As described in the GPL, the firmware source code is available for download and  
directly with the support number of your country. You will be charged € 10 for  
CD and shipping cost.  
GPL Statement  
This product uses GPL/LGPL software. Please see the GNU LICENSE document on  
theCD-ROMformoreinformationconcerningthetermsofthelicense.Toobtain  
about obtaining a package.  
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Appendix  
Networks and Routing Basics  
GB  
This chapter provides an overview of IP networks, routing, and firewalls. This is  
by no means a complete overview! If you are looking for more information, you  
can use your favorite search engine to find information on the internet about  
the internet. Suffice to say, there is plenty.  
Basic Router Concepts  
Even though the amount of bandwidth in your local area network (LAN) can be  
provided easily and relatively inexpensively, the price of the connection to the  
internet is much higher. Because of this expense, Internet access is usually  
providedbyaslower-speedwide-areanetwork(WAN)linksuchasacableorDSL  
modem. To use this WAN link efficiently, a mechanism must be in place for  
selecting and transmitting only the data traffic meant for the Internet. The  
function of selecting and forwarding this data is performed by a router.  
What is a Router?  
A router splits the information meant for your network and meant for other  
networks, so the available bandwidth is used efficiently. The router sends data  
based on network layer information in the data and on routing tables main-  
tained by the router. The routing tables are built by gathering and exchanging  
information with other routers in the network. The router builds up a logical  
picture of the overall network. Using this information, the router chooses the  
bestpathforforwardingnetworktraffic. Routersvaryinperformanceandscale,  
number of routing protocols supported, and types of physical WAN connection  
they support.  
Routing Information Protocol  
One of the protocols used by a router to build and maintain a picture of the  
networkistheRoutingInformationProtocol(RIP).UsingRIP,routersperiodically  
update one another and check for changes to add to the routing table.  
IP Addresses and the Internet  
For a computer to communicate with other computers and Web servers on the  
Internet, it must have a unique IP address. An IP address (IP stands for Internet  
Protocol) is a unique number that identifies the location of your computer on a  
network.  
Basically, it works like your street address — as a way to find out exactly where  
you are and deliver information to you. The IP address is written as 4 numbers  
between 0 and 256, such as "192.168.0.12".  
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Domain Name Server  
GB  
Since this computer address is not very easy to read, there is a second system on  
the internet called DNS (Domain Name System) which translates human read-  
as"82.161.11.206". EveryoneontheinternetmusthaveanIPaddress. Youdon’t  
need the human readable name, but it helps tremendously if you want others  
tofindyou,suchasthecasewhenyouhaveawebserverrunningorwanttoshow  
the pictures on your computer to your friends.  
Manylargeorganizations,suchasISPs,maintaintheirownDNSserversandallow  
their customers to use the servers to look up addresses.  
The internet address classes  
Blocks of addresses are assigned to organizations by the Internet Assigned  
Numbers Authority (IANA). Individual users and small organizations may obtain  
their addresses either from the IANA or from an Internet service provider (ISP).  
The IANA gives out ranges of IP addresses based on classes. There are five  
standard classes of IP addresses. The five address classes are:  
Class A  
Class A addresses can have up to 16,777,214 hosts on a single network. They use  
an eight-bit network number and a 24-bit node number. Class A addresses are  
in this range: 1.x.x.x to 126.x.x.x.  
Class B  
ClassBaddressescanhaveupto65,354hostsonanetwork.AClassBaddressuses  
a 16-bit network number and a 16-bit node number. Class B addresses are in this  
range: 128.1.x.x to 191.254.x.x.  
Class C  
Class C addresses can have 254 hosts on a network. Class C addresses use 24 bits  
for the network address and eight bits for the node. They are in this range:  
192.0.1.x to 223.255.254.x.  
Class D  
Class D addresses are used for multicasts (messages sent to many hosts). Class D  
addresses are in this range:  
224.0.0.0 to 239.255.255.255.  
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Appendix  
Class E  
GB  
Class E addresses are for experimental use.  
For each unique value of the network portion of the address, the base address  
of the range (host address of all zeros) is known as the network address and is  
not usually assigned to a host. Also, the top address of the range (host address  
of all ones) is not assigned, but is used as the broadcast address for simultane-  
ously sending a packet to all hosts with the same network address.  
Netmask  
The partitioning scheme separating the different address classes can be ex-  
pressed by a netmask associated with the IP address. A netmask is a 32-bit  
quantity that, when logically combined (using an AND operator) with an IP  
address, yields the network address. For instance, the netmasks for Class A, B,  
and C addresses are 255.0.0.0, 255.255.0.0, and 255.255.255.0, respectively.  
For example, the address 192.168.170.237 is a Class C IP address whose network  
portion is 192.168.170. When combined (using an AND operator) with the Class  
C netmask, as shown here, only the network portion of the address remains:  
11000000 10101000 10101010 11101101 (192.168.170.237)  
combined with:  
11111111 11111111 11111111 00000000 (255.255.255.0)  
Equals:  
11000000 10101000 10101010 00000000 (192.168.170.0)  
As a shorter alternative to dotted-decimal notation, the netmask may also be  
expressedintermsofthenumberofonesfromtheleft. Thisnumberisappended  
to the IP address, following a backward slash ( / ), as "/n." In the example, the  
address could be written as 192.168.170.237/24, indicating that the netmask is  
24 ones followed by 8 zeros.  
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Freecom FSG-3 Storage Gateway  
Subnet Addressing  
GB  
You can see that even with a Class C address, there are a large number of hosts  
per network. It would be a very inefficient use of the amount of IP addresses to  
supply every LAN with so many IP addresses. A smaller office LANs does not have  
that many devices. A more efficient technique is known as subnet addressing.  
SubnetaddressingallowsustosplitoneIPnetworkaddressintosmallermultiple  
physical networks known as subnetworks. Some of the node numbers are used  
as a subnet number instead. A Class B address gives us 16 bits of node numbers  
translating to 64,000 nodes. Most organizations do not use 64,000 nodes, so  
there are free bits that can be reassigned. Subnet addressing makes use of those  
bits that are free.  
AClassBaddresscanbeeffectivelytranslatedintomultipleClassCaddresses. For  
example, the IP address of 172.16.97.235 would be interpreted as IP network  
address 172.16, subnet number 97, and node number 235. In addition to  
extending the number of addresses available, subnet addressing provides other  
benefits. Subnet addressing allows a network manager to construct an address  
scheme for the network by using different subnets for other geographical  
locations in the network or for other departments in the organization.  
Althoughtheprecedingexampleusestheentirethirdoctetforasubnetaddress,  
note that you are not restricted to octet boundaries in subnetting. To create  
more network numbers, you only need to shift some bits from the host address  
to the network address. For instance, to partition a Class C network number  
(192.68.135.0) into two, you shift one bit from the host address to the network  
address. The new netmask (or subnet mask) is 255.255.255.128. The first subnet  
has network number 192.68.135.0 with hosts 192.68.135.1 to 129.68.135.126,  
and the second subnet has network number 192.68.135.128 with hosts  
192.68.135.129 to 192.68.135.254.  
Attention: The number 192.68.135.127 is not assigned because it  
is the broadcast address of the first subnet. The number  
192.68.135.128 is not assigned because it is the network address  
of the second subnet.  
Freecom strongly recommends that you configure all hosts on a LAN segment to  
use the same netmask for the following reasons:  
•
So that hosts recognize local IP broadcast packets  
When a device broadcasts to its segment neighbors, it uses a destination  
address of the local network address with all ones for the host address. In  
order for this scheme to work, all devices on the segment must agree on  
which bits comprise the host address.  
•
So that a local router or bridge recognizes which addresses are local and  
which are remote Private IP Addresses  
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Appendix  
If your local network is not connected to the Internet (for example, when using  
NAT), you can assign any IP addresses to your computers without problems. But  
to prevent problems and ease configuration, the IANA has reserved the follow-  
ing three blocks of IP addresses specifically for private networks:  
GB  
10.0.0.0 - 10.255.255.255  
172.16.0.0 - 172.31.255.255  
192.168.0.0 - 192.168.255.255  
We recommend that you choose your private network number from this range.  
The DHCP server of the FSG-3 is preconfigured to automatically assign private  
addresses.  
For more information about address assignment, refer to RFC 1597, Address  
Allocation for Private Internets, and RFC 1466, Guidelines for Management of IP  
Address Space. The Internet Engineering Task Force (IETF) publishes RFCs on its  
The IP address shortage  
The Internet has grown larger than anyone ever imagined it could be. Although  
the exact size is unknown, the current estimate is that there are about 100  
millionhostsandmorethan350millionusersactivelyontheInternet. Infact, the  
rateofgrowthhasbeensuchthattheInternetiseffectivelydoublinginsizeeach  
year.  
When IP addressing first came out, everyone thought that there were plenty of  
addressestocoveranyneed. Theoretically, youcouldhave4,294,967,296unique  
addresses(232). Theactualnumberofavailableaddressesissmaller(somewhere  
between3.2and3.3billion)becauseofthewaythattheaddressesareseparated  
into classes, and because some addresses are set aside for multicasting, testing  
or other special uses.  
With the explosion of the Internet and the increase in home networks and  
business networks, the number of available IP addresses is simply not enough.  
Theobvioussolutionistoredesigntheaddressformattoallowformorepossible  
addresses. This is being developed (called IPv6), but will take many years to  
implement because it requires modification of the entire infrastructure of the  
Internet.  
Thereare2systemsinplacenowtohelpbringdowntheshortageofIPaddresses.  
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DHCP  
GB  
First, mostusers todayhaveadynamically given IPaddressor DHCPaddress from  
their provider. This means that the IP address given to you can change over time.  
ThisallowstheprovidertousetheIPaddressformorethenonepersonordevice,  
since people are often online at different times. Optimal usage of IP addresses  
is guaranteed.  
Your FSG-3 gives its internal addresses to your computers in the same way. For  
the DNS (Domain Name System) it is difficult to translate your domain name  
changing.  
The system needs to be updated each time your IP address changes. Hence  
Dynamic DNS (DDNS) programs. These programs check the latest IP address and  
update the DNS system accordingly.  
Multiple internal but only one external IP address  
A second way to overcome this is to have a single device act on behalf of several  
other devices. Routers are typical examples. You have several PCs connect to the  
router, but only the router to the Internet. From an internet perspective, there  
is only one address. This scheme offers the additional benefit of simple firewall-  
like protection because the internal LAN addresses are not available to the  
Internet through the translated connection. All incoming inquiries are filtered  
out by the router. This filtering can prevent intruders from probing your system.  
However, using port forwarding, you can allow one PC (for example, a Web  
server) on your local network to be accessible to outside users.  
This works like a receptionist at a large office. Nobody knows your number; they  
allcallthemainnumberoftheofficeandarethenforwardedbythereceptionist  
to you.  
So how does the receptionist know what number to forward the call too? The  
callertellsthereceptionistwhatnametolookforandthereceptionisthasalistof  
names and numbers at her disposal so she can translate the name to the phone  
extension she needs.  
On the Internet, it works exactly the same. NAT (RFC 1631) or Network Address  
Translation allows a single device, such as a router, to act as an agent between  
theInternet(or"publicnetwork")andalocal(or"private")network.Thismeans  
that only a single, unique IP address is required to represent an entire group of  
computers.  
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Appendix  
Network Address Translation  
GB  
When you visit a website via your computer, your router, or more specifically  
your NAT, remembers which computer on the internal network asked for the  
information. When the information (in this case the website you asked for)  
comes back, the router knows which computer on the internal network to send  
the information to. This is Network Address Translation or NAT.  
Developed by Cisco, Network Address Translation is used by a device (firewall,  
router or computer) that sits between an internal network and the rest of the  
world. Formore information aboutIP addresstranslation, refer toRFC1631, The  
IP Network Address Translator (NAT).  
Hosting a server  
What If I want to host a server?  
For others to be able to view your pictures on your computer, you need to run  
some type of service or server. A web server such as apache will allow others to  
securely watch the pictures or files on your site. But how does the NAT of your  
router know this time to which computer to forward the information?  
Sincetherequestcomesfromtheinternet,mostroutersaresetuptodisallowany  
trafficgoingintotheinternalnetwork.(Firewallprotection)Inthiscase,sincewe  
want people to be able to see our pictures, we want the router to forward this  
information. We have to tell the router to do this.  
Someone calling from the internet asks your router for a certain "port". This is  
the same as someone calling the receptionist and requesting a certain person by  
name. Ports are displayed as numbers but invariably map to pre described  
services. For instance, when someone requests a web page, they always ask for  
the service on port 80, the web server. Through NAT, it is possible to "map" a  
certain request for a service (a request for a port) to a certain PC on the internal  
network.  
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Freecom FSG-3 Storage Gateway  
MAC Addresses and Address Resolution Protocol  
GB  
An IP address alone cannot be used to deliver data from one LAN device to  
another. To send data between LAN devices, you must convert the IP address of  
the destination device to its media access control (MAC) address. Each device on  
an Ethernet network has a unique MAC address, which is a 48-bit number  
assigned to each device by the manufacturer. The technique that associates the  
IP address with a MAC address is known as address resolution. Internet Protocol  
uses the Address Resolution Protocol (ARP) to resolve MAC addresses. If a device  
sends data to another station on the network and the destination MAC address  
is not yet recorded, ARP is used. An ARP request is broadcast onto the network.  
All stations on the network receive and read the request. The destination IP  
address for the chosen station is included as part of the message so that only the  
station with this IP address responds to the ARP request. All other stations  
discard the request.  
The station with the correct IP address responds with its own MAC address  
directly to the sending device. The receiving station provides the transmitting  
stationwiththerequireddestinationMACaddress.TheIPaddressdataandMAC  
address data for each station are held in an ARP table. The next time data is sent,  
the address can be obtained from the address information in the table.  
Ethernet Cabling  
There are two different types of cabling for Ethernet networks. Originally they  
used thick or thin coaxial cable, but most installations currently use unshielded  
twisted pair (UTP) cabling. The UTP cable contains eight conductors, arranged in  
four twisted pairs, and terminated with an RJ45 type connector. There are 2  
types of RJ-45 cables available today, the Media Dependent Interface (MDI)  
cable and the Media Dependent Interface - Crossover (MDI-X) cable. The first  
cable is used to connect routers to PCs and the second to connect PCs directly to  
PCs. The sent and receive wires are switched from beginning to end in the  
crossover cables. Some Ethernet switch products, such as the FSG-3, are able to  
sensethepolarityofaconnectionandautomaticallyadapttothepropercabling  
type.  
Cable Quality  
A twisted pair Ethernet network operating at 10 Mbits/second (10BASE-T) will  
often tolerate low quality cables, but at 100 Mbits/second (10BASE-Tx) the cable  
must be rated as Category 5, or "Cat 5", by the Electronic Industry Association  
(EIA). Thisratingwillbe printedonthecablejacket. ACategory5cablewillmeet  
specified requirements regarding loss and crosstalk. In addition, there are  
restrictions on maximum cable length for both 10 and 100 Mbits/second  
networks.  
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Technical specifications  
Technical specifications  
GB  
Technical specifications  
LAN/WAN Standards  
Transmission Types  
IEEE 802.3u 100BASE-TX; IEEE 802.3 10BASE-T  
100Mbps/10Mbps; 100BASE-TX 4B/5B,  
MLT-3;10BASE-T, Manchester Coding  
Access Media  
Media Interface  
USB Standard  
USB Connector  
Data Transmission Speed  
USB Max:  
CSMA/CD RJ-45  
USB 2.0, e-SATA  
Hi-Speed (HS) Full-Speed (FS) Low-Speed (LS)  
USB type A female Connector (4)  
480 Mbps (HS Mode) Max: 12 Mbps (FS Mode)  
SATA I, 1.5 Gbps  
eSATA:  
AC adapter  
100-240 V input, 12V, 4A output  
48 W Maximum  
Power Consumption:  
Dimensions  
L x W x H 17.5 x 14 x 4.4 cm / 6.9 x 5.5 x 1.7 inch  
950 gr  
Weight  
Operating Temperature: 5-35 C; 20-80% non-condensing  
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WARRANTY (valid in Europe/Turkey only):  
We thank you for purchasing this Freecom product and hope you will enjoy using it.  
In order to avoid unnecessary inconvenience on your part, we suggest reading the quick install guide,  
instruction manual and any additional electronic and or printed manuals. When problems occur we  
have a database with Frequently Asked Questions (FAQ) on our Freecom website (www.freecom.com),  
please check this site before you contact the helpdesk.  
Your Guarantee  
All Freecom products come with unlimited technical phone and web support. By this Guarantee, Freecom  
warrants their products to be free from defects in material and workmanship for a period listed below  
from the date of its original purchase. If during this period of guarantee the product proves defective  
due to improper materials or workmanship, Freecom will, without charge for labour or parts, at its  
sole discretion, repair or replace the product or its defective parts upon the terms and conditions set  
out below.  
Conditions  
This guarantee will be granted only when the original invoice or sales receipt (indicating the date of  
purchase, product and serial number) is presented together with the defective product and a Freecom  
RMA number received from the Freecom Website or given by a Freecom Service Center. Freecom  
reserves the right to refuse the free-of-charge guarantee services when the date of purchase of the  
product cannot be proven. This guarantee will not apply if the RMA number is missing, the serial  
number on the product has been altered, removed or made illegible.  
This guarantee covers only the hardware components packaged with the product. This guarantee  
covers none of the following: (a) any consumable supplied with the product, such as media or batter-  
ies; (b) damage to or loss of any software programs, data or removable storage media; (c) any damage  
resulting from adaptations, changes or adjustments, which may have been made to the product,  
without the prior written consent of Freecom; (d) attempted repair by any party other than autho-  
rized by Freecom and (e) accidents, lightning, water, fire or any other such cause beyond the reason-  
able control of Freecom.  
With respect to all services provided, Freecom is not responsible for any damage to or loss of any  
programs, data or other information stored on any media or any part of any product serviced. Freecom  
is not liable for the consequence of business loss in case of system failure. Be sure to exclude all parts  
not covered by this guarantee prior to returning the product to Freecom. Freecom is not liable for any  
loss or damage to these items. If during the repair of the product the contents of the hard drive are  
altered, deleted or in any way modified, Freecom is not liable whatsoever.  
Repair parts and replacement products will be provided on an exchange basis and will be either new,  
equivalent to new or reconditioned. All replaced parts and products become the property of Freecom  
The period of guarantee for any product or part repaired or replaced in warranty shall be the balance  
of the original guarantee. Repairs or replacements on product or parts out of warranty carry 6 (six)  
months guarantee.  
All Freecom products come with unlimited free technical phone and web support.  
Freecom Product  
Classic & Internal Series  
FS & FX Series  
FHD Series  
FSG-xxx  
MediaPlayer-xxx  
DVB-T / USB Stick  
USB Floppy Disk Drive  
USBCard (Pro)  
USB 2.0 CardReader  
DAT & LTO Drives (retail)  
DAT-S Kits  
Warranty period  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
1 year (Two years in Europe)  
3 years  
2 years  
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